Highway to Health

Hospitals are facing a deepening staffing crisis that threatens care delivery. More than 540,000 healthcare workers exited the field between February 2020 and September 2021, and hospital employment declined by nearly 94,000 during the same period. Projections indicate that over 6.5 million healthcare professionals could leave the workforce by 2026, creating a net shortfall exceeding 4 million roles. This growing gap is accelerating the adoption of healthcare automation as a critical solution to reduce clinician burden, minimize errors, and maintain consistent, patient-centered care.What does meaningful innovation look like when the stakes are life and death, and how can automation empower frontline teams without sacrificing the human touch?Part one of a two-part Highway to Health series, hosted by David Kemp, takes you into Omnicell's Innovation Lab in Austin, Texas. David joins Omnicell's Nish Parekh, SVP and Chief Product Officer, and Michael Garel, Senior Director: Innovation, to explore how robotics, human-centered design, and customer collaboration are reshaping medication workflows. The conversation underscores how healthcare automation, when paired with clinical insight, can reduce cognitive burden, restore patient focus, and help providers do what they came into healthcare to do—care.Key takeaways from the episode:Automation should enhance, not replace, care: Reducing repetitive tasks allows clinicians to focus more on meaningful patient interaction.Customer input drives real innovation: Omnicell co-designs solutions alongside healthcare workers to solve urgent, real-world challenges.Speed to solution saves lives: Timely, accurate medication delivery reduces errors, shortens hospital stays, and improves patient experience.Nish Parekh is a healthcare technology executive with over 15 years of experience leading product innovation across digital health, AI, and medication management. As SVP and Chief Product Officer at Omnicell, she oversees global product strategy, marketing, and operations, and previously led IBM Watson's oncology product suite. Recognized as a Top 50 Woman Leader in Health Tech, she has been featured in Fast Company, eMarketer, and SXSW for her work in expanding access to healthcare innovation.Michael Garel is a seasoned product executive and entrepreneurial leader with deep expertise in building and scaling B2B software, hardware, and systems companies, particularly in healthcare, retail tech, and industrial computing. He has successfully led multimillion-dollar product development initiatives at companies like Omnicell, Accruent, Dell, and his own startup eyeQ—bringing disruptive technologies to market and forming strategic partnerships with major corporations such as IBM, Intel, and Samsung.

As healthcare systems grapple with persistent staffing shortages and rising patient volumes, the need for streamlined, tech-enabled workflows has become urgent. A 2024 time-motion study across four hospitals found that clinical pharmacists spend over 80% of their time on clinical activities, with nearly 12% dedicated to face-to-face patient interaction. That leaves less than 20% for administrative and logistical tasks like inventory management, highlighting the opportunity for automation to further maximize clinical value. Omnicell's push toward an “autonomous pharmacy” seeks to rebalance this equation by automating routine operations and freeing up clinicians for patient-facing care.Can real-world automation and AI truly relieve cognitive burden without removing the human touch from healthcare?This second episode in a two-part Highway to Health series, hosted by David Kemp, features Omnicell's Randall Lipps, CEO and founder of Omnicell, and Nish Parekh, SVP and Chief Product Officer. They discuss how robotics, RFID, and predictive analytics are transforming medication workflows while restoring human connection in clinical care.Key Takeaways:The Autonomous Pharmacy Vision: Omnicell aims to automate repetitive pharmacy tasks, allowing over 200,000 pharmacists to reengage directly in patient care.Real-World AI and RFID in Action: The lab's MedTrack OR system uses RFID to track anesthesia meds in real time, solving inventory blind spots and reducing manual counts.Collaboration is the Catalyst: Every solution stems from customer-driven feedback. The Innovation Lab is not a showroom—it's a collaborative workspace to solve “big, hairy” problems.Randall Lipps is the founder, chairman, and CEO of Omnicell, where he has led the company from a single-product startup to a global leader in pharmacy automation and medication management. Drawing from his background in airline operations and logistics, he pioneered Omnicell's vision of the Autonomous Pharmacy, now serving over 5,000 hospitals and 40,000 pharmacies worldwide. Lipps also serves on several healthcare and digital health advisory boards and is recognized for his leadership in automation, innovation, and operational efficiency.Nish Parekh is a healthcare technology executive and current SVP and Chief Product Officer at Omnicell, where she leads global product strategy, innovation, and marketing. Her career spans leadership roles at IBM Watson Health, Epic, and AppliedVR, with a focus on AI, digital therapeutics, and advancing pharmacy automation. A recognized voice in health tech, she has been featured in Fast Company, spoken at SXSW and CES, and was named one of the Top 50 Women Leaders in Health Tech.

For the first time in history, Texas is home to three female presidents leading Healthcare Financial Management Association (HFMA) chapters, alongside the organization's first female CEO, Ann Jordan. This unprecedented moment is more than symbolic; it highlights a shift toward inclusivity, collaboration, and innovation in healthcare financial management. With Texas chapters spanning diverse regions and communities, these leaders are driving initiatives to energize the next generation, foster meaningful service, and expand HFMA's reach across the state. How are these trailblazing women redefining leadership in healthcare finance, and what does their work mean for the future of healthcare communities?On Highway to Health, host David Kemp sits down with the women in question, namely Rachel Pugliano, Jamie Hill-Walters, and Anna Stevens, to celebrate this historic moment and discuss their vision for HFMA's future.Key Takeaways from the Episode:Inclusive Engagement: Rachel Pugliano emphasizes bridging gaps across South Texas' vast geography, ensuring all members—new and seasoned—feel connected and valued.Empowering the Next Generation: Jamie Hill-Walters highlights initiatives like hands-on volunteer work, education, and certifications to attract and support emerging leaders in healthcare finance.Community in Action: Anna Stevens shares how the Gulf Coast chapter is moving beyond financial support to hands-on service, deepening ties with local organizations.About the Guests:Rachel Pugliano: Rachel Pugliano, Director at Eide Bailly, is a healthcare executive with over 20 years of experience in revenue cycle optimization and process improvement. Leveraging her clinical background, she delivers sustainable solutions and trains teams across all levels of healthcare operations. As President of HFMA's South Texas chapter, Rachel drives initiatives to enhance member engagement and inclusivity.Jamie Hill-Walters, CRCR: Jamie Hill-Walters, CRCR, is a healthcare revenue leader with over 20 years of experience driving financial growth, client engagement, and revenue cycle optimization for major U.S. healthcare systems. Currently Chief Customer Officer at Janus Health, she specializes in implementing strategies that enhance financial outcomes, process efficiency, and client relationships. As President of HFMA's Texas Lone Star Chapter, Jamie champions education, leadership development, and community engagement to advance healthcare financial management.Anna Stevens, CPA, FHFMA: Anna Stevens, CPA, FHFMA, is Partner-in-Charge of Healthcare at Weaver, where she provides assurance, compliance, and financial analysis services to healthcare organizations, including hospitals, clinics, and post-acute care facilities. A Fellow of HFMA and President of the Gulf Coast Chapter, Anna champions initiatives to strengthen healthcare financial management and foster community engagement. With experience as a Corporate Controller for a post-acute healthcare system, she has successfully managed operating budgets, financial reporting, and departmental performance, leveraging over a decade of expertise to drive operational excellence.

As healthcare systems face increasing challenges—ranging from provider shortages to rising costs—the adoption of virtual care is accelerating. Acute care settings, in particular, have benefited from virtual care innovations, which have reshaped how hospitals deliver critical services. A recent study highlights that telemedicine improves chronic condition management, decreases hospital admissions, and boosts patient outcomes, particularly in emergency care.How does virtual care fit into the fabric of today's healthcare systems, and what role will it play in the future?In this episode of Highway to Health, host David Kemp delves into this question with Dr. Chris Gallagher, the CEO of Access TeleCare. Together, they explore how acute telehealth is transforming healthcare delivery, particularly in rural and urban hospitals, by improving access, quality, and financial sustainability.Key Discussion Points:Expanding Access in Rural and Urban Areas: How virtual care bridges service gaps in hospitals lacking specialized resources, from infectious diseases to critical care.Improving Timeliness and Patient Outcomes: Why virtual models are pivotal in ensuring timely care and how they enhance patient experiences and outcomes.Addressing Staffing and Financial Challenges: How telehealth offers a cost-effective alternative to locum staffing and reduces patient transfers while supporting hospital revenue.Dr. Chris Gallagher, MD, FACC, is the CEO of Access TeleCare, where he leads innovations in specialty telemedicine, expanding access to high-quality, patient-centered care across the U.S. With over a decade of clinical and executive leadership experience, he has driven advancements in healthcare technology, improved patient outcomes, and influenced telehealth policy. As a cardiologist and healthcare innovator, Dr. Gallagher has successfully scaled telemedicine platforms, ensuring timely and effective care for millions while advocating for equitable and sustainable healthcare delivery.

Healthcare costs are rising steadily, while insurance benefits struggle to offer sufficient coverage, driving demand for practical solutions like nontraditional benefits and discount plans. As premiums rise and coverage limits remain stagnant, many individuals and employers seek alternative ways to manage costs and improve healthcare access. With chronic conditions on the rise, the stakes for affordable, preventive care couldn't be higher: early intervention and routine health management can reduce severe health episodes and expenses down the line. So, how can nontraditional benefits reshape access and affordability in healthcare?In this episode of Highway to Health, host David Kemp talks with Bruce Bernstein, Vice President of Strategic Markets at Careington International Corporation. Together, they explore how nontraditional benefits can improve healthcare access and lower costs for individuals and employers alike.Key points of conversation:- Affordability Gap: How discount plans can provide cost-effective solutions for those who face high deductibles or premium costs, offering coverage for family members at a fraction of the price.- Transparency in Care Costs: The importance of transparency in healthcare costs, allowing patients to budget for necessary treatments without the uncertainty associated with traditional insurance.- Preventive Healthcare Impact: How discount plans enable preventive care, which is crucial in managing chronic conditions and avoiding costly emergency treatments.Bruce Bernstein is a seasoned healthcare executive with over two decades of experience as Vice President of Strategic Markets at Careington International Corporation, specializing in nontraditional benefits that enhance affordability and accessibility for under-insured individuals. He is skilled in business development, team building, and partner network distribution, bringing innovative solutions to the dental and health industries. Through his work at Careington and Launch Loyalty, he has helped streamline healthcare access while promoting loyalty-driven patient care.

Chris Hamilton, partner at Hotchkiss Insurance, discusses equitable healthcare access and the role of employer-insurer partnerships.

The healthcare industry faces unprecedented challenges, with workforce shortages pushing hospital labor costs to over 60% of total expenses. This strain is compounded by rising burnout rates among healthcare providers, particularly nurses. A recent AMN Healthcare survey revealed that nurses are prioritizing well-being and flexibility in 2024, underscoring the urgent need for personalized solutions that balance these expectations with patient care demands. As the industry grapples with these issues, the focus turns toward creating adaptable, efficient care models that can meet both workforce and patient needs.How can healthcare leaders bridge the gap between the flexibility sought by healthcare workers and the demands of patient care? What role do technology and data insights play in creating personalized, supportive environments for staff and patients alike?On this episode of Highway to Health, host David Kemp speaks with Kerry Perez, the Chief Marketing Officer at AMN Healthcare. They discuss the evolving needs of healthcare professionals, the importance of data-driven insights, and how personalized solutions drawn from customer-centric industries like Amazon can enhance healthcare partnerships.Main Discussion Points:Healthcare Staffing's Shift Towards Flexibility: Exploring how the industry meets demands for transparency, autonomy, and work-life balance among staff.Data as a Tool for Personalization: Insights into how AMN Healthcare uses data to better understand healthcare providers' needs and motivations.Customer-Centricity from Other Industries: Lessons on patient experience and operational efficiency inspired by brands like Amazon.Kerry Perez, Chief Marketing Officer at AMN Healthcare, leads enterprise strategy, marketing, and communications, focusing on long-term growth through customer-centric strategies and innovative technology. Her background includes spearheading major acquisitions and driving marketing initiatives that enhance client and candidate experiences. Kerry is recognized for her strategic approach to M&A, her commitment to mentorship, and her impact on organizational development, earning her a place among the Top 40 Under 40 in her industry.

Jonathan Snyder and Bruce Pulver discuss how faith, sports, and creative problem-solving foster mental resilience and personal growth.

Clinician burnout and nursing shortages have reached critical levels, threatening the stability of healthcare systems nationwide. With projections indicating that Texas will be second in the nation for registered nurse (RN) shortages by 2030, the pressure on healthcare providers is intensifying. According to the National Council of State Boards of Nursing, around 100,000 registered nurses left their positions during the COVID-19 pandemic, primarily due to overwhelming stress and burnout. Additionally, over 610,000 nurses are expected to leave the profession by 2027. How can healthcare systems respond to this looming crisis?The key question on everyone's mind: What can be done to retain clinicians, reduce burnout, and ensure future healthcare resilience?In this episode of Highway to Health, host David Kemp sits down with Dr. Megan Carter, President and Founder of MC Health Care Consulting, to explore practical solutions to the nursing shortage crisis. They dive into the root causes of burnout, discuss innovative approaches like the Sacred Vocation Program, and highlight the need for systemic change at the executive level.Key discussion points:- Burnout and moral injury: Dr. Carter emphasizes the emotional toll on clinicians and the need to shift away from a culture of martyrdom in healthcare.- Technology in healthcare: While automation is often seen as a solution, Dr. Carter explains how rushed implementation can worsen clinician fatigue without proper change management.- Legislative solutions: The role of government in addressing healthcare worker safety, education, and faculty pay is critical to fixing the long-term issues in the healthcare system.Dr. Megan Carter, DNP, RN, NEA-BC, is a healthcare operations expert and the founder of MC Health Care Consulting. With extensive executive leadership experience, she developed the Clinician Refocus Framework, which improves clinician efficiency and retention. Dr. Carter is also a recognized speaker and advocate for reducing burnout and driving innovation in healthcare, holding accolades such as being an AONL Nurse Executive Fellow in 2024.

Spencer Smith, a SVP at ParetoHealth, discusses how self-funded benefits models empower employers to manage healthcare costs.

Kevin Freeman, Chief Commercial Officer at Health Catalyst, discusses helping healthcare organizations improve outcomes and lowering costs.

As the health sector grapples with evolving challenges, sustainability in healthcare emerges as a critical focal point. The healthcare industry faces increasing pressure to adapt amid global conflicts, inflation, and rising environmental concerns. According to The Commonwealth Fund, healthcare contributes 8.5% of the U.S. carbon footprint. With this backdrop, healthcare organizations must explore ways to implement sustainable practices. But how can they effectively balance sustainability with budget constraints and operational efficiency?In this episode of Highway to Health, host David Kemp sits down with Jim Donovan, the CEO of ADEC Innovations, to discuss sustainability in healthcare. They explore near- and long-term strategies for integrating environmental, social, and governance (ESG) principles into healthcare operations, offering insights on how healthcare leaders can navigate compliance and regulatory changes.Key Points:• Sustainability efforts in healthcare should begin with a gap analysis to assess current practices.• Investing in sustainable infrastructure, such as green hospitals and renewable energy, is crucial for long-term success.• Data management is vital for understanding environmental impact and making evidence-based decisions.With over 27 years of leadership experience, Jim Donovan is a sustainability and global operations visionary. Under his leadership, ADEC Innovations has grown into a multinational organization that champions ESG initiatives across healthcare, finance, and supply chain sectors. Donovan's military background instilled a focus on teamwork and perseverance, which have driven ADEC's expansion and innovative sustainability solutions.Article by MarketScale

Dr. Liz Kwo, Chief Medical Officer at Everly Health, discusses the growth of digital health and the current and future changes it brings.

The integration of artificial intelligence (AI) into healthcare revenue cycle management is becoming increasingly vital as organizations strive to optimize efficiency, reduce costs, and improve patient outcomes. As AI application in healthcare revenue gains traction, it's crucial to distinguish between genuine AI innovations and surface-level automation. The right technology can significantly impact revenue cycle efficiency and compliance.But how can healthcare organizations discern between genuine AI solutions and those simply leveraging automation?In this special episode of Highway to Health, Nick Tombrella, Senior Vice President of Sales at Waterlabs AI, hosts an enlightening discussion with Kamal Raj, CEO and Founder of Waterlabs AI, and Lauralea Tanner, an Advisory Board Member at the company. Together, they explore the critical role of AI in healthcare revenue cycle management, the challenges of automation, and how Waterlabs AI stands out in the competitive landscape.Key discussion points include:- The distinction between true AI and Robotic Process Automation (RPA) in healthcare applications.- The areas of revenue cycle management most in need of AI-driven automation, such as accounts receivable and coding.- Compliance concerns in integrating AI into healthcare systems and how Waterlabs AI addresses these challenges.Lauralea Tanner is an accomplished executive with extensive experience in healthcare revenue cycle management, sales, and business transformation. Currently serving as an Advisory Board Member at Waterlabs AI, she also leads CHT Holdings LLC as CEO and is a former Chief Growth Officer at Acclara. Throughout her career, she has consistently driven top-line revenue growth, improved operational efficiency, and led successful mergers and acquisitions.Kamal Raj is the founder, President, and CEO of Waterlabs AI, where he leads the development of conversational user interfaces (CUI) for healthcare revenue cycle management. With over 25 years of IT industry experience, he has a strong track record in aligning IT and business strategies, optimizing operational efficiency, and driving value creation. Prior to Waterlabs AI, he was the Associate Vice President at Omega Healthcare, where he played a key role in building the global enterprise tech network for over 25,000 employees.

In this episode of the “Highway to Health” podcast, host David Kemp dives into a powerful conversation with Johnny Crowder, the founder and CEO of Cope Notes®. They explore how personal experiences can drive impactful mental health support. This discussion sheds light on the transformative power of using one's past challenges to benefit others and Cope Notes' innovative approach to providing accessible mental health resources.Crowder shares his journey from severe mental health struggles and abusive environments, one which uniquely positioned him to help others. Crowder's story is a testament to how personal experiences can drive impactful mental health support, a theme that resonates throughout the interview.Crowder discusses how he transformed his pain into purpose, using creative outlets like music and public speaking and ultimately founding Cope Notes to provide daily mental health support to people worldwide.Crowder highlights the importance of physical activity in maintaining mental health, sharing his daily exercise routine and its positive effects on his mood and well-being. He reflects on the universal nature of human experiences, emphasizing that everyone has shared basic needs and challenges despite individual differences. This insight underscores how personal experiences can drive impactful mental health support by fostering empathy and understanding.The conversation also touches on the flexibility needed to address diverse mental health needs. Crowder explains Cope Notes' approach of not collecting sensitive personal information, ensuring privacy and accessibility. This strategy allows Cope Notes to provide effective support without the barriers often associated with mental health resources.Crowder's message to listeners is clear: remain curious about mental health and continually seek knowledge to improve emotional well-being. He encourages using the podcast as a starting point for further exploration, reinforcing the idea that personal experiences can drive impactful mental health support and inspire others to take action.Article by MarketScale

In today's rapidly evolving business landscape, the convergence of risk management, business insurance, and employee benefits has emerged as a critical focal point for organizations aiming to foster a resilient and thriving workforce. This intersection of risk management and employee well-being addresses not just the physical assets of a company but extends to the well-being and retention of its most valuable asset—its people. With the stakes higher than ever, companies are now recognizing the importance of integrating these traditionally siloed domains to enhance employee satisfaction, reduce turnover, and ultimately, drive business success.But how can businesses effectively bridge these areas to not only safeguard their operations but also support their employees' health and happiness? This pivotal question sets the stage for an enlightening discussion on the latest episode of Highway to Health.Host David Kemp welcomes Madison Baker, Vice President of Risk Management at Marsh McLennan Agency, to delve into the innovative strategies at the nexus of risk management and employee well-being. The conversation explores the transformative approach of integrating business insurance with health benefits to create a holistic risk management framework that supports employee health, engagement, and retention. The two discuss...The critical role of comprehensive risk management in supporting both business continuity and employee well-being.Strategies for leveraging data and analytics to tailor wellness programs that address specific employee needs, thereby enhancing health outcomes and reducing healthcare costs.The importance of authenticity and personal responsibility in both personal well-being and professional relationships, as shared through Madison's inspiring personal journey.Madison Baker brings a wealth of experience and a unique perspective to the table, with a background that spans both risk management and a personal commitment to health and wellness. Her innovative approach to integrating these domains offers valuable insights for businesses looking to navigate the complexities of today's healthcare landscape.

As the global population ages, the demand for personalized, compassionate care for the elderly has surged, highlighting a gap in traditional healthcare services. This demographic, often facing loneliness and isolation, requires more than just medical attention; they need companionship and support to help combat elderly isolation.How can we address the growing need for personalized and trusted care among the elderly, ensuring they receive not only medical support but also companionship and a sense of community? Enter Papa, a service that connects elderly individuals with 'Pals' for assistance and friendship, aiming to improve their quality of life.On this episode of Highway to Health, host David Kemp sits down with Andrew Parker, Founder & CEO of Papa, to explore how Papa is working to combat elderly isolation. They delve into the unique approach of providing trusted caregivers to enhance the lives of this demographic, discussing the impact of companionship on health outcomes and the overall healthcare system. The two discuss...The critical role of companionship in improving health outcomes for the elderly.How Papa builds trust with its patient community, ensuring safety and reliability.The significant impact of personalized care on reducing healthcare system burdens and improving patient quality of life.Andrew Parker, with a background in telehealth, founded Papa to honor his grandfather's legacy. His innovative approach to elderly care focuses on combining technology with human compassion, aiming to address loneliness and improve the daily lives of older adults. Parker's leadership at Papa has led to remarkable growth and recognition, making a profound difference in the healthcare landscape.

The healthcare landscape is witnessing a pivotal shift towards enhancing patient and provider experiences in gastrointestinal (GI) care. With digestive disorders affecting a significant portion of the population, the urgency to address these challenges has never been more critical. This conversation comes at a time when the need for accessible, comprehensive care is climbing, underscored by the direct healthcare costs and broader impact on workplace productivity for GI patients.How can healthcare providers and platforms improve access to care and outcomes for patients with GI disorders? This question is at the heart of the latest episode of Highway to Health, where host David Kemp engages Randy Forman, Chief Commercial Officer at Oshi Health, in a conversation on the innovative approaches being adopted to transform GI care. The dialogue centers on Oshi Health's commitment to delivering services that address the comprehensive needs of the GI patient community, leveraging technology and multidisciplinary care models to enhance access, experience, and outcomes. The two discuss...The critical role of telehealth in expanding access to specialized care, especially in underserved areas.The importance of integrated care models that include dietary and psychological support, traditionally underutilized in GI care.Strategies for overcoming the challenges posed by the current healthcare system, including insurance barriers and the need for more GI specialists.Randy Forman brings a wealth of experience to the table, with a background in commercial strategy and a deep commitment to improving healthcare delivery. His work at Oshi Health is at the forefront of addressing the complex needs of patients with GI disorders, aiming to provide holistic, accessible care that transcends traditional healthcare boundaries.

The healthcare landscape is witnessing a pivotal shift towards enhancing patient and provider experiences in gastrointestinal (GI) care. With digestive disorders affecting a significant portion of the population, the urgency to address these challenges has never been more critical. This conversation comes at a time when the need for accessible, comprehensive care is climbing, underscored by the direct healthcare costs and broader impact on workplace productivity for GI patients.How can healthcare providers and platforms improve access to care and outcomes for patients with GI disorders? This question is at the heart of the latest episode of Highway to Health, where host David Kemp engages Randy Forman, Chief Commercial Officer at Oshi Health, in a conversation on the innovative approaches being adopted to transform GI care. The dialogue centers on Oshi Health's commitment to delivering services that address the comprehensive needs of the GI patient community, leveraging technology and multidisciplinary care models to enhance access, experience, and outcomes. The two discuss...The critical role of telehealth in expanding access to specialized care, especially in underserved areas.The importance of integrated care models that include dietary and psychological support, traditionally underutilized in GI care.Strategies for overcoming the challenges posed by the current healthcare system, including insurance barriers and the need for more GI specialists.Randy Forman brings a wealth of experience to the table, with a background in commercial strategy and a deep commitment to improving healthcare delivery. His work at Oshi Health is at the forefront of addressing the complex needs of patients with GI disorders, aiming to provide holistic, accessible care that transcends traditional healthcare boundaries.

In an engaging episode of Highway to Health, filmed at the legendary Billy Bob's, host David Kemp chatted with “The First Couple of Revenue Cycle,” Jeff Tanner and Lauralea Tanner about Dallas-Fort Worth's journey from a cattle hub to a center of healthcare innovation. Central to this transformation has been refining revenue cycle management, which ensures that the burgeoning population's healthcare needs are met efficiently.The Tanners pointed out that DFW's rapid population growth and its welcoming business climate have significantly contributed to the healthcare sector's expansion. A key factor in this growth has been the optimization of revenue cycle management, which has streamlined patient billing and payments, enhancing patient care across the region.

In an episode of Highway to Health shot at the iconic Billy Bob's, David Kemp and healthcare veteran Kelly Strong dissected Dallas-Fort Worth's evolution into a healthcare powerhouse, fueled by rapid population increases and a business-friendly environment. During the enlightening conversation, Strong highlighted the importance of mastering revenue cycle management and identified it as the cornerstone of DFW's healthcare sector growth.Strong, who currently serves as the Senior Vice President of Healthcare Operations, Revenue Cycle Improvement, underlined how DFW has not only attracted healthcare providers and startups but has also become a fertile ground for technological advancements in patient care. While outlining the challenges healthcare providers face, such as managing denials and integrating disparate technological systems, Strong's narrative underscored the necessity of mastering revenue cycle management and adopting comprehensive strategies to ensure financial stability and foster patient trust.

In the heart of Fort Worth, Texas, a transformation is underway, shifting from its historic roots in the cattle trade to becoming a burgeoning hub for healthcare innovation. Set against the iconic backdrop of Billy Bob's in downtown Fort Worth, the latest episode of Highway to Health saw host David Kemp and HealthSpry CEO Adam Krazer explore Dallas-Fort Worth's transformation into a hub for healthcare innovation.During the episode, Krazer shared insights into his journey in the healthcare industry, starting with his early days at Stryker, a leading med device company, to his current role at HealthSpry. The conversation also delved into pressing challenges like patient revenue leakage and staffing shortages, and highlighted how innovations like HealthSpry's imaging solutions are effectively tackling these issues.

Amid the vibrant scene of Dallas-Fort Worth (DFW), healthcare and entertainment intersect uniquely, showcasing the region's dynamic culture and community spirit. In a special episode of the "Highway to Health Podcast," host David Kemp explores this fascinating blend from the iconic Billy Bob's, the world's largest honky-tonk. The episode delves into how healthcare brands and solutions are increasingly making DFW their home, highlighting the area's significance as a burgeoning healthcare hub.Featuring Amanda Banda, the Director of Marketing & Guest Experiences at Billy Bob's, the conversation sheds light on the venue's storied history, its integral role in the community, and its unexpected ties to healthcare in Texas. With 16 years at Billy Bob's, Amanda shares captivating stories, including encounters with legends like Kevin Bacon and Willie Nelson, and insights into how the venue has adapted to challenges, such as the pandemic, to remain a beloved destination. The episode celebrates the rich cultural tapestry of Texas. It also underscores the evolving landscape of healthcare and community engagement in DFW, positioning the region as a leading healthcare hub in the nation.

As of recent times, the healthcare industry has been progressively shifting towards value-based care, a model that emphasizes patient outcomes over the quantity of services delivered. This transition represents a significant shift that promises to enhance patient experiences and outcomes while controlling healthcare costs. With a growing emphasis on this approach, especially over the past year, understanding its implications and progress is now a considerable priority.While the healthcare sector continues to evolve, how is the value-based care model reshaping patient care and what are its real-world impacts and challenges?On this episode of "Highway to Health," host David Kemp explores the trending and transformative topic of value-based care. He was joined by chief leaders at Olio, Rhonda Quintana, Chief Growth Officer, and the company's CEO Ben Forrest. Together, they explored the intricacies, advancements, and real-world applications of the model based care in today's healthcare landscape.Their conversation covered various areas of healthcare, including:The recent progress in value-based care and its growing significance in healthcare.The implementation of personal healthy habits by our guests and their impact on professional performance and family life.The concept of co-managing patients in a value-based care model, emphasizing collaboration among various healthcare stakeholders.Rhonda Quintana is the Chief Growth Officer at Olio and helps drive the company's strategic growth. She has extensive experience in healthcare management and an understanding of value-based care models.Ben Forrest is the CEO of Olio and is renowned for his visionary leadership and his pivotal role in shaping the company's direction towards effective patient care management. His approach to healthcare technology and patient-centric strategies have earned him recognition in the industry.

The healthcare industry is undergoing a significant transformation, driven by the need to improve patient experiences, access, and outcomes. Amidst this shift, contract lifecycle management (CLM) is emerging as a critical tool for healthcare providers. With the increasing pressure on cost management and compliance, healthcare organizations are seeking solutions that streamline operations and enhance efficiency. This is where companies like Ntracts, Inc., enter the picture by offering innovative solutions that align with the dynamic needs of healthcare systems.How is contract lifecycle management revolutionizing the healthcare industry, and what role does technology play in supporting healthcare providers to deliver better patient care?For the latest "Highway to Health” segment, host David Kemp welcomed David Paschall, CEO of Ntracts, Inc., and Stephanie Haywood, the company's SVP of Sales and Client Engagement. Their discussion revolved around the impact of contract lifecycle management on healthcare efficiency, cost management, and compliance, and how these technologies empower healthcare providers to focus more on patient care.The three of them also discussed:The critical role of physical activity and mindfulness in maintaining personal health, particularly for busy professionals.The challenges healthcare organizations face in contract management and how Ntracts' solutions address these issues.The evolution of contract lifecycle management and its increasing importance in healthcare, especially in light of cost pressures and compliance requirements.David Paschall is the CEO of Ntracts, Inc. and has over 20 years of experience in healthcare technology and contract management. His experience is mostly in developing strategic solutions that enhance operational efficiency and compliance in healthcare organizations. Stephanie Haywood is the SVP of Sales and Client Engagement at Ntracts, and specializes in client relations. She has a lot of knowledge and experience in the healthcare sector. Combined knowledge and experience make them leading voices in the field of healthcare contract management.

Improving healthcare is a multifaceted challenge, with the provider experience playing a pivotal role alongside patient care. In a recent episode of the "Highway to Health" podcast, host David Kemp delved into this critical issue with Stephanie Prechowski, MBA, MSN, RN, AGCNS-BC, CNOR, Chief Operating Officer at Surgeons Choice Medical Center.In this episode, Kemp and Prechowski explore the intricate dynamics of healthcare, focusing on enhancing the provider experience. They discuss the myriad challenges faced by healthcare providers, including staffing issues, healthcare costs, and the mental health toll of the profession. Prechowski shares her insights on building a supportive community within healthcare settings, emphasizing the importance of leadership in cultivating a culture of trust and performance. The conversation also touches upon personal health and well-being practices, illustrating how these factors significantly impact professional performance.

The rapid evolution of digital healthcare, particularly in the post-COVID era, has brought unprecedented changes. With a surge in telemedicine, streamlined workflows, and enhanced data accessibility, healthcare providers are now more empowered than ever to focus on patient care over administrative tasks. The sector is witnessing a significant shift, driven by technological advancements and a deeper understanding of patient-centered care.In this transformative landscape, what are the key ways that cutting-edge technology is reshaping the healthcare provider's experience, and how does this revolution benefit patient care?Join David Kemp, in a compelling episode of "Highway to Health," as he engages with Amanda Hansen, the pioneering President of AdvancedMD. They unravel the dynamic world of digital healthcare and its profound impact on healthcare providers, shedding light on the ultimate beneficiary: the patient.The conversation explores:How telemedicine has shattered geographical barriers, ushering in a new era of accessibility and convenience in healthcare post-COVID-19.Why data isn't just about numbers and can act as a tool for engagement and empowerment, paving the way for a more participative patient experience.How technology can help redirect focus to patient care.At the helm of AdvancedMD since 2006, Amanda Hansen offers a unique perspective on healthcare IT's evolution. Her journey, fueled by her father's health struggles, encapsulates her dedication to refining healthcare through technological innovation, focusing on enhancing provider efficiency and patient outcomes.

In a special edition of the Highway to Health podcast, host David Kemp steps out of the studio and onto the greens of Maridoe Golf Club in Carrollton, Texas. This episode features a candid discussion on the intersection of personal loss and mental health in the workplace with Matt Brost, Vice President of Health & Welfare and People Solutions at Lockton Companies.The conversation with Matt Brost delves into his personal experiences with loss during the COVID-19 pandemic and how it impacted his mental health and work life. Brost shares the story of losing his father-in-law and father on the same day while also grappling with his demanding job role and his own family's battle with COVID-19. This poignant narrative sets the stage for a broader discussion on the importance of mental health support in the workplace and the role of employers in fostering well-being among employees.Brost emphasizes the need for mental health solutions that are both effective and accessible, highlighting the challenges he faced and the support systems that helped him persevere. The episode also touches on healthcare consumerism, advocating for patients to become more informed and proactive in their healthcare choices, leading to better outcomes and cost savings for employees and employers. David Kemp and Matt Brost explore the delicate balance of providing quality care, managing costs, and the critical role of mental health awareness in creating resilient communities within the workplace.

Elevating humanity was main theme at the HLTH conference in Las Vegas this past October, and advancing value-based care took the spotlight on day 2. This topic emerged as a platform for profound healthcare discussions, highlighting the significance of transitioning to value-based care, aimed at enhancing patient outcomes while curbing costs. On the Highway to Health podcast, host David Kemp and guest Geoffrey Roche, co-host of the Holistic Leadership podcast, delved into their takeaways from the event's second day.Their discourse revealed the ongoing efforts by healthcare giants like DaVita, Biogen, Maven, and Geisinger in advancing value-based care models. They discussed the surprising extent of patient reach and financial attribution to these models across these organizations, indicating a shift in the healthcare delivery paradigm.A focal point was the potential role of oral health in advancing value-based care. They touched on innovative strides like a tooth-embedded technology for monitoring dietary acidity, emphasizing the underinvestment in oral health despite its crucial link to overall healthcare outcomes.The discussion also broached the challenges in transitioning to value-based care, including patient education and the complex sharing of responsibility among healthcare stakeholders. Through such dialogues at HLTH, the journey towards a more patient-centric and value-driven healthcare model continues to gain momentum and clarity.

In this episode of Highway to Health hosted by David Kemp, Kemp turns the spotlight onto the promising avenue of value-based care with insights from Brooke West, the Chief Commercial Officer at Carrum Health, and Christoph Dankert, the Chief Network Officer at Carrum Health. West shares a personal narrative underscoring the importance of choosing the right physician, revealing how a lack of physician expertise could have jeopardized her father's last days battling cancer. She emphasizes how Carrum Health strives to revolutionize healthcare by forging a direct link between providers and employers, negotiating upfront prospective bundles with the crème de la crème of providers to ensure quality care at optimized costs. Through a meticulous process, Carrum Health aims to enhance patient experience by easing the healthcare navigation and significantly reducing the financial burden, making quality healthcare a more accessible and less daunting prospect for all.

In this snippet from the Highway to Health podcast, Luke Johnson, Co-Founder and CEO of CapExpert, shares a vital lesson learned from leading his venture: the power of a supportive, talented team. Drawing a parallel to his quarterback days, Johnson emphasizes the importance of surrounding oneself with individuals who are skilled and aligned with the mission at hand. This collective approach, he suggests, not only elevates the outcomes but also creates a harmonious pathway toward achieving shared visions, underlining a resonant message for anyone on a quest for meaningful success.Catch more from Luke Johnson on Highway to Health with David Kemp.

Transitioning from the grueling demands of collegiate football to nurturing a lifelong fitness journey, Luke Johnson, Co-Founder and CEO of CapExpert, unveils a shift in perspective towards physical well-being. As the rigors of youthful athleticism give way to the pursuit of a pain-free golf swing and the serenity of Denver's hiking trails, a tale of evolving fitness goals unfolds. Through self-compassion, Johnson accentuates the essence of adaptability in nurturing a sustainable, health-centric routine amidst life's changing chapters.Catch more from Luke Johnson on Highway to Health with David Kemp.

Navigating healthcare's competitive landscape requires innovative solutions addressing care quality and affordability. CapExpert is a game-changer in outpatient healthcare. It enhances asset management, ensuring the best care for patients. Luke Johnson, Co-Founder and CEO of CapExpert, spoke with Highway to Health's David Kemp on how CapExpert enhances asset management, bridging visibility gaps and streamlining equipment procurement to ensure optimal patient care. By promoting transparency and collaboration, CapExpert provides better care delivery and addresses the challenges of affordability in outpatient healthcare.

In the constantly changing landscape of technology and innovation, leveraging one's resources for a purpose in healthcare beyond profit is becoming increasingly vital. Particularly in sectors like healthcare, the responsibility to contribute doesn't merely revolve around monetary gains but is deeply rooted in purpose and influence. Harnessing the power of technology, intellectual property, and human capital to make a positive impact is the new directive for leaders today. As Brian Urban, the Director of Innovation and Emerging Markets for FinThrive aptly puts it, purpose in healthcare is not just about waiting for opportunities, but proactively seeking ways to share your voice and make a difference. Tune into Highway to Health for more of his insights.

In a bustling world, achieving work-life balance often revolves around the structures and daily routines we set for ourselves. The sanctity of a structured day, imbued with moments of family, self-reflection, and responsibility, serves as a cornerstone for many successful individuals. Such routines don't just structure our professional commitments but deeply enrich our personal lives, creating a holistic sense of purpose. To look further into the intricacies of intertwining personal daily routines with professional drive, Brian Urban, Director of Innovation and Emerging Markets for FinThrive, shares his unique daily journey on Highway to Health.

The relationship between socioeconomic backgrounds and health outcomes has been proven through years of study. Healthcare providers understand that those from lower socioeconomic brackets often face more health challenges. This is attributed to limited healthcare access, challenging living conditions, and elevated stress. How can data innovation help stakeholders solve these pressing issues?Brian Urban, the Director of Innovation and Emerging Markets at Finthrive, delved into this intricate topic on today's episode of Highway to Health with host David Kemp. Finthrive "delivers frictionless revenue experiences...to transform revenue management" in the healthcare industry. Central to Finthrive's approach is the Data Humanity Lab. By donating data that covers variables like income and education, Brian's organization is determined to grasp how socioeconomics influences health outcomes. Because of this, Data Humanity Lab is creating partnerships within the healthcare industry.Find out in today's episode how the Data Humanity Lab is:Earning recognition from academic institutions for exploring patterns linked to social determinants of health.Impacting public policies and data-driven interventions and data innovation.Steering healthcare providers toward tailored, affordable interventions.Brian wants to bridge the gaps between different stakeholders, like grant writers and social workers, to close social fissures. "To close some of the societal fissures we have, you need to be able to work with the teams that are of a research background or grant writing background to have the rest of their enterprise buy into it," Brian says.Brian Urban is the current Director of Innovation and Emerging Markets at Finthrive. He earned several master's degrees from different American colleges and universities, most notably Brown University and Dartmouth College. Brian has over a decade of experience in the healthcare and public health industry. However, he is most proud of being a father and a companion to his pets.

Highway to Health host David Kemp explores the impact of consolidation in the Healthcare Space with insights from Andrea Ulloa, Partner and Executive Advisor at M&A Healthcare Advisors. They discuss the challenges of market pressures and the impact of M&A activities on patient and provider communities.

Blair Bundy, the Director of Player Health for the Milwaukee Brewers, recently shared his insights on the importance of nurturing lifelong athletes from a young age. He emphasized that the ultimate goal for children participating in sports is not just about winning games but about fostering physical and mental resilience. Such individuals lessen the strain on our already burdened healthcare system and evolve into productive, robust members of society. These lifelong athletes embody health, resilience, and positive societal impact.For more insights from Blair Bundy and a deeper dive into this topic, don't miss the full episode on Highway to Health.

Dr. Scott Sigman, M.D., host of The Ortho Show, highlights the impending technological advancements in healthcare, emphasizing how it will enhance patient care and revolutionize surgical procedures. Dr. Sigman mentions the integration of ChatGPT in the operating room through CaliberAI, an AI company aiming to guide surgical interventions. Furthermore, Dr. Sigman shares his experience with virtual reality glasses from PrecisionOS, which allows surgeons to practice surgical interventions in a virtual environment.For additional insights, check out Dr. Sigman's entire conversation with Highway to Health's David Kemp.

Despite efforts for change, healthcare inequities persist, and financial barriers often dictate the quality of care one receives. But the lens of philanthropy provides a new hope for a leveled playing field. Philanthropic aid in healthcare goes beyond just the cost of treatment; it encompasses a vast array of programs that cover everything from medications to transportation, thereby providing a lifeline to those who are not eligible for traditional safety nets.Further exploring how philanthropic aid serves as an essential pillar in the quest for health equity is expert in the field: Ethan Davidoff. As the CEO and Founder of Atlas Health, a company that focuses on bringing aid to both providers and patients, Davidoff is well-versed in philanthropy. He discussed the subject for an episode of "Highway to Health."

On Highway to Health, host David Kemp sits down with Jeff Tanner, Director of Consulting at Acclara, to address provider challenges in the revenue cycle. Their conversation spotlights recurring issues, from escalating denials and challenging reimbursement rates to staffing shortages. Tanner highlights the intricacies of denials, especially the coordination of benefits denials that have become more common. He also emphasizes the importance of providers focusing on their business's broader picture, not just day-to-day operations, to tackle these challenges effectively.This episode underscores the value of tapping into expertise and adopting forward-thinking strategies to navigate the healthcare revenue cycle's complexities.