Podcasts about coaching skills

I always enjoy having the opportunity to speak with business professionals and leaders. Fidel Guzman not only is such a professional, but he also works in the corporate training arena teaching his company's employees and leaders about leadership and continuous improvement. Fidel comes by his talents honestly. He grew up in an environment where he needed to learn and grow. He secured a Bachelor's degree and an MBA both from Northeastern Illinois University where he graduated Summa Cum Laude. Fidel started out wanting to be a kindergarten teacher, but he ended up taking a different road. He went to work for a company where he helped people progress within various industries. The company he worked for was bought by ION Group in Chicago, IL. Fidel flourished and became the Manager of Internal Training for the company. Mr. Guzman is quite adaptable and can train people within the organization even though they may well have their own expertise in different industries. Fidel and I talk about everything from leadership, the future of corporate training and we even take time to explore how AI is and will become more a part of his work and the work we all do. When not working Fidel has various outside activities. His most loved efforts go, of course, into being part of a family. He also serves as Vice President of Education for Toastmasters International. He loves to be involved in Mixed Martial Arts. He keeps quite busy at a variety of activities and clearly loves the challenges he gets to address along the way. About the Guest: Fidel Guzman is a dynamic and enthusiastic Learning & Develoment professional with a proven track record in instructional design, project management, and training development. With a Master of Business Administration from Northeastern Illinois University, where he graduated Summa Cum Laude, Fidel has consistently demonstrated his commitment to excellence and continuous improvement. His extensive experience spans various industries, including finance, telecommunications, and fitness, showcasing his versatility and adaptability. Currently serving as the Manager of Internal Training at ION Group in Chicago, IL. Fidel and his small but mighty team facilitate onboarding programs and training initiatives for over 13,000 employees globally. He has experience developing comprehensive new hire onboarding curricula and career progression pathways for multiple departments, ensuring effective and innovative learning solutions. Fidel's leadership extends beyond his professional role, as he actively participates in numerous company committees focused on community volunteer events, work-life balance education, and diversity, equity, and inclusion. Fidel's passion for personal and professional development is evident in his certifications, including “Creating a Coaching Culture” from SHRM and “Coaching Skills for Leaders and Managers” from PMI. Fluent in both Spanish and English, he leverages his bilingual skills to connect with a diverse audience. Outside of his professional endeavors, Fidel enjoys podcasting, judo, triathlons, hiking, and poetry, reflecting his well-rounded and adventurous spirit. In addition to his professional achievements, Fidel has a strong commitment to volunteerism and community involvement. He is serving as the Vice President of Education for Toastmasters International and has been an MMA class instructor and coordinator at St. Bruno Elementary. His dedication to helping others is further demonstrated through his role as an academic tutor at Berwyn Public Library. Ways to connect with Fidel: (1) Fidel Guzman, MBA | LinkedIn New Podcast- The Hero in the Mirror on Spotify: https://open.spotify.com/episode/44xD76FcF5YFMNyuigFmBm?si=2so3OWJdQby6F91ZaY1AUg The Hero in the Mirror also on Youtube: (3) HerointheMirror - YouTube About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Greetings, everyone. I am Michael Hingson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet, and today we get to do the unexpected. And of course, what the unexpected is is anything that doesn't have anything to do with inclusion or diversity. So that's most things you know, in a lot of ways. Anyway, our guest today is Fidel, and am I pronouncing it right? Guzman, yes, you got it. Oh, my goodness. Comes from listening to Guzman's who play baseball. Okay, I'll take that. That's a way. So Fidel reached out to me some time ago. We're going to be doing some speaking to his company ion. But in the meanwhile, I also convinced him that he had to come on unstoppable mindset and talk with us, tell us about himself, tell us a lot about what he does and why he does it, and help to contribute to our general theme, which is that we're all more unstoppable than we think we are, and we usually underrate ourselves. So we we try to improve by discovering that more people are unstoppable than we think they are, and that we thought they were. So that works out. Well, Fidel has a degree in business. He has a Masters of Business Administration. You graduated sigma cum laude, which is pretty cool. And I did cum laude, but I didn't get to do sigma or Magna, but that's okay, but that's okay anyway. Fidel, I want to welcome you to unstoppable mindset. We're glad you're here.   Fidel Guzman ** 02:56 Michael, it's a pleasure to be here. Thank you for having me.   Michael Hingson ** 03:00 Well, my pleasure, and I'm looking forward to to chatting and talking about some businessy things and anything else that you want to talk about. So let's start this way. It's always fun to do this. Why don't we start by you telling us kind of, maybe, about the early Fidel growing up and some of that stuff, and what got you started down the road of life as it were.   Fidel Guzman ** 03:20 Yeah, yeah, that's all right, yeah, let's let's go back. Let's go back to where it all started,   Michael Hingson ** 03:25 long time ago,   Fidel Guzman ** 03:30 definitely. So I'm born and raised in Los Angeles, Compton, Huntington Park area. I come from Mexican parents. They they they came here to the United States to give their their family a better future. Some first generation Mexican American, very proud. So actually, we do have a little diversity in here on this call. Oh, good. There we go. Yeah. So first generation Mexican American, my family traveled a lot when I was young. My dad's a truck driver, so wherever there was work, he would take us along. So we grew up and raised Los Angeles. I was seven or eight, then we ended up going to Mexico for a couple years, in Dallas, then St Louis, and then we ended up here in Chicago, here in the Midwest. Wow. Winter, the winters here were a bit surprising and tough. When I was in elementary school, I remember the first snow that I saw. It was, it was beautiful. After two weeks, I was like, All right, when is it? When is it gonna go away? And I was in for the the rude awakening that it's gonna it's gonna stick around for, for a few months or so, yeah, but I've had, you know, since then here, here in Chicago, we started to grow our roots. And I have five brothers and a sister. So I have a big family, a big Hispanic family, and I went to high school. My freshman year, I went to Lane Tech. Tech for all my folks who are familiar with the Chicagoland area. And then I ended up going to transferring over to Morton West in Berwyn. After I graduated high school, I went to Northeastern Illinois University, my alma mater, I got my undergrad in business management and marketing, and also got my Masters in Business Administration. So I am a proud double alumni from Northeastern Illinois University, and I really owe this, this community of Northeastern Illinois University, a lot with respect to the great teachers that they have there, the community that they try to build, and the friends and that I made along the way, as well as the education, of course, that helped, really helped me expand my career opportunities. After I graduated from Northeastern Illinois University with my undergrad, I started my first real corporate role inside of backstop solutions. And backstop solutions was a still, you know, it was a great company to be a part of lots of mentors. If I can, actually, I would like to give a quick shout out to a few mentors that I had along the way, such as Deanne Falk, Richard fu our CEO, our legacy CEO, Clint Coghill, Sarah Schroeder, and the current head of learning and development under ion. Alexander Lloyd and I really want to thank them for all their mentorship and leadership, because it's really helped me get and grow to the person that I am today. So with that, yeah, I am the manager of internal training at ion. We came I came in via an acquisition, when backstop was acquired, and throughout that period, like I was, I had some some free time, so to say, and ended up getting my Masters in Business Administration.   Michael Hingson ** 06:48 And so along the way, did you get yourself married and all that? Oh, my   Fidel Guzman ** 06:52 wife is going to kill me. Yes. Along the way, sorry about that. No, yeah, yeah, of course, yeah. Can't forget, can't forget about those significant others. But yes, I am married. My wife has a master's in occupational therapy, so she's in the medical field, and I'm in, like, the business learning and development side of things, so our conversations are pretty interesting, as well as our perspectives on things. I also have a daughter. She's 16, going on 17 people are usually very surprised when I tell them the age of my daughter, but had her early when I was in my early 20s, so young dad and she was a blessing. I wouldn't, wouldn't have it any other way.   Michael Hingson ** 07:33 That's that is great. Why did you decide to go into business and study business in college.   Fidel Guzman ** 07:42 So interestingly enough, when I got into college, I wanted to be a kindergarten teacher. I wanted to be cool Mr. Guzman, because I also really I love kids. I love working with kids. I was also a mixed martial arts program coordinator and instructor at an elementary school on the south side of Chicago for three years, and that was during my undergrad. And I taught all grades kindergarten through eighth grade, some of the basics in boxing, wrestling, jiu jitsu and kickboxing, so a bit of both. But as I was going through through my clinicals, as I was going through the the Yeah, the education aspect of it, I ended up wanting to switch majors. So I was like, I was like, hey, there's probably a lot more opportunity, a lot more opportunity for growth inside of the business segment. So I ended up switching my majors to business management, marketing, and somehow learning just found its way back into my life. So a lot of the stuff that I learned from some of those, those preliminary courses in in education. I mean, still, still resonate to this day, right? Understand your audience. Understand which students are visual learners, which ones are experiential learners. Which one need more repetitive exercise to to drill something in? So, yeah, the universe did not, did not lead me too far away from, from from teaching and being an instructor, and here I am. I know   Michael Hingson ** 09:08 that feeling well. So a couple things. First of all, I was born in Chicago, but we moved to California when I was five, but in Chicago, you start kindergarten at the age of four. So I went for a year to a special kindergarten class that my parents and others advocated for, for premature, blind kids, because there were a whole bunch in the Chicago area during the whole baby boomer area, a number of children were born prematurely and given a pure oxygen environment, which caused them to lose their eyesight. And so the bottom line is that happened to me among others. And so I went to the Perry school. I don't even know if it's around anymore. Somebody told me it wasn't around anymore, but that's where I went to school. And went there for a year of kindergarten, learned braille and other things. And then we moved to California. So I always wanted to be a teacher as well, and I came at teaching from a different standpoint, as you did. That is to say, Well, I wanted to be a teacher. My first job out of college wasn't directly teaching, except I ended up having to write training materials and do other things like that, and then I ended up going into sales, and what I learned is that the best sales people are really teachers. They're counselors. They guide and they help people, especially when you're dealing with major account sales, they help people look at products. They teach about what their product does and the really good sales people are brave enough to admit when their product might not be the best fit for someone, because it's also all about building trust. And good teachers are concerned about building trust as well. Of course.   Fidel Guzman ** 10:57 Yeah, one of my teachers when I was close to graduating, you know, one of the things that you know this teacher, Dr funk, if I remember correctly, he instilled in us, if you're able to synthesize what you learned and explain it to a five year old, you've done a good job. Like you, you you yourself understand that particular concept or that particular topic. And I really took that to heart. So now, you know, and a lot of these roles, if, from the the main instructor, I want and need to be able to explain it, you know, to my kid, to explain it in in simple terms. And, of course, you know, expand on it if needed. But, but   Michael Hingson ** 11:40 it ultimately comes down to you can provide all the information you want, but they have to teach themselves, really, and they're not going to do that, and they're not going to listen to you if they don't trust you. So trust is a vital part of what we do,   Fidel Guzman ** 11:56 exactly spot on,   Michael Hingson ** 11:58 and I have found that that developing that trust is so extremely important. I learned a lot about trust from working with guide dogs, right from the very first guide dog that I obtained back in 1964 when I was 14. It was all about building a team and I and although I didn't know how to really externally, say it necessarily, until many years later, internally, I understood that my job was to build a relationship and that I was going to be the team leader, and needed to be able to gain trust, as well as trust my teammate in in what we did. So worked out pretty well, though. So, you know, I was that was pretty cool. So what does ion do? What is ion?   Fidel Guzman ** 12:49 Yeah, I yeah for sure. So ion is a essentially, you can, you can think of it as a software company for the investment community. We provide a number of different platforms for them to streamline their processes and track information, or be end users of that of data.   Michael Hingson ** 13:07 So people buy your software and do what   Fidel Guzman ** 13:11 they can either leverage the data that's being provided to them, or they can include data within specific platforms.   Michael Hingson ** 13:20 Are you starting to see that this whole concept of so called AI is valuable in what you do, or, as I am working with that yet,   Fidel Guzman ** 13:30 yes, definitely, we are big on streamlining processes and making sure that we're maximizing the best use of everyone's time, and AI really has a really important component in that. So for for learning and development, one of the ways that we're using AI is for content creation, so whether it's just creating a simple outline for a course or starting to use that to create slides, but there, we're also taking a look at the way AI can be used on a regular basis to provide feedback for reps like let's say someone finishes a demo. If they want to do some self reflection, they can leverage AI to get some feedback on what worked well what didn't. Was there enough engagement? How was my use of technology, so on and so forth. So not only is AI being used from, you know, creating content, but also as, like a ad hoc instructor and and way to generate feedback,   Michael Hingson ** 14:31 well, and it offers so much versatility, you can really have it go many different ways. So it is very possible it can be an instructor, as you say, an ad hoc instructor, but it really can present its information in a good teaching way too. So you can have conversations with it. You can do the same sorts of things that you would do with a teacher. I think that AI clearly, is here to stay, but I think. Think over time, AI is going to evolve a lot. I am not of the opinion that AI will replace people for a variety of reasons, but I think that it's here and it's up to us to be smart as to how we use it.   Fidel Guzman ** 15:14 Definitely. I think one of the the tips that we always give people is AI does a really great job of a number of different things, but it's always going to need that human touch at the end of at the end of the day. So don't just take don't just take some content that AI has created and take it to heart. Make sure to review it. Make sure to put that personal touch on there and have it speak your language. Have it really resonate with the audience as well, especially that, oh, go ahead. Or also just on Super mechanical, super scripted,   Michael Hingson ** 15:49 well, and I think as AI grows, it's going to try to emulate, or we're going to use it to try to emulate people more and more, but it still isn't going to get to the point where it truly is me or you, and we do have to put our mark on it. I've used it to help create several articles, and what I've done when I do that is I'll tell it what I want it to write about, and let it do it, and it comes up with some pretty good ideas that I incorporate into the article, that I create, between what it provides and what I add to the mix. And it really should be that way. Exactly what I've really found interesting is the number of people like in classrooms, who say teachers, who say, you know, it's really harder and harder and harder to tell when a student uses AI to write a paper or if the student is doing it themselves. And the first time I heard that, immediately, my idea of what to do was something like this, let the student use AI if they want to, let the have ai do the whole paper. What you ought to do is to have one day after all the students turn their papers in, where you bring each student up to the front of the class and say, defend your paper. Now you have one minute if they don't really know, yeah. I mean, if they don't know what's going on, then they're not going to be able to do very well, and they fail.   Fidel Guzman ** 17:19 Yes, I am a big proponent of comprehensive exercises and also public speaking. How well? How well can you articulate the thought that you gave in that paper? Right? Some of those different talking points, right? Can you convey the same message in front of the classroom?   Michael Hingson ** 17:38 Yeah, and, and, you can tell if a person is just not necessarily a great public speaker, they're nervous, as opposed to whether they know the subject. And those, in a sense, are two different things. But you can use the fact that students are at the front of the classroom to help make them better speakers, too, which is a good thing.   Fidel Guzman ** 17:59 Yeah, no, yeah. I agree with you. If they are using AI, just, you know, turn around a paper, have them present in front of the classroom. Yeah, let's, let's talk a bit more about your paper, yeah, and, and really have it be an interactive exercise. I think that's really where the end goal is going to be, now that AI has really taken over the way the classroom dynamic has changed. So having more of those interactive exercises, really taking a look at comprehension, whether somebody really understands that topic, and giving giving students and an audience an opportunity to discuss, how do we how do we create a hive mind mentality around this particular topic, especially in a classroom, right whether, whether that's in a school setting, in academia, or whether that's in a corporate setting, inside of an office.   Michael Hingson ** 18:54 Several months ago, we had a guest on unstoppable mindset, who's an executive leadership coach in Northern California who was a major proponent of AI. And when he worked with companies, and especially with presidents and leaders who were stuck on how we evolve and how we grow, he would bring AI into all those meetings, and one day he was dealing with one such situation where he told the president, you got to use you ought to use AI to get some great ideas. The President took that to heart, called his senior leadership staff in and said, take the rest of this day and create ideas about how you think we ought to do things better, and so on, and use AI to do it. And when everyone came in the next day, they had a lot of innovative and creative ideas, and all loved the fact that he encouraged them to use AI. And that led to. Us having a discussion about, is AI going to really take over the jobs that people do? And both of us agreed, no, AI won't. Ai can't replace anyone. We can fire somebody and then put AI in their place, which doesn't really work well. But what is a better thing is let ai do what it does well. So example that he gave was say, you have autonomous vehicles. As autonomous vehicles become more and more prevalent, like trucks that are delivering supplies, like shipping vehicles and so on, let the autonomous vehicle drive, but the driver needs to still be in the cabin and needs to be behind the wheel, even though they're not doing anything, because they are going to let the autonomous vehicle do what it can do. But you can give those people other assignments to do for the company that will keep them busy and do things that otherwise might not be done quite as efficiently. So the bottom line is, you keep people busy, you use the autonomous vehicle, and it's a win win situation all the way around.   Fidel Guzman ** 21:08 Yeah, great. I I've heard something very similar to that, and maybe if I can, if I can synthesize this, it's going to be that we want to remove manual task out of people's times, and we want them to focus on more higher value add activities. Do   Michael Hingson ** 21:29 you think that's fair? I think that's true. Isaac Asimov, years ago, the science fiction writer, wrote a really wonderful science fiction story about a young man who lived in a society where everyone had a particular job to do, and you were matched with your talents. And so there you you're you take a test when you're, like, eight years old and or or even younger, and that starts you down the road of what it is you're supposed to do for the whole country. And then you take another test several years later, and that locks you into what you're trained to do. So you always do the same task, but you do it well, because that's what you're trained to do. Well, this kid was in the whole process taking his tests, and he just wasn't comfortable with what was going on. And eventually he ran away. And what, you know, he he took the last test, apparently they looked at him kind of funny when they looked at the results and he didn't like what was going on. And he just left. He said, I'm not going to do this. I don't, I don't. I don't want to be an engineer. I don't want to do whatever it is that they want. And they eventually caught up with him, and they caught him, and they said, Why'd you run away? And he told them, and then said, No, you don't understand what just happened. Some people in society are the people who create the tests, create the processes, and don't get trained to do a specific thing, because they're the innovators and the inventors that keep society going, and you're one of those kids, and this was like, what, 50 years ago that he wrote that? So it's, it is, it is really interesting, but, but very true and, and the reality is, we can be as creative as we choose to be, and some people are more creative than others, but there are always tasks that we can find for anyone to do, and that will make them very happy,   23:40 absolutely, definitely.   Michael Hingson ** 23:42 So it works out. You know, it does work out really well. Well, a question for you. You have a leadership philosophy, needless to say, and you lead a lot in instructional design, what, what are the core principles, or what are the things that kind of make up how you teach leadership, and what it is that you teach people to do, and how do you go about team development?   Fidel Guzman ** 24:13 Yeah, I think some of the core principles that I that I really focus on with learning and development and instructional design. Number one, it has to be collaboration. It really does take a community to put some some really good training sessions and training opportunities in place, and it's really leveraging all the expertise from different subject matter experts. Give them a chance to share their perspectives and their insights on certain things, but also, really, just to enhance, you know, the the use of these training programs, because people are more keen to listen to like, oh yeah, this guy's a subject matter he's an expert in this particular. Their space and for them to to hop on. So I think that collaboration aspect is, you know, getting the Lean In from managers like, hey, this training is important. Your employees are going to benefit from this training, whether it's just for to develop their their education, to develop their career, whatever that may look like. But I want to say one of the, the first guiding principles is going to have to be collaboration. The second one is going to have to be most likely continuous improvement. As we start to roll out a lot of these different training sessions, whether it's public speaking, whether it's product training, whether it's industry training, if we roll it out, we keep our ear to the ground and make sure that we're receptive to the feedback. We take a look at what works well, what doesn't work well, what needs to be tailored. How can we, how can we also manage this across different time zones? So ion is super global company, I want to say, over 13,000 employees in over 13 plus countries. So also managing what those training programs look like for everyone, for everyone, across the board. So besides the collaboration, besides the continuous improvements or the I like to also say that the Kaizen, the Japanese philosophy of Kaizen, right, making those small improvements, the last one I want to say is going to be innovation. How can we incorporate, right? We were talking about AI. How can we incorporate some of these ladies, latest tech trends into what our training delivery looks like, whether it's something as simple as, how do we include more polls throughout a lecture to keep people engaged and participate? How do we include knowledge checks at the end of every session to make sure that people are walking away with some of the key takeaways. So, yeah, collaboration, continuous improvement and innovation. Yeah, how do we stay innovative and stay creative? I think having having some fun, staying creative along the way Definitely, definitely resonates with your audience as you're trying to do different things and trying to keep things as engaging and and fun as possible.   Michael Hingson ** 27:06 What do you say to someone who says, Look, I've really learned all I need to learn. I'm not really interested in learning anything new. That is, I know, isn't that? Yeah, but you hear it a lot, I'm sure, or too much. I   Fidel Guzman ** 27:22 think some people get comfortable right, like, Hey, I'm comfortable with what I know. And learning does require a certain level of mental energy, and it also requires a certain level of you being willing to take on a new challenge, to take on and learn something new. So to them, I would genuinely ask, what's your interest? How can we supplement what this interest looks like? You know, what are your interests in other avenues? And I think that will plant a seed to let them know that learning and development should be something learning, right? Just learning in general, it should be something that you should do throughout your life. I recently started a podcast called the hero in the mirror, and I wanted to take a moment and actually, thank you, Michael. I don't know if you remember our initial conversation. But we were talking, we were talking about, you had asked me, What ideas do you have? What are you working on? Are you working on, any books, any podcasts? And I had mentioned, I was like, Hey, I actually have an idea for a podcast. And you pause for a moment, and you were like, what's stopping it? Yeah, and it was, it was kind of like, it kind of took me back. I'm like, What? What is stopping me? Right? And sometimes, and in coaching, we call it interference, like you're you probably have a fear of failure. You have a fear that something's not going to go right, or this task seems enormous, that you don't know where to start. Yeah, so making small, small mental changes, making small steps, I think, definitely add up. Since then, Michael, I've had I've had three episodes. I've had some great guests hop on and share their story of resilience and triumph. And as I'm starting to do more episodes, I'm I'm hearing stories of people willing to have that, that mindset of, I want to continue to learn, I want to continue to expand on the person that I am and make myself well rounded in these different, different areas. So So, long story short, if somebody says I don't, I don't need to learn anything, there's always room for growth. There's always room for interest, what, what interests you, and how? And how can we follow that interest and and supplement it with some some training content.   Michael Hingson ** 29:49 I know, for me, I'm extremely comfortable with what I know, and I'm extremely comfortable with what I've learned, but I'm also very uncomfortable in knowing there's a lot of stuff I don't know and that i. Still need to learn. So I love to learn right from the very beginning, when I first discovered the internet, I regarded it and still do, no matter what there is with the dark web and everything else, I think the internet is a treasure trove of information, and it's so fun to discover new things online. And there's so many ways to go. We've got so many places where we can go get books that we never had access to before all of us. There's so many places where we can go to learn about organizations, about people. They're just so many wonderful things, and it's only one way, because I also think there is a lot to be said for real personal interactions, but I think the internet is a wonderful treasure trove that gives us the opportunity to learn a whole lot that we don't necessarily know about, subjects that we don't know anything about.   Fidel Guzman ** 30:55 The Internet is a double sided sword. It is. You can find information that will support right? Maybe you know an opinion that you have on the other side of that, you can find lots of information that does not support independent opinion that you have. And also it's a rabbit hole. Soon as you start going out that rabbit hole. But the one thing I do appreciate from the internet is the channels of communication that it's built. Yeah, and I'm appreciative of being able to have connected with you on LinkedIn, and that's turned out to us having this podcast here today.   Michael Hingson ** 31:34 I think that for me, I'm not as interested on going online and in finding something to change an opinion as much as I am finding something that will tell me about something that I didn't know as much about. Now I might change my opinion from what I thought it might be, but I I really love to try to really get as much as possible into dealing with facts or substance to teach me things, and then I'll form my own opinion from that. Yeah, you know what I'm saying. Of course,   Fidel Guzman ** 32:11 gets a good grounding of all the all the materials, synthesize it yourself.   Michael Hingson ** 32:19 Yeah, I think we should do that. I think we have to be the one to synthesize whatever it is we're dealing with. That's That's our responsibility, and that should always be the way it is, which is, and I don't want to get political or anything, but which is one of the reasons that I say any politician who says, Trust me will be the first person I won't trust until I verify. I am a firm believer in trust, but verify. I don't care who it is. I think it's so important that we really take the time every single person needs to take the time to study what's going on, and and, and really look at all sides of something. I think that's important. I listen to newscasts regularly, and I like to listen to newscasts from all sides. Some I find why I don't want to listen to them very much, because of what they do or don't do, but I still think that it's important to really understand all sides of a subject.   Fidel Guzman ** 33:29 Absolutely, I totally agree with you.   Michael Hingson ** 33:32 So you know, I think it is kind of neat to to have that opportunity, and I think we learn so much when we take the time to really study. I'm amazed. I was at a restaurant once, and my wife and I were there. We were talking about newspapers and what we get from newspapers or online, and our waitress came up and Karen said, so do you read the newspaper? And this woman's 30 years old, and she says, No, I don't. I don't have time, you know. And how little she learns, because she doesn't really seek information, which is too bad.   Fidel Guzman ** 34:07 Yep, you people have to be receptive. People have to be receptive to to gaining new bits of information. And sometimes people are just happy knowing like you, like you mentioned earlier, just happy knowing what they're what they know, just comfortable in in their own space, until some more power to that, more more power to them, more power to them,   Michael Hingson ** 34:31 until something happens to disrupt the happiness and surprises them, because they really didn't learn enough to know that that was a possibility. Yep, I never thought I would be doing a podcast, but when the pandemic occurred, I started to learn about it, and learned all the value of it. Now, I had been at our campus radio station at UC Irvine for six years, and I was program director one year, so I understood radio, and when I started learning about podcasts. They went, this is really pretty cool, and I had never thought about it, and had never been interviewed on a podcast, but I realized I know what I can can do with this, and I know that I can sound intelligent on the air. And so I started to learn about it, and here we are now, just today, actually, we published online and in YouTube episode 324 of unstoppable mindset since August of 2021 Congratulations, Michael. Well, thank you. It's a lot of fun. We actually went to two episodes a week in August of 2022 Oh, wow, because we had such a huge backlog. Yeah, and I don't mind having a huge backlog, but it was growing way too much. So we went to two episodes a week, and and it's a lot of fun to to do it. And as and as I love to tell people, for me, the most important thing is I get to learn from every single person who comes on the podcast. It's so neat to be able to do that, of course. So it works out really well. Well for you, what kind of challenges have you faced? What have you done to overcome challenges, and what are some of the biggest challenges you faced, and how you did you deal with them?   Fidel Guzman ** 36:17 Okay, yeah, that's great. That's some of the questions I use on on my podcast, here in the mirror. So I'm on the I'm on the other side of that chair today. Yes, no, it's good. It's good. It's a good question. So I want to say, you know, there are, there are three main, three main challenges that really stand out for me. One I'm very vocal about, and that is my speech impediment, my stuttering problem. It was really bad when I was little kid. I had a speech pathologist. Even now, talking to you on this podcast, I have to be very conscious with what I'm saying. Some of the listeners might might have caught it in the beginning when I get too excited about a particular topic, or if I haven't formulated my thought yet, but the speech impediments is something that has really made public speaking a passion for me. It was hard for me to have a voice when I was a little kid, I used to try to raise my hand and answer a question when I was in elementary school, and the teacher would be like, All right, next one like you had, you had your turn. And so I, you know, I've struggled, you know, to have a voice. I struggled with just completing sentences, and the way that I overcame that is through a speech pathologist that really gave me the confidence to believe in myself. I remember one exercise she gave me one day is she grabbed me from my classroom. She would pick me up from my classroom every Tuesday and Thursday, and she picked me up one day, and I was kind of down in the dumps. I didn't really like going to the class. We weren't really advancing much. And she's like, Hey, we're going to try something different tonight. Different today. She's like, today I'm going to have the order of pizza. And I was still a little little fat kid, like fourth or fifth grade, so I was like, oh, yeah, I'm all for it. What's going on here? And she was like, but the catch is, you need to order this pizza without stuttering. And you know, right away, kind of my heart dropped. And she's like, okay, like, don't, don't worry, we're gonna practice exactly what you want to order. And she's like, What do you want? And I'm like, Well, I want a large pepperoni pizza with an RC, a two liter RC Cola delivered to McPherson Elementary. And she's like, okay. She's like, write it down. I'm like, Alright, great to like, write it down again. I must have written it like, 10 times. She's like, No, now practice it. So about 15 minutes of doing that, she was like, All right, I think you're ready. She hands me the phone and, you know, I pick it up. My heart's in my throat, and I'm just like, like, I'm like, hi, you know, I want to order a large pepperoni pizza with a two liter RC Cola delivered to McPherson elementary for Fidel Guzman, and I was just astonished. I hung up the phone. I was happy for two reasons. Number one, I was going to get some pizza. Number two, I was able to say it a complete, full sentence without stuttering. And she she really believed in me and instilled in me that confidence that I could overcome this. But it wasn't an overnight success. It still required me go going to the speech pathologist, you know, throughout my elementary school, throughout all those years, and even as an adult, continuing to practice and hone that in in high school, doing presentations, in college, doing presentations. So right now, I am the VP of education for our America's Toastmasters Club, and this is one story i i always tell people, and they're like, No, you don't stutter. I'm like, if I get too excited, I'll lower my words. But that was that was one challenge, that was one challenge, and it's. Is it's still something I have to be very conscious of. And I've caught myself a couple times earlier in this podcast where I kind of mumble a little bit or get caught up in a particular word. But besides that one, I want to say that the second one was more of my in college. In college, I struggled paying for school. I mentioned I'm first generation Mexican American, and I was one, one of the first, first of my brothers to attend college full time. And I did all I could to make ends meet, two, three jobs, just paying for tuition. Financial aid was great, you know, it really helped me with a portion of that, but a lot of it really ended up, you know, being due onto me. And then I had my daughter, and it was just a struggle. I was like, How can I be a dad? How can I be a student? How can I work on my career? And I had gone to a financial aid workshop, and the one thing that stood out in this workshop was when they were talking about scholarships granted in high school when you're about to graduate, they talk to you about it, but it doesn't. It doesn't really materialize until you're until you receive that bill. Yeah, you're just like, hey, here's, here's a $2,000 bill for this college class. And you're like, oh, man, this is, this is not, this is not cheap. It's pretty expensive. And the one thing you know that stood out was, you know, let the scholarships, and they started talking about scholarship applications, and I found that there were a couple common denominators with the scholarships. Number one, they wanted two letters of two letters of recommendation. Number two, they want an essay. What are you going to do with your degree? How are you going to make a positive impact in the community? And number three, sometimes, typically an interview. And so I ran with it. I was like, they want two letter, letters of recommendation. They want one essay. They want an interview. No problem. And I made that my part time job. On the weekends, I would just apply, apply, apply. And I started getting some small wins. I started getting a $250 scholarship here, a $500 scholarship there, $1,000 scholarship, you know, here, and all of it started to add up, and it started to gain momentum. And I was lucky enough to get, get, get accepted for a number of different scholarships and complete my my college education, and even, you know, be strong willed enough to go back and do it again and try to try to get my masters. So those were two, two big ones, but I'll pause here and see if you have any questions around those two challenges for me. Michael, no,   Michael Hingson ** 42:41 but I I really admire what you did. You You made a choice and you followed it through. And I think that's of course, the whole issue is that we have to make choices and we need to follow through. And if we find that, we need to refine our decisions. We do that. I know when I was a student and a program director at the university radio station, I wanted everyone to listen to themselves. I thought it was a great idea to have everyone listen to themselves on the air. And the way you do it is you record it and you give it to them. And I didn't anticipate how hard that was going to be, because for me, I was used to doing it for myself, yeah, but I I didn't realize how much resistance I was going to get from literally everyone at the radio station, they were not interested in and I'm thrilled about doing it at all. What I and the engineer at the station did eventually was to put a cassette recorder in a locked cupboard, and whenever the microphone was activated, the recorder would go on. So, you know, you didn't have to hear the music. You just wanted to hear yourself talk. And we, we really took a major step and said, You have to listen to these recordings. We gave each person a cassette. We expect you to listen to these recordings and improve accordingly. What I didn't say much was, I know what it's like. I'm my own worst critic, and I have to listen to it, so you guys do now. I've changed that, and I'll get to it in a second, but we pushed everyone to do it, and it wasn't long, not only before we started seeing improvement, but before the people themselves started recognizing that they were really getting comfortable listening to themselves and that they were taking this to heart, and by the end of the year, we had people who were loving it and wanting their cassette every day or every week, and also a. Some of them went into broadcasting. For me, what I learned, and it took many years before I learned it is I'm not my own worst critic. I shouldn't be negative, as I said earlier, I'm the only one who can really teach me. I'm my own best teacher. And I think when you make that mind shift from being your own worst critic to your own best teacher, it really puts things in a much more positive light. And I've said that before on the podcast, and I will continue to say it, because I think it's a very important   Fidel Guzman ** 45:29 concept. We actually have a similar exercise for our America's Toastmasters Club, where we'll we'll record some speeches, and we'll have people listen back to their recorded speech. And a lot of people say like, man, it's cringe to hear yourself on the on the other side, on the other side of those iPhones, but it is a very useful exercise. You get a better understanding of your your filler words, your eyes, your arms, your vocal variety, your body language. And if you're looking to be a great, I don't want to say public speaker, but if you're just looking just to speak better in general, even when it's an on a presentation, on a call, or if you have to give up a toast at a wedding or a quinceanera, for you to be able to, yeah, critique yourself and gather feedback from your from your own recording   Michael Hingson ** 46:23 well. And the reality is, the more of it you do, and the more you listen to it, having been up there in front giving the speech, you also see how people react. And if you continue to observe and listen to the recordings as you go forward, you will improve, yeah, for sure, which is which is really important. And one of the things that I try to do regularly now is to record talks. When I go and give a speech somewhere, I will record it so that I can listen to it and I enjoy it, because I discover Did I really say that I shouldn't have said it quite that way, but I'll do better next time. But listening to it helps such a tremendous amount,   Fidel Guzman ** 47:13 especially with those filler words. So when you really listen to the recording, you'll be like, Man, I use a lot of likes or SOS or ands or buts, and if you want to speak eloquently, it is, I mean, like anything, you just gotta practice it. You gotta practice it, and you have to be receptive to that, the feedback. And you have to also celebrate the small wins. One thing I am a big proponent on is celebrate the small wins. Yeah. So if you are able to do your your first speech at a Toastmasters clubs like we, we give you tons of accolades, because it is not an easy fit, an easy feat. If you're able to do the second one, even better. You're, you're progressing, and you're, you know, you're increasing your understanding of some of the fundamentals of public speaking. Yeah, so you're preaching to the choir here.   Michael Hingson ** 48:05 Yeah, no, I understand. Oh yeah, it's good, but it is really important to do, and it's fun to do. If you decide to make it fun, and if you decide that you want to become a better communicator there. There are lots of us and all that sort of stuff that people do. I've heard some people say that's really not such a bad thing. Well, I've got to say that I've never really been used to having a lot of us. And you know, there's a guy out here who I don't think he's alive anymore. He used to be a sports announcer out here. His name was Jim Healy, and you may have heard him when, well, out here in Los Angeles, anyway, he was on K lac, and he had somebody, well, he had a recording of somebody, one of the sports jocks, and he announced that he was going to play this recording, and what you're going to hear is this guy in 60 seconds say, you know, 48 times, that's and he did what's amazing, that   Fidel Guzman ** 49:17 when you when you get to Some of those, it's like, what do they say? Nails on a chalkboard? You're like, Oh, yeah. Like, what are you trying to say? Just, just say it. To say, to say the damn thing.   Michael Hingson ** 49:30 Yeah, talk a little bit slower and just say it.   Fidel Guzman ** 49:33 One thing that I'm trying to be conscious, more conscious of is pauses, like those deliberate pauses, those deliberate pauses to collect your thoughts, like I often need, just to collect myself, but also to build suspense the message and the message that you're trying to give, especially when you're in front of a group of people, in front of an audience, and you're pausing there, they're just like, oh, what? So what is he? What is he gonna say next? What's up? What's going on with this pause? So it's also you have this arsenal of tools when it comes to to public speaking and to engage with an audience and to keep them, to keep them interested in what your next thought is going to be. What What am I going to say next? How am I going to, you know, align this topic to something else that I want to discuss.   Michael Hingson ** 50:24 I love, yeah, I've discovered the value of pauses. You can make a pause last too long, and one of the things you learn is how long to make a pause. But I love pauses. They really do add a lot of value. There they get. Well, you talk a lot about continuous improvement, and clearly you you really love the whole concept. What's an example of a project where you instituted continuous improvement, and how do you make that happen? Thanks, Michael.   Fidel Guzman ** 50:56 Let's pause again. Yeah, right. I know. Yeah. All right. Michaels, Michaels, throw me. Well, not much of a curveball, but yeah, no, that's good. So I know continuous improvement. And one project that I worked on, I want to say one that comes to mind is last year I hosted a series of product boot camps. And what these product boot camps really were, were product training and networking opportunities within ion. I had just gone through the acquisition of backstop into the into the ion family, and I saw a need. I saw a need there for some product training. And what I did is I started to coordinate with subject matter experts, hence the collaboration and community principles that I have with learning and development. And started to piece together a boot camp. So a series of training sessions, and we discussed location, we discussed different components that we can include on there. We discussed remote hybrid in person, what some of those options were, and we had about, I want to say, five or six of these boot camps in 2024 and what I noticed is that for each of the boot camps we would tailor it a little bit, because each of these different products that were under specific umbrellas were for certain audiences, you know, for certain segments of the business. So we had to, I had a template, but we had to tweak that template a little bit. Who do we want to come in here? Who do we want to come in for this particular topic? When do we take breaks? If it's in person, you know? Do we take longer breaks if it's in person? How do we include some interactive components to it? How do we test people's knowledge, whether it's through live polls, whether it's using an LMS platform to do knowledge checks? How do we create a certificate based program around this? And for each of those, it was a learning experience. It was a learning experience because we, every subject matter expert, is different, right? You're building different relationships with different people, and even their style of talking or their style of teaching on a particular topic is going to be different. So those continuous improvements throughout each of those boot camps really started to to resonate and just to showcase themselves. And for each of those, we had a similar template for all of them, but we made minor tweaks to make sure that it was as engaging and and thoughtful as possible.   Michael Hingson ** 53:36 Wow. Well, that's pretty cool. Um, and I think that the very fact that you would make the tweaks and you recognize the need to do that was pretty insightful, of course, because for me, I know when I speak, some people early on told me you should write a talk and you should, you should just give that talk. I tried that once. I didn't like what I sounded like when I read a talk, and I haven't done it since. And I also realized that I do better, and sometimes it isn't necessarily a lot, but when I customize every talk so I love to go early and try to hear speakers who speak before me, or get a chance to meet people at an event, because I will learn things invariably that I will put into the talk. And sometimes I'm tweaking talks up to and including the start of the talk, and sometimes I will tweak a talk when I'm speaking and I'm getting the impression just from all the fidgeting, that maybe I'm not getting through to these people, or I'm not really doing this in the best way possible. And I will change until I get what I expect to be the audience. Reaction, because I know what an audience is like when they're fully engaged, and I also know that not every audience is the same, so I hear what you're saying. I think it's important to do that.   Fidel Guzman ** 55:13 Yeah, for you to be able to do that on the fly, kudos, kudos to that. But yeah, we you got to be able to understand that audience, understand that audience, understand what's what's going on, the dynamic of that, of that situation. So you're, you're a veteran at at this, so no surprise there.   Michael Hingson ** 55:31 Well, that's a lot of fun. Well, what do you do when you're not working you, I know you're involved in various activities and so on. So what do you do when you're, yeah, not an eye on writing, doing, training, stuff and all that.   Fidel Guzman ** 55:45 A number of different hobbies. My wife calls me the Energizer Bunny, because I'm always running around doing something, but some of my main things is right now judo. I did wrestling in high school, and I did mixed martial arts when I was getting my undergrad. And I love martial arts. I think iron sharpens iron. It's good to be around a good group of, good group of people, people who are who are like minded, people who are looking to continue to develop themselves. And yeah, if you're in a room full of tough guys, you have no other choice than to start to be a tough guy yourself. So I love martial arts. I did a couple Judo tournaments, judo and jujitsu tournaments last year, where I placed. And let's see, besides that, triathlons, I love to run, I love to bike, I love to swim. I did my first triathlon last year. I really enjoyed it. I thought it was a phenomenal experience. I mean, it's two three hours of non stop movement, but it was, it was great just to be part of that, of a huge event like that, besides the martial arts and the constant running and swimming and biking, the last thing I want to say is writing and poetry. I have started to compile all all my poems. Hopefully, in the next year or so, I'll, I'll launch a small book of poems. And, yeah, I'll keep you, I'll keep you posted on that. But I do, I do like to write on the sign, you know, hopefully a book of poems. And, you know, since since having my daughter, I've always liked children's books. I would, I would love it if I could launch my my own series of children books, and I'm working on a couple templates with that. So, yeah, stay staying busy, staying busy, physically active, but also mentally   Michael Hingson ** 57:40 active. So you haven't written any books yet. I have a   Fidel Guzman ** 57:44 couple ideas, a couple ideas of what, what kids books want to do, but you don't have any books published yet? No, none yet. None yet. Well, we're anxious to see that happen. You got, you got it, you're gonna, you're gonna light that fire. You're gonna light that fire as well. No, and again, right? I do appreciate you for for really, really motivating me to start my own podcast, because you had really said, like, what's stopping you? Like, like me, I'm stopping myself, you know. But even yet, yeah, even like, you know, being an author, I know that you're an author, you know, I would love to have a conversation offline with you. You know what that publishing experience was like, because I think that's my biggest interference right now with that, is like, I don't know where to start with the publishing. I know I can self publish. I know I can go through publishers and like, the internet, like we said, a double sided sword, yeah, you have information that tells you you should just self publish, and then you have other bits of information. Was like, You should go through a publishing company and just like, where do I Where do I choose? But I think that's why having mentors, you know, and getting to network with people who are experienced, such as yourself, and these different avenues of public speaking and being a keynote speaker and having a podcast, being a podcast host and being an author. I think, I think it's great, and you are definitely an inspiration to me. Michael, well, thank you.   Michael Hingson ** 59:11 You're familiar with Jackson Hewitt, the accounting and tax company. You got it? Okay? So I can't remember whether it was night, whether it was 2016 or 2017 but I got invited to go speak at one of their events, and I did. And while I was there, I met a woman, and I didn't know what she did, and she she, she worked at a Jackson Hewitt, and I just happened to say, what do you own of a firm? Because most of the people there were supposed to be company owners. And she said, No, maybe someday. And I said, why not? You ought to own a company. You ought to you ought to become a company owner. You'll go further Anyway, last year, she sent me an email, and she said, I've never forgotten that, and I think it was like a year later, or two years later, she's. After I and she met, she said, I got my first company, and I now own 10 branches. Wow. Back, I said, that's pretty cool. Oh,   Fidel Guzman ** 1:00:09 Michael, Michael, you are just making ripples in the universe. Just ripples doing something. Yeah, that's good. I don't want to get too religious, but you're doing God's work, man, well,   Michael Hingson ** 1:00:18 I hope so. You know, expect Hill. Hill. Guy, guide, or she'll guide, yeah, but so what do you think is the future of work, of workplace training and learning?   Fidel Guzman ** 1:00:30 Yeah, I think we, we touched a little bit upon this. But you know, AI, you know, definitely, how can we leverage AI for content creation, creating outlines and also using it as feedback. But I also want to to bring back the the in person training. I know we've all gotten very comfortable with, you know, doing stuff remote, but similar to the example that we talked about earlier, where that teacher was like, oh, all these, all these kids are using AI for these papers, and how do I really test their comprehension? That's, that's something you know, that in person activity, yeah, I think definitely has a tremendous amount of value, not just for the instructor, but for the end learner. Yeah. So I think, I think a mixture of like, okay, great, you know, how can we use AI to create content? How can we use it to provide, you know, feedback for people to continue to improve on certain areas. But how can we bring back that in person component?   Michael Hingson ** 1:01:38 Well, see, oh, go ahead,   Fidel Guzman ** 1:01:39 yeah, to, to to unify. It was probably that pause, that to to unify, to unify a vision, you know, a vision of of continuous improvement. You know that to unify, that vision of what a team might be aiming for, yeah. So, yeah. So, I think, I think, you know, long story short, it's going to be, you know, leveraging a bit of AI and still bringing back that, that in person aspect. Well,   Michael Hingson ** 1:02:05 you know, I I've done virtual presentations as well as, of course, lots of in person presentations. I much prefer in person to virtual but my main reason for that is that I can tell what the audience is feeling. I get a lot more information if I'm doing an in person talk than I would get if I'm just doing a virtual talk. Now I've done it long enough that I mostly can do pretty well at a virtual talk, but it's still not the same, yeah, and I still don't get exactly the same information, but I can do virtual talks, and I do and it, and it's fun and and I can play games with it, because I can always turn my video off and really drive people crazy. But you know what? What advice would you give to an aspiring leader who wants to to evolve and make make changes to their organization or to themselves and so on.   Fidel Guzman ** 1:03:06 So advice I would give for aspiring leaders. I think the the main one that I really focus on is opportunities and challenges. Be ready to embrace any opportunities that come your way, but just know that each of those opportunities, it's going to come with its own set of challenges, and be prepared for both, and be okay with dealing both at the same time. And you know last, but you know not least, is that there are there are lots of stories of triumph, and to really curate yours. What does your story of triumph look like? What is your passion and how does, how does all of that connect?   Michael Hingson ** 1:03:53 And it may be evolving, and it may be different in five years than it is today, but both memories are important, yeah, which is cool. Well, Fidel, we've been doing Can you believe we've been doing   Fidel Guzman ** 1:04:08 this for over an hour? Time flies and you're having fun,   Michael Hingson ** 1:04:12 absolutely. And I really appreciate you being here and being a part of this, and I really appreciate all of you who have been listening to us and watching us. We're really excited that you're here. I hope that this has been valuable for you as well, and that you've learned something. Fidel, if people want to reach out to you, how can they do that? I   Fidel Guzman ** 1:04:31 want to say LinkedIn, feel free to reach out to me on LinkedIn. What's your LinkedIn identifier? You can find me as Fidel Guzman, comma, MBA, and I'll also give you a link so you can, you can accompany it alongside this episode, yeah, but feel free to connect with me on LinkedIn. That's going to be the easiest way to get in touch with me. And I'll also have some links if you want to check out my podcast. And hopefully I'll have, I'll have that book of poems out, yeah, soon.   Michael Hingson ** 1:04:59 Well, that will be. Good. Well, thank you again and again. Thank you, all of you. If you'd like to reach out to Fidel, I'm sure he would appreciate it. I would, and you're welcome to reach out to me.

What if your greatest impact as a leader isn't in directing others — but in coaching them? In this episode, we'll explore how leaders can embrace coaching competencies to build trust, create awareness, and foster real growth within their teams. From active listening to facilitating development, you'll gain practical tools to engage your team more deeply and help them thrive.Connect with host Jill Fowler on LinkedIn. This episode was brought to you by Songbird Leadership -- Amplify your organization's mission through outcome-based executive coaching, strategic planning, and capacity building.

Description: Do you feel disappointed in your coaching certification because after working with a few clients you've realized it lacked the depth of information you needed to really help people, wanted more individualized practice and feedback or it neglected business development elements? In today's episode, I am sharing 5 signs that will help you determine if you've outgrown your basic coaching skills and it might be time for a more advanced training that will take your practice and business to the next level.  Learn more about The Art & Skill of Coaching certification: https://www.jessicademarchis.com/the-art-skill-of-coaching   Join ASC's Waitlist: https://purple-lion-72607.myflodesk.com/ascwaitlist   Complimentary Coaching Consult: www.chatwithjess.com   Stay in Touch: www.jessicademarchis.com IG @jess_demarchis_coaching    Coach Question of the Week: https://purple-lion-72607.myflodesk.com/agcj1mr1y3   

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com**EPISODE (live Coaching Session) best watched on the 97% Effective YouTube channel: https://www.youtube.com/@97PercentEffective **It's one thing to talk about something, it's another to see it in action. In this episode of 97% Effective, Dr. Inbal Demri coaches host Michael Wenderoth – showing the EFECT framework that underpins her new Stanford course “Coaching Skills for Effective Leadership.” During the live coaching conversation, Inbal points out critical elements in EFECT and demonstrates coaching skills that every leader can utilize to increase their effectiveness. By the end of this episode, you'll have seen powerful examples of coaching conversations that you can also use at work. (Make sure to check out our previous episode, EP 116, which covers why she designed the Stanford course, and how it will help you go from transactional to transformative in the way you lead others, and your organization).SHOW NOTES:EFECT, from Inbal's Stanford Course, is the infrastructure of powerful coaching conversations: Engage, Frame, Explore, Commit, TestInbal immediately senses that Michael is uncomfortable“E”ngage in action: Pick up on body language – and what do with that information“E”ngage in action: “People tell us how to be in relationship with them” - setting up the agreementMichael shares what is top of mind: Where to go with his Coaching practice?“F”rame and reframing in action: “What is the real question” Michael is wrestling with?Inbal's coaching skills: pausing and listening, paraphrasing, confirming, checking in .. “because I never assume I understand what you're saying”Inbal's insight: “more degrees of freedom”“E”xplore in action: Inbal's powerful questions - “What are the opportunities?” and “How does that feel?”“E”xplore in action: “Sounds like you are trying to create that next phase while still using some old mindsets” and “tapas moments”Michael gets brutally honestInbals points out Fear, Choice Points and “What does that enable you?”When a Coachee asks you “Tell me what to do”… what do you do?How Inbal handles Michael evasiveness and and avoiding answering the hard questions“E”xplore in action: Tapping into feeling and emotions; Toggling between Explore and Frame“You can't force process”.. what does the Coachee need?The importance of eye contact and the taking notesKnowing when to end and not opening a new tunnel“C”ommit and “T”estWays to end a Coaching conversation BIO AND LINKS:Dr. Inbal Demri-Shaham is the Principal and Founder of Q Factor Consulting - a Silicon Valley-based organizational consultancy that works with pioneering founders, C-level corporate executives, and top academics from around the world to solve their most pressing business needs and position them as leaders for the long term. She is also an instructor, facilitator, and executive coach at the Stanford University Graduate School of Business and School of Medicine. By deploying a rare hybrid of scholarly and industry expertise, Dr. Demri brings rigorous structure and complex ideas to life inside the classroom and the boardroom for the leaders she empowers, the academics she partners with, and the students she inspires.Watch this episode on video: https://www.youtube.com/@97PercentEffectivePrevious episode, 116 “Coaching Skils: What Every Leader Needs to Know”: https://tinyurl.com/ycxxzj8xLinkedIn: https://www.linkedin.com/in/inbal-demri-shaham-phd-7a91563/Her email: idemri [at] email.fielding.eduWebsite: https://inbaldemri.com/about/Stanford Course “Coaching Skills for Effective Leadership”: https://tinyurl.com/vs53vuueCourse Video Intro: https://www.youtube.com/watch?v=eXCVblbZixQMichael's Award-Winning book, Get Promoted: What Your Really Missing at Work That's Holding You Back https://tinyurl.com/453txk74Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Find the full transcript for this episode here PLUS scripts to recover aimless coaching sessions and a downloadable info graphic!Here's a teaser of what's in store in this teaching episode with ACC Mentor Coach, Laurie Cameron — the best coach I've ever experienced!What do you think, Laurie, is a single word that describes the best coaching sessions with clients?Laurie Cameron:I think FOCUSED is a good word — because you know … there's purpose, there's meaning, there's safety — all of that. And yet, if I were to pick one, it would be focused — not just focused on what the client wants to take away, but really focused on the client. Fully focused on the client for the entire session because coaching is client-driven.Rhonda Hess:It also means that it has an aim. I'd love to hear from you. Stay inspired and make things happen! - Rhonda Hess, Prosperous Coach Rhonda Hess helps new coaches leverage their zone of genius into a profitable coaching niche and launch with confidence. For VIP step-by-step support apply for Rhonda's VIP Coaching Business Breakthrough Program here and she'll be in touch to invite you a discovery call. Or if you're stuck on your coaching niche, grab a Nail Your Niche Strategy Session with Rhonda here.

Send us a textEpisode 119 discusses Executive Coaching with Susanne Biro. Susanne is a coach to C-suite and Executive Level Leaders.  She is also a senior facilitator, author, designer, TEDx and keynote speaker, and Forbes and CEO Magazine contributor.  For over two decades, she has worked internationally with senior level leaders.  Clients include top physician leaders at the Mayo Clinic, presidents of General Electric businesses, C-suite at the fastest growing digital agency in the world, CEO and entire SLT at numerous organizations, and executives responsible for billions of dollars and thousands of employees on multiple continents. She is the author of "I Want You To Win! Coaching Skills for Creative Leadership", a program designed to advance the coaching and leadership effectiveness of senior level leaders.   She is also co-author of "Together!" a two-day executive team development program, as well as the book "Unleashed! Leader as Coach" and the corresponding two-day workshop, which has been adopted by organizations like American Airlines, American Express, Eastman Chemical, General Electric, Group Health, Masco, Mayo Clinic, Salesforce.com, St. Jude Medical, among numerous others.    Episode Benefits:  You can expect to gain actionable insights and strategies towards Executive Coaching.  This Podcast series is targeted to Business Owners and C-Suite Executives.  It reflects my 34 years as a Business Owner and subsequent years as a Business Mentor and Consultant.  It focuses on the various subjects and topics to help you run a successful profitable business.  They are approximately 15-minutes long so you can listen while commuting.     Reach out to me to be put in contact with Susanne.   The Business of Business, topics are divided into 5 Categories: Management, Operations, Sales, Financial, and Personal. Support the showHelping You Run a Successful Profitable Business !For Business Consulting or to be a Podcast Guest - Contact me at: www.bcforg.comLinkedIn: https://www.linkedin.com/in/brian-fisher-72174413/

There are three coaching skills you cannot forgo in your leadership and career, and they are LAP:  Listen.  Ask questions.  Pause.  Seems simple enough, right?   Wrong.  Trust me when I say there is an art to executing each of these skills. When done wrong, it can be dismal and tiring. But when done right, it not only fuels your career and leadership, but those of the people in your company!  I'll teach you how to do it the right way. By the end of this Your Brilliant Difference Podcast episode, you'll learn:  Lessons from workplace coaching experiences (from myself and clients).  Why coaching is crucial for workplace success now more than ever.  The difference between the three tiers of listening and how to tap into all.  How to form your coaching questions to be open-ended, strategic-thinking starters.  The power of pausing and when to use it.  You're only one listen away from growing your coaching skills, bringing the most out of yourself and people.  Leadership Development Audit  Apply Now  Like What You Listen To?  Share the episode and show with a fellow colleague and podcast listener!  Leave a rating and review. Your feedback is valuable.   Related Episodes  Workplace Coaching vs. Edge Mover's Coaching and Why You Need the Latter     How to Create a Successful Coaching Session: 5 Things You Need to Do     Connect Beyond the Podcast for Daily Career Support  Connect with Finka on LinkedIn  Interested in Working with Finka on Your Company's Leadership Skill Development?  Book a Call 

Have you ever found yourself wishing you could handle conflict at work or at home with a little more ease and maybe even walk away feeling good about it? In this episode of The Coaching Hub Podcast, I'm exploring how coaching skills can help us navigate those tricky conversations we all tend to avoid. Whether it's giving tough feedback, managing disagreements with a loved one, or facing a client complaint, I'll share how coaching tools like future pacing, real listening, and compassionate preparation can help us stay grounded, see all perspectives, and move toward resolutions that actually stick. Dive in to discover how embracing these skills can transform not only your approach to conflict but also your relationships—both professional and personal.Here are the Highlights:00:00 Introduction03:32 Manage your emotions, listen actively, and prepare by noting key points before important conversations09:05 Prepare, seek perspectives, take responsibility, and engage in open compassionate conversations10:06 I believe the way we approach mistakes is a sign of who we are.About Ruth Kudzi:Ruth is the founder of Optimus Coaching Academy and a well respected and successful coach, speaker and author who has worked across sectors including leadership, career and more recently business and mindset. She has over 10,000 coaching hours and has completed hundreds of hours of training and coaching supervision. Ruth is a MCC level coach with the ICF and is our course director and CEO. Prior to becoming a coach Ruth was a senior leader in education.Find out more here: https://ruthkudzi.com/Book:How to Feel Better: 4 Steps to Self-Coach Your Way to a Happier More Authentic You eBook : Kudzi, Ruth: Amazon.co.uk: Books Connect with Ruth:Facebook: https://www.facebook.com/Ruthkudzi2/ Instagram: https://www.instagram.com/ruthkudzi/ Twitter: https://twitter.com/ruthkudzicoachLinkedIn: https://www.linkedin.com/in/ruthkudzi/ About Optimus Coach Academy:Optimus offers best in class coaching training for individuals and corporates.If you want to know more about what we offer: https://optimuscoachacademy.com/coach-training We also offer business support as standard at Optimus, find out more here: https://www.optimuscoachacademy.com/Connect with Optimus Coach Academy on Social Media:Facebook: https://www.facebook.com/Optimuscoachacademy Instagram: https://www.instagram.com/optimuscoachacademy/ Linkedin:

Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comAs a leader or manager, do you feel burned out having to give direction and provide all the answers – amid increasing complexity, ambiguity and unpredictability? In this episode of 97% Effective, host Michael Wenderoth speaks with Dr. Inbal Demri-Shaham, who wants to help you go from transactional to transformative in your relationships, and the way you lead others. We discuss her new course at Stanford “Coaching Skills for Effective Leadership,” and her EFECT framework – showing the coaching mindset and the practical coaching skills that will make you and your team more effective at getting things done – and more engaged. Coaching is not a solution to everything, but you'll leave this episode super curious about the power and impact coaching can have on your 1-1 conversations next week – and exceeding your goals this year.SHOW NOTES:Why coaching skills are essential for leaders todayTrust and the practice of “relational leadership”Who changes the most from coaching? The surprising insight reported by course participantsWhat is Coaching? The goal and the 3 main processes of Coaching“Coaching is not just about making people feel good… It is about getting to the crunchy stuff that people often prefer to avoid”Correcting misconceptions: The course is not about training coaches!The 2 areas many Silicon Valley leaders over-rely onWhen showing up as the alpha is not the most effective way to goSpeaking and Listening: A practical exercise to assess if you are coachingThe importance of a “dual growth mindset”– that you can change yourself, but you can also change your environment - when coaching othersHow important is it that your corporate culture supports a coaching approach?Inbal the “gentle rebel”: On creating opportunities for success, amid constraints (pushing back vs holding off)Viktor Frankl and the power of seeing through limitationsEFECT: the infrastructure of a successful coaching conversationEngage: Coaching always begins with building a “good” relationship and setting agreements“When we know boundaries we feel safer”Frame: How we frame an issue so it is conducive – and not limiting – to thinking about potential solutionsExplore: Expanding courses of actions and thinking through the consequencesCommit: Choosing a course of action and the plan to implement itTest: The “Hypothesis testing” stage, because you can't know unless you actually doWhat leaders find most challenging about employing a coaching mindsetWorking through the initial clunkyness of your first Coaching conversations“The why has to do with them, not with you.”Coaching is not a “one and done,” single conversation – it becomes part of an ongoing relationship, used when it's most helpfulCoaching is not a Swiss army knife that solves everything: Yes, sometimes you need to tell them what to do!Do things take longer when you use a coaching approach?How coaching can drive increased employee engagement and reduce turnoverBIO AND LINKS:Dr. Inbal Demri-Shaham is the Principal and Founder of Q Factor Consulting - a Silicon Valley-based organizational consultancy that works with pioneering founders, C-level corporate executives, and top academics from around the world to solve their most pressing business needs and position them as leaders for the long term. She is also an instructor, facilitator, and executive coach at the Stanford University Graduate School of Business and School of Medicine. By deploying a rare hybrid of scholarly and industry expertise, Dr. Demri brings rigorous structure and complex ideas to life inside the classroom and the boardroom for the leaders she empowers, the academics she partners with, and the students she inspires. LinkedIn: https://www.linkedin.com/in/inbal-demri-shaham-phd-7a91563/Her email: idemri [at] email.fielding.eduWebsite: https://inbaldemri.com/about/Coaching Skills for Effective Leadership Course Intro: https://tinyurl.com/vs53vuueStanford Course “Coaching Skills for Effective Leadership”: https://www.gsb.stanford.edu/exec-ed/programs/coaching-skills-effective-leadershipCourse Video Intro: https://www.youtube.com/watch?v=eXCVblbZixQThe Unexpected take-away from the Course (by Jason Braun): https://tinyurl.com/y9uf7m5tDual Growth Mindset (Berg et al): https://tinyurl.com/4639ysepJob Crafting: What is it and Why Does it Matter (Berg): https://tinyurl.com/2uw58s4eHow Constraints move us forward and spark creative solutions (Wenderoth): https://tinyurl.com/ywap8fzmMan's Search for Meaning (Viktor Frankl): https://a.co/d/hPSMyxRMichael's Award-Winning book, Get Promoted: What Your Really Missing at Work That's Holding You Back https://tinyurl.com/453txk74Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Do you find yourself quickly offering solutions when team members or family members come to you with problems? While this approach may feel helpful, it often robs others of the opportunity to develop their own problem-solving abilities.In the latest episode of Lead Together, Nick and Kim Bogardus explore how coaching skills—typically associated with professional development—can transform your effectiveness in all relationships, from the boardroom to the living room.How you can support us:• Leave us a 5-star review on iTunes or Spotify• Share this episode with a friend• Send a question for a future Office Hours episodeYou can work with us at Relational Leadership.

Caz Dawson is the guest for this episode of the coaching podcast, talking to Chris Brain about coaching stand up paddleboarding. Caz delivers a broad range of SUP coaching and guided adventures through her business SUP Lass Paddle Adventures, based in Northeast Wales. From beginner sessions through to multi day trips, she caters for all levels and paddle abilities. She specialises in SUP, being both a White Water Coach and Coastal Leader. She is currently an aspirant tutor, working towards a number of SUP award providerships.  Caz is a Paddle UK Delivery Partner and earlier this year won the Commitment to the Environment award for her sustainable business practices.  For further information visit: www.suplass.com or give SLPA a follow on Facebook or Instagram.  The topics discussed by Chris and Caz include: Beginner SUP Coaching Techniques  Advanced SUP Coaching and Skill Development  SUP Turning Techniques   Whitewater SUP Skills   Coastal SUP Skills  To download the transcript for this episode click here.

On today's episode, I've compiled the 10 most useful skills from the life-coaching world. 15 years ago, the life-coaching skillset was a missing technology in my tool kit for helping people grow and change and find effective solutions to their most painful problems. Although I was often privileged enough to be invited into people's lives to deal with their greatest challenges, in hindsight, my heart was always in the right place, but I definitely lacked the skills and tools to facilitate lasting change. Maybe you'll find these skill are a missing technology in your life too.I'm convinced that life-coaching skills (when used well) can only add value to your life and those around you, even if you have no intention of becoming a full-time professional coach. Over the last 15 years I've been a coach, here are my 10 favourite life-coaching skills that are applicable in any area of life, guaranteed to make you healthy, wealthy and wise.

What does it take to truly transform conversations and empower clients as a coach? In this episode we unpack the essential coaching skills that every great coach should cultivate. These aren't the conventional techniques you'll find in a competency framework; they're the often-overlooked yet powerful capabilities that create truly impactful and transformative coaching experiences. Join us as we share insights and personal reflections from our own coaching journeys, exploring both the obvious and under-the-radar skills that can elevate your coaching practice. As we kick off the conversation, we reflect on what makes the art of coaching so unique. One of the first skills we explore is attunement and loving presence—the ability to tune into a client's energy, emotions, and worldview. This skill allows coaches to create a safe, intimate space where clients can open up, share their vulnerabilities, and feel fully seen. We recount how, over time, we've learned to attune to the “energy field” of our clients, connecting with their inner worlds in deeply meaningful ways. Next, we delve into pattern spotting, a skill that extends beyond just noticing what clients say in the moment. It's about drawing connections across multiple conversations and identifying themes that clients themselves may not yet recognise. We share how this skill enhances self-awareness and helps clients unlock breakthroughs. Time management comes into focus as we discuss its role in maintaining session boundaries and ensuring clients derive maximum value. It's a practical yet essential skill—one that's vital for closing sessions effectively while allowing both coach and client to leave the coaching “bubble” ready to engage with the wider world. From there, we explore cultural awareness and the importance of understanding the systemic challenges and diverse lived experiences our clients may face. We reflect on our own growth and commitment to educating ourselves, creating inclusive spaces, and embracing the complexities of coaching within a multicultural landscape. We also dive into creativity and agility, sharing how “dancing in the moment” helps us respond to clients' needs without rigidly adhering to structures or models. This is complemented by our exploration of keeping ego in check, reminding ourselves as coaches to stay client-centred and avoid the temptation to impose our own agendas. Towards the end of the episode, we discuss two transformative skills: lifelong learning and courage. We share how embracing a learner's mindset keeps us open to growth, while courage allows us to navigate the often vulnerable space of coaching conversations with authenticity and boldness. Throughout the episode, we reflect on our personal experiences and offer practical insights that you can apply to your own coaching practice. Whether you're just starting out or looking to deepen your skills, we hope this episode provides inspiration and guidance on your journey as a coach.   10 Essential Coaching Skills: Attunement & Loving Presence Pattern Spotting Time Management Boundary Setting Cultural Awareness Creativity & Agility Keeping Ego in Check Business Acumen Lifelong Learning Courage   Timestamps 00:00: Introduction 02:15: Skill 1 - Attunement 09:45: Skill 2 - Pattern Spotting 15:30: Skill 3 - Time Management 22:00: Skill 4 - Boundary Setting 27:40: Skill 5 - Cultural Awareness 33:10: Skill 6 - Creativity 38:25: Skill 7 - Keeping Ego in Check 45:00: Skill 8 - Business Acumen 50:20: Skill 9 - Lifelong Learning 56:40: Skill 10 - Courage   Keywords: Essential coaching skills, Coaching attunement, Pattern spotting in coaching, Coaching time management, Setting boundaries as a coach, Cultural awareness in coaching, Coaching creativity and agility, Keeping ego in check coaching, Business skills for coaches, Lifelong learning for coaches, Coaching courage, Breakthrough coaching conversations, Coaching competency frameworks, Coaching CPD programs, Becoming a great coach, Links: Take the Coaching Course Quiz: www.mycoachingcourse.com COACHING TRAINING LEVEL 5 https://www.igcompany.co.uk/l5-diploma COACHING TRAINING LEVEL 7 https://www.igcompany.co.uk/l7-diploma Purchase our bestselling book ”Deciding to Coach”: https://amzn.to/3UvUe9r Join The Coaching Crowd Community on Facebook https://www.facebook.com/groups/TheCoachingCrowd/ In Good Company (UK) https://www.igcompany.co.uk/ Check out our YouTube Channel https://bit.ly/378rY9a  

Send us a textEver wonder what truly separates exceptional coaches from those who merely get by? The answer lies not in any single technique or certification, but in an unwavering commitment to continuous growth.Throughout my 12-year coaching journey, I've witnessed a concerning pattern: promising coaches who invest deeply in their development for a few years before hitting a plateau. This stagnation doesn't just limit their toolkit—it actively drains their energy and diminishes their capacity to serve clients effectively. The moment you believe you've "arrived" as a coach is precisely when your impact begins to wane.The most transformative mindset shift happens when you embrace the reality that mastery is not a destination but a perpetual journey. Great coaches remain perpetually curious, exploring diverse modalities and perspectives—even those that challenge their established practices. They strategically identify specific skills to develop rather than consuming information haphazardly. The powerful question "I am committed to getting better at _____" creates the focus needed to bridge the gap between current capabilities and desired impact.Beyond individual learning, exceptional coaches surround themselves with growth-oriented communities featuring diverse strengths and perspectives. They deliberately step into uncomfortable environments where they aren't the most knowledgeable person in the room. This commitment to accountability within diverse circles catalyzes exponential growth through cross-pollination of ideas and approaches.Ready to elevate your coaching practice? Join our free book club for coaches with over 4,000 members or book a complimentary coaching call where we'll explore strategies to boost your confidence, create more value for clients, and align your business growth with your deepest aspirations. Your next level of coaching excellence awaits!Want a personalized strategy session for free? Book a free call with Marc or Teresa: https://www.modernleadership.us/apply Whether you're going through a challenge, or working on a powerful goal, join Marc or Teresa for a 20-minute strategy session and leave the call with a plan to make it happen!

Send us a text Join us for an insightful conversation with Coach CJ Cavazos as we dive into the ever-evolving world of NIL deals, the transfer portal, and college recruiting. Coach Cavazos shares his expertise on how athletes can maximize opportunities, make informed decisions, and stay ahead in today's competitive landscape. Whether you're a high school athlete, parent, or coach, this episode is packed with valuable insights you won't want to miss! Support the show

Rory Courlander, IFC Certified Coach, high school administrator, and experience learning and teaching coach, explores building a coaching culture from no coaching to an embedded collaborative coaching culture. He and Steve discuss coaching skills and coachability. Find Rory's Coaching Culture Continuum and connect with him on LinkedIn here.   Subscribe to the Steve Barkley Ponders Out Loud podcast on iTunes or visit BarkleyPD.com to find new episodes!

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1617: Great leaders don't just give orders, they coach their teams to success. Seth Sinclair explores how adopting a coaching mindset enhances leadership by fostering trust, improving communication, and empowering employees to solve problems independently. Learn key coaching techniques that can transform your leadership style and create a more engaged, high-performing team. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2015/12/28/using-coaching-skills-to-enhance-your-leadership Quotes to ponder: "A leader who coaches isn't just a problem solver; they're a problem preventer." "Coaching in leadership is about asking the right questions, not giving all the answers." "Empowering your team means letting them take ownership of solutions rather than relying on you for directives." Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1617: Great leaders don't just give orders, they coach their teams to success. Seth Sinclair explores how adopting a coaching mindset enhances leadership by fostering trust, improving communication, and empowering employees to solve problems independently. Learn key coaching techniques that can transform your leadership style and create a more engaged, high-performing team. Read along with the original article(s) here: https://michaelmehlberg.com/blog/2015/12/28/using-coaching-skills-to-enhance-your-leadership Quotes to ponder: "A leader who coaches isn't just a problem solver; they're a problem preventer." "Coaching in leadership is about asking the right questions, not giving all the answers." "Empowering your team means letting them take ownership of solutions rather than relying on you for directives." Learn more about your ad choices. Visit megaphone.fm/adchoices

With Susanne Biro, a coach to C-suite and executive-level leaders. She is also a senior facilitator, executive development program designer, author, Forbes and CEO Magazine contributing writer, and a TEDx and keynote speaker. For over two decades, Susanne has worked internationally with senior-level leaders in some of the world's best companies. Whether coaching one-on-one or authoring, designing, and delivering leadership programs, her passion is the same: to help leaders reach their next level. She is the Founder of Inner Life Leadership, an app for business professionals who want to reach an unprecedented level of personal understanding and corresponding leadership (and life) success. She is also the author of the “I Want You To Win!” Coaching Skills for Creative Leadership, co-author of “Together” Executive Team Development, and the book Unleashed! Leader as Coach, adopted by organizations like General Electric, American Express, St. Jude Medical, Celgene, Mayo Clinic, salesforce.com, and numerous othersJoin us in our conversation as Susanne shares powerful insights on leadership, self-awareness, and the mindset shifts that drive success. She discusses why even top executives struggle with self-doubt, how character and integrity can be your greatest advantage in business, and the simple yet transformative habits that can elevate your performance. Tune in to learn how to lead with confidence, cultivate a mindset that serves you, and build a business—and life—you truly love.To listen to the podcast and access the show notes and any other resources mentioned in this episode, visit us at www.legalwebsitewarrior.com/podcast.

I'm beyond excited to share some big news with you. We're hosting our first-ever in-person Pregnancy and Postpartum Athleticism Coaching Certification Weekend on March 29-30, 2025, in Gilbert, Arizona! This is something I've been thinking about for a long time, and I'm finally making it happen. I know how valuable it is to learn in person, ask questions in real-time, and see coaching concepts come to life. Event Details: What: Pregnancy and Postpartum Athleticism Coaching Certification Weekend When: March 29-30, 2025 Where: Gilbert, Arizona If you want to level up your coaching skills and help female athletes navigate pregnancy, postpartum, and beyond, this is your moment! Don't miss our exclusive flash sale this Thursday and Friday, February 27-28—use code ARIZONA200 to score $200 off. I can't wait to see you in Arizona this March!

Find the full transcript for this episode at ProsperousCoach.com/323.Coaches often tell me that they've been unofficially coaching for much of their lives before they took coach training. That was true for me as well.During University, my work study job was Peer Counseling and I loved it!In my last job as marketing director of a testing laboratory, my colleagues would seek me out, wanting a sounding board.It got to be that sometimes I couldn't get my work done and I joked about putting up a sign on my door that said The Doctor Is NOT in. But in my heart those types of conversations were thrilling to me.Has coaching always been in your blood too? There's another trait you need to be a top notch coach … to be coachable. Not every coach is coachable.Let's talk about 6 behaviors of the coachable and 5 behaviors of the un-coachable.I'd love to hear from you. Stay inspired and make things happen! - Rhonda Hess, Prosperous Coach Rhonda Hess helps new coaches leverage their zone of genius into a profitable coaching niche and launch with confidence. For VIP step-by-step support apply for Rhonda's VIP Coaching Business Breakthrough Program here and she'll be in touch to invite you a discovery call. Or if you're stuck on your coaching niche, grab a Nail Your Niche Strategy Session with Rhonda here.

Send us a textJoin us on the TexasTrackDad podcast as we chat with DaNaucia Johnson about her sprinting journey, recruitment process, and goals for the future! Tune in for an inspiring conversation about track and field.Support the show

Send us a textCoach Danny McCray Oly shares speed secrets and tips for track & field athletes in this informative video. Learn from a professional coach and improve your performance on the track!Coach Danny McCray talkin' track with TexasTrackDadhttps://youtu.be/7pm25wRHg4UxasTrackDad Podcast YouTubeSupport the show

Send us a textJulius Baker joining us on the show to talk about his goal for the 2025 season and more.  Julius is also an unsigned senior and is currently ranked #6 in Texas and #11 in US.Support the show

Guest post by Jenny Rogers, executive coach and author of Coaching Skills: The Definitive Guide to being a Coach and Are You Listening? See more about the book on her website here. GETTING OUT OF A CAREER RUT You know that feeling. It's Monday again and you don't spring out of bed. Work no longer brings joy but you trudge through your week as best you can. Don't ignore that feeling. It's probably time to review your options. In my work as a coach with hundreds of people who feel stuck, I've found it's best to start with a ruthless look at what's going on in your present job. Research suggests that there are five key factors. They are all about needs that must be met if we are to feel fulfilled at work. How does your current job rate here? Core factors to feel fulfilled at work Coaching Skills: How to take the next steps in your careerMark on a 1-10 scale Status: this is about respect and fairness. How much of that do you get? Autonomy: how much freedom do you have to make decisions? How much do you feel in control? Relationships: Do you get on with colleagues? Is there a positive atmosphere of mutual support? Skills: How far are you able to use all your skills? Do you feel you are growing and developing? Sense of purpose: does your work matter? Does it make a contribution to something that is important to you? Coaching Skills: How to take the next steps in your career What would need to happen to make this better? Changing jobs is potentially stressful. How could you improve your present role? If you scored your current job low on autonomy, you might ask your boss for more responsibility. If the relationships area is the difficult one, is there a colleague where an already good relationship could become more personal and supportive? Maybe you're feeling resentful about your job title or your salary. Don't assume you can't negotiate here. Asking for a pay rise Do your homework carefully. Benchmark your job against others in your sector. People can be coy about money but why not ask colleagues straight out? HR will not disclose any individual's details but they may give you a candid answer about how your pay compares with that of others in similar jobs. Choose your moment carefully. If the company is struggling, now will not be the time to suggest they spend more money on you. Ask for a meeting with your boss to discuss your performance. Start by asking how they rate you. Assuming the answer is positive, say, 'I've been here [name the time] now and feel I've made a big contribution [you describe where you went beyond what was being asked of you]. Stress your commitment to the company's goals then say, 'I'd love your views on how my salary could be increased. I've done some research here and I've found out that at [here you name a competitor] people in my role are being paid [whatever they are being paid.] What room is there for increasing my pay? Warning: don't have a 'bottom line' figure in mind. Don't threaten to leave. Don't talk about why you need more money for personal reasons. If this doesn't work Weigh up the risks of leaving against the risks of staying put. A good question here is, 'If nothing changes and I'm still here in a year's time, how will I feel?' Your benchmarking will have given you useful data. Do more research. Who is growing? How do they recruit? Who could you approach? Bear in mind here that personal contact is everything, even when jobs are formally advertised. Think about what you offer a new employer. Think especially about what problems you can solve for them and make sure this is what goes into your updated CV. Don't let AI write your CV. Don't use cliches like 'self-motivated', 'team player'. Targeting narrowly is a better way to approach job searching than the scattergun approach. Jenny Rogers, executive coach and author of Coaching Skills: The Definitive Guide to being a Coach and Are You Listening? More about Jenny In addition to her lively practice, Jenny also spends much of her time voluntee...

Ever wonder what life coaching is really about? In this episode, I'm sharing some simple but powerful coaching tools I learned that transformed my own life—like noticing my thoughts with the Mind Shift Tool, processing emotions instead of avoiding them, and learning to hold space for myself without judgment. These skills aren't just for coaches—they're for anyone who wants more peace, clarity, and personal growth. Tune in and see how these small shifts can change everything! Schedule Your Renew Your Mind Institute Life Coach Interview at www.rympodcast.com

What are soft skills? Soft skills have gone through many different names – sometimes they're now called “durable skills” or “21st century skills”. These “soft skills” are the human qualities that determine our success in work and life – abilities such as establishing a vision, communication, leadership and working with people who have different viewpoints. The real world impact of soft skills Recent studies by Harvard University and the Carnegie Foundation reveal that only 15% of job success comes from technical know-how or, what we would call “hard skills”. An incredible 85% is attributed to having well-honed people skills. Thinking outside the context of work, it often seems that almost all our success can be traced back to strong interpersonal skills. So what constitutes personal success? Strong relationships, enriching experiences, and the ability to make good decisions that benefit us and others. These skills are ever more crucial in a world where loneliness is alarmingly common and where technology often keeps people apart or causes more pain than harmony. Everything Life Coaching is brought to you by Lumia-- at Lumia, we train and certify impact-driven coaches, making sure they've got all they need to build a business they love and transform lives, on their terms. Become a life coach, and make a bigger impact on the world around you! Schedule a call with us today to discuss your future as a coach. Music in this episode is by Cody Martin, used under a creative commons license. The Everything Life Coaching Podcast is Produced and Audio Engineered by Amanda Meyncke.

Feeling stuck in your coaching business and unsure how to move forward? Whether you're just starting out or struggling to gain traction, there are six key skills you need to focus on to ensure long-term success. In this episode of Coach Smarter, Stephen Box reveals these essential skills, the order to prioritize them, and how to start developing each one today.By the end of this episode, you'll discover:Why technical expertise alone isn't enough to grow your business.The critical importance of understanding your market and speaking your clients' language.How mastering communication, sales, and systems can streamline your business.The overlooked role of self-care in achieving sustainable growth and avoiding burnout.If you're ready to level up your coaching business and take action on the skills that matter most, this episode is for you.Send us a textSupport the showMORE RESOURCES Book a free Habit Breakthrough Session Join the Facebook Accountability Community Join our free virtual book club Subscribe to Own Your Calendar+ SUPPORT THE SHOW Liked this episode? Share it and tag me @unshakablehabits Love the show? Leave a review and let me know! CONNECT WITH STEPHEN: Website | Instagram | Facebook | YouTube | LinkedInCopyright 2024 Unshakable Habits, Stephen Box LLC, all rights reserved Privacy Policy Disclaimer Terms and Conditions ...

Feeling overwhelmed by all the skills you need to master as a coach and entrepreneur? You're not alone. In this episode of Coach Smarter, Stephen Box introduces the 10-80-10 Principle, a simple framework for skill-building that will completely shift how you approach growth in your business. Whether you're just starting out or looking to take your expertise to the next level, this principle helps you prioritize what matters most while reducing overwhelm.By the end of this episode, you'll discover:Why trying to master everything at once is setting you back.The three phases of skill-building and how to focus on the right one for where you are now.How the 10-80-10 Principle can help you stay one step ahead of your clients while keeping your business sustainable.Why mastery isn't necessary for everyone—and how to know if it's right for you.If you're ready to build skills with clarity and confidence while avoiding burnout, this episode is a must-listen.Send us a textSupport the showMORE RESOURCES Book a free Habit Breakthrough Session Join the Facebook Accountability Community Join our free virtual book club Subscribe to Own Your Calendar+ SUPPORT THE SHOW Liked this episode? Share it and tag me @unshakablehabits Love the show? Leave a review and let me know! CONNECT WITH STEPHEN: Website | Instagram | Facebook | YouTube | LinkedInCopyright 2024 Unshakable Habits, Stephen Box LLC, all rights reserved Privacy Policy Disclaimer Terms and Conditions ...

 Find the full transcript for this episode and other resources for coaches at ProsperousCoach.com/312.One of my VIP clients emailed me asking if she could coach me in our next session to get more practice.It wasn't without risk. How might it affect our mentoring relationship?I decided to say ‘yes'. It had to be something real for me because making something up would not give her practice. And it needed to be complex enough to truly challenge her.I had been deliberating about a very serious decision. Something that involved my health, finances and it affected my partner too. I felt gifted because I really did need an objective person to share this dilemma with.So in our next session we jumped into the co-creative relationship.My client's coaching was near to flawless. I came away from the conversation feeling clear about my next step.She asked for feedback and it was easy to give her praise about a dozen things. There was only one thing that I thought needed correction ...Thank you! Rhonda Hess helps new coaches leverage their zone of genius into a profitable coaching niche and launch with confidence. For VIP step-by-step support apply for Rhonda's VIP Coaching Business Breakthrough Program here and she'll be in touch to invite you a discovery call. Or if you're stuck on your coaching niche, grab a Nail Your Niche Strategy Session with Rhonda here.

I'm delighted to speak with Rusty Earnshaw and Danny Newcombe on this week's episode. Rusty is a coach and former professional rugby union player. Rusty has played Premiership rugby with West Hartlepool, Bath Rugby and Rotherham Titans, winning the European Cup whilst at Bath. In 2000 he was selected to play for the Barbarians. And he also represented England on the IRB Sevens circuit. Since his playing days he has held various positions at the Rugby Football Union, including International Performance Coach. He is now Director at The Magic Academy, which works across sport and business supporting the development of individuals and teams. Danny is a coach and coach developer. He is currently Senior Coach Development Manager at The Premier League. Until recently, he was a Senior Lecturer in Sport, Coaching and PE in the department of Sport, Health Sciences and Social Work at Oxford Brookes University, UK. He now holds a visiting research fellow post at Oxford Brookes.  Danny is also an international and domestic national league hockey coach. He is currently the head coach of the Men's Welsh National Team and works extensively with a number of partners in the coach development space. I speak with Rusty and Danny about their considerable coaching experiences and we break down some of the skills they use in their own coaching practices.

Episode 58 – A conversation with Dr Hannah Capon – Pain, Behaviour, Dealing with Chronic Disease and so much more…   This has got to be one of my most favourite conversations on The Pet Behaviour Chat so far. Dr Hannah Capon is the founder of UK based Canine Arthritis Management – www.caninearthitis.co.uk – and an absolute powerhouse when it comes to advocating for pets, especially dogs, with osteoarthritis and other chronic pain conditions and supporting their caregivers in the diagnosis and management of these serious diseases.   This conversation delves into so much more though… Hannah and I chat about the similarities between Chronic Pain Management and Veterinary Behaviour Medicine, the very real Caregiver Burden that is faced by both pet owners and veterinary professionals alike, we both speak about our own personal experiences with Burnout throughout our careers and we consider the way forwards and what needs to change when thinking about managing chronic diseases in our pets.   This is such an inspirational conversation that touches on the need for good Coaching Skills, re-thinking veterinary appointments and veterinary clinical spaces and what can be done in the future to support both caregivers and veterinary professionals dealing with chronic diseases better.   You can find out more about Canine Arthritis Management here: www.caninearthritis.co.uk www.caninearthritisteleguidance.co.uk www.CAMeducation.com   Visit the Trinity website to get your hands on some amazing FREE RESOURCES HERE: https://trinityvetbehaviour.com/free-resources/   We really hope you enjoy this episode; it is packed with so much information!   If you liked this episode of the show, The Pet Behaviour Chat, please LEAVE A 5-STAR REVIEW, like, share, and subscribe!   Facebook Group: Join The Pet Behaviour Community on Facebook   You can CONNECT with me: Website: Visit my website Trinity Veterinary Behaviour Instagram: Follow Trinity Veterinary Behaviour on Instagram Trinity Veterinary Behaviour Facebook: Join us on Trinity Veterinary Behaviour's Facebook page Trinity Veterinary Behaviour YouTube: Subscribe to Trinity Veterinary Behaviour on YouTube LinkedIn Profile: Connect with me on LinkedIn   Thank you for tuning in!

Whether you're a Release Train Engineer (RTE), a member of the Lean-Agile Center of Excellence (LACE), a Scrum Master, or another type of coach, artificial intelligence (AI) can enhance your skills. Roni Dolev Tamani, Lead Lean-Agile Coach with AgileSparks and SPCT candidate, explains how. Like what you hear? Connect with Roni on LinkedIn. Explore SAFe courses here.

Lydia's Journey to Confident Coaching though Master Coach TrainingExplore Lydia Bai's inspiring transformation from uncertainty to confidence as she embraces advanced coaching techniques and personal growth through Master Coach Training.Where were you at in your business, and how were you working with people before we first connected in Master Coach Training?When I first started Master Coach training, I had actually just finished the Create Your Killer Program. It was so life-changing because hearing you talk created so much value in my life: the coaching foundations, the thought work, everything. I didn't realize that even though I wanted to be successful in my business and be a better coach, thought work wasn't enough. I needed more.At the beginning of Master Coach Training, my business had maybe three to four paying clients. I was having doubts; it was really hard to get clients. I gave myself until the end of the year, or I would go back to my previous job in finance.What does Master Coach Training add to you as a coach and your coaching?The way that Master Coach Training is laid out is that while I'm learning concepts and tools for my clients, I am also learning them for myself. I am the biggest benefactor. I feel like I have become superhuman because of all the emotional work and how consistently Molly coaches.Molly provides so much support in Master Coach Training, even outside of what we learn. I asked for help with consultation sessions, and Molly provided a framework for me to apply in my consultations that has really given me specifically what I needed to really lift off.Using the framework, I can breathe and take the call wherever a client needs it, and I know what she needs because of the work from Master Coach Training.I had the opportunity to go to a few networking events and moderated a panel in L.A. as a Stanford alumni. Before Master Coach Training, I would have gone into these events focused on meeting people and getting clients. But this time around, I went in loving myself and knowing that everything I did to prepare was more than enough and that I was going to have an amazing time. I didn't need to do more, be more, or add more pressure on myself.And I had so much fun. I got four or five new consults, and after moderating the panel, people asked if I did this professionally because I was so good. I felt so relaxed and had a great time.About Lydia BaiLydia's WebsiteAccess full show notes and all links

Slappin' Glass sits down this week with the Assistant Coach for the Toronto Raptors, Pat Delany! In this terrific conversation the trio dive into Coach Delany's thoughts on defending great offensive teams in the half court, and discusses coaching skills learned in the film room, along with efficient and focused practice planning during the always fun "Start, Sub, or Sit?!"To join coaches and championship winning staffs from the NBA to High School from over 60 different countries taking advantage of an SG Plus membership, visit HERE!

Principles of good coaching skills are the same as principles of good dog training skills. How long to train, when to give feedback, and how to bring your best self to a session are all matters of utmost importance. Whether you coach people professionally or receive coaching from others (or both!) this one is for you. https://sarahstremming.com/products/ Sign up for courses and join the membership here: https://cogdogclassroom.mykajabi.com/ Join us on Patreon: https://www.patreon.com/cogdogradio Music by AlexGrohl from Pixabay

In this inspiring episode of The Abundant Coach, Lauren Brollier Newton reveals the three most important life coaching skills that can drive deep transformation in clients' lives. Lauren dives into the nuances of effective coaching, showing how these key skills can help clients see beyond their immediate circumstances, break through limiting beliefs, and embrace the vast potential that exists within them. Through relatable stories and practical insights, Lauren guides listeners on how to apply these skills in real-life coaching situations—from holding a supportive yet powerful space for clients to helping them reframe their challenges and encouraging them to ask questions that lead to growth and solutions. Whether you're a seasoned coach or just starting out, this episode provides invaluable insights to strengthen your coaching toolkit and boost your impact.In this episode, Lauren unpacks each of these foundational skills:1. Seeing Beyond Circumstances: Lauren discusses the importance of holding a clear and positive vision for clients, even when they can't see it for themselves. She shares stories of clients facing tough life challenges and explains how a coach's belief in their potential can be life-changing.2. Listening for Limits: Lauren shares the importance of listening intently, not only to what clients say but also for underlying beliefs that may be holding them back. By catching these signals, coaches can help clients pivot to a more empowered mindset.3. Teaching Powerful Questioning: Lauren explains the significance of teaching clients to ask the right questions—of themselves and others. She offers practical examples of how transformative questions can help clients shift their perspective and find solutions more easily.Ready to See Which Coaching Skills Are Already Your Strengths (and where you might need some work)?Take the free Meant to Be a Life Coach Quiz! Discover your unique coaching gifts, identify your strengths, and avoid common pitfalls to create a successful coaching business faster. Start the quiz today and step confidently into your calling as a life coach!

I'm thrilled to welcome back Fallon Lev, a powerhouse branding, confidence, and style coach. She's achieved remarkable milestones during our work together, like surpassing six figures in just eight months and redefining her coaching packages, so OBVIOUSLY I had to highlight her!Today, we're diving into her transformative journey, the strategic shifts that propelled her growth, how we both focus on deepening genuine human connections in our coaching, and more. Believe me, there's magic in how Fallon's visual branding and authentic messaging resonate! So grab your coffee, sit back, and if you love this chat, share it, tag us, and leave a review!Connect with Fallon!INSTAGRAMWEBSITEListen to Fallon's first episode on Glow Up to Blow Up! 31. How to Feel like a Million Bucks Inside & Out with Style Icon and Coach, Fallon LevSupport the Podcast & Get Your Questions Answered: If this episode supports you, it would mean the world to me if you are able to take two minutes to rate it on Spotify and give it a follow/subscribe on Apple Podcasts or Spotify, so you get notified when weekly episodes drop! Have a question you'd like to get answered on the podcast or a topic you'd like me to speak on? Let me know here!Ways to Work with Nora:Full Throttle Biz Accelerator: Apply for NEW, 4 month biz accelerator and get access to 16 business trainings around the foundational pieces to building your business and weekly small group coaching calls to workshop your unique business! We officially kick off on 8/8 and investment increases on 8/15. Last chance to save $1,500! Apply here. 1:1 Coaching: Now Accepting applications for Fall 2024 (1 spot available). Apply here.Big Vision Mastermind: Currently SOLD OUT. Join the waitlist here, to receive a $500 coupon code, for when the next cohort opens in early 2025. Elevate: The best (& maybe even the only) membership on the internet that truly blends the spiritual with the strategy. Get instant access to 1) fast , organic exposure through networking & community 2) real-time coaching from Nora EVERY month 3) proven business strategy training and 4) daily spiritual practices. Access $13k+ of bonus FREE content today for just $98/mo (cancel anytime). Join here & hop into our June Program, Summer of Abundance and stay for our July program, Amplify your Audience.Connect...

BONUS: The Creative Agile Coach: Jaques Smit's Lessons on Fostering Creativity in our Work and within Teams In this BONUS episode, we dive deep into the unique intersection of agile coaching and fantasy writing with Jaques Smit, an Agile Coach in the gaming industry, and master transformational coach with his passion for crafting fantasy stories infused with Positive Psychology. Join us as we explore how his dual passions inform and enhance each other, providing practical insights for both aspiring writers and agile professionals. Agile Coaching Through Storytelling "I explore ideas in agile coaching in my writing through characters and context, making complex concepts relatable and actionable to the reader." Jaques shares how his background in fantasy writing enriches his approach to agile coaching. By creating vivid characters and immersive contexts, he brings agile principles to life, allowing teams to better understand and implement them. This storytelling technique not only engages team members but also facilitates deeper comprehension and retention of agile methodologies. Deciding Which Ideas to Pursue "Fiction allows you to push ideas to the nth degree, exploring possibilities that can inspire real-world solutions." Drawing from his agile experience, Jaques discusses his method for selecting which ideas to develop further in his writing. He emphasizes the importance of iterative planning and feedback, much like agile sprints, to refine and enhance his stories. By focusing on one key idea per book and continuously improving based on reader feedback, he ensures that each narrative remains compelling and impactful. Gathering Feedback for Writing Projects "Understanding your target audience is crucial – you need to know your reader better than they know themselves." Jaques outlines his strategies for collecting and utilizing feedback to shape his writing projects. From selecting alpha readers to conducting in-depth conversations, he highlights the importance of targeted feedback in refining his stories. By defining the "value" of his books and aligning them with his readers' needs, Jaques ensures that his work resonates deeply and meets the expectations of his audience. Experimenting with Story Ideas "Character sketches and story outlines are invaluable tools for testing different ideas before committing to a full project." Reflecting on his early writing experiences, Jaques shares how experimenting with various story and topic ideas has been pivotal in his development as an author. He discusses the use of character and story sketches to explore different directions and gather feedback, enabling him to pivot and adapt his narratives based on what resonates most with his readers. From these stories shared by Jaques, we learn how the same principles can be applied in Product Development. Using Storytelling to Lead Change "Incorporating a coach into the book creates real coaching conversations that mirror transformative leadership practices." Jaques explains how he integrates his coaching expertise into his storytelling to illustrate effective leadership and transformational change. By embedding coaching dialogues within his narratives, he provides readers with practical examples of how to navigate challenges and foster growth, both in fictional settings and real-life scenarios. The Value of Fiction in Learning "Reading fantasy and sci-fi allows you to explore problems from a safe distance, offering a stress holiday while fostering creative solutions." Highlighting the benefits of fiction, Jaques discusses how genres like fantasy and science fiction can serve as powerful tools for learning and problem-solving. By presenting challenges and solutions in imaginative contexts, these stories encourage readers to think outside the box and apply creative thinking to their own professional and personal lives. Maintaining Momentum to Finish a Book "Focusing on early adopters and serving their needs provides the motivation and evidence needed to complete a book." Jaques shares his strategies for staying motivated and ensuring the completion of his writing projects. By engaging with his early adopters and continuously seeking their input, he maintains a clear direction and purpose, which helps him overcome distractions and challenges along the way. In Product Development, we can learn from Jaques' story and apply some of the same ideas when developing products. Writing Principles Applicable to Software Development "The principles of iterative improvement and feedback loops in writing are directly transferable to agile software development." Drawing parallels between writing and software development, Jaques emphasizes how practices like iterative drafting and continuous feedback can enhance both creative and technical projects. His insights reveal how the disciplined approach of writing can inform more effective and responsive software development processes. Overcoming Writing Challenges "Embracing challenges as opportunities to grow strengthens both your writing and your agile practices." Jaques discusses common obstacles writers face and how adopting an agile mindset can help overcome them. By viewing challenges as chances to iterate and improve, he maintains momentum and ensures consistent progress toward his writing goals. Closing Thoughts: The Synergy of Coaching and Writing "Integrating coaching techniques into storytelling not only enriches the narrative but also empowers readers to implement positive changes in their lives." In his closing remarks, Jaques reflects on the powerful synergy between his coaching and writing endeavors. He underscores the importance of blending practical coaching strategies with engaging storytelling to create meaningful and transformative experiences for his audience. About Jaques Smit Jaques Smit was born in Rundu, Namibia, and lives with his family in Wellington, New Zealand. As a games Agile Coach and master transformational coach, he writes about fantasy laced with Positive Psychology, aspiring to create compelling stories that touch the reader. You can link with Jaques Smit on LinkedIn.

Welcome to the September 2024 Meaningful Leader. In this episode I talk about: Does vision really matter? | Why we need to intentionally sow down | The Mark Method | When do you stop leading?   Follow Level 52 on LinkedIn Follow Level 52 on Youtube Registration for our Coaching Skills for Managers Bootcamp is open. Secure your spot here.   The Meaningful Leader is a bite-sized disruption that gives insight into challenges other leaders are facing, the latest tools to tackle turbulence, and inputs to innovate your leadership.

If you are looking for a life coaching or a business coaching methodology that enables you to get efficient and effective results for your clients session by session, then the Demartini Method will be worth investigating. Here's why.USEFUL LINKS:To Access the Show Notes go to: https://demartini.ink/3WVP2ybWatch the Video: https://youtu.be/23LBEneLvZcLearn More About The Breakthrough Experience: demartini.fm/experienceLearn More About The Demartini Method: demartini.fm/demartinimethodDetermine Your Values: demartini.fm/knowyourvaluesClaim Your Free Gift: demartini.fm/astroJoin our Facebook community: demartini.ink/inspiredMentioned in this episode:The Breakthrough ExperienceFor More Information or to book for The Breakthrough Experience visit: demartini.fm/seminar

In this episode of Confessions of a B2B Entrepreneur, Tom Hunt interviews Dave Kline, a former Bridgewater Associates employee who specialized in management. Dave shares his insights on recruiting top talent, employee-led one-on-one meetings, and the importance of clear communication in performance management. He also discusses his current business venture, a management training and coaching company he runs with his wife, highlighting their passion for helping managers succeed and their unique value as a husband-and-wife team.

Send Us a Message (include your contact info if you'd like a reply)DCA is constantly growing to serve you better. In this episode, we highlight a few recent changes that offer even more ways to connect with each other. Check out your DCA student dashboard for more information.Student Community Each cohort in the process of studying to become certified ADR divorce coaches is being given access to a free online space to connect with their class and other students. It is automatically available after you enroll in the course.Alumni CommunityEvery coach who has been certified through DCA is now part of a free online alumni community where you can post questions, collaborate, or share resources. This includes all graduates of our ADRDC, DCC, PMDC and CCDC courses.Case Consult CommunityAll coaches participating in the Case Consultation and Mastermind Group have access to a dedicated community space to interact on a more frequent basis. Lunch & Learn EventsDCA is launching a free monthly series of learning events for all members of our alumni community.- 2nd Wed of each month is the Business Builder series focused on helping new-ish coaches get clients and start their practices..- 4th Wed of each month is the Practice Accelerator series which will include advanced topics of interest to those with established businesses who are looking to continue their education.Mobile AppAnd don't forget that DCA is now available on the Thinkific (our learning platform) mobile app. Just download the app, search for Divorce Coaches Academy and log in using the same credentials you use for the web version. Now you can take DCA and all your courses and communities on the go.Apple App StoreGoogle Play StoreWe hope you'll take advantage of these new opportunities to network, learn, and grow. Learn more about DCA® or any of the classes or events mentioned in this episode at the links below:Website: www.divorcecoachesacademy.comInstagram: @divorcecoachesacademyLinkedIn: divorce-coaches-academyEmail: DCA@divorcecoachesacademy.com

James Gifford: When Autonomy Becomes Anarchy, Navigating Agile Team Independence Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. James shares a story from a healthcare company formed through acquisitions. He explores what happens when team autonomy goes too far and becomes anarchy. James also describes how one team's culture shifted from a focus on quality to a lack of basic practices, leading to degrading product quality. What non-negotiables did James identify as crucial for balancing team autonomy with organizational standards? How can leadership play a role in setting appropriate constraints for autonomous teams? Listen to find out! Featured Book of the Week: "Turn the Ship Around" by David Marquet James discusses the profound impact of "Turn the Ship Around" by David Marquet on his approach to leadership development. How does this book's principles apply to creating effective leadership at all levels of an organization? James shares insights from his experience developing a leadership curriculum aimed at empowering decision-making at the front lines. What key patterns does he highlight for leaders looking to succeed across various organizational levels? Listen to find out. Note that David Marquet has been a previous guest on the podcast. [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!     About James Gifford James Gifford, a notable Agile/Lean coach and ProKanban Certified Trainer, is also a co-founder of Agile Uprising. He envisions a future where companies integrate Lean principles and Agile methodologies effortlessly, cultivating organizations that are dynamic, resilient, and centered around customer-focused products. You can link with James Gifford on LinkedIn and connect with James Gifford on Twitter.

If you listened to last episode (definitely recommend listening if you haven't) I talked about the most important limiting belief to break as an online coach. That'll set the stage for today's episode where I expand on this topic and share 5 hacks for improving your coaching skills and they all come down to one word: communication. This is a make or break skill in this field and we want you to have the best tools at your disposal!   Time Stamps:   (0:24) Improving Your Skills and Client Results (0:54) Last Episode (1:32) Shocking Study (2:34) The Skill of Sales (3:09) 5 Hacks To Improving Communication (4:13) Non-Verbal Communication (6:15) Clarifying Questions (7:12) Stories To Break Beliefs (10:23) Let Us Know If You Enjoyed This ---------- Whenever You're Ready, Here Are 4 Ways We Can Help You (For Free)   (Community) Join the Fitness Business Secrets FB  Community to Unlock Your Free 5 Clients in 5 Days Mini-Course   (Content) Grab our exact post templates that are responsible for more than 3,500 online clients in our business Automated Post Planner   (Instagram) 3-5x Your Engagement, Grow an Audience and Generate Dream Clients from Instagram IG Playbook For Health & Fitness Coaches   (Get Clarity) Schedule a FREE No-Obligation 15-minute Call to Explore How To Add 10,000/Mo to Your Business–Guaranteed

James Gifford: Letting Teams Own Their Challenges, A Scrum Master's Journey Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, James shares a valuable lesson from his experience as a Scrum Master. How can being too helpful actually hinder a team's growth? James recounts a situation where his tendency to jump in and solve problems backfired when he took a two-week break. During his absence, the team struggled without his constant involvement, which taught James a valuable lesson about enabling teams to own their challenges. He reflects on the need for Scrum Masters to model the right behavior, set clear expectations, and allow teams the space to grow. James also discusses an effective approach he used when working with a doctor-turned-product manager in a healthcare setting. What tips does he offer for building trust and showing genuine care for others' success? Listen in to find out!   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About James Gifford James Gifford, a notable Agile/Lean coach and ProKanban Certified Trainer, is also a co-founder of Agile Uprising. He envisions a future where companies integrate Lean principles and Agile methodologies effortlessly, cultivating organizations that are dynamic, resilient, and centered around customer-focused products. You can link with James Gifford on LinkedIn and connect with James Gifford on Twitter.

Send us a Text Message.6:2 - Camp One Clap 2024: Day 2For notes and details about the episode, check out the website here:https://www.oneclapspeechanddebate.com/post/camp-one-clap-season-2-episode-2-chilling-thrills-and-coaching-skills-with-ashley-schulz-2024-nsThe Clapocalypse is upon us, but Ashley is here to help! Prepare for spine-chilling thrills and heartwarming moments as we welcome 2024 NSDA Assistant Coach of the Year and Wyoming Hall of Fame coach Ashley Schulz to the One Clap Speech and Debate podcast! Ashley discusses her favorite Stephen King novels and the eerie impact of "The Blair Witch Project," while also contemplating her survival odds in an apocalyptic scenario. Ashley also discusses the many different challenges and joys of coaching, from the fun of traveling with a big team to the profound pride of witnessing students transform into confident competitors. If you'd like to join the discussion here at One Clap Speech and Debate, shoot me an email at lylewiley@gmail.com or reach out here on the website.You could also contact me on social media:Facebook: @oneclappodcastInstagram: @one_clap_podcastTikTok: @oneclapspeechanddebateYouTube: www.youtube.com/channel/UCyvpV56859lLA-X-EvHVYUg Your voice matters!Get your cool One Clap Speech and Debate merchandise here (now featuring hats!): https://www.bonfire.com/store/one-clap-speech-and-debate/

One major shift in today's coaching industry is that you cannot fake it as a coach anymore. In today's market, you need to be able to provide transformation to your clients quickly and deeply, which is easy to do once you know how. Believe me, honing crystal-clear, wicked-sharp coaching skills is the only secret to capturing the attention of lucrative clients.   Early in my coaching business I discovered one core belief that brought me into seven figures over and over again. It is this: the most valuable asset you possess, that consistently surpasses all marketing tactics, is you excelling in the art of coaching women.   Tune in this week to discover why this belief is critical to your success as a coach, and 6 specific results you can expect to achieve once you adopt this empowering belief. No matter what stage or phase of creating and growing your coaching business you're in, this realization will get you the results you want, why it supports you in marketing less, and how it will provide the real transformation the modern coaching industry demands.   What You'll Discover:    How honing crystal-clear, wicked-sharp coaching skills captures the attention of prospective clients.   6 key results you can expect from your coaching business when you prioritize coaching skills over exhausting marketing.   The one core belief that is critical for coaches who want to be successful in this new era of women's empowerment.   How this 7-figure belief will form the foundation of the results you want to create in your coaching business.   What you can do to become exceptional at the  art of coaching women entrepreneurs.   ~~~   Want to hear Kendall demo Courageous Coaching®? Check it out here: www.themoneycoachschoolpodcast.com/41

May 14th, 2024   Follow us on Facebook, Instagram and X Listen to past episodes on The Ticket's Website And follow The Ticket Top 10 on Apple, Spotify or Amazon MusicSee omnystudio.com/listener for privacy information.