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At a time when health systems are under increasing pressure to improve care delivery models, UMass Memorial Health has reached a significant milestone in its Hospital-at-Home program, admitting its 3,000th patient. This initiative, spearheaded by Dr. Eric Alper, Senior Vice President, Chief Quality Officer, and Chief Clinical Informatics Officer at the health system, is proving […] Source: UMass Memorial Reaches Hospital-at-Home Milestone; Alper Reflects on Program's Keys to Success on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
Hospital mergers and acquisitions can be both transformative and complex, requiring careful alignment and integration of systems. In this episode, host Thomas Sauls speaks with Ed Moore, President of UMass Memorial Harrington Hospital, and Eric Alper, Chief Quality and Clinical Informatics Officer at UMass Memorial Health, about the successful acquisition of Harrington Hospital. They share insights into the integration process, from transitioning to a unified electronic health record system to enhancing financial and quality performance while preserving organizational culture and community-focused care. Guest speakers: Ed Moore President, UMass Memorial – Harrington Hospital Eric Alper MD Chief Quality Officer and Chief Clinical Informatics Officer UMass Memorial Health Host: Thomas Sauls Fellow, Performance Improvement Programs Vizient Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com Show notes: [0:51] Driving forces behind the merger of Harrington Hospital and UMass Memorial [3:05] Aligning the mission and vision as a key reason for the merger [04:51] Preserving the local leadership and culture during the acquisition [7:05] Key operational challenges and strategies used to align hospital systems post-merger [09:10] How patient care improves with data and metrics [10:55] Best practices for ensuring a smooth transition and integration between the two systems [13:13] Improvements to the systems six to twelve months after the merger [15:32] Balancing autonomy with integration—how hospitals can maintain local identity and control [16:50] Examples of how systemness can benefit patients and staff [18:12] Giving up independence and benefits of integrating [19:10] Being entity focused and centralized to deliver across the entire system Subscribe Today! Apple Podcasts Spotify Android RSS Feed
Following the COVID-19 pandemic, UMass Memorial Health in Worcester, Massachusetts began to pilot a new hospital-at-home program: one for postpartum patients. Benjamin Hamar, MD, Director of the Maternity Center at UMass Memorial and a member of the Maternal-Fetal Medicine Division, joins the podcast to tell host J. Carlisle Larsen more about the first-in-the-nation model. This episode originally aired on November 4, 2024. Hosted on Acast. See acast.com/privacy for more information.
On this episode of DGTL Voices, Ed Marx welcomes Dr. Constantinos (Taki) Michaelidis, the Medical Director of Hospital at Home at UMass Memorial Health. They discuss Taki's journey from Boston to his current role, the importance of technology in healthcare, and the innovative hospital at home model that brings acute care to patients in their own homes. Taki shares real-life examples of patient care, the barriers to adoption of home hospital programs, and the future of telehealth. The conversation also touches on leadership lessons, the importance of empathy, and advice for tech leaders working with clinicians.
Did you have a dream job that once you got it, you actually didn't like that much? This episode is for you.This week on Embrace the Squiggle we hear from Joan Perrault, who discusses what its like to have a dream job for 15 years that ends up not being everything she thought it would be. They explore the importance of leadership in job satisfaction, tips for identifying the right leader during a job search.Joan has navigated through various roles and industries along her very squiggly career path. Her career journey has taken her from for-profit to non-profit, marketing to education, at home and abroad, with stints in higher ed, manufacturing, healthcare, and even government service. She's been pleasantly surprised at just how relevant her seemingly disparate experience has been with each new career step that she takes.It all comes together in Joan's current role as a Continuous Improvement Coach for Unit-Based Teams (UBTs) at UMass Memorial Health, where she represents a labor-management partnership between the hospital system and its largest labor union, the SHARE union.Outside of work, Joan has an addiction to audiobooks, practices improv comedy, and enjoys spending time with her partner and two little ones.What color brings you the most joy? BlueWhat is your favorite place on earth? Playa Fronton in the DR, can only get there by row boatWhat do you value most in others? Authentic and real peopleWhat book recommendation do you have for our listeners? Drive by Daniel Pink https://a.co/d/gqT6DoMConnect with Joan on LinkedInInterested in being a guest on the podcast in 2025? Fill out our application here https://forms.gle/QX6a9a7cV76VYzbt9Connect and learn more from Colleen at www.maxady.com and on Linkedin at www.linkedin.com/in/comaraConnect and learn more from Kristine at https://www.kristinethody.com and on Linkedin at https://www.linkedin.com/in/kristinethodySubscribe to the podcast Embrace the Squiggle and listen every week for a new career adventure!And please leave us a rating on your podcast app, it really helps us out.
Eric Dickson, CEO of UMass Memorial Health, joins Radio Boston to discuss challenges he says hospitals in the state are facing.
Following the COVID-19 pandemic, UMass Memorial Health in Worcester, Massachusetts began to pilot a new hospital-at-home program: one for postpartum patients. Benjamin Hamar, MD, Director of the Maternity Center at UMass Memorial and a member of the Maternal-Fetal Medicine Division, joins the podcast to tell host J. Carlisle Larsen more about the first-in-the-nation model. Hosted on Acast. See acast.com/privacy for more information.
In this episode, Sasank Kalipatnapu (@ksasank) and Leana Dogbe (@ldogbe4) sit down with Dr.Joseph Mills(@jmills1955), Dr. Douglas Jones and Dr. Premchand Gupta (@pcvasc) to discuss the origin of the SVS Step Challenge. This episode features a conversation about the history behind the SVS Step challenge and the role of walking in treating peripheral artery disease (PAD). It also covers the origin of “Walkathon”, the Indian equivalent of SVS Step Challenge. Dr. Joseph Mills is Professor and Chief of the Division of Vascular Surgery and Endovascular Therapy at Michael E DeBakey Department of Surgery at Baylor College of Medicine in Houston, Texas. He is also the John W. Reid and Josephine L. Reid Endowed Professorship in Surgery and is currently the chair of the SVS Foundation. Dr. Douglas Jones is an associate professor of Vascular Surgery at UMass Chan Medical School, Worcester, MA. He currently leads the Limb Preservation Center at UMass Memorial Health. Dr. PC Gupta is the clinical director of vascular and endovascular surgery and vascular interventional radiology at the Care Hospitals in Hyderabad, India. He is President of the Vascular Society of India and now President of the World Federation of Vascular Societies. Relevant links: SVS Step Challenge - Home Page - Link to look up the details of the Step Challenge vascular.org/step2024 - Link to sign up for the Step Challenge 2024 Follow us @audiblebleeding Learn more about us at https://www.audiblebleeding.com/about-1/ and provide us with your feedback with our listener survey.
Welcome to the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban, Senior Advisor at KaiNexus. In today's episode, we share insights from one of our YouTube videos, featuring two esteemed leaders from UMass Memorial Health. Cathy Burke and Jeff Marks discuss how KaiNexus, known internally as "Innovation Station," helps them drive leadership and continuous improvement in their organization. Cathy Burke shares her leadership approach of inviting team members to raise opinions, identify obstacles, and work collaboratively—values that Innovation Station enables through its platform. Jeff Marks adds how the platform supports their weekly commitment to optimize performance, leveraging both new ideas and past solutions to avoid redundant efforts. Together, Cathy and Jeff highlight the impact of empowering every employee, regardless of role, to contribute ideas that can affect change on a larger scale. Discover how Innovation Station tracks, monitors, and facilitates execution on these improvements, ensuring that opportunities lead to tangible successes. To learn more about how KaiNexus can support your improvement initiatives, visit www.kainexus.com.
Host Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Alper, VP, Chief Quality Officer and Chief Clinical Informatics Officer at UMass Memorial Health Care, about "Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, How Incentives Drive Patient Care, and more." Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
In this episode of the Becker's Healthcare Podcast, Scott Becker is joined by Reem Nouh, Chief Strategy Officer at Adams & Knight, Inc., and Kaitlyn Urlaub, Vice President of Talent Acquisition at UMass Memorial Health. The discussion focuses on the critical importance of talent recruitment in the healthcare industry, exploring innovative strategies for attracting and retaining talent amidst the challenges posed by the COVID-19 pandemic.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Alper, Chief Quality Officer and Chief Clinical Informatics Officer at UMass Memorial Health Care, about the "Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, How Incentives Drive Patient Care, and more..."
Host: Shahid Shah Guest: Eric Alper, MD On this epsode host Shahid Shah & guest Eric Alper, MD, VP/Chief Quality Officer, Chief Clinical Informatics Officer at UMass Memorial Health dive deep into the transformative world of healthcare. Originally recorded at HIMSS 2024 the discussion is focused on the innovative "Hospital at Home" model, exploring its integration with Epic's Electronic Health Records (EHR) system to enhance patient experience and care delivery. Eric shares his insights on how "Hospital at Home" is reshaping patient interactions and the role of technology in making healthcare more accessible and effective. Shahid discusses the technical advancements and challenges in integrating Epic EHR with home-based healthcare solutions. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
Digital Health Talks - Changemakers Focused on Fixing Healthcare
Join us on this enlightening episode of "Future of Care," where we dive deep into the transformative world of healthcare with two renowned experts, Eric Alper and Shahid Shah. This episode, originally recorded at HIMSS 2024 is focused on the innovative "Hospital at Home" model, exploring its integration with Epic's Electronic Health Records (EHR) system to enhance patient experience and care delivery.Eric Alper, MD, VP/Chief Quality Officer, Chief Clinical Informatics Officer at UMass Memorial Health, shares his insights on how "Hospital at Home" is reshaping patient interactions and the role of technology in making healthcare more accessible and effective. Shahid Shah, CEO of Netspective Media and HealthIMPACT Chair, discusses the technical advancements and challenges in integrating Epic EHR with home-based healthcare solutions.We also take a closer look at UMass Memorial initiatives in enhancing inpatient access and streamlining processes. Our guests analyze the outcomes, the lessons learned, and what the future holds for similar programs worldwide.Eric Alper, MD, VP/Chief Quality Officer, Chief Clinical Informatics Officer at UMass Memorial HealthShahid Shah, CEO, Netspective Media, Chair, HealthIMPACT https://www.linkedin.com/in/eric-alper-217570a/
Healthcare is a difficult environment to work in, where decisions literally mean life or death. Combine that pressure with diverse roles, shift-based workers and difficulty getting time away from the frontline - and you have less-than-ideal conditions to promote learning and career development. So how do you support colleagues if you have an L&D role in such an organisation? In this week's episode of The Mind Tools L&D Podcast, Ross Garner is joined by UMass Memorial Health's Liz Ferro, Diana Avery and Matt Pfleger to discuss: the role of digital in engaging non-desk-based workers how to create space for people in stressful jobs to learn and develop whether working in an evidence-based environment leads to more evidence-based learning design. During the discussion, Matt referenced a project that the team worked on with Ross. You can see an overview of that project on YouTube and in our case study. In ‘What I Learned This Week', Matt referenced a Family Guy clip, which is available online. Liz discussed how you can remove a background from a video in After Effects, even when you didn't use a green screen. Diana referenced UMass Memorial Health's mindfulness programs. And Ross discussed President Joe Biden's Executive Order on AI, as well as Nicholas Thompson's concerns that it would stifle competition. For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn: Ross Garner Liz Ferro Diana Avery Matt Pfleger
Lawmakers in north-central Massachusetts are fighting back against plans to close UMass Memorial Health birthing center in Leominster.
Trauma informed care can look different for everyone and for every situation. Experts agree that nearly everyone has experienced some form of trauma, so how can we approach our care for pediatric patients using an approach that provides comfort and healing? Joining us is Dr. Heather Forkey, director of foster children evaluation service at UMass Memorial Health.
Mayor Michelle Wu announces a 3-step plan to fight crime and homelessness at Mass and Cass. Masks return to UMass Memorial Health. Narcan is coming to some Red Line stations. 5 minutes of news that will keep you in The Loop.
Todd Fischer, Ian Wedgwood, Ken Shanahan, and Krystal Cassanelli from the University Campus of UMass Memorial Health describe the redesign of their Emergency Department (ED) to streamline the flow for patient discharge.
There are many creative ways that hospitals and care providers support their communities beyond offering great medical care. In 2017 UMass Memorial Health chose to reimagine itself as an “anchor” hospital, taking on much more responsibility for the welfare of the communities it serves. Hear how in this conversation between John Haupert, president and CEO of Grady Health System and the 2023 Chair of AHA's Board, and Doug Brown, president of UMass Memorial Community Hospitals and chief administrative officer for UMass Memorial Health
In an uncomfortable first for The Mind Tools L&D Podcast team, we're handing over this week's hosting duties to friend-of-the-show Matt Pleger, Organizational Development Consultant at UMass Memorial Health. Matt has been a long-time client of Ross G's, and this time HE'S asking the questions. Owen, Ross G and Ross D discuss: how we got started in L&D what we've gained from doing the podcast our L&D ‘hot takes' (something we believe about L&D that is provocative and maybe has some truth to it). In ‘What I Learned This Week', Owen discussed Artifact, a new app from the minds behind Instagram: artifact.news/ Ross D discussed the AI companion who will never die, argue, or cheat: thecut.com/article/ai-artificial-intelligence-chatbot-replika-boyfriend.html And Matt discussed Google Lens (https://lens.google/), and why he keeps a ‘Commonplace' book: wikipedia.org/wiki/Commonplace_book For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner - @RossGarnerMT Ross Dickie - @Ross DickieMT Owen Ferguson – @OwenFerguson Matt Pleger - @UmassMatt
Holyoke Media, en asociación con WHMP radio, emiten diariamente la Síntesis informativa en español a través del 101.5 FM y en el 1240 / 1400 AM. Esta es la síntesis informativa del miércoles 12 de abril de 2023: - Massachusetts se une a la lista de estados liderados por demócratas que almacenan mifepristona, la píldora abortiva en el centro de una disputa judicial federal. La Universidad de Massachusetts Amherst compró aproximadamente 15,000 dosis, a pedido de la gobernadora Maura Healey. Esa compra por sí sola cubriría los abortos con medicamentos durante casi dos años, según los datos estatales más recientes. Además, algunos hospitales están solicitando un suministro adicional del medicamento. El sistema hospitalario Mass General Brigham dijo que ha "aumentado significativamente su suministro de mifepristona", y UMass Memorial Health confirmó que se está abasteciendo. El estado también distribuirá $1 millón para comprar mifepristona en clínicas que brindan abortos, incluida Planned Parenthood. Estos pasos se dan unos días después de que dos tribunales federales emitieran fallos contradictorios sobre la mifepristona, que ha estado en el mercado durante 23 años. Un juez federal de Texas ordenó a la FDA revocar la aprobación del medicamento; un juez diferente en el estado de Washington ordenó a la FDA que mantuviera el status quo. La administración de Biden apeló el fallo de la corte de Texas en medio de la confusión sobre si la mifepristona seguirá siendo legal. Healey dice que comprar mifepristona garantizará que la combinación de dos medicamentos siga siendo una opción en Massachusetts. FUENTE: WBUR - La administración Biden dijo el martes que está buscando comentarios públicos sobre posibles medidas de rendición de cuentas para los sistemas de inteligencia artificial (IA) a medida que surgen preguntas sobre su impacto en la seguridad nacional y la educación. ChatGPT, un programa de IA que recientemente atrajo la atención del público por su capacidad para escribir respuestas rápidamente a una amplia gama de consultas, en particular ha atraído la atención de los legisladores estadounidenses, ya que se ha convertido en la aplicación de consumo de más rápido crecimiento en la historia con más de 100 millones de usuarios activos mensuales. La Administración Nacional de Telecomunicaciones e Información, una agencia del Departamento de Comercio que asesora a la Casa Blanca sobre políticas de telecomunicaciones e información, quiere aportes ya que existe un "interés regulatorio creciente" en un "mecanismo de responsabilidad" de IA. La agencia quiere saber si existen medidas que podrían implementarse para garantizar "que los sistemas de IA sean legales, efectivos, éticos, seguros y, por lo demás, confiables". El presidente Joe Biden dijo la semana pasada que quedaba por ver si la IA es peligrosa. "Las empresas de tecnología tienen la responsabilidad, en mi opinión, de asegurarse de que sus productos sean seguros antes de hacerlos públicos", dijo. FUENTE: REUTERS
Kevin Reynolds, Radiology Technologist and Senior Clinical Quality Manager, and Liz Trumble, Lean Six Sigma Black Belt with the Center for Innovation and Transformational Change, from UMass Memorial Health discuss their improvement work on patient discharge barriers. For additional information, see their recently published white paper "Discharge Barriers Escalation (Radiology): Easy Access to Information and EHR Messaging Platform Reduce Discharge Delays" on createvalue.org under Resources and White Papers.
More than most, those who work in the healthcare industry understand the importance of dedication to their jobs. But no matter how significant or life-changing your work is, your life outside of work is crucial as well. Not only this, but you must afford this essential work/life balance to your employees and coworkers. Justin Precourt knows this better than anyone. As the Chief Nursing Officer at UMass Memorial Health, he tries to keep work and personal lives separate for all hospital employees who report to him. But when a particularly stressful Christmas led to him breaking this rule, he had a choice to make. He could have ignored his mistake in an attempt to preserve his pride, but instead, he decided to own up and use it as a learning opportunity for himself and others. In this episode, hear Justin give his perspective on this incident, how it has helped him improve his role as a medical professional, and how his ideal of service affects every aspect of his career.
This episode features Dr. Eric Dickson, President and CEO at UMass Memorial Health. Here, he discusses how he is looking at investments & competition, different ways that UMM's strategy is evolving, innovative data trends, and more.
TKG's Healthcare Insights - Exploring Healthcare's Critical Issues
Impact of Operating Room Shut Downs Due to Staffing ShortagesA recent article in the Boston Globe raised a red alert on hospital operating rooms being temporarily closed due to staffing shortages and other pandemic related challenges. In the article, Dr. Eric Dickson, CEO of UMass Memorial Health, reported that, “… closing ORs is a near daily event.” He stated that UMass Memorial has nearly 2,000 staff vacancies, including 500 openings for nurses, making it hard to keep the ORs functioning at normal capacity. In the article, Mass General Brigham, Beth Israel Lahey, and Lowell General all reported similar challenges in keeping their operating rooms open.Our special guest on this episode is Richard Palarea, CEO of Kermit PPI, a Baltimore-based healthcare cost reduction and spend management company focused on maximizing operating room efficiencies and profitability. Rich is an expert in hospital OR operations and has seen the good and bad side of healthcare systems from a business and management perspective.
Episode page: https://leanblog.org/451 My guest for Episode #451 of the Lean Blog Interviews Podcast is Dr. Alan G. Robinson. He specializes in managing ideas, building high-performance organizations, creativity, innovation, quality, and lean production. He is the co-author of 13 books, many of which have been translated into more than twenty-five languages. Dr. Robinson is on the faculty of the Isenberg School of Management at the University of Massachusetts. He received his Ph.D. in applied mathematics from the Whiting School of Engineering at Johns Hopkins University, and a B.A. and M.A. in mathematics from the University of Cambridge. He has served on the Board of Examiners of the United States' Malcolm Baldrige National Quality Award and on the Board of Examiners for the Shingo Prizes for Excellence in Manufacturing. He's a returning guest (Episode 217) – talked about one of his previous books (co-authored with Dean Schroeder) — The Idea-Driven Organization. His bestselling book, Ideas Are Free, co-authored with Schroeder, was based on a global study of more than 150 organizations in 17 countries. It describes how the best companies go about getting large numbers of ideas from their front-line employees, and the competitive advantages they gain from this. His new book, available now, also co-authored with Schroeder is Practical Innovation in Government: How Front-Line Leaders Are Transforming Public-Sector Organizations. Today, we discuss topics and questions including: As we've learned from you previously… “Roughly 80 percent of any organization's improvement potential lies in front-line ideas.” — Potential? Continuous Improvement vs Innovation? Used to draw a distinction The Tesla factory doesn't have the continuous improvement culture of NUMMI? How much progress have you seen in terms of executives understanding the power of engaging everybody in bring forward and implementing ideas? Alan's first book was with Shingo — “mass creativity” UMass Memorial Health — 100,000 ideas and your role helping them? Tell us about the new book — what prompted you and Dean to write this for this audience? What prompted the research? Educating / influencing elected leaders vs. career government employees The role of front-line leaders vs. senior leaders vs. elected officials? Non-partisan – almost 50/50 from their research party wise The phrase “practical innovation”? Does adopting these practices mean we are “running government like a business”?? Adoption at local (including schools), state, or federal levels? Does “practical innovation” get past pointing simply to budgets as a barrier? Demanding cost savings or ROI is a kiss of death for improvement? 1841 — Original article that invented cost/benefit analysis… “only useful for the simplest…” “Why cost/benefit analysis is stupid“ Would we expect government in Japan to be a leader in Kaizen?
Tom Robertson, Executive Director of the Vizient Research Institute is joined by Dr. Eric Dickson, Chief Executive Officer of UMass Memorial Health in Worcester, Massachusetts. An Emergency Medicine specialist, Eric provides a unique perspective on the impacts of both the pandemic and the labor shortage on front line clinicians. The conversation turns to overcoming organizational inertia before Eric and Tom share thoughts around the value of mergers and acquisitions. Guest speaker: Eric W. Dickson, MD, MHCM, FACEP President & CEO UMass Memorial Health Moderator: Tom Robertson Executive Director Vizient Research Institute Show Notes: [00:53] Labor shortage: U.S. health care has lost 15% of its workforce since the pandemic [03:05] Health disparities and unequal accessibility [04:48] Care at home [05:56] Integrated payment system [06:55] UMass' Hospital-at-home program may close after COVID waivers end due to current payment system [08:04] When health care systems are big enough [10:34] Regional systems of care [14:52] How to overcome organizational inertia [17:27] Realigning the staff with the mission to put the patient's interest first will help the workforce overcome burnout and be more engaged Links | Resources: Eric W. Dickson's biographical information Subscribe Today! Apple Podcasts Amazon Podcasts Google Podcasts Android Spotify Stitcher RSS Feed
"Next, I want to tell our homeschool listeners about Classy Artist Box. It is a company created by a Christian art teacher who sends you everything you need to create four art projects each month. You can use their written instructions and video lessons to help guide you through each project. In addition to the four new projects each month, you'll also have access to two and a half years worth of video lessons to enjoy as a member. Each type of subscription will cover a range of art media throughout the year, which means you have your art curricular needs covered. For 30% off of your first subscription order, use code CROSS30. To see more, check out www.ClassyArtistBox.com. Best and Worst States for Entrepreneurs “In this analysis, AdvisorSmith examined over 20 indicators of the health of the business environment in states across the nation using data from numerous sources, including the U.S. Bureau of Labor Statistics and the Small Business Administration. Some of the factors we considered included personal and corporate tax policies, rates of business formation and hiring for new businesses, funding availability, and business survival rates. We ranked all 50 states and the District of Columbia based upon an aggregated score considering all these factors.” The Postal Service said it is changing estimated delivery times for first-class mail as part of it's 10-year strategic plan for improving service. https://www.krem.com/article/news/nation-world/usps-shipping-standards-change-october-1/417-79eb3fc6-9a5d-4f11-a2d7-28e2858317eb “The USPS is changing the standard on how fast you get your mail, with a slowdown that starts Oct. 1. The Postal Service is creating new service standards, which will mean longer first-class mail delivery times and cuts to post office hours. Starting Friday, first class mail may take as long as 5 days to reach destinations in the contiguous US. That's a change from the previous standard of 3 days. USPS said that standard led to an over-reliance on air travel, which is more costly that ground transportation. The Postal Service will increase time‐in‐transit expectations by 1 or 2 days for certain mail that needs to travel longer distances. If you're shipping something within 139 miles, you can expect it to take 2 days. For anything traveling up to 930 miles, expect 3-day shipping. Times go up to 4 or 5 days for anything over 930 miles traveled. Officials say most mail will be unaffected, but they recommend planning ahead and sending first class mail early, if it has to travel far distances.” Leave it to the government to define “improving service” as actually lowering standards of service. CWWI: Did you know that more than 75% of those raised in evangelical, Presbyterian, and Reformed churches don't pursue any kind of Christian higher education? Surprising isn't it. Cornerstone Work & Worldview Institute is seeking to provide a new, exciting, and affordable option for Christians. Our mission is to build Kingdom culture in the workplace by equipping our students in a Trinitarian worldview and vocational competencies. Our low-cost full-time program offers integrative course modules, internships, and mentoring so our students can finish debt-free with vocational preparation, a robust faith, and financial potential to build strong godly families and homes rooted in their communities and churches long-term. Our program is offered face-to-face in beautiful Southern Illinois or remotely, anywhere you are. Visit our website at www.cornerstonework.org to find out more about enrolling. Fauci on Face the Nation: Can we gather for Christmas? Play Clip: Crazy Aussie Bureaucrat: Play Clip: Virus surge hits New England despite high vaccination rates https://apnews.com/article/coronavirus-pandemic-health-pandemics-vermont-d25aae90b2dda65b3d1c2c0d5d00156c?utm_source=Twitter&utm_medium=AP&utm_campaign=SocialFlow “Despite having the highest vaccination rates in the country, there are constant reminders for most New England states of just how vicious the delta variant of COVID-19 is. Hospitals across the region are seeing full intensive care units and staff shortages are starting to affect care. Public officials are pleading with the unvaccinated to get the shots. Health care workers are coping with pent-up demand for other kinds of care that had been delayed by the pandemic. “I think it's clearly frustrating for all of us,” said Michael Pieciak, the commissioner of the Vermont Department of Financial Regulation who monitors COVID-19 statistics for the state. “We want kids to be safe in school, we want parents not to have to worry about their child's education and health.” Even though parts of New England are seeing record case counts, hospitalizations and deaths that rival pre-vaccine peaks, largely among the unvaccinated, the region hasn't seen the impact the delta variant wave has wrought on other parts of the country. According to statistics from The Associated Press, the five states with the highest percentage of a fully vaccinated population are all in New England, with Vermont leading, followed by Connecticut, Maine, Rhode Island and Massachusetts. New Hampshire is 10th. According to the AP data, full vaccination rates across the six New England states range from a high of 69.4% in Vermont to 61.5% in New Hampshire. Despite the relatively high vaccination rates — the U.S. as a whole is averaging 55.5% — there are still hundreds of thousands of people across the region who, for one reason or another, remain unvaccinated and vulnerable to infection. Now, a Rhode Island official said he didn't think the 70% vaccination goal, once touted as the level that would help end the pandemic in the state, is enough. “What we've learned with delta and looking beyond delta, is because that's where our focus is as well, to really reach those levels of vaccination, to give you that true population level protection, you need to be in excess of 90%,” said Tom McCarthy, the executive director of the Rhode Island Department of Health COVID Response Unit.” Note what the AP article goes on to say: “Head of UMass Memorial Health, the largest health system in central Massachusetts, said recently that regional hospitals were seeing nearly 20 times more COVID-19 patients than in June and there isn't an ICU bed to spare. Case counts in Vermont, which has continually boasted about high vaccination and low hospitalization and death rates, are the highest during the pandemic. Hospitalizations are approaching the pandemic peak from last winter and September was Vermont's second-deadliest month during the pandemic. On Sept. 22, Maine had nearly 90 people in intensive care units, a pandemic peak for the state. Maine also recently passed 1,000 deaths since the start of the pandemic.” Closing This is Gabriel Rench with Crosspolitic News. Support Rowdy Christian media by joining our club at fightlaughfeast.com, downloading our App, and head to our annual Fight Laugh Feast Conference next fall. With your partnership, together we will fight outdated and compromised media, engage news and politics with the gospel, and replace lies and darkness with truth and light. Go to fightlaughfeast.com to take all these actions. Have a great day. Lord bless
CEO of UMass Memorial Health Show page: https://www.valuecapturellc.com/he59 Welcome to Episode #59 of Habitual Excellence, presented by Value Capture. Joining us again today is Eric W. Dickson MD, MHCM, FACEP, a returning guest. He is President and Chief Executive Officer at UMass Memorial Health. He was previously a guest in Episode #11, released in July 2020, earlier in the pandemic. In today's episode, follows up on our earlier discussion about their commitment to "no furloughs and no layoffs" and how that "might have been the best decision we made" during the pandemic, as Eric said. Host Mark Graban also asks Eric questions and discusses topics including: Going through almost two years of this now, what have you learned about “Lean management in a crisis?” Lessons Learned? — Developing people during a crisis? A culture of Respect for People Staff now are exhausted -- how can we recover? When you talk about principles and values, including safety and respect, how did you handle the vaccine mandate? The role of a leader — Your role as the CEO during this?
In this episode, we hear from Dr. Taki Michaelidis, Medical Director of the UMass Memorial Health Hospital at Home Program. The Worcester-based system has quickly scaled up its program, doubling capacity in just a few months.
In this episode, Jon shared about his recent colonoscopy ad endoscopy procedures. Yes, we are human after all not "Iron Men". He gave also gave a shout-out to the nursing staff at UMass Memorial Health (@umassmemorialhealth) for a job well done. Tune in to listen to the complete episode!
Dan continues taking calls on the 80th anniversary of Pearl Harbor but the conversation mainly focuses on his first topic of the evening:200 employees of UMass Memorial Health, the largest hospital system in Central Massachusetts, have been fired for not getting the jab. Last month, 430 Mass General Brigham employees were also let go for not following the hospital's vaccine mandate. Both hospitals say the move was necessary to protect patients. Do you agree? Is public safety best served by fewer healthcare workers?
200 employees of UMass Memorial Health, the largest hospital system in Central Massachusetts, have been fired for not getting the jab. Last month, 430 Mass General Brigham employees were also let go for not following the hospital's vaccine mandate. Both hospitals say the move was necessary to protect patients. Do you agree? Is public safety best served by fewer healthcare workers?
200 employees of UMass Memorial Health, the largest hospital system in Central Massachusetts, have been fired for not getting the jab. Last month, 430 Mass General Brigham employees were also let go for not following the hospital's vaccine mandate. Both hospitals say the move was necessary to protect patients. Do you agree? Is public safety best served by fewer healthcare workers?
We take listener questions with Dr. Michael Hirsh, Medical Director of the Department of Public Health in Worcester and director of pediatric trauma at UMass Memorial Health, and Dr. Todd Ellerin, director of infectious diseases at South Shore Health.
Community Investment, otherwise known as place-based investment, helps create the social and physical environments that support community health over the long term. In this first episode of the series, Doug Brown, CEO of UMass Memorial Community Hospitals, and chief administrative officer of UMass Memorial Health and Lillian Montoya, president and CEO, CHRISTUS St. Vincent Health discuss how the health systems are investing in their communities to address affordable housing, food insecurity and other priority needs to improve the health of individuals and communities and create sustainable change. For more information on AHA's Community Investment conversations visit https://www.aha.org/center/population-health/community-investment-health/conversations
HFMA President and CEO Joe Fifer interviews Sergio Melgar, CFO at UMass Memorial Health, about his history with health systems in peril and what he thinks could come out of pandemic-era changes. Mentioned in this episode: HFMA's Healthcare 2030 series
"Next, I want to tell our homeschool listeners about Classy Artist Box. It is a company created by a Christian art teacher who sends you everything you need to create four art projects each month. You can use their written instructions and video lessons to help guide you through each project. In addition to the four new projects each month, you'll also have access to two and a half years worth of video lessons to enjoy as a member. Each type of subscription will cover a range of art media throughout the year, which means you have your art curricular needs covered. For 30% off of your first subscription order, use code CROSS30. To see more, check out www.ClassyArtistBox.com. Best and Worst States for Entrepreneurs “In this analysis, AdvisorSmith examined over 20 indicators of the health of the business environment in states across the nation using data from numerous sources, including the U.S. Bureau of Labor Statistics and the Small Business Administration. Some of the factors we considered included personal and corporate tax policies, rates of business formation and hiring for new businesses, funding availability, and business survival rates. We ranked all 50 states and the District of Columbia based upon an aggregated score considering all these factors.” The Postal Service said it is changing estimated delivery times for first-class mail as part of it's 10-year strategic plan for improving service. https://www.krem.com/article/news/nation-world/usps-shipping-standards-change-october-1/417-79eb3fc6-9a5d-4f11-a2d7-28e2858317eb “The USPS is changing the standard on how fast you get your mail, with a slowdown that starts Oct. 1. The Postal Service is creating new service standards, which will mean longer first-class mail delivery times and cuts to post office hours. Starting Friday, first class mail may take as long as 5 days to reach destinations in the contiguous US. That's a change from the previous standard of 3 days. USPS said that standard led to an over-reliance on air travel, which is more costly that ground transportation. The Postal Service will increase time‐in‐transit expectations by 1 or 2 days for certain mail that needs to travel longer distances. If you're shipping something within 139 miles, you can expect it to take 2 days. For anything traveling up to 930 miles, expect 3-day shipping. Times go up to 4 or 5 days for anything over 930 miles traveled. Officials say most mail will be unaffected, but they recommend planning ahead and sending first class mail early, if it has to travel far distances.” Leave it to the government to define “improving service” as actually lowering standards of service. CWWI: Did you know that more than 75% of those raised in evangelical, Presbyterian, and Reformed churches don't pursue any kind of Christian higher education? Surprising isn't it. Cornerstone Work & Worldview Institute is seeking to provide a new, exciting, and affordable option for Christians. Our mission is to build Kingdom culture in the workplace by equipping our students in a Trinitarian worldview and vocational competencies. Our low-cost full-time program offers integrative course modules, internships, and mentoring so our students can finish debt-free with vocational preparation, a robust faith, and financial potential to build strong godly families and homes rooted in their communities and churches long-term. Our program is offered face-to-face in beautiful Southern Illinois or remotely, anywhere you are. Visit our website at www.cornerstonework.org to find out more about enrolling. Fauci on Face the Nation: Can we gather for Christmas? Play Clip: Crazy Aussie Bureaucrat: Play Clip: Virus surge hits New England despite high vaccination rates https://apnews.com/article/coronavirus-pandemic-health-pandemics-vermont-d25aae90b2dda65b3d1c2c0d5d00156c?utm_source=Twitter&utm_medium=AP&utm_campaign=SocialFlow “Despite having the highest vaccination rates in the country, there are constant reminders for most New England states of just how vicious the delta variant of COVID-19 is. Hospitals across the region are seeing full intensive care units and staff shortages are starting to affect care. Public officials are pleading with the unvaccinated to get the shots. Health care workers are coping with pent-up demand for other kinds of care that had been delayed by the pandemic. “I think it's clearly frustrating for all of us,” said Michael Pieciak, the commissioner of the Vermont Department of Financial Regulation who monitors COVID-19 statistics for the state. “We want kids to be safe in school, we want parents not to have to worry about their child's education and health.” Even though parts of New England are seeing record case counts, hospitalizations and deaths that rival pre-vaccine peaks, largely among the unvaccinated, the region hasn't seen the impact the delta variant wave has wrought on other parts of the country. According to statistics from The Associated Press, the five states with the highest percentage of a fully vaccinated population are all in New England, with Vermont leading, followed by Connecticut, Maine, Rhode Island and Massachusetts. New Hampshire is 10th. According to the AP data, full vaccination rates across the six New England states range from a high of 69.4% in Vermont to 61.5% in New Hampshire. Despite the relatively high vaccination rates — the U.S. as a whole is averaging 55.5% — there are still hundreds of thousands of people across the region who, for one reason or another, remain unvaccinated and vulnerable to infection. Now, a Rhode Island official said he didn't think the 70% vaccination goal, once touted as the level that would help end the pandemic in the state, is enough. “What we've learned with delta and looking beyond delta, is because that's where our focus is as well, to really reach those levels of vaccination, to give you that true population level protection, you need to be in excess of 90%,” said Tom McCarthy, the executive director of the Rhode Island Department of Health COVID Response Unit.” Note what the AP article goes on to say: “Head of UMass Memorial Health, the largest health system in central Massachusetts, said recently that regional hospitals were seeing nearly 20 times more COVID-19 patients than in June and there isn't an ICU bed to spare. Case counts in Vermont, which has continually boasted about high vaccination and low hospitalization and death rates, are the highest during the pandemic. Hospitalizations are approaching the pandemic peak from last winter and September was Vermont's second-deadliest month during the pandemic. On Sept. 22, Maine had nearly 90 people in intensive care units, a pandemic peak for the state. Maine also recently passed 1,000 deaths since the start of the pandemic.” Closing This is Gabriel Rench with Crosspolitic News. Support Rowdy Christian media by joining our club at fightlaughfeast.com, downloading our App, and head to our annual Fight Laugh Feast Conference next fall. With your partnership, together we will fight outdated and compromised media, engage news and politics with the gospel, and replace lies and darkness with truth and light. Go to fightlaughfeast.com to take all these actions. Have a great day. Lord bless
Today on Boston Public Radio: We start the show by talking with listeners about the current gridlock in Congress, and why divisions persist despite Democrats' control of the Senate, House and Presidency. Shirley Leung discusses her latest column about the escalating humanitarian crisis at Mass and Cass, and its impact on local businesses and nonprofits in the area. Leung is a business columnist for The Boston Globe and a BPR contributor. Dr. Eric Dickson gives a window into the pandemic in Central Massachusetts, where the largest healthcare system in Central New England has run out of ICU beds amid an influx of COVID-19 cases. Dickson is the President and CEO of UMass Memorial Health, based in Worcester. Paul Reville updates listeners on all things schools, including dropping MCAS scores and why he thinks Massachusetts schools are not as effective as they should be. Reville is the former Massachusetts secretary of education and a professor at Harvard University's Graduate School of Education, where he also heads the Education Redesign Lab. His latest book, co-authored with Lynne Sacks, is “Collaborative Action for Equity and Opportunity: A Practical Guide for School and Community Leaders.” Boston City Councilor Michelle Wu talks about her views on racial justice, the transportation crisis and other visions for Boston as she moves forward in the race for city mayor. Wu is a Boston City Councilor At-Large running for mayor of Boston. Jon Gruber argues that the demand for workers amid high unemployment is due to workers' desire for more humane hours, higher wages and generally better working conditions. Gruber teaches economics at MIT. He was instrumental in creating both the Massachusetts health-care reform and the Affordable Care Act, and his latest book is “Jump-Starting America: How Breakthrough Science Can Revive Economic Growth And The American Dream.” We end the show by asking listeners about ways they have built community during the pandemic.
This episode features Neil Gilchrist, Chief Pharmacy Officer of UMass Memorial Health. Here, he discusses workforce development, the continued shift to value and outcomes based services, and more.
On July 1st, Harrington officially became a part of the UMass Memorial Health System. Harrington HealthCare System board members voted in early 2020 to begin steps to pursue an acquisition agreement with UMass Memorial. The acquisition brings 1,400 Harrington employees to UMass Memorial Health, swelling its ranks to more than 15,000 caregivers.
Today, we have another guest on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban. Our guest is Cliona Archambeault, the Director of Process Improvement at one of our customers, UMass Memorial Health. Topics and questions: In building a culture of improvement, what’s the explanation and expectation for new caregivers? Example of small improvements? Manager and leadership role? Impact of Covid on your improvement work? Using KaiNexus for idea system - 'Innovation Station" Why a phased approach to roll out? Tabulating stats and results numbers? 90,000 ideas — putting the old ones into KaiNexus
From May 20 -- See the video version Presented by Robert Pitney, Process Improvement Engagement - System Co-Owner at UMass Memorial Health Care Jon Brown, Continuous Improvement Manager at Crosby's Moderated by Mark Graban, Senior Advisor, KaiNexus KaiNexus has such an interesting and diverse customer base, and this Customer Month webinar certainly highlights that! Join us to hear two leaders share about their continuous improvement practices, how the pandemic has impacted them, and how KaiNexus is a big part of their approach and success. Crosby's: While molasses continues to be the mainstay of the business, Crosby’s has an ever-expanding line of dry-sugar-based products and syrups, with distribution in Canada, the New England States, and other international locations. UMass Memorial Health: The largest health care system in Central Massachusetts offering the region’s most sophisticated medical technology & support services. LINKS discussed during the session: Our published customer impact numbers…. Cumulative across all customers over 10 years Eric Dickson on Lean and their turnaround strategy
We speak to Dr. Dickson about his journey with Continuous Improvement, getting physicians involved in experimentation, and loving & serving his team members at UMass Memorial Health Care.