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Ever wonder what is really going on inside your buyer's mind from the moment they land on your listing to the second they decide whether or not to come back? In this episode, we break down the 8 emotional phases every Etsy customer goes through based on Joey Coleman's book Never Lose a Customer Again Here is the growth form! https://docs.google.com/forms/d/e/1FAIpQLSfYC6bMqj4SeAe5xZ9afMCbO2L9gGOO6twlWxB1KzfUCOfPOA/viewform
Sports with Rod 7-11-2025 …Rod forced to Praise the Yankees …If the Answer is not Caitlyn Clark most of us will get the question wrong …Always Compare Yourself to Losers and You Will Never Lose
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In this episode, we will dive into the often-overlooked but critical topic of managing disputes and chargebacks. These financial leaks can quietly chip away at your profits if you're not prepared. Shannon is sharing tactical, actionable steps to build solid systems for handling refunds, disputes, and chargebacks with confidence. You'll hear why documenting everything is non-negotiable and how to compile strong evidence to support your case. We'll also talk about the importance of standing firm on your policies, because being generous doesn't mean being a doormat. Tune in to learn how to protect your revenue and scale your business without leaving money on the table. What you'll hear in this episode: [0:45] The Impact of Small Leaks in Your Business [1:50] Handling Disputes and Chargebacks [3:50] Creating a Dispute Response Framework [4:30] Real-Life Example of a Dispute [8:10] Importance of Enforcing Policies [11:25] Conclusion and Power Sessions Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/ Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Follow along on IG: https://www.instagram.com/shannonkweinstein/ The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.
It's time for a brand new episode of Delivering #marketingjoy! On this weeks episode, Joey Coleman joins us to talk about the importance of employee experience, onboarding and retaining employees, the employee journey phases, and connecting employee and customer experiences. Listen now!
Sermon - June 8, 2025
2025.06.29 Always Pray and Never Lose Heart | Luke 18:1-8 | Kevin Galloway by EP Church Annapolis
Need to systemise your clinic? Start your free trial of Allie!https://www.allieclinics.com/In episode 305 of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn dive into the crucial topic of retaining top team members by designing effective career pathways. The conversation highlights the importance of understanding what matters to both clinic owners and their team members, as roles evolve and change. Listeners can expect valuable insights on creating a meritocratic environment in private practice and how to implement impactful career progression strategies. Additionally, the episode features a unique analogy shared by Jack about how a display home package can simplify the process of defining career pathways in a clinic settingWhat You'll Learn:
In this conversation, attorney Blake Harris discusses the niche field of offshore asset protection law, emphasizing the importance of protecting assets in a litigious society. He explains the benefits of offshore trusts, particularly in the Cook Islands, and addresses common misconceptions about asset protection. The discussion also covers the history of offshore trusts, the reasons behind the U.S.'s litigious nature, and the process of setting up a trust. Harris shares insights on client experiences and the future of the asset protection industry.Chapters00:00 Introduction to Asset Protection Law01:56 Understanding Offshore Trusts06:07 The Importance of Asset Protection10:32 The History of Offshore Trusts13:05 Why the U.S. is Litigious18:17 Choosing the Right Offshore Location22:03 Client Perspectives on Asset Protection25:25 Myths About Wealth Protection28:36 Accessing Trust Assets33:30 Conclusion and Resources
This week: Edward and Wes return to mediocre matches in the States, so it's all news. News and Notes has a record English signing, and the W4tch has some fun college and pro baseball.@AFAPod @EdwardGreene @WesBradshaw21Email: allnewsportsshow@gmail.com
Never Lose Heart II Corinthians 4:16-18
"Don't Fire Me" — those three dreaded words no agent ever wants to say to a seller. Especially when it's time to talk price adjustments. But what if you never had to say them again? In this episode of the Tom Ferry Podcast Experience, Tom sits down with Ft. Lauderdale luxury powerhouse Lourdes Maestres, who created a smart, proactive tool to keep clients informed, aligned, and loyal: the “Don't Fire Me” Report. This simple email strategy gives sellers exactly what they need—updates, data, and trust—so that when tough conversations come up, you're never on defense. Lourdes breaks down exactly how to create your own, how to deliver it, and why it's a non-negotiable in today's market.
Darren came to work this morning missing something essential... his laptop bag. He claims it's not lost, but he doesn't know where it is. Webpage
On this episode of the Scouting For Growth podcast, Sabine VdL talks to Mark Stern, founder and CEO of Custom Box Agency, an award-winning boutique specializing in bringing digital offers to life through innovative offline ‘box experiences.’ Today, he’ll share how he made the leap from corporate to startup life, offer practical tips for integrating physical touchpoints into a digital world, and discuss the secret sauce behind building high-impact customer journeys. I can’t wait to dive into his wealth of knowledge. KEY TAKEAWAYS When I mixed physical and digital together with my publication called ‘Entrepreneur Elements’ I people started posting unboxing videos, which a digital-only product can do. Everyone who received the product became an ambassador and lots of organic traffic was being created as a result. During Covid the virtual event game became bloody red, in terms of competition, because everyone became a virtual event expert overnight. But the boxes, and how we were approaching this to get results faster, was an unknown, exciting realm which I went 100% in on and the business skyrocketed from zero to a million in the first year just by pivoting and focussing on this opportunity. What we include inside our boxes is a welcome note, a getting started guide – which, for me is the most powerful sales pieces to orient people on the journey that they’re about to start and see your universe, a journey map – a visual depiction of the recipe that’s going to get you the result, then all the tools and resources. This isn’t SWAG (Stuff Without A Goal), think of it a product development and who we can truly get into your programme and give people the incentive structure to want to take one step at a time. I love data, so I can engineer feedback loops to say, once you’ve hit a certain milestone, how can I get you to provide me with the information I need so 1, I can celebrate you, but 2, it also gives me good intel to make the product you’re making better. BEST MOMENTS ‘In the online space done beats perfect. I approach the standards of the online realm in a corporate way; the client’s either ready or not ready at all.’ ‘If you have a digital product, you have to compliment it with something physical because physical can tap into other modalities and senses that digital can’t.’ ‘It’s not about you, it’s truly about your customers and their needs.’ ‘Boxes can be a tool to take what you’re already talking about/teaching, or the service you’re providing and making it easier for people to have the breakthrough in the tangible way the a digital-only product just can’t.’ ABOUT THE GUEST Mark Stern is an accomplished serial entrepreneur and the visionary behind Custom Box Agency, an award-winning experience design firm headquartered in Austin, Texas. Leveraging his background as a top-ranked strategy consultant at Deloitte, Mark has guided major retail and lifestyle brands through transformative growth initiatives. He holds an MBA from Duke University and has been recognized as a Forbes Next 1,000 Entrepreneur, as well as featured in Joey Coleman’s bestselling book Never Lose an Employee Again.Mark’s passion for merging the physical with the digital underpins his signature approach of crafting “offline-meets-online” experiences. By moving beyond standard swag and focusing on strategic box campaigns, Mark’s team has successfully launched 100+ direct mail initiatives—boosting conversions, slashing churn, and extending customer lifetime value. As a mentor at SXSW, sought-after keynote speaker, and champion for innovative entrepreneurship, Mark remains dedicated to helping businesses of all sizes adopt experience design as a powerful lever for growth. Email ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
Work with Deirdre to find, win and keep more of your ideal clients by creating your uniquely uncopyable brand strategy, story, offer, experience and more. Ready to scale your business without drowning in more to-dos?In this episode of the Master Your Business Podcast, I break down the uncomfortable truth that most entrepreneurs ignore: Working more isn't scaling. It's just surviving.If you've ever felt like your business can't run without you, like you've built yourself a job instead of a business, this one's for you.We'll talk about bottlenecks (yep, it's probably you), delegation that actually works, and why simplicity beats complexity every single time. Plus, I'll show you how to set your business up to run without you, so you can finally focus on growth, freedom, and doing the work that lights you up.Oh, and don't miss the free Business Scalability Checklist I've created for you. It's a game-changer. You'll find the weak points in your business before they break you. You can download it at www.deirdremartin.ie/scalabilitychecklistEpisode highlights:(00:00) If you disappeared from your business for 30 days, what would happen?(01:23) Why being the bottleneck is killing your business(02:12) The difference between delegating and abdicating (and why most people get it wrong)(02:46) How to buy back your time without sacrificing quality(07:51) Why scaling magnifies your business problems(09:01) Simplifying operations and tracking what actually matters(10:24) Why scaling requires structure, not hustle(11:54) What Olympic athletes can teach us about business strategy(15:54) The real reason your marketing strategy can't be an afterthought(17:41) Why you need visibility, rhythm, and a CEO mindset to grow sustainably(19:04) How to know what to fix first using the Business Scalability ChecklistWhether you're a coach, consultant, or service-based business owner looking to scale to 7 figures without burning out, this is the strategy shift you've been waiting for.Mentioned in this episode:
Gravity - The Digital Agency Power Up : Weekly shows for digital marketing agency owners.
As someone invested in building a successful business, you understand the importance of retaining clients and delivering an exceptional experience. This not only drives growth but also fosters loyalty and advocacy. In this episode of "Building Your Leader Brand," we explore the often-overlooked aspect of business growth: client retention, in conversation with Filip Sardi, founder of the Client Flow Movement.Key Discussions:
What does it really mean to be prepared? In this episode of Ready Radio, John Rush and guest Bill Anderson dive into the practical—and often overlooked—realities of being truly ready for life's “what ifs.” Could a broken arm or job loss be as disruptive as a natural disaster? Why are mechanical skills and lifelong learning essential in an unpredictable world? From boiler repairs to moose encounters on the trail, this conversation highlights how readiness isn't just for "preppers"—it's for everyone. Want to know the skill no one can ever take from you? Take a listen! Find out more at https://ready-radio.com
Peter Von Panda reviews the Niubuy MagSafe Wallet, a sleek, compact solution for carrying cards, cash, and even an AirTag to keep track of your wallet. This wallet isn't just for your everyday essentials—it doubles as an EDC (Everyday Carry) tool, offering a built-in multi-tool with wrenches, screwdrivers, and bottle openers. Plus, its RFID-blocking carbon fiber design helps protect your cards from unauthorized scans. Tune in to see if this MagSafe wallet is the perfect addition to your iPhone setup! ▶ Get this product here: https://geni.us/loIM27d  ---------- LET'S TALK ABOUT LIVING BETTER: ▶ Podcast: https://geni.us/FtGAT4 ▶ My Amazon Store: https://www.amazon.com/shop/petervonp... ---------- IF YOU'D LIKE TO SHOW SOME LOVE: ▶ Buy My Book: https://geni.us/qwbZAE ▶ Become A Channel Member: https://geni.us/AA3Jk ▶ Patreon: / petervonpanda ▶ Merch: https://petervonpanda.storenvy.com/ ▶ Free Panda Group: https://panda-research-institute.mn.co FOLLOW MY OTHER SOCIAL MEDIA PLATFORMS:  ▶ Instagram: / petervonpanda ▶ Facebook: / petervonpanda
Are you constantly misplacing your TV remotes? In this episode, Peter Von Panda shares a simple but effective solution to track down those elusive remotes with a wireless key finder. Whether your remote falls between the couch cushions or gets hidden in the kitchen, this handy device will help you locate it in no time. Tune in to find out how to attach it to your remotes and never deal with replacement costs again! ▶ Get this product here: https://geni.us/2YvbA ---------- LET'S TALK ABOUT LIVING BETTER: ▶ Podcast: https://geni.us/FtGAT4 ▶ My Amazon Store: https://www.amazon.com/shop/petervonp... ---------- IF YOU'D LIKE TO SHOW SOME LOVE: ▶ Buy My Book: https://geni.us/qwbZAE ▶ Become A Channel Member: https://geni.us/AA3Jk ▶ Patreon: / petervonpanda ▶ Merch: https://petervonpanda.storenvy.com/ ▶ Free Panda Group: https://panda-research-institute.mn.co FOLLOW MY OTHER SOCIAL MEDIA PLATFORMS: ▶ Instagram: / petervonpanda ▶ Facebook: / petervonpanda
Nothing feels better than momentum towards your goal. But how often have you been in your flow state only to be interrupted and left struggling to reach that same place? In this powerful episode, Arash Vossoughi and Mykie Stiller break down what it truly takes to lock in momentum and never lose it again. They introduce a simple yet effective framework built on identity, standards, and daily processes, showing how to create lasting momentum by aligning who you are with what you want. You'll learn how to define non-negotiables, track wins that reinforce your self-image, and reject the limiting thoughts that disrupt your progress. From shifting your language to upgrading your thinking, this episode offers a clear path to making momentum your default. Tune in to learn how to stop chasing momentum and start becoming it!Key Points From This Episode:Why momentum feels so good and how to make it your new normal.Understanding the key difference between motivation and momentum.Common momentum-killers like overthinking and unclear goals.How to reject limiting thoughts and overcome momentum-killers.Why you need to live your standards, not chase your goals.How to define your non-negotiables and stick to them.The importance of processes and how they create results by default.What you can do to create momentum in all the areas of your life.The importance of acknowledging even your smallest wins.Today's action step: Choose one standard and one habit to anchor momentum this week.Links Mentioned in Today's Episode:Episode 100: The 3x4 Formula: How to Quantum Leap in 90 DaysVoss Coaching CoVoss Coaching Co on LinkedIn Voss Coaching Co on InstagramVoss Coaching Co on FacebookMykie Stiller on LinkedInMykie Stiller on Instagram Arash Vossoughi on LinkedInArash Vossoughi on YouTube
How do you handle fee objections? When a seller says they won't pay what you believe you are worth? In this powerful content-filled episode, Lisa B. and Terri Cooper reveal more than 40 practical and persuasive ways to handle fee objections to win more listings without lowering your commission. These objections are straight out of Lisa B's The Real Estate Club. Whether you're new to real estate or a seasoned pro, you'll walk away with real strategies you can use immediately. Lisa and Terri touch on the surface to handle each objection, which is just a taste of what's covered inside . The Real Estate Club members get full access to scripts, training, and support to close more deals, without ever compromising on commission. If you want access or have questions? Reach out to Lisa B. today and learn how you can be invited. Understand fee objections once and for all. If you are interested in finding out more about eXp Realty please contact either Lisa B Phone Email Or Terri Cooper Phone Email
CX Goalkeeper - Customer Experience, Business Transformation & Leadership
We are revisiting one of the most downloaded episodes of the CX Goalkeeper Podcast; we were joined by Joey Coleman, an expert in customer experience and the author of "Never Lose an Employee Again." This insightful discussion peeled back the layers of employee experience, its impact on customer experience, and how businesses can excel in both.Top 3 Key TakeawaysEmployee Experience as a Recruiting Tool: Companies can differentiate themselves in the job market by focusing on meaningful and unique employee benefits. The perks should not only be attractive but also reflective of the existing employee base.The Human Aspect in Leadership: Connecting emotionally and personally with your employees can go a long way in fostering a positive work environment. This connection makes the journey towards achieving business goals more cohesive and enjoyable.The Power of Empathy: As Joey's "Golden Nugget" suggests, "There's always an opportunity to treat humans as humans and to form personal and emotional connections... The best way to create these connections is through empathy."Joey Coleman:Joey Coleman helps companies keep their customers and employees. As an award-winning speaker, he collaborates with organizations worldwide, ranging from small startups to major brands such as Volkswagen Australia, Zappos, and Whirlpool. His First 100 Days® methodology fuels the remarkable experiences his clients deliver and dramatically improves their profits. His two books have received critical acclaim, and both were instant Wall Street Journal bestsellers. Never Lose a Customer Again offers strategies and tactics for turning one-time purchasers into lifelong customers, and his newest book, Never Lose an Employee Again, details a framework companies around the world can use to reduce turnover and increase employee engagement. When not speaking to audiences around the globe (he's spoken on all seven continents), Joey enjoys playing board games, building LEGO sets, and reading bedtime stories with his fantastic wife and two young sons.Contact Details:https://joeycoleman.com/https://www.linkedin.com/in/joeycoleman1/Joey's booksWith insightful observations and actionable advice, this episode is a must-listen for anyone seeking to enhance their company's customer and employee experiences.Follow, rate, and review the podcast. - Apple Podcast: http://cxgoalkeeper.com/apple- Spotify: http://cxgoalkeeper.com/spotify
Joey Coleman returns to the podcast this week with a part 2! Joey has helped companies retain their customers and employees for almost 20 years. As an award-winning speaker, Joey helps businesses convert their employees into fans. He has written two bestselling books, “Never Lose A Customer Again” and “Never Lose An Employee Again.” Listen in as Joey talks about how to fine tune your business and never lose an employee! Links: Joey's Website: https://joeycoleman.com/
If you've ever walked away from a conversation thinking “I wish I'd said that differently,” this episode is your new go-to guide. We're joined by Jefferson Fisher—trial attorney turned viral communication expert with over 10 million followers and half a billion video views—who's here to completely change the way you think about arguing. Whether it's with your partner, your boss, your best friend, or your teenager, Jefferson breaks down how to speak with control, confidence, and connection. We talk about how to shut down passive-aggressive comments, how to be assertive without being labeled “aggressive,” and the exact phrases that instantly diffuse tension. Think: therapy meets courtroom strategy, with a whole lot of emotional intelligence in between. Mentioned in the Episode: The Jefferson Fisher Podcast www.jeffersonfisher.com The Next Conversation: Argue Less, Talk More by Jefferson Fisher Fisher Firm Law Office A Sony Music Entertainment production. Find more great podcasts from Sony Music Entertainment at sonymusic.com/podcasts and follow us at @sonypodcasts To bring your brand to life in this podcast, email podcastadsales@sonymusic.com Learn more about your ad choices. Visit podcastchoices.com/adchoices
Join Travis & Eric on the show today, local sports recap from Friday & Saturday results, local schedule for today, MLB from over the weekend, break up the Cardinals they may never lose again, NBA playoffs, NHL playoffs, random news and notes as well to start a busy week!
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In this episode of The Above The Business Podcast, Bradley sits down with best-selling author and customer/employee experience expert Joey Coleman. Known for helping companies like Zappos, Volkswagen, and NASA turn new hires into loyal team members, Joey breaks down how you can dramatically improve retention in your business—not by adding more perks, but by transforming your first 100 days.They explore the "Eight Phases of the Employee Journey" that Joey outlines in his latest Wall Street Journal bestseller, Never Lose an Employee Again. You'll learn how to:Make your new hires feel welcome and confident on Day 1Eliminate first-week drop-off and ghostingMove from transactional hiring to transformational engagementDesign a memorable employee experience that drives performance and loyaltyWhether you're an overwhelmed business owner, a leader trying to grow a team, or just tired of losing great people, this episode is a blueprint for retaining top talent and designing a business that runs without you.
Win or Learn...Never LoseAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
For almost 20 years, Joey Coleman has helped companies retain their customers and employees. An award-winning speaker both nationally and internationally, Joey helps businesses turn their customers into raving fans through his workshops, keynote speeches, and consulting projects. His books, “Never Lose A Customer Again” and “Never Lose An Employee Again” are both Wall Street Journal bestsellers. Listen in as Dave and Joey sit down and find out how to fine tune your business and never lose a customer. Links: Joey's Website: https://joeycoleman.com/
In this episode, we're tackling a big challenge for ambitious people with lots of ideas: what to do with all the shiny ideas that pop into your head when you're already swamped??I'll share two simple methods to manage your “someday/maybe” tasks so they don't get lost—but also don't derail your productivity. Whether you're drowning in ideas or just need a smarter way to prioritize, this episode is for you!FREE Resources: Watch this Free Class!: 3 Secrets to Always Having Enough Time For Your Work, Your Family and Yourself Click here to grab your free Distraction Action Plan today and start saving hours each week!Stay connected!:Visit our website at https://www.alexishaselberger.com Enroll in the " Time Well Spent: Time Management for Real People " ProgramJoin the Do More, Stress Less Facebook Community Connect on Linkedin Follow us for updates and more content: Youtube Instagram TikTok Facebook We want your feedback!:If you have constructive feedback, please email us at alexis+podcastfeedback@alexishaselberger.comIf you enjoyed this episode, please leave us a rating and share with a friend!This show is brought to you by: Time Well Spent Coaching : the time management program for real people, just like you.Transcript:Read it here !
The following guest sits down with host Justin White:• Craig Snell – VP of Sales, Milestone Mortgage SolutionsUsing an Education-Based Approach to Build Loyalty With Borrowers and AgentsSpending 45 minutes to an hour on an initial client call is a commitment, but if done properly, the return can be well worth the time. Why should mortgage brokers take an education-based approach with clients and referral partners? Listen to Episode #95 of Good. Better. Broker. to find out how the top-brokered LO in Massachusetts has won over borrowers and referral partners by advising instead of selling.In this episode of the Good. Better. Broker. podcast, you'll learn why taking the time to educate clients is a surefire way to not lose deals.In this episode, we discuss ...• 1:32 – why education became Craig's strategy• 3:14 – why Craig tells clients how he gets paid• 4:10 – how Craig avoids sounding like a salesperson• 5:34 – how Craig educates clients without overwhelming them• 7:27 – asking questions and explaining why you're asking them• 9:31 – telling clients about all their options and the best option• 10:29 – how to stop problems before they pop up• 11:29 – the impact of spending more time with clients on a first call• 15:26 – how relationships have helped Craig's production• 17:51 – how Craig's experience as a firefighter and paramedic helps him nowShow Contributors:Craig SnellConnect on LinkedInConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram or TwitterConnect with UWM on Social Media:• Facebook• LinkedIn• Instagram• Twitter• YouTubeHead to uwm.com to see the latest news and updates.
I have heard this said recently and it's a powerful phrase, concept and something you need to embody for your mindset.Connect with me about my amazing business opportunity in the travel industry that can and will change your life. Message me on IG here > https://www.instagram.com/rebeccaadams187Enjoy this episode.Show up to your life & Keep Going Always ™ Rebecca.xMy website is here > https://www.rebeccaadamsbiz.comMy powerful EXPANSION program is here to transform your life > https://racourses.thinkific.com/courses/expansionMy amazing guided journals & planners are here > https://www.rebeccaadamsbiz.com/books
The more we grasp the severity of Christ's death for us, the greater our assurance and the purer our service.
Send us a textEver watch a promising deal circle the drain because paperwork moved slower than a sloth on vacation? In this episode, I'm spilling the tea on the actual reason most land flippers lose money (spoiler: it's not finding deals, it's closing them). I break down my bulletproof 3-step system for streamlining your deal flow, including the exact phrase I use to get sellers signing contracts while still on the phone. Learn why your title company might be sabotaging your closings and the follow-up schedule that turns "maybe later" into "let's close now." Stop leaving money on the table and start closing deals like a pro. Hit play now and watch your closing rate skyrocket! Enjoy the show!Ready to start flipping land? Join 9,200+ LandFans in our free Facebook group at onlylandfansgroup.com for weekly tips and direct access to ask questions. Hit subscribe so you don't miss our next episode on how to negotiate land deals like a pro without feeling salesy. Stay dirty!Pro tip: Visit starttc.com to connect with EZREI Closings, the transaction coordination service that handles all my closings while I focus on finding more deals! ◽️◽️◽️◽️◽️◽️
Kyle Harris has spent the last decade turning social media into a business growth engine. His journey started in the early days of digital marketing, building a strong following on Twitter and becoming a standout on Stickam, a live-streaming platform where he hosted a weekly show for nearly 1,000 engaged viewers. That ability to capture attention and create community set the foundation for what came next.In 2013, he moved to Las Vegas and quickly tapped into the rise of Vine, growing a large audience and recognizing the power of influencer marketing before most brands caught on. By 2014, he became Social Media Director at the Stratosphere Hotel, where he launched the hotel's first influencer campaign—leveraging his Vine network to create buzz and drive engagement. He also introduced live streaming as a marketing tool, broadcasting the hotel's SkyJump experience via Periscope, long before live video became mainstream.His career expanded across industries, refining his expertise in strategy, content, and analytics. That led him to work with Bar Rescue's Jon Taffer, where he helped scale Taffer's digital presence, facilitated his connection with Gary Vaynerchuk for one of The Ask Gary Vee Show's highest-performing episodes, and developed a crossover campaign between Bar Rescue and SHOWTIME's Shameless—a collaboration that earned a Shorty Award nomination.
Send us a textIn today's episode, Ryan sits down with Marnie—a former dual international athlete (representing England in both netball and touch rugby), mum of two, and entrepreneur who's revolutionizing early-years sports education and AI adoption in business.Marnie's story is one of relentless determination, adaptability, and learning to thrive in multiple arenas—whether on the pitch, in the boardroom, or at home with her young family. From her early days as a self-described "B-team player" in Australia to captaining England teams and launching her own business, Marnie shares how she's navigated career transitions, motherhood, and the evolving world of AI—all while keeping her love for sport alive.Key Takeaways:The Power of AdaptabilityMarnie's journey from a "B-team" athlete to an international competitor was fueled by her ability to play multiple roles—something she now instills in the athletes she coaches."Your team is only as strong as the player in their weakest role. Versatility wins games—and careers."When Passion Meets EntrepreneurshipFrustrated by the limitations of teaching PE in the UK, Marnie quit her job mid-career to launch Sporty Minis, now impacting 3,000+ kids weekly with early-years sports education."I lacked purpose as a PE teacher. Starting my own business wasn't just about freedom—it was about making real impact."AI: The Game-Changer for Busy ProfessionalsMarnie's top AI tools for efficiency:Otter.ai (meeting notes)Claude (copywriting)Custom GPTs (train AI to sound like you)"AI isn't a trend—it's the future. Adopt a growth mindset or get left behind."Athlete Mindset in BusinessFrom fearing competition to empowering her team: "Now, my favorite part of leadership is watching others excel—even if they're better than me."Why her businesses grow faster when she's not micromanaging: "Sometimes, the bottleneck is you."The Emotional Side of Sport & TransitionPost-motherhood, returning to elite sport was her toughest challenge—mentally, physically, and emotionally.Why she still plays (and coaches) at 40+: "Putting on that jersey? It's the one time I feel purely me—not ‘Mum' or ‘CEO.'"Advice for Athletes Juggling Careers"Reflect on your strengths. Every skill you've honed in sport—discipline, teamwork, resilience—translates to business. The only failure is not trying."Ready to explore your own second act after sport? Connect with Ryan Gonsalves and the 2NDWind Academy to discover how your athletic experience can become your professional advantage here: www.2ndwind.io
Raising capital and managing investor relationships are key barriers to entry in the real estate lending business. In this episode, David shares his journey from working in the oil and gas industry to founding Crown Capital Resources, a firm that has never missed an investor payment in seven years. He discusses the importance of trust, the mindset shift required to build a successful investment fund, and why real estate investing is ultimately about relationships.David also emphasizes that once you enter the lending business, it's no longer just about hard money—it's about trust. He takes pride in maintaining integrity in his business, ensuring that investors never lose capital, even when deals go south. As he builds his company, he reflects on what he would have done differently and how realizing his company's full potential earlier could have led to even greater financial success today.Key Takeaways:07:45 - Fundraising is a mindset game – You must be willing to put yourself out there and face rejection.12:30 - Trust is the foundation of investing – Lending is not just about capital; it's about building long-term relationships.18:15 - Maintaining integrity matters – David and his team have absorbed losses to protect their investors.23:40 - A mindset shift is crucial – Seeing his business as more than just a side investment was the game changer.30:55 - Legacy and autonomy are key goals– Real estate investing is a pathway to financial freedom and generational wealth.David primarily services Texas but is happy to assist with insights on hard money lending and referrals for other states. Tune in to this insightful episode and learn how a simple conversation can transform your business and financial future!Ready to build your real estate legacy? Listen now!Connect with David:Website: crowncapitalresources.comEmail: david@crowncapitalresources.comInstagram: @crowncapitalresourcesConnect with Corwyn:Contact Number: 843-619-3005Instagram: https://www.instagram.com/exitstrategiesradioshow/FB Page: https://www.facebook.com/exitstrategiessc/Youtube: https://www.youtube.com/channel/UCxoSuynJd5c4qQ_eDXLJaZAWebsite: https://www.exitstrategiesradioshow.comLinkedin: https://www.linkedin.com/in/cmelette/Shoutout to our Sponsor: ROBYN COLLINSDo you want something more? More Meaningful Moments opportunities, deeper relationships and memorable experiences? Do you want to make a difference? If you say YES, a career and real estate could be the opportunity you're looking for guiding people to one of the most important decisions they ever made, the purchase or sale of their home can be both rewarding and lucrative. Exit Realty has a revolutionary compensation model training and technology that provides you with the tools you need to start and build your successful real estate career. Call me today ROBYN COLLINS with REDROBYN HOMES at 843-557-5003. Again that's 843-557-5003 or visit RedRobynhomes.com/join.exit and make your Exit today.
ELF Song Special
Could your digital business benefit from more physical marketing? Mark Stern is reimagining direct mail with experiential boxes designed to set your customers up for success and extend lifetime value. Mark is a serial entrepreneur and founder of the Custom Box Agency, a design agency that specializes in optimizing the customer journey through direct mail. His innovative work caught the attention of Forbes, which featured him as one of the Next 1,000 Entrepreneurs redefining the American Dream. He was also highlighted in Joey Coleman's Wall Street Journal Bestseller, Never Lose an Employee Again. Before embarking on his entrepreneurial path, Stern was a top-ranked strategy consultant at Deloitte Consulting, the world's largest consulting firm. He is an MBA graduate from Duke University. Stern is also a six-time Spartan Trifecta holder and serves as a mentor at South by Southwest (SXSW), guiding up-and-coming startups. Connecting the Digital to the Physical The idea for the Custom Box Agency was born out of Mark's experience buying online courses. After spending $2,000+ on a course, he was left to print out the workbook or go to the store to track down what he needed to get started. Oftentimes, he didn't end up starting at all. He began to wonder how course creators could better set their students up for success–beyond simply sending swag with the company logo. When Mark started shipping out his boxes, the idea immediately caught on. People shared unboxing videos and became unofficial ambassadors and salespeople for the business. In the first year, Custom Box Agency grew from zero to a million dollars in revenue, all through organic word-of-mouth. The 3 Customer Journeys One key aspect of Mark's custom box business is tailoring the boxes to the customer journey. There are three different types of journeys throughout the customer lifecycle: acquisition, delivery, and retention. And within those journeys, there are multiple steps. On the acquisition journey, prospects might discover you through social media, SEO, or in-person events. After someone finds you, you don't necessarily want to pitch them right away–those are cold leads. So you might nurture them through case studies, demos, or free content to build more of a relationship with them. From there, you have to close them as a customer. What does the point of sale look like? After someone buys your product, you need to take them from onboarding to delivering the value you promised. Retention involves recognizing your clients. How do you celebrate them when they hit a milestone or introduce the next way that you can serve them? If someone goes through one journey, the question is, what's next? Enjoy this episode with Mark Stern… Soundbytes 5:57-6:22 “If you have something digital, you need something physical to complement it. And now, in this day and age, where it's becoming even more relevant, is the rise of AI. We have so much digital content being pumped into the system. When we think about experience, design experiences seen through the senses, everything digital is only what you see and hear. A podcast is what you hear, YouTube is what you see and hear, and Facebook scrolling is what you see. I can activate the kinesthetic, touch, taste, and smell.” 13:28-13:42 “Recognition is huge. How do I celebrate you and see you when you hit a milestone or introduce the next way that I can serve you? So when we think about journey stacking, if people get through one journey, the question is, what's next? And that becomes the retention play. How do I extend the relationship and extend lifetime value?” 25:32-25:57 “How are we thinking about the programs we're creating, and are we engineering a replayable story? And we should be. The example I tell course creators and coaches all the time is, have you ever played a song and then six months later, listened to the song again and it had a new meaning? Or have you ever watched a movie and then years later, watched it again and it was a completely different experience? That's because we evolve.” Quotes “It started this idea of, if you have something digital, you need something physical to compliment it.” “We went from zero to a million in the first year via word of mouth, just because we had a unique perspective on how can we truly set people up for success.” “Swag means stuff without a goal. Stop sending people stuff. Truly engineer the things that they need to be set up for success.” “People love getting surprises in the mail.” “As an entrepreneur, it's important that we hold a bigger vision for our people than they hold for themselves.” Links mentioned in this episode: From Our Guest Website: https://customboxagency.com/ Connect with Mark Stern on LinkedIn: https://www.linkedin.com/in/marustern/ Connect with brandiD Download our free guide to learn 16 crucial website updates that attract more leads and convert visitors into clients: https://thebrandid.com/website-tweaks/ Ready to elevate your digital presence with a powerful brand or website? Contact us here: https://thebrandid.com/contact-form/
In today's episode, we break down real-world real estate challenges, from dealing with hesitant buyers and overprotective parents to navigating investment strategies. Learn how to regroup stubborn clients, guide buyers through decision-making, and use persuasive communication techniques to close more deals. Plus, we discuss leveraging personal connections to secure contracts and avoiding common pitfalls when working with investors. If you're ready to sharpen your real estate skills, this is the episode for you!What you'll learn on this episodeHow to handle hesitant buyers getting them to commit without pushing too hardRegrouping difficult clients to shift their mindset and move forwardThe psychology of real estate decisions and what's really holding them back?Why emotions drive transactions and how to guide buyers through themUsing your network and personal connections to build trust and close dealsInvestment strategies for new buyers: how to spot real opportunitiesCommon real estate client objections and how to overcome them effectivelyResources mentioned in this episodeCPI Community – Join live coaching sessions & real estate training To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon
You were called to lead. But have you forgotten why? In this episode of the Dr. Denise Simpson Podcast, I explore the power of Authentic Mission- why you were truly called to lead! I share personal stories to help you reconnect, reclaim, and realign with your leadership purpose and authentic mission. Watch video replay by clicking here. - Feeling overwhelmed in your leadership role? Let me help you-- Simplify Leadership. Amplify Impact. Measure Success! Take my FREE assessment to get clear, confident, and personalized results. Go here --->The Leader Impact Assessment™ - Join Dr. Denise's Amplify Leadership membership! Click here to check out the details.
Set the context for a joyful, exuberant day with a short, powerful message from Sadhguru. Explore a range of subjects with Sadhguru, discover how every aspect of life can be a stepping stone, and learn to make the most of the potential that a human being embodies. Conscious Planet: https://www.consciousplanet.org Sadhguru App (Download): https://onelink.to/sadhguru__app Official Sadhguru Website: https://isha.sadhguru.org Sadhguru Exclusive: https://isha.sadhguru.org/in/en/sadhguru-exclusive Inner Engineering Link: isha.co/ieo-podcast Yogi, mystic and visionary, Sadhguru is a spiritual master with a difference. An arresting blend of profundity and pragmatism, his life and work serves as a reminder that yoga is a contemporary science, vitally relevant to our times. Learn more about your ad choices. Visit megaphone.fm/adchoices
Set the context for a joyful, exuberant day with a short, powerful message from Sadhguru. Explore a range of subjects with Sadhguru, discover how every aspect of life can be a stepping stone, and learn to make the most of the potential that a human being embodies. Conscious Planet: https://www.consciousplanet.org Sadhguru App (Download): https://onelink.to/sadhguru__app Official Sadhguru Website: https://isha.sadhguru.org Sadhguru Exclusive: https://isha.sadhguru.org/in/en/sadhguru-exclusive Inner Engineering Link: isha.co/ieo-podcast Yogi, mystic and visionary, Sadhguru is a spiritual master with a difference. An arresting blend of profundity and pragmatism, his life and work serves as a reminder that yoga is a contemporary science, vitally relevant to our times. Learn more about your ad choices. Visit megaphone.fm/adchoices
As studio owners, we may think hiring more staff will automatically lighten our load and get everything running like clockwork. Many of us have discovered it's not quite that simple. Hiring great team members is just the start. You also need a thorough onboarding process to help each employee thrive. Consider the essential components with Coach Elle Kealy in Episode 646: How to Build a Successful Team, Part 3: Setting Your Team Up for Success. Share the blueprint: emphasize your mission, vision, values and culture Lay the foundation: thoroughly train the basics of the job and your tech tools Provide the building blocks: explain both the how and why of your processes Add the accents: share clear expectations, set goals, answer questions Polish and perfect: assess your leadership style and adjust if necessary For more on nurturing an employee even before they've started at your studio, read Never Lose an Employee Again by Joey Coleman. And implement the practical insights in Episode 646. Catch you there, Lise PS: Join 2,000+ studio owners who've decided to take control of their studio business and build their freedom empire. Subscribe HERE and join the party! www.studiogrow.co www.linkedin.com/company/studio-growco/
Timdavisonline (00:50.542) I know you've had that letdown when some agent somewhere told you that a referral was coming your way and days went by and it never happened. And then you were sitting there thinking to yourself, man, what happened to that referral? I was expecting that referral and it never came through. I'm to give you two methods to absolutely reduce that ever happening again in your business. And it's going be something you can teach your real estate agents, which we need something to talk to agents about anyway. So here we go guys. These are the two best ways I've found that you, for you to actually get the referral. Timdavisonline (01:20.634) talking to you and into your pipeline. Number one, when an agent says, hey, Bob and Sue are going to call you this week. They're looking at one of my homes. This is what I say. Hey, let's do this. Cause I know it's important to you to know if they contacted me and we got in communication so that you can know the next steps that you need to take. How about you text them right now, include me on the text, make that introduction. Timdavisonline (01:44.792) I'll respond to the group text once and then I'll never blow up your text again. I'll take that conversation offline and then get back with you and let you know how that worked out. That way you're not wondering if they've ever called me and what's going on and we can expedite this for you and for them. That's number one. Number two, I would say, hey, listen, I know it's important to you to know that they are moving forward and what they're capable of doing. How about this? Timdavisonline (02:11.728) Would it be okay for me to call them if you give me their number? I promise you I will take care of that right away today. Get right back with you on the status and then you're not left wondering what's going on. Because I know it's important to you to wrap things up and move pretty quickly. Those are the two methods that you can avoid ever having that said to you, so and so is going to call you and they never do. Right, they get busy and things happen in their lives and it's not intentional or. Timdavisonline (02:39.534) somebody else comes into it and swoops and takes that deal right off your table and you never even knew it happened. You gotta be proactive, not reactive in this business. You have gotta work with a sense of urgency. And you gotta make sure people understand that you're in it for them and helping them get to their goals. Use those two methods. You need something to talk to your agents about anyway because your agents are sitting on business. Because somebody somewhere is gonna get that mortgage loan today, but they can't get it from a secret agent. Timdavisonline (03:30.611) They got to get it from a loan officer that's putting themselves out there with a really big ask. Okay. So have a big ask this week. Go talk to some people. Find like that loan, have a successful day. If you need some help along the way, coaching is still only $1 for 30 days at the originators guide.com. Love to have you apart. Check it out. But until then keep listening, have an awesome day and I'll talk to you guys real soon. See you. Bye.
Opportunities are everywhere, but the fear of missing one often holds us back. April Shprintz dives into the myth of scarcity and what you must do to never lose another huge opportunity. Looking back to her sales experiences, April offers actionable insights to help you approach every situation with calm and clarity to unlock the biggest things in your career and life.Join April as she brings her infectious energy, passion and expertise in helping people around the world master their mindset and create massive success and happiness. Master Your Mindset, Master Your Life!Have a question or an idea for an upcoming episode? Email April at: april@drivenoutcomes.com.
Grab a free summary of Joey's book, Never Lose an Employee Again, here: https://trybta.com/DLEP190 To learn more about Breakthrough Academy, click here: https://trybta.com/PCA190 Learn more about Joey and his work here: https://joeycoleman.com/ It sucks to lose good people. Especially when it feels like you did everything you could to keep them, short of a 7-figure salary and 6 months vacation.
The 2025 Two-Brain Summit will inspire and equip fitness professionals to make a difference in their clients' lives—in other words, to Help Best.In this episode of “Run a Profitable Gym,” Chris Cooper provides a sneak peek into this year's summit for gym owners and coaches, happening June 7-8 in Chicago.He walks through the action-packed itinerary, starting with morning workouts featuring Rogue equipment and coaching from Jason Khalipa and other top pros. Coop also runs through the workshops that will happen in two rooms—one for owners and another specifically for fitness coaches.Special guests will include Joey Coleman, bestselling author of “Never Lose a Customer Again,” and Jonathan Goodman, owner of the Personal Trainer Development Center and author of the newly released book “The Obvious Choice.” Also taking the stage are Mayhem Nation and Bill Parisi of Parisi Speed School, as well as several of Two-Brain's elite mentors.On the coaches side, Khalipa and the NCFIT crew have 2.5 hours to get trainers moving in a hands-on, high-energy coaching workshop.Tune in to hear the full schedule. Then use the link below to get your tickets before prices go up on Feb. 1.LinksTwo-Brain Summit TicketsGym Owners UnitedBook a Call 0:59 - This year's theme2:56 - What to expect 6:24 - Owners: speakers & workshops18:36 - Coaches: speakers & workshops 25:31 - Why bring your coaches?