Podcasts about coaching groups

We all have ambitions and hopes for our career but time passes and we don't see any progress. It would be a mistake to chalk this up to fate instead of a lack of progress that comes from a lack of intentional actions as well as our underlying beliefs.  Today we are going to explore what some of those beliefs and actions look like to help you unlock the potential of your career and make meaningful advancements.   KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP CONSULTING HELPS YOU MAKE YOU CAFE BETTER! Book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes: 617: Kwame Christian On How To Take Big Swings in Your Career and Business 331 : The 7 Deadly Sins of my Career 292 : How to Take Charge and Drive Your Career w/ Ed Evarts 077 : How you can Happen to your Career w/ Scott Anthony Barlow : A frame work for finding the right work   SPONSORS! "Your Brand Cafe" for all your Cups, Sleeves printing and much more!    The worlds best plant based beverages! The Barista Series!   

The quality of your coffee is one of the main reasons people choose your cafe vs another. It is the baseline expectation customers have for a specialty coffee shop and today, in spite of our abundant resources and access to information and tools, we are still far from consistently meeting, let alone exceeding, those expectations.  On the show today we will cover 5 ways your cafe can make your coffee and your whole menu taste better. I do believe we have claimed victory too soon and have conflated procuring quality products with producing quality products. I hope this episode makes you think and begin to implement intentional systems and cultural norms around quality that actually delivers!    KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP CONSULTING HELPS YOU MAKE YOU CAFE BETTER! Book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes: SHIFT BREAK! How to Think About Quality SHIFT BREAK! The Difference Between Numbers and Quality Numbers in The Cafe 533: Principles of Quality Control   SPONSORS! "Your Brand Cafe" for all your Cups, Sleeves printing and much more!    The worlds best plant based beverages! The Barista Series! 

One of the coolest things about coffee is how it can be used as a catalyst for change. Today we are going to be talking with someone who has built one of the best examples of how a business with a vision can make real progress for inclusion.  We are talking with Lindsay Wredge, Co-founder of 321 Coffee in Raleigh, NC! 321 Coffee is a coffee shop and roaster built on inclusion. Based in Raleigh, NC, 321 currently employs over 50 adults with intellectual and developmental disabilities (IDD). They are the ones roasting the coffee, taking the orders, and making the lattes and in this and many other ways 321 is demonstrating the value of an inclusive business model. The name "321 Coffee" is representative of Down syndrome, which occurs when an individual has 3 copies of the 21st chromosome. The company was founded in 2017 by Lindsay Wrege and Michael Evans. The two met during their freshman year as Park Scholars at NC State University. They had the vision to build a company founded on inclusion. 321 Coffee started with a couple folding tables and a home coffee brewer set up anywhere that would welcome them. These events helped to develop a presence in the community. Raleigh rallied behind the mission and helped 321 grow beyond those folding tables. Today, 321 Coffee operates multiple coffee shops in the Raleigh area and is actively finding new opportunities to expand our impact. We roast our own coffee, offer a full-scale espresso menu, and partner with over 100 different companies to provide them with coffee. Together, we are building a company that stands for inclusion and doing business the right way. We discuss The origins of 321 Coffee The importance of inclusive employment and community impact Starting with a low-barrier mobile coffee shop Designing accessible operations and training for employees with disabilities Maintaining quality and integrity at scale while staying true to the mission Leadership qualities and character traits essential for growth Scaling operations from a small cart to multiple cafes and wholesale Strategies for recruiting, training, and retaining diverse talent The role of community and customer relationships in success Future outlook and advice for other coffee businesses interested in inclusion   Links: www.321coffee.com   KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP CONSULTING HELPS YOU MAKE YOU CAFE BETTER! Book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes:   SPONSORS! "Your Brand Cafe" for all your Cups, Sleeves printing and much more!    The worlds best plant based beverages! The Barista Series! 

Today we have an impossibly vast range of resources and content about anything you need to learn or know about coffee and coffee shops. What a time to be alive! The issue that comes with these accessible and abundant resources is the issue of learning but never applying or growing. We have become people who seek information as the end in itself, not the means to an end On this episode I am going to give you some perspective on why we tend to collect content but very rarely apply it, and talk about a framework for approaching the overwhelming amount of advice and instruction so you are more disciplined and get to actually see the benefit that content tends to promise, but only application can deliver.    KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP CONSULTING HELPS YOU MAKE YOU CAFE BETTER! Book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes:   SPONSORS! "Your Brand Cafe" for all your Cups, Sleeves printing and much more!    The worlds best plant based beverages! The Barista Series! 

For cafe owners, the way you and your coffee shop grow is determined by how you are supported and nourished by community. The trouble is most owners are isolated, stressed, and are in desperate need of a type of community that is not just generally related to business but is made up entirely of other coffee shop owners who know exactly where you are coming from.  That is what Key Holder Coaching Groups are all about.  A small group of invested coffee shop owners who are dedicated to encouragement, accountability, insights, and helping each other grow.  Our groups are limited 6-7 experienced cafe owners and we meet 12 times over 6 months in our Zoom sessions where we focus on member led topics that are actually relevant to the real life of a cafe owner.  Each member received 2 hours of one-on-one coaching through this time and has access to our Circle community where they can keep the connection and conversation going between our calls.  I would love to talk with you about how this unique group can make a difference in your life.  Look below for a few testimonials of past members and click this link to apply for the Fall 2026 cohort!  APPLY TO THE 2026 KHCG COHORT!   Testimonials: My name is Susanna Winters and I am the owner and co -founder of Hilton Head Island Coffee Roasters. We're based out of Hilton Head, South Carolina. I've been part of Chris's key holder coaching group for I guess about five months now. And prior to that, I have participated in a few different business groups and business mentorship programs. And this coaching group has by far been the best and provided some of most value that we've received honestly in the two and a half years that we've been in business. And I think it's a combination of being paired with other business owners who are all at different places in their business. It really helps us take this big picture approach as well as get that really nitty gritty feedback, not only of what we need right now, but also what we might need a year from now. And the group that I was part of, it was honestly just so much fun and so much fun getting to know this group. Everyone provided so much value and they were honest and they were vulnerable and they were so transparent with their businesses and everyone really took that extra step to support each other, which is one of the reasons why I'm signing up to do it for another six months. But I absolutely recommend this coaching group. I think it's one the best things out there for new coffee shops, old coffee shops, anyone looking to elevate their business to the next level. -Susannah Winters/ Hilton Head Coffee Roasters      For us looking back, I think we were at a point of growth that we needed to take the steps to grow, but we were wearing ourselves out and burnout was starting to set it.  I feel if we didn't reach out for help with Chris we would have greatly struggled. Both during the coaching and as a result of the coaching.  Working with KTTS consulting has been monumental for us as individuals and as a business.  We were able to get insight and confidence in areas that we felt like we were really struggling in. We took huge steps with hiring a manager and equipping them to help lead.  Chris' structure behind servant leadership really matched well with how we wanted to lead so it allowed a very cohesive development of our foundation for goals, foundations, requirements and leadership. I would HIGHLY recommend KTTS to anyone regardless if you are struggling for feeling as though you are on top of the world with your business. I feel that no matter where you are in your journey, there's always room for growth. I even believe a few years down the road and we are continuing to grow that we would do it again and learn to continue to keep growing in a healthy was as a business and staying healthy as entrepreneurs -Jessica Nguyễn Queen City and Co.     I made the decision to become a part of the Key Holder Coaching Group (KHCG) primarily to establish connections with other professionals who are actively engaged in the coffee business. I have found that through coaching I have been able to improve my productivity, streamlining my operations and have a healthier life/work balance. The most beneficial aspect of the KHCG has been getting the opportunity to explore topics from multiple perspectives. I have found that even If I am not in the "Hot Seat" I am gaining valuable information that is relative to my business in some way. KHCG has proven to be a safe space for me to be vulnerable, increase my self-worth and positively adjust my mindset to get the most out of the experience. As business owners, we are, without a doubt, our most valuable asset. Investing in ourselves, stepping outside of our patterns and opening up to fellow business professionals within our field will absolutely bring fresh perspectives to solve problems and reminders to celebrate wins. You do not have to do it all or do it all alone, KHCG will be a valuable ally on your journey to success. -Sunny Cover / Peekskill Coffee Roasting Company / The Peekskill Coffeehouse

At just 18 years old, Chance Duncan made a decision that completely changed the trajectory of his life.After hearing Jimmy speak at an event, Chance invested in coaching before he could comfortably afford it. A few short years later, he's leading more than 250 salespeople, building businesses, investing in real estate, and preparing for marriage—all before most people have figured out what they want to do with their lives.In this conversation, Chance shares how mentorship, personal responsibility, faith, and relentless self-improvement helped him create extraordinary opportunities. Jimmy and Chance also discuss leadership, entrepreneurship, door-to-door sales, coaching, personal development, spirituality, and why young people today have more opportunity than ever before.If you're looking for motivation to stop making excuses and start building the life you want, this episode is for you.Follow Chance Duncan: IG

This is an honest conversation about courage, clarity, and building a coaching business one decision at a time.Joanna is joined by The Business of Coaching client Valeria Kadelski to explore what it really feels like to pivot your niche, navigate the uncertainty that follows, and keep moving forward, even when you're not sure you've made the right decision.This episode is for you if you're a qualified coach who knows something needs to change in your business but keeps delaying the decision because you're worried about getting it wrong. Val's story will give you the confidence to take the next step.Timestamps:00:00 - Why Changing Your Niche Feels So Scary02:00 - Finding The Right Direction03:45 - Navigating The Pivot06:55 - The Power Of Community11:55 - Launching A First Group Programme16:00 - What Coaching Really Gives You22:20 - Final Advice For CoachesBuilding a coaching business isn't about making perfect decisions. It's about making thoughtful ones, learning from them, and having the courage to keep going.Check out Valeria's websiteConnect with Valeria on LinkedInUseful LinksLearn about The Business of Coaching programmeSignature Solution CourseDownload the Free Digital version of Coaches' Planner (NEW edition 2026)Free Essential AI Toolkit – 2 Must-Have Prompts for CoachesHow to secure more coaching clients' free trainingDownload the 12 ways to get clients nowConnect with Jo on LinkedInRate and Review the PodcastIf you found this episode of Women in the Coaching Arena helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.comEnjoyed This Episode? Don't Miss the Next One! Hit subscribe on your favourite podcast app to be notified each time a new episode of Women in the Coaching Arena.

Why do the best coaches and instructors often find it so difficult to explain exactly what makes them effective? And why do some people keep getting better while others In this episode of Optimising Human Performance, Martin sits down with coach developer and researcher Jamie Taylor to explore the science and practice of learning, coaching, skill acquisition and high performance. Whether you're leading a team, coaching others, building expertise in your profession, or simply trying to avoid becoming someone who repeats the same year of experience over and over again, this conversation will give you practical ways to think differently about learning and performance.What You'll LearnThe difference between experience and expertiseWhy adaptability sits at the heart of expert performanceWhat cognitive task analysis can teach us The role of mistakes and error-based learningCoaching and instruction under pressureReflection, critical friends and professional developmentHow to develop better coaches, instructors and leadersKey TakeawaysExperience is not expertiseLearning requires challengeFeedback drives improvementExpert knowledge is often hiddenAbout Jamie TaylorJamie Taylor is an Associate Professor at Dublin City University, where he co-leads CoEx|Lab. His research and applied practice is focused on improving expertise and performance in sport.As a practitioner, he works with coaches and organisations across Olympic/Paralympic, professional, academy, and international sport, translating research into tools for understanding and developing coaching practice and skill acquisition. Useful LinksJamie's email: Jamie.taylor@dcu.ieJamie on LinkedInCognitive Task Analysis Critical Decision Making Link to Naturalistic Decision Making AssociationChapters01:17 Experience vs Expertise02:53 Helping Experienced People Adapt06:17 Making Tacit Skills Explicit07:07 Cognitive Task Analysis09:10 When Coaching Practice Doesn't Reflect Reality10:36 Error Based Learning12:51 Desirable Difficulty14:06 Coaching Groups at Scale15:45 Standards and Superhumans19:53 Pressure Transfer and Feedback24:59 Critical Friends and Refraction27:48 Burnout and Micro Innovations31:00 Ethics of Experimentation32:29 DIY Cognitive Task Analysis35:27 Redesigning Training Big Rocks37:59 Are Great Coaches Born39:47 Closing Thoughts and Wrap UpAbout the PodcastFor more expert-led conversations delivering evidence-based strategies to help you perform, recover, and adapt in high-pressure environments, check out our website https://www.ophp.co.uk/Hosted by Human Performance specialist, researcher and educator Dr Martin I. Jones.If you found this podcast valuable, please take a moment to rate, share & review. If you have feedback, guest suggestions, or topics you'd love us to cover, email us at info@ophp.co.uk or connect with us on LinkedIn. Thanks for listening to Optimising Human Performance.This podcast is for people who can't afford to fail. Each episode gives you practical, evidence‑based tools you can apply in the real world.For more about the podcast, speaking, coaching, and mentoring, visit:www.ophp.co.ukConnect with us:LinkedIn: https://www.linkedin.com/company/ophp/Instagram: @ophumanperformanceIf you found this episode useful, please share it with one colleague, subscribe, and leave a review – it helps us reach more people who operate in high‑stakes environments. Hosted on Acast. See acast.com/privacy for more information.

To get our Raise Your Rates Playbook, click HERE. About Business for Unicorns Business for Unicorns helps gym owners and fitness studio operators build profitable, sustainable businesses without burning out. Founded by Mark Fisher and Michael Keeler —who built and sold the $34-million Mark Fisher Fitness —BFU provides coaching, mentorship, courses, and events for gym owners ready to grow revenue, systemize operations, and create more freedom in their lives. To learn more, check out businessforunicorns.com. Get More BFU In Your Life: Claim your FREE copy of Gym Marketing Secrets HERE Follow BFU on Instagram HERE Subscribe to MF's YouTube Channel HERE Ready to Grow Your Gym? If you're a gym owner with 30+ clients looking to add $5k-$10k/month in the next 90 days, book your FREE Brainstorm Call HERE.

This is not a typical ADHD reWired episode. This is a special, time-sensitive episode for listeners who are considering joining the next season of ADHD reWired Coaching & Accountability Groups. If you've been thinking, "I need more structure," "I can't keep doing this alone," or "I know what to do, but I'm struggling to follow through," this episode is for you. In this short announcement episode, Eric explains: Who ADHD reWired Coaching & Accountability Groups are for Why structure works better when it comes with support, repetition, and accountability What makes this group different from a self-paced course or passive learning experience How pre-registration works Why completing pre-registration soon matters if you want to attend one of the final registration events ADHD reWired Coaching & Accountability Groups is an intensive 8-week coaching and accountability program for adults with ADHD. The program includes group coaching three times per week, accountability teams starting in Week 3, daily top-3 priority check-ins, practical systems, peer support, and a whole lot of "Oh thank goodness, it's not just me." Registration is time-sensitive, and pre-registration is required before attending a registration event. Start here: Learn more and begin pre-registration at coachingrewired.com Links Mentioned ADHD reWired Coaching & Accountability Groups https://www.coachingrewired.com Start Pre-Registration https://www.adhdrewired.com/registration3steps/ ADHD reWired Website https://www.adhdrewired.com Adult Study Hall Virtual Coworking Community https://www.adultstudyhall.com Support ADHD reWired on Patreon https://www.patreon.com/adhdrewired

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Parenting a complex teen can feel isolating, exhausting, and hard to figure out on your own. What if you didn't have to do it alone? In this episode, real parents share how group coaching helped them feel supported, learn practical parenting strategies, and create lasting change in their families. Listen in to find out how support, connection, and the right tools can help you parent with more confidence, calm, and hope.What to expect in this episode:How group coaching helps parents feel less alone and more supportedThe difference between support groups and structured coachingWhy hearing others' experiences can accelerate your own growthHow coaching teaches skills you can apply beyond parentingThe role of community in building confidence and emotional resilienceGet your FREE copy of 12 Key Coaching Tools for Parents at https://impactparents.com/gift.​Connect with Impact Parents:Instagram: https://www.instagram.com/impactparentsFacebook: https://www.facebook.com/ImpactParentsLinkedIn: https://www.linkedin.com/company/impactparentsSponsors"Cognitive Ergonomics from the Inside Out" – A New ADHD InterventionDo you recognize current ADHD interventions fall short? At DIG Coaching, we've developed a groundbreaking field of engineering called Cognitive Ergonomics from the Inside Out. Discover a fresh approach to ADHD care that looks beyond traditional methods.

It is easy to become stuck in the ways that you first learned to do things. Especially if those ways have brought some degree of success. We take comfort in the familiar to the degree that even if it is not working, we will protect the known dysfunction rather than embracing something new better, but not known. Not to mention the fact that we can tend to reject it because we anticipate the resistance from staff. On today's episode we are going back to a very old podcast that addresses how you can successfully retrain your staff on new standards and navigate the change gracefully.   KEY HOLDER COACHING GROUPS 2026! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes:  SHIFT BREAK : Setting and meeting Standards in the Coffee Shop SHIFT BREAK! When Changing Things, Pay Attention to the Heart of the Business SHIFT BREAK! New Managers: Learning Before Changing 080 : Changing things in the Cafe : A workflow for Refinement

I love cupping coffee. It is a great way to assess a coffee and learn how to identify defects, attributes, and nuances that allow you to make decisions about buying coffee and how to maintain consistency in roasting. But the issue we have in a lot of coffee is that cupping, a practice designed for the above scenarios, has been miss used in the front of house customer facing world of retail.  Today on Shift Break we will be talking about cupping's place in coffee quality control and what we should be doing instead of cupping to better manage the quality of our coffee and more clearly communicate a coffee's attributes to customers.    APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:    586: How to Dial In Your Cafe   SHIFT BREAK! How to Think About Quality 533: Principles of Quality Control 406 : Five Ways to Immediately Improve Your Coffee Quality

The favorite past time of many an owner is to gripe about their younger Gen Z staff. Before them it was millennials. Before them it was Gen X, before them...well, you get the idea. For as long as coffee shops have hired employees, leaders have found it challenging to lead and manage a younger work force and the reason given is that there is just something about "That" generation.  Well, I have good news for you! On today's episode we will be talking about why you should not manage these Gen Z people! At least not the way you think you do. We will explore the counterproductive practice of studying cohorts of people vs the productive practice of actually managing the people you have right in front of you. I recently gave a talk about this subject at Coffee Fest and it really hit home to many struggling to find ways to manage their staff. I hope you find this episode to be both a relief and challenging at the same time.    Related Episodes: 558: Digital Natives and the Future of Coffee Shops w/Kosta Kallivrousis 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 579: How to Really Care For People in the Cafe 588: Prioritizing the Right Things as Your Cafe Grows Growth is Not Just For The Buisiness 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli   KEY HOLDER COACHING GROUPS 2026! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min     

Matt has been coaching since 2016, mentored under very successful coaches, and is bringing these experiences and knowledges to the Blacklisted team. Listen to learn about Matt's philosophies and how coaching group classes and coaching has helped him develop into one of the best coaches in the industry! 

"Don't get left behind!" It feels like every post trying to sell you on a product relies on fear in order to make the sale. The idea of marketing to "pain points" as they say in the biz, is not entirely wrong since we do in-fact want to provide solutions for real needs. But where things go a step too far is trying to create problems in order to sell the solution. As a coffee shop, you have an opportunity to build your resiliency toward these tactics to make sober-minded decisions and you also have the opportun ity to apply that same steady and genuine approach to how you see and treat your staff and customers.  Today on Shift Break we will be talking about how to become grounded and intentional in a sea of marketing so you decide based on knowledge of need rather than imagined fear.  APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:  SHIFT BREAK: Making Sense of Marketing Promises SHIFT BREAK: The Best Marketing Strategy 485: Your Shop vs The Industry – How to Free Yourself From Dependency

Ranking the best coffee shops in the world is a task that sounds like a neat idea! That is until you realize the sheer impossibility of such a task not to mention the cognitive dissonance required to pretend like the results of such a ranking are in any way definitive  or substantive. The world of coffee shops thrives on professional pursuits related to criteria anchored in locality and the nuance of that community's values.  On today's episode we will be talking about what we can learn from the World's best rankings stated criteria for cafe judging and why we, our staff, and our customers are the only ones who can truly decide on whether or not the criteria they allegedly consider are actually being carried out in ways that objective and meaningful. I will also add a few things they do not consider that are glaringly omitted but crucial to the quality of any shop.  The listed criteria we are told is considered but not told what it means.   -Quality of coffee -Barista Expertise -Customer Service -Innovation -Ambience and atmosphere -Sustainability practices -Food and pastry quality -Consistency -Community Left out:  Regular customer experience of the above criteria Staff experience of the shop and leadership    Related Episodes: 485: Your Shop vs The Industry – How to Free Yourself From Dependency Your peers are not your Customers   KEY HOLDER COACHING GROUPS 2026! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min     

Focusing on numbers above guest experience may actually prevent you from achieving the numbers you need to sustain your business long term. Yet still people insist on creating environments in the shop that turn customers into marks to be worked for the sake to extracting as much out of them each interaction as possible so we can see average tickets rise and celebrate record days. In this case, the means to the end truly matters.  On today's episode we will be talking about how to recognize this almost reflexive and default setting cafes fall into, how to foster true service and hospitality, and why we need to focus more on the guest experience with genuine care.    KEY HOLDER COACHING GROUPS 2026! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes:  SHIFT BREAK! The Difference Between Numbers and Quality Numbers in The Cafe SHIFT BREAK: When Numbers Lie SHIFT BREAK! Embracing the Meaning of Money SHIFT BREAK: Adjusting Our View of Labor Cost  

Today we are surrounded by content and it is expected of every customer facing brand to strive to create a brand persona and content to reinforce your values and attract others who share those things. The bi-product of this dearth of content is the underlying sense of anxiety, disconnect, and lack of grounding as it seems the more we produce and consume, the emptier we feel.  Today on Shift Break we will talk about the shift needed today in a sea of content if we are truly going to make meaningful progress.   APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:  502: Creating Meaningful Coffee Experiences SHIFT BREAK: Rest and Meaningful Work 505: Maintaining Excellence in the Everyday Work of Coffee Shops w/ Maxwell Colonna-Dashwood

When you build a trust through serving people with sincerity and passion, those same people support and uplift you. In the business of the coffee shop, those kinds of relationships are the life giving force that carries owners through the ups and downs of ownership. Today we get to talk to two of our industry's sweetest people whose cafe is built on this very thing.  I am so happy to welcome to the show, Patti and Jesse Ventura of Lontra Coffee! Patti and Jesse Ventura are a husband and wife team and the founders of Lontra Coffee. What began as a shared passion for specialty coffee turned into a journey of building their own company. They have dedicated themselves to creating intentional experiences and spaces that are rooted in quality and hospitality.  After opening their first location in Downtown Los Angeles, they are now expanding and continuing to learn and grow as owners and operators. Their mission is connecting through coffee and allowing Lontra to be a space that feels like home to everyone.      KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related episodes:  563: Founder Friday! w/ Jared Linzmeier of Ruby Coffee Roaster Founder Friday! w/ Rachel Lehman of Crema Coffee Roasters in Nashville, TN 337: Founder Friday w/ Diana Martinez of Cafe Calle, Los Angeles SPECIAL! | PART 1 Coffee Fest LA! 2024 w/ Shanita Nicholas of Sip and Sonder + Elisa Hoyos and Leo Abularach of Picaresca Barra de Cafe  

Feedback is all around us. From the customers, staff, and the business itself, we can only make great decisions for the coffee shop when we practice listening to understand. Trouble is we often avoid listening for fear of what we will hear, or because we falsely think we know what someone thinks or that their opinion cannot be helpful due to who they are or what position they hold. Today on Shift Break we will be talking about what we stand to lose personally and professionally when we do not pursue listening as a serious part of how our business will grow.  Please take time to listen to the episodes below to dive deeper into the subject of listening!   APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:    415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli   165 : The Art of Deep Listening w/ Oscar Trimboli 282 : How to Listen to your Customers 291 : What to do if Your Baristas Wont Listen to You

Coffee is a connector. I think we all have seen this in our personal lives, our social lives, and in the community we help facilitate through our shops. In the fast paced often stessful world of cafes and the vocation of coffee, we need to take some time, and leave some room for appreciating the real impact a simple cup can have on people.  On today's episode we will be talking all about the ways coffee does this and how we can use coffee to advance understanding, exploration, and connection with the Director of Room for Cream, Grant Garry! Grant Garry is an award winning filmmaker, actor, singer, and Certified Grief Educator. He is the director of the documentary Meet Me Where I Am -  Grant has played The Cowardly Lion in The Wizard of Oz at Opera San Luis Obispo as Disney's Beauty and the Beast, NCIS: Los Angeles, Legally Blonde: The Musical, Black Cat, Night of the Living Deb, Sweeney Todd, and Cinderella.   He hosts the podcast Where I Am on Apple Podcasts, Spotify, and Amazon Music. A long-form discussion based show about love, loss, and finding meaning as we move forward.     His recent release and project is called "Room for Cream", a series dedicated to the exploration of coffee, coffee culture, and the ways coffee facilitates connection. Related episodes:  165 : The Art of Deep Listening w/ Oscar Trimboli 415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli 230 : Making room for Community in your Shop Founder Friday! Youth, Foster Care, and Human Connections Through Coffee | w/ Miah Sommer of Astute Coffee in Omaha, NE 334 : How to Approach Deescalation w/ Melissa Tucker of Mind Over Matters and Pathways to Peace   KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

It's a common belief that there are not enough hours in the day to do the work that we need to get done in order to run a good coffee shop. The truth of the matter is that, more than a lack of time, this feeling is a result of poor time management. In particular, not having appropriately set and strategize priorities. Today on Shift Break, we will be exploring a few ways to think about time management that will help you reduce overwhelm and get control of your schedule and do the right things that will make a difference for you and your business. APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP®  1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:  SHIFT BREAK! Time Management For Managers and Owners 549: The Power of Great Consistent Work Over Time SHIFT BREAK: Finding Time for Change in the Cafe

In our pursuit of optimization, analysis, scientific rigor, and financial success, we may find ourselves wondering, "where is the life in all of this?" Could it be that in dissecting every inch of our business, we have inadvertently killed it? Today on Shift Break we will be talking about the need to remain connected to and act from the heart. Why we might feel a collective burn out and misery in what we are doing, and how, perhaps we can reclaim some joy amidst the frenzy of the shop.    APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes:  485: Your Shop vs The Industry – How to Free Yourself From Dependency 317 : Encore Episode: Death by Comparison 227 : Connecting with Hearts and Minds 566: The Problem With Systems

Pre-registration for the ADHD reWired Coaching Groups is due Thursday. Registration events are happening Thursday and Friday. The next group starts next week.

Coffee shop insights and resources abound! We have innumerable platforms, tools, and ideas that all have a certain amount of value...if only they are adopted and applied well and consistently to your shop On today's episode, we will be talking about the steps that owners and operators should take to go from revelation to realization when they get insights that can help their business. Too many people stop at the "aha" moment and lose the potential for lack of application. Let's fix that.  Related episodes:  330 : Establishing Systems in Your Coffee Shop 566: The Problem With Systems   Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/   APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

The experience of the customer day-in and day-out is often treated as a given. Something that is expected, but not something that is earned. We work to The real focus of our efforts should be on training and resourcing our staff to deliver a consistently excellent product, space, and hospitality experience every time. Are we truly doing that? Today on Shift Break we will be talking about how training not only needs to be harder than the work we are training for, but that training, coaching, and continued support needs to emerge as the calling card of specialty coffee or else we will continue to be known as people who talk a big game in our marketing, but miss the mark in the real world.   Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/     APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Related Episodes: 

When we think about dialing-in, we automatically think about coffee. Changing the grind, the recipe, and other inputs and variables all to obtain an ideal outcome. Your coffee shop is not just about coffee though, and that means that other areas of the cafe need to be dialed in in order for the product of the cafe experience to be great.  On today's episode, we will be talking about the three areas of product, people, and place and how you can think about and take action to dial in each one effectively. Now is the time in our history as an industry to start truly finessing the details of what we offer in our shops so we can slowly start rebuilding the coffee bar's reputation as a great good place, a spot for consistently excellent coffee, a spot that you love serving in and love to be served in. It all starts with dialing-in.  Related episodes:    Taste the Rainbow! : Menu knowledge, tasting, flavor, coffee cupping approach to your offerings SHIFT BREAK! How Well Do You Know Your Business? 406 : Five Ways to Immediately Improve Your Coffee Quality 498: 10 Small Things to Fix in Your Coffee Shop This Week SHIFT BREAK! Is That Character or Neglect? 453 : The Craft of Operations Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/   APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

Changing things in the cafe tends to focus on image and expression. Maybe we upgrade branding, focus our menu, change lighting, furniture etc. But what is even more important in the quest to make positive changes as your grow, it to pay attention to the heart of the operation that supports everything else.  Today on Shift Break we will be talking about how to make sure you are growing both the heart and the outward aesthetics of your shop over the years. This is a great framework for those of you who feel it is time to level up or expand but want to also maintain and even improve the integrity of the cafe.  Related episodes: SHIFT BREAK: Reassessing Growth 492: How to be The Best Coffee Shop SHIFT BREAK: Are You Growing With Your Business?   Sign up for the February 11th Webinar all about PRINCIPLES FOR CAFE SUCCESS!  https://keystotheshop.com/principles-for-cafe-success/     APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

There is far more going on behind the scenes of your numbers than just meeting your metrics. The money that flows in and out of the business is the life blood that represents health, trust, activity, and the growth of the whole. Trouble is we either focus on it alone, or we try not to focus on it at all. The best path is the integrated one.  Today on Shift Break we will be talking about how we can think, talk, and act around the subject of money in the cafe in a healthy way, by embracing the meaning it has and tearing down ours and other's misconceptions about it.  Related episodes: 160 : The Smart Way to Approach Money w/ Jill Schlesinger SHIFT BREAK! Why The Best Hospitality Starts With The Transactional! 576: Financial Stability Using Profit First for Coffee Businesses w/ Kim Logsdon of Caffeinate Your Cash Building Trust-Credit APPLICATIONS ARE OPEN!  KEY HOLDER COACHING GROUPS  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

Quality of the coffee, experience, service, and just about anything else in the cafe will always be something an owner and leader focuses on. These days we tend to concentrate our efforts on the acquiring of quality, instead of the creation of it. All the potential those great beans, your wonderful staff, and even our space have, is just potential until you take action and render, create, and realize that potential in the cup, in the moment, in the real life of the business. Today on Shift Break we will be talking about some ways that we should be thinking about quality, the need for constant focus, maintaining excellence, and the dangers of the claim that quality is something we have already achieved and can move on. Related episodes: 533: Principles of Quality Control SHIFT BREAK: Quality Still Matters 406 : Five Ways to Immediately Improve Your Coffee Quality   KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for Spring 2026 Cohort: Click below to learn more:  APPLY TO KEY HOLDER COACHING GROUPS     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min   

In this Thirtieth episode of  'THE ND THRIVE GUIDE' we have ADHD Life & Mindset Coach and neurodiversity trainer Leah Carroll. Leah returns to talk with Owen all about the power of being part of groups and coaching collectives. How can being with other Neurodivergent people help us on our own journey of understanding ourselves. How can we process our own experiences inside a safe space alongside peers. Thank you Leah..    Listen to our first episode together from 2025 - Spotify https://open.spotify.com/episode/7p38Dnwtl4FqSN6o4EJNW2?si=2b7756ed0d744287  Apple - https://podcasts.apple.com/gb/podcast/epi-43-working-with-the-mind-our-thoughts-as-adhders/id1500282568?i=1000718731667    ND & Free - Who are we and what do we do? Visit our Linktree to find out more. Visit https://linktr.ee/ndandfree    WHAT IS THE ND THRIVE GUIDE   'ND Thrive Guide' Series, we will explore how to live a full, thriving and authentic life with our Neurodivergent Brain. A show all about hope and growth. Tips, advice and ideas from coaches, therapists and experts. Plus learning from the lived experience of ND'ers from all over the world.  Thank you to all our guests.   More On Leah. Leah is an ADHD Life & Mindset Coach and neurodiversity trainer who helps overwhelmed ADHD adults and the organisations they work in move beyond survival mode. Through 1:1 coaching, group programmes, and workplace trainings, she blends lived experience, executive function know-how, and nervous-system-aware strategies to help people stop restarting every week and start building ways of living and working that actually fit their brains. Leah is originally from the US and now lives in Germany, working with clients and companies across the UK, Europe, and beyond.. Check out Leah's links.  Website - leah ccoaching.com Instagram - https://www.instagram.com/adhd.coach.leah/   These conversations are not a substitute for professional medical or therapeutic support. Please seek support from professionals trained within Neurodiversity support. Listen to episodes with care. Keep up to date with our latest posts on Instagram. Thank you for supporting the show,  Owen

Welcome to a powerful and heartfelt episode of the Compared to Who? podcast, hosted by Heather Creekmore. In this episode, Heather chats with three real women—Patricia, Diane, and Jess—who have courageously walked through coaching and programs to improve their body image and relationship with food. If you’re tired of feeling stuck in food obsession, diet culture, or shame around your body, this episode is for you! Episode Highlights: The guests share honestly about their lifelong battles with body image, food restriction, calorie counting, and the underlying fears and shame that kept them trapped for years. Patricia Reveals how she lived in “body image bondage” for nearly two decades, mistaking strict dieting for freedom until she discovered the faith-based approach of Compared to Who? and began her journey to genuine freedom. Diane At age 71, reflects on six decades of food obsessions and restricting behaviors, and how finally integrating her faith with her eating and body image struggles began her transformation. Jess Shares how she didn’t realize she even had body image issues until after having kids; she discusses the shame of living in a bigger body, the mental exhaustion of chasing diets, and how true freedom finally came through the support and tools offered in the coaching group. The women and Heather explore the themes of fear, idolatry, objectification, and the dynamic between self-worth and body size. Hear practical, inspiring stories about breaking the cycle of daily weigh-ins, obsessive thoughts, and moralizing food choices. Each guest describes how participation in the 40 Day Body Image Journey, the Body Image Freedom Framework, and intuitive eating coaching offered loving accountability, lasting mindset shifts, and deepened connection to God’s truth about their identity. The episode closes with encouragement for anyone who feels stuck, scared to start, or believes they’re “too old” or “too late” for change. Key Takeaways: Lasting body image freedom isn’t about reaching your “ideal weight”—it’s about shifting your perspective, breaking fear-driven cycles, and finding your worth in God, not a number on the scale. Healing comes in community: support, vulnerability, and shared struggle are powerful in bringing freedom from shame and isolation. No matter your age or how long you’ve struggled, there is hope and there is help. Resources Mentioned: 40 Day Body Image Workbook & Journey “Obsessed to Blessed” Mini Course Body Image Freedom Framework Ready to start your own journey? Go to improvebodyimage.com and sign up for the 40 Day Body Image Journey—launching January 20th! Take the next gentle, faith-filled step toward freedom. Connect & Share: If this episode encouraged you, please share it with a friend, leave a review, and join the conversation in our community. You’re not alone in this journey! Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.

Brand new to Etsy or thinking about starting a shop in 2026? I'm walking you through exactly how to get started today—from choosing the right product type and understanding how Etsy really works, to building momentum without overcomplicating things. This episode is equal parts practical and encouraging, designed to help you start smart, stay focused, and actually follow through. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  The Free Training "How to Blow Up Your Etsy Shop" and information on my Scaling Society for serious Etsy sellers are releasing in just a few days! Let me know if you'd like more info on either of them below, and you'll be the first to know when doors open! ⭐Interested in Scaling Society?: https://www.howtosellyourstuff.com/interested-in-a-scaling-society ⭐Interested in the free training "How to Blow Up Your Etsy Shop"?: https://www.howtosellyourstuff.com/interested-in-blow-up-shop   ➡️ Profittree: The In Demand badge is BACK!!! Plus tags for every listing. Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) Profittree Tutorial: https://www.youtube.com/watch?v=VO7Ra18ZPTw&t=1s   ➡️My favorite (high converting) mockups: https://www.howtosellyourstuff.com/request-mockups-resource ➡️The Secret Hack to Filter by Best Seller on Etsy: https://youtu.be/IES_sR5WZ2E   FAN FAVORITE RESOURCES:

It's time for another Etsy FAQ episode! Listen in to hear everything from creating listings faster, how to get Disney licensing, the best ways to use AI in your business, building an email list--- and so much more! **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  Profittree: The In Demand badge is BACK!!! Plus tags for every listing. ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) Profittree Tutorial: https://www.youtube.com/watch?v=VO7Ra18ZPTw&t=1s   Interested in my Scaling Society? Let me know: https://www.howtosellyourstuff.com/interested-in-a-scaling-society  *Join my inner circle where you'll get access to my coaching group every current and future course and workshop I create, weekly resources, trendspotting, DFY templates-- and more. Coming in January!    SEO Tool: Try Everbee Free: https://www.everbee.io/?via=lizzie ➡️ Everbee tutorial (my SEO tool): https://www.youtube.com/watch?v=MucPFkvC8sk   Public Domain info: https://guides.lib.utexas.edu/pd/info   Legal Episodes Playlist and Resources: https://www.howtosellyourstuff.com/legal-topics   Disney licensing: https://www.disneystudiolicensing.com/   FAN FAVORITE RESOURCES:

She went from -$400 in her bank account to a thriving handmade Etsy shop within 4 months—completely changing the story for her large family. Tune in to hear how Trista followed my success steps one-by-one and used data based decisions to create one of the fastest Etsy success stories I've ever heard. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com   STUFF I MENTIONED:  ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) Profittree Tutorial: https://www.youtube.com/watch?v=VO7Ra18ZPTw&t=1s     FAN FAVORITE RESOURCES:

Becca dove deep into the world of AI digital products earlier this year--- and she's finishing 2025 with some INCREDIBLE results. This week we're welcoming her back on the podcast for an update—and sharing our fireside chat with our pro tips, prompting strategies, and what's possible with AI design in ecommerce. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) Profittree Tutorial: https://www.youtube.com/watch?v=VO7Ra18ZPTw&t=1s  

It's time for another Etsy Trends episode!!!! Today we're exploring the design shifts shaping buyer behavior as we head into 2026. These are the cues that can help you plan smarter, design intentionally, and create products that really resonate with shoppers in the year ahead. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐ Try Trendspotting: https://www.howtosellyourstuff.com/offers/JxNYgLnw Use code KEEP20 to try your first month for just $17, rebills at $37/month Upcoming Trendspotting Bonuses:

Tune in to hear Emily's Print on Demands secrets for earning $173k her first year—and $725k in under 3 years. She's sharing why she pivoted to giftable products INSTEAD of apparel, her fast track advice for people with big goals, and tips for getting started. You're going to just love her—she's so down to earth, relatable, and open to share everything she's learned. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED: 

Embroidery continues to be in massive demand in the marketplace and Lori has found a way to leverage the trend into a passive Etsy income. Tune in to hear how she pivoted her experience with embroidered items into a fast growing digital product shop. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ❄️ BLACK FRIDAY SALES: https://www.howtosellyourstuff.com/black-friday-sales     ➡️ Join the Template Drop Membership for weekly templates (commercial use): https://www.howtosellyourstuff.com/offers/b2jFEqce/checkout   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND LORI: Embroidery file website: Www.426Digital.com Embroidered and engraved items: Www.426creative.com Instagram: @426creative TikTok: @426Digital   FAN FAVORITE RESOURCES:

STOP selling apparel in your Print on Demand Etsy Shop. (I literally couldn't believe Heather said this.) Tune in for 2026 Print on Demand advice you don't want to miss from HeatherStudio. She's sharing why she's steering away from apparel and what she suggests instead for more sales and faster success. **"How to Sell Your Stuff on Etsy" is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ❄️ BLACK FRIDAY SALES: https://www.howtosellyourstuff.com/black-friday-sales     ➡️ Join the Template Drop Membership for weekly templates (commercial use): https://www.howtosellyourstuff.com/offers/b2jFEqce/checkout   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND HEATHER: Tech MegaSeller Program: https://heatherstudio.samcart.com/products/tech-megaseller-program Use code: lizzie100   LEGACY SPECIAL for pay in full - Print on Demand Academy: https://lizziesmiley--heatherxstudio.thrivecart.com/printondemandacademy3/?coupon=PODALEGACY  Heather's course—Print on Demand Academy 3.0: https://lizziesmiley--heatherxstudio.thrivecart.com/printondemandacademy3/ FREE—POD Crash Course: https://studio.heatherxstudio.com/etsypodcrashcourse Heather on Social: YouTube: https://www.youtube.com/@itsheatherstudio Instagram: https://www.instagram.com/itsheatherstudio/   FAN FAVORITE RESOURCES:

Did you know that ChatGPT recommends Etsy listings to its users—and now has a one-click checkout straight from the chat? Learn how to leverage this powerful marketing tool to get your listings and Etsy shop discovered this week on the POD with PR expert Gloria Chou. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐Join The Template Drop Membership: https://www.howtosellyourstuff.com/offers/b2jFEqce/checkout Join before Nov 1, 2025 to Grandfather in at $15 per month. First template drops on Monday, November 3, 2025.   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND GLORIA: Gloria's PR Course (Get Featured Accelerator): https://8qyy6ib1chj.krtra.com/t/QZb6RXAq8CYf Free PR Masterclass: www.gloriachoupr.com/masterclass  www.instagram.com/gloriachoupr   FAN FAVORITE RESOURCES:

Almost every conversation you see online about coffee focuses on home coffee vs cafe. It is a very interesting and relevant topic in this time of explosive growth where tools, information, and good coffee itself abounds. Another aspect of this conversation though is less discussed and maybe even more relevant, in what ways are cafes themselves positioned to learn from what makes online educators so successful to make their own customers successful in enjoying their coffee. Today's guest is perhaps the best in the space in terms of deepening peoples fascination and enjoyment of coffee globally.  It is always an honor to welcome to the show, James Hoffmann! James Hoffmann is the co-founder of Square Mile Coffee Roasters, a multi-award-winning coffee roasting company based in East London. He was the 2007 World Barista Champion, having won the UK Barista competition in both 2006 and 2007. He has a YouTube channel with over 2.3 million subscribers, where he makes videos about anything and everything to do with coffee. He is the author of The World Atlas of Coffee (first edition 2014, second edition 2018, third edition 2025) and the Sunday Times bestseller How to Make the Best Coffee at Home (2022). We discuss:  The Growing Appetite for Coffee Knowledge Shifting Perspectives on Coffee Education The Fun Side of Coffee Exploration Feedback and Community Engagement The Distinction Between Home and Cafe Coffee The Role of Hospitality in Coffee Experience The State of Coffee Innovation The Importance of Thoughtful Decision-Making Creating Unique Value in Coffee Content Community and Responsibility in Coffee Links:  https://www.youtube.com/@jameshoffmann https://www.jameshoffmann.co.uk/ www.theworldatlasofcoffee.com   Related episodes:    242 : A Conversation with James Hoffmann 404 : Education, Home Brewing, and Launching a Roastery w/ Kyle Rowsell, September Coffee 333: Bridging the Professional and Home Barista Gap w/ Lance Hedrick of Onyx Coffee Lab SHIFT BREAK! What Customers Value and How to Deliver It 480: Focus on What Your Customers Love  Insights into the specialty coffee industry and its challenges. KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

This week, Bailey is sharing her journey of building her Etsy shop to an astonishing $45,000 a month, primarily through digital products. She reveals her strategies for creating multiple streams of income, including the importance of product research, leveraging email lists, and utilizing tools for effective keyword and product research. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐Interested in receiving weekly templates? Let me know here: https://www.howtosellyourstuff.com/interest-template-membership   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND BAILEY: Go Deeper with Bailey: https://lizziesmiley--digitallypurposed.thrivecart.com/baileys-growth-club-year/  Try Everbee Free: https://www.everbee.io/?via=lizzie    FAN FAVORITE RESOURCES:

Join us! Hey, it's Eric. So, uh — I wasn't actually planning to record this… but I wanted to hop on for a minute, because this is it. We've got our last two registration events this week before our Fall ADHD reWired Coaching and Accountability Groups begin. They're happening Tuesday, October 14th, and Friday, October 17th — and after that, doors close until next year. Over the past ten years, we've worked with more than 1,200 ADHDers — helping folks build systems that actually stick… and the resilience to bounce back when they don't. Because let's be honest — sometimes they don't. That's kind of the point, right? Learning how to keep showing up, even when your brain makes that hard. If you've been listening for a while and thinking, “Maybe someday I'll do that,” — maybe this is that someday. And if you can't make one of the registration events, it's okay — once you finish pre-registration, you can also schedule a 1:1 registration call with me. Our Fall groups start October 23rd, so now's the time to jump in. Just head over to coachingrewired.com to get started. Again, that's coachingrewired.com. Hope I'll see you soon.

As AI grows in influence, high-quality handmade products are more in demand than ever. Listen to Emily's story of fast success with her custom embroidery Etsy shop—she shares how she's scaled with the right help, her approach to trends and SEO, how she's positioning for long-term success, and so much more. **“How to Sell Your Stuff on Etsy” is not affiliated with or endorsed by Etsy.com    STUFF I MENTIONED:  ⭐Interested in receiving weekly templates? Let me know here: https://www.howtosellyourstuff.com/interest-template-membership   ➡️Check out ProfitTree's new product research tool ETSY RADAR: https://lifetime.profittree.io/?via=lizzie87 Get the best profit tracking tool to help you know your numbers AND a product research tool for a one time fee of $67. (completely insane) ✅FREE Etsy Ads Masterclass: https://www.howtosellyourstuff.com/request-etsy-ads-masterclass    ⭐ FIND EMILY: IG : @magillclothing Adult Etsy: MagillHandmade (https://www.etsy.com/shop/MagillHandmade) Kids Etsy: ShopMagill (https://www.etsy.com/shop/ShopMagill)     FAN FAVORITE RESOURCES:

Knowing all the information and having all the coolest and best gear does not means your shop will succeed. For the purpose of todays conversation let's just say all the things we assemble under the roof of out shop are just the bricks. What's the mortar that holds t all together? People! Today we get to chat all about how to focus on people to fuel the best retail experience for both staff and customers alike w/ Mike Cosentino! Mike Cosentino, CEO of Big Peach. Big Peach is one of the largest and most recognized specialty retailers in North America, with business units spanning the Specialty Running (Big Peach Running Co.) and Bicycling (Big Peach Ride + Run) retail segments. Headquartered in Atlanta, the company serves athletes and fitness enthusiasts of every level beyond its brick-and-mortar locations through a dynamic e-commerce platform (BigPeachRunningCo.com) and innovative mobile retail experience (Big Peach On-Wheels). His new book, It's Not the Bricks, It's the Mortar: Optimize Your Retail Business for Lasting Success offers a battle-tested framework for service-driven retail organizations… from a current operator. No formalities. No fluff. This is not content from an academic researcher, industry consultant or ghostwriter. This is entrepreneur Mike Cosentino sharing powerful lessons from decades of experience, while still leading his own retail enterprises. Whether accelerating growth or withstanding the unexpected, his systems favor the confident empowerment of others – – while disfavoring the constant oversight often required by most leaders. The book includes two life-altering personal events that every reader will relate to, reminding us that success in this industry can't be achieved on hustle alone. Related episodes! 446: Building a People-First Coffee Tech Culture w/ Jason “Double J” Johnson, Black Rabbit Service Co. 416 : People-First Principles for Growing Your Shop w/ Mike McFall of Biggby Coffee 394 : Happy Coffee People w/ Wendelien van Bunnik 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 People…not Objects 430 : Embracing “Unreasonable Hospitality” w/ Will Guidara | Thank You NYC + The Welcome Conference   KEY HOLDER COACHING GROUPS!  Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min      SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com    

We all want to make a difference with our work. The trouble is that the busyness of a coffee shop tends to pull our attention in a million different directions and we rarely get an opportunity to see if indeed we are making that difference. This leads to a lot of stress, burn out, and a demoralization that can easily shut down a business by first shutting you down as the leader.  Today on shift break, we are going to be talking about some mindsets and strategies you can use to checkin in on and stay connected to the truth of the situation. The truth is you are doing better than you think and your continued work, when done in honor of your existing good work, is way more sustainable. Times are tough, it's time that you carved out time to see the truth and discipline yourself to reflect on the good as you go.  Related episodes: 111 : Self Care 101: Taking care of yourself while taking care of others   318 : Why Your Shop is Key to the Success of Coffee 100! Why YOU are the Key 545: Breathing Life Into Your Coffee Shop 380 : Founder Friday! w/ Cary and Cindy Arsaga of Arsaga's Coffee Roasters 111 : Self Care 101: Taking care of yourself while taking care of others Emotions, Self-Sabotage, and Telling Ourselves the Truth SHIFT BREAK: Owners, It's OK to Make Mistakes Higher Degrees of Imperfection SHIFT BREAK! The Work of Offering Kindness in the Cafe   APPLY NOW TO KEY HOLDER COACHING GROUPS! Are you a coffee shop owner looking to join a community of other owners to help bring perspective, insight, encouragement, and accountability in a well curated setting?  Then you need to apply to join Key holder Coaching Groups!  Applications are now open for fall 2025 Cohort: Click below to learn more: APPLY TO KEY HOLDER COACHING GROUPS   HIRE KTTS CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  chris@keystothshop.com of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com