Podcasts about be amazing

In this must-listen episode of the Millionaire Car Salesman Podcast, host Sean V. Bradley, CSP, and co-host LA Williams sit down with Shep Hyken, the internationally renowned customer service and customer experience expert, best-selling author, and keynote speaker, to explore the critical role exceptional customer experience plays in today's automotive industry. "They're not just comparing you to another dealer. They're going to compare you to the best experience they ever had." — Shep Hyken As the market navigates post-pandemic shifts and economic challenges like high interest rates and limited inventory, Shep shares actionable strategies that dealerships can implement right now to stand out. From customer engagement to loyalty-building techniques, Shep dives deep into what it takes to create an unforgettable experience at every customer touchpoint. "You must model the behavior you want others to do toward others." — Shep Hyken Listen in to hear why focusing on existing customers, embracing innovative tools like Podium, and modernizing your approach to customer service can lead to massive revenue growth. Are you prepared to elevate your dealership's customer experience and boost retention in today's competitive market? Tune in to find out how to turn service into a powerful driver of long-term success.   Key Takeaways: ✅ Enhancing customer retention is often more beneficial and cost-effective than solely focusing on acquiring new business. ✅ Leveraging technology and AI, such as Podium, can significantly improve customer interactions and streamline dealership operations. ✅ Maintaining a positive work culture among employees directly influences the quality of customer service delivered. ✅ Leading dealerships prioritize creating a seamless and consistent experience across all customer touchpoints, setting them apart in service delivery. About Shep Hyken ​Shep Hyken is a globally recognized customer service and experience expert, acclaimed keynote speaker, and New York Times and Wall Street Journal bestselling author. As the Chief Amazement Officer of Shepard Presentations, he has dedicated his career to helping organizations build loyal relationships with their customers and employees.​ Since founding Shepard Presentations in 1983, Shep has worked with over 1,200 clients, ranging from Fortune 100 companies to small businesses, across various industries including retail, healthcare, technology, and financial services. His client list includes notable organizations such as American Airlines, AAA, Anheuser-Busch, AT&T, Aetna, Abbott Laboratories, and American Express.​  Shep's dynamic presentations are known for their high energy, humor, and practical insights, often incorporating magic to engage audiences. He has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession and holds the Certified Speaking Professional (CSP) designation.​ An accomplished author, Shep has written several bestselling books on customer service and experience, including "Moments of Magic," "The Loyal Customer," "The Cult of the Customer," "The Amazement Revolution," "Amaze Every Customer Every Time," "Be Amazing or Go Home," "The Convenience Revolution," and "I'll Be Back." His articles have been featured in hundreds of publications, and he is a regular contributor to Forbes.​ Shep is also the creator of The Customer Focus™ program, designed to help organizations develop a customer service culture and loyalty mindset. Through his work, he emphasizes that customer service is not just a department but a philosophy that should permeate every aspect of an organization.​   Navigating the Automotive Customer Experience: Embracing AI and Building Loyalty Key Takeaways Customer Satisfaction and Experience are Distinct: Understanding the difference and focusing on both can elevate a dealership from best in class to world class. Leveraging Existing Customer Relationships: Prioritizing current customer engagement and retention is more cost-effective and profitable than focusing solely on new lead acquisition. Artificial Intelligence as a Game-Changer: AI innovations are transforming the dealership landscape by enhancing customer interactions and streamlining operations. Enhancing the Customer Experience in Automotive Retail In the rapidly evolving automotive industry, dealerships must adapt their strategies to exceed customer expectations. Sean V. Bradley and Shep Hyken dive into the intricacies of customer satisfaction and experience, two interrelated yet distinct components that every dealership should master. According to Hyken, "The way that whole thing is handled, is it easy? Is it hassle-free?" Such questions underscore the need for seamless web interfaces and responsive sales teams to create an unparalleled service atmosphere. Customer experience encompasses every interaction a consumer has with a dealership, from visiting the website to consulting with a salesperson. For car dealerships aiming for world-class status, it's crucial to transcend industry standards and look outside the industry for inspiration. As Hyken wisely notes, "They're going to compare you to the best experience they ever had." This calls for analyzing experiences provided by leaders like Amazon and Walmart to ensure dealerships offer frictionless, memorable interactions that build long-term loyalty. Retention vs. Acquisition: The Loyalty Revenue Stream Prioritizing existing customers over acquiring new ones can seem counterintuitive, yet it's a strategic pivot that aligns with both customer retention and profitability. As discussed by Sean V. Bradley, focusing on your current customer base can lead to higher conversion rates and increased revenue. "NADA says that a prior customer is a 65% closing ratio and a much higher gross profit," he remarks, emphasizing a shift towards maintaining strong relationships with your existing clientele. Moreover, service departments play a pivotal role. With a "service customer to your point is seven times as likely to purchase a vehicle if they service a car," embracing service excellence not only ensures immediate customer satisfaction but also strengthens their connection to the brand, making them more likely to return for future purchases. The foundational principle is clear: solidify customer loyalty through consistent, exceptional service, thereby reducing churn and boosting long-term profitability. The Role of Artificial Intelligence in Transforming Dealerships Artificial Intelligence (AI) is poised to reshape traditional dealership models by optimizing customer interactions and operational efficiencies. Shep Hyken highlights AI's potential in generating personalized and high-quality customer interactions. "AI needs to be smart enough to not give the wrong answer," Hyken advocates, outlining the balance between maintaining human oversight and deploying AI for scalable customer service solutions. Podium's AI-powered platforms offer tools that handle after-hours inquiries, schedule test drives, and maintain conversational consistency across multiple platforms, ensuring a seamless transition between digital and in-person interactions. In an age where most touchpoints before a sale are digital, embedding AI in CRM systems elevates customer experiences. As Bradley affirms, "If your AI is integrated with your CRM, if your AI is integrated with your online reputation strategy…it is next level." By streamlining these processes, dealerships can enhance engagement, nurture relationships, and ultimately drive more sales.   The automotive industry stands at a pivotal juncture where transformation is not just necessary but imperative. By understanding the nuances between customer service and experience, fostering robust relationships with existing customers, and embracing cutting-edge technologies like AI, dealerships can not only survive the intricacies of the modern market but truly thrive in it. The insights shared by industry experts provide a roadmap to not only meet but exceed customer expectations, ensuring loyalty and profitability in uncertain times.   Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

Shoot us a Text.It's the Saturday after ASOTU CON and the energy is still buzzing. Nathan is joined by Chris Reeves and Ann-Marie Johnsons to talk about their favorite moments and the heart behind the event. Special guest Carol Marshall of ActivEngage brings her unique perspective on what it meant to be part of the unreasonable hospitality at ASOTU CON.Some of our favorite moments: community, hugs, the emotional impact of the car giveaway andthe charity auction raising $10,000 for Vehicles for Change.ActivEngage's culture of full-color service is highlighted through their all-human chat model and hospitality approach.Carol credits the book Be Amazing or Go Home for reigniting her team's proactive spirit after the COVID lull.“We tried to serve in full color, not black and white,” Carol says, capturing the essence of their contribution.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

They say the girls who get it, get it—and the girls that don't, don't and when it comes to mental health, truer words have never been spoken. Anxiety isn't just stress, OCD isn't about color-coding your closet, and intrusive thoughts don't play fair.On this episode of On the Bright Side, I'm joined by influencer, author, and writer Carrie Berk to dive deep into the messy, unfiltered reality of anxiety, intrusive thoughts, and the inspiration behind her new book, Mindfire: a raw, intimate diary of her mental health journey.Navigating your 20s is hard enough, but add a voice in your head dictating your every move? That's a whole different level of chaos.From intimacy anxiety to panic attacks, we're breaking the silence on the struggles too many people face alone—because the more we talk about it, the more we realize we're in this together. Let's talk about the mental health taboo today and normalize it. Remember you're never alone. This episode is super helpful, but there are parts that may be triggering to some. Please keep in mind before streaming.Thank you to this episode's sponsor, Be Amazing - a wellness in supplement brand committed to creating healthier products. Use code BrightSide for 10% off your ordersCarrie's Instagram:https://www.instagram.com/carrieberkk/?hl=en Link to Preorder Book:https://www.barnesandnoble.com/w/mindfire-carrie-berk/1146656470Otbs's NEW TikTok: https://www.tiktok.com/@onthebrightsidepodcast (onthebrightsidepodcast)Otbs's Instagram: https://www.instagram.com/onthebrightsidepodd/ (@onthebrightsidepodd)Caroline's Instagram: https://www.instagram.com/carolinesusko/?hl=en (@carolinesusko)Caroline's TikTok: https://www.tiktok.com/ (@carolinesusko)Music: Sundown Drive by Ghostrifter http://bit.ly/ghostrifter-ytCreative Commons — Attribution-NoDerivs 3.0 Unported — CC BY-ND 3.0Free Download: https://hypeddit.com/track/o4ir62

Welcome back to Sutton United Talk Time on Podcast! In our latest episode, "Mike is Late So It's Going to Be Amazing!", host Mike, along with guests Sarah and Johnnie, unpack the rollercoaster emotions & stages of grief following Sutton United's loss away to Bradford and anticipates the team's next challenge against Colchester. This time, we're breaking down Sutton United's strategic and psychological journey through the season. The discussion kicks off with the recent match's outcomes, focusing on the team's performance and resilience. Sarah and Johnnie share their perspectives on how Sutton United are navigating its current league position, offering fans a closer look at the tactics on the pitch and the squad's morale. The conversation turns to the upcoming matches, specifically the optimism surrounding the team's preparation for Colchester. Insights into player performance, tactical adjustments, and the importance of upcoming games in the battle for league survival offer a comprehensive preview of what's to come for Sutton United. A portion of this episode addresses the concerning bizarre behaviour of stewards at Bradford, marking a departure from the usual light-hearted moments. This discussion highlights the experiences of Sutton United fans, emphasising the need for respect and proper treatment at matches. It's a critical reflection on the away game atmosphere and calls for a broader dialogue on fan treatment across the league. For all #SuttonUnited fans, from the die-hards to the newly initiated, this episode offers a blend of tactical analysis, team spirit, and a call to action for better fan experiences. It's a rallying cry for unity and support as the team faces its next challenges. We're also inviting fans to join our prediction league and weigh in on Sutton United's fortunes in the upcoming matches. Can the team turn their luck around against Colchester? Share your predictions with us at https://predict.suttonpodcast.com/enter. Make sure to subscribe and follow @suttonpodcast for the latest on Sutton United. Together, let's back our team and push for success in every match! Learn more about your ad choices. Visit podcastchoices.com/adchoices

Get ready for a motivational episode featuring a fitness industry veteran and community leader. Uncover the driving force behind her "Be Amazing" mantra and how it has fueled a movement and the creation of a podcast dedicated to women's empowerment. Our guest shares her insights on the transformative impact of fitness on self-esteem and community building. Explore the notion that everyone has a story, and it's the connections within a community that can lead to remarkable transformations. Join us for an uplifting conversation that celebrates the strength, resilience, and power of women in fitness and beyond.Celia Smart is a wife, mother, career woman, fitness professional, and community leader. She has more than 18 years in the fitness industry as an athlete, coach, and trainer. In 2014 Celia took the position of project manager for Ready Fitness, which is where she combines her extensive sales background and passion for fitness in the design and outfitting of beautifully unique and functional fitness spaces for multifamily, colleges, universities, corporate, and private studios. Cel is a big believer in the power of community, as we can always make a bigger impact on the world working together. From 2018 to 2019, she held an executive board seat on the Greater Charlotte Association. In 2016, she received the Novant Health Healthy Charlotte Volunteer of the Year award. In 2018, Celia competed in Dancing with the Stars Charlotte benefiting Carolina Breast Friends, for whom she raised over $32,000 and won the “Judges Choice” award with her dance pro partner. Celia's daily mantra is “Be Amazing.” This Mantra has led her to create and host multiple events and the Be Amazing Podcast. The Be Amazing Podcast is a collection of inspirational interviews with amazing people in business and fitness.Linked In: https://www.linkedin.com/in/celia-smart-0b9b5111/ Website: https://www.celiasmart.com/Company: https://readyfitness.com/Podcast: https://sweatnet.com/podcast/Hear from Cel about: Her passion project, Be Amazing, for women to feel empowered, love who they are, and charge forward with their goals.How old she's turning this year and looks nothing like it.Her journey as a fitness competitor to where she is today.Why she has a love for community.Overcoming being at her lowest and feeling like a failure.Having an inner circle and circles outside of that.Subscribe to and review the Multifamily Streamlined Podcast here.Burning questions? A hot topic? Guest you'd like to hear? Email us at podcast@streamlinemultifamily.com.Streamline Multifamily Group is your specialized consulting partner for multifamily operations, training, and more! Driven by our passion for comprehensive marketing and storytelling, we connect with prospective residents seeking a vibrant lifestyle, not just four walls. With a proven track record, we excel at creating captivating brands and messaging that make a lasting impact. We offer consultative support in project management, construction, development, renovations, auditing, and also organize industry events. Streamline embodies a creative and valuable approach to multifamily asset management and operations, disrupting the industry with our streamlined solutions. Ready to elevate your property's performance? Connect with Streamline Multifamily Group.

Robb and Josh welcome Shep Hyken for a conversation about the evolution of customer experience and the role AI will take in moving it forward. As a sought-after keynote speaker and the bestselling author of numerous books, including "Be Amazing or Go Home," Shep has a deep understanding of what companies are up against when it comes to creating truly dynamic experiences. This lively discussion explores those constraints as well as the massive possibilities new technologies have unlocked.

I'm Jennifer Kaylo, your host at the Open Bedroom Podcast. Ladies, I hope these nuggets will inspire you to join us on this journey of self-discovery and sexual empowerment. 1. The Power of Self-Exploration: My journey to loving my body, embracing my curves, and accepting my post-pregnancy changes has been transformative. I encourage you to start with body mapping to learn what your body likes. 2. Communication with partners is key. Knowing your own body and what brings pleasure can enhance sexual experiences with partners. Explore your bodies, become familiar with what brings you to orgasm. 3. Toys, Tools, and Techniques: From the toys to everyday objects, we explore different tools for pleasure. I also share some of my favorite apps like Guided by Glow and Bellesa for mental stimulation. Remember, the key to a great sex life is curiosity and experimentation. Jen's “Mr Yellow” referenced in this episode. 4. Resources for Learning: I recommend various resources, including books and courses, to help you on your journey of sexual discovery. Knowledge is power. 5. Being a Love Leader: I introduce the concept of being a love leader in your relationships and sex life. It's ok to take the lead and be proactive in planning activities and experiences. I hope these topics have sparked your curiosity and entice you to join us in this episode of The Open Bedroom Podcast. Remember, you're not alone on this journey of self-discovery. Let's learn, grow, and evolve together. Don't forget to subscribe, like, and leave a review to support the podcast. Your support means the world to me. Jen Leave me a voice message that I can share on future episodes: This podcast is sponsored by my PatreonShop sex toys HERE! $10 OFF ADULT TOYS & LUBE: Use JENK at Checkout. Erotic Blueprint Quiz Watch EP#94: Men: How to Be Amazing in Bed Next! --- Send in a voice message: https://podcasters.spotify.com/pod/show/theopenbedroompodcast/message Support this podcast: https://podcasters.spotify.com/pod/show/theopenbedroompodcast/support

I cannot tell you how many times I've heard women say “I never feel turned on” or “I can never orgasm” or “I hate when he just wants to get right into putting his P in my V and that's it”. I've also sat across from men that while their partner was present said "She just takes FOREVER to cum". Men: How to Be Good at Sex walks you through 5 steps to consider IF your partner is actually enjoying what you're doing. - How you can pick up what they like, and what they don't. - How to learn additional skills to bring into the bedroom. - And how to make her crave you! This podcast is sponsored by my "After Dark" Patreon: https://www.patreon.com/JenniferKayloRuscinPodcast Watch EP#95: Women: How to Be Amazing in Bed Next! --- Send in a voice message: https://podcasters.spotify.com/pod/show/theopenbedroompodcast/message Support this podcast: https://podcasters.spotify.com/pod/show/theopenbedroompodcast/support

Seth, Allyson, and Tami welcome special guest,  Ben Newsome, founder of Fizzics Education and Virtual Australia Excursion, to share his extensive experience in creating engaging hands-on science programs using distance learning. Ben provides valuable insights on the power of live virtual programs for learners, especially those living in rural and remote communities in Australia and around the globe. Ben also adds insight on how to train energetic science educators to engage a global audience and on his work collaborating with other institutions to create immersive virtual learning events. Tune in to learn from Ben's wealth of experience and learn how distance learning can connect groups globally and break down barriers to education.Ben is the author of Be Amazing!: The Way to Teach Science the Way Primary Kids Love and the host of the FizzicsEd Podcast!  Show Note Links: Get to know more about Fizzics Education by visiting their website here: https://www.fizzicseducation.com.au/ Discover more about Virtual Excursion Australia and upcoming events here: https://www.virtualexcursionsaustralia.com.au/Stay Connected to Ben: Follow @fizzed on all social mediaLearn about the virtual field trip offerings here: CILC Member Page: https://www.cilc.org/ContentProvider/ViewContentProvider.aspx?id=424 Check out his book, Be Amazing! - tech science the way primary students love here: https://www.amazon.com/Be-Amazing-teach-science-primary-ebook/dp/B072L2JN3H Make sure to tune-in to his podcast FizzicsEd & FizzicTwists that you can start following here: https://www.fizzicseducation.com.au/category/podcast/ Dive Deeper into Research Mentioned: Read the study by Megan Ennes, ‘Museum-Based Distance Learning Programs: Current Practices and Future Research Opportunities,' published in the International Review of Research in Open and Distributed Learning here: https://files.eric.ed.gov/fulltext/EJ1297905.pdf Find out more about how the United States Department of Agriculture defines rural communities in America here: https://www.ers.usda.gov/topics/rural-economy-population/rural-classifications/what-is-rural.aspx#:~:text=This%20delineation%20of%20built%2Dup,with%20fewer%20than%202%2C500%20people Learn more about best practices for online teaching using the TITAC Method from Banyan Global Learning here: https://banyangloballearning.com/best-practices-for-online-teaching-orig/ Tech Troubles Troubleshooting Links to test you technology set-up on the videoconferencing platform you may be using: WebEx: Test Call ; &

This week we had a great conversation with Shep Hyken, one of our excellent speakers at the show coming up May 8-10 in Las Vegas.   Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.    His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, The Convenience Revolution and I'll Be Back. He is also the creator of The Customer Focus™, a customer service training program which helps clients develop a customer service culture and loyalty mindset.    Our conversation today is around just that. How can we make our operations better through the customer experience?

Thoughts and music

Really, Wake Up & Be AmaZing? Yes, really! It all started with a prompt from a coffee mug. You heard that right a coffee mug helped set the course for inspiring the world to Wake Up & Be AmaZing! Listen in and learn how. Grab Chapter one of my new book Creating the Life You Love: 6 Things You Can Do To Develop Self-Compassion and Live Fully. Click here to download Chapter 1. Connect with Dane --- Send in a voice message: https://anchor.fm/dane-boyle/message

411MANIA.COM reporter Lee Sanders is back covering the Ric Flair's Last Match PPV fallout for July 31st 2022 as it was a sad, bad and tragic ending to The Nature Boy's in-ring career! Get the skinny on it and other matches loads more!!!MEDIDISCOUNTS.COM VIA https://www.medidiscounts.com/ OFFERING A PRESCRIPTION DISCOUNT CARD THAT PEOPLE CAN ACCESS ONLINE VIA THEIR SITE. IT'S FREE, EASY RO USE AND SAVES PEOPLE MONEY ALL THE TIME!CHECK OUT 'COLD CASE', THE LATEST SINGLE FROM RAP ARTIST LAZY BIRD ON SPOTIFY!https://open.spotify.com/track/6epWLpkjNAUFVfWUov6PwL?si=C4M8vyRtTTiqgIqmVoeSHw&utm_source=copy-linkKRYPTIC ENTERPRISE VIA https://krypticenterprise.square.site/KRYPTIC IS AN ONLINE CLOTHING BRAND WITH NICHE STYLED CLOTHING. REMEMBER TO ALWAYS BE UNIQUE, BE AMAZING, BE YOU!PUT THAT ON BLAST APP VIA https://www.blastmobileapp.com/SUPPORT & BACK THE BLAST APP: https://www.kickstarter.com/projects/blastapp/blast-0Blast is a super-sharing app. offering users the ability to instantaneously upload content to multiple social media platforms at once.SUPPORT THE SHOW FOR EVEN MORE GREAT, NEW, AND EXCLUSIVE CONTENT! PATREON: patreon.com/rcwrshow​​​​LISTEN THE RCWR SHOW ON THE FOLLOWING PLATFORMS:AMAZON MUSIC & AUDIBLE! https://rebrand.ly/jdt4b9vITUNES: https://rb.gy/rsax57PANDORA! https://rb.gy/3v3oc8iHEARTRADIO: https://rb.gy/j0isjnSTITCHER: http://bit.ly/1yByytu​​​​TUNE IN: https://tunein.com/podcasts/Sports--Recreation-Podcasts/The-RCWR-Show-with-Lee-Sanders-p534304/===========================FOLLOW THE RCWR SHOW ALL THROUGHOUT SOCIAL MEDIA!!!http://www.twitter.com/TheRCWRshowhttp://www.Twitch.tv/RCWRshowhttp://www.YouTube.com/THERCWRSHOWhttp://www.instagram.com/THERCWRSHOWhttp://www.facebook.com/THERCWRSHOW

411MANIA.COM reporter Lee Sanders is back covering WWE Summerslam 2022 fallout this Saturday July 30th 2022 as Brock Lesnar vs Roman Reigns once last time in a Last Man Standing Match and loads more!!!===CHECK OUT THESE GREAT SPONSORS BELOW AS THEY SUPPORT OUR SHOWS===CHECK OUT 'COLD CASE', THE LATEST SINGLE FROM RAP ARTIST LAZY BIRD ON SPOTIFY!https://open.spotify.com/track/6epWLpkjNAUFVfWUov6PwL?si=C4M8vyRtTTiqgIqmVoeSHw&utm_source=copy-linkKRYPTIC ENTERPRISE VIA https://krypticenterprise.square.site/KRYPTIC IS AN ONLINE CLOTHING BRAND WITH NICHE STYLED CLOTHING. REMEMBER TO ALWAYS BE UNIQUE, BE AMAZING, BE YOU!PUT THAT ON BLAST APP VIA https://www.blastmobileapp.com/SUPPORT & BACK THE BLAST APP: https://www.kickstarter.com/projects/blastapp/blast-0Blast is a super-sharing app. offering users the ability to instantaneously upload content to multiple social media platforms at once.SUPPORT THE SHOW FOR EVEN MORE GREAT, NEW, AND EXCLUSIVE CONTENT! PATREON: patreon.com/rcwrshow​​​​LISTEN THE RCWR SHOW ON THE FOLLOWING PLATFORMS:AMAZON MUSIC & AUDIBLE! https://rebrand.ly/jdt4b9vITUNES: https://rb.gy/rsax57PANDORA! https://rb.gy/3v3oc8iHEARTRADIO: https://rb.gy/j0isjnSTITCHER: http://bit.ly/1yByytu​​​​TUNE IN: https://tunein.com/podcasts/Sports--Recreation-Podcasts/The-RCWR-Show-with-Lee-Sanders-p534304/===========================FOLLOW THE RCWR SHOW ALL THROUGHOUT SOCIAL MEDIA!!!http://www.twitter.com/TheRCWRshowhttp://www.Twitch.tv/RCWRshowhttp://www.YouTube.com/THERCWRSHOWhttp://www.instagram.com/THERCWRSHOWhttp://www.facebook.com/THERCWRSHOW

Michael Ian Black sits down with me to talk about fatherhood. We also talk about his fantastic book called A Better Man A (Mostly Serious) Letter to My Son. In addition we talk about his career and his creative process. We talk about what his most proud of so far in his career.  Lastly, we finish the interview with the Fatherhood Quick Five.  About Michael Ian Black  Michael Ian Black is an actor, comedian, and writer. He started his career with the sketch comedy show The State, on MTV. Next, he went on and has created and starred in many other television shows. Movie appearances include Wet Hot American Summer, The Baxter, and Sextuplets. Black is the author of several books for children. They include the award-winning I'm Bored, I'm Sad, and I'm Worried, and the parody A Child's First Book of Trump. His books for adults include the memoirs You're Not Doing It Right and Navel Gazing. Plus there is an essay collection called My Custom Van. As a stand-up comedian, Michael regularly tours the country, and he has released several coamedy albums. His podcasts include Mike & Tom Eat Snacks, with Tom Cavanagh; Topics, with Michael Showalter; How to Be Amazing; and Obscure. He lives in Connecticut with his wife and two children. Follow Michael on Twitter at @michaelianblack. Purchase his book, A Better Man A (Mostly Serious) Letter to My Son wherever books are sold.  About A Better Man  We live in a world in which the word masculinity now often goes hand in hand with toxic. Comedian, actor, and father Michael Ian Black offers up a way forward for boys, men, and anyone who loves them. Part memoir, part advice book, it is a heartfelt letter to his college-bound son. A Better Man reveals Black's own complicated relationship with his father. He explores the damage and rising violence caused by the expectations on boys to “man up.” He searches for the best way to help young men be part of the solution, not the problem. Honest, funny, and hopeful, Black skillfully navigates the complex gender issues of our time. He delivers a poignant answer to an urgent question. How can we be, and raise, better men? About BigCommerce  BigCommerce's mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses, to large enterprises. As a leading Open SaaS solution, BigCommerce empowers merchants to build, innovate and grow their businesses online. Simply put, they focus on being the best commerce platform so their customers can focus on what matters most: growing their businesses. To learn more and start your free trial today go to bigcommerce.com.  About The Art of Fatherhood Podcast  The Art of Fatherhood Podcast follows the journey of fatherhood. Your host, Art Eddy talks with dads from all around the world where they share their thoughts on fatherhood. Please leave a review wherever you listen to podcasts.

Of the many new connections I made through the lockdowns of 2020, very few matched the energy and capacity for both vastly expansive and hyper detailed dialogue than today's guest. Ben Newsome is an educator, a Founder and ambassador for progressive educational practice and I'm delighted to welcome him today.Ben Newsome founded Fizzics Education to deliver science education across Australia, having now reached 2 million kids since 2004. He is a qualified science teacher and has a host of accolades to his name, including being a 2013 Churchill Fellow, 2020 AMP Tomorrow Maker, 2015, 2016 & 2018 Australian Small Business Winner for Children's Education Services, 2020 WSABE Outstanding Business Leader of the Year, 2019 Blacktown Business Person of the Year, and receiver of several Pinnacle Awards from the Center for Interactive Learning & Collaboration.Ben is a community leader for the International Society for Technology in Education, a board member for Educating 4 Leadership, is an advisory board member of the Center for Interactive Learning & Collaboration, an Ambassador for the Association of Science Education Technicians NSW and is part of the NSW Churchill Fellows Association committee. He is also the author of ‘Be Amazing! How to teach science the way primary kids love' & the host of the FizzicsEd Podcast.In 2012 Ben co-founded the non-profit Virtual Excursions Australia which has now grown to include over 40 major cultural institutions and departmental distance education managers, where together VEA members create collaborative video conference events and share tips and tricks on best practice. In 2015 he co-founded another non-profit called the Pinnacle Education Collaborative, a network of over 30 cultural organisations in North America that deliver virtual excursions to schools, retirement homes, remand centres and more.I hope our conversation brings you energy, cause to pause and reflect on your own educational journey and how you continue to learn today and in to the future. Ben and I look forward to hearing any thoughts, reflections or questions you have in response to our cocreated conversation – reach out or post via your preferred podcast platform or any of the connective links below.Here's a review of the key messages from this episode, based on extracts from the dialogue;Perceptions of reality- We need to consider what actually makes people understand how the world works- There's a disconnect between what people understand is happening and what the reality is.Education- For me it was an equity access problem- Let's be honest, the curriculum is contentious- Are we teaching what to learn or how to learn?Systems thinking- There's an issue when you're dealing with scale, that there's not a one size fits all- There's a real dynamic between local knowledge & systems knowledge, how do you fill the gap?- Think about why you're trying to solve the thingInnovation- If you're saying it's my way or the highway, then you're highway better be pretty good!- You're best thinking 5 years ago is your baggage today- The world is not static, pay attention to what's changing and adjust and adapt accordinglyNurturing conditions for leaders- Ben recommends these specific conditions to nurture i) constructive dialogue ii) diverse teams iii) resilience to the grind of time iv) fearlessness to handle failure- Diversity is vital - The richer the experiences of people the more likely to solve problems- Failure is 100% a marker of success- Empathy is the conductive fluid between dialogue, fearlessness and resilienceFind out more about Ben and his work here:https://www.linkedin.com/in/ben-newsome-cf-frsa-03169734/https://twitter.com/BenNewsome_https://www.fizzicseducation.com.au/https://www.virtualexcursionsaustralia.com.au/Follow Tim and join the Better World Leaders community via the links below:linkedin.com/in/timcollingslinkedin.com/company/better-world-leadersinstagram.com/timcollingslifedownsouthtimcollings-betterworldleaders.medium.comyoutube @timcollings – click here for channelEpisode Pages for this episode and all previous Better World Leaders conversations available here;4ileadership.com/category/better-world-leadersAs always, great thanks and appreciation to the team who contributed to bringing Better World Leaders to you;To Brendan Ward for mastering, final production, composition and performance of original music throughout each episode.To Cooper, Pat and the team at RadioHub studios for audio editing, technical support and creative guidance during the episodes that are recorded face-to-face. You can find out about Radio Hub's services here - https://www.radiohub.com.au/To NokNok Studios for website design, hosting and advice. Find out about NokNok's awesome services here - https://www.facebook.com/NOKNOKstudios/To Cirasa Design for logo and site graphics – Find our about Cirasa's inspiring work hereThis is Better World Leaders, brought to you by 4iLeadership

Poetry, promiscuity, philosophy: maybe you should ask your next question!Thom Gunn was born on August 29, 1929 and died on April 25, 2004. He was born in Gravesend, England to parents who were both journalists. Jorie Graham (born May 9, 1950—Taurus) won the Pulitzer Prize for Poetry in 1996 for The Dream of the Unified Field: Selected Poems 1974-1994. Since 1999, she has been Boylston Professor of Oratory and Rhetoric at Harvard—and she is the first woman to hold the Boylston professorship. She has received many honors and awards for her work. Her newest book is Runaway (Ecco/HarperCollins, 2020). Watch Graham read "Studies in Secrecy" at the 2006 Dodge Poetry Festival here (under 5 min). Jesus was born….just kidding!We mention Jorie Graham's poem "Praying  (Attempt of 6 June '03)" – the one in which the speaker adopts a cat with feline HIV. It was first published in the London Review of Books in January, 2005, and later included in her book Overlord. You can read that poem here. Graham's poem "Evolution" first appeared in The New York Times Magazine and can be read here.  The cathedral mentioned in Jorie Graham's poem is St Patrick's Cathedral Armagh in Ireland.Watch Thom Gunn reading at the Berkeley Art Center here (~25 min)The article Aaron references regarding Thom Gunn (aka "promiscuous poet") can be read here. The How to Be Amazing podcast interview with Tim Gunn can be found here. Watch Thom Gunn reading at the Berkeley Art Center here (~25 min)You can read "A Feather for Voltaire" from Hybrids of Plantas and of Ghosts here. You can hear Allen Ginsberg read "Please Master" here (~5 min)

May the Wind... Touch your Soul and Awaken your Truth! May your world exhibit this truth at every turn. This is Her. Namaste Life ... Bliss is Contagious ... Be Amazing! Instagram- https://www.instagram.com/her.namaste.life/ Bliss Menu... https://square.site/book/LDT9FMZQ9CT8H/her-namaste-life Join My "BLACKOUT' - LIGHT LIST - https://forms.gle/kqmttjJq6bnwWyLRA --- Send in a voice message: https://anchor.fm/hernamastelife/message

May your Divinity being Evident with every Move! May your world exhibit this truth at every turn. This is Her. Namaste Life ... Bliss is Contagious ... Be Amazing! Instagram- https://www.instagram.com/her.namaste.life/ Bliss Menu... https://square.site/book/LDT9FMZQ9CT8H/her-namaste-life Join My "BLACKOUT' - LIGHT LIST - https://forms.gle/kqmttjJq6bnwWyLRA --- Send in a voice message: https://anchor.fm/hernamastelife/message

An Untrained Mind can Accomplish, NOTHING! May your world exhibit this truth at every turn. This is Her. Namaste Life ... Bliss is Contagious ... Be Amazing! Instagram- https://www.instagram.com/her.namaste.life/ Bliss Menu... https://square.site/book/LDT9FMZQ9CT8H/her-namaste-life Join My "BLACKOUT' - LIGHT LIST - https://forms.gle/kqmttjJq6bnwWyLRA --- Send in a voice message: https://anchor.fm/hernamastelife/message

May Perfect Peace Penetrate every Piece of YOU! May your world exhibit this truth at every turn. This is Her. Namaste Life ... Bliss is Contagious ... Be Amazing! Instagram- https://www.instagram.com/her.namaste.life/ Bliss Menu... https://square.site/book/LDT9FMZQ9CT8H/her-namaste-life Join My "BLACKOUT' - LIGHT LIST - https://forms.gle/kqmttjJq6bnwWyLRA --- Send in a voice message: https://anchor.fm/hernamastelife/message

May you know the POWERHOUSE that is YOU! May your world exhibit this truth at every turn. This is Her. Namaste Life ... Bliss is Contagious ... Be Amazing! Instagram- https://www.instagram.com/her.namaste.life/ Bliss Menu... https://square.site/book/LDT9FMZQ9CT8H/her-namaste-life Join My "BLACKOUT' - LIGHT LIST - https://forms.gle/kqmttjJq6bnwWyLRA --- Send in a voice message: https://anchor.fm/hernamastelife/message

Earth Day is Everyday! A Conscious Celebration and Salutation is Due with each Dusk and Dawn. May your world exhibit this truth at every turn. This is Her. Namaste Life ... Bliss is Contagious ... Be Amazing! Instagram- https://www.instagram.com/her.namaste.life/ Bliss Menu... https://square.site/book/LDT9FMZQ9CT8H/her-namaste-life Join My "BLACKOUT' - LIGHT LIST - https://forms.gle/kqmttjJq6bnwWyLRA --- Send in a voice message: https://anchor.fm/hernamastelife/message

History of National Poetry Writing Month National Poetry Writing Month (also known as NaPoWriMo) is a creative writing project held annually in April in which participants attempt to write a poem each day for one month. NaPoWriMo coincides with the National Poetry Month in the United States of America and Canada. NaPoWriMo, or National Poetry Writing Month, is an annual project in which participating poets attempt to write a poem a day for the month of April. This website is owned and operated by Maureen Thorson, a poet living in Washington, DC. Inspired by NaNoWriMo, or National Novel Writing Month), she started writing a poem a day for the month of April back in 2003, posting the poems on her blog. When other people started writing poems for April, and posting them on their own blogs, Maureen linked to them. After a few years, so many people were doing NaPoWriMo that Maureen decided to launch an independent website for the project. My History with National Poetry Writing Month I started writing poetry in 1988 after I had been exposed to T.S. Elliot in my honors English class in high school. In 1992 I started reading my poetry publicly at Espesso Europia Coffee Shop in Abilene Tx while I was in the United States Air Force. This continued for many years when I ran my own poetry reading at Cannova's in Loves Park Illinois and attended the poetry slams at The green Mill in Chicago Illinois. While living in Rockford Illinois I published my first book of poetry Throwing Yourself at the Ground and Missing in 2007 followed by Postcards From Someone You Don't Know in 2008 Wisdom From the Sack in 2010 and Shaving Crop Circles In My Chest Hair in 2017. You can get copies of all of these books in my merch section. In 2009 I started participating in National Poetry Writing Month which became the basis for my book Wisdom From the Sack and Shaving Crop Circles in My Chest Hair. In 2020 I started publishing my podcast version of the challenge and those can be viewed here for 2020 and here for 2021. April 13th Poetry Prompt And now for our (optional) prompt! Today, in honor of the potential luckiness of the number 13, I'd like to challenge you to write a poem that, like the example poem here, joyfully states that “Everything is Going to Be Amazing.” Sometimes, good fortune can seem impossibly distant, but even if you can't drum up the enthusiasm to write yourself a riotous pep-talk, perhaps you can muse on the possibility of good things coming down the track. As they say, “the sun will come up tomorrow,” and if nothing else, this world offers us the persistent possibility of surprise. April 13th Poem How Are You Not Dead Yet  13 April 2022  Two motorcycle wrecks with trees on a farm  Jumping off freezers with a face plant and a broken nose  Collapsed tunnels in the neighbor's new construction  Roman Candle vs Bottle rocket fights  Diving into an inground pool from the roof of the house  Trapped under the ice in the local swimming hole during a blizzard  These are a few of my favorite things to do before age 12  Dodging bullets in Somalia while delivering booze to the Aussies  Wrecking a motorcycle on a dark Texan road  Clubbing rattle snakes for a festival  Dressing freshly struck armadillos up in sombreros and beer cans  Bungie jumping into the Rio Grande  Being electrocuted at 15K feet trying to fix a firelight so I could get a beer in Germany  Driving a van as old as me with no steering column bushings  These things and more that I cannot speak about kept me awake in the military  Rescuing a suicidal actor at a bonfire with an open-air tackle  Winning at spades while being outgunned and chased in my lil 3 banger Metro  Bringing a machete to a gun fight while delivering pizza  Having a stalker chase me 100 miles in Missouri  Meeting that same stalker years later and flashing the same machete  Working on sets fresh from wrist surgery and large doses of Vicodin  Moving to Phoenix in June with no AC in the car  Deadman carrying a roommate before the flood of our basement apartment with live outlets on the floor  College was a hoot for me let's try some more   Three rips from Chicago to Fredericksburg back-to-back over a 3-day weekend  More MRI's than I have fingers and toes to count make me glow in the dark  Spinal tap that caused my left leg to feel electrocuted and on fire simultaneously  Brain fistula that was embolized and now everyone smells of burnt vinyl  Being told on a Friday at 4 PM you have MS have a great weekend  While my car refuses to start 60 miles from home  Fighting off 2 soldiers younger and bigger than me, because they won't accept defeat  And I thought these would be my quiet years  So yeah, why am I not dead  Is it because I like to make my guardian angel work overtime  Do I have a 4-leaf clover horseshoe in my pocket  Or was I born under a good sign  I guess I am here to tell you that hang on for this ride we call life  I am here to tell myself that I have lived  And if none of this stuff has killed me yet  I must be a strong MF  And that is all I really ever wanted to be  Reaching Out To reach out to me, email timothy@createartpodcast.com I would love to hear about your journey and what you are working on. If you would like to be on the show or have me discuss a topic that is giving you trouble write in and let's start that conversation. Email: timothy@createartpodcast.com YouTube Channel: Create Art Podcast YT Channel IG: @createartpodcast Twitter: @createartpod

Last day of January is here.  Eleven more months to go!  Paint your life daily as a masterpiece.  Write your story as YOU are your superhero!  Be Amazing!  You have that power!  The Music Authority LIVE STREAM Show & Podcast...listen, like, comment, download, share, repeat…heard daily on Podchaser, Deezer, Amazon Music, Audible, Listen Notes, Google Podcast Manager, Mixcloud, Player FM, Stitcher, Tune In, Podcast Addict, Cast Box, Radio Public, and Pocket Cast, and APPLE iTunes!  Follow the show on TWITTER JimPrell@TMusicAuthority! Are you listening? How does and can one listen in? Let me list the ways...*Listen LIVE here - https://fastcast4u.com/player/jamprell/ *Podcast - https://themusicauthority.transistor.fm/   The Music Authority LIVE STREAM Show & Podcast!  Special Recorded Network Shows, too!  Different than my daily show! *Radio Candy Radio Monday Wednesday, & Friday 7PM ET, 4PM PT*Rockin' The KOR Tuesday, Wednesday, and Thursday at 7PM UK time, 2PM ET, 11AM PT  www.koradio.rocks*Pop Radio UK Friday, Saturday, & Sunday 6PM UK, 1PM ET, 10AM PT!  January 31, 2022, Monday, one of three…Orbis 2.0 - TMA SHOW OPEN THEME3 Bucket Jones - I Remember3 Bucket Jones - Not YetBriana Dinsdale - I'll Run To You@Catesby Jones - 06 - I Don't Want To Let Her Go [These Roads Of No Return]Cat Dowling - All That I Can DoCyanide Pills - Do You Wanna KnowCyanide Pills - The Kids Can't Be Trusted With Rock n RollDeaf Lingo - 06 FriendsGuy Grogan - Back to the Sunrise [Same Morning Light]George Hennessey - Go With The FlowISYLA– SapphireJacks and Atoms - In My HeadKimberley Rew & Lee Cave-Berry - Stomping All Over The World [Sunshine Walkers - The Best Of….]Jim Basnight - Opportunity KnocksJim Basnight – Still A Part Of MeKev Hopper Music- The Dog Walker [Sans Noodles]Klangstof - Ocean View [Ocean View]

BE Amazing, I Say... be amazing! Being the Gentle Observer, Walking hand in hand with Self Compassion as you Unravel the Love and Mysteries of Life is Definitely GOOD LIVING? Tap in and Get some Vibrational Medicine! Instagram-@Her.Namaste.Life https://www.instagram.com/her.namaste.life/ … HELLO

You can watch this interview here! www.TableRushTalkShow.comMolly loves helping her clients to systemize their work and master the magnetics of marketing so they can experience more freedom and make an even bigger difference. ” She's got courses, coaching, and tarot cards that she's grown into a 6 figure business.  She can show you how to create a kick ass lead magnet.  ...and all from the comforts of her sprinter van.Molly is the founder of Wild Hearts Rise Up. Creator of Magnetic Influencer Collective. The writer and illustrator of the Wild Hearts Rise Up Oracle deck.  And the host of two podcasts. Tactical Magic Podcast. and the Reveal The Game of Life podcast.I love Molly and I always learn so much when I talk to her and come away inspired  This conversation was no different and I was blessed to be recording it for all of us to enjoy.We start with her breakthrough moment where she is given clarity on her gift and how she can bring it to the world.  And it all starts with a Karen.“And I actually had a moment where I was ready to quit my business. Hmm. I asked my friend, Karen, there are great Karen's in the world, I have to say, Karen, you know, would you just tell me what I'm good at? Because I clearly can't see my strengths myself, like, Would you tell me what the world actually needs for me. And she said, we need your help with that stuff, you have a capacity with creating content and writing copy, and building these systems and using technology that most of us that our coaches and healers don't have figured out and don't want to figure out.”We cover some basics.  Dial in your web based calendar/scheduler and start building your email list.How to be powerful with your email list.How to not be slimy with your email list.How to eloquently let your list know that you are moving in a new direction.  (she's had to do it a few times herself.  And a few times in rapid succession.)Her best strategy to build your email list!  Her Free/gift lead magnet that was generating 100 leads a week running a small add to her lead magnet.  And see can teach you how to do it.Molly is going to encourage you to charge what your worth for your service.And how to, in my words, fail forward faster! “…the one thing I like to remind people of is, you cannot easily cognate your way to clarity. But if you start testing and trying and exploring and actually putting things out in the world, you will get clearer a lot faster.”And then, in an ode to the original Bitch Slap …The Accelerated Path To Peach Podcast! she tells me about one of her bitch slaps from the universe…  Busted down vehicles.  Stepping out of the matrix. Redemption with her father!  Her list finally bears fruit.It turns out she gets her writing gifts from her mother.  Who just happens to be a successful screen writer.  And hosts writing retreats on cruise ships to Europe.  And who is Molly's biggest supporter and inspiration. And we finish up with the power of personal development work.  And she breaks down her favorite books, modalities etc. ENJOY!Administrative: (See episode transcript below)All things Molly Mandelberg!Wild Hearts Rise Up: https://www.wildheartsriseup.com/Magnetic Influencer Collective: https://wildheartsriseup.mykajabi.com/magicWild Hearts Rise Up Oracle deck: https://wildheartsriseup.mykajabi.com/oracle-deck-and-guidebookTactical Magic Podcast: https://podcasts.apple.com/us/podcast/tactical-magic-podcast/id1334995814Reveal The Game of Life podcast: https://podcasts.apple.com/us/podcast/reveal-the-game-of-life/id1548076235Where she got some of her sales training.  Thrive! Academy.  https://thrive-academy.com/And Access Consciousness: https://www.accessconsciousness.com/Her quiz:  https://go2.bucketquizzes.com/sf/2c4a2f89The books she mentions.“Ask.” Ryan Levesque.  Ask: The Counterintuitive Online Formula to Discover Exactly What Your Customers Want to Buy...Create a Mass of Raving Fans...and Take Any Business to the Next Level https://amzn.to/3JhWFr5“Loving What Is” Byron Katie, https://amzn.to/3Fs42tE“Being You, Changing the World”.  Dr. Dain Heer. https://amzn.to/3mvIrc5Her quiz course: https://wildheartsriseup.mykajabi.com/quiz-mastery-greenMolly's resource page! https://www.wildheartsriseup.com/offerings/resources/Check out the Tools For A Good Life Summit here: Virtually and FOR FREE https://bit.ly/ToolsForAGoodLifeSummitStart podcasting!  These are the best mobile mic's for IOS and Android phones.  You can literally take them anywhere on the fly.Get the Shure MV88 mobile mic for IOS,  https://amzn.to/3z2NrIJGet the Shure MV88+ for  mobile mic for Android  https://amzn.to/3ly8SNjSee more resources at https://belove.media/resourcesEmail me: contact@belove.mediaFor social Media:      https://www.instagram.com/mrmischaz/https://www.facebook.com/MischaZvegintzovSubscribe and share to help spread the love for a better world!As an Amazon Associate I earn from qualifying purchases.Transcript:Mischa Zvegintzov 00:15Well Molly, how are you?Molly Mandelberg 00:17I'm well today Thank you.Mischa Zvegintzov 00:19Molly Mandelberg you are the founder of Wild Hearts Rise Up. Creator of Magnetic Influencer Collective. And you're the writer and illustrator of the Wild Hearts Rise Up Oracle deck. You're the host of two podcasts. Tactical Magic Podcast. which you just interviewed me on for on whatever the other day. which was amazing you just were held so much beautiful space and and at these great times you very eloquently recapped what I said and I was very impressed with that. So thank you very much. And then you've got the Reveal The Game of Life podcast. Is that still in action?Molly Mandelberg 01:03Oh, yeah.Mischa Zvegintzov 01:04Okay, fantastic. So you are managing two podcasts?Molly Mandelberg 01:09Yeah. And a business and social life somehow too...Mischa Zvegintzov 01:15...And a business and social life AND which on here I guess we'll get to that...  Well, I'll keep going because the best parts coming up I think.Mischa Zvegintzov 01:27After spending years mastering content creation and online marketing, and I'm going to interject here really quick, you, the few times I've got to interact with you.Mischa Zvegintzov 01:33You clearly have the copy and the content creation side of things... very intuitive around that. Very well experienced. When we've been interacting and I've been you know hedging or looking for words you very quickly and eloquently bring up... help frame it in a very cool way. So anyone listening needs to know that about Molly. Aifted and awesome. Mischa Zvegintzov 01:43So as I start creating funnels, there's a great chance Molly will be working on the copy.Molly Mandelberg 02:12Looking forward to it.Mischa Zvegintzov 02:13Yeah. Hopefully.  You never know, right? We get to pick our clients too, right? My guess is you're very good at picking your clients and being like, "Yeah, you don't fit Have a good day".Mischa Zvegintzov 02:28Molly finds her bliss in bridging the worlds of heart centered healing and transformation with the practical business strategies of levering leveraging a message into a global movement. You're a certified NLP coach. An Access Consciousness bars facilitator. And a transformational leadership coach. And a full time nomad.Mischa Zvegintzov 02:53Molly works with coaches, healers and conscious leaders to broadcast their messages with ease, so they can reach more people and make more money with less time spent. Hence, you do not mess around that you live by the schedule. She travels the world full time and runs her six figure business out of her self converted Sprinter van time and tiny home. Now, how fun is that?Mischa Zvegintzov 03:20Molly loves helping her clients to systemize their work and master the magnetics of marketing so they can experience more freedom and make an even bigger difference.Mischa Zvegintzov 03:35So how do you do this out of your van? Molly Mandelberg 03:39Yeah, however I feel like it...Molly Mandelberg 03:41I just want to say you said a couple times that I don't mess around. And I want to revisit that and just say "I built my business in such a way that I have time to mess around". So I definitely do have lots of travel and lots of play, and lots of exploring and adventures. And I think when we set our business up the right way, we can have that spaciousness and have that time, which is why being a full time Nomad makes it possible because I have systems set up to support me to do that.Mischa Zvegintzov 04:11Yeah. Tell me about that journey. Have you? Did you come out of the womb like I'm a Systems girl or a systems person?Molly Mandelberg 04:17And I actually had a moment where I was ready to quit my business. Hmm. I asked my friend, Karen, there are great Karen's in the world, I have to say, Karen, you know, would you just tell me what I'm good at? Because I clearly can't see my strengths myself, like, Would you tell me what the world actually needs for me.Molly Mandelberg 04:17I think I've always had a very engineering brain. And I like understanding how things work. And I like putting puzzles together. But it wasn't until really I started my business as a hypnotherapist and immediately started just geeking out on online marketing and trying to understand how how people who don't know me could learn to know me and like me, and trust me. and how I could create content that both adds value to people's lives and also sometimes invites them into my world. And as I started geeking out on that there was a period of time where there was this dissonance of, I just want to build things I just want to make content but If none of it is really landing, and it's not really aligning the business I'm running is not really aligning with who I feel like I'm becoming.Molly Mandelberg 05:26And she said, we need your help with that stuff, you have a capacity with creating content and writing copy, and building these systems and using technology that most of us that are coaches and healers don't have figured out and don't want to figure out. Because we want to keep doing just the healing work that the magic trick that we've mastered, the modalities that we are in love with.Molly Mandelberg 05:50And the words that came out of my mouth where "no one's gonna pay me for that. That's the fun part."Molly Mandelberg 05:54And if you ever hear yourself saying or thinking that that's probably the thing you're meant to be doing.Molly Mandelberg 06:00So what happened over time, is I was going hard into the technology and system development, like realm. That consciousness part of me, the healer that had started a business as a hypnotherapist was feeling under serving, I guess you could say it was feeling left behind. And so it's been a process to synthesize those two. So that's why I say I bridge the world between the heart centered healing and the tactics and strategy to grow business.  Because I think both of those are absolutely required to actually level up and to get the success and to reach the people that we want to reach.Molly Mandelberg 06:00Doing the technology and setting up the program. And writing the copy is only part of it. Getting ourselves aligned in such a way that our people can even find us that we take our invisibility cloaks off that we broadcast our light into the world, that we're willing to receive the income and the clients that want to come to us in a big way. That is a key component in this in the growing of a business like this. So I now teach both, I brought in the healing back into my business to help people uncover those limiting beliefs and break through those upper limits. So that they could do both.Molly Mandelberg 06:00And I had...we were at a workshop, when we had this conversation, I had a chance the next day, to give a talk, I had won a challenge, purely through tenacity, not through making money as a speaker, but I'd want to speak or challenge and I got to speak to part of the room. And I changed my talk overnight and made an offer for that basically, helping people develop their content and figure out how to leverage their message to be online. And hopefully, through courses and programs beyond just one on one services. And I made that offer. And I got three clients, which had been the first three clients in many months. So I was really it was a turning point, it felt like a sign from the universe that I'm supposed to go this way now. And those three clients, single sessions led to packages led to referrals. And that was four or five years ago that maybe six years ago, that I made that shift, and it's just expanded and grown.Mischa Zvegintzov 08:07Hmm. So it's almost as if the systemization, the copy creation, is a backdoor into, into Alright, let's look at your limiting beliefsMolly Mandelberg 08:22...or people show up for both now, which is great. Yeah. Yeah, cuz I mean, anyone out there who is an entrepreneur who has tried to share something with the world, you may have noticed that even if you set it up perfectly and do it, right, it doesn't always work. And sometimes that's because we don't believe it will work.  Sometimes that's because there's a part of us that's afraid it will work. I think it was who I'm forgetting her name Marianne Williamson that said, we're more afraid of our light than our darkness. Yeah, yeah, we're actually terrified of success. We're terrified of outgrowing our family and friends, and being too big into potent into powerful. And we have to get over that shit if we're actually going to make the difference that we're on this earth to make.Mischa Zvegintzov 09:05Yeah. What do you think? What do you think, is the biggest sticking point there? You'd you see from your clients? Like, what's the what's the biggest?Molly Mandelberg 09:19Like, usually with my clients, they come in saying, I want to make this bigger thing happen. And I just don't know where to start. Because there's so much information on the internet. You've been on YouTube, you know, there's 1000s of people trying to teach you the thing they know how to do. And there's so many different ways to grow a business. There's so many different strategies that will work for certain people. And it's really easy to get lost in a sea of too many tools, and too many techniques and too many different avenues to pay attention to.Molly Mandelberg 09:51So a lot of my clients come to me overwhelmed with all the ideas that have been thrown at them. And feeling like they're spinning their wheels going in circles, just to figure out what their business actually needs, how to bring their message forth. So I don't teach one size fits all business, I ask the person, what they're wanting to create. And then depending on what their strengths are, what their energetic brilliance is, we figure out the best way for their business to grow and for their projects to come to life. And how to create those in such a way that they're duplicatable, so that you run a program and it's not dead, and you have to start a new one, you can recreate it and launch it and sell it another time. And we want to systemize that process. So it's really easy to keep mastering the craft of whatever that new program or course is that you've created.Mischa Zvegintzov 10:40Hmm. And so do you have your a systems girl? And I hope that's okay, that I say that oh, yeah. Okay, cool. You're a systems girls. So someone rolls in. And they're like, I have a vision in what so what's your like, process, step one we go...Molly Mandelberg 10:59Depends on the business again. So it depends on where the person is at.Molly Mandelberg 11:02I will say the first tools that I recommend every entrepreneur in this kind of coaching and healing leadership kind of space. If you don't have a scheduler, and you don't have an email list start there. A scheduler is an online scheduler, so people can take a link and book themselves on your calendar. If you've ever tried to make an appointment with someone, and you've gone through six or seven emails back and forth, trying to find a time that works for both of you, and then somebody has to figure out the Zoom link, then somebody has to add it to the calendar. And all of that could be done in one click of a link. That is the first time saving tool, any entrepreneur or anyone who's working outside of you know, a regular nine to five job... that online schedule or if you need to make appointments with someone, that's the first thing that's going to save you a ton of time. You should not be responding and replying to five emails just to set one appointment.Mischa Zvegintzov 11:56It's ludicrous, right?Molly Mandelberg 11:57It's ludicrous.Molly Mandelberg 11:58And then the email list... beginning to build your audience.Molly Mandelberg 12:01People think email marketing is dead. Molly Mandelberg 12:03Email marketing, the old way it used to be done is definitely dead. People do not want 30 blasts hard selling them on something that they may or may not want. That's gone. But there are ways to use your email list to actually build a relationship with people. And if anybody was around, we'll say mid October, in 2021. Facebook and Instagram went down for half a day. Nobody could get in, nobody could see anything new. If you were building our marketing presence on those platforms, that was probably a scary day for you. Because nobody could see what you were doing. And you couldn't reach out to anyone. And you might notice that that could happen any time those platforms are not set in stone. They could die. Your account could be closed for no reason. It's really hard to get ahold of anyone.Molly Mandelberg 12:48So building an audience, on your own system, your own email list, where you're actually finding people who want to be in your inner circle, and having a chance to connect directly with them. Yes, not everyone will open every email. Yes, not everyone will want to buy your stuff. But you have an opportunity there to actually cultivate a connection with your people in a way that you don't on social media.Molly Mandelberg 12:48So building an email list and figuring out how to connect with them is the next one.Molly Mandelberg 12:58And one of the things I would put, I usually put on my clients, you know, priority list. Is to find ways to connect with those people when you're not selling. So a lot of people are like, Okay, I have a list, but I'm not growing my list. And I'm not really connecting with them unless I'm having something to invite them to. Well, there's this energetic. I call it an energetic bank account that we have with each individual that's on our list. And if we're just asking and inviting and making calls to action, and asking people to register and click after a while, it feels pretty slimy. It's like stop asking me for stuff. I don't want it. I don't know you, I don't care. And it feels like you're taking taking taking.Molly Mandelberg 13:59So the antidote to that is to make deposits in that energetic bank account by delivering actual value. And that could be your podcast, that could be videos you've put on YouTube. That could be just a note of like, here's what I'm thinking about. Here's a story about something that happened to me and what I learned from it. That's just I just want to share that with you hope you have a great day, adding little value contribution nuggets like that makes the energetic bank account feel better when you're ready to go and make a withdrawal, so to speak, ask people to click or to register or to show up to something.Mischa Zvegintzov 14:32Can I ask you a question?  A little nuance within that.  If you're... because you were talking to me... we had a conversation andI was like yeah, I'm trying to figure out how to increase my email rate to my list. And you're like, Well, you you, you do a podcast episode every day you could affect and I can't remember how you said it. You said you could do like you could say here's my here's this email... Here's this podcast episode that I did. Here's the main gist of it. Here's the highlight. Listen for the rest. Is that kind of what you said?Molly Mandelberg 15:11Yeah totally yeah.  That is both. I mean, because you're asking them to come over and click it. In some ways, it could be seen as an ask.  But because it's free. And you're not asking them to register or give them any give you any information, it is kind of just a value add. The reason I said put the little nugget, the juicy synopsis or whatever in there in the email.Molly Mandelberg 15:32Some of your audience wants to read stuff, some of your audience wants to listen to stuff, some of your audience wants to watch stuff. So giving them the option of receiving your juicy nugget of value in a way that works for them is how you kind of serve the whole people.Mischa Zvegintzov 15:48Yeah. love it. That's great. Do you what? What....Mischa Zvegintzov 15:53So a couple of things come to mind. And one is, you know, it's easy to stay, say start building an email list, saying it in the reality of one day at a time starting to build that email list are two different things. But I'm also intrigued how did you?  Well. So you're obviously building your list. Pre Karen, right? Pretty good Karen. You're you're building your list, but it's more focused on hypnotherapy, NLP, things like that more of the healing modality. You have the epiphany with Karen, your friend...Mischa Zvegintzov 16:29what was your friend's name? Who was like, Hey, speak at my thing. You remember his name, or her name?Molly Mandelberg 16:33The place where I won this where I had the speaking opportunity? That was called Thrive Academy, which is an amazing business growth thing for people who are early on in their business and want to find their niche and learn how to make find clients.Mischa Zvegintzov 16:45Cool. And so was it in their online? Yes. So was it an opportunity to present online?Molly Mandelberg 16:50No, it was years ago. So it was in person at a conference.Mischa Zvegintzov 16:54Hence the you were looking for the Table Rush it worked? Yeah, we'll tie that in. So. So you are going to you said...Molly Mandelberg 17:07You're asking how do I interact with my list when I'm changing my niche?Mischa Zvegintzov 17:10Yeah.Mischa Zvegintzov 17:11Well, well, hold on. hold. So if I'm interested... what was your presentation? You said I changed it overnight. Right? You had? Yeah. So was that easy? Or sticky? Or was it did it come quick? Or was it...Molly Mandelberg 17:25I was at a speaking conference where they were teaching me how to be a good speaker and make an offer. So I was using their template in their framework to rewrite my speech. So my speech beforehand was more... I forget I was changing my niche a lot that first couple years, or that first few months in Thrive Academy, but it was something like finding your purpose.Molly Mandelberg 17:47Which I had noticed over a few months, nobody actually wants to put down money to find their purpose, at least they didn't want to with me.  It was a little bit too vague and not really like hitting on a true pain point, which is, what do you actually want to be? Or how do you actually want to, you know... usually the niches that work very directly speak to being... finding more wealth.Mischa Zvegintzov 18:11YepMolly Mandelberg 18:12Being healthier, or feeling more beautiful, or healing or transforming your relationships. So being in a purpose niche, I wasn't quite nailing one of those directions. And that's why nobody was really showing up. So when you're talking about growing a business that's directly related to increasing my financial abundance, and so people are more likely to invest in working in something like that.Mischa Zvegintzov 18:36So you, you You're, you're pre that moment, you as you're taking... you're taking classes to learn how to present... Which I love. I think that's such a cool thing. I did not know that about you. So you're taking that to be more effective.Molly Mandelberg 18:51And at the beginning of my business, I was learning whatever the hell I could to help me.Mischa Zvegintzov 18:55So good. That's I think it's so powerful.Molly Mandelberg 18:57Yeah, it's important to to invest in mentorship of people who know how to do what you want to do is a really like, high level way to go about anything. If you don't know how to do something, learning it from somebody who really does know how to do it is a fast track to figuring it out.Mischa Zvegintzov 19:14So good. And I think you know, that was a that's been a hard lesson for me over my life. People will say invest in yourself and that can be a very ambiguous term but that is clearly an actionable way to invest in yourself, right?Molly Mandelberg 19:29Yeah. Monetarily investing in mentorship and also investing time in learning something new that could look like reading a book and actually trying to implement what it tells you... Yeah.Mischa Zvegintzov 19:40So is this outside of thrive? So thrive and you taking these classes are two different things?Molly Mandelberg 19:45I was taking many different paths Thrive was one of the big ones at the beginning of my business.Mischa Zvegintzov 19:50Okay. And I'm sorry to get granular granular on you. But are you learning how to speak on stage through thrive and you win one of their...Molly Mandelberg 20:00I was.  In 2015 or 2016 .Mischa Zvegintzov 20:03You get the opportunity to present cuz you are doing a good job.Molly Mandelberg 20:07Yeah, I won their game. Mischa Zvegintzov 20:09You won their game. perfect.Mischa Zvegintzov 20:10So... you have the epiphany moment and before your headline or your thesis of your talk is literally, "I'll help you find your purpose".Molly Mandelberg 20:21Something along those lines. Yeah.Mischa Zvegintzov 20:23Then it became... Do you remember fairly specifically what it became?Molly Mandelberg 20:26It became "I'll help you get your business online basically".Mischa Zvegintzov 20:30Fantastic. Thank you.Molly Mandelberg 20:31Yeah. And that's evolved a lot since then to to be more specific.Mischa Zvegintzov 20:34Okay, cool.Molly Mandelberg 20:36So what to go back to what we were talking about which is you're growing an email list, you've got this audience of people who want to hear a certain kind of thing from you. I had to pivot to say, "This is who I'm talking to now. And this is the kind of stuff that I'm coming to." And this is a great email for anyone who changes in directions. And I mean, I had changed directions enough times that year that some people on my list got number, a number of these emails. Molly Mandelberg 20:59You basically want to say, "Hey, I'm so and so I'm here you've been hearing from me, or maybe you haven't been, and I am moving in a new direction. And I want to give you the chance to stay or go.  Are you down to hear from me about these kinds of things?  This is kind of stuff I'm gonna be sharing with you, and and inviting you to and talking about. And if you want to hear about that, no action necessary.  If you think you'd rather not hear about from that from me or about that at all, or for me at all anymore. This is your invitation to unsubscribe, or you can hit reply, and I will unsubscribe you for you. And that's really generous, because it's saying, Hey, here's what we're doing. And are you in or are you out. And if you're out no hard feelings. And if you're in, let's go.Molly Mandelberg 21:03So you can do it in a really connected way. And usually, the people who stick around are now probably less...Molly Mandelberg 21:54Anytime you lose subscribers, it's actually a good thing. Because you've now condensed your list to being more passionate about you. More connected, more happy to hear from you.  Anybody who leaves is taking themselves out of it. And so you now have got a more potent connection with your list. And so that... I mean part of those years, I was trying to figure out how to build my list in the first place. And I had to recreate new strategies and try different things and different things work.Molly Mandelberg 22:22But people are generally less inclined to just put their email in a box for no reason. They're more likely, Same with the energetic bank account idea, they're more likely to put their name and email in a box, if they are going to get something that they want. So people don't really want a newsletter. People don't really want to simply stay connected, although sometimes they will, if they think you're awesome, especially if you have a podcast, they've been connecting with you. They want to know what else is out there. But giving them a reason. So some kind of a free gift, some kind of a video series, some sort of a tool for them to receive more magic, only available through that portal, they'll come through the portal to get the thing.Mischa Zvegintzov 23:06So what are you doing today? What's your little (Free gift)?Molly Mandelberg 23:10Yes, so I've got tons of free gifts. Anytime you buy a program, or course of course you end up on my email list. And then I've got a free gift called the "Money Machine Blueprint", which is sort of the framework of how email lists work and tells you how to make a free gift and stuff like that.Molly Mandelberg 23:25The best free gift or lead magnet that I've ever created, which I had to create a course to teach people how to do it because it works so well. Is a quiz. I call it "A Client Attracting Quiz." And my quiz is on my website, it's, "What level of thought leader are you?" And it lets people know of the five stages that I created this framework with archetypes from the Major Arcana of the Tarot. Are you the fool? Are you the magician? Are you the High Priestess? the Empress? or the higher fan? And depending on where you land on that, what's the invitation to start growing into the next phase. So people get this beautiful 16 page PDF all written up about how where they're at right now is perfect.  How it's really a beautiful part of the phases of growing a business and becoming a thought leader. And how to overcome their inner arch nemesis to begin expanding into the next level. So that quiz has gone through three or four different maybe five different iterations over the years. But after I saw it start really working. I started running a $5 a day Facebook ad to it. And I grew my list to like 10,000 after a year or two.Mischa Zvegintzov 24:33That is amazing.Molly Mandelberg 24:35So I was getting 70 to 100 leads every single week just by running a small add to my quiz. And that was the biggest list grow thing ever and I had peers of mine colleagues of mine that I've done other projects with tell me I was a damn fool for not teaching people how to do what I did with that. And so I created a course to do that.Mischa Zvegintzov 24:55Tell me the name of the course again,Molly Mandelberg 24:57Quiz mastery.Mischa Zvegintzov 24:58And it's all in your... they can go to I've got it over here. Is that on your where to go? Why? What's your website? Again?Molly Mandelberg 25:07www.WildHeartsRiseUp.comMischa Zvegintzov 25:09Yes, www.WildHeartsRiseUp.com. I'm looking over here anybody wondering what I'm looking at? And say it again, because I'm thinking we definitely want people to hear that again. So they can...Molly Mandelberg 25:24www.WildHeartsRiseUp.com. And if you go to offerings, and then programs, you'll find it.  Called Quiz Mastery. And on the home page you'll see the quiz if you want to take it and see how you like it. Nine questions. It's really fun.Mischa Zvegintzov 25:37Nice. And it's fun, how fun, it's fun, and educational.Molly Mandelberg 25:41That's the thing is people love to interact with a quiz because it's a game. And we've been playing games for 1000s of years, people want to be entertained, they want to be asked questions about themselves. And through the process of answering those questions. They're already learning something about themselves. So there's this introspection, this self awareness and this gamified experience, that is just more fun than other free gifts.Mischa Zvegintzov 26:05It's beautiful.Mischa Zvegintzov 26:06Question on the the inspiration to say, "I'm changing directions. This is it, if you want to hear about it. Fantastic. You don't have to do anything just to enjoy, learn whatever. Or unsubscribe." Was that taught to you? Or it was that inspiration?Molly Mandelberg 26:27I just sort of, I don't think I learned that from anyone.Mischa Zvegintzov 26:31Just intuitive at this point. Trial and error. You're like people... like people want to know this. They don't just...Molly Mandelberg 26:36Well, yeah, I mean, I wanted to feel authentic and sending them a different kind of content. So I wanted to let them know that things were changing, new stuff was gonna be coming.Mischa Zvegintzov 26:46And then the quiz thing was that a little combination inspiration... you'd heard of thatMolly Mandelberg 26:51That was from a book called "The ask method" by Ryan Levesque (https://amzn.to/3JhWFr5) who really designed that whole process from a lot of research and human psychology and stuff like that. So he came up with a system, and I just kind of reverse engineered what I learned from him.Mischa Zvegintzov 27:09Fantastic. So thank you for sharing that. Anybody who's listening? Watching. Is like, Oh, this is awesome. They can reach out to you. And you would be like, hey, I'll walk you through this. Let's, let's get your... I'll teach you even how to use the online calendar. And, and let's start building your list. And here's the quiz.  And you, you'd be like, alright, you would dig in and be like, alright, what kind of quiz are we going to make for you? Like, if I called you, you'd be like, alright, Mischa, what do you like? What are you passionate about? Let's get the quiz together. You could help somebody with that?Molly Mandelberg 27:46Yes, I do. I have the the quiz Mastery program is self guided. Sometimes I also run it live with q&a calls. And then I also have done for you services for quizzes where people can come to me and have the idea. And then I go and build the whole thing for them.Mischa Zvegintzov 28:01And you travel around in a van, which I'm looking at, which is incredible. It's... alright. Great. That's fantastic. Thank you. Alright, so...Molly Mandelberg 28:12I'm actually you just gave me a good idea I've been meaning to for a long time, I have a template for how to set up your scheduler, so you don't miss any steps. I'm going to put that as a free gift on my website, too. So if people need help getting the schedule or thing figured out, I'll I'll have that template up there soon.Mischa Zvegintzov 28:27Love it. That is a great gift. I'll jump in there and take advantage. I'm good at using the tool, but I don't have it. I've told you this myself and like I love the way you have all your little intricacies within it.Mischa Zvegintzov 28:41Cool. So all right, what if somebody kind of what's the next level? So there's that's like that's like bare bones basic get started, like what's next?Molly Mandelberg 28:49The next level usually is people. I sort of work with people who have been seeing clients for a while. So Thrive Academy is an amazing resource for somebody who's just getting started and needs to sort of figure out who their niche is. Start figuring out how to attract clients, how to do free consults, how to start really getting clear on who your people are and how exactly you serve them. Once people are clear on that there's usually a desire, there's often as desire to move from one on one services, to groups and online courses. So I'm really the best resource. Well, I'm the best resource that sounds really cocky. I am great for people who want to move from one on one to groups. and they already know who their clients are one on one and they're ready to systemize their process. or to develop an offering so that people who can't afford their one on one work have somewhere to go. or people who would prefer to be in a community setting learning the stuff from them have somewhere to go. and how to create that process so that it's easy, and so that it's not a pain in the ass to run so that it's easy to sell it. People can just click a button and take it. how to start writing copies so that you can actually sell this to your email list or you can post about it confidently.Molly Mandelberg 30:07So it's the copy and the content creation and the technology to just make it easier to broadcast your message. And I also work with people who are just trying to grow their one on one practice, like, that's definitely still in my wheelhouse. And it takes some showing up, it takes some broadcasting, it takes some marketing. And marketing is kind of a dirty word in the heart centered healer space. But the truth is marketing is where we simply allow our light to shine more broadly out into the world so our people can see it, and find their way to us. And that's an important thing to do, because I think more people on this planet could use support. We need the healers to go big now.Mischa Zvegintzov 30:49Hmm. Two beautiful way you said that, thank you for that. And that is a that's a rough edge for a lot of that healer, mentality space, right? I don't know, mode modality is a better word.Molly Mandelberg 31:01Yeah.Molly Mandelberg 31:02There's a myth in there that says if I have this tool. if I have this modality. if I have this capacity for healing and helping, then I should give it away for free. And I shouldn't, I shouldn't be too big about it, because that won't be humble. So there's a lot of, like I said, limiting beliefs. And there's a lot of programming inside of us that says, Stay quiet, stay small, just do it on the side. And I think that is innately serving less people. And if you're on this earth, to be a healer, to be a leader to be a guide guiding people to greater in their lives, then how dare you not go do that and as big of a way as you possibly can, so more people can receive it.Molly Mandelberg 31:47And to think it's a contribution in some way to not charge for your services, because people can't afford you. People get more healing out of things that they have invested in energetically. And the biggest way we energetically invest in things on this plane is monetarily.Mischa Zvegintzov 32:05Yeah. Molly Mandelberg 32:06Yeah. And if you are doing your work, your healing for free, you have to work some other job in order to make a living. So you're doing less of that healing work. And that does not make sense to me.Mischa Zvegintzov 32:17Hmm. Thank you for that.Molly Mandelberg 32:19Yeah.Molly Mandelberg 32:20Unless you're independently wealthy, wealthy, and then do whatever you want to do. Hopefully do more healing work.Mischa Zvegintzov 32:27Right? Why not? Yeah, do it for free that donation base wherever you want.Molly Mandelberg 32:32Yeah, and I'm not shaming or making wrong, anybody. Everybody's on their own path. I just had a client this week who had a huge breakthrough, and finally pricing her, like private retreats that she hosts on her property that she's been doing for many, many years. and severely undercharging. And she finally had the realization... that she was doing one this past weekend. And it wasn't enough compensation for the energetic thing she was delivering for this couple on her property. And she finally upped her rates. And I was like, very pleased that she came to that realization. Because you think, you know, I see you, I see the value you're delivering, and it is worth more than you're saying it's worth. And would you be willing to be supported by your work in a bigger way, and allow the people coming to you to be supported by your work in a bigger way? Because they're energetically shown up for it? By paying what it's worth?Mischa Zvegintzov 33:31Hmm.Molly Mandelberg 33:32Yeah. I'm on that side of the fence. But everybody gets to do what they want and thenMischa Zvegintzov 33:36Right? No, right or wrong? Like if you're inspired to one or the other, own it go with it, right? I think. So. When you... would you say your like hearts...when you like your avatar, right? The Avatar is a thing that's bantered around a lot. or your ideal client? Or how do you say it in what you're doing?Molly Mandelberg 34:00My ideal client is this spiritual woman entrepreneur who wants to make a bigger difference.  Who's ready to reach more people, and who wants to do that with more freedom and more light and aliveness than they thought that it was possible?Mischa Zvegintzov 34:16How do you feel about the people that are in that space doing what they're doing, trying to grow? Like you're encouraging them to grow, helping them grow, supporting them to grow clearly inspiring them to grow? What about using terms in that space of "heart centered"? Is that a legit term?Molly Mandelberg 34:37I use the term heart centered? Yeah, my, your money machine is one of my online courses, which is all about list creation and how to set that up. I think I'm going to rename it something like email marketing magic or something like that. Yeah, but its marketing is to the heart centered warrior goddess entrepreneurs. Yeah, I use heart centered a lot too.Mischa Zvegintzov 34:59Yeah. What do you call on the men's side of that? Or there isn't a lot of men doing that? Or what do you what do you like?  Go ahead.Molly Mandelberg 35:05I mean, I think spiritual men is clear. I don't know, I haven't spent a lot of time marketing to men. I've had clients who are men.  but I don't cater my marketing to men, because I think there's already a lot of business tools and support out there for men.Mischa Zvegintzov 35:20Hmm, it's interesting.Molly Mandelberg 35:23Yeah.Mischa Zvegintzov 35:24Um, I wonder too, sometimes if, like, the the, like, the the woman's space is more... or that that feminine energy, I guess, is another term that we would use, right? It's like, it seems to be more robust. Obviously, feminine energy energy is going to be females who are embracing it more is that would you say, looking at market size, those are a lot more women?Molly Mandelberg 36:01I don't know about market size or not? I think more so than looking at the market. It's important to look at who you are and what you're here to do. And I, I tend to resonate more with helping women leaders rise up.Mischa Zvegintzov 36:15No, for sure. And I'm not trying to pigeonhole you and say you strategically went after that. More of I'm asking an honest question of, you're in the space, you're helping healers, you have men clients. I'm just curious if you're opinion...Molly Mandelberg 36:29I think a lot of men in general, are, are more inclined to a different style of marketing than I produce. Yeah. Which is a little bit more. I don't want to make broad generalizations like this. But like, Click Funnels marketing is more geared towards men.Mischa Zvegintzov 36:46Yeah,Molly Mandelberg 36:46yeah.Mischa Zvegintzov 36:47Yeah. Yeah. Yeah. It's interesting. I was just interesting as I'm...Molly Mandelberg 36:51yeah. Well, because there are a lot of young men out there who are doing marketing successfully.  And I don't really need to compete with them when I'm serving slightly different audience.Mischa Zvegintzov 37:00Sure.Molly Mandelberg 37:01Yeah. Yeah.Mischa Zvegintzov 37:02Yeah. Yeah. Mischa Zvegintzov 37:04What's that?Molly Mandelberg 37:05And they do it well.Mischa Zvegintzov 37:07And they do it? Well, absolutely. And if you like, if your preference is to work with females? Great. right. Like I'm not, I think the worst thing to do is go, Well, I really like working with men, but it's the female markets bigger. That's for me in the way I do things could be a futile path. Right?Molly Mandelberg 37:33Right. It has to be something that you are passionate about. And that is true about any creative project, I think. And there are a lot of, I mean, there's a lot of women and men in the personal development space. And I think that the most important thing to pay attention to is who are you? And how will your people resonate with you? And how do you most want to serve them? And then carve your niche out of that? Usually, the best niche we land on? Is us a little while ago? Yeah, us two steps before now. Yeah, that's why we're able to help people because we're a few steps ahead of them on the same path.Mischa Zvegintzov 38:13Yeah, yeah, that's good. Tell me. So you find somebody rolls in. And they're, they're like, they have a robust one on one practice. And, and they're like, Alright, I'm ready to create some evergreen courses. That's another term that's thrown around evergreen or, or go one to many start doing group things. Like what are your steps to get people on that path?Molly Mandelberg 38:40I mean, usually, it's, you know, how much they have created already. figuring out what the best platform is that they want to do that on. If you're selling evergreen courses, or if you're wanting to streamline selling group programs, then having some sort of a sales page to check out cart to accessing a membership site software is going to be a great tool to create more ease with that. There are free ways to do it through, you know, PayPal link, and then Google Drive folder. And then there are more robust platforms like Kajabi, and kartra, and teachable and Thinkific and Podio is a cheaper one. On again, on my website, there's a Resources tab, which has all the software's that I recommend for these different levels of things.Molly Mandelberg 39:27I like Kajabi. And I also think kartra is very comparable and the offerings that it has right now. Yeah, but those are the higher level and for people who are maybe just starting out or who don't want to invest a lot in their first course or program because they don't know if it's gonna work yet. or because they're not sure that's the direction they really fully want to be moving in. There are cheaper options to.  and then once we have the platform, we start digging into the copywriting and what goes on The sales page, how are we going to welcome people and invite them in? How are we going to keep them engaged over the program? And how what do they need to know to show up and get it all done? And starting to build out the framework of how the user experience will be? And what are the pieces of the puzzle that need to get created? And then helping people put those pieces of the puzzle together?Mischa Zvegintzov 40:20Nice!Molly Mandelberg 40:21Yeah.Mischa Zvegintzov 40:22And depending on how committed someone is to that process, I imagine is how fast that.Molly Mandelberg 40:29How eager they are to create it, and how quickly they set a deadline. Like how soon they want to launch. Like I have one client right now who we've been working for, together for six or so months, and she hasn't really set a launch date yet, because she's still working on the program and wants to figure it out and make it perfect. And I have another client who we're working through like this third thing in two months, because she just wants to get stuff out. Yeah, it really depends on the person and how ripe the idea is.Molly Mandelberg 40:29Yeah, and I suppose how they like to... well I guess it is going to be a matter of trying, trying, trying until you find the till you find out how to connect your message with your...Molly Mandelberg 41:14And you will find that so much faster if you try. Yeah, the one thing I like to remind people of is, you cannot easily cognate your way to clarity. But if you start testing and trying and exploring and actually putting things out in the world, you will get clearer a lot faster.Mischa Zvegintzov 41:36This is a random question. But how many how do you have success selling your tarot cards?Molly Mandelberg 41:43I have sold about 300 decks? But I would say 150 of those were when I launched it. Oh, okay. Yeah. When I did an Indiegogo campaign to fund the initial printing of 500 decks. Yeah. And that was successful. And then I haven't pushed it a whole lot since then. But the people who love the deck, post about it on Instagram and share about it a lot. And I have a friend who's running a whole group program where he's using my deck as the topic for each of his classes. He pulls a card and then teaches about that energetic thing. And then yeah, one of my friends just texted me today that she gave another one of my deck away. So she buys them in five packs now.Mischa Zvegintzov 42:23Nice!Molly Mandelberg 42:24Yeah. So there's people who are really sharing it on my behalf. And then there's been a few podcast episodes where I just talk about my deck and that's helped too.Mischa Zvegintzov 42:32Yeah, cool. Um, when a previous conversation we had, I wrote down some notes van broke down, reclaim your power coincidence shifted relationship with your father, uh, you have a really sort of great...you know...Molly Mandelberg 42:48One of my Bitch slaps from the universeMischa Zvegintzov 42:50Yeah, bitch slaps from the universe. Why don't you? Why don't you tell me about that?Molly Mandelberg 42:54yeah, so I bought my van, three and a half, almost four years ago. And I started traveling it before I built it out. So it actually took me about two and a half years to finish the build inside because I didn't want to stay in one place and finished building it. I would just sort of drive to Colorado and build the bed and drive to Minnesota and put the solar panels on and drive to North Carolina and figure out the wiring of the solar panels. And so I was building it as I traveled around the country and did workshops and attended conferences and had speaking gigs and also just traveled to see friends and family. And on that first trip. Right after I left Oregon where my mom lives. I was about 1000 miles in and my turbo went out. I it was I didn't know it was a turbo yet they tried to fix the resonator. I made it on another 1200 miles. And what's interesting is the second time it went out I was listening to this book called busting loose from the money game. And if you look you have it.Mischa Zvegintzov 43:58I do I have it and I need to read it. Someone gave it definitely read it. Oh my books. What's that?Molly Mandelberg 44:02Read it? Yes. Okay, read it with caution after I tell you this story. So there's a process in that book. Basically, it's telling you how to step out of the matrix and recognize your the infinite being and take your power back from all the trauma and drama of this reality. And it tells you when you do this process, it's very likely that life or this reality, or the universe is going to hand you an opportunity to really walk your talk with this stuff. It's going to give you something to try and convince you that you are human and you're limited and this reality is real, and that you're a victim of it.Molly Mandelberg 44:43And so I'm listening to that process and he's basically telling me that and boom my turbo goes out again, or my van giant turbo dial diesel van goes into limp mode, and I'm on the highway and I'm just barely in Santa Fe New Mexico. So I limp off the highway I make it over a little crest and coast down to where I say there's a shop. And part of me is like, I'm doomed. I'm stranded. This is terrible. What am I going to do? And another part of me is like, wow, that happened real fast. So long story short, it's like $5,500 to fix the van, I don't have it. I, my mother, who I would normally borrow money from in a crisis is in the middle of the Atlantic Ocean on a ship, teaching her screenwriting class on a cruise crossing the Atlantic, unreachable. My father, who I had never asked for money for before, who's not a financial supportive person historically, in my life, I call him just to let them know where I'm at, and that I'm stranded and that I'm trying to figure this out. And he ends up being able to, like Pay Pal the money from a credit card to make it possible for them to start the repairs. Hmm. And so that's underway.Molly Mandelberg 46:01And I have this epiphany of like, Oh, I could email my list. My list was really small back then. But it was not tiny. And so this is an opportunity, I need money right now, why don't I put a flash sale out to my audience and see what happens. And so I sent an email. And within a few days, a couple people had bought a half price VIP day with me so that we can get a lot of work done on their business.Molly Mandelberg 46:24So those two things made it possible for me to get back on the road, I ended up having an awesome few days in Santa Fe going to 10,000 waves going to meow Wolf, which is why I was passing through Santa Fe in the first place. And my relationship with my dad completely changed. I now saw him as somebody who could support me in some way. And that was a shift, our relationship has been totally different. Since then, we're much closer and much, I don't know, I feel like more seen and held by him in a way that I didn't before that.Molly Mandelberg 46:58And I also got to know that, again, my email list is an amazing resource that, especially when I need to generate money really fast, it's there. And I can do that. And that's the whole point of having an email list and nurturing your audience is so that when you need to, you can press the button and find more, hopefully, create more income right then.Molly Mandelberg 47:21And in the process. This big scary upset of my van is broken and it's new. And I thought I was doing this big adventure. And now I'm screwed. And it's like, no, wait, I took my power back from that. Not only did I get these beautiful silver lining gifts, but I got my van fixed and back on the road and I am the infinite being creating my reality. Look at that. So it was a huge big lesson, which looks like to an outsider, A Bitch Slap From The Universe, but it ended up being a great thing.Mischa Zvegintzov 47:52Yeah, like what was a heavy, potentially gnarly time and probably very stressful in the moment scary in the moment. Yeah. Yeah. To just new, blossoming relationship with Father or new perspective for you and an opportunity for him to maybe do what he hadn't done before in a new way or whatever. And he took advantage, right. Like, how amazing is that? Yeah, seize that opportunity for your dad. God bless him. Right?Molly Mandelberg 48:20Yeah, totally.Mischa Zvegintzov 48:21And then, I think you told me if you don't mind me saying how big your list was at that time, is that al right?Molly Mandelberg 48:27It was like 600 or something.Mischa Zvegintzov 48:30Yeah.  So what was the offer that you made them? Do you remember? And is this...Molly Mandelberg 48:33It was a half price VIP day? So at that time, my VIP days were like 2500, I think. And so I was selling an eight hour package basically for 1250.Mischa Zvegintzov 48:45And this is like, this is post Karen. And so a few years post Karen...Molly Mandelberg 48:50yeah,Mischa Zvegintzov 48:51yeah, so you're at this point, likeMolly Mandelberg 48:53I had started to make a name for myself in the niche that I was in. And there were enough people on my list that were waiting for cheaper opportunity to work with me. Mischa Zvegintzov 49:03(Mischa cackling maniacally)Molly Mandelberg 49:03They took advantage of that, and I don't even do VIP days anymore. But if I did, they would be more than that. For sure.Mischa Zvegintzov 49:09That's amazing. Tell me tell me how do you nurture that moment? Because I think it's so beautiful and poignant and to see your father in a new light?  And you know I have kids you know. and so when they were born I'm like, Oh, I knew aware... knew appreciation for mom and dad right? Oh, my kids are now you know, smelly 10 year olds.  new appreciation for my parents, right whatever. This moment for you. How quickly do you... are you like that was that was a powerful moment? or was this like a year later? Or in the moment? Are you like, "oh my gosh!"?Molly Mandelberg 49:59No. I sobbed a lot when that happened, because in my story in my head was that my dad doesn't have my back in that way that my dad is more of a Brother Uncle figure than like a father who can support me. So, yeah, it was really big in the moment. And I recognized it right away. It was after the fact I think that I noticed my energy toward him had shifted to, over time, in the times that we've hung out since then.Mischa Zvegintzov 50:31Did you try to nurture that in a different way now?Molly Mandelberg 50:35I think I'm more forgiving of him as a person, more in allowance of him. I mean, I've also undergone another, however many years of personal development work and healing on my own to help that relationship. I won't say it was all from that moment. Yeah, he gets he's grown up more in the last few years to.  In his mid 70s.Mischa Zvegintzov 50:56(Mischa babbling for a couple seconds)Molly Mandelberg 50:57It was hard and, and, like challenging, especially when I was younger, and it has become more beautiful and better over time. And that was definitely a turning point for us.Mischa Zvegintzov 51:09It's beautiful. Thank you for sharing that. I can't let this one little thing that you said go by either. Mom was on a cruise. Great writing class. What?Molly Mandelberg 51:21Yeah, my mom is a wildly successful screenwriter. She's had a, like 40 plus year success as a writer. And she teaches she used to teach Screenwriting at UCLA Film School, and she moved to Oregon, when I was like seven. So that was like 28 years ago. So she's been teaching at PSU and out of her living room in Portland, Oregon for the last 20 years or so. And about 12 or 13 years ago, she decided to start doing it as a retreat. So she always takes a transatlantic cruise liner. And there's always at least six or seven days at sea before you get to Europe, and people right and take her class in the morning and write all afternoon on the at sea days. And then everybody goes in frolics around Europe on the days that they're in Port.  Yeah it's a pretty awesome retreat, especially for anybody who wants to be a writer. And if you decide to go on that retreat, tell her I sent you. And I've gone on it five or six times myself, and I always get a lot of writing done.Mischa Zvegintzov 52:20Wow, that is amazing.Molly Mandelberg 52:23That quiz started on the ship, or at least got a lot of creation done the quiz that I made, a lot of that writing happened on the ship. And when I was in my 20s, I was writing a novel a ton of that novel got written on the ship. And last two years ago, I started writing a book about my life as an entrepreneur.Molly Mandelberg 52:43And a lot of that got written on the ship too. It's a really beautiful way to get a lot of writing done because you don't have to cook anything. You don't have to go anywhere. There's nothing to do on a cruise ship. That's actually fun. So you're sort of forced to sit there and get things done.Mischa Zvegintzov 53:02And what a great conduit your mother. sounds like she is. and then also just being in the space with others to where like minded and...Molly Mandelberg 53:09collective consciousness of creation.Mischa Zvegintzov 53:12Beautiful. What do you think? Tell me the top three things you've learned from your mother over the years.Molly Mandelberg 53:20I've learned everything from my mother. I mean, I am most grateful for getting to witness her living a creative life successfully, that she was never someone telling me I should get a real job or I should pigeonhole myself into something that wasn't for me. She's been my biggest champion and supporter of living a very creative and, and conforming lifestyle. Which I'm sure was harder when I was younger and more crazy than the van life is really a stable life for me compared to who I used to be.Molly Mandelberg 53:55Yeah, a writer. I mean, I know so much about story crafting and about the process of letting a project come to life because of her. And most most grateful for the, the way she sees the world.  I was raised believing in the law of attraction. believing in many lives and believing in like a higher consciousness, then religion would give me a view of. and so I'm really grateful for the spiritual understanding that I was raised with. And I think that's shaped me into a lot of the person that I've become because I had those as answers when I was asking questions as a kid.Mischa Zvegintzov 54:34That's unbelievable.Molly Mandelberg 54:35Yeah.Mischa Zvegintzov 54:37Any tension points with you and your mom over the years?Molly Mandelberg 54:40Oh, sure. Yeah, I mean, we have to rebel against something. It's so much more confusing when you're rebelling against just too much love but yeah...Mischa Zvegintzov 54:48OMG!  that's amazing.Molly Mandelberg 54:50Yeah, she also remarried. When I was six she married very verbally abusive alcoholic who was her high school sweetheart.Molly Mandelberg 54:59So if You didn't see it at first. So a lot of my resistance with my mom was just resenting her for bringing that into our lives. But as I got wiser, I recognize that there was a part of me that chose that as my path so that I could arise from that. And that we were all... in my opinion... we all chose that dynamic coming in so that we could learn what we need to learn from it.  which is pretty far out for some people who have been through trauma to try and recognize like, oh, I chose this, that there's been a lot of freedom and taking responsibility for that part of my life having gone like that. and then getting to choose to evolve from it. And so I stopped blaming her for that being a hard childhood.Mischa Zvegintzov 55:40Hmm. Hmm.Molly Mandelberg 55:41Yeah.Mischa Zvegintzov 55:43You remember, when that shift started taking place?Molly Mandelberg 55:47Yeah, I was like 28. 29. When my business started is when I started seriously, doing a lot of personal development work and healing, and taking my power back and giving up blaming other people for my life. And that was part of that process.Mischa Zvegintzov 56:12What was your entree into that? Was it like Tony Robbins? Or was it like, I mean,Molly Mandelberg 56:18I forget, but I was going, I've been to so many conferences and workshops and read hundreds of personal development books on healing and transformation. So it was the process of all that.Mischa Zvegintzov 56:30Hmm.Mischa Zvegintzov 56:33Just quick question, just for fun, like, somebody who's in that space, right? And we all come to that point, I believe. well, I don't know. Maybe not everybody.  But I definitely come to those points have got to find forgiveness.  Gotta take accountability. gotta... Right? And that's sort of some of those.Molly Mandelberg 56:51Yeah,Mischa Zvegintzov 56:52Bitch slap moments. And I think there's a difference between reading and then applying. Right? So I can keep reading about the things that you're talking about. reading these books, going to these conferences. But like, which, what, you know what I mean, like some people get stuck...Molly Mandelberg 57:10get some of the tools that have worked best for me, the work by Byron Katie, which is books that I've read, "Loving What Is" is a great book by Byron Katie, which covers the work. I had a lot of personal development and growth stuff happened at Thrive Academy, which is a business training program. But there's a lot of transformational development that comes in there. Access Consciousness is a entire modality school of thought that has dramatically changed my life and helped me see my point of view and question it on a regular basis that most of the big shifts in my energetic and like emotional body, life space has happened through Access Consciousness, and I won't go into what that is because it's so hard to define. And it is limitless. But if the words Access Consciousness resonate with you at all, I highly recommend looking it up watching YouTube about it. I'm reading some books. Dain Heer wrote a great book called Being You Changing the world, which is about Access Consciousness. And then,Mischa Zvegintzov 58:11Quick side note. I did a thing called tools for a Good Life Summit, where I brought in all these different modalities. And I reached out to I want to Dane, I was like, I want Dave to be your guide, but whatever he was, he was like, yeah, yeah. Anyway, but go on. So... Molly Mandelberg 58:28Yeah, totally, um... NLP was out as a lot of great healing and tools. And hypnotherapy was hugely transformational. For me too. IMolly Mandelberg 58:35think the main thing is, if you're aware that you could be happier. that your life could be greater. that your relationships could be more deep, or connected or communicative. You are the only one who can change any of that. And so when you start to recognize that... if your life is hard and struggling, and you're willing to take responsibility and be at cause for that changing.  then you become the dowsing rod for the tools you're meant to use to get to where you want to go.Molly Mandelberg 59:03But staying in the stuck and staying in the story. And staying in the woe is me, everything's wrong, is just a continuation of the same wrongness on and on and on. And if you start to say, Okay, I'm willing to take charge now I'm willing to choose to change this, I'm willing to be aware of whatever I need to be aware of to make my life better or greater, or happier or more whole. Or stop being broke and have money now, whatever that looks like. You will b

This episode is packed with fantastic insights and motivation to lean into our faith and trust in a God that ALWAYS provides. Today's world is a bit scary for many of us as we are unsure about our job security, finances, and health. But our God is one that provides for our needs in ways we never imagined. Mike was a fantastic guest with great energy and wisdom to share. Plus, he just interviewed Bob Goff for his podcast (Bob is one of my favorite people!) and that episode is a must-listen. Check out this episode and walk away feeling assured about who you are, who God is, and a deep assurance about God's provisions for your life. About Mike Thakur Mike believes that entrepreneurship, fused with faith is the fundamental vehicle for bringing sustainable change to society's biggest humanitarian issues both at home and abroad. With a lifetime of work in ministry and a deep passion for both business and service, he created WorkLodge as a social enterprise on a mission to change lives along with the Gabriel Project, a 501(c)3 that's solely funded by WorkLodge to bring hope to the hopeless, through self-sustaining one-off projects. When he's not inspiring his team and clients to ‘Be Amazing,' you'll find him communicating his message on YouTube and everywhere Podcasts play. Mike also has a book coming out in early 2022 so stay tuned for that! Mike's YouTube channel Mike's Podcast (search for "Mike Drop" wherever you listen) Mike's Website  

I'll Be Back: How to Get Customers to Come Back Again & Again by Shep Hyken About the Book: How do you build a business that thrives during good times and bad? Is there a strategy that can set your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone's job. Customer service is not a department. It's not just for people on the front lines. It's the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It's the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I'll Be Back you will learn… How to design and create an experience that gets customers to return, again and again The one trackable trend that leaders must monitor every morning The difference between repeat customers and loyal customers How to build the I'll Be Back culture How delivering an amazing customer experience is within the reach of every organization The two simple words that are the secret to every customer service program Why most “loyalty programs” fail to create customer loyalty How to personalize the customer experience Why setting up or expanding self-service and digital customer service choices are is a must, not an option Ten loyalty killers that can terminate your relationship with your customers And much more! This book includes the must-have tools, tactics, and strategies you need to get your customers to say, “I'll be back!” About the Author: Shep is a customer service and experience expert, and a New York Times and Wall Street Journal bestselling author. An award-winning keynote speaker who has been inducted into the national speakers association hall of fame, and his articles have appeared in hundreds of publications. Shep works with companies and organizations that want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution which was featured on episode 192 of the marketing book podcast in 2018 He is also the creator of The Customer Focus™, a customer service training program that helps clients develop a customer service culture and loyalty mindset. Shep has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbott Laboratories, American Express – and that's just a few of the A's! And, interesting fact - he does magic and card tricks, plays guitar, and is a die-hard St. Louis Blues hockey fan! Click here for this episode's website page with the links mentioned during the interview... https://www.salesartillery.com/marketing-book-podcast/ill-be-back-shep-hyken

A Management View on how CX insights teams can become rockstars within the organization - by Shep Hyken Shep is an CX expert, an award-winning keynote speaker, and New York Times and Wall Street Journal bestselling author.  You are the author of Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, The Convenience Revolution, Be Amazing or Go Home, and his latest book, I'll Be Back.

In this episode we welcome Chrissy Quinn and Ben Newsome.  They have 3 things in common: they're both based in Sydney, they both like blowing things up, and they both are full of fun and uplifting energy!This was a fabulous conversation where our guests talked 6 star in education, business, and mindset.  Here's a summary of what we discussed:06:33 - imagine if 6 star business existed everywhere; what kind of world would we live in?08:47 - perfection never stays still12:29 - If you want rainbows, you have to learn to stand in the rain16:30 - It's not just about getting that 5 Star Review22:01 - how real and meaningful are the online reviews?31:01 - reviewing different parts of the customer journey41:05 - how overpromising impacts reviews Enjoy!Here's some information about our guests:Chrissy QuinnFounder & CEO, Sequin ConsultingChrissy is the owner of Sequin Consulting, and is most passionate about working with people to be the authentic and unapologetic version of themselves, and to ultimately experience the freedom and meaning this life has to offer when living life on your terms.Something Interesting About You:I'm one of 12 children (same parents) and I'm the second youngest in the family.Contact Chrissy:W: https://sequinconsulting.com.au/ FB: https://www.facebook.com/chrissy.quinn.56Ben NewsomeCEO & Founder, Fizzics EducationBen Newsome founded Fizzics Education to deliver science education across Australia, having now reached 2 million kids since 2004.  He is a qualified science teacher, 2013 Churchill Fellow, 2020 AMP Tomorrow Maker,  2015, 2016 & 2018 Australian Small Business Winner for Children's Education Services, 2020 WSABE Outstanding Business Leader of the Year, 2019 Blacktown Business Person of the Year, and receiver of several Pinnacle Awards from the Center for Interactive Learning & Collaboration.Ben is a regular speaker at teaching & learning conferences and presents at teacher professional development sessions for K to 12 science class delivery wherever possible. Putting together collaborative educational events with cultural organisations as well as the corporate sector is a major role these days which he thoroughly enjoys!Ben is also the author of ‘Be Amazing! How to teach science the way primary kids love' & the host of the FizzicsEd Podcast.Something Interesting About You:I used to teach waterskiing at a US children's summer campContact Ben:W: fizzicseducation.com.auLI: https://www.linkedin.com/in/ben-newsome-03169734/T: https://twitter.com/BenNewsome_FB: https://www.facebook.com/fizzicseducationI: https://www.instagram.com/fizzicsed/C: Clubhouse via @bennewsomeThe purpose of the 6 Star Business is to bring awareness, connection and ingenuity to businesses aiming to shine today and into the future through more than 5 star reviews.  We are here to lift businesses to create a better future. If you'd like to get in touch please contact us at contact@6star.businessYour hosts,Aveline & Pete

Jo is the author of the Penny Dreadful series and the Rachel Riley books, and we discuss the importance of funny books for children, and her tips on how to write them. I think her partnership with Chris Hoy and the illustrator Clare Elsom in the Flying Fergus series is the model for celebrity publishing, so listen out. It can be done well!  We discuss the habit of writing, the accountability of Zoom writing sessions in lockdown – highly recommended, even now – and getting your book made into a BAFTA-winning TV show. Does it change your life? Am I talking to Jo as she lounges by her pool in the South of France? What are the average hourly earnings for writers, by the way?  When we spoke, Jo's latest adult novel, The Talk of Pram Town, was about to be launched. I absolutely loved this book. It's set between the 1980s of the royal wedding, and the late 1960s, telling the story of Jean, her runaway daugther Connie and her daughter Sadie. When Connie dies, Jean takes her granddaughter back to Harlow in Essex, where Connie grew up. I think of it as a story of Essex, sex and secrets. It's heartbreaking and funny and true. Jo's prose is brilliant and her dialogue is spot on. It didn't get the launch it deserved because of lockdown, so do look out for it. Links: Jo's website: https://joannanadin.com Bath Spa MA for writers for children and young adults: https://www.bathspa.ac.uk/courses/pg-writing-for-young-people/ Bristol University MA Creative Writing: http://www.bristol.ac.uk/study/postgraduate/2021/arts/ma-creative-writing/ Jo All Alone TV series: https://www.imdb.com/title/tt8047424/ Lollies book awards (for laugh out loud books): https://shop.scholastic.co.uk/lollies. Be Amazing! An inspiring guide to being your own champion by Sir Chris Hoy: https://www.waterstones.com/book/be-amazing-an-inspiring-guide-to-being-your-own-champion/sir-chris-hoy/9781406394733 Jo and Sir Chris Hoy talking about writing the Flying Fergus series together: https://www.scottishbooktrust.com/authors-live-on-demand/chris-hoy-and-joanna-nadin Into The Woods by John Yorke: https://www.waterstones.com/book/into-the-woods/john-yorke/9780141978109 The Science of Storytelling by Will Storr: https://www.waterstones.com/book/the-science-of-storytelling/will-storr/9780008276973 The Bestseller Experiment podcast with John Yorke as guest: https://bestsellerexperiment.com/ep034-into-the-woods-with-john-yorke/ 

Delays Delays when will my product be ready???? 3 Great marketing books reviewed. Dan Fleyshman's new book "How To Set Up your Personal Brand For Under $1K" and "The Content File Framework" by Melanie Deziel and finally "Be Amazing or Go Home" by Step Hyken.

Hello you AMAZING Fans! Justin and I finally sat down to discuss some Amazing Action Comics™ history and plans moving forward. Take a listen to our latest podcast and don't forget to subscribe for updates at: www.amazingactioncomics.com BE AMAZING, STAY AMAZING, READ SOMETHING AMAZING! If you would like to be a guest on our show, visit: https://www.amazingactioncomics.com/podcast LINKS Website: https://www.amazingactioncomics.com/ Twitter: https://twitter.com/amazingactionc Instagram: https://www.instagram.com/amazing_action_comics/ PODCAST SCHEDULE FRIDAY - Indie Comic Spotlight (Independent book reviews for the current week) MONDAY - Indie Creator Spotlight (interviews and discussions with indie creators and topics) --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/amazingactioncomics/message Support this podcast: https://anchor.fm/amazingactioncomics/support

Evan wakes and rambles about random millionaire 600 square foot condo dwellings and his podcast success and how he defines it....Teaser alert: It's because you're listening! And by the way, you can define success with life and money on your terms alone. Be Proud.  Be Broke.  And above all, Be Amazing.   --- Send in a voice message: https://anchor.fm/evan-thomas1/message

A new MP3 sermon from Heart City Church is now available on SermonAudio with the following details: Title: Be Amazing! (5 min) Subtitle: Happy & Whole In Him (5 min) Speaker: Joel Irvin Broadcaster: Heart City Church Event: Devotional Date: 5/5/2021 Bible: Luke 7:9; Mark 6:6 Length: 5 min.

Chapter 1: Should businesses foot the bill for paid sick days? Monday Premier John Horgan announced Monday the province would implement a paid sick days program - should small businesses need to foot some of that bill? GUEST: Annie Dormuth, Director of Provincial Affairs, Alberta, for the Canadian Federation of Independent Business (CFIB) Chapter 2: The week that was with Adrian Dix It has been quite a week on the COVID response front, we've seen controversial pop up clinics, increased travel restrictions, elective surgeries postponed. Health Minister Adrian Dix joins the show to talk about the week that was.  GUEST: Adrian Dix, BC Health Minister/MLA Vancouver-Kingsway Chapter 3: New West school board voted to remove police officers from schools Our next two guests think that is a mistake. GUEST: Mary Lalji, New Westminster School Trustee GUEST: Cathy Peters, anti-human trafficking advocate with Be Amazing, former teacher Chapter 4: Remembering US astronaut Michael Collins US astronaut Michael Collins, who stayed on board the Apollo 11 during the first lunar landing mission in 1969, has died at 90 years old.  GUEST: Chris Gainor, historian of space exploration See omnystudio.com/listener for privacy information.

Dr. Marilyn Scott and her guest, Philip Day, talk about how honey, in its unpasteurized state, may strengthen your immune system and reduce allergy symptoms. And we answer the question, "Should you buy honey in the grocery store?" Stevia and Monk Fruit are also all-natural additives and foods that are excellent for your body and mind. So, stop binging on sugar and find out how you can Be Amazing" every day! --- Support this podcast: https://anchor.fm/marilyn-scott/support

An Olympic great, Sir Chris Hoy, is on our throwback Friday. It's an excerpt from a much longer interview given to the Track and Ball Podcast.(A brilliant podcast series, by the way, more details further down). Sir Chris talks about the 2004 games in Athens and how a conversation with the sports psychologist Dr Steve Peters changed his mindset. Sir Chris is now an author too and his latest book is Be Amazing. He says many athletes doubt themselves. And he shares the techniques and need for hard work that led to his successes. You can follow Track and Ball Podcast @trackandballpod You can hear it here https://podfollow.com/1528282730 And you can find Richard Whitehead at @marathonchamp and Ellen White at @ellsbells89 I'm raising money for Maggie's Cancer Centres. I'm doing these podcasts without any payment. If you'd like to make a donation it'll go straight to the charity https://www.justgiving.com/fundraising/destinationtokyo Support this podcast

Free "The Power of You" 2 day virtual conference. I invite you to join me at this life changing 2 day event, which is absolutely FREE. Speakers: Mark Victor Hansen , Dr John Dimartini, Crystal Dwyer Hansen, Jeff Hoffman, Dr Bradley Nelson, Dr Dain Heer, Meredith Walker, Moshe Gersht, Manash Misra, Preston Weekes. Joe Beck, Eldin Hasa ✅ Get your FREE ticket: https://www.formulaeq.com/power-of-you-event We're doing the first ever FREE The POWER OF YOU Challenge for 2 days starting on Thursday July 22, 2021 and we hope you can join us! 14 world's top thought leaders coming together in this 2 day virtual event where we are teaching latest methods that will allow you to take control of your lives, live on purpose and manifest your goals, dreams and desires no matter what happens in the outside world. _________________________________________________________ Dr Marilyn is a Internet Radio Show Host at TOKOVL RADIO, International Speaker, Author with over 170K global listeners, my radio show, Healthy Living with Marilyn is soaring. Contact me for details. We discuss how amazing one can be. That results are just a leap away, and how to deal with stress and challenges in life. Bio: There is much fear, anxiety, and stress, and I am planning to provide a change to their way of thinking. Remember, what you put out into the universe, you will get back. So helping people find positive changes in their world as well as in their life is essential to me. My goal is to start energizing people with positive energy and genuinely positive thinking. Why feel gloomy and be upset when you can move through that feeling and "Be Amazing!" Do not stress as stress and negative emotions will steal your peace and joy. We all have the same 24 hours. Working in the holistic health care arena, I have been grateful to show people how they can relax and complete their day while enjoying some "ME TIME." For those who are caregivers, I salute you for being on the front lines so others can live. In my book, "Be Amazing! Powerful Results Are Just a Leap Away!" I explain how Amazing one can be. Through my actual life stories, I managed to bring myself up through adversity and find amazement in my daily life. For those who are dealing with health challenges, My new book, "Pulling It All Together For A Healthier You!" gives the reader an excellent synopsis on how to take care of themselves naturally. Being Amazing, Feeling Amazing as one pulls their health together with wonder brings back the essence of natural healing. If you are interested in working with me, please contact me as I will be delighted to assist you in your health challenges so you can see how beautiful a life you have! --------------------------------- ♦️ Free live events and workshops every week and download your FREE book at www.eldinhasa.com Subscribe and Share This Podcast

We recorded this podcast close to the end of last year. Meet Dr. Pervis Taylor, a Celebrity Coach, whose mantra to you is "Be Amazing!" Dr. Taylor doesn't just preach about this mantra to others, but breaks down why when you allow trauma to become your identity this is surviving and thriving. He teaches how to surthrive instead. Dr. Taylor has been a Coaching and Wellness Advocate for over 10 years. Celebrities seek him out and he has a special affinity for men to learn how to channel their anger and indifference in a healthy way. Some of the highlights of this interview include: Mark 2:20 - Meet Dr. Taylor Mark 3:15 - How to Not Allow Trauma to Become Your Identity Mark 4:47 What is the difference between anger and indifference? And Why We Often Feel More Comfortable with Expressing Anger? Mark 8:15 - The Importance of Introspection and Mental Health Management Mark 12:40 - Why Being the Victim is Romanticized Mark 16:25 - How to Empower Yourself and Break Free of Self-Limiting Beliefs Mark 19:30 - Why Success Can Be A Trauma Response? Learning from Quincy Jones, Mariah Carey, and Oprah Winfrey. Mark 21:00 - Learn How to Manage Your Self-Narrative Mark 23:00 - Defining Surthrival Mark 28:00 - Emotional Regulation Mark 31:02- Why Oprah Winfrey is Successful Mark 34:00 - The Power of Vulnerability This is a powerful and emotionally charged discussion. You will leave it feeling different and understanding more about what you need to be to become more of what you need and want to be happier, healthier and empowered. Listen in and share your comments with me. Please remember to subscribe to future episodes of the Bedtalks Podcast on the Anchor App, Itunes, Google Podcasts, and Spotify. Until next time, XoXo

So what can we learn from Sir Chris Hoy, MBE? 11 times World Champion, 6 x Olympic Champion. The answer is.. so many things as you'll find out in this fascinating 45 minutes. We learn about his physical and mental approach to becoming a champion. He didn't believe he was world class until his mid-20's, so what changed? It's something that's led him to believe everyone has the chance to be amazing....find your passion and put in the hard work. A lot of hard work. Chris talks about the changes at British Cycling which shaped his later career. The help from sports psychologist Steve Peters, the marginal gains and the attention to detail, which included flying his mattress, duvet and pillows all over the world to his competitions. There's so much more too with great stories on how he learnt he'd got a knighthood, going through a car wash with bikes on his roof rack and life as a best-selling author....from novels to his book Be Amazing. He has a great take on recreational cycling and how the country should moved forward following the surge in the use of bikes during the pandemic. We'd love to hear from you with ideas for other guests @trackandballpod @marathonchamp @ellsbells89

Welcome back to the Hospitality Reputation Podcast. I have a holiday season gift for you. This episode is a conversation with one of my favorite Customer Experience authors, Shep Hyken. I've already read Be Amazing or Go Home, and Amaze Every Customer Every Time. I'm currently reading The Cult of the Customer and The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty will be next. I highly recommend you follow Shep Hyken for continuous inspiration as well as following us here at the Hospitality Reputation Marketing Podcast: Get Great Reviews.  In this episode we discuss:  The success of French Laundry and Daniel, the #1, and #2, rated restaurants in America according to the 2020 Best of the Best Tripadvisor Travelers Choice Awards.  The importance of repetition and daily devotion and excellence in every task. Every contribution to the team is critical for an organization to succeed.  How grand gestures and empowerment create the legendary service Ritz Carlton is known for.  How even the smallest gestures of kindness and compassion, when executed with care can leave a guest or customer with a lasting positive impression.  How permitting teams to miss the mark on occasion without fear, also gives them the freedom to reach for the stars and achieve amazing results.  Shep explains the philosophy, It takes one to say yes, but two to say no.  Don't miss this wonderful conversation with Shep Hyken and Adele Gutman Milne. If you have any questions on how to implement a culture of caring, collaboration, and continuous improvement at your workplace, please feel free to contact us personally on the Aspire Reputation Marketing website or via LinkedIn.

We all know "one size fits all" just doesn't cut it when it comes to self-care, and boy do we need self-care right now!. While we all have the same basic needs as human beings, we each have our unique likes and dislikes. We each respond differently to different methodologies and situations. So what can we do? Dr. Marilyn Scott joins us today on The Kindness and Happiness Connection Podcast to share her wonderful insights to self care from meditation, to proper breathing, to aroma therapy and more. Dr. Marilyn is a Motivational Expert, Speaker and Feel Better Consultant. She has a flair for the Amazement in Life. Her Book, “Be Amazing! Powerful Results Are Just a Leap Away!” has been a powerhouse for those seeking a happier, more amazing life. She hosted a YouTube show called “Healthy Living with Marilyn,” which aired Thursday nights simulcasting on her Facebook page and YouTube channel. Take a listen! You''ll be glad you did. --- Send in a voice message: https://anchor.fm/kindness-happiness/message Support this podcast: https://anchor.fm/kindness-happiness/support

Are you ready to Be Amazing? Michael Yewdell is. And once you hear his story, you'll want to join the amazing movement. Every year, countless supplement companies launch, seemingly popping up out of thin air. Some stick around, few flourish, but many vanish back into the thin air where they came from. What's the difference between these winners and losers? Purpose. Too many new brands have no true purpose, direction, or meaning. They follow the industry trends to a tee, use cookie-cutter formulas, charge unreasonable prices, and may even use poor quality manufacturing facilities. In other words, they stand for nothing and do nothing to stand out. Easy come, easy go. Be Amazing. But today, we meet a man with a different direction. A sense of purpose. A message that means something. Listen to Mike Yewdell discuss BEAM Mike joined Ben on the PricePlow Podcast to share his story: https://www.youtube.com/watch?v=MKseKy_tJ0k Introducing BEAM: More Than a Brand, It's A Movement A truly successful company must start with a great leader — someone with years of experience who knows how to inspire and direct others and has a passion for every aspect of the brand. Meet Michael Yewdell: a fitness fanatic, foodie, supplement industry veteran, and cancer survivor. Mike has over nine years of experience, and throughout the time he spent working with some of the biggest names in the industry, he knew there was still something missing. Mike has tried nearly every supplement. While he found some that he liked, most were well below average. The best way Mike could solve this problem was to branch out and create his own brand. Having been so involved in the industry, he knew a thing or two about branding. And he knew what was missing. Thus, BEAM was born, which stands for Be Amazing. But what most people don't know is there's a lot more meaning to the brand's name than you may think. BEAM may not sound like a supplement company name, but that's because BEAM goes well beyond supplements, health, and fitness. For many, it's truly life-saving. BEAM: Cancer Treatment or Supplement Brand? As mentioned, Mike is not only an entrepreneur and supplement guru, he's a cancer survivor. And as you'll see, it was BEAM that brought Mike another chance, so now he wants to help you Be Amazing too. In 2017, Mike was unfortunately diagnosed with a rare form of lymphoma, which is a cancer of the lymphatic system. He was told not to worry, because with the advancements in modern medicine, he would be cured – his form had a 95% success rate. Mike was mentally and physically prepared for a battle, little did he know it was going to be the fight of his life. After failing three chemotherapy treatments, Mike's cancer was winning. Some people would give up throughout this process, but not Mike – he's a fighter and would not let anything slow him down. Hiding the fight of his life in plain sight Although admittedly starting to lose hope, Mike didn't want anyone to feel sorry for him or know that he was hurting. He still went to work, acted as if nothing was wrong, and went to the gym because of how much he enjoys being active. Mike never wanted cancer to affect him to the point where he stopped doing what he loved, even if that meant some suffering. “When you die, it does not mean you lose to cancer, you beat cancer by how you live, why you live and in the manner in which you live.” –Stuart Scott, American Sportscaster BEAM: The Treatment That Saved Michael̵... Read more on the PricePlow Blog

In this episode, Carol interviews Cathy Savage, an internationally recognized fitness and success coach and founder of Cathy Savage Fitness. Cathy reveals some great Tips and Tricks for women who wish to start a new business or grow their existing ones.This entertaining and informative show starts with Carol quizzing Cathy about her “Why”. What led to Cathy starting Cathy Savage Fitness? Cathy reveals why it is critical for women to compete in the fitness industry for the right reasons.You will also learn about Cathy's incredible “Be Amazing” program. How does this program help remove the negativity and insecurity which arises from competing in the fitness industry? Cathy discusses the need to cultivate a feeling of sisterhood within the fitness industry.Towards the end of the show, you will also learn about the incredible benefits of having a regimented schedule – and how you can get more done in less time. This show is full of wisdom for women who are struggling to juggle their personal and professional lives. Download The Self Love Guide: http://carolelizabeth.com/selflove Join our So Much More family: http://iamsomuchmore.com/group Show notes: http://iamsomuchmore.com/034

Michael Ian Black - actor, comedian, author and podcaster - is my guest this week! Michael joins me to talk about the his show, How to Be Amazing!  We cover the show origin (including the title!), booking guests, why he loves being an interviewer, the shows awesome production values and so much more!  This is one interview show that must be on your subscription list! If you enjoyed this episode, please consider supporting TPD on Patreon! If you are podcaster looking for a new home for your show or thinking about starting your own show, please consider this week's show sponsor - Fireside.fm! A platform by podcasters for podcasters! Visit www.fireside.fm/tpd and use code "TPD" (make sure TPD is ALL CAPS) when signing up to get 20% of the Standard Plan for THREE MONTHS! Links Michael Ian Black (Twitter) (Website) How to Be Amazing (Twitter) (Website)

Time to tell you about more great shows! This time my co-host is Michelle von Hirschberg, one-fourth of the excellent "Couple Things Podcast"!  As her CTP co-hosts have done before her, Michelle joins me for a great discussion on starting up a podcast on a shoestring budget, and then we each tell you about two great shows each!  Some awesome listening awaits if you haven't heard of these shows!  And don't forget to check out Michelle and Couple Things Podcast! If you enjoyed this episode, please consider supporting TPD on Patreon! And if you are considering starting your own show or looking for a new hosting provider for your existing show, check out this week's show sponsor - Podbean! Go to www.podbean.com/tpd to learn more and get your first month for FREE! Links Michelle von Hirschberg (Twitter) (Couple Things Podcast - Website, Twitter) Discussion Topic: "All You Need for a Minimum Viable Podcast" - Forbes "A Podcast Studio for Under $100" - Six Colors Show Recommendations: From Michelle: The Modern Mann w/Olly Mann (Website) (Twitter) The Naked Scientists (Website) (Twitter) From Dan: How to Be Amazing w/Michael Ian Black (Website) (Twitter) Hilarious World of Depression (Website) (Twitter)

This episode we talk about Tomefoolery, Keepin' it 1600, DoubleX Gabfest, 2 Dope Queens, Ask Me Another, How to Be Amazing with Michael Ian Black, and With Special Guest Lauren Lapkus.

Episode 23 of Livestream Stars with Ross Brand of Livestream Universe. Subscribe to the podcast: https://rossbrandrecordings.com/ (https://rossbrandrecordings.com). Dave Kerpen is the founder and CEO of http://www.likeablelocal.com/ (Likeable Local), a software platform for small businesses, and the co-founder and chair of http://www.likeable.com/ (Likeable Media), an award-winning social media and word-of-mouth marketing firm. The author of several books including the New York Times best-seller, Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Amazing on Facebook, Twitter, LinkedIn, Instagram, Pinterest, and More, Dave's latest book is The Art of People: 11 Simple People Skills That Will Get You Everything You Want. He is a frequent keynote speaker at venues around the world and a contributing writer for LinkedIn, Mashable, Inc., Fast Company, The Huffington Post, Forbes, and The Washington Post. His work has been featured on CNBC's “On the Money,” ABC World News Tonight, the CBS Early Show, BBC World News, and the New York Times, among others. He can be found on Twitter, Instagram and other social media websites: @davekerpen. Show TopicsDave's motivation for writing The Art of People How the book is structured Online vs offline identities and professional vs personal online personas Value of self-awareness and The Enneagram Assessment in developing people skills Are people skills innate or can they be learned?