This podcast is specifically designed for window treatment professionals. If you are interested in doing what you do better, whether you are a retailer, installer, workroom, sales rep or from our industry partner community, you have found your people. We
Today With LuAnn Nigara: In Part 4 of our solo sales series, LuAnn tackles a sneaky but costly sales habit: being a chameleon. It's what happens when you adjust your tone, your process—or even your pricing—just to stay in the client's comfort zone. The problem? You're not leading the sale anymore… you're following it. In this episode, LuAnn breaks down: The difference between empathetic communication and giving away your power How trying to be “easy to work with” can quietly weaken your value Real-world scenarios where salespeople shift, bend, and blend—and end up forgettable Phrases that anchor your authority (without being pushy) What true leadership looks and sounds like in a consult Plus, she shares a bonus resource from her other podcast, A Well-Designed Business®, where Sharon L. Sherman helps you understand your own personality type—and how it plays out during the sales process. If you've ever walked out of a sales call thinking, “Why didn't I just say what I knew was right?”—this one's for you. A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more! LuAnn University - The "Make a Friend" 7-Step Selling System with Jessica Harling Managing For Profit Upcoming Locations in June - Seattle and Spokane, Washington & Boise, Idaho - Use code PROFITS at checkout to attend FREE (normally $695) Other Shows: WTFP #320: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 1 WTFP #321: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 2: Avoiding the Budget Talk WTFP #322: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 3: Feature Dumping AWDB #892: Sharon L. Sherman: Decoding Personality Types for Successful Client Outcomes
Today With LuAnn Nigara: Today we're tackling one of the sneakiest sales habits out there—Feature Dumping. Yep, this one shows up when you think you're impressing your client with all the bells and whistles...but what you're really doing is overwhelming them and missing the mark. Here's the truth: your clients don't want a product pitch. They want a solution. They want to know how your expertise—and the beautiful window treatments you deliver—will improve their life, their home, and their peace of mind. In this episode, I walk you through: Why detail-loving pros (like many of us!) fall into this trap How to shift from selling specs to selling results Real-world strategies to connect, build trust, and close the sale This one's for the designer, the installer, the salesperson—anyone in our industry who wants to stop spinning their wheels and start closing more deals. A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more! LuAnn University - The "Make a Friend" 7-Step Selling System with Jessica Harling Managing For Profit Upcoming Locations in June - Seattle and Spokane, Washington & Boise, Idaho - Use code PROFITS at checkout to attend FREE (normally $695) Other Shows: WTFP #320: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 1 WTFP #321: What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 2: Avoiding the Budget Talk
Today With LuAnn Nigara: Are you tiptoeing around the money conversation—and wondering why your quotes are landing with crickets? In Part 2 of our special series, LuAnn breaks down one of the most common (and costly) sales mistakes: Avoiding the budget talk. She explains why staying silent doesn't create comfort—it creates doubt. And how floating a confident investment range early in the consult builds trust, transparency, and bigger closes. This episode is packed with real-world examples, mindset reframes, and proven scripts you can use right away. Plus, we revisit Beatriz's story from our Ghosted series to show exactly what's at stake when you skip this step. What You'll Learn: Why avoiding budget talk actually increases the risk of losing the sale How to confidently introduce investment ranges in the consult What Beatriz's ghosted quote teaches all of us The power of the “Eyeball Estimate” in the Exciting Windows! 7-Step Sales Proces Real scripts to help you open the money conversation with leadership Ready to lead with clarity instead of fear? This episode will help you shift your mindset, upgrade your consult process, and stop ghosting yourself. A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more! LuAnn University - The "Make a Friend" 7-Step Selling System with Jessica Harling Managing For Profit Upcoming Locations in June - Seattle and Spokane, Washington & Boise, Idaho - Use code PROFITS at checkout to attend FREE (normally $695) Window Works Lunch and Learn: Nicole Heymer - Optimize For Everything: How to Get AI to Recommend You Other Shows: WTFP #320 What Would Lu Do?: The 7 Deadly Sins That are Killing Your Sales – Part 1 WTFP #305: What Would Lu Do?: Ghosted After the Quote? The Pricing Conversation You're Avoiding
Today With LuAnn Nigara: You've got the product knowledge, the design skills, and the consults on your calendar—but if you're still leading with product instead of process, you're leaving money on the table. In this episode, LuAnn kicks off a powerful new solo series: The 7 Deadly Sales Sins, based on the real-world coaching she does every week with Exciting Windows! pros. Today's sin? Leading with the Product. And to illustrate just how costly this habit can be, she walks you through one common consult—where a client says they want shutters—and shows how the sale can fall apart in three different ways: The Functional Mismatch The Silent Agreement The Budget Breakdown If you've ever walked away from a consult feeling like it went great… only to never hear from the client again—this one is for you. You'll leave this episode with clarity, direction, and three specific steps to start closing more consistently—without sounding like a salesperson. Plus: don't miss LuAnn's call to action for her upcoming Managing for Profits workshop with Vin—free registration details inside. A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more! Apply for the WCAA Jill Robson Memorial Scholarship – Deadline: June 1st LuAnn University coming back soon! Managing For Profit Upcoming Locations in June - Seattle and Spokane, Washington & Boise, Idaho - Use code PROFITS at checkout to attend FREE (normally $695) Window Works Lunch and Learn: Nicole Heymer - Optimize For Everything: How to Get AI to Recommend You Other Shows: #274: What Would Lu Do?: 6 Steps to Shift From Commodity Selling to Value Selling and Why You Need To #314: What Would Lu Do?: How to Attract High-End Window Treatment Clients by Speaking to Their Priorities—Not Their Wallets
Today With LuAnn Nigara: Welcome to Window Treatments for Profit! Today, we dive into the fundamental truth that questions are the answers in sales, inspired by sales master Tom Hopkins. Learn how to transform your sales approach by asking strategic questions that create connections, clarity, and commitment with your clients. We'll emphasize the importance of continuous learning and offer practical tips for improving your sales process. Whether you're new to the industry or a seasoned pro, this episode will inspire you to take action and elevate your selling game. Tune in and discover how to turn every conversation into an opportunity for success! A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more! Apply for the WCAA Jill Robson Memorial Scholarship – Deadline: June 1st LuAnn University coming back soon! EW! Managing For Profit - Register Now! Other Shows: WTFP #305: What Would Lu Do?: Ghosted After the Quote? The Pricing Conversation You're Avoiding
Today With LuAnn Nigara: If you've ever fumbled your way through a discovery call or wondered why some leads ghost you after that first conversation—this episode is for you. LuAnn breaks down five strategic questions every window treatment pro should be asking on a discovery call—plus the real reason behind each one. Inspired by the sales genius of Phil M. Jones and enriched by a powerful real-life story from Matt Cobb inside the Exciting Windows! mastermind, this episode is all about selling smarter, not harder. You'll also get a sneak peek at the Make a Friend 7-Step Selling Process from Lu University—and why asking the right question is more important than having the right script. Don't miss this one—it's full of actionable gems to help you sell with confidence, connection, and clarity. What You'll Learn: 5 powerful questions that move the sales conversation forward How to uncover urgency, trust issues, and decision dynamics The subtle art of asking what you really want to know Why selling is about understanding, not assuming How our Make a Friend method flips the script on traditional sales A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more!Apply for the WCAA Jill Robson Memorial Scholarship – Deadline: June 1st LuAnn University coming back soon! Other Shows: WTFP #137: Richard Bernath: Networking for a More Profitable Window Treatment Business
Today With LuAnn Nigara: Every entrepreneur faces moments where fear and overwhelm stop you in your tracks. In this powerful episode, LuAnn Nigara dismantles the myth of fearlessness and introduces her proven "Business Bravery" approach developed over 40+ years of entrepreneurship. You'll learn practical strategies to take action despite uncertainty, including the morning intention that transformed LuAnn's business mindset and concrete steps to move beyond paralyzing self-doubt. Featuring real-world examples of business owners who pushed through fear and succeeded anyway, this episode delivers straight-talking advice and an actionable toolkit to break through overwhelm and make progress today. Stop waiting to feel ready – listen now and discover how to cultivate courage when facing business challenges. A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more! Other Shows: WTFP #309: Overheard: Inside a Window Treatment Mastermind: How 5 Experts Built a Powerhouse Support System WTFP #34: Nikki Greenwood: From Corporate to the Window Treatment Business
Today With LuAnn Nigara: Hey friends—today we're getting real about a critical part of running a profitable business: qualifying leads. Because let's be honest—most of us are either letting go of clients who could have been ideal, or we're wasting precious time on ones that were never a good fit to begin with. In this episode, I'm sharing three real-world stories from my own business journey that reveal the hidden opportunities in client interactions you might be misjudging. These aren't hypotheticals—they're lessons hard-earned from decades of experience, and I want you to learn from them, not repeat them. You'll learn how to: Spot a sleeper opportunity disguised as a “tire-kicker.” Avoid the time-suck of clients who'll never convert. Reframe your qualifying mindset to one that protects revenue and positions your business for sustainable growth. This isn't about saying “no” faster—it's about saying “yes” smarter. So let's sharpen your lead-qualifying skills—because your future revenue depends on it. LuAnn Nigara's Ah-Ha Moments: “Qualifying is not about shutting the door. It's about asking the right questions so we can make an educated guess on whether we should open the door or not.” - LuAnn “I'm not going to sell you knock-off products here to save a few bucks, and now what? The home you come to for peace and recreation has broken blinds that need servicing every time you show up here?” - LuAnn “Don't you ever qualify a person, in or out, based on how they look when they walk into your store. Treat every person like your next VIP client—because they just might be.” - LuAnn A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more!
Today With Leslie Excell: In this episode of A Well-Designed Business, LuAnn is joined by interior designer and entrepreneur Leslie Excell, founder of Excell Design + Co, for an honest, grounded, and inspiring conversation about building a business rooted in clarity, boundaries, and heart. Leslie shares the pivotal moments that helped her reshape her business—from learning to say “no” without guilt, to letting go of the comparison trap, to honoring her own definition of success. She opens up about the mindset shifts that allowed her to stop chasing every opportunity and start creating a business that supports her life, not just her bottom line. Whether you're in a season of burnout, transition, or simply feeling called to realign with your core values, Leslie's story will remind you that you are allowed to evolve—and that the most powerful business decisions often come from the quiet confidence of knowing yourself. What You'll Learn: How to release clients, projects, and mindsets that don't serve you Why your version of success doesn't have to match anyone else's The power of clarity and alignment in your pricing, process, and vision How to shift from reacting to leading—on your own terms More About Leslie Excell Leslie Excell, President of Excell In Design Group, embodies the perfect balance of passion, creativity, and an open heart. With a natural gift for adapting to new ideas and embracing fresh perspectives, Leslie leads her talented team to inspire and elevate the world-class designers they serve, creating a space where artistry and collaboration flow seamlessly. "Imagine a project where the designer and artisan are in total alignment” ✨ This guiding philosophy is at the core of everything they do. As a full-service drapery workroom to the trade, Excell In Design Group offers expert consultations, exquisite craftsmanship, and professional installation, all grounded in years of deep industry knowledge and a commitment to excellence. Connect with Leslie Excell Website Facebook Instagram A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows: WTFP #309: Overheard: Inside a Window Treatment Mastermind: How 5 Experts Built a Powerhouse Support System WTFP #286: Julie Murphy: From Home Sewing to Million-Dollar Workroom WTFP #34: Nikki Greenwood: from Corporate to the Window Treatment Business WTFP #122: Jill Ballew: Her System for Chasing Post Installation Issues WTFP#276: Vita Vygovska: The Pain Points and “Watch Outs” When Working With an Interior Designer WTFP #268: Vita Vygovska: Empower Your Window Treatment Sales Force WTFP #262: Vita Vygovska: Understanding the Challenges of Working with New Designers in the Window Treatments Industry WTFP #261: Vita Vygovska: Production Workroom Vs Concierge Workroom WTFP #257: Vita Vygovska: Working With Designers: Process vs Service Vita's Tips in Ten - Entire Podcast Collection!
Today With LuAnn Nigara: Are you stuck speaking price while your dream clients are listening for value? In this episode of A Well-Designed Business, LuAnn gets real about how to elevate your messaging to match the elevated clientele you're trying to attract. She walks you through the subtle yet powerful mindset and language shifts that can position you as the go-to expert for high-end window treatment projects—without ever having to “sell.” LuAnn dives into: The one perspective shift that will completely transform how you talk about your services. Why leading with budget talk is sabotaging your value. How to align your messaging with the emotional and lifestyle priorities of your ideal clients. This is a must-listen if you're ready to stop being a commodity and start being a category of one. ✨ And if this resonates, check out Episode 897 with Fred Berns where we talk about defining your “Only”—the exact thing you do better than anyone else. It's the perfect companion to today's insights. LuAnn Nigara's Ah-Ha Moments: “The high-end client isn't asking, ‘Can I afford this?' They're asking, ‘Is this worth my time, energy, and trust?'” - LuAnn “When you speak to someone's lifestyle priorities, they stop looking at your price tag—and start looking at your expertise.” - LuAnn “You don't have to justify your pricing when you've already proven your value.” - LuAnn “The moment you stop selling and start serving is the moment you attract the right clients.” - LuAnn “Price is a factor. But priority? That's the decision-maker.” - LuAnn A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more! Exciting Windows! 21st Annual Conference – April 16th-18th in West Palm Beach, Florida! Other Shows: WTFP #305: What Would Lu Do?: Ghosted After the Quote? The Pricing Conversation You're Avoiding
Today With LuAnn Nigara: What separates the window treatment pros who build wealth from those who just build stress? In this solo episode, I'm pulling back the curtain on the five non-negotiable traits I've seen in every successful entrepreneur I've interviewed, coached, or worked alongside. After 1,300+ podcast interviews, dozens of coaching clients, and decades building Window Works, one truth is clear: success isn't magic—it's math. It's made of actions, habits, and decisions. Today, I'm walking you through the exact traits you need to cultivate if you want to scale with purpose, lead with confidence, and build a business that actually works—for you, your family, and your future. This is the unfiltered truth about what it really takes to thrive in this business. So grab your notebook and let's get to work. In this episode, I'll share: Why you can't skip the hard lessons (and how to grow from them) What WD-40 has to do with your pricing strategy How a branding breakthrough transformed Window Works after 35 years The Sandra Funk pivot that launched a movement And how Carrie Underwood can teach you something about showing up (yep, really) A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Chairman of the Board with LuAnn Nigara! Exciting Windows! Coaching and more! Other Shows: AWDB #26: Kae Whitaker- Branding Your Business- Finally I Understand It! AWDB #259: Kae Whitaker – Get New Clients with the Right Email Sequence AWDB #274: Power Talk Friday: Kae Whitaker- Part 2 of Email Marketing for your Interior Design Firm AWDB #1040: Power Talk Friday: Eileen Hahn: 5 Steps to an Exceptional Hire AWDB #589: Power Talk Friday: Eileen Hahn: Scaling from 2 Million to 5 Million AWDB #363: Power Talk Friday: Eileen Hahn: Building An Exceptional Interior Design Team AWDB #520: Power Talk Friday: Sandra Funk: The Interior Design Standard is Here! AWDB #585: Sandra Funk: Helping Designers Improve Their Business Systems AWDB #660: Sandra Funk: Level Up Your Business Through Mentorship, Coaching, and Classes. Sponsored Show: “Interior Design Standard”
Today With Amy Cramer: In this special episode of our Bound By Business series, Jessica Harling sits down with Amy Cramer of Cramer Law Group to explore the essential legal structures family businesses need. Amy breaks down why proper documentation matters in succession planning, how to match estate plans with business documents, and the importance of clear roles and decision-making authority. This practical conversation covers everything from the dangers of nepotism to implementing appropriate compensation structures, helping family business owners avoid costly mistakes while preserving both their company and family relationships. Amy's concept of a "stewardship mindset" provides a powerful framework for viewing family business leadership as a responsibility rather than an entitlement. More About Amy Cramer Amy Cramer is passionate about providing a voice for those who face discrimination, harassment or reprisals in the workplace. A powerful advocate for her clients, she uses all of the legal tools at her disposal to vigorously fight for them. Amy practices primarily in the representation of victims of discrimination based on factors including skin color, sex, age, religion or disability. In addition, she focuses on those who have been harassed in the workplace or faced retaliatory conduct by their employers. Amy has successfully litigated in both federal and state courts on behalf of those who feel their voices have been silenced. She is tenacious in her representations, tirelessly appearing before courts and administrative agencies to support her clients' claims. In fact, Amy has a history of helping others. A native Chicagoan, she taught high school English in an inner-city school before attending The John Marshall Law School. The experience gave her the ability to listen to the challenges faced daily by the young people she was teaching and to relate to their stories, including how to encourage them in the face of so much adversity. One of her clients described Amy as calm, but powerful – both traits that served her well in education and now in her legal career. Connect with Amy Cramer Website Facebook Instagram LinkedIn More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design WCAA Exciting Windows! 21st Annual Conference - April 16th-18th in West Palm Beach, Florida! Other Shows WTFP #288: Bound By Business: Mark & Laura Perel: Married & Building a Window Treatment Empire AWDB #454: Power Talk Friday: Jamie Lieberman: Hashtag Legal – Lawyers That Speak Designer WTFP #308: Bound by Business: Tim Yurek: Succession Planning Made Simple: Ensuring a Smooth Transition Without Financial Strain WTFP #255: Tim Yurek: The Critical Difference Between Exit Strategy and Succession Strategy WTFP #253: Tim Yurek: Three Disturbing Trends That Put Small Businesses at Risk
Today With LuAnn Nigara: Opening a window treatment showroom is more than just a ribbon-cutting—it's the launch of a space that can become the heartbeat of your business. Done right, your window treatment showroom can evolve into a thriving community hub where clients, industry partners, and trade professionals come together. In this episode of Window Treatments for Profit, I'm sharing proven strategies for making your showroom a destination—whether you're planning your grand opening, celebrating an anniversary, or looking for ways to keep momentum going all year long. We'll cover: ✔️ Who to invite & how to get them there ✔️ Creative event ideas for building lasting connections ✔️ Hosting tips to make your showroom THE place to be ✔️ Why relationship marketing is key to long-term success And if you want more ideas on turning customers into lifelong fans, don't miss Episode #78 with Georgiana Schwandt, where she shares her powerful strategies for customer appreciation and repeat business. Listen now and start turning your showroom into an industry hub! A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows: WTFP #78: Georgiana Schwandt: Create the Life You Love for Your Business and Personal Life
Today With LuAnn Nigara: Are you trying to grow your business, or are you actually doing it? In this episode of Window Treatments for Profit, we're tackling one of the biggest mindset shifts that separates successful business owners from those who stay stuck: the difference between trying and doing. Inspired by the Toby Keith song If You're Tryin', You Ain't, this episode will challenge the way you think about hiring, pricing, sales, leadership, and decision-making. Here's what you'll learn: ✔️ The Hesitation Trap—how subtle indecision is keeping you from success ✔️ How to step up as a leader and gain confidence in your decisions ✔️ Why hesitation kills sales (and the simple shift that will increase your closing rate) ✔️ The exact language to remove from your vocabulary today to start taking action It's time to stop “trying” and start “doing.” Listen now and take the challenge—commit to eliminating hesitation from your business today! A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Join LuAnn University!
Today With Vita, Jill, Nikki, Julie, Leslie: Hi, welcome to Window Treatments for Profit. On today's episode, I'm joined by five powerhouse window treatment experts: Vita Vygovska, Leslie Excell, Jill Ballew, Julie Murphy, and Nikki Greenwood. For the past two years, they've been meeting monthly in their own mastermind group, sharing everything from financials to marketing strategies. More About Vita, Jill, Nikki, Julie, Leslie Nikki Greenwood: Nikki is the owner and lead designer of Savannah Window Fashions, a full service window treatment and soft goods design firm and workroom serving coastal Georgia and South Carolina. As the fifth generation of her family involved in the design and construction of custom homes, she has a deep and abiding love for building and architecture. Julie Murphy: I began my foray into the art of window treatment fabrication as the sole proprietor of a home-based business. It was only natural that my passion fed a desire to expand capacity to meet the needs of my growing clientele. Jill Ballew: For over 25 years, Jill Ballew has been a leading force in the luxury window treatment industry, blending artistry, precision, and innovation to create extraordinary spaces. As the founder and CEO of High Country Drapery Designs, she has built a reputation for delivering tailor-made soft furnishings and high-end window coverings that elevate interiors with sophistication and function. Vita Vygovska: Vitalia Vygovska (Vita for short!), CWFP, MBA, is an award-winning window treatment specialist, author, speaker, and the LuAnn University instructor for Systems Driven Operations. Leslie Excell: Leslie Excell, President of Excell In Design Group, embodies the perfect balance of passion, creativity, and an open heart. With a natural gift for adapting to new ideas and embracing fresh perspectives, Leslie leads her talented team to inspire and elevate the world-class designers they serve, creating a space where artistry and collaboration flow seamlessly. Connect with Vita, Jill, Nikki, Julie, Leslie Nikki Greenwood: Website Instagram LinkedIn Julie Murphy: Website Instagram Facebook Jill Ballew: Website Instagram Facebook LinkedIn Vita Vygovska: Website Instagram Facebook Pinterest YouTube LinkedIn Leslie Excell: Website Instagram Facebook A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design 21st Exciting Windows! Annual Conference - April 16th – 18th, 2025 - West Palm Beach, Florida Managing For Profits Registrations Are Open! - Next Locations: Oklahoma & Nebraska Other Shows: WTFP #34: Nikki Greenwood: from Corporate to the Window Treatment Business WTFP #286: Julie Murphy: From Home Sewing to Million-Dollar Workroom WTFP #122: Jill Ballew: Her System for Chasing Post Installation Issues
Today With Tim Yurek: Succession planning—it's something every family business needs, but so many owners put off. In this episode of Window Treatments for Profit, I'm bringing you a powerful conversation from our Bound by Business series, where Jessica Harling sits down with financial expert Tim Yurek to break down exactly how to plan for the future of your business without disrupting your present. Tim shares how business owners can uncover hidden cash flow, avoid common financial pitfalls, and set up a seamless transition for the next generation. Whether you're looking to pass the business to a family member, key employee, or even considering an eventual sale, this episode is packed with insights that will help you take control of your financial future. If you've ever felt overwhelmed by the idea of succession planning, trust me—you're not alone. But after listening to this episode, you'll walk away with clear, actionable steps to make the process easier and more successful. Let's dive in! More About Tim Yurek Tim Yurek is the founder and CEO of Tier 1 Capital, a leading financial consulting firm. As a veteran and thought leader in his space, his insights have been featured on major media such as Bloomberg TV and have earned him a seat at the Million Dollar Roundtable – a global, independent association of the world's leading life insurance and financial service professionals. In addition, Tim has earned the designation of “Top of The Table” within the Million Dollar Roundtable, which recognizes the top 1% of professionals in his industry worldwide. As CEO, of Tier 1 Capital, Tim plays a foundational role in supporting the intricacies of Business Planning for his clients. Everything from getting clarity on their goals and objectives, designing plans to meet these objectives and finding the money to fund these objectives “within their current cash flow.” This allows them to achieve their long-term goals with minimal or little impact on current cash flow. All of this work is powered by the unique application of the Tier 1 Capital Growth process which allows you to regain control of your money and your cash flow. Connect with Tim Yurek Website YouTube Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Free Zoom Annual Conference Preview - February 27th! Exciting Windows! 21st Annual Conference - April 16th-18th in West Palm Beach, Florida! Other Shows WTFP #255: Tim Yurek: The Critical Difference Between Exit Strategy and Succession Strategy WTFP #253: Tim Yurek: Three Disturbing Trends That Put Small Businesses at Risk
Today With LuAnn Nigara: Over the past few episodes of Window Treatments for Profit, we've tackled the four biggest reasons why clients ghost: ✔ Not standing out as the expert ✔ Overwhelming them with too many choices (decision fatigue) ✔ Fear of making a costly mistake ✔ And now, in our final episode of this series—unaddressed concerns or objections. This episode dives into the silent hesitation that stops clients from saying "yes." When they don't voice their doubts, they simply disappear. But as the expert, it's your job to uncover those hidden objections before they turn into ghosting. Listen in as I share:
Today With LuAnn Nigara: Why do some clients disappear just when they seem ready to buy? In this episode of Window Treatments for Profit, we're tackling a major reason why potential clients ghost: fear of making a big mistake. Even the most excited clients can hesitate if they feel uncertain, uneducated, or afraid of regret. As the expert in the room, it's your job to recognize and ease these fears so they feel confident moving forward. In this episode, you'll learn: ✔️ The four ways fear of mistakes shows up—and how to spot it early. ✔️ How to bridge the knowledge gap so clients feel informed, not overwhelmed. ✔️ How to counteract financial hesitation and position the true value of custom window treatments. ✔️ The power of social proof, expert recommendations, and clear guarantees to eliminate client doubt. Stop losing clients to hesitation! Learn how to turn uncertainty into confidence and guide your clients toward a decision they'll love. A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Join LuAnn University! Join us for our Pre-Conference Zoom on February 27th! Other Shows: WTFP #303: What Would Lu Do?: Here's One Strategy to Overcome Client Ghosting WTFP #304: What Would Lu Do?: Part 2: Why Clients Ghost – Decision Fatigue WTFP #305: What Would Lu Do?: Ghosted After the Quote? The Pricing Conversation You're Avoiding AWDB #485: Power Talk Friday: Claire Jefford: Rock the Consult AWDB #432: Power Talk Friday: LuAnn Nigara: Your Client Is Wrong, Now What?
Today With LuAnn Nigara: Welcome to Window Treatments for Profit! We've been diving deep into the topic of ghosting—why clients disappear and how to stop it from happening. This was supposed to be Part 3 of our four-part series, but something happened... A listener, Beatriz, wrote in with a real-life scenario that perfectly ties into our topic. She got ghosted after sending a quote, and when she looked back at her process, she realized she never set a clear pricing expectation. And she's not alone. If you've ever hesitated to talk price in the consultation because you were afraid of losing the client—only to lose them anyway—this episode is for you. I break down exactly where Beatriz lost control of the conversation and share a powerful pricing strategy that puts YOU back in charge. Listen now and learn how to stop getting ghosted after the quote! A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Submit your questions to What Would Lu Do? Join LuAnn University! Join us for our Pre-Conference Zoom on February 27th! Other Shows: WTFP #304: What Would Lu Do?: Part 2: Why Clients Ghost – Decision Fatigue WTFP #303: What Would Lu Do?: Here's One Strategy to Overcome Client Ghosting
Today With LuAnn Nigara: Are you losing clients because they feel overwhelmed by choices? In this episode of Window Treatments for Profit, we tackle decision fatigue—why it happens and how it can sabotage your sales process. Discover actionable strategies to: Simplify the decision-making process for your clients. Position yourself as the trusted expert they rely on. Secure sales while building lasting relationships. Don't miss these powerful insights to reduce client ghosting and take your consultations to the next level! A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design LuAnn University! Other Shows: WTFP #303: What Would Lu Do?: Here's One Strategy to Overcome Client Ghosting
Today With LuAnn Nigara: If you've been in the window treatment business for any length of time, you've likely experienced this: you pour hours into a proposal or consultation, think you've nailed it, and then—silence. The client disappears, leaving you frustrated, confused, and wondering what went wrong. Let me assure you, ghosting isn't about your worth as a person. But it is often about how you communicate your value as a professional. The good news? This is fixable. A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design The A Well-Designed Business® 4-Part Docuseries! Jude Charles' Dramatic Demonstration Book! Jude Charles' Website! Jude Charles' Instagram! Other Shows: #724: Power Talk Friday: Jude Charles: Using Video to Close More Interior Design Deals #718: Power Talk Friday: Jude Charles: The Power of Dramatic Demonstration in Your Business Videos #626: Power Talk Friday: Jude Charles: How to Tell Your Story to Connect with Clients in Interior Design #516: Power Talk Friday: Jude Charles: Video Storytelling for Your Brand
Today With Jessica Harling: Hi, welcome to Window Treatments For Profit! Today, Jessica and I recap the key insights from our 'Bound by Business' series. We'll dive into the five invaluable lessons Jessica has learned from her experiences in family business dynamics. From navigating challenges to celebrating the unique joys of working together, we'll explore the reality behind family businesses, the importance of setting boundaries, and how to communicate effectively. Join us for a candid discussion filled with laughter, wisdom, and a few surprises along the way! More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design
Today With LuAnn Nigara: In this episode of "Window Treatments for Profit," I tackle a challenge many window treatment professionals face: the dreaded question, "Can you do better on the price?" Join me as I share my insights on pricing and the importance of understanding your value. I'll guide you through the beliefs that shape your quotes and how to maintain confidence in your pricing strategy. Let's dive into practical strategies to handle price objections and ensure you're not undervaluing your expertise. Whether you're new to the industry or a seasoned pro, this episode is packed with actionable advice to help you grow your business and stand firm in your worth! A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Sign up for LuAnn University! What Would Lu Do?
Today With LuAnn Nigara: Welcome to Window Treatments for Profit! Today, I'm diving into the vital elements of building a high-performing team, drawing insights from Patrick Lencioni's The Five Dysfunctions of a Team. We'll explore the importance of trust, the role of healthy conflict, accountability, and focusing on collective results. If you've ever felt like your team just isn't “gelling,” this episode is for you! Plus, I'll share details about my upcoming workshop that will help you kick off the new year with a clear, strategic plan. Let's transform your team dynamics together! A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design LuAnn Nigara's Books! The Making of A Well-Designed Business: The Workshop
Today With Amanda Smith: Hi, welcome to Window Treatments for Profit! In this episode, we're sitting down with Amanda Smith, a leader in the window treatment industry and co-founder of Seamless Workroom. From her start as a teacher to becoming a sought-after partner for interior designers, Amanda's story is a testament to the power of systems, efficiency, and a commitment to quality. More About Amanda Smith Like many others in this business, I did not start out as a fabricator of window treatments. I attended college at the University of North Carolina at Charlotte earning a bachelor's degree in Middle Grades Education. After teaching English and Social Studies for seven years, I attended graduate school earning a master's degree in library science at the University of North Carolina at Greensboro and worked as a high school media specialist for three years until my twin boys were born in 1998. At which time I became a stay-at-home Mom. When my boys turned three, I knew I wanted to work but did not want to return to teaching full time. While visiting a friend one afternoon, I noticed she had new window treatments in her family room. It was an “ah ha” moment. I thought, “If I can make cocktail dresses, I can surely learn to make window treatments!” I come from a family that sews. My mother, an accomplished sewer and quilter, taught me the art at age 12. My father owned a successful auto upholstery business for 25 years. Both of my grandmothers and all of my aunts sewed. With my family's support, I set up a small workroom in an extra bedroom and completed my first job in July 2001. What started out as a small, retail business has grown into a full-service to the trade workroom offering fabrication of panels, valances, roman shades, bedding and decorative accessories as well as several lines of fabrics, hardware, shutters, blinds, roller shades, solar shades, and natural woven shades for those associated with the interior design industry. In July 2017 I, along with Rose Mary LeBlanc, launched a second business. Seamless Workroom is a workroom management system which helps to improve efficiency and productivity within the workroom for fabricators and designers in the industry. Connect with Amanda Smith Sew Unordinary Website Instagram Facebook LinkedIn Seamless Workroom Website Instagram Facebook Email Cheryl Luckett's Instagram! A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Cheryl Luckett's Instagram! Sign up for LuAnn University! Other Shows: AWDB #397: Power Talk Friday: Where Are They Now?: Cheryl Luckett: Dwell By Cheryl AWDB #291: Cheryl Luckett – From Side Hustle to Full Time Interior Design
Today With Theresa Harmon: Join me in this inspiring episode as I chat with Theresa Harmon, the current president of the Richmond, Virginia WCAA chapter. Theresa shares her journey in the window covering industry and emphasizes the importance of discovering your "why." With a background in graphic design and a passion for creating, she discusses the challenges and joys of running her own business, from problem-solving design dilemmas to connecting with clients. We also dive into the supportive community of the WCAA and how collaboration enriches our industry. Tune in for insights that can inspire your own creative journey! More About Theresa Harmon A lifelong creative, Theresa Harmon's first professional fabrication job involved making soft furnishings for a bed-and-breakfast in Jonesborough, TN in 2006. She was hooked, but unable to fully realize her workroom dream until 2018 when she opened All the Trimmings Shop. She fabricates window treatments and pillows, but loves making custom cushions most of all. Theresa has a BFA in Communication Arts & Design from Virginia Commonwealth University. She taught for Husqvarna Viking 2017-2019, won a Jill Robson Memorial Scholarship in 2020, and most recently was one of the instructors at the Custom Workroom Conference in Warwick, RI. She is currently the president of the Richmond Chapter of WCAA. Connect with Theresa Harmon Website Instagram A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design LuAnn University – Registration Open! Exciting Windows! Panel: Ask Me Anything - Why I Joined, Why I Stay - December 12th Other Shows: WTFP #291: Linda Woodard: From Interior Designer to Window Treatment Specialist, and WCAA Eastern Massachusetts President WTFP #296: Lisa Jones: Full Circle from Struggling Business Owner to Atlanta Chapter WCAA President
Today With Brandon Barton: Welcome to Window Treatments for Profit for another Bound by Business episode hosted by Jessica Harling. In today's episode, Jessica interviews Brandon Barton of K to Z Window Coverings based in Louisiana. Brandon is a a 25-year veteran of the window treatments industry who took over the family business from his grandparents—and currently works closely with his brother and his wife. He's here to share the lessons he's learned from working with family, overcoming challenges, and carrying on the legacy passed down to him. More About Brandon Barton K to Z Window Coverings is Louisiana-based company owned and operated by Brandon Barton, who was introduced into the window treatments industry by his grandparents. In 1998, Brandon opened his own business to service the Greater Baton Rouge area with custom window coverings, custom blinds, draperies, Plantation shutters, and interior window shades. Today, K to Z Window Coverings is an in-home company; Brandon brings all samples and products directly to YOU in the comfort of your own home. This not only provides you with convenience and a stress free environment, but it also allows you to visualize the sample in your own space! Connect with Brandon Barton Website Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Exciting Windows! Panel: Ask Me Anything - Why I Joined, Why I Stay - December 12th
Today With Lisa Jones: Welcome to Window Treatments for Profit. Today, I am excited to welcome Lisa Jones, owner of Lisa Jones Interiors and president of the Atlanta chapter of the WCAA. Lisa started her business 25 years ago, but at her 17th she reached a breaking point—she decided either she was going to close up shop or make a big shift in her business. After joining the WCAA and listening to A Well Designed Business along with other industry podcasts, Lisa discovered how to transform her business and how to generate true profits. Today, she's sharing how she got there and why the support along the way made all the difference in the world. More About Lisa Jones Lisa Jones is the owner of Lisa Jones Interiors, Inc., a custom soft furnishings workroom serving both retail clients as well as interior designers. She's also a certified Window Treatment Specialist. Lisa started this business 25 years ago back in 1999 when she decided to leave her job as a legal assistant to be a stay-at-home mom for her girls. Lisa operates her business out of a studio on their small farm just south of Dalton, GA, serving clients mainly in the North Atlanta, Northwest Georgia and southeastern Tennessee area. Lisa was one of the 2022 recipients of the Jill Robson Memorial Scholarship for a workroom. She is also the recipient of multiple Vision Awards for both window treatment design and fabrication as well as slipcovers. In 2023, she had the honor of being the first person ever awarded the Workroom Professional certification from Workroom Tech. Lisa is a member of Exciting Windows, and this is Lisa's 3rd year as the current president of the Atlanta Chapter of WCAA. Connect with Lisa Jones Website Facebook Instagram Houzz LinkedIn Pinterest A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design FREE Exciting Windows! “Ask Me” Zoom Event More Info on the WCAA! BADG & Cooper Hewitt Event Info & Link to Reserve Tickets! Other Shows: AWDB #1014 Power Talk Friday: Michele Williams: Mastery of Your Finances AWDB #719: Peter Lang, Kimberly Merlitti, and Michele Williams: Financial Prep for Year-End- The Must Do's AWDB #424: Power Talk Friday: Re-Visiting Michele Williams' Tips for Time Management AWDB #395: Power Talk Friday: Michele Williams: Financial Health Checklist for Your Interior Design Business AWDB #180: Power Talk Friday: Michele Williams Talks About Profit First and Why it Matters to You AWDB #137: Michele Williams- Scarlet Thread Consulting- Actionable Tips for Time Management WTFP #1 Tracie Bresnahan: Three Pillars for Success: Having Systems, Knowing Your Numbers and Delivering Quality. WTFP #22 Ceil DiGuglielmo: Accepting Fear as My Constant Companion WTFP #7 Jennifer Looney: How to Re-Establish Your Window Treatment Business in a New Location
Today With LuAnn Nigara: Hi, welcome! In this episode of Window Treatments for Profit, I dive into the concept of "slow down to go fast." As the year wraps up and we prepare for a new one, it's the perfect time to strategize and strengthen our businesses. Drawing insights from industry leaders like Kate O'Hara and Rick Baker, I discuss essential strategies for creating efficient processes, establishing routines, and defining your vision, whether you have a small team or are looking to scale. Join me as we explore how taking the time to refine your operations now can lead to faster growth and success in 2025! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Find LuAnn's Books Here! Kravet Workspace in Basking Ridge, New Jersey BADG & Cooper Hewitt Event Info & Link to Reserve Tickets!
Today With LuAnn Nigara: Hi! Welcome to Window Treatments for Profit. Today, we're talking about the art and strategy of effective marketing through compelling lead magnets and persuasive follow-up email sequences. What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Find LuAnn's Books Here! Managing for Profit Workshop - SD Nov 11th & ND Nov 12th Kravet Workspace in Basking Ridge, New Jersey BADG & Cooper Hewitt Event Info & Link to Reserve Tickets! Other Shows Mentioned AWDB #556 Kae Whitaker: #BLM Grace For Lack Of Understanding, Grace for Anger AWDB #274: Power Talk Friday: Kae Whitaker- Part 2 of Email Marketing for your Interior Design Firm AWDB 259: Kae Whitaker – Get New Clients with the Right Email Sequence AWDB 466: Power Talk Friday: Nicole Heymer: You've Defined Your Brand…Now What? AWDB 317: Nicole Heymer: 6 Keys to Planning A Website That Makes Things Happen AWDB 125: Nicole Heymer- How To Brand Your Business. Yes, again! Do not miss this one!!! WTFP #167: Nicole Heymer: How to Find and Highlight Why Someone Should Buy From You WTFP #140: Nicole Heymer: Demystifying SEO for Window Treatment Businesses
Today With LuAnn Nigara: In today's WTFP episode, I'm diving into one of the toughest yet most rewarding skills for any leader—navigating hard conversations. Conflict with clients, vendors, or team members is inevitable, but how we handle these moments can make all the difference in our business relationships and reputation. From setting boundaries to keeping calm under pressure, I'm sharing the methods I've honed over the years for turning tough situations into opportunities for growth. These are tools I wish I'd known from day one, and I hope they'll help you on your journey too. What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows Mentioned Bound By Business Collection WTFP #271: What Would Lu Do?: The 8 Steps to Successful Negotiations Using the D.I.A.L.O.G.U.E. Framework AWDB #222: Power Talk Friday: Lee Cockerell- Customer Service the Disney Way
Today With Wilma and Tamara Kulyk: Today with Wilma and Tamara Kulyk of Sensational Seams, we explore how this mother-daughter team has built a thriving window treatment business in Ontario since 1986. They share how they balance Wilma's technical expertise with Tamara's innovative design approach to create unique projects for their clients, and discuss creative marketing initiatives like their 'Seams to Me' newsletter and Thankful Pumpkins tradition. The Kulyks offer valuable insights about working in a family business, emphasizing the importance of letting the next generation bring fresh ideas while maintaining core values. Their story demonstrates how embracing both tradition and innovation can create a business that truly connects with clients while supporting multiple families. More About Wilma and Tamara Kulyk Wilma Kulyk: My Passion is to always create something unique. I love the opportunity and challenge to find a “Sensational Solution” for your space. I take pride in paying great attention to detail and am committed to providing quality products and personal customer service. Tamara Govier: I love what I do because I get to make a new friend every day white creating a space reflective of their taste personality. I enjoy the new automated systems, and how they seamlessly integrate into our everyday lifestyle. I am passionate about finding the perfect fabric to add a splash of color and tastefully express your character throughout your home. Connect with Wilma and Tamara Kulyk Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Managing for Profit Workshop - SD Nov 11th & ND Nov 12th Visit our page for more information on our Free Zoom Event, on Dec 12th Other Shows Mentioned WTFP #25 Rick Baker: Preserving Your Values as You Grow Your Window Treatment Business WTFP #179 Wilma Kulyk: Unlocking Loyalty: Using Thank You Cards to Build Stronger Client Connections
Today With Linda Woodard: Welcome to Window Treatments for Profit. It's no secret that I am a big believer in organizations like the WCAA, Exciting Windows, IDS—places where you can form the relationships that become gamechangers for your business, whether it's through lessons and advice, client referrals, vendor connections—whatever it is. Relationships are everything. My guest today, Linda Woodard, understands that all too well. When she transitioned from designer to window treatment professional, she turned to the WCAA for guidance—and now 13 years later, she's the President of the Northeast chapter. Today, she shares insights about the WCAA and how to make the most out of it, along with lessons she's learned in the industry and how she's navigated her business. More About Linda Woodard After years in the corporate world, Linda Woodard had a pivotal moment that led her to reassess her life's direction. Feeling a profound desire to channel her creative energies, she decided to take a leap of faith, leaving behind the stability and security of her corporate marketing and sales career to start a new journey into the world of design. Linda's career in design began by apprenticing with one of the area's foremost window treatment experts where she developed skills, learned nuances of the industry, and began developing a loyal client base. In 2011, fueled by vision and unwavering determination, she established Linda's Decors. The early days of countless hours and hard work paid off as her newfound vocation attracted clients seeking her unique blend of innovation, practicality, and creativity. Over the years, Linda's portfolio has flourished, boasting an impressive array of thousands of residential and commercial projects. From high-end waterfront estates to cozy family cottages, each space bears the mark of her meticulous attention to detail and commitment to excellence. Linda believes that each window tells a story and her mission is to craft treatments that reflect the personality of not only the space but the people who inhabit it. Remaining at the industry forefront, Linda actively participates in seminars, conferences, and events. She is the current President of the Window Covering Association of America's Northeast chapter, the nation's largest and longest established trade group for dealers, designers, and workrooms. Holding credentials as both a Certified Window Fashion Professional and a Certified Interior Designer, Linda continues to win acclaim for her extraordinary service, which not only saves her clients time, money, and stress, but also enhances the value of their lives and homes. Connect with Linda Woodard Website Facebook Instagram LinkedIn Houzz Pinterest A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design FREE Exciting Windows! “Ask Me” Zoom Event More Info on the WCAA! Other Shows: #43 Peggy Morgans: How Do I Get My Business Ready to Sell?
Today With Jamie Friedlander and Natalie Lockwood: In this exciting episode of Window Treatments for Profit, Jessica Harling dives deep into the world of family business with Jamie Friedlander and Natalie Lockwood, the next generation at Innovative Openings. They'll share their unique insights on how they're navigating the challenges of succession planning and maintaining their family legacy in the window covering industry. Don't miss this inspiring conversation filled with valuable lessons and heartfelt stories! More About Jamie Friedlander and Natalie Lockwood Rick Pease and Dave Friedlander founded Innovative Openings in Boulder, Colorado in 1980. The business was incorporated in 1984 and has grown to include both a retail division, Innovative Openings, and a wholesale manufacturing division, Insolroll. Connect with Jamie Friedlander and Natalie Lockwood Innovative Openings Insolroll Innovative Openings Facebook Insolroll Facebook More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Amber De La Garza's VIP Business Planning Event in Las Vegas, November 2nd and 3rd, 2024 LuAnn University begins January 31st, 2025 and registration will be open soon Other Shows Mentioned WTFP 255: Tim Yurek: The Critical Difference Between Exit Strategy and Succession Strategy WTFP #227: Rebecca Munster: The Art of Effective Organizational Development AWDB #803: Power Talk Friday: Amber De La Garza: Productivity is Personal – How to Create Systems that Will Work for You!
Today With LuAnn Nigara: In this week's episode of Window Treatments for Profit, we're talking about Exceptional Customer Service and its direct link to profitability. Whether you're a seasoned pro or just getting started, there's always room to level up your customer experience, and in this episode, I share three proven strategies to do just that! Key 1: Understand Your Customer's True Needs Key 2: Resolve Problems Quickly and Build Loyalty Key 3: Personalize Every Interaction—Order Milestone Updates & Custom Care Tips From real-world stories in my own business to actionable tips you can implement right away, this episode is packed with insights that will help you build stronger, more profitable relationships with your clients. Plus, you'll learn small, thoughtful touches like proactive order updates and personalized care instructions that can make a lasting impact. Ready to elevate your customer service and boost your bottom line? Listen to this episode and discover how exceptional service can transform your business! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design
Today With Mark & Laura Perel: Hi, welcome to Window Treatments For Profit! Today we'll talk about how a family argument led to the creation of a thriving business and their journey from struggling storefront to successful entrepreneurs. Mark and Laura share their unique insights on marketing, the impact of COVID-19 on their business, and the importance of adaptability in the industry. Don't miss this inspiring chat filled with laughs, lessons, and real-life stories from the world of window treatments! More About Mark & Laura Perel We are a family owned-and-operated custom window treatment company, dressing windows throughout Long Island since 2011. We specialize in designs that match all interior styles, from traditional to modern. It is the goal of our window treatments store to provide all our customers with superior customer service and the most stylish and innovative window fashions on the market. We are proud to carry an extensive collection of window treatments that can cater to every taste and budget. We carry window shutters and roller shades, along with vertical and horizontal blinds. We can also provide you with custom-designed draperies and valances. Visit our Suffolk County showroom to see our working window treatment displays up-close. Connect with Mark & Laura Perel Website YouTube Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Exciting Windows! CEO Conference Other Shows Mentioned #282: Bound By Business: Like Mother, Like Son. Debbie Hall and Trent Hall #285 Bound By Business: Sibling Success Story – John DeLuca and Agata Olivieri
Today on Window Treatments for Profit Hi! Welcome to Window Treatments for Profit! Today we're diving into the incredible opportunities that conferences and industry events present for window treatment professionals. Whether you're looking to network, discover the latest trends, or level up your business, these gatherings are essential for growth. Join me as I share insights from my experiences at upcoming events and why stepping out of your comfort zone can lead to amazing breakthroughs in your career. Let's get started! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: Sun Shading Expo 2024 - Link to Register & remember to use our code: SSENA24LUANN (free admission for your network) WCAA - RSVP by using this link and filling out the form: https://form.jotform.com/242335119839057 Exciting Windows! CEO Conference Interior Design Society Annual Conference Managing For Profit Free Workshop
Today With Julie Murphy: Welcome to this episode of "Window Treatments for Profit"! Today, I'm thrilled to have Julie Murphy with me. We dive into her journey from running a one-person workroom to purchasing a larger business—Designer Draperies of Boston. Julie shares her insights on navigating the complexities of buying a business, the importance of client relationships, and the lessons learned along the way. Whether you're considering expanding your own business or just curious about the behind-the-scenes of our industry, this conversation is packed with valuable takeaways. Let's get started! More About Julie Murphy I began my foray into the art of window treatment fabrication as the sole proprietor of a home-based business. It was only natural that my passion fed a desire to expand capacity to meet the needs of my growing clientele. With the merger of two successful businesses and the right team of skilled and experienced professionals, I could offer more interior designers a longer list of custom made fabrication products and services without cutting out what I value the most: Quality, Collaboration, and Exemplary Customer Service. Connect with Julie Murphy Website Facebook Instagram A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Metrique Solutions Register for the IFDA NY event WCAA Window Works Lunch and Learn Other Shows: WTFP #4: Roger Magalhaes: Choosing To Be a Professional Window Treatment Installer AWDB #1014: Power Talk Friday: Michele Williams: Mastery of Your Finances
Today With John DeLuca and Agata Olivieri: In this episode of the Bound by Business series, host Jessica Harling chats with Agata Olivieri and John DeLuca of Maple Drapery and Carpet. With over 50 years of family business history, they share how they transformed their parents' 1972 startup into a successful window treatment empire in Concord, Canada. Agata and John discuss defining their roles, achieving work-life balance, and managing family dynamics in business. They offer insights on building a diverse team, leadership transitions, and maintaining family values in a professional environment. This conversation is filled with valuable lessons for family businesses and entrepreneurs in the window treatment industry and beyond. More About John DeLuca and Agata Olivieri Maple Drapery & Carpet is a family-owned business specializing in high-quality, custom window treatments and flooring solutions. With a commitment to craftsmanship and personalized service, they offer a wide range of drapery, blinds, and carpets tailored to each client's unique style and needs. Their experienced team works closely with customers from consultation to installation, ensuring a seamless experience that transforms living spaces with elegance and functionality. Maple Drapery & Carpet prides itself on blending artistic design with meticulous attention to detail. John Di Luca is the dedicated owner and head of sales at Maple Drapery & Carpet. With a background in electronic engineering, John chose to join the family business, where his passion for design and commitment to quality have flourished. His attention to detail and ability to foresee issues with challenging windows are key assets that drive the company's success. John's technical expertise, combined with his hands-on approach, ensures that the production of every project is executed with precision. Agata Olivieri is the business management lead and designer sales expert at Maple Drapery & Carpet. With a dual background in business and design, Agata brings a unique blend of strategic insight and creative flair to the company. Her ability to manage operations efficiently while building strong relationships with designers has been instrumental in the business's growth. Agata loves to sketch out design treatments for clients, helping them visualize the final results and ensuring that every project reflects their personal style and needs. Connect with John DeLuca and Agata Olivieri Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! CEO Conference Sun Shading Expo 2024 (You can redeem our VIP code SSENA24LUANN when registering to get a FREE Show Floor registration) Other Shows Mentioned WTFP #282: Bound By Business: Like Mother, Like Son. Debbie Hall and Trent Hall WTFP #280: Bound By Business: Sisters in Business. Lindsay and Heather Madonia
Today With Melanie Zaelich: Hi! Welcome to Window Treatments For Profit! I'm thrilled to have Melanie Zaelich joining me today. Melanie really struck a chord with me - she shared that her interior design company has been consistently donating a percentage of its profits to four different charities over the past 8 years. This is something I've wished I could do myself, but have struggled to figure out how to make it happen. I'm so excited that Melanie is going to share her story and provide some tangible ideas on how to identify causes that are personally meaningful and incorporate charitable giving into a business. Let's dive right in and learn from Melanie's inspiring journey! More About Melanie Zaelich Melanie Zaelich is an accomplished, award winning interior designer, known for her down-to-earth approach and creativity. As the only interior with a consult-based, à la carte business model in the Twin Cities, Melanie is transforming the way people experience interior design. Connect with Melanie Zaelich Website Instagram A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows: AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design AWDB #362: Breegan Jane: Interior Designer, Podcaster, Entrepreneur AWDB #967: Breegan Jane: The Gift of Transitioning, Turning Risks into Success AWDB #174: Power Talk Friday- Fred Berns- Own Your “Only” Word & Tips to Discover Yours
Today With Mimi Harling and Susette Kubiak: In this episode of the Bound by Business series, guest-host Jessica Harling sits down with her mother, Mimi Harling, and business partner Susette Kubiak of Drapery Connection. With over 80 years of family business history, these powerhouse women share their insights on navigating the complexities of a multi-generational enterprise. From defining clear roles to fostering open communication, Mimi and Susette have built a truly successful partnership, evident in the longevity of their window treatment business. Hear valuable advice on maintaining healthy family dynamics in a business setting, the importance of staying in your "lane," and how to build a strong team culture. This episode offers an intimate look into a thriving family business and provides lessons applicable to entrepreneurs throughout the industry. More About Mimi Harling and Susette Kubiak Mimi Harling: With 38 years in the window covering industry and believes “Clients want their home to be unique and different from their friends and family”. Professional: Graduate Robert Morris College, Exciting Windows Trained Consultant. Studies and Certifications: Certified Professional, Shutters and Drapery Design, Motorization, and Color Consultant. Susette Kubiak: With 35 years in the window covering industry and believes “Good design is combining beauty, function and comfort and your custom window treatment will play an important role of a successful room design”. Professional: Member of American Society of Interior Designers (ASID), College of DuPage, WCP Studies and Certifications: NCIDQ Certified, Furniture, accessories, lightning, space planning, CUstom Drapery, Wallpaper, Motorization, and Color Consulting. Connect with Mimi Harling and Susette Kubiak Website Facebook Instagram TikTok More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! CEO Conference Sun Shading Expo 2024 (You can redeem our VIP code SSENA24LUANN when registering to get a FREE Show Floor registration) Other Shows Mentioned WTFP #269: Bound by Business: Working With the In-Laws
Today With Debbie Hall and Trent Hall: Hi! In this episode of Window Treatments for Profit, Jessica Harling is back with the Bound by Business series. This week, Jessica sits down with Debbie and Trent Hall, a mother-son duo from Designer Draperies, a full-service custom window treatment and soft goods design firm. Listen in as Debbie and Trent discuss with Jessica their core values of leading with respect, kindness, and having a two-way street with trust. They even bring Jessica to tears at one point with their sweetness. More About Debbie Hall and Trent Hall Nearly thirty years ago, Debbie Hall established Designer Draperies, with a focus on delivering unmatched commitment and fostering enduring client connections. With a diverse background spanning formal textile education, tenure in the garment sector, and extensive experiences across Europe and Asia, she possesses a rich history and deep industry expertise. This wide-ranging journey has enabled Debbie to seamlessly couple her years of experience with profound insights into colors, fabrics, and various materials, culminating in the creation of exceptional, bespoke window treatments, custom bedding, and accessories. Debbie acquired a business in 2022, Window Alternatives LTD, expanding her reach beyond the residential market and delivering high quality window treatments to commercial businesses. With the creation of this business came new challenges that required Debbie to employ an innovative approach as she continued to explore this new corner of the market. In early 2022, Trent, Debbie's middle son, formally joined the business, providing a fresh perspective and helping hand as Debbie continued down the next leg of her journey. Trent graduated from Rutgers-Camden University in 2020 with a degree in marketing. Having grown up in and around the business, Trent brought an intimate knowledge of the business and fresh perspective to bear. Upon graduating college amidst the COVID-19 pandemic, Trent has continued to play an integral role in helping to grow and scale the business alongside his mother, Debbie. Connect with Debbie Hall and Trent Hall Designer Draperies Window Alternatives Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Join us for our free Pre CEO Conference Zoom open house! Other Shows Mentioned WTFP #269: Bound by Business: Working With the In-Laws WTFP #272: Bound by Business: Working With a Parent or Child
Today on Window Treatments for Profit Hi! Welcome to Window Treatments For Profit! As a window treatment professional, it's easy to get caught up in the day-to-day busyness of running your business - sales, installations, customer service, and more. But are you truly taking the time to step back and lead your company strategically as the CEO? Today, we'll dive into the critical importance of regular business reviews, goal-setting, and financial management. I'll share the top reasons window treatment pros avoid these "CEO duties" (hint: it's not just about being "too busy"). Also, I'll provide a solution - a special free Zoom preview of Exciting Windows' exclusive CEO Conference coming up in September 2024. What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Join us for our free Pre CEO Conference Zoom open house! Other Shows Mentioned: #278: What Would Lu Do?: Mid Year Review, Reflections and Actions for a Profitable Business #280: Bound By Business: Sisters in Business. Lindsay and Heather Madonia #277: Bound by Business: Fathers and Daughters #275: Bound by Business: Bloomin' Blinds, Working with Your Brothers #272: Bound by Business: Working With a Parent or Child #269: Bound by Business: Working With the In-Laws
Today With Lindsay and Heather Madonia: Today on Window Treatments for Profit, Jessica joins us again for another episode of Bound by Business. She is interviewing Heather and Lindsay Madonia, owners of Windows Dressed Up, a custom window coverings studio based in Denver, CO. If you haven't noticed, they're sisters! Jessica is here to pull apart their history and focus on how Heather and Lindsay work together as sisters. It all started with their mother who has been in the fabrication workroom industry for 30 years. More About Lindsay and Heather Madonia Lindsay, a visionary entrepreneur and seasoned professional in the world of design, spearheads Windows Dressed Up's success with her innovative approach and consultative method. With a keen eye for design and a drive for innovation, Lindsay has elevated our company to new heights, setting the standard for excellence in the industry. It's this unwavering dedication to exceeding expectations that has earned Lindsay a reputation for excellence and distinction in the world of design. But Lindsay's talents extend far beyond the window covering design studio. In her free time, she embraces life with the same adventurous spirit that defines her professional endeavors. Whether she's exploring the world's wonders through travel or carving through pristine slopes on her snowboard in Colorado, Lindsay approaches every experience with enthusiasm and creativity. For Lindsay, life is an endless journey of discovery, where each new adventure brings the opportunity for growth and inspiration. With her at the helm, Windows Dressed Up continues to thrive, guided by her visionary leadership and passion for excellence in all that she does. Connect with Lindsay and Heather Madonia Website Facebook Instagram The Scout Guide mention Voyage Denver mention Zinio mention More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Join us for our free Pre CEO Conference Zoom open house! Other Shows Mentioned WTFP #254: Jessica Harling: Confronting or Firing Family Members in Your Business WTFP #256: Jessica Harling: Firing a Family Member Part 2: 9 Tips to Make it as Painless as Possible WTFP #269: Bound by Business: Working With the In-Laws WTFP #272: Bound by Business: Working With a Parent or Child
Today With Vita Vygovska: Hi! Welcome to Window Treatments For Profit! Today, we're bringing back an episode we shared on A Well-Designed Business with my great friend Vita. There, we talked about pricing and specifically, about the difference between margin and markup. So take notes and let's talk numbers! More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor's degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita's goal was to make her clients' lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita's Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class. Connect with Vita Vygovska Vitalia Inc. What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! CEO Conference SunShading Expo: You can get a free ticket by going to sunshadingexpo.com and use the code: SSENA24LUANN
Today on Window Treatments for Profit Hi, welcome to Window Treatments for Profit! In today's episode, we're talking about the aspects you should be looking at when doing your mid-year review for your business. What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Don't forget to use our code for Sun Shading Expo: SSENA24LUANN RESACON 2024 Power Talk Friday Tour - Las Vegas
Today With Gordon and Kelly Clements: In this episode of Bound by Business, we have the privilege of learning from Kelly and Gordon Clements, the father-daughter duo behind Gordon's Window Decor. Gordon founded the company in 1986, growing it from a one-man operation in his Vermont basement to an internationally recognized business. In 2003, Kelly joined the company, working her way up from entry-level positions to eventually taking over as president in 2015. Throughout the conversation, Kelly and Gordon share invaluable insights on navigating multi-generational leadership transitions, leading with values, fostering a culture of innovation, and building trust with team members. They emphasize the importance of putting family first, staying curious, and being willing to take risks. More About Gordon and Kelly Clements Website Facebook Instagram X LinkedIn Pinterest YouTube Houzz Connect with Gordon and Kelly Clements Kelly Clements is the second-generation president of Gordon's Window Decor, founded by her father Gordon Clements in 1986. Ms. Clements graduated from Syracuse University's Newhouse School of Communication with a degree in film and started her own film company upon graduation through which she had the opportunity to travel the world. Through her extensive travel she discovered how much roots mattered to her- specifically her Vermont roots. Gordon's Window Décor was named the Vermont Family Business of the year by the Small Business Administration and Clements was recognized by Family Business Magazine in the "25 Under 35". She has been honored to speak on panels at various conferences including Transitions West and the SBA. More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! Managing For Profits The Power Talk Friday Tour - LuAnn Nigara Other Shows Mentioned #269: Bound by Business: Working With the In-Laws #272: Bound by Business: Working With a Parent or Child #275: Bound by Business: Bloomin' Blinds, Working with Your Brothers AWDB #999: Faith Fix: Built to Last: Navigating Your Design Business for the Long Term
Today With Vita Vygovska: Today on Window Treatments for Profit, Vita joins me to talk about the painpoints, and “watchouts” of working with designers. We love and appreciate our designer trade partners, but let's face it, there are certain pain points that may come about while working with designers, and vice versa. The goal is to come up with solutions, with workarounds, so the projects and the relationships stay on track. More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor's degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita's goal was to make her clients' lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita's Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class. Connect with Vita Vygovska Vitalia Inc. What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned WTFP: On Air Strategy Sessions: Is a Disconnect Causing Your Ideal Clients to Walk Away? WTFP: #262: Vita Vygovska: Understanding the Challenges of Working with New Designers in the Window Treatments Industry WTFP #268:Vita Vygovska: Empower Your Window Treatment Sales Force AWDB #815: Window Treatment Friday: Vita Vygovska: Mindset of Pricing Window Treatments AWDB #875: Window Treatment Friday: Vita Vygovska: The Straight Talk About Unstable Fabrics
Today With Kelsey Stuart: In this episode of Bound by Business, Jessica Harling is joined by Kelsey Stuart, CEO of Bloomin' Blinds, for an insightful conversation about building and franchising a successful family business. Kelsey shares the inspiring story of how he and his brothers transformed their mother's small blind cleaning company into a thriving national franchise by focusing on unique services, fostering strong family bonds, and embracing innovation. Throughout the discussion, Kelsey offers candid insights on navigating the challenges and rewards of working with family members, emphasizing the importance of trust, open communication, and clearly defined roles. Kelsey's story demonstrates the power of thinking outside the box, staying ahead of the competition, and leveraging the strengths of family bonds to overcome challenges and seize opportunities. More About Kelsey Stuart With over 21 years of experience in the window covering industry, I am proud to join my family in the mission to improve the opportunities of our franchise owners. As the CEO, I have the privilege of working side-by-side with our amazing team of franchise support and operations, working together to build strategic direction and vision, and support the franchisees in achieving their goals. I have a passion for the "build" and have an avid appetite for learning new information that helps keep Bloomin' Blinds at the front of innovation. I am always looking for new opportunities to learn, innovate, and collaborate with anyone who is driven towards greatness. Connect with Kelsey Stuart Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company's bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! Managing For Profits The Power Talk Friday Tour - LuAnn Nigara Other Shows Mentioned #269: Bound by Business: Working With the In-Laws #272: Bound by Business: Working With a Parent or Child
Today on Window Treatments for Profit Hi, welcome to Window Treatments for Profit! In today's episode, we are talking about the 6 steps to help you build your business and shift from commodity selling to value selling. What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast
Today With Katie Decker-Erickson: Welcome to Window Treatments for Profit. Today we have a crossover episode with the amazing Katie Decker-Erickson. She invited me to her own podcast, "Colorful Conversations With Katie", and I had a blast! We talked about Networking Tips for Interior Designers and it was such a wonderful discussion that I wanted to bring it here to share it with you. More About Katie Decker-Erickson Katie began her career in commercial color consulting as a part-time passion project in 2007. Today, her company, Color Works has grown into a multi-million dollar commercial design company, currently operating in over 20 states nationwide, with a fully remote team of more than a dozen individuals. Katie is known for her business acumen (having grown her interior design firm 1500% in a single year). As well as her passion for teaching others (with 18 years teaching graduate & undergraduate courses), devotion to her two young daughters, and commitment to women's empowerment both personally and professionally. Connect with Katie Decker-Erickson Website Colorful Conversations with Katie Decker-Erickson Book Your Coaching Strategy Session with Katie! Business Coaching for Interior Designers Facebook Instagram YouTube Pinterest TikTok A Big THANK YOU to Today's Podcast Sponsor: This episode is sponsored by Exciting Windows! What's new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn's Email List, text the word designbiz to 444999! Purchase LuAnn's Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn's Website LuAnn's Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Mini Nel Colore - Color Trend Spring Summer 2025 Book: Nello Marelli X Color Works
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