Podcasts about American Greetings

In this episode of Leader Generation, Tessa Burg talks with Tariq Hassan about what it really takes to modernize a business for the AI era. Drawing from leadership roles at agencies, Hewlett-Packard (HP), Petco and McDonald's, Tariq shares lessons from leading transformation at some of the world's biggest brands. They explore why success with AI is not chasing the newest tools. Instead, it starts with understanding the problem you're trying to solve, organizing your business around customer needs and using data in ways that build trust—not just transactions.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Guest: Tariq is a transformational, global business leader whose career sits at the intersection of culture, sports, commerce, and technology. With more than 25 years of experience spanning Fortune 50 companies to fast growth startups across a wide range of categories. He's recognized for modernizing organizations through digital transformation and harnessing culture to drive relevance required to grow in a digital economy. Tariq has served as U.S. Chief Marketing and Customer Experience Office at McDonald's and Petco and has held global leadership roles at Bank of America and HP. Today, Tariq is Founder and CEO of Light21, an advisory firm helping startups and Fortune-scale companies modernize marketing through AI and data platforms to create digitally enabled customer ecosystems. He also serves as a Google CMO-in-Residence while advising emerging technology and sports ventures. He can be reached on LinkedIn.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

In this episode, Tessa Burg talks with Fabio Ranieri, Head of AI Content Transformation at HP, about what it really takes to create content at scale without losing relevance. Fabio explains why better content doesn't come from simply making more of it. But rather it comes from better inputs, better audience understanding, and better systems that help marketers create content that fits the product, the customer, and the moment.  Fabio makes a strong case for why AI should free marketers up to focus on bigger ideas, sharper insights, and stronger customer experiences. It's a smart, grounded conversation for anyone trying to move past the hype and use AI in a more meaningful way. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Fabio Ranieri: Fabio is a growth and innovation leader with 18 years of global experience in product marketing, partner marketing, category management, and go-to-market strategy across B2B, B2C, e-commerce, SaaS, Telco, and consumer product sectors. Known for turning ambiguity into opportunity, he specializes in launching and scaling new experiences and products, driving digital transformation, and orchestrating high-impact GTM strategies across highly complex organizations. He's led end-to-end initiatives that delivered real business outcomes—from redesigning HP's global e-commerce channel experience, launching and leading new product lines and categories, to introducing Intuit QuickBooks' new mid-market offering. Always action-oriented, analytical, and creative, Fabio bridges the gap between product, marketing, and sales to maximize impact. He can be reached on LinkedIn.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

What if the biggest problem in digital advertising isn't creativity or budget—but waste? In this episode of Leader Generation, Tessa Burg talks with Zach Rosen of Multilocal to unpack the growing shift happening in programmatic media and why brands are rethinking how they buy and optimize advertising. Zach explains how AI-powered curation and sell-side decisioning are helping marketers reduce waste, improve performance and reach audiences in more meaningful moments. The conversation goes into why “cheap CPMs” are no longer the goal, how brands can focus more on outcomes instead of impressions and why better targeting doesn't have to come at the expense of inclusivity or sustainability. If you're trying to make sense of AI's impact on media, personalization and advertising performance, this episode offers practical insights without the hype. You'll walk away with a better understanding of how smarter media buying can improve ROI, uncover overlooked audiences and help brands adapt to the rapid pace of change happening across marketing today. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Guest: Zach Rosen is SVP, Business Development and Partnerships at Multilocal, where he leads global partnerships and drives the company's expansion in the US market. Over the past 15 years, he has built his career across ad tech and media, with leadership roles in revenue, strategy, and commercial partnerships. His experience includes launching Index Exchange's US headquarters and expanding its presence across North America, EMEA, and APAC offices; serving as SVP of Global Supply and Partnerships at Yieldmo; and leading addressability strategy as VP, Head of North American Publishers at LiveRamp.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

In Episode 20 of the Finish Big Podcast, host Mark Dorman welcomes Laura Bonnet, Founding Director of the Center for Family Business at the Weatherhead School of Management at Case Western Reserve University. Established in 2023, the Center for Family Business was created to connect and equip multi-generational family enterprises to build stronger legacies. Laura brings a powerful blend of strategy, corporate leadership, and advisory experience to the role — having held executive positions at American Greetings and advisory roles at McKinsey & Company, as well as experience with General Motors and Disney. In this episode, Mark and Laura explore the unique dynamics of family enterprises, the challenges of multi-generational transition, governance, strategy, and the importance of intentional legacy building. This is a must-listen for family business owners navigating succession, leadership development, and long-term continuity. Mark and Laura Discuss: The Birth of the Center for Family Business – Why Case Western launched it in 2023. Family Business Complexity – Why governance and relationships matter as much as performance. Multi-Generational Transition – Preparing next-gen leaders early. Strategic Discipline – Lessons from McKinsey applied to family enterprises. Corporate vs Family Culture – Key differences in decision-making. Legacy Thinking – Moving from wealth creation to legacy stewardship. Emotional Capital – The unseen driver of family business success. Board Structures & Governance Models – Professionalising the family enterprise. Education & Community – The role of universities in supporting family firms. Balancing Growth & Harmony – Keeping business and family aligned. Connect with Mark Dorman: Succession Plus US LinkedIn: Mark Dorman LinkedIn: Succession Plus Facebook: Succession Plus (330)-416-9271 mdorman@succession.plus About the Guest: Laura Bonnet is the Founding Director of the Center for Family Business at the Weatherhead School of Management at Case Western Reserve University. Prior to launching the Center in 2023, she served in executive leadership roles at American Greetings and worked at McKinsey & Company advising clients across industries. Her career also includes experience with General Motors and the Walt Disney Company. Laura combines strategic expertise with a deep understanding of multi-generational enterprise to help family businesses build governance, leadership continuity, and sustainable legacies.

AI is changing everything, but not in the way most leaders think. In this episode, Rishad Tobaccowala breaks down how we got here, from the early days of broadcast marketing to today's fast-moving, AI-powered world. He explains why the current moment is different, what's actually changing and what still matters more than ever. If you've been hearing about AI strategy and wondering where to start, this conversation will shift your perspective. Rishad makes the case that focusing on AI alone is a trap and instead challenges leaders to rethink their entire organization, their role and how they create value. He also shares a powerful framework for moving from control to inspiration and why imagination is becoming one of the most important leadership skills. You'll walk away with practical ways to think about talent, structure your team and stay competitive in a world that's evolving faster than ever. Whether you're leading a team or just trying to keep up, this episode will give you a clearer way forward. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Rishad Tobaccowala: Rishad Tobaccowala was named by BusinessWeek as one of the top business leaders for his pioneering innovation, and TIME magazine dubbed him one of five “Marketing Innovators”. He is one of only 300 people elected to the Advertising Hall of Fame since 1948. Rishad is the author of Restoring the Soul of Business: Staying Human in The Age of Data which helps people think, feel, and see differently about how to grow their companies, their teams, and themselves to remain relevant in transformational time, and Rethinking Work which helps people thrive amidst the seismic changes that will occur at work due a combination of changing demographics, new mindsets, the rise of distributed work, and the spread of AI.  Rishad Tobaccowala remains a Senior Advisor to the Publicis Groupe where he has spent his entire career, most recently serving as the Chief Growth Officer and Chief Strategist of the 100,000+ person firm. Prior to those roles Rishad was the Chairman of Digitas and Razorfish. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Technology doesn't have to be scary or steal jobs. In this episode of Leader Generation, Katya Lobynko shares a fresh perspective on digital transformation—one that puts people at the center. From her “people-priorities-process" approach to getting user feedback in hours instead of months, Katya breaks down practical frameworks for leading change that actually work.    If you're tired of hearing about AI taking over and want to learn how technology can make work more meaningful, this episode is for you. Katya offers real strategies for building change from both the bottom up and top down, plus her lean startup approach to testing new technologies before making big investments. You'll walk away with actionable tools for becoming the kind of change leader who creates transformation that people want to be a part of.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Katya Lobynko: Katya Lobynko is a digital transformation leader with 15+ years across FMCG and pharma in EMEA and Asia. Her expertise spans commercial operations, data & analytics, conversational AI, and innovation with emerging technologies. She has held roles from global strategy and operating model evolution to local program leadership at P&G, Sanofi, and Danone, where she currently serves as IT & Data Director. Katya brings structure to complexity and delivers business results through a pragmatic, people-centered approach with a strong focus on stakeholder alignment, business value, and sustainable change. She serves on the global P&G Alumni Network Board. Connect with Katya on LinkedIn. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Tessa Burg talks for a second time with Mariano Bosaz, Global VP of Consumer Data and Strategy at Coca-Cola and the author of “Digital Mindset.” This time, they dive deeper into practical applications of digital thinking, moving beyond theory to give you actionable strategies you can implement right away. Mariano shares real-world examples of how the shift from analog to digital thinking transforms problem-solving, particularly around the "last mile challenge" that affects so many industries. You'll discover what teams of the future look like and get concrete use cases from recent headlines that make these concepts accessible and immediately applicable.  Whether you're a business leader looking to stay ahead or someone curious about how AI-era marketing really works, this conversation offers valuable insights from someone operating at the highest levels of global business. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. Listen to the previous episode with Mariano here. About Mariano Bosaz: Mariano Bosaz is the author of Digital Mindset and an experienced digital leader serving as the Global VP of Data and Digital Head of China at The Coca-Cola Company. With a career spanning over two decades, his background includes founding and selling a digital business during his student exchange the University of Richmond in 1999 and holding key leadership roles such as Group Digital Director for Eurasia and Africa—overseeing 92 countries—and Vice President of Digital in Asia. In addition to his corporate experience, Mariano has served as an assistant professor at London Business School since 2015. His current work focuses on the intersection of emerging technologies and strategy, underpinned by research into blockchain and cryptocurrencies since 2020 and his role on the advisory boards of several AI startups. Mariano can be reached on LinkedIn or at marianobosaz.com.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

AI is moving fast, and for a lot of leaders that creates both pressure and possibility. In this episode of Leader Generation, Tessa Burg talks with Rohit Prabhakar, Global Head of Digital Experiences and Capabilities at Visa, about what it really takes to lead transformation when the rules keep changing. They dig into why strong foundations still matter, why connected data is more important than ever and why leaders need to balance quick wins with bigger reimagining. If you're trying to make sense of AI beyond the hype, this conversation is worth your time. Rohit shares practical ways to think about adoption, experimentation and change management without getting stuck in overplanning or unrealistic ROI expectations. It's a thoughtful listen for anyone leading teams, modernizing operations or figuring out how to move forward while bringing people along with them. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Rohit Prabhakar: Rohit Prabhakar is a Fortune 50 CMO and Chief Digital Officer who has generated $1.7B+ in business value by turning customer obsession into revenue growth. Currently leading global digital experiences at Visa, he has transformed marketing, data, AI, and CX across McKesson, Thomson Reuters, and FIS. Rohit's superpower: making customers love the most powerful growth engine. You can reach him at Rohitprabharkar.com or on LinkedIn. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

The year was 1985.........The Walt Disney Studios produce a movie that under performed and really expensive...and out of no where, American Greetings said "Hold my beer." The Care Bears Movie came out 3 months later....and let's just say...we would much rather of it have not! 

During National Women's History Month, Leader Generation welcomes Nicole Purcell for a conversation about creative leadership. While so many conversations right now are focused on AI, this episode shifts the spotlight to something just as powerful: hospitality, intuition and the kind of human-centered thinking that makes teams thrive and people feel seen. Nicole shares how her career journey shaped her leadership style and how she built The Clios into a bigger, more connected brand by listening closely, trusting her vision and creating space for others to grow. She talks openly about resilience, communication and what it really means to lead with both strength and heart. You'll also hear how creativity shows up far beyond design—in problem-solving, team building and making great decisions under pressure. If you're leading a team, growing in your career or just looking for a fresh perspective on what strong leadership can look like, this episode is worth your time. It's an inspiring listen for anyone who wants to build with more intention, lead with more empathy and stay connected to the human side of work. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Nicole Purcell: Nicole Purcell is CEO of the Clios, a global awards platform celebrating creative excellence in advertising. With a bold, culture-forward approach to business, creativity, and leadership, she has reinvented the Clios, transforming it from a traditional awards show into a dynamic, year-round ecosystem that inspires, celebrates, and connects creators and brands across industries and continents. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Ever feel overwhelmed by all the data and metrics coming your way? You're not alone. In this episode of Leader Generation, Tessa Burg talks with Scott Sutton about one of marketing's biggest challenges: figuring out what's actually worth measuring. Scott shares real-world insights from his experience managing media for major restaurant brands like Hardee's and Carl's Jr. You'll discover why measuring everything can actually hurt your marketing efforts, how to identify the metrics that truly matter to your business and practical strategies for getting leadership buy-in on your measurement approach.  This conversation is packed with actionable advice for anyone trying to cut through the noise and focus on outcomes that drive real business growth. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Scott Sutton: Scott Sutton helps brands cut through complexity and focus on what truly moves the needle. With a deep belief in practical measurement and cross-channel accountability, he ensures media decisions are grounded in business impact—not just impressions or trends. Scott's career spans iconic brands including Bridgestone, Nissan, Mars Petcare and AT&T. He is known for building integrated measurement frameworks that align media investments with real business outcomes—whether that's driving app downloads, loyalty sign-ups or in-store traffic. His recent work includes orchestrating the Alix Earle “Hangover Burger” campaign, which generated over 4 billion paid and earned media impressions—without a Super Bowl buy. At Mars Petcare, he helped establish Pedigree as a founding partner of Animal Planet's Puppy Bowl, creating breakthrough engagement through content-led partnerships. Scott brings practical, tested insights on driving results in today's fragmented media environment—where focus, flexibility, and accountability matter more than ever. Scott can be reached at s.sutton@ckr.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Margo is joined by illustrator, creative community builder, and industry champion Salli Swindell, who has spent nearly five decades in the illustration world. Salli began her career at American Greetings before co-founding several beloved platforms with her brother Nate Padavick—including They Draw, The Illustrator's Circle, and Illustrators For Hire—all dedicated to celebrating and promoting illustrators around the globe. Margo and Salli explore Salli's creative evolution, from decades of client-driven illustration work to embracing a more personal, self-directed creative practice. Margo and Salli discuss: The power of starting small and following curiosity instead of waiting for a master plan How Salli and her brother Nate built global platforms from the ground up Why partnerships with people who have different strengths can open unexpected doors Salli's shift from decades of client-driven illustration work to developing a personal creative practice The origin story of Snack + Sketch, a gathering that blends creativity, food, and meaningful connection Why community, creativity, and shared meals can be powerful pillars of wellness How simple gatherings around your kitchen table can spark inspiration and lasting creative friendships Connect with Salli: Instagram: https://www.instagram.com/sallistyle/ Website: https://freshfoodillustration.cargo.site Illustrators For Hire: https://illustratorsforhire.com The Illustrator's Circle: https://www.illustratorscircle.com They Draw: https://www.they-draw.com  

Step into the colorful, creative world behind one of the most iconic children's brands of the 1980s in this vibrant episode exploring the lives of G.G. Santiago and Muriel Fahrion. Before there was a global franchise, there was an idea—sparked by imagination, persistence, and a desire to bring more light into the world. G.G. Santiago dreamed up a little girl who would make the world brighter, a concept that would become Rainbow Brite. Her vision of color, hope, and emotional storytelling became a cultural phenomenon, resonating with a generation of children and leaving an indelible mark on pop culture. Muriel Fahrion's journey began in the art department at American Greetings, where she illustrated a simple greeting card character that would blossom into Strawberry Shortcake—complete with dolls, cartoons, and an entire universe of sweet, fruit-themed friends. Her work helped define the look and feel of 1980s girlhood, blending whimsy with warmth. It was at American Greetings that G.G. and Muriel first met—two creative women working inside a corporate system that would shape the future of children's entertainment. What began as a professional connection grew into a deep friendship, and they remained best friends for years, supporting one another as their creations grew into global franchises. Follow us on IG: @homance_chronicles Connect with us: linktr.ee/homance Send us a Hoe of History request: homancepodcast@gmail.com

AI isn't just changing marketing tools—it's changing how leaders think about strategy, value and growth. In this episode, Tessa Burg talks with Mariano Bosaz, author of Digital Mindset: Marketing Strategies for the AI Era, about what it really takes to lead through transformation without losing what already works.  You'll hear a practical way to think about “digital mindset” as a bridge, not a replacement, for how businesses operate today. Mariano explains why companies need both analog and digital approaches, how AI is accelerating productivity (and making prioritization harder) and what leaders can do to support teams through the shift. He also breaks down the difference between engagement and involvement—and why involvement is where brands build real equity. If you're trying to make sense of AI's impact on work, marketing, and competitive advantage, this conversation provides a clearer framework. It's full of real examples and down-to-earth guidance on how to move faster, make smarter choices and create value that's difficult for competitors to copy. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Mariano Bosaz: Mariano Bosaz is the author of Digital Mindset and an experienced digital leader serving as the Global VP of Data and Digital Head of China at The Coca-Cola Company. With a career spanning over two decades, his background includes founding and selling a digital business during his student exchange the University of Richmond in 1999 and holding key leadership roles such as Group Digital Director for Eurasia and Africa—overseeing 92 countries—and Vice President of Digital in Asia. In addition to his corporate experience, Mariano has served as an assistant professor at London Business School since 2015. His current work focuses on the intersection of emerging technologies and strategy, underpinned by research into blockchain and cryptocurrencies since 2020 and his role on the advisory boards of several AI startups. Mariano can be reached on LinkedIn or at marianobosaz.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Marketing used to feel more predictable. You picked your channels, launched a campaign and tracked performance in a fairly linear way. Today? Consumers are bouncing between social, search, streaming, AI tools, connected devices and more—all before making a decision. In this episode, Matt Fanelli joins Tessa Burg to unpack what's actually broken in marketing measurement and how leaders can rethink performance in a fragmented world. Matt breaks down why platform-led measurement often misses the mark, how attribution gets messy when multiple touchpoints influence a purchase and why defining “what success really looks like” is the first step most marketers skip. The conversation explores real-world examples—from healthcare to retail—and explains how better attribution, smarter use of AI and stronger human oversight can help teams build trust in their numbers again. If you're responsible for performance, budget allocation or defending marketing results to leadership, this episode will give you a clearer framework for measuring what matters. It's a practical conversation about cutting through the noise, focusing on quality over volume and building measurement strategies that actually reflect how people buy today. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Matt Fanelli: Matthew Fanelli is Chief Revenue Officer at Digital Remedy, where he leads commercial strategy, revenue operations, and go-to-market execution as the company scales its performance-driven media platform. With more than 20 years of experience in digital advertising, Matt brings deep expertise across programmatic media, data strategy, and performance marketing. Prior to Digital Remedy, he served as SVP of Sales at Media Now Interactive, leading data-driven revenue initiatives. Matt focuses on helping brands and agencies drive measurable outcomes through unified, cross-channel performance intelligence. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

AI is evolving fast—and so are the risks that come with it. In this episode of Leader Generation, Tessa Burg talks with Mod Op's EVP of PR, Chris Harihar, to unpack a growing issue most brands aren't fully prepared for: AI-driven brand misrepresentation. From deepfakes to manipulated logos and inappropriate brand placements, the conversation explores how generative AI tools are creating new reputational threats in ways that feel chaotic, fast-moving and hard to control. Chris introduces Mod Op's new AI Risk Intelligence capability, designed to help brands proactively identify and address harmful AI-generated content before it spirals. They dig into real examples—including manipulated executive deepfakes and brand misuse across platforms like Sora and Grok—and explain why this isn't just a cybersecurity issue, but a reputational one that belongs squarely in the PR and communications world. If you're a CMO, brand leader, or marketer wondering how exposed your company might be—or how to get ahead of risks that didn't exist a year ago—this episode offers clarity, practical thinking, and a smart path forward. It's a timely conversation about protecting your brand while still embracing the power of AI. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.    About Chris Harihar: Chris Harihar is the EVP of Public Relations at Mod Op. With deep expertise in business and tech media relations, Chris counsels clients at a high level while maintaining hands-on involvement in media relations and content strategy. He has developed and run highly successful programs for leading B2B and tech brands, from Verizon Media/Yahoo and DoubleVerify to Signal AI, IDG (now Foundry) and WeTransfer. Chris can be reached on LinkedIn or at Chris.Harihar@ModOp.com.   About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

While most enterprises are still celebrating their AI pilots, a quiet revolution is happening:  Organizations that stopped collecting tools and started building capabilities.  In this episode, Tessa Burg and Michael Ditter, Director of AI Strategy and Emerging Technology at Diageo, dismantle the playbook many thought they needed.  Discover why empathy matters more than efficiency in capability building, how your organization's hardest problem is the most fertile training ground and why it's ok to completely fail.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Michael Ditter: Michael Ditter is an AI strategist and innovation leader who operates at the frontier of how organizations think, build and compete. With more than 15 years at the intersection of consumer goods, commercial strategy and emerging technologies, he specializes in translating complex shifts in AI, culture and behavior into scalable systems that deliver measurable business impact.  Michael's work blends strategy, organizational design and hands-on prototyping. He architected AI and machine-learning initiatives across sales operations, brand engagement, predictive analytics and product innovation, consistently reducing time-to-value and enabling teams to move from idea to working solution at unprecedented speed. He is known for building bridges between C-suite leaders, marketing and commercial teams and technical builders—creating alignment around bold ideas and the operating models required to bring them to life. In 2025, Michael won 1st place at the SCSP AI+ Expo Hackathon, one of the most competitive AI and national-security innovation challenges in the country. There, he built SentinelAI, a multi-agent crisis-response system that demonstrated how frontier models can augment human judgment in high-stakes environments. The experience reinforced his philosophy that the barrier between imagination and implementation is collapsing—and that responsible, human-centered deployment will define the next era of advantage. Michael has also been an early mover in spatial computing, AR/VR, computer vision and conversational AI, creating new modalities for brand storytelling and consumer interaction. He focuses on helping organizations build AI-enabled cultures where creativity, speed and thoughtful governance coexist. You can find Michael on X, LinkedIn or at Michael.Ditter@diageo.com.   About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

What does it really mean to be consumer-obsessed, and how is AI changing the face of the beauty industry?  In this episode, Tessa Burg and Irina Kulikova—VP, Strategic Development & Integration at The Estée Lauder Companies Inc.—explore the intersection of consumer insights, brand experience and emerging technology. The two discuss how store beauty advisors must now compete with AI, the magic of “small data” and Gen Z's AI shopping revolution.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Irina Kulikova: Irina Kulikova is the Vice President of Strategic Development and Integration and Chief of Staff to the President of the EUKEM region (Europe, UK & Ireland, and Emerging Markets) at The Estée Lauder Companies. As a member of the regional management team, she shapes the strategic direction of more than 85 markets and over 20 iconic brands. In her role, Irina leads regional strategy development and execution, market intelligence, consumer insights, strategic pricing, and large-scale transformation initiatives. She also drives key corporate development priorities, including operating model evolution, new market and channel entry, brand integration, and expansion into emerging geographies. Before joining The Estée Lauder Companies, Irina spent more than a decade at Bain & Company across the UK, Middle East, and Russia, advising leading global players in luxury, beauty, jewelry, fashion, and retail. Her experience at the intersection of strategy, brand building, and transformation has given her a deep understanding of how to unlock growth and resilience in the luxury and beauty industries both in developed and emerging markets. Irina holds an MBA from INSEAD. She can be reached on LinkedIn.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

In this episode, Heidi Friedman, a partner in our Environmental and Product Liability Litigation groups and co-chair of our Corporate Sustainability practice, hosts a one-on-one conversation with Kristina Beifus, Director of Compliance and Sustainability at American Greetings. She leads the organizations' compliance strategy and sustainability initiatives, ensuring regulatory consistency, mitigating risk and integrating ESG principles across her company's business practices. This discussion originally took place as part of our Power Huddle: Inside the Minds of ESG Gurus series. These conversations examine how company executives from various industries are actively paving the way as ESG trendsetters and championing pragmatic ESG strategies to align with business values while building a sustainability framework to advance their company's ESG goals and practices.

The marketing landscape is changing faster than ever—and the marketers who treat their work like product and embrace AI will win.   This week, Leader Generation host Tessa Burg talks with Alan Kipust, Mod Op's Executive in Residence and a leader in product management, to discuss how AI is fundamentally reshaping what marketing teams can accomplish and how they should think about their work.  You'll learn which AI applications actually move the needle, the power of a good hackathon and the skills every marketer needs to master. Wherever you are in your career, this episode will change how you approach your work tomorrow.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Alan Kipust: Alan Kipust is a senior product management executive with a distinguished track record building and scaling digital, logistics, and customer-centric businesses for some of the world's most recognizable brands. Over a fifteen-year career at Amazon, Uber, Chewy and Ford Motor Company, he has led transformative initiatives across e-commerce, mobility, customer operations, and subscription ecosystems. Most recently, as Senior Director of Product Management for Ford's Digital Experience organization, Kipust oversaw the company's subscription commerce and advanced Ford's global data privacy and commitments. Prior to Ford, he served as Senior Director of Customer Experience at Chewy, driving enterprise-wide customer experience strategy, deploying proprietary CRM systems, and helping maintain the brand's industry-leading satisfaction rating. With deep expertise in scaled operations, platform design, and technology-driven transformation, Kipust has shaped the digital and operational backbone behind major global businesses. At Uber, he served as Global Head of Vehicle Product Management, directing the product and fleet strategy for a 60,000-vehicle program that supplied a significant share of global driver availability. Earlier in his career, he spent seven years at Amazon, where he launched Amazon Flex and built Amazon Logistics' first integrated customer-and-driver support operation. A holder of multiple U.S. patents and an advisor to several high-growth companies, Kipust is known for his product vision, operational rigor, and ability to build high-performing teams in complex, rapidly evolving environments. He can be reached on LinkedIn or at Alan.Kipust@modop.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Five years ago, we started Leader Generation with a simple premise: clients learning from clients. This year proved why that matters. In 2025, CEOs and their leadership teams stopped debating whether to adopt AI and began wrestling with harder questions: How do we bring our people along? How do we measure what matters instead of what's easy to measure? How do we maintain the relationships that built our business while transforming how we operate? Excerpts from these ten conversations capture what worked. Not theory—actual results from CDOs, COOs, and VPs leading change at companies like Southern Glazer's Wine & Spirits, DoubleVerify, and Digital Remedy. The full episodes are linked in this post. Stuart Goldstein explains why technology is the easy part, and people are where transformations actually stall. Alan Wizemann describes how his team measures success by the time freed up for employees to do valuable work, not headcount reduction. Anna Jankowska walks through preparing teams for scenarios they don't expect, because that's where you see who's ready to lead. These aren't polished case studies. They're candid conversations about the messy reality of leading change when your board wants results, your team is exhausted, and the playbook keeps changing. If you're heading into 2026 with aggressive goals and limited patience for more consultants telling you what you already know, these episodes cut through the noise. They're built for leaders who need to make decisions Monday morning, not attend another conference about the future of work. Links to the full episodes from this top 10 list: #10: https://tenloradio.com/e/ep129-building-your-army-of-ai-agents-what-marketers-need-to-know/ - Fabio Fiss, Aaron Grando, and Javier Lopez #9: https://tenloradio.com/e/ep109-ai-data-marketing-how-to-manage-risks/ - Kevin Purvis #8: https://tenloradio.com/e/ep116-future-of-performance-marketing-data-ai-personalization/ - Jeremy Haft #7: https://tenloradio.com/e/ep126-how-scibids-ai-is-redefining-media-buying-at-doubleverify/  - Wadrille Leroy #6: https://tenloradio.com/e/ep112-leading-through-change-the-human-side-of-marketing-leadership/  - Anna Jankowska #5: https://tenloradio.com/e/ep108-ai-playground-microsoft-copilot-google-notebooklm/ - Alyssa Curci and Jonathan Murray #4: https://tenloradio.com/e/ep140-leading-change-that-sticks-people-processes-platforms-with-stuart-goldstein/ - Stuart Goldstein #3: https://tenloradio.com/e/ep143-time-to-value-innovation-that-puts-customers-first-with-alan-wizemann/ * Alan Wizemann #2: https://tenloradio.com/e/ep119-leading-change-transforming-companies-with-alan-wizemann/ - Alan Wizemann #1: https://tenloradio.com/e/ep121-say-hello-to-brand-agent-ai-that-speaks-your-brand-s-language/ - Aaron Grando   About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Is it possible to build community within AI? Can we challenge search engines to put humanity and the truth at the forefront of their outputs? According to Troy Snyder, astrology student turned entrepreneur, the answer is ... maybe. In this episode, Tessa Burg and Troy examine the balance between technology and humanity. They discuss the challenges of having AI determine what is “true,” how brands can stay authentic and build trust in an increasingly automated world, and even how to view AI through an astrology lens.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Troy Snyder: For more than three decades, Troy has operated at the frontier of digital innovation—helping to guide the evolution of streaming from early SD pipelines to HD, 4K, the first waves of VR, and early AI efforts—while studying the timeless frameworks that have shaped human understanding for thousands of years. Troy has led the creation of authentication systems, video CMS architectures, large-scale distribution networks and multiband rural wireless. He has also contributed to emerging AI-driven digital identity tools with Mebot.ai where “Human AI” and how we create true lifelike representations of self in the AI age is explored. Beyond his work in digital innovation, Troy is committed to long-term social impact. He serves as founder and chairman for Wonderful Foundations, a charity that owns and supports 27 schools serving more than 15,000 kids. This effort reflects Troy's belief that technology and infrastructure should exist in service of human potential. In addition to being a technologist, Troy is also a practicing Vedic astrologer whose work spans invention, executive leadership, creative production, fundraising and systems engineering, always with an eye toward the deeper patterns that connect technology, people and purpose. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

When an advertising behemoth announces major restructuring plans and impending layoffs, you tend to sit up and listen.  In our latest episode of Lead(er) Generation, Host Tessa Burg talks with Patty Parobek, Mod Op's Senior Vice President of AI Transformation, to discuss the latest Omnicom news and what this means for marketers and marketing technologists. No strangers to change, Tessa and Patty discuss the truths we must all face during difficult times, the opportunities that any change can bring and the skills that will win out in the end.   Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Patty Parobek: As Senior Vice President of AI Transformation, Patty leads Mod Op's AI practice group, spearheading initiatives to maximize the value and scalability of AI-enabled solutions. Patty collaborates with the executive team to revolutionize creative, advertising and marketing projects for clients, while ensuring responsible AI practices. She also oversees AI training programs, identifies high-value AI use cases and measures implementation impact, providing essential feedback to Mod Op's AI Council for continuous improvement. Patty can be reached on LinkedIn or at Patty.Parobek@ModOp.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Every marketer has asked themselves the same question: Is AI coming for my job?  In this episode of Leader Generation, Host Tessa Burg and David Berkowitz, Founder of High Caliber AI and the AI Marketers Guild, explore how marketers can start viewing AI as a collaborative tool instead of a threat to their careers.   David talks about his latest work, The Non-Obvious Guide to Using AI for Marketing, and some of the unconventional ways companies are using AI to their advantage. He and Tessa delve into how AI can unlock opportunities that are unique to a company and brand, the role of AI results in reputation management and the value of experiential knowledge.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About David Berkowitz: David Berkowitz is the Founder of High Caliber AI and AI Marketers Guild, and the author of The Non-Obvious Guide to Using AI for Marketing (Ideapress, 2025). A longtime marketing strategist, David has led marketing and innovation for companies including Mediaocean, Storyhunter, Sysomos, MRY (Publicis), and 360i (Dentsu). He has contributed 600+ columns to outlets like Advertising Age, MediaPost, and VentureBeat, and spoken at 400+ events worldwide. He helps marketers harness AI to work smarter, stay creative, and strengthen customer connections. You can reach him on LinkedIn or at aimarketersguild.com and highcaliberai.com.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

She walked so He-Man, My Little Pony, the Transformers and more could run. Strawberry Shortcake, from the pens of Barbi Sargent and Muriel Fahrion for American Greetings, was picked up by Kenner and aimed to be a multimedia smash via televised specials to help promote the character's world and toys on secondary, independent TV channels. Through this six-year journey, surprising connections to Rudolph the Red Nosed Reindeer, Ed McMahon and Frank Zappa all wind up caught in the precocious six-year old's garden. Artist Mary Bellamy joins us for a berry good time!

If you've been watching AI tools race into marketing and tech, but aren't sure what's hype and what's actually useful, this episode is for you.  Mod Op's Head of Technology in Calgary, Derek McBurney, unpacks how generative AI, code assistants and “vibe coding” are really changing the way digital experiences get built. He explains in plain language what AI code assistants actually do, when they genuinely speed teams up and when they quietly introduce bugs, tech debt or just plain slop. You'll hear concrete examples of using AI to handle tedious work—like transforming messy spreadsheets—so developers can spend more time on the creative, pixel-perfect experiences that matter most to customers. Derek also digs into how no-code and vibe-code tools are empowering marketers, designers and non-dev teammates to prototype real concepts quickly, without replacing the need for strong engineering fundamentals. Throughout the conversation, Derek keeps coming back to two big themes: ambition and responsibility. He shares practical guidance for CMOs and marketing leaders on setting guardrails, protecting proprietary code, avoiding skill erosion and deciding when to build vs buy in an AI-driven world. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Derek McBurney: Derek is the Head of Technology at Evans Hunt, focusing on delivering meaningful digital experiences and sharing his knowledge about building the web for humans. He's been building websites ever since he first got online. At the age of 12, it was a fan site for the game Quake, with nothing more than a text editor to create some HTML. Now? Clients like Travel Alberta, Calgary Stampede, and Brookfield Residential, which compose builds using best-in-class technologies for performance, accessibility, and intuitive authoring to power beautiful and rich experiences.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Mid-market leaders are facing a once-in-a-generation opportunity with AI, and this episode shows how to capitalize on it.  John Powers, former CIO and Chief Transformation Officer at Deloitte and now Executive in Residence at Mod Op, shares practical ways to turn AI, data strategy and governance into real competitive advantage. He explains why smaller, more nimble companies can finally “punch above their weight,” how to spot the fastest wins and where custom, company-specific AI beats off-the-shelf tools. You'll hear how John partnered with Mod Op to stand up data leadership, why engineering the way you communicate makes AI dramatically more effective and how to rethink work so teams spend less time on administrative tasks and more time on growth.  If you're done “checking the AI box” and ready to drive measurable outcomes, this conversation gives you a clear path forward. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About John Powers: John is an accomplished senior advisor with decades of success driving transformation for global multi-nationals, now bringing that experience and expertise to Mod Op Strategic Consulting clients. As Deloitte's Global Chief Transformation and Chief Information Officer he led enterprise-wide IT cloud migrations, modernized cybersecurity governance and implemented zero-trust principles to bolster resilience, while reducing cost, and improving service delivery. His experience in strategy, digital transformation, inorganic growth and organizational effectiveness is now dedicated to leveraging AI and Big Data to drive growth and profitability. John can be reached on LinkedIn or at John.Powers@ModOp.com.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

What happens when AI and people work side by side instead of in competition? In this episode of Leader Generation, Tessa Burg talks with John Arnold, Head of Strategic CRM Advisory at Creatio. They discuss the company's new global study on AI agents and no-code platforms, and what it reveals about the future of work. John shares insights from more than 500 business and technology leaders who are redefining what it means to innovate. You'll learn why AI is now a boardroom-level priority, how leading organizations are using it to grow—not replace—their teams and how no-code platforms are giving everyone, not just developers, the power to build solutions fast. Whether you're a marketer, salesperson or service leader, you'll come away with a clear picture of how AI and no-code tools can help free up time, unlock creativity, and accelerate transformation without losing the human element.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.    About John Arnold: John Arnold is the Head of Strategic CRM Advisory at Creatio, a global vendor of an agentic CRM and workflow automation platform with no-code and AI at its core. A recognized expert in CRM strategy and digital transformation, John brings enterprise-level experience helping global organizations turn emerging technology into a driver of measurable business outcomes. Before joining Creatio, John held principal advisory and analyst roles at Adobe and Forrester, where he worked with executive teams to develop customer-centric technology strategies. At Creatio, he helps organizations shift from feature-led CRM systems to outcome-driven, AI-powered growth platforms that are agile, adaptive, and built around customer experiences. John is currently leading the development of Creatio's AI-first CRM maturity models and best practices to guide enterprises in defining, customizing, and scaling their transformation journeys. His mission is to help leaders reimagine agentic CRM and no-code composability as a competitive advantage. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Feeling buried under too many marketing tools and platforms? You're not alone. In this episode of Leader Generation, Tessa Burg talks with John Arnold of Creatio about how AI and no-code technology are cutting through the clutter to help marketers get things done. John shares what he's seeing in the real world—from his days at Forrester researching B2B growth strategies to now helping teams at Creatio build custom solutions without waiting on developers. Together, he and Tessa unpack how marketing and IT can finally work in sync, using AI to automate the busywork and free people up for strategy, creativity and innovation. If you've ever wished your tech stack worked for you instead of the other way around, this conversation will change how you think about the future of marketing technology. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About John Arnold: John Arnold is the Head of Strategic CRM Advisory at Creatio, a global vendor of an agentic CRM and workflow automation platform with no-code and AI at its core. A recognized expert in CRM strategy and digital transformation, John brings enterprise-level experience helping global organizations turn emerging technology into a driver of measurable business outcomes. Before joining Creatio, John held principal advisory and analyst roles at Adobe and Forrester, where he worked with executive teams to develop customer-centric technology strategies. At Creatio, he helps organizations shift from feature-led CRM systems to outcome-driven, AI-powered growth platforms that are agile, adaptive, and built around customer experiences. John is currently leading the development of Creatio's AI-first CRM maturity models and best practices to guide enterprises in defining, customizing, and scaling their transformation journeys. His mission is to help leaders reimagine agentic CRM and no-code composability as a competitive advantage. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

In this Leader Generation episode, CEO Gabe Lullo shares the playbook Alleyoop uses to turn “more pipeline” into real revenue.  You'll hear how to fix unqualified pipeline syndrome by aligning on a clear ICP, catching buyers at the right time and using the BDR function as the bridge between marketing and sales. Gabe breaks down simple rules of engagement for MQL-SQL handoffs and the feedback loops that keep everyone moving in the same direction. We also dig into what actually works right now: human-first outreach, SDRs who think like marketers and LinkedIn content that warms leads before a sales call ever happens. Gabe shows how empowering employee voices on social can fuel 40% of new business, while cutting recruiting spend and improving pipeline quality.  If you want practical ideas to get better leads, better teamwork, and better outcomes, this one's for you. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Gabe Lullo: Gabe Lullo is the CEO of Alleyoop, a sales development agency working with industry giants such as ZoomInfo, Salesloft, and Adobe. He has trained over 8,000 salespeople across diverse businesses and, during his tenure in Alleyoop, he has personally hired and managed more than 1,500 SDRs. With over two decades of experience in sales, marketing, and executive recruitment, his strategies have significantly driven Alleyoop's growth and shaped its corporate culture. Beyond his career accomplishments, Gabe graduated from the Barney School of Business at the University of Hartford and his leadership ethos is rooted in cultivating environments that prioritize both professional development and individual success. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Marketing technology is evolving faster than most teams can keep up—but it doesn't have to feel overwhelming. In this Leader Generation episode, host Tessa Burg talks with Laura Stevenson, Mod Op's new EVP of Data and Marketing Automation, about how to turn data chaos into clarity. Laura draws on over 20 years of experience leading at the intersection of data and technology to share how her team helps clients simplify systems, harness automation and stay ahead of the curve. You'll discover how to make your MarTech stack work harder for yo  u, prioritize transformation without “boiling the ocean,” and build smarter, more connected customer experiences. This episode is packed with insights for marketing and business leaders ready to take control of their data, their technology—and their future. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Laura Stevenson: Laura Stevenson brings over 25 years of advertising and marketing expertise, previously holding corporate roles at Verizon and collaborating with a diverse set of companies such as Nissan, BlueJeans by Verizon, Alkami, and SAP. Her primary focus revolves around helping clients with journey and ABM/ABX demand generation strategies, including adeptly mapping content to align with sales funnels and customer stages. She excels in leveraging the latest tools, technologies, and industry best practices, ensuring next-level marketing effectiveness. Laura is dedicated to “plugged-in partner” approach, empowering clients to deliver optimized customer experiences through end-to-end marketing services. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

What happens when a marketing agency invests $10 million in AI—not to replace people, but to empower them?  In this episode of Leader Generation, Tessa Burg talks with Eric Bertrand, CEO of Mod Op, to reveal how the agency's bold investment is reshaping the future of marketing. Together, they break down how AI is transforming the work behind the work—from automating repetitive tasks to unlocking new levels of creativity, personalization and speed to market. Listeners will get a behind-the-scenes look at Mod Op's people-first approach to AI and hear how it's helping clients move faster, think smarter and deliver more value than ever before. Eric shares insights on what it really takes to integrate AI responsibly, build connected data systems and evolve teams into strategic powerhouses. If you're curious about the real-world impact of AI in marketing — beyond the headlines — this episode offers an inside look at how a forward-thinking agency is transforming both its own operations and its clients' success. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Eric Bertrand: C-level executive and entrepreneur having operated and managed Companies, including start-ups, growth stage and publicly traded Companies. PE/VC fund manager having invested over $400 million in 50+ companies over the past 20 years. Investments have been in multiple industries, with expertise in Media & Entertainment, Retail, Consumer Products, Business Services and Information Technology. Eric can be reached on LinkedIn or at Eric@ModOp.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

Content marketing is changing fast, and so are the rules of visibility. Tessa Burg talks with Jon Gillham, Founder of Originality.ai, about how marketers can avoid the “AI slop” trap in today's era of AI-generated content. Jon shares what he's learned since launching the first commercially available AI detector—just three days before ChatGPT hit the market—and offers practical advice on balancing efficiency with authenticity. Listeners will hear about using AI tools responsibly while still producing high-quality, original content that builds trust and stands out in search, LLMs and beyond. Jon also explains how marketers can increase their visibility with strategies like adding citations, original data and quotes.  Whether you're worried about declining Google traffic, retention challenges or simply how to future-proof your content strategy, this episode delivers insights you can put into practice right away. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Jon Gillham: Jon Gillham founded Originality.ai after selling a content marketing agency he had previously founded. Originality.ai launched in November 2022 to detect GPT-3-generated content (before ChatGPT had launched). One of the earliest adopters of generative AI content for SEO purposes at scale through his agency, Jon understood the wave that was coming, which ChatGPT and GPT-4 have fully unleashed. Additionally, he believed that there was a need for a modern plagiarism checking solution. One that provided scan history, detection scores, shareable results, team access etc., what you would expect from a modern Plagiarism Checking solution. The team now includes experienced Machine Learning Engineers, Researchers, Developers and Marketers, all on a mission to try and provide transparency on the true originality of any writing.   About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

AI isn't just about writing emails faster; it's about capturing and scaling the expert knowledge that actually wins deals.  In this conversation, Vivun's Chief AI Officer Joseph Miller explains why most “just add a chatbot” projects stall, and how building a real-world model of your business (your terms, processes, and judgments) unlocks meaningful results. He breaks down the difference between low-stakes productivity and high-stakes outcomes—and what it takes to get from New York to San Francisco, not just Newark. You'll hear practical guidance for marketers, sales leaders, and operators: how to codify tribal knowledge, ground AI in your company's definitions, and design iterative experiments that deliver time-to-value. If you're tired of hype and want an honest blueprint for using AI to empower teams—not replace their judgment—this episode is for you. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Joseph Miller: As the Chief AI Officer and co-founder of Vivun, Joseph Miller, PhD, leverages his expertise in AI/ML and causal inference to build complex agentic systems. He is nationally recognized for his work in AI labor disruption and algorithmic strategies, and has appeared on platforms such as Bloomberg and Nasdaq. Joseph also guest lectures on AI, entrepreneurship and quantitative finance. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Digital transformation isn't just for tech companies—it's reshaping even the most traditional industries.  In this episode of Leader Generation, Chief Digital Officer Alan Wizemann returns to share how Southern Glazer's Wine and Spirits is redefining what it means to be a beverage distributor. From AI-powered recommendations to warehouse drones and robotics, Alan explains how technology is enhancing customer experiences, streamlining operations and creating new opportunities for employees. Listeners will hear how Southern Glazer's is prioritizing “time to value” by focusing on customer needs first, not just company revenue goals. Alan also talks about the importance of durable teams, piloting before scaling and building a culture where innovation enhances human relationships rather than replaces them.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Alan Wizemann: Alan Wizemann is Chief Digital Officer for Southern Glazer's Wine & Spirits (Southern Glazer's), the world's pre-eminent distributor of beverage alcohol, and proud to be a multi-generational, family-owned Company. Wizemann leads the Company's Digital Acceleration group, overseeing Southern Glazer's digital transformation, and is responsible for enterprise-wide digital initiatives—including the industry-leading B2B eCommerce Proof® platform.  With decades of experience in digital product development, omni-channel experiences, technology, and entrepreneurship, Wizemann has been instrumental in shaping and transforming the digital landscape for some of the world's most well-known consumer companies. At Target Corporation, he launched and led key digital initiatives across Target.com, Target Mobile, and Cartwheel, which became an industry-leading mobile platform. Wizemann also held digital leadership roles driving transformation at Lululemon Athletica Inc., Goop, WebMD, Dollar Shave Club, quip, and most recently, Munchkin Inc. His visionary approach to product strategy, user-centric design and building agile teams at scale has consistently delivered results.   Wizemann is an engineer at heart who has delivered effective solutions in complex environments, and he is a proven entrepreneur who has built and scaled digital capabilities and fostered a culture of innovation.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

Doing more with less in B2B? This episode shows you how—without burning out your team or your budget.  Tessa Burg talks with B2B leaders, Hannah Woodham and Jenelle Maddox, to map out what's actually working as teams plan for 2026. They break down the wins from 2024–2025, including first-party data, smarter AI, and high-quality content. Then, share where to invest next so you can reach complex buying networks and still prove ROI. You'll hear practical ways to streamline work, personalize at scale, and boost brand visibility in LLMs—without chasing every shiny object. If you want clear steps to align marketing with business goals, improve performance metrics, and make your budget work harder, this conversation gives you the playbook.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Hannah Woodham: With over 15 years of experience driving paid channel marketing strategy in a dynamic agency environment, Hannah focuses on leading teams that deliver performance-driven results. Throughout her career, she's helped brands across B2B industries scale their reach, optimize their media investments, and achieve measurable growth through innovative paid strategies. Hannah has a passion for combining data, creativity and emerging technologies—including AI—to build campaigns that not only perform but transform. Hannah can be reached on LinkedIn or at Hannah.Woodham@ModOp.com.  About Jenelle Maddox: Jenelle Maddox is Vice President of Client Success at Mod Op, with more than 15 years of experience leading teams and advising global enterprise clients. She brings executive leadership and marketing strategy expertise to help organizations navigate digital transformation and drive growth, leveraging data-driven marketing, customer experience strategies, and technology enablement to ensure alignment with business goals and measurable outcomes. Jenelle is recognized for developing and scaling both client and employee satisfaction by creating clarity from complexity as a servant leader and multiplier, driving cross-functional alignment to achieve collective success. Jenelle can be reached on LinkedIn or at Jenelle.Maddox@ModOp.com.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

In a world where marketing agencies are racing to keep up with rapid change, how do you grow faster without losing your people, your culture, or your edge? In this episode of Leader Generation, Mod Op's new COO, Stuart Goldstein, joins Tessa Burg to share his playbook for scaling agencies. With years of experience leading firms through mergers, digital transformations, and process overhauls, Stuart reveals why the real challenge isn't the technology or the tools—it's bringing people along for the ride. Listeners will get an inside look at why Mod Op is uniting specialized agencies under one platform to offer clients deep expertise without the coordination headaches of managing multiple vendors. Listeners will get an inside look at why Mod Op is uniting specialized agencies under one platform, how to turn skeptics into champions, and the leadership moves that make change stick. From integrating AI across disciplines to avoiding the “shiny object” trap, he offers candid advice and relatable stories that apply to any leader facing transformation. This conversation delivers practical ways to align people, processes, and platforms—to keep your team motivated and your clients happy. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Stuart Goldstein: As an experienced operations leader with over 20 years of success, Stuart can captain any ship. From start-up to heavyweight, Stuart has helped agencies and organizations pave their path to greatness. His expertise has been instrumental in driving growth and fame for renowned clients such as Johnson & Johnson, Oreo, Coca-Cola, American Express, Novartis, Diageo, eBay, GlaxoSmithKline, Time Warner, and Marvel, among others. And somehow, he still finds a way to drop a joke and take life one day at a time as long as it fits the brief. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

In this episode of Leader Generation, host Tessa Burg welcomes back Patty Parobek, Mod Op's VP of AI and ML Transformation, for a candid conversation about how marketers can thrive in the age of “zero click.”  With Google increasingly providing AI-powered answers directly in search results, fewer people are clicking through to websites. For companies that have long depended on organic traffic, this shift raises an urgent question: What does success look like when clicks aren't the main measure anymore? Patty shares fresh insights inspired by Rand Fishkin's work, breaking down why SEO isn't dead but why marketers must rethink how they capture attention and build trust. She explains how to uncover where audiences are really being influenced, how to measure success beyond traffic and why investing in research and authenticity is more important than ever. If you've been wondering how to compete when Google answers questions before people ever reach your site, this episode is a must-listen. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Patty Parobek: As Vice President of AI Transformation, Patty leads Mod Op's AI practice group, spearheading initiatives to maximize the value and scalability of AI-enabled solutions. Patty collaborates with the executive team to revolutionize creative, advertising and marketing projects for clients, while ensuring responsible AI practices. She also oversees AI training programs, identifies high-value AI use cases and measures implementation impact, providing essential feedback to Mod Op's AI Council for continuous improvement. Patty can be reached on LinkedIn or at Patty.Parobek@ModOp.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

The flood of AI-generated content has made it harder than ever to know what's real, and easier than ever to lose trust.    In this episode of Leader Generation, Tessa Burg talks with Shouvik Paul, COO of Copyleaks, about how marketers can create and protect content while building trust. Shouvik shares experience scaling multiple SaaS companies to successful exits, and how those same principles—like recurring revenue and scalable systems—can help marketers build sustainable growth rather than chasing short-term wins.   Listeners will hear practical ways to use AI to speed up research, personalize marketing at scale and tap into customer data for new opportunities—all while avoiding the pitfalls of overreliance. Shouvik explains why keeping a human in the loop is critical, what happens when AI “hallucinates” and how legal and IP issues are evolving around AI-generated content.   This conversation delivers insight and actionable advice, providing a clearer picture of how to balance AI's speed and scale with human creativity, originality and responsibility. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.    About Shouvik Paul: Shouvik Paul is the Chief Operating Officer of Copyleaks, an Inc. 5000-recognized company and leading AI-powered platform for text analysis, content authenticity, and generative AI governance. Trusted by enterprises, educational institutions, and governments worldwide, Copyleaks enables organizations to verify content originality, detect AI-generated and AI-influenced material, and stay compliant amid rapidly evolving AI technologies and regulations. With over 25 years of experience scaling and exiting SaaS companies across the EdTech and MediaTech sectors, Shouvik brings deep operational and go-to-market expertise. Shouvik is at the forefront of advancing responsible AI adoption, helping organizations navigate the complexities of content integrity, copyright protection, and regulatory compliance in an ever-evolving AI landscape.   About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

What if you could boost marketing performance, cut costs, and launch campaigns in minutes, not days?  In this episode of Leader Generation, Tessa Burg talks with Martin Kristiseter about the real-world impact of AI on performance marketing. From automating tedious workflows to using data-driven insights for creative optimization, Martin shares how his team is using AI to deliver measurable outcomes while keeping transparency front and center. Martin also opens up about his path to CEO and how his team is navigating rapid change without losing sight of people. He offers practical advice for leaders who want to integrate AI without the hype, create new roles (not just cut old ones), and build trust with clients in a tech-driven landscape.  If you're looking to make smarter marketing decisions—and move faster while doing it—this conversation is packed with insights you can use right now. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.    About Martin Kristiseter: Martin Kristiseter is an accomplished entrepreneur and digital executive with 20 years of experience in digital media, ad technology, and programmatic solutions. He currently serves as the CEO of Digital Remedy, a Performance Media Company built for brands, agencies, and media companies. Krisitiseter previously launched the digital advertising business at Marketron that transformed a declining revenue management and radio traffic business (SaaS) into a growth company through Pitch — an omni-channel workflow, sales enablement, fulfillment, and reporting platform for media companies. He is a graduate of the University of Colorado, where he earned a BA and MBA in Finance.   About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Alex Seidita, Chief Information Officer at Aspida, and Tessa Burg talk about how organizations can successfully navigate technological transformation—especially in the age of AI.  With more than 35 years of IT leadership experience at organizations like Motorola, Citibank, Home Depot, MetLife, and now Aspida, Alex shares how major shifts like data warehousing, virtualization and cloud adoption have shaped his perspective. He explains why AI is just the latest in a long line of tech evolutions—and how businesses that focus on people, processes and purpose will adapt best. Alex also digs into practical frameworks that have helped him lead through change, like agile methodology, product-aligned teams and shared accountability. If you're wondering how to encourage innovation, overcome resistance to AI, or foster collaboration across silos, this episode delivers a ton of insight in a conversational, accessible way.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Alex Seidita: Alex Seidita is Chief Information Officer (CIO) of Aspida. Alex is a seasoned IT professional with three decades of experience in leadership and implementation of IT systems. Prior to joining Aspida, Alex was SVP, CIO Latin America IT for MetLife. He has worked and led teams in multiple industries, including telecommunications (terrestrial, cellular & satellite), financial services, military avionics, retail, and insurance, and he has held leadership roles at such companies as Citibank, The Home Depot, and First Data. Alex has experience in creating an enterprise architecture team, and under his leadership, First Data was named a winner of the 2011 Enterprise Architecture Award, by InfoWorld and Forrester Research. Alex holds a bachelor's degree in computer science from Florida Institute of Technology. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

Wondering why your brand isn't showing up in answer engines like Google AI Overviews, Perplexity AI, and ChatGPT—even though you've been investing in content and SEO? Maurice White, who leads SEO at Mod Op, is back to explain the rise of Generative Engine Optimization (GEO) and why it's changing the way we think about search. Maurice and Tessa Burg break down what GEO means, how it fits into your existing SEO strategy and the concrete steps you can take right now to make your brand more visible in AI-generated answers. You'll learn how to build helpful, high-quality content that AI engines recognize and reward, and how PR and brand mentions now play a key role in visibility. Maurice also shares free and paid tools you can use to measure your GEO progress—so you're not just guessing, you're growing.  Whether you're a marketer, content creator or brand leader, this episode offers smart insights and real takeaways to help your brand show up where it matters most. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  Contributor: Maurice White, Senior SEO Strategist at Mod Op About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

Tessa Burg and Aaron Grando break down one of the most talked-about topics in AI right now: context engineering. If you've been using AI tools and wondering why your outputs sometimes sound generic or miss the mark, this episode is for you.    Aaron explains how context engineering helps AI better understand what you want by feeding it the right information—from your brand voice to real-time data—before you even type your prompt. Aaron and Tessa also explore how context engineering plays a key role in reducing hallucinations, maintaining brand integrity, and building automated agents that can actually take meaningful action.  Listeners will take away clear, practical tips on how to make generative AI more accurate, creative, and tailored to specific goals so you can get more value out of your tools—without needing to be a tech expert Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Aaron Grando: Aaron Grando, VP, Creative Innovation on Mod Op's Innovation team, is a seasoned technologist with over 15 years of experience at creative agencies. With a background in strategy, design, engineering, and marketing, Aaron has worked extensively in industries like media, entertainment, gaming, food & beverage, fashion, and technology. At Mod Op, Aaron leads efforts to integrate AI into creative processes, creating tools that connect creatives and clients with insights, spark ideas, and enable new brand experiences. Projects include collaborations with companies like NBCUniversal, Bethesda Softworks, Under Armour, Planet Fitness, Dietz & Watson, and more, focusing on infusing creative strategies with innovative technology to create cutting-edge brand experiences. Aaron can be reached on LinkedIn or at Aaron.Grando@modop.com.  About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

In this episode of Leader Generation, Creative Director Leu Solomon shares a real-world example of how AI helped her and the Mod Op team deliver a complex creative project under tight budget constraints—without sacrificing quality.  Leu walks us through the challenge: Creating a single hero image featuring up to nine custom building illustrations for a commercial real estate client. Traditional design would've required more time and money, but by incorporating Adobe Firefly into the process, the team created something visually stunning, on budget, and faster than ever before. This isn't just a story about using AI to speed things up—it's about how curiosity, critical thinking and good design thinking elevate the work. Leu explains how she pitched AI as one of three creative directions, handled client hesitations with transparency and used her design skills to enhance, not replace, creative vision.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  Guest: Leu Solomon, Creative Director at Mod Op About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Kate Long, VP of Marketing at Crunchbase, shares how her team is leading a bold transformation—from a product-led growth model to a sales-led, AI-powered strategy.  In this conversation, Kate breaks down how Crunchbase is leveraging predictive signals to deliver meaningful value earlier in the buyer journey, before prospects even know they're in-market. Kate also opens up about leading teams through change, upskilling marketers to become “horizontal AI orchestrators,” and why aligning with sales isn't just smart—it's essential.  You'll take away practical insights on how to adapt, stay human in a tech-heavy world and build sustainable "Big G Growth" in a rapidly evolving marketing landscape. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Kate Long: Kate Long is the Vice President of Marketing at Crunchbase. She is passionate about driving sustainable, long-term growth by deeply understanding the customer and optimizing the full marketing ecosystem. Her expertise spans performance marketing, partner expansion, brand transformation and product-led growth, all aimed at creating lasting impact. As a marketing innovator, strategist and operator, Kate has built brands, defined new categories and sparked product enthusiasm across high-growth B2B and B2C SaaS companies, as well as within the Fortune 500. She believes true success is rooted in people and is dedicated to mentoring the next generation of marketing talent. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council, and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

Retail media is evolving fast, but not always in the right direction. In this episode of Leader Generation, Drew Cashmore, Chief Strategy Officer at Vantage, joins Tessa Burg fresh from the Cannes Lions Festival to break down the biggest conversations shaping the future of retail and commerce media. Drew shares what he's seeing across the industry—the opportunities, the challenges and where marketers should focus their energy. If you're working with retail media in any capacity, you'll benefit from Drew's candid insights into what's working, what's not and how to create real value through presence, simplicity and strategic alignment. From the power of in-store media to the fragmentation of first-party data systems, this episode brings clarity to a complex landscape. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  About Drew Cashmore: Drew Cashmore is the Chief Strategy Officer at Vantage and a seasoned retail and retail media strategist. He has a background in building, commercializing and scaling intrapreneurial ventures within some of the world's largest retailers. Drew was an original architect and former executive at Walmart Connect in both the U.S. and Canada, where he played a key role in scaling the business to over $2 billion. His contributions included insourcing the business, establishing brand and sales enablement practices, leading internal change management, and developing the in-store advertising strategy. He was also a founding member of Walmart's eCommerce and digital marketing platforms, and previously served as the CMO of Firework, and is the Co-Founder and Managing Director of Adaptive Retail Group. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.

In this episode of Leader Generation, Tessa Burg chats with Matt Bretz and Gary Goodman, two seasoned veterans in the games and entertainment space.  With decades of experience, Matt and Gary share their journeys from working in Hollywood and gaming to leading creative teams at Mod Op. They discuss the evolution of the industry, the importance of data and AI, and how both play a role in crafting emotionally resonant marketing strategies.  If you're interested in understanding the power of combining creativity with technology to connect with audiences, this conversation offers valuable insights into how AI and data are reshaping marketing in gaming and entertainment.  Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  Contributors: Matt Bretz, EVP of Creative Innovation at Mod Op Gary Goodman, EVP of Creative Innovation at Mod Op About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

If you've ever wondered how to go beyond ChatGPT and actually connect AI to real-world systems and workflows, this conversation is for you.    Tessa Burg gathers with three Mod Op experts—Fabio Fiss, Aaron Grando and Javier López—to break down key technologies like MCP (Model Context Protocol) and A2A (Agent-to-Agent). The team explains how they work, and shares examples of how they're already being used in creative and powerful ways.   More than just a technical discussion, this episode tackles the bigger picture—how AI will (and won't) replace human jobs, how it can serve as a teammate and how it's enabling people at all levels to do more, faster.    Whether you're building websites, leading creative teams or optimizing business operations, you'll walk away with practical insights, relatable analogies and renewed clarity on where to start integrating AI meaningfully into your workflow.   Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.    Contributors: Fabio Fiss, VP of Technology at Mod Op Aaron Grando, VP of Creative Innovation at Mod Op Javier López, Senior Software Engineer at Mod Op   About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

The way people search for information is changing fast. In this episode of Leader Generation, Tessa Burg is joined by Maurice White and Chris Harihar for a discussion about Generative Engine Optimization (GEO).  They explore how search behavior is evolving with the rise of AI tools like ChatGPT and Perplexity, and what that means for brands aiming to show up in these new discovery environments. Maurice and Chris break down the parallels between GEO and traditional SEO, why marketers need to rethink their content strategy, and how PR now plays a crucial role in driving visibility in results powered by large language models (LLMs).  This episode offers real-world tips, fresh thinking and a bit of reassurance for those feeling overwhelmed by the shift. Whether you're in SEO, content, PR or digital strategy, you'll walk away with clear insights and actionable ideas to stay ahead. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.  Mod Op Contributors: Chris Harihar, EVP of PR at Mod Op Maurice White, Senior SEO Strategist at Mod Op About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.  

What if you could stretch your media budget without spending more? In this episode of Leader Generation, host Tessa Burg talks with Wandrille Leroy, the brains behind the Scibids AI at DoubleVerify, about how marketers can get more value from their ad spend using smarter, customizable automation.  Wandrille explains how Scibids helps marketers take control of their media-buying strategy, align spending with their specific goals and achieve better outcomes across platforms like DV360, The Trade Desk, Meta and more. You'll hear how Scibids fits into a landscape filled with walled gardens, bot fraud and limited visibility—and how it offers a way forward by boosting transparency and performance.  Whether you're a seasoned media buyer or just trying to make your budget work harder, Wandrille shares insights that can help you measure what matters and make sure every impression counts.   Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.    About Wandrille Leroy: Wandrille Leroy leads revenue for DoubleVerify's Scibids AI, where he plays a central role in advancing the adoption of AI-powered optimization solutions across the digital advertising ecosystem. As a trained engineer, he brings nearly a decade of experience in programmatic media, with a strong focus on delivering greater customization and control to marketers. His career has centered on bridging technical innovation with strategic outcomes, helping brands and agencies navigate an increasingly complex and automated landscape. Since joining Scibids in its very early stages, Wandrille has been instrumental in shaping the company's vision and driving its global growth through impactful, scalable technology partnerships.    About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.