Podcasts about coaching groups

The favorite past time of many an owner is to gripe about their younger Gen Z staff. Before them it was millennials. Before them it was Gen X, before them...well, you get the idea. For as long as coffee shops have hired employees, leaders have found it challenging to lead and manage a younger work force and the reason given is that there is just something about "That" generation.  Well, I have good news for you! On today's episode we will be talking about why you should not manage these Gen Z people! At least not the way you think you do. We will explore the counterproductive practice of studying cohorts of people vs the productive practice of actually managing the people you have right in front of you. I recently gave a talk about this subject at Coffee Fest and it really hit home to many struggling to find ways to manage their staff. I hope you find this episode to be both a relief and challenging at the same time.    Related Episodes: 558: Digital Natives and the Future of Coffee Shops w/Kosta Kallivrousis 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 579: How to Really Care For People in the Cafe 588: Prioritizing the Right Things as Your Cafe Grows Growth is Not Just For The Buisiness 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli   KEY HOLDER COACHING GROUPS 2026! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min     

"Don't get left behind!" It feels like every post trying to sell you on a product relies on fear in order to make the sale. The idea of marketing to "pain points" as they say in the biz, is not entirely wrong since we do in-fact want to provide solutions for real needs. But where things go a step too far is trying to create problems in order to sell the solution. As a coffee shop, you have an opportunity to build your resiliency toward these tactics to make sober-minded decisions and you also have the opportun ity to apply that same steady and genuine approach to how you see and treat your staff and customers.  Today on Shift Break we will be talking about how to become grounded and intentional in a sea of marketing so you decide based on knowledge of need rather than imagined fear.  APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:  SHIFT BREAK: Making Sense of Marketing Promises SHIFT BREAK: The Best Marketing Strategy 485: Your Shop vs The Industry – How to Free Yourself From Dependency

Ranking the best coffee shops in the world is a task that sounds like a neat idea! That is until you realize the sheer impossibility of such a task not to mention the cognitive dissonance required to pretend like the results of such a ranking are in any way definitive  or substantive. The world of coffee shops thrives on professional pursuits related to criteria anchored in locality and the nuance of that community's values.  On today's episode we will be talking about what we can learn from the World's best rankings stated criteria for cafe judging and why we, our staff, and our customers are the only ones who can truly decide on whether or not the criteria they allegedly consider are actually being carried out in ways that objective and meaningful. I will also add a few things they do not consider that are glaringly omitted but crucial to the quality of any shop.  The listed criteria we are told is considered but not told what it means.   -Quality of coffee -Barista Expertise -Customer Service -Innovation -Ambience and atmosphere -Sustainability practices -Food and pastry quality -Consistency -Community Left out:  Regular customer experience of the above criteria Staff experience of the shop and leadership    Related Episodes: 485: Your Shop vs The Industry – How to Free Yourself From Dependency Your peers are not your Customers   KEY HOLDER COACHING GROUPS 2026! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min     

Focusing on numbers above guest experience may actually prevent you from achieving the numbers you need to sustain your business long term. Yet still people insist on creating environments in the shop that turn customers into marks to be worked for the sake to extracting as much out of them each interaction as possible so we can see average tickets rise and celebrate record days. In this case, the means to the end truly matters.  On today's episode we will be talking about how to recognize this almost reflexive and default setting cafes fall into, how to foster true service and hospitality, and why we need to focus more on the guest experience with genuine care.    KEY HOLDER COACHING GROUPS 2026! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes:  SHIFT BREAK! The Difference Between Numbers and Quality Numbers in The Cafe SHIFT BREAK: When Numbers Lie SHIFT BREAK! Embracing the Meaning of Money SHIFT BREAK: Adjusting Our View of Labor Cost  

Today we are surrounded by content and it is expected of every customer facing brand to strive to create a brand persona and content to reinforce your values and attract others who share those things. The bi-product of this dearth of content is the underlying sense of anxiety, disconnect, and lack of grounding as it seems the more we produce and consume, the emptier we feel.  Today on Shift Break we will talk about the shift needed today in a sea of content if we are truly going to make meaningful progress.   APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:  502: Creating Meaningful Coffee Experiences SHIFT BREAK: Rest and Meaningful Work 505: Maintaining Excellence in the Everyday Work of Coffee Shops w/ Maxwell Colonna-Dashwood

When you build a trust through serving people with sincerity and passion, those same people support and uplift you. In the business of the coffee shop, those kinds of relationships are the life giving force that carries owners through the ups and downs of ownership. Today we get to talk to two of our industry's sweetest people whose cafe is built on this very thing.  I am so happy to welcome to the show, Patti and Jesse Ventura of Lontra Coffee! Patti and Jesse Ventura are a husband and wife team and the founders of Lontra Coffee. What began as a shared passion for specialty coffee turned into a journey of building their own company. They have dedicated themselves to creating intentional experiences and spaces that are rooted in quality and hospitality.  After opening their first location in Downtown Los Angeles, they are now expanding and continuing to learn and grow as owners and operators. Their mission is connecting through coffee and allowing Lontra to be a space that feels like home to everyone.      KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes:  563: Founder Friday! w/ Jared Linzmeier of Ruby Coffee Roaster Founder Friday! w/ Rachel Lehman of Crema Coffee Roasters in Nashville, TN 337: Founder Friday w/ Diana Martinez of Cafe Calle, Los Angeles SPECIAL! | PART 1 Coffee Fest LA! 2024 w/ Shanita Nicholas of Sip and Sonder + Elisa Hoyos and Leo Abularach of Picaresca Barra de Cafe  

Feedback is all around us. From the customers, staff, and the business itself, we can only make great decisions for the coffee shop when we practice listening to understand. Trouble is we often avoid listening for fear of what we will hear, or because we falsely think we know what someone thinks or that their opinion cannot be helpful due to who they are or what position they hold. Today on Shift Break we will be talking about what we stand to lose personally and professionally when we do not pursue listening as a serious part of how our business will grow.  Please take time to listen to the episodes below to dive deeper into the subject of listening!   APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:    415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli   165 : The Art of Deep Listening w/ Oscar Trimboli 282 : How to Listen to your Customers 291 : What to do if Your Baristas Wont Listen to You

Coffee is a connector. I think we all have seen this in our personal lives, our social lives, and in the community we help facilitate through our shops. In the fast paced often stessful world of cafes and the vocation of coffee, we need to take some time, and leave some room for appreciating the real impact a simple cup can have on people.  On today's episode we will be talking all about the ways coffee does this and how we can use coffee to advance understanding, exploration, and connection with the Director of Room for Cream, Grant Garry! Grant Garry is an award winning filmmaker, actor, singer, and Certified Grief Educator. He is the director of the documentary Meet Me Where I Am -  Grant has played The Cowardly Lion in The Wizard of Oz at Opera San Luis Obispo as Disney's Beauty and the Beast, NCIS: Los Angeles, Legally Blonde: The Musical, Black Cat, Night of the Living Deb, Sweeney Todd, and Cinderella.   He hosts the podcast Where I Am on Apple Podcasts, Spotify, and Amazon Music. A long-form discussion based show about love, loss, and finding meaning as we move forward.     His recent release and project is called "Room for Cream", a series dedicated to the exploration of coffee, coffee culture, and the ways coffee facilitates connection. Related episodes:  165 : The Art of Deep Listening w/ Oscar Trimboli 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli 230 : Making room for Community in your Shop Founder Friday! Youth, Foster Care, and Human Connections Through Coffee | w/ Miah Sommer of Astute Coffee in Omaha, NE 334 : How to Approach Deescalation w/ Melissa Tucker of Mind Over Matters and Pathways to Peace   KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

It's a common belief that there are not enough hours in the day to do the work that we need to get done in order to run a good coffee shop. The truth of the matter is that, more than a lack of time, this feeling is a result of poor time management. In particular, not having appropriately set and strategize priorities. Today on Shift Break, we will be exploring a few ways to think about time management that will help you reduce overwhelm and get control of your schedule and do the right things that will make a difference for you and your business. APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:  SHIFT BREAK! Time Management For Managers and Owners 549: The Power of Great Consistent Work Over Time SHIFT BREAK: Finding Time for Change in the Cafe

In our pursuit of optimization, analysis, scientific rigor, and financial success, we may find ourselves wondering, "where is the life in all of this?" Could it be that in dissecting every inch of our business, we have inadvertently killed it? Today on Shift Break we will be talking about the need to remain connected to and act from the heart. Why we might feel a collective burn out and misery in what we are doing, and how, perhaps we can reclaim some joy amidst the frenzy of the shop.    APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:  485: Your Shop vs The Industry – How to Free Yourself From Dependency 317 : Encore Episode: Death by Comparison 227 : Connecting with Hearts and Minds 566: The Problem With Systems

Pre-registration for the ADHD reWired Coaching Groups is due Thursday. Registration events are happening Thursday and Friday. The next group starts next week.

Coffee shop insights and resources abound! We have innumerable platforms, tools, and ideas that all have a certain amount of value...if only they are adopted and applied well and consistently to your shop On today's episode, we will be talking about the steps that owners and operators should take to go from revelation to realization when they get insights that can help their business. Too many people stop at the "aha" moment and lose the potential for lack of application. Let's fix that.  Related episodes:  330 : Establishing Systems in Your Coffee Shop 566: The Problem With Systems   Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/   APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

The experience of the customer day-in and day-out is often treated as a given. Something that is expected, but not something that is earned. We work to The real focus of our efforts should be on training and resourcing our staff to deliver a consistently excellent product, space, and hospitality experience every time. Are we truly doing that? Today on Shift Break we will be talking about how training not only needs to be harder than the work we are training for, but that training, coaching, and continued support needs to emerge as the calling card of specialty coffee or else we will continue to be known as people who talk a big game in our marketing, but miss the mark in the real world.   Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/     APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes: 

When we think about dialing-in, we automatically think about coffee. Changing the grind, the recipe, and other inputs and variables all to obtain an ideal outcome. Your coffee shop is not just about coffee though, and that means that other areas of the cafe need to be dialed in in order for the product of the cafe experience to be great.  On today's episode, we will be talking about the three areas of product, people, and place and how you can think about and take action to dial in each one effectively. Now is the time in our history as an industry to start truly finessing the details of what we offer in our shops so we can slowly start rebuilding the coffee bar's reputation as a great good place, a spot for consistently excellent coffee, a spot that you love serving in and love to be served in. It all starts with dialing-in.  Related episodes:    Taste the Rainbow! : Menu knowledge, tasting, flavor, coffee cupping approach to your offerings SHIFT BREAK! How Well Do You Know Your Business? 406 : Five Ways to Immediately Improve Your Coffee Quality 498: 10 Small Things to Fix in Your Coffee Shop This Week SHIFT BREAK! Is That Character or Neglect? 453 : The Craft of Operations Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/   APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

Changing things in the cafe tends to focus on image and expression. Maybe we upgrade branding, focus our menu, change lighting, furniture etc. But what is even more important in the quest to make positive changes as your grow, it to pay attention to the heart of the operation that supports everything else.  Today on Shift Break we will be talking about how to make sure you are growing both the heart and the outward aesthetics of your shop over the years. This is a great framework for those of you who feel it is time to level up or expand but want to also maintain and even improve the integrity of the cafe.  Related episodes: SHIFT BREAK: Reassessing Growth 492: How to be The Best Coffee Shop SHIFT BREAK: Are You Growing With Your Business?   Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/     APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

There is far more going on behind the scenes of your numbers than just meeting your metrics. The money that flows in and out of the business is the life blood that represents health, trust, activity, and the growth of the whole. Trouble is we either focus on it alone, or we try not to focus on it at all. The best path is the integrated one.  Today on Shift Break we will be talking about how we can think, talk, and act around the subject of money in the cafe in a healthy way, by embracing the meaning it has and tearing down ours and other's misconceptions about it.  Related episodes: 160 : The Smart Way to Approach Money w/ Jill Schlesinger SHIFT BREAK! Why The Best Hospitality Starts With The Transactional! 576: Financial Stability Using Profit First for Coffee Businesses w/ Kim Logsdon of Caffeinate Your Cash Building Trust-Credit APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

Quality of the coffee, experience, service, and just about anything else in the cafe will always be something an owner and leader focuses on. These days we tend to concentrate our efforts on the acquiring of quality, instead of the creation of it. All the potential those great beans, your wonderful staff, and even our space have, is just potential until you take action and render, create, and realize that potential in the cup, in the moment, in the real life of the business. Today on Shift Break we will be talking about some ways that we should be thinking about quality, the need for constant focus, maintaining excellence, and the dangers of the claim that quality is something we have already achieved and can move on. Related episodes: 533: Principles of Quality Control SHIFT BREAK: Quality Still Matters 406 : Five Ways to Immediately Improve Your Coffee Quality   KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

In this Thirtieth episode of  'THE ND THRIVE GUIDE' we have ADHD Life & Mindset Coach and neurodiversity trainer Leah Carroll. Leah returns to talk with Owen all about the power of being part of groups and coaching collectives. How can being with other Neurodivergent people help us on our own journey of understanding ourselves. How can we process our own experiences inside a safe space alongside peers. Thank you Leah..    Listen to our first episode together from 2025 - Spotify https://open.spotify.com/episode/7p38Dnwtl4FqSN6o4EJNW2?si=2b7756ed0d744287  Apple - https://podcasts.apple.com/gb/podcast/epi-43-working-with-the-mind-our-thoughts-as-adhders/id1500282568?i=1000718731667    ND & Free - Who are we and what do we do? Visit our Linktree to find out more. Visit https://linktr.ee/ndandfree    WHAT IS THE ND THRIVE GUIDE   'ND Thrive Guide' Series, we will explore how to live a full, thriving and authentic life with our Neurodivergent Brain. A show all about hope and growth. Tips, advice and ideas from coaches, therapists and experts. Plus learning from the lived experience of ND'ers from all over the world.  Thank you to all our guests.   More On Leah. Leah is an ADHD Life & Mindset Coach and neurodiversity trainer who helps overwhelmed ADHD adults and the organisations they work in move beyond survival mode. Through 1:1 coaching, group programmes, and workplace trainings, she blends lived experience, executive function know-how, and nervous-system-aware strategies to help people stop restarting every week and start building ways of living and working that actually fit their brains. Leah is originally from the US and now lives in Germany, working with clients and companies across the UK, Europe, and beyond.. Check out Leah's links.  Website - leah ccoaching.com Instagram - https://www.instagram.com/adhd.coach.leah/   These conversations are not a substitute for professional medical or therapeutic support. Please seek support from professionals trained within Neurodiversity support. Listen to episodes with care. Keep up to date with our latest posts on Instagram. Thank you for supporting the show,  Owen

Welcome to a powerful and heartfelt episode of the Compared to Who? podcast, hosted by Heather Creekmore. In this episode, Heather chats with three real women—Patricia, Diane, and Jess—who have courageously walked through coaching and programs to improve their body image and relationship with food. If you’re tired of feeling stuck in food obsession, diet culture, or shame around your body, this episode is for you! Episode Highlights: The guests share honestly about their lifelong battles with body image, food restriction, calorie counting, and the underlying fears and shame that kept them trapped for years. Patricia Reveals how she lived in “body image bondage” for nearly two decades, mistaking strict dieting for freedom until she discovered the faith-based approach of Compared to Who? and began her journey to genuine freedom. Diane At age 71, reflects on six decades of food obsessions and restricting behaviors, and how finally integrating her faith with her eating and body image struggles began her transformation. Jess Shares how she didn’t realize she even had body image issues until after having kids; she discusses the shame of living in a bigger body, the mental exhaustion of chasing diets, and how true freedom finally came through the support and tools offered in the coaching group. The women and Heather explore the themes of fear, idolatry, objectification, and the dynamic between self-worth and body size. Hear practical, inspiring stories about breaking the cycle of daily weigh-ins, obsessive thoughts, and moralizing food choices. Each guest describes how participation in the 40 Day Body Image Journey, the Body Image Freedom Framework, and intuitive eating coaching offered loving accountability, lasting mindset shifts, and deepened connection to God’s truth about their identity. The episode closes with encouragement for anyone who feels stuck, scared to start, or believes they’re “too old” or “too late” for change. Key Takeaways: Lasting body image freedom isn’t about reaching your “ideal weight”—it’s about shifting your perspective, breaking fear-driven cycles, and finding your worth in God, not a number on the scale. Healing comes in community: support, vulnerability, and shared struggle are powerful in bringing freedom from shame and isolation. No matter your age or how long you’ve struggled, there is hope and there is help. Resources Mentioned: 40 Day Body Image Workbook & Journey “Obsessed to Blessed” Mini Course Body Image Freedom Framework Ready to start your own journey? Go to improvebodyimage.com and sign up for the 40 Day Body Image Journey—launching January 20th! Take the next gentle, faith-filled step toward freedom. Connect & Share: If this episode encouraged you, please share it with a friend, leave a review, and join the conversation in our community. You’re not alone in this journey! Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.

Brand new to Etsy or thinking about starting a shop in 2026? I'm walking you through exactly how to get started today—from choosing the right product type and understanding how Etsy really works, to building momentum without overcomplicating things. This episode is equal parts practical and encouraging, designed to help you start smart, stay focused, and actually follow through. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  The Free Training "How to Blow Up Your Etsy Shop" and information on my Scaling Society for serious Etsy sellers are releasing in just a few days! Let me know if you'd like more info on either of them below, and you'll be the first to know when doors open! ⭐Interested in Scaling Society?: https://www.howtosellyourstuff.com/interested-in-a-scaling-society ⭐Interested in the free training "How to Blow Up Your Etsy Shop"?: https://www.howtosellyourstuff.com/interested-in-blow-up-shop   ➡️ Profittree: The In Demand badge is BACK!!! Plus tags for every listing. Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) Profittree Tutorial: https://www.youtube.com/watch?v=VO7Ra18ZPTw&t=1s   ➡️My favorite (high converting) mockups: https://www.howtosellyourstuff.com/request-mockups-resource ➡️The Secret Hack to Filter by Best Seller on Etsy: https://youtu.be/IES_sR5WZ2E   FAN FAVORITE RESOURCES:

It's time for another Etsy FAQ episode! Listen in to hear everything from creating listings faster, how to get Disney licensing, the best ways to use AI in your business, building an email list--- and so much more! **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  Profittree: The In Demand badge is BACK!!! Plus tags for every listing. ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) Profittree Tutorial: https://www.youtube.com/watch?v=VO7Ra18ZPTw&t=1s   Interested in my Scaling Society? Let me know: https://www.howtosellyourstuff.com/interested-in-a-scaling-society  *Join my inner circle where you'll get access to my coaching group every current and future course and workshop I create, weekly resources, trendspotting, DFY templates-- and more. Coming in January!    SEO Tool: Try Everbee Free: https://www.everbee.io/?via=lizzie ➡️ Everbee tutorial (my SEO tool): https://www.youtube.com/watch?v=MucPFkvC8sk   Public Domain info: https://guides.lib.utexas.edu/pd/info   Legal Episodes Playlist and Resources: https://www.howtosellyourstuff.com/legal-topics   Disney licensing: https://www.disneystudiolicensing.com/   FAN FAVORITE RESOURCES:

She went from -$400 in her bank account to a thriving handmade Etsy shop within 4 months—completely changing the story for her large family. Tune in to hear how Trista followed my success steps one-by-one and used data based decisions to create one of the fastest Etsy success stories I've ever heard. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com   STUFF I MENTIONED:  ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) Profittree Tutorial: https://www.youtube.com/watch?v=VO7Ra18ZPTw&t=1s     FAN FAVORITE RESOURCES:

Becca dove deep into the world of AI digital products earlier this year--- and she's finishing 2025 with some INCREDIBLE results. This week we're welcoming her back on the podcast for an update—and sharing our fireside chat with our pro tips, prompting strategies, and what's possible with AI design in ecommerce. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) Profittree Tutorial: https://www.youtube.com/watch?v=VO7Ra18ZPTw&t=1s  

It's time for another Etsy Trends episode!!!! Today we're exploring the design shifts shaping buyer behavior as we head into 2026. These are the cues that can help you plan smarter, design intentionally, and create products that really resonate with shoppers in the year ahead. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐ Try Trendspotting: https://www.howtosellyourstuff.com/offers/JxNYgLnw Use code KEEP20 to try your first month for just $17, rebills at $37/month Upcoming Trendspotting Bonuses:

Tune in to hear Emily's Print on Demands secrets for earning $173k her first year—and $725k in under 3 years. She's sharing why she pivoted to giftable products INSTEAD of apparel, her fast track advice for people with big goals, and tips for getting started. You're going to just love her—she's so down to earth, relatable, and open to share everything she's learned. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED: 

Embroidery continues to be in massive demand in the marketplace and Lori has found a way to leverage the trend into a passive Etsy income. Tune in to hear how she pivoted her experience with embroidered items into a fast growing digital product shop. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ❄️ BLACK FRIDAY SALES: https://www.howtosellyourstuff.com/black-friday-sales     ➡️ Join the Template Drop Membership for weekly templates (commercial use): https://www.howtosellyourstuff.com/offers/b2jFEqce/checkout   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND LORI: Embroidery file website: Www.426Digital.com Embroidered and engraved items: Www.426creative.com Instagram: @426creative TikTok: @426Digital   FAN FAVORITE RESOURCES:

STOP selling apparel in your Print on Demand Etsy Shop. (I literally couldn't believe Heather said this.) Tune in for 2026 Print on Demand advice you don't want to miss from HeatherStudio. She's sharing why she's steering away from apparel and what she suggests instead for more sales and faster success. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ❄️ BLACK FRIDAY SALES: https://www.howtosellyourstuff.com/black-friday-sales     ➡️ Join the Template Drop Membership for weekly templates (commercial use): https://www.howtosellyourstuff.com/offers/b2jFEqce/checkout   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND HEATHER: Tech MegaSeller Program: https://heatherstudio.samcart.com/products/tech-megaseller-program Use code: lizzie100   LEGACY SPECIAL for pay in full - Print on Demand Academy: https://lizziesmiley--heatherxstudio.thrivecart.com/printondemandacademy3/?coupon=PODALEGACY  Heather's course—Print on Demand Academy 3.0: https://lizziesmiley--heatherxstudio.thrivecart.com/printondemandacademy3/ FREE—POD Crash Course: https://studio.heatherxstudio.com/etsypodcrashcourse Heather on Social: YouTube: https://www.youtube.com/@itsheatherstudio Instagram: https://www.instagram.com/itsheatherstudio/   FAN FAVORITE RESOURCES:

In this episode, I'm sharing why I created The Shift, what it is, who it's for, and exactly what's included inside.After coaching hundreds of healthcare workers and first responders, I saw the same struggle again and again—people confident at work but unsure of themselves at home, or thriving in chaos but unable to slow down once the shift ends.That's why I created The Shift Coaching Group—a 12-week program built to help you:​ Find balance between work and life​ Build confidence both on and off the job​ Downregulate after chaos and stop replaying your shifts in your head​ Reconnect to who you are outside of your uniform​ Create big goals and actually follow through on themInside, you'll get:✅ 12 Weekly Live Group Coaching Calls (Thursdays @ 12 PM PST)✅ A full 12-Week Coaching Curriculum designed to build internal confidence, emotional regulation, and purpose✅ A Private Community Chat to stay connected between sessions✅ A Member Portal with all replays, tools, and resources✅ Accountability + momentum to keep you moving forward every weekThis group is for healthcare workers and first responders ready to stop just surviving—and start creating big things in every area of life.Enrollment for The Shift opens November 10 – 24.Join the email list and be first to find out more.The Shift Coaching Group

Did you know that ChatGPT recommends Etsy listings to its users—and now has a one-click checkout straight from the chat? Learn how to leverage this powerful marketing tool to get your listings and Etsy shop discovered this week on the POD with PR expert Gloria Chou. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐Join The Template Drop Membership: https://www.howtosellyourstuff.com/offers/b2jFEqce/checkout Join before Nov 1, 2025 to Grandfather in at $15 per month. First template drops on Monday, November 3, 2025.   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND GLORIA: Gloria's PR Course (Get Featured Accelerator): https://8qyy6ib1chj.krtra.com/t/QZb6RXAq8CYf Free PR Masterclass: www.gloriachoupr.com/masterclass  www.instagram.com/gloriachoupr   FAN FAVORITE RESOURCES:

Almost every conversation you see online about coffee focuses on home coffee vs cafe. It is a very interesting and relevant topic in this time of explosive growth where tools, information, and good coffee itself abounds. Another aspect of this conversation though is less discussed and maybe even more relevant, in what ways are cafes themselves positioned to learn from what makes online educators so successful to make their own customers successful in enjoying their coffee. Today's guest is perhaps the best in the space in terms of deepening peoples fascination and enjoyment of coffee globally.  It is always an honor to welcome to the show, James Hoffmann! James Hoffmann is the co-founder of Square Mile Coffee Roasters, a multi-award-winning coffee roasting company based in East London. He was the 2007 World Barista Champion, having won the UK Barista competition in both 2006 and 2007. He has a YouTube channel with over 2.3 million subscribers, where he makes videos about anything and everything to do with coffee. He is the author of The World Atlas of Coffee (first edition 2014, second edition 2018, third edition 2025) and the Sunday Times bestseller How to Make the Best Coffee at Home (2022). We discuss:  The Growing Appetite for Coffee Knowledge Shifting Perspectives on Coffee Education The Fun Side of Coffee Exploration Feedback and Community Engagement The Distinction Between Home and Cafe Coffee The Role of Hospitality in Coffee Experience The State of Coffee Innovation The Importance of Thoughtful Decision-Making Creating Unique Value in Coffee Content Community and Responsibility in Coffee Links:  https://www.youtube.com/@jameshoffmann https://www.jameshoffmann.co.uk/ www.theworldatlasofcoffee.com   Related episodes:    242 : A Conversation with James Hoffmann 404 : Education, Home Brewing, and Launching a Roastery w/ Kyle Rowsell, September Coffee 333: Bridging the Professional and Home Barista Gap w/ Lance Hedrick of Onyx Coffee Lab SHIFT BREAK! What Customers Value and How to Deliver It 480: Focus on What Your Customers Love  Insights into the specialty coffee industry and its challenges. KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

This week, Bailey is sharing her journey of building her Etsy shop to an astonishing $45,000 a month, primarily through digital products. She reveals her strategies for creating multiple streams of income, including the importance of product research, leveraging email lists, and utilizing tools for effective keyword and product research. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐Interested in receiving weekly templates? Let me know here: https://www.howtosellyourstuff.com/interest-template-membership   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND BAILEY: Go Deeper with Bailey: https://lizziesmiley--digitallypurposed.thrivecart.com/baileys-growth-club-year/  Try Everbee Free: https://www.everbee.io/?via=lizzie    FAN FAVORITE RESOURCES:

Getting to Flight isn't always a straight line—sometimes the magic happens in the unexpected moments.In this episode, I share real stories from Flight Prep Academy members who interviewed for one base and were offered others closer to home, were invited to safety trainings before openings even existed, or made such strong connections on ride-alongs that their resumes were literally pinned to base fridges.When you stay focused on connection, value, and service—not just the timeline—opportunities start showing up in ways you couldn't plan for.Getting hired into Flight doesn't have to be complicated or exhausting. It just takes showing up, building relationships, and leaving space for the magic that happens when you align with what's meant for you.✨ Join us inside The Flight Prep Academy to map your plan, learn ride-alongs + connections, and prep confidently—without hustling.

Join us! Hey, it's Eric. So, uh — I wasn't actually planning to record this… but I wanted to hop on for a minute, because this is it. We've got our last two registration events this week before our Fall ADHD reWired Coaching and Accountability Groups begin. They're happening Tuesday, October 14th, and Friday, October 17th — and after that, doors close until next year. Over the past ten years, we've worked with more than 1,200 ADHDers — helping folks build systems that actually stick… and the resilience to bounce back when they don't. Because let's be honest — sometimes they don't. That's kind of the point, right? Learning how to keep showing up, even when your brain makes that hard. If you've been listening for a while and thinking, “Maybe someday I'll do that,” — maybe this is that someday. And if you can't make one of the registration events, it's okay — once you finish pre-registration, you can also schedule a 1:1 registration call with me. Our Fall groups start October 23rd, so now's the time to jump in. Just head over to coachingrewired.com to get started. Again, that's coachingrewired.com. Hope I'll see you soon.

As AI grows in influence, high-quality handmade products are more in demand than ever. Listen to Emily's story of fast success with her custom embroidery Etsy shop—she shares how she's scaled with the right help, her approach to trends and SEO, how she's positioning for long-term success, and so much more. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐Interested in receiving weekly templates? Let me know here: https://www.howtosellyourstuff.com/interest-template-membership   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND EMILY: IG : @magillclothing Adult Etsy: MagillHandmade (https://www.etsy.com/shop/MagillHandmade) Kids Etsy: ShopMagill (https://www.etsy.com/shop/ShopMagill)     FAN FAVORITE RESOURCES:

You've heard how important your product photos are for conversions on Etsy, but how can you get pictures that will actually convert to sales? This week I'm interviewing product photographer Brittany Reynosa for her best tips on staging, lighting, equipment, and more. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐ FIND BRITTANY: Instagram: www.instagram.com/brooksandcophoto    Tiktok: @brooksandcophoto   FAN FAVORITE RESOURCES:

Knowing all the information and having all the coolest and best gear does not means your shop will succeed. For the purpose of todays conversation let's just say all the things we assemble under the roof of out shop are just the bricks. What's the mortar that holds t all together? People! Today we get to chat all about how to focus on people to fuel the best retail experience for both staff and customers alike w/ Mike Cosentino! Mike Cosentino, CEO of Big Peach. Big Peach is one of the largest and most recognized specialty retailers in North America, with business units spanning the Specialty Running (Big Peach Running Co.) and Bicycling (Big Peach Ride + Run) retail segments. Headquartered in Atlanta, the company serves athletes and fitness enthusiasts of every level beyond its brick-and-mortar locations through a dynamic e-commerce platform (BigPeachRunningCo.com) and innovative mobile retail experience (Big Peach On-Wheels). His new book, It's Not the Bricks, It's the Mortar: Optimize Your Retail Business for Lasting Success offers a battle-tested framework for service-driven retail organizations… from a current operator. No formalities. No fluff. This is not content from an academic researcher, industry consultant or ghostwriter. This is entrepreneur Mike Cosentino sharing powerful lessons from decades of experience, while still leading his own retail enterprises. Whether accelerating growth or withstanding the unexpected, his systems favor the confident empowerment of others – – while disfavoring the constant oversight often required by most leaders. The book includes two life-altering personal events that every reader will relate to, reminding us that success in this industry can't be achieved on hustle alone. Related episodes! 446: Building a People-First Coffee Tech Culture w/ Jason “Double J” Johnson, Black Rabbit Service Co. 416 : People-First Principles for Growing Your Shop w/ Mike McFall of Biggby Coffee 394 : Happy Coffee People w/ Wendelien van Bunnik 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 People…not Objects 430 : Embracing “Unreasonable Hospitality” w/ Will Guidara | Thank You NYC + The Welcome Conference   KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

      Jared Linzmeier is the co-founder of Ruby Coffee Roasters, based in Nelsonville, Wisconsin. After getting his start in specialty coffee with Intelligentsia in Los Angeles and later working in Portland and Seattle, he returned home in 2013 to start Ruby with his wife, Deanna. Named after his grandmother, Ruby has grown from a small garage roastery into a nationally recognized brand known for its vibrant coffees, strong producer relationships, and commitment to community.   Related Episodes:        KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

We all want to make a difference with our work. The trouble is that the busyness of a coffee shop tends to pull our attention in a million different directions and we rarely get an opportunity to see if indeed we are making that difference. This leads to a lot of stress, burn out, and a demoralization that can easily shut down a business by first shutting you down as the leader.  Today on shift break, we are going to be talking about some mindsets and strategies you can use to checkin in on and stay connected to the truth of the situation. The truth is you are doing better than you think and your continued work, when done in honor of your existing good work, is way more sustainable. Times are tough, it's time that you carved out time to see the truth and discipline yourself to reflect on the good as you go.  Related episodes: 111 : Self Care 101: Taking care of yourself while taking care of others   318 : Why Your Shop is Key to the Success of Coffee 100! Why YOU are the Key 545: Breathing Life Into Your Coffee Shop 380 : Founder Friday! w/ Cary and Cindy Arsaga of Arsaga's Coffee Roasters 111 : Self Care 101: Taking care of yourself while taking care of others Emotions, Self-Sabotage, and Telling Ourselves the Truth SHIFT BREAK: Owners, It's OK to Make Mistakes Higher Degrees of Imperfection SHIFT BREAK! The Work of Offering Kindness in the Cafe   APPLY NOW TO KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

If “legal talk” (and literally the title of this episode) makes you nervous or feels dry—this is a MUST LISTEN. Attorney Paige Hulse is back with her easy-to-understand approach to law for entrepreneurs, sharing tips to keep your Etsy business—and you—out of trouble. From common legal mistakes and business structure to protecting your creations from copycats, she's got you covered. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND PAIGE: https://paigehulse.com/ @paige.hulse.law   ⭐Legal Templates recommended by Paige for your Etsy shop:

I love getting to re-air classics. This one on barista manuals is a great one because it provide a structure for essentials that you can build on. Here is the truth though, manuals do not magically create a difference in your shop. They are only a tools to help you build and are meant to support people in the work toward a common goal. On today's encore episode we will be diving into the original episode from 2018 to go over 10 essential sections to include in your manual. It is my hope you will also explore the episodes linked in the show notes to really go deeper. Coffee is about serving people through coffee and when we discuss systems, structure, and tools, we must always bear in mind that these are meant to benefit our staff and our customers equally.  Related Episodes:    Are YOU Using Your Manual? SHIFT BREAK: Detail Oriented Staff Starts With You SHIFT BREAK! Why Following Through is the Key to Better Coffee Shops Defining Excellence and Success Why You Need to Back up Your Policies 330 : Establishing Systems in Your Coffee Shop   KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

Ready to turn the Q4 holiday rush into a semi-passive side hustle? Start with Printables—perfect for beginners—and learn how to ride the seasonal boom. Cody Berman of Gold City Ventures shares the hottest opportunities for 2025 and his top tips for getting started. (He recently launched a scaled a brand new shop in this space, proving that saturation is a myth if you know what to create! 

The difference between dirty, dysfunctional, or neglected, and something that is maintained but has character, is the level of intentionality given to it. In many shops, we find broken and dismal conditions that really should have been maintained and fixed, but are often explained away as simply the age of the café itself as though it adds character. Most of the time we're fooling ourselves. Today on shift break, we are going to be talking about the difference between character and neglect and how to properly give attention to the place that we are welcoming people into so they have fewer distractions from enjoying their experience.  Related episodes: 307 : 10 Simple ways to Level Up your Coffee Shop 240 : What to do before your Build your Bar Working Clean : Tips for keeping the bar looking and working well while you work 523: Encore: How We Ruin Specialty Coffee Experience SHIFT BREAK: Keeping the Shop APPLY NOW TO KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

Remember Preston?! He was one of my very first Etsy students and he recently went full time on Etsy with a handmade shop. Tune in to hear his story of gradually figuring out his product and niche—and scaling from a hobby shop to replacing his 4 jobs worth of income on Etsy. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ➡️ LIVE SEO Workshop on Thursday, September 25, 2025 from 7-8:30 PM Central time:  https://www.howtosellyourstuff.com/offers/VRBvPQKH/checkout   ➡️Join the Trendspotting Membership (get your first month for just $17): https://www.howtosellyourstuff.com/offers/JxNYgLnw   Trendspotting Bonuses are HERE for active members:

Tune in to hear a run down on the current tariff situation PLUS the biggest trends for Q4 2025. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ➡️ LIVE SEO Workshop on Thursday, September 25, 2025 from 7-8:30 PM Central time:  https://www.howtosellyourstuff.com/offers/VRBvPQKH/checkout Early Bird Pricing ends 9/8/25 ➡️Join the Trendspotting Membership (get your first month for just $17) use code: KEEP20 https://www.howtosellyourstuff.com/offers/JxNYgLnw   Trendspotting Bonuses are coming soon for active members:

So you have come to the conclusion that things need to change in your coffee shop. Maybe it is something related to systems, schedules, training, culture, or a host of other things you might want to take action on. But what is the first action you should take?  Today on Shift Break we will be talking about the first right steps you should take when you you want to make meaningful change in your coffee shop. The cafe is busy and the old ways are well worn. Clarity and simple concrete steps are going to be your best friend when it comes to seeing the fruit from your effort to improve.    Related episodes:  SHIFT BREAK: Making Minimum Viable Changes SHIFT BREAK: Finding Time for Change in the Cafe 399: Encore Episode! How to Change Things in the Cafe SHIFT BREAK! New Managers: Learning Before Changing   APPLY NOW TO KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com  

The world of coffee shops is fueled by the world of coffee farmers. For as long as coffee has been grown, the people who pursue the cultivation of the product we cultivate community around in the cafe have struggled and survive based on their ability to band together, invest in the land, one another, and innovate methods to secure their future.  Today we get he distinct honor of talk with someone whose efforts have produced many different opportunities to advance the thriving of farmers and provides a model that can be spread to other farms as well.  I am please to welcome, Felipe Sardi!  Felipe is the Founder and CEO of El Green Hub, a business ecosystem dedicated to environmental regeneration, sustainability, and innovation within the specialty coffee value chain. With operations in multiple countries, El Green Hub brings together companies that span coffee production, international trade, retail, and financial services. By empowering small-scale producers across Latin America through sustainable practices and financial inclusion, they drive meaningful economic and social change in rural communities. Their journey began with La Palma y el Tucán, a small farm in Cundinamarca that transformed from degraded land into a thriving ecosystem where specialty coffee flourishes alongside restored biodiversity. This living laboratory proved that regenerative agriculture works—inspiring business models that have since grown into significant enterprises across the coffee and agricultural sectors Born and raised in Colombia within an entrepreneurial family, Felipe developed a deep appreciation for hard work, innovation, and purpose-driven business. He graduated from Los Nogales High School in Bogotá (1996) and went on to earn a Bachelor's in Finance from Tulane University in New Orleans (2001). His commitment to sustainable agriculture led me to pursue a Graduate Certificate in Agricultural Sciences from the University of Melbourne and a Permaculture Design Certificate from the Permaculture Research Institute in Australia. In this episode we will talk about:  The genesis of Felipe's coffee journey De-commoditizing coffee The role of terroir, genetics, and processing in coffee innovation The bio-innovative process and its impact on coffee profiles Responsible innovation and collaboration with farmers The lactic acid process and its reception in the coffee world The significance of terroir in maintaining coffee's unique identity Felipe's vision for co-creating the next wave of coffee with roasters and consumers     Related episodes! 477: Inspiring the next generation of Coffee Farmer w/ Yolima Taborda Rojas of Paisa Coffee, Colombia 451: Business Growth, Integrity, and Coffee Farmer Equity w/ Martin Mayorga of Mayorga Coffee 335: A Better Business Model for Coffee Farmers w/ Thaleon Tremain of Pachamama Coffee Sustainability Series #1 : The Farm 251 : Fermentation and the Future of Farming w/ Lucia Solis   KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

And the myths just keep on coming! Welcome to part 2 of the series on Myth Coffee Shop Owners Believe. The goal here is to create space and slow down long enough to critically and intentionally examine ideas before we adopt them into the fabric of our cafes. Of course in the frenzied world many of us occupy, having time to think might itself be a rare luxury.   So today I hope you have found that time to listen and think through these subject with me. We are covering 5 more myths that need to be more deeply considered before they are automatically believed.  Today we will be talking about these myths:  If you build it they will come Exclusivity and novelty will bring 'em in  More on the menu is better -or-You need to have something for everyone Scaling = success I can hire in knowledge vs developing it internally   Related episodes! Exclusivity is a Bad Strategy Differentiation Takes Time! The Power of “No” SHIFT BREAK: Reassessing Growth SHIFT BREAK: Are You Growing With Your Business? Taste the Rainbow! : Menu knowledge, tasting, flavor, coffee cupping approach to your offerings Eliminating menu items Humanely KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

Who is it we are serving when we start or work in the coffee shop? If you listen to a lot of the way people talk today, you might think we expect customers to serve our needs more than we pursue meeting the needs of and serving our customers. Today on Shift Break we will be talking about the trend of backwards hospitality that has greatly diminished the hospitality experience across cafes and what we can do to bring our priorities back in line with what tru service and hospitality means.  Here are some related episodes to explore:  SHIFT BREAK! Why The Best Hospitality Starts With The Transactional! 532: Start with Hospitality 469: Unremarkable Hospitality and Cafe Terroir 430 : Embracing “Unreasonable Hospitality” w/ Will Guidara | Thank You NYC + The Welcome Conference 424: Developing Menu and Hospitality Guides APPLY NOW TO KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com    

Like Pepsi in 1984, coffee is the "Choice of a New Generation"... but maybe not in the same way as we of older generations are comfortable with. The ways digital natives are consuming coffee today may be unique, but as with all coffee consumers before and after, they are seeking the identity, belonging, utility, and promises associated with coffee and the community it has always facilitated.  The question we need to ask is how do we in the world f coffee shops acknowledge, welcome, include, adn understand these very important consumers? To help us explore this we are chatting with friend of the show and deep thinker extraordinaire, Kosta Kallivrousis!  Kosta Kallivrousis has spent over 14 years working across the specialty-coffee supply chain. His unique combination of experience as a barista, licensed Q grader, and in strategic sales at both roasted and green coffee companies has given him a 360°-view of the specialty-coffee world. Kosta is passionate about building equitable sourcing relationships between coffee producers and buyers, challenging industry norms around taste and value, and advocating for greater connection and community in the coffee industry.   Links:  KOSTA ON INSTAGRAM:  https://www.instagram.com/espresso_patronus/   Other Links: The barista mag piece Kosta wrote about cafe raves The death of a millennial brand with Euguene Healey Postmillennials desire era's and not fixed identities by Eugene Healey How Gen Z expects brands to interact with them by Ogilvy.    Related episodes:  321 : Marketing and Moral Injury w/ Josh Tarlo of Kiss the Hippo 393 : The Tyranny of Taste w/ Kosta Kallivrousis SHIFT BREAK: Quality Still Matters Some Tips on Signature Drinks Menu Simplicity as Hospitality 274 : Crafting Specialty Drinks in your Shop w/ Matt Foster” 548: Cool Ideas For Customer Engagement    Insights into the specialty coffee industry and its challenges. KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com