Delve

Why do some organizations continue to flourish despite the harm they cause to their workers, consumers, and surrounding communities? Is there a single person or group within an organization who should be blamed for misconduct, or is misconduct a foundational structure within some institutions? On this episode of the Delve podcast, Sarah Gordon, Desautels Professor of Organizational Behaviour, and host Saku Mantere discuss why organizational misconduct is so prevalent in society. Through a closer look at the Chicago Police Department, Professor Gordon explores possible ideologies and structures that enable misconduct in trusted institutions.-LINKSProfessor Gordon's study on the Chicago Police Department-Delve is the thought-leadership platform for the Desautels Faculty of Management of McGill University. This episode of the podcast was produced by Robyn Fadden, mixed by Eric Dicaire, and hosted by Saku Mantere. Original music is by Saku Mantere. Hosted on Acast. See acast.com/privacy for more information.

What does a military officer, a performer acting as Santa Claus, and a tech employee in Silicon Valley have in common? They all work in fields where their bodies are intentionally governed by organizational systems intent on shaping them into an idealized image of a worker. Indeed, every single body engaged in work is encouraged to undergo body work in order to be employable in their chosen industries and maintain their roles. However, body work affects different bodies disproportionately. How does organizational body work impact equity, diversity, and inclusion in the workplace? And how can we improve systems of body work in organizations to create better working conditions? On the Delve podcast, Professor Rohini Jalan from Desautels Faculty of Management explains the concept of organizational body work as “purposeful efforts to shape bodies, embedded in organizations”. She further explains that workplaces and “its managers, its employees, its organizations have systems that exert efforts intentionally to shape bodies in some form or fashion”. In some industries, body work is explicitly expected and performed, such as the military, sports, and sex work industries. However, in other industries, such as academic institutions, STEM fields, and the creative industry, body work is implicitly carried out on a daily basis. This episode of the Delve podcast is produced by Delve and Robyn Fadden. Original music by Saku Mantere.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Could accounting hold the key to successfully implementing climate change initiatives, achieving equality and diversity in the workplace, and contributing towards a more sustainable future? Current research shows that accounting and global regulatory accounting practices are essential for organizations to reach sustainability goals that have a more measurable impact. An accounting perspective can also shift how organizations approach sustainability toward a holistic standpoint instead of piecemeal solutions or departmental silos. On this episode of the Delve podcast, Professor Brian Wenzel from the Desautels Faculty of Management follows up on another Delve podcast episode about the current and future role of accounting in sustainability initiatives. Delve's first conversation with Professor Wenzel focused on how accounting and accounting standards are essential for organizations in reaching their sustainability goals. This episode further examines the future of accounting in sustainability initiatives, covering the topics, insights, and outcomes of the McGill Accounting Research Conference, co-sponsored by the McGill Sustainable Growth Initiative (SGI) at McGill on June 7 and 8, 2023. **This episode of the Delve podcast is produced by Delve and Robyn Fadden. Original music by Saku Mantere.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What can older generations learn from Millennials and Gen Z about leadership, strategy, and dealing with crisis? And how can these younger generations unlock their professional potential by engaging in meaningful work and taking larger roles in organizational strategy and change? On the Delve podcast, Desautels Professor Karl Moore and Lightspeed and Age of Union Founder Dax Dasilva discuss communication beyond traditional hierarchies, the value of reverse mentorship and receiving feedback, and what real equality, diversity, and inclusion can look like in an organization. In Moore's new book, Generation Why: How Boomers Can Lead and Learn from Millennials and Gen Z, he posits a philosophy that has played out in real life: that people over 45, with a university degree, were taught a modern worldview in their education, while people under 35 with a university degree were taught a postmodern worldview. In his investigation, he challenges traditional views of who has truth and knowledge and why.Hear Moore and Dasilva share their thoughts on these worldviews, their experiences, and how to engage, manage, and learn from people across the generational spectrum. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What if just doing your job causes you to lose your job? New technologies have constantly replaced old technologies for hundreds of years, but new digital technologies, namely artificial intelligence and other data-driven technologies, are doing more than replacing old tech—they're replacing the people who create those technologies in the first place.On the Delve podcast, Alain Pinsonneault, Desautels Professor of Information Systems and IMASCO Chair in Information Technology, and fellow Desautels Professor of Information Systems Emmanuelle Vaast examine how digital technology enables and threatens occupational identity—and how data scientists cope with the associated tensions.“Information technology is affecting several dimensions of work: it's creating new jobs, it's eliminating jobs, it's profoundly changing existing jobs,” says Pinsonneault. “Many occupations are very affected by digital technologies today,” explains Vaast. “What we can see for data scientists is going to be seen for many other occupations: these dynamics of identities; the need to constantly redefine what we do; how different are we from other occupations; are we making ourselves obsolete? It's not a question of if it's going to happen, but when it's going to happen, and how it will happen.”Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What does accounting have to do with sustainability? Essentially, everything. In general, accounting isn't the first thing that comes to mind when most people think about sustainability, whether that means climate targets or diversity on boards. But just as research and regulations around sustainability have expanded in recent years, so has sustainability accounting, focusing on activities of an organization that have a direct impact on its environmental, social, and governance aspects.On the Delve podcast, Desautels accounting professor Brian Wenzel discusses the role of accounting and accounting research in facilitating how organizations reach their sustainability goals. For one, sustainability approaches and new global standards could be integrated into accounting practices to encompass all aspects of an organization's performance, from the big picture to the bottom line.“Accounting perhaps has been part of the problem with sustainability because accounting has led to short-termism inside organizations,” says Wenzel. “Next quarter's profits are much more tangible than something that will happen five or 10 years down the road. Even if making a sacrifice now will lead to a greater good in a decade, that's harder to quantify because it's so far in the future. Accounting maybe has been part of the problem but could also solve it.”This episode of the podcast is a collaboration between Delve, the McGill Sustainable Growth Initiative and its Director and Desautels Professor Javad Nasiry. The Sustainable Growth Initiative is also co-sponsoring the conference.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Craft business, such as microbreweries and ethical chocolate companies, has seen a rise in the past several years, with many claiming to put values over excessive profit. Meanwhile, larger, economically driven businesses, such as Silicon Valley Bank, have imploded in the wake of questionable decision making. Are craft businesses somehow more ethical or moral than others? Or is business ethics an oxymoron? The answer really depends on values. In this episode of the Delve podcast, On this episode, Jo-Ellen Pozner, a professor at the Leavey School of Business at Santa Clara University, joins Desautels Professor and Delve Editor-in-Chief Saku Mantere in an inspired conversation that asks how ethics affects the ways that businesses fundamentally function, from everyday operations to how leadership and boards make strategic decisions.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Why is being overqualified for a sought-after job at a desirable workplace seen as a drawback? Despite having prestigious educations and impressive work credentials, these candidates get turned down by hiring managers, often before they even get an interview. Desautels Professor Roman Galperin ran experimental studies to figure out what hiring managers really thought about these exceptionally qualified job candidates. They found that the signals that candidates give about their capability for a job are linked to hiring managers' perceptions of commitment—namely, the concern that overqualified applicants are a flight risk. On the Delve podcast, Galperin discusses why that is, what people can do about it when navigating the labour market, and why prospective employers should think again about these overqualified, highly knowledgeable job seekers—especially in a time when AI technologies are increasingly applied in the workplace.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Logically everyone knows that software doesn't have feelings, but AI chatbots that express emotion—as well as other advanced artificial intelligence tools like Google AI's chatbot and ChatGPT—have a sentient quality that places them somewhere between machine and human. Conventional customer service wisdom shows that when human employees express positive emotion, customers give higher evaluations of the service. But when emotionally expressive chatbots enter the equation, people's reactions change depending on their expectations. Research by Desautels Faculty of Management professor Elizabeth Han investigates the effects of AI-powered chatbots that express positive emotion in customer service interactions. In theory, making software appear more human and emotionally upbeat sounds like a great idea, but in practice, as Han's research shows, most people aren't quite ready to make a cognitive leap across the uncanny valley.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What does the business firm of the future look like? In a special episode of the Delve podcast investigating digital platform economies, blurred firm-market boundaries, and shifting bureaucracies, Desautels professor and Delve Editor-in-Chief Saku Mantere speaks with Nobel Prize in Economics winner and Paul A. Samuelson Professor of Economics Emeritus at MIT Bengt Holmström. Their conversation investigates how companies are changing today: What social structures, financial factors, and digital technologies are at play in how contemporary businesses are changing the traditional nature of the firm? And are hierarchical bureaucracies and conventional leadership soon to become a thing of the past?For research-based insights, listen to the Delve podcast interview and read the Q&A article with Bengt Holmström and Saku Mantere in Delve's Spring 2023 digital magazine: Reworking Bureaucracy.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

How useful, overhyped, or even detrimental are digital technologies in a crisis? Zoom came in to save the day when work went remote during the COVID-19 pandemic, online shopping and food delivery became even more normalized, even doctors' appointments went online. What can be learned from experiences of crisis-driven technology use, both on an individual and organizational scale? For many, these digital technologies and even more specialized innovations provided a kind of utopian hope for large-scale societal change. In reality, the acceleration of digital innovation across sectors and the world has disrupted business as usual and exposed systemic challenges and inequalities. This is what Cambridge professor Michael Barrett points out on the Delve podcast as he discusses his latest research examining the possibilities and limits of digital innovation.“Any crisis will disrupt work practices in ways that challenge routines that have a need for new ways of operating,” explains Barrett. “We have seen how at scale, digital platforms allow us to engage in activities, whether it's telemedicine, whether it's learning opportunities or sales meetings through Zoom, many things that we knew were possible, but didn't scale anywhere near that. But we must also always look at the tension and the critical issues that might produce new risks, in that these platforms are becoming increasingly indispensable and overdependence on them raises concerns.”For research-based insights on diversity, equity, and inclusion in job recruitment, listen to the Delve podcast interview and read the article with Michael Barrett on Delve.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

In the past few years of the Covid pandemic, many people have left or lost their jobs and sought out new ones. Who has succeeded and who hasn't depends not only on merit and ability, but on who you know—word-of-mouth is one of the most common ways that people learn about and are encouraged to apply for jobs. And who you know typically reflects your gender, race, and other influential differences that in policy terms are markers of diversity. Examining the role gender plays in job recruitment and hiring can lead to a more diverse workforce that benefits both organizations and society.On the Delve podcast, Desautels Faculty of Management Professor Brian Rubineau discusses new research that shows how gender is a factor in word-of-mouth recruiting, as well as in who actually applies for the job in the first place and who reapplies after they've been rejected. Some of his findings surprised him.For research-based insights on diversity, equity, and inclusion in job recruitment, listen to the Delve podcast interview and read the article with professor Rubineau on Delve.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

How would definitions of business growth and success change if entrepreneurship ventures decided that instead of scaling up, they would “scale deep”? On the Delve podcast, Desautels Faculty of Management professor Anna Kim and her co-author Johns Hopkins Carey Business School Professor Suntae Kim discuss their eight-year study of two entrepreneurship-nurturing organizations in Detroit, revealing important differences in resourcing modes and venture growth. What they observed in that city is happening in many other places, whether small towns or big cities, rural or urban, where the issue of revitalization is top of mind. “With the scaling deep approach, the more locally embedded approach, because you keep working with local partners, utilizing local resources, and making connections in those local contexts, your services and products become very, very meaningful locally,” explains Anna Kim. “But it doesn't actually mean a lot outside of Detroit or outside of a certain neighborhood. So it actually anchors them even more deeply in the local context.”Read more on Delve.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

When does deviance from the norm propel a career or stop it in its tracks? The enforcement of certain norms and legalities around intellectual property isn't always up to the law—it's up to the community. Desautels professor Amandine Ody-Brassier discovered that within the electronic dance music (EDM) community, norms around unlawful activities such as illegal remixes are loose and often garner support, even career-launching acclaim. Her research asks how norms—appropriate, though not necessarily legal, behaviors shared by community members—affect careers and other economic outcomes in creative occupations.Read more on Delve.Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What regulations are at play when financial institutions, hedge funds, mutual fund managers, and others invest in stocks and businesses in another country—and who do those regulations ultimately benefit? Despite protecting both foreign investors and countries' domestic markets, regulatory constraints still present certain barriers to foreign investment, especially in times of market stress, inflation, and increased interest rates. Desautels Professor Francesca Carrieri examines the dynamics of global market integration before and after the 2008 financial crisis, asking what level of risk will foreign investors take today in the name of diversification of their portfolios? "What we can do is strengthen the financial system overall, but also make sure that, under certain conditions, institutional investors have the liquidity necessary to strengthen their underlying positions,” says Carrieri.Read more on Delve and read the transcript. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Bank loans are the typical first step for most small and medium-sized businesses, but another form of business lending has emerged: FinTech companies that use algorithms to determine whether a business is worth the risk. Desautels Professor Paul Beaumont's research has found that firms served by FinTech platforms have fewer tangible assets than bank borrowers—yet relative to similar firms that take out bank loans or were denied FinTech credit, FinTech borrowers experience a long-term 20% increase in bank credit after receiving their FinTech loan. “We have been lending the same way to small and medium-sized enterprises now for decades,” says Beaumont. “FinTechs constitute an innovation in the way we lend to firms. This is exciting because it means that finally we have invented a new business model to provide funds to small and medium-sized businesses… What we observed is that, in a sense, FinTechs fill the void left by banks when banks lend less often to small and medium-sized businesses.”Read more on Delve and read the transcript. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What if using a ride-hailing app like Uber or Lyft could help decrease a city's carbon emissions? Combined with public transit use and municipal policy changes, that's beginning to happen. However, the bigger, less understood question is what motivates people to choose their cars over the bus, or Uber over walking to work. New data-driven research from Desautels Professor Animesh Animesh shows the environmental impact of ride-hailing and how comprehensive urban planning policies could make the skies a lot clearer.“Our suggestion to city policymakers is that you should look at the distribution of riders, drivers, and walkers in your community,” says Animesh. “Accordingly, you will be able to figure out the impact of Uber on the traffic and environment in general.”Read more on Delve and read the transcript. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What does the word “entrepreneurship” immediately bring to mind? Risk and reward, innovation and hard work, funding and financial growth, filling gaps in the market? In truth, that answer looks different around the world, in both formal and informal economies, depending on how the local, state, and national economies function and on how the culture views business ownership. On the Delve podcast, Desautels Faculty of Management Professor Robert Nason discusses informal economies and the institutions that shape them, pointing out what has been missed in how Western economic thought defines entrepreneurial growth, and what can be learned from the less rigid, arguably more inclusive nature of informal economies.Read more on Delve and read the transcript. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

How has management thinking changed in the past 50 years and where might management be headed today? In his research and writing, management scholar Henry Mintzberg covers not only the past 50 years but looks toward the future of managing organizations, developing managers, and rebalancing society, from business to politics to higher education.In a big-picture Delve podcast on crucial management, leadership, and organizational issues, Desautels Professor and preeminent management scholar Henry Mintzberg talks with Desautels Professor and Delve Editor-in-Chief Saku Mantere. Their conversation launches the fourth season of the Delve podcast, dedicated to thought leadership and critical thinking in management research at the McGill Desautels Faculty of Management.Mintzberg changed the management landscape with his concepts of strategies being something that people did together in organizations, that strategies could emerge from collective learning rather than be prescribed as formal models, explains Mantere, whose own work focuses on strategic organizations and change.“Strategies are learned: you try things, you do different things, you hit something, you discover something you didn't expect,” says Mintzberg. In recent years, Mintzberg has expanded his research to explore broader, timely, and pressing societal questions that tackle climate change, education, political divides, and social inequities. As Mantere explains in his introduction to the podcast, Mintzberg's research showed that strategy emerges not only within organizations but between organizations of very different kinds—NGOs, firms, policy organizations, governments—all these have to come together if we think about these grand challenges of society.Read more on Delve and read the transcript. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow DelveMcGill on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

While tax policies are complicated and often seem unfair, new global solutions can both simplify how corporations pay their taxes and make payment more equitable for countries owed their share of tax revenue. In episode 10 of the second season of The New Normal podcast series, Desautels Professor Preetika Joshi joins journalist Dave Kaufman to discuss tax avoidance and income shifting by corporations, including whether country-by-country reporting is an effective tax avoidance deterrent and how new technologies like blockchain and AI will make tax avoidance more difficult in the future. “Country-by-country reporting requires large multinational corporations to file a form, disclosing global allocation of activities and profits in all jurisdictions a corporation calls home,” explains Joshi. For example, Apple would file this form in the United States, RBC would file in Canada, but the U.S. and Canada would take that form and would share it with the tax administrations of every country where these companies have operations. For companies like Apple, that's almost every country.”“It's a pretty significant problem,” she continues. “The estimate can run into hundreds of billions of dollars globally, and this has been growing over the years.” In 2018, the international monetary fund estimated this to be around 500 to 600 billion, more than many countries' GDPs put together. Read more on Delve and read the transcript. Delve's The "New Normal" podcast series is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. The “New Normal” is produced by Delve and Dave Kaufman, with audio engineering by David Rawalia. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Original music by Saku Mantere.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow.You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Could Artificial Intelligence tools decide who gets hired or fired, who gets a raise, or who's ready to be a mentor? Some already are, to varying levels of success. Hundreds of AI-based tools already exist for use in Human Resources tasks, including hiring, training, and employee engagement, but it's often difficult to discern their use value, let alone how to use them effectively and ethically, an arguable essential in HR. Desautels Professor Matissa Hollister, lead author of the World Economic Forum's Human-Centred Artificial Intelligence for Human Resources: A Toolkit for Human Resources Professionals, discusses how organizations can navigate and overcome the responsibilities and challenges they face when implementing AI in Human Resources. “AI is a cutting-edge tool that encodes the status quo,” says Hollister. “The hope is that the toolkit will make organizations think more about why they're using AI in the first place. It's important to still allow the human to make the final decision, but also provide them with guidelines about how they should be using the system and how they need to also document their decision.”Read more on Delve and read the transcript. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Artificial Intelligence innovation thrives in an environment where business arenas, fundamental research, and thought leadership overlap. As seen in recent cross-sector AI initiatives in Montreal, determining the capacities of AI and related data analytics applications is essential to understanding how they will play out in the wider world, whether analyzing healthcare data or implementing predictive analytics in retail. On the Delve podcast, Desautels Professor Maxime Cohen demystifies how retailers can use data analytics to predict demand, make operational decisions, and boost revenue.“It's impossible for a human brain to process so much information and to find all the hidden patterns and correlations between different types of features in order to make accurate predictions,” says Cohen. “That's why in the specific case of a demand prediction in retail, machine learning algorithms are very useful and have been successfully applied to get very high prediction demands.”Read more on Delve and read the transcript. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What do Cirque du Soleil, American Airlines, and Canadian Tire have in common? They've all shifted their perspective on the value of Information Technology. On the Delve podcast, Desautels Faculty of Management Professor Alain Pinsonneault discusses how the overall mindset towards Information Technology's value is changing, especially in times of broader turbulence like the COVID pandemic. His research shows that IT now affects all aspects of organizations and all types of organizations, including the most human-centred and creativity-minded ones. Used strategically, IT increases efficiency and creates slack resources that can be allocated for creativity and innovation.Read more on Delve and read the transcript. Delve is the official thought leadership platform of McGill University's Desautels Faculty of Management. Delve's Managing Editor, Robyn Fadden, is the host for this episode. You can find out more about Delve at delve.mcgill.ca. Subscribe to the Delve McGill podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Fast fashion is a rapidly expanding subsection of an already environmentally problematic industry. What does a truly sustainable fashion industry model look like—and will customers buy it? In episode 9 of the second season of The "New Normal" podcast series, Professor Javad Nasiry from the Desautels Faculty of Management joins journalist Dave Kaufman to discuss the environmental impact of the fast fashion industry and what can be done to lessen its carbon footprint. Nasiry examines certain initiatives already underway and whether they have made a measurable difference, delving into the question of what an alternative to today's fast fashion would look like and if it could make the industry more sustainable.“My philosophical take on sustainability is something like this,” Nasiry explains. “At the moment, our approach is to say that we have a profitability framework, so we are profit maximizers as a corporation, and sustainability comes as a constraint shackle of what we can do; it becomes a nuisance. Hopefully if we can change this into a framework of sustainability within which we are trying to maximize the profit, then we will have a much more sustainable business model.”Read more on Delve and read the transcript. Delve's The "New Normal" podcast series is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. The “New Normal” is produced by Delve and Dave Kaufman, with audio engineering by David Rawalia. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Original music by Saku Mantere.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow.You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What can be done when healthcare leaders say that they simply can't work anymore? On The "New Normal" podcast series, Dr. Martin A. Koyle, Former Chief of the Division of Urology at The Hospital for Sick Children, Professor Emeritus in the Department of Surgery and the Institute of Health Policy, Management and Evaluation at the University of Toronto, and a graduate of Desautels' International Masters in Health Leadership, joins journalist Dave Kaufman to examine how the Canadian healthcare system today is limiting the success of medical practitioners. How does this complex system contribute to the extreme mental duress that medical practitioners face—duress that the COVID-19 pandemic has made more acute? Dr. Koyle also discusses what is being done to break the stigma around burnout, encourage healthcare leadership by physicians, and give those in the medical system the best opportunity to do no harm.Delve's The "New Normal" podcast series is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. The “New Normal” is produced by Delve and Dave Kaufman, with audio engineering by David Rawalia. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Original music by Saku Mantere.Read more on Delve and read the transcript. Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow.You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

The complex issue of authenticity at work isn't only about people within an organization—it's connected to the organization's own integrity, including policies on equity, diversity, and inclusion. The value of authenticity for employees, customers and clients, and management is linked to a diversity of people and innovative ideas suited to today's world. Desautels Professor Patricia Hewlin discusses degrees of authenticity at work and whether organizations reflect that, how supplier diversity makes an impact on organizations' goals for equity, diversity and inclusion, and what businesses and other organizations can learn from non-Western nations' relational approach to authenticity.Read more on Delve and read the transcript. You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

How have some healthcare organizations maintained their stability and the trust of staff and patients through the COVID-19 pandemic, while others still struggle to adapt? In episode 7 of The "New Normal" podcast series, Dr. Lynn Mikula, the Vice President, Chief of Staff, and Chief Medical Executive of the Peterborough Regional Health Centre and a graduate of Desautels' International Masters for Health Leadership joins journalist Dave Kaufman to examine how management in her health care organization responded to COVID-19, look back at the lessons learned and carried forward from the first wave of the pandemic, and discuss the importance of embracing flexible social structures and psychological safety in the face of wide-scale change.Today, Mikula is able to pinpoint one of her health care centre's biggest takeaways: “If you can create a space for those teams, if you can arm them with the resources to be effective, and if you can make sure that people come to those teams knowing that they will have trust and psychological safety and that they're empowered to make some decisions, there's a lot that you can do. How do you keep that going now alongside the hierarchy? How do you make space for that in the hierarchy? It's the main lesson that we're still trying to implement in the hospital.”Delve's The "New Normal" podcast series is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. The “New Normal” is produced by Delve and Dave Kaufman, with audio engineering by David Rawalia. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Original music by Saku Mantere.Read more on Delve and read the transcript. Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow.You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Risk is a fact of life in business—it's also an ever-present reality in times of war. Though international supply chain issues and inventory stockouts have dominated headlines during the COVID-19 pandemic, the wars and armed conflicts that embroil 60% of the developing world, and now Ukraine and Russia, are a constant threat to commodity production, the flow of international supply chains, and the economic lifeblood of these nations. New research by Desautels Professor Juan Camilo Serpa looks at how businesses can shield their supply chains in the face of war-related risk and how good international supply chain management keeps the door to peace open.Read more on Delve and read the transcript. You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Narrative theory is about looking at worlds, from their construction and governance to the real people living within them. This perspective is useful for understanding the complexities of not only literature but the mechanisms of medicine, law, management, and economics. In the process, questions arise around established paradigms—the answers have the potential to bring about concrete disciplinary, practical, and policy-oriented outcomes.On the latest Delve podcast, Desautels Faculty of Management Professor Lindsay Holmgren discusses her research on narrative theory and the International Monetary Fund, illustrating the IMF's role in establishing and covertly disseminating the ideological foundations of a finance-centric, global economic paradigm. Read more on Delve and read the transcript. You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

In episode 6 of the second season of The "New Normal" podcast series, Professor Warut Khern-am-nuai from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss the data behind COVID-19 pandemic buying and how retailers can use an Artificial Intelligence framework to react in real time to unexpected fluctuations in consumer purchasing. Read more on Delve and read the transcript. Delve's The "New Normal" podcast series is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. The “New Normal” is produced by Delve and Dave Kaufman, with audio engineering by David Rawalia. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Original music by Saku Mantere.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow.You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on: LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

What do “ideal workers” look like today? New research explores the history of gender differences in work and points to a more equal—and genuinely ideal—future of work for all. In episode 5 of the second season of The "New Normal" podcast series, PhD Candidate Alyson Gounden Rock from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss gender inequality in the world of work, how the study of work and gender affects opportunities for women, and how the COVID-19 pandemic could lead to a shift in workplace norms, with gender equality finally being achieved.Read more on Delve and read the transcript. Delve's The "New Normal" podcast series is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. The “New Normal” is produced by Delve and Dave Kaufman, with audio engineering by David Rawalia. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Original music by Saku Mantere.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow.You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on:LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

How we shop today certainly isn't the same as it was before March 2020. The COVID-19 pandemic launched a swift if unsteady shift in shopping habits, both online and in-person, and retailers quickly learned that adaptation was essential to survival. Today, a hybrid retail approach is leading the way to increased sales.In episode 4 of the second season of Delve's The "New Normal" podcast series, Professor Mehmet Gumus from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss how the COVID-19 pandemic helped to speed up the shift in how people shop and consume, what the future of brick-and-mortar establishments might look like, and the increasing role of omnichannel shopping in the everyday shopping experience of the consumer.Read more on Delve and read the transcript. Delve's The "New Normal" podcast series is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. The “New Normal” is produced by Delve and Dave Kaufman, with audio engineering by David Rawalia. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Original music by Saku Mantere.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow.You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on:LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Many companies aim to be carbon neutral by 2030 or 2040, but often their goals don't include emissions from supply chains. “Given that supply chain emissions are six to 20 times that of direct emissions, if companies want to seriously consider their carbon footprint and make a meaningful change, the holy grail of sustainable operations is in reducing your scope three, that is, your supply chain,” says McGill Desautels Faculty of Management Professor Sanjith Gopalakrishnan.Reducing the environmental impact of supply chain emissions depends on both public pressure and government regulation. In Delve's The "New Normal" podcast series, Professor Gopalakrishnan joins journalist Dave Kaufman to discuss the impact that supply chain management has on climate change, how to mitigate the environmental impact caused by supply chain greenhouse gas emissions, and whether progress made in the rationalization of greenhouse gases will allow for the Paris Accord targets to be achieved.Read more on Delve and read the transcript. Delve's The "New Normal" podcast series is produced by Delve and Dave Kaufman, with audio engineering by David Rawalia. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Original music by Saku Mantere.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow.You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify, and follow Delve on LinkedIn, Facebook, Twitter, Instagram, and YouTube. Hosted on Acast. See acast.com/privacy for more information.

Social inequalities are responsible for the loss of millions of ideas and inventions over hundreds of years. Recently dubbed the “Lost Einsteins” effect, this loss over time is measurable today in a decline in innovation, slowing economic growth, and repercussions on all sectors, from technology to health care. The gender gap among inventors affects what gets invented – and consequently who benefits from innovation.Desautels Faculty of Management Professor John-Paul Ferguson investigates the question of whether members of specific social groups may be more likely to patent inventions targeted toward their own group's needs and interests. He and his colleagues at Harvard Business School and the Universidad de Navarra in Barcelona share their findings in research paper, "Who do We Invent For? Patents by Women Focus More on Women's Health, but Few Women Get to Invent," published in the journal Science.In this episode of the Delve podcast, we talk with Professor Ferguson about his research and bring in the first-hand experience of two professionals who recently patented inventions in the field of health care. Dr. Lucy Gilbert is a surgeon, McGill professor and the Director of Gynecologic Oncology and Director of the Women's Health Research Unit at McGill University and McGill University Health Centre (MUHC). She is the founder of the DOvEE clinics in Montreal, which stands for Diagnosing Ovarian and Endometrial Cancers Early, and she and her team have developed a new genetic pap-test called DOvEEgene for detecting gynecologic cancers very early before they even cause the symptoms that indicate a serious treat to life.Our other guest, Negin Ashouri, is an engineer, computer scientist and young biomedical entrepreneur who offers another perspective on the issue of women and biomedical invention. She is Chief Executive Officer & Co-Founder of FemTherapeutics, a company that applies artificial intelligence to the field of medicine in her team's recent invention, created to meet an unmet need in gynecological medicine: a 3D-printed pessary device that processes measurements by a doctor to design a pessary with the optimal fit. She recently received the prestigious Mitacs Change Agent Entrepreneur Award for her and her team's work.Read more on Delve and read the transcript. For more insights, listen to the full interview with Professor John-Paul Ferguson, Dr. Lucy Gilbert, and Negin Ashouri on the Delve podcast. You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify. Hosted on Acast. See acast.com/privacy for more information.

Digital technologies today are highly generic and highly specific at the same time – even a mobile phone is also a translator, a map and an entertainment system – complicating the design of organizational strategy. In the latest episode of the Delve podcast, Dean of the Desautels Faculty of Management and James McGill Professor Yolande Chan discusses a “digital ecodynamics” approach to organizational strategy, where technology is at the core of strategy from the start.This strategic lens encourages organizations to examine their own digital ecosystems within a climate of constant change, from the multiple technologies co-existing within an organization to the potential paths toward knowledge and innovation. “If you look at an organization that wants to grow in an environment that is uncertain, a lot of experimentation can be done very inexpensively using digital tools,” says Chan. “See the technology that you already have and strategically use that technology.”Read more on Delve and read the transcript.For more insights, listen to the full interview with Yolande Chan and read the accompanying article on Delve. You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify. Hosted on Acast. See acast.com/privacy for more information.

Small and medium sized enterprises account for as much environmental impact as the entire Canadian transportation industry—yet solving their climate impact requires a unique peer-to-peer approach.In episode 2 of the second season of The "New Normal" Delve podcast series, Professor Dror Etzion from McGill University's Desautels Faculty of Management joins journalist Dave Kaufman to discuss the role of small and medium sized enterprises (SMEs) in the global fight for climate sustainability.“Sustainability is often a source of innovation in good business ideas,” says Etzion. “The question is not whether people are aware and believe that climate sustainability is an issue, but whether they're comfortable in engaging with it wearing the hat of a business owner.”In his conversation with Kaufman, Etzion Illustrates the power of a “peer-to-peer inspiration model of change” for this diverse and competitive community of entrepreneurs. He also outlines the technologies that are helping SMEs thrive and how the McGill-founded PIVOT action research project and online social platform is encouraging SMEs to take climate action today and for the future.Read more on Delve and read the transcript. For more insights, listen to the full interview with Dror Etzion. The "New Normal" is a collaboration between journalist Dave Kaufman and Delve. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. You can subscribe to the Delve podcast on all major podcast platforms, including Apple podcasts and Spotify.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow. Hosted on Acast. See acast.com/privacy for more information.

The word terroir conjures unique European flavours and landscapes, flora and fauna, champagne and Parmigiano-Reggiano. As global trade, brand marketing, and niche competition grew in the past half-century, terroir—and authentic, identity-rich products overall—has also grown in both scope and value.Read more on Delve and read the transcript.Speaking to Delve's Robyn Fadden, McGill University Desautels Faculty of Management Professor Robert David discusses his research on the emerging lucrative realm of Quebec terroir, and how products like Quebec cheese fit within it, showing how terroir has flourished not only for its flavours but as a phenomenon crafted by overlapping social, cultural, and even political factors.Subscribe to the Delve podcast on all major podcast platforms. Hosted on Acast. See acast.com/privacy for more information.

Launching the second season of Delve‘s The “New Normal” podcast series, Professor Jean-Nicolas Reyt from the Desautels Faculty of Management at McGill University joins journalist Dave Kaufman to discuss why businesses should embrace a hybrid work method, why the future of workspaces needs to change from the status quo, and how the COVID-19 pandemic has forced management to change in order to adapt to a new reality—plus the one thing companies can do for remote workers to make sure they've got their backs.“So many CEOs were against remote work,” says Reyt. “A year into the pandemic they were saying, ‘Well, we're going to do hybrid work. We're going to work several days a week from home, several days a week from the office, or whatever mix you find.' That creates new challenges as well, because now you have to figure out how you're going to manage people in this new work environment.""There have been a lot of interesting challenges and a lot of evolution in the way CEOs have been thinking about it," Reyt continues. "But most importantly, it's been a radical shift in the way we consider the relationship between the organization and the employee, and the relationship between the employee and their work.”Read more on Delve and read the transcript. The "New Normal" is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. You can subscribe to the Delve podcast on all major podcast platforms and follow Delve on social media.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow. Audio engineering on The "New Normal" is by David Rawalia. Hosted on Acast. See acast.com/privacy for more information.

In the past decade, a new kind of consumer has arisen, a fusion of myriad tastes and eclectic wants, prone to mixing highbrow with lowbrow, and just a little obsessed with all things unique, crafted and authentic. This consumer has been dubbed the “cultural omnivore.” The rise of the cultural omnivore identity brought with it an increased consumer desire for authenticity in everything from fashion brands to restaurants. How to win the heart and wallet of the cultural omnivore? Look no further than gourmet food trucks, which hit a sought-after balance of DIY spirit, twists on tradition and pop-up intrigue.Read more on Delve and read the transcript.Speaking to Delve's Robyn Fadden, McGill University Desautels Faculty of Management Professor Daphne Demetry discusses the gourmet food truck trend that took off in 2008 and shows no sign of slowing down. An entrepreneurship experience high in creativity, culture, and community and low in risk (and possibly revenue), gourmet food trucks illuminate how authenticity and associated identities are constructed by both business owners and consumers alike. This drive for authenticity sparks broader questions about personal and collective identity creation in urban entrepreneurship and beyond.Subscribe to the Delve podcast on all major podcast platforms. Hosted on Acast. See acast.com/privacy for more information.

In episode 6 of The "New Normal" podcast series, Professor Saku Mantere from The Desautels Faculty of Management at McGill University, and Editor-in-Chief of Delve, discusses how organizations have responded and adapted to the COVID-19 pandemic: whether universities, governments, or businesses, many responded to the crisis by adapting quickly and performing beyond expectations. Why are some organizations at their best when facing a problem, while others flag? Professor Mantere also addresses the effects of Zoom – and the lack of physical classrooms and workspaces – on organizations, innovation processes, and the future of work in an even more rapidly changing world.Read more on Delve and read the transcript.The "New Normal" is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Subscribe to the Delve podcast on all major podcast platforms.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow. Audio engineering on The "New Normal" is by David Rawalia. Hosted on Acast. See acast.com/privacy for more information.

In episode 5 of The "New Normal," Professor Samer Faraj from The Desautels Faculty of Management at McGill University speaks about how the COVID-19 pandemic has created an overreliance on corporate technological behemoths. Faraj breaks down the ever-growing role of digitization on our society and examines who benefits from the UBER-ization of our daily lives: all who take part in the gig economy or only to those who are “on top"?Read more on Delve and read the transcript. The "New Normal" is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Subscribe to the Delve podcast on all major podcast platforms.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow. Audio engineering on The "New Normal" is by David Rawalia. Hosted on Acast. See acast.com/privacy for more information.

In episode 4 of The "New Normal," Professor Patrick Augustin from The Desautels Faculty of Management at McGill University examines the allegations of insider trading levied against former Georgia Senators David Perdue and Kelly Loeffler at the dawn of the first wave of the COVID-19 pandemic. Should politicians be held to a higher ethical standard when lives are at stake? And, if politicians aren't allowed to trade stocks, will they no longer want to go into politics?Read more on Delve and read the transcript. The "New Normal" is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Subscribe to the Delve podcast on all major podcast platforms.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow. Audio engineering on The "New Normal" is by David Rawalia. Hosted on Acast. See acast.com/privacy for more information.

In episode 3 of The "New Normal" hosted by Dave Kaufman, Professor Yu Ma from The Desautels Faculty of Management at McGill University discusses how the COVID-19 pandemic has affected our relationship to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthier choices at the store.Read more on Delve and read the transcript. The "New Normal" is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Follow the Delve podcast on all major podcast platforms.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow. Audio production on the "New Normal" is by David Rawalia. Hosted on Acast. See acast.com/privacy for more information.

In episode 2 of The "New Normal" hosted by Dave Kaufman, Professor Lisa Cohen from The Desautels Faculty of Management at McGill University discusses how the shift to working from home that has been hastened by the Covid-19 pandemic, how the work from home phenomenon has been more disadvantageous to some members of society than others, and ways in which working at home has given us all more time to think about how to make our world a more equitable place.Read more on delve and read the transcript.The "New Normal" is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Follow the Delve podcast on all major podcast platforms.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow. Audio production on the "New Normal" is by David Rawalia. Hosted on Acast. See acast.com/privacy for more information.

In episode 1 of The "New Normal" hosted by Dave Kaufman, Professor Saibal Ray highlights the successes and failures of the COVID-19 vaccine procurement and global distribution, compares Israel's effort to Canada's, and questions if Canada will want to do all that's necessary to be prepared should similar incidents arise in the future.Read more on Delve and read the transcript.The "New Normal" is a collaboration between journalist Dave Kaufman and Delve, the official thought leadership platform of McGill University's Desautels Faculty of Management. Each episode looks in-depth at a different aspect of the new normal that we are all navigating due to the COVID-19 pandemic. Follow the Delve podcast on all major podcast platforms.Dave Kaufman is a Montreal-based journalist and commentator. He has worked for CJAD 800 and TSN 690 Radio in Montreal, CTV News Channel, CTV Montreal, and TalkRadio and SkyNews in the United Kingdom. He has written for the National Post, Montreal Gazette, and Toronto Sun and other publications. Follow him on Twitter at @TheKaufmanShow. Audio production on the "New Normal" is by David Rawalia. Hosted on Acast. See acast.com/privacy for more information.

Before the first case of COVID-19 was ever diagnosed, policy makers, scholars, and practitioners had been exploring how developments in AI, machine learning, and the gig economy were reshaping the labour market.Then the pandemic happened, and it forced us to rethink these debates altogether: our offices have merged with our homes, long-established processes have been erased, and entirely new roles have been created.To help us understand how these changes will impact the future of work, we're joined by Lisa Cohen, an associate professor of organizational behaviour at McGill University who specializes in jobs and the labour market, and Scott McDonald, the President and CEO of Oliver Wyman, an international management consulting firm. For a transcript of this episode, visit mcgill.ca/delve Hosted on Acast. See acast.com/privacy for more information.

For the past year, our hospitals have experienced an unprecedented strain to treat the masses of patients infected with COVID-19 – a challenge that has revealed many important barriers to accessing quality care. So, in the middle of a pandemic, it seems only fitting that we'd explore the advances taking place to modernize health care delivery, many of which are powered by disruptive technologies.To tell us more about what this transformation could look like and how can we ensure that no one is left behind, we're joined by Susan DeVore, CEO of Premier Inc., a leading US-based healthcare improvement company, and Beste Kucukyazici, former McGill professor of Operations Management.For a transcript of this episode, visit mcgill.ca/delve Hosted on Acast. See acast.com/privacy for more information.

Strategy making is becoming increasingly open - and, when it's done well, it brings many important advantages.In this episode, we're joined by Richard Whittington, Professor of Strategic Management at Saïd Business School, Oxford University and Marie Josée Lamothe, McGill Professor of Practice at the Bensadoun School of Retail Management and Academic Director of the McGill Dobson Centre for Entrepreneurship.Drawing from Whittington's research case studies and Lamothe's 25 years of managerial experience, they will explore the importance of coaching, communication, and coordination in the implementation of open strategy.For the transcript of this episode, visit mcgill.ca/delve Hosted on Acast. See acast.com/privacy for more information.

In the throes of a pandemic, we'll hear from someone who is all too familiar with leading through unprecedented crisis. That person is Shaun Donovan, former United States Secretary of Housing and Urban Development, and Director of the Office of Management and Budget under the Obama Administration.In discussion with Professor Sebastien Betermier, Shaun tells the story of how he helped steer the U.S. out of The Great Recession, led rebuilding efforts following Hurricane Sandy, and worked to remedy veteran homelessness -- a story rich in lessons that remain as relevant as ever in the wake of COVID-19.For the transcript of this episode, visit mcgill.ca/delve Hosted on Acast. See acast.com/privacy for more information.

In today's popular culture, much has been made of gig-work companies that are leveraging the power of technology to transform traditional work and reap tremendous profits. On the other hand, far less is known about gig workers - the people who are driving this economy forward.To fill this knowledge gap, McGill University's Matthew Corritore, Assistant Professor of Strategy & Organization and John-Paul Ferguson, Assistant Professor of Organizational Behaviour will survey gig-economy workers in Montreal and Toronto to get a fuller picture of who they are, their social networks, and how they fare on the job.This research is supported by the Social Sciences and Humanities Research Council of Canada through a 2019 Insight Development Grant.Visit https://www.mcgill.ca/delve/ to learn more.Topics Discussed:Gig Work is Nothing New (3:39)Shortfalls of Current Data (4:51)Uncovering Hidden Social Networks (6:47)Promise vs. Peril (8:43)Context is Everything (13:46)Designing the Survey (16:10) Hosted on Acast. See acast.com/privacy for more information.

Population aging is becoming one of the greatest social transformations of our time, but with new challenges come new opportunities to innovate.In this episode, Dr. Mehmood Khan, former Vice Chairman of PepsiCo turned CEO of Life Biosciences joins Laurette Dubé, McGill University Professor of Marketing and Director of the McGill Centre for the Convergence of Health and Economics to explore how the scientific community is partnering with business leaders, policymakers, and educators to stave off multiple diseases of aging through integrated interventions and product innovations. Hosted on Acast. See acast.com/privacy for more information.