Podcasts about headcount

Brendan Foody is the Founder and CEO @ Mercor, one of the leading data providers to the largest labs on the planet including OpenAI. In the last two years, Brendan has scaled the company to $1.5BN in ARR and a valuation of $10BN.  AGENDA:  True or False: Mercor lost Meta and OpenAI as a customer with the hack? Mercor has been poaching competitor talent, paying them millions?  Mercor revenue is not real revenue and is only GMV? 12:56 Would Brendan sell Mercor for $30 billion?  14:23 Why everyone is wrong that AI will lead to labor displacement? 15:59 We will create many new jobs that do not exist with AI.  16:59 Why training agents will be a massive labor category that does not exist today  19:51 Will we see the data provider market unbundle and specialize into verticals?  22:24 Is the stated revenue really revenue or is it really GMV?  27:55 How a 1 million ARR company secured one of the best investors in the world with a helicopter ride  29:41 How Felicis secured the deal of the decade with a race track and a set of Ferraris  32:59 Which investment round felt like the highest price to grow into?  34:49 Why will value accrue to the infrastructure layer, not the application layer, in the next 12 months?  35:46 Why the model is the product and why application layer companies should be scared as a result  37:22 Why network effects will be the determinant of value creation  38:46 Why the forward-deployed motion, not the GTM motion, will determine true value creation.  41:59 Why token spend within organizations is going to continue to increase  43:54 Why agent evaluation to commoditize the model layer will be a massive business for enterprises?  51:13 Why we should have increased capital gains tax  01:01:31 How to compete with $20 million a year from Meta?  01:08:49 Will Mercor go public and when?  

Dan Shipper runs one of the most AI-native companies today. Every has agents embedded in nearly every workflow—“if you swing a stick in our Slack, you're as likely to hit a human as an agent,” he says. And yet the company has grown from four people to 30 since GPT-3 came out, and is still hiring.Why does Dan believe there's more human work to do than ever?In a format flip for AI & I, Every's COO Brandon Gell turns the tables and interviews Dan about his latest essay, “After Automation”—an 8,000-word argument for why rising automation doesn't eliminate demand for human work, it increases it. The thesis: AI makes yesterday's expert competence cheap and widely available, which floods every field with output that's close but not quite right—and that creates more demand for the humans who can take it the rest of the way.Dan talked with Brandon  about the paradox at the heart of agent-native work: The more AI can do, the more humans are needed to direct it, refine its output, and decide what matters next.If you found this episode interesting, please like, subscribe, comment, and share!To hear more from Dan Shipper:Subscribe to Every: https://every.to/subscribeFollow him on X: https://twitter.com/danshipperLinks to resources mentioned in the episode:“After Automation” by Dan Shipper: https://every.to/chain-of-thought/after-automationBrandon Gell on Every: https://every.to/@brandon_5263Join the membership for where you live at joinbilt.com/danTimestamps:00:00:51 Introduction00:05:51 The AI paradox: more automation, more human work00:10:00 How AI makes yesterday's expert competence cheap00:18:00 AI can act autonomously but it does not have agency00:20:39 Why Dan is all in on AGI00:21:57 AI layoffs are a lie00:25:42 Ride the models and you'll be fine00:35:30 How to use AI as a long-form features editor

What if cutting half your team could be the secret to explosive growth?In this Fan Favorite episode, Cameron Herold sits down with Benjamin Surman, COO of Somewhere (formerly Support Shepherd), a company that rocketed from $1M to $25M and is still hungry for more. The conversation tackles the real-world, often-unspoken operational questions: When do you fire instead of hire? Where's the hidden margin in automation? Why are so many leaders clinging to headcount when systems could do the job faster, cheaper, and with less chaos?If you're addicted to the idea that bigger is always better, this episode will shake your assumptions. Miss it and risk drowning in legacy thinking while your competitors eat your lunch. Listen now for the strategic edge you won't hear anywhere else.Timestamped Highlights00:48 – The real reason behind a bold global rebrand02:29 – How one contractor quietly took the reins as COO08:54 – Why bootstrapping (not VC money) set the right culture11:00 – The micro-influencer lever that brings 4,000 referral partners13:25 – What no one tells you about hiring in Latin America17:41 – The $3M decision: Slashing 120 employees with zero regrets20:13 – Behind the curtain of an automated sales pipeline25:37 – The COO playbook for uncovering invisible inefficienciesAbout the GuestBenjamin Surman is the Chief Operating Officer of Somewhere, a hyper-growth headhunting agency revolutionizing global talent acquisition. With a relentless focus on automation and operational excellence, Benjamin Surman has scaled the business from $1M to over $25M in just three years.

This is a free preview of a paid episode (52 min), exclusively available on our subscriber-only premium feed. Become a premium subscriber to tune into the full episode: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cubicletoceo.co/podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Questions about our premium podcast subscription? Send us a DM ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@cubicletoceo What if you could double revenue within 2 years without growing your team headcount or increasing hours? Ann Lopez—founder of Miami-based Studio 790, one of the fastest-growing women-owned design firms in the country—proves it's possible (while working 15 hours/week less). In today's case study, Ann breaks down the org restructure that placed her team in pods and pulled her out of the day-to-day execution and decision making. Connect with Ann: https://www.studio790.com/ https://www.annlopezliving.com/ LinkedIn: https://www.linkedin.com/in/ann-lopez-3165722b/ IG: @studio790interiordesign IG: @annlopezliving If you enjoyed today's episode, please: Post a screenshot & key takeaway on your IG story and tag us ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@cubicletoceo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ so we can repost you. ⁠⁠⁠Subscribe to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠our premium feed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for case-study style interviews every Monday.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Adland's agency networks have been forced to think differently, after a challenging year for holding companies with economic instability, a mega-merger and AI disruption.Publicis began calling itself a “platform organisation” years ago, while Omnicom restructured to become a “premier marketing and sales company” after the acquisition of IPG last year. In February, WPP's chief executive Cindy Rose said: “We don't want to be a holding company any more”, but a “single operating company” instead.Campaign Red released a market report called "The big reboot", looking into the top network's 2025 FY results and what the post-holding company era looks like for the industry.In this episode, Campaign's editorial team is discussing why the largest agency groups are moving away from the holding company label, and what this "reboot" means. Editor-in-chief Gideon Spanier, media editor Beau Jackson and deputy media editor Shauna Lewis join the episode hosted by tech and multimedia editor Lucy Shelley.Further reading:Arthur Sadoun on why “pressure” from investors doesn't matter, Publicis' “resilience” and the competitionPublicis grows 4.5% in Q1 as Arthur Sadoun pans “squeeze to please Wall Street”Q1 expected to be “worst quarter” for WPP's new business in 2026WPP reports 6.7% revenue decline in Q1 2026Omnicom revenue grew 3.9% in Q1 after IPG acquisitionChapter 1: RevenueChapter 2: HeadcountChapter 3: M&AChapter 4: Share priceChapter 5: New businessChapter 6: Creative awardsAA/Warc: adspend forecast for 2026 drops amid methodology shake-up“The fragmentation of media is clear”: adland reacts to AA/Warc Expenditure ReportAA/Warc: adspend to break records and smash £50bn ceiling in 2026 Hosted on Acast. See acast.com/privacy for more information.

Adding more people is how you grow a recruitment firm. Michelle Lownie spent years believing it. Then she watched it go wrong. Michelle is the CEO and co-founder of Eden Scott, one of Scotland's leading recruitment firms. She started in recruitment in 1989, filing documents and making tea at Melville Craig on a six-week summer contract. She stayed 15 years. In 2003, she co-founded Eden Scott alongside Guy Martin and Chris Logue. Today, Eden Scott generates approximately £25 million in annual revenue with 38 consultants across Edinburgh, Aberdeen, and Glasgow. At its peak, the business had nearly 70 people. In this episode, Michelle talks through what it took to rebuild around a smaller, higher-performing team - and how that decision changed everything about how the business runs today. She covers the hiring process Eden Scott uses to find recruiters who don't need managing, why they've stayed on the 360 model for 23 years while everyone else splits desks, and what keeps recruiters at Eden Scott for years in an industry known for high turnover. She also shares what the last 18 months have looked like on the ground in Scotland - and why relationship-led recruitment still matters more than ever. In this episode, you'll learn: How Eden Scott rebuilt from 70 people down to 38 - and what changed How COVID became an opportunity to rebuild around the right people The hiring process - including why interviewers never discuss candidates between stages What Michelle is actually looking for when she makes a hiring decision How their commission and retention structure works, including sabbaticals at 5, 10, and 15 years How the 360 full-desk model still produces a £25 million business What consistent business development actually looks like in practice Episode highlights: [13:39] How COVID forced a complete rethink of the business [17:51] Why Michelle has no interest in scaling back to 70 people [26:29] Why Eden Scott has stayed on the 360 model while others split desks [35:30] The hiring process - and why interviewers don't discuss candidates between stages [45:11] The retention strategies that keep consultants at Eden Scott for years [52:18] Why good recruiters don't need to be pushed This episode is sponsored by Recruiterflow - an AI-first ATS and CRM built for recruiters who want to spend less time on admin and more time on relationships. See it in action at recruitmentcoach.com/recruiterflow. About Michelle Lownie: Michelle Lownie is the CEO and co-founder of Eden Scott, one of Scotland's leading recruitment firms with annual revenue of approximately £25 million. She began her career in 1989 at Melville Craig and co-founded Eden Scott in 2003 alongside Guy Martin and Chris Logue. The firm operates across Edinburgh, Aberdeen, and Glasgow with 38 consultants. Connect with Michelle: LinkedIn: Michelle Lownie Website: edenscott.com Connect with Mark: Free 30-minute strategy session: recruitmentcoach.com/strategy-session Mark on LinkedIn: linkedin.com/in/markwhitby Follow on Instagram: @RecruitmentCoach

Episode Overview AI is not just changing how work gets done. It is forcing a structural redesign of leadership itself. In this episode, we break down why strategy is no longer the primary differentiator and how execution consistency has taken its place. We explore the emergence of the exception-based organization, the misalignment of current management roles, and why burnout is now being driven by decision intensity rather than workload. If your organization has layered AI on top of legacy systems without redefining roles, this conversation will expose where the real risks are hiding. Key Discussion Points Strategy Is No Longer the Advantage Most organizations now have access to similar data, tools, and strategic insights. The gap is no longer in thinking. It is in doing. Execution systems, decision clarity, and operational discipline are now the real competitive advantage. Managers Are Miscast in the Current System AI is rapidly absorbing routine managerial work such as reporting, coordination, and oversight. What remains is harder: Exception handling Complex decision-making Cross-functional alignment The problem is most roles have not been redesigned to reflect this shift. Managers are still structured for work that no longer exists. AI Doesn't Reduce Work. It Redistributes It There is a flawed assumption that AI simplifies work. In reality, it removes the easy parts and concentrates effort on the most complex, ambiguous decisions. That increases cognitive load at the leadership level, not decreases it. Burnout Has Shifted to Decision Density Burnout is no longer primarily about long hours or task volume. It is now driven by: Constant decision-making Ambiguity without clear ownership High-stakes judgment calls Leaders are not overwhelmed by work. They are overwhelmed by decisions. The Risk of Invisible Overload Many organizations look efficient on paper. Headcount is controlled. Costs are managed. AI is deployed. But underneath, execution is slowing. Why? Because new tools and expectations are being layered onto outdated governance structures. This creates hidden friction that boards often do not see until performance drops. Strategic Insights for Executives Stop Relying on Heroics If your system requires exceptional people to compensate for broken processes, it is not scalable. Strong organizations build predictable execution rhythms where average performance can still deliver strong outcomes. Fix the Governance Gap You cannot accelerate execution if your decision-making system is slow. Common friction points: Too many approval layers Unclear accountability Fragmented ownership AI increases the speed of inputs. If governance does not evolve, it becomes the bottleneck. Redesign Decision Rights Clarity beats speed. Organizations need to explicitly define: Which decisions are AI-supported Which decisions are human-led Who owns each decision Eliminating overlap is one of the fastest ways to increase execution velocity. Final Takeaway AI adoption alone will not create advantage. The organizations that win will be the ones that redesign their leadership systems to match it. That means redefining managerial roles, simplifying governance, and reducing decision friction. If you do not, you will see rising burnout, slower execution, and hidden inefficiencies that compound over time. Action Step Audit your organization's decision flow this week: Where are decisions getting stuck? Where is ownership unclear? Where are managers still doing work AI should handle? That is where your next level of performance is either unlocked or blocked. Closing If you are ready to build a leadership system that actually scales execution and reduces burnout, schedule a Leadership Operating System review: https://BreakfastLeadership.com/LeadershipOS  

What happens when services are no longer delivered through people alone, but through platforms, software, and AI working together? In this Fireside Chat, Phil Fersht speaks with Jo Debecker, President and CEO at Akkodis, on how the company is shifting from a traditional staffing-led model to outcome-driven digital engineering. With engineering becoming increasingly digital, Akkodis is combining deep domain expertise with platforms, IP, and AI to accelerate innovation for clients. From building simulation environments for industries like aerospace to enabling faster product development cycles, the focus is on delivering measurable outcomes rather than just effort. The conversation explores what it really takes to move away from headcount-based services, how sales and delivery models must evolve, and why AI should be seen as an enabler of human potential rather than a replacement. It also highlights a critical shift ahead. Less experimentation, more focused implementation. Less hype, more real impact. Subscribe to stay up to date with our visionary research, insights, and upcoming events: https://www.hfsresearch.com/subscribe/

Did I get your attention? Bruce Anderson hopes so.He is the founder and CEO of 247Solar, an MIT-linked spinout, and has worked in solar for more than four decades. He completed his MIT master's thesis on solar energy in 1973 and later authored early solar books, including The Solar Home Book.247Solar is a zero-carbon technology company focused on modular concentrated solar systems that provide round-the-clock clean power and industrial-grade heat using thermal storage and factory-produced components.Here are some of his insights from the podcast:Don't claim 24/7 if you can't handle intermittency. Baseload is not just PV + batteries. If your system fails when the sun disappears and storage runs out, buyers will see through it.Keep the magic narrow. Buy the rest off the shelf. Reinventing every component is not genius; it is an expensive death march.Pick a beachhead, not a buffet. Start with customers who feel the pain most and need exactly what you built, not everyone with an energy bill.Customers buy risk reduction, not elegance. Reliability, fallback options, modularity, and financing matter more than how clever your tech sounds. Even if you went to MIT.Headcount is not a flex. More people can mean more burn, not more progress. Save the bragging for revenue and staying alive.--Work with mePrivate CEO group for VC/PE-backed climate tech founders navigating capital, strategy, and scale. Capped at 45 CEOs. → entrepreneursforimpact.comNewsletter2 insights, 2 minutes. Climate tech finance, strategy, leadership. → entrepreneursforimpact.substack.comLeave a reviewIf you got value, take 30 seconds and do the community a favor. It helps push more capital and talent toward scalable climate solutions.

BROADWAY CELEBRATES EARTH DAY: The 5th Annual Broadway Celebrates Earth Day concert takes place Saturday, April 25 from 11am–3pm in Times Square's Duffy Square in front of the iconic red steps, rain or shine. Hosted by the Broadway Green Alliance (BGA) and the Times Square Alliance, the free public performance serves as a marquee event for the NYC Department of Transportation's city wide “Car-Free Earth Day”, joyfully mobilizing the theatre community and fans to combat climate change and advance sustainable solutions. The plaza will feature a special exhibit from The Climate Museum and be full of family-friendly activities from leading partners in climate advocacy, including Headcount, Materials for the Arts, and the Wildlife Conservation Society for a complete day of art meeting action. Not in NYC? Tune in from anywhere in the world via livestream on the Stars in the House YouTube channel. DANIEL TAYLOR, Owner of 44&X (Forty-Four and Ten) ABOUT DAN: Dan Taylor is originally from Arizona. His mother ran a restaurant in Missouri, and he helped out there with his sister before building a very different career — running medical companies in the Midwest for more than a decade. When Dan decided it was time for a reset, he began winding down those businesses. After visiting New York a few times, fell in love with New York and decided to make the move 4 years ago. He lives just outside of Manhattan in downtown Jersey City. Dan officially took over ownership of the Hell's Kitchen favorite, 44&X, on February 1st, 2026, from former owners Bruce Horowytz and Scott Hart, after 25 years.

April 24, 2026:  The Wall Street Journal reports entry-level hiring is rebounding — but IBM's HR chief says AI can already do almost everything those jobs used to require, and ZipRecruiter's data shows 73% of grads are now considering gig or trade work because corporate entry roles have dried up. Business Insider investigates "tokenmaxxing" — the new corporate sport where employees at Disney, Meta, and JPMorgan compete to burn the most AI tokens — and a new study of 22,000 developers shows exactly what that's doing to actual work quality. And The Guardian reports Meta cutting 8,000 jobs and Microsoft offering buyouts to 9,000 people on the same day they announce hundreds of billions in new AI investment. 

This week on The Broski Report announces her summer break, discusses her fascination with Victorian accessories, and holds a book club session.Official Broski Clips – https://www.youtube.com/@BrittanyBroskiClipsICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives – 5calls.orgACLU – https://www.aclu.org/know-your-rights/protesters-rightsImmigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkitFreedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rightsImmigration Justice Campaign – https://immigrationjustice.us/National Immigrant Justice Center – https://immigrantjustice.org/MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/MPLS Mutual Aid – https://linktr.ee/mplsmutualaidImmigrant Law Center of Minnesota – https://www.ilcm.org/International Institute of Minnesota – https://iimn.org/ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaidWatch The Broski Report AD FREE: https://patreon.com/broskireportThe OFFICIAL Songs of The Week Playlist:https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01

This week on The Broski Report, take a trip down a very gloomy memory lane with some Broski Nation highlights in the macabre including the Paris Catacombes, a Texan Ghost Story, and more.Official Broski Clips – https://www.youtube.com/@BrittanyBroskiClipsICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives – 5calls.orgACLU – https://www.aclu.org/know-your-rights/protesters-rightsImmigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkitFreedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rightsImmigration Justice Campaign – https://immigrationjustice.us/National Immigrant Justice Center – https://immigrantjustice.org/MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/MPLS Mutual Aid – https://linktr.ee/mplsmutualaidImmigrant Law Center of Minnesota – https://www.ilcm.org/International Institute of Minnesota – https://iimn.org/ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaidWatch The Broski Report AD FREE: https://patreon.com/broskireportThe OFFICIAL Songs of The Week Playlist:https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01

00:00 Welcome to Office Hours 00:41 Meet Lena Waters 01:11 AI Transformation as Debt 02:24 Headcount and AI Washing 03:30 From Efficiency to Strategy 04:44 Websites vs Agent Architecture 07:10 Agent Driven Buyer Journey 09:40 Marketers Minimum Playbook 13:05 Behavior and Liability Shifts 16:09 Rebuilding Marketing Org 17:38 Does Brand Still Matter 19:02 Key Takeaways and Wrap  

This week on The Broski Report, Fearless Leader Brittany Broski introduces a new character to Broski Nation, holds Book Club, and researches the history of carousels.Official Broski Clips – https://www.youtube.com/@BrittanyBroskiClipsICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives – 5calls.orgACLU – https://www.aclu.org/know-your-rights/protesters-rightsImmigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkitFreedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rightsImmigration Justice Campaign – https://immigrationjustice.us/National Immigrant Justice Center – https://immigrantjustice.org/MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/MPLS Mutual Aid – https://linktr.ee/mplsmutualaidImmigrant Law Center of Minnesota – https://www.ilcm.org/International Institute of Minnesota – https://iimn.org/ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaidWatch The Broski Report AD FREE: https://patreon.com/broskireportThe OFFICIAL Songs of The Week Playlist:https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode features Martin Miller and explores the practical reality of using AI inside organisations. The conversation cuts through hype to focus on where AI genuinely adds leverage, where it breaks down, and why subject matter expertise, data quality, and critical thinking still matter. From AI‑generated code and agent teams to data governance, outages, and deepfakes, the discussion frames AI as a powerful amplifier rather than a replacement. The core message is clear: AI rewards clarity of intent, strong foundations, and human judgement. 

This week on The Broski Report, Fearless Leader Brittany Broski discusses chia seed pudding, discovers meditation, unpacks Robert Eggers's filmography, and holds an extended book club. Official Broski Clips – https://www.youtube.com/@BrittanyBroskiClips ICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives –  5calls.org ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ National Immigrant Justice Center – https://immigrantjustice.org/ MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/ MPLS Mutual Aid – https://linktr.ee/mplsmutualaid Immigrant Law Center of Minnesota – https://www.ilcm.org/ International Institute of Minnesota – https://iimn.org/ ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaid  Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

In this special ENCORE episode of The Voice of Retail, Michael LeBlanc sits down with Mark Ryski, Founder & CEO of HeadCount and three-time retail author, to explore why store traffic remains one of the most underutilized and misunderstood metrics in modern retail. With over two decades of experience pioneering traffic and conversion analytics, Mark shares insights from his new book, Store Traffic is a Gift, and explains why retailers must treat every store visit as a precious opportunity. Mark begins by recounting his early career in Edmonton, where a stint managing a single computer store opened his eyes to the importance of measuring traffic. What started as an entrepreneurial challenge became a lifelong mission—helping retailers of all sizes, from independents to global chains, understand the relationship between visits, transactions, and conversions. He reveals how his first book, When Retail Customers Count, broke new ground, and how subsequent works, including Conversion: The Last Great Retail Metric, gave leaders practical playbooks to rethink operations. The conversation dives into the myths that persist in retail, such as the assumption that transactions equal store visits. Mark explains why this false equivalency blinds retailers to missed opportunities, misguides staffing schedules, and undermines marketing effectiveness. He argues that traffic counting is as essential as point-of-sale systems, electricity, or internet access. With a SaaS-based platform, HeadCount provides “analytics as a service,” helping retailers turn data into actionable insights, whether they operate one store or thousands. Looking back at the pandemic, Mark reflects on how the sudden collapse of traffic underscored its value and forced retailers to redefine what store visits mean in an age of curbside pickup, BOPIS, and returns partnerships. He stresses that not all traffic is equal—intentionality matters—and that success comes from converting purposeful visits, not just chasing volume. Michael and Mark also tackle the role of AI in retail. While acknowledging AI's potential, Mark warns that technology cannot fix flawed operating models. Instead, AI must be grounded in reliable first-party data, with store traffic as the denominator for every in-store initiative. Finally, Mark shares practical advice for retailers: stop using sales transactions as a proxy for store visits, start aligning staff schedules to actual traffic patterns, and never squander the chance to serve a customer once they cross the threshold. With consumer habits shifting faster than ever, his message is clear—store traffic is a gift, and every visit counts. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025 and 2026. Thinkers 360 has named him on of the Top 50 global thought leaders in retail. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Today I'm joined by Chris Walsh, President and Acting CEO at The Reynolds and Reynolds Company. Chris breaks down how to transition from a fragmented "bolt-on" tech stack to a unified AI ecosystem that automates routine administrative tasks. This conversation provides the blueprint for "agentic" AI and the radical restructuring of the accounting and service departments over the next five years. This episode is brought to you by: 1. Podium - The AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ here. 2. Openlane - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. If you've never used OPENLANE before, or it's been a while since you have, you're eligible to earn up to $2,500 in buy or sale fee credits. Learn more @ here. 3. Reynolds and Reynolds - Reduce your cycle time with ReconVision, an automated reconditioning workflow that tracks vehicles from start to finish and helps maximize used vehicle profits. Visit @ here for more information. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgcircles.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Topics: 13:30 Why Dealerships Now Have More Employees Than 10 Years Ago. 17:10 The Real Reason Dealers Aren't Eliminating People—Yet. 19:55 The Three-Phase AI Playbook Every Dealer Needs To Know. 22:40 Why Agentic AI Is About Augmentation, Not Replacement. 24:10 The Used Car Data Advantage That Changes Pricing Forever. 25:20 The Accounting Department Overhaul No One Is Talking About. 31:20 Why Salespeople Will Stop Answering Internet Leads Entirely. 34:45 How EV Policy Whiplash Created A Multi-Billion Dollar Inventory Problem. 35:55 The “Status Quo” Objection That Keeps Chris Walsh Up At Night. Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

What happens when AI makes us more creative—does it also make us more human? Dive into this episode to explore how blending technology and creativity can unlock new potential for individuals, teams, and businesses. Topics covered: Super Creativity: Augmenting human creativity with AI Unlocking creativity in “hidden figures” and backstage roles AI’s impact on solo creators vs. teams and executives Examples of AI expanding creative possibilities (beyond speed) Ethical questions around AI, data, and compensation Skill atrophy and organizational trends AI-powered empathy and psychometrics for presentations The importance of curiosity and space for creativity Practical ways to be more super creative Global perspectives and learning from diverse industries Connect with James TaylorWebsiteYouTubeLinkedInInstagram Episode Chapters: 00:00 – Welcome and Introduction 00:17 – The Promise of AI: What Will We Do with More Time? 00:28 – Meet James Taylor and “Super Creativity” 01:43 – What Is Super Creativity? 03:12 – Human, Team, and Human+Machine Creativity 03:36 – Aha Moment: Highlighting Backstage Creative Heroes 05:14 – Expanding Creativity through AI—Real World Examples 06:13 – Centaur and Cyborg Work Models 07:25 – The Future: Billion Dollar One-Person Businesses 08:20 – Purpose, Ethics, and Creating the Future 09:15 – Solo vs. Teams: Where Is AI Unlocking Creativity? 10:08 – AI Use Cases—from Coding to Healthcare 11:27 – The Transformative Potential of AI 12:52 – Essential Human Skills: Creativity and Critical Thinking 13:16 – AI + Psychometrics in Presentations 14:48 – Using AI for Data-Informed Empathy 16:18 – Digital Twins, Creative Abrasion, and AI Mentoring 18:37 – Boundaries: What James Taylor Won’t Use AI For 20:21 – Skill Atrophy and Tools of Consumption 21:41 – Physical Environment’s Impact on Creativity 23:05 – Values, Ethics, and AI Data Sovereignty 26:09 – AI in Organizations: Productivity, Headcount, and Ethics 27:56 – Practical Norms: Guardrails for AI, Facial Recognition, and Smart Glasses 29:47 – Creativity and Global Perspectives 30:42 – Staying Original and Leveraging AI as a Team 32:14 – Cross-Industry Learning and Boundary Crossing 33:44 – Super Creativity Applied 34:56 – Learning from Domain Experts and Other Speakers 35:26 – Books as Powerful Information Devices 36:40 – Practical Steps for Super Creativity 40:12 – Where to Find James Taylor and Closing Remarks

✈️ SOFTWARE FOR HOME SERVICE BUSINESS: https://home.works

This episode is about how the language we use to describe people at work is quietly shaping both workplace culture and the future of AI. Joshua Berry, author, speaker, and Director of Iconic, brought this conversation to the podcast last year and it has only gotten more relevant since.The business terms you've been using on autopilot (headcount, right-size, prospects) aren't neutral. They're belief systems, and they're being baked into the AI your organization will rely on tomorrow.What We Cover:Words are a symptom of your unconscious beliefs about people"Headcount" isn't neutral, and neither is "right-size"Your internal messages are actively training the next generation of AIWe're at an inflection point where conscious language can reshape what AI believes about human valueWhat HR professionals actually need to hear about AI and their jobsThe custom ChatGPT setting that flags dehumanizing language before you hit sendConnect with Joshua Berry: LinkedIn | Iconic Website | JoshuaBerry.comConnect with Traci here:

This week on The Broski Report, Fearless Leader Brittany Broski recounts her time at the Vanity Fair Oscar Party, goes through her Oscars predictions and results, and admires Rosalia's new tour. Official Broski Clips – https://www.youtube.com/@BrittanyBroskiClips ICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives –  5calls.org ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ National Immigrant Justice Center – https://immigrantjustice.org/ MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/ MPLS Mutual Aid – https://linktr.ee/mplsmutualaid Immigrant Law Center of Minnesota – https://www.ilcm.org/ International Institute of Minnesota – https://iimn.org/ ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaid  Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

In a special Contacts Coaching podcast episode, Stevenson alumna Danielle Koval—Director of Compliance for Financial Aid and revenue sharing at the University of Oklahoma—shares her path from being a swimmer and water polo player at Stevenson to swimming at Fresno State, working in student-athlete academic services, moving to UNLV, and then joining OU after taking a financial aid role just before COVID. She compares working environments across Fresno State, UNLV, and a Power Four brand like Oklahoma, emphasizing the scale of budgets, the weight of a global brand, and the constant pace of compliance changes driven by lawsuits and reactive policy shifts. The conversation explains how college athletics finances work, why most sports operate at a loss, and how football revenue and attendance underwrite broader departmental resources. Koval details how athletic scholarships and financial aid function across headcount and equivalency sports, why FAFSA and campus/college-level scholarships matter, and how tuition waivers and programs like the Western Undergraduate Exchange reduce costs. She breaks down the shift from NCAA scholarship limits to roster caps under the new landscape, including how schools decide whether to fully fund expanded rosters and how new scholarships can count against the revenue-sharing cap. The episode also covers OU's revenue-sharing approach (six sports), Title IX defensibility pressures, preferred walk-on dynamics under roster caps, the increased role of agents in everyday issues, and how contracts are renegotiated annually amid early signing day and the transfer portal. Koval discusses the challenges of paying athletes while preparing them for life after sports, including OU's financial literacy programming, and closes with a personal reflection on changing her mindset from perfectionism to giving herself grace as circumstances shift.00:00 Welcome & Meet Danielle Koval (OU Compliance + Financial Aid/Rev Share)00:33 Danielle's Athlete-to-Administrator Journey: Fresno State → UNLV → Oklahoma05:31 Leveling Up: What Changes from Mid-Major to Power Program?08:34 The OU Brand & Culture of Excellence Across Sports11:23 Money Talks: Football Revenue, Facilities, and Funding Other Sports12:51 Is College Athletics Sustainable? NIL ‘Funny Money' to Revenue Share17:26 Scholarships 101: Headcount vs Equivalency (and Why ‘Full Ride' Is Rare)20:46 New Era: Roster Caps, Scholarship Flexibility, and the 20.5M ‘Salary Cap'24:30 Financial Aid Hacks: FAFSA, Department Scholarships, WUE, and Tuition Waivers30:10 Reallocating Aid: When Top Students ‘Free Up' Scholarships for Other Sports31:41 The Scholarship Funding Crunch: Revenue Sports vs. Everyone Else32:24 Tuition Waivers & Campus Support: How Schools Make Full Funding Work34:33 OU's Self-Sustaining Model and the ‘Front Porch' Value of Athletics36:13 Roster Caps vs. Scholarship Limits: Why Walk-Ons Are Disappearing37:53 Revenue Share at OU: The 6 Sports in the Pool (and Why Gymnastics)39:36 Preferred Walk-Ons, Practice Bodies, and Stretching the Rev-Share Dollar41:35 Inside Football Rev-Share Tiers: Contracts, Cutoffs, and Annual Renegotiations46:03 Culture & Pay Equity: Avoiding Locker-Room Blowups in the NIL Era47:43 Transfer Portal Reality Check: The Grass Isn't Greener (and Many Don't Land)48:52 Recruiting Goes Pro: Agents, Negotiations, and the New GM Job50:25 Preparing Athletes for Money & Life After Sport: Literacy, Taxes, Careers55:15 Closing Reflection: Changing Your Mind, Letting Go of Perfection

How many engineers does it take to run the ecommerce site for a retail company that does over a billion dollars in revenue per year? Well, if you're Rainbow Shops, the answer is just 2. Most ecommerce teams assume scale requires more engineers, more tools, more complexity. Chief Digital Officer David Cost has built something many people in ecommerce would say isn't possible — a lean, fast-moving digital operation that runs on vendor partnerships instead of a massive internal team. Two engineers, hundreds of programmers' worth of output, and none of the overhead that comes with scaling the traditional way. In this episode, David shares: A detailed, under-the-hood look at the specific vendors they use to stay so lean His playbook for using strategic partnerships with vendors as an external dev team How being a testbed for new tech gives them a competitive edge And why their choice of ecommerce platform was vital in enabling Rainbow's digital strategy Links David's LinkedIn: https://www.linkedin.com/in/davidcost/ Rainbow Shops: https://www.linkedin.com/company/rainbow-apparel-co/ Chapters 00:00 Introduction 00:42 David's product journey 02:36 How Rainbow runs with only two engineers 03:07 Rainbow's decision to migrate from  Salesforce Commerce Cloud to Shopify 07:14 How Rainbow uses AI to support a lean team 11:34 Rainbow's partnership with Lica for AI-generated product images 17:25 The future of personalization in ecommerce 23:01 Shop Pay and Rainbow's checkout features 26:15 Conclusion Resoures Lica: https://lica.world/ Fuego: https://fuego.io/ Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.Special Guest: David Cost.

This week on The Broski Report, Fearless Leader Brittany Broski recounts her experience with Harry Styles, reviews “Kiss All The Time, Disco Occasionally," recaps the Peaky Blinders premiere, and discusses her current fears and favorites. Official Broski Clips – https://www.youtube.com/@BrittanyBroskiClips ICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives –  5calls.org ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ National Immigrant Justice Center – https://immigrantjustice.org/ MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/ MPLS Mutual Aid – https://linktr.ee/mplsmutualaid Immigrant Law Center of Minnesota – https://www.ilcm.org/ International Institute of Minnesota – https://iimn.org/ ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaid  Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

March 10, 2026: AI is generating real, measurable productivity gains at major companies. Workers aren't seeing any of it. A new survey of 100 major CEOs finds only 9% plan to cut jobs because of AI this year — but buried inside that optimistic headline is an admission about ROI that changes the entire picture. China just launched the most ambitious society-wide AI employment push in history, betting that the technology creates more jobs than it destroys with 300 million retirements on the horizon. Fortune has the one metric CEOs are now using to quietly recalculate how many humans they actually need — and most employees have never heard of it. And Mercor, a $10 billion startup, is paying doctors, lawyers, and investment bankers hundreds of dollars an hour to train the AI that may eventually replace them.

AGENDA:  04:13 Anthropic vs The Pentagon: Who Wins 13:54 Was Sam Altman Wrong to Take the Deal  24:28 OpenAI's $110BN Mega Round: The Breakdown 28:22 Who Has a Bigger Valuation Premium: Sam Altman or Elon Musk 34:38 Why We Got the SaaS Apocalypse Wrong? 43:24 Why Salesforce Could be the Best Buy in Public Markets 47:46 Block Lays Off 40% of Team: AI or Overhiring 01:00:16 Cursor Hits $2BN in ARR… so not Dead? 01:18:15 How to Pick Winners in AI?      

Tim Beattie is the Co-Founder of Stellafai, a platform and coaching model that helps leaders and consultancies align around measurable outcomes and scale their impact without increasing headcount.After 25 years in professional services — including global leadership roles at Red Hat and IBM — Tim has pioneered an outcome-driven, asynchronous coaching approach that replaces the traditional billable-hour paradigm with a lean, repeatable operating system.Listen Now to discover, "How To Scale Your Impact Without Increasing Headcount."#smallbusinessowner #millionairemindset #motivationdaily #successmindset #wintheday

This week on The Broski Report, Fearless Leader Brittany Broski researches ear tubes, discusses television, learns about the Winter Olympics, and dissects the origin of curse words.ICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives –  5calls.org ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ National Immigrant Justice Center – https://immigrantjustice.org/ MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/ MPLS Mutual Aid – https://linktr.ee/mplsmutualaid Immigrant Law Center of Minnesota – https://www.ilcm.org/ International Institute of Minnesota – https://iimn.org/ ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaid  Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

Insurance agencies don't just need more people — they need smarter operations. In this episode of Insurance Shoptalk, Eric Stein sits down with Travis MacMillian of Xceedance to unpack how automation, AI, and strategic back-office support can completely transform the way property & casualty agencies operate. From policy checking and COI management to remarketing, loss runs, endorsements, accounting reconciliation, and even claims coordination — Travis explains how agencies can eliminate repetitive portal work, reduce manual data entry, and create 30%+ more operational capacity without stacking on more headcount. This isn't about replacing people. It's about removing friction — so principals can put more in their pocket, pay producers and CSRs more, and build a modern digital footprint that supports real growth. If you're tired of adding bodies just to keep up with volume, this conversation will shift your thinking. #InsuranceShopTalk #AgencyAutomation #InsurTech #InsuranceOperations #AgencyGrowth #DigitalInsurance #PAndC New boost

This week on The Broski Report, Fearless Leader Brittany Broski embodies the character within her wig, consults Drew Afualo on The Jonas Brothers, and researches the origin of Sleeping Beauty.ICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives –  5calls.org ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ National Immigrant Justice Center – https://immigrantjustice.org/ MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/ MPLS Mutual Aid – https://linktr.ee/mplsmutualaid Immigrant Law Center of Minnesota – https://www.ilcm.org/ International Institute of Minnesota – https://iimn.org/ ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaid  Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, Fearless Leader Brittany Broski discusses her tech addiction, plans her own Super Bowl halftime show, hosts book club about a book she hated, and sets goals for Valentine's Day. ICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives –  5calls.org ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ National Immigrant Justice Center – https://immigrantjustice.org/ MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/ MPLS Mutual Aid – https://linktr.ee/mplsmutualaid Immigrant Law Center of Minnesota – https://www.ilcm.org/ International Institute of Minnesota – https://iimn.org/ ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaid  Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

In this episode of Liftoff, Keith sits down with Amos Bar-Joseph, Co-Founder and CEO of Swan AI, to explore a radical shift in how modern companies scale.Amos shares why the traditional belief that growth equals headcount is breaking down—and how AI is enabling a new model: the autonomous business. At Swan, scale is no longer about adding people—it's about increasing ARR per employee by embedding intelligence directly into workflows.They unpack:Why the old “cog culture” model is collapsing What collaborative autonomy really meansHow Swan's AI GTM Engineer turns ideas into live go-to-market workflowsWhy execution—not creativity—is what AI should automateAnd why go-to-market innovation is now more important than product innovationThis is a must-listen for founders, operators, and GTM leaders navigating the AI-native era.Connect with Amos Bar-Joseph: Website: https://getswan.com/ LinkedIn: https://www.linkedin.com/in/amos-bar-joseph/ Subscribe for more founder insights and hit the bell for notifications! Follow us on our channels for exclusive startup content and behind-the-scenes insights from interviews like this one. - Spotify: https://open.spotify.com/show/3cFpLXfYvcUsxvsT9MwyAD?si=f5a14e779777487dApple Podcasts: https://podcasts.apple.com/ca/podcast/liftoff-with-keith-newman/id1560219589Substack: https://keithnewman.substack.com/Newman Media Studios: https://newmanmediastudios.com/ LinkedIn: https://www.linkedin.com/company/liftoffwithkeithTikTok: https://www.tiktok.com/@keithnewman74 For sponsorship inquiries, please contact: sponsorships@wherewithstudio.com#AutonomousBusiness #AIinBusiness #CollaborativeAutonomy #FutureOfWork #GTMInnovation #SaaSFounders #StartupScaling #AIWorkflows #AgenticAI

Logan Naidu runs Kernel Global-a multi-brand recruitment group with 200 people across London, Hong Kong, Charlotte and New York.We first spoke in April 2021. He had 180 people. The market was about to explode.2021: £7 million EBITDA. 2022: £10 million EBITDA. Headcount doubled to 300.Then March 2023 hit. Logan closed a second PE deal. Paid out over £30 million to staff. The biggest individual payout? Multiple millions.One month later, he started making cuts."I remember talking to my father-in-law saying I'm really embarrassed by this. I've just taken on a load of money from new investors and we're already talking about making cuts and the business shrinking."By the end of 2023, Logan had cut 100 heads—a third of the business.But here's what makes this story different: he saw it coming.December 2022. Their Christmas party. Logan stood up and said: "I think we've forgotten how hard this industry can be. We've had a record year, but we're cutting corners. We're taking clients for granted. That's going to bite us if we don't get back to it really quickly."It was poorly received. Then 2023 happened.This week on The RAG Podcast, Logan breaks down the full story.We cover:Scaling from £4.9M to £10M EBITDA in three years during the boomWhy he warned his team in December 2022 that they'd "forgotten the basics"Closing a PE deal on a Saturday morning hours before Silicon Valley Bank collapsedMaking 100 cuts across two waves (and why the second wave was harder)The criteria he used to decide who stayed: character, work ethic, client treatmentWhy his sleepless nights dropped from 2–3 per week to 2–3 per yearRebuilding to 2022 levels by 2025 with a completely different foundationHis approach to AI, offshoring, and why he won't chase every new toolWhy he still hires graduates despite the cost and cultural shiftsThe plan to double the business again by 2029This isn't about avoiding pain.It's about a founder who moved fast, made hard decisions early, and came out the other side with a business built to last through cycles.If you've ever wondered how the best operators stay level when everyone else is drinking their own Kool-Aid, this episode is the blueprint.__________________________________________Episode Sponsor: Remote RecruitmentHiring shouldn't be slow, stressful, or expensive. That's why there's Remote Recruitment — the smart hiring partner for modern businesses.They don't just help you find great people. They help you access elite South African talent that's ready to deliver. No PAYE. No NI. No bloated overheads. Just trained, remote professionals who integrate seamlessly into your team.Their process handles everything: sourcing, shortlisting, onboarding, and retention. Fully managed. Fully supported. Fully remote.And now, Remote Recruitments has entered a new chapter. From ops to admin, sales to strategy, we're helping businesses scale smarter with people they trust, at a cost they can afford.Clients have seen:* Up to **60% productivity boosts*** **300% ROI** on BD roles* **30%

This week on The Broski Report, Fearless Leader Brittany Broski (finally) reacts to Heated Rival, reviews fidget toys, and discusses what's in her travel bag.ICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives –  5calls.org ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ National Immigrant Justice Center – https://immigrantjustice.org/ MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/ MPLS Mutual Aid – https://linktr.ee/mplsmutualaid Immigrant Law Center of Minnesota – https://www.ilcm.org/ International Institute of Minnesota – https://iimn.org/ ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaid  Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, Fearless Leader Brittany Broski discusses the status of her butt, explores the psychology behind humanity, revisits Aesop's Fables, and researches fairies. ICE OUT OF OUR CITY / PROTEST RESOURCES:Script to Contact Your Representatives –  5calls.org ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ National Immigrant Justice Center – https://immigrantjustice.org/ MINNESOTA SPECIFIC RESOURCES:Stand With Minnesota Vetted Resource Hub – https://www.standwithminnesota.com/ MPLS Mutual Aid – https://linktr.ee/mplsmutualaid Immigrant Law Center of Minnesota – https://www.ilcm.org/ International Institute of Minnesota – https://iimn.org/ ICE OUT / Mutual Aid – https://linktr.ee/ICEOUTmutualaid  Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

In this powerful spiritual talk, Rev. Lee Wolak challenges the idea that truth is determined by popularity, trends, or mass agreement. If you've ever felt out of step with the crowd or questioned widely accepted beliefs, this message will resonate deeply. Exploring universal truth, conscious living, spiritual awakening, and inner authority, Lee invites you to stop outsourcing truth to consensus and start trusting direct awareness.  Sign up for my daily thought and weekly newsletter by clicking this link: https://www.agapespiritualcenter.com/free-affirmations If you find value in what Agape offers spiritually, emotionally, and in community, consider becoming a supporting member. Your recurring contribution helps us continue to share truth, healing, and transformation with the world. Click here to become a supporter: https://www.agapespiritualcenter.com/recurring-contributions/

This week on The Broski Report, Fearless Leader Brittany Broski discusses the Harry Styles album announcement, recounts French history, and holds a Book Club on Kafka. Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

From Osaka, Japan...A tech tip about using Google Workspace Flows and Microsoft's Flow builder to create AI-powered email triage workflows.Some concise advice about why focusing on headcount and revenue growth can be misleading, and the importance of prioritizing profit.00:00 Location Update01:53 Tech Tip08:03 Concise Advice11:46 Wrapping Up

This week on The Broski Report, Fearless Leader Brittany Broski addresses the Heated Rivalry concerns, updates the nation on her recent travel, and holds book club.ICE OUT OF OUR CITY / PROTEST RESOURCES:ACLU – https://www.aclu.org/know-your-rights/protesters-rights Immigrant Defense Project – https://www.immigrantdefenseproject.org/raids-toolkit Freedom for Immigrants – https://www.freedomforimmigrants.org/resourcesImmigrants Legal Resource Center – https://www.ilrc.org/community-resources/know-your-rights Immigration Justice Campaign – https://immigrationjustice.us/ Watch The Broski Report AD FREE: https://patreon.com/broskireport The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

" We need to do things that the other people aren't doing because that's how you make ways, that's how you revolutionize, that's how you pave a new path for the other people that think like you, but maybe don't have the strength at this point yet to pave the way." -Sharrin Fuller In this episode, Sharrin Fuller, strategic advisor and founder of Glass Wallet Ventures, shares why she believes the future of bookkeeping is client-facing, relationship-driven, and systemized. She breaks down how she scaled smarter, reduced her team, embraced technology, and rebuilt her firm to run smoothly with less effort. Sharrin also shares the thinking behind her book, Unfollow The Rules: The Messy Truth About Burnout, Bad Decisions And Building Until It Worked and why challenging traditional models matters more than ever for firm owners. In this interview, you'll learn: Why scaling smarter beats hiring more staff How technology replaces tasks but not relationships What bookkeepers must do to stay relevant as AI advances To learn more about Sharrin, click here. Connect with her on LinkedIn. Buy her book, Unfollow The Rules, at this link. Time Stamp 00:00 – Why only client-facing roles matter in the future 01:03 – Sharrin's career journey & building multiple firms 03:47 – What inspired her book Unfollow The Rules 11:23 – Scaling smarter without adding people 12:23 – Reducing a team from 12 to 2 without losing clients 14:45 – Challenging traditional business models 19:53 – How to decide what to outsource or automate 24:08 – The downside of fast-changing technology 27:56 – What Sharrin is building next & where to find her  Your expertise has more value than you think, so Own Your Authority at The Successful Bookkeeper Summit 2026! It's a high-energy two-day virtual experience for bookkeepers ready to lead with confidence and elevate their impact. Join inspiring leaders on November 4th–5th to gain actionable strategies, powerful tools, and the clarity to shape the work you want, not just keep up with it. Don't miss this incredible opportunity! REGISTER TODAY!

This week on The Broski Report, Fearless Leader Brittany Broski reflects on the past year and looks forward to the new year.  Watch The Broski Report AD FREE: https://patreon.com/broskireport  The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, we celebrate the year with some of the best moments from 2025! Happy New Year, Broski Nation! Y'all be safe!  Watch The Broski Report AD FREE: https://patreon.com/broskireport  The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, Fearless Leader Brittany Broski talks about The Beatles, her dream Christmas decor, and this year's Christmas List!  Watch The Broski Report AD FREE: https://patreon.com/broskireport  The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, Fearless Leader Brittany Broski recaps Wuthering Heights by Emily Brontë, discusses Studio Ghibli, and recounts seeing Robert Downey Jr.  Watch The Broski Report AD FREE: https://patreon.com/broskireport  The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, Fearless Leader Brittany Broski addresses some recent rumors, shares her Thanksgiving invite list, and researches gelatinous food. Watch The Broski Report AD FREE: https://patreon.com/broskireport  The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, Fearless Leader Brittany Broski answers journal prompts, discusses the age of brainrot, and analyzes trends in the horror genre. Watch The Broski Report AD FREE: https://patreon.com/broskireport  The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, Fearless Leader Brittany Broski recaps a recent girls trip, reads her own Oracle cards, and hosts book club.  Watch The Broski Report AD FREE: https://patreon.com/broskireport  The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01 

This week on The Broski Report, Fearless Leader Brittany Broski discusses Guillermo Del Toro's Frankenstein and immortality.  Watch The Broski Report AD FREE: https://patreon.com/broskireport  The OFFICIAL Songs of The Week Playlist: https://open.spotify.com/playlist/3ULrcEqO2JafGZPeonyuje?si=061c5c0dd4664f01