Trust My Work

Host: Dave Foy Guests: David Reinicke, President, Automotive Warranty Network Inc. Ted Clouser, President/CEO, PCA Technology Solutions Show Sponsors: PartsEdge Segment Sponsors: Automotive Warranty Network, Inc. Petra Automotive Products InteliChek Stat of the Week Sponsor: ⁠Petra Automotive Products⁠ Quote of the Week Sponsor: PartsEdge⁠ Find us at: https://www.fixedopsmastermind.com/ Follow Us on Social: Facebook: Instagram: X: LinkedIn:

Welcome to the first official of 5 to Thrive with Dave Foy!   Formerly The Fixed Ops Mastermind Podcast we rebranded to represent more of what we bring to you every week!    This week Christopher Vester joins me for an amazing discussion about the industry and his leadership and mentoring of his team.    About Christopher Experienced Chief Operations Officer with a demonstrated history of working in the automotive industry. Host of the "Answers from the Stairs" Podcast. Co-host of "Faith. Family. Fulfillment" Podcast with wife, Suzanne Vester. Skilled in Negotiation, Management, Customer Service, Account Management, Motivation and Sales. Strong business development professional with a Bachelor's degree focused in Business Administration and Management from North Carolina State University.

Brent Gleeson is an award-winning entrepreneur, 2x bestselling author of TakingPoint and Embrace the Suck, globally renowned keynote speaker, and the CEO of TakingPoint Leadership. The mission of TakingPoint is to equip committed teams with the leadership tools and development necessary for navigating change and growth with military precision. TPL is honored to work with organizations such as Bank of America, Google, NFL, Wells Fargo, Delta Airlines, and many more. Gleeson has built several high growth companies that hit the Inc. 500 list of fastest growing companies for seven years in a row. As a Navy SEAL combat veteran, he has applied the leadership, mindset, behavior, and culture principles from the world of special operations to partnering with organizations across the globe in improving leadership, performance, and the ability to lead change successfully. Gleeson holds undergraduate degrees in finance and economic from Southern Methodist University, certificates in English Literature and Criminal Justice from Oxford University, and a business masters degree from the University of San Diego. He was names a top 10 CEO by Entrepreneur Magazine. Learn more at www.TakingPointLeadership.com

Quantum5 About Scott: I am an expert in the development of private label Fintech platforms for the modern automotive dealership and petroleum marketer. I use over 20 years of private label fleet and loyalty payments in conjunction with a coalition of modern financial technology platforms to help retailers not just accept payments, but own them, via the development of a private label payment and reward network the helps drive customer loyalty, engagement, retention, and top line revenue. With my help your operation can tap into a powerful revenue stream by monetizing your customers payments with our proprietary set of GasApp.io API's from fuel to services and goods to BNPL and other automotive related expenses. I believe the future of the automotive dealer and fuel merchants run parallel with a need for a challenger solution that future-proofs your business model by turning your customers into a digitally connected fleet of brand ambassadors. From private label mobile wallets to debit cards to financial tools, your customers will be rewarded for making everyday auto related payments with your help. Real dollar rewards that keep your brand top of mind.

Hannah Lifson on Linkedn   I've found my forte is bringing together industry leaders from a variety of backgrounds, verticals, and spaces at professional networking & educational events. I am currently apart of a fast-growing company where I'm strategizing & executing on the upcoming events found on our marketing calendar. My energy is seemingly abundant and enjoy the thrill of working towards a deadline. One of the most personally rewarding aspects of my job is meeting and establishing relationships with others from all over the world.   Learn More About Quantum5 Here

    Dave "Mr. Accountability" Anderson is a leading international speaker and author on personal and corporate performance improvement. After an extensive career in the automotive retail business Dave, along with his wife Rhonda, began LearnToLead - entering its third decade - with the goal to help individuals and organizations reach their personal and corporate potential.   The author of 15 books, most recently Intentional Mindset: Developing Mental Toughness and a Killer Instinct (available wherever books are sold), and host of the wildly popular podcast, "The Game Changer Life," Dave's no-nonsense messages impact readers and listeners in over 145 countries. Dave has spoken in twenty countries and presents 100+ times annually to a wide array of businesses, athletic teams, and nonprofits.   His immediately applicable messages, energized and dynamic presentation style, and unmatched content positively focuses, equips, and inspires teams to do better – and the principles he shares resonate with audiences from a wide array of industries.    His direct, often-humorous, and somewhat politically incorrect approach has earned him the nickname, “Mr. Accountability.” Dave's “in-the-trenches” background of starting and running world class businesses, coupled with his relatable non-academic approach creates unmatched connection that resonates with his audiences and moves them to action.   Dave and Rhonda are also co-founders of Matthew 25:35 Foundation, which helps feed, clothe and house under-resourced people worldwide. In his personal time Dave enjoys the martial arts and holds a second degree black belt in karate. He has been married three decades to Rhonda, and enjoys life as a grandpa immensely.            

Randy Nowell on LinkedIn   Fixed Ops Mastermind   Find Out More About Quantum5 Here

Bob Lanham joins us this week!  Head of Automotive Retail at Meta This is packed with information you can use today to improve your operation!  

You think your coverage is up to date?    Have a listen to this episode and find out if you are right!      Over my 30 years in the auto and RV industries, I have developed easy-to-use compliance solutions that demonstrate on-going efforts by dealerships to effectively comply with federal, state and local industry regulations. I can:  Reduce Your Personal Liability  Monitor Reputation and Create Online Responses to Digital Customer Complaints  Mitigate Your Exposure to Lawsuits and Regulatory Issues  Examine and Audit Monthly Advertising to Forestall Deceptive Acts Claims  Inspect Deal Jackets to “Catch and Kill” Irregular Business Practices  Analyze Operations to Prevent Problems Before They Happen  Conduct Bi-Weekly or Monthly Staff Zoom Trainings on Best Compliance Practices  Resolve Lawsuits and Regulatory Disputes and Negotiate with Difficult or Unreasonable Customers and Plaintiff Lawyers  Create, Write, or Update Employee Handbooks and Guidebooks There are so many compliance laws that it is virtually impossible for the average dealership to be in full compliance. Lack of compliance comes to you in three forms: regulatory agencies, two-legged problems like customers and employees, and media challenges such as deceptive advertising claims or bad social media reviews. I can help you with these issues. I have resolved complaints with regulatory agencies such as the IRS, EEOC, CFPB, Attorneys General and the Motor Vehicle Dealer Board, to name a few. During my career, I've successfully concluded nearly 1,000 customer and employee complaints / lawsuits for the #1 Chevrolet dealership in Virginia. As an innovative expert in dealership dispute resolution, my unique results-driven methods bring fast conclusion—98% of the time without going to court. It's all about getting back to business, lowering risk…and protecting assets to enhance profitability. EXPERT PANEL: Dealer Marketing Magazine CONTRIBUTING AUTHOR: Dealer Marketing Magazine, DealerTalk (Virginia Motor Vehicle Dealer Board) RV Pro, RV Executive Today Magazine RECENT ENDORSMENTS: Virginia Independent Automobile Dealers Association (VIADA) MEDIA EXPOSURE: CNN, Wall Street Journal, Atlanta Journal, CBT News, etc. SPEAKING SPONSORSHIPS: IBM, BellSouth, Small Business Administration, etc. COLLEGE PRESENTATIONS: Emory University, Georgia State University, Spelman College, University of Georgia, SMU, etc. REPRESENTATIVE CLIENTS: Holiday RV Superstores (NASDAQ), Portfolio Recovery Associates (NASDAQ, PRAA), Marriott & Embassy Suites Hotels, etc. CONTACT INFO: TomK@BetterVantagePoint.com 757.434.7656 www.BetterVantagePoint.com

The cyber security of your dealership is at risk every signgle second of every single day!  This is a business and they take it seriously!  Ted Clouser is an expert on cyber security and this episode will help you understand some of the threats and what can be done about them.   #Technology has been my platform of choice since the mid 90s. Cybersecurity is more of a threat than ever and raising awareness is one of my passions. I help you rest easier by teaching how to keep your technology secured, available and efficient. I have been blessed with great teammates, loyal clients and an opportunity to care for others - another passion. I post daily content and it's based on how I feel that day or what I have going on. Consider it like a daily journal of my thoughts. I will typically post first thing in the morning and I'll engage with others throughout the day as time permits. www.pcatechsolutions.com #PCAknowsIT #WorldClassIT #TheThreatsAreReal #videobanking Bentonville | Little Rock | Nashville

Lauren is an athlete-turned-mental performance coach, who is highly motivating, and relatable with a passion for developing the minds of the elite. Lauren trains professional athletes, military personnel and business professionals through national speaking engagements, educational training workshops and consulting. Prior to opening her own consulting practice, Lauren served as the Mental Conditioning Coordinator for the New York Yankees. She received her Masters Degree in Performance Psychology from National University. From the playing field to the boardroom, Lauren helps elite performers develop mental toughness so they can be their best regardless of circumstance. Her practical, straight-forward advice and performance strategies provide tangible results and skills that help individuals push through the inevitable challenges life throws at us. Connect on LinkedIn   Lauren Johnson and Co.

Hey!! I'm Kaylee #gotopartsgirl! I'm the Sales and Marketing Manager for PartsEdge. We help maximize Parts Managers potential through the power of technology and a touch of consulting. PartsEdge Work

Coach, mentor, guide and support the efforts of our talented Operating Company teams in the Midwest. I specialize in building positive, servant Leadership Teams that constantly strive for and achieve excellence in all we do. We deliver a value proposition that ensures that our customers win and therefore we all win while we coach our associates and customers to achieve their full potential.

Today we speak with Elizabeth martin from the Scott Clark Auto Group.  The BDC has taken some lumps over the years for being nothing more than a call center. We discuss new innovative ideas that are being implented and executed on to make sure that the BDC becomes the glue that holds everything together!  Thank you to our sponsors: FixedOpsMarketing.com Traverconnect.com Dynatronsoftware.com PartsEdge.com

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that'll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others. TRUE MENTORSHIP Meet mentors with decades of experience and get a sense of true mentorship. You don't have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome. Now powered by Quantum⁵

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that'll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others. TRUE MENTORSHIP Meet mentors with decades of experience and get a sense of true mentorship. You don't have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome. Now powered by Quantum⁵

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that'll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others. TRUE MENTORSHIP Meet mentors with decades of experience and get a sense of true mentorship. You don't have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome. Now powered by Quantum⁵

Sean Welsh of Car Biz Done Better joins Dave Foy for a fun an informative talk about all things dealership!  Sean is an experienced automotive operator and believes he is here to leave the business a little better than he found it!   

The podcast is back and now powered by Quantum5   We have an amazing list of guests coming up!    Let us know what you want to hear in futue shows email me!   Dave@quantum5.ai  

A lot of companies are producing content and campaigns that happen but don't perform. Christoph helps you move your marketing and communications from happening to performing by sharing unique stories more efficiently to reach prospects and retain existing customers. He has run integrated marketing campaigns across many industries, including healthcare, SaaS, information technology, nonprofits and publishing. In his career, he has led teams of journalists, content creators, strategists and designers to successfully drive results. Christoph has worked in a variety of verticals and with a mix of businesses - including startups and established companies and his experience spans the full spectrum of digital strategy and implementation – including social media, SEO, UX collaborations, content strategies and production - to drive results. Today, he's a global top 14 content marketer, top 40 B2B marketer, top 100 CX thought leader and top 24 digital marketer. His blog (www.authenticstorytelling.net) has been listed as a valuable resource in the marketing industry. He's a top 5 percent podcaster. His fourth book covers the topic of Going Live to get more out of your podcast and content strategy. The book published in March 2021. Buy the Book!   The Fixed Ops Mastermind Podcast is powered by Quantum 5 Visit Quantum 5 Join the weekly leaders group Join the group!

Darren Spenst has been saving customers money on their laudry bills for over a decade.      Visit the Website     Quantum5 The First Social Advocacy Learning Community The Quantum⁵ learning sustainment process is best described as the first Social Advocacy Learning Community (SALC) ever built for automotive. Typical training relies on a human, from a company, to deliver the training and at best involves some online video to support initial training. Sometimes they select a dealership champion, which is code for requiring a good manager at the dealership to add a new job to their plate – training the team. The Quantum⁵ SALC, for the first time, takes long form training and breaks it down to snackable content, adds the energy of the Quantum⁵ AI engine, which is able to understand everything from learning style to human motivation and delivers the content journey. These content journey's are fueled by enabling people to have fun, play the game of win and learn more, and allow people to access relevant topics versus forced topics and, most of all, have advocacy of when, how and how long they learn. For the first time, dealership team members will find a place that is for them and allows them to keep up their skills so they can improve themselves and their income.

Visit FixedOps Marketing   FixedOPS Marketing strives to empower positive growth for our partners and your customers by bringing you automotive marketing services built with modern technology, for the modern consumer, offering value-driven solutions, through partnerships, innovation and industry.  FixedOPS Marketing serves our partners and your customers differently. Our partners and your customers choose us because often what you stand for depends on who your standing with. We offer you a complete service department revenue growth solution with a completely different mindset, complete with forward-thinking expertise, exceptional service, marketing, and technology. By aligning to our partner’s needs and offering tailored solutions that drive results, we support long-term growth. Empowering positive growth is our strategy.  

Automotive professional with a great track record the automotive finance and insurance industry. Skilled Negotiator, Business Planner, Retail and Sales Operations. Above all I value honesty, transparency and good will. After a long career as a F&I professional and a lot of soul searching I decided to start a new kind of F&I agency that focuses on relevant, specific and continuos training. F&I profits are more important than ever in todays market, and there is increased scrutiny from several sources for dealerships today. It was frustrating for me to see the lack of training and support dealerships and F&I managers are lacking from their F&I providers. That frustration evolved into a BURNING DESIRE TO HELP Dealerships and F&I professionals become their BEST through Continuous Training, Support, and The Best Dealer Participation Programs available in the market. Through F&I Direct every day we make a difference in how F&I is viewed. We promote an attitude of service, honesty, and high standards of performance that enables Dealers and F&I professionals to enjoy great profits and success in the Business Office with the best customer satisfaction. We don't pretend to know it all, but we sure know F&I. We stand by our training as one of the most complete and involved F&I trainings ever seen by most, and we guarantee it. If you are ready to take your Business to the NEXT LEVEL message me through Direct Message or at asalas@fidirect.net    Find Out More!

Marcus Aurelius Anderson is a proud Veteran, Bestselling Author of “The Gift of Adversity”, TEDx & International Keynote Speaker, Mindset Coach to Leaders, CEO’s and Entrepreneurs, Lifelong Martial Artist, creator of the Acta Non Verba Movement and host of the Acta Non Verba Podcast.  While preparing to deploy with the U.S. Army Light Infantry, Marcus suffered a severe spinal injury that left him paralyzed from the neck down. After dying on the operating table twice, the surgeons saved his life, but told him he’d never walk or use his hands again.  After months of anger and suicidal depression, having no other option, Marcus started doing some brutally honest soul searching, looking for the lesson to be learned from his injury. Once he started seeing his Adversity as a gift instead of a curse, something miraculous began to happen… Marcus now speaks, inspires, and teaches others to use their Adversity as a catalyst to actualize their personal definition of success in every area of life and business. His message teaches us how we can use our own Adversity to make us into better warriors, leaders, entrepreneurs, and human beings to create a better world. TEDx Talk

What's my passion? Simple... I love to get sales and marketing to operate as a unified, high-performing machine. I started my journey in the automotive industry selling cars long before my car dealerships or J&L Marketing was even a thought. Today, my role is the same in all of the companies I'm fortunate to own and lead. I focus on innovation, strategic alliances, improving business plans and the overall vision. I've built teams who are passionate about what they do and work hard to stay a step ahead with the latest tools and techniques. They are constantly learning and testing, always applying their latest findings to drive game-changing returns.

  On this episode hear Bent describe some of the methods he learned in live combat that he now uses in training for the boardroom.  Brent Gleeson is a Navy SEAL combat veteran with multiple tours to Iraq and Africa. Brent Gleeson is a Navy SEAL combat veteran, award-winning entrepreneur, best-selling author, and acclaimed speaker on topics ranging from leadership and building high performance teams to culture, resilience, and organizational transformation. Upon leaving SEAL Team 5, Brent turned his discipline and battlefield lessons to the world of business and has become an accomplished entrepreneur, best-selling author and acclaimed speaker on topics ranging from leadership and building high performance teams to culture and organizational transformation. You can learn more about his leadership philosophies in his weekly columns on Inc.com and Forbes.com. He is the bestselling author of TakingPoint: A Navy SEAL’s 10 Fail Safe Principles for Leading Through Change, which was a #1 New Release in the categories of Organizational Change and Business Structural Adjustment. Brent is the Founder and CEO of TakingPoint Leadership, a progressive leadership and management consulting firm with a focus on leadership development, business transformation and building high-performance cultures. With degrees in finance and economics from Southern Methodist University, certificates in English and History from Oxford University in England and a graduate business degree from University of San Diego, Gleeson’s extensive experience is both academic and real-world in nature. Gleeson has won awards for business leadership and was named one of the “Top 10 CEOs” in Entrepreneur Magazine’s October 2013 issue for his exemplary approach to building high-performance teams in business.   Brent Gleeson Website    

Potential is not predicated on age, race, finances, education, or any other perceived misfortune. It is the consistent application of a proven formula that turns simple thoughts into massive action, elevating ordinary people to extraordinary success. James Whittaker has achieved massive success by helping others with no expectations. Learn how giving freely can help you do the same.  Think and Grow Rich: The Legacy has been translated into six languages and is the essential modern companion to the bestselling self-help book of all time, Napoleon Hill’s 1937 classic, Think and Grow Rich. This book is fully endorsed by the Napoleon Hill Foundation and released in conjunction with the major motion picture, Think and Grow Rich: The Legacy. Find James here: James Whittaker Get your tickets to We Are Podcast Find Out More

Jeff Morrill co-founded Planet Subaru, “your undealership,” in 1998, and built it into one of the most successful privately-held car dealerships in the United States. He later started other businesses in automotive retail, real estate, telecommunications, and insurance that generate over $100,000,000 in annual revenue. His achievements in building profitable and ethical companies have been featured in a variety of national media including USA Today, Entrepreneur Magazine, Automotive News, The Boston Globe, and others. Jeff is a strict vegetarian, even though people tell him it's a big missed steak to eat that way. However, he does like his puns well done. Jeff lives with his wife, Julie, outside Charlottesville, Virginia, on a mountain he refers to as “The Morrill High Ground.”         Profit Wise

Donnie Boivin is changing the game of business development. At the age of 22 right out of the Marine Corps, he struggled with what to do next. He landed his first straight commission sales job and has spent over 2 decades learning what it takes to be successful in sales, business & life. At the age of 40, he discovered he’d been living other people’s dreams and not chasing his own. Launching his own business, he found himself, grew an international business Success Champions, and became one of the world’s top podcasters. He is the Founder and owner of Success Champions Podcast, Success Champion Magazine, Success Champion Facebook Group, the Badass Business Summit, and Success Champion Virtual Networking Groups. His story about becoming a Success Champion in his own life has inspired thousands to get out of their own way and go for it. Get ready to have your fire lit and start chasing your own dreams.  Success Champion Networking

My name is Angelina Zimmerman yet everyone calls me Angie. I am a Mindset Coach, Facilitator, Host of Zillionaire Superstars podcast show and Designer of Zillionaire Creations. I have an unstoppable zest for life and learning. I know that growth mindset is the foundation on which all success is built. The most rewarding part of my work is when my clients successfully overcome their self-limiting beliefs through mindset shifts, embedding the Zillionaire principles leading to a boost in confidence. With over 40 professional qualifications, I am a qualified Results Coach, NLP Practitioner, facilitator and writer who has been a life-long personal development enthusiast. My passion and obsession has led to training and coaching thousands of individuals and employees across all levels within organisations and the techniques you learn in my programs are guaranteed to revolutionise every area of your life. As Host of the Zillionaire Superstars podcast show I have had interviews with highly successful entrepreneurs from around the world featuring: Mark Lack, Joel Brown, Chip Baker, Roy Huff, Cole Hatter, Chris Widener, Ruby Lee, Edward Zia, Kelly Roach, Tyler Wagner, Dr John Demartini, Caleb Maddix, Ron Maholtra, Ash Playsted, Jordan Paris, Josh Perry, Pete Wargent, Chris & Eric Martinez, Chris Widener, Michael Yardney, Melissa Ambrosini,  Ryan Stewman, Barbara Huson, Aaron Sansoni, Daniel Murray, and Jeremy Liddle to name a few. My articles on mindset and resultant of my interviews with entrepreneurs have  led to my articles appearing on platforms such as Inc.com and Addicted2Success. My obsession and passion to help others stems from my own personal journey as my teenage years where filled with drama and chaos especially in my home life. Not to mention grappling with common teenage struggles such as self-image, eating disorders, anxiety and depression. As a young adult, I did not have all of the tools, knowledge and support to effectively manage the constantly changing situation. Instead, I struggled to cope with the new environments in my home and school life which eventually led to the realisation that things had to drastically change. This is when I became obsessed with personal development, learning, reading books and focused on adopting a positive approach by forming new friendships, studying and travelling all of which led to new possibilities appearing in my life. Those challenging situations led me on a lifelong learning journey focused on living the Zillionaire principles, understanding the power of mindset and helping others to overcome challenges in their own lives which is where I find myself today.   The Zillionaire Principles stand for ROARS ROutine, Attitude, Reflection and Strength ROutine is about being structured and highly organised. It involves building a daily success routine that brings out the best version of you. A is for attitude which is about your mindset, your hunger to become the best version of you and to constantly change and improve. It relates to your perspective, how you show up each day, the positivity you bring to the table and taking pride in your appearance. Reflection is about reflecting on your day and your week. Identifying what worked well, what didn’t work well, what could you do differently. It also involves being appreciative of what you have in your life and understanding the power of gratitude. It incorporates various daily practices that instil success such as journalling, visualisation and meditation. Calming the mind to gain clarity and be more decisive. Strength involves a daily routine that instils physical and mental well-being. It is about boosting your resilience levels, being physically strong through daily exercise and nutrition and having a support system to challenge and celebrate your wins in life.   Join the Fixed Ops Mastermind Leaders Group Today!  

Scott is a behavior analyst and body language expert with a focus on healthcare. He holds multiple certificates in advanced interrogation training and has been trained along side the FBI, Secret Service, U.S. Military Intelligence, and Dept. of defense. His extensive training, education, and practice of nonverbal communication have made Scott an expert and consultant to healthcare companies as well as law enforcement, Fortune 500 CEO’s, doctors, attorneys, executives, wealth managers, financial advisors, and entertainers. Scott is also a founding member of The Behavior Panel. After receiving a diagnosis of Thyroid Cancer and experiencing the rapid changes in healthcare from a patient's perspective, he instantly recognized the overlooked, yet blatant, causes of patient mistrust, fear, and frustration. In other words, he found the problems that cause more lawsuits and once successful practices to fail. Now Scott speaks to and trains healthcare professionals, showing them what these problems are and most importantly how to fix them. From your bedside manner to the way your waiting area is setup and looks, Scott covers everything science shows us that works to make patients feel more comfortable and confident in their healthcare situation   Scott Rouse Website

  Todd Smith is the Founder and CEO of 360Converge, Inc an omni channel platform for sales teams.  • Authored Automotive Retailing on the Internet manual in 1997, which sold over 1,000 copies. • Featured writer for Dealer Magazine for over twelve years. • Regularly featured in and contributor to Showroom, Dealer Marketing Magazine, Wards Dealer, and Auto Dealer Monthly. • Featured speaker at NADA in 2000 in Las Vegas on increasing parts and accessories sales by integrating processes into the dealerships sales process to increase per unit revenue and maximizing the customer relationship. • Spoke at Car2000 on How to Convert Internet Shoppers into Customers. This workshop was designed to give progressive dealers the key advantages needed to thrive in the emerging automotive Internet sales marketplace. • Keynote speaker at the European Automotive Summit in Paris on e-Learning, e-Business and knowledge management. • Spoke at multiple Dealer 20 Groups on a variety of sales and marketing relating topics. • Spoke at CADA, TADA, NJCAR, PAA, NCDA and a multiple of other state association meetings. • Featured in Automotive News, January 1999, 2005, 2007, 2015, 2017. • Interviewed by CBS Marketwatch in August 1999 on the state of the automotive Internet and its impact on the automotive industry. Hear how data is so fragmented that it is hard to use effectively. To hear more from leaders in the fixed operation community go to Fixedopsmastermind.com and join the Tuesday night leaders group!  Need coaching for yourself or your dealership? Contact Dave Foy today and become part of the Vision and Values Coaching program. Dave has been fixing broken dealerships for the last 12 plus years of his 30 plus year career!  Dave on Linkedin  

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Melanie Deziel   I founded StoryFuel to help teach marketers and creators learn how to think like journalists and tell better brand stories. At StoryFuel, we help our brand and individual clients create, organize and optimize their branded content voice, positioning, distribution, strategy, process and team structure. My book, The Content Fuel Framework: How to Generate Unlimited Story Ideas, was born from that same mission, and helps teach its readers a reliable system for generating thousands of story ideas for their blogs, video channels, social media and more. The companion workbook, (http://contentfuelframework.com/workbook)contains hundreds of reusable prompts for anyone who needs a bit more help turning their learning into action. We also help educate our clients on content marketing best practices through the Brand Storyteller Mastermind, direct coaching, our free Facebook Community ("StoryFuel: Brand Storyteller Society"), and both in-person and virtual workshops, keynotes and trainings.    Find out more  On LinkedIn   The website   Story Fuel   Visit our Sponsors: Dynatronsoftware   Traverconnect

⚜️What is life if we aren’t fulfilled by meaning in all we do and striving to live our full potential? ⚡️To have purpose is motivational ⚡️To be an impact is inspirational ⚡️To be connected to the rhythm of the universe is life enriching ⚡️To live from your soul and from spirit is miraculous. ⚜️How do you step into abundance, success, prosperity, happiness, connection and purpose? By reconnecting to your power. I open the door to a world you have not experienced yet...a world that is a natural part of our existence...and is the key that unlocks opportunity. I open your eyes and your mind to a level of understanding that shifts your energy and places you on the path to receiving. I help you achieve the above by taking a pragmatic approach to; ⚡️Understanding energy, how it applies to our lives and how to work with it ⚡️The power of ritual ⚡️Understanding cycles, rhythms and how to move with the universe ⚡️Developing you in relation to your potential ⚡️Aligning your intelligence centres for success

Joseph Clementi   Graduate - NADA Dealer Academy 3-Time Honda "President's Award" winner 2008/2009/2011 "Tenth Annual Bill Streng Business of the Year 2005" "Best Auto Dealer" 13 Consecutive Years "Heartfelt Customer Care" Award winner 2011 "Service Excellence" Award Winner   Joseph on LinkedIn

Today Dave discusses his thoughts on having clearly defined career paths for your technicians and others on your team.  When every one knows what is expected of them to move along the ladder there is no feeling of disrespect or that someone was mislead. Too often people hear what they want to hear. With clearly defined career path it takes that out of play.     

Joe Lockerd is the Founder and President of MaxSafe Consulting, Co-Host of The Recruiter Podcast and Operations Director of Automax Recruiting and training.  We talk about the modern day technician, what are they looking for in a dealership. A career path is a must have for all dealerships now to try and close the gap on technician shortage.  Joe on LinkedIn   Join the Fixed Ops Mastermind Leaders Group Join today!    

About Kajal Do you wish to transform your life? Do you wish to stay healthy, positive and energetic all the time? So you can perform well in all aspects of your life. If yes, then you landed on the right page. I am a Transformation Coach, Podcast Host and an Author, who helps entrepreneurs & high achievers have positive mindset, gain clarity in business, attain great energy levels, improve quality of sleep and adapt healthy eating habits. I tailor make programs to suit clients lifestyle, so it becomes easy for them to adapt these changes rather than struggling with it. I am very passionate about helping people transform their lives by becoming their accountability partner. I have over 9 years of experience in health, wellness and mindset industry. With my knowledge and experience, I will show you ways for you to become a better you. Now tell me about you.    Kajal on LinkedIn   Body Mind Solution on LinkedIn   Body Mind Solution Home   Find Dave on LinkedIn: Dave Foy   Fixed Ops Mastermind Leaders Program Join the Program!

  About A.J.  My thirty-five years of automotive experience in sales and service give me a unique perspective which allows me to coach & instruct the automotive dealership professional to be relevant in TODAY'S modern service department. My goal is to coach on how to increase repair order growth, maintain the highest level of customer satisfaction, increase profitability while implementing innovative business practices to grow a business. This is done by having fun and coaching through a collaborative approach. I specialize in all aspects of the Express Service business model and facilitation of Service processes and strategies Specialties: Virtual Training & Facilitation Sales & Service Facilitation Express Business Model Expert Increase retention Increase fixed operations volume Management and service advisor coaching Customer satisfaction strategies Integrity Selling and Sales techniques Warranty Compliance Coaching Marketing "Train your people well enough so they can work anywhere. Treat them well enough so they won't want too" Richard Branson-Virgin   A.J. on LinkedIn

David's Free Weekly Training!  Free Friday Training TEXT DAVID AT (949) 298-2905   HOW CAN I BE OF SERVICE?   David Meltzer is the Co-founder of Sports 1 Marketing and formerly served as CEO of the renowned Leigh Steinberg Sports & Entertainment agency, which was the inspiration for the movie Jerry Maguire. His life’s mission is to empower OVER 1 BILLION people to be happy! This simple yet powerful mission has led him on an incredible journey to provide one thing…VALUE. In all his content and communication that’s exactly what you’ll receive.   He is a three-time international best-selling author, a Top 100 Business Coach, the executive producer of Entrepreneur‘s #1 digital business show, Elevator Pitch, and host of the top entrepreneur podcast, The Playbook. His newest book, Game-Time Decision Making, was a #1 new release, David has been recognized by Variety Magazine as their Sports Humanitarian of the Year and awarded the Ellis Island Medal of Honor.   David's website     Join the Fixed Ops Mastermind Leaders Group Join Today     

In this solo episode Dave discusses why he feels that leadership cannot be taught in classes. It can only be learned through the actual act of leading.     

About John: I'm interested in nearly any business, business system or technology that is necessary and ultimately sustainable. I’ve been fortunate to have experienced the entrepreneurial dream of great people, timely ideas and God's favor. My executive background includes start-ups and business acquisitions. I've owned and operated my own companies for the past 28 years including selling my last firm to Automatic Data Processing (ADP), a Fortune 300 company in 2000. I tend to lean towards the people and system side of a business - with an emphasis in service, software and/or consulting. I have over 30 years of experience in the automotive industry and over 16 in the commercial real estate sector with an emphasis in the self-storage industry and tenant interaction. I enjoy innovating and trend spotting in hopes of creating positive change for and with others.   John Traver on LinkedIn    

DarkHorseSchooling.com - From hitting the rock bottom of drugs, divorce, bankruptcy and even the death of an 18 month old daughter to running the planning & marketing of some of corporate America’s finest companies to his own marketing company helping small business owners be SEEN and now his podcast focused on Driven Dark Horse Entrepreneurs. Tracy Brinkmann, is also a business & success coach that realizes life isn’t fair and participation awards do not feed your family (or your drive to succeed)… This Driven Dark Horse Entrepreneur is looking to share all that he has learned and is still learning about starting, restarting, kick starting and stepping up your entrepreneurial game all while not ignoring that amazing tool between your ears! Tracy is also the host of The "Dark Horse Entrepreneur" podcast.  

 THE DEALER PLAYBOOK PODCAST Weekly podcast episodes about sales, marketing, leadership, and culture. With over 300 episodes featuring guests like Gary Vaynerchuck, Grant Cardone, Jill Konrath, Claude Silver, Glenn Lundy Michael provides value like no other!  He is the CEO of FlexDealer. FlexDealer helps retail auto dealers turn traffic into revenue. We do that by creating personalized marketing strategies and technology that can visualize what's work and what's not. We're forever on the side of the dealer and will always provide strategies that will help them achieve their goals while aligning with the demands of consumers. Find Michael here: LinkedIn

Bunmi Solabi is a technician from Nigeria!  She owns the Ladymek Stores.  We had a great conversation and one of the things that came up was a difference between how we "repair" vehicles as opposed to how they "repair" vehicles.  Make sure to follow her on: LinkedIn Instagram   Leave us a 5 star rating and review!  Review Us Here!

We are sponsored by: Traverconnect.com dynatronsoftware.com     My name is Tiffany Toombs, the woman behind the Blue Lotus Mind Institute.  I launched the Blue Lotus Mind Institute in late 2015 to bring together my passions, expertise, experiences and knowledge under one roof. Through Blue Lotus I set about to fulfil my personal mission: empower men, women and children from around the world to live an intentional life aligned with their deepest truth.    Blue Lotus Mind Website   Blue Lotus Mind Podcast   Linkedn   TikTok   Instagram

Dealer Principal at Brighton Volkswagen Melbourne, Australia      With over 30 years experience in the Automotive sector including 10 years within Volkswagen dealerships, owning 3 Ultra Tune Service Centre's and running race car teams, I truly understand the fundamentals required to motivate and lead successful teams. Having experience in both Sales & Aftersales departments, I truly understand what it takes to build successful dealership. Self motivated and driven individual, I thrive on mentoring/developing young people to become professionals in their chosen fields. The journey is more fun than the destination !    LinkedIn    

Mentor | Entrepreneur | Engineer | Car Fanatic Tony Whatley is a business mentor, speaker, best-selling author, and podcast host. He is best known as Co-Founder of LS1Tech, an online automotive community which grew into the largest of its kind, with over 300,000 registered members. This business sold for millions in only five years after starting. Amazingly; it was just his part-time business! Tony once led a successful corporate career with over 27 years experience in oil/gas, managing $100MM+ international EPIC projects. He has built and scaled project management departments, and consulted within Fortune 100 corporations on systems, processes, and leadership. Tony also has extensive experience in procurement and contract laws, as well as contract negotiation. In 2015, Tony decided to focus on building businesses full-time, and left behind a multiple six-figure salary range to do what he loves. Tony earned a Bachelor of Science degree in Mechanical Engineering, from The University of Houston. He is also a Certified Project Manager, as well as serving as club president of Toastmasters, a public speaking and leadership training group. When he is not doing work to build his legacy, you can find him and his wife, Lisa, exploring the world or racing high performance cars. Contact Tony   Tony on social:   Facebook   Instagram   linkedIn   YouTube