Podcasts about teletech

Mark Hagan joins Elevate Care to discuss the dynamic role of technology in healthcare, especially in workforce management. He highlights the importance of strong partnerships between CIOs and HR leaders, effective change management strategies, and the role of AI in improving employee experiences. Mark also emphasizes the critical need for robust technology and data foundations to drive success across healthcare organizations.Chapters00:00 Introduction to Healthcare Technology Leadership02:46 The Evolution of Workforce Technology in Healthcare06:10 Strategic Partnerships: CIOs and HR Leaders08:58 Criteria for Selecting Healthcare Technologies11:46 Successful Implementation and Change Management15:06 Future Innovations in Healthcare Workforce Technology17:51 The Role of AI in Healthcare Technology21:07 Creating a Positive Employee Experience23:58 The CIO's Role in Driving InnovationAbout Mark:Mark Hagan is the Chief Information and Digital Officer at AMN Healthcare, overseeing digital strategy, technology R&D, IT infrastructure, data security, and program management. With extensive experience in systems integration, platform rationalization, and enterprise technology execution, he has led innovations and digital transformations across multiple organizations.Before joining AMN Healthcare, Mark served as CIO and Senior VP of IT at Envision Healthcare, where he spearheaded IT strategies for healthcare services. Earlier, as IT Director at TeleTech, he managed global infrastructure expansions across multiple continents.Mark also contributes as a director for M&M Properties Colorado LLC and Wonolo, Inc. Passionate about innovation, he has introduced AI, robotic process automation, and natural language processing to enhance operations and drive growth.Learn more about Mark Hagan: https://www.amnhealthcare.com/about/amn-leadership-team/mark-hagan/Connect with Mark on LinkedIn About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare

27 OF THE BEST HARD TECHNO TRACKS IN THE WORLD RIGHT NOW feat. Luca Agnelli, Fantasm, TELETECH, Alignment, Paul Clark (UK), F I I S H I R, T78   Mixed by SIMON COCKRAM Genres:  Hard Techno   TRACKLIST Nucleon (Original Mix), Vido Hostile (Original Mix), Vlace DON'T LIK333 (Original Mix), Fantasm, TELETECH Face Yøur Fears (CORTES Remix) (CORTES Remix), CEEJAY, Kursed System Can't Believe (Original Mix), SLVL, Juul Exler I Wanna Feel (Original Mix), Remon Verhoeve HEART ATTACK (Original Mix), LUCA LUSH, DRAKK Unleashed (Remix), And, ACOR Projection (Original Mix), Alignment Boundless Space (Original Mix), ELI YAZ Twilight Of The Gods (Original Mix), D.RC Bass Riot (Original Mix), BLURREDMOVEMENT Oh My God! (Original Mix), Luca Agnelli Irregular (Original Mix), Vido Hell Or Heaven (Activator, Diabeat Rmx), T78 Takin Pictures (Original Mix), KNTRLVRLST No Love in This Game (Original Mix), RUBIØ Haunt You (Original Mix), ONYXS Zurg (Luix Spectrum Remix), H! Dude Party People (Extended Mix), 89ers, Nik Sitz, Restricted Got That Blow (Original Mix), Rudaki, RASCØ Full Metal Jacket (Original Mix), Paul Clark (UK) De Lorean (Original Mix), MAHTAL Buttercup With An Axe (Extended Mix), Fantasm, Juul Exler HAZMAT - PHASE II (Original Mix), USH Predator (Original Mix), F I I S H I R Catch (Original Mix), Andreas Kraemer, Jon Connor     The Savage Project mixes available on YouTube, Soundcloud, Google Podcasts, Amazon Music, Samsung, Podchaser, Podbean

This is Draw The Line Radio Show with Jacki-E, presenting the best music from female producers and DJs. Helping me Draw The Line this week it's Yagmur Yegin aka DJ Intensa, a young DJ from Turkey now based in Tilburg in the Netherlands. She learnt to DJ just two years ago and applied to DJ at a couple of clubs in Tilburg and as a result got her first few gigs. Her style is hard and fast techno. Links for DJ Intensa:- Soundcloud:- https://soundcloud.com/dj-intenso-731972520 Instagram:- https://www.instagram.com/dj.intensa/ You Tube:- https://www.youtube.com/@DJ.INTENSA In my all female mix in the first hour I'm playing tracks by Shay de Castro, Mila Journée, Miss Dre, Sylvie Miles, Zinna DJ and lots more. If you like the tracks we play, please support the artists by buying their music. It's time to say NO to gender imbalance in dance music. It's time to Draw The Line!! Draw The Line Radio Show is produced for radio by Sergio Erridge and is A Darker Wave production. Track list 1st hour mixed by Jacki-E 1. Kat 96 – Burn Harder (original mix) Rezongar Music. 2. Mila Journée, Oliver Giacomotto, Kiko – Trombé (original mix) Truesoul. 3. Nici Nice – Reach Your Soul (original mix) Eye and Eye. 4. Zinna DJ – Pure Evil (original mix) Absinthe promo to be released 30th August 2024. 5. Mila Journée, Oliver Giacomotto, Kiko – It's Not Real (original mix) Truesoul. 6. Miss Dre – Higher (original mix) Insomniac Records. 7. Sylvie Miles – Wanna Dance (original mix) Neophilia. 8. Miss Dre – Vision (original mix) Insomniac Records. 9. Shay de Castro – Midnight Sun (original mix) mau5trap promo to be released 30th August 2024. 10. Jacki-E – Rave Chant (original mix) Mavic Music promo to be released 27th August 2024. 11. Anna Reusch – Salmé (original mix) Electric Ballroom. 12. Drunken Kong – Skyline (original mix) Tronic. 13. Sylvie Miles, Luna Lucci – Girls Can't Produce (original mix) Neophilia. 14. Shay de Castro – Saints of Sunset Blvd (original mix) mau5trap promo to be released 30th August 2024. 15. Adrianna – Wild Electric (Monika Kruse remix) Temple House Music. 16. BEC – Get Get (original mix) Factory 93 Records. 17. Maude Vos – Pussy Pop (Bootleg edit) Free Download https://soundcloud.com/maudevos/puy-pop-maude-vos-butch-cvnt-vip 18. Lady Caro'zart – Cut Disharmony (original mix) Kaleido Wave. 19. Lisa Oakes – Submerge (original mix) Symbolism. 2nd hour DJ Intensa - An exclusive guest mix for Draw The Line Radio Show. 1. Korse - Diskorse (orignal mix) 44 Label Group. 2. Lander B - Interstellar (Filterheadz remix) Sonaxx Records. 3. The Obsessed, DBF – To the Beat of the Drum (extended mix) Doof. 4. Fenrick - Scotland Jus  (orignal mix) Carouse. 5, Fenrick – 2 Sexy  (orignal mix) 44 Label Group. 6. Clara Cuve – 4 am  (orignal mix) 44 Label Group. 7. Funk Tribu – Drummers  (orignal mix) Teletech. 8. Nicolas Julian, NotMyType, Aenjay – Jump Dance Move Bounce  (orignal mix) Nicolas Julian. 9. Hemptote – Intimidating Sentence  (orignal mix) Expel Your Demons Records. 10. Reggio – Out Of Control (extended mix)  Revealed Music. 11. Cassa Cristano – Rush   (orignal mix) Revised Records. 12. Revoxx -You Belong To Me (orignal mix) 99999999. 13. Freak Unique – This Shit Is Hot (orignal mix) Revised Records. 14. Gabry Ponte, T78 – Convivium (extended mix) Extatic Recordings. 15. Shlomo – Meet Me In Sao Paulo (Grelinho De Diamante) Verknipt. 16. Restricted, Nik Siz – Party People ft 89ers (extended mix) Smash The House. 17. Byørn – 2 Loud (orignal mix) Revised Records.

Now available on YOUTUBE!  https://www.youtube.com/watch?v=A9DRSz21USc&t=42s   Produced by Ted Black Genres:  Hard Techno, Hardcore, Hardstyle   BPM: 150-160 BPM   TRACKLIST CHEMICALS (Extended Mix), Per Pleks, MACHINYST Give A F*CK (Original Mix), elMefti Predator (Original Mix), F I I S H I R HAZMAT - PHASE II (Original Mix), USH Buttercup With An Axe (Extended Mix), Fantasm, Juul Exler De Lorean (Original Mix), MAHTAL Full Metal Jacket (Original Mix), Paul Clark (UK) 2 LOUD (Original Mix), BYØRN Oh My God! (Original Mix), Luca Agnelli Bass Riot (Original Mix), BLURREDMOVEMENT Can't Believe (Original Mix), SLVL, Juul Exler Born Slippy (Trainspotting) (Extended Mix), Lorenzo Raganzini, Denis Dekay DON'T LIK333 (Original Mix), Fantasm, TELETECH Psycho (Original Mix), KNTRLVRLST Hell Or Heaven (Activator, Diabeat Rmx), T78 Zurg (Original Mix), H! Dude Let's Go Crazy (Original Mix), Luca Agnelli Hostile (Original Mix), Vlace Got That Blow (Original Mix), Rudaki, RASCØ BRUJERIA (Luca Agnelli Remix), Luca Agnelli, Noyz Narcos, Salmo Your Favourite Little Chaos (Original Mix), SveTec Face Yøur Fears (CORTES Remix) (CORTES Remix), CEEJAY, Kursed System   Ted Black presents The Savage Project mixes available on YouTube, Soundcloud, Google Podcasts, Amazon Music, Samsung, Podchaser, Podbean

This episode of Belta is with Manchester-based DJ and producer Meltx. We covered all sorts in this episode: from perceptions of hard techno, to embracing your truest self and feminity, to experiences on the dancefloor and beyond. I learned a lot in this one about the scene she is involved in and some super interesting outlooks on life, and I know you will too.Find Meltx online here.Find Belta online at @beltamedia and Niamh at @n_iamhingram. Music: ‘Ascent' by Metre

Beatphoria is excited to offer the chance to win a $100 Amazon voucher before Christmas, just by completing a 5-minute survey on dance music.    Please visit Beatphoria, and click on the survey tab.  www.beatphoria.com   Produced by Ted Black Genres:  Hard Techno, Industrial Techno, Hardstyle, Reverse Bass    BPM: 145-160BPM   TRACKLIST This Is Rawkore (Original Mix), Gaston Zani Psycko (Original Mix), H! Dude R.O.C.K (Jacidorex Remix), Jacidorex, N.O.B.A New Reality (Original Mix), Shadym Heavyweight (Original Mix), Sopik FxCK Around (Original Mix), CANCEL Terror Mech (Original Mix), Corshac Just A Dream (Original Mix), F I I S H I R Momentaneamente (Original Mix), Lady Maru So Alive (VIP), OGUZ, GRAVEDGR, Angel Cannon System Damage (Original Mix), PISAPIA (IT) Miss The Rave (Original Mix), Onlynumbers Satan Was A Babyboomer (Original Mix), Brutalismus 3000 Middle Finger (Original Mix), blk., TELETECH Like a Slut (Extended Mix), Activator      

To celebrate, 50,000 downloads/listens, I've created an extended set for you to enjoy! Thank you so much for supporting and listening. Love you all x   Produced by Ted Black Genres:  Hard Techno, Hardstyle, Early Hardstyle   BPM: 146-160 BPM   TRACKLIST FTS (Original Mix), Showtek Fuck This (Original Mix), Faceless, elMefti, Holy Priest Middle Finger (Original Mix), blk., TELETECH Clipz (Original Mix), H! Dude Atrocity (Original Mix), Donkey Rollers The Last City On Earth (Original Mix), Donkey Rollers The Sense (Original Mix), H! Dude, Marco Leckbert DIE V3 (Original Mix), Dolby D, H! Dude System Damage (Original Mix), PISAPIA (IT) The Dark Side Of The Club (Original Mix), Marco Leckbert Destroy the World (Original Mix), Luca Agnelli Psycko (Original Mix), H! Dude Black Wednesday (Original Mix), Activator Worms (Original Mix), H! Dude Convicted (Original Mix), Chiren Overdrive (Original Mix), H! Dude Summer Of Hardstyle (Original Mix), The Prophet, Headhunterz Bastards (Original Mix), Rudaki Old Skool (Original Mix), Activator FCK DAT! (Extended Mix), Kronos, Rooler    

Produced by Ted Black Genres:  Hard Techno   BPM: 145-154 BPM   TRACKLIST   Mortal Combat (Original Mix), H! Dude Athena (Original Mix), H! Dude Xenomorphe (Original Mix), H! Dude Gort (2CROW Remix), Alex B, H! Dude Drugs (Original Mix), Alt8, TELETECH Destruction (Original Mix), Andy Mart Acid Mind (Original Mix), Dennis Bauer Devil's Motel (Original Mix), ECZODIA Red Monkey (Original Mix), Fabio Red Gort (Marco Ginelli  Remix), Alex B, H! Dude Pop Pop (Rebekah Remix), Rebekah Devastation (Extended Mix), Shugz Break It Down (Original Mix), Skoden Saturday Night Problems (Original Mix), Marco Leckbert, Luca Maier Bassface (Original Mix), Ercan Ates    

Produced by Ted Black Genres:  Hard Techno  BPM: 150-160BPM   TRACKLIST They Never Sleep (Original Mix), blk., TELETECH Die ganze Nacht (Hard Mix - Extended), Dennis Bauer Cuvelier (ACOR Remix), H! Dude Overdrive (Original Mix), H! Dude Underground Hour (Original Mix), BYØRN Pop That (Original Mix), Tucker (UK) The Drug (Original Mix), F I I S H I R Worms (Original Mix), H! Dude Say My Name (Original Mix), CARV Psycko (Original Mix), H! Dude The Dark Side Of The Club (Original Mix), Marco Leckbert Satan Was A Babyboomer (Original Mix), Brutalismus 3000 Middle Finger (Original Mix), blk., TELETECH Ekstasis (Original Mix), BYØRN Fuck This (Original Mix), Faceless, elMefti, Holy Priest    

Cela ne t'a probablement pas échappé, les attentes des clients, de toi, de moi et de nous tous sont toujours plus élevées  en matière de qualité de la relation commerciale avec les entreprises et les marques que nous achetons. Les entreprises doivent s'adapter en permanence pour nous offrir une expérience client suffisamment satisfaisante pour être durable.  De notre côté, nous voulons vivre encore et encore des expériences qui ont du sens et nous aimons le plus possible privilégier les entreprises ayant tout à la fois un impact positif pour la planète, mais aussi un impact positif en matière responsabilité sociale et sociétal.  Comment les entreprises font-elles pour répondre à ces attentes toujours plus exigeantes de notre part ? Que font-elles pour améliorer la fameuse UX, la User eXpérience ?  Et les intelligences artificielles génératives, dont on ne cesse de nous parler depuis fin 2022, sont-elles déjà rentrées dans le bal de la relation client pour automatiser encore un peu plus les interactions avec les clients ? Les as de la relation client sont-ils déjà en train de ChatGPTiser pour mieux nous conquérir et nous fidéliser ?  Quelles sont les nouvelles tendances en matière de relation client ? Quels seront les impacts prévisible des intelligences artificielles génératives dans la relation client ? Quelles sont les nouvelles techniques d'écoute du client et de mesure de leur perception ? Pour en savoir plus et bien comprendre, j'ai invité dans ce nouvel épisode du podcast

Vincent Placer, Directeur Général de Teletech, nous décrit son parcours et son entreprise. Teletech propose un service B to B pour développer et gérer la relation client des entreprises par des centres dotés d'un outil peu commun : l'intelligence artificielle. Développé par la marque, l'outils pourrait répondre à nos questions et gérer nos demandes.   

Maulik Parekh talks about three mega trends in this episode, which he described in his best-selling book “Futureproof Your Career and Company”, and how they will change your company in the near future: 1) AI, 2) a workforce of digital natives, and 3) the gig economy. 3:20 – “when I first came to the Philippines in 2001, there were only some 10,000 people working in the call center industry… today there are 1.3 million people working in call centers.” 4:12 – Maulik's story about rising to CEO, after growing TeleTech from 6000 to 22000 people in three years, while trekking the Himalayas. 7:04 – about three “distinct and alarming trends: 1) AI infiltrating our jobs and processes… 2) digital natives storming the workplace…98% millennials and Gen Z… 3) the gig economy was changing how the work was done, by whom, and when.” 9:11 – about speed of AI coming at us: “by 2030, up to 375 million jobs around the world are at risk because of automation, AI.” 10:53 – “Google Health announced their AI algorithm did a better job reading mammograms than the trained professionals… because there is a lot historical data and…” 13:39 – “one of the things to do to futureproof yourself as a human being is be a human… we have to optimize the skills and talents that are inherently human… : creativity… look at things holistically… work with heart… and empathy.” 17:05 - … about digital natives: …1) they expect state of the art technology… 2) purpose-driven, passionate about making a difference… 3) they're entrepreneurial.” 20:58 – on encouraging an entrepreneurial spirit even in larger companies: 1) it's OK to make a mistake… fail fast… 2) ask simple questions about making customers' life easier, employee experience better, change biz model to stay relevant… 24:11 – Definition of Innovation: “Innovation is executing new ideas to create value.” It doesn't have to include technology. 26:39 – about inspiring people to learn for the world of tomorrow: “you have to have a heart-to-heart conversation with them about where the world is heading… so they will realize on their own ‘I better start developing new skills and new talents'.” 

Why Apple, Amazon, Netflix and Uber use Teletech (TTEC) for customer service, Villere portfolio manager Lamar Villere explains. Planet Fitness (PLNT) attempts to regain its pre-pandemic membership levels. How McDonald's (MCD) is learning everything about their customers and working to make its dining experience identical on its app. DoorDash (DASH) bets on grocery store chain Albertson's, but is it too much?  The Drill Down with Cory Johnson offers a daily look at the business stories behind stocks on the move. Learn more about your ad choices. Visit megaphone.fm/adchoices

On the newest episode of "In the Room w/ Todd Marksberry", this week's guest is Leo Ardine, the President and CEO of United Teletech Financial FCU. Hear how Leo is passionate about helping others through mindfulness and emotional intelligence as well as: The Leadership Corner (06:30 – 24:00): Todd and Leo discuss how he came to the world of Credit Unions and how serving others has led his life journey. We hear how Leo seeks out industries that specifically help others as well as his passion with helping others through emotional intelligence. The Curiosity Credenza (26:00 – 37:00): Todd and Leo chat about how Leo got into mindfulness things such as yoga, meditation, and the science behind things that bring peace of mind. He goes on to give a brief explanation on how google researched the science behind mindfulness and why it appealed to him. The Colors of Life (38:00 –52:00): Leo tells Todd how amazing his team is and has been throughout the previous year in dealing with adversity and the challenges life brought in 2020. Advice from the Experts (54:00 – 58:00): Leo tells Todd the advice he would tell those who are trying to find their career path. Step into fear and something new. It can be frightening but it usually leads to something great.  Enjoy listening to...In the Room w/ Todd Marksberry.

Today's Leading Lady is Paula Kennedy Garica, Vice President of Concentrix, an award winning global outsourcing solutions provider. Paula started her career in the contact centre world as Sales Manager in BTNI before moving into the outsourcing space and serving well known service providers such as Teleperformance, HCL, TeleTech, Sitel and now for the last 5.5 years with Concentrix. 

Today we chat about what is needed to make it to the top in an international firm… and it might not be what you think it is! Hear Paula speak about Finding the North Star, the importance of a mentor and also to be unapologetically ambitious in what you do! Paula says: We are fanatical about creating exceptional experiences across the customer journey for the world's best brands. We discuss the German 30% mandatory boardroom quota for women (who would come up with a figure of 30% we wonder), and we ponder over the €90k fine Paris City Hall incurred having too many women in senior roles! Honestly - we wonder would anyone have paid €90k for having too many men in leadership roles? 

 Paula Kennedy Garcia LI https://www.linkedin.com/in/paula-kennedy-garcia-1b90b81/
 Concentrix: https://www.concentrix.com/ 

https://www.theguardian.com/world/2020/dec/15/paris-city-hall-fined-for-putting-too-many-women-in-senior-roles https://www.theguardian.com/business/2020/nov/22/germany-agrees-historic-mandatory-boardroom-quota-for-women Marianne on LinkedIn: https://www.linkedin.com/in/marianne-rutz-351b0a5/

 My Podcast is produced by: https://www.unavoided.com

Find Les on LinkedIn   https://www.dynatronsoftware.com/         Les Silver was most recently Founder, Chairman, and CEO of Service Repair Solutions Inc (SRS) of Nevada. SRS provided software and services to 50,000+ dealership and aftermarket repair shops to assist in diagnosing and repairing vehicles, presenting and selling additional needed repairs and maintaining contact with vehicle owners to retain them as service customers. SRS was a Warburg Pincus portfolio company and was sold to Welsh Carson in July 2013. Prior to SRS, Les also Founded Newgen Results Corporation in San Diego CA where he also served as the CEO and President. Newgen invented the `Closed Loop’ automotive service retention business and provided its program to over 6,000 dealership. Les took Newgen public via an IPO in 1999 – the company was then acquired by TeleTech in 2001. Both these companies realized a combined return of $750M for its shareholders. Early in his career, Les was Vice-President for Western Canada for SHL Systemhouse, a custom software development and systems integration company based in Ottawa Canada. Les received his MSc in Computer Science and BSc in Mathematics from the University of Manitoba.          

In Episode #94 of The CXChronicles Podcast we welcomed Brandon Rosipko, Director of Customer Experience Transformation at Alorica. Alorica provides a host of world class services, including logistics and fulfillment. Brandon and his team are proud to passionately serve clients across a plethora of industries including — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. Alorica calls the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe.Brandon chats with Adrian about The Four CX Pillars; Team, Tools, Process and Feedback and how he and the CX and Marketing team at Alorica work with their customers each and every day to grow and scale their business. Feel free to reach out to CXC if you have questions about Alorica or the awesome things that Brandon's team is working on today!Support the show (https://cxchronicles.com/)

The waters can often look a bit murky when it comes to tech toe Telemark bindings. So today Josh brings on Craig Dostie, the gear guru from our own Telemark Skier Magazine along with Taylor Johnson, the Freeheel Life Telemark Shop Manager.  The three of them breakdown where tech toe Telemark came from. What it's good for, predictions for the future, and what they like about the different bindings on the market.   Connect with Josh and the Freeheel Life Family  Taylor on Instagram  Josh on Instagram and Twitter Telemark Skier Magazine on Instagram, Twitter and YouTube Freeheel Life on Instagram and Twitter Shop The Freeheel Life Telemark Shop   

In this episode of The Breakout Growth Podcast, Sean Ellis interviews Ethan Garr, the SVP of Growth at Teltech, the makers of RoboKiller. RoboKiller has been nominated by Apple as the App of The Day in addition to consistently being ranked in the top twenty for utility app downloads. It has been featured on both local and national news programs around the USA as an important solution to battling robo callers. Due largely to the growth success of RoboKiller, Teletech was acquired by IAC earlier this year. Sean’s goal with this interview is to deconstruct what is truly driving breakout growth for RoboKiller. Their growth starts with strong product/market fit and the worthy mission of reducing the number of robocalls that annoy all of us on a daily basis. Their solution is a mobile app that detects robocalls and wastes the time of the spammer by keeping them on the line with a recorded voice that appears to be a real human. The more these callers waste their time with the RoboKiller bots, the less time they have to annoy us. In his role at RoboKiller, Ethan helped to conceptualize the RoboKiller solution, iterate it to product-market fit, and ultimately drive its scale and adoption to a breakout hit. Ethan credits their success to, “product-market fit, people, and passion.” He believes that when these three points intersect, they drive rapid, sustainable growth. The team has conducted obsessive optimizations and an aggressive outbound PR effort. Early in their career, Ethan and Sean worked together in marketing to build Uproar.com, the largest online gaming community at the time, which listed on NASDAQ and was acquired by Vivendi Universal in 2001. Learn more about Ethan here: https://www.linkedin.com/in/ethan-garr-08b101/ And give RoboKiller a try here: www.RoboKiller.com

In this episode of The Breakout Growth Podcast, Sean Ellis interviews Ethan Garr, the SVP of Growth at Teltech, the makers of RoboKiller. RoboKiller has been nominated by Apple as the App of The Day in addition to consistently being ranked in the top twenty for utility app downloads. It has been featured on both local and national news programs around the USA as an important solution to battling robo callers. Due largely to the growth success of RoboKiller, Teletech was acquired by IAC earlier this year. Sean’s goal with this interview is to deconstruct what is truly driving breakout growth for RoboKiller. Their growth starts with strong product/market fit and the worthy mission of reducing the number of robocalls that annoy all of us on a daily basis. Their solution is a mobile app that detects robocalls and wastes the time of the spammer by keeping them on the line with a recorded voice that appears to be a real human. The more these callers waste their time with the RoboKiller bots, the less time they have to annoy us. In his role at RoboKiller, Ethan helped to conceptualize the RoboKiller solution, iterate it to product-market fit, and ultimately drive its scale and adoption to a breakout hit. Ethan credits their success to, “product-market fit, people, and passion.” He believes that when these three points intersect, they drive rapid, sustainable growth. The team has conducted obsessive optimizations and an aggressive outbound PR effort. Early in their career, Ethan and Sean worked together in marketing to build Uproar.com, the largest online gaming community at the time, which listed on NASDAQ and was acquired by Vivendi Universal in 2001. Learn more about Ethan here: https://www.linkedin.com/in/ethan-garr-08b101/ And give RoboKiller a try here: www.RoboKiller.com

State of Colorado, Governor’s Office of Information Technology (http://www.oit.state.co.us/about/leadership/chief-information-security-officer) . In August 2014, Deborah Blyth became the state’s new CISO, bringing a diverse 25-year technology background including 14 years of information security experience. As the CISO, she serves as the point of contact for all information security initiatives in Colorado, informing the Secretary of Technology & Chief Information Officer and executive agency leadership on security risks and impacts of policy and management decisions on IT-related initiatives. Before joining the state of Colorado, Deborah led the Information Technology Security and Compliance programs at TeleTech and Travelport. Deborah is a Colorado native and graduated Summa cum Laude with a Bachelor of Science degree from Regis University. In this episode, we discuss her start in IT and her passion for technology, changes from the board and C-suite, the CDOT attack (https://www.thedenverchannel.com/news/crime/two-iranian-men-indicted-in-cdot-ransomware-attack-that-disrupted-computers-for-weeks) , the importance of having an IR plan in place, leveraging change management for security, managing priorities, cloud security, and so much more. Where you can find Deborah: LinkedIn (https://www.linkedin.com/in/deborah-blyth/) Governor’s Office of Information Technology (http://www.oit.state.co.us/about/leadership/chief-information-security-officer)

Outsourcing podcast Get the full show notes for this outsourcing podcast here:outsourceaccelerator.com/192   Raffy Macapagal   Raffy Macapagal, president and CEO of the AscenT Group, joins Derek to share his own journey and success in the BPO industry. His call center journey started when he was hired as technical support for Teletech when it has just 60 staffs. From technical support he moved up the ranks to becoming site director, then Vice President before he left and co-founded AscenT Group.   Ascentology Group  Ascentology Group comprises of Ascentology, the BPO arm, AscenTPRO, the recruitment outsourcing company. Ascentology was born in 2014, followed by the launching of AscenTPRO in 2016.   References outsourceaccelerator.com/192 info.ascentology.net ascent.net.ph   Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below.   Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry     About Outsource Accelerator Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.   About Derek Gallimore Derek’s blend of extensive international business and travel experience means that outsourcing came relatively naturally to him. Derek has been in business for over 20 years, outsourcing for over seven years, and has lived in Manila, Philippines – the world’s outsourcing capital – for over five years. Outsourcing is one of the biggest game-changing opportunities presenting both business, and the world today! Derek is passionate about spreading this message and encourages as many people to properly investigate the possibilities. Book a call with the OA team now -> https://outsourceaccelerator.com/meet-consult/

Alex has more than 25 years of experience in all areas of revenue and profit generation for technology organizations, with significant experience leading SaaS-based organizations. Currently, Alex is the CEO of Workfront, a SaaS based modern work management platform. Prior to joining Workfront as the CEO, he was the president of Apptio, which was ranked #253 on the Deloitte 500 in 2015 based on the company’s strong growth. Prior to Apptio, Alex was the president of Eloqua, where he was a member of the team that helped bring Eloqua to a successful public offering, subsequently being acquired by Oracle. Alex has also held executive-level positions with Vignette, TeleTech, BMC Software and IBM.   Topics Discussed: The Lucky Charms Experience – Personalizing your meetings and messages Sales How to be a great sales person Prospecting When does a Hunter become annoying? How quickly does a C-Suite Executive decide to respond or ignore an outreach? Leadership “Leaders don’t just set goals, they ask their team to live a story worth telling.” – Alex Shootman “The cheapest way to lead is by building a wall around your team saying, “It is us against them” We are good, they are bad.  We work hard, they do not.  We know the answer, they are stupid.” – Alex Shootman “There are only two types of leaders in this world.  There is the leader that somewhere down deep in their core walks in every day thinking, “What will my team do for me today?” and then there is the leader wired right, “What will I do for my team today?” – Alex Shootman   Alex’s Bio: 2016 – Present – CEO of Workfront 2014 – 2016 – Board Member Kapost 2013 – 2016 – President of Apptio 2009 – 2013 – President of Eloqua 2006 – 2008 – SVP Sales and Services at Vignette Corporation 2005 – 2006 – EVP Sales & Marketing at TeleTech 1999 – July 2005 – VP Sales & Services at BMC Software 1987 – 1999 – Director Industry Solutions at IBM   Share This:

Rich shares his passion for recovery, how he stays sober, and how he helped launch teletech.  What is teletech?  Every facility is different and will use teletech in different ways. teletech is designed to fill the void. If you do not currently have an IOP or OP program, teletech makes that possible, with ZERO upfront costs. If you do have an outpatient program, teletech allows you to offer a new service to your existing clients, making it easy for them to attend as many groups as possible, regardless of work, family, or travel schedules. With teletext every facility has the opportunity to provide care and support to each client for as long as possible.   For more information, go to: https://teletech.io Email: rich@Teletech.io   Need Help? Call Foundations Recovery Networks confidential and private line at: 877-714-1318   Be sure to check us out at www.ThatSoberGuy.com for past episodes, resources, you can contact us, and you can help support the show by donating or leaving us a review on iTunes.      Thanks to our Sponsors: Foundations Recovery Network I Am Sober App Sober Nation Ad music by www.bensound.com   This episode was recorded at the Innovations In Recovery Conference in San Diego CA, hosted by Foundations Recovery Network.               

Bloomberg Markets with Carol Massar and Cory Johnson.u0010u0010GUEST:u0010David Wilsonu0010Stocks Editoru0010Bloomberg Newsu0010Discussing his "Stock of the Day" TeleTech Holdings (TTEC). TeleTech Holdings Inc.'s shares climbed to a 10-year high in response to the customer-service and consulting company's first-quarter results. Earnings not only surpassed the average analyst estimate in a Bloomberg survey for the first time in two years, but also beat the highest projection. TeleTech's revenue also exceeded estimates.

Bloomberg Markets with Carol Massar and Cory Johnson.u0010u0010GUEST:u0010David Wilsonu0010Stocks Editoru0010Bloomberg Newsu0010Discussing his "Stock of the Day" TeleTech Holdings (TTEC). TeleTech Holdings Inc.'s shares climbed to a 10-year high in response to the customer-service and consulting company's first-quarter results. Earnings not only surpassed the average analyst estimate in a Bloomberg survey for the first time in two years, but also beat the highest projection. TeleTech's revenue also exceeded estimates. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Feature interview with TeleTech CISO Sam Masiello. News from Hosting.com, Optiv, Ping Identity, Red Canary, InteliSecure and more! For full show notes: https://www.colorado-security.com/news/2017/3/23/podcast-8-327-show-notes So it's the San Franciscan's fault my rent is so high?! Lots of tech workers (and tech jobs!) coming to Denver from SF. So far our listener survey feedback has been that folks want more of everything (news, job postings, events, and interviews). We'll try to keep you as plugged in with local news as we can, without increasing the length of the weekly shows. We had Alex back for this week's episode, and he didn't miss a beat.   One week left for our listener survey! Sign up for our mailing list on the main site to receive weekly updates - https://www.colorado-security.com/. We're continually working to improve the show, and appreciate the feedback we get from our listeners. If you discover any audio issues, or have suggestions for our format, let us know. This week's episode is available on Soundcloud, iTunes and the Google Play store. Reach out with any questions or comments to info@colorado-security.com Feature interview: Sam Masiello, CISO of TeleTech joined the podcast this week. He told Robb about his career path, including security leadership stops at MX Logic, Return Path, and Groupon. Sam shares how he got into security, what keeps him going, and gives some tips for those looking to break into the industry. Thanks to Sam for joining us. Local security news: Where your last name shows up in the alphabet impacts your likelihood of success Denver luring workers away from SF Cybersecurity industry hopes women will help fill 1.8 million jobs Hosting.com dives into Amazon Web Services, buys Stelligent Systems Optiv Security acquires east-coast cybersecurity firm Comm Solutions Ping announces integration with Azure Active Directory for on premise apps Threat Hunting Is Not a Magical Unicorn A Day In The Life of A CISO - Starring Alex Job Openings: Air Methods - Dir IT Security & Compliance Webroot - Product Manager, Web and Network Security Products Lewis & Fowler - Senior Consultant - GRC Program Manager Akamai - Security Solutions Architect Pearson - Security Architect Nelnet - Security Analyst HP Enterprise - ArcSight Technology Consultant WebRoot - Mac Threat Research Analyst CyberGRX - IT Risk & Security Assessor, Third Party Assessments Town of Castle Rock - Information Security Specialist Upcoming Events: This Week's Events: 4th annual Cyber Focus Day, Colorado Springs - 3/30 SecureSet - Beginner's Intro to Capture The Flag - 3/31 ISSA C.Springs - Security+ Exam Prep Seminar (1 of 2) - 4/1 Notable Upcoming Events: ISSA Denver's Women In Security Kick-Off 4/19 Rocky Mountain Information Security Conference (RMISC) 5/9-11 Denver BSides 5/12-13 7th Annual Cyber Security Training & Technology Forum 8/30-31 View our events page for a full list of upcoming events If you have any questions or comments, or any organizations or events we should highlight, contact Alex and Robb at info@colorado-security.com * Thanks to CJ Adams for our intro and exit! If you need any voiceover work, you can contact him here at carrrladams@gmail.com. Check out his other voice work here. * Intro and exit song: "The Language of Blame" by The Agrarians is licensed under CC BY 2.0

This week the guys discuss mobility and wireless along with bandwidth. The new Avaya Equinox update, and the Oceana NOW Promo that is being offered on a limited time basis. They are then joined by Rich Accordino from TeleTech to discuss their current offer on their 'Powered by Avaya' solution in the cloud for both CM and IP Office depending on the needs of the customer.

Carrie Chitsey Wells & Sean Erickson talk about how consumer behaviors have changed with the use of technology and increased expectation. They talk about the innovation in global banking and the future of the banking relationship. This is the Part 1 in a two part podcast series. Sean is a seasoned executive with past leadership roles in Teletech, MCI, Dell, Sitel and Big 5 Consulting. Support the show (http://www.helpinghumans.care)

We welcome Alex Shootman to our leadership show. Alex is the President and CEO of Workfront. He is a seasoned business leader with more than 25 years of experience leading revenue and profit generation for tech organizations. If you like with principle-centered leadership coupled with social innovation, you are going to love this show. Alex is an innovator in the art of leadership. His success in business is a direct result of his ability to develop leaders and build teams. In this podcast, Alex shares unique insight on a number of important leadership topics, including How to develop and lead a sales team The business value of diversity Why middle managers are more empowered than they think How to strategically grow your career And How to avoid common leadership mistakes   About Alex Alex holds a BBA in Marketing from the University of Texas at Austin. As President and CEO of Workfront, Alex drives the overall strategy, vision, and execution for the company, ensuring that Workfront is a dedicated partner in helping its customers transform the work experience. Shootman brings more than 25 years of experience in all areas of revenue and profit generation for technology organizations, with significant experience leading SaaS-based companies. Prior to joining Workfront, Alex was president of Apptio, where he was responsible for the company’s integrated sales and services functions globally. Prior to Apptio, Alex was the President of Eloqua, where he was responsible for leading the organization’s global sales, customer success, and field operations teams. Alex was integral in leading Eloqua’s category creation as an enterprise SaaS company, and in 2012 was a member of the team that helped bring Eloqua to a successful public offering, subsequently being acquired by Oracle. Shootman has also held executive-level positions with Vignette, TeleTech, BMC Software and IBM. In his free time Alex can usually be found trying to convince his legs that they really don’t hurt on a road bike or running trail, admiring the view from a 14er in Colorado, or down on a reef in his home state of Hawaii. That is if his four kids leave him any free time. We welcome Alex Shootman to Leaders247.

TJH 574: Indiana Jones and Star Wars “They are very fortunate to have an employer like Teletech to bring them onboard.” Holy shit that was a great episode. Let's all give our good friend Ian from the Hot Box a warm Jamholia welcome. This was a great … Continue reading → The Jamhole - Stay hungry, stay foolish.

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