Off The Tools Podcast

In this episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones tackle one of the biggest decisions UK tradesmen face when they start to grow:Who should your first employee be — an engineer on the tools, or someone in the office?Many plumbers, heating engineers, gas engineers, electricians and trades business owners hit the same wall: they're busy, overwhelmed, doing too much themselves, and running out of time. The natural thought is to hire another tradesman. But is that always the best move?Wayne and Andy break down both sides of the argument, looking at when it makes sense to hire a field engineer, when an admin person could be the smarter first hire, and why taking on staff without systems, onboarding, training and proper pricing can quickly create more chaos.This episode covers the real-world challenges of scaling a trades business, including managing letting agent work, builder work, private customers, job management software, customer service, reviews, diary control, onboarding, culture, cash flow and freeing yourself from evening admin.Inside this episode, we cover:When to hire your first engineerWhy admin might be your best first employeeHow office support can help you win more workWhy answering the phone properly mattersHow admin staff improve customer experience and reviewsThe hidden costs of taking on field staffWhy onboarding and culture are vital when hiringHow to stop doing admin every night after workHow to free up time without breaking the businessWhy scaling a trade business needs systems, not just more peopleThis episode is perfect for self-employed plumbers, heating engineers, electricians, gas engineers and trades business owners who feel maxed out and are wondering how to take the next step.If you're stuck doing the work, answering the phone, quoting at night, chasing customers, managing the diary and trying to grow all at the same time, this episode will help you think clearly about your next hire.Find out more about Off The Tools Alliance:https://offthetools.co.ukBook a free discovery call:https://offthetools.co.uk/discovery-callAccess free resources and training:https://offthetools.co.uk/free-resourcesListen to more Off The Tools Podcast episodes:https://offthetools.co.uk/podcastYour first hire should not just be about getting another pair of hands.It should be about creating more time, better systems, stronger customer service, more profit and less chaos.Sometimes the smartest first hire is not another tradesman.It's the person who helps you finally run the business properly.

In this live Off The Tools Q&A, Wayne Bettess and Andy Jones answer real questions from UK tradesmen about pricing, profit, lead generation, scaling, systems, builders, subcontracting, and how to build a proper trade business.This session is packed with practical, no-fluff business coaching for plumbers, heating engineers, electricians, bathroom fitters and trades business owners who want more control, better margins and less chaos.Wayne and Andy discuss the common problems holding tradesmen back, including undercharging, working too much for builders, struggling to win private customers, not knowing your numbers, weak profit margins, poor systems, and the challenge of moving from being “just busy” to actually building a profitable business.Inside this live Q&A, we cover:How to price jobs properly as a UK tradesmanWhy knowing your numbers is essential for profitHow to use the Off The Tools pricing calculatorDay rates vs hourly ratesWhy builders and subcontracting work can trap your businessHow to start attracting more private customersPrimitive marketing ideas for tradesmenLead generation platforms like CheckatradeLifetime customer value and repeat workWhy charging properly is not optional in 2026How to start scaling without breaking the businessThe importance of systems, automations and job management softwareWhy surrounding yourself with the right people changes everythingIf you are a plumber, heating engineer, electrician, gas engineer, bathroom fitter or trade business owner who feels stuck, underpaid or unsure how to grow, this episode will give you real-world advice from two trade business owners who are still actively running businesses and coaching tradesmen across the UK.Find out more about Off The Tools Alliance here:https://offthetools.co.ukAccess free resources, including the pricing calculator and training:https://offthetools.co.uk/free-resourcesListen to more Off The Tools Podcast episodes:https://offthetools.co.uk/podcastView membership and coaching options:https://offthetools.co.uk/membership-tiersMost tradesmen don't need more graft.They need better pricing, better systems, better margins, better customers and better people around them.This live Q&A shows exactly why business coaching for tradesmen matters — because the right advice at the right time can save years of stress, wasted money and poor decisions.

In this episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones dive into one of the most debated topics in the UK trades industry:Should plumbers, heating engineers, electricians and trades business owners take payment upfront?What starts as a general Off The Tools catch-up quickly turns into a powerful discussion around customer expectations, business owner mindset, pricing, trust, reviews, online reputation, job management software, payment links, deposits and why too many tradesmen leave all the power with the customer.Wayne and Andy break down the difference between thinking like a tradesman and thinking like a business owner. They discuss why customers are now comparing businesses differently, why reviews and professional presentation matter more than ever, and how the right systems can make taking payment upfront feel natural, professional and fair.This episode is perfect for UK plumbers, heating engineers, gas engineers, electricians, builders and trades business owners who want to protect cash flow, stop chasing payments, reduce admin stress and build a more professional trade business.Inside this episode, we cover:Why taking payment upfront triggers so many tradesmenThe difference between deposits, prepayment and payment on completionHow reviews and online presence build customer trustWhy one-man-band thinking can limit your businessHow payment links and job management software streamline adminWhy customers have more power when you invoice after the jobThe risk of doing boiler installs, fault finds or call-outs with no money upfrontHow to position your business so customers compare apples with orangesWhy professional systems help tradesmen charge properly and get paid fasterIf you're still chasing invoices, waiting weeks to be paid, or scared to ask customers for money upfront, this episode will challenge the way you run your business.Find out more about Off The Tools Alliance here: offthetools.co.ukExplore membership and coaching options here: Off The Tools Membership PlansBook a free call or get in touch here: Contact Off The ToolsOff The Tools provides no-nonsense business coaching for UK tradesmen, including plumbers, electricians, builders and gas engineers, with support around pricing, systems, marketing, software and getting off the tools.

n this episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones sit down with Daniel Bull, director of Elite Plumbing & Construction, Pro Trades Training Centre, and Get Glowing.Daniel shares his journey from starting out with a Toyota RAV4, B&M storage boxes and no real plan… to building a fast-growing bathroom refurbishment business completing nearly 700 bathroom projects and around 14 bathrooms a month.This is a proper real-world conversation about what it takes to grow a trade business in the UK — from learning the hard way, underpricing, managing subcontractors, building systems, tracking profit, handling staff, creating customer journeys, using AI, and launching a trade training centre to solve the skills gap.Wayne, Andy and Daniel also discuss the reality of moving from tradesman to entrepreneur, why mindset matters, why systems and processes are essential, and how freedom becomes more important than just chasing money.This episode is perfect for plumbers, bathroom fitters, heating engineers, tilers, tradesmen, and business owners who want honest insight into trade business growth, business coaching for tradesmen, bathroom business marketing, customer experience, systems, leadership, training and scaling a trades business.How Daniel built Elite Plumbing & ConstructionGrowing from one bathroom a week to high-volume bathroom installationsThe reality of managing tradesmen, subcontractors and office staffWhy customer journey and cleanliness matter in high-value bathroom jobsBuilding internal systems to track profit, callbacks and labourUsing AI, ChatGPT, Meta ads and sales funnels in a trade businessCreating an online instant estimate tool for bathroom leadsWhy Daniel launched Pro Trades Training CentreThe skills gap in UK trades and why training needs to changeMoving from tradesman mindset to entrepreneur mindsetDaniel's story proves that building a successful trade business isn't just about being good on the tools.It takes systems, marketing, leadership, customer experience, training, and the willingness to keep evolving.From bathrooms to training centres to new business ideas — this is a great example of what happens when a tradesman starts thinking like a proper business owner.

In this episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones dig into one of the biggest hidden problems holding tradesmen back: the identity trap.Many plumbers, heating engineers, electricians and trades business owners start out as great tradesmen — but never fully make the shift into becoming real business owners. They stay stuck being “busy”, doing everything themselves, avoiding delegation, underusing systems, and measuring success by how full the diary is instead of how well the business runs.Wayne and Andy discuss why so many tradesmen become accidental business owners, why being constantly busy is often a warning sign, and how ego, confidence, pricing, staffing, outsourcing and self-worth all play a part in business growth.This is a powerful conversation for UK tradesmen who want more than just another job in disguise. If you want to build a proper trade business with better systems, stronger pricing, more confidence and less reliance on you being on the tools every day, this episode is for you.Perfect for anyone interested in business coaching for tradesmen, tradesmen business coaching, plumbing business coaching, heating business coaching, trade business growth, business mindset, delegation, pricing, systems, and moving off the tools.

What happens when your body gives up… but your business still depends on you?In this powerful episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones dive into the retirement trap no tradesman talks about — and why so many self-employed plumbers, heating engineers, electricians and tradesmen unknowingly build themselves a job with no exit strategy.If you're a self-employed tradesman, business owner, sole trader or subcontractor, this conversation will challenge the way you think about money, freedom, retirement, recurring revenue and long-term business growth.Because here's the uncomfortable truth:Most tradesmen don't have an exit plan… they just plan to keep working.And when your income is tied to your body, that becomes a serious problem.Why most self-employed tradesmen have no retirement planThe dangerous trap of relying on your body to earn moneyWhy self-employment without systems becomes a stressful jobHow to create an exit strategy from your trade businessThe truth about pensions, recurring revenue & business valueWhy many tradesmen stay stuck in survival modeHow to stop trading time for money foreverWhy “working harder” isn't a long-term strategyBuilding a trades business that creates freedom, profit & securityHow recurring income changes everything in a plumbing, heating or electrical business✅ Tradesmen business coaching✅ Plumbing business coaching UK✅ Heating engineer business advice✅ Gas engineer business growth✅ Self-employed tradesman advice✅ Exit planning for trades businesses✅ Boiler care plans & recurring revenue✅ How to grow a profitable trade business✅ Retirement planning for self-employed tradesmen✅ Building a trade business that works without you✅ Scaling a plumbing or heating business✅ Freedom, time & profit for tradespeopleAre you building a business… or just building yourself a job you'll never escape from?Wayne and Andy unpack the harsh reality that many self-employed tradesmen work harder every year but never build security for the future.From burnout and poor health to financial pressure and lack of planning, they explain why the traditional “just work harder” mindset no longer works in the trades industry.More importantly…They reveal how to start building something that creates time, freedom, profit and long-term stability — without needing a massive team or huge company.Self-employed plumbersHeating engineers & gas engineersElectricians & buildersSole traders feeling trapped in the day-to-day grindTrades business owners wanting more freedomAnyone looking for tradesmen business coachingTradespeople wanting to future-proof their business & incomeSelf-employment is not the goal. Freedom is.And freedom comes from building a business with systems, recurring revenue, better pricing and a plan for the future — not just working harder for longer.If your retirement plan is simply to “keep going”…You don't have a plan.

Is going self-employed really the dream… or is it one of the biggest myths in the trades industry?In this powerful episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones tackle one of the biggest and most controversial topics in the trade world:Should you stay employed or go self-employed?If you're a plumber, heating engineer, electrician, builder, gas engineer or tradesman considering going out on your own — or currently struggling with self-employment — this episode could save you years of stress, burnout and financial pressure.Because here's the truth…Self-employed doesn't automatically mean more money, more freedom or a better life.Wayne and Andy break down the REAL numbers behind employed vs self-employed tradesmen, uncover hidden costs nobody talks about, and explain why many tradespeople accidentally build themselves the worst job in the world.Self-employed vs employed tradesmen explainedWhy going self-employed isn't always an upgradeThe REAL income comparison between employed & self-employed engineersHidden costs of running a trade business nobody talks aboutWhy good tradesmen still struggle in businessHow modern customers have changed the gameWhy “doing a good job” alone is no longer enoughHow stress, burnout & financial pressure destroy trades businessesWhy many tradesmen become trapped in self-employmentHow to think like a business owner instead of just a tradesman✅ Tradesmen business coaching✅ Plumbing business coaching✅ Heating engineer business advice✅ Gas engineer self-employment advice✅ Running a trades business in the UK✅ Trade business growth strategies✅ Self-employed vs employed plumber✅ How to grow a successful trades business✅ Job management software for tradesmen✅ Marketing for trade businesses✅ Pricing, profit & cash flow for trades businessesAre you actually building a business…Or have you just built yourself a stressful, low-paid job?Wayne and Andy discuss why many tradesmen end up overworked, underpaid and overwhelmed — working longer hours for less reward than a good employed engineer.They also reveal what separates the tradesmen who thrive from the ones who stay stuck.Self-employed plumbersHeating engineers & gas engineersElectricians & buildersTradesmen thinking about going self-employedStruggling sole tradersTrades business owners feeling overwhelmedAnyone wanting more profit, time & freedom in their trade businessBeing self-employed is NOT the goal.Building a profitable, secure, stress-free life is.Whether that means employment, self-employment, or building a proper business — the key is making the right decision for YOU and your family.Because in 2026, being a good tradesman alone is no longer enough.

In this episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones break down the brutal reality of what happens when a trades business hits breaking point.This isn't theory.It's real-world experience from running and scaling heating businesses through staffing problems, cash flow pressure, lost engineers, lead shortages, tax bills, burnout, and business chaos.If you're a plumber, heating engineer, electrician, builder, or trades business owner trying to grow your company, this episode is essential listening.Because most trades businesses don't collapse overnight…They crack slowly under pressure.And by the time most owners notice the warning signs — it's already too late.Why trades businesses become fragileThe danger of relying on subcontracting workWhat happens when engineers leave at the wrong timeWhy poor cash flow destroys good businessesThe importance of recurring revenue & service plansHow to build a stronger, more stable trades businessWhy “being busy” hides serious problemsStaffing, hiring & protecting your business from collapseHow software & systems help prevent chaosThe real reason most trades businesses stay reactive✅ Trades business coaching✅ Plumbing business growth✅ Heating engineer business advice✅ Scaling a trades business✅ Service plans for tradesmen✅ Cash flow management for trades businesses✅ Business systems & software✅ Recruitment for trade companies✅ Avoiding burnout & overwhelm✅ Building a profitable trade businessA busy diary does NOT mean you have a healthy business.If:One engineer leaving would cripple you…One contract disappearing would destroy cash flow…One quiet month would send you into panic mode……then your business is fragile.Wayne and Andy explain how to build real stability, stronger foundations, and a business that can survive pressure without falling apart.Plumbing business ownersHeating engineersElectriciansBuilders & contractorsTradesmen starting a businessBusiness owners feeling overwhelmed or stretchedAnyone wanting more security, profit & controlRecurring revenue & service plansJob management software for trades businessesStaff onboarding & recruitmentBuilding cash reservesLead generation strategiesThe dangers of subcontracting dependencyOff The Tools live Q&A webinar⚒️ Pressure reveals the truth about your business.The question is…Will your business survive when the pressure hits?

In this powerful episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones dive deep into one of the biggest things holding tradesmen back from building successful businesses…

Most trades businesses are losing jobs every single week…Not because they're bad at the work.Because their systems, follow-up, and customer communication are weak.In this episode of the Off The Tools Podcast, Wayne and Andy break down how modern trades businesses are using CRM systems, automations, AI, and customer journeys to close more work, improve customer experience, and massively increase revenue.This is a deep dive into Sales Lion, a powerful sales and automation platform built specifically around the needs of UK trades businesses.If you're a plumber, heating engineer, electrician, builder, or trades business owner looking to grow properly — this episode will open your eyes.Why most trades businesses lose leads without realising itHow automation helps close more boiler installs & service jobsBuilding customer journeys that increase conversions automaticallyHow review systems generate hundreds of 5-star reviewsUsing AI phone answering for out-of-hours enquiriesWhy follow-up systems are more important than ever in 2026The power of recurring revenue & automated service remindersHow to stop relying on memory, paper diaries, and chaosWhy tradesmen must start thinking like business ownersThe best trades businesses today are NOT winning because they're the best on the tools…They're winning because they have better systems, faster follow-up, stronger communication, and smarter automation.Plumbing business ownersHeating engineers & boiler companiesElectricians & service-based tradesTradesmen wanting more leads & better conversion ratesAnyone looking for business coaching for tradesmenTrades businesses wanting to scale without more stressCRM software for tradesmenAutomation systems for plumbing & heating companiesAI for trades businessesBoiler service reminder systemsLead follow-up automationCustomer review systemsTrades business coaching UKSales systems for trade businesses

If your phone's stopped ringing… this is the episode you need.In this no-nonsense episode of the Off The Tools Podcast, we break down exactly what tradesmen should be doing when business goes quiet — especially during the summer slowdown.Most trades business owners panic, sit back, or accept “it is what it is.”That mindset is exactly why they stay stuck.This episode flips that on its head.We cover real, practical business coaching for tradesmen, including:Why your trade business REALLY goes quiet (and it's not just the season)How to use slow periods to build a stronger, more profitable businessThe biggest mistakes tradesmen make when work drops offWhy the “old ways” of running a trades business no longer workHow to build systems, structure, and recurring revenue (like service plans)The importance of strategy, time management, and money controlWhy most tradesmen avoid risk — and how that's holding them backHow to create purpose in your business to avoid burnout and stagnationThis is real-world trades business coaching, based on what's actually working right now in UK trade businesses — not theory, not fluff.

In this episode of the Off The Tools Podcast, we dive deep into the reality of building and scaling a trades business — and why so many tradesmen hit a wall in business, mindset, and growth.This isn't theory. This is real-world business coaching for tradesmen, pulled straight from lived experience — from running heating companies to coaching hundreds of UK trades business owners.We break down:Why trades businesses get stuck despite being “busy”The truth about mindset in the trades industry (and why it holds most people back)How to build resilience, grit, and discipline as a business ownerThe importance of community and surrounding yourself with the right peopleLessons from extreme challenges (like running a marathon) and how they directly apply to business growthWhy most tradesmen stay in the 99%… and how to move into the top 1%Real insights from trades business coaching that actually works in the fieldIf you're a plumber, heating engineer, electrician, or trades business owner who wants more time, profit, and control, this episode will hit home.

You're grafting every day.Diary's full. Phone's ringing. Jobs stacked up…But when you check the bank account?

Everyone's shouting the same thing…

Most tradesmen don't fail because they're bad at the job…They fail because no one ever showed them how to run a business.This episode breaks down the brutal truth behind why so many lads stay stuck — busy every day, working hard, but still not making the money or progress they expected.We dive into:The reality of being an “accidental business owner”Why working harder is NOT the answer anymoreThe biggest mistakes that keep trades businesses stuck (pricing, saying yes to everything, no systems)How you can grind for years with no real growthThe hard lessons from losing businesses, burnout, and starting againAnd more importantly…

n this live webinar, Wayne and Andy break down exactly how ServiceMate can help trade businesses get more organised, look more professional, and save serious time.This wasn't just a software demo…It was a real look at how a proper job management system can change the way your business runs from start to finish.Wayne walked through the core of ServiceMate, including:

This one's different.No scripts.No structured lesson.Just real talk about where the trades industry is heading — and what it means for you.In this episode, Wayne and Andy break down the current state of the industry, from shrinking skill levels to the death of the old-school sole trader model We cover:

What actually happens inside Off The Tools Alliance?Not the surface-level stuff.Not the sales pitch.The real, behind-the-scenes breakdown.In this episode, Wayne and Andy give you an inside look at what's changing, what's growing, and what members are achieving this year inside the Alliance Over the last 18 months, things have levelled up.With Andy stepping in as lead coach, the dynamic has shifted:Two different angles.Two different styles.One shared mission — build proper businesses.We break down:

If you're still texting prices…Still driving around doing free site visits…Still sending scrappy email quotes at 10pm…You're making life harder than it needs to be.In this episode, Wayne and Andy break down the real reason most tradesmen waste time, lose jobs, and struggle to charge properly — and it all comes back to quoting. This isn't theory.This is a live session showing exactly how a professional quoting system:⚡ Saves hours every week

In this episode of the Off The Tools Podcast, we break down the books that genuinely shifted our thinking — not just business tactics, but mindset, resilience, money, and purpose.We're not here to throw a random Amazon list at you.These are the books that actually made a difference.From wealth philosophy to personal discipline… from pricing confidence to mental toughness… and even a few story-driven curveballs that hit harder than expected.We cover:

Most tradesmen don't fail because they're bad at the trade.They fail because they keep doing the same shit… and expecting different results.In this episode of the Off The Tools Podcast, Wayne Bettess and Andy Jones break down 9 practical, proven things that will radically improve both your business AND your life — but only if you actually take action.This isn't theory.Every single point has been tested, implemented, and lived by lads inside Off The Tools.

If you're working flat out, knackered every night, and still wondering where the money went…This episode will hit you like a brick.

Ever feel like school told you you'd never be anything… and you carried that into adult life?

This episode is a masterclass in what's possible when a tradesman stops playing small.

If you're serious about making more money, running a smoother business, and finally feeling in control — this episode is for you.

New year. Fresh head. Big opportunities.

Want to scale your trade business… but keep telling yourself “I make more on my own”?This episode is going to blow that story to pieces.

In this episode, Wayne and Andy tackle a brutally honest topic most tradesmen don't want to hear:

If you're still saying “I've never advertised and I'm doing fine” — this episode is for you.

AI isn't coming.It's already here.And the trades who ignore it are going to get smoked by the ones who adopt it.In this episode, Wayne & Andy dive into the truth about AI in the plumbing, heating, and electrical world — stripping out the sci-fi nonsense and showing exactly how real tradesmen can use AI TODAY to save time, win more work, and look more professional than 90% of their competitors.Inside this unfiltered episode:

If systems are the engine of your business, automations are the turbocharger — and most tradesmen aren't using ANY of it.In this episode, Wayne & Andy tear into one of the biggest growth multipliers in the trade industry:Automations that run your business in the background while you crack on with the job.No robots. No sci-fi nonsense.Just smart, simple processes that save you hours, make you more professional, and massively boost your reviews, conversions, and customer satisfaction.Inside this episode we break down:

Most tradesmen are still running their business like it's 1998 — paper pads, handwritten diaries, random receipts stuffed in glove boxes, and customers slipping through the cracks.Meanwhile, the lads using proper systems are pulling ahead FAST… building better reputations, charging more, and scaling with half the stress.In this episode, Wayne & Andy rip into the truth:If you don't have solid systems, you don't have a business.You've just got a job… and a stressful one.This episode breaks down:

Stop dancing around it — most tradesmen are flat-out undercharging.And it's killing their profit, their time, their confidence, and their business.In this hard-hitting episode, Wayne and Andy tear into the REAL pricing problem in the UK trade industry — why it keeps happening, how it screws your income, and what you must do TODAY to fix it.This isn't theory.This isn't “charge what you're worth” fluff.This is the truth from two lads who have built, coached, systemised, and scaled real trade businesses.Inside this episode we cover:Why nearly every heating engineer, electrician, plumber & spark in the UK is too cheapThe mindset problem holding most tradesmen backWhy copying “going rates” is financial suicideHow to actually work out your real hourly rate (properly)Why profit, salary, and overheads MUST be calculated — not guessedHow inflation is silently robbing your business every single yearWhy being the most expensive in your area is not only possible… it's smartHow to raise prices without losing your best customersThe truth about “busy but broke” tradesmenWhy most self-employed lads earn LESS than they thinkThe simple 10-customer pricing challenge (do it and prove yourself wrong)PLUS — we break down:The free Pricing Calculator Wayne createdHow to start charging based on REAL numbersHow to start attracting customers who respect value, not bargain huntersIf you're sick of grafting hard and earning less than you deserve, this is the episode you've needed for years.No excuses.No guessing.Do the work.Raise your prices.Build a real business.

Most tradesmen say “yes” to every job… and then wonder why they're stressed, skint, overwhelmed, and never actually growing their business.In this episode, Wayne and Andy dive deep into the reality most lads ignore:Not all work is good work.And some jobs are killing your business without you realising.This episode is a straight-talking breakdown of how to choose the RIGHT work — the jobs that grow your business, increase lifetime value, build recurring revenue, and stop you being a busy fool.Inside this episode:

Off The Tools is officially back — and we're not messing about.After five years, hundreds of thousands of downloads, and coaching tradesmen all over the UK, it's time for a full relaunch. A bigger mission. A stronger team. And a hell of a lot more impact.In this episode, Wayne brings the listeners up to speed on the evolution of Off The Tools — and then drops the big news:Andrew Jones (TwinSun Heating) is now officially joining as Lead Coach and Co-Host.Andy went from zero customers to a systemised, outsourced heating business in under three years, and he's now bringing that same no-excuses, action-first mindset into Off The Tools.Inside this relaunch episode:Why Off The Tools has outgrown what it started asWhy trades businesses are falling behind — and how to fix itWhat Andy brings to the table (and why he doesn't take prisoners)The new coaching structure, new tiers, new retreats, and the invite-only elite mastermindWhat's coming up on the podcast: pricing, software, outsourcing, AI, systems, growth, and real unfiltered talkHow listeners can directly send questions for Wayne & Andy to answer on future episodesThis is the start of Season 2 — bigger, sharper, and built to help more tradesmen get off the tools and into the life they actually want.Got a question for the lads?

In this straight-talking follow-up episode of the Off The Tools Podcast, Wayne Bettess is joined once again by Andrew Jones — back in the hot seat after their first chat ran well over two hours. This time, it's not about what Andy's done, but what's changed inside him.They get brutally honest about personal development, pricing mindset, the trap of being "busy", and the real cost of surrounding yourself with the wrong people.From tackling limiting beliefs, changing the way you price jobs, understanding your true value, and building better habits, this episode is stacked with practical, no-bullshit insights you can actually use.If you're stuck chasing your tail, undervaluing yourself, or just need a kick up the arse to start taking ownership of your future — this is your wake-up call.

Welcome back to the Off the Tools Podcast – where real trades talk real business. In this episode, I'm joined by a man who's gone from burnout and 14-hour days to building a thriving, systemised heating business.Andy Jones, founder of Twin Sun Heating, finally joins me after two years of back and forth (life gets in the way, doesn't it?). We unpack his full journey – from flipping a coin to choose plumbing over electrics, to building a six-figure business driven by service plans, not just callouts.We talk about the awkward early days, pricing with purpose, limiting beliefs, systems, software, reviews, burnout, and building a business on purpose – not just creating yourself another hard job.If you're stuck in the weeds of the day-to-day, this episode will give you hope, clarity, and a few well-earned laughs.

conclusion B

week 3 B

week 2

2 Years ago i took over a company… i started to record short recordings to share the experience.

Just a little update on whats been going on in my businesses. #Offthetoolsalliance #offthetools #business #tradesmen #heatingengineer #businesscoach #mentor

David shared his journey from bankruptcy to building a successful business in the heating market, emphasizing the importance of self-education, resilience, and the right team. He discussed the challenges and strategies of growing his company, Energy Energy Grant Scotland, and transitioning to renewable energy, including the acquisition of a new building and the rebranding of his company. The team also explored the potential of establishing a site for their services, the shift towards renewable energy, and the challenges and requirements of their work.Check out EPig here - https://www.energypig.org/Check out Off The Tools Alliance here - https://offthetools.co.uk/off-the-tools-alliance/Check out Sales Lion Here - https://www.saleslion.co.uk/SummaryDavid's Journey to Business SuccessDavid shared his journey from losing his first business and becoming homeless to rebuilding his career in the heating market. He discussed how he grew his business from a small operation to a company with 74 staff and 41 vans, primarily through insulation and heating services. Wayne and Andy offered insights, suggesting that David's non-engineering background may have initially hindered his business acumen. Despite having no formal training or trade education, David emphasized the valuable lessons he learned from his failures, including better financial management and surrounding himself with the right team.Wayne Bettess , Trades Business coach, Business Coach for Tradesmen David's Journey to Success and ResilienceDavid shared his journey of becoming a successful businessman, emphasizing the importance of self-education and monitoring one's operations. He also discussed the challenges he faced when his business went bankrupt, including selling off personal assets to stay afloat. Wayne and the others listened intently, acknowledging the resilience and ingenuity it takes to overcome such difficulties. David's advice on using YouTube for learning and his preference for using other people's money to make money were also highlighted.Energy Energy Grant Scotland and Eco Free ExpansionDavid runs Energy Energy Grant Scotland, a company he established in 2017 to offer boiler finance and grants. He initially struggled with pricing and understanding financials but turned the business around through loans, hiring staff, and servicing boilers themselves. During Covid-19, he secured funding to expand into the Eco Free market, selling carbon credits. David takes a hands-on approach, building infrastructure like hiring managers for key roles. Wayne expressed interest in learning more about Eco Free.Company Growth, Challenges, and Renewable ProjectsDavid and Wayne discussed the company's growth over the past 18 months, which included the enrollment of 18 vans and a turnover of 900,000. David shared the challenges they faced during this period, such as the need to invest in new systems and processes to handle increased volumes. They also discussed the company's transition to a new scheme called Eco 4,

Send us a Text Message.Three super easy tips to get more work! direct plumbing supplies Support the Show.Join our Free Facebook group here - https://www.facebook.com/groups/offthetools/?ref=share_group_linkFind out more about Off The Tools Alliance here - https://offthetools.co.uk/off-the-tools-alliance/

Send us a Text Message.Here Paul McGregor detail the option us self employer and small business owners havesLearn more about what Paul offer here http://www.pursuitfp.co.uk/direct plumbing supplies Support the Show.Join our Free Facebook group here - https://www.facebook.com/groups/offthetools/?ref=share_group_linkFind out more about Off The Tools Alliance here - https://offthetools.co.uk/off-the-tools-alliance/

Send us a Text Message.Wayne Bettess, CEO of YourNewBoiler.com, WarmaHome.com and founder of Off The Tools details  the  Business Foundations… the 3 key stages to focus on first Join  our Free Facebook group here - https://www.facebook.com/groups/offthetools/?ref=share_group_linkFind out more about Off The Tools Alliance here - https://offthetools.co.uk/off-the-tools-alliance/direct plumbing supplies Support the Show.Join our Free Facebook group here - https://www.facebook.com/groups/offthetools/?ref=share_group_linkFind out more about Off The Tools Alliance here - https://offthetools.co.uk/off-the-tools-alliance/

Send us a Text Message.Join our free  group