Podcasts about commercial service

A strong workplace culture rooted in people-centric leadership is essential for retaining top talent and driving business success. Recent data shows that only 33% of employees in the U.S. feel engaged at work, underscoring the need for companies to foster environments where people thrive. This episode of Straight Outta Crumpton explores how one organization has created a blueprint for long-term employee engagement and organizational growth, all while maintaining its people-first ethos.What does it take to transform a company into a destination employer? How can leaders balance growth with the need to retain talented individuals in competitive industries?This Straight Outta Crumpton episode, hosted by Greg Crumpton, delves into leadership, workplace culture, and what it takes to build thriving businesses. It features a conversation with Pete Doyle, President of Engineered Cooling Systems (ECS), and COO, Drew Adams, who discuss the practices that make ECS a standout employer. The discussion sheds light on strategies for building culture and retaining top talent.Key TakeawaysPeople-Centric Leadership: ECS fosters a workplace where employees feel valued and supported through consistent communication, development opportunities, and intentional culture-building.Structured Change Management: The leadership team emphasizes preparation and transparent communication when rolling out significant changes, ensuring alignment and trust among employees.Commitment to Growth: From personalized onboarding experiences to fostering long-term career development, ECS creates opportunities for employees to grow both personally and professionally.Pete Doyle, a seasoned HVAC professional with over 40 years of experience, is the President of Engineered Cooling Services, a company he founded in 2002. He holds a Bachelor's Degree from the University of Dayton School of Engineering and previously served as Vice President of Commercial Service and President of Global Heat Exchange Service for Trane Company's Mobile, AL franchise. His expertise includes leadership in HVAC solutions, commercial service operations, and innovative cooling system engineering.Drew Adams, Chief Operating Officer at Engineered Cooling Services since 2006, brings over two decades of experience in operational leadership and financial management. Before joining the company, he honed his expertise as a Tax & Accounting Manager at Saltmarsh, Cleaveland & Gund and as a Senior at Arthur Andersen LLP. His career highlights include driving operational efficiency, overseeing financial strategies, and leading organizational growth in the HVAC industry.

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Tuesday, March 11, 2025. The state launches mini events for small businesses to learn how to expand to international markets…help native wildlife by starting a pollinator garden in your yard…and Marshall University President Brad D. Smith talks  business growth and entrepreneurship in #YesWV…on today's daily304. #1 – From WVDED – West Virginia's small businesses are the backbone of our economy, driving innovation, job creation, and local prosperity. Yet, many business owners may not be aware of the vast resources available to help them grow—especially in expanding to international markets.  The State of West Virginia is committed to supporting small businesses through export promotion programs designed to remove barriers and open doors to new opportunities. One of the most exciting initiatives is a new series of Mini-Events launching across the state. These one-hour seminars/morning networking events are a partnership between the West Virginia Economic Development team, the U.S. Commercial Service, and the West Virginia District Export Council, offering businesses direct insights into how to enter global markets. Attendees will learn about key resources, funding opportunities, and strategies to start or expand their export efforts, as well as hear about all the challenges and fears from those who have done it all.  Read more: https://westvirginia.gov/exporting-101-let-the-experts-come-to-you/   #2 – From WVDNR – Did you know that pollinators are responsible for one out of every three bites of food you eat? Sadly, several natural and human-caused factors have contributed to pollinator habitat loss that has made life difficult for many pollinator species.  The good news is you can help save these important animals and make a difference in your own backyard by creating a wildflower garden that enhances your property and provides a safe haven for West Virginia's native pollinators. The West Virginia Division of Natural Resources offers tips to help support native wildlife. You can start this spring by planting native transplants on your property.  And if you want to take your garden to the next level, get your yard certified through the WVDNR' Wild Yards Program and make your property a sanctuary for West Virginia's native pollinators. Read more: https://wvdnr.gov/backyard-pollinator-garden-tips-to-help-you-support-native-wildlife/   #3 – From WV SOS – On our first episode of “Just Three Questions,” West Virginia Secretary of State Kris Warner sits down to talk business growth and entrepreneurship in West Virginia with Brad D. Smith. Brad Smith became the 38th President of Marshall University in 2022. Born and raised in Kenova, West Virginia, Smith previously served as CEO and later Chairman of Intuit Software Company. Watch now: https://www.youtube.com/watch?v=9RAgX0JUfoE   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.  

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Thursday, Feb. 20, 2025. Interested in expanding your business to international markets? The WVDED is hosting a series of seminars and networking events offering insight into how to enter global markets…The History Project explores the contributions of the great American pioneer, Daniel Boone…and Generation West Virginia wants to help employers find the perfect candidate for that job opening…on today's daily304. #1 – From WVDED – West Virginia's small businesses are the backbone of our economy, driving innovation, job creation, and local prosperity. Yet, many business owners may not be aware of the vast resources available to help them grow—especially in expanding to international markets.  West Virginia is committed to supporting small businesses through export promotion programs designed to remove barriers and open doors to new opportunities. One of the most exciting initiatives is a new series of mini events launching across the state, providing direct access to export assistance and support services.  These one-hour seminars/morning networking events are a partnership between the West Virginia Economic Development team, the U.S. Commercial Service, and the West Virginia District Export Council, offering businesses direct insights into how to enter global markets. Attendees will learn about key resources, funding opportunities, and strategies to start or expand their export efforts, as well as hear about all the challenges and fears from those who have done it all.  If you've ever considered taking your business to the global stage, now is the time to learn how these resources can help you succeed. Read more: https://westvirginia.gov/exporting-101-let-the-experts-come-to-you/   #2 – From THE HISTORY PROJECT – American legend Daniel Boone's exploration of the Appalachian Mountains of the Colonial American frontier played an important, historical role in early day Pt. Pleasant in modern day West Virginia. He is celebrated for his contributions to our country. Tune in to The History Project podcast to learn more about this great American pioneer and other famous people, places and events that shaped West Virginia. Watch now: https://www.youtube.com/watch?si=yYgGyq0FUvrD_npK&v=DZ56SUkkeuk&feature=youtu.be   #3 – From GENERATION WV – Seventy-seven percent of employers reported difficulty finding skilled talent in a 2023 survey, a trend that has spiked since 2020. But is the US experiencing a labor shortage? According to research led by the workforce development non-profit Opportunity@Work, a wealth of skilled talent is available, but many employers aren't aware of this hidden pool. One way to address this opportunity gap is to develop effective job descriptions. A well-crafted job description not only helps you attract top talent but also ensures that the candidates applying for the position align with your organization's needs and values.  Generation West Virginia offers resources and support to help businesses connect with top talent in the Mountain State. Learn more about how their Generational Talent Search program can help you find the perfect candidate for your job. Read more: https://generationwv.org/tips-and-best-practices-for-creating-a-job-posting-that-attracts-qualified-talent/   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.  

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Tuesday, Jan. 28, 2025. Thousands of students benefit from the state's Archery in Schools program…as French Creek Freddie prepares to make his annual media appearance, learn some fascinating facts about West Virginia's most famous groundhog…and West Virginia businesses, learn how you can expand your presence on the global stage…on today's daily304. #1 – From WV COMMERCE – An initiative of the West Virginia Division of Natural Resources, the West Virginia Archery in Schools program provides thousands of students across the state with a fun and inclusive environment where they can be active, make friends and learn how to work in a team environment. Visit WVDNR online to learn how to become an instructor or host a course at your school. Watch the video: https://www.youtube.com/watch?v=YiQgjdLmTOg   #2 – From WVDNR – It's almost time for that day when the nation learns whether we're facing four more weeks of winter. You might know French Creek Freddie as West Virginia's most popular weather-predicting groundhog, but do you know the story of how Freddie started forecasting or how he got his name?  Groundhogs, also known as woodchucks or whistle-pigs, are the largest animal in the squirrel family. Get ready for the Groundhog Day celebration at the West Virginia State Wildlife Center on Feb. 2 by checking out some more interesting facts about Freddie. Read more: https://wvdnr.gov/french-creek-freddie-facts/   #3 – From WV DED – West Virginia businesses can maximize their international growth opportunities by starting the year with a clear, proactive export plan. This approach includes strategic budgeting, targeted travel, and effective utilization of state and federal export resources.  With support from the West Virginia Export Promotion Program and the U.S. Commercial Service, your company can prepare to achieve sustainable, global success. Make 2025 a year of expanding West Virginia's presence on the global stage. Contact our international trade managers to get started! Learn more: https://westvirginia.gov/trade-talk-planning-for-success-in-2025/   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer  

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Sunday, Dec. 29, 2024.  Learn how the WV Export Promotion Program can help your business maximize international growth…plan a winter getaway to beautiful Hawks Nest State Park…and make your hunting and fishing resolutions for 2025…on today's daily304.   #1 – From WVDED –  As we approach 2025, West Virginia businesses can maximize their international growth opportunities by starting the year with a clear, proactive export plan. This approach includes strategic budgeting, targeted travel, and effective utilization of state and federal export resources.  Read the Trade Talk blog to learn more about how companies can prepare to achieve sustainable, global success with support from the West Virginia Export Promotion Program and the U.S. Commercial Service. Read more: https://westvirginia.gov/trade-talk-planning-for-success-in-2025/   #2 – From WV STATE PARKS – Hawks Nest State Park is a stunning destination year-round but particularly magical in winter. If you're planning a winter visit, there are a number of reasons Hawks Nest should be on your list. Cozy lodge vibes, the West Virginia Waterfall Trail and an ADA accessible overlook are just a few of the reasons you'll want to explore this beautiful park. Visit wvstateparks.com to learn more and book your Almost Heaven getaway today! Read more: https://wvstateparks.com/5-reasons-to-visit-hawks-nest-state-park-this-winter/   #3 – From WVDNR – The start of a new year is the perfect time to set goals and make resolutions for the activities you love. For hunters and anglers in West Virginia, that means planning your next outdoor adventure, challenging yourself to try something new or taking the first steps toward becoming part of an outdoor community.  From learning new skills to supporting conservation, here are some hunting and fishing resolutions to inspire your 2025 adventures. Visit the West Virginia Division of Natural Resources to learn more or purchase your hunting or fishing license.  Read more: https://wvdnr.gov/2025-hunting-fishing-resolutions/   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.  

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Thursday, Dec. 19, 2024. Find a rewarding career within West Virginia's growing broadband industry…West Virginia businesses, learn how to start the new year with a clear, proactive export plan…and…we may have curvy mountain roads here in Almost Heaven, but a recent study shows that West Virginians are some of the best drivers in the country…on today's daily304.   #1 – From WV COMMERCE –  Big investments in broadband infrastructure are occurring throughout West Virginia. West Virginia workers have an opportunity to be part of one of the largest federally funded infrastructure investments in state history. Visit the West Virginia Department of Economic Development to learn more about broadband career opportunities. Read more: https://www.youtube.com/watch?v=kM_7mMHnA9Q   #2 – From WV DED – The West Virginia Department of Economic Development wants to help West Virginia businesses maximize their international growth opportunities by starting the new year with a clear, proactive export plan. This approach includes strategic budgeting, targeted travel, and effective utilization of state and federal export resources.  Learn how companies can prepare to achieve sustainable, global success with support from the West Virginia Export Promotion Program and the U.S. Commercial Service. Check out the Trade Talk blog to learn more about how to budget with exports in mind, plan travel to key markets and leverage state and federal resources. Read more: https://westvirginia.gov/trade-talk-planning-for-success-in-2025/   #3 – From WBOY-TV – West Virginians might complain about the roads, but new data says that they're some of the best when it comes to driving on them. According to insurance data compiled by LendingTree, West Virginians are the seventh-best drivers in the U.S., sitting just below its neighbor Kentucky, which ranked at #4. To determine these rankings, LendingTree took a look at the number of insurance inquiries generated through its child company QuoteWizard between Nov. 5, 2023, and Nov. 4, 2024. These numbers were then used to determine the amount of driving incidents per 1,000 drivers in every state. The data showed that in the past year, West Virginia only had 18.4 driving incidents per 1,000 people. Read more: https://www.wboy.com/news/west-virginia/data-west-virginians-are-some-of-the-best-drivers-in-the-us/   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.  

Looking to take your career global? Perhaps you're a recent grad or a mid-career professional seeking to develop meaningful international connections while living and working abroad. Navigating the numerous options for international careers in the U.S. government can be both exciting and overwhelming. To help simplify the process, Global Minnesota assembled an expert panel of federal government professionals to provide insights and advice. Hear representatives from the U.S. State Department, the U.S. Department of Agriculture, the U.S. Commercial Service, and the U.S. Agency for International Development as they share exciting new opportunities and hiring tracks, including what skills might benefit you and how to get started. Whether you're a student, a career-switcher, or simply a curious individual, this webinar recording is the first stop on your journey to an international career of purpose.

Are you looking for a career with global travel opportunities and mission to help improve lives all around the world? On November 18, Global Minnesota will be hosting a free webinar on navigating international career opportunities in the U.S. Government. In this event, you'll hear insights and advice from an expert panel featuring representatives from the U.S. State Department, the U.S. Department of Agriculture, the U.S. Commercial Service, and the U.S. Agency for International Development. They will share exciting new opportunities and hiring tracks, including what skills might benefit you and how to get started. This free webinar is open to everyone and you can register right now at this link: Register Here On this episode of The Global Minnesota Podcast, hear from one of the panelists for this event, Penelope Thomas. She serves as the Development Diplomat in Residence for USAID. Her overseas assignments include Bangladesh, Barbados, Colombia, The Dominican Republic, Egypt, Guyana, Jamaica, Mali, Nigeria, and Pakistan. She is also a graduate of St. Olaf College in French and Spanish. And if that wasn't interesting enough, she is an accomplished singer and was a member of the renowned Gospel group called The Sounds of Blackness, and was once a backup singer for Prince when he recorded the soundtrack for the 1989 film Batman. She provides a sneak peak of the upcoming webinar and provides more insight into her fascinating life and work.   Links International Careers Webinar Past Podcast Episode Featuring State Department Webinar Panelist Presidential Management Fellows Program Payne Fellowship Program USAID Careers USA Jobs Website Prince - Batdance Music Video

World Dairy Expo makes Wisconsin a hot spot for visiting trade partners. Haley Milan is the global agribusiness team leader at the U.S. Commercial Service. She coordinates delegations from around the world to come to the U.S. and buy products. World Dairy Expo is one of the trade shows where she brings international groups. See omnystudio.com/listener for privacy information.

①China Southern's first C919 to enter commercial service in mid-September②Chinese museum offers visitors immersive journey into ancient life③Researchers develop technologies to better protect 5,000-year-old ruin site④A Thousand Whys: Is autumn always SAD?

The guys sit down with Rick Faulkner to hear about his company, Tri-County Commercial Service, and talk about how they handle snow in their all shopping plaza portfolio

Three of the U.S. Commercial Service's International Trade Specialists discuss common exporting pitfalls, how to avoid them, and the resources available to U.S. businesses to help them succeed in global markets.  (Episode 2 of 3)  

Three of the U.S. Commercial Service's International Trade Specialists discuss common exporting pitfalls, how to avoid them, and the resources available to U.S. businesses to help them succeed in global markets. 

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Sunday, May 12, 2024.   A global diversity mission generates opportunities for three WV companies … a new boardwalk at Cranberry Glades Botanical Area will accommodate wheelchairs … and WVU's Outdoor Education Center helps people connect while having fun…on today's daily304. #1 – From WestVirginia.gov –  Three West Virginia companies participated in the Global Diversity Export Initiative Trade Mission to Panama, Costa Rica and Colombia in March and discovered potential partnership opportunities through targeted business matchmaking.   The initial success of the mission highlights the potential for small businesses, particularly those led by minorities, women, veterans and other marginalized groups, to thrive on the international stage.  Participating businesses from West Virginia were Appalachian Botanical Company, Metropolitan Executive Dogs and Med-Surg Physicians Group, Inc.. Companies interested in joining future trade missions led by the U.S. Commercial Service and the West Virginia Department of Economic Development are encouraged to contact an international trade manager with the WVDED to learn more about upcoming opportunities. Read more: https://westvirginia.gov/global-diversity-mission-generates-export-opportunities-for-west-virginia-businesses/   #2 – From WVNEWS.com – West Virginia's Cranberry Glades Botanical Area is getting a new boardwalk with wheelchair access to protect its delicate ecosystem. The U.S. Department of Agriculture Forest Service provided $1.25 million for the project, announced by Governor Jim Justice. The refurbishing aims to secure access for future generations while safeguarding the area's unique flora. The current boardwalk, built in the late 1950s to 1960s, prevents damage to the fragile plant population in the area. The Cranberry Glades Botanical Area is home to rare pink orchids and various carnivorous plant species, with ecological ties to Canada. Read more: https://www.wvnews.com/news/wvnews/cranberry-glades-botanical-area-in-west-virginia-to-receive-wheelchair-accessible-boardwalk-with-1-25m/article_b4f61ede-0327-11ef-9edd-5fa95dc0e359.html   #3 – From WVU TODAY – Tapping into the landscape of the Mountain State, the West Virginia University Outdoor Education Center — run by Adventure WV — provides members of the University and surrounding communities opportunities to learn more about themselves and others by taking on challenges in nature. The OEC is a multipurpose facility dedicated to providing educational and aerial adventure activities, including the WVU Zip Line Canopy Tour, WVU Challenge Course and the Adventure Basecamp Overnight Facility. All activities are open to WVU faculty, staff, students and student organizations. OEC staff work to customize experiences to help address specific group goals, like improved communications, while providing new experiences. In downtown Morgantown, Adventure WV also runs Morgantown Adventure Outfitters in collaboration with the city, offering kayak and bicycle rentals and guided programs to the public. “Overall, our goal is to help people connect with one another in a purposeful way by having fun,” said Chad Baker, assistant director of Adventure WV. Read more: https://wvutoday.wvu.edu/stories/2024/04/03/adventure-wv-offers-wvu-community-members-and-others-many-ways-to-pursue-purpose-outdoors?es_id=0a465ee6b6   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.  

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Monday, Jan. 29  Learn about international business opportunities with a free luncheon seminar at the WV Tech Park. Four WV counties join efforts to promote economic development. And Wheeling Park is set to host the largest inclusive playground in the state…on today's daily304. #1 – From WV TECH PARK – The West Virginia Regional Technology Park in South Charleston is partnering with the U.S. Commercial Service to provide information on international business opportunities at an upcoming lunch and learn. The seminar takes place at 11:30 a.m. Tuesday, Feb. 13 at the Hendrickson Conference Center. The session is free and lunch is provided.  Register now: https://forms.monday.com/forms/86ed9efacb3fe18857f0b0a12bb28261?r=use1   #2 – From WOWK-TV – Four West Virginia counties that have seen big companies announce plans to move or expand there are now joining together in a shared economic development effort. Nucor Steel got the ball rolling two years ago when it announced a new, big plant in Mason County. Berkshire Hathaway Energy then broke ground on expansive operations in Jackson County; Toyota is growing in Putnam County; Marshall University is building a huge cyber security lab in Cabell County. With a lot of growth coming to all four counties, they have created REACT, which stands for “Regional Economic Alliance of Counties Together.” The collaborative effort will focus on common needs such as roads, water, sewer, housing, and more. Commissioners say creating REACT is important and practical because so many people live in one of these counties but work or go to school in another one of the counties. Read more: https://www.wowktv.com/news/west-virginia/four-west-virginia-counties-to-work-together-on-economic-development/ #3 – From THE INTELLIGENCER – Swings, slides and monkey bars have been torn down to make way for upgrades that will turn the Wheeling Park playground into the largest and most inclusive ever built in the state. Features of the new playground focused on accessibility include a sensory wave ramp, interactive educational panels, shaded gathering spaces, quiet decompression areas, braille panels, rock climbers and musical instruments. The updated space will be a National Demonstration Site for Inclusion, as granted by commercial playground equipment manufacturer GameTime. Wheeling Park has become one of the company's premier playgrounds. As part of the distinction, a series of surveys will be performed by the company to determine how guests use and respond to new activities at the site. The other main goal of the updates is to incorporate nature into the play space. The maintenance and landscaping of the area will be given attention to “ensure a well-maintained and visually appealing playground for everyone to enjoy,” said Marketing Director Wendy Hodorowski. Read more: https://www.theintelligencer.net/news/top-headlines/2024/01/wheeling-park-playground-to-become-largest-most-inclusive-in-w-va/?fbclid=IwAR22LHT-ShNf9mJ6-JGBSOytm2USme5ULwk6_Axdw69BueL3LJ5qxF52Pag   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.

The U.S. Commercial Service is the trade promotion arm of the U.S. Department of Commerce's International Trade Administration. U.S. Commercial Service trade professionals in over 100 U.S. cities, including Pittsburgh, and in more than 75 countries help U.S. companies get started in exporting or increase sales to new global markets. Ryan Russell of the U.S. Commercial Service and Jerry Pompa of Compunetix step up to the One Mic Stand to tell you how businesses of any size can use the U.S. Commercial Service to tap into global markets. Learn how Compunetix has worked with the U.S. Commercial Service to get market analysis and one-on-one introductions to potential trade partners.

Joining us today are Tony Sargis from the U.S. Department of Commerce, Joe Raycraft from the U.S. Small Business Administration's Office of International Trade, and Jay Charkow from International Tariff Management. I'd like to ask each of you to tell our listeners a little bit about the expertise that you are bringing to this conversation. Tony Sargis is a senior international trade specialist with the U.S. Department of Commerce, U.S. Commercial Service out of Middletown, Connecticut. In this capacity, Tony works with small and medium sized companies to assist them in developing and achieving their export strategies. Tony assists clients with market research, export counseling, trade advocacy and business matchmaking.Joe Raycraft is an export finance manager for the New England region with the U.S. Small Business Administration and is part of SBA's Office of International Trade.As export Finance manager, Joe works to promote SBA's export loans through direct outreach to partner lender banks, small business Exporters and Exporter Research Partners. Joe has more than 25 years of private sector business experience, including international roles in the areas of manufacturing, commercial finance and banking.Jay Charkow is the president of International Tariff Management and a frequent guest on our podcasts. Jay has been working with U.S. Customs for over 40 yearsand is an expert in duty drawback services, classification, and free trade agreements.We hope you will gain some valuable insight into the world of customs tariffs. With all the supply chain challenges the world is facing, our aim is to maximize your duty drawback dollars and boost your bottom line. We hope you'll subscribe to our podcast to stay current with each new episode in which will unveil numerous ways to improve your international trade profitability. Thanks for listening.

The Utah Area Presidency of The Church of Jesus Christ of Latter-day Saints sent a memo last month to the faith's lay leaders in the Beehive State, urging their congregations to join a September celebration of the U.S. Constitution. Nothing remarkable about that. Church teachings and culture have long embraced America's founding and the role its governing document plays. But the missive also endorsed a grassroots group with ties to conservative — some say extremist — causes. This seemed to run counter to the governing First Presidency's recently updated commitment to political neutrality and its warning against straight-ticket partisan loyalties. So what's happening here? Were these dual directives or dueling directives? Can the church and its members honor the Constitution in some formal way without drifting into partisan polarization? Discussing those questions and more on this week's show are two Latter-day Saints with extensive public service backgrounds: Stewart Tuttle, a career diplomat who recently served as chief of mission at the U.S. Embassy in Panama, and Lew Cramer, who helped found World Trade Center Utah, served as an assistant commerce secretary in the Ronald Reagan and George H.W. Bush administrations, and works as director general of the U.S. Commercial Service.

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Thursday, June 8  Trade Winds ASEAN opens doors for WV small businesses--#YesWV…WV's STEM education program cited as a model to follow…and anglers, get ready for Free Fishing Weekend this Saturday and Sunday!...on today's daily304. #1 – From WV ECONOMIC DEVELOPMENT –  Trade Winds ASEAN was a resounding success. The export program opens doors for #YesWV small businesses, visiting three countries and disbursing over $19,000 in STEP funding. “We found the event really opens up a lot of doors for us,” said Francis Goossens, global business development manager, TROY Group. “We felt it was really very efficient; in one or two days you can get so many contacts that you wouldn't be able to do by traveling around in a week or two.” “All around it's a great learning opportunity. If you haven't exported yet, it's an awesome opportunity for you to learn from and network with experienced exporters, U.S. Commercial Service officers, and others with expertise in the region,” said Justin Seibert, president, Direct Online Marketing. Watch the videos: https://westvirginia.gov/2023-trade-winds-asean-recap/?_hsmi=260591697&_hsenc=p2ANqtz-9jEXjkIwOVzPvsc5S-Phqn5PmPdo6oLwUBjQDHc1gGFpZZJEFQc_qkCsqVVp5x6OoDoH2gKxF_ENxo4pjNEJxjYaLOxA   #2 – From DC NEWS NOW –  A conference in the Nation's Capital singled out West Virginia's STEM education program as a model for other states to follow. Its focus? Delivering healthcare to rural and underserved communities. The West Virginia model starts kids as early as 9th grade to acquire the skills needed to enter the health professions. “The difference it has made in their lives,” said Bethany Hornbeck, a West Virginia health education consultant, “In their communities – these kids are the first generation to go to college, a lot of them. They're from low-income backgrounds, they're African-American, and they're rural. These are kids who would not necessarily be going to college.” The program approaches 30 years of success in the Mountain State. Successful completion leads to a tuition waiver to any in-state college. Read more: https://www.dcnewsnow.com/news/local-news/washington-dc/west-virginia-stem-education-program-serving-as-a-national-model/   #3 – From WVDNR – Pack your fishing gear! West Virginia's Free Fishing Weekend returns this weekend, June 10-11. The annual event is part of a nationwide effort to make fishing more accessible to the public. During these two days, residents and nonresidents are able to fish for free in West Virginia's public lakes, streams, and rivers without having to buy a license. “As a lifelong angler, I know firsthand that fishing in West Virginia is one of the most joyous things you can do in this world,” Gov. Justice said. “I want to encourage everyone to take advantage of this opportunity to try fishing out or to introduce someone you know to the sport we all love so much.” As part of Free Fishing Weekend, the WVDNR will host its annual fishing derby for kids at Little Beaver State Park on June 10. The event gives children an opportunity to receive basic fishing instruction and to enjoy time outdoors with friends and family.  Read more: https://wvdnr.gov/gov-justice-announces-free-fishing-weekend-to-take-place-june-10-11/   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.

SOS Glass Services (+61 410 311 916) is always ready to help you with all your glazing needs - from replacing a broken window to installing new glass for your business.If you're in Peakhurst or Lugarno, go to https://sosglassservices.com.au to learn more! SOS Glass Services Pty Ltd 34 Verdun Street, Bexley, NSW 2207, Australia Website https://sosglassservices.com.au Email prc.pressagency@gmail.com

OpenUp Windows has upgraded its service window design so that US restaurants can now enjoy the ultimate in expertly crafted, sustainably sourced, and service-improving pass-through windows. Go to https://OpenUpWindows.com/ to find out more. OpenUp Windows 116 Neelytown Rd, Montgomery, NY 12549, United States Website https://openupwindows.com Phone +1-914-875-1541 Email mike@openupwindows.com

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Monday, March 6  Businesses, learn how to expand your global reach into Europe…The WV Department of Tourism presents a funding and resource guide so to help the industry promote Almost Heaven…and the WV SBDC helps a Fairmont spa go from vision to reality…on today's daily304.  #1 – From TRADE.GOV – Are you a U.S. exporter looking to expand into Europe? Then register now for “Go Global Europe,” a virtual workshop presented by the U.S. Commercial Service and Amazon. Learn how to think in a more global direction and consider how ecommerce marketplaces fit into your broader international sales strategy. The workshop also covers best practices and in depth-Q&A with Amazon's Global Selling Experts as well as business resources like STEP Grant, SBA Loans, and more. The virtual event takes place at 10 a.m. PST Wednesday, March 22. Register now! Learn more: https://www.trade.gov/go-global-us-commercial-service-and-amazon-europe?_hsmi=247780915&_hsenc=p2ANqtz-8w7CI_-2cU-xOVFC1bVCYcDWf3BlkOiNpNIMeznRqIq3qfAx8KBVhcH13D3VmYAnr3N6xh8aGkvZQ7QlZ5b9rCoaUX8w   #2 – From WV TOURISM – Do you work in the tourism and hospitality industry? Officials with the West Virginia Department of Tourism know that the more resources we get into the hands of our industry members, the more those resources will be effectively used to continue to grow our industry. And, it's with this in mind, that they've put together this guide for funding opportunities designed to provide a “walking tour” of programs available.  From grants, to loans, tax credits, technical assistance and training, you'll find programs to fit your community within the areas of community and tourism project development, outdoor recreation, land and water, arts, education, humanities, and historic preservation.  Learn more: https://wvtourism.com/wp-content/uploads/2022-Funding-Resource-Guide-web.pdf   #3 – From WV SBDC – Spa Oasis is a relaxation and rejuvenation wellness center located in Fairmont, West Virginia.  The health and wellness spa, owned by Sheila Hartley, offers support and quality services including Float Therapy, Massage Therapy including Therapeutic, Swedish, Deep Tissue, Lymphatic and Hot Stone Massage.  “I started SpaOasis because of my health history,” Hartley said. “I had some amazing people inspire me and I wanted to have a safe place where people could come as they were and we could focus more on their wellness instead of what they're suffering from to get them empowered to improve their quality of life.”  Hartley said she has so much passion and so many ideas, but wasn't sure how to get from vision to reality. That's when she met West Virginia Small Business Development Center Business Coach Todd Crump.  “Todd helped with finding a location and developing the build out, to giving me ideas about staffing, marketing, and inventory,” Hartley said.     Read more: https://wvsbdc.com/spaoasis-health-and-wellness-for-wv-with-a-sbdc-partnership/   Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.

ISRO's heaviest rocket set to enter global commercial service, PM Modi to launch drive to fill 10 lakh posts in government, PSUs, Toll in Army helicopter crash in Arunachal Pradesh rises to five, and other top news in this bulletin.

Anita The Global Trade Gal, interviews Brent Omdahl, Senior Foreign Commercial Officer, U.S. Commercial Service; he shares some insights about business, investment, technologies, and trends, especially in the manufacturing industries and Global Supply Chain.  He also shares insights about three companies that can manufacture advanced technology of chips: TSMC, Samsung, and Intel. Support the show

In Edible-Alpha® podcast #116, Sarah sits down with Chris Wojtowicz, international trade consultant with the Wisconsin Small Business Development Center (SBDC). With 30 years of experience in trade development and trade compliance, he helps small businesses statewide plan and execute their global strategies.   According to Chris, less than 1% of U.S. companies export, yet more than 95% of the world's market lies outside the U.S. Therefore, selling excess capacity overseas or simply expanding internationally could be a smart play for food and farm businesses. Many entrepreneurs assume it'll be too complicated, expensive, or scary, but Chris insists it doesn't have to be. It just requires research, planning, and tapping into the right resources. Chris tells clients to first evaluate their product, its benefits, and the reason consumers want to buy it. Then explore various international markets to learn whether they are importing similar products and/or would have a desire for theirs. To help, the International Trade Administration has a database at export.gov that suggests market opportunities for specific products. Next, zero in on the nations with the most potential and develop a strategic market entry. Entrepreneurs should decide how they want to sell, such as direct to the end user or through a distributor, and what each path would entail. Overall, this process is very similar to planning a regional or national expansion, except it also requires consideration of foreign regulations around food safety, packaging, labeling, licensure, taxes, etc. Entrepreneurs must also look at costs and logistics, and if working with a distributor, hammer out terms such as who covers freight, insurance, and loss. Clear documentation and good relationships are key. On the surface, this all might seem daunting to a small business owner. But there are plenty of resources to help, including SBDC and the Wisconsin Economic Development Corporation (WEDC) and similar organizations in other states, as well as the U.S. Commercial Service and industry trade associations. Domestic resources such as these can then connect entrepreneurs to foreign-equivalent organizations.   With the right guidance, Chris says even very small companies can successfully go global—in some cases, even before they expand domestically. It all boils down to finding the white space and executing on the right opportunities—and budgeting time and money carefully, of course.   There's a lot more valuable info packed into this podcast, so definitely tune in!

Google will offer commercial service for its Google Earth Engine, a new McKinsey survey finds 58% if US workers have the option to work remotely at least one day a week, and Airbnb makes its party ban permanent. MP3 Please SUBSCRIBE HERE. You can get an ad-free feed of Daily Tech Headlines for $3 aContinue reading "Google Announces Commercial Service for Google Earth Engine – DTH"

Do you know about the mission of the U.S. Commercial Service and how they can help you? Find out! We learn about how our government provides services and connections through embassies and other means from Aron Davidson, Travel & Tourism Lead for the U.S. Commercial Service.

In this episode of Coffee and Wine, Niamh and I have the great honor of interviewing Elizabeth Ahern. With her impressive and distinguished resume, you will find this conversation both enlightening and very informative.As the Director of the U.S. Commercial Service office in Illinois, Elizabeth is the executive in the field representing the practices and policies of the U.S. government and leads the export ecosystems with trade promotion operations oversight for the U.S. Department of Commerce's International Trade Administration.Elizabeth has over 20 years of international business experience, spanning the private sector, academia, not-for-profit, and public service.  Also, an entrepreneur that founded her own consulting firm focusing on international business operations.  She has an executive master's in international business studies from Saint Louis University and a bachelor's in history/political science and Spanish. She is fluent in Spanish and has knowledge of French and Portuguese.A Certified Global Business Professional (CGBP) and holds a certification in Change Management and the Board Leadership Program from the University of Denver.  Additionally, Elizabeth is an Executive Coach and serves as an internal coach within her bureau – The International Trade Administration at the U.S. Department of Commerce. In 2020 her coaching cadre won the prestigious ICF (International Coaching Federation) International Prism Award.  Case study:  https://coachingfederation.org/app/uploads/2021/06/2020-Prism-Case-Study_ITA.pdfPress release:  https://coachfederation.org/blog/international-coaching-federation-announces-2020-prism-award-honoreesTo connect with Elizabeth, the following is her contact information: Elizabeth_ahern@yahoo.com

What happens when you pursue your dreams?  What if we all embraced an intentional approach to life and went after our goals?  Well, you may end up living around the world, working within different cultures, and impacting hundreds, maybe thousands of people across the globe!  My guest this week dreamed of being a diplomat at age 15 and she has worked to make that dream a reality, as a career foreign commercial service officer. Camille Richardson is the Deputy Assistant Secretary for Middle East and Africa for the International Trade Administration. Camille describes her job and the role she plays in helping U.S. businesses explore international opportunities and create export strategies. She shares her 30-year career journey from serving as a Presidential Management Fellow to her current role, how she found her purpose, and the personal and professional challenges she faced along the way.We also touch on the following: Intentional mindset and overcoming self-sabotage Embracing change and connecting peopleMentoring and coachingDiversity in the workplace The WELLTI Initiative (Women Empowered Lead Legacies Through Trade and Investment) Opportunities for small and medium businesses relative to international trade Resources available to help entrepreneurs engage in international tradeListen to Episode 503 to learn more!Other Resources Mentioned:WELLTI Initiativehttps://www.trade.gov/contact-us Trade WindsContact usTake Control of Your Life: How to Silence Fear and Win the Mental Game by Mel RobbinsThriving Points:You're not going to be everybody's cup of tea and that's okay. As long as you treat people with respect,  and command the same respect for yourself - you give it, you get it. - Camille RichardsonIt's a good idea just to not just have a mentor, but even a circle of advisors, and trusted people that you can turn to for different perspectives. - Camille RichardsonYour dreams are out there and sometimes you have to defy gravity, the weight of other people's expectations, or even your own fears to reach them. - Camille RichardsonA lot of people talk about fear of failure,  but a lot of us have a fear of success because to succeed, then you have to be different. - Nikki RogersGet to Know the Guest:Camille Richardson is a tenured Senior Foreign Service officer with the U.S. Commercial Service. She began her career in government with the International Trade Administration (ITA) at the U.S. Department of Commerce in 1993 and became an accredited diplomat with the U.S. Commercial Service in 1998.  Camille has served in Miami, FL; Buenos Aires, Argentina; Rio de Janeiro, Brazil; Nairobi, Kenya; Mumbai, India, and Sao Paulo, Brazil facilitating commercial partnerships between U.S. and local companies. In 2021, she was appointed as Commerce ITA's new Deputy Assistant Secretary for the MEA region.A native of Washington, D.C., Camille earned a B.A. in International Relations from Brown University and an M.A. in International Relations from Johns Hopkins/SAIS. She speaks Portuguese and Portunhol along with a bit of Hindi, Swahili, and French.Connect with Camille:LinkedIn

Subscribe to Highways Voices free on https://podcasts.apple.com/gb/podcast/highways-voices/id1551975855 (Apple Podcasts,) https://open.spotify.com/show/0U6BbFBYLr5eeX0HuZtPv8 (Spotify), https://highways-voices.captivate.fm/amazon (Amazon Music), https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5jYXB0aXZhdGUuZm0vaGlnaHdheXMtdm9pY2Vz (Google Podcasts) or https://pca.st/7a3xxskl (Pocket Casts) and never miss an episode! “The Transport Technology and Associated Services Framework enables the public sector to procure transport technology, and products covering the suite of cameras, and lighting, parking systems, barriers and signs,” explains guest Randeep Singh of https://www.crowncommercial.gov.uk/ (Crown Commercial Service) on this week's Highways Voices podcast, “But you can also procure services to support some of the bigger government agenda, for example, in terms of professional services, and consultants and how you could potentially implement something like that.” This podcast is a must-listen for local authorities wanting to make their procurement easier and cheaper, and also explains to suppliers how to best get value out of their interaction with CCS. Plus, there's advice on how to pay for services too, as Mr Singh explains, “Being sat in the Cabinet Office, we can we have the visibility of all the government grants or funds that are available.” Today's Highways Voices is the first with new partners https://adeptnet.org.uk/ (ADEPT), the https://ttf.uk.net/ (Transport Technology Forum), https://lcrig.org.uk/ (LCRIG) and https://its-uk.org.uk/ (ITS (UK)) who will not only provide guests and insights in the weeks and months to come, but also news for each podcast. This week you can hear about LCRIG's new webinar series bringing you practical steps to Net Zero and an update from the TTF about the 39 local authorities' plans for spending the money they have received from the Traffic Signals Challenge funding initiative. ITS (UK) remind members the range of benefits they get from membership of the different technology forums, while we hear about the ADEPT Live Labs solar roads installation in Central Bedfordshire. On top of that, you'll hear Adrian Tatum's pick of the stories on the Highways News website, and who wins “Adrian's Accolade” this week. Links: LCRIG https://www.surveymonkey.co.uk/r/TTQPRGX (short survey) - details https://lcrig.org.uk/news/practical-steps-on-the-journey-to-net-zero-understanding-the-challenge (here). ITS (UK) https://its-uk.org.uk/the-its-uk-forums-introduction/ (member blog post). TTF https://ttf.uk.net/community/spatula/ttfs-traffic-signals-challenge-funding-recipients-detail-their-maintenance-and-upgrade-plans/ (Signals Challenge update). ADEPT https://adeptnet.org.uk/news/live-labs-blog-central-bedfordshire-looks-sun (Live Labs Blog). Follow Highways News on https://twitter.com/highways_news (Twitter), https://www.linkedin.com/company/42942684/admin/ (LinkedIn) and https://highways-news.com/subscribe/ (subscribe to our daily newsletter here).

On this week of the Made in America podcast, we welcome Melissa Grosso, Director of the U.S. Commercial Service! Melissa talks to Ari about their involvement in the community, how the U.S. Commercial Service brings value to manufacturers, and the common misconceptions of exporting. Melissa describes how they engage with businesses, provide educational opportunities focused on trade finance, and listen to the feedback their clients provide. Their work with local partners and businesses around the world helps drive their success! Melissa Grosso, Director, U.S. Commercial Service  U.S. Commercial Service's Website: https://www.trade.gov/us-commercial-service U.S. Commercial Service's LinkedIn: https://www.linkedin.com/company/uscommercialservice/ Melissa's LinkedIn: https://www.linkedin.com/in/melissa-grosso-b214b27/ Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company Facebook: https://www.facebook.com/MadeinAmericaPodcast Company LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Company YouTube: https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/ Podcast produced by Miceli Productions: https://miceliproductions.com/

This episode of Export Nation features Kristin Drauschke of Medi-Dyne, a medical healthcare company located in Colleyville, Texas. The company specializes in sports medicine, orthopedic podiatry products, and more. David Royce, a senior international trade specialist with our U.S. Commercial Service Dallas Fort-Worth Texas office also joins to provide further insights. Hosted by Derrick Small, a Communications Manager for the International Trade Administration's U.S. Commercial Service.

This episode of Export Nation explores the export journey of Sanford Health with Luke Lindberg, Head of Global Strategy, and Executive Director of Innovation and Sanford World Clinic. Hosted by Derrick Small, a Communications Manager for the International Trade Administration's U.S. Commercial Service.

This episode of Export Nation, Take The Leap Of Faith, is a mashup featuring snippets of content from previously published podcasts.  Episodes Acrow Connects Bridges Across the Globe Amethyst Technologies Turns International Experience Into Domestic Success Global Air Media Finds Success In Africa Hosted by Derrick Small, a Communications Manager for the International Trade Administration's U.S. Commercial Service.

This episode of Export Nation features Ron Huther, Director for International Development with Thales Defense & Security. We discuss the challenges and opportunities faced by defense industry exporters. We're also joined by Paul Matino, a Senior International Trade Specialist with U.S. Commercial Service Baltimore.

This episode of Export Nation is part of a series that highlights the ExporTech program, a joint effort between the U.S. Commercial Service and the Manufacturing Extension Partnership (MEP) to accelerate the growth of export ready manufacturers via the development of a structured export strategy.   The MEP program within the U.S. Department of Commerce, focuses on helping small and medium-sized manufacturers with business services in every U.S. state and Puerto Rico.

This episode of Export Nation, features Tumbles Kids' Gym and STEAM franchise with Manish Vakil, founder and CEO. Steven Garrett, a senior international trade specialist, from our Houston office also joins to add insight on how similar businesses can work with the U.S. Commercial Service to expand into new markets. 

This episode of Export Nation, features FlenTek Solutions, a company that supplies key components as replacement parts for several industries, including construction, marine, food and beverage, and automotive. We speak with Joseph Lewis, president and CEO of FlenTek Solutions, who discusses the company's early stage export experience with the U.S. Commercial Service.

This episode of Export Nation, features Acrow Bridge, a company that designs and manufactures modular steel bridging solutions and has extensive export experience in multiple countries. We speak to Paul Sullivan, president of international business, to explore the company's export journey and how they work with the U.S. Commercial Service. 

If you service pools you may start to think about getting into the Commercial Pool end of things with an apartment complex, hotel, or HOA community pool. I would almost classify Commercial Pool Service as its own separate industry. I go over some basics on Commercial service accounts from my personal experience and introduce you to some of the pitfalls of these types of accounts. Leslie's Pool Supplies has been do-it-yourselfers and pool trade professionals trusted partner since 1963, providing quality products and services to make pool care easy and solutions and expertise to do it right.

Cynthia Dearin is the Head of Dearin & Associates, an international business consulting firm that helps clients to access opportunities in fast-growing foreign markets. Based in Sydney, Australia, the firm works with micro-to-medium sized companies to speed up and de-risk their international expansion process and help them get their products and services to the world. Cynthia is also the Founder of the International Business Accelerator, a 12-month program that she launched in 2017. With a background in International Studies, Law, Middle East Politics, and Arabic, Cynthia has over a decade of experience as an international business strategist. She speaks three different languages and has lived in France, the U.K., the U.S., North Africa, and the Middle East, as well as in her native Australia. In addition to her work at Dearin & Associates, Cynthia is an experienced keynote speaker, a podcaster, and the author of the best-selling book "Camels, Sheikhs and Billionaires: Your Guide to Business Culture in the Middle East & North Africa". She's currently working on her next book, "Business Beyond Borders: How to Take Your Company Global". Links: Dearin & Associates website Dearin & Associates blog Dearin & Associates on LinkedIn International Business Accelerator webpage Australian Trade and Investment Commission website U.S. Commercial Service website Canadian Trade Commissioner Service website Cynthia's book: “Camels, Sheikhs and Billionaires” Cynthia's podcast: “Business Beyond Borders” Cynthia's personal website Cynthia on LinkedIn Cynthia on Twitter   This episode was sponsored by memoQ.

The robotic pool cleaner is huge for the residential sector of the market. But when it comes to Commercial pools that market is flat. Part of it is the Health Department regulation prohibiting cleaners in a pool when it is open and in use. Another part is the high cost of the units themselves. But with these drawbacks a Robotic Cleaner for your Commercial Service Accounts may still be a great time saving idea.Leslie's Pool Supplies has been do-it-yourselfers and pool trade professionals trusted partner since 1963, providing quality products and services to make pool care easy and solutions and expertise to do it right.

International Franchising is front and center this week on Franchise Today as Host, Paul Segreto welcomes as his guest, Ray Hays, a seasoned international franchise executive and consultant. Hays has a successful 20-year track record of developing and supporting Master Franchisees worldwide, including actual field experience in 50 countries. He has earned his Certified Franchise Executive designation in 2007 and his MBA in 1994. Building upon his Bachelors of Science degree in International Affairs from Georgetown University, Hays studied within a Spanish and Cultural Curriculum in Spain at the Universidad de Sevilla. In addition to his international work as a franchise executive and consultant, Hays planned and executed trade missions and partner searches with U.S. Commercial Service, U.S. State Department, foreign government agencies and the IFA.