Bright Minds of eCommerce Podcast

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The Bright Minds of eCommerce podcast is designed to share the inner workings of the eCommerce world. Sharing success stories from successful entrepreneurs as well as advice from eCommerce experts. Hosted by Dahna Borg - Founder of Bright Red Marketing - your specialists in eCommerce advertising.

Bright Minds of eCommerce


    • May 14, 2024 LATEST EPISODE
    • every other week NEW EPISODES
    • 28m AVG DURATION
    • 64 EPISODES


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    Latest episodes from Bright Minds of eCommerce Podcast

    Designing a life you love with Christine Innes from The Corporate Escapists

    Play Episode Listen Later May 14, 2024 20:16


    In this episode, we're talking to Christine Innes from the Corporate Escapists about her journey from the corporate world to entrepreneurship. Christine shares insights on the importance of storytelling, mindset, and authenticity in business. We also chat about the power of having a supportive community, adapting to change, and networking opportunities for entrepreneurs. Tune into this fantastic conversation and hear how to design a life you love.   In today's episode,  you'll learn: The power of storytelling in business The importance of mindset Building community and connection Free vs paid stories in advertising Content repurposing The Moment Theory Importance of authenticity in eCommerce Embracing the ever-evolving business journey.   Links from the show: Bright Red Marketing Episode 64 The Corporate Escapists Podcast The Corporate Escapist Website, Instagram, and Facebook Podcast Recommendation: Online Marketing Made Easy, Manifestation Babe Book Recommendation: Think Like a Monk by Jay Shetty See omnystudio.com/listener for privacy information.

    Maximising your eComm photography with Catherine Abe from CollabArts

    Play Episode Listen Later Apr 30, 2024 36:36


    In this episode of the Bright Minds of E-Commerce Podcast, Dahna is joined by Catherine Abe from Collabarts to chat about maximising your eComm photography. Catherine emphasises the importance of consistency in branding and the significance of aligning your photography with your brand's identity to communicate the desired message effectively to your audience. Tune in for some tips on photography, repurposing content and upcoming trends.   In today's episode, you'll learn: Importance of consistency in branding Achieving professional quality with lighting Repurposing content for maximum impact Drawing inspiration from Art for unique content Emerging trends in photography and videography Diversifying content for eCommerce success   Links from the show: Bright Red Marketing Episode 63 Building Beauty Brands Podcast Collabarts Website, Instagram, Facebook, and TikTok Podcast Recommendation: The Diary of a CEO by Steven Bartlett Book Recommendation: Unreasonable Hospitality by Will Gidara Special Offer: 10% off all services See omnystudio.com/listener for privacy information.

    A Breakdown of Meta's Advantage Plus Suite

    Play Episode Listen Later Apr 16, 2024 9:42


    In this solo episode, I am breaking down Meta's Advantage Plus suite. This suite aims to streamline the process of running ads through automation and improved AI algorithms. It comprises five main components: Advantage Plus shopping, Advantage campaign budget, Advantage Plus audiences, Advantage Plus placements, and Advantage Plus creative. I'll talk you through the pros and cons of each and the importance of understanding ad placements and maintaining visually appealing ads.    In today's episode,  you'll learn: The different elements of the Advantage Plus suite: The Advantage Plus Shopping Advantage Campaign Budget Advantage Plus Audiences Advantage Plus Placements Advantage Plus Creative The pros and Cons of each of these The future of Advantage Plus Suite   Links from the show: Bright Red Marketing Episode 62 Book a free strategy session  See omnystudio.com/listener for privacy information.

    Selling without Selling with Debbie Hatumale-Uy from Only the Sweet Stuff

    Play Episode Listen Later Apr 1, 2024 22:29


    Joining me in this episode is Debbie Hatumale-Uy, founder of Only the Sweet Stuff. Debbie shares her journey from a creative outlet to a thriving crafting business and how she blended her marketing and crafting expertise to transition into coaching for e-commerce success. We had a fantastic conversation about leveraging social media, niche targeting, and analysing metrics as well as tips on work-life balance and mindfulness. And Debbie offers listeners a special offer so make sure you listen to the end to find out how to access that.   In today's episode,  you'll learn: Creation of Only the Sweet Stuff Key metrics for eCommerce success Navigating TikTok for business The importance of community building Daily habits for business success Special offer for listeners.   Links from the show: Bright Red Marketing Episode 61 Only the Sweet Stuff Website, Instagram, Facebook,  and TikTok Podcast Recommendation: The Diary of a CEO by Steven Bartlett See omnystudio.com/listener for privacy information.

    Building Brand Identity and Reputation through PR with Eve Anderson from Eden Communications

    Play Episode Listen Later Mar 19, 2024 36:49


    In today's episode, we're joined by Eve from Eden Communications and we had an insightful conversation about public relations (PR) in the context of e-commerce - profiling the owner's expertise, building their market niche, and ensuring strong brand recall among consumers. We also discussed that PR involves creating, managing, and structuring a brand's identity and reputation in the public.   In today's episode,  you'll learn: The role of PR in eCommerce Strategies for effective PR Differentiating between PR and marketing  Handling PR challenges The importance of crisis management  Tracking PR success The value of PR.   Links from the show: Bright Red Marketing Episode 60 Eden Communications Website, Instagram, and TikTok Book Recommendation: Why Didn't Anybody Tell Me This Sh*t Before?": Wit and Wisdom from Women in Business by Marcella Allison and Laura Gale Podcast Recommendation: Not Too Cool 4 School by Dylan Howard See omnystudio.com/listener for privacy information.

    From Idea to Innovation, Crafting Better Products with Asha Dillon from Leadr Pet

    Play Episode Listen Later Feb 19, 2024 27:14


    In today's episode, we sit down with Asha Dillon, founder of Leadr, a pioneering brand in the pet wellness industry. Asha shares her journey from corporate product development to entrepreneurship, highlighting the importance of identifying market trends, infusing innovation into product development, and embracing sustainable practices. Join us as we explore the challenges and triumphs of building a business with purpose and passion.   In today's episode,  you'll learn: Identify Market Trends: Recognising shifts in consumer behaviour and market demands is crucial for business success. Transitioning to Entrepreneurship: Starting a business requires humility, perseverance, and adaptability, especially when transitioning from corporate roles. Innovation in Product Development: Prioritize science-backed ingredients and innovative formulations to create effective products that address market needs. Adapting Marketing Strategies: Utilize both organic and paid marketing channels, adapting strategies to resonate with the target audience. Sustainable Practices: Incorporating sustainable practices, such as eco-friendly packaging, not only aligns with consumer values but also fosters brand loyalty. Patience in Product Development: Patience and perseverance are essential in overcoming challenges during product development, ensuring the final product meets quality standards.   Links from the show: Bright Red Marketing Episode 59 Leadr Pet Website, Instagram, and TikTok Book Recommendation: The Hard Thing About Hard Things by Ben Horowitz Podcast Recommendations: How I Built This with Guy Raz and On Purpose with Jay Shetty UGC Platform Recommendation: Tolstoy Special Discount Code: Leadr20 See omnystudio.com/listener for privacy information.

    Keys to a Successful Start-Up Brand with Rebecca Dickson from Hatch

    Play Episode Listen Later Feb 12, 2024 19:47


    In today's episode, we're thrilled to welcome Rebecca from Hatch! Join us as we delve into the intricacies of launching an e-commerce brand in the midst of COVID-19, the art of crafting a unique brand identity, and navigating the complexities of product development. Rebecca shares her invaluable insights and top strategies for entrepreneurs looking to make their mark in the world of online business. Get ready to discover actionable advice, relatable stories, and expert tips to elevate your e-commerce game.   In today's episode,  you'll learn how to: Develop a strong brand identity and understand your target market effectively before proceeding with product development. Stand out in the market by having a unique point of view and focusing on solving specific problems for your customers. Utilize mentorship and expert advice to navigate the challenges of sourcing products and other aspects of starting a business. Take actionable steps towards entrepreneurship while being mindful of the risks involved and the necessary investments of time and money. Strike a balance between digital marketing efforts and building human connections with your audience to create authentic relationships and enhance your brand's visibility. Links from the show: Bright Red Marketing Episode 58 Hatch's Website, Instagram, and Facebook Page Book Recommendation: Of Gold & Dust by Samantha Wills & Rich Dad, Poor Dad By Robert Kiyosaki Podcast Recommendations: Diary of a CEO by Stephen Bartlett & Shameless by Shameless Media Bright Red Marketing Episode 58 Hatch's Website, Instagram, and Facebook Page Book Recommendation: Of Gold & Dust by Samantha Wills & Rich Dad, Poor Dad By Robert Kiyosaki Podcast Recommendations: Diary of a CEO by Stephen Bartlett & Shameless by Shameless Media See omnystudio.com/listener for privacy information.

    Creative Marketing Ideas and Overcoming Imposter Syndrome with Maggie Outridge from St Argo

    Play Episode Listen Later Jan 28, 2024 28:00


    In today's episode, we sit down with the dynamic Maggie Outridge from St Argo to explore the fascinating journey of product development, savvy SEO strategies, and the art of influencer marketing shifts. Join us as we delve into the key lessons and strategies that have propelled St Argo's success in the world of pet accessories and beyond. Get ready to unlock valuable insights on embracing imperfections, adapting to industry trends, and building a brand that stands out.   In today's episode,  you'll learn how to: Embrace imperfections and take chances, refining products based on customer feedback rather than aiming for perfection from the start. Navigate the evolution from a designer pet carrier concept to an expanded product line, emphasising adaptability and openness to evolving ideas. Strategically use themed collections, such as the Wedding and Christmas Collections, not just as products but as a powerful tool for improving SEO and brand discoverability. Shift your influencer strategy from dog-focused influencers to those in women's fashion, lifestyle, fitness, and homewares to broaden audience connections. Overcome Imposter Syndrome by acknowledging it and seeking inspiration from podcasts and insights shared by others who have faced similar feelings. Understand the significance of having a clear point of difference, evolving from a vegan pet accessories brand to emphasising connections with women's fashion and lifestyle. Build a fluid and adaptable daily routine, balancing the importance of daily tasks with the flexibility to adapt focus based on changing needs.   Links from the show: Bright Red Marketing Episode 57 St Argo's Website and Instagram Book recommendation: Shoe Dog: A Memoir by the Creator of Nike See omnystudio.com/listener for privacy information.

    Safeguarding your brand through Intellectual Property Know-how with Lisa Win from Win Trade Marks

    Play Episode Listen Later Jan 15, 2024 34:08


    Let's delve into the world of intellectual property and brand protection with a seasoned expert, Lisa Win from Win Trademarks. Join us as we explore the crucial nuances of trademarks, the pitfalls entrepreneurs might encounter, and the strategic insights to safeguard your brand. Uncover the lesser-known aspects of intellectual property and gain valuable advice from Lisa, as we navigate the complexities of building and preserving your brand in the ever-evolving business landscape.   In today's episode you'll learn: The vital role of trademarks in brand protection and avoiding legal issues. Real-life stories highlighting the intellectual property challenges entrepreneurs often face. Strategic insights into the trademarking process and its value as a business investment. Overlooked aspects of brand protection, including impacts on labels, packaging, and online presence. Dispelling common misconceptions about trademarks and navigating intellectual property complexities. Proactive tips for monitoring and safeguarding your brand against potential infringements. The importance of professional expertise in ensuring a smooth trademark application process. Avoiding costly rebranding and legal disputes through a proactive intellectual property approach. Lisa Win's habits for staying focused and organised in the world of trademarks. Insights into trademarking timelines, costs, and common business challenges.   Links from the show: Bright Red Marketing Episode 56 Win Trade Marks Website and Facebook Page Book Recommendation: The Big Leap by Gay Hendricks  See omnystudio.com/listener for privacy information.

    Exploring Ambassador Programs and Influencer Strategies with Michelle Tweddle from Touché

    Play Episode Listen Later Dec 18, 2023 18:55


    Join us as we uncover the journey of creating a brand dedicated to eco-friendly luxury bedding, exploring the challenges and triumphs of marketing in the digital age, and unveiling unique strategies for business growth. Our guest, Michelle Tweddle, founder of Touché, shares invaluable lessons, from building ambassador programs to leveraging the power of TikTok. Get ready for a deep dive into the world of e-commerce innovation and strategic marketing alliances.   In today's episode you'll learn: Discovering insights into market gaps, inspired by a quest for sustainable bedding. Exploring the journey of product development, fabric selection, and the choice of antibacterial eucalyptus for eco-friendly bedding. Unveiling TikTok's marketing potential, focusing on educational content and exposing the cruelty in traditional silk production. Building authentic ambassador programs by collaborating with individuals genuinely passionate about the product. Implementing a unique PR strategy, involving thoughtfully curated packages sent to publications to showcase a compelling story. Embracing the importance of values over follower count when selecting influencers and aligning with creators who resonate with the brand. Achieving content balance on TikTok, emphasising a diverse strategy and community building over a singular focus on virality. Understanding the virtue of patience in business, urging entrepreneurs to focus on personal progress instead of making comparisons. Adopting daily productivity hacks, focusing on three key tasks to avoid overwhelm and ensure completion. Utilising a game-changing productivity hack using   Links from the show: Bright Red Marketing Episode 55 Touché's Website, Instagram, and Facebook Page In podcast mentions: Guerilla Marketing by Jay Conrad Levinson and Boomerang for Gmail  Receive 15% off Touché with code: brightred15 See omnystudio.com/listener for privacy information.

    Avoiding Burnout and Building Profitable Relationships with Business Strategist, Annelise Worn

    Play Episode Listen Later Dec 4, 2023 27:57


    Welcome to another episode of the Bright Minds of E-Commerce podcast. Today, we're joined by the brilliant Annelise Worn, a Business Strategist with a wealth of experience in navigating the e-commerce landscape. Get ready for a conversation packed with valuable tips on collaborations, visibility, mindset mastery, and simplifying strategies for e-commerce success.   In today's episode you'll learn: The importance of mindset mastery in e-commerce Strategies to increase visibility and stand out in a crowded market Building profitable relationships and collaborations for business growth Avoiding burnout by simplifying your business and setting realistic goals Identifying and plugging time and money leaks in your operations When and how to hire help and how to delegate tasks for optimal efficiency Focusing on the five key metrics/numbers every e-commerce business owner should monitor Streamlining your daily habits and morning routine for success   Links from the show: Join the waitlist for – Small Budgets, Big Results Bright Red Marketing Episode 54 Annelise's Website, Instagram, and Facebook Page Podcast Recommendation: Gambition Radio with Ali Brown In podcast mentions: Four Hour Work Week by Tim Ferriss & Think It, Be It by John Mitchelle See omnystudio.com/listener for privacy information.

    From 10k in 10 Minutes to 150 Stockists within 2 Years with Victoria Scuteri from Destino the Label

    Play Episode Listen Later Nov 20, 2023 25:39


    In this episode of the Bright Minds of E-Commerce Podcast, Dahna sits down with Victoria Scuteri, the visionary founder of Destino the Label. Join the conversation as Victoria shares the brand's profound narrative and product, achieving a successful brand launch, navigating grief, moving into wholesale and triumphing in e-commerce. Gain actionable insights and discover the keys to thriving in business. Tune in for a tale of resilience, passion, and strategic success.   In today's episode you'll learn: The power of personal stories and emotional connections in building a brand. Strategies for a successful product launch, including social media, email marketing, and word of mouth. Overcoming grief and turning a personal journey into a positive force for others. The importance of making your business stand out by solving a problem, creating emotional connections, or offering something unique. Key insights into wholesaling, from the initial decision to the importance of understanding your target market. Practical tips for e-commerce businesses, emphasizing simplicity in processes for customers and wholesalers alike. The significance of non-negotiable daily habits for maintaining balance and avoiding burnout.   Links from the show: Join the waitlist for - Small Budgets, Big Results Bright Red Marketing Episode 53 Destino the Label Website, Instagram and Facebook Page Podcast Recommendation: The Mindset Mentor Book Recommendation: Rich Dad, Poor Dad by Robert Kiyosaki Special Offer: 15% off the whole website using the code: brightred See omnystudio.com/listener for privacy information.

    Making the Most of Your Product Photography with Paige Noelle

    Play Episode Listen Later Nov 13, 2023 37:27


    Welcome to another episode of Bright Minds of eCommerce, where this week, we delve into the world of product photography with the talented Stylist and Product Photographer, Paige Noelle. In this insightful conversation, Paige shares invaluable tips and strategies to elevate your brand through product imagery. From DIY to professional photography, get all your tips here. Whether you're just starting or looking to refine your visual identity, Paige's expertise provides a roadmap for creating stunning product photos that captivate your audience. Stay tuned for a deep dive into the art and science of product photography. In today's episode you'll learn: Tips and tricks to DIY exceptional photos at home. The importance of finding a photographer who aligns with your aesthetic and product style. Tips for assessing a photographer's compatibility through their portfolio and communication style. The significance of having a diverse product photo library, including lifestyle, stylised, and classic e-commerce shots. Utilising tools such as Lightroom and Canva for quick wins, such as correcting deep edge imagery and creating compelling visuals. The strategy of “eating the frog” – tackling the most significant task first to boost productivity. Leveraging a seasonal approach in product photography to extend the longevity of your imagery. Creative ways to make the most out of your product photos, from collaborative Christmas competitions to versatile set creations. The benefits of having a well-organised and accessible product photo library for consistent content creation. Links from the show: Join the 5-Day Ad Sprint! Bright Red Marketing Episode 52 Paige Noelle Stylist Website and Instagram Get Paige's Free Photo Product Planner! The Drop Studio for beautiful backgrounds Podcast Recommendations: The Lisa and Sarah Show, Rise and Conquer, We Don't Have Time for This, and The Diary of a CEO See omnystudio.com/listener for privacy information.

    Navigating Business in an Untapped Market & Maximising PR Opportunities with Rachel Crawford from Harlow Harry

    Play Episode Listen Later Oct 31, 2023 22:12


    This week, we explore the fascinating journey of Harlow Harry, a brand that offers luxury dog perfumes and grooming products. In telling their story, Co-Founder Rachel Crawford offers valuable insight and lessons. As an e-commerce success story, this episode serves as a lesson in creativity, persistence, and how to turn a simple idea into a thriving business.   In today's episode you'll learn: Considering MOQs (Minimum Order Quantities) when manufacturing pet products and starting small to test market demand. The value of testing and trying various marketing channels, including TikTok, Google Ads, and email marketing. How to secure PR opportunities and also considering the services of a publicist. The importance of user-generated content (UGC) for e-commerce, whether it's from customers or influencers. Maintaining a healthy balance in a business partnership with a friend. The need to give marketing strategies and platforms time to prove their effectiveness before making conclusions. The benefits of creating a structured daily routine and blocking time in the diary for focused work.   Links from the show: Book Your Free Strategy Session! Bright Red Marketing Episode 51 Harlow Harry Website, Facebook, Instagram,and TikTok Use code 'Bright Red 15' for 15% off! Podcast Recommendations: Shameless, The Mindset Mentor, and The Lazy CEO See omnystudio.com/listener for privacy information.

    Strategies for Success: Mastering Email Marketing for eCom Businesses with Priya Radia from Flow Butler

    Play Episode Listen Later Oct 23, 2023 34:06


    Let's delve into the world of email marketing, a crucial tool for e-commerce businesses. Our return guest Priya Radia, from Flow Butler, shares her expertise and unravels the strategies that can help you master this powerful marketing tool. Whether you're an e-commerce entrepreneur or an experienced marketer, Priya's insights will provide you with actionable tips and a fresh perspective on optimising your email marketing efforts  Tune in and learn how to enhance your email marketing game and take your e-commerce business to the next level!   In today's episode you'll learn: Conducting A/B testing to refine messaging and uncover customer preferences. Experimenting with different messaging and offers, particularly during non-peak seasons to get ready for a busy period. The importance of creating email flows to nurture and convert customers as an e-commerce business. Tailoring the quantity and content of emails based on the buyer's journey and customer behaviour. Understanding personalised messaging to address various customers. Leveraging path length and time lag reports in Google Analytics to analyse the customer journey and optimise email flows. Seeking assistance to set up email marketing and evaluating your business's stage and performance. Crafting compelling offers that incorporate mental triggers e.g scarcity and urgency to boost your average order value. Enhancing connections by using plain text emails.   Links from the show: Book Your Free Strategy Session! Bright Red Marketing Episode 50 Flow Butler Website - Offer: Bright Red for 20% off your 1st month! Flow Butler Instagram Book Recommendation: The 22 Immutable Laws of Marketing by Al Ries and Jack Trout See omnystudio.com/listener for privacy information.

    Building a Brand Committed to Sustainability and Social Impact with Kelly Barrett from Underwear for Humanity

    Play Episode Listen Later Oct 16, 2023 0:02


    Welcome to another enlightening episode of the Bright Minds of e-Commerce. In today's conversation, we sit down with Kelly Barrett, the visionary founder of Underwear for Humanity. As an advocate for sustainability, Kelly has taken e-commerce to new heights with her profound commitment to ethical and eco-conscious practices. In this episode, we delve into the fascinating journey of Underwear for Humanity, Kelly shares her experiences, challenges, and triumphs, offering key takeaways for e-commerce entrepreneurs.    In today's episode you'll learn: The importance of approaching business with a thoughtful and deliberate mindset, avoiding rushed decisions. Why sustainability should be a top priority for your brand and how to prioritise it even if it means facing delays. The journey towards B Corp certification and the benefits of working with a consultant in this process. Strategies for educating your customers about sustainable practices and managing their expectations, fostering a cultural shift. How to implement recycling initiatives and the impact of repurposing old underwear and bras. Incorporating socially regenerative business practices, from working with underrepresented suppliers to ethical manufacturing and fair wages. The concept of one-for-one donations and how it leads to continuous charitable contributions. The idea of living in "flow" in business, embracing possibilities, and avoiding excessive control. Embedding sustainability in various aspects of your business, including sourcing, supplier relationships, office practices, and charitable initiatives.   Show Notes: Book Your Free Strategy Session! Bright Red Marketing Episode 49 Underwear for Humanity Website, Facebook, and Instagram  See omnystudio.com/listener for privacy information.

    Maximising Chat GPT's Potential with Ami Williamson from Damn Write

    Play Episode Listen Later Oct 9, 2023 24:39


    Welcome back to another exciting episode featuring Ami Williamson from Damn Write! In this episode, we're diving deep into the fascinating world of AI and language models. We'll uncover the incredible capabilities and limitations of Chat GPT, a language model trained on extensive internet data. Join us as we navigate this ever-evolving landscape and keep you informed about the latest developments in this thrilling field.   In today's episode you'll learn: The limitations of Chat GPT, including its memory constraints and potential for factual inaccuracies. How businesses can leverage Chat GPT for content generation, strategy, and more. How you can shape your brand's identity and voice using Chat GPT. The mastery of crafting effective prompts to get the desired AI-generated content. About privacy and copyright considerations when using AI like Chat GPT. To understand the importance of adding a human touch to AI-generated content. How to differentiate your content in an AI-driven landscape. The ethical use of AI and its role in enhancing human creativity.   Links from the show: Book Your Free Strategy Session! Bright Red Marketing Episode 48 Damn Write Website & Instagram Free Guide: Chat GPT Unleashed See omnystudio.com/listener for privacy information.

    Embracing Change and Crafting Delight with Lauren Siemonsma from Ochre Ceramics

    Play Episode Listen Later Aug 7, 2023 18:36


    Join us in today's episode as we sit down with Lauren Siemonsma, the creative force behind Ochre Ceramics. Lauren shares her journey of crafting ceramics and jewelry, delving into the challenges she faced, the evolution of her business model, and the essential role of sustainability and ethical practices. Discover how she stays inspired, connects with her audience, and maintains a perfect balance between routine tasks and joyful creativity. Tune in for insights on adapting, engaging, and finding your unique path in the world of e-commerce.   In today's episode you'll learn: How staying inspired can rejuvenate your business and creativity. The power of adapting your business model to align with your passion and values. Understanding the art of connecting authentically with your audience and building a loyal community. Practical ways to infuse sustainability and ethical practices into your business strategy. Insights into maintaining consistent and engaging marketing strategies that resonate with your audience. The secret to balancing routine tasks with joyful creativity in your daily work.   Links from the show: Book Your Free Strategy Session! Bright Red Marketing Episode 47 Ochre Ceramics Website Ochre Ceramics Upcoming Workshops! See omnystudio.com/listener for privacy information.

    Safeguarding Your eComm Business: Legal Essentials with Shalina Nandan-Sighn from Love Your Legals

    Play Episode Listen Later Jul 23, 2023 25:22


    Join us in this episode of the Bright Minds of eCommerce podcast as we explore the world of legal protection and business contracts with Shalina Nandan-Sighn, founder of Love Your Legals. Discover the significance of well-crafted contracts for online businesses and learn how they can safeguard your brand and customer journey. Shalina shares valuable insights and practical tips to empower entrepreneurs in confidently navigating the legal aspects of their business. Whether you're just starting or an established business owner, this episode offers essential guidance to protect your brand and ensure your business thrives in the competitive e-commerce space. Don't miss the opportunity to learn how to be the advocate your business needs and handle legal matters with grace and confidence.   In today's episode you'll learn: The significance of well-drafted contracts for your e-commerce business: Strengthening your brand and fostering customer connections Making the right choice: Templates or custom contracts for your e-commerce endeavours Ensuring clarity in your website policies: Privacy, terms of use, and e-commerce compliance Contracts that matter: Handling influencer partnerships and competitions effectively Boosting confidence in refund policies and terms of sale for e-commerce success Tailoring contracts to align with your business's risk profile and marketing approach Empowering your e-commerce journey through effective contracts: Advocacy for your business Keeping contracts current: Adapting to business growth and changing needs   Links from today's show: Book Your Free Strategy Session! Bright Red Marketing Episode 46 Love Your Legals Love Your Legals - Facebook Group  See omnystudio.com/listener for privacy information.

    Embracing change and growth while crafting a doll empire with Forever Dolls Founder, Emma Egel

    Play Episode Listen Later Jul 17, 2023 19:39


    Join us in this episode of the Bright Minds of eCommerce podcast as we hear from Emma Egel, the founder of Forever Dolls. Emma discusses her entrepreneurial journey, shares valuable insights, and provides practical takeaways for success. Don't miss this opportunity to gain inspiration from her experiences and learn how to focus on the right marketing channels, plan for long-term growth, prioritise profit, manage finances effectively, leverage subscription models, promote body positivity, engage with customers, implement strategic planning, and explore valuable resources. Whether you're a business owner or an aspiring entrepreneur, this episode offers valuable guidance to navigate the challenges of business growth and create a flourishing enterprise. In today's episode you'll learn: The importance of incorporating long-term planning to align business goals and strategies How implementing the Profit First system prioritises profit and manages cash flow effectively To be mindful of financial challenges and carefully manage debt and expenses How utilising subscription models can increase average order value and establish consistent revenue streams The impact in fostering personalised customer experiences through platforms like Facebook and email marketing Links from today's show: Book Your Free Strategy Session! Bright Red Marketing Episode 45 Forever Dolls Forever Dolls - VIP Facebook Group  See omnystudio.com/listener for privacy information.

    Streamline success by implementing systems and conquering overwhelm with Business Coach Kristy Robinson

    Play Episode Listen Later Jul 10, 2023 24:46


    Tune in to this episode of Bright Minds of eCommerce as I speak with Business Coach Kristy Robinson. Kristy shares her journey, valuable lessons, and practical tips for success. Don't miss out on the opportunity to learn from her experiences and discover how you can embrace change, implement systems, and find the support you need to achieve your business goals. If you're a business owner or an aspiring entrepreneur looking to navigate the challenges of growth and build a thriving business? This episode's for you! In today's episode you'll learn: The importance of embracing change and challenges, seeing them as opportunities for growth How having a strong network can positively impact your business and personal growth Insights on how systems and automation can streamline processes, increase efficiency, and ultimately lead to a more productive and thriving business How delegation can empower teams, foster innovation, and prevent burnout Techniques for managing overwhelm, practical tips for prioritising tasks, practising self-care, and maintaining a healthy work-life balance And much more! Links from today's show: Book Your Free Strategy Session! Bright Red Marketing Episode 44 Kristy Robinson Business Consulting See omnystudio.com/listener for privacy information.

    Unleashing the power of emotional selling and authentic storytelling with Julia Foyster from Tweed Real Food

    Play Episode Listen Later Jun 5, 2023 29:50


    Join me as I chat with Julia Foyster from Tweed Real Food. Julia reveals how emotional storytelling has been the driving force behind their eCommerce success, connecting customers to their farming heritage and fostering resilience in the face of challenges. Don't miss this inspiring conversation on the power of emotions in eCommerce and so much more! In today's episode you'll learn: The power of creating an emotional selling proposition to establish a strong connection with customers How to effectively use storytelling as a marketing strategy to captivate and engage your audience The importance of building familiarity and authenticity to gain the trust of customers and stand out from competitors Strategies for overcoming challenges and sharing your journey to inspire and connect with customers The value of building a community around your brand to foster loyalty and support And so much more! Links from today's show: Book Your Free Strategy Session! Tweed Real Foods Website There's a Story Behind Every Meal - Story & Recipe Book Tweed Real Foods - Try Me Sample! Bright Red Marketing Episode 43 See omnystudio.com/listener for privacy information.

    Designing profitable brands for a sustainable future with Carly Stirling from Studio Carly

    Play Episode Listen Later May 29, 2023 39:06


    Getting your website and branding right is one of the most crucial ways to stand out and be successful in the eCommerce space today. Carly shares so much in this episode, content, branding, personal branding, and all the features your site has to give you the best chance at success.  In today's episode you'll learn: How to work backwards from your content to create a solid brand strategy The importance of brand consistency The importance of building a personal brand Crafting the perfect product page and what that looks like And so much more Links from today's show: www.brightredmarketing.com.au/free-strategy-session www.studiocarly.com  www.brightredmarketing.com.au/episode42 See omnystudio.com/listener for privacy information.

    Growing with the Unique Challenges of a Handmade Business with Rosie Browning from Know The Rose

    Play Episode Listen Later May 22, 2023 20:33


    The beauty of a handmade business is in its uniqueness but it poses its own unique set of challenges. Join us as we talk with Rosie Browning from Know the Rose as we talk all things business and marketing in the handmade world. In today's episode you'll learn: How to stand out at markets, and in business Pros and Cons of Etsy as a marketplace and her decision to close down her Etsy store The challenges of a handmade business and how to mitigate those challenges The power of showing up on Instagram And so much more Links from today's show: www.brightredmarketing.com.au/free-strategy-session https://www.knowtherose.com.au/ www.brightredmarketing.com.au/episode41 See omnystudio.com/listener for privacy information.

    Overcoming overwhelm with systems and a VA to help you grow Kirsty Whybrow from Kirsty & Co.

    Play Episode Listen Later May 15, 2023 21:21


    If you're overwhelmed with business hiring a VA can be one of the best things for your business, streamlining and systematising so you can focus on the important things. In this episode Kirsty shares her favourite systems, tools to build your socials, the importance of a personal brand, and building a community - and of course, how to find the best help for you and your business. If you're feeling the overwhelm and ready to hire someone this episode is for you! In today's episode you'll learn: The best software and tools to streamline your business 4 different kinds of content to post on your socials  The importance of building a personal brand How to find the perfect VA for you when 7,000 people comment on your post in that group And so much more Links from today's show: www.brightredmarketing.com.au/free-strategy-session https://kirstyandco.com/  www.brightredmarketing.com.au/episode40 See omnystudio.com/listener for privacy information.

    Buying a business and making it your own with Alana Paulin from Canvast Co

    Play Episode Listen Later Apr 4, 2023 25:48


    Buying a business can be an amazing way to get into the business and eCommerce world. In today's episode Alana walks us through the purchasing process and how she made Canvast Co hers.  In today's episode you'll learn: The process she went through to buy the business One thing she wished she knew before starting the business What the rebranding process to make Canvast Co her own was like Her favourite planning tips for a productive week How to manage the work life balance And so much more Links from today's show:   www.brightredmarketing.com.au/free-strategy-session https://canvastco.com/ www.brightredmarketing.com.au/episode39 See omnystudio.com/listener for privacy information.

    Strategies to simplify your site, improve conversions and boost sales (and your free time) with Anna Tillotson from House of Cart

    Play Episode Listen Later Mar 28, 2023 26:40


    Getting your website right is one of the biggest challenges of an eCommerce store and today we're joined by Shopify Developer extraordinaire Anna from House of Cart. From how to get your site converting, the big mistake that is slowing down your site, and a bunch of tips and tricks to make your site inviting, this isn't an episode to miss! And if you listen till the end she shares some great tools she has and is happy to send your way! In today's episode you'll learn: Why you should hard code rather than get 'appy happy' The danger of pop-ups The importance of building a brand rather than just a website Her best conversion and optimisation tips The power of nurturing your customers through email And so much more Links from today's show: www.brightredmarketing.com.au/free-strategy-session https://houseofcart.com.au/ www.brightredmarketing.com.au/episode38 See omnystudio.com/listener for privacy information.

    The power and profitability of inclusivity and diversity in Fashion with Nikki Parkinson from Styling You The Label

    Play Episode Listen Later Mar 20, 2023 33:38


    It's 2023 and it's time for brands to fully embrace diversity and inclusivity if they aren't already - not just because it's the right thing to do, but because it makes good business sense. In this episode Nikki talks about her journey to create Styling You The Label, and why they use influencers as models and the power of embracing the female form in all shapes and sizes. She's a business powerhouse and shares the power of community and how you can develop meaningful relationships that will help grow your business.  In today's episode you'll learn: The power of diversity in your models and why it's so important How to find the best influencers for your business, manage those relationships and make it work for your business Building relationships and how to foster those relationships for growth And so much more Links from today's show: www.brightredmarketing.com.au/free-strategy-session https://www.stylingyou.com.au/ https://stylingyoushop.com.au/ www.brightredmarketing.com.au/episode37 See omnystudio.com/listener for privacy information.

    Facebook Marketing Strategies and Predictions for 2023 with Dahna Borg from Bright Red Marketing

    Play Episode Listen Later Mar 7, 2023 15:41


    I've had so many people ask for Facebook and Instagram ad specific podcast episodes so here you go! Today's episode dives into the trends and predictions for 2023, what you should be focusing on and the best questions to ask yourself to get yourself on the right track for the coming year. I hope you love this addition to our podcast rotation! In today's episode you'll learn: My strategy predictions for 2023 The importance of a proper strategy Why you need to rethink your retargeting and abandon cart strategy What to include other than Facebook in your strategy And so much more Links from today's show: www.brightredmarketing.com.au/free-strategy-session www.hotjar.com www.brightredmarketing.com.au/episode36 See omnystudio.com/listener for privacy information.

    Simplifying Your eCommmerce Marketing To Be More Profitable (and less stressed) with Lisa Byrne Marketing

    Play Episode Listen Later Feb 20, 2023 34:08


    In a world where it feels like every week is a new marketing strategy or platform, how do you keep on top of everything and grow your business profitabily? Lisa Byrne shares her best tips, as we nerd out on all things marketing, to keep you focused on what will work best for your business, and keep the stress and overwhelm at bay. If you're feeling stuck in your marketing, don't know what to focus on next or want to grow more profitably, this is the episode for you! In today's episode you'll learn: How to simplify your marketing Why pretty isn't enough for your website and what to include to also make it profitable Lisa's top tips on improving your sales Creating content without the overwhelm The importance of video in 2023 And so much more Links from today's show: www.brightredmarketing.com.au/free-strategy-session https://lisabyrne.com.au/ https://lisabyrne.com.au/ecommerce-marketing-podcast/ www.brightredmarketing.com.au/episode35 See omnystudio.com/listener for privacy information.

    Making Profitable Instagram Reels with Alisha Marfatia from The Social Impact

    Play Episode Listen Later Sep 19, 2022 31:18


    Everyone's talking about Reels, but how do you apply them to your eCommerce business if you don't want to dance? Alisha from The Social Impact tells all, and while she dances, she teaches her clients to make amazing, impactful, and profitable reels. If you've ever thought of using reels to market your business or you're not seeing sales from them - this episode is for you! In today's episode you'll learn: The two things you need to make a successful reel Why you don't have to dance, and how to make great reels if you don't want to show your face How to work out how often you should be posting Avoiding doomscrolling and managing your time on socials The pros and cons of batch creating And so much more Links from today's show: www.brightredmarketing.com.au/free-strategy-session https://thesocialimpact.com/ https://www.instagram.com/thesocialimpact.co/  www.brightredmarketing.com.au/episode34 See omnystudio.com/listener for privacy information.

    Building an automated and sustainable business with Angie Martin from Pear Collections

    Play Episode Listen Later Sep 2, 2022 31:14


    A lot of business stories are focused on the hustle, but not Angie. Angie's built a business that's automated, sells sustainable fashion, and focuses on a capsule collection that encourages most of her customers to buy her entire range. She shares her ethos and strategies for building a business that's easy and enjoyable, and good for the planet!  In today's episode you'll learn: How to build a batch create content so you can enjoy the community you're building The ins and outs of a sustainable, slow fashion business Automating every aspect of your business to bring back the ease Valuing and pricing your products for profit Non-paid ad marketing techniques to build a community and sales How Angie gets most of her customers to buy all of her products Links from today's show: www.brightredmarketing.com.au/free-strategy-session https://pearcollections.com.au/ Use the code:  BRM20 for 20% off!  www.brightredmarketing.com.au/episode33 Thanks for listening!See omnystudio.com/listener for privacy information.

    Crafting a stand-out brand using clever copy with Ami Williamson from Damn Write

    Play Episode Listen Later Aug 17, 2022 25:21


    Copywriting is so important to the success of your eCommerce business, so meet Ami, The fuzzy-headed word murderer helping brands turn lurkers into loyal fans through messaging strategy, copy, and quizzes. Obsessed with psychology, wordplay, and all things eCommerce. Love a good laugh, drink way too much coffee, and can't say no to a good donut. In today's episode you'll learn: How to write product descriptions that sell and engage The importance of post-purchase communication The BEST way to retarget and approach abandon carts without making your customers feel bad And the pieces of copy too many eCommerce owners neglect that'll make the biggest difference to your brands' success Links from the show: www.brightredmarketing.com.au/free-strategy-session https://www.theluxuriate.com/product/oud-bois-candle-insert/ - the candle descriptions Ami talks about brain.fm www.damnwrite.com.au www.brightredmarketing.com.au/episode32  Thanks and enjoy the show!See omnystudio.com/listener for privacy information.

    Crowd sourcing funding and the future of marketing with Jade McKenzie from Zea

    Play Episode Listen Later Aug 10, 2022 38:06


    Ever wanted to know the ins and outs of crowd-sourced funding, or behind the scenes of the marketing of a business that's scaled to $4 million a year? Meet Jade McKenzie, she's done both and with an incredible history in the marketing and business world, in this episode she shares it all. In today's episode you'll learn: The marketing strategies that helped Zea to scale to $4million a year A non-digital marketing strategy Jade swears by How to make running a family business a smooth process Behind the scenes of running a crowd sourcing campaign with Birchal Jade's prediction for the future of marketing Links from today's show: www.brightredmarketing.com.au/free-strategy-session https://www.zea.com.au/ make sure you have a listen for a cheeky discount code www.brightredmarketing.com.au/episode31 Thanks for listening!See omnystudio.com/listener for privacy information.

    Building A Business You Can Sell with Priya Radia

    Play Episode Listen Later May 31, 2022 34:46


    Priya Radia a 6-figure eCommerce entrepreneur and the founder of two eCommerce businesses and a digital product-based business. Tired of working 18 hours daily, she left her legal career behind in pursuit of a life of freedom where she can work less, earn more, choose my own hours and spend time with my family. Priya’s dedication to help business owners has led her to put up Nine to Free Society where she’s sharing all the nitty gritty details of what she’s currently doing in her businesses to generate sales and profit to achieve financial freedom. In today’s episode, Priya shares her journey of creating successful eCommerce brands, the systems and strategies that enabled her to sell her business, and how you could find the right buyer. This episode is for you if it’s your goal to achieve time and financial freedom, so tune in till the end!

    Fostering human connection to build a successful business with Clare Spelta from BonMaxie

    Play Episode Listen Later May 20, 2022 31:40


    Clare Spelta is the designer and CEO of organisation and accessories business, Bon Maxie, based in Brisbane. A believer in reducing unnecessary stress, she aims to solve daily annoyances with good-looking solutions, cleverly designed to make getting more organised, effortless. In today's episode, we learn how Clare achieved major success after pivoting her hobby business into an organisers dream brand crafting jewellery organisers, handbags and wallets, and much more. She shares her tips on building a community, the power of a good launch strategy, and how she finds the best manufacturers. If you've ever had a problem you wanted to solve and turn into a business, want to manufacture your products, or learn about Clare's launch strategy - this is one not to be missed.

    Wholesaling for greater profit with Sarah J Cross from the Creative Product Institute

    Play Episode Listen Later May 12, 2022 37:01


    Sarah J Cross, a wholesale business coach, and expert shares how she was able to start her business from a two-bedroom apartment and scale it to a million-dollar business. She now coaches others on how to be more profitable using wholesaling. In this episode, she shares how to price your products with profit in mind, the beauty of outsourcing, her favourite ways to find wholesalers, and why mindset is so important in business. So if you are thinking of going down the wholesale route, this episode is for you!

    Scaling your business organically with creative powerhouse Nicole Gould from Fat Mango Creative

    Play Episode Listen Later May 4, 2022 25:26


    Nicole Gould is the designer and maker behind Fat Mango Creative, a place where you can find colourful and quirky acrylic earrings, beautifully designed cards, and notepads.What started as a hobby business in 2018 has grown into a steady business with purely organic marketing, allowing her to leave her full-time corporate job and pursue her passion. In this episode, Nicole shares her entrepreneurial journey, the systems and processes that help her thrive, and how she found her passion in search of fun, colourful and quirky earrings. Nicole talks about how your value is not defined by the number of hours you put in at work and strategies to scale your business through organic marketing.

    The power of photography in eCommerce with Amanda Campeanu from Timbre Media and 'Become a Brand Photographer'

    Play Episode Listen Later Apr 27, 2022 23:28


    Amanda Campeanu is a commercial product photographer based in Brisbane. Together with her partner, Alistair, she founded Timbre Media House, a photography and videography company that specialises in beauty, fitness, and lifestyle brands. Amanda is also the creator of a course called “Become a Brand Photographer”, which teaches new photographers how to enter the industry, grow and scale the photography business, and how to shoot and edit amazing brand pictures. In today's episode, Amanda shares why professional photography is so important in eCommerce, how to maximise the power of your images, her top tips for DIY, and much more.

    From idea creation to scaling an international business with Emma Kruger from Riff Raff Sleep Toys

    Play Episode Listen Later Apr 19, 2022 32:08


    Founder and CEO of Riff Raff Sleep Toys, Emma Kruger is the creator of Australia's most popular sleep toys for babies and toddlers. Before Riff Raff, Emma worked in human resources in the public health sector, but she always wanted to have her own business and a flexible lifestyle, so that she can dedicate more time to her family. Her passion for solving problems combined with her natural creative ability led her to create Riff Raff’s first product: a perfectly sized and washable sleep toy for babies. With over a hundred thousand toys sold to date and thousands of testimonials, Riff Raff's sleep toys have been a huge success and won the 2019 ORIAS People's Choice small business award. In today's episode, Emma shares the process of how she came up with the business idea, her strategies to get new customers, tips around growing a team, and much much more.

    How to create a brand your customers will fall in love with by creating content that's totally on brand with Peggy Worrel from Marketing Your Brand

    Play Episode Listen Later Apr 12, 2022 38:40


    Peggy is the founder of Marketing Your Brand, Website Strategist, Brand Enthusiast & Educator – She helps future-focused founders create successful brands and websites for their customers.She started out in business at 19, building a successful Australian fashion label with little more than some bright-eyed enthusiasm and some clever marketing that saw the brand in 16 luxury designer stores, Fashion Week and a Myer contract to boot.While studying for a Bachelor of Business Communications, she dove into full-time work as a marketing freelancer. Fast forward 17 years later to today – she is a marketing specialist, leading her team in helping small businesses shift their misguided marketing, start-up stress, and content confusion into a harmonious, high-converting online presence that audiences adore.In today's episode, Peggy talks to us about the importance of BRANDING. What is it? How do you create it? And how to make sure you stand out – for all the right reasons.

    The power of the pre-order, sustainable business and the importance of human connection with Jasmine Norrie from Wicker Darling

    Play Episode Listen Later Apr 5, 2022 31:26


    Jasmine is the founder of Wicker Darling. Alongside the day to day running of the business and mingling with her customers in the Wicker Darling community, Jasmine designs beautifully handcrafted novelty bags. She has a huge love for unique, subversive, colourful designs which combine humour and beauty with function - be it in clothes and accessories, art, or household items. Jasmine is big on giving back whenever possible and in that vein, her weavers are employed from marginalised communities and she frequently collaborates with other business women. In this episode, we talk to her about how she got started, her passion for ensuring sustainable, ethical production practices, and how she swears by the power of the pre-order.

    Learn the art of pricing and creating a profitable business with Courtney Rogers from Court & Co

    Play Episode Listen Later Jan 25, 2022 35:47


    Courtney Rogers is the founder of Court & Co - a Brisbane based, consulting firm that provides pricing advice and management, value creation, and sales education + training to creative businesses. Courtney is passionate about helping small business owners grow their businesses – and not to feel guilty about being profitable. In this episode, we talk about how to price based on value, her favourite pricing psychology tips, and tricks, and how to change your mindset so you realise being profitable isn't being greedy!

    How a lunch time frustration turned into a successful multiple warehouse business with Stephanie Pryor from Montii Co

    Play Episode Listen Later Jan 17, 2022 43:34


    Stephanie Pryor is a mum of boys, a creative mind, and the owner of successful Gold Coast business Montii.co. Montii was born out of frustration when Steph couldn’t find lunch box items for her two sons – ones that were environmentally friendly and wouldn’t break after 10 minutes of use. Starting in her garage Montii Co is now run from a several warehouses and a team of 20+ staff to oversee operations which allows Steph to put her energy where her passion is – and that’s the creative process. In this episode, we talk to Steph about the journey of purchasing one business and then launching a second brand, the lessons learned along the way, her social media strategies and the things she might do differently if she did it all again.

    Simplifying your organic socials and optimising for sales with Chelsea Berman from Blossom Media

    Play Episode Listen Later Jan 10, 2022 25:25


    Chelsea has such a unique way of doing organic social - super simple, but optimised for sales! Which is every business owners dream. Listen to learn how to create a social strategy, with a unique twist I love, how to grow your following, and how to optimise your socials for purchases!

    The art of a creative business and how Shelby grew to over 1 Million TikTok Followers with Shelby Sherritt Art

    Play Episode Listen Later Nov 15, 2021 29:15


    Shelby Sherritt is a ray of sunshine. Her artwork is a celebration of colour, uniqueness, and creativity, which are all ways to describe the incredible artist herself. In this episode, Shelby shares the origin story of her business, and how a humble creative pursuit grew into a viral phenomenon on TikTok overnight. We spoke about managing customer expectations with a limited and exclusive product, communicating over social media, and how to get around those social algorithms to get success.

    Using your financials to increase profit and grow your business with Jason Andrew from SBO Financial

    Play Episode Listen Later Jul 5, 2021 33:32


    Jason Andrew is a wearer of many hats; he’s a chartered accountant, founder, and business advisor to high-growth businesses, a published author, a business owner, and an all-round business aficionado. In this episode, we get into the nitty gritty on the metrics that really matter when it comes to eCommerce. Jason explains numbers in a way that’s approachable and easy to understand which is perfect for anyone starting their business journey, or for those who want to take things back to the core of what makes a financially successful brand.

    Building genuine and meaningful manufacturer relationships with Debs from StokedNZ

    Play Episode Listen Later Jun 22, 2021 31:31


    Debs Brockelsby is the founder, designer, CEO… basically all-of-the-things at STOKEDNZ! This humble New Zealand-based biz make quality, functional, and fun towels, homewares, and outdoor kit. In this episode, we talk all things ethical business, asking for help from your nearest and dearest, supplier relationships, and the power of a brand loyalty. Debs’ business story is super inspiring, and speaks volumes to the success of a business made up of great people doing great things.

    Insider strategies for increasing sales and building your brand with Klaviyo specialist Brynley King

    Play Episode Listen Later Jun 7, 2021 49:31


    Brynley King is the clever mastermind behind eCommerce Growth - one of only two accredited Klaviyo Platinum Partners in the Australia-Pacific region. In 2020 alone, she generated over $17 million for her Klaviyo client portfolio! Her approach to eCommerce is all about outsmarting competition rather than outspending them. In this episode, we talk about what it takes to build a loyal email database to generate high sales and form strong client relationships. Bryn shares her top tips to success and how any business - no matter how big or small - has the power to transform their marketing strategy with email marketing.

    Lessons in launching a food business, scaling and working with influencers with Kylie from GF Oats

    Play Episode Listen Later May 26, 2021 45:02


    In this episode, Kylie Martin Hollonds shares her story of passion, perseverance and grit. Kylie is the owner of GF Oats, the largest selling importer of uncontaminated oats in Australia. They deliver quality food for people with special dietary requirements and who seek healthy nutritious alternatives. Her journey to selling over a hundred tons a year didn’t go as smoothly as planned and she willingly shares the story of how she overcame those struggles and challenges in our conversation.

    Gathering User Generated Content and the Power of Reviews with Okendo

    Play Episode Listen Later May 11, 2021 27:19


    Reviews and user-generated content are such powerful pieces of marketing for businesses. In this episode, I invited Scott Goodman from Okendo, a customer review platform to talk about the power of reviews, why you need it, how it can help your business, tips for getting reviews and so much more. If you own an ecommerce business, this is one episode you need to listen to.

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