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Jorge is officially taking over as the new host of Think Like Amazon. But before diving into fresh conversations, he went back and studied the top episodes. What he found is timeless leadership lessons from insiders who built and scaled Amazon. In this kickoff episode, he breaks down 7 powerful insights (from earning trust to building real customer obsession) that every ambitious leader should hear.Whether you lead a team or just want to level up your thinking, these takeaways will change how you operate.1. (02:50) Long-Term Results Mean Bringing People with You (Ronak Patel, ex-Director of Logistics)2. (06:26) Customer Obsession Goes Beyond Data (Jennifer Arthur, 16-year Amazon veteran)3. (11:58) "Working Backwards" Means Embracing Hard Truths (Colin Bryar, former Technical Assistant to Jeff Bezos)4. (14:06) Earning Trust Can Be Systematic (Justin Maner, ex-Director Amazon Devices)5. (20:56) Simple Solutions Often Win (Dave Anderson, former GM)6. (24:21) Ownership Has Levels (Ethan Evans, former Amazon VP)7. (28:21) Say YES to Get "Lucky" (Ronak Patel, most listened episode so far) Mentioned in the episode:· Ronak Patel: https://www.linkedin.com/in/ronak-patel-nashville/· Jennifer Arthur: https://www.linkedin.com/in/jennifer-arthur-460768/· Colin Bryar: https://www.linkedin.com/in/colinbryar/· Justin Maner: https://www.linkedin.com/in/justinmaner/· Dave Anderson: https://www.linkedin.com/in/scarletink/· Ethan Evans: https://www.linkedin.com/in/ethanevansvp/· Follow us on LinkedIn: www.linkedin.com/company/think-like-amazon-podcast
This podcast explores an insight into TRICS - the system of multi-modal trip generation analysis for developments in the UK and Ireland. The podcast provides unique insights into work developed by TRICS that tells us how trips have changed over time and how this is reshaping the landscape - from drive thrus increasing to shifts in supermarket shopping trends.Featuring an interview with Ian Coles is Managing Director at TRICS Consortium Limited.Ian has worked on the TRICS project for almost 34 years, having first encountered it upon joining JMP as a Technical Assistant in 1991. He went on to eventually be the TRICS Project Manager for some 20 years, with this role continuing upon TRICS becoming an independent Limited Company in January 2015 (and about to celebrate 10 years as such in 2025). In 2023 he became Project Director and was appointed Managing Director in September 2024.Ian's TRICS project milestones through his career include the introduction of Multi-Modal surveys in 2000, the implementation of Standardised Assessment Methodology (SAM) surveys for monitoring developments with Travel Plans in 2005, delivering TRICS as a live web application in 2007, and the TRICS 7 system upgrade and redesign in 2013. Along the way he has seen much change in the industry and has ensured that TRICS continues to adapt, evolve and innovate to meet the needs of its users, also known as the TRICS Community. More recent and ongoing work has been directing the commission of TRICS 8, which is a major system upgrade and redesign (currently under development), plus the further integration of TRICS with Vision Led Transport Planning.
This podcast explores an insight into TRICS - the system of multi-modal trip generation analysis for developments in the UK and Ireland. The podcast provides unique insights into work developed by TRICS that tells us how trips have changed over time and how this is reshaping the landscape - from drive thrus increasing to shifts in supermarket shopping trends.Featuring an interview with Ian Coles is Managing Director at TRICS Consortium Limited.Ian has worked on the TRICS project for almost 34 years, having first encountered it upon joining JMP as a Technical Assistant in 1991. He went on to eventually be the TRICS Project Manager for some 20 years, with this role continuing upon TRICS becoming an independent Limited Company in January 2015 (and about to celebrate 10 years as such in 2025). In 2023 he became Project Director and was appointed Managing Director in September 2024.Ian's TRICS project milestones through his career include the introduction of Multi-Modal surveys in 2000, the implementation of Standardised Assessment Methodology (SAM) surveys for monitoring developments with Travel Plans in 2005, delivering TRICS as a live web application in 2007, and the TRICS 7 system upgrade and redesign in 2013. Along the way he has seen much change in the industry and has ensured that TRICS continues to adapt, evolve and innovate to meet the needs of its users, also known as the TRICS Community. More recent and ongoing work has been directing the commission of TRICS 8, which is a major system upgrade and redesign (currently under development), plus the further integration of TRICS with Vision Led Transport Planning.
A really fun episode with Lakecia Gunter. Ms. Gunter serves as the Chief Technology Officer for the Global Partner Solutions Team at Microsoft Corporation. Prior to this role, she also held positions at Microsoft as Vice President and General Manager of the Device Partner Solution Sales Group and Vice President and General Manager of IoT Global and Strategic Engagement. Before joining Microsoft, Ms. Gunter served as Vice President of the Programmable Solutions Group and General Manager of Ecosystem Development and Operations at Intel Corporation. While at Intel, she served in several leadership roles, including Chief of Staff and Technical Assistant to the CEO. Ms. Gunter earned her bachelor's degree in computer engineering from the University of South Florida and her master's degree in electrical engineering from the Georgia Institute of Technology. We talked on a wide variety of topics, got some great insights and advice, and most importantly we became members of Team Lakecia!
In this episode Nikki and Ali G talk with Terry Kuzoff, Technical Assistant to the VP of LM Space Ignite.Terry and Ali G went to the same high school in Hawaii. They discuss growing up there and the lack of STEM-related fields in Hawaii. Terry also speaks on her past jobs with GOES and NOAA.The conversation touches on the importance of early exposure to STEM, the difference of aspirations between generations, the space industry, and the importance of female mentors.Support the Show.Co-Hosts are Alicia Gilpin Director of Engineering at Process and Controls Engineering LLC, and Nikki Gonzales Head of Partnerships at Quotebeam Follow us on Linkedin for live videos, demos, and other contentMusic by Samuel JanesAudio Editing by Laura MarsilioLeave us an audio message or get in touch at automationladies.io
Today, I'm joined by Robert Kissner and Rianna Khan, from the Hynes Institute for Entrepreneurship and Innovation at IONA University, which is now providing free one-on-one business coaching and technical assistance to veteran and military spouse owned small businesses. On the show, Rob and Rianna discuss their offerings and how the community can take advantage of them.Be sure to subscribe to the Transition Newsletter on Substack here: https://bit.ly/37Bb8NeOrder my book, “Black Veteran Entrepreneur” here: https://amzn.to/3gme7kgTo receive free business coaching from The Hynes institute, Register here: https://bit.ly/3IpWhbnApply for The Breaking Barriers in Entrepreneurship Workshop Series here: https://bunkerlabs.org/breaking-barriers/
In this week's episode we hear from Emmanuel Zazay who is a peer researcher in the REDRESS programme and is affected by Buruli Ulcer, a neglected tropical disease. He shares with us the value of learning new skills, through becoming a co-researcher, which has helped him better connect with his community and contribute to the improvement of medical and psychosocial services for people living with NTDs. Emmanuel Zazay Co-researcher, REDRESS I am Emmanuel Zazay from Lofa County, Voinjama District. I work with REDRESS as a coresearcher and I was recruited as a patient affected person as I was diagnosed with Buruli ulcer. I also serve as a data collector, I work in photovoice settings and participatory methods such as bodymapping and focus group discussions. Currently, I am with the coresearcher team in Lofa County. https://www.redressliberia.org/ (https://www.redressliberia.org/) Twitter: @REDRESS_Liberia Fasseneh Zeela Zaizay REDRESS Country Director, Actions Transforming Lives/REDRESS Mr Fasseneh Zeela Zaizay serves as the Liberian Country Program Manager for REDRESS, providing overall management for the project in Liberia. Zeela holds B.Sc. in Nursing (Magna Cum Laude), master's in public health, Diploma of Advanced Studies in Health Care Management, and certificate in monitoring and evaluation. Zeela co-designed Cuttington University's clinical outreach program and served as its coordinator as well as lectured nursing for 7 years. Before joining REDRESS, he served as the Liberian Country Director of MAP International and Technical Assistant to the Ministry of Health. In those roles, he engaged in strengthening the Liberian health system, supporting the integration of NTDs into the health system, and conducting research on health system strengthening and NTDs. He is a co-creator of the Liberian Strategic Plan for the Integrated Management of NTDS. He is a co-founder of Actions Transforming Lives, a registered Liberian charity and partner on REDRESS also providing financial and technical support to the Ministry of Health NTDs Program, as well as giving less fortunate communities access to safe water and improved livelihoods. https://www.redressliberia.org/about-us/people/actions-transforming-lives/fasseneh-zeela-zaizay/ (https://www.redressliberia.org/about-us/people/actions-transforming-lives/fasseneh-zeela-zaizay/) Twitter: @REDRESS_Liberia Twitter: @FZZaizay
In this episode, I talk a new resource ghat that is available to all Missouri residents who are blind.i
Jordan Raynor sits down with Carmen Enns, Technical Assistant at Intel, to talk about how travel can be a vehicle for worship, why we need Christians working in large institutions, and why silence is a crucial key to mastering your craft.Links Mentioned:Carmen Enns on LinkedInWhere in Da World websiteIntelEnneagram Personality TestGallup StrengthFinderMeasure What MattersThe Making of a ManagerThe Insanity of GodThe Juggling Act: Balancing Your Faith, Family and WorkPat Gelsinger on LinkedInVmwareRedeeming Your Time
2B Bolder Podcast : Career Insights for the Next Generation of Women in Business & Tech
On episode #49 of the 2B Bolder Podcast, Monique Hayward talks about her multifaceted career. Monique is the Senior Director for Business Applications Ecosystem Marketing at Microsoft Corporation. She leads the team responsible for the marketing strategy and programs to accelerate the growth of Microsoft Dynamics 365 and Power Platform products.Prior to Microsoft, Monique worked for 22 years at Intel Corporation, leading teams and managing strategic programs in marketing, communications, and business development in Information Technology, Data Center Platforms, Software & Services, Global Diversity, Mobile Platforms, and Corporate Marketing. She also did a two-and-a-half-year assignment as the Chief of Staff and Technical Assistant to Intel's first Chief Technology Officer. Monique also has experience in PR and marketing communications at Tektronix, American Greetings, and the U.S. Department of State.In addition to her corporate marketing career, Monique is also an award-winning entrepreneur, author, and speaker. She co-founded DRISCOLL Cuisine & Cocktail Concepts, a personal chef service in 2019, and prior to that Monique owned and operated Dessert Noir Café & Bar in Beaverton, Oregon, and served as a partner in a mobile software applications company. Tune in to hear her insights, advice, and secret to success. Find out what drives her and how she has never let any roadblock stand in her way of success. You'll be inspired and gain actionable tips to grow your career.Visit Monique's website to learn more. Connect with Monique on LinkedIn The 2B Bolder Podcast provides you first-hand access to some amazing women. Guests will include women from leading enterprise companies to startups, women execs, coders, account execs, engineers, doctors, and innovators.Listen to 2B Bolder for more career insights from women in tech and businessSupport the show (https://pod.fan/2b-bolder)
Join us as we talk to Martin Williams, Project Manager with the Kentucky Office of Agricultural Policy and Madeline Marchal, the new Technical Assistant for the County about the CAIP Program, the history of the funds, who can apply and how to apply to the program. CAIP Website https://www.jeffcd.org/caip
History has often been described as the present having a conversation with the past. Meet Kevin Johnson, who makes those conversations both real and personal: as a Technical Assistant in the History and Genealogy unit of the Connecticut State Library in Hartford; as William Webb, a Civil War volunteer in the 29th Connecticut Colored Volunteer infiantry; and as Jordan Freeman, the African American who died a heroes death at the Revolutionary War Massacre at Fort Griswold. It's 250 years of history, all through one person: "The Three Lives of Kevin Johnson."
Dr Angel adelaja is the Founder/CEO of fresh direct produce and Agro-Allied services (Fresh Direct Nigeria) and Senior Special Assistant On agriculture to the Governor of Ogun state.Dr. Angel Adelaja is a development consultant and entrepreneur popularly known as “Ms Green Farming”, the “city farmer” who wants to change how Agriculture is perceived. She is the founder and CEO of Fresh Direct Produce and Agro-Allied Services (Fresh Direct Nigeria), an urban farming and Ag-tech company in Abuja, Nigeria. Fresh Direct Nigeria brings fresh premium organic produce closer to market with its stackable container farms. The company brings together communities and technology, focusing on engaging youth in agriculture.Through her consultancy, she formulates inclusive growth strategies for governments and organizations. Specifically, she develops good governance strategies to reduce health disparity, poverty, unemployment and boost agricultural and economic development, and also is experienced with international relations, private sector engagement and fund sourcing. Angel focuses on women and youth empowerment, utilizing grass roots campaigns, technology, and innovation to assist these groups in solving global issues.She wears many other hats as Co-Founder of WeFarmAfrica.org and Urban Farmers Network, agricultural advocacy organization, co-Founder of SoPNotify, a crowd sourced electricity notification service, owner of Zahara Empresa, an Abuja-based mega spa and salon. She has served as Technical Assistant and Research Consultant to the Director General of the Office of Economic Development and Partnership in the Office of the Governor of the State of Osun (consultancy), Special Assistant to the Senior Special Adviser to the President on Poverty Alleviation and National Coordinator of the National Poverty Eradication Programme (NAPEP) and Consultant to the Senior Special Adviser to the President on Wealth Creation.She has received many awards and recognitions including Agro Nigeria 2017 Nagropreneur of the Year, HNWOTY 2017 Woman of the Year (Agriculture), World Economic Forum 2017 Young Breakthrough Female Tech Entrepreneur of the Year, member of the Nigerian Delegation for 2013 and 2014 UN General Assembly.She is currently the Senior Special Assistant on Agriculture to the Governor of Ogun State where is she championing programs like the Ogun State Tomato and Chili Pepper Empowerment Program (TOMAPEP) for Women and Youth, Ogun Access to Agricultural Finance Training, State Agricultural Technology Lab, Digitizing the State agricultural land allocation process and many others, while also serving on the Advisory Board of the Bill and Melinda Gates Foundation Goalkeepers Program, an MIT Solver, a World Economic Forum Global Shaper Alumnus and a mentor to aspiring young entrepreneurs.
Dr Angel adelaja is the Founder/CEO of fresh direct produce and Agro-Allied services (Fresh Direct Nigeria) and Senior Special Assistant On agriculture to the Governor of Ogun state.Dr. Angel Adelaja is a development consultant and entrepreneur popularly known as “Ms Green Farming”, the “city farmer” who wants to change how Agriculture is perceived. She is the founder and CEO of Fresh Direct Produce and Agro-Allied Services (Fresh Direct Nigeria), an urban farming and Ag-tech company in Abuja, Nigeria. Fresh Direct Nigeria brings fresh premium organic produce closer to market with its stackable container farms. The company brings together communities and technology, focusing on engaging youth in agriculture.Through her consultancy, she formulates inclusive growth strategies for governments and organizations. Specifically, she develops good governance strategies to reduce health disparity, poverty, unemployment and boost agricultural and economic development, and also is experienced with international relations, private sector engagement and fund sourcing. Angel focuses on women and youth empowerment, utilizing grass roots campaigns, technology, and innovation to assist these groups in solving global issues.She wears many other hats as Co-Founder of WeFarmAfrica.org and Urban Farmers Network, agricultural advocacy organization, co-Founder of SoPNotify, a crowd sourced electricity notification service, owner of Zahara Empresa, an Abuja-based mega spa and salon. She has served as Technical Assistant and Research Consultant to the Director General of the Office of Economic Development and Partnership in the Office of the Governor of the State of Osun (consultancy), Special Assistant to the Senior Special Adviser to the President on Poverty Alleviation and National Coordinator of the National Poverty Eradication Programme (NAPEP) and Consultant to the Senior Special Adviser to the President on Wealth Creation.She has received many awards and recognitions including Agro Nigeria 2017 Nagropreneur of the Year, HNWOTY 2017 Woman of the Year (Agriculture), World Economic Forum 2017 Young Breakthrough Female Tech Entrepreneur of the Year, member of the Nigerian Delegation for 2013 and 2014 UN General Assembly.She is currently the Senior Special Assistant on Agriculture to the Governor of Ogun State where is she championing programs like the Ogun State Tomato and Chili Pepper Empowerment Program (TOMAPEP) for Women and Youth, Ogun Access to Agricultural Finance Training, State Agricultural Technology Lab, Digitizing the State agricultural land allocation process and many others, while also serving on the Advisory Board of the Bill and Melinda Gates Foundation Goalkeepers Program, an MIT Solver, a World Economic Forum Global Shaper Alumnus and a mentor to aspiring young entrepreneurs.
Dr Angel adelaja is the Founder/CEO of fresh direct produce and Agro-Allied services (Fresh Direct Nigeria) and Senior Special Assistant On agriculture to the Governor of Ogun state.Dr. Angel Adelaja is a development consultant and entrepreneur popularly known as “Ms Green Farming”, the “city farmer” who wants to change how Agriculture is perceived. She is the founder and CEO of Fresh Direct Produce and Agro-Allied Services (Fresh Direct Nigeria), an urban farming and Ag-tech company in Abuja, Nigeria. Fresh Direct Nigeria brings fresh premium organic produce closer to market with its stackable container farms. The company brings together communities and technology, focusing on engaging youth in agriculture.Through her consultancy, she formulates inclusive growth strategies for governments and organizations. Specifically, she develops good governance strategies to reduce health disparity, poverty, unemployment and boost agricultural and economic development, and also is experienced with international relations, private sector engagement and fund sourcing. Angel focuses on women and youth empowerment, utilizing grass roots campaigns, technology, and innovation to assist these groups in solving global issues.She wears many other hats as Co-Founder of WeFarmAfrica.org and Urban Farmers Network, agricultural advocacy organization, co-Founder of SoPNotify, a crowd sourced electricity notification service, owner of Zahara Empresa, an Abuja-based mega spa and salon. She has served as Technical Assistant and Research Consultant to the Director General of the Office of Economic Development and Partnership in the Office of the Governor of the State of Osun (consultancy), Special Assistant to the Senior Special Adviser to the President on Poverty Alleviation and National Coordinator of the National Poverty Eradication Programme (NAPEP) and Consultant to the Senior Special Adviser to the President on Wealth Creation.She has received many awards and recognitions including Agro Nigeria 2017 Nagropreneur of the Year, HNWOTY 2017 Woman of the Year (Agriculture), World Economic Forum 2017 Young Breakthrough Female Tech Entrepreneur of the Year, member of the Nigerian Delegation for 2013 and 2014 UN General Assembly.She is currently the Senior Special Assistant on Agriculture to the Governor of Ogun State where is she championing programs like the Ogun State Tomato and Chili Pepper Empowerment Program (TOMAPEP) for Women and Youth, Ogun Access to Agricultural Finance Training, State Agricultural Technology Lab, Digitizing the State agricultural land allocation process and many others, while also serving on the Advisory Board of the Bill and Melinda Gates Foundation Goalkeepers Program, an MIT Solver, a World Economic Forum Global Shaper Alumnus and a mentor to aspiring young entrepreneurs.
Robert is the Senior Strategic and Economic Advisor for the Nuclear Innovation Research office (NIRO) within the Department for Business Energy and Industrial Strategy (BEIS). Robert was born in Vancouver, Canada and now lives in Cumbria and is a qualified Sub-Aqua Ocean Diver and enjoys walking and cycling in his free time as well as volunteering. Robert enjoyed school and was always inquisitive, wanting to learn more, with a why and more mindset. He was inspired from the age of 14 by URENCO giving a talk at school on atoms, which made him decide to take the chemistry route in to nuclear. He studied at chemistry, maths and physics at A-Level before studying for a BSc (Hons) in Chemistry with Analytical Chemistry at Loughborough University. Robert’s first experience of industry was during a placement year where he worked at Croft Engineering Services. After university he started with NNL on the graduate programme in Chemical and Process Modelling Team before becoming a deputy technical lead Post Irradiation Examination. From here, Robert was seconded to NDA in 2019 to be a Technical Assistant to the NDA group Strategy and Technology Director, Adrian Simper. Robert currently works for NIRO. Robert has won the NNL IMPACT award for social responsibility and the YGN Young Excellence Prize. For more information visit: Robert Alford | LinkedIn
In today's podcast we're going to explore the key elements of cyber security that you just can't ignore. And for that topic, we've got a guest I'm really excited about: Maribel Lopez. She is a founder and Principal Analyst at Lopez Research focused on digital transformation. In this podcast, we aim to dig into important aspects of cyber security, which can often be highly complex and intimidating and break them down to make them more understandable. We aim to avoid jargon and instead use plain language for thought provoking discussions. Every two weeks, a new podcast will air. We invite you to reach out to us with your questions and ideas for future podcast topics. I'd like to introduce my cohost, Camille Morhardt, Technical Assistant, and Chief of Staff at Intel's Product Assurance and Security Division. She's a co-director of Intel's Compute Lifecycle Assurance, an industry initiative to increase supply chain transparency. Camille's conducted hundreds of interviews with leaders in technology and engineering, including many in the C suite of the Fortune 500. Camille, welcome today. Camille: Hello, Tom, how are you doing? Tom: I am doing well. So for those of the audience here, our first segment in each podcast is called Security Matters, where we discuss items that have caught our eye or peaked our interest in some way. So Camille in our very first podcast, what's on your mind for today's Security Matters segment. Camille: What I'm interested in is really what is a security mindset and is it something that can be developed? So just to explain that a little bit, I'm thinking, I hear terms like, “Hey, this company has security in the DNA of its organization.” Um, and then I hear, “and that company really treats security, like a check the box exercise.” So what I'm wondering is if a company hasn't organically developed this sense of security in the DNA, is it possible for them to get there? Tom: Interesting. So what do you mean by “security in the DNA?” I think that seems like a, one of those buzz terms that might mean something different to whoever you talk to? Camille: Yeah. To me “security in the DNA” means that there's no question in anybody's mind within the organization or anybody who encounters the organization that security is always at the forefront of anything anybody's doing. And it's always something that is held in high regard. So it's never something to be dismissed. So for example, like I can tell Intel, uh, to choose a slightly different topic: safety. There's never a question. Safety is always top of mind for everybody to the point where it borders on the ridiculous, right? You can walk up a stairwell at Intel and it says “Are your hands free? Be sure you can grab the railing,” you know, “get a cup holder for yourself.” Or even “it's summer time, but sure you've got sunscreen on. It overflows to beyond what's even reasonable, right? There's no question that matters. Tom: No, I laugh. Because I've seen those signs. So it is absolutely built into the culture. Camille: And I think beyond that, there's no question that say any executive you might happen to find in the stairwell is also following that behavior. Tom: That’s right. Camille: So it's not something that people preach and then it only grassroots; it's really embedded top to bottom in an organization. And anybody new who comes in, you know, quickly realizes that it's not a joke. Tom: Right. And I think that's true on a safety sense, but we started off with security. So what would that look like? If security were to the same extent that safety was built into the way everybody thinks, what would that look like? Camille: I'm not sure that you can guarantee security in the same way that you can guarantee safety. So in other words, you have a controlled environment in many safety situations. Let's say not probably if you're driving down the road or something, but if you're operating a manufacturing facility, you've got a pretty controlled environment. You can make sure that people are never walking where a robotic arm is swinging or something like that, right? When you talk about security, particularly in the compute space, you're by definition, you're releasing that product out into the ethers and then one step worse, you're connecting it to the internet. And if you're not doing that, you're probably not leading on the sophisticated end of things anyway, right? So if you want to be, you know, internet of things, or even just generally operational these days, you're connected to the internet to some degree. Well, how do you guarantee that? Because there's no perimeter security, right? You can't lock the door and everything's safe. You are accessing the outside world. So how did you go and do that? Tom: It's a bit, not almost, non-deterministic like it's a never ending and journey with regards to security in that sense, like how paranoid do you need to be? What are the threats that you are concerned about? And it seems like that list would be at least always evolving, if not, never ending. Camille: So how, how do you get your organization to put security first if it's not doing it already? Tom: Well, I think, you know, you're raising a good question. There's no single answer for sure, but I think first and foremost, people have to realize security is everybody's business. It's not the security team's job to keep the product safe. It's everybody's job. It starts from initial product inception all the way through manufacturing and even out into the customer real world. And then the other element I think is, yeah, maybe, you know, the stick approach, you know, the keratin stick, the stick approach is just, dollarize what happens when you're not secure and what happens to your brand reputation and what happens to, you know, the costs that you incur as a company they're significant. Camille: I like it. So submit your, your budget of “I'm going to need this much money because we've had a breach.” Tom: Yeah. Camille: As opposed to… Tom: Yeah, write the headline the day after the breach, and that might motivate people. This is a good topic. We should talk about security and what people should be thinking about and maybe what isn't so obvious. I think that's the podcast for today. Let's, let's go with that as a podcast. Camille: Sounds good. Tom: In today's podcast we're going to explore the key elements of cyber security that you just can't ignore. And for that topic, we've got a guest I'm really excited about: Maribel Lopez. She is a founder and Principal Analyst at Lopez Research focused on digital transformation. Maribel Lopez founded the Emerging Technology Research Council, which is a community of business and technical leaders in Fortune 1000 companies focused on driving innovation and business value with mobile and other emerging technologies. So welcome Maribel. Maribel: Thanks, Tom, excited to be here. Tom: Could you tell us more about this research council? Maribel: The research council is a group of technology leaders. They come together to talk about best practices and deploying technology. Some of it's emerging tech, but some of it's tech we've talked about a long time that just continues to change. Tom: That's interesting. So, you know, in today's topic, I mentioned earlier, we wanted to talk about the items about security that people just can't ignore. I wonder if you could talk a bit about the overall security landscape. Maribel: I think one of the things that's really interesting about security is that I look at it as a layer cake. There are multiple layers of security that you need in an organization. And sadly, there's no one-size-fits-all. You have to basically block and tackle every single layer of that. And we hear that from the customer base. They're continually asking us, “Hey, do I need to deploy this? Should I be looking at that? There are all these new tools. I don't know which ones I should really be diving into. What do you think.” Tom: Can you say more about how customers view just standard security? Maribel: I think they want what everybody wants. They want a silver bullet. They want to just throw in one tool, it'd be one and done maybe two and done. But if you look at the average corporation, there's somewhere between 40 and 80 security tools. There's definitely a sense of fatigue, particularly as we continue to get more and more new threats that seem to have an never ending set of tools. It's like how many security widgets is enough already? Tom: Uh-huh. No, I, I definitely myself, in talking to customers, run into all the time, the, just the complexity of how one security tool impacts and influences another security tool. And just keeping that as you call it, the layer cake upright is a huge challenge. Camille: Hey Maribel, it’s Camille here. So is it just networks that we need to be concerned about or also in points? Maribel: Actually, that's a great point, Camille, because you know, the, one of the other real security challenges we've seen--particularly as people have gone to remote work--is this concept of aging PCs devices that don't have a trusted security stacks on them. They could be tablets, they could be PCs, it could be mobile phones. So really the end point has become very wide open and open for attack and compromise. Camille: Do you have advice for companies now everybody's working from home, how they can boost security in those home environments? Maribel: Yeah. So the first thing I think we have to figure out is are they using personal hardware or not? Is that hardware compromised? Because let's just say you give somebody a VPN and they're tunneling into your network, but their actual machine is compromised. You've just let somebody into the network inadvertently. So. finding ways that you can test the health of the device, finding ways to manage devices that are personally owned, but in a way that you can separate the corporate data from the personal data, I think is one of the low hanging fruits. And then hopefully getting to the point where you actually have hardware that you provided to your employees that you know, is safe and secure and that you can manage and having that ability to manage. But I think the other thing we have to think about as patching in general, Just making sure that everybody's machines are passionate up to date. And then finally, I'd say we forgot about security training. A lot of people were sent home very quickly and they just didn't have that set of best practices of knowing not to click on links or other things. Particularly a lot of people are getting caught in the early days with the concept of, you know, click on this link to hear more about COVID and what it means for you. A lot of machines were compromised that way. Camille: So there's depth, right? And then there's also breadth, which we may not have considered so much in hardware until recently. True? I don't know, Tom, are you seeing product portfolios starting to address system health after manufacturer, after we ship? Tom: We have. Actually, what we're seeing is a realization that a device has multiple phases over its existence. It has really the build phase, which there's a lot of focus on the build phase. And then there is a transfer phase when a device moves from its manufacturing location to ultimately to the user of the device; then there's the operate phase; and then finally the retirement phase. And security means something different in each of those phases. And so we're starting to see customers. Paying attention to what kinds of capabilities does the platform you need to be able to support in order to stay safe in these various ranges? Like for example, understanding has the device been tampered with before you provision it and put it on your network? And increasingly we're seeing companies work in this case with Intel to do that. Another area is around IOT. The devices don't have users attached to them. So they sit on a telephone pole or in a factory somewhere; they don't have a human sort of managing them and looking for anomalous behavior. And so IOT is a whole category of use cases that is very much concerned about physical security, because somebody can tamper with the device physically and just making sure that the device is operating the way we would expect it to be. So Maribel, I wonder what kinds of protections are you seeing customers implement on IOT besides the ability to update? Maribel: Yeah, so the first thing I think we have to actually do very basic things, like change the names, change the passwords. Well, let's just assume you did that. What would you be looking for next? You'd be looking for, you'd be looking for encryption. What's the behavior of that device intrusion detection and make sure that that bias hasn't been compromised and taken over and being used to send traffic that it shouldn't be sending. So those are a few of the things that we've been talking to people about is like go the first mile, but then go the second and the third to make sure that you’re really assessing the behavior of those devices and understand what they should be doing and then understand what they are doing. And if there's a difference between those two, make sure that you're turning on the right kinds of security stacks to make sure that those devices don't get compromised or remediate them if they have. Camille: What risks should companies be looking at in their supply chains that they might not be tuned into right now? Maribel: Great point, Camille. I mean, the supply chain is sort of the initial thread factor before it's even at the person. So when we talk to people about the supply chain, it's important that you understand several things. First is like, what are the components within that supply chain? And can we verify that those are actually the right components--that they've been signed by those individuals saying, yes, this is the component. It's the right component. The second one that we need to think about is your suppliers themselves. They could be compromised. And if they have your data, then that compromises you. The third we should be looking at is I know, particularly now--while there might be hardware shortages or where there might be some sensitivity to budgets--we see organizations starting to buy in different channels that they might not have purchased in before. And they in fact might be getting counterfeit hardware. You know, there have been examples, many examples of, for example, networking equipment that people saw that they were buying a specific brand of networking equipment, but it turns out that they were buying a very compelling fake. And imagine that, you know, in the deep part of your network, you have hardware that is not the right product. What could that do if somebody put software that to take over your network, steal all of your data? So you really have to think on a component level. Or if you're purchasing who you're purchasing from and being able to validate that that whole system is the whole system that you bought or validating specific components of it. So there's a lot in the supply chain that I think we have to think about that we didn't necessarily consider before. Tom: So I, I wonder if maybe we transition just a little bit here and look now into the future over the next several years. I wonder if you could talk, maybe a little bit about some of the major shifts you expect to see over the next year or two. Maribel: Well, I think the big shift that we've been talking about for a while now, but has not really permeated into organizations is around this concept of “zero trust.” And so this is where you're doing a user behavior analytics or in the user could be a person or it could be devices, but think about creating a profile of what your known behavior is and then being able to say--using machine learning and deep learning--saying that behavior we're seeing now, it doesn't look like normal behavior for that user, for that entity. What should I do now? Well, usually you want to quarantine that person or thing, and then do some security checks to see if she'll allow them back into the network. That concept of what normal user behavior is, is a bit topsy-turvy in a world where people are working remotely or even worse they're going back and forth between work and home, some other place. So when that happens, predicting what “normal behavior” looks like can be difficult, but that zero trust concept seems to be where we're going right now. Camille: What are some of the issues that IT departments might be facing right now, as people are struggling to figure out how to get things set up in a kind of unusual environment quickly? Maribel: So they've had a couple of challenges. One is obviously figuring out how to support remote work, you know, how do we get devices into hands? How do we VPN clients scale? Do we want to do things like virtual desktop so that we can have better security? How do we think about that whole portfolio then? Then I think we're going into a secondary layer of when we're starting to think about zero trust or when we're starting to think about connecting more devices, how do we construct roles? How do we construct policies around those roles? What looks like normal behavior? And then I think we're also looking at, I need intelligent hardware that has intelligent software so I'm not drowning in alerts. You can see a world where people are drowning in alerts continually, particularly with more tiny devices, sending lots of information. So we're now being tasked with finding solutions that will be more predictive and prescriptive on behalf of us and say, “Hey, I think there's a problem that might be happening here. And here's what you should go look at to see if there's an actual problem.” So we talk about automation, but we're not necessarily automating the human. What we're trying to automate is getting the right information to individuals so that they can act accordingly. Tom: Yeah, I think there's also the other element on top of that, which is the experience from the user standpoint has to still be good because if it isn't good, we've known for years and years now that employees will go around the IT solution and effectively sort of create their own platform, their own set of how they get things done maybe as like a shadow IT problem. Maribel: Yeah, we're seeing shadow IT. Shadow IT is real. And what I think it really gets to is that user experience part that you talked about. So now I think the imperative for business leaders is to say, “Hey, we know that people are going to be using a set of their own solutions. Let's make sure we know what they're using. Let's make sure that we protect the data that shouldn't be in. Say some. Third party documents, storage that shouldn't be in some third party, email client.” Really, it's also one of the things that I think is so important about the postcode world work. We have an understanding and a need now to say, “we have to support multiple platforms. How do we do that in a secure way?” Because we also have the data imperative where we have to make sure that we've secured the data because. There are penalties around that there's regulation around that. And we have to be able to marry the user experience and the regulation and the security Tom: To me, this seems like we're just at the beginning of a fairly significant transition when you think about security forced into it in the near term and COVID, but we'll likely in my opinion, at least continue on behind that. Tom: Let's, let's try to have some fun now and talk a little bit about what do you think are some of the things that you just cannot wait to get away from now in this current COVID-19 scenario? And then I'm going to follow it up--I'll just tell you right now--I'm going to follow it up by what are the things that you hope to preserve that were maybe some surprises from having to work from home or all the other things that we're doing with COVID? Maribel: I think we need to have a more balanced meeting where it's some video audio, and sometimes it just might be some messaging cause you don't need to see anybody that day (laughs). So that’s one. You know, on the security side, one of the things. I don't think we'll get away from that we're sort of forced into, but maybe it was a good force. And that's the concept of, he's got to check the settings on everything. So things like we saw in the video conferencing area, where we had, you know, video bombing, so to speak, where people were coming in and where it's supposed to be coming in. There's a lot more sensitivity now of making sure that you have your settings. Right. And then when things update, your settings are still there. So things don't turn on automatically or you've put in the right security so that people can stay out of your meetings. Things of that nature, I think are good. Tom: That's a good list. I have a couple of things, myself. One thing I can't wait to be done with at some point is the fact that every time I dial into either a video meeting or now audio meeting or whatever, my computer cannot remember what audio and video device, it thinks it's talking to, it just drives me crazy. Like, why can't we solve this problem? It seems like such a solvable problem. And then the thing that I really, really love about this time is I don't have to drive to work. I love that video for me is, yeah, it's a substitute for actual face to face contact, but I have a hellacious commute and I love the fact that I don't have to do it. So Camille, you have anything? Camille: I think we're going to see more and more communications or interaction, style apps emerging--both for fun. Um, and also education and also work related. Everybody's got this issue with video. So what kinds of interesting things are we going to see emerge? So I'm very much looking forward to that. And I'm also concerned as Maribel said that we are able to make sure we have, we maintain privacy and appropriate security and confidentiality with those new emerging apps. Tom: The one thing's for sure is that we won't be going back to the way it was pre. COVID-19 there's definitely going to be changes. So with that, I think we can draw this podcast to a close I'd like to thank Maribel for joining us. Your insight today was great. I think it gave us a perspective on customers and, and in particular, some of the things that people aren't necessarily thinking of when they think about security. So Maribel, thank you again for joining us. Maribel: Thank you. Tom: We invite people to please subscribe to our podcast. It is going to be published on an every two-week basis. So we'll have topics that are relevant for cyber security coming to you every two weeks, a subscribe, wherever you get your podcasts, and we will see you next time.
This podcast is part of a series highlighting the finalist teams of the 2020 INFORMS Franz Edelman Award competition, to be held on September 29. Joining me for this episode are George Stark, Distinguished Engineer, statistics and quality at IBM, and Dorothea Wiesmann, Program Director and Technical Assistant to the Director of IBM research to discuss IBM’s finalist entry for the 2020 Franz Edelman Award.
Amy M. Sleboda, CCI, CNHP Amy made her way in the corporate world for over 20 years. Holding such positions as Business Analytics Manager, Marketing & Events Coordinator, Accounts Receivable Specialist, Technical Assistant, Certified Trainer, & Quality Control Specialist (just to name a few), Amy amassed personal enhancement skills that will last throughout her lifetime. Even though she was eating healthy & exercising, Amy started to realize how mental health played an important role in one's overall well-being. Within all of the above-mentioned positions, Amy saw how the mental & physical stresses of the expectations (that went along with the job functions) were affecting her health in a negative way; she knew it was time for a change. It's not that she didn't enjoy or appreciate her work experience throughout the years, ultimately they just didn't resonated with her. Amy also knew it was time to stop putting all of her energy into someone else's business. After a visit to see a Natural Health Professional, Amy decided to change her career path and pursue one in Natural Health and Iridology. She thrives on sharing that knowledge to give others hope and understanding, so they may also feel empowered to be in control of their own health and well-being. Amy completed the Iridology Master Practitioner course through Trinity School of Natural Health in 2018. She is a Certified Comprehensive Iridologist through the International Iridology Practitioners Association. Amy also completed the Certified Natural Health Professional course through Trinity School of Natural Health in 2019, and is currently pursuing education to become a Certified Holistic Health Practitioner. Amy founded The Entire You, LLC in April of 2019, is actively seeing clients, and feeling more aligned with her life's purpose. To connect with Amy look into the following: www.Entire-You.Com and email Amy at Entire-You.Com
Josh and Lachie speak to Josh Stevenson from Around The Bloc about policing at the Sydney Derby, including allegations of assault and heavy-handed tactics by the Riot Squad. Plus, Pete Nowakowski, Technical Assistant to the Australian Deaf Football Team, joins us to discuss their preparations for the World Championships in September, and how helping coach a hearing-impaired squad has made him a better coach.
Pete Nowakowski, Technical Assistant to the Australian Deaf Football Team, joins us to discuss their preparations for the World Championships in September, and how helping coach a hearing-impaired squad has made him a better coach.
Find out what's new in the updated version of the Substance Abuse Prevention Skills Training curriculum! The SAPST has been a staple in prevention professionals training since the early 1990s. Over the years it has been updated with current data, latest trends, and all around improvements. SAPST Master Trainers worked tirelessly last year and now bring you the most up-to-date and current SAPST curriculum. During this episode, I speak with SAPST Master Trainer Dodi Swope and we unpack what is new in the curriculum. The same SAPST you know and love: but with a new haircut. Learning Community Link: https://conta.cc/2UuZhae Presenter: Dodi Swope, MEd, LMFT Dodi Swope recently joined the Southwest Prevention Center as a Training and Technical Assistant for the Region 6 Prevention Training and Technology Transfer Center. In this role, Dodi provides training and technical assistance to clients throughout Region 6 to assist them in achieving their substance misuse prevention outcomes. Dodi brings over 35 years of experience to this role, with a career that spans education, counseling psychology and public health. Most recently Dodi served as a training and technical assistance specialist at SAMHSA’s Center for the Application of Prevention Technologies (CAPT), working with states and tribes on their efforts to prevent substance misuse and substance use disorders. Dodi provided expertise on interventions across the lifespan and throughout the continuum of care to address the consequences of opioid misuse for the individual and their family and community. Dodi provided research and implementation expertise that included evidence-based programs for infants and toddlers in homes where opioid misuse is present, programs for affected children of elementary and middle school ages as well as more traditional high school prevention programs. Dodi also provided consultation on opioid overdose prevention, including harm reduction strategies and post overdose interventions to community leaders working on the ground to stem the tide of fatal opioid overdoses. Dodi’s passion is teaching others about the wonders of human development and assisting individuals, families, and communities in developing systems, programs, and interventions that support healthy people in healthy communities. Dodi holds Bachelors in Education from Wheelock College with a major in Early Childhood Education, with a concentration in Special Needs. She also earned a Masters in Education; Major in Counseling Psychology, Family Therapy Program, from the University of Massachusetts, Amherst. She is licensed as a Marriage and Family Therapist in the state of Massachusetts. Dodi’s background includes teaching in regular and special education settings and a clinical practice serving children and families impacted by substance use disorders in the Boston area for over ten years. For follow up questions, in-person training and technical assistance please visit www.pttcnetwork.org.
Welcome to Episode 7 of These Are Our Kids: A Podcast for JDAIconnect.For this episode of the first season of the podcast, PJI's Auri Whitaker and Beth Oprisch chatted with Lisa Macaluso.Lisa cut her JDAI chops in New Jersey and has spread her wings, and wealth of knowledge, across the nation as a JDAI Team Leader and Technical Assistant. We talked about Rutgers, New Jersey and state scale. We talked about dissertations, changed career paths, and Lisa's why. We discussed the art and science of JDAI implementation and leading "from the middle". We talked, laughed, and learned from one of the great voices in the field. Lisa references the JDAI In New Jersey Practice Guide and gives her colleagues and friends from the Garden State props for becoming the first state to Implement JDAI Statewide. You should also check out Jennifer LeBaron's blog on that accomplishment. Lisa also wrote a blog about state scale on JDAIconnect. And finally, here is the matrix she talks about on the podcast.Thanks to the amazing MAC for being on the podcast.
About the Book: For centuries an aggressive secularism has fought to occupy the place once held by religion in Western society. Its intellectual leaders are ambitious. Their goal is to remove God from public discourse and then from memory. While they claimed that godlessness would bring about an era of peace, it brought history's bloodiest century instead. Civic institutions founded on Judeo-Christian principles began to crumble apart from them. Firm and commonly held ideas — about rights, duties, and dignity — have vanished when their divine origin was denied. Alberto Martinez Piedra, a respected scholar and former U.S. ambassador, tells the intellectual story of our time in a sweeping overview that places the New Atheism in its proper context and valiantly upholds the greatness and incomparable richness of the Judeo-Christian tradition. Sir Winston Churchill said in 1948: “Those who fail to learn from history are condemned to repeat it.” No God, No Civilization:The New Atheism and the Fantasy of Perpetual Progress aims to help opinion leaders and policymakers of today avoid the tragic mistakes of the past. About the Author: Amb. Alberto Martinez Piedra, Ph.D. is a Professor Emeritus at the Institute of World Politics. In 1959, Amb. Piedra was the Director General of Exports and Imports of the Cuban Ministry of Commerce. He was the Technical Assistant of the Department of Economic Development of the Cuban National Council. Amb. Piedra was the Director of the Latin American Institute and Chairman for the Department of Economics and Business at The Catholic University of America. He was the U.S. Representative to the Economic and Economic and Social Council of the Organization of American States. He served as the United States Ambassador to Guatemala from 1984-1987. From 1987-1988, he was the Senior Area Advisor for Latin America during the U.S. Mission to the United Nations. Amb. Piedra has authored two books, Natural Law: The Foundation of an Orderly Economic System and No God, No Civilization:The New Atheism and the Fantasy of Perpetual Progress.
About the presentation Left brain thinking. Right brain thinking. How do our brain functions impact our Lean practices? Continuous improvement implies continuous change. How do our ingrained habits influence our actions? There is an increasing awareness and incorporation of psychology and neuroscience in business and leadership reading; how and which of these concepts have you integrated into your Lean practice? You can watch the video of the presentation at: https://www.youtube.com/watch?v=5EBEoiWaTtw Brock Husby, PH.D., P.E. Brock is a process improvement Leader with primary areas of focus on Lean applied to Finance, Agile/IT/Software Development, Product Development, Healthcare, and Manufacturing, as well other applications. Brock is a Licensed Professional Engineer (P.E.), Certified Scrum Master (CSM)/Lean coach/Lean Product Developer, consultant, author (Productivity Press, Inc. & IISE), instructor (IISE, ELSS, UTSA), speaker and researcher. He has co-authored two books on Lean through Productivity Press: “Lean Daily Management for Healthcare Field Book” and “Hoshin Kanri for Healthcare: Toyota-Style Long-Term Thinking and Strategy Deployment to Unlock Your Organization’s True Potential”. He is currently a Senior Lean Coach with Standard Insurance, leading the Lean transformation in IT/Software Development. He was a Process Assurance Engineer/Corrective Actions Engineer for the Space Shuttle Program at the Kennedy Space Center (Cape Canaveral, FL) and a Technical Assistant at Car and Driver Magazine. He was an Associate Vice President (AVP) at Baylor Scott & White Health, where he was an integral part of the deployment of a holistic Lean approach throughout the 13-hospital, 13,000 employee system. A case study from my Ph.D. Dissertation (based on his consulting work) was recently featured in Prof. Jeff Liker’s new book “The Toyota Way to Service Excellence”. He was one of the 3 Industrial Engineers who built the program for Denver Health becoming the first healthcare delivery organization to win the coveted Shingo Prize for Operational Excellence (March 2011) and demonstrated operational expense savings of $124,000,000 (as of 2013). The event was held in Portland, Oregon on Dec 4, 2018 at CENTRL Office, hosted by North Highland.
The ThoughtWorks Technology Radar is the must-read report for anyone interested in state-of-the-art software development. In this episode, we take a behind-the-scenes look at how the Radar is built: how technologies get onto the Radar; the in-depth discussions over where they’re placed; and why some things miss out. Regular co-hosts Dr Rebecca Parsons and Neal Ford are joined by Marco Valtas, lead consultant at ThoughtWorks Brazil and Camilla Crispim, the outgoing Technical Assistant to OCTO. https://www.thoughtworks.com/radar
Lakecia Gunter is the Director of Partner Marketing and Engagement for the Desktop Client Platforms group at Intel. Prior to her new role, Gunter was the Chief of Staff of Intel Labs, Technical Assistant to the Corporate Vice-President, and Managing Director of Intel Labs. Lakecia Gunter served as the keynote speaker for Corban University's annual Christian Thought Leader Conference. This year's theme was Flourishing. The full title: “Becoming Agents of Hope in a 21st Century Culture: Flourishing at the Intersection of Faith, Work and Economics.” In her opening address, Lakecia Gunter shared her career story and spoke on faith and what it means to give your trust to God in your professional path. More at 1. https://www.corban.edu/news/2016/03/09/gunter-launches-christian-thought-leader-conference 2. https://www.corban.edu/news/2016/03/16/christian-thought-leader-conference-hosts-nearly-2000-community-members 3. https://www.corban.edu/event/2016/03/07/christian-thought-leader-conference 4. https://www.corban.edu/sites/default/files/storage/16624P%20Christian%20Thought%20Leader%20Conference%20Brochure%202016_v4.pdf
New Wave: Materials, Methods and Media, Glasgow School of Art 1970-1986
Episode 2, Section Five. Section Five was an experimental First Year course run by Ted Odling. Initially the course was set up in 1962. In 1965 Ted was awarded a Leverhulme Fine Arts Travel Grant to visit Art Colleges across Europe, following this trip Ted set up a new General Course at GSA for first and second year students. This podcast features in order of appearance: Noelle Odling, daughter of Ted Odling. Jimmy Cosgrove studied at GSA from 1969-1972, specialising in Textile Design. He became a member of staff at GSA from 1973-1999. He started as a Lecturer in Textile Design, then Head of Printed Textiles, Head of First Year Studies and subsequently Deputy Director of the School from 1990-1999. Jacki Parry studied at the school from 1970-1975, specialising in Printmaking and then gained a post-graduate diploma in Printed Textiles. She worked in both the Design and Fine Art school and became Head of Printmaking in 1991. Elspeth Lamb, a student of Section Five from 1969-1971 then specialised in Printmaking. Bob and Eileen Murray, students of Section Five from 1968-1970, specialising in Graphic Design and Printmaking. Lyn McLaughlin, started as an AV Technician in the Architecture School in 1978 and then went on to work as a Technical Assistant to the whole school in various departments. She currently works as part of the Learning Technology Resource unit. Alastair Macdonald, studied at GSA from 1973-1977, specialising in Product Design and started to teach in First Year Studies in 1983 and then in the Design School. He is currently Senior Researcher in the School of Design.