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Dear Nanba and Nanbis❤❤, Hope you are doing fantastic. I wish you for your happy life
The handsome trio talks about what's going well, what's concerning them and the challenge ahead for our Boilers that'll be in Ross-Ade Stadium on Saturday. Purdue takes a massive jump up in the quality of opponent...are they ready for the test?
AmiSights: Financing the Future For Small Business Owners and Entrepreneurs
In this week's edition of the AmiSights Podcast, Joey Coleman discusses the critical importance of employee retention and experience, emphasizing that the first 100 days of an employee's journey are crucial for their long-term engagement. "When we think of employee experience and customer experience, they're actually two sides of the same coin. As we improve one and polish one up, the other one increases in value and shine as well. And vice versa. If your employee experience is going down and down, I can almost guarantee that your customer interactions are getting more and more negative as well."Today's episode explores the importance of customer and employee retention, drawing on insights from Joey Coleman's books Never Lose a Customer Again and Never Lose an Employee Again. It also addresses the challenges and strategies of maintaining company culture and employee engagement in a virtual, global work environment, while highlighting the powerful connection between employee experience and customer experience—and how strengthening one can directly enhance the other.Connect with Joey: https://www.linkedin.com/in/joeycoleman1/Recorded on 8/12/25
NASCAR took on Gateway this weekend, and it was more of the same for Connor Zilisch who took down a huge dub to seal the regular season title on Saturday night! Amidst some playoff hiccups on Sunday from Josh Berry, some of the Hendrick stable and SVG, it was Denny Hamlin who emerged victorious gaining his 59th win in the Cup Series, and Toyota's 200th!Silly season continues, with some rumors cementing Reddick's interest in potentially moving ship, HFT confirms a move to Chevy and the resigning of their drivers for next season, and Sammy Smith pens a deal with JRM for next season. All of that AND MORE, on the Fake Racers Podcast.
Watch LARRY with Larry O'Connor LIVE — Monday-Friday at 12PM Eastern on YouTube, Facebook, & Rumble! Listen to LARRY with Larry O'Connor wherever you get your podcasts! SPOTIFY: https://open.spotify.com/show/7i8F7K4fqIDmqZSIHJNhMh?si=814ce2f8478944c0&nd=1&dlsi=e799ca22e81b456f APPLE: https://podcasts.apple.com/us/podcast/larry/id1730596733 Sane policy vs. chaos. Larry O’Connor and J. Christian Adams expose how mass mail-in ballots and drop boxes fuel delays, doubt, and fraud—and why Florida’s model works. We tackle consent of the governed, voter ID, 2020 census errors, apportionment stakes, Texas redistricting, and non-citizens on the voter rolls. What should be federal vs. state? What fixes actually restore trust? Watch, share, and stay vigilant. SHOP OUR MERCH: https://store.townhallmedia.com/ BUY A LARRY MUG: https://store.townhallmedia.com/products/larry-mug Become a Townhall VIP Member today and use promo code LARRY for 50% off: https://townhall.com/subscribe?tpcc=poddescription https://townhall.com/ https://rumble.com/c/c-5769468 https://www.facebook.com/townhallcom/ https://www.instagram.com/townhallmedia/ https://twitter.com/townhallcomBecome a Townhall VIP member with promo code "LARRY": https://townhall.com/subscribeSee omnystudio.com/listener for privacy information.
Though we might lose everything else, we will never lose the love of God in Christ.Thursday • 8/28/2025 •Thursday of the Eleventh Week After Pentecost (Proper 16) This morning's Scriptures are: Psalm 18; 1 Kings 3:16–28; Acts 27:27–44; Mark 14:12–26 This morning's Canticles are: following the OT reading, Canticle 8 (“The Song of Moses,” Exodus 15, BCP, p. 85); following the Epistle reading, Canticle 19 (“The Song of the Redeemed,” Revelation 15:3–4, BCP, p. 94)
Tune in as the team discusses:How to begin land investing safely with just $5,000What to prioritize when every dollar mattersWhy education is the first and most important investmentHow to avoid losing money on your first few dealsReal stories from investors who started with minimal capitalThis episode is packed with practical advice to help you take action with confidence—no big budget required. TIP OF THE WEEK:Landon Harris: If I hadn't gotten educated first, I would've struggled. You don't know what you don't know. Education is key.WANT MORE?Enjoyed this episode? Dive into more episodes of AOPI to discover how to build real passive income through land investing. UNLOCK MORE FREE RESOURCES:Get instant access to my free training, a free copy of Mark's Bestseller Dirt Rich Book, and exclusive bonuses to accelerate your land investing journey—CLICK HERE"Isn't it time to create passive income so you can work where you want when you want, and with whomever you want?"
Transform My Dance Studio – The Podcast For Dance Studio Owners
In this powerful episode of the Transform My Dance Studio Podcast, Olivia Mode-Cater sits down with Joey Coleman, best-selling author of Never Lose an Employee Again, to unpack how dance studio owners can transform their staff retention strategy. From the shocking reality that 4% of new hires quit after just one day to the real #1 reason employees leave (hint: it's not money), Joey shares actionable tactics to create a workplace where your team doesn't just stay, they will thrive. You'll walk away with practical strategies for building connection, designing intentional onboarding, fostering culture, and reigniting passion in your employees and yourself. In this episode you will learn: Why the first 100 days are the most critical for employee retention. The surprising statistics behind why people really quit — and how to prevent it. How to connect deeply with part-time staff and make them feel valued. The difference between orientation and true onboarding (and why it matters). How to use the “Four Rs” framework — Role, Responsibilities, Requirements, Relationships. The power of building friendships at work for long-term retention. Low-cost, high-impact ways to create team bonding and culture. Why celebrating progress is as important as tracking performance. How to reframe leadership from “have to” into “get to.” The concept of “spark appointments” to reignite passion for your work. Joey Coleman is an award-winning speaker and author who has spent nearly 20 years helping organizations worldwide turn customers and employees into raving fans. Known for his engaging keynotes and actionable strategies, he's shared the stage with top business leaders and bestselling authors. Joey is the author of the #2 Wall Street Journal bestseller Never Lose a Customer Again and Never Lose an Employee Again. Join our growing community of people just like you inside our free Facebook group. Click here to join!
Join Dr. Jay and Brad as they interview Joey Coleman.Joey Coleman rolls into the conversation ready to sprinkle in his Notre Dame football expertise like he's the twelfth man on the field. This is the same guy who's defended “alleged” criminals in court, sold custom research to Fortune 500 execs, raced along the Great Wall, juggled in front of the Taj Mahal, emceed charity auctions, worked in the White House, sung a solo at the Kennedy Center, and racked up stamps from 51 countries (and counting). When he's not busy calling plays from the Notre Dame sidelines in his head, he's a keynote speaker, workshop leader, and consultant who teaches businesses how to win the First 100 Days® with customers and employees. He's also the bestselling author of Never Lose a Customer Again and Never Lose an Employee Again — books that basically break down the customer/employee journey like a football playbook. Thousands of speeches, a Wall Street Journal bestseller, and a brand-new release with Penguin/Portfolio later… and still, somehow, he'll make sure you know he's the guy who can not only fix your customer retention strategy but also tell you exactly what's wrong with Notre Dame's offensive line.To connect with Joey, visit his website at joeycoleman.com.
Thanks for listening!Visit us online at www.salvationnow.caFollow us on Instagram, TikTok & Twitter @tjmalcangiSubscribe to our YouTube channel “TJ Malcangi”God bless you!
They've only gone and bloody done it!!The lads have staved off gastro and facts to deliver a dispassionate and moderate assessment of events from Australia's drought breaker in Jo'burg.Also we're less than a week out from the Wallaroos World Cup opener - how good is rugby!LINKSWallaby Shop - https://wallaby.sjv.io/WyRyVGLinktree - https://linktr.ee/Scrumbags_rugbyInstagram - https://www.instagram.com/scrumbagsrugby/Twitter/X - @scrumbagsrugby Hosted on Acast. See acast.com/privacy for more information.
For more Chaotically Intolerant, check us out at https://chaoticallyintolerant.com/Wild WIld West, Brewers Never Lose & Scary Terry | Episode 21500:00 Intro03:01 Player Awards From The Past Week23:37 Weekend Preview54:32 Jen Pawol Behind The Plate59:14 Scary Terry on His Way OutSUPPORT THE SHOW BY SUBSCRIBINGAudio Podcast: https://chaoticallyintolerant.com/podcast-episodesFOLLOW US: Instagram: https://www.instagram.com/chaoticallyintolerant/TikTok: https://www.tiktok.com/@chaoticallyintolerantThreads: https://www.threads.net/@chaoticallyintolerantFacebook: https://www.facebook.com/ChaoticallyIntollerantTwitter: https://twitter.com/CI_Podcast_CHAOTICALLY INTOLERANT TABLE TENNIS LEAGUE: https://chaoticallyintolerant.com/chaotically-intolerant-table-tennis-league"SUMMER SMASH" DOCUMENTARY: https://chaoticallyintolerant.com/summer-smashCHAOTICALLY INTOLERANT MERCH: https://chaoticallyintolerant.com/store#mlb #nfl #chaoticallyintolerant
It's football season in the Bluegrass and we've got Dave 'Buzz' Baker on to talk UK's prospects, NIL, media deals, and the future of college athletics. But first, the crew talks crime in Kentucky and DC, Putin in Alaska, and Laura Loomer's deposition.
This week's edition of the Tapping The Keg podcast with Charlie and Mitch discuss the Milwaukee Brewers, Green Bay Packers, and the rest of the Wisconsin sports world. The podcast begins with looking into what the month of October for the Milwaukee Brewers. We talk about the offense + lack of move and more. The podcast rolls on to talk about Jordan Love and what he needed for him to be a top 10 quarterback. Lastly, they tal about Wisconsin sports teams that 'never lose.'
Sermon Series: "Taking Ground" on Sunday evening, 3 August, 2025. Bible readings: Romans 12:11, Revelation 2:1-5, Matthew 22:36-38.
Pastor Jack shares that no matter what we face, believers never lose—because God is always working behind the scenes. This promise is certain, complete, and unshakable. When we live according to His purpose, even our hardest moments are part of His perfect plan.
The New York Mets just keep on winning. It was another series and another sweep for the Mets. Chris and Jack recap the weekend, debate if they would trade any member of the Baby Mets and make some trade deadline predictions.
Pastor Barry preaches.Support the show
THE VIBEwith Kelly Cardenas presents"NEVER LOSE IT, KID!" - INCHSTONESA HUGE THANK YOU TO OUR SPONSORSINCHSTONES PLAYBOOKhttps://a.co/d/hil3nloSUBSCRIBE TO MY NEWSLETTERhttps://thevibebykellycardenas.substack.com?r=4nn6y5&utm_medium=iosBUY THE VIBE BOOK https://a.co/d/6tgAJ4c BUY BLING https://shop.kellycardenas.com/products/kelly-cardenas-salon-bling CARDENAS LAW GROUPhttps://www.cardenaslawgroup.com/THE BEST MEXICAN FOOD ON THE PLANEThttps://www.lulusmexicanfood.com/EXECUTIVE PRODUCER - BROOKLYN CARDENAS https://www.brooklyncardenas.com/
Ever wonder what is really going on inside your buyer's mind from the moment they land on your listing to the second they decide whether or not to come back? In this episode, we break down the 8 emotional phases every Etsy customer goes through based on Joey Coleman's book Never Lose a Customer Again Here is the growth form! https://docs.google.com/forms/d/e/1FAIpQLSfYC6bMqj4SeAe5xZ9afMCbO2L9gGOO6twlWxB1KzfUCOfPOA/viewform
Sports with Rod 7-11-2025 …Rod forced to Praise the Yankees …If the Answer is not Caitlyn Clark most of us will get the question wrong …Always Compare Yourself to Losers and You Will Never Lose
Separated in the crowd? Drop a pin in Google Maps and share your live location. Here's how. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, we will dive into the often-overlooked but critical topic of managing disputes and chargebacks. These financial leaks can quietly chip away at your profits if you're not prepared. Shannon is sharing tactical, actionable steps to build solid systems for handling refunds, disputes, and chargebacks with confidence. You'll hear why documenting everything is non-negotiable and how to compile strong evidence to support your case. We'll also talk about the importance of standing firm on your policies, because being generous doesn't mean being a doormat. Tune in to learn how to protect your revenue and scale your business without leaving money on the table. What you'll hear in this episode: [0:45] The Impact of Small Leaks in Your Business [1:50] Handling Disputes and Chargebacks [3:50] Creating a Dispute Response Framework [4:30] Real-Life Example of a Dispute [8:10] Importance of Enforcing Policies [11:25] Conclusion and Power Sessions Learn more about our CFO firm and services: https://www.keepwhatyouearn.com/ Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Follow along on IG: https://www.instagram.com/shannonkweinstein/ The information contained in this podcast is intended for educational purposes only and is not individual tax advice. We love enthusiastic action, but please consult a qualified professional before implementing anything you learn.
It's time for a brand new episode of Delivering #marketingjoy! On this weeks episode, Joey Coleman joins us to talk about the importance of employee experience, onboarding and retaining employees, the employee journey phases, and connecting employee and customer experiences. Listen now!
Sermon - June 8, 2025
2025.06.29 Always Pray and Never Lose Heart | Luke 18:1-8 | Kevin Galloway by EP Church Annapolis
Need to systemise your clinic? Start your free trial of Allie!https://www.allieclinics.com/In episode 305 of the Grow Your Clinic podcast, CM Team Ben Lynch, Jack O'Brien and Hannah Dunn dive into the crucial topic of retaining top team members by designing effective career pathways. The conversation highlights the importance of understanding what matters to both clinic owners and their team members, as roles evolve and change. Listeners can expect valuable insights on creating a meritocratic environment in private practice and how to implement impactful career progression strategies. Additionally, the episode features a unique analogy shared by Jack about how a display home package can simplify the process of defining career pathways in a clinic settingWhat You'll Learn:
In this conversation, attorney Blake Harris discusses the niche field of offshore asset protection law, emphasizing the importance of protecting assets in a litigious society. He explains the benefits of offshore trusts, particularly in the Cook Islands, and addresses common misconceptions about asset protection. The discussion also covers the history of offshore trusts, the reasons behind the U.S.'s litigious nature, and the process of setting up a trust. Harris shares insights on client experiences and the future of the asset protection industry.Chapters00:00 Introduction to Asset Protection Law01:56 Understanding Offshore Trusts06:07 The Importance of Asset Protection10:32 The History of Offshore Trusts13:05 Why the U.S. is Litigious18:17 Choosing the Right Offshore Location22:03 Client Perspectives on Asset Protection25:25 Myths About Wealth Protection28:36 Accessing Trust Assets33:30 Conclusion and Resources
This week: Edward and Wes return to mediocre matches in the States, so it's all news. News and Notes has a record English signing, and the W4tch has some fun college and pro baseball.@AFAPod @EdwardGreene @WesBradshaw21Email: allnewsportsshow@gmail.com
"Don't Fire Me" — those three dreaded words no agent ever wants to say to a seller. Especially when it's time to talk price adjustments. But what if you never had to say them again? In this episode of the Tom Ferry Podcast Experience, Tom sits down with Ft. Lauderdale luxury powerhouse Lourdes Maestres, who created a smart, proactive tool to keep clients informed, aligned, and loyal: the “Don't Fire Me” Report. This simple email strategy gives sellers exactly what they need—updates, data, and trust—so that when tough conversations come up, you're never on defense. Lourdes breaks down exactly how to create your own, how to deliver it, and why it's a non-negotiable in today's market.
Darren came to work this morning missing something essential... his laptop bag. He claims it's not lost, but he doesn't know where it is. Webpage
On this episode of the Scouting For Growth podcast, Sabine VdL talks to Mark Stern, founder and CEO of Custom Box Agency, an award-winning boutique specializing in bringing digital offers to life through innovative offline ‘box experiences.’ Today, he’ll share how he made the leap from corporate to startup life, offer practical tips for integrating physical touchpoints into a digital world, and discuss the secret sauce behind building high-impact customer journeys. I can’t wait to dive into his wealth of knowledge. KEY TAKEAWAYS When I mixed physical and digital together with my publication called ‘Entrepreneur Elements’ I people started posting unboxing videos, which a digital-only product can do. Everyone who received the product became an ambassador and lots of organic traffic was being created as a result. During Covid the virtual event game became bloody red, in terms of competition, because everyone became a virtual event expert overnight. But the boxes, and how we were approaching this to get results faster, was an unknown, exciting realm which I went 100% in on and the business skyrocketed from zero to a million in the first year just by pivoting and focussing on this opportunity. What we include inside our boxes is a welcome note, a getting started guide – which, for me is the most powerful sales pieces to orient people on the journey that they’re about to start and see your universe, a journey map – a visual depiction of the recipe that’s going to get you the result, then all the tools and resources. This isn’t SWAG (Stuff Without A Goal), think of it a product development and who we can truly get into your programme and give people the incentive structure to want to take one step at a time. I love data, so I can engineer feedback loops to say, once you’ve hit a certain milestone, how can I get you to provide me with the information I need so 1, I can celebrate you, but 2, it also gives me good intel to make the product you’re making better. BEST MOMENTS ‘In the online space done beats perfect. I approach the standards of the online realm in a corporate way; the client’s either ready or not ready at all.’ ‘If you have a digital product, you have to compliment it with something physical because physical can tap into other modalities and senses that digital can’t.’ ‘It’s not about you, it’s truly about your customers and their needs.’ ‘Boxes can be a tool to take what you’re already talking about/teaching, or the service you’re providing and making it easier for people to have the breakthrough in the tangible way the a digital-only product just can’t.’ ABOUT THE GUEST Mark Stern is an accomplished serial entrepreneur and the visionary behind Custom Box Agency, an award-winning experience design firm headquartered in Austin, Texas. Leveraging his background as a top-ranked strategy consultant at Deloitte, Mark has guided major retail and lifestyle brands through transformative growth initiatives. He holds an MBA from Duke University and has been recognized as a Forbes Next 1,000 Entrepreneur, as well as featured in Joey Coleman’s bestselling book Never Lose an Employee Again.Mark’s passion for merging the physical with the digital underpins his signature approach of crafting “offline-meets-online” experiences. By moving beyond standard swag and focusing on strategic box campaigns, Mark’s team has successfully launched 100+ direct mail initiatives—boosting conversions, slashing churn, and extending customer lifetime value. As a mentor at SXSW, sought-after keynote speaker, and champion for innovative entrepreneurship, Mark remains dedicated to helping businesses of all sizes adopt experience design as a powerful lever for growth. Email ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
Gravity - The Digital Agency Power Up : Weekly shows for digital marketing agency owners.
As someone invested in building a successful business, you understand the importance of retaining clients and delivering an exceptional experience. This not only drives growth but also fosters loyalty and advocacy. In this episode of "Building Your Leader Brand," we explore the often-overlooked aspect of business growth: client retention, in conversation with Filip Sardi, founder of the Client Flow Movement.Key Discussions:
What does it really mean to be prepared? In this episode of Ready Radio, John Rush and guest Bill Anderson dive into the practical—and often overlooked—realities of being truly ready for life's “what ifs.” Could a broken arm or job loss be as disruptive as a natural disaster? Why are mechanical skills and lifelong learning essential in an unpredictable world? From boiler repairs to moose encounters on the trail, this conversation highlights how readiness isn't just for "preppers"—it's for everyone. Want to know the skill no one can ever take from you? Take a listen! Find out more at https://ready-radio.com
Peter Von Panda reviews the Niubuy MagSafe Wallet, a sleek, compact solution for carrying cards, cash, and even an AirTag to keep track of your wallet. This wallet isn't just for your everyday essentials—it doubles as an EDC (Everyday Carry) tool, offering a built-in multi-tool with wrenches, screwdrivers, and bottle openers. Plus, its RFID-blocking carbon fiber design helps protect your cards from unauthorized scans. Tune in to see if this MagSafe wallet is the perfect addition to your iPhone setup! ▶ Get this product here: https://geni.us/loIM27d  ---------- LET'S TALK ABOUT LIVING BETTER: ▶ Podcast: https://geni.us/FtGAT4 ▶ My Amazon Store: https://www.amazon.com/shop/petervonp... ---------- IF YOU'D LIKE TO SHOW SOME LOVE: ▶ Buy My Book: https://geni.us/qwbZAE ▶ Become A Channel Member: https://geni.us/AA3Jk ▶ Patreon: / petervonpanda ▶ Merch: https://petervonpanda.storenvy.com/ ▶ Free Panda Group: https://panda-research-institute.mn.co FOLLOW MY OTHER SOCIAL MEDIA PLATFORMS:  ▶ Instagram: / petervonpanda ▶ Facebook: / petervonpanda
Are you constantly misplacing your TV remotes? In this episode, Peter Von Panda shares a simple but effective solution to track down those elusive remotes with a wireless key finder. Whether your remote falls between the couch cushions or gets hidden in the kitchen, this handy device will help you locate it in no time. Tune in to find out how to attach it to your remotes and never deal with replacement costs again! ▶ Get this product here: https://geni.us/2YvbA ---------- LET'S TALK ABOUT LIVING BETTER: ▶ Podcast: https://geni.us/FtGAT4 ▶ My Amazon Store: https://www.amazon.com/shop/petervonp... ---------- IF YOU'D LIKE TO SHOW SOME LOVE: ▶ Buy My Book: https://geni.us/qwbZAE ▶ Become A Channel Member: https://geni.us/AA3Jk ▶ Patreon: / petervonpanda ▶ Merch: https://petervonpanda.storenvy.com/ ▶ Free Panda Group: https://panda-research-institute.mn.co FOLLOW MY OTHER SOCIAL MEDIA PLATFORMS: ▶ Instagram: / petervonpanda ▶ Facebook: / petervonpanda
Nothing feels better than momentum towards your goal. But how often have you been in your flow state only to be interrupted and left struggling to reach that same place? In this powerful episode, Arash Vossoughi and Mykie Stiller break down what it truly takes to lock in momentum and never lose it again. They introduce a simple yet effective framework built on identity, standards, and daily processes, showing how to create lasting momentum by aligning who you are with what you want. You'll learn how to define non-negotiables, track wins that reinforce your self-image, and reject the limiting thoughts that disrupt your progress. From shifting your language to upgrading your thinking, this episode offers a clear path to making momentum your default. Tune in to learn how to stop chasing momentum and start becoming it!Key Points From This Episode:Why momentum feels so good and how to make it your new normal.Understanding the key difference between motivation and momentum.Common momentum-killers like overthinking and unclear goals.How to reject limiting thoughts and overcome momentum-killers.Why you need to live your standards, not chase your goals.How to define your non-negotiables and stick to them.The importance of processes and how they create results by default.What you can do to create momentum in all the areas of your life.The importance of acknowledging even your smallest wins.Today's action step: Choose one standard and one habit to anchor momentum this week.Links Mentioned in Today's Episode:Episode 100: The 3x4 Formula: How to Quantum Leap in 90 DaysVoss Coaching CoVoss Coaching Co on LinkedIn Voss Coaching Co on InstagramVoss Coaching Co on FacebookMykie Stiller on LinkedInMykie Stiller on Instagram Arash Vossoughi on LinkedInArash Vossoughi on YouTube
CX Goalkeeper - Customer Experience, Business Transformation & Leadership
We are revisiting one of the most downloaded episodes of the CX Goalkeeper Podcast; we were joined by Joey Coleman, an expert in customer experience and the author of "Never Lose an Employee Again." This insightful discussion peeled back the layers of employee experience, its impact on customer experience, and how businesses can excel in both.Top 3 Key TakeawaysEmployee Experience as a Recruiting Tool: Companies can differentiate themselves in the job market by focusing on meaningful and unique employee benefits. The perks should not only be attractive but also reflective of the existing employee base.The Human Aspect in Leadership: Connecting emotionally and personally with your employees can go a long way in fostering a positive work environment. This connection makes the journey towards achieving business goals more cohesive and enjoyable.The Power of Empathy: As Joey's "Golden Nugget" suggests, "There's always an opportunity to treat humans as humans and to form personal and emotional connections... The best way to create these connections is through empathy."Joey Coleman:Joey Coleman helps companies keep their customers and employees. As an award-winning speaker, he collaborates with organizations worldwide, ranging from small startups to major brands such as Volkswagen Australia, Zappos, and Whirlpool. His First 100 Days® methodology fuels the remarkable experiences his clients deliver and dramatically improves their profits. His two books have received critical acclaim, and both were instant Wall Street Journal bestsellers. Never Lose a Customer Again offers strategies and tactics for turning one-time purchasers into lifelong customers, and his newest book, Never Lose an Employee Again, details a framework companies around the world can use to reduce turnover and increase employee engagement. When not speaking to audiences around the globe (he's spoken on all seven continents), Joey enjoys playing board games, building LEGO sets, and reading bedtime stories with his fantastic wife and two young sons.Contact Details:https://joeycoleman.com/https://www.linkedin.com/in/joeycoleman1/Joey's booksWith insightful observations and actionable advice, this episode is a must-listen for anyone seeking to enhance their company's customer and employee experiences.Follow, rate, and review the podcast. - Apple Podcast: http://cxgoalkeeper.com/apple- Spotify: http://cxgoalkeeper.com/spotify
Joey Coleman returns to the podcast this week with a part 2! Joey has helped companies retain their customers and employees for almost 20 years. As an award-winning speaker, Joey helps businesses convert their employees into fans. He has written two bestselling books, “Never Lose A Customer Again” and “Never Lose An Employee Again.” Listen in as Joey talks about how to fine tune your business and never lose an employee! Links: Joey's Website: https://joeycoleman.com/
If you've ever walked away from a conversation thinking “I wish I'd said that differently,” this episode is your new go-to guide. We're joined by Jefferson Fisher—trial attorney turned viral communication expert with over 10 million followers and half a billion video views—who's here to completely change the way you think about arguing. Whether it's with your partner, your boss, your best friend, or your teenager, Jefferson breaks down how to speak with control, confidence, and connection. We talk about how to shut down passive-aggressive comments, how to be assertive without being labeled “aggressive,” and the exact phrases that instantly diffuse tension. Think: therapy meets courtroom strategy, with a whole lot of emotional intelligence in between. Mentioned in the Episode: The Jefferson Fisher Podcast www.jeffersonfisher.com The Next Conversation: Argue Less, Talk More by Jefferson Fisher Fisher Firm Law Office A Sony Music Entertainment production. Find more great podcasts from Sony Music Entertainment at sonymusic.com/podcasts and follow us at @sonypodcasts To bring your brand to life in this podcast, email podcastadsales@sonymusic.com Learn more about your ad choices. Visit podcastchoices.com/adchoices
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In this episode of The Above The Business Podcast, Bradley sits down with best-selling author and customer/employee experience expert Joey Coleman. Known for helping companies like Zappos, Volkswagen, and NASA turn new hires into loyal team members, Joey breaks down how you can dramatically improve retention in your business—not by adding more perks, but by transforming your first 100 days.They explore the "Eight Phases of the Employee Journey" that Joey outlines in his latest Wall Street Journal bestseller, Never Lose an Employee Again. You'll learn how to:Make your new hires feel welcome and confident on Day 1Eliminate first-week drop-off and ghostingMove from transactional hiring to transformational engagementDesign a memorable employee experience that drives performance and loyaltyWhether you're an overwhelmed business owner, a leader trying to grow a team, or just tired of losing great people, this episode is a blueprint for retaining top talent and designing a business that runs without you.
For almost 20 years, Joey Coleman has helped companies retain their customers and employees. An award-winning speaker both nationally and internationally, Joey helps businesses turn their customers into raving fans through his workshops, keynote speeches, and consulting projects. His books, “Never Lose A Customer Again” and “Never Lose An Employee Again” are both Wall Street Journal bestsellers. Listen in as Dave and Joey sit down and find out how to fine tune your business and never lose a customer. Links: Joey's Website: https://joeycoleman.com/
In this episode, we're tackling a big challenge for ambitious people with lots of ideas: what to do with all the shiny ideas that pop into your head when you're already swamped??I'll share two simple methods to manage your “someday/maybe” tasks so they don't get lost—but also don't derail your productivity. Whether you're drowning in ideas or just need a smarter way to prioritize, this episode is for you!FREE Resources: Watch this Free Class!: 3 Secrets to Always Having Enough Time For Your Work, Your Family and Yourself Click here to grab your free Distraction Action Plan today and start saving hours each week!Stay connected!:Visit our website at https://www.alexishaselberger.com Enroll in the " Time Well Spent: Time Management for Real People " ProgramJoin the Do More, Stress Less Facebook Community Connect on Linkedin Follow us for updates and more content: Youtube Instagram TikTok Facebook We want your feedback!:If you have constructive feedback, please email us at alexis+podcastfeedback@alexishaselberger.comIf you enjoyed this episode, please leave us a rating and share with a friend!This show is brought to you by: Time Well Spent Coaching : the time management program for real people, just like you.Transcript:Read it here !
The following guest sits down with host Justin White:• Craig Snell – VP of Sales, Milestone Mortgage SolutionsUsing an Education-Based Approach to Build Loyalty With Borrowers and AgentsSpending 45 minutes to an hour on an initial client call is a commitment, but if done properly, the return can be well worth the time. Why should mortgage brokers take an education-based approach with clients and referral partners? Listen to Episode #95 of Good. Better. Broker. to find out how the top-brokered LO in Massachusetts has won over borrowers and referral partners by advising instead of selling.In this episode of the Good. Better. Broker. podcast, you'll learn why taking the time to educate clients is a surefire way to not lose deals.In this episode, we discuss ...• 1:32 – why education became Craig's strategy• 3:14 – why Craig tells clients how he gets paid• 4:10 – how Craig avoids sounding like a salesperson• 5:34 – how Craig educates clients without overwhelming them• 7:27 – asking questions and explaining why you're asking them• 9:31 – telling clients about all their options and the best option• 10:29 – how to stop problems before they pop up• 11:29 – the impact of spending more time with clients on a first call• 15:26 – how relationships have helped Craig's production• 17:51 – how Craig's experience as a firefighter and paramedic helps him nowShow Contributors:Craig SnellConnect on LinkedInConnect on FacebookConnect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.Connect with Justin on LinkedIn, Instagram or TwitterConnect with UWM on Social Media:• Facebook• LinkedIn• Instagram• Twitter• YouTubeHead to uwm.com to see the latest news and updates.
Send us a textEver watch a promising deal circle the drain because paperwork moved slower than a sloth on vacation? In this episode, I'm spilling the tea on the actual reason most land flippers lose money (spoiler: it's not finding deals, it's closing them). I break down my bulletproof 3-step system for streamlining your deal flow, including the exact phrase I use to get sellers signing contracts while still on the phone. Learn why your title company might be sabotaging your closings and the follow-up schedule that turns "maybe later" into "let's close now." Stop leaving money on the table and start closing deals like a pro. Hit play now and watch your closing rate skyrocket! Enjoy the show!Ready to start flipping land? Join 9,200+ LandFans in our free Facebook group at onlylandfansgroup.com for weekly tips and direct access to ask questions. Hit subscribe so you don't miss our next episode on how to negotiate land deals like a pro without feeling salesy. Stay dirty!Pro tip: Visit starttc.com to connect with EZREI Closings, the transaction coordination service that handles all my closings while I focus on finding more deals! ◽️◽️◽️◽️◽️◽️
Raising capital and managing investor relationships are key barriers to entry in the real estate lending business. In this episode, David shares his journey from working in the oil and gas industry to founding Crown Capital Resources, a firm that has never missed an investor payment in seven years. He discusses the importance of trust, the mindset shift required to build a successful investment fund, and why real estate investing is ultimately about relationships.David also emphasizes that once you enter the lending business, it's no longer just about hard money—it's about trust. He takes pride in maintaining integrity in his business, ensuring that investors never lose capital, even when deals go south. As he builds his company, he reflects on what he would have done differently and how realizing his company's full potential earlier could have led to even greater financial success today.Key Takeaways:07:45 - Fundraising is a mindset game – You must be willing to put yourself out there and face rejection.12:30 - Trust is the foundation of investing – Lending is not just about capital; it's about building long-term relationships.18:15 - Maintaining integrity matters – David and his team have absorbed losses to protect their investors.23:40 - A mindset shift is crucial – Seeing his business as more than just a side investment was the game changer.30:55 - Legacy and autonomy are key goals– Real estate investing is a pathway to financial freedom and generational wealth.David primarily services Texas but is happy to assist with insights on hard money lending and referrals for other states. Tune in to this insightful episode and learn how a simple conversation can transform your business and financial future!Ready to build your real estate legacy? Listen now!Connect with David:Website: crowncapitalresources.comEmail: david@crowncapitalresources.comInstagram: @crowncapitalresourcesConnect with Corwyn:Contact Number: 843-619-3005Instagram: https://www.instagram.com/exitstrategiesradioshow/FB Page: https://www.facebook.com/exitstrategiessc/Youtube: https://www.youtube.com/channel/UCxoSuynJd5c4qQ_eDXLJaZAWebsite: https://www.exitstrategiesradioshow.comLinkedin: https://www.linkedin.com/in/cmelette/Shoutout to our Sponsor: ROBYN COLLINSDo you want something more? More Meaningful Moments opportunities, deeper relationships and memorable experiences? Do you want to make a difference? If you say YES, a career and real estate could be the opportunity you're looking for guiding people to one of the most important decisions they ever made, the purchase or sale of their home can be both rewarding and lucrative. Exit Realty has a revolutionary compensation model training and technology that provides you with the tools you need to start and build your successful real estate career. Call me today ROBYN COLLINS with REDROBYN HOMES at 843-557-5003. Again that's 843-557-5003 or visit RedRobynhomes.com/join.exit and make your Exit today.
Could your digital business benefit from more physical marketing? Mark Stern is reimagining direct mail with experiential boxes designed to set your customers up for success and extend lifetime value. Mark is a serial entrepreneur and founder of the Custom Box Agency, a design agency that specializes in optimizing the customer journey through direct mail. His innovative work caught the attention of Forbes, which featured him as one of the Next 1,000 Entrepreneurs redefining the American Dream. He was also highlighted in Joey Coleman's Wall Street Journal Bestseller, Never Lose an Employee Again. Before embarking on his entrepreneurial path, Stern was a top-ranked strategy consultant at Deloitte Consulting, the world's largest consulting firm. He is an MBA graduate from Duke University. Stern is also a six-time Spartan Trifecta holder and serves as a mentor at South by Southwest (SXSW), guiding up-and-coming startups. Connecting the Digital to the Physical The idea for the Custom Box Agency was born out of Mark's experience buying online courses. After spending $2,000+ on a course, he was left to print out the workbook or go to the store to track down what he needed to get started. Oftentimes, he didn't end up starting at all. He began to wonder how course creators could better set their students up for success–beyond simply sending swag with the company logo. When Mark started shipping out his boxes, the idea immediately caught on. People shared unboxing videos and became unofficial ambassadors and salespeople for the business. In the first year, Custom Box Agency grew from zero to a million dollars in revenue, all through organic word-of-mouth. The 3 Customer Journeys One key aspect of Mark's custom box business is tailoring the boxes to the customer journey. There are three different types of journeys throughout the customer lifecycle: acquisition, delivery, and retention. And within those journeys, there are multiple steps. On the acquisition journey, prospects might discover you through social media, SEO, or in-person events. After someone finds you, you don't necessarily want to pitch them right away–those are cold leads. So you might nurture them through case studies, demos, or free content to build more of a relationship with them. From there, you have to close them as a customer. What does the point of sale look like? After someone buys your product, you need to take them from onboarding to delivering the value you promised. Retention involves recognizing your clients. How do you celebrate them when they hit a milestone or introduce the next way that you can serve them? If someone goes through one journey, the question is, what's next? Enjoy this episode with Mark Stern… Soundbytes 5:57-6:22 “If you have something digital, you need something physical to complement it. And now, in this day and age, where it's becoming even more relevant, is the rise of AI. We have so much digital content being pumped into the system. When we think about experience, design experiences seen through the senses, everything digital is only what you see and hear. A podcast is what you hear, YouTube is what you see and hear, and Facebook scrolling is what you see. I can activate the kinesthetic, touch, taste, and smell.” 13:28-13:42 “Recognition is huge. How do I celebrate you and see you when you hit a milestone or introduce the next way that I can serve you? So when we think about journey stacking, if people get through one journey, the question is, what's next? And that becomes the retention play. How do I extend the relationship and extend lifetime value?” 25:32-25:57 “How are we thinking about the programs we're creating, and are we engineering a replayable story? And we should be. The example I tell course creators and coaches all the time is, have you ever played a song and then six months later, listened to the song again and it had a new meaning? Or have you ever watched a movie and then years later, watched it again and it was a completely different experience? That's because we evolve.” Quotes “It started this idea of, if you have something digital, you need something physical to compliment it.” “We went from zero to a million in the first year via word of mouth, just because we had a unique perspective on how can we truly set people up for success.” “Swag means stuff without a goal. Stop sending people stuff. Truly engineer the things that they need to be set up for success.” “People love getting surprises in the mail.” “As an entrepreneur, it's important that we hold a bigger vision for our people than they hold for themselves.” Links mentioned in this episode: From Our Guest Website: https://customboxagency.com/ Connect with Mark Stern on LinkedIn: https://www.linkedin.com/in/marustern/ Connect with brandiD Download our free guide to learn 16 crucial website updates that attract more leads and convert visitors into clients: https://thebrandid.com/website-tweaks/ Ready to elevate your digital presence with a powerful brand or website? Contact us here: https://thebrandid.com/contact-form/
Set the context for a joyful, exuberant day with a short, powerful message from Sadhguru. Explore a range of subjects with Sadhguru, discover how every aspect of life can be a stepping stone, and learn to make the most of the potential that a human being embodies. Conscious Planet: https://www.consciousplanet.org Sadhguru App (Download): https://onelink.to/sadhguru__app Official Sadhguru Website: https://isha.sadhguru.org Sadhguru Exclusive: https://isha.sadhguru.org/in/en/sadhguru-exclusive Inner Engineering Link: isha.co/ieo-podcast Yogi, mystic and visionary, Sadhguru is a spiritual master with a difference. An arresting blend of profundity and pragmatism, his life and work serves as a reminder that yoga is a contemporary science, vitally relevant to our times. Learn more about your ad choices. Visit megaphone.fm/adchoices