Podcast appearances and mentions of Thomas Peters

In today's episode, Shawn O'Malley (@Shawn_OMalley_) breaks down different investors' approaches to finding the best of the best companies to own. It's a strategy known as Quality Investing, and it differs from value investing because quality investors are more focused on finding companies to own forever, as opposed to selling them if they rise above their current intrinsic value. You'll learn how definitions of quality vary, how quality investing is still rooted in value investing, what the patterns and building blocks of high-quality companies are, why pricing power is a great way to identify quality businesses, how Chuck Akre approaches quality investing, what Jim Collins' research on enduringly great companies reveals, and how Chris Mayer finds stocks with 100-to-1 returns—plus so much more! IN THIS EPISODE, YOU'LL LEARN 00:00 - Intro 02:15 - How Quality Investing traces back to Ben Graham 03:10 - What quality investing is generally, and how it differ from other strategies 03:32 - What are the patterns and building blocks of quality businesses 07:51 - Why pricing power is so important to quality stocks 12:37 - How Chuck Akre's three-legged stool approach to quality investing works 22:12 - What Jim Collins' intensive study of enduringly great companies reveals for investors  29:57 - How Chris Mayer finds stocks that generate 100-to-1 returns 32:46 - How to define and determine whether a company has a winning corporate culture  41:55 - Why quality investing is really an art form And much, much more! *Disclaimer: Slight timestamp discrepancies may occur due to podcast platform differences. BOOKS AND RESOURCES Join the exclusive TIP Mastermind Community to engage in meaningful stock investing discussions with Kyle and the other community members. Compounding Quality's Investing Philosophy. Three-Legged Stool Masterclass. Chris Mayer's blog Jim Collins' book, Built to Last. Thomas Peters' book, In Search of Excellence. Michael Porter's book, Competitive Advantage. Lawrence Cunningham's book, Quality Investing. Thomas Phelps' book, 100 to 1 in the Stock Market. Jim Collins' book, Good to Great. Chris Mayer's book, 100 Baggers. Long Equity's book, The Intelligent Quality Investor. Check out the books mentioned in the podcast here. Enjoy ad-free episodes when you subscribe to our Premium Feed. NEW TO THE SHOW? Follow our official social media accounts: X (Twitter) | LinkedIn | Instagram | Facebook | TikTok. Check out our Millennial Investing Starter Packs. Browse through all our episodes (complete with transcripts) here. Try Kyle's favorite tool for picking stock winners and managing our portfolios: TIP Finance. Enjoy exclusive perks from our favorite Apps and Services. Stay up-to-date on financial markets and investing strategies through our daily newsletter, We Study Markets. Learn how to better start, manage, and grow your business with the best business podcasts. SPONSORS Support our free podcast by supporting our sponsors: Range Rover Public Toyota Airbnb Facet Found Fundrise NetSuite Connect with Shawn: Twitter | LinkedIn | Email HELP US OUT! Help us reach new listeners by leaving us a rating and review on Apple Podcasts! It takes less than 30 seconds, and really helps our show grow, which allows us to bring on even better guests for you all! Thank you – we really appreciate it! Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

Fellas break down Georgia election results and continue discussing the great Christmas Tree conspiracy. Thomas Peters, CEO of RumbleUp joins the progrum for an interview.

This week on Serenbe Stories, we're chatting with Thomas Peters, Sernebe's Director of Landscape and Horticulture, all about the creatures that call Serenbe home - from songbirds and butterflies to snakes and other creepy crawlies (Halloween is just around the corner, after all). Thomas joined the Serenbe team in 2017 after receiving his Master's degree in Landscape Architecture from the University of Georgia. In his time here, he has played a central role in implementing natural approaches to landscape management, planting pollinator habitats for a thriving local ecosystem, and ensuring that Serenbe remains a place where people embrace the natural world. In addition to our discussion about Serenbe's wildlife, we also talk about Thomas's lifelong passion for the outdoors and how we can all learn to value nature in its many forms. Show Notes & Further ReadingLandscape Architecture at the University of GeorgiaR. Alfred “Alfie” Vick (University of Georgia)Art Farm EnvironmentChattahoochee Hills is now an official bee city (Art Farm at Serenbe)The Well Placed Weed by Ryan GaineyBirding Georgia by Giff BeatonA Time to Sow (Life at Serenbe Blog)Losing the Lawn (Life at Serenbe Blog)Every Day is Earth Day at Serenbe (Life at Serenbe Blog)

Fellas discuss Biden's latest gaffe and talk about the growing red wave. Nebraska Governor Pete Ricketts joins for an interview. And the progrum welcomes Thomas Peters, CEO of RumbleUp for a conversation.

Thomas Peters is the Founder and CEO of RumbleUp and has been in the peer-to-peer texting space for many cycles. Working with all the Republican committees, RumbleUp is offering a self-service texting program and turn-key solution that can be used to build a relationship with voters and be quickly deployed for rapid response.  Now that social media companies have stricter rules about political ad campaigns, Thomas emphasizes the value of the phone carriers' campaign registration requirements to insure more reliable delivery of messages. We talk about: How COVID stimulated the growth of political campaign interest in P2P texting  Cost-effectiveness of using P2P for voter contact compared to traditional outreach Value of targeted P2P text campaigns for down-ballot races Best uses of enhanced video texting and value of EVT for extending the value of ads created for linear tv Challenge of cleaning up voter contact lists due to redistricting and wrong information Best practices for creating and sending P2P texts in different formats across the life of the campaign  @RumbleUp #P2P #EVT #VoterPersuasion #Fundraising #GOTV RumbleUp.com

Our guest today is Thomas Peters Founder & CEO of RumbleUp, one of the leading peer to peer text messaging platforms on the Right. He's a serial entrepreneur having founded uCampaign and Switchboard as well. In today's conversation we dig into the growth of P2P and how Thomas was a part of that, we learn his tips for scaling political businesses, and what the outlook is for regulation of campaign texting. The Business of Politics Show, hosted by Eric Wilson, is a production of Startup Caucus, an investment fund and incubator for Republican campaign technology.Visit StartupCaucus.com to learn more.

Welcome to Russia! Anton Chekhov's hilarious one-act comedy. A Cossack soldier. A country widow. A debt. "I'll bring her down like a chicken!". Starring Parson's Nose Company members Christina Carlisi, Barry Gordon and Lance Davis. Adapted by Lance Davis. Music by Thomas Peters. Sound engineering by Dave Bennett. 32 minutes. --- Support this podcast: https://anchor.fm/pntradio/support

Thomas Peters started as a slave, liberated himself and fought in the American Revolutionary War, became a community leader in Canada, and would eventually die as one of the founding fathers of Freetown, Sierra Leone. #BlackHistoryMonth Source: https://www.thecanadianencyclopedia.ca/en/article/thomas-peters

Managing practices of today are still deeply rooted in the industrial era. But there is a new way emerging called: regenerative management. Our guest, Kim Korn (in collaboration with our other guest Joe Pine) are on the mission to make this new way become the new standard for managing organizations. Kim shares with us the foundational ideas for regenerative managing practices that aim to help your organization grow rather than just stay focused on self-optimization. LINKSKim's website“Handbook of Self-Determination Research” by Edward Deci and Richard Ryan“Man’s search of meaning” by Victor Frankl“Radical management” by Stephen Denning“In search of excellence” by Thomas Peters and Robert Waterman Jr.“Good to Great” by Jim Collins“Infinite possibility” by Joe Pine and Kim Korn“Freedom Inc” by Brian Carney“The Tyranny of Metrics” by Jerry Z. Muller

Thomas Peters, Ph.D., weed control specialist at North Dakota State University, discusses weed control using high-voltage electricity. John Wallace, Ph.D., assistant professor of weed sciences at Penn State University, is also featured in this episode. Wallace speaks about integrating cover crops for herbicide-resistance management. A recording of the webinar with slides can be found here: https://www.youtube.com/watch?v=JSukGYjHk_4.   This podcast is taken from a series of webinars sponsored by Take Action. Take Action is dedicated to collaborating with agriculture experts to educate growers and advisors on the value and importance of herbicide, fungicide and insect resistance. For more information on pesticide- resistance management practices, visit https://IWillTakeAction.com/.

Recapping key lessons from Thomas Peters and Robert Waterman’s book: In Search of Excellence. Focusing on the important factors that have been time tested to drive companies to greatness. --- Send in a voice message: https://anchor.fm/mdrnac/message

Reviewing the great book by Thomas Peters and Robert Waterman: In Search of Excellence. Lessons from America’s best run companies. Part 2 of 2. --- Send in a voice message: https://anchor.fm/mdrnac/message

FROM THE ARCHIVES…NO PHONE CALLS PLEASE!!! A Just Cause discusses what happens when the wheels of justice trample unbridled over the rights of American citizens.   Our Special Guest for tonight's show is Antoine Day, who was a budding musician when his life changed. On September 1, 1990, Thomas Peters and James Coleman were shot while shooting craps outside a liquor store. The men were taken to a hospital, where Peters died and Coleman was treated and released for a gunshot wound in the back. Day and a codefendant were arrested eight days later after Darrell Gurley, a nephew of Peters and witness to the crime, told police they were the shooters. Both were found guilty sentenced to concurrent prison terms of 60 years for murder and 25 years for attempted murder. A Just Cause is currently campaigning for "FreeTheIRP6," who are wrongly imprisoned in Florence, CO for a crime they didn't commit. Read full story: www.freetheirp6.org.  For more information, about A Just Cause and to Donate to the IRP6 legal defense fund, visit www.a-justcause.com. Follow us on Twitter: @AJCRadio, @A_JustCause, @FreeTheeIRP6,  @FreeeTheIRP6 and Like our Facebook Pages: https://www.facebook.com/AJustCauseCoast2Coast, https://www.facebook.com/AJustCauseCO, and https://www.facebook.com/FreetheIRP6 Thank you for your support!

Reviewing the great book by Thomas Peters and Robert Waterman: In Search of Excellence. Lessons from America’s best run companies. Part 1 of 2. --- Send in a voice message: https://anchor.fm/mdrnac/message

Discussing the incredible book by Thomas Peters and Robert Waterman: In Search of Excellence. Talking about the closing notes on the smart dumb rule, highly recommend everyone picks up a copy of this book, really explains lessons from America's best-run companies from interesting angles. --- Send in a voice message: https://anchor.fm/mdrnac/message

Thomas Peters, Founder and CEO, rumbleup and uCampaign reports on the use of peer-to-peer texting in 2020 campaigns and the additional value of humans texting out relevant information and engaging in 2 way conversations with constituents in the age of the coronavirus pandemic. With new limitations on the ability of volunteers to walk the neighborhood and conduct phone bank sessions, texting to mobile devices is the new handshake and an effective way to alert people about live events and opportunities to learn more about candidates and causes.  @rumble_up rumbleup.com

In today's episode, we talk with UGA professor Alfie Vick about eating plants, taking biophilic principals to all communities, environmental ethics and his deep understanding of the Southern Native American tribes. He talks about how their history, culture, and practices are an example in living a balanced life in-tune with nature. Alfie also talks about the thousands of native plant species in Georgia and designing natural spaces such as the Children's Garden at the State Botanical Gardens in Athens, Georgia and Serenbe's own medicinal garden and he's also working on a future Serenbe neighborhood. Definitions, Documents, & People Mentioned University of Georgia College of Environment & DesignGeorgia Botanical GardenGreen Build TourLEEDECOSChattahoochee HillsChattahoochee NOWChattahoochee RiverShannon KetteringKerry Blind https://www.coopercarry.com/people/kerry-blind/Fulton County Economic Development https://www.developfultoncounty.comRFP (Request For Proposal definition)Ethnobotany definitionCherokee NationWilliam Bartram https://georgiahistory.com/education-outreach/online-exhibits/featured-historical-figures/william-bartram/brief-biography/Thomas Peters https://www.ajc.com/lifestyles/environment/helping-raise-cane-georgia/LZxUPRocKNAwAkgh2RyioM/Trail of Tears https://www.nps.gov/trte/upload/TRTE_ContextMap_20091104.jpgCreek NationChoctawChickasawSeminoleThe Robinson - family that had deed noting Creeks on land?Cherokee Blessing of the LandSoutheastern Cultural ComplexAtlanta BeltLineAuburn University Rural StudioKoons Environmental Design https://www.koonsdesign.comRichard LouvSmithsonian InstituteBob Quinn http://bobquinnorganicfarmer.comUGA Office of Global Engagement https://globalengagement.uga.eduWoodland EraNature-Deficit DisorderU.S. Research Geological Survey

At first glance, we were welcomed into an unassuming room, the walls lined with full wine racks, a table and some chairs awaiting us, but soon we realized this was a unique space. Belching Beaver's Tavern & Grill in Vista is built is what used to be a bank. In renovating the building, they made the wise decision to keep the bank vault, door included. They also used the safe deposit boxes as the conference style table.This is one of the coolest places we've ever recorded a Show! We were joined by Heather Franchini, Production Coordinator, and Thomas Peters, ead Brewer at the Tavern. We have a great discussion about their repeated Alpha King success, SDBW, and all things Belching Beaver.We throw in some of our favorite San Diego Beer week events, beer news, and a ton of laughter as the icing on this cake for your ears. Have a listen and then go kick beer weeks butt!It's the most wonderful time, of the beer! See acast.com/privacy for privacy and opt-out information.

On Episode 99 of The Edge of Innovation, we're talking with Pastor Mark Dever of Capitol Hill Baptist Church in Washington D.C. about whether or not a church is the place for innovation. Subscribe To Our YouTube Channel Here: https://www.youtube.com/channel/UCYBVK2Zko_sZruK_9QgR5FQ Read the Blog Posts Here: https://saviorlabs.com/is-church-the-place-for-innovation/ https://paulparisi.com/2019/09/03/is-church-the-place-for-innovation/ Show Notes: Capitol Hill Baptist Church's Website: https://www.capitolhillbaptist.org About Capitol Hill Baptist Church: https://www.capitolhillbaptist.org/about-us About Mark Dever: https://www.capitolhillbaptist.org/about-us/leadership-staff/member/1267131 Contact Capitol Hill Baptist Church: https://www.capitolhillbaptist.org/contact-us Find Capitol Hill Baptist Church on Twitter: https://twitter.com/chbcdc Find Capitol Hill Baptist Church on FaceBook: https://www.facebook.com/capitolhillbaptist Listen to Mark Dever's Sermons at Capitol Hill Baptist Church, here! https://www.capitolhillbaptist.org/resources/sermons Find Mark Dever on Twitter: https://twitter.com/MarkDever 9Marks - Mark Dever's Organization for Equipping Biblical Churches: https://www.9marks.org Find 9Marks on Facebook: http://www.facebook.com/9Marks Find 9Marks on Twitter: https://twitter.com/9Marks: “In Search of Excellence: Lessons from America's Best-Run Companies" by Thomas Peters: https://www.amazon.com/Search-Excellence-Americas-Best-Run-Companies/dp/0060548789 "Mere Christianity" by C. S. Lewis: https://www.amazon.com/Mere-Christianity-C-S-Lewis/dp/0060652926 “Who Is Jesus" by Greg Gilbert: https://www.amazon.com/Who-Jesus-9Marks-Greg-Gilbert/dp/1433543508 The Gospel of Mark in the Bible: https://www.biblegateway.com/passage/?search=Mark+1&version=ESV Link To Savior Labs Assessment: http://bit.ly/2K9OGhW Many Thanks Our Sponsor - SaviorLabs – offering Managed IT Services, Application Development and Website Design and Marketing. Call them today at 978-223-2959 or visit https://www.saviorlabs.com

In this episode, we bring Thomas Peters back onto the show to talk about logistics and how he's going to hack the on-demand economy with his new business concept: Washday --- About Imagine Today Every major project or movement in the world started out in a single moment. Learn what sparked that moment of imagination through the stories of entrepreneurs, change makers, athletes, leaders and everyday people. We're on a mission to share 10,000 stories in 10 years. Thank you our sponsors: Mark Thimmig from Esportz Network (ultimate Esports News Network): http://esportznetwork.com/ Joshua Vessell from Merrill Lynch (wealth management): https://www.linkedin.com/in/joshua-ve... Alex from Join Brix (website development, mobile development, designing & prototyping and customized software!): Alex@joinbrix.com --- Send in a voice message: https://anchor.fm/original-salescast/message

Thomas Peters was a former slave who became a war hero during the American Revolutionary War. He became one of the founding fathers of Sierra Leone. Check out the episode. Enjoy

In this introductory episode, we introduce you to Thomas Peters. A man who was told after multiple back surgeries that he would have a hard time walking. Hear how Thomas Peters just finished an Ironman in Hawaii and what it took to overcome the pain, the obstacles and how to develop the mental fortitude to change your entire body, despite several injuries. Every big action starts with a thought, and Thomas' is extraordinary --- Send in a voice message: https://anchor.fm/original-salescast/message

Thomas, a Dallas, Texas native and resident, discusses his basketball career as an athlete from the HS & AAU level to JUCO to university to pro be over seas. Then to his career as a HS & AAU coach.

Thomas Peters, Founder and CEO, RumbleUp and uCampaign provides an update on the use of peer-to-peer texting by political campaigns and advocacy groups.  He emphasizes the need to work with vendors who are following legal and regulatory requirements to insure that recipients can opt-out and text messages get delivered and not stuck in a spam filter.  Thomas also explains how voter records are being updated with mobile numbers which will lead to even more P2P opportunities for Federal, state and local candidates in 2020. @Rumble_Up RumbleUp.com uCampaign.co

ENCORE PRESENTATION…NO PHONE CALLS PLEASE!!! A Just Cause discusses what happens when the wheels of justice trample unbridled over the rights of American citizens.   Our Special Guest for tonight's encore show is Antoine Day, who was a budding musician when his life changed. On September 1, 1990, Thomas Peters and James Coleman were shot while shooting craps outside a liquor store. The men were taken to a hospital, where Peters died and Coleman was treated and released for a gunshot wound in the back. Day and a codefendant were arrested eight days later after Darrell Gurley, a nephew of Peters and witness to the crime, told police they were the shooters. Both were found guilty sentenced to concurrent prison terms of 60 years for murder and 25 years for attempted murder. A Just Cause is currently campaigning for "FreeTheIRP6," who are wrongly imprisoned in Florence, CO for a crime they didn't commit. Read full story: www.freetheirp6.org.  For more information, about A Just Cause and to Donate to the IRP6 legal defense fund, visit www.a-justcause.com. Follow us on Twitter: @AJCRadio, @A_JustCause, @FreeTheeIRP6,  @FreeeTheIRP6 and Like our Facebook Pages: https://www.facebook.com/AJustCauseCoast2Coast, https://www.facebook.com/AJustCauseCO, and https://www.facebook.com/FreetheIRP6 Thank you for your support!

Thomas Peters, Founder and CEO, uCampaign talks about their RumbleUp offering which is a peer-to-peer texting environment that proved very successful in 2018 campaigns for engaging voters and driving turnout.  The solution was even used in parts of Florida hard hit by the hurricane to make sure people knew where to vote.  This is a tool that candidates are embracing and enhances and informs other forms of outreach like email, phone banks, and direct mail. @ucampaignupdate RumbleUp.com

A Just Cause discusses what happens when the wheels of justice trample unbridled over the rights of American citizens.   Our Special Guest for tonight's show is Antoine Day, who was a budding musician when his life changed. On September 1, 1990, Thomas Peters and James Coleman were shot while shooting craps outside a liquor store. The men were taken to a hospital, where Peters died and Coleman was treated and released for a gunshot wound in the back. Day and a codefendant were arrested eight days later after Darrell Gurley, a nephew of Peters and witness to the crime, told police they were the shooters. Both were found guilty sentenced to concurrent prison terms of 60 years for murder and 25 years for attempted murder. A Just Cause is currently campaigning for "FreeTheIRP6," who are wrongly imprisoned in Florence, CO for a crime they didn't commit. Read full story: www.freetheirp6.org.  For more information, about A Just Cause and to Donate to the IRP6 legal defense fund, visit www.a-justcause.com. Follow us on Twitter: @AJCRadio, @A_JustCause, @FreeTheeIRP6,  @FreeeTheIRP6 and Like our Facebook Pages: https://www.facebook.com/AJustCauseCoast2Coast, https://www.facebook.com/AJustCauseCO, and https://www.facebook.com/FreetheIRP6 Thank you for your support!

Thomas Peters, Founder and CEO, uCampaign talks about the rapid rise in the use of peer to peer texting to multiply the efforts of political and advocacy campaigns and the evolution of their texting tool RumbleUp.  Enhancing outreach from campaigns with a way for volunteers to directly interact with voters brings a personalized approach to calls to action with a robust response rate. uCampaign.co

Things are changing around here. A few years ago, you never heard the words "entrepreneur" and "Acadiana" in the same sentence. Then we started to see what s known an "entrepreneurial ecosystem" grow up here. That s where people start up new businesses based on all kinds of outlandish ideas far removed from our usual oil and gas economy. To help these businesses succeed there are business incubators, business accelerators, angel investors, and even some access to venture capital to grow these new businesses. Because this is how household name tech businesses were born and grew up in Silicon Valley, people around here started saying, "If this entrepreneurial ecosystem is so great, shouldn t we have our own success story Like Google or Facebook " Well, guess, what As of 2018 we do. It s called Waitr. Waitr is a food delivery app that connects hungry people to restaurants. You place an order on your Waitr app. Waitr s proprietary technology sends your order to a restaurant. And in the real world, Waitr sends a driver who picks up your order and delivers it to you. In case you re thinking this is far too simple of a concept to be as big as Facebook, Waitr sold to the owner of the Houston Rockets and Landry s restaurants, for 308m. And it s barely started growing. Chris Meaux founded Waitr in Lake Charles in 2015. As a part of the company s sale, Chris is going to stay on as CEO. And when Waitr goes public, later this year, Chris will be Chairman of the Board. This sensational overnight success has taken Chris 23 years of hard work in the tech sector to achieve. In this candid conversation with Aileen Bennett, Chris chronicles where he s come from, where he s at, and, more importantly to him, the long road of deliveries and deliverables he has ahead. Photos over lunch at Cafe Vermilionville by Thomas Peters. See omnystudio.com/listener for privacy information.

If you re a kid today you hear stories from your parents and grandparents about how they grew up and you only hope that if your parents treated you like that someone would call Child Protective Services on them. Things like, parents making their kids go outside and play. Kids having to walk or bike places not being driven anywhere. No snacks between meals. No TV. And no phone. If you re a parent, you re continually struggling to get your kids to put down the phone, get outside, and do something that resembles what used to be regarded as normal human interaction for children. Aileen s guests on Out to Lunch are here to help parents with that struggle. John Jordan is the owner of Gracie Jiu Jitsu in Youngsville. As its name suggests, it s a place where kids and adults go to learn the specialized martial art of traditional, aka Brazilian, Jiu Jitsu. April Peters describes herself as the "Creator of Magical Experiences" at Hello Dancer, a dance studio for kids. Hello Dancer is not your typical dance studio which is traditionally a semester long rehearsal for an end of year recital. Hello Dancer s mission is to provide a stress free and fun experience for kids and parents where kids learn to love to dance, and develop a healthy sense of determination and accomplishment. Photos over lunch at Cafe Vermilionville by Thomas Peters. See omnystudio.com/listener for privacy information.

Here's the link to Thomas' Medium post on RumbleUp. And while you're surfing web, sign up for the SMandPPodcast Newsletter! Thomas Peters, CEO of uCampaign and RumbleUp, returns to the podcast to discuss his company's new peer-to-peer texting platform: RumbleUp! Thomas shares his insights into how P2P texting (SMS and MMS) can be used by political campaigns to increase GOTV initiatives, polling, and fundraising. We talk about the differences between P2P texting and email, as well as some of the recent success RumbleUp has had in promoting Republican candidates. This includes a recent local primary election in Alabama, as well as drumming up support for Donald Trump's Supreme Court nominee, Brett Kavanaugh.

In Search of Excellence - by Thomas Peters and Robert Waterman Jr 'Lessons from America's best run companies'   This is widely regarded as one of the very FIRST popular business and management books, the book that created the entire category and brought these ideas from the exclusive academic journals to the masses.  Tom Peters and Bob Waterman worked in management consulting at McKinsey and wanted to find out what made an 'excellent' company. They found 8 common traits the excellent organisations focused on that average business neglected. This book was written in the early 1980s, but most of the lessons and recommendations are still applicable today.    Grab a copy of the book here:https://www.bookdepository.com/Search-Excellence-Robert-H-Waterman/9780060548780/?a_aid=adamsbooks Want to see our Top 50 favourite books of all time? Grab it here: www.whatyouwilllearn.com/top50 

Hey! Don't forget to sign up for the free Axios newsletter, and tag your best and worst examples of government social media posts with #SMandPwins and #SMandPfails on Twitter ;) Thomas Peters, founder and CEO of uCampaign, discusses how mobile apps can be powerful tools to drive engagement for political campaigns and advocacy groups. uCampaign has developed apps for Ted Cruz, Donald Trump, and the Brexit Leave campaign, and Thomas shares his insights into why smartphones are key channels for contemporary civic engagement. We discuss how the app integrates with Facebook, Twitter, and Google, what types of data are collected, and how gamification is used to encourage activism.

uCampaign CEO Thomas Peters has burst onto the political landscape with revolutionary apps that engage people in all aspects of political campaigns with new technology. He cultivates online communities where campaign supporters compete for action points, work on fundraising, get out the vote efforts, and share ideas and messaging. His apps are fully customizable, and have been used by the Trump/Pence, Brexit, Ted Cruz, and UK Conservative Party campaigns.

Shep Hyken Show Notes  Shep Hyken is a Customer Service and Experience expert and Cheap Amazement Officer of Shepard Presentations. He is the New York Times best selling author and has been inducted in the National Speakers Association Hall of Fame for Lifetime Achievement in the speaking profession. Shep works with companies and organizations who wants to build loyal relationships with their customers and employees. His articles has been read in hundreds of publications and he is the author of 5 books, he is also the creator of The Customer Focus, a customer service training programme which helps clients develop a customer service culture and loyalty mind set. Question Tell us a little bit about yourself and your journey What is your view of customer service and customer experience, what do you think is the number 1 reason why it’s not consistent across all industries both private and public sector? If you could describe the most amazing customer experience that you’ve ever had, what would that be and why? How do you stay motivated every day? What is the one online resource, website, tool or app that you absolutely cannot live without in your business? What are some of the books that have had the biggest impact on you? What is one thing in your life right now that you are really excited about – something that you are working on to develop yourself or people? Where can our listeners find your information online? What is one quote or saying that you live by or that inspires you in times of adversity?   Highlights   Shepard Hyken stated that his first education on customer service and experience was when he was 12 years old. He was doing magic shows for parties and he came home and his mom said, “Make sure you write a “Thank You” note.” He thought that was a great idea but little did he know that that was customer service. His dad said, “Follow up a week later and thank them again with a phone call and also ask what they liked about the magic show and find out what was their favorite tricks and how they felt about the show.” And that was also a sales tactic because soon as they said, “Hey you were great” and he would ask why and say, “I notice that little Johnny had a sister, does she need a magic show too?” That was all helpful but what he was learning was: 1 – Show appreciation to customers, 2 – Ask for feedback. His dad actually told him that,“When they tell what tricks they like, if they aren’t mentioning certain tricks as you go and do more and more shows, see if the parents aren’t mentioning the same tricks or are mentioning the same tricks and then you’ll know what tricks you might want to pull out and replace to try and make better because nobody is talking about them.” And he goes, that’s great feedback and isn’t that what we do in business today and that’s why he jokingly say but it’s really no joke that his customer service experience started with common sense that was taught to him by his parents and that’s really where a lot of customer service falls in the world of common sense. There he was age 12 doing that and he worked in Gas Stations when he was a kid and he was in a self serving station when he was in college at a gas station where you pump your own gas but it was a cold day and an elderly woman came, jumped out of her car to pump gas and he said, “Mam, get back into the car, I’ll pump your gas, it’s too cold.” And he pumped her gas and the manager at the gas station as he was a low-level employee, got upset with him for pumping her gas and he said, “This is the right thing to do, the woman could slip, she could break a hip.” She had to be 80 may 90 years old and he thought it was the right thing to do, once again common sense. He believes in all of that and he eventually in that retail organization was a region manager for the convenient stores and gas stations that they had and eventually the station’s operations manager and when they sold their company, he didn’t have a job and he decided to get into the world of professional speaking and he had a little entertaining background and he had some business background, plus he had gone to college, got his degree and he felt he could write a speech and within a very short time, all the research that he was doing and his favorite topic was in that world of customer service, so that’s what he gravitated toward right away and that was over 30 years ago. He was hired back in the early 1980’s by companies like IBM and General Motors and Enterprise Rent a Car, these were his first clients and he’ll never forget because to him IBM was one of the greatest companies and is still a great company but back then they were the ones that really bring customer service on the map, “We want to be so good at what we do that price doesn’t matter.” And of course price always matters at some point but when it becomes less and less relevant, it’s because of the value that you offer and many times that value is because we have a reliable product, we have unbelievable response time, that’s customer experience.   Shepard Hyken stated that what amazes him, he read that customer service they spend about 1/10th of what they spend on marketing and at the end of the day, customer service is the best marketing you can have because if you do a great job, people go out and talk about you. Customer service used to be where the value was and then it slowly shifted to something they call customer experience and experience for a long time was just another word for service. Steve Jobs figured it out and he use him as an example of the Apple products he has, obviously you walk into an Apple store great service, you call their support line, you get great service but really what he figured out is the experience is more important than just the service, although service is a big part of it, when you get your new Iphone or Ipad or your Mac computer, the way it’s packaged alone is a great experience. So all these different touch points the customer has with you and it’s not just people to people touch point, it’s what you experience. He stated that he always quote Jan Carlzon, when he’s doing a speech, he talks about this concept called a “Moments of Truth” and he came up with it and primarily he focus on the people to people experience but he called the “Moments of Truth” in business whenever a customer came into contact with any aspect of the business, they form an impression. Jan Carlzon ran Scandinavian Airlines so his customers were passengers, so there were main impressions that were formed when a customer call to make a reservation, today we go online and do it but back in the early 1980’s when he was running Scandinavian Airlines, you pick up the phone and you made the call, you check your bags at the curb, you make check in at the ticket counter, all of these are major touch points but if you think about it, you sit down in the plane and is the seat comfortable? And he used to joke that if the tray table doesn’t work, the passenger might worry that the landing gear might not work. So it’s like, “They can’t keep the tray table from falling down.” But what is the user experience in addition to the customer service experience, so you combine thoseand that’s the total experience. All of his work for the first three quarters of his career was based on customer service, now a chunk of his work that they do, he is brought in to talk about what is the experience going to be? What can we do to enhance that? Which he emphasize that customer service is a big part of that.   Shep stated that he talks about a cab driver in many of his speeches and it seem to be like a normal cab but when he got in it was spotlessly clean, it had 2 newspapers to chose from waiting for him, he gave him a soda and this was back before bottled water. He had a dish of candy, he asked if he needed to use his phone, he was great and he send him a thank you note because he asked him for his business card because he said he collected them from people he drove. He sent him a thank you note after a ride; think about that, that’s amazing. Every time he goes to Dallas he calls him but he’s retired now. The interesting thing was that has he got to know Frank, he would tell him things like he used to wait at the airport like every other cab driver 2-3 hours in the long line and now he just goes and parks the car and walks and waits 10 minutes for his next customer and he’s managed to make back in the day more than USD $100,000.00 a year as a cab driver because he figured it out, he figured out the average cab drivers making 3 or 4 decent trips a day that are making them money and he’s making 15 or more because he’s not waiting in line, he’s waiting for his customers and he figured it out because it’s customer service and the lesson is there is a big difference between satisfied customers and loyal customers. There is statistics and facts that will prove that satisfied customers don’t always go back to places that satisfy them because the moment they have a chance to do business with somebody a little bit better, a little more convenient, they will do that and that’s the difference and the loyal customer’s a mind set, it’s an emotion, you feel connected, so he felt truly connected with Frank, when he sent him that thank you note, that was it. It was like in that movie with Tom Cruise where he plays a sports agent, Jerry McGuire, “You had me at with the thank you note, you owned me at that point.” Shep stated that he has a lot of stories like that but he really loved that one because of the ordinariness of the job of being a cab driver and taking it to a whole level of being extraordinary and anybody can do that if a cab driver can figure it out, we can do it virtually in any business.   Shep shared how he stay motivated, he stated that he is an optimistic guy and sometimes you’re just born with the luck of thinking that way, some of it has to do with the way you are brought up by your parents. He stated that he has this optimistic outlook, at a very young age he surrounded himself with the right people and even as a teenager, he had great mentors and these people drove him to be more successful because maybe they made him feel good, maybe telling him he’s doing a good job like a coach telling you, “Go out there, you can do it, you did it, that’s great” pat you on the back but he over came fears, he did the magic shows and you would think a kid at age 12 doesn’t have fear, he was scared to death of those little kids staring at him. Even in his mid 20s, he started his speaking business and if the audience was under 100 people, he felt comfortable but as soon as it got bigger than that, he was scared, when he got in front of an audience of 1000 or 10,000 so he’s still nervous but he gets over it because mostly anxiousness than, “I’m scared to get out there.” How do you get motivated? You have to over come things and feel really good about what you do so that drives you. He reads a tremendous amount of good things, one of the things he doesn’t do anymore, he doesn’t watch local news and even the national news, national news keeps you inform of many things but local news, they are showing car accidents, crime scenes and other than the weather and sports, he doesn’t need that negativity in his life, he needs to know the big picture things. He also works out quite a bit and he has fun. He shares that he has a really good balance, he works very hard but he has a really good time, he takes advantage of things when they are in front of him, he has a great wife, great kids. If he’s going to a sporting event, he soaks it all in and he just loves having fun. He works a tremendous amount of hours but when it’s time to have fun, he knows how to do it.   Shep stated that one of the apps that cannot live without in his business is Outlook, he also mention that he loves a good travel app because he travels so much and he’s using TripIt but it feeds into Flight Update Pro and so that way he can track flights coming into his gate, if they are going to be late many times he knows before the gate agent, so because he travels a lot and that’s great. He stated that for email, he just signed up for Sanebox so if you want to check out Sanebox you can put his email address or his name and you can get a free month. What Sanebox is doing is everything that’s coming into his inbox, it recognize when he’s getting a newsletter and puts it in the newsletter box that he can get to it later on. It is actually learning his routine, it is putting his best emails in his inbox and putting everything else in another box and it’s unbelievable accurate, they say it will essentially save you up to 12 hours a month. There is a feature on it called the Saneblack hole, if somebody subscribe you or you start getting on somebody’s promotional email list of a company and you don’t know how you got on the list, you just put it in the black hole and you’ll never see it again. They give you a trail period to play around so that’s a cool app for a reasonable price. He just got a Slingbox at home so now he can watch TV on his phone and where that counts is when he’s traveling on the other side of the world and his favorite sports teams are playing in the USA and he wants to watch them, so that’s a cool app. Another app is BombBomb, if he wants to take a short video that say, “Hey thank you for having me on your show” and then send it to you, he can do it with the phone but what happens is that attaches the video to the email and if the video is too big, it may get block by your email system, so what BombBomb does is allows you to create a cool template that’s custom to you and then you shoot your video and then you send the email and the person just pushes the button and actually plays if they are connected to the internet, it’s a very cool thing and that’s the most basic use. You could have a list of people and you want to send everybody a video message.   Shep shared that he mentioned Jan Carlzon book, Moments of Truth was written mid 1980’s and the first time he ran across Jan Carlzon was in an article but he eventually went on to write the book about Moments of Truth and it’s a thin little book that would take an hour to read. Shep stated that to him one of the greatest customer service books of all time. However, his favorite book is called The Experience Economy by James Gilmore and Joe Pine, what a great concept and they used Starbucks and that book has been out for maybe 10 or 20 years and for a company like Starbucks to maintain its relevancy in the experience base is really cool. He stated that Thomas Peters co-author a book back in the 1980’s called In Search of Excellence and he believes he had 50 companies that he considered most excellent companies in the world and if you look at it 25 years later he doesn’t know if half of them made that list anymore. For Starbucks to stay relevant and he predicts that Starbucks will stay relevant, their module is all about the customer not just about coffee and that’s why Amazon has been so successful and when Jeff Bezos says, “We are trying to stay a step up ahead of our competition, we’re trying to stay ahead of the customer” meaning what are we giving the customer more than what they thought they were going to get, get them something they didn’t know and that’s what Steve Jobs did too with Apple, give them something they didn’t know they needed and create this need or discover the need the customer didn’t realize they needed then deliver on it. To put another book, in the latter part of the 1980’s a guy name Harvey Mackay wrote a book called Swim With the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition, we have anyone out there with entrepreneurial type businesses or anybody that’s in a business to build a relationship with your customer, this book is unbelievable, it’s filled with so much great information, common sense information from a guy that was really doing it at the time.   Shep shared that there are 2 or 3 things, number 1 is they have an amazing online group of courses based on the work he has put into his books and what they do with their training programmes and speaking programmes in person, so he’s very excited about how over the years it has been revolving into a major part of their business. He is just finishing up a book called Be Amazing or Go Home, so that’s kind of fun, you got a choice in life, if you want to come to work, be amazing otherwise why show up for work. The other book that’s coming out next year is a book all about creating convenience, they talked a little bit about that’s a part of the experience, how convenient and easy can you make it for a customer because today you walk into a business, you expect a certain level of customer service and that’s table stake and for the last 30 years he has been talking about the table stakes and now he thinks it’s becoming common when companies get it and understand it, whether they execute on it is another thing, so what’s the next level of delivering amazing service and that is be more convenient than your competition.   Shep shared that listeners can find him at - Shep Hyken Twitter www.hyken.com   Shep shared some of the quotes that inspire him in times of adversity. He loves Jiminy Cricket who said, “Let your conscience by your guide.” In business when he’s up against somebody who is upset about pricing or maybe he’s upset that something is a little more expensive than he thought it was going to be and he always remember Aldo Gucci said, “Quality is remembered long after price is forgotten.” so when he thinks about business in general, it’s not just the quality product, it’s the quality service and experience and even though he didn’t write it, he thinks it’s a mantra we should all subscribe to, we deliver the best part of the quality, an experience, everything does what it’s supposed to do, great people, people aren’t going to be so concern about the price.  Links Moments of Truth by Jan Carlzon The Experience Economy by Joseph Pine II and James Gilmore In Search of Excellence: Lessons from America’s Best Running Companies by Thomas Peters Swim with the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition by Harvey Mackay

ENCORE PRESENTATION.... NO PHONE CALLS PLEASE!!! Lamont Banks, Cliff Stewart, and Lisa Stewart of the Colorado exoneration firm A Just Cause discuss what happens when the wheels of justice trample unbridled over the rights of innocent Americans.   Our Special Guests for tonight's show are Johnnie Savory, who was twice convicted (wrongfully) for the murders of siblings James Robinson Jr., 14, and Connie Cooper, 19, on January 18, 1977 and Antoine Day, who was a budding musician when his life changed on September 1, 1990, after being arrested and wrongfully convicted for shooting Thomas Peters (who later died) and James Coleman in Illinois.  AJC Radio campaigns for the IRP6 wrongly imprisoned in Florence, CO for a crime they didn't commit. Read full story: www.freetheirp6.org. For more information, about A Just Cause and to Donate to the IRP6 legal defense fund, visit www.a-justcause.com. Follow us on Twitter: @AJCRadio, @A_JustCause, @FreeTheeIRP6,  @FreeeTheIRP6 and Like our Facebook Pages: https://www.facebook.com/AJustCauseCoast2Coast, and https://www.facebook.com/AJustCauseCO, https://www.facebook.com/FreetheIRP6 Thank you for your support!  

In the first episode of All In, Pastor Jeff interviews Pastor Ralph Moore from Hawaii. Through Pastor Ralph's ministry with Hope Chapel, over 1200 churches have been planted. Ralph opens up about who he is and what God has done in his life.  You can find Pastor Ralph at his Website, on Facebook, and on Twitter. Here are the resources that Ralph mentioned in the interview:  New Testament Fire in the Phillipians, you can download it here. Dream Big: The Henrierra Mears Story In Search of Excellence, Thomas Peters and Robert Waterman You Could Write for Amazon, Ralph Moore Defeating Anxiety, Ralph Moore Don't forget to subscribe to the Podcast, and if you enjoyed it leave a review on iTunes to help spread the word! You can find Pastor Jeff on his Website, Facebook and on Twitter.    *This post may contain affiliate links. Products purchased through these links help to fund my podcast and website. 

Blogger and podcaster Billy Newton joins us on this episode to talk about getting involved in Catholic New Media, Free Audiobooks, and the accident and ongoing recovery of his good friend Thomas Peters from American Papist. All new and original episode exclusively from NewEvangelizers.com. VOICEMAIL: 206-203-3089 or send MP3 to willits@rosaryarmy.com. Subscribe (and leave a review!) via iTunes Subscribe via RSS Thanks to Popple for the music in this episode. Invite Greg and/or Jennifer to speak at your parish, group, or organization's next event. Links and Resources Mentioned in the Show: Billy Newton's blog and website SQPN's Catholic Weekend Librivox Free Audio Books Thomas Peter's Recovery Website Support our Family and Buy Our Books! Buy Greg's New Book - "The New Evangelization and You: Be Not Afraid" (Available in Paper, eBook, or Audio) Buy Greg and Jennifer's book, The Catholics Next Door: Adventures in Imperfect Living (Available in Paper, eBook, or Audio). Feedback Number – 206-203-3089 Click the arrow below to listen to this episode or

(June 2, 2013) Welcome to ITAF! It Takes a Family to Raise a Village is Ruth Institute's annual student conference. Kicking off the last day is Thomas Peters' talk, "Activism for Promoting Marriage;" he takes questions afterward, too.

(November 14, 2011) Dr J hosts "From the Front Lines of the Culture War" on Catholic Radio of San Diego. Today she's interviewing Dr Donald Hilton, associate professor of neurosurgery at the University of Texas Medical School in San Antonio, Texas, and one of the country's leading researchers on the science of pornography addiction--and that's the topic they're discussing. For the following interview with Thomas Peters, check out the next podcast.

is a writer and blogger in Washington DC. He currently serves as the Communications Director for the American Principles Project. His award-winning and high-traffic blog, , recently partnered with Catholic Vote to become a premier provider of Catholic insider news and information. On this week's Deacon Moment, tells of preaching a RED, WHITE and BLUE homily. It was the blue that caused a little bit of problem. Or was Tom preaching truth? has some words of wisdom on the topic of prayer and recommends implementing the Bible into your classroom or home. This week, during our Mary Moment, takes us beyond being fed up with snow to a reflection on Our Lady of the Snows (taken in part from r). This episode of Catholic Moments is sponsored by , the Leading Catholic Singles Community.  Share your feedback at 206-339-9272, comment here on the blog or email . Links for this Episode: Thomas Peters - , , The Handbook for Catholic Moms:  , , or , , , Subscribe to the | Subscribe with