Podcasts about blueboard

This week on Chad & Cheese, Blueboard has shut down due to financial struggles. Indeed is rumored to be changing its policy on how employers can contact veterans, while apparently eliminating organic traffic in the US. Microsoft appoints Mustafa Suleyman as CEO of its AI division to compete with OpenAI, Google, and other Big Tech companies. Anthropic's Claude 3 Opus surpasses GPT-4 on the Chatbot Arena leaderboard, marking the first non-OpenAI model to do so. Mark Zuckerberg is also personally recruiting Google DeepMind talent for Meta AI without requiring interviews. HR AI is also on the rise, with Toronto-based Borderless AI and its HR assistant Alberni securing $27 million in seed funding. Hippocratic AI raises $53 million in Series A funding, bringing its valuation to $500 million. Economists argue that immigration has been a major boon for the economy, boosting employment and consumer spending. Policymakers like Federal Reserve Chairman Jay Powell acknowledge the benefits of migration on labor shortages. BMW is testing robot workers at its South Carolina plant, and a controversy at a Florida school over a mother's OnlyFans account sticker on her car led to the expulsion of nine students.

This week on Chad & Cheese, Blueboard has shut down due to financial struggles. Indeed is rumored to be changing its policy on how employers can contact veterans, while apparently eliminating organic traffic in the US. Microsoft appoints Mustafa Suleyman as CEO of its AI division to compete with OpenAI, Google, and other Big Tech companies. Anthropic's Claude 3 Opus surpasses GPT-4 on the Chatbot Arena leaderboard, marking the first non-OpenAI model to do so. Mark Zuckerberg is also personally recruiting Google DeepMind talent for Meta AI without requiring interviews. HR AI is also on the rise, with Toronto-based Borderless AI and its HR assistant Alberni securing $27 million in seed funding. Hippocratic AI raises $53 million in Series A funding, bringing its valuation to $500 million. Economists argue that immigration has been a major boon for the economy, boosting employment and consumer spending. Policymakers like Federal Reserve Chairman Jay Powell acknowledge the benefits of migration on labor shortages. BMW is testing robot workers at its South Carolina plant, and a controversy at a Florida school over a mother's OnlyFans account sticker on her car led to the expulsion of nine students.

Welcome back to another episode of HRTechChat, where we dive into the latest trends and strategies in human resources and workplace technology. In this podcast episode, our host, Jennifer, is joined by HR expert Pamela Stroko to discuss a pressing topic - the staggering 59% of the workforce who are quietly quitting their jobs. Pamela sheds light on the concept of the ""Dead Zone,"" the time of day when remote or hybrid workers are not available to their managers. This lack of trust and connection to work has contributed to the decline in productivity and engagement among employees. Pamela introduces a concept called the ""Ambition Recession,"" a term coined by Gad Levanon, which points to the decline in employee ambition and engagement since the pandemic. She highlights that we need to shift our focus from where people work (in-office, remote, hybrid) to the quality of the work and the experiences employees have within the organization. The key is to activate employees and connect them deeply to their work to foster greater engagement and productivity. One solution Pamela suggests is using technology like the People Activation Platform offered by Pro Habits. This platform helps employees connect with their work by guiding them through daily tasks, setting goals, and providing feedback. It brings visibility to the work employees are doing and helps build trust between managers and their teams. Another tool discussed in the podcast is BlueBoard, which provides recognition experiences as rewards. Instead of traditional gifts or events, employees can choose an experience that is meaningful to them, such as a vacation with family, attending a sports event, or going on a hike. These experiences create positive intent, energize employees, and increase their commitment to the organization. The podcast emphasizes that organizations should focus on connecting employees to their work and creating meaningful experiences rather than just solving for the physical location of work. By activating employees and igniting their passion for their jobs, companies can boost productivity, engagement, and overall organizational success. In conclusion, Pamela and Jennifer leave us with the reminder that within each individual lies the potential to be fully engaged and energized by their work. As leaders, it is our responsibility to find that spark and encourage it to shine, fostering a culture of productivity and enthusiasm.

Hannah Saltonstall (RPTA '19), Client Value Stream Lead for International Travel at Blueboard, talks with Dr. Brian Greenwood (Cal Poly Experience Industry Management) about her life and career to date.

In this episode, Young interviews John Alarcon, the co-founder of Worklyfe and a devoted father of three. John shares his journey from starting as an intern in a painting company to becoming an entrepreneur. He emphasizes the importance of aligning choices with personal values and the lessons he learned from his own upbringing. Discover how John strives for success, instills resilience in his children, and teaches them about money and finding their passions. Join us as we explore the balance between work and family life, and gain valuable insights on employee management and parenting with intention.In addition, John reflects on the impact of his brother with Down syndrome, highlighting the significance of compassion and the lessons that are not always taught through words. Get ready to uncover tips on discipline, embracing challenges, and fostering a strong work ethic. Don't miss this episode as we delve into the joys and challenges of parenthood, offering practical advice and relatable stories to inspire and empower you on your parenting journey.Please enjoy & subscribe!ABOUT OUR GUEST:Jon Alarcon is Cofounder at Worklyfe, an inspiration platform that helps companies drive performance and improve retention by aligning business objectives with their employee's most meaningful personal aspirations. Jon leads GTM strategy, customer experience, and strategic initiatives, scaling Worklyfe towards their next 1000 customers. Jon is a passionate advocate for building healthy relationships between employees and their employers, creating environments where employees can do their best work and live their best lives. Prior to cofounding Worklyfe, Jon was the Head of Customer Success and a member of the founding team at Blueboard, an experiential rewards and recognition platform where he launched various employee programs across 400 companies. Jon lives in San Diego and when not hard at work, is a dad of three amazing kiddos.STUFF WE LOVE:Join Dad University!https://www.daduniversity.com/become-a-member?ref=https%3A%2F%2Fwww.daduniversity.com%2Fa%2F2147518616%2Fo3B8JhynAttention founders and investors:Two12.co is the best cap table and fundraising toolkit. Use code TGDS for 25% off!https://bit.ly/3Q7wHsnTry Young's online recording studio!https://riverside.fm/homepage?utm_campaign=campaign_1&utm_medium=affiliate&utm_source=rewardful&via=youngLooking to outsource graphic design? Try Young's favorite resource, Penji: unlimited designs for one fixed cost from some of the world's top design talent!https://penji.co/pricing/?affiliate=3I86N6MSF5358220Learn more about us!Our website: https://thegirldadshow.com/Instagram: https://www.instagram.com/TheGirlDadShow/Facebook: https://www.facebook.com/TheGirlDadShowShop here for The Girl Dad Show products: https://thegirldadshow.com/collections*If you click on our links, we may receive a tiny commission AND… most of the time, you will receive an offer. Win/Win! The products that The Girl Dad Show recommends are the ones we believe in.

In today's dynamic work environment, employee rewards and recognition programs play a vital role in fostering a positive organizational culture. When implemented effectively, these programs can lead to increased engagement, satisfaction, and overall performance. In this podcast, we explore how the right employee rewards and recognition programs are changing the way organizations approach their workplace culture. We're excited to welcome Shireen El-Maissi from Blueboard as our guest speaker. Shireen brings with her a wealth of knowledge and experience in human resources, talent acquisition, and employee development. Listeners will gain valuable insights on creating and maintaining successful rewards and recognition programs that can transform their company culture for the better.

In this episode, we will examine the link and importance of employees finding a sense of meaning and purpose in their jobs, and their internal drive and motivation.Our prescription for this episode: make the effort to understand how to connect daily tasks and existing opportunities to people's Sparks of Purpose.The 8 Sparks of Purpose are:-The Spark to Provide-The Spark to Accumulate-The Spark to Be Part of Something-The Spark of Loyalty to Others-The Spark to Achieve-The Spark to Stay Relevant-The Spark To Make a Difference-The Spark to Improve YourselfYou can reach out to us with questions, or to learn more about the Sparks of Purpose, at info@roman3.ca or through our LinkedIn page at https://www.linkedin.com/company/roman3Stats Referenced:Nearly 80% of employees surveyed report that they want to work at an organization where they feel connected to the purpose and the people. - Blueboard. The State of Workplace Connection (2022)70 percent of people say they define their purpose through work. - McKinsey. The search for purpose at work [Podcast Episode] (2021)About Our Hosts!James is an experienced business coach with a specialization in HR management and talent attraction and retention. Coby is a skilled educator and has an extensive background in building workforce and organizational capacity. For a little more on our ideas and concepts, check out our Knowledge Suite or our YouTube Channel, Solutions Explained by Roman 3.

Jennifer Allen is formerly Chief Evangelist of Challenger and now Head of Community Growth at Lavender. She's joining me today, along with my occasional co-host, Howard Brown, founder and CEO of Revenue.io. Jennifer discusses the psychology of no-decision and why buyers who choose the status quo are actually making a decision, just not the one you want. She also gives an introduction to the Challenger Sale and the 5 sales mindsets they discovered, as well as gives tips on what sellers can do to ensure a buyer actually makes a buying decision. Jennifer also talks about The Challenger Loop to get quick feedback from the customer about what went right and wrong in the deal. HIGHLIGHT QUOTES A better product does NOT convince a buyer to make a decision- Jennifer: "[Better] is my least favorite word in sales now because I think it's the number one word that led to a lot of my status quo, no decision deals because what I failed to realize is people don't always want better. Like, good, in most cases, especially in markets like this, is damn good enough." Show the buyer the cost of action - Jennifer: "One of the most eye-opening experiences is my job as a seller is not to show why it's better. My job is to show the cost of an action. What is the cost of the status quo before I ever start going off about what I have to offer and what that looks like." ROI is not compelling enough to move away from the status quo - Jennifer: "I would talk about here's the ROI of changing; it's 15 times ROI. Guess who else is saying that? Every other vendor competing for that dollar. It means almost nothing. And I'm not saying there's not a time and place for ROI, but compelling a business to exit the status quo is incredibly difficult. And just like the doctor's example, they need to feel that the risk of staying the same is actually far greater than the risk of change." Find out more about Jennifer in the link(s) below: LinkedIn: https://www.linkedin.com/in/jenniferallen1121/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Dean Karrel is a career development advisor, sales trainer, LinkedIn Learning instructor, and author of Mastering the Basics. He has held senior leadership positions in major global publishing companies for more than three decades. He shares how the intangible things not taught in school are the things that will drive your success. He talks about emotional intelligence, learning empathy, and being authentic as defining characteristics of good salespeople. HIGHLIGHTS Master the basics: Your EQ separates you from the pack Learning trust and empathy in sales Always be learning as sales is constantly changing Leading versus managing QUOTES Dean: "Focusing on the things that can separate you from everybody else–being ready for a presentation, working with you today, doing your research, planning and preparation, basic human relation skills. And I think this is not taught at the Harvard Business School. These are things that you learn through life." Dean: "Again, that word EQ, emotional intelligence, wasn't discussed when we graduated from college, but I think it's the foundation of what good salespeople have versus those who are too salesy. The emotional intelligence is listening, showing empathy, and realizing that the buyer on the other side of the telephone or conference call or in person, they're in the same boat we are." Andy: "Don't be a know-it-all, which I subscribe to, I think people need to be learn-it-alls, not know-it-alls. Especially for a sales role, you say ‘Don't take all the credit, share the wins'." Dean: "Find out what really matters to you. Values, goals, priorities. I think that's what it's all about." Find out more about Dean and get his book in the links below: LinkedIn: https://www.linkedin.com/in/deankarrel/ LinkedIn Learning: https://www.linkedin.com/learning/instructors/dean-karrel Amazon book link: https://www.amazon.com/Mastering-Basics-Lessons-Achieving-Business-ebook/dp/B07S93KM4T More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Garrett Rafols is the Senior Director for the Center of Excellence at Gympass. Enablement is an ongoing process, from onboarding new salespeople to everboarding existing members to keep them relevant and up-to-date. Andy and Garrett discuss the urgency with which companies deploy new sales teams and the need to balance this with treating salespeople as long-term investments too. When companies have this self-awareness, they have an openness to innovation that reinforces a growth rather than a fixed mindset.     HIGHLIGHTS Sales training today and Garrett's shift to enablement Everboarding for first-year salespeople Teach a growth mindset: Innovation necessitates some failure  Coaching to ensure productivity while also preventing burnout  QUOTES Garrett: "We want them to have more of a growth mindset than a fixed mindset. And when we go through discovery, we want to approach every conversation with genuine curiosity. That's what the most innovative companies do. They're curious. They try things out. They approach things not just with curiosity but also humility knowing that they won't have the answers." Garrett: "At the base level, just being self-aware as a company is the very first step to understanding whether or not it becomes more of an investment in sales enablement, maybe in-sales training, maybe in-sales leadership so that managers have more of a handle on how to be there for their people in ways that go beyond just being a boss but being a leader."   Find out more about Garrett in the link below: ● LinkedIn: https://www.linkedin.com/in/garrettrafols/    More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com   Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com   Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Taylor is the CEO and co-founder of Blueboard, the world's first experiential rewards, and recognition company.   We've sent over 100,000 people on adventures and outings (skydiving, chasing the northern lights in Iceland, feeding giraffes at the zoo, Michelin star meals, etc.) for clients including Shake Shack, Mercedes Benz, and AT&T.   We believe that the best way to celebrate your employees is to support them in spending quality time *outside* of the office. Our clients use Blueboard to celebrate anniversaries, above-and-beyond performance, and other achievements at work. Learn more at www.blueboard.com.   Social Media Links: https://www.linkedin.com/in/ttmsmith/

Cynthia Barnes is the Founder and CEO of the National Association of Women Sales Professionals (NAWSP), as well as the author of 2 books. She is a woman-in-sales influencer who helps women who sell B2B services reach the top 1%. Cynthia advocates change, and change needs to happen if the industry wants to have more high-achieving women thrive in sales. Cynthia shares how change must start from the top and how the very culture of sales must adapt to truly welcome diversity. She unveils the shocking levels of sexism and racism in the workplace still happening today and the need to call it out. Otherwise, the status quo will persist and companies will miss out on the massive contributions people from other walks of life and cultures can bring to the table. HIGHLIGHTS Integrating more women in sales starts with sales leadership  Change sales culture to be outcome-based and welcoming of diversity Confronting sexism and racism in the workplace Tweaks, not drastic change, go a long way in integrating diverse people QUOTES Sales leaders must examine their culture if they want to hire high-achieving women Cynthia: "If you're looking for a trucker, you go to trucker.com. If you're looking for diverse female sales candidates, then let's have a conversation. So number 1, you have to go where they are. Number 2, before you even do that, you've got to think about your culture. If you're having beer drop Fridays and cornhole competitions and ping-pong and local events at happy hour, you have to look and see. ‘Does the majority of my female sales staff enjoy doing those things?'" Fear is the driver of workplace status quos among managers Cynthia: "I would love for sales managers to say, here is your goal. How you get there, as long as it's legal, moral, and ethical, I don't care how you get there. But most managers don't trust enough to let that happen. It is the fear thing." Combat isolationism in the workplace with onboarding tweaks Cynthia: "Onboard in pairs or groups of 3 so you start to form their little ERG, if you will, so that they don't go through the onboarding process alone. But the moment you have an onboarding class, let's say it's 10, and you have one black and you have one woman, and they're the only one, yes you've hit your diversity metrics, but how are they feeling about being welcomed into the company where no one looks like them?" Find out more about Cynthia in the links below: LinkedIn: https://www.linkedin.com/in/cynthiabarnes/ Website: https://nawsp.org/ Amazon author page: https://www.amazon.com/Cynthia-Barnes/e/B08JJBHYZ9%3F More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Alli Rizacos is the founder of Alli Rizacos Coaching. She is the Impostor Syndrome Coach. On today' episode we get into imposter syndrome and who it is most likely to affect. Then we explore the 5 different types, archetypes if you will, of impostor syndrome. You may recognize yourself as we explore what each of these are. For example, the perfectionist who's afraid that they aren't measuring up to expectations. Even when they are. And then we dig into how Alli works with people to help them overcome this challenge. More on Andy: Connect on LinkedIn Pre-Order Andy's book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Christina Brady is the Chief Strategy Officer at Sales Assembly. On today's episode we start by discussing the biggest challenges companies face in scaling revenue. We then shift gears and dive into the topic of certifications. More specifically, this idea gets revived every few years, should there be standardized certifications for salespeople? Like licensing exams that exist for CPAs and for lawyers. Finally, we talk sales cycles. Data suggests that the average deal cycle in B2B tech is transitioning from 60 days to 75-80. Christina and I dig into this and explore what these longer and more involved sales cycles mean for sellers and sales leaders. More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Leahanne Hobson is the founder and CEO of Alinea Partners, a consulting firm that helps large IT companies assess and transform the buying experiences of their customers. On today's episode, Leahanne shares research on why 80% of CEOs believe they deliver superior customer experiences, but only 8% of their customers agree. We talk about why there's such a gap in the perceptions of the buyers vs the selling organization. Then we dig into why sales leaders seem to be so out of touch with the reality of how their buyers experience them. More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Ralph Barsi is the Vice President of Global Inside Sales at tray.io. Is there a reason to keep using quotas if so few sellers actually manage to meet or exceed them? And should you even raise quotas if this is the case? Ralph talks about the possible cases, both positive and negative when managers are given bonuses depending on the performance of their team. He also shares his insights on the connection between onboarding and these issues with quota attainment for individual sellers.  HIGHLIGHT QUOTES The notion of a thinking box and decision box - Ralph: "Thinking stops. You've stepped over the threshold, you're now in the decision box and I just know that translates to so many things in life where I know I'm guilty of overthinking, overengineering, and overcomplicating decisions rather than just stepping figuratively in my decision box and executing." Is it advantageous to know about bonuses as a sales manager - Ralph: "One of my number one concerns is the micro-managing of the individual contributors. Because I'm responsible now for every single head versus cohort so now I'm going to be skip-leveling all the time, which is very healthy in many respects. But, there's a lot of leaders out there who'll press on and get in your way and it's not always healthy." Connect with Ralph in the links below: LinkedIn: https://www.linkedin.com/in/ralphbarsi/ Website: https://www.ralphbarsi.com/ Give their band a listen: https://www.ralphbarsi.com/segue/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Bridget Gleason, previously Chief Sales Officer at Silk, is now an Advisor for the company and is also the Chief Revenue Officer at Util. In this episode, Andy turns the hosting duties to Bridget to discuss his book, Sell Without Selling Out. They talk about being intentional in the steps that you take as a seller, knowing when to do something different, understanding the value that you can bring to your buyers, and other insights and key points in the book. HIGHLIGHT QUOTES You need to have the courage to try and do something different - Bridget: "We want salespeople who are accountable. I've always thought 'I don't want to be accountable to your way if I don't think it's right.' If you're telling me to do a certain way and I'm accountable for the results, that's a hard no." Shaping generosity to help buyers achieve what's important to them - Andy: "It's also about helping them develop this vision of what success means for them. If you can play a role because you've built this trust-based relationship and play a role in helping shape this vision, you're influencing the choices they make." Find out more about Bridget in the links below: LinkedIn: https://www.linkedin.com/in/bridgetlgleason/ Website: https://www.principalpost.com/in-brief/bridget-gleason More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Anthony is the President and Chief Sales Officer of SOLUTIONS Staffing, an International Speaker, Sales Leader, and Author of Elite Sales Strategies. He talks about assessing the value that sellers can bring to their buyers and expands on the concept of being "one up". Anthony also shares his insights on why sellers should be in more positions of leadership, communicating problems effectively in sales conversations, and holding on to learnings from one prospect or client to be better prepared for the next. HIGHLIGHT QUOTES Anthony on the need for outside perspective: "When you start thinking about this group thing where everybody believes the same thing and they've all got the same information, you're ignorant about most things. You have very little domain authority in just about anything and you have very little experience in everything that is known." People have been quitting their jobs every month since the pandemic - Anthony: "You start looking at numbers like that and then you have 'the young people are great but they don't know how to do anything yet.' Do we need people who still know how to do things? Try to get the baby boomers to come back" Find out more about Anthony in the links below: LinkedIn: https://www.linkedin.com/in/iannarino/ Blog: https://www.thesalesblog.com/ Send a copy of your receipt for the Elite Sales Strategies Book to anthony@b2bsalestraining.com and get a bonus workbook! More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Bill Sanders is the CEO of Mobus Inc. and the author of Creative Conflict: A Practical Guide for Business Negotiators. He talks about negotiating as more of a creative process compared to how we normally perceive it. Bill shares his perspective on the fact that negotiation is simply something most people don't enjoy. It's tense and conflict is almost always present. He also talks about the negotiating continuum and how sellers can go about each step in the process. HIGHLIGHT QUOTES Striking a balance between competition and cooperation - Bill: "Competition is always going to be there. Whether it's just between the two of us or from outside forces that are forcing us to compete in some way. Our take on negotiating is fairly simple. You do have to be able to defend your interest in a competitive negotiation." Sometimes it can get so tense you'll have to leave the room - Bill: "A lot of being a good negotiator is being able to live with the tension and conflict. Not to be combative about it, but be pleasant about it, keep the tension and keep the conflict there and keep the discussion going until better ideas can surface." Find out more about Bill in the links below: LinkedIn: https://www.linkedin.com/in/wrsanders/ Website: https://www.mobusinc.com/ The Creative Conflict Book More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Matt Dixon and Ted McKenna are Co-Founders of DCM Insights and also Co-Authors of The Jolt Effect: How High Performers Overcome Customer Indecision. Even when a customer thinks your solution is great, they could still worry about messing up the purchase. Matt and Ted share their insights on the 3 things customers are afraid of messing up that lead to a no-decision. They also discuss the status quo being an influential factor in the whole process. The duo then share advice on limiting the overindulgence of customer information requests. HIGHLIGHT QUOTES "No decision" is the decision to stick with the status quo - Matt: "Challengers are actually very good at showing the customer the pain of same is actually worse than the pain of change. They're very good at breaking the hold that the status quo has on the customer and we know that hold is very powerful." Indecision is a very human problem and it isn't a new thing - Ted: "I think the question is how have we dealt with it. It existed in the mind of buyers but sellers more often than not would misinterpret that as always a status quo problem where we have one hammer and every problem is a nail that I'm just looking to keep going back to." Connect with Matt and Ted in the links below: Matt: https://www.linkedin.com/in/matthewxdixon/ Ted: https://www.linkedin.com/in/ted-mckenna/ Website: https://www.jolteffect.com/ The Jolt Effect Book  More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

AJ Bruno is the Co-Founder and CEO of QuotaPath. Incentive compensation is a hot topic but the fact remains that comp plans have barely changed in a hundred years. There needs to be a discussion on other ways to fairly measure the value of a seller's contribution to the outcome of a sale. AJ shares his perspective on the circumstances when paying commission makes sense, as well as when it doesn't. Quota has become a lazy thing when it is arbitrary without factoring in a seller's aspirations, when sales leaders are not trained to handle it correctly, and when technology is not used to better serve customers. HIGHLIGHT QUOTES Create a comp plan based on value contribution - AJ: "If you're just putting together a comp plan because, well, that's just what sales teams do, then you're probably not looking at it correctly. However, if you're looking at the role and what that person does and their valuable contribution, and you're doing a little bit of experimenting and testing all the way, what you will find, because there's lots of studies on this that sales folks that put down their goals, that write down their goals, will have a more productive outcome. The challenge is you can't replace those goal settings with just a comp plan." Provide clarity on the goals of the quota - AJ: "I do believe the goal of the quota and the target is really to create that aligned methodology, that A to Z selling, so that you know that productive person that you had, you know if they go through these checklist items, and this is how they sell, this is what their output will be at the end of any given period." Connect with AJ through the link below: LinkedIn: https://www.linkedin.com/in/ajbruno3/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Nigel Green is the Founder of Business of Primary Care, CRO of Affirm Health, and the host of the Revenue Harvest Podcast. Companies that want to grow from 10 to 50 million in annual revenue need to effectively hire salespeople. The team that got you to $10 million might look different to make it to 30 or even 50 million. Nigel discusses the biggest obstacles in hiring sellers and the biggest mistakes leaders make during the hiring process. He also shares his 6 steps for selecting the right candidates, which measure culture fit just as much as competency, and gives actionable tips to ask out-of-the-box questions that reveal the character traits that you are looking for. HIGHLIGHT QUOTES Hiring based on fit is essential to build a top-performing sales team - Nigel: "I break it down into 3 Cs. So you've got competency, which is the stuff that they've used to done. Are they technically sound? Can they orchestrate a demo? Can they use technology? Do they understand the tech stack? Can they ask the right questions? All that's competency. And you have to be competent at that." "But here's the catch and here's where a lot of leaders get wrong. They spend too much time on that and not enough of, do we have common ground? Do we have shared passions? Do they care about what this business does for our customers? Are they bought into how our company is uniquely positioned to solve a problem?" Hesitations about a candidate during a reference call is a red flag - Nigel: "If there is any pause, it's a no. Even if it's a yes, if there's any pause, in my mind, I'm trying to walk myself out of a no. If it's a very quick, hey, Nigel, absolutely, I'd hire this person right now." "If it's huh, well, yeah... I'm talking myself out of a no. What I've learned is that if it really is a yes, there's no hesitation in that reference whatsoever. They say absolutely, real talk, I will hire that person." Connect with Nigel and get the Hiring Salespeople Course in the links below: LinkedIn: https://www.linkedin.com/in/revenueharvest/ Website: https://www.nigelgreen.co/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Jennifer Allen is the Chief Evangelist at Challenger™. She discusses the psychology of no-decision and why buyers who choose the status quo are actually making a decision, just not the one you want. Jennifer also gives an introduction to the Challenger Sale and the 5 sales mindsets they discovered, as well as gives tips on what sellers can do to ensure a buyer actually makes a buying decision. Jennifer also talks about The Challenger Loop to get quick feedback from the customer about what went right and wrong in the deal. HIGHLIGHT QUOTES A better product does NOT convince a buyer to make a decision- Jennifer: "[Better] is my least favorite word in sales now because I think it's the number one word that led to a lot of my status quo, no decision deals because what I failed to realize is people don't always want better. Like, good, in most cases, especially in markets like this, is damn good enough." Show the buyer the cost of action - Jennifer: "One of the most eye-opening experiences is my job as a seller is not to show why it's better. My job is to show the cost of an action. What is the cost of the status quo before I ever start going off about what I have to offer and what that looks like." ROI is not compelling enough to move away from the status quo - Jennifer: "I would talk about here's the ROI of changing; it's 15 times ROI. Guess who else is saying that? Every other vendor competing for that dollar. It means almost nothing. And I'm not saying there's not a time and place for ROI, but compelling a business to exit the status quo is incredibly difficult. And just like the doctor's example, they need to feel that the risk of staying the same is actually far greater than the risk of change." Find out more about Jennifer in the links below: LinkedIn: https://www.linkedin.com/in/jenniferallen1121/ Website: https://www.challengerinc.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Brit Bartolini is a Senior Enterprise Account Executive at Blueboard. She shares her initial reluctance to enter sales due to negative stereotypes, and her subsequent surprise that sales are actually a transfer of enthusiasm through storytelling. She also digs into how it is to sell to sales and HR leaders and how recognition and incentives keep sellers motivated and fresh. Brit talks about using the 5 love languages in her selling and how stories about experiences create a bond in a primarily online sales culture.  HIGHLIGHT QUOTES Give sellers experiences to recognize their hard work - Brit: "I'm going to take away that justifiability factor. Go do something nice for yourself because you pushed harder, you went above and beyond, and then come back and tell us that story because that story, as we know in sales, has a ripple effect. It makes people care, it makes people feel connected. It motivates others." Cash is not the incentive to a winning sales culture - Brit: "When we're thinking about sales culture, especially as we turn our attention to a remote world, how are we building that connection? Cash isn't going to do that. If I sit in my room and feel isolated all day long making cold calls, and then my boss is like here's a $50 gift card for hitting your cold calling goals this quarter, yay? But I don't even know half of my team."   Find out more about Brit and Blueboard in the links below: LinkedIn: https://www.linkedin.com/in/brit-bartolini/ Website: https://www.blueboard.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Lee Salz is a sales management strategist and author of several books including Sell Different! and Sales Differentiation which helps sellers win more deals at the prices they want. Lee discusses why this is important especially when the differences between your product and the competitor's product are very slim. Lee explains that how you sell is equally important as what you sell, if not more so. He shares how to sell to decision influencers, as well as the reasons why top sellers put their buyer's needs before their own. Lee also digs into the buying experience and how to ask horizontal and vertical questions during discovery. HIGHLIGHT QUOTES Create a matrix of outcomes to guide discovery meetings - Lee: "You reverse engineer the meeting and you start by asking yourself this question, 'It was a great meeting if I accomplished what?' Identify the outcomes that would make for a great discovery meeting. And if you think of it in terms of a matrix, the left-hand column, here are the desired outcomes." "The subsequent columns are, what am I going to ask? What am I going to say? What am I gonna do before, during, and after the meeting to achieve each one of those desired outcomes? So what questions am I gonna ask? Only the ones that correlate with the outcomes on my list." Horizontal and vertical questions for discovery - Lee: "Horizontal questions parallel the scanning process. They're scan questions, they're superficial questions to acquire some data points. But that's what the dentist is doing when he is going tooth by tooth, he's scanning. But then when the hook sticks, that's when the analysis happens and we don't do that enough. And that's what I refer to as vertical questions. Getting a complete picture, a 360-degree picture of that particular data point. A lot of times I see salespeople ask questions for one reason. You know what that is, Andy? To have something to write down." Skills practice may seem like a drag but it is necessary - Lee: "Love me on payday. Love me when you make President's Club just like mom and dad made you eat your vegetables. That's what sales management needs to do with their salespeople and make sure skill practice is happening religiously." Find out more about Lee and get his books in the links below: LinkedIn: https://www.linkedin.com/in/leesalz/ Website: http://selldifferentbook.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Daniella Bellaire is the CRO at Diversio. There has been much progress in diversity, equity, and inclusion (DEI), but the real work is just about to get started. Storytelling is a powerful tool for sharing this message and Daniella shares how they use storytelling for Diversio's go-to-market. Daniella digs into the challenges of making DEI a priority in companies, as well as its tendency to shake up the very culture of organizations. Andy and Daniella also talk about how DEI is actually good for business and how encouraging diversity creates better retention and job satisfaction overall. HIGHLIGHT QUOTES DEI is inevitable as a new generation starts taking over - Daniella: "You think about what's happening in the workforce... as boomers retire, who's coming in to fill these jobs? Who's coming in as top talent in the organization? Who is now going to be coming into these leadership roles over the next 5, 6, or 10 years? That's a generation that cares about equity and inclusion and diversity in the workplace." Diverse teams produce better overall results - Daniella: "Teams that are more diverse, much higher likelihood to understand the target market and the demographics of who they're selling to. There's so many ways you can slice this. Companies that are more diverse are paying more fairly or are retaining higher levels of talent than ever before. Increased job satisfaction and increased performance overall."   Find out more about Daniella in the links below: LinkedIn: https://www.linkedin.com/in/daniellabellaire/ Website: https://diversio.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

George Bronten is the Founder and CEO of Membrain. In markets where your solution looks very similar to the competition's, how you sell is the big differentiator. George digs into the elements of how most sellers sell and the role of sales technology in making the how of selling better and not just faster. He also discusses the key metrics that sales teams should be paying more attention to, but in all likelihood, are not. The very words sellers use also matter and George defines some terms which are commonly used in sales, such as buyer's journey but are often confusing in their interpretation. HIGHLIGHT QUOTES Learn to use language strategically to build trust - George: "How will we stand out in this competitive market? When we talk to clients, I mean even down to which words we use because if you sound like every other seller and you're just self-centered and that comes through, you won't build that trust that you need to gain their business in the end. It's like the trust equation. You divide it by the level of self-interest that you convey." Measure metrics around sales effectiveness and outcomes - George: "They should be measuring the increased win rate for the client, not the adoption rate, and how many times they log onto the product. So there's a big mismatch there. I think in many companies, including ours, if we're selling win rates and sales effectiveness, why aren't we measuring increased win rates and deal sizes? Why are we looking at adoption rates? I mean, that's not really what the customer's interested in." Find out more about George in the links below: LinkedIn: https://www.linkedin.com/in/georgebronten/ Website: https://www.membrain.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Mark Stiving is the Founder and Chief Pricing Educator at Impact Pricing LLC, as well as the host of the podcast Impact Pricing and author of the book Selling Value. Today, Mark talks about what value is and how it relates to both buyers and sellers. He digs into how sellers must be keen in determining if a buyer is in a will I or which one buying decision. He defines the different types of values such as inherent value, relative value, and economic value, and says that understanding each is important to sell better from your buyer's perspective. Mark also shares the 4 value-based characteristics that buyers and sellers should look for and the concept that buyers trade off price for value. HIGHLIGHT QUOTES Defining inherent and economic value for a business - Mark: "Inherent value is what's the value of solving the problem? If you're gonna go buy something, I don't care what it is, as a consumer, as a business, if you're gonna go buy something, the reason that you're buying it is that you believe it has more value than the price you have to pay for it."  "If we go back to economic value, as a company, I'm only gonna buy something for a hundred thousand if it makes me at least a hundred thousand more in profit, preferably about a million more in profit, but it better be at least a hundred thousand or I'm not gonna spend that." Relative value shows what you can do that your competitor cannot - Mark: "What is the value of my product relative to my competitor's product? What are the things I do differently? What are the problems that I can solve that they can't solve? What's the dollar, the economic value of the problems I can solve that they can't solve?" The difference between WILL I and WHICH ONE decision - Mark: "Typically, when a buyer buys something, we make two different purchase decisions. The first decision we make is, will I buy something in this category? Am I gonna buy a new car? Yes. No. Well, if the answer's no, great. I'm not shopping. As soon as I say yes, then I switch to, well, which one am I gonna go buy?"  "And now I'm shopping BMW, Porsche, Lexus, you know, whatever the brands are that I might consider and the styles inside there. So I'm now making a which one decision. When people are making a which one decision, they're very price sensitive. When people are making the will I decision, price isn't driving that decision. Something else is." Find out more about Mark in the links below: LinkedIn: https://www.linkedin.com/in/stiving/ Website: https://impactpricing.com/ Email: mark@impactpricing.com Podcast: https://podcasts.apple.com/us/podcast/impact-pricing/id1449435549 More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Jeff Bajorek is an advisor and coach to B2B sales leaders, author of Rethink the Way You Sell, and host of the podcast of the same name. Sales leaders tend to forget that managing sellers are pretty much the same as how sellers engage with their customers. Sellers are a sales leader's product. With this perspective shift, sales leaders create accountability for how their sellers are working and, by extension, how much they're hitting quota. An environment of accountability, knowing that the people up the ladder have your best interests at heart, is actually a part of enablement. But accountability goes both ways and Jeff gives his insights on maintaining quality control and leadership training that appears to be lacking in today's environment. HIGHLIGHT QUOTES Managers can't lead when they don't know what's happening at the front - Jeff: "The worst managers I've ever worked for were only behind their computer, just doing what the numbers were telling them, and there was a lack of intuition there. There was a lack of your finger on the pulse of what was really going on. There was a disconnection between the management level and what was going on on the front lines. How do you manage someone in a situation you're unfamiliar with?"    Accountability is a partnership between the seller and the manager - Jeff: "Accountability is a partnership. Micromanagement? Not a partnership. Micromanagement is a nightmare. But accountability is a partnership. Andy, if I'm reporting to you, if you're my leader, we're going to sit down at the beginning of the year, the beginning of the quarter, maybe the beginning of the month, and we're going to talk about expectations. We're going to talk about what you need me to bring in in terms of revenue and I'm going to look you in the eye and I'm going to say, yup, I've got that, or I might have to tell you that I don't think that's coming." Find out more about Jeff in the links below: LinkedIn: https://www.linkedin.com/in/jeffbajorek/ Website: https://www.jeffbajorek.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Josh Kamrath is the CEO of Bongo, a skills validation and sales enablement tool that helps sellers put their knowledge into action. Josh digs into how their asynchronous format allows their users to demonstrate their skills and competencies in an authentic way by leveraging AI feedback and coaching. Josh shares some of their more common use cases, such as helping salespeople overcome objections, as well as providing real-time feedback to both the salesperson and their manager. There is a trend today where sellers receive a ton of training but not enough practice—and Bongo helps to bridge this gap. HIGHLIGHT QUOTES Explicit Monitoring Theory states that people are overly self-conscious with a "Big Brother" type of setup - Josh: "When you're being monitored on a high-stakes, high-consequence conversation, there's no reason to put more stress into that equation. I'd rather and our users would rather practice and prepare for that stressful high-stakes conversation, and that's really where Bongo's focused." Encourage sellers to become better in a judge-free, practice environment - Josh: "That's been our philosophy is encouraging practice, creating mechanisms or workflows to have automated feedback take place so it's like we were saying, it's not judgy. It's encouraging of that behavior." Practice sellers on the things that make a difference in sales - Andy: "Like Bongo, if companies want to use it correctly it helps people practice on the things that actually do make a difference because product knowledge doesn't make a difference because it's out there. What makes a difference is, say, building credibility and trust or asking the right questions." Find out more about Josh in the links below: LinkedIn: https://www.linkedin.com/in/joshkamrath/ Website: https://bongolearn.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Oscar Trimboli is the author of Deep Listening and he teaches that listening is the requirement to understand a prospect's needs and gives value to their words and beliefs. He digs into the differences between hearing and listening and shares research that shows that up to 55% of a seller's day is spent listening. A good seller will listen for what is not being said and ask questions that lead the prospect to say what they really need. Oscar also discusses hearing versus listening and the 5 levels of listening, as well as the power of pausing in a conversation to allow the prospect or buyer to fill in the gaps. HIGHLIGHT QUOTES Ask questions about what's not being said - Oscar: "People who listen okay in a selling situation are listening to get the sale and beat the competition, but great sellers and great listeners are listening for the business case and listening for the customer's problem. I think there's a listening that's a little bit more systematic in sellers that are orientated around the business case that the customer has to sell internally." "And they do a really good job of listening, yes, there'll be some objections around functional fit or the pricing or the terms and conditions or implementation time schedules or whatever they may be, but I think really good sellers ask questions like who's involved in the approval process, what do they care about, how long does this take?" Make recommendations because there is value in your network - Oscar: "Sometimes sellers don't realize their real value is the network of connections they can make to help whoever's in front of you solve some bigger problems that you can't with what you sell. So that way, you build trust and you're trusted in a way that somebody just selling a product won't ever be." Practice making thoughtful pauses in a conversation - Oscar: "A lot of people ask me how do I increase my credibility with executives that are completely mismatched, they might be 3 or 4 decades down in their career path. Just pause. You're not getting paid for the speed of the answer, and they're not getting paid for the speed of the answer, you're being paid for the quality of the conversation. And the quality of the conversation will improve if you pause because, I guarantee you, they're not used to it and they will fill the gap for you." Find out more about Oscar and learn where your listening barriers are below: LinkedIn: https://www.linkedin.com/in/oscartrimboli/ Website: https://listeningquiz.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Pouyan Salehi is the CEO and Co-founder of Scratchpad. Sales is a complex job, and it is made even more complex when salespeople are part of a larger organization. The fast pace and the need to constantly be finding and managing new and existing customers make it difficult to execute well. Over time, things tend to become more complex, rather than simpler. This is due to the introduction of new technology, different types of buyers, and various processes. The question is whether or not this complexity is necessary, or if it could be streamlined to make the selling process easier. Andy and Pouyan agree that just because something can be done with new technology, doesn't mean it should be — and that this often falls on the back of the sellers. They believe that time is not the only factor that is impacted by complexity, but that the emotional hit it takes on salespeople is also significant. HIGHLIGHT QUOTES A complex tech stack drains much more energy than many might think - Pouyan: "You look at a sales organization and you think, okay, I have X number of salespeople, they have this amount of time and they can sell. Well, guess what, they're also human."  "And so, yes, they may have that time, but one of the things that I struggle with in the job that I do is the context shifting. When you have to shift contexts quite a few times, it drains your energy and so the 8 hours or 10 hours you may normally have may actually look very different when you have to switch context a bunch of times." The trend today is reducing the cost and complexity of the tech stack - Pouyan: "I think right now, we're probably in the stage of tool reduction. When you're in the growth at all costs stage and let's say that comes down from the very, very top, from the board, from the investors saying, hey, you have all of this capital, deploy the capital so that it can turn into growth, and that drum is constantly being beat on, well, the execution turns into, okay, well, let's spend. And so, the threshold to buy something, to implement something, goes down generally. Find out more about Pouyan in the links below: LinkedIn: https://www.linkedin.com/in/pouyansalehi/ Website: https://scratchpad.com/ Email: pouyan.salehi@scratchpad.com More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Casey Graham is the CEO of Gravy and the Co-Founder of Command AF. There are real nontraditional benefits to building a strong LinkedIn culture in your organization. Casey shares how personal brands give sellers headstarts for success, and that helping these individuals do so circles back with mutual benefits down the road. Casey digs into how he created Gravy's LinkedIn culture by fostering freedom of expression and using metrics that demonstrate the impact of a LinkedIn personal brand. One of Casey's greatest lessons for others is that creating a personal brand is something that you get to keep forever regardless of educational attainment.  HIGHLIGHT QUOTES Breaking down the posts that work and don't work guides sellers - Casey: "We broke it down to where there's 13 different types of post that I post and we branded them different things to say, hey, this post is the Twitter post. This post is what we call the vulnerable proverb. This post is called this, and so we would break it down and create a system that would say this is this type of post and this is the structure of the post and this is the question that you ask of this kind of post or this is why you do it." Create a culture in your organization that people don't want to leave - Casey: "People say, well, you're helping all these people, and what happens if they all get recruited away? And I go, well then that means we didn't create a good enough culture for them to stay. So my job is to create a culture where they want to stay even though they're getting recruited away and if they do, then it's a good opportunity for them. There's a win-win for everybody." A rich LinkedIn network beats a flashy resume - Casey: "It's not about where you went to school or any of that. The number one way to get any opportunity in your life is who you know. So the best who platform currently is LinkedIn. And so that's why, while the window is open, which I think is a very short window on LinkedIn, we're going to help as many people as possible build this personal brands." Find out more about Casey in the link below: LinkedIn: https://www.linkedin.com/in/caseygraham1/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Kevin Yip is the President and Co-Founder of Blueboard and he dives into how companies can reimagine how they recognize and incentivize their employees that go beyond the typical cash rewards. Research shows that sellers are actually motivated by recognition and visibility rather than pure cash alone. Kevin explains how his experience with recognition fell flat and how he and his company provide thoughtful, personal, and nonmonetary experiences to change the way these programs are offered to employees. He also talks about the extrinsic and intrinsic motivations of people and how these should be rewarded by companies. HIGHLIGHT QUOTES Extrinsic and intrinsic motivations spell the difference between recognition and incentive - Kevin: "Are you tapping into extrinsic or intrinsic motivation, right? So when I pull out an incentive, as a company leader, if you hit this goal or exhibit this behavior, you will get a reward. So that's an external carrot that like hey, this is a desired and valuable behavior or outcome for the company, and I want everyone working towards this. So that's very much extrinsic motivation."  "Recognition, a lot of times, is after the fact. Andy, you're doing a great job as an up and coming product manager and you're putting in the hours just because you care about your work and you want to do better. After the fact, you get recognized by your boss as saying, hey, thank you for putting in this hard work, and here is a reward. That's more intrinsic motivation." Find out more about Kevin in the links below: LinkedIn: https://www.linkedin.com/in/kevinyip/ Website: https://www.blueboard.com/ Email: kevin@blueboard.com More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Craig Lemasters is the CEO of GXG and the author of the book Unstuck: How to Unlock and Activate the Wisdom of Others. A great majority of things that leaders get stuck on are usually things that somebody else has already figured out. Craig brings together experts, called operators, for Rapid Cycle Learning whose purpose is to share and gain wisdom by multiplying knowledge and experience.  Leaders know this, it's where to get this learning that is the question. Andy and Craig discuss the 5 steps to get unstuck, which include humility, destination, smart people asking for what they need, and thinking outside the building, not the box. This is a structure for wisdom-based learning that provides new ways of looking at things from mentors. HIGHLIGHT QUOTES Moving slightly away from the business model can get you stuck - Craig: "We always thought that moving outside of the core meant I make water bottles, now I'm gonna make chairs, as an extreme example. And that'd be pretty extreme and you'd probably get stuck. But what I found is you don't have to move that far from the core. And what happens to that wisdom formula? The knowledge and experience? It doesn't go down incrementally, unfortunately. It's exponential. And this is the trap that I fell in." Sellers learn the most about selling from mentors - Andy: "How did you learn how to sell? And invariably it comes back to a mentor. Not company-paid training, none of these things. It's like there was this one or two individuals throughout my career, and also is true for me as well, that had outsized impacts in terms of exposing me to a way of looking at things that I wouldn't have thought of before." The power of wisdom-based learning gets your unstuck faster - Craig: "Stuck doesn't mean that we're not trying and we're not working hard. It means we're not getting there fast enough. So this whole thing is built around not a lack of effort or caring. It's a lack of speed. And this is the dramatic impact is it will help people do exactly what you said much faster." Find out more about Craig and get his book in the links below: LinkedIn: https://www.linkedin.com/in/craig-lemasters-72507321/ GXG website: https://gxg.co/ Speaker website: https://craiglemasters.com/ Amazon: https://www.amazon.com/Unstuck-Unlock-Activate-Wisdom-Others/dp/1641800739/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Wesleyne Greer is the founder of Transformed Sales and host of her own show The Transformed Sales Podcast. The sales manager has a 20 times greater impact on the sales team than the salespeople themselves. By investing in the development of sales managers, organizations can see a much higher return on their investment. This is because managers are responsible for implementing sales training and coaching programs and holding salespeople accountable. When sales managers are properly trained, they are able to uplift their teams and help them reach their full potential.  Wesleyne discusses behavior-based skills development which is the idea that addressing the root cause of certain behaviors is what improves a seller's ability to sell. This is what sets a sales leader apart from a sales boss which simply tells you what to do. HIGHLIGHT QUOTES Listen to the reasons why a seller isn't selling and address them - Wesleyne: "I call it behavior-based skills. We have to focus on the behaviors to drive the change. So for instance, let's say you have a KPI that somebody needs to make 50 calls a day, and you notice that they're only making 20 calls a day. So instead of saying, go make more calls, you sit them down and say, so I've noticed you haven't made the number of calls that you need to in a couple of days, help me understand the reason why. And literally being quiet and listening to what they're saying." Humanizing sales is viewing the prospect not as a dollar sign but as a fellow human - Wesleyne: "Being a human being is literally being your natural self that you are when you're outside of work and you think you don't have to put on airs. And really being, having the ability to empathize and listen actively to whoever is sitting in front of you and not always thinking about what's next, or what to do next, or how am I going to close this deal, or what's that next thing? But focusing on the human being who's across the table from you." Find out more about Wesleyne in the link below: LinkedIn: https://www.linkedin.com/in/wesleynegreer/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Jordana Zeldin and Jonathan Mahan are the Co-Founders of The Practice Lab. There is a noticeable gap between what salespeople intellectually understand and what they could actually pull off in the wild. In fact, sellers are overtrained this way, yet are under-practiced in the skills that truly matter. Salespeople should develop their human and selling skills through practice, much like how athletes and musicians perfect their craft. This space allows sellers to screw up, double back, and ask for feedback. Practicing human skills trains sellers to ask insightful questions and handle objections more effectively, ultimately helping the buyer make a decision. HIGHLIGHT QUOTES Salespeople should practice different types of questions like martial artists practice moves - Jonathan: "There's no knowing which move you're gonna call on during any match, but you know that whatever move you need, it's well rehearsed, it is gonna be available to you. So similarly with salespeople, they can practice different types of questions, and... when you get that tickle that says, Ooh, we should ask more about the impacts here, you'll have no difficulty crafting up a question in the moment." The key difference between roleplay and practice - Jordana: "The goal of the role play is to impress your leadership team to show them how good you are, how smooth you are, how worthy you are. However, that is not how athletes and musicians approach their practice. Practice is a completely different pace, rhythm. There are completely different objectives in practice." Restructuring the priority of practice within organizations - Jonathan: "More time and money should be spent on practice than training, just because you can take a one-hour training and it could take you 10 hours to implement it, so there should definitely be... let's say 50% of time and emphasis on practice, 25% is on learning, and then the remaining 25% of time and budget should be spent on kind of the coaching." Find out more about Jordana and Jonathan and join their next cohort in the links below: LinkedIn (Jordana): https://www.linkedin.com/in/jordanazeldin/ LinkedIn (Jonathan): https://www.linkedin.com/in/jtmahan/ Website: https://www.thepracticelab.co/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Karen Clarke is the SVP and Managing Director for the Americas at Anaplan. In the current market, sales leaders face many challenges including a slowdown in the economy, difficulty finding staff, and sales attrition. Leaders must use data that provides insights into shifting buying behaviors.  Karen discusses the main things sales leaders should focus on for profitable growth like ensuring the alignment of sellers to the business objectives, knowing how to balance sales resources across the business, and the increasingly critical role of sales enablement and execution as the market gets tougher. Andy and Karen then dig into key concerns like attrition and capacity issues and how to deploy talent in the most effective way across territories. When planning for the next fiscal year, sales leaders should think carefully about how to segment their territories and target their reps in the most promising markets. HIGHLIGHT QUOTES CROs must get data on where sellers sell best - Karen: "Combining that with data in terms of where your market is and really having a good view of matching the right reps to the right opportunities. And obviously, aligning the quota to the size of those opportunities. So really thinking about what the addressable market is today for those sellers and doing that very intelligently." Sellers that can help buyers achieve real business value are prized - Karen: "Customers don't want sellers that just turn up and respond to what they're asking for. I think they're looking for sellers that bring something, organizations that bring something that share what they're seeing in other organizations, that challenge their thinking, maybe stretch their thinking a little bit in terms of what they could achieve." Find out more about Karen in the link below: LinkedIn: https://www.linkedin.com/in/karen-clarke-9b73007/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast

Chris Hatfield is the Founder and Coach at Sales Psyche. Problems with mental health are one of the biggest threats to the performance of sales teams. Chris digs into the impact of mental health at all levels of sales and talks about how the key to sales brilliance is mental resilience. Chris also discusses how companies can create a sales culture that nourishes sellers' mental health, as well as the ability of anxiety as an effective warning device. Finally, Andy and Chris discuss the organizational changes needed for a culture that takes care of sellers' mental health, and the impact of quotas and inauthentic sales processes on human behavior. HIGHLIGHT QUOTES A coaching-first mentality creates a vibrant sales culture - Chris:  "I think a big thing around it is this kind of coaching-first mentality of always looking for a way to be able to empower someone and develop someone in anything that they do within their role, whether that's to help them become a leader eventually, or just to help them become a better, not just salesperson, but a person." Investing in people is good for wellbeing and finances - Chris: "Companies who are investing in employee's wellbeing are now seeing a five to one ROI return, so for every dollar they spend, they're getting $5 back, which is showing that, even if you don't have that moral obligation to do this, there is a financial benefit of doing it as well." Onboarding and training create confidence in sellers - Chris: "I think a big thing of this comes down to how people are onboarded and developed initially as well, and where I've seen this work really well, when you first come in, if all you're doing is teaching your reps about your process, about your product, about what you do, then as soon as they get on the phone, this level of confidence, if you're not necessarily confident in yourself initially, you'll be confident in what you've been told or taught or trained on, so that's what you're going to talk about." Find out more about Chris in the links below: LinkedIn: https://www.linkedin.com/in/chrishatfieldsalespsyche/ Website: https://www.salespsyche.co.uk/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Paul Reilly is the author of the best-selling book Selling Through Tough Times, as well as a renowned speaker, and sales trainer. He dives into the topic of uncertainty and why it actually has a ton of value to salespeople. Difficult times present a unique opportunity for sellers to demonstrate leadership. Paul explains that economic downturns push salespeople to get creative and provide information that reassures the buyer in making the right decision. Paul also discusses how to communicate stability and perceived value. HIGHLIGHT QUOTES Uncertainty creates an opportunity to help lead customers - Paul: "Anytime there is uncertainty, your customers, your decision-makers, they're looking for guidance. They're looking for ways to eliminate risk. They're looking for individuals who possess the knowledge, the expertise to help guide them through uncertainty. So it could be uncertainty about the economic state of... what's going on right now. It could be just uncertainty in a specific industry. People are looking to absorb information to make the best possible decision." Perceived value raises the buyer's expectations - Paul: "Perceived value is also an important aspect of selling because, as buyers make decisions, they're constantly weighing out, okay, is this worth it? All right, I'm looking at this solution. Here's what I sacrifice. Here's what I potentially gain. Is that exchange worth it? And if they believe it's fair and you can add more value or provide a greater overall value than your competition, you have a good chance at winning that deal." Deliver on big promises to become a market leader - Paul: "You got to make big promises. Not unrealistic promises, but big promises. And then you deliver on that. And not only that, but when you influence the buyer's expectations by making big promises you become the benchmark from which every other option is graded." Find out more about Paul and get his book in the links below: LinkedIn: https://www.linkedin.com/in/salescustomerservice/ Website: https://www.toughtimer.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Scott Miller is a Senior Advisor for Thought Leadership at Franklin Covey, host of On Leadership, the world's largest and fastest-growing podcast on leadership, and author of multiple books including Master Mentors and Master Mentors 2. He discusses PHILPAL, an acronym for his 7 professional values, which help him figure out what is most important to him and plan what to do next in career and life.  Scott also expands on what mentorship actually is and he shares key lessons from his book, including why a human-centered approach to work and life produces the greatest results. HIGHLIGHT QUOTES Learning from people's mistakes is more valuable than replicating their successes - Scott: "If I want to have a successful business, I don't go to the billionaire. I go to the gal or the guy that's had two bankruptcies because man, I can learn from and avoid their mistakes more likely than I can replicate the successes of the other person. Now I need both in my life, but I find that just, in life, avoiding the inevitable mistakes is probably 60 to 70% of the journey." Defining PHILPAL and how it helps find true self-awareness in career and life - Scott: "Very few of us have really taken the time, the days, the hours, the weeks to go and say, So what are my values? And I went and did that. Took me several weeks, and I came up with a series of seven of them and I created an acronym, PHILPAL... Purpose, Health, Integrity, Loyalty, Positivity, Abundance, and Learning." Find out more about Scott and get his books in the links below: LinkedIn: https://www.linkedin.com/in/scottjeffreymiller/ Website: https://www.scottjeffreymiller.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Victor Antonio is a Sales Trainer and Motivation Keynote Speaker at Sellinger Group and the host of the Sales Influence Podcast. A lot of factors naturally contribute to the elevating of individual and team sales performance. Victor shares nuggets of wisdom about connecting with clients and prospects. He talks about why there's a misperception on salespeople no longer being needed because of the wealth of information available through technology and the internet. He also shares insight on how to approach self-improvement as a seller. HIGHLIGHTS The misconception that salespeople are no longer as needed because information is readily available Defining and establishing trust How Victor came up with the SMART Framework Is quota an outdated metric? QUOTES There's a misperception that salespeople are no longer needed, says Victor: "I think salespeople are now more valuable than ever because there's so much information out there that buyers are actually confused. And it takes a great salesperson, going back to the domain expert piece, to actually help them clarify their thinking in order to make a decision." Victor on how we train people to slow down: "When you measure the wrong KPIs, you get the wrong results. And also, salespeople are not stupid, they know how to game the system. If you're gonna measure me on the number of calls, well I'll just call anybody. Sometimes we're focusing on the wrong things." Find out more about Victor in the links below: LinkedIn: https://www.linkedin.com/in/victorantonio/ Website: https://victorantonio.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Kristen Taraszewski is the CEO of ElevenPoint2. Kristen talks about the challenges in training technical sellers and how they eventually came up with gamification as a way to personalize an organization's training structure. She also shares about her journey from being a flight control engineer for NASA to sales and how this experience helped her create structured training for sellers. She provides insights on planning and the use of integrated learning to boost development in salespeople. HIGHLIGHTS How Kristen went from NASA to sales The impact of structured training for technical sales Utilizing gamification to customize and build vertical development Identifying and working on buyer's needs instead of only promoting features QUOTES You need a learning map while training salespeople, says Kristen: "You have to have a learning map. So, you need to tell someone on day one, 'This is what you need to know to be successful' or 'This is the generalized area.' It's like taking a trip from California to New York. You'd never just start driving and hope you get there. You'd map it. The same is true for salespeople." Everybody comes with a different knowledge and skill set, says Kristen: "You cannot give the person who just showed and the person who's been around the same training, learning map, and training program. I mean you can but it's wasting all of that time whereas you can kind of customize it and identify specifically 'this guy doesn't know this, this woman doesn't know that' and train them on those things, you can just accelerate the whole process.” Find out more about Kristen in the links below: LinkedIn: https://www.linkedin.com/in/kristen-taraszewski-331a313/ Website: https://elevenpoint2.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Philip Squire is the Co-Founder and CEO of Consalia. Phil shares his take on the perspective that the buyer should drive how a salesperson sells and the key skills that mean the difference between education and training in sales.  He also talks about critical thinking, why it's discouraged in unhealthy environments, and how it should align with your positive values for development. Philip digs into the positive values that buyers look for in buyers, and the negative values they encounter too. HIGHLIGHTS A shared perspective: The buyer should drive how you sell The idea of buyers "hiring" the seller to help the make a decision Addressing vertical development issues The link between predictable behavior and values QUOTES There's a difference between relationships and building connections, says Philip: "You can have great relationships but actually it doesn't help you sell. Customers are looking for different types of relationships and when I talk about relationships and sort of break it down into the four mindsets, it's interesting." Philip on being a great critical reflector: "Arguably, one of the most important traits that anyone needs to learn now is simply the ability to critically reflect and to think. And it's not easy to do because you are influenced often by what you know and your past which gives you a certain bias.” Find out more about Philip in the links below: LinkedIn: https://www.linkedin.com/in/philipsquire/ Website: https://www.consalia.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Eric Stine is the Chief Commercial Officer at SkillSoft. Building a foundation of trust is what our customers need and also what our own sales teams need from the leaders. Eric shares his insights on understanding the buyer's experience and focusing on solving their problems with effective communication. He also shares some of his experiences traveling and how meeting people he otherwise would never have met influenced his outlook as a leader. HIGHLIGHTS The beauty of traveling to unfamiliar places and meeting different people Having reskilling paths for sales teams How to assess your customers' buying experience Solving the right way: Substance, Empathy, and Trust  QUOTES Buyers and sellers are humans alike - Eric: "Humans have this unquenchable desire for new information and so if you show up with something of substance to say, if you are empathetic about solving a problem, and if you've developed a relationship rooted in trust, people are gonna show up to see you. They're gonna get on Zoom even though they really haven't done their hair." You have to care about solving the customer's problem - Eric: "You have to show up knowing something. You have to have a different point of view, not just on what your product or service or solution, or offering does. You have to have a point of view on why it matters, not just why it's different. It's not just about being differentiated, you need to understand why it matters." Find out more about Eric in the link below: LinkedIn: https://www.linkedin.com/in/eric-stine-49540a9/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Derrick Jenkins is the Head of Marketing at Owler. Derrick talks about the uses of Owler when it comes to sales prospecting and why, even with how crucial it is, some salespeople still don't do their research early on. He also talks about the fear of missing out (FOMO) and how it spills over to the sale process and overall buyer's journey. Derrick highlights the buying experience and the many factors that come into play when deciding how to make your sellers more effective. HIGHLIGHTS Why some salespeople still show up unprepared about their products Don't confuse personalization and being personal The effect of urgency in the sales process and buyer's journey Creating a positive buying experience as a seller QUOTES On the importance of doing research beforehand - Derrick: "At the very least, I could guesstimate information about their competitors or ask a colleague for some information. And just before I even started planting seeds about my business or my solution, try to figure out a little bit about what they're all about. And if not, if I didn't know it, start asking questions about it." The sense of FOMO and what it means for sellers - Derrick: "I think the only reason why we have so much news out there is to keep you informed. So, you're staying ahead, you're staying on top of [the] trend and that is a form of not missing out. So I don't think it's ever going to go away as a trend to attract people. No one wants to be the last to know something.” Find out more about Derrick in the links below: LinkedIn: https://www.linkedin.com/in/derrick-jenkins-70114a2/ Website: https://corp.owler.com/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Robert Koehler is the Director of Customer Success Effectiveness at Compass. Robert gives his insights on building sales effectiveness teams and helping them function both as individuals and as a group. He shares about his time managing marathon runners and how this eventually helped him see the importance of accountability within sales effectiveness and the many people involved in each process. He also talks about understanding the buyer framework more extensively. HIGHLIGHTS Setting up and understanding the roles of sales effectiveness teams Connecting accountability groups with sales teams The buyer persona framework relating to what you want the customer success manager and account executive to know Knowing what the buyer needs from the seller to help them make a decision QUOTES The role of sales effectiveness teams - Robert: "What I care about is results and helping sellers be more effective in helping buyers. And that's what it's about at the end of the day. That has an implication that we have to get sharper on what we measure, what we communicate, and we're focused on performance rather than just knowledge." On building human connections first and foremost - Robert: "Part of that trust is just being comfortable talking to them human to human, understanding their business, and an area that doesn't get much attention is understanding the economics of their business when they may not.” Asking the right questions to identify what you're missing - Robert: "There's another question that I love that more experienced CROs and VPs of Sales ask internally which relates to the concept of opportunity cost that you raised and that is, 'why are we going to lose this deal?' Because I find that's the best anecdote or vaccination for happy ears." Find out more about Robert in the links below: LinkedIn: https://www.linkedin.com/in/rkoehler/ Email: robertkoehler066@gmail.com More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Justin Roff-Marsh is the founder of Ballistix and the author of The Machine: A Radical Approach to the Design of Sales Function. The myth that sales generates revenue is debunked as salespeople don't directly influence the 3 most common reasons that businesses lose accounts: poor operational performance, pricing, and product.  Justin then discusses why sellers should shift their focus from conversion rates to opportunity flow and then dives into why he believes conversion is antagonistic to deal flow. Most sales teams conversion rates are already impossibly high—and the constraint they face in increasing sales is that their opportunity flow is dangerously low.  HIGHLIGHTS Sales does NOT generate revenue, operations does Rename the CRO to Chief New Revenue Officer Incentive Pay: Its impact on productivity and team performance The dangers of defining a "sales opportunity" too narrowly A compelling proposition makes strangers prepared to talk to sellers QUOTES Debunking the myth that sales generates revenues - Justin: "If you look at why businesses lose accounts, in most businesses, the 3 most common reasons in descending order of frequency are poor operational performance. The company breaks its promises, number 1. Number 2 is pricing. Too expensive."  "Number 3 is product. Insufficient range or competitors have a product that's technically performing better... which of those 3 are salespeople responsible for? Or which of them do they directly influence? None. Operations is responsible for all 3 of those."   Selling is a team sport so compensation should reflect that - Justin: “When we strip away all responsibilities from salespeople apart from selling conversations, it becomes a team sport. We have a promotions team that's generating ops. We have an engineering team that's working with salespeople on solution design and budgets and proposals and so on."  "And it no longer makes sense to say ‘Well, we're going to compensate members of this team on a piece-rate based upon the assumption that we want them all to work as fast as possible.' We don't. We're trying to maximize throughput for the team as a whole." Find out more about Justin and get his book in the links below: LinkedIn: https://www.linkedin.com/in/justinroffmarsh/ Website: https://salesprocessengineering.net/ Company website: https://ballistix.com/ Amazon link: https://www.amazon.com/Machine-Radical-Approach-Design-Function/dp/1626342245 More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Ryan Gottfredson is an Associate Professor of Business and Leadership at  California State University-Fullerton and the author of The Elevated Leader. Ryan defines vertical development as the process of elevating your personal operating system in cognitively and emotionally sophisticated ways.  He discusses the 3 Mind Levels and how each operates, and the awareness needed to question paradigms and grow from Mind 1.0 to Mind 3.0. He differentiates between horizontal development and vertical development which is aimed at elevating a leader's ability to make meaning of the world.  HIGHLIGHTS Vertical altitude: The level of cognitive and emotional sophistication  Horizontal development and shifting internal operating systems  3 Mind Levels: Good Soldier, Progress Maker, and Value Creator  Develop your Mind Level by questioning your paradigm QUOTES Elevate your cognitive altitude to operate better - Ryan: "When we aren't very cognitively and emotionally sophisticated, it inhibits our ability to be effective in whatever we're trying to do. So if we can awaken to where we are at, identify what it looks like to operate at a higher level, then we could start the process of moving the needle." A heat experience is the key to vertical development - Ryan: "In order for vertical development to occur, one needs to go through a heat experience. A heat experience is something where ultimately we are in a position to question our paradigms.”  “Now, we could wait for a crisis to occur and then question our paradigms. But we're not necessarily in control of when crises occur or not. But we could create a heat experience for ourselves just by opening the doors to allowing ourselves to look inward and question the paradigms that we're holding on to." Find out more about Ryan and get his books in the links below: LinkedIn: https://www.linkedin.com/in/ryangottfredson/ Website: https://ryangottfredson.com/ Amazon link: https://www.amazon.com/Elevated-Leader-Leadership-Vertical-Development/dp/1631958917 More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Samantha McKenna is the Founder of #samsales Consulting. She recalls the lessons from her time as a lifeguard at Disney there that helped her achieve incredible success in sales. Then, Samantha discusses the moment she decided to start her own company and its growth into a 14-strong all-woman team. She digs into educating sellers on how to communicate better and become self-sufficient to achieve consistent levels of success. Samantha also gives actionable tips on how to improve your LinkedIn profile and the many unseen benefits this has for your career. HIGHLIGHTS Breaking sales records and taking the leap into entrepreneurship Hiring veterans and military spouses Teaching how to communicate across generations Invest in people and provide mentorship Top tips to improve your LinkedIn profile QUOTES Enablement starts with the basics of communication - Sam: "When we think about enablement and we think about what we're focused on. One of the things that I see a lot of organizations focus on is how to sell our product. And I'm like ‘That's great. Fantastic. What are you doing to teach them how to sell?'" Figure out what you have to do to be successful by yourself - Samantha: "The reaction was we're LinkedIn, we don't have to do that. The reaction was, we're Salesforce, we don't have to do that. Outreach, we don't have to do that. The truth is, if you want to be consistently successful, nobody else is going to be in charge of your destiny than you." Create a strong network that can vouch for you - Samantha: "Make sure to build your network. People want to work with people they can backchannel and get vouching from. They want to know that you run in the same circles." Find out more about Sam in the links below: LinkedIn: https://www.linkedin.com/in/samsalesli/ Website: www.samsalesconsulting.com More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast