Podcast appearances and mentions of ashley joves

In this episode of The Making Of, Drs. Ashley Joves and Brian Joves dives into the art and strategy of branding your dental practice. Drawing from her journey creating the Smile & Co. brand, Dr. Ashley shares the thought process, challenges, and lessons learned in building a practice that stands out.Branding isn't just about choosing colors or designing a logo—it's about creating a feeling, an experience, and a story that resonates with patients and your team. Whether you're starting from scratch or refreshing an existing brand, this episode will give you actionable insights and inspiration to define your practice's unique identity.What You'll Learn in This Episode:Why branding is more than just aesthetics—it's about authenticity and connection.The role of storytelling in building a memorable patient experience.How to align your brand with your core values and mission.Key lessons and tips for creating a standout brand in a competitive market.Resources & Mentions:Smile & Co. Website Recommended Reading: Building a StoryBrand by Donald MillerJoin the Conversation:What does your practice's brand say about you? Share your branding story with us on social media by tagging The Making Of and using #TheMakingOfPodcast!Subscribe & Review:If you enjoyed this episode, please subscribe and leave a review on your favorite podcast platform. Your feedback helps us grow and reach more listeners like you!

JUST GOT BACK FROM VAIL!!!! I had the BEST time at The Making Of ___ retreat - shout out to Dr. Ashley Joves, Brian, and Collin for putting on the best retreat known to any dentist. We laughed, we cried, we learned a lot of valuable information, and I wanted to bring this all home to you - this conference was focused on dental practice owners, but I thought how cool would it be to instead see running your LIFE as the business. I take the tips they shared and correlate them to your life/care/wellness goals, so we discuss things like: story time recap of retreat 00:00-12:45 tangible lessons & takeaway from lectures 12:45-end - how to be more disciplined, create systems for achieving weekly minimum goals, and create self confidence and control with consistency - how to create the best first impression, network - how to stand out to patients and create an insanely awesome experience all this and more - enjoy! IG: @drconniewang, @justaquickpinch SUBSCRIBE TO OUR EMAIL NEWSLETTER: https://just-a-quick-pinch.beehiiv.com/subscribe

‍In this powerhouse episode of "The Making Of," Dr. Ashley Joves sits down with the incredible Dr. Paul Etchison, a renowned dentist, coach, author, and podcast host. They dive deep into the realities of practice ownership, from building a $6 million dental practice to achieving work-life balance and everything in between. Paul shares his journey, the challenges he faced, and the lessons learned along the way. Whether you're a dentist, entrepreneur, or just someone looking for inspiration, this episode is packed with valuable insights and candid conversations.What You'll Learn:- Building a High-Performing Practice* Paul shares his experience in growing his practice from a five-op startup to an 11-op powerhouse, bringing in $6 million annually.- New Patient Acquisition Strategies: Learn about the importance of SEO, Google reviews, and strategic marketing to consistently attract new patients and maintain growth.- Optimizing Operations: Discover how Paul maximized efficiency through block scheduling, smart use of assistants, and maintaining a high standard of care.- Leadership and Team Management: Paul talks about building a strong leadership team, the importance of training and calibration, and how to handle staff turnover effectively.- Life After Selling the Practice: Paul reflects on his transition out of daily practice ownership, focusing on his passion for coaching and how he's found fulfillment beyond the dental chair.- Real Talk on the Challenges of Practice Ownership: Both Ashley and Paul get real about the emotional and psychological toll of being a business owner and the importance of finding balance and joy in the journey.Key Quotes:‍- "Growth isn't just about hitting numbers; it's about finding what lights you up and focusing on what truly brings you joy."- "You can maximize your practice by keeping as much in-house as possible, but you also have to recognize when it's time to let go of the tasks that don't fulfill you."- "Building a great team isn't just about hiring; it's about consistently training, calibrating, and creating a culture where people feel valued and supported."Connect with Dr. Paul Etchison:‍- Website: www.dentalpracticeheroes.com - Discover more about Paul's coaching services, books, and resources for dentists.- Podcast: [Dental Practice Heroes Podcast](https://podcasts.apple.com/us/podcast/dental-practice-heroes-with-dr-paul-etchison/id1271051104) - Tune in for more insights and tips on growing a successful dental practice.- Facebook: [Paul Etchison](https://www.facebook.com/paul.etchison) - Reach out to Paul for more personal connections and updates.Mentioned in the Episode:‍- Books: Check out Paul's books, *Dental Practice Hero* and *Dental Practice Hero 2*, available on Amazon.- Voices of Dentistry* Reflect on Paul's impactful presentation at this renowned dental conference.- Upcoming Retreats: Hear about the possibility of Paul speaking at future dental retreats hosted by Ashley—stay tuned!Don't Miss Out:Be sure to subscribe to our podcast and YouTube channel for more inspiring interviews and actionable insights. If you enjoyed this episode, please leave a review and share it with your network to spread the wisdom!---Follow Us:‍- **Instagram**: [@TheMakingOfPodcast](https://www.instagram.com/themaking.of)- **Twitter**: [@MakingOfPod](https://twitter.com/makingofpod)- **Facebook**: [The Making Of Podcast](https://www.facebook.com/themakingofpodcast)Join us next time for more candid conversations and valuable insights from Ashley, Brian, and their incredible guests!

‍‍‍Episode Summary: In this lively and personal episode of "The Making Of," Dr. Ashley Joves is joined by her husband, Brian Joves, as they dive into the latest happenings at Smile & Co., their recent family adventures, and the exciting upcoming retreat in Vail, Colorado. From discussing the growth of their dental practice to navigating the challenges of family vacations, this episode offers a blend of professional insights and relatable life moments. Plus, get all the details on this year's incredible retreat lineup and why you don't want to miss it!What You'll Learn:Growth at Smile & Co.: Ashley shares updates on the practice's expansion, including the addition of a new hygienist and the search for another motivated dentist to join the team.Retreat 2024 Preview: Get an inside look at the upcoming retreat in Vail, Colorado, featuring top-notch speakers like Dr. Scott Luna, Dr. Chris Ramsey, Dr. Rob Ritter, and more. Learn how you can attend for free with a golden ticket from the retreat's sponsors.Family Vacation Tales: Hear about the Joves family's recent cruise and Disney World adventure, including the highs, lows, and a tropical storm named Debbie.The Balance of Work and Life: Brian and Ashley discuss the challenges of balancing a busy dental practice, family life, and planning a major retreat, all while trying to squeeze in some much-needed vacation time.Growth Mindset and Leadership: Reflect on the importance of a growth mindset in both personal and professional life, inspired by recent podcast guests like Dr. Adamo Notarantonio.Key Quotes:"Growth isn't just about numbers and profitability; it's about evolving as a human, a dentist, and striving to be 1% better every day.""The retreat isn't just about learning; it's about creating lasting relationships and unforgettable experiences with like-minded professionals.""People don't just attend our retreat for the content—they come for the connections and the unique experiences we offer."Connect with Dr. Ashley Joves:Instagram: AshleyJovesDDSSmile & Co.: www.smileandcompany.comRetreat Information:Retreat Website: TheMakingOfPodcast.com/RetreatGolden Ticket Sponsors: Find out how you can attend this year's retreat for free by signing up with one of our amazing sponsors!Don't Miss Out: Be sure to subscribe to our podcast/YouTube channel to stay updated on all things "The Making Of." Leave us a review and share this episode with friends who could use a dose of inspiration!Follow Us:Instagram: @TheMaking.OfTwitter: @MakingOfPodFacebook: The Making Of PodcastYouTube: youtube.com/@themakingof...

‍Welcome to another episode of "The Making Of" podcast! Today, we have a very special guest, the GOAT of cosmetic dentistry, Dr. Adamo Notarantonio. Join Dr. Ashley Joves as she delves into Dr. Adamo's incredible journey, from his humble beginnings to becoming a world-renowned cosmetic dentist and educator. Learn about his passion for photography, the secrets behind his successful practice, and the story of how he co-founded Impress Courses with Dr. Amanda Seay. This episode is packed with inspiration, practical advice, and a whole lot of fun! ‍What You'll Learn: ‍Dr. Adamo's Backstory: Discover how Dr. Adamo's Italian roots and early experiences shaped his career in dentistry. Cosmetic Dentistry Mastery: Insights into Dr. Adamo's approach to cosmetic dentistry, including patient consultations, handling difficult cases, and maintaining high standards. Partnership Dynamics: Learn about the secrets to a successful partnership and how Dr. Adamo navigated his partnership in private practice. Education and Mentorship: The importance of continuous learning and mentorship in Dr. Adamo's career, including his journey through the AACD accreditation process. Impress Courses: The origin story of Impress Courses, how Dr. Adamo and Dr. Amanda Seay came together, and what makes their courses stand out in the dental education field. ‍Key Quotes: "You have to leave your ego at the door to make a partnership work. Respect and trust are key." "Every process in education should be about growth and bettering yourself for your patients." "The hardest lesson I learned was not saying no fast enough to the wrong patients." ‍Connect with Dr. Adamo Notarantonio: Instagram: @AdamoElvis Impress Courses: @ImpressCourses https://imprescourses.com/ Connect with Dr. Ashley Joves: Instagram: @AshleyJovesDDS ‍Don't Miss Out: Make sure to subscribe to our podcast/YouTube channel for more insightful episodes with industry experts. Leave us a review and let us know what you think! Follow Us: Instagram: @TheMaking.Of Twitter: @MakingOfPod Facebook: The Making Of a Dental Startup Join us for The Retreat in Vail www.TheMakingOfPodcast.com/Retreat Join us next time for another deep dive into the stories behind the success!‍

‍In this episode of "The Making Of," Dr. Ashley Joves sits down with the esteemed Dr. Rob Ritter, a veteran in the dental field with over 31 years of experience. Dr. Ritter shares invaluable insights on navigating the complexities of dental practice management, overcoming team challenges, and the importance of continuous learning. Tune in to discover how Dr. Ritter's long-term decision-making approach and commitment to excellence have shaped his successful career. ‍What You'll Learn: ‍Revisiting Challenges: Dr. Ritter reflects on lessons learned from his 31 years in dentistry, including the importance of making strategic long-term decisions and not holding on to underperforming team members. ‍Practice Management: Gain insights into managing team dynamics, patient billing practices, and implementing changes that enhance the efficiency and profitability of your practice. ‍Feedback and Adaptation: Learn from the feedback of previous guest Ramsey, addressing common issues like burnout and frustration among dentists, and how to maintain control in your practice. ‍Continuous Improvement: Dr. Ritter emphasizes the value of attending courses and engaging with other professionals to inspire new ideas and keep your practice evolving. ‍Upcoming Events: Get excited for Dr. Ritter's upcoming protocol course in August and his speaking engagements including The Making Of Retreat in Vail!, where he'll share even more of his expertise. ‍Key Quotes: "Every decision I make was not always the right one, but I always try to do the long-term decision making, not the short term." "It's your practice, your name on the door, your reputation. Make it happen." "We are not here to save the patient money; we are here to provide the best care and save their teeth for a lifetime." ‍‍Connect with Dr. Rob Ritter: ‍Instagram: DrRobRitter Protocol Course Information: www.theprotocollive.com/ ‍Connect with Ashley Joves: ‍Instagram: AshleyJovesDDS ‍Don't Miss Out: Make sure to subscribe to our podcast/YouTube channel for more insightful episodes with industry experts. Leave us a review and let us know what you think! ‍Follow Us: Instagram: @TheMakingOfPodcast Twitter: @MakingOfPod Facebook: The Making Of a Dental Startup ‍join us in Vail to experience the best dental experience of you life! and to hand out with Dr Rob and Dr. Ashley? www.TheMakingofPodcast.com/Retreat Join us next time for another deep dive into the stories behind the success!

‍In this episode of The Making Of, Dr. Ashley Joves was joined by Dr. Scott Leune on this LIVE episode to our Facebook group.‍Episode Highlights: ‍From Startups to Multi-Practice Success: Dr. Scott Leune discusses his innovative course on growing dental practices from a single location to multiple locations, emphasizing the importance of strategic planning and effective management. Breaking New Ground with ScottLeune.com: Dr. Leune announces his new brand, ScottLeune.com, detailing his departure from Breakaway and Dental Whale, and introducing fresh, updated content and seminars aimed at dental professionals. Team Management & Accountability: Insightful discussion on the importance of structured communication, regular audits, and effective team training to maintain a cohesive and productive work environment across multiple locations. Exciting Future Plans & Retreat Announcement: Dr. Leune reveals his plans for new companies and his upcoming role as a keynote speaker at The Retreat in Vail, emphasizing the value of immersive, interactive learning experiences for dental professionals. ‍Connect with Dr. Scott Leune: Instagram: @Dr.Scott.Leune Website: ScottLeune.com ‍Join Us in Vail: Don't miss out on The Retreat, where you can learn from top dental experts, including Dr. Scott Leune, in a unique and engaging environment. www.TheMakingOfPodcast.com/Retreat‍Get Involved: Send in your questions and comments for future episodes and stay connected for more insightful discussions and expert advice in the world of dentistry.

‍Are you ready to dive into a story of courage, transformation, and groundbreaking success in the world of dentistry? In this episode, I'm sitting down with the incredible Dr. Connie Wang, a dentist who's redefining the norms and making waves with her journey from pharmacy to dentistry. Trust me, you don't want to miss this one!Dr. Connie Wang's story is not just about changing careers; it's about following your passion, embracing vulnerability, and the power of communication in healthcare. Whether you're a budding professional or simply seeking inspiration, this episode is packed with insights that will motivate you to chase your dreams and create meaningful connections in your field.Here's What You'll Learn:From Pharmacy to Dentistry: A Journey of Self-DiscoveryDr. Connie Wang shares her unconventional path, switching from a pharmacy career to finding her true calling in dentistry. Hear how she navigated this major shift and the pivotal moments that shaped her journey. It's a tale of resilience, persistence, and discovering what truly lights you up!Building an Engaged Online CommunityDiscover how Dr. Wang grew her Instagram following and launched her podcast, “Just a Quick Pinch.” She reveals the secrets behind her storytelling techniques and how sharing her authentic experiences helped her connect deeply with young women in healthcare.Mastering the Art of Communication in DentistryDr. Wang dives into the essential yet often overlooked skill of effective communication with patients. She recounts a challenging patient case that tested her skills and shares valuable lessons on handling difficult interactions with grace and empathy.The Importance of Self-Care and TherapyOpenly discussing her journey with therapy, Dr. Wang highlights the significance of mental health support for healthcare professionals. Learn why prioritizing your emotional well-being is crucial for providing the best care to your patients.Networking and Mentorship: The Power of CommunityReflecting on her experiences at the Making of a Retreat, Dr. Wang talks about the transformative power of connecting with like-minded professionals. Get insights into how these relationships have fueled her growth and how you can benefit from similar opportunities.Looking Ahead: Aspirations and Future GoalsWhat's next for Dr. Connie Wang? She shares her aspirations to continue impacting the dental field through public speaking and mentoring. Be inspired by her vision and learn how to set and pursue your own ambitious goals.Fun and Personal Moments:Rapid-Fire Fun: Dr. Wang and I play a quick round of “This or That,” sharing our takes on Instagram vs. TikTok, manicures vs. pedicures, and our favorite pop stars. Spoiler alert: We're both Beliebers!Party Trick Revelation: Dr. Wang's unique party trick isn't what you'd expect—she has a knack for finding herself in deep, meaningful conversations at social gatherings.Cultural Reflections: We delve into Dr. Wang's background as an Asian-American and how her family's support played a pivotal role in her career decisions and personal growth.Episode Highlights:Career Pivot Inspiration: Dr. Wang's transition from pharmacy to dentistry is a testament to following your heart and not being afraid to start over. If you're considering a career change, her story will resonate deeply.Authentic Storytelling: Learn how Dr. Wang's genuine approach to sharing her journey has created a strong, engaged community online.Handling Tough Situations with Patients: Gain insights into the art of communication in dentistry and how to manage challenging patient interactions with empathy and professionalism.The Role of Therapy in Professional Success: Dr. Wang's openness about her experience with therapy sheds light on the importance of mental health in achieving career fulfillment.The Magic of Dental Retreats: Hear about Dr. Wang's experiences at dental retreats and the lasting impact of connecting with peers in a supportive, enriching environment.Join the Conversation:Connect with Dr. Connie Wang: Follow her on Instagram at @drconnie_wang and tune in to her podcast "Just a Quick Pinch" on Apple Podcasts or Spotify.Explore the Making of a Retreat: Interested in attending the next retreat? Reach out to Ashley Joves or Dr. Connie Wang for details on special offers for new grads and how to join the upcoming retreat in Vail.Quote of the Episode:"Once you have the drive, you can really achieve anything. People always say, ‘How did you do that? It sounds so hard.' I had no choice; you just wake up and do it. Before you know it, you get through it." - Dr. Connie WangDive into this episode and get ready to be inspired by Dr. Connie Wang's incredible journey. Whether you're in healthcare or any other field, her story is a powerful reminder that it's never too late to pursue your dreams and make a meaningful impact.Resources and Links:Follow Dr. Connie Wang on Instagram: @drconnie_wangListen to "Just a Quick Pinch" Podcast: Available on Apple Podcasts and SpotifyLearn More About the Making of a Retreat: Connect with Ashley Joves or Dr. Connie Wang for special offers and details.Keep chasing those dreams, Start Up Crew, and remember to prioritize your passion and well-being along the way!‍

‍Hey friends!Welcome back to another episode of “The Making Of,” where we dive deep into the journeys and insights of leaders in the world of dentistry. Dr. Ashley Joves sits down with the incredible Dr. Chris Ramsey.After a technical hiccup in our first attempt, we're back with clearer audio and even more valuable insights to share. Get ready for a no-holds-barred conversation packed with wisdom, laughter, and a sprinkle of brutal honesty.Episode Highlights:The Brutal Truth in Dentistry: Dr. Ramsey doesn't hold back. He dives into the necessity of honesty in the field of dentistry and how confronting hard truths can push you to be better at your craft and business.The Art of Communication:Learn about the impact of first impressions in your practice. Dr. Ramsey discusses the "Primacy Effect" and how crucial the initial contact with patients is in setting the tone for their entire experience.Team Dynamics & Expectations:Explore the importance of building a motivated and cohesive team. Dr. Ramsey shares his approach to setting high standards and expectations for his team, and how this drives the success of his practice.The Disney Difference:Drawing from his unique experience at Disney, Dr. Ramsey explains how the meticulous training and attention to detail at Disney can be applied to creating a top-notch dental practice.The Protocol Live Experience:Get a sneak peek into “The Protocol,” a transformative course designed by Dr. Ramsey and Dr. Rob Ritter. Learn how this course integrates clinical excellence with the art of patient communication and practice management.Tackling Patient Relationships:How should dentists handle patient interactions and manage expectations? Dr. Ramsey gives his take on why dentists should focus on enhancing patient experiences rather than trying to be their counselors.Pricing and Value Perception:Understand why it's essential to charge what you're worth. Dr. Ramsey explains the psychological principles behind pricing and why being the most expensive in town can be a strategic advantage.Overcoming Industry Challenges:Addressing the common struggles of dentists, from dealing with insurance companies to battling burnout. Dr. Ramsey provides candid advice on navigating these challenges while maintaining integrity and passion.The Importance of Continuous Learning:The episode closes with a powerful message on the significance of ongoing education and self-improvement in dentistry. Dr. Ramsey emphasizes the value of learning from every experience and continually striving to be better.Memorable Quotes:“If you're not waking up every day excited to come in and do your best, then be okay being mediocre.” - Dr. Chris Ramsey“Every detail matters. At Disney, a single bulb being out is unacceptable. Why should your dental practice be any different?” - Dr. Chris Ramsey“Stop asking, ‘What if the patient can't afford it?' If they're in your office, they're already 90% there. Your job is to help them see the value.” - Dr. Chris RamseyResources and Links:Connect with Dr. Chris Ramsey:Instagram: @chrisramsey_dmdDr. Ramsey's WebsiteThe Protocol LiveThe Making Of:Subscribe on Apple PodcastsFollow us on SpotifyJoin Us in Vail!:Learn more about our upcoming event at the Four Seasons in Vail, Colorado. Imagine a weekend of learning, networking, and relaxation in the stunning mountains—don't miss out! www.themakingofpodcast.com/retreatCall to Action:If you found value in today's episode, please leave a review, share it with your colleagues, and don't forget to hit that subscribe button so you never miss an episode.Stay inspired, stay passionate, and keep pushing the boundaries of excellence in everything you do. Until next time, keep making magic in your practice!

‍‍Welcome to "The Making of Retreat 2024" at the luxurious Four Seasons in Vail, Colorado!‍Dr. Ashley Joves and co-host Collin Al-Samarrie dive deep into the exciting preparations for the most anticipated event of the year—The Making of Retreat 2024. Join them for an insider's look at the meticulous planning behind the scenes, and discover what makes this retreat a must-attend event. Episode Highlights: ‍Planning in Action: Ashley and Colin share a casual morning discussion from Ashley's home, buzzing with excitement and laughter as they plan the Retreat scheduled for less than six months away. Venue Spotlight - Four Seasons, Vail: Known for its opulence and charm, the venue promises an unforgettable experience. Neither Ashley nor Colin has visited Vail before, but its reputation precedes it as a haven for the affluent, guaranteeing a 'bougie' retreat atmosphere. Logistical Challenges: From organizing how to transport retreat materials to navigating the intricacies of hosting an out-of-state event, the duo shares their strategies and humorous anecdotes about overcoming these hurdles. Why Vail?: This retreat marks their first venture out of California, bringing fresh excitement and a bit of nervous anticipation. The choice of Vail aligns with their standard of luxury and community, ensuring attendees experience the best of what the retreat has to offer. Sneak Peek into Retreat Activities: Listen as they hint at some of the planned activities, including exclusive excursions and networking opportunities that blend professional growth with adventurous leisure. Join us this September in Vail for all the fun, growth, and inspiration you need! www.TheMakingofPodcast.com/retreat Whether you're a seasoned retreat veteran or a first-timer curious about combining professional development with luxurious relaxation, 'The Making of Retreat 2024' is tailored to offer something special for everyone. Join Dr. Ashley Joves and Collin Al-Samarrie for what promises to be more than just a conference—it's an experience designed to inspire, connect, and rejuvenate.

‍‍Episode Overview:‍In this episode of "The Making of a Dental Startup," host Dr. Ashley Joves is thrilled to welcome Dr. Brice Gilliam, an orthodontist and a real-life TV star from the hit home renovation show "Making Modern with Brook and Brice" on the Magnolia Network. Dr. Gilliam shares his journey from being a first-generation dentist to opening his solo practice, Elevation Orthodontics, in Nashville, Tennessee, and how he balances his orthodontic career with his passion for design alongside his wife, Brooke, through their construction company, Deep South Modern.Key Highlights:Introduction to Dr. Brice Gilliam:First-generation dentist, graduated from Meharry Medical College School of Dentistry, specialized in orthodontics at Howard University.Opened Elevation Orthodontics in 2019, focusing exclusively on adult orthodontic care.Co-stars with his wife, Brooke, in "Making Modern with Brook and Brice," showcasing their home renovation projects.Elevation Orthodontics: A Unique Concept:Dr. Gilliam discusses the inspiration behind creating an orthodontic practice catering exclusively to adults, emphasizing the need for a space where adults feel comfortable receiving orthodontic care.The Intersection of Dentistry and Design:A look into how Dr. Gilliam's passion for design influences his approach to orthodontics and the aesthetically pleasing environment he has created at Elevation Orthodontics.Challenges and Triumphs:Dr. Gilliam shares the challenges he faced opening his practice right before the COVID-19 pandemic and how resilience and creativity helped him navigate through the early days of his startup.Deep South Modern and "Making Modern with Brook and Brice":The story behind Deep South Modern, their construction company, and how they landed their TV show on the Magnolia Network. Dr. Gilliam provides insight into balancing filming, design work, and orthodontics.Advice for Aspiring Dental Entrepreneurs:Dr. Gilliam offers advice to dental professionals considering starting their practices, emphasizing the importance of cash flow, community building, and staying true to one's vision.Looking Ahead:Future projects for both Elevation Orthodontics and Deep South Modern, including their ongoing commitment to innovative design and providing exceptional orthodontic care.‍Connect with Dr. Brice Gilliam:Instagram: @DrBrice_ and @BrookAndBrice for more on their dental and design adventures.Final Thoughts:‍Dr. Brice Gilliam's journey is a testament to the power of merging professional expertise with personal passions to create a fulfilling and impactful career. Whether it's designing smiles at Elevation Orthodontics or dream renovations on Magnolia Network, Dr. Gilliam and his wife Brooke continue to inspire and innovate in both the dental and design worlds.‍

‍‍This week on "The Making of Smile & Co.," join Dr. Ashley Joves and Collin Al-Sammarie for a special 15-minute power session that's both insightful and packed with laughs. Listen in as they dive into the nitty-gritty of what's been cooking at Smile & Co. Get ready for a deep dive into our newly minted organizational chart and a sneak peek into an upcoming project that's got us both buzzing with excitement!

‍In this week's episode of The Making of Smile & CO, Dr. Ashley Joves and Collin Al-Samarrie give you the insider's look and dive into the nitty-gritty of business operations, challenges, and triumphs. We're tackling the tough stuff. Reflecting on the implementation of new systems in the office and the rollercoaster week that followed. From staffing snafus to strategic shifts, Ashley and Colin open up about the realities of running a multi-faceted business.Highlights:Monday Madness: The team faced unexpected challenges with staff illnesses, leading to Colin stepping into unfamiliar roles. The authenticity and understanding from clients shine through as a beacon of community support.Strategic Pivots: A heartfelt departure of a key team member post-maternity leave triggers a cascade of adjustments. Plus, the tough decisions around staff restructuring and navigating the complexities of insurance affiliations.Leadership Decisions: In-depth discussions on operational shifts, focusing on streamlining services and enhancing client experiences. Ashley and Colin share their decision-making process, aiming for sustainability and growth.Future Focus: The commitment to a three-month intensive focus on Smile & Co., prioritizing internal training, marketing, and customer service excellence. A candid look at the challenges of balancing multiple ventures and the strategic decision to concentrate efforts where it matters most.Until Next Time: Keep dreaming, keep pivoting, and let's make the magic happen. See you in the next episode!‍‍Follow along on YouTube, on the Facebook page, or on the podcast… and please feel free to leave us a review on each platform!The best place to find Dr. Ashley is on Instagram or LinkedIn @AshleyJovesDDS‍‍Join us in Vail for The Retreat 2024! https://www.themakingofpodcast.com/retreat‍‍And don't forget to share this with your friends if you enjoyed and found us entertaining or valuable!https://youtube.com/@themakingof...https://www.facebook.com/theMakingofPodcast

On the final Dentist Money Show for 2023, Ryan and Matt are joined by keynote speakers from the recent “The Making of ___” conference, Kiera Dent, Josh Scott, and Dr. Ashley Joves who offer their million dollar advice for dentists. And to get a sample of what's in store for you at June's Dentist Money Summit, hear how they answer the question, “What does it mean to live a rich life?” Book a free consultation with a CFP® advisor who only works with dentists. Get an objective financial assessment and learn how Dentist Advisors can help you live your rich life.

‍‍Join us on today's episode of Monday Morning Marketing, as we connect with, Zeke Kuch, CEO and co-founder at Swell. We take a deep dive into reputation management in the dental industry, discussing the paramount role Google reputation can play in your practice's overall standing. Understand why review frequency and good ratings matter and learn when to ask for patient reviews to get the best results. Zeke navigates us through the trying times of negative feedback and teaches how to effectively use them as stepping stones to refine your practice.‍‍What You'll Learn in This Episode:The value of maintaining a positive Google reputation for your practiceWhy a high review score, a substantial number of reviews, and frequent review activity are crucialTactics to encourage patients to leave reviews through various channelsStrategies on combatting negative reviews and converting bad rep into progress‍Tune in to Monday Morning Marketing today! In the game of reputation, you can't afford to be left behind. Join Zeke Kuch and empower your practice with an impeccable online presence.‍You can reach out to Zeke Kuch here:Website: https://www.swellcx.com/Email: zeke@swellcx.comFacebook: https://www.facebook.com/zeke.kuchLinkedin: https://www.linkedin.com/in/zekek/‍Mentions and Links:Tools/Software:YelpSwellGoogle My BusinessHealthgradesPeople/Communities:Dr. Ashley JovesBrands:NikeDelta Air LinesTV/Publications:Bachelor in ParadiseTerms:NPS - Net Promoter Score‍If you want your questions answered on Monday Morning Marketing, ask me on these platforms:My Newsletter: https://thedentalmarketer.lpages.co/newsletter/The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041‍Episode Transcript (Auto-Generated - Please Excuse Errors)‍Michael: Hey Zeke. So talk to us about reputation management. What advice, suggestions, or methods can you give us that will actually help us attract new patients this way, or just help us overall with Zeke: our reputation management? Yeah. Thanks, Michael. Appreciate it having me join today. Um, well first let's, let's just define what reputation management really means.So we, the way I look at reputation management, there's really two parts of it. There's first like managing your actual reputation or, you know, monitoring what people are saying about you on public forums like Google or Facebook or Yelp or health grades, whatever it might be. And then there's what I consider reputation or review solicitation, which is the act of like.Getting more reviews or more feedback from patients on those same review side. So when you talk about reputation management, I look at as twofold monitoring and managing and learning and getting feedback, but also the proactive approach of making sure that your patients. Are frequently, you know, getting the opportunity to deliver reviews, whether that's via text message or email or QR code or whatever it might be.So I like stating that first, because at the end of the day, like those are what, what swell does, and that's kind of how we felt practices grow on their digital footprint and build a reputation. but also giving them tools to help manage that along the way and get feedback and better improve the patient experience, et cetera.So that's kind of my definition of, of, of reputation management. And then at the end of the day, like it really comes down to, and you know, you might've heard me say this on other podcasts or in speeches I've given, but like, Your practice is only as good as Google says it is. And so what I really mean by that is you could be either a startup, a brand new startup practice, you know, a fresh provider right out of school, or you could be a 15 year old veteran that's been serving thousands of patients for those years.In reality, if Google says that you're a 4. 2 or a 3. 9 practice, or you have a 5. 0 score and very few reviews, You're really not that credible to the potential consumers or patients that find you online. And so when you really think about what reputation management means and why it helps practices grow and get new patients and you can build a business really around that, it really comes down to if you look good on Google, which is king of search engines, king of search in general, local search specifically, and we'll talk about local search in a minute, then you are more likely to stand out from your local competitor and you're more likely to win new patients.And what does it take to do that? Well, in order to look good on Google, you really need to hit the three criteria. One, you want to establish a good review score. And so from our perspective, targeting a 4. 8 or above average review score puts you in kind of like the top percentile of, practices essentially.So if you're getting compared to another practice down the street. Hopefully you have an overall better patient satisfaction score, aka Google review score to help you kind of, differentiate yourself a little bit from that local, competitor. The second is the number or quantity of reviews a practice has. good to have a good review score, but if you have a good review score in six reviews. You're just not that credible. It's like going to a sushi restaurant in San Francisco and you're trying to find one, you're looking on Yelp and one has a five star rating and eight reviews. And the other has a 4.7 and 2000, one is much more credible than the other. And so that's another piece of reputation management that you want to think about score. Volume, because that's the social proof and then the last, which is actually probably the most important and you'll hear me preach about this a lot. It's really about around consistency.How frequently or how recent was my last review or my last batch of reviews? And the reason why that's so important when you're trying to manage your reputation and grow kind of your digital footprint and dominate your local search rankings is that Google will heavily rank your practice based on a local search on proximity, keywords.And recency of reviews. And so what you really want to make sure is you're not just getting a review or five reviews a month ago, but like, you know, every day or every couple of days, or even multiple times per day that you're seeing patients, you're getting the opportunity to get a review on Google. And again, that consistency or that recency of reviews.Is going to heavily impact your local search ranking and as you know, uh, in any business, but particularly in the healthcare space, local search rankings is probably more important than your SEO will ever be more eyeballs. We'll see your Google, my business page, then we'll see your website. So ensuring that when someone searches for best dentist near me or a dentist.Best pediatric dentist in my area or within a zip code or a specific city. We want to ensure that your search, your practice, your GMB page is showing up in the local map pack, which is basically the top three local search rankings. Again, heavily impacted by frequency. So if I were to recap this, it's You want a good score?4. 8 or above is our recommendation. The average review score for Swell users is a 4. 98. So we're pretty proud of helping our practices get really good reviews. The second is volume. You want to make sure you have enough reviews to show credibility on that review score. And then the third is really about consistency.Am I getting reviews on a regular basis? And the way to do that is by deploying services that allow you to get patients to leave reviews in the easiest manner possible, sending a text message after a visit. You know, in some cases, you might use QR codes, you might have them leave a review while they're in the practice.There's pros and cons to some of these things, but the idea is that you want to have an offensive approach, or what I would consider a proactive approach, at soliciting feedback from your patients that is going to be driven to sites like Google, uh, where you can, you know, kind of dominate those local search rankings.And at the end of the day, this really comes down to new patients. You know, when someone's searching again for a new provider, a new doctor, a new dentist, a new plastic surgeon, a new pediatric dentist, whatever it might be. We want to ensure that when they're making those search terms, your practices or practices using Swell or whatever it might be are showing up in those local search rankings.So that's all about new patient flow more than anything else. And really, if you think about it, Michael, if you dumb it down to like the easiest form, we live in a consumer driven world, where if you're, if Michael's jumping on Amazon looking for products, he's looking for some new Nikes or something, the reality is you're going to heavily be persuaded based on what other buyers, their experience was, you're going to look at the reviews and ratings of the seller and the products, and that's what's going to help drive that purchase.It's no different when choosing a healthcare provider. Gotcha, Michael: man. That's a lot. So there's a lot. So a couple of questions I wanted to ask you, uh, when it comes to this, I know you mentioned, uh, the three things, right? And consistency is one of the last ones. To be implemented, or I mean, like you should always implement consistency.What is consistent when it comes to this? Cause I feel like some people sometimes say, Hey, you just got to ask. You just got to ask them. That's it. And, um, then some people say that's not enough. Uh, you have to message them. And then some people go granular and say, well, you got to message them at this time, specific moment.And right. So in your opinion, Zeke: what do you, what do you think? Yeah, I think, I think asking them is great, but I think that's usually the least effective, to be honest with you, because what happens is, a lot of times the practice will rely on the team members to ask, and right away you're going to have a failure right there, where team members forget to ask, or they don't do it, or they don't implement it, because generally what happens is if you're not incentivizing a team member to get new reviews, then they're not going to do it.Um, they're not as motivated as the practice owner is, obviously, to get those reviews, so they end up not doing it. So, if you can instill those in your standard operating procedures of, like, training on it and making sure every time a patient gets checked out, that they're being asked to leave a review, that's one thing.I think it's great. I think it helps. But I definitely find it to be the least effective. what we tend to find the most effective is by telling them they're going to have the opportunity to leave a review and then at specific times per day, sending out requests both via text message and email in a branded personalized way that looks like the provider themselves sent the invite to ask for that feedback or ask for that review.We find that to be the most effective way. One, patient knows they're going to get the opportunity to leave a review. Two, it's being sent directly to their device. So in one click, they can be, you know, pushed into Google or Facebook or health grades, you know, wherever the practice wants to get their reviews posted.And three, the patient can do it on their own time. They're not kind of being forced to do it right there in the practice. They can kind of do it on their own device, which they're probably already logged in on. And it just makes that overall experience, in our opinion, based on data, a lot more effective.So, uh, you know, we're big fans of asking, but we're definitely bigger fans of leveraging tools that already exist. Um, there's several, you know, software systems out there similar to Swell that allow you to request those based on certain types of procedure codes or appointment codes, whatever it might be to help, you know, ensure that every patient is having the opportunity to post a review on one of those public sites. Michael: You mentioned specific times in the day. Do you recommend more than once a day? We send that like, Hey, we send an email later and then a text or. Zeke: Yeah, that's a great question. So based on data that we've tracked for about the last seven years now. We found that actually sending these requests once a day or typically at the end of every business, like business day is the most effective. we used to think that sending them right after the appointment was the best time and it turns out that's actually the worst time based on conversion rates. And the reason for that is, if you think about it, Michael, if you were to go to your provider today, so you go to Dr. Ashley Hovis today, you get treated, you leave, and you know, you're probably getting treated sometime between 9 a.m. and 5 p. m., right? And which means you're likely going back to work, back to school, picking up kids, doing something in the middle of the day, which is typically when the normal human is busiest. You know, those hours during the general working hours of, you know, eight to five is generally the busiest time per day for most folks.And what me, what that means is if you're trying to get a review from them, whether it's a text message or an email, or even asking them, It's likely on the bottom of their priority list, right? But if you send it a request to them, let's call it around 7 p. m., 8 p. m. They're at home. They're already done with their busy day.They're scrolling through Instagram or they're watching Bachelor in Paradise or whatever it might be. That's when people typically have the most downtime. And that's when we find the highest open rate of our text messages and the highest review rate. So we are big fans of actually sending these typically after standard working hours on the same day of the visit. that's based on data that we've tracked for the last seven years. and that goes against what we originally thought would be most effective, which is sending it 15 to 20 minutes after the appointment. Uh, we just found that that's when people are busy commuting or doing those things that we talked about before.So yeah, big fans of sending them at a specific time per day, end of every business days, generally how we recommend it. Michael: Okay. And then one thing I wanted to ask you is, I know you talked about the score, right? Having a 4. 8 review score end up is, is probably, you know what I mean? You see the great conversions with that.How can someone, let's just say, Hey man, I got about a hundred and 200, but my, our reviews, I mean, we acquired another, it's, it's at two, it's at 2. 1 or two. You know what I mean? How can we start climbing back up? And in the right way, and maybe like they just got another new patient and then that patient just so happened to leave them a bad review and you know, their names in it now and they're like, ah, what can we do for, I guess, like the risk management here?Zeke: Yeah, that's a great question. And honestly, if that's happening to a practice, so if anybody's listening and your practices, let's call it like below 4. 5 and honestly, maybe even 4. 7, but I'll use 4. 5 to be a little more conservative here. you have bigger problems. So the reality is, is the average review score of swell users were thousands of practices.The average, the average review coming in is a 4. 98. Most patients like their provider. They have a good experience. If you have below a 4. 5 average, there is something fundamentally wrong within your practice. Whether you have a bad team member who's creating an unfortunate experience for the, for the patient, or you as a provider have some improvements that need to be made, you should be really looking at the feedback, this negative feedback that's getting posted online, and try to extract some trends on where you can improve the patient experience. it doesn't happen a lot, but we do see it by the way. And the reality is, is I would take that data. Those negative reviews are probably more valuable than the positive reviews because you're getting the opportunity to get feedback, to improve your operation. my general recommendation is.Use that data, take it to heart, use that in your team meetings, find out what the challenges are, find out where the shortcomings are, find out where patients are having a bad experience and improve it immediately. that's my takeaway there. It's less about how do I just try to bury those reviews?Cause there's tools again, that are going to solicit and help you drive those positive reviews from those happy patients, that's really what it comes down to is being proactive against it versus like reactive to your review solicitation. If you have bad reviews coming in, you have a bigger problem. You got to fix your problem first.And, uh, if that's a trend, then you got to fix it. and just so you're aware, there's tools to help you find out what those trends are. So like, obviously, Swell, we do review management, but we also do NPS and private surveys. So that might be a strategy before you start blasting your patients with the opportunity to leave public reviews.Capture private feedback before that. Try to find out what your general NPS score is. Try to find out what your patient satisfaction scores are in a private manner before you start, you know, pushing them to public review sites. Most practices have a really high review score. There are some that you're mentioning right now that have those challenges where they're far below, you know, 4.5. And those are the practices that lose out on new patients every day. Cause they're going to choose the provider in their local market that has a significantly better reputation online. Michael: Yeah. And I like that idea because I feel like, especially if you acquire new practice or, you know what I mean? You kind of like say, okay, let's, let's figure this out.Well, what was the issues with the private, right? Like you said, I'm sending out the patient surveys and the NPS.Zeke: Yeah. NPS. Yeah. Net promoter score, which is, you're not familiar with net promoter. And those listening who aren't net promoter score, everybody's probably received on their life. You're a flight Delta.They send you like 10 of them after every flight. it's basically a survey. It's a one question survey that says on a zero to 10 scale, how likely are you recommend us to a friend or colleague? And that's kind of like the standard business question when it comes to patient satisfaction still being used by a majority of, you know, the fortune 500 companies.still being used by a lot of dental practices that we work with. You see it primarily being used by DSOs on a regular basis because their private equity groups typically require it. But if, if you're not using anything right now to pulse your patients on a private standpoint, I have really recommend you do it just to find out what your baseline NPS score is.Hmm. Swell does that, right? Yeah, we do. Michael: Correct. Okay. Nice, man. Awesome. Zeke. I appreciate your time. And if anyone has further questions, you can definitely find them on the dental market or society Facebook group, or where can they reach out to you directly? Zeke: to reach out to me directly.You can email me as Zeke at swell CX dot com. I'm happy to fill those emails. swell CX dot com is our website. Well, season charlie X is an x ray dot com. and then obviously you can connect with me via Facebook or linked in some of the other social sites. Not super social on a lot of those, but I do my best to respond. trying to be better and, uh, at being more active on those social sites. But, uh, yeah, happy to engage with anybody who has any questions about whether it's public reputation or private feedback. I'm happy to be helpful in any way I can. Michael: See, we appreciate your time and thank you for being with me on this Monday morning marketing episode.Zeke: Absolutely. Thank you, Michael. Appreciate it.

since the Golden Bachelor recap was part of this Tuesday's halloween episode we switched things up for the week and made this Friday's episode a main episode - this week we have on Dr. Ashley Joves @ashleyjovesdds from The Making Of, Little Black Dress, and Smile and Co! She is a dentist and practice owner of 2 dental practices, podcast host for 2 podcasts, mom to 2 boys... and superwoman apparently lol. We get deep about the ups and downs social media doesn't see, and we get vulnerable about those moments where you wonder "what if I didn't do this" and "I miss how things used to be". She shares a powerful message, so excited for you guys to hear this one! Just A Quick Pinch is a lifestyle podcast for the modern young woman in healthcare! This podcast is a tool and community for young women that take care of others for a living to learn how to take care of ourselves! In a world where it feels like we have to make ourselves more masculine to be taken seriously in the field of healthcare, I created this podcast to empower women to embrace our experiences, thoughts and feelings as young women and feel seen and heard. This podcast is for all the things that school didn't teach us about self help, mental health, wellness, relationships, friendships, and more! For the mid 20s-30s woman navigating life on top of her career in healthcare, I hope this podcast brings you laughs, moments of clarity, and inspiration in the day to day. Subscribe for more video podcast episodes + follow on Apple Podcast, Spotify, Google podcast, Castbox and more!

(This episode originally aired 7/04/2022 - Dr. Scott Leune will be speaking again at our Sonoma Retreat 2023!)Things Dr. Ashley Joves & Dr. Scott Leune discuss in this action packed hour:- To do a #startup in this economy?- Common mistakes #doctors make while building their startups- Finding the right team- Auditing versus micromanaging Why your team should want you to be wealthy... And more!‍Dr. Scott Leune links:https://summit.dentalwhale.com ‍Join us at the Sonoma Retreat! https://www.themakingofpodcast.com/retreat‍Thank you all for always tuning in! Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!‍Find Out MoreThank you for listening to The Making of Smile & Co. podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact me here.Follow me on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!Subscribe: iTunes | Android | Email | RSS | MoreListen to podcasts and learn more about The Dental Marketer on the website.Remember that Ashley's revolutionary dental practice is being built in real time. Follow her incredible journey and message her through Facebook or Instagram to say hi or to ask questions about her experience. Email her at drashley@smileandcompany.com.Want your questions to be answered on the podcast?Join The Making of a Dental Startup Facebook Group to ask us absolutely any questions! Join the group, interact and ask your questions here! See you in The Making of a Dental Startup Facebook Group.‍

A dentist works in the here and now. A consultant has to look to the near future. And an advisor thinks long term. Together they bring three unique perspectives that can help you navigate the many challenges dentists face. On this episode of the Dentist Money™ Show Ryan, Kiera Dent, and Dr. Ashley Joves discuss the value of workplace fun and what to do about rising team costs. Need answers to your financial questions but not ready for a full-service wealth manager? Check out our new Dentist Money Membership program. Are you ready to fully outsource your financial planning and investment management to a financial advisor who specializes in working with dentists? Check out our Private Wealth Management service. 

If you're wondering where to find insight from a dental consultant, dental financial advisor, and dentist in one go, THIS is the episode you're looking for! Kiera, Ryan Isaac, and Dr. Ashley Joves come together to talk about common industry trends from three different perspectives. They discuss: Prioritizing a personal life The shakeout of major transitions Today's dental industry environment (DSOs + multi-location practice owners) Increasing cost of people in practices And more! Episode resources: Check out Dentist Advisors Tune in to The Dentist Money Show Then, listen to The Making Of Listen to episode 590, Unfiltered Advise on Choosing a Financial Advisor Listen to episode 742, Secret Sauce to Having an Engaged Team Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!

Dr. Ashley Joves is back again to chat with Kiera after last week's episode. Today, they talk about what the Dental A-Team's secret is to having such a great and engaged team. Kiera shares the three-year journey it took to get to this point, the plenty of trial and error that happened, and gives advice on points she still follows through on, like: Assessing your core values regularly Quarterly, asking yourself and your team where you're going Reading Extreme Ownership by Jocko Willink and Leif Babin Kiera and Dr. Joves also get a little personal, plus trade book recommendations. Episode resources: Reach out to Kiera: hello@thedentalateam.com  Listen to episode 737, Pulling Back the Curtain on Dentistry Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Dr. Ashley Joves returns to the podcast to get honest about the chaos of dentistry. Dr. Joves shares her current experiences about low morale and not letting team members down. To that Kiera talks about how to fall in love with the growth process and remember that the bad days are only 10% of life. Kiera also gives tactical advice around knowing your practice numbers, setting up a slush fund, making a cut list, and more. Owner of Smile & Co., Dr. Ashley is passionate about staying on the leading edge of dentistry and invests hundreds of hours into ongoing training each year. She is an active member of the American Dental Association, California Dental Association, Sacramento District Dental Society, American Academy of Cosmetic Dentistry, Academy of General Dentistry, and Doctors for Oral Conscious Sedation. Dr. Joves also has two podcasts: The Making of and Dental Friends With Benefits.   Episode resources: Reach out to Kiera: hello@thedentalateam.com  Listen to episode 254, Breaking Dentistry Norms Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

On this episode of Dentists Are People Too, Ryan talks with Dr. Ashley Joves. Business owner, podcaster, “foodie”, dentist, mother and wife, Ashley reveals what inspired her vision to do dentistry differently. She is the founder of Smile & Co., a space to laugh and have fun, all while delivering outstanding dental care.     

Allow us to introduce you all to Limitless Dental, the newest dental practice to serve the people of Jersey City, NJ and the next practice to follow on the podcast!Limitless Dental is the passion of Dr. Nick Ciardiello, @DrNickC on Instagram. Listen in as he joins Dr. Ashley Joves to introduce himself, the practice, and our latest series on The Making Of…You can find Limitless Dental at www.LimitlessDentalJC.com and Dr. Nick on Instagram @drnickc Find Dr. Ashley on IG and FB @ashleyjovesdds, and check out her practice that started this podcast and our FB group at www.SmileandCompany.comBe sure to like and follow or YouTube page, your favorite podcast app, and if you're a dentist following along- you should join our Facebook Group: The Making of a Dental Startup, where you can join over 12000 dental professionals working together to make their dreams a reality!‍Subscribe on YouTube!https://www.youtube.com/channel/UCN_WFva8X0VAWLez4qGsbKA‍Thank you all for always tuning in! Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!‍Find Out MoreThank you for listening to The Making of Smile & Co. podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact me here.Follow me on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!Subscribe: iTunes | Android | Email | RSS | MoreListen to podcasts and learn more about The Dental Marketer on the website.Remember that Ashley's revolutionary dental practice is being built in real time. Follow her incredible journey and message her through Facebook or Instagram to say hi or to ask questions about her experience. Email her at drashley@smileandcompany.com.Want your questions to be answered on the podcast?Join The Making of a Dental Startup Facebook Group to ask us absolutely any questions! Join the group, interact and ask your questions here! See you in The Making of a Dental Startup Facebook Group.‍‍‍

This is a crossover episode with The Making Of podcast! In it, Kiera talks with cosmetic dentist Ashley Joves about how to overcome high overhead and navigate the economy. Topic discussions include what overhead is and what your goal should be, how to know if you're disciplined as a business owner, how to work with emergency savings accounts, and loads more. Episode resources: Subscribe and listen to The Making Of podcast Listen to episode 596, The Dark Side of Business and How to WIN! Listen to episode 254, Breaking Dentistry Norms Attend the 2023 DAT Summit Reach out to Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

This episode is a raw reflection by Kiera on the Little Black Dress Podcast with Dr. Ashley Joves (a cosmetic dentist). Nothing is off limits — Kiera shares her experience with eating disorders, a path to divorce, suicide consideration, IVF … all while building a business. If you take anything away from this listen, know that you can create the you you want to be. Episode resources: Check out Dentist Advisors Listen to the Little Black Dress Podcast Listen to episode 254, Breaking Dentistry Norms Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

As a wife, mother of 3 boys, creative visionary, and someone who thinks and does things differently…Dr. Ashley Joves is a cool person that you'll want to know. In this episode we dig into her journey, new things coming up for her company, plus her really unique upcoming retreat for dental startups happening in Napa, CA. The start of Smile & Co. came from a place of desire to fill a unique need in an area with an already saturated dental market. Hear more about how she started and where she's going in the episode. Read the Highlights: joshuascott.com/videos/you-dont-have-to-start-in-the-dark GO LIVE is an interview show hosted by Joshua Scott. Episodes are hosted live every week on Facebook and include some of the dental profession's top influencers and thought leaders. Learn more about Joshua Scott at https://www.joshuascott.com.

‍Sign up for The Making Of Retreat in Napa! https://www.themakingofpodcast.com/retreat(Be sure to use the discount code "TDM")‍‍Guest: Ashley JovesPractice Name: Smile & Co.Check out Ashley's Media:Email: drashley@smileandcompany.comThe Making Of PodcastThe Making of a Dental Startup Facebook Group‍‍Host: Michael Arias‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍Here Are Some Things You Can Expect on the Retreat!Breakfast at Sky & Vine (Rooftop restaurant at The Archer Hotel.)Lunch at The Charlie Palmer Steakhouse (Archer Hotel.)Multiple wine tasting visits to upscale wineries.Dinner at The CIA at Copia - A food lover's paradise in Napa.Scott Luna mastermind session and many more guest speakers!Exclusive Mighty Networks mastermind groups and Zoom calls.Sign up for The Making Of Retreat in Napa! https://www.themakingofpodcast.com/retreat(Be sure to use the discount code "TDM")Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]‍Our Sponsors & Their Exclusive Deals:CARESTACK | Cloud-Based Dental SoftwareSCHEDULE A FREE DEMO TODAY!Click the link below and get 1 MONTH FOR FREE + 10% OFF your Annual Subscription + 50% OFF Your Set-up Fee!Check out CARESTACK now: https://lp.carestack.org/thedentalmarketer‍‍‍Dandy | The Fully Digital, US-based Dental Lab‍For a completely FREE 3Shape Trios 3 scanner & $250 in lab credit click here: meetdandy.com/tdm !‍‍‍Mango Voice | The best VoIP phones for small business with top software integrations & in-house customer support.Click here for Mango Voice's completely FREE startup package!ORClick here to get 2 FREE MONTHS with Mango Voice‍Thank you for supporting the podcast by checking out our sponsors!‍‍

Kiera Staples Dent, CEO of The Dental A Team, joins Dr. Ashley to discuss:1. No shows - what to do? Collecting deposits?Thoughts on charging and risking negative reviews? Why she says “change” vs. “cancel” and how she she makes it difficult for patients to break up with us. 2. Presenting treatment plans: Assume the yes, asking open ended questions, the perfect handoffs: NDTRAnd so much more! Lots of verbiage, role playing and actionable information.‍Also don't forget to come to our Napa Retreat!Come to Napa https://www.themakingofpodcast.com/retreatHeres a code for $500 OFF your retreat: themakingofpod‍Thank you all for always tuning in! Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!‍Find Out MoreThank you for listening to The Making of Smile & Co. podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact me here.Follow me on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!Subscribe: iTunes | Android | Email | RSS | MoreListen to podcasts and learn more about The Dental Marketer on the website.Remember that Ashley's revolutionary dental practice is being built in real time. Follow her incredible journey and message her through Facebook or Instagram to say hi or to ask questions about her experience. Email her at drashley@smileandcompany.com.Want your questions to be answered on the podcast?Join The Making of a Dental Startup Facebook Group to ask us absolutely any questions! Join the group, interact and ask your questions here! See you in The Making of a Dental Startup Facebook Group.‍

Things Dr. Ashley Joves & Forrest Wiederman discuss in this action packed hour:- Ashley's personal decision to switch banks - COVID- Associateship vs. Ownership- Creating a business plan- What banks look for to qualify for a startup loan- Startup in a recession??And so much more…‍Also don't forget to come to our Napa Retreat!Come to Napa https://www.themakingofpodcast.com/retreatHeres a code for $500 OFF your retreat: themakingofpod‍Thank you all for always tuning in! Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!‍Find Out MoreThank you for listening to The Making of Smile & Co. podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact me here.Follow me on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!Subscribe: iTunes | Android | Email | RSS | MoreListen to podcasts and learn more about The Dental Marketer on the website.Remember that Ashley's revolutionary dental practice is being built in real time. Follow her incredible journey and message her through Facebook or Instagram to say hi or to ask questions about her experience. Email her at drashley@smileandcompany.com.Want your questions to be answered on the podcast?Join The Making of a Dental Startup Facebook Group to ask us absolutely any questions! Join the group, interact and ask your questions here! See you in The Making of a Dental Startup Facebook Group.‍

Things Dr. Ashley Joves & Dr. Scott Leune discuss in this action packed hour:- To do a #startup in this economy?- Common mistakes #doctors make while building their startups- Finding the right team- Auditing versus micromanaging Why your team should want you to be wealthy... And more!‍Dr. Scott Leune links:https://summit.dentalwhale.com Register for their September 22nd Breakaway Business Masters Seminar Pre-Summit Event,and you will receive a 10% Discount, PLUS a FREE VIP Experience Pass(Total gift value $1,690)USE DISCOUNT CODE: SMILEVIP‍Also don't forget to come to our Napa Retreat!Come to Napa https://www.themakingofpodcast.com/retreatHeres a code for $500 OFF your retreat: themakingofpod‍Thank you all for always tuning in! Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes!‍Find Out MoreThank you for listening to The Making of Smile & Co. podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact me here.Follow me on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!Subscribe: iTunes | Android | Email | RSS | MoreListen to podcasts and learn more about The Dental Marketer on the website.Remember that Ashley's revolutionary dental practice is being built in real time. Follow her incredible journey and message her through Facebook or Instagram to say hi or to ask questions about her experience. Email her at drashley@smileandcompany.com.Want your questions to be answered on the podcast?Join The Making of a Dental Startup Facebook Group to ask us absolutely any questions! Join the group, interact and ask your questions here! See you in The Making of a Dental Startup Facebook Group.

Case acceptance, treatment planning, and guiding patients to making the best choices for their oral health are challenges many dentists face.Ashley Joves, DDS and Dr. Christopher Phelps engage In a thought provoking conversation that includes...The Six Principles of Persuasion Reactive vs. Proactive mindsetsThe Reasons why people say no to treatmentAnd more!We have the honor of Introducing Christopher Phelps as the first speaker at our Napa Retreat!Nov 16-20, 2022Reserve your spot at www.themakingofpodcast.com/retreatEnter promo code: PHELPS to receive $500 off early bird pricing

This is an extra episode! Listen in and hear Dr. Ashley Joves' inner monologue (well, her latest one at least).Maybe you need some extra inspiration or you just want to hear what Dr. Ashley has been up to lately! SPOILER - she drops a bomb in this episode, so it's one you won't want to miss. :)ps. Collin totally didn't know she was going to drop this information on the podcast! Ashley Joves IG - @ashleyjovesddsCollin Al-Samarrie IG - @girlcollinCocofloss Code - LBDPOD21 - use the code and receive 20% off your first purchase 

Welcome to The Little Black Dress Podcast! This is a solo episode with the one and only Ashley Joves! It's an introduction to Ashley's "WHY". Listen in on her journey and enjoy. :) Ashley Joves - IG @ashleyjovesddsLittle Black Dress - IG / Tik Tok/ Twitter - @LittleBlackDressPodPrivate FB Group - Little Black Dress email for inquiries - littleblackdresspod@gmail.comCocofloss Code - LBDPOD21 - for 20% off your first order!!! 

The why behind the show! Come join Ashley Joves introduce Collin & give a background on themselves and this podcast! Find out why Little Black Dress Podcast is NOT just another podcast. Listen in on the journey and enjoy. :) Ashley Joves - IG @ashleyjovesddsCollin Al-Samarrie - IG @girlcollinLittle Black Dress - IG / Tik Tok/ Twitter/Youtube - LittleBlackDressPodPrivate FB Group - Little Black Dress email for inquiries - littleblackdresspod@gmail.comCocofloss Code - LBDPOD21 - for 20% off your first order!!! 

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

See links below: https://www.stltoday.com/lifestyles/health-med-fit/coronavirus/washington-u-study-finds-clues-to-long-term-covid-19-immunity-in-survivors-bone-marrow/article_4db67656-0f1d-555a-a2d1-c01592280fc0.html https://www.bmj.com/content/371/bmj.m4695 https://uncoverdc.com/2020/12/03/ten-fatal-errors-scientists-attack-paper-that-established-global-pcr-driven-lockdown/ https://archive.is/7fqu3 https://www.nejm.org/doi/full/10.1056/nejmp2025631 https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/2773053 https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(21)00869-2/fulltext https://www.pnas.org/content/118/17/e2018995118 https://www.cochranelibrary.com/cdsr/doi/10.1002/14651858.CD006207.pub5/full https://www.medrxiv.org/content/10.1101/2021.05.19.21257467v1.full.pdf https://journals.lww.com/pidj/Fulltext/2021/04000/Schools_Closures_During_the_COVID_19_Pandemic__A.10.aspx https://www.ijidonline.com/article/S1201-9712(20)30598-1/fulltext https://www.edworkingpapers.com/ai20-304 https://www.pnas.org/content/118/15/e2019706118 https://pediatrics.aappublications.org/content/147/3/e2020029280 https://www.pnas.org/content/117/35/21201 https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2774102 https://www.tabletmag.com/sections/news/articles/the-war-on-reality-gutentag Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

Dental Friends with Benefits is a fun show where Doctors George Hariri and Ashley Joves have REAL conversations about things going on in their lives. They get vulnerable and honest and they do not hold back--including their language (you've been warned)! They both have a lot going on outside of their successful practices. George is the CEO of Shared Practices, also a co-host on the Shared Practices Podcast. Ashley runs a podcast and Facebook Group called "The Make of a Dental Startup"

In this episode, Dr. Ashley Joves shares how her start up practice was a reflection of who she is, and how being authentic and real can be one of your greatest assets. ---------------------------------- If you are ready to take your practice to the next level, Dental Business Training by Dr. Paul Etchison can be found at Dental Business Mentor. For more Dental Business Content Check out www.DentalPracticeHeroes.com Subscribe You can subscribe to the Dental Practice Heroes Podcast on Itunes,  Stitcher, Spotify, Podcast Addict, Google Podcasts, Overcast, and Pocket Casts

Ashley Joves is no stranger to struggle. Within 3 years, she's been dealt one of the hardest hands a startup practice can face, and overcome it. This same resilient mindset is carrying her through these present trials. Read the Highlights: https://www.joshuascott.com/videos/overcoming-the-struggle  GO LIVE is an interview show hosted by Joshua Scott. Episodes are hosted live every week on Facebook and include some of the dental profession's top influencers and thought leaders. Learn more about Joshua Scott at joshuascott.com.

We are recording live from the Voices of Dentistry Day 1. Sully talks with Dr. Vinh Nguyen from the Nifty Thrifty podcast, Dr. Erin Elliott, and Dr. Ashley Joves from California. Some of the things we discuss are the pros and cons of being an associate versus being an owner. We also talk about how to separate being a leader and being a friend in a practice. We share four unique perspectives on balancing running a practice and running our lives. We talk about technology, risk, debt, survival mode, mindset, solutions and so much more in this episode. You can find our guests here: Dr. Vinh Nguyen the Nifty Thrifty Podcast Dr. Erin Elliott Dr. Ashley Joves Show Notes: [00:52] Dr. Vinh Nguyen from the Nifty Thrifty podcast. [00:59] Dr. Erin Elliott #smokeshow. [01:29] Dr. Ashley Joves from California. [02:48] Vinh is an associate right now. Someday, he will move on to being an owner. [03:25] Ashley has her own office. When she was an associate, she never had to take work home. As an owner, she pays herself less and takes home more stress. She is always thinking about the practice. [05:12] Never compare your journey with someone else's especially on social media. People portray their highlight reel on social media. [05:44] Ashley talks about challenges of running a practice that include juggling family and mom duties, leading a team of young females, and still wanting everyone to like her. [06:08] Erin has evolved over time. She does try to keep some separation with her team. [07:11] Erin always brings everything back to the patient. She also asks her team for their solutions when they come to her for problems. [08:54] Ashley knows where she wants to take her office. She struggles with investing in technology and taking on debt. [12:05] Sully delegates everything. He jumps in and figures it out. [13:27] Erin thinks dentists need to work on their mindset and empower their teams. Find each team member's strengths and empower them. [14:28] Break down what you need to do to get to the next step. [15:30] Erin is about to speak on stage, so she is going to leave the show. [16:30] Vinh's timeline is to buy into a practice in the next few years. Benefits of working with other dentist owners is that you aren't alone. He wants to have equity in multiple offices. [18:29] Sully's dad still practices. [21:38] Ashley can expand her offerings or bring other people on. She could calculate her annual patient value. Then focus on increasing that amount. [24:18] At Vinh's practice, they keep most everything in house. [26:07] They also offer payment plans or cash discounts. [28:30] Ashley was booked doing fillings all day. She is working on investing in her business. [32:41] The Cone beam is better for diagnosis. [33:50] Give people who pay up front a 10% discount. You can also do 3 payments over the timeline. [39:42] Ashley was losing on opportunity by pushing new patients weeks away. She has two full-time hygienists. Now she is struggling with giving them hours. [41:11] It's important to be honest with the team members and give them extra duties if they are flexible. [45:22] Eventually Ashley will build out her other rooms as she builds and expands her practice. [46:37] You have to have everything dialed in before you add people and rooms. [47:26] It's important to share your vision with your team.   As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.   Links and Resources: MillennialDentist@gmail.com The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter On Instagram  Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully's website and blog Extreme Ownership

[powerpress]Episode 5 is here!! And ... we have a special guest.. the person who started it all... drum roll please... Dr. Ashley Joves! In this episode it's Paola and Ashley talking about their progress and sharing and talking about some similarities in their start-up process and the differences they have also experienced.We also discuss how important it is to really review any lease agreements. Actually, it's really important to review any piece of document and agreement you sign. But listen in to see the struggle that Paola is facing and how much it's costing her. Unfortunately, she is going to have to sacrifice some major things in order to stay into budget. We also discuss the budget as well and whats happening to it!Also, we talk about the hectic week both of these ladies had and what hilarious things happened!3 Main Ideas Review EVERY SINGLE AGREEMENT! Is there ever a life balance when becoming a business owner? There are always more options out there when creating and designing your start up, just be creative!LINKS FOR THIS EPISODE:SLEEK Smile Studio's InstagramSLEEK Smile Studio FacebookPaola's PinterestFind Out MoreThank you for listening to The Making of Sleek Smile Studio on The Dental Marketer Podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact me here.Follow me on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!Subscribe: iTunes | Android | Email | RSS | MoreListen to podcasts and learn more about The Dental Marketer on the website.Remember that Paola's remarkable dental practice is being built in real time. Follow her incredible journey and message her through Facebook or Instagram to say hi or to ask questions about her experience. Email her at paola.bukovcan@gmail.com. Want your questions to be answered on the podcast?Join The Making of a Dental Startup Facebook Group to ask us absolutely any questions! Join the group, interact and ask your questions here! See you in The Making of a Dental Startup Facebook Group.Are you part of The Ground Marketing Community: No?... why?!? I only give you amazing tactics on Ground Marketing that you can implement in your dental office!Join the Ground Marketing Family here

What has Ashely been up to? It's been about 3 months since we last received an update on Dr. Ashley Joves and her dental practice, SMILE & CO.!Well get ready to hear everything that has been happening with SMILE & CO, her team, and what has been happening in her personal life as well. Also, support US by checking out our supporters: Local Med!SHAREThis week we wanted to share with you.... Local Med's New Feature!Go check out what Local Med! They are really changing the game when it comes to making online appointments. And use our link (or click on the image above) to receive 10% OFF!10% OFF LOCAL MED NOW3 Main Ideas Make sure you do you DUE DILIGENCE! Please be friends with all your neighbors (store owners) in your shopping strip. Get a fantastic lawyer!Find Out MoreThank you for listening to The Making of Smile & Co. podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact me here.Follow me on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!Subscribe: iTunes | Android | Email | RSS | MoreListen to podcasts and learn more about The Dental Marketer on the website.Remember that Ashley's revolutionary dental practice is being built in real time. Follow her incredible journey and message her through Facebook or Instagram to say hi or to ask questions about her experience. Email her at drashley@smileandcompany.com.Want your questions to be answered on the podcast?Join The Making of a Dental Startup Facebook Group to ask us absolutely any questions! Join the group, interact and ask your questions here! See you in The Making of a Dental Startup Facebook Group.Are you part of The Ground Marketing Community: No?... why?!? I only give you amazing tactics on Ground Marketing that you can implement in your dental office!Join the Ground Marketing Family here

On Episode 81 I interview Dr. Ashley Joves of Smile & Company. Video Version - http://bit.ly/8E8ep81   Article - The Why - My Personal Story Behind Studio 8E8 - http://bit.ly/joshuascottTHEWHY   Music - Sweet Amnesia by KoKo (@djkokomusic) https://soundcloud.com/officialkokomusic/koko-emeryld-sweet-amnesia-1   iTunes Link https://itunes.apple.com/us/podcast/the-8e8-dental-marketing-show/id991056407?mt=2   Stitcher Link http://www.stitcher.com/s?fid=65328&refid=stpr   The 8E8 (pronounced “88”) Show is a regular YouTube podcast answering dentistry's most important marketing questions. The show is hosted by Joshua Scott. Learn more about his approach to marketing at http://joshuascott.com.  

Welcome to the fifteenth episode of The Making of SMILE & CO.! This is episode has a different format, it's more of a Q & A! Ashley and Michael are now answering questions that you, the listeners, have for them. This week's episode is informative and perfect for anyone thinking about starting their own dental practice. Tune in and listen carefully, because you won't want to miss this week's episode!Time-Stamped Show Notes00:30 Intro (excited to have you back listening to us!)1:30 Mentions of the Online Scheduling Software that Ashely is using.3:16 Michael went to the grand opening, even though Ashley didn't expect him to show.4:17 Talks about the Intro Music and possibly changing it.9:43 DIVE by Ed Sheeran song11:20 Ashley recalls a high school experience where 2 guys approached her in a van!13:08 The Q & A begins by mentioning.13:16 Alvin from Buffalo, NY asks a question about the beginning process and seminar Ashley attended earlier in her career.17:11 What Ashley's mentor told her what she needed to do on Facebook.20:00 Michael ask the question: What are Facebook Funnels?22:00 Utilize Social Media to market your practice��_ it's FREE!23:35 How Ashley figured out her demographics and what company she used.26:47 Ashley explains her lease negotiations and 3 different properties30:00 Alex (a listener) asks us a question about seminars Ashley has attended.36:00 Ashley mentions the dimensions of her operatories and why they are a certain dimension40:00 What did Ashley do in her Bachelorette Party43:34 End of episode3 Main Ideas Check out your demographics before purchasing a practice. Learn how to have banks ���fight�� over you when it comes to lease negotiations. Have a mentor.ResourcesJoin The Delivering Wow U. This platform is perfect for anyone looking to start a dental practice the way Dr. Ashley Joves did! This platform was also created by her mentor, Dr. Anissa Holmes.Find Out MoreThank you for listening to The Making of Smile & Co. podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above.Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact me here.Follow me on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!Subscribe: iTunes | Android | Email | RSS | MoreListen to podcasts and learn more about The Dental Marketer on the website.Remember that Ashley's revolutionary dental practice is being built in real time. Follow her incredible journey and message her through Facebook or Instagram to say hi or to ask questions about her experience. Email her at drashley@smileandcompany.com.

Welcome to the third installation of The Making of SMILE & CO.! Being a business owner can be astronomically difficult, especially when expensive dental equipment is taken into account and the practice is built completely from scratch. Join Michael Arias as he speaks with Dr. Ashley Joves about the hands-on creation of her dream practice.Today's SponsorDr. Anissa Holmes specializes in helping dentists market their practices through Facebook. After using Facebook to boost her second dental startup into a multi million-dollar company, she decided to help other dentists achieve the same results. Take her live masterclass, FBIGNITE and learn how to use Facebook to exponentially grow your business! Learn more about what Dr. Holmes offers on her website, deliveringwow.Use the link to receive $100.00 OFF Time-Stamped Show Notes [0:01] ��� Michael tells us about Dr. Anissa Holmes and her revolutionary Facebook masterclass for dentists. [0:51] ��� A quick recap about Dr. Ashley Joves and her journey to create a revolutionary dental practice from scratch. [2:01] ��� Although countless people believe that emotions should never play a role in business, factors such as emotional intelligence can help us succeed. [3:13] ��� According to inc.com, there is no such thing as a purely logical decision; our emotional intuition will always play a role. [4:09] ��� Ashley describes her opinion about the role of emotions in business. [5:45] ��� ���I've been doing a lot of the not-sexy stuff,�� Ashley says. In other words: paperwork, emails, 300+ messages��_ [7:00] ��� Ashley uses Wells Fargo to cover particular fees, such as wiring fees. [9:15] ��� After changing the name of her practice from SMILEBAR to SMILE & CO., Ashley paid a total of $1,200. ���You couldn't just hit backspace on your keyboard three times?�� Ashley wonders. She suggests checking whether the name of your future company has already been trademarked before sending it in for official approval. [14:45] ��� Plenty of backend costs and processes have taken a major tole on Ashley's sleep and emotions. [15:50] ��� ���A good dental chair can enhance the patient experience.�� According to First Impressions, comfort is one of the most important factors of customer satisfaction, given your practice itself is well-designed. [20:30] ��� Demographic work is important for making major decisions about your practice. [23:45] ��� While on maternity leave, Ashley lacked solid income and lost backing from banks. Her husband earned a higher income and potential income, helping her obtain the bank resources she needed. Ashley chose Wells Fargo because they reached out to her with advice: to prepare a business plan before asking banks for money, which also causes different banks to compete for you. [32:19] ��� Michael talks more about Dr. Anissa Holmes's Facebook Ignite! [37:50] ��� Michael speaks with Ryan about how he managed to work with Ashley under such fantastic rates. [43:20] ��� ���Student loan debt is one of the better debts to have,�� Ryan says. The monthly payment is nothing compared to the return of your practice. [51:20] ��� Ryan highlights the benefits of working with an industry-specific lender. [53:00] ��� Find Ryan at this website! With a few clicks you can find somebody like Ryan in your area. [53:30] ��� Ashley used the Breakaway Startup Series to guide her ���dentagraphics�� journey. They will provide a fantastic report about where you should place your practice based on information you plug in! [1:03:06] ��� Although you may never find the perfect location for your practice, Ashley believes that simply showing your face at local events and community locations will send you a long way. [1:06:00] ��� ���I plan to give my cell phone number to my patients,�� Ashley says. She believes that medical experts should be easily accessible, despite the possible side effects. [1:11:30] ��� Biggest Headache of the Week: Suddenly, Ashley was bombarded with 1-star reviews across her social media. She reported each individual profile to Facebook in order to resolve the problem. [1:14:55] ��� #ResourceOfTheWeek: Check out Nifty Thrifty Dentists on Facebook! They provide awesome tips and tricks that will save you money in every corner of your practice. ���Everything costs an arm and a leg,�� Ashley emphasizes. It can be helpful to work with other dentists to create new, innovative ideas. [1:16:20] ��� This week, Ashley learned a little bit about herself. ���Balancing being a good person has to be separated from the business side,�� she says. Although she doesn't want to hurt the feelings of others, Ashley has to preserve the creation of her business, not to mention her personal sanity. Think about yourself and worry less about burning bridges! [1:16:20] ��� Ashley sums up the challenges of being a business owner, or, as she phrases it, the ���not-sexy stuff.�� [1:21:40] ��� #HelpADentist: Ashley wants to know which pieces of equipment should be high-end and what can be purchased from eBay. For example, she has her eye on a fantastic inter-oral camera, but the price tag might be too much. Are there resources that might help her? Where should she cross the line between high-end and saving money? [1:23:20] ��� Learn what's next for Ashley and tune in to episode 4 to learn how it goes!3 Main Ideas Many people believe that emotions should be removed completely from professional business ventures. Clearly, the fear of cutting ties from people and sending out negative messages is difficult for Ashley. Are factors such as emotional intelligence important for business? Should she approach her new practice with rock-hard skin? Try to find a balance between taking care of yourself, maintaining your business, and nurturing your values. Demographics���or ���dentagraphics,�� as Ashley calls it���is a vital tool for planning your dental practice. Although resources such as the Breakaway Startup Series can help you better guess where your business can thrive based on personalized information, Ashley believes that practicality and the desires of your life should always be the priority. Regardless of where you place your practice, make your presence known throughout your community. Before asking banks for money, prepare a business plan. They will be more likely to wave aside certain issues if you put time into and get serious about your intentions. Furthermore, the given banks might even compete for your business. Also, find a lender who specializes in your industry. They will be of greater help and supply you with advice and resources that are better tailored to your needs!Help-A-DentistStarting a business can be an expensive venture. When that business includes the specialized equipment of a dental practice, it becomes head-bangingly astronomical. Ashley wants to know which pieces of equipment should always be high-end, and which pieces can be purchased from sources such as eBay. What other resources could help her? Do patients notice, for example, when an inter-oral camera isn't the most favorable model? Send her a message here and let her know!Resource Of The Week Check out Nifty Thrifty Dentists on Facebook! They provide awesome tips and tricks that will save you money in every corner of your practice. ���Everything costs an arm and a leg,�� Ashley emphasizes. It can be helpful to work with other dentists to create new, innovative ideas. Their website is another resource where dentists across the globe can collaborate and work together to form new methods and creative ways to save.Find Out More Follow Michael Arias on Instagram or Facebook and improve your dental practice every day! Listen to more podcasts and learn more about The Dental Marketer on hiswebsite. Remember that Ashley's revolutionary dental practice is being built in real time. Follow along her incredible journey and send a message to her Facebook account if you have any questions!

Inevitably, life is filled to the brim with victorious highs and disappointing lows. Whether we lack the will to throw aside our covers in the morning or feel tempted to skip a daily gym session, each of us must summon the motivation and courage to press forward. Of course, this challenge is particularly difficult for those who want to build success from scratch. Join in as Michael speaks with Dr. Ashley Joves about her in-the-works dental practice, SMILE & CO. From worrisome health complications to inspiring community efforts, Ashley's revolutionary journey is sure to inspire the entrepreneur and warrior in all of us.Time-Stamped Show Notes [2:50] ��� Michael emphasizes the challenges that come with starting something from scratch and recaps events from episode 1. [03:51] ��� Ashley tells us about her meeting with Taryn Grows from the Folsom Chamber of Commerce in a local coffee shop. Taryn has helped her connect with the Folsom community and network with other small business-owners. [6:40] ��� When asked how she views Chambers of Commerce, Ashley responds with, ���As a startup, I think it's a little too early to close doors on potential clients.�� [9:16] ��� The trenching and framing of SMILE & CO. has been completed! Now Ashley and her team are deciding where to place electrical outlets and other amenities. Her walls will be built from frosted glass for an open feel without sacrificing privacy. [11:25] ��� In order to preserve a beautiful open buttress and high ceilings, Ashley will most likely use scrim to reinforce her building and hold insulation in place. Her contractor recommends the sturdy material for a wide range of projects. [12:45] ��� Ashley receives an impromptu call from her contractor, Dave. Listen in on their conversation! [14:03] ��� Michael reminds us about the members of Ashley's team. [17:03] ��� More about Ashley's awesome team��_ [24:45] ��� Ashley and her team were blown away by the look of the exposed ceiling. Unfortunately, hiding wires and piping when the walls are built with glass is both challenging and massively expensive. [26:54] ��� Unbeknownst to her, Ashley's team removed one of the glass walls and replaced it with a regular wall. Although they have yet to complete the incorrect well, Ashley is upset about the change. [30:00] ��� Ashley hopes to install cabinets from IKEA instead of a custom company. That way, she can both save money and enjoy a modern design. [30:42] ��� A truss system is an ���arrangement of wooden or steel support beams configured in a triangle-shape.�� The design is strong, simple, inexpensive, and easy to construct. [32:00] ��� If Ashley had known how awesome and cool-looking truss systems are, in addition to the industrial theme she later decided to focus on, she wouldn't have installed recessive/can lights. [34:02] ��� ���I have been struggling health-wise,�� Ashley admits. Her journey has been exhausting and has taken a major tole on her mental and physical health. Her ���health nut�� brother has convinced her to take a few steps away from her project and focus more carefully on her health. [36:32] ��� According to com, personal health is the fifth-most important factor in building a successful practice. ���Your business can't run without you,�� Michael insists. [37:19] ��� When pursuing a goal or starting a business, make sure to set aside time for friends and family. Maintaining healthy relationships outside of work will help you nurture a healthy perspective and keep you energized. [37:35] ��� ���I cared too much everyone else's opinions,�� Ashley says. In the end, she decided instead to form decisions based on her happiness and the success of her practice. [38:35] ��� #AdviceAlert: ���Prioritize,�� Ashley says. ���If you have a lot of stuff you have to do, you really have to organize and write them down, and check things off as you go along.�� [39:40] ��� Ashley used to follow a morning ritual before diving into work, but now she skips that routine and checks her phone and media feeds constantly. [40:30] ��� #Help-A-Dentist: If you have any application recommendations or general tips to increase positivity, let Ashley know!3 Main Ideas Never be afraid to reach out to your community. One of the main focuses of SMILE & CO. is community outreach and supporting local business. Check out your local chamber of commerce and discover new opportunities in your area. Ashley is gaining a wider audience, connecting with local businesses, and receiving services that she would have never found if she never reached out. Sometimes our workloads can overwhelm us and cause us to deviate from health and personal discipline. Ashley, for example, has given up her morning routine in exchange for checking her emails and messages. No matter how busy you are, make some time for yourself. After all, your practice cannot succeed without you in the correct state of mind and physical wellbeing. Also, utilize apps and strategies that will help you stay productive and motivated���anything to keep you inspired and conscious of your health. Balancing family and work can be a challenge. For Ashley, this has been the toughest and most emotional facet of building her dental practice. As a women, spending time away from her two boys has been especially rough, considering the stigmas that surround working mothers. Make sure you have a strong support system around you and never forget to follow your aspirations, no matter how tough they may seem.Help-A-DentistAshley used to begin her days with a morning ritual before diving into work. Unfortunately, the scope of her project has caused her to deviate from that routine and check her phone before peeling back the sheets. Do you know about any apps that can help with planning or organization? Is there a morning routine you swear by, or a strategy that helps with productivity? Message her on Facebook and let her know!Resource Of The WeekAshley recommends the podcast S TOWN, created by the producers of Serial and This American Life. In order to slow herself down from the stresses of her practice, Ashley wanted to listen to a podcast. S TOWN did a fantastic job putting her at ease!Find Out More Follow Michael Arias on Instagram or Facebook and improve your dental practice every day! Listen to more podcasts and learn more about The Dental Marketer on his website. Remember that Ashley's revolutionary dental practice is being built in real time. Follow along her incredible journey and send a message to her Facebook account if you have any questions!Follow, Like, and Share The Making of SMILE & CO. on Facebook, Ashley Joves's Personal Facebook, and Instagram.

Dr. Ashley Joves is building her own dental practice, SMILE & CO., from scratch. For weeks she has been recording and publicly broadcasting her experience all over the internet. The journey has been difficult, rewarding, and revolutionary all at once. Although the path has been tough so far, she is determined to create the startup of her dreams. Join Dr. Ashley Joves and Michael Arias as they document the whole entire process of creating a dental practice, the areas to watch out for, and the emotional connotations of being a female entrepreneur.Time-Stamped Show Notes [0:40] ��� Michael reminds us about Ashley Joves and her departure from working as an associate to creating her dream practice from scratch. [01:43] ��� Ashley describes what has happened since episode 58. Her permits were accepted while she was attending a dental convention in Vegas. [3:25] ��� Ashley discusses Dave Olsen, her wonderful contractor, in addition to how she found a contractor and how she began the processes of building her own practice. [4:10] ��� The life of a contractor: With information found on chron.com, Michael explains how contractors bid for jobs. The process involves investigating the project, pricing out materials, comparing the project with past work, working out licensing and other factors, and presenting the resulting estimate to the potential client. [06:50] ��� Check out markupandprofit.com to calculate how much you should pay for a contractor. Michael suggests that you shouldn't go cheap or choose contractors based on price. [8:33] ��� Ashley describes her building and some pricing factors involved in building her practice. [10:32] ��� ���Every day,�� Ashley responded when asked whether she questions the scope of what she's doing. [12:30] ��� ���A lot of the time, you don't what kind of patient base you're getting.�� There's definitely a lot of risk involved in startups. [13:10] ��� Learn about how Ashley found her dream building! [15:00] ��� #DoYourResearch: Cole Sweatt, Ashley's real estate broker from tricommercial, has fantastic experience and skills. His client list and affiliations are also impressive. Always research before you hire! [16:52] ��� Ashley and Michael discuss what happens between hiring a contractor and demolition day. [18:00] ��� Te average debt for dental school students is $350,00+. An NYU graduate, Ashley is trying to accrue as much of her debt as possible with the help of State Farm. [19:05] ��� Michael emphasizes the importance of due diligence, or, he puts it, ���The stuff you don't think about.�� [20:00] ��� Ashley cancelled her escrow because she wanted to invest more in her escrow account. Learn about her experience with soft deadlines and negotiating with a frustrated agent. [24:00] ��� With her S Corporation, Ashley is officially the president of her company. [25:00] ��� Ashley spent around $15,000 just for due diligence. [26:04] ��� Ashley describes her experience finding and working with her designer, Tami Teel, who is a regular contributor to HGTV. [28:00] ��� Don't forget about IT work! Tim VanDermyden will be working with Ashley on her practice. [29:29] ��� You can teach yourself how to do anything on YouTube! Ashley created her own Wordpress site and figured out more just by using the internet. [30:20] ��� Now that we're all caught up, Ashley describes the ���trenching�� process that was happening at the time of the podcast interview. [31:55] ��� ���If you are thinking about doing a startup, this is a must,�� Ashley promises as she discusses breakaway seminars and saving money during the process. [33:55] ��� ���You have to find a balance between what you want, what you need, and efficiency.�� [36:15] ��� Ashley discusses using IKEA products in dental practices. There are definitely pros and cons. [38:04] ��� Stressor Of The Week: Ashley's beloved WINEBAR concept is built around the experience of being comfortable and casual. Unfortunately, there is a federal patent and trademark on SMILEBAR dental and Ashley lost the name. [40:55] ��� Ashley strongly recommends using a Trademark Electronic Search System (TESS) to see if a given concept or name has any patents or trademarks. [41:50] ��� ���Use your resources,�� Ashley pleads. If you have any attorney friends, ask them for help or advice. [42:15] ��� SMILE & CO. is Ashley's new practice name. She still hopes to work with small businesses and entrepreneurs in the area. Furthermore, she still wants to use the concept of creating an atmosphere that strays from the dreadful dentistry feel. [43:20] ��� Finding the balance between family time and business time is extremely difficult for startups. Ashley's husband and boys are immensely supportive, but it is still a huge battle for her. ���It's a balancing act and there are sacrifices involved,�� she says. [47:08] ��� Ashley explains the importance of patience in starting a business. [48:20] ��� Michael emphasizes that although setbacks are expected, having a solid support and resource base is crucial. [49:15] ��� Social media is an extremely important tool in marketing [49:40] ��� ���Stick to your vision,�� Ashley says to those who want to start business. [50:00] ��� Ashley describes what is soon to come for her practice. [51:30] ��� Help Ashley! : What do you think Ashley should do to build her website? Should she watch YouTube videos and teach herself how to code, or should she outsource? Should it be dental specific? Send us an email at michael@thedentalmarketer.site if you have any helpful advice.3 Main Ideas Do your research! One of the most helpful aspects of Ashley's journey has been the team she has surrounded herself by. She attended meetings, took to the internet, and assembled a group of people who will help her create the dental practice she has always dreamed of. Learn about events in your area, check out reviews, and figure out what you need to move forward both now and in the future. You can teach yourself how to do anything through resources such as YouTube. Heck; Ashley might even learn how to code her own website. If you ever feel intimidated by a challenge with several multifaceted steps, remember that you can always figure it out yourself. Balancing family and work can be a challenge. For Ashley, this has been the toughest and most emotional facet of building her dental practice. As a women, spending time away from her two boys has been especially rough, considering the stigmas that surround working mothers. Make sure you have a strong support system around you and never forget to follow your aspirations.Help Ashley!No matter how intelligent or motivated we are, we will always have questions and issues when starting a new business. Ashley, for example, is struggling to decide how to build her website and what it should consist of. How do you think Ashley should build her website? Should she watch YouTube videos and teach herself how to code, or should she outsource? Should it be dental specific? Send her a Facebook message if you have any helpful advice, or even better email us at michael@thedentalmarketer.site for answers!Resource Of The WeekAshley strongly recommends looking up, working with, and just talking to Dr. Anissa Holmes. She is a lifesaver and the most experienced (as we know of) when it comes to marketing on Facebook successfully! One of her major courses, FB MASTERY, will not only help you understand what to do on Facebook but, Dr. Anissa Holmes is very interactive and responsive when it comes to you and your dental practice.p.s. Here is a link for $200.00 OFF the FB MASTERY Course... your welcome!Find Out More Follow Michael Arias on Instagram or Facebook and improve your dental practice every day! Listen to more podcasts and learn more about The Dental Marketer on his website. Remember that Ashley's revolutionary dental practice is being built in real time! Follow along her incredible journey and send a message to her Facebook account if you have any questions!Follow, Like, and Share The Making of SMILE & CO. on Facebook, Ashley Joves's Personal Facebook, and Instagram.