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Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with Petr Lízner (Rohlik Group), Aidan Mittra (OrderGrid), and David Polinchock (Unified Brand Experience Lab) to unpack AI's growing safety debate, what it means to own the customer relationship as agents start shopping on our behalf, and where retail media is outpacing the core business. INSIDE THE EPISODE: The AI apocalypse debate isn't just a Silicon Valley conversation anymore An Anthropic researcher resigned this week, warning that frontier AI could pose existential risk within the decade. Separately, AI agents in a sandboxed test allegedly lied and self-terminated to cover their tracks. Both raise a real question for retail: how much should AI safety factor into decisions being made right now? AI shopping assistants have moved from experiment to expectation Instacart's Clementine and Shopify's Ask Shopify are turning prompts into ready-to-buy carts, and the data backs it up: AI-referred shoppers convert nearly 50% better, with 14% higher order values, per Shopify. Petr Lízner shares how Rohlik's own voice-enabled assistant, Maya, closed a customer's entire grocery order while he was driving, no typing required. Retail media is booming while grocery's core business isn't Kroger cut its full-year sales outlook to as low as 0.2% growth, even as Kroger Precision Marketing profit jumped 24%, its strongest growth since 2021. More grocers may be tempted to chase that same retail media playbook, even if it costs something in the in-store experience. Target's new "brand and guest experience" hire signals a bigger shift Target tapped former Hilton CMO Mark Weinstein to oversee brand, guest experience, Roundel, and Target Plus all at once. The real story may be treating loyalty and retail media as one connected discipline instead of two separate teams. Listen above for the full conversation on the trends making us rethink retail this week. Then check out "What's In Store," Renee Hartmann and Sharon Yourell Lawlor's new series, for a closer look inside Rohlik Group's own operations.
Retail technology has automated the back office for years, but the store floor has lagged, still running on manual gap scans and disconnected systems that pull associates away from the guest. Jerome Rose, SVP Strategic Sales at Vusion, and Mathew Toussaint, Vice President of Operational Processes & Labor, Guest Experience & Labor at The Fresh Market, join Jeremy Goldman to unpack how connected store technology can transform daily floor operations without losing the human connection at the center of the guest experience. INSIDE THE EPISODE: - Hospitality is the thing technology should protect, not perform. Technology should never try to perform hospitality. It should protect the conditions that make hospitality possible. Systems can monitor and prioritize. People still have to read the moment, care, and adapt. - A connected store isn't measured in devices. For Toussaint, a connected store starts with three things: the human experience, the operating condition, and the human return. The real test is whether technology absorbs the complexity backstage so the front-of-house experience stays calm, consistent, and personal. - Electronic shelf labels have outgrown pricing. ESLs increasingly do double duty. On the shopper-facing side, they've evolved into tools for merchandising and storytelling, sourcing, or wellness details beyond just a price. On the associate-facing side, many labels include a second screen entirely - one associates can flip to for real-time inventory levels without leaving the aisle. - Moving from hunting to acting changes what "available" means. Shelf availability and inventory aren't the same thing. A product can exist in the building and still not be available to a guest when they need it. Real-time shelf data lets teams detect, prioritize, replenish, and verify, instead of walking the aisle to find out what's already gone wrong. Listen above to hear how Vusion and The Fresh Market are approaching connected store technology as a way to give teams back their attention, not just their time.
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with Kimberly Morgan (CEO & Founder, The Fashion Tech Exec) and Ricardo Belmar (Founder, Retail Razor) to unpack the trade pressures, AI shifts, and brand loyalty questions reshaping retail this week. INSIDE THE EPISODE: CANADA's TARIFFS ARE FORCING A DIVERSIFICATION RECKONING Canada's new tariffs are pushing brands to ask how much revenue they can safely risk on a single retail account like Ulta, Sephora, or Walmart. The panel argues that the same risk is already playing out with shoppers. Once someone trades down to a cheaper brand, they rarely trade back. AI IS MOVING UPSTREAM IN SHOPPING, AND NO ONE OWNS IT YET Shoppers are increasingly starting their search in ChatGPT or Claude instead of a retailer's own site, and Anthropic's new agent blueprints are accelerating that shift. The panel agrees there is no one platform anymore, and argues retailers need to focus on being discoverable everywhere, rather than trying to control where the search starts. ANTHROPOLOGIE's NIKE BET IS A MASTERCLASS IN CATEGORY EXPANSION A 30% jump in customers searching Anthropologie for sneakers led the retailer to add Nike, its largest footwear brand yet. The panel argues curated expansion like this builds loyalty, while growth without focus confuses shoppers. Listen above for the full conversation on the trends making us rethink retail this week.
Scaling a brand and protecting what makes it distinct aren't the same goal, and knowing the difference separates lasting growth from quiet erosion. For 23 years as CEO of Sonic Corp, Clifford Hudson guided the drive-in chain through decades of growth and helped engineer one of the quick-service restaurant (QSR) industry's most successful digital reinventions. Now co-author of Bricks and Clicks: How We Drove Sonic Into the Digital Age, Hudson joins Jeremy Goldman to unpack what it takes to scale a brand without losing what makes it distinct. INSIDE THE EPISODE: - Scaling without sacrificing differentiation. Why growth efficiencies belong in the "plumbing": purchasing, distribution, and physical operations. The pair examines why cutting corners on customer-facing brand elements in the name of scale can quietly undermine the brand it was meant to strengthen operations. - How Sonic turned drinks and ice cream into a signature advantage. A menu overhaul drove 12% systemwide comps in its first year and a 40% increase in average store-level profitability. Sonic reached $1 billion in system sales in 1997, then $2 billion four years later. - The CUPID framework for evaluating new strategies. Customer, Users, Profit, Innovation, and Differentiation: A filter Hudson and co-author Craig Miller use to determine whether a new initiative is actually worth pursuing. - Technology should serve the brand, not the other way around. How leaders can bring AI and digital tools into their business in ways that augment the customer experience instead of reshaping the brand around the technology. "Companies really should dig in on why things are going right just as they do when things don't go well." Listen above to hear Hudson's perspective on building brand loyalty that lasts, and what today's retail leaders can learn from one of QSR's most enduring transformations.
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with Sky Canaves (Principal Analyst, EMARKETER), James Tenser (Storyteller-in-Chief, CPGMatters), and Lavina Suthenthiran (Senior Retail Analyst, RETHINK Retail) to discuss a shaky IPO, a widening apparel gap, and what's really building shopper trust in 2026. IN THIS EPISODE, THE PANEL BREAKS DOWN: - Shein's anticlimactic Hong Kong IPO. After years of regulatory setbacks in New York and London, Shein finally went public at roughly a quarter of its 2022 valuation. The panel unpacks why investor enthusiasm cooled and whether Shein's real long-term opportunity is less about fast fashion and more about becoming an AWS-style supply chain service for other brands. - Amazon's growing grip on apparel. Amazon's share of US clothing spend has doubled since 2019, while Walmart's has stayed flat. The group examines broader brand selection, easier returns, and an AI shopping assistant that's quietly reshaping how people discover what to buy. - Target's beauty reset draws scrutiny. Following its split from Ulta, Target's new in-house beauty assortment features just 2% Black-owned brands, a percentage that's raising questions given the company's prior commitments and recent DEI reversals. - Physical retail might be the best ad you're not counting. The group explores how a store's mere presence, even one a shopper never enters, can build the trust that drives online conversion. Listen now for the full conversation.
Send us Fan MailCan businesses still be a force for good?It's a surprisingly complicated question.Over the past decade, companies have been encouraged to take stands on social issues, invest in their communities, and think beyond shareholder value. More recently, many of those same organizations have faced growing political scrutiny, shifting consumer expectations, and mounting pressure to focus on short-term performance.So where does that leave corporate purpose?In this episode of FUTUREPROOF., Jeremy Goldman sits down with Scott M. Curran—founder and CEO of Beyond Advisers, former General Counsel of the Clinton Foundation, and author of BETTER GOOD: A Simple System for Creating Lasting Impact.Rather than arguing that organizations simply need to "do more good," Scott makes the case for doing better good: building systems that create measurable, lasting impact instead of relying on one-off initiatives or performative gestures.Together, they discuss: Why corporate purpose has become more complicated in today's political climate. The difference between meaningful impact and performative activism. Why systems matter more than good intentions. How AI can both strengthen—and undermine—authentic leadership. Whether businesses should solve society's biggest problems at all. How leaders can create cultures of purpose that survive leadership transitions. Why trust may be the most valuable currency organizations have in the years ahead. As AI transforms work and institutions continue to evolve, the conversation isn't simply about doing more good.It's about designing organizations that can keep doing good—even when the world around them changes.
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with David Polinchock (Brand Experience Lab) and Drew Cashmore (Vantage & Chair of MiR) to mark nine years since Amazon's Whole Foods acquisition, unpack the FTC's new scrutiny of personalised pricing, and break down what Walmart and Target's latest earnings reveal about the state of retail media. Inside this special edition, Cashmore shares the motivation behind expanding Media in Retail (MiR) to include brand and agency founding members, rounding out the community for retail media's full ecosystem. He explains how this move elevates the discipline's voices and craft while developing the next generation of retail media talent. Learn more about the community here. ALSO INCLUDED IN THIS WEEK'S EPISODE: Nine Years of Whole Foods, and Amazon's Next Flywheel Bet A look at Project Tetramino, Amazon's next-generation delivery station projected to cost over $530 million through 2029 and process packages 2.5x faster than current systems. Why the panel thinks most retailers can't compete on throughput alone, and what differentiating instead of imitating actually looks like. Is Personalised Pricing Retail's Next Trust Problem? The FTC's proposed crackdown on undisclosed personalised pricing, and why the panel thinks consumer tolerance comes down to whether a price shift feels like it's working in their favor. Retail Media Is Growing, Just Not Evenly Walmart's ad business grew 38%, and Target's Roundel grew nearly 30%. Still, Cashmore's numbers show growth outside Amazon and Walmart is slowing fast, leaving dozens of smaller retail media networks competing for a shrinking pool of dollars.
Building a loyal audience takes far more than just posting on social media and relying on fickle algorithms. As creators and brands look for reliable growth, the real challenge is scaling reach without losing the direct, human connections that turn casual followers into long-term subscribers. Jeremy Goldman sits down with Allison Yazdian, CEO of Uscreen, and Briana Christine, Founder of BBM Health & Fitness, to break down why the most successful digital businesses are moving away from the "rented land" of traditional social platforms to build owned, video-first communities. KEY INSIGHTS: - How algorithms restrict reach, and why owned platforms secure direct access, data control, and predictable recurring revenue. - How real human connection and lived experiences build genuine trust as automated content floods social feeds. - How unpolished member check-ins and peer support spark stronger brand advocacy than polished ads. - Why broad appeal dilutes engagement, whereas targeting specific customer archetypes creates sustainable loyalty. - How to capture first-party data off social media using quizzes, landing pages, and lead magnets.
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with industry experts Charisma Glassman (Genpact), Ricardo Belmar (Retail Razor Podcast Network), and David Polinchock (Brand Experience Lab) to examine Prime Day's impact on July sales, the boom in health and wellness, and why sustainable denim brand Mud Jeans filed for bankruptcy. Plus, stick around for an interview from the eTail Boston show floor with David's Bridal's Chief Communications & Creative Officer, Lisa Horton, and President & Chief Business Officer, Elina Vilk. INSIDE THE WEEK's EPISODE: DECODING JULY RETAIL SALES A look behind July's 0.6% drop in retail sales and e-commerce shifts. Why month-to-month volatility can misread the consumer, how Back-to-School moved into June, and what category-level spending reveals about the economic landscape. WHY BROOKS RUNNING IS WINNING How Brooks achieved 14% revenue growth by capturing replacement purchases from dedicated run clubs, where runners treat $150+ shoes as consumable tools rather than fashion accessories. THE SUSTAINABILITY REALITY CHECK Why consumers care about circular commerce but resist paying a premium: from the fall of Mud Jeans to the rise of thrifting, resale, and DIY personalization. TRANSFORMING A 76-YEAR-OLD RETAILER: DAVID's BRIDAL Lisa Horton and Alina Vilk break down how David's Bridal operates like a startup inside a legacy brand by expanding into the $100B+ wedding ecosystem, mastering LLM discovery, and launching new outlet retail concepts.
Send us Fan MailFor years, we've talked about how artificial intelligence could make government faster, smarter, and more efficient.But there's another side to the story.AI isn't just helping governments. It's empowering citizens, businesses, and watchdog groups to interact with public institutions at a scale those institutions were never designed to handle.In this episode of FUTUREPROOF., Jeremy Goldman sits down with Erica Olsen, CEO of Madison AI, a company building AI-powered tools that help cities and counties modernize everything from public records requests to policy research and administrative workflows.The conversation begins with a surprising challenge: AI-generated public records requests are overwhelming local governments across the country, creating new tensions between transparency, compliance, and limited public resources.But it quickly expands into something much bigger.Together, they explore: Why AI is changing the balance of power between citizens and institutions. Whether transparency laws are prepared for an age of automation. How governments can use AI without sacrificing public trust. Why digital infrastructure may become as important as physical infrastructure. The difference between automating bureaucracy and improving democracy. What responsible AI deployment looks like in the public sector. Why the future of government may depend less on policy—and more on operational capacity. As AI accelerates both sides of the equation, governments face a difficult challenge:How do you remain transparent, accountable, and accessible when everyone suddenly has superpowers?
In this special mashup episode of the RETHINK Retail Podcast, host Jeremy Goldman sits down with leaders from New York & Company, Elizée, Ross-Simons, and Paradise Naturals USA live from eTail Boston We dig into the exact tactics driving retail performance today: turning product returns into upsells, replacing point systems with paid VIP perks, and adapting product lines for GLP-1 users. INSIDE THE EPISODE: AI That Makes Money vs. AI That Replaces People Guests: Laura Cantor (VP of Marketing & Ecommerce, New York & Company) & Avani Oswal (Head of Digital, Elizée) - How New York & Company uses AI to read natural-language return reasons and automatically prompt customers with tailored exchange options. - How luxury footwear brand Elizée uses AI for lifestyle image background extensions and stock prediction without losing brand aesthetics. - Why small brands are running fast A/B tests with AI tools while legacy competitors get stuck in legal and corporate red tape. Ditching Point Systems for a $95 Paid VIP Club Guest: Diana Stuparu (VP of Ecommerce & Marketing, Ross-Simons) - Why 74-year-old jeweler Ross-Simons abandoned traditional discount points in favor of immediate, tangible value. - The breakdown of Ross-Simons' paid loyalty program (including three $50 order coupons, free 2-day shipping, and free returns). - How dedicated, real-person shopping assistants based in Rhode Island guide high-intent customers through complex gemstone and estate collections. - Using simple inputs like birth months to deploy automated, story-driven campaigns around monthly birthstones. Amazon Launchpads, CPG Mergers, & GLP-1 Demand Guest: Katya Vass (Founder, Paradise Naturals USA) - Why Paradise Naturals built an "Amazon-first" strategy to capture high-intent buyers searching for gut health tools without spending heavily on DTC ad acquisition. - How agile founders innovate faster than newly consolidated CPG mega-brands (like P&G acquiring Thorne). - Building advocate networks out of real customers who saw visceral health improvements rather than paying traditional influencers. - How appetite-suppressing GLP-1 medications are driving customers toward easy, nutrient-dense protein sources like bone broth powders to meet daily nutritional baselines. Listen above for an inside look at the strategies and operational playbooks shaping the future of retail execution.
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with industry experts Zak Stambor (EMARKETER) and Martin Bailie (MWB Advisory Limited) to examine the shifts redefining commerce. Together, they analyze shifting consumer spending, the evolution of ad-supported retail media, and the operational tightrope legacy brands must walk to survive. INSIDE THE EPISODE: Immediate Liquidity vs. Long-Term Customer Loyalty: Invalidated tariff refunds are creating a massive financial asset for retailers, but strategies on how to deploy this capital are starkly divided. - In Action: American Eagle sold off its refund rights to secure immediate cash flow, whereas Costco pledged to pass savings directly back to members through lower prices. Monetizing Conversational Commerce from Day One: Grocers are accelerating retail media monetization by embedding paid ads directly into consumer-facing AI tools at launch. - In Action: Kroger launched its AI shopping assistant with sponsored meal-planning and cart-building placements on day one to capture high-margin ad revenues using its deep first-party loyalty data. Niche Expansion vs. Rebrand Risk: Scaling or modernizing a heritage business requires balancing core brand identity with complex operational realities. - In Action: Spencer Spirit Holdings is consolidating fandom-driven niche retailers by acquiring Hot Topic and Box Lunch to build out its seasonal footprint, while legacy pioneers like QVC face steep uphill battles trying to modernize after emerging from Chapter 11 bankruptcy. From tariff refunds to AI monetization, retail leaders must adapt operations to protect margins and drive customer loyalty.
Standing out in the $2.1T wellness market takes more than running social ads. As people seek real solutions for chronic pain and mobility, growing brands have to figure out how to scale nationally without losing the personal, in-person connection that keeps clients coming back. Jeremy Goldman sits down with Lindsey McFadden, CMO of Stretch Zone, to talk about how the assisted-stretching pioneer balances medical claims with retail fitness, uses star power like Drew Brees, and turns first-time trial visits into multi-year memberships. INSIDE THE EPISODE: • Cutting Through Digital Noise in a $2.1T Market: With wellness ad feeds more crowded than ever, maintaining brand clarity requires sharp positioning that clearly distinguishes assisted stretching from DIY routines. • Balancing Clinical Benefits with Retail Fitness: Navigating therapeutic claims demands a flexible messaging strategy that resonates equally with chronic pain sufferers and active golfers without alienating either group. • Leveraging Star Power Without Intimidating Everyday Clients: Utilizing high-profile partners like Drew Brees drives powerful local foot traffic, but must be balanced to ensure non-athlete, everyday consumers feel welcomed and capable. • Scaling Brand Cohesion Across 400+ Locations: Maintaining strict nationwide brand standards while empowering local franchisees to tailor marketing to their specific communities is essential for scalable growth. • Scaling Tech Without Sacrificing the Human Touch: Leveraging backend AI and automated workflows optimizes customer acquisition and retention while preserving the high-touch, personal connection of in-studio sessions.
Welcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with industry experts David Polinchock (Co-Founder & President at Unified Brand Experience Lab) and Aidan Mittra (Co-Founder at OrderGrid) to examine the operational and regulatory forces redefining the industry. From the growing divide in grocery retail, the intense regulatory scrutiny surrounding dynamic pricing and electronic shelf labels, to the strategic debate over whether consumer brands should go public or stay private. INSIDE THIS WEEK'S EPISODE: - THE GROCERY DIVIDE: VALUE vs EXPERIENCE: As cost-conscious shoppers trade down and higher-income consumers seek experiences, middle-ground grocers are caught in the squeeze. While tech giants win on speed, experiential grocers thrive through in-person engagement and community. - DEMYSTIFYING SURVEILLANCE PRICING AND ELECTRONIC SHELF LABELS: Growing regulatory scrutiny and consumer mistrust over dynamic pricing and electronic shelf labels are pushing retailers toward transparency. Winning back trust requires bridging the online-offline pricing gap with a clear value exchange. - PUBLIC MARKET PRESSURES vs THE POWER OF STAYING PRIVATE: Faced with a cool IPO market, consumer brands are choosing to stay private longer. Prioritizing long-term brand equity over quarterly earnings pressure proves that rapid expansion doesn't always yield lasting value. As consumer expectations shift and regulatory pressure mounts, retail leaders must balance operational efficiency with clear customer value.
Send us Fan MailFor years, leadership was about managing change.Today, it feels more like surviving it.AI is reshaping industries. Geopolitical tensions are redrawing supply chains. Climate events are disrupting operations. Employees expect something fundamentally different from work than they did just a few years ago.The challenge isn't one disruption.It's all of them at once.In this episode of FUTUREPROOF., Jeremy Goldman sits down with Caroline Stokes—leadership strategist, Thinkers50 Radar honoree, and author of AfterShock to 2030: A CEO's Guide to Reinvention in the Age of AI, Climate, and Societal Collapse—to explore why the old leadership playbook may no longer be enough. Caroline argues that we're entering an "AfterShock" era, where AI is only one piece of a much larger collision of technological, economic, environmental, and societal forces. The leaders who succeed won't simply adopt new technology faster—they'll develop entirely new ways of thinking, adapting, and leading. Together, they discuss: Why AI isn't the whole story—and why leaders need a wider lens. The rise of adaptive intelligence as a leadership advantage. Why emotional intelligence becomes more—not less—important in an AI-driven world. How organizations can build cultures that thrive amid uncertainty instead of resisting it. Because the future won't be shaped by leaders who cling to yesterday's playbook; it will belong to those willing to write a new one.
AI is changing what search means in e-commerce. Shoppers are no longer just typing keywords and scanning static results. Conversational agents are shaping discovery, addressing objections, and guiding purchases like digital salespeople. Brands must look beyond traditional SEO and design for both human shoppers and AI-driven journeys. Jeremy Goldman sits down with Sean Whitehead, VP of Digital Product & Tech at Fracture, and Aniket Deosthali, CEO and Founder of Envive AI, to discuss how brands can bring in-store service online, adapt to the rise of AI search, earn consumer trust, and preserve brand distinctiveness as AI tools become commoditized. INSIDE THE EPISODE: From Keyword Matching to Digital Salesmanship Traditional search assumes shoppers already know what they want. AI can address hesitation and objections directly on the product page before they turn into abandoned carts. The Financial Imperative of AI Search With half of consumers using AI search, and a projected $750B revenue impact by 2028, optimizing for AI engine visibility (AEO/GEO) is non-negotiable. Brands need to focus on durable fundamentals: structured data, strong content, authority, and answering real customer questions. Trust and Security Are the Ultimate Bottlenecks for AI Adoption With nearly 40% of consumers fearing AI scams or data misuse, brands must "treat AI like a new hire"—using strict guardrails and brand-approved data to prevent costly glitches. Brand Differentiation Will Shift to Proprietary Data and Brand Voice As AI tools commoditize, standing out requires training models on your distinct brand voice and unique customer data.
Welcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with industry experts Charisma Glassman (Genpact) and RETHINK Retail's very own Tanya Thorson to examine the shifts redefining commerce. Together, they analyze shifting consumer spending, the evolution of social commerce platforms, and the operational tightrope legacy brands must walk to survive. INSIDE THIS WEEK'S EPISODE: 1. HIGH-INCOME RESILLENCE VS ASPIRATIONAL FRICTION Luxury retail's recovery is divided. High-net-worth consumers continue spending on hard luxury like Tiffany & Co., while aspirational shoppers pull back on fashion due to economic pressure. This gap is forcing retailers to sharpen demographic targeting by doubling down on high-end jewelry or recalibrating price points for cautious buyers. 2. SOCIAL COMMERCE IS MOVING FROM DISCOVERY TO ECOSYSTEM OWNERSHIP TikTok's testing of a paid membership program demonstrates that social commerce platforms are moving beyond viral product discovery. By layering in subscriptions, logistics, and perks, platforms aim to own the entire customer lifecycle and drive repeat purchases. 3. BRAND HERITAGE IN AN EMOTIONAL ASSET, NOT JUST MARKETING Evolving a legacy brand is high-stakes operations, not just marketing. As Cracker Barrel learned, abrupt changes to logos, menus, or store design can feel like a betrayal to core customers, triggering swift backlash and financial friction. As consumer behavior splits and platforms evolve, retail leaders must adapt operations to protect brand value and secure customer loyalty.
“The hard part isn't going global. It's staying operational once you're there.” Senior Retail Analyst Lavina Suthenthiran unpacks the newest Global Lens report in a new podcast series exploring the forces reshaping global retail. Over the coming weeks, she dives deeper into the data, case studies, and market dynamics behind one central conclusion: cross-border growth has shifted from a demand problem to an execution problem. In this episode, Jeremy Goldman joins Lavina to explore the major themes behind that conclusion, and how leading brands are learning from costly mistakes as they build for global growth. DEMAND IS ARRIVING FASTER THAN BRANDS CAN OPERATIONALIZE FOR IT: Discovery has never been easier. Between social platforms and AI, brands can suddenly see demand in markets they never planned to enter. The challenge now is whether brands will be ready on the backend when that demand appears. - Supporting data: ESW research found that 71% of Gen Z discovers products on social media, but only 6% want to complete the purchase there, indicating that discovery and conversion now happen in different places. CAPABILITY GAPS ARE DRIVING CROSS-BORDER FAILURE: When demand comes, brands need to be prepared to deliver. The problem is, most aren't. Failure tends to stem from fulfillment, checkout, planning, and execution weaknesses rather than a lack of appetite. - Supporting data: 7 in 10 cross-border expansions fail, and 7 in 10 failures trace back to a capability gap, not market readiness. LOCALIZATION IS STRUCTURAL, NOT COSMETIC: Local knowledge has to be present before decisions are approved, not after problems emerge. Localization is not just translation or surface-level cultural adaptation. It must shape decision-making, assortment, channels, and service design. Without that local knowledge, brands risk appearing out of touch or missing their audience entirely. DESIGN A GLOBAL OPERATING MODEL, NOT A MARKET-BY-MARKET IMPROVISATION: Fragmented, market-by-market operations eventually collapse. Sustainable international growth requires clear rules on what remains standardized versus what flexes locally. - Supporting data: Skull Footwear used organic demand data across 90+ countries to focus DTC expansion in India, Brazil, and Indonesia, instead of spreading everywhere at once. Listen above to the full discussion, including real-world cautionary tales and success strategies from leaders who have mastered global execution.
Send us Fan MailWe're living through one of the fastest periods of workplace transformation in modern history. AI is reshaping jobs, layoffs have become a recurring reality, and many professionals are quietly asking themselves a question they never expected to ask:Can I keep working like this?In this episode of FUTUREPROOF., Jeremy Goldman sits down with DJ DiDonna, senior lecturer at Harvard Business School and author of BIG TIME OFF, to explore why stepping away from work may become one of the most important career strategies of the AI era.Drawing on years of research and hundreds of conversations with professionals who have taken extended breaks, DJ argues that sabbaticals aren't simply about recovering from burnout—they're about creating the space to rethink your work, your priorities, and your future before someone else makes that decision for you.Together, they discuss:How AI and rapid technological change are making career reinvention a continuous process. Why layoffs and unexpected career interruptions can become opportunities for reflection instead of just setbacks. The surprising competitive advantage that comes from intentionally creating time to think. How organizations can build cultures that prioritize long-term resilience instead of perpetual exhaustion. This isn't just a conversation about taking time off. It's about whether we've built a definition of career success that's no longer fit for the future—and what it might look like to replace it with something more sustainable.
Retailers rarely manage to scale new storefront technology beyond a basic pilot phase. Demo modes simulate perfect conditions, but they completely ignore the chaotic reality of a live store. This operational gap kills widespread rollouts. Mark Propes, Chief Business Development Officer at Vusion, and Hitha Herzog, Chief Retail Analyst at H Squared Research, join Jeremy Goldman to pinpoint exactly why these retail trials hit a wall, and how brands can actually make in-store tech work. “Are you really building something that's durable enough and rugged enough for what happens in the aisle?" From fragile lab environments to a cracked data foundation, they break down the roadblocks stalling retail innovation. INSIDE THE EPISODE: - Why teams must build store tools for physical durability rather than treating them as fragile science experiments - How central strategic alignment solves the 95% failure rate of AI pilots - Why you must clean up baseline inventory metrics before touching advanced AI - How to shift evaluation metrics away from abstract vendor marketing and toward real operational numbers Stop blindly throwing disconnected tools at your tech stack. Listen to the full conversation above to see how teams turn experimental pilots into operational realities.
Jeremy Goldman is VP Editorial & Insights at RETHINK Retail, a community platform supporting retailers, brand leaders, logistics practitioners, and AI specialists. Before joining RETHINK Retail, he founded and sold the Firebrand Group, spent years as an analyst at eMarketer, and has been building e-commerce properties since 2000. He also runs a podcast called Future Proof.This episode examines the gap between AI hype and business reality. Jeremy argues that agentic commerce attracts far more attention than the near-term use cases justify, and that the brands quietly gaining ground are the ones who never stopped running the fundamentals.The conversation covers where AI is delivering real results today, including enhanced product discovery for high-consideration SKUs, and what is actually shifting in search as LLMs reshape how buyers find products. Jeremy and Eitan work through why Google is more relevant than the current discourse suggests, what the rise of TikTok Shop signals about the pace of social commerce adoption, and why community building has become one of the most underrated growth levers available to brands right now.Listeners will leave with a clearer read on where the real ROI in AI sits in 2026, a sharper sense of which fundamentals are worth doubling down on, and a framework for knowing whether their company is commerce-optimized, marketing-optimized, or falling short on both.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/commerce-untold/Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/YouTube: https://www.youtube.com/@VimmiVideoCommerce/featuredGuest: Jeremy Goldman, VP Editorial & Insights, RETHINK RetailJeremy Goldman's LinkedIn: https://www.linkedin.com/in/jeremygoldmanRETHINK Retail: https://rethink.industries/Key Takeaways:• Agentic commerce is real technology, but the claim that AI will handle all buying decisions within two years is not where the near-term reality lands• AI-driven product discovery is already delivering measurable results for large-catalog, high-consideration SKUs, and that is where brands should focus first• Most companies are either commerce-optimized or marketing-optimized, rarely both, and knowing which one you are determines where the gaps are• Community is the growth lever most brands are underinvesting in: a brand with a genuine community is structurally harder to displace than one relying solely on paid acquisition• When hype cycles hit, the companies that lean back into fundamentals, email, checkout friction, fulfillment speed, and conversion rate, take share from everyone else while they are distractedChapters:[00:12] Introduction and Inside RETHINK Retail[01:37] From E-Commerce Builder to Editorial Leader: Jeremy's Career Thread[05:44] Agentic Commerce: Real Technology, Outsized Claims[07:34] Where AI Is Delivering Real Results in Retail Today[10:28] Google Is Not Out: AI Search and the LLM Landscape[15:27] Commerce vs. Marketing: Knowing What Kind of Company You Are[18:49] Community Building as the Next Growth Unlock for Brands[21:26] TikTok Shop and Why Social Commerce Is Catching On[23:41] Why the Fundamentals Win When Everyone Else Chases Hype[28:36] Omnichannel Strategy: When and How to Add a New Channel[30:33] What Jeremy Is Focused on in the Second Half of 2026
Welcome to Media in Retail Today, RETHINK Retail officially launched Media in Retail (MiR), a new community built for the people shaping the future of retail media. To mark the launch, Community Chair Drew Cashmore joins Jeremy Goldman to discuss why the industry needs a dedicated space for connection, collaboration, and candid conversation. WHY MIR EXISTS: - Retail media has grown quickly, but there are still too few opportunities for authentic, honest conversations between the people building the industry. - MiR brings together brands, retailers, agencies, and technology partners in a year-round community built around shared learning, fresh perspectives, and real-world experience. - A Community, Not an Event - MiR doesn't begin and end with an event. It's a year-round community designed to connect, learn, and grow alongside peers across the industry. - The community is also meant to create pathways for emerging and aspiring retail media leaders, while opening the door to mentorship and shared learning across experience levels. WHY IT MATTERS NOW: - Retail media is becoming a core part of how retailers operate, engage customers, and drive growth. - “Retail media started in its infancy as a profit center for retailers to offset some of their operating costs. And it is quickly moved into the total flywheel that generates value for retailers.” - As the industry evolves, the decisions shaping its future shouldn't happen in isolation. Progress depends on greater collaboration, stronger relationships, and a better understanding of the challenges and opportunities facing every part of the market. What Success Looks Like MIR IS BUILT TO: - Helping buyers and sellers better understand each other's priorities - Creating opportunities for more productive conversations across the industry - Supporting the next generation of retail media leaders - Building stronger connections between the people shaping the future of the space Listen to the launch episode to hear why MiR was created, what it hopes to achieve, and how you can be part of the conversation.
As retailers scale AI across their operations, a clear picture is emerging of exactly where automation elevates the business and consumer experience, and where it creates friction. For Eyebuydirect, success came by optimizing technology to enhance human ownership and streamline pain points throughout the buyer's journey. In this episode, Eyebuydirect CEO and President Sunny Jiang sits down with Jeremy Goldman to break down how her team approaches AI as an employee-enablement engine. They discuss everything from deploying the technology across customer service and engineering to developing an AI-powered prescription scanner that solves a massive user friction point, driving higher conversion and deeper customer engagement. Inside the Episode: - Why AI should support people rather than replace accountability, ensuring teams continue to steer the business - Why curiosity, experimentation, and adaptability matter far more than surface-level enthusiasm when driving tech adoption - How Eyebuydirect's prescription scanner successfully solved a clear customer problem while tangibly improving engagement and conversion Listen above to discover practical strategies on how to successfully embed AI into your workflows.
“Ultimately, it's the people that determine the success or the failure of technology, not the technology itself.” The latest report by Arktic Fox and Six Degrees dives deep into why brands and retailers will only win in retail media, personalization, and AI if they pair rising investment with stronger data foundations and better product content. Teresa Sperti, Director at Arktic Fox, sits down with Jeremy Goldman to discuss how achieving these results ultimately requires credible measurement alongside teams capable of turning technology into execution. Inside the episode: - Why brands are shifting away from marketing to humans and moving towards optimizing for AI-driven discovery and decision-making - How brands can shift their tech approach toward loyalty and personalization - Why retailers need to invest in eCommerce and stronger digital shelf capability to defend share and improve performance - Why brands must better prepare their talent, as companies are currently buying technology faster than they are building the organizational skills to run it Don't let your technology investments outpace your team's capabilities. Listen to the full podcast episode above to bridge the execution gap.
In an already competitive market, Beekman 1802 is maintaining steady growth through human connection and is using AI to do it. David Baker, Chief Revenue Officer at Beekman 1802, sits down with Jeremy Goldman to discuss how his team is cutting through industry traffic and content using human creativity and emotional brand building. "AI is not coming for our jobs. People who know how to use AI will come for the people who don't know how to use AI.” Inside the Episode: - Ruthless Inventory: Why you need to avoid the micro-trend trap, and double down on what your customers are loyal to. - Operational Simplification: How reducing SKU count freed up working capital, eased vendor management, and improved store planning, without sacrificing brand identity - Getting Creative with AI: How to position your tech into a ‘red-teaming' approach to aggressively stress-test ideas, name options, and look for vulnerabilities before any capital is deployed - Keeping AI Out of Creative: How to establish market differentiation amid the influx of AI-generated content - Stop letting tech run your creative. Start using it to clear out the daily clutter so your team has the breathing room to stand out. Catch the full conversation and more inside the episode.
As the path to purchase continues to splinter over multiplying channels, brands need to be everywhere their customers are. Suzy Davidkhanian, Vice President of Retail Insights at eMarketer, sits down with Jeremy Goldman to discuss why long-term retail success depends on a multichannel model and durable partnerships, despite the rise of generative AI. Inside the Episode: - The Omnichannel Business Model: Why the direct-to-consumer approach is no longer sustainable as a standalone business model - Creating Strong Partnerships: Why brands should evaluate partners based on shared values and audience alignment, focusing on building long-term equity rather than short-term sales spikes - Practical Impact of AI Shopping: How AI and predictive technology will automate routine reorders, shifting where ad dollars are spent rather than destroying them - Clean Data as the Foundation: Why true personalization and relevance are impossible without a solid data foundation AI is a powerful tool, but without a clean, focused retail operation, technology alone cannot salvage a broken strategy.
As retail leaders prepare for Shoptalk Europe 2026, the conversation is no longer centered on what AI could do. It's shifting toward what AI in retail is already doing, where it is creating measurable value, and what it takes to move from pilots to profit. In this episode of the RETHINK Retail Podcast, Jeremy Goldman, VP of Insights at RETHINK Retail, sits down with Joe Laszlo, Head of Content at Shoptalk, for a behind-the-scenes look at how the Shoptalk Europe agenda is built, and why this year's program reflects a more execution-focused moment for retail. The conversation explores: → Why the Shoptalk Europe 2026 agenda moves beyond theory and into real-world retail AI application → How European retail leaders are navigating AI, customer connection, and physical retail reinvention → Why agentic commerce is being approached with both excitement and scrutiny → What makes the European retail conversation distinct across markets, regulations, and consumer behaviors → Which sessions and speakers are set to shape the biggest retail conversations in Barcelona With leaders from Vestiaire Collective, Arc'teryx, Christian Louboutin, Zalando, Estée Lauder, Sephora, L'Oréal, Google, and more taking the stage, Shoptalk Europe is bringing together the people defining what retail execution looks like next.
The conversation continues! In the conclusion of our special two-part coverage from eTail Toronto 2026, host Jeremy Goldman sits down with four more industry experts to explore the shifting dynamics of modern retail and what it takes to stay ahead in an increasingly automated landscape. Featured in this episode: - Janet Ihm (Vice President, Channel Strategy & Digital Experience, Ontario Cannabis Store): Using retail data programs to level the playing field for mom and pop shops and the importance of intentional, cautious AI strategy. - Thomas Hamilton (VP of Sales & Marketing): Why he's teaching his team philosophy and critical thinking to act as tastemakers who audit the machine. - Mario Lemieux (Partner, DAC): The collapse of the traditional marketing funnel and the rebirth of the physical store as a billboard for the brand. - Roger Emeka (Director of Customer Experience, Browns Shoes Inc.): Why Customer Experience is a profit center and the immediate fallback rule that keeps humans at the center of the journey. Listen now to hear the full conclusion of our eTail Toronto series!
Stanley 1913 has moved far beyond a single blockbuster product. Graham Nearn, Chief Product and Sustainability Officer, PMI WW Brands, LLC (Stanley 1913), sits down with Jeremy Goldman to discuss how a brand with a century of history stays absolutely relevant in a trend-driven market. Inside the Episode: - The Credibility Ladder: Why every expansion must pass the four filters of quality, originality, invention, and mission to avoid overextending the brand. - Lifestyle Evolution: How the Vitalize collection and the new Clutch Bottle move the company beyond hydration and into everyday essentials. - Universal Truths: Adapting a global strategy to meet hyper-local needs, from car culture in the US to commute culture in Asia. - Circular Success: A look at the award-winning Take Back program that reclaims 96 percent of materials for the supply chain. - Predictive Learning: Using real-time social dialogue and data to inform the next move before the market catches up. Stop managing a blockbuster product. Start fueling the human experience.
Beyond Vanilla AI: The Era of Agentic Commerce The retail industry has moved past experimentation. We are now in the realization phase where AI agents deliver frictionless, store-like expertise to digital channels. Vic Miles from Microsoft and Crispin Lowery of Rezolve AI join Jeremy Goldman to discuss why the early adopter advantage is now a requirement for brand survival. Key Discussion Points: - The Expertise Bridge: How agents bring the nuance of an in-store associate to the digital checkout. - The Tesla Analogy: Why retail tech is shifting from rigid engineering to fluid, software-first experiences. - Personalization as a Killer App: Using AI to move from broad demographics to solving singular problems for individual shoppers. - Choosing the Right Foundation: Why no-hallucination platforms and transparent brand voice control are the new vendor table stakes. Stop managing metrics. Start mastering the human experience.
Send us a textWhen Google's algorithm changes caused HubSpot's traffic to plummet 80%, most companies would have panicked.Aja Frost saw an opportunity.As Senior Director of Global Growth at HubSpot, Aja led the transformation that helped HubSpot not only recover—but become the most-cited CRM in generative AI results.In this episode of FUTUREPROOF., Jeremy Goldman sits down with Aja to talk about how the rules of discovery, demand, and digital visibility are being rewritten in real time—and why Answer Engine Optimization (AEO) may be the next big discipline marketers can't afford to ignore.They discuss:
Send us a textIn a world where algorithms amplify outrage and newsfeeds reward noise, 1440 Media has quietly built something radical — a daily newsletter that promises “all your news, none of the bias.”This week on FUTUREPROOF., Jeremy Goldman talks with Tim Huelskamp, CEO and cofounder of 1440, about how a 15-person team grew to reach over 4 million subscribers without chasing clicks, outrage, or political extremes.Tim shares what he's learned about:- How 1440 found “white space” in a crowded media market- Why being unbiased is both a superpower and a branding challenge- How 1440's ad model bucks media's obsession with vanity metrics- Why curiosity—not content—is the new currency for growth- And what The Free Press sale reveals about the shifting trust economyIf you're tired of doomscrolling and looking for what's next in digital publishing, this conversation offers a blueprint for rebuilding trust, curiosity, and connection—one inbox at a time.
In today's episode, we talk about whether the “American Dream” is less achievable, or just different, how this new economic reality has reshaped consumer behavior, and how brands are marketing aspiration differently. Join the discussion with host and Head of Business Development, Rob Rubin, Senior Director of Briefings, Jeremy Goldman, and Analyst, Paola Flores-Marquez. To learn more about our research and get access to PRO+ go to EMARKETER.com Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: https://www.emarketer.com/content/podcast-banking-payments-show-new-american-dream-how-brands-aligning-with-young-people-aspirations © 2025 EMARKETER Consumers skip ads but not rewards. Fetch drives performance with 12.5M+ monthly users and 11.5M+ receipts scanned daily, capturing 88% of household spend. Your brand becomes the reward earning real engagement, verified purchases, and lasting loyalty. Fetch: America's Rewards App. Where brands are the center of joy. Learn more at business.fetch.com.
On today's podcast episode, we discuss which of the over 500 sessions will be the most interesting conversation at this year's Advertising Week 2025 in New York. Join Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, Analyst, Marisa Jones, and Senior Editor, Daniel Konstantinovic. Listen everywhere and watch on YouTube and Spotify. To learn more about our research and get access to PRO+ go to EMARKETER.com Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: https://www.emarketer.com/content/podacst-behind-numbers-most-interesting-thing-advertising-week-new-york-2025 © 2025 EMARKETER Consumer attention is fragmented across multiple platforms and making informed advertising decisions is more critical—and complex—than ever. With Nielsen Ad Intel, you can streamline your strategy, minimize wasted spend, and identify opportunities to differentiate your brand, empowering you to stay ahead in an ever-changing market. Discover more today. www.nielsen.com
On today's podcast episode, we discuss the top takeaways from the Google monopoly verdict, how the rise of AI search influenced the decision, and how much this ruling has any bearing on the Google ad tech case. Join Senior Director of Podcasts and host, Marcus Johnson, and Senior Director of Briefings, Jeremy Goldman, and Principal Analyst, Yory Wurmser. Listen everywhere and watch on YouTube and Spotify. To learn more about our research and get access to PRO+, go to EMARKETER.com Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities, contact us: advertising@emarketer.com For more information, visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode, click here: https://www.emarketer.com/content/podcast-takeaways-google-monopoly-verdict-what-comes-next-behind-numbers © 2025 EMARKETER DG Media Network connects advertisers to rural customers at scale, with 90MM+ reachable shoppers. Our unique reach provides access to hard to reach customers that aren't found in the largest demographic audiences available to marketers. Leverage our unique first-party data to expand your reach and meet our customers wherever they are with omni-channel solutions designed to engage and measure results with closed-loop, one-to-one data and self-service access. Our robust media portfolio spans in-store, on-site & off-site tactics across the full funnel. Our platform enables even more ways to add value to shoppers on their purchase journey that drives brand equity and sales growth. Unique reach, at scale, across 20+ tactics and platforms. That's media built better! Connect with us to learn more about how we're changing omnichannel advertising. https://www.dgmedianetwork.com/
On today's podcast episode, we discuss our ‘very specific, but highly unlikely' predictions for the future of digital in 2026 and beyond. Why browsers will become the new AI battleground, what does it mean if agentic AI doesn't take over shopping, and can GenAI actually lead to more of the jobs it can easily destroy? Join Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, Principal Analyst, Sara Marzano, and Vice President of Content, Paul Verna. Listen everywhere and watch on YouTube and Spotify. To learn more about our research and get access to PRO+ go to EMARKETER.com Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: https://www.emarketer.com/content/podcast-what-if-future-of-digital-browsers-ai-battleground-agentic-shopping-behind-numbers © 2025 EMARKETER Got an ecommerce challenge? Awin has you covered. With Awin's affiliate platform, brands of all sizes can unlock endless marketing opportunities, reach consumers everywhere, and choose partners that fit their goals. Control costs, customize programs, and drive real results. Learn more at awin.com/emarketer.
On today's podcast episode, we discuss if Google is actually fending off the AI search competition, what its AI Overviews are doing to search behavior, and why growing AI search usage might not necessarily translate into a booming ad business. Join our conversation with Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, and Principal Analyst, Yory Wurmser. Listen everywhere you find podcasts and watch on YouTube and Spotify. To learn more about our research and get access to PRO+ go to EMARKETER.com Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: https://www.emarketer.com/content/podcast-behind-numbers-google-ai-overviews-turned-one-already-game-over-ai-search-competitors © 2025 EMARKETER Got an ecommerce challenge? Awin has you covered. With Awin's affiliate platform, brands of all sizes can unlock endless marketing opportunities, reach consumers everywhere, and choose partners that fit their goals. Control costs, customize programs, and drive real results. Learn more at awin.com/emarketer.
On today's podcast episode, we discuss what “authentic storytelling” looks like in practice, surprising findings about the authenticity levels between print and digital, and what's most important when it comes to a “brand's handshake.” Join our conversation with Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, and Vice President of Brand Marketing at Quad, Heidi Waldusky. Listen everywhere you find podcasts and watch on YouTube and Spotify. Report link - https://www.quad.com/wp-content/uploads/2025/05/the-harris-poll-quad-the-return-of-touch-report-2025.pdf To learn more about our research and get access to PRO+ go to EMARKETER.com Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: https://www.emarketer.com/content/podcast-missing-link-omnichannel-how-authentic-brand-storytelling-drives-real-connection-behind-numbers © 2025 EMARKETER
This Week: Saul Colt and Jeremy Goldman join Bob to discuss brands exiting Pride events, how AI is powering go-direct strategies, whether boredom makes you more creative, a look at unskippable ads, plus this week's #FairFailFoul.
Listen to an interview with Silhouette Stage's creative team for Kinky Boots including Director, Jeremy Goldman and Choreographer, Jeremy McShan. They share their early beginnings in the theater and their ability to deliver a show that leaves the audience dancing in the aisles.
On this special edition podcast episode, EMARKETER Senior Director of Briefings, Jeremy Goldman and Senior Analyst, Minda Smiley, discuss the Supreme Court's groundbreaking decision to uphold the TikTok ban. Listen to Jeremy and Minda break down the ruling and give their preliminary thoughts on how this ruling could reshape social media, digital marketing and user privacy. Listen to the discussion everywhere you find podcasts or watch on YouTube and Spotify. Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com © 2025 EMARKETER
This Week: Rose Cameron, Jeremy Goldman, and Joseph Jaffe join Bob to discuss the TikTok ban, Meta stopping fact checking, Amazon selling its adtech, the adoption of retail technology, plus this week's #FairFailFoul.
In this episode, host Jeremy Goldman explores the fascinating intersection of AI, education, and language learning with his guest Steve Toy, the CEO of Memrise - a renowned language learning app. Toy, who has an extensive background in technology, mobile apps, and artificial intelligence, shares his insights on the transformative power AI can have in enhancing how we acquire new languages.He explains how AI enables personalized learning experiences by tailoring content to individual interests, filtering multimedia resources based on one's vocabulary level, and facilitating conversational practice through AI-powered chatbots. These capabilities essentially allow learners to replicate the immersive experience of being in the native country. Toy also highlights AI's role in providing valuable tools like pronunciation feedback and vocabulary games to cement learning.While acknowledging the ethical considerations around ensuring equitable access to AI across different markets to prevent widening socioeconomic gaps, Toy remains optimistic that freemium models can help democratize access to some extent. Beyond the practical applications, he emphasizes the broader cognitive, social, and career benefits of becoming multilingual. Most importantly, Toy believes learning languages fosters cross-cultural understanding - something vitally needed in today's increasingly divisive world. His perspective offers an inspiring vision for AI's potential to transform not just language acquisition but also cross-cultural connections.
This Week: Saul Colt, Jeremy Goldman, and Jonathan Sackett join Bob to discuss mobile threatening digital, the role of visualization, blogging today, Sam Altman's scary prediction, plus this week's #FairFailFoul.
Welcome to the eagerly awaited second part of the season finale of The Art of Social Media. Join us as we delve into an adventure through a collection of enlightening moments presented by our esteemed guests. In their conversations, these experts have graciously shared priceless wisdom on conquering the ever-evolving realm of social media.
Today we talk to Jeremy Goldman, the director of Marketing & Retail briefings at Insider Intelligence. Jeremy has been an authority on marketing and its intersection with technology for over a decade. He built and led a successful marketing firm, Firebrand, but ultimately decided to sell the firm and join the bigger Insider intelligence. We talked about the journey of an entrepreneur and why he pivoted into his new role, the emergence of artificial intelligence (AI), how it's changing the business landscape, and how executives can prepare themselves for this change and the future of social media.KEY TAKEAWAYS [02:26] - Jeremy shares his circuitous route to get to where he is today and how his leadership style has changed. [04:31] - Jeremy shares what led to his no longer wanting to be a CEO and why he chose to make a more significant impact. [07:05] - Jeremy shares how his definition of success has shifted from personal gain to positively impacting society.[08:34] - How a passion for his mission and making a significant impact sparks joy for Jeremy in his work. [10:33] - Why Jeremy's current role at Insider Intelligence provides him with the best of both worlds (for him): writing and managing. [12:14] - How Jeremy built Firebrand to empower his team and create a culture where everyone feels like they are working towards the same end goal.[14:44] - Jeremy shares a story about the importance of surrounding oneself with people who think differently than you do. [16:16] - How his entrepreneurial mindset and willingness to question everything and try new things has served both him and his Insider Intelligence team.[18:08] - Jeremy shares how you determine whether the company is receptive to entrepreneurial thinking when determining the potential for an entrepreneurial role within a larger organization.[19:44] - The importance of assessing the degree of autonomy available in a potential role to determine if it aligns with your goals (regardless of whether or not there is a formal 'boss').[22:42] - Why it's not all about the dollar—the money is a measuring stick—you've got to have passion. [25:21] - The key to success that will enable you to push yourself to give 100% effort.[26:18] - Jeremy shares his take on the best use of AI and how you can use it to add value to your organization and connect with your audience. [30:15] - Yes, it's a transformative time, but new jobs will come out of the AI revolution, so familiarize yourself now for an advantage. [32:49] - Recognizing the limitations of AI now while keeping an eye on how jobs are changing as we march toward the future. [35:02] - Dino shares the parallels between what's happening with AI now and how the Internet changed our lives (plus how we can be sure we are still adding value going forward). [35:50] - Jeremy shares how to avoid taking two steps backward in a rush to innovate AI technologies in your organization. [35:50] - How to find Jeremy and his podcast called FUTUREPROOF.[39:34] - Twitter is culturally important but less profitable than people think, and what Jeremy believes it needs to do to succeed now. [43:45] - Jeremy shares the project he likes to work on outside of work that allows him to make decisions about the content, placement, and topics and helps him stay in touch with his marketing side.[46:01] - The two jargony phrases that turn Jeremy...
On today's episode, we discuss how brands are reacting to the overall macro-environment and what they are doing to be successful, how you should think about video and audio as another acquisition channel, the importance of incrementality measurement, what the move to ad-supported streaming means for both publishers and advertisers, and more. "In Other News," we talk about how Netflix With Ads is doing after its first month and whether advertising in the sky will become a thing. Tune in to the discussion with our director of briefings Jeremy Goldman and Stefanos Metaxas, chief strategy officer of Bliss Point Media (now part of Tinuiti). Follow us on Instagram at: https://www.instagram.com/behindthenumbers_podcast/ For sponsorship opportunities contact us: advertising@insiderintelligence.com For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com © 2022 Insider Intelligence Tinuiti is the largest independent performance marketing firm across Streaming TV and the Triopoly of Google, Meta, Amazon, with over 1,200 employees and $3 billion in digital media under management. Tinuiti has industry-leading expertise in search, social, Amazon and marketplaces, addressable TV and mobile apps, Lifecycle Marketing, and more.
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✨ SUBSCRIBE TO THE OVERPRICED JPEGS CHANNEL ✨ https://bankless.cc/jpegs ----- On this episode of Overpriced JPEGs, Carly's bringing you Part 2 of her discussion with some of the crypto industry's most experienced IP lawyers to dive deeper into some of the most pressing IP legal issues and possible solutions in the space. What are the pros and cons of blockchain legal rights? Where is there still too much nuance? Who is able to sue and what about folks outside of the U.S.? How is copyright transferred from future buyers and sellers? All of these questions and so many more answered in the episode! In case you missed it, check out Part 1 here: https://youtu.be/velJ8LsIY4E ------
✨ SUBSCRIBE TO THE OVERPRICED JPEGS CHANNEL ✨ https://bankless.cc/jpegs ----- This week on Overpriced JPEGs, Carly's bringing you another insightful bonus episode with some of the crypto industry's most experienced IP lawyers to chat about all things NFTs and ownership. What does CC0 mean from a legal perspective? What are the legal technicalities behind the Yuga Labs, Ryder Ripps, and CryptoPhunks lawsuits? How is generative art legally understood? All of these questions and many more answered in the episode! In case you missed it, check out Carly's recent episodes on CC0 here: https://youtu.be/-PjEAH2yr_A https://youtu.be/F-OssfSlXYQ ------