Podcasts about healthcare operations

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Best podcasts about healthcare operations

Latest podcast episodes about healthcare operations

Experiencing Healthcare Podcast
Is American Healthcare a Commodity?

Experiencing Healthcare Podcast

Play Episode Listen Later Mar 14, 2026 50:59


America spends nearly double what the fourth-ranked country spends on healthcare per capita — and still ranks among the worst in outcomes. So what exactly are we paying for? In this episode of the Experiencing Healthcare Podcast, Jamie Preston and Your Health CEO Matt Staub examine what happens when healthcare gets treated like gasoline: something people expect to be available, can't easily compare on quality, and ultimately choose based on price or convenience. When brand and price stop mattering, the only differentiator left is how patients are made to feel — and whether they trust the person across from them enough to actually change. What you'll hear in this episode: Why Matt ranks service above outcomes and access — and the patient story that changed how he thinks about both The "Chick-fil-A problem": how your healthcare experience is now being compared to your best service experience anywhere, not just the clinic down the street What provider burnout really looks like when a clinician closes their notes at 11pm wondering if their patient listened How insurance billing creates distrust that bleeds directly into the patient-provider relationship — and what healthcare organizations can do about it Why the most caring thing a doctor can do sometimes feels like the worst customer service in the room If you've ever felt like a number in a waiting room — or if you've ever been the one trying to help someone who wouldn't listen — this conversation will stay with you. Press play.

LTC University Podcast
From Doer to Leader: The Identity Crisis Nobody Warns You About

LTC University Podcast

Play Episode Listen Later Mar 13, 2026 25:52


Most organizations take their best performer, hand them a title, and call it a promotion. What they don't tell that person is that everything that made them great at their job is now working against them. In this first installment of a two-part conversation, Jamie sits down with Matt Whitehead — Chief Ancillary Officer at Your Health — to explore one of the most overlooked transitions in healthcare leadership: the shift from being an exceptional doer to becoming a leader others will actually follow. In this episode: Why the moment Matt stepped into his first nursing home administrator role cracked the foundation of everything he thought he knew about leadership The dangerous myth that new leaders walk in as "instant experts" — and how that belief causes their teams to start managing them Why the dopamine hit of checking things off a to-do list disappears in leadership, and what you have to build to replace it How to delegate without losing your mind — and why being crystal clear on outcomes matters more than anything else Why conflict is never a problem to be eliminated — it's information to be used This episode is for every high-performer who has stepped into a leadership role and felt the ground shift beneath them. You're not alone — and it's not a flaw. It's the beginning. www.YourHealth.Org

The Disrupted Podcast
The Visit That Saves a Life Has No Diagnosis Code: The Community Health Worker

The Disrupted Podcast

Play Episode Listen Later Mar 6, 2026 51:20


What if the most powerful person on your care team isn't a nurse, a doctor, or a specialist — but someone showing up at 8:00 AM to check blood pressure, eat lunch with residents, and play vital signs bingo? In this episode, we go deep on the Community Health Worker role: what it is, what it isn't, and why most organizations are dramatically underusing it. Scott pulls no punches on the disconnect between what CHWs are doing and what they should be doing — and why the difference is costing patients their health and workers their bonuses. What you'll hear in this episode: Why the #1 complaint about CHW visits ("you're seeing our patients too much") is actually a communication failure, not a frequency problem — and how to fix it The specific visit types every community health worker should be scheduling: vital signs, medication reconciliation, lab draws, wound care, advanced care plans, and more How Mary White, a CHW in Gainesville, Georgia, goes in with 5 patients on her list and leaves having seen 15 — and what her approach reveals about what this role is really for Why buildings that aren't growing have either the wrong person or not enough people — and how to think through both The full compensation breakdown: base salary, guaranteed bonus, and how the right CHW can earn close to $80,000 a year If you hire, manage, or are a community health worker, this episode will reshape how you think about the role. Hit play. www.YourHealth.Org

Experiencing Healthcare Podcast
Catch Them Doing It Right: The Case for Intentional Positive Reinforcement in Healthcare"

Experiencing Healthcare Podcast

Play Episode Listen Later Feb 28, 2026 40:42


What if the most powerful clinical tool in healthcare wasn't a drug, a device, or a data platform — but a word? In this episode of Experiencing Healthcare, Jamie and Matt have a conversation that starts with Disney World germs and ends with something that will change the way you lead your team tomorrow. They unpack the idea of Intentional Positive Reinforcement — not the hollow "great job" you throw over your shoulder in the hallway, but the kind of deliberate, meaningful recognition that creates a ripple effect all the way to the patient's bedside. Matt shares what a dental hygienist taught him about doing things right, why a pair of clicking heels in a nursing home hallway was actually a leadership strategy, and what happens to a healthcare team that only ever hears what they're doing wrong. This is a conversation for the bedside nurse and the C-suite executive. For the credentialing specialist who never sees a patient and the clinical coordinator who sees dozens. Because in healthcare, everyone plays a role in the patient experience — and the way we lead people determines the care those people deliver. If you've ever wondered whether your words are adding to your team or subtracting from them, this episode is your answer.

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The Disrupted Podcast
The Yeses Have Butts: How to Find the Yes in Every Healthcare Conversation

The Disrupted Podcast

Play Episode Listen Later Feb 27, 2026 40:12


What does it actually take to say yes in healthcare when the system is wired to say no? In this episode of The Disrupted Podcast, Scott takes you straight into the field — from a brand-new administrator in Marietta, Georgia who's already revolutionizing her building eight days in, to a 190-patient facility in Charleston where the real conversation isn't about hospice referrals, it's about whether you have the staff to back it up. Scott gets honest about the moments where healthcare organizations talk a big game but fold when it matters — refusing acute visits to non-panel patients, locking providers into rigid workflows, and hiring bodies instead of talent. He challenges all of it. And he does it with the kind of clarity that only comes from someone who's actually in the buildings, at the dinner tables, and on the phone doing the hard work every day. From a nurse who deserves a Tesla to a wristband that could change emergency response forever, this episode is packed with real stories, bold ideas, and a simple but radical belief: that getting to the yes isn't just good business — it's the whole point of healthcare. If you're a provider, administrator, nurse, or healthcare leader who's tired of the way things have always been done, this one's for you. www.YourHealth.Org

The Medcurity Podcast: Security | Compliance | Technology | Healthcare
AI Is Already Reshaping Healthcare Operations | Medcurity Podcast 132

The Medcurity Podcast: Security | Compliance | Technology | Healthcare

Play Episode Listen Later Feb 24, 2026 66:45


AI is no longer theoretical in healthcare. It's already shaping how organizations operate, make decisions, and support patients across clinical and operational environments.In this episode, Mel Nevala of Medcurity moderates a discussion with three healthcare leaders bringing different perspectives to AI adoption:Joe Gellatly, CEO of Medcurity, focused on compliance strategy and how AI intersects with security and regulatory risk.Brandon Tanner, CEO of Omniscia AI, leading a conversational AI company that builds digital representatives for organizations in regulated industries.Tim Maxwell, MSW, Founder of Karuna Care Services, leading a Colorado-based organization providing residential and community services for adults with intellectual and developmental disabilities.Together, they explore how AI is being implemented inside real healthcare environments, where it's creating measurable operational value, how executive teams are evaluating vendors, and what responsible deployment looks like as AI becomes embedded in daily workflows.Connect with Brandon on LinkedIn: https://www.linkedin.com/in/brandontanner/Learn more about Omniscia AI: https://www.omnisciahealth.com/Connect with Tim on LinkedIn: https://www.linkedin.com/in/boulder-tim-maxwell/Learn more about Karuna Care Services: https://www.karunacareservices.com/See how Medcurity helps healthcare organizations approach compliance with clarity and confidence: https://medcurity.com#AIinHealthcare #HealthcareAI #HealthcareIT #HealthTech #HealthcareLeadership #CIO #CEO #HealthcareSecurity #HIPAACompliance #AI 

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Experiencing Healthcare Podcast
The Discipline of Focus

Experiencing Healthcare Podcast

Play Episode Listen Later Jan 26, 2026 56:10


On a cold January day in South Carolina, Jamie and Matt Staub unpack why focus is one of the most underrated leadership skills—especially in healthcare, where everything can feel urgent. They break down how leaders decide what deserves attention, how to “push pause” on non-emergencies, and why coaching people through problems is often more effective than absorbing them. The conversation also explores decision fatigue, the difference between being busy and being focused, the role of habits (including insights from Atomic Habits), and how boundaries protect the work that actually moves the mission forward. Along the way, they normalize attention struggles, reframe “failure” as part of growth, and offer practical ways to stay aligned to goals without losing empathy or accessibility.

LTC University Podcast
When the Data Runs Out: How Leaders Decide Anyway

LTC University Podcast

Play Episode Listen Later Jan 20, 2026 40:56


In this episode of the Your Health University Podcast, Jamie sits down with Matt Whitehead, Chief Ancillary Officer at Your Health, to unpack one of leadership's hardest realities: you rarely have all the information you want when decisions matter most.Drawing from decades of healthcare leadership experience, Matt explains how early decisions were driven almost entirely by gut, ethics, and urgency—long before real-time data existed. Together, they explore the balance between data and instinct, confidence and humility, decisiveness and recklessness.This conversation tackles real leadership tension: when waiting causes harm, when momentum matters more than perfection, and why doing nothing is often the most dangerous choice. Matt also shares a candid leadership failure, what it taught him, and how Your Health built a culture where mistakes are learning tools—not career-ending moments.If you lead people, teams, or systems—especially in healthcare—this episode reframes uncertainty not as a weakness, but as the proving ground of great leadership. www.YourHealth.Org

Experiencing Healthcare Podcast
Problems Are Currency

Experiencing Healthcare Podcast

Play Episode Listen Later Jan 16, 2026 55:17


What if problems weren't something to avoid—but something to value? In this episode of Experiencing Healthcare, Jamie and Matt explore a powerful idea: Problems are Currency—but only when we stop pointing at them and start owning them. They break down how excuses form, why asking for help is a leadership strength, how to prioritize what matters most (not just what's loudest), and how small wins create real momentum. If you've ever felt stuck, overwhelmed, or hesitant to tackle a tough issue, this conversation will help you shift from reaction to resolution.

Disruption / Interruption
Disrupting FinTech: AI to Replace Entire Banking Operations Stack, with Jayesh Kumar

Disruption / Interruption

Play Episode Listen Later Dec 26, 2025 30:26


In this episode of Disruption/Interruption, host KJ sits down with Jayesh Kumar, Co-Founder at Aonami. Discover how legacy systems are being disrupted, the challenges of digital transformation, and why true innovation means building solutions that give time back to people. Four Key Takeaways: The Problem with Legacy Systems [6:10]Banks and healthcare institutions are bogged down by dozens of outdated, patchwork systems, making innovation slow and compliance difficult. Meeting Clients Where They Are [14:54]True disruption comes from understanding a client’s current state and building solutions that fit their unique needs, rather than forcing a one-size-fits-all approach. The Human Side of B2B Sales [20:03]Selling transformative technology to large organizations is about building relationships and convincing multiple teams, not just one decision-maker. The Real Goal of Technology [28:47]The ultimate aim of innovation should be to give people time back, making work more productive, creative, and compassionate. Quote of the Show (34:23):"True disruption really happens not by doing a lot of work, but by doing less in a much smarter way. You should be building systems that start giving time back to people." – Jayesh Kumar Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Jayesh Kumar: LinkedIn: http://www.linkedin.com/in/jayeshrout Company Website: https://aonamitech.com How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

The Disrupted Podcast
The Facility Model Explained: Staffing, Hospice, and the Power of Proactive Care

The Disrupted Podcast

Play Episode Listen Later Dec 26, 2025 48:30


In this episode of The Disrupted Podcast, Jamie and Scott break down what's really happening inside healthcare facilities—and why the problem isn't complexity, but misalignment. Through a real-world walkthrough of one provider's experience, Scott unpacks the Facility Model, explaining how proper staffing, proactive care, and smarter use of hospice, telehealth, and community health workers can radically improve outcomes for patients, providers, and facilities alike. This conversation pulls back the curtain on how healthcare systems unintentionally block good care—and how simple, human-centered adjustments can change everything. www.YourHealth.Org

Pathmonk Presents Podcast
Scaling Healthcare Operations With AI And Data | Mike Moore from Productive Edge

Pathmonk Presents Podcast

Play Episode Listen Later Dec 23, 2025 19:56


Mike Moore, VP of Growth and Partnerships at Productive Edge, joins Pathmonk Presents to unpack how healthcare organizations can modernize operations using data and AI. With deep experience in healthcare technology services, Mike explains where inefficiencies come from, why administrative waste persists, and how AI creates an opportunity for healthcare systems to leap forward instead of making incremental improvements. The conversation dives into Productive Edge's ideal buyers, complex buying committees, and why trust and referrals dominate their growth strategy. Mike also shares a practical framework for website conversion rooted in learning, shopping, and buying behaviors, plus insights into content, partnerships, and leadership. This episode is essential listening for marketers and growth leaders navigating complex, high-trust B2B industries.

The Disrupted Podcast
The Map, the Model, and the Moment: Rethinking Regional Growth

The Disrupted Podcast

Play Episode Listen Later Dec 19, 2025 44:08


In this episode of The Disrupted Podcast, Jamie sits down with Chief Disruption Officer Scott Middleton to unpack what's really holding healthcare organizations back from sustainable growth — and it's not demand. From inefficient scheduling and fragmented care teams to missed opportunities in behavioral health, hospice, and regional expansion, Scott lays out a candid blueprint for how ownership thinking, smarter systems, and physical presence in communities can radically improve outcomes.Through real-world examples, Scott explains how a new map-based scheduling model, regional restructuring into divisions, and empowered frontline teams can increase productivity by 20% overnight — while simultaneously reducing ER visits, hospitalizations, and burnout. The conversation ultimately reframes growth not as a staffing problem, but as a leadership, coordination, and accountability challenge. www.YourHealth.Org

Experiencing Healthcare Podcast
The Power of Connection Part 2

Experiencing Healthcare Podcast

Play Episode Listen Later Nov 14, 2025 24:14


Episode notesHumility & grace: distinct muscles that work best togetherThe no-call/no-show that wasn't: correcting assumptions with careDisagreeing without demeaning: honesty rooted in respectModeling connection: Scott moving furniture in dress shoes; a father's everyday compassionIntegrity = what we do when no one's watchingDaily habit: know your “bliss,” reset with people, then re-enter the workListener reflection: Where can you swap a snap judgment for a curious check-in today?

The Disrupted Podcast
The Mission: Keeping People out of The Hospital

The Disrupted Podcast

Play Episode Listen Later Oct 31, 2025 48:20


Key Takeaways (for on-air recap & social)Presence prevents: Being in the building daily beats any remote administrative stack.Rituals > heroics: Small, repeatable actions (exercise + vitals + lunch checks) compound.Caregivers stabilize: A modest weekly schedule creates 40 hours of reliable on-site support.Therapy cadence matters: Spread the care; keep people moving longer to reduce falls.Document to decide: Specific behavioral notes → faster NP decisions → fewer crises.Mission creates growth: Aligning to “no hospitalizations” reduces noise and increases referrals. www.YourHealth.Org

Becker’s Healthcare Podcast
Unlocking ROI in Healthcare Operations and the Role of Expenses vs. Investments

Becker’s Healthcare Podcast

Play Episode Listen Later Oct 22, 2025 10:09


In this episode, Ryan Spalding, Consulting Partner at Era Group, joins the podcast to share how hospitals and health systems can uncover savings in non-labor expenses through forensic cost reviews, smarter vendor negotiations, and a strategic approach to cost optimization that supports reinvestment in patient care. Learn more here. https://usc.eragroup.com/beckers-healthcare/

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Elevate Care
The Five Pillars of Leadership That Every Healthcare Leader Needs with Cory Geffre

Elevate Care

Play Episode Listen Later Sep 30, 2025 35:00


In this episode of Elevate Care, host Kerry Perez dives into the dynamic world of healthcare leadership with Cory Geffre, MSMSL BSN, RN, Executive Vice President of Hospital Operations and Chief Nursing Officer at Altru Health. Cory takes us on his inspiring journey from bedside nursing to the executive suite, sharing hard-earned lessons and actionable insights along the way.Discover the five essential pillars of leadership—developing people, managing performance, building teams, improving operations, and achieving results—and how they can transform not just your leadership style but your entire organization. Cory also opens up about the power of self-awareness, the importance of empathy, and why continuous learning is the secret sauce for staying ahead in the ever-evolving healthcare industry.Whether you're a seasoned leader or just starting your journey, this episode is packed with wisdom, real-world strategies, and a refreshing dose of honesty about the challenges and opportunities in healthcare leadership. Chapters:00:00 Introduction to Healthcare Leadership03:00 From Bedside to Boardroom: Cory's Leadership Journey05:58 The Five Pillars of Leadership Excellence08:59 Developing People: The Heart of Leadership11:54 Building Resilient Teams That Thrive15:04 Fixing Broken Systems: Improving Healthcare Operations18:05 Driving Results Through Accountability21:55 Soft Skills That Make Hard Impacts25:00 Leading with Empathy: Why It Matters28:01 Lifelong Learning: The Key to Staying Ahead30:54 Wrapping Up: Key Takeaways for Healthcare LeadersAbout Cory GeffreCory Geffre, MSMSL BSN, RN, is the executive vice president of hospital operations and chief nursing officer at Altru, providing executive leadership for the organization and oversight of nursing practices, clinical services, and evidence-based patient care services. Geffre's passion is building dynamic, diverse and engaged teams that deliver consistent high-quality healthcare to patients. Geffre has over 22 years of experience in healthcare leadership, business development and operational efficiency. Sponsors: We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare. Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Connect with Our Hosts:Kerry on LinkedInNishan on LinkedInLiz on LinkedIn Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Passionate Pioneers with Mike Biselli
Building Collaborative Care Networks That Eliminate Months-Long Wait Times with AJ Patel

Passionate Pioneers with Mike Biselli

Play Episode Listen Later Sep 22, 2025 37:30


This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Specialty care shouldn't require months-long wait times or geographic limitations.Our next guest, AJ Patel, is revolutionizing this approach as CEO of TeleMed2U. With over 20 years of healthcare operations experience spanning drugstore chains and specialty pharmacy environments, AJ brings a unique perspective to virtual specialty care delivery. Having navigated TeleMed2U through significant growth and technological transformation over six years, he's built a network of 500+ providers across 20 specialties nationwide. Driven by a passion for breaking down geographic barriers and eliminating lengthy wait times, AJ shares how TeleMed2U is democratizing access to specialty care through innovative virtual solutions. Join us to discover how this technology-enabled platform is connecting patients with expert care regardless of location, transforming outcomes through collaborative medicine, and reshaping the future of specialty healthcare delivery. Let's go!Episode HighlightsProactive Healthcare Philosophy: Treat healthcare like car maintenance - invest in prevention to avoid downstream complications.Technology Pivot: After spending millions building their own tech stack, TeleMed2U pivoted to Advanced MD to focus on patient care.Geographic Solutions: Hub-and-spoke model uses providers across states, including Hawaii clinicians serving mainland patients.Collaborative Care: Seamless coordination between 20 specialties without patients navigating multiple healthcare systems.Future Vision: Measurement-based reimbursement, wearable tech integration, and shared diagnostic centers in rural areas.About our Guest: AJ Patel has more than 20 years of experience leading Healthcare Operations in the drugstore and specialty pharmacy environment. He currently serves as the Chief Executive Officer of TeleMed2U where he leads the company's Sales & Operations, Recruiting, Legal and Credentialing/Contracting teams. He collaborates closely with the Advisory Board on the development of clinical programs and future strategy to enhance convenient access to specialty medical care in various markets across the country.Links Supporting This Episode: TeleMed2U Website: CLICK HEREAJ Patel LinkedIn page: CLICK HERETeleMed2U LinkedIn: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

Healthcare IT Today Interviews
Transforming Healthcare Operations with Innovation and AI with Dell Technologies and AMD

Healthcare IT Today Interviews

Play Episode Listen Later Jul 18, 2025 40:25


We start off the conversation talking about how you strategically prioritize your investment in AI and digital tools for operational improvements with so many emerging technologies out there. Not chaasing the shiny object and staying focused is key which is why we also asked these experts to share some of the immediate benefits they're seeing from integrating AI and digital solutions in healthcare.Check out this great discussion on how AI and innovative technologies are transforming healthcare operations with Dell Technologies and AMD.Learn more about Dell Technologies: https://dell.com/HealthcareLearn more about AMD: https://www.amd.com/en/solutions/healthcare.htmlHealthcare IT Community: https://www.healthcareittoday.com/

Health Innovation Matters
AI for Optimizing Healthcare Operations with Michael Docktor

Health Innovation Matters

Play Episode Listen Later Jun 27, 2025 30:33


Michael chats with Dr. Michael Docktor, pediatric gastroenterologist, digital health innovator, and CEO of Dock Health. Together, they discuss how AI is reshaping the operational fabric of healthcare. Docktor unpacks common myths about AI's role in clinical settings, explains how Dock powers the invisible but critical workflows between systems, and explores how human-led, AI-supported operations can reduce burnout, improve administrative processes like referrals, and unlock real ROI. He also shares why Dock isn't just another EHR plugin or project tracker—it's a productivity platform purpose-built for the complexity of care delivery.

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I Don't Care with Kevin Stevenson
Healthcare Operations Improve with AI That Unites Data, Automation, and Ethics

I Don't Care with Kevin Stevenson

Play Episode Listen Later Jun 18, 2025 30:38


Generative AI has captured the public imagination, but its most transformative use cases may lie far from flashy consumer tools. In healthcare operations, where complexity, inefficiency, and fragmentation remain persistent challenges, AI is now driving measurable improvements. Research suggests AI-enabled healthcare systems could cut administrative costs by up to $360 billion in the U.S. alone.So, how can health systems move beyond experimentation and adopt AI in ways that deliver real operational value?In this episode of I Don't Care, host Kevin Stevenson welcomes Quentin Fisher, founder of Aidan Systems, for a grounded and insightful conversation on AI's practical impact on healthcare operations. Fisher explains how AI-driven analytics, process automation, and predictive models are helping community health centers and midsized systems simplify workflows, reduce reporting burdens, and make more informed decisions.Key Takeaways from the Episode:Evolution of Healthcare AI – Healthcare AI's evolution has moved from rule-based systems to predictive models powered by organizational data and cloud computing.Strategic AI Adoption in Health Systems – Aidan's “AI Fit Assessment” helps health systems identify low-risk, high-value AI use cases to improve productivity and care delivery.Responsible and Ethical AI Use: Ethical AI deployment depends on the use case, data governance, and constant retraining to prevent model degradation and bias.Quentin Fisher is a seasoned technology leader and founder of AIDAN Systems, where he leverages AI and machine learning to streamline business operations and reduce inefficiencies, particularly in healthcare and manufacturing. With over two decades of experience, including senior roles at HCL and CSC, he has led global analytics initiatives across industries such as aerospace, automotive, and public sector, focusing on strategy, solution development, and partner enablement. His core expertise includes generative AI, global strategy, data science, and delivering enterprise AI platforms that prioritize real-world business outcomes.

Becker’s Healthcare Podcast
Transforming Healthcare Operations with BJ Schaknowski of symplr

Becker’s Healthcare Podcast

Play Episode Listen Later May 20, 2025 25:27


In this episode, BJ Schaknowski, CEO of symplr, joins Scott Becker to discuss how symplr is transforming healthcare through a unified, streamlined operations platform. They explore the current state of healthcare operations, the role of digital transformation, and how interoperability empowers caregivers to focus more on patients and drive better outcomes. This podcast is hosted in collaboration with our partner, symplr. 

Off the Shelf
Simplifying healthcare operations through automation

Off the Shelf

Play Episode Listen Later May 12, 2025 42:15


This week on Off the Shelf, Tina Murphy, president & CEO of GHX, discusses commercial best practices in healthcare supply chain management. Murphy addresses the imperative of simplifying federal healthcare operations through automation technology for order and data management to improve patient care, and explains how digital transformation supports supply chain resilience addressing vulnerabilities and disruptions brought on by events like COVID-19. Automation and AI are driving end-to-end visibility in the healthcare supply chain providing flexibility and creating adaptive “living ecosystems” that are driving efficiencies and resiliency across supply chains. The return on investment for AI and automation means lower costs and better outcomes for patients. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ortho Marketing Live
OM Ep. 177- From Chaos to Control: How Dental Practices Benefit from Virtual Assistants

Ortho Marketing Live

Play Episode Listen Later May 7, 2025 26:51


In this Ortho Marketing episode, Dean Steinman is joined by Rebecca Herring, Director of Healthcare Operations at Rocket Station. They dive into how virtual assistants are transforming the way dental practices operate— from reducing front desk stress to improving patient follow-ups and boosting overall productivity. Discover how you can regain control, streamline operations, and focus more on patient care.Ready to elevate your practice? Contact us!https://orthomarketing.com/contact-us/About Rebecca Herring, MAADOMRebecca Herring is a seasoned dental coach with over 25 years of hands-on experience in the dental industry, a journey that began in her youth while accompanying her father, a dentist, on humanitarian trips to Guadalajara. During these early experiences, Rebecca discovered the transformative power of dentistry and the importance of compassionate care. Her dedication to making a difference has only deepened since, and today, she empowers dental teams and professionals to unlock their full potential, ensuring they are in roles that not only fit their skills but fuel their passion. With her vast experience, approachable demeanor, and unwavering dedication to helping others succeed, Rebecca Herring is not just a coach but a trusted partner in transforming dental practices from the inside out.For more info: https://rocketstation.com/dental/

Ortho Marketing Live
OM Ep. 177- From Chaos to Control: How Dental Practices Benefit from Virtual Assistants

Ortho Marketing Live

Play Episode Listen Later May 7, 2025 26:51


In this Ortho Marketing episode, Dean Steinman is joined by Rebecca Herring, Director of Healthcare Operations at Rocket Station. They dive into how virtual assistants are transforming the way dental practices operate— from reducing front desk stress to improving patient follow-ups and boosting overall productivity. Discover how you can regain control, streamline operations, and focus more on patient care.Ready to elevate your practice? Contact us!https://orthomarketing.com/contact-us/About Rebecca Herring, MAADOMRebecca Herring is a seasoned dental coach with over 25 years of hands-on experience in the dental industry, a journey that began in her youth while accompanying her father, a dentist, on humanitarian trips to Guadalajara. During these early experiences, Rebecca discovered the transformative power of dentistry and the importance of compassionate care. Her dedication to making a difference has only deepened since, and today, she empowers dental teams and professionals to unlock their full potential, ensuring they are in roles that not only fit their skills but fuel their passion. With her vast experience, approachable demeanor, and unwavering dedication to helping others succeed, Rebecca Herring is not just a coach but a trusted partner in transforming dental practices from the inside out.For more info: https://rocketstation.com/dental/

DGTL Voices with Ed Marx
Intelligent Orchestration of Healthcare Operations (ft. Philipp von Gilsa)

DGTL Voices with Ed Marx

Play Episode Listen Later May 6, 2025 29:30


On this episode of DGTL Voices, Ed interviews Philipp von Gilsa, CEO of Kontakt.io. They discuss his journey from growing up in Stuttgart, Germany, to becoming an entrepreneur in the healthcare technology space. Philipp shares his personal philosophy, emphasizing the importance of taking action and embracing serendipity. He details the evolution of Kontakt.io, a platform designed to improve hospital operations through intelligent orchestration, and highlights the pragmatic approach the company takes to solve real-world healthcare challenges. The conversation also touches on the importance of personal interests, such as music and winemaking, in maintaining balance and energy in life.

Modern Healthcare’s Healthcare Insider Podcast
The pharmacy as a driver of health system growth

Modern Healthcare’s Healthcare Insider Podcast

Play Episode Listen Later May 1, 2025 8:28


Hospitals today face rising drug costs, workforce shortages, supply chain disruptions and tightening reimbursement, making financial sustainability increasingly difficult to achieve. In this episode of Healthcare Insider, Cardinal Health's Mike Brown, R.Ph, vice president of managed services, and Michelle Dalton, PharmD, regional director of account management and operations, discuss how a strategic approach to pharmacy management can help hospitals of all sizes reduce costs, optimize operations and unlock new revenue streams. They also share how one Southeastern health system kept $3 million in clinical savings in one year by transforming pharmacy operations. Listen to learn how your organization can tap into the pharmacy's full potential to drive financial resilience and growth across your system.

Partner Path
E51: Automating Healthcare Operations with Trey Holterman (Tennr)

Partner Path

Play Episode Listen Later Apr 9, 2025 43:39


This week, we have Trey Holterman, Co-Founder and CEO of Tennr, on the show. Tennr automates manual tasks in healthcare operations using a proprietary LLM and has raised over $61 million in VC funding from Lightspeed, a16z, Y Combinator, and others. Trey covers his journey from captaining the Stanford rowing team to navigating improv comedy and building Tennr. We dive into how Tennr defines success through improved patient experience and why hard problems attract great engineers.Trey also unpacks why his team avoids buzzwords like “AI”, despite having a clear real-world application of a LLM.Episode Chapters:How rowing influenced Trey - 2:33Building leadership skills - 4:15Dabbling in standup comedy - 8:04Tennr's founding story - 10:10How Tennr delivers ROI to customers - 13:25Hard problems attract great engineers - 17:03RaeLM (proprietary vision model) - 22:06Positioning as Healthcare Cowboys - 26:43Summoning God through a machine - 31:14The future patient journey - 34:01Quick fire round - 41:47As always, feel free to contact us at partnerpathpodcast@gmail.com. We would love to hear ideas for content, guests, and overall feedback.This episode is brought to you by Grata, the world's leading deal sourcing platform. Our AI-powered search, investment-grade data, and intuitive workflows give you the edge needed to find and win deals in your industry. Visit grata.com to schedule a demo today.Fresh out of Y Combinator's Summer batch, Overlap is an AI-driven app that uses LLMs to curate the best moments from podcast episodes. Imagine having a smart assistant who reads through every podcast transcript, finds the best parts or parts most relevant to your search, and strings them together to form a new curated stream of content - that is what Overlap does. Podcasts are an exponentially growing source of unique information. Make use of it! Check out Overlap 2.0 on the App Store today.

The Business of Healthcare Podcast
The Business of Healthcare Podcast, TBOHP 127: AI in Healthcare Operations with Felixia Colón

The Business of Healthcare Podcast

Play Episode Listen Later Mar 31, 2025 37:47


In this episode, Felixia Colón joins host Dan Karnuta for a discussion about how artificial intelligence is being used, and is transforming, healthcare business operations. They cover care delivery methods, staffing models, the importance of establishing guardrails prior to AI's use and address the risks of bias inherent in AI and how that problem can be overcome. Colón is senior vice president of eHealth Solutions at SCP Health and former president of the North Texas Chapter of American College of Healthcare Executives. Karnuta is an associate professor in the Naveen Jindal School of Management's Organizations, Strategy and International Management Area as well as director of its Professional Program in Healthcare Management.

This Week in Health IT
Zero Trust Hospital Series: Mythbusting Zero Trust with Tamer Baker

This Week in Health IT

Play Episode Listen Later Feb 21, 2025 11:57 Transcription Available


February 21, 2025: This is the fourth episode in the Zero Trust Hospital Series. Tamer Baker, Healthcare CTO for Zscaler, dives into the myths surrounding zero trust implementation in healthcare settings. As healthcare systems grapple with digital transformation, what really stands between organizations and successful zero trust adoption? Through their discussion of real-world examples and strategic partnerships, they challenge conventional wisdom about vendor relationships and implementation timelines. Want to get your copy of the new book "Zero Trust Hospital: The CXO Vision" by Zscaler?Pre-Order nowDon't miss our webinar after all six Zero Trust Hospital Series episodes! Register now: www.thisweekhealth.com/zerotrustKey Points:01:36 Zero Trust Implementation04:45 Vendor Myths 08:47 Healthcare Operations

Experts of Experience
Doctor Visits Can Be… Good Experiences? Northwell Health Talks Healthcare Without Burnout

Experts of Experience

Play Episode Listen Later Jan 22, 2025 43:04


There's nothing more frustrating than feeling misunderstood, undervalued, or out of place in a doctor's office. That's exactly why Northwell Health has set a new standard for both physician and patient experience.  Alyssa Scully, Assistant Vice President of Operations at Northwell Health, shares exactly how her team is transforming provider and patient experience, and their methods might surprise you… From hyperpersonalized physician referrals to patient care plans designed to bring you more fulfillment and joy — instead of simply treating symptoms of a disease — Northwell Health is redefining “care” on every level. Tune in to discover Northwell Health's innovative approaches to improving both patient and physician experiences, including data-driven metrics, annual award programs, patient experience transparency, and reducing day-to-day administrative burdens for doctors.Key Moments:  00:00 Alyssa Scully, Assistant Vice President of Operations at Northwell Health00:46 Balancing Patient Experience and Operations02:40 Supporting and Empowering Physicians04:33 The Impact of Technological Advances in Healthcare10:20 Physician Wellness Programs21:17 Training and Empowering Healthcare Teams36:15 Implementing Salesforce for Personalized Care42:31 Creating A “Third Place” For Physicians  –Are your teams facing growing demands? Join CX leaders transforming their strategies with Agentforce. Start achieving your ambitious goals. Visit salesforce.com/agentforce Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org

Industry Matters - Powered by VGM
Redefining Healthcare Operations: The ACU-Serve Approach to Transparency and Efficiency

Industry Matters - Powered by VGM

Play Episode Listen Later Jan 8, 2025 27:16


Join Mike "Ike" Isaacson, SVP of Government Relations at VGM Group, and Amie Barone, Chief Operating Officer of ACU-Serve, as they discuss how ACU-Serve is transforming the healthcare operations landscape. In this episode, Amie highlights the innovative ways ACU-Serve helps HME providers optimize their businesses, including software optimization, payer compliance, staffing solutions, intake optimization, and much more.Discover how ACU-Serve combines cutting-edge technology with a commitment to transparency and tailored solutions to drive financial success for healthcare providers. Amie shares success stories, actionable advice, and insights into the future of healthcare operations, from leveraging AI and RPA to predictive analytics and robust compliance measures. Whether you're navigating payer challenges or looking to enhance patient care, this episode is a must-listen for anyone seeking to optimize their business and achieve sustainable growth.

Digital Health Leaders
Transforming Healthcare Operations: Tackling Rising Costs and Workforce Burnout 

Digital Health Leaders

Play Episode Listen Later Dec 2, 2024 32:05


On today's CHIMECast Episode, Hosted by Russ Branzell, President and CEO of CHIME, we welcome Rich Rodgers , Vice President of Product Management, Oracle and Roopa McNealis - Healthcare Chief of Staff, Oracle. Tune in to hear how we explore the challenges and opportunities shaping the future of healthcare and dive into market trends, key operational challenges, and actionable strategies to help healthcare providers adapt and thrive in an evolving industry. Key Takeaways: Strategies for managing rising supply chain costs and staffing shortages. Insights on overcoming system integration challenges and optimizing operations. The role of emerging technologies in shaping the future of healthcare. How healthcare executives can drive digital transformation and sustainable success.

The AI with Maribel Lopez (AI with ML)
Using AI to Improve Healthcare Operations

The AI with Maribel Lopez (AI with ML)

Play Episode Listen Later Oct 31, 2024 32:06


Episode Summary: In this episode, Maribel Lopez speaks with Qventus co-founder and CEO Mudit Garg. Mudit explains how automation can help patients receive efficient care and hospitals maximize their performance. Learn how Qventus is helping hospital systems cut down their “excess days,” why efficiency is essential to care, and Mudit's predictions for the future of AI in healthcare. Key Themes: Maribel begins the episode by speaking with Mudit about how Qventus is changing the hospital system for the better. Mudit explains that AI can be extremely helpful for hospital coordination. There are many cases in healthcare where the patient and the hospital system are aligned in their goals, like booking a surgery for a patient, but administrative complexities make those goals difficult to accomplish. Qventus bases its system on two crucial components – behavioral science and machine learning. Machine learning is a great tool for determining patterns for coordination and scheduling, but factoring human behavior is crucial to create a model that actually works. Mudit credits the success of Qventus to the combination of these factors. Maribel and Mudit also discuss the future of artificial intelligence in hospitals. Many industries are adopting AI in a wide range of applications, but Mudit suggests that healthcare systems should focus in on perfecting technology that benefits both patients and hospitals. He also notes his interest in Ai's potential for data siloing, which would cut down administrative work.  Follow Mudit Garg on LinkedIn: https://www.linkedin.com/in/gargmudit/ Learn more about Qventus: https://qventus.com/ Visit the 3Blue1Brown YouTube Channel: https://www.youtube.com/@3blue1brown Visit Maribel Lopez's Website: https://www.lopezresearch.com/ Follow Maribel Lopez on X/Twitter: https://x.com/maribellopez Subscribe to Maribel Lopez on YouTube: https://www.youtube.com/c/MaribelLopezResearch Follow Maribel Lopez on LinkedIn: https://linkedin.com/in/maribellopez/ 

ai using ai healthcare operations maribel lopez
He Said, He Said, He Said - LIVE
Election 2024: Did You Know?

He Said, He Said, He Said - LIVE

Play Episode Listen Later Oct 30, 2024 62:15


Tune in on Friday, October 25, 2024 @ 7pm EST for the next “He Said, He Said, He Said Live!” A Look at the World from A Seasoned Black Man's Perspective for the next episode “Election 2024: Did You Know?” with special guests Allen Orr, Jr, Esq., Orr Immigration Law Firm and Dana McGuire, Director, Healthcare Operations and Reform. America is down to 10 days before the 2024 Election and one of the most important presidential elections in the history of our time. Our democracy is at stake! As concerns around the state of the economy and inflation continue, about eight-in-ten registered voters (81%) say the economy will be especially important to their vote in the 2024 presidential election. Following the Supreme Court's decision to overturn Roe v. Wade, opinions about abortion's importance as a voting issue shifted. Immigration and healthcare reform are two of the most talked about and less understood concerns by African Americans in the 2024 election. To share some important insight into what African Americans should know about the impact of why immigration and healthcare are shaping future in this historic election, Alvin and Bobby welcomes Allen Orr, Esq, Orr Immigration Law Firm and Dana McGuire, Director, Healthcare Operations and Reform to provide information and answer questions about these critical topics we all need to know.   Allen Orr is the founder of the Washington, DC-based Orr Immigration Law Firm PC, a minority-owned law firm. His practice focuses on US immigration compliance for US corporations, including visa applications for immigrants and non-immigrants. Dana McGuire is a leader in Healthcare Operations and Reform. She is frequently called on as a technical consultant by operational teams for major hospital health systems. Her cross-national work explores market reforms, state policies, including regulation of mandated insurance benefits and insurance expansions.

The Digital Healthcare Experience
A New Era of Operational Excellence in Healthcare | With Rob Carroll, Sr. Director of Business Ops at Kaiser Permanente

The Digital Healthcare Experience

Play Episode Listen Later Sep 4, 2024 35:13


Featuring Rob Carroll, Senior Director of Business Operations & Performance Improvement at Kaiser Permanente. In this episode, we explore how AI and tech integration are transforming healthcare operations. Rob shares invaluable insights into how these innovations are boosting efficiency, optimizing workflows, and driving performance improvement across the continuum of care. Key Takeaways: How AI enhances staff efficiency and streamlines nonclinical operations. Real world examples of AI-driven operations improving performance across the continuum of care.  Insights into overcoming challenges when implementing AI and technology in healthcare. Future trends in AI and tech that are shaping the next generation of healthcare operations. Tune in to learn how innovative technologies are reshaping healthcare delivery and setting new standards for efficiency. Find Rob's work at georgia.kaiserpermanente.org Subscribe and stay on the forefront of the digital healthcare revolution. Watch the full video on YouTube @TheDigitalHealthcareExperience The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health. About Us: Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural and surgical informed consent, ransomware downtime mitigation, contactless patient check-in, RX color coding solutions and more. Learn more at taylor.com/digital-healthcare   The Digital Healthcare Experience Podcast Powered by Taylor Healthcare Produced by Naomi Schwimmer  Hosted by Chris Civitarese Edited by Eli Banks Music by Nicholas Bach  

Rural Health Rising
Episode 157: Optimizing Healthcare Operations through Financial Improvement

Rural Health Rising

Play Episode Listen Later Jun 27, 2024 47:46


For healthcare to make a difference, financial wellbeing is essential. Many rural hospitals are struggling with operational stability right now, but with the right approach, they can often regain financial health and strengthen their organization's mission. On today's episode, hosts JJ and Rachel talk with Kevin Rash, managing director at Forvis Mazars US. Follow Forvis Mazars! https://www.forvismazars.us/  https://www.linkedin.com/showcase/forvismazars-healthcare/  Follow Rural Health Rising on Twitter!  https://twitter.com/ruralhealthpod/  https://twitter.com/hillsdaleCEOJJ/  https://twitter.com/ruralhealthrach/ Follow Hillsdale Hospital on social media!  https://www.facebook.com/hillsdalehospital/  https://www.twitter.com/hillsdalehosp/  https://www.linkedin.com/company/hillsdale-community-health-center/  https://www.instagram.com/hillsdalehospital/  Audio Engineering & Original Music by Kenji Ulmer  https://www.kenjiulmer.com/ 

WarDocs - The Military Medicine Podcast
Ten Good Minutes on Leadership: Successfully Accomplish the Mission AND Take Care of Our People- Good Leaders Do Both- MG(R) Jeffrey Clark, MD

WarDocs - The Military Medicine Podcast

Play Episode Listen Later Jun 18, 2024 12:14


      Maj. Gen. (Ret.) Sean Murphy, MD, sits down with MG(R) Jeff Clark, MD, who is a proven leader, to discuss the complexities of leadership in military medicine. With 35 years of distinguished service, including his tenure as US Army Medical Command Deputy Commander for Operations and Defense Health Agency Director of Healthcare Operations, Dr. Clark emphasized the essence of leadership:  ensuring mission success while creating conditions for the well-being of the persons on our Team and their Families.     In this captivating exchange, we explore how Dr. Clark's leadership philosophy, shaped by luminaries like former Commanding General of the 82nd Airborne Division retired LTG Mike Steele, advocates for a 'graduate level' approach where accomplishing the mission and nurturing one's team are not disparate tasks but intertwined imperatives. Dr. Clark recounts how this principle influenced his leadership style and became a mission-essential task within the units he led, particularly during his time with the 21st Combat Support Hospital and Walter Reed National Military Medical Center. This episode is an ode to leadership excellence, offering a profound look into the heart of military medicine, where the prosperity of the team is as critical as the operational objectives they strive to achieve. Take Home Messages: Leadership in military medicine requires a holistic approach that integrates the accomplishment of the mission with the welfare of personnel and their families. Good leaders do not treat these aspects as separate tasks but consider them as interconnected priorities that need to be managed simultaneously. A successful leader in military healthcare sets a high standard by developing structured strategies, such as creating a "prosperity plan," to ensure that taking care of the team is not just an ideal but a mission-essential task. This plan encompasses personal, professional, spiritual, and family domains to promote overall well-being. Effective leadership involves active engagement and attentive listening to understand the morale and challenges faced by the team. It is crucial to walk around, observe, and communicate with team members to gauge their well-being, especially in demanding environments such as providing healthcare to detainees in combat zones. Merging different cultures within military medical units presents unique challenges that require deliberate team-building efforts. Leaders must choose their words carefully and foster a sense of unity, emphasizing the common purpose and pride across all branches while respecting individual service identities. Continuous learning and self-improvement are essential for leaders. Reading and reflecting on leadership memoirs and philosophical works can provide valuable insights into improving care for others without demanding perfection, understanding the human aspect of leadership, and becoming more effective in guiding teams. Episode Keywords: military medicine leadership, balancing mission success, team well-being in healthcare, combat medicine challenges, healthcare operations in military, leadership in armed forces, military medical command, soldier welfare strategies, leadership philosophy in military, team prosperity in healthcare Hashtags: #wardocs #military #medicine #podcast #MilMed #MedEd #MilitaryMedicineLeadership, #CombatHealthcare, #MissionAndMorale, #TeamWellBeing, #HealthcareOperations, #LeadershipStrategies, #MilitaryHealthcare, #LeadershipPhilosophy, #SoldierWelfare, #GraduateLevelLeadership Honoring the Legacy and Preserving the History of Military Medicine The WarDocs Mission is to honor the legacy, preserve the oral history, and showcase career opportunities, unique expeditionary experiences, and achievements of Military Medicine. We foster patriotism and pride in Who we are, What we do, and, most importantly, How we serve Our Patients, the DoD, and Our Nation.   Find out more and join Team WarDocs at https://www.wardocspodcast.com/ Check our list of previous guest episodes at https://www.wardocspodcast.com/our-guests Subscribe and Like our Videos on our YouTube Channel: https://www.youtube.com/@wardocspodcast   Listen to the “What We Are For” Episode 47. https://bit.ly/3r87Afm WarDocs- The Military Medicine Podcast is a Non-Profit, Tax-exempt-501(c)(3) Veteran Run Organization run by volunteers. All donations are tax-deductible and go to honoring and preserving the history, experiences, successes, and lessons learned in Military Medicine. A tax receipt will be sent to you. WARDOCS documents the experiences, contributions, and innovations of all military medicine Services, ranks, and Corps who are affectionately called "Docs" as a sign of respect, trust, and confidence on and off the battlefield, demonstrating dedication to the medical care of fellow comrades in arms.     Follow Us on Social Media Twitter: @wardocspodcast Facebook: WarDocs Podcast Instagram: @wardocspodcast LinkedIn: WarDocs-The Military Medicine Podcast YouTube Channel: https://www.youtube.com/@wardocspodcast      

Demand Gen Visionaries
Strategically Organizing Your Own Customers

Demand Gen Visionaries

Play Episode Listen Later May 7, 2024 46:05


This episode features an interview with Kristin Russel, CMO at symplr, a company that offers healthcare operations solutions, anchored in governance, risk management, and compliance.In this episode, Kristin talks about not only creating a category, but also creating roles for the people who work in that category, in an effort to organize their customers. She also discusses going to market with the human in mind and authentic marketing.  Key Takeaways:Creating a category involves driving brand recognition, but it also requires educating your customers and thinking about creating jobs within the category you are building. If you have a smaller budget, “brandquisition”, focusing on brand acquisition efforts with a very recognizable brand, can be a useful strategy.  Prioritize featuring real people on your website. Focus on creating content and going to market authentically with real people in mind. Quote: “When you think about creating a category, we're also thinking  about how do we create people who work in that category? How do I create a healthcare operations director or the manager of healthcare operations for workforce? And so, crazily enough, thinking about not just our content, but also working with our training team, working with the ways that we're reaching out and organizing our own customers.”Episode Timestamps:*(5:56) The Trust Tree: Going to market with the human in mind*(20:58) The Playbook: “Brandquisition” and SEO*(38:13) The Dust-up: Using the “Lencioni approach” to work through disagreementsSponsor:Pipeline Visionaries is brought to you by Qualified.com, the #1 Conversational Marketing platform for companies that use Salesforce and the secret weapon for pipeline pros. The world's leading enterprise brands trust Qualified to instantly meet with buyers, right on their website, and maximize sales pipeline. Visit Qualified.com to learn more.Links:Connect with Ian on LinkedInConnect with Kristin on LinkedInLearn more about symplrLearn more about Caspian Studios

The Working While Black Show
Cheat Codes for Career Growth, The CEO Mindset, and Exploring A Career In Revenue Cycle Management

The Working While Black Show

Play Episode Listen Later Apr 25, 2024 67:52


We're exploring a billion-dollar industry that's basically hidden within the healthcare field called Revenue Cycle Management.Our guest, Lance Gainer, is my cousin and a seasoned consultant in revenue cycle management within the healthcare industry, with a strong background in leadership and growth. His journey started at Labcorp, where he ascended through the corporate hierarchy. Gainer perceives revenue cycle management in healthcare as a lucrative niche filled with opportunities for growth and advancement. Learn more about our guest's business here: https://resilientrevenue.comFOLLOW BOSSLOCKS MEDIA- Text us +1(914)-353-4176- Learn more about our guest: www.bosslocksmedia.com/- Join the I Love New Growth Newsletter: https://norby.link/c5YDwu- Follow us on your favorite social platforms: https://bosslocks.norby.live- YouTube: https://www.youtube.com/@bosslocksmedia(00:00:34) Healthcare Revenue Management: Navigating Financial Impacts(00:03:49) Adapting Career Trajectory Through Unexpected Turns(00:06:36) Mastering Revenue Cycle Management in Healthcare Operations(00:18:18) Healthcare Finance Impact on Revenue Stability(00:32:08) Networking Success: Optum Consulting Role Achievement(00:40:01) Hospital Revenue Management Business Success Story(00:43:47) Maximizing Efficiency Through Overseas Revenue Management Outsourcing(00:46:30) Enhancing Revenue Cycle Management with Diverse Platforms

Be you Brand - The Podcast
25. Harmony in Hustle: Balancing Business, Community and Growth with Hazel Brown

Be you Brand - The Podcast

Play Episode Listen Later Feb 19, 2024 31:58


Hey Be You Branders!   In this episode, Hazel Brown joins me to talk about the power of collaboration and networking for your personal and professional growth. Hazel and I both discover the value of working together and leveraging social media to connect with like-minded individuals.   We delve into the importance of creating spaces for women to discuss deep issues, share their experiences, and support each other's growth and the need for self-comparison and self-worth to be based on personal progress rather than societal standards or the achievements of others. Moreover, this episode promotes the idea that true success encompasses both professional achievements and personal satisfaction, highlighting the role of community, self-care, and authentic branding in this journey.   Listen to explore:   Entrepreneurship, networking, and collaboration Women's empowerment and creating safe spaces for deep conversations How Self-care can improve productivity The importance of having emotional intelligence   Key highlights of the episode:   00:00 Introduction 00:57 Women's Empowerment Conference 01:23 What starts the “Redefining the Future You” business? 05:26 The Importance of Collaboration and Connection 07:16 The Power of Social Media for Networking 07:56 The Fear of Women to Collaborate 10:30 The Value of Self-worth and Self-comparison 13:10 Using Other's Success as an Inspiration 14:40 Creating Spaces for Women 15:28 Providing Platform for Higher-Achievers 17:27 Figuring How to Build Wealth 18:43 Prioritizing Self-Care 23:07 Emotional Intelligence, Reframing Negative thoughts 25:07 Putting Your Energy on What Really Matters 27:42 The Value of Self-authenticity 28:52 Conclusion and Closing About the Guest:   A Purpose-Driven Healthcare Leader who uses her human resources & hiring manager experience to serve as a Career Alignment Coach to passionate, result-oriented professionals. In 2003, I began my journey in healthcare- first working as a home health aide, later as an ultrasound tech, then deciding bedside was NOT for me! After 7 years, I made the switch, I started working in healthcare administration support roles and quickly started looking at what roles paid the MOST money. After much research, I thought I'd found the perfect career for me, an Anesthesiologist Assistant. What?! I could help put people to sleep and make six figures, OH MY! I completed my pre-requisites and then decided to have baby number two during the time it would take for the next program to begin! Boy, was God looking down laughing at me! I ended up pregnant with twins, yes TWINS! However, it was that experience, being vulnerable and sick that led me to pursue a double master's degree in Healthcare Administration and Public Health. From my personal healthcare experience, I quickly realized there were gaps in the healthcare system. In simple terms, it was missing the CARE in healthCARE! On a quest to make an impact, I took on roles in HR, Healthcare Operations, Healthcare Management, Patient Experience Management and now Healthcare IT supporting hospital systems throughout the US. I remain in the healthcare setting because I still have a lot of work to do in order to bring the CARE back to healthCARE. With our premium quality services, you not only get a healthcare professional who has the inside scoop; but you get a leader who is passionate about making a difference in your life and the lives of others! I am here to help you navigate your career alignment journey as an Expert Resume Writer and Career Coach. We help our clients reclaim power over their careers and pivot with purpose- on their own terms (so they can love life inside and outside the office). & of course, provide service excellence!    Find Hazel here:   Email: redefiningthefutureyou@gmail.com Podcast: @itsthehumanexperience Social Media Handles:@workplacetherapy  @redefiningthefutureyou   Elevate Your Journey: Transform with Confidence & Community by following this link: https://redefiningthefutureyou.com/workplacetherapy/ Get started on you inner work journey : Purchase 300k blueprint Masterclass  https://atigbranding.thrivecart.com/300k-blueprint/   Enroll in Highest self Highest income ( Starts 2-26-24)  https://atigbranding.thrivecart.com/highest-self-highest-income/   Listen to highest self hypnosis meditation for free HERE    Take the profitable personal brand quiz  https://atigrinspun.com/quiz/   Connect with me: Instagram:   / ati.g.branding   Website: https://atigrinspun.com/ Personal branding strategies for female entrepreneurs FB community: https://www.facebook.com/groups/perso...

Highway to Health
Mastering Revenue Cycle Management: The Key to Thriving in Dallas-Fort Worth's Healthcare Boom

Highway to Health

Play Episode Listen Later Feb 15, 2024 32:42


In an episode of Highway to Health shot at the iconic Billy Bob's, David Kemp and healthcare veteran Kelly Strong dissected Dallas-Fort Worth's evolution into a healthcare powerhouse, fueled by rapid population increases and a business-friendly environment. During the enlightening conversation, Strong highlighted the importance of mastering revenue cycle management and identified it as the cornerstone of DFW's healthcare sector growth.Strong, who currently serves as the Senior Vice President of Healthcare Operations, Revenue Cycle Improvement, underlined how DFW has not only attracted healthcare providers and startups but has also become a fertile ground for technological advancements in patient care. While outlining the challenges healthcare providers face, such as managing denials and integrating disparate technological systems, Strong's narrative underscored the necessity of mastering revenue cycle management and adopting comprehensive strategies to ensure financial stability and foster patient trust.

Becker’s Healthcare Podcast
Laurie Amaral, Healthcare Operations Leader

Becker’s Healthcare Podcast

Play Episode Listen Later Jan 16, 2024 9:54


This episode features Laurie Amaral, Healthcare Operations Leader. Here, she discusses her journey into healthcare, population health & value based care, ai trends in healthcare she is keeping an eye on, and more!

leader amaral healthcare operations
Becker’s Healthcare Podcast
Empowering Staff to Thrive: Tackling Burnout with AI in Healthcare Operations - Sponsored by LeanTaaS

Becker’s Healthcare Podcast

Play Episode Listen Later Dec 29, 2023 25:59


In this insightful episode, delve into the critical concept of reducing staff burnout and enhancing work-life balance through predictive analytics, intelligent recommendations, and automation. Join the conversation with Mohan Giridharadas, Founder and CEO of LeanTaaS, which powers healthcare operations across over 1,000 hospitals and centers. Explore the significance of AI in workforce empowerment, gaining valuable insights into navigating the complexities of hospital operations, supply and demand logistics, and the quest for better predictability. Learn how breaking free from the constant fire drill mentality can alleviate stress and burnout, paving the way for thriving staff and systems. Special thanks to Mohan for sharing expertise and to LeanTaaS for sponsoring this episode. Tune in for more enlightening discussions on healthcare innovations at beckerspodcast.com.This episode is sponsored by LeanTaas.

Becker’s Payer Issues Podcast
Interoperability: A Key to Improving Healthcare Operations, Efficiency, and Innovation

Becker’s Payer Issues Podcast

Play Episode Listen Later Nov 10, 2023 24:32


In this episode we are joined by Stephanie Ngo, Managing Director, Payer + Provider Integrated Solutions at Tegria to discuss how current interoperability climate influencing payers and the impact on their technology-related decisions. Tune in to hear examples of an effective payer-provider collaboration where both parties worked together to more effectively help patients and reduce costs.This episode is sponsored by Tegria.

MyOutDesk: Scale The Podcast
Daniel Ramsey - Streamlining Healthcare Operations With A The Virtual Assistant Strategy

MyOutDesk: Scale The Podcast

Play Episode Listen Later Aug 1, 2023 4:54


Are you a healthcare entrepreneur seeking innovative ways to enhance your business's efficiency and growth? Look no further!

Female Founders
Kimberly Tucker: Transforming Healthcare Operations for Physicians and Patients

Female Founders

Play Episode Listen Later Jun 7, 2023 31:05


Kimberly Tucker is a healthcare industry expert and co-founder of K&C Solutions. With a passion for improving healthcare, she provides physicians with the tools and resources to succeed in their practices while prioritizing patient care. — Kimberly Tucker Links: Website: www.kcmedsolutions.com LinkedIn: Www.LinkedIn.com/in/klwhite13/ — PODCAST INFO: Podcast website: https://www.womleadmag.com/podcast/ Apple Podcasts: https://apple.co/3YJHMoy  Spotify: https://open.spotify.com/show/2GkmpVInAQR7Fgco0pUa1B  RSS: https://feeds.libsyn.com/409442/rss  YouTube: https://youtube.com/playlist?list=PLYDpQX16k5Uh7G7PFjMjZ8KimqoOpFF-t — CONNECT: - YouTube: https://www.youtube.com/c/WomELLE - LinkedIn: https://www.linkedin.com/company/womelle - Twitter: https://twitter.com/womelle - Facebook: https://www.facebook.com/womelle - Instagram: https://www.instagram.com/realwomelle/ — OUTLINE: 2:09 - Changing landscape of the healthcare industry 4:22 - Role of physicians in healthcare 9:10 - How K&C Solutions supports independent physicians 11:59 - Challenges faced by independent physicians 14:19 - Additional services offered by K&C Solutions 19:25 - Process overview from the beginning 21:40 - Assistance in starting a physician's own practice 23:43 - Managing the business side of healthcare practices 28:15 - Kimberly's work with a managed service organization

Outcomes Rocket
Leveraging AI Tools for Healthcare Operations with Morgann Carlon and Hashim Simjee

Outcomes Rocket

Play Episode Listen Later May 30, 2023 4:44


Operations are crucial to health outcomes, and AI can upgrade them. In this episode, Deloitte's Hashim Simjee and Morgann Carlon talk about healthcare operations and the potential of AI to improve them. They also advise listeners to develop a clear data strategy and start small when implementing AI solutions. Tune in and learn more about the power and potential of data and AI in healthcare operations! Click this link to the show notes, transcript, and resources: outcomesrocket.health

CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue 16 Media & CBNation.co
IAM1695 - Expert Uses Technology to Improve Healthcare Operations and Products

CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue 16 Media & CBNation.co

Play Episode Listen Later Apr 5, 2023 15:36


Why it was selected for "CBNation Architects": Shane has a powerful story of what led him to get started and he talked about how with his products and services they incorporate technology that helps create a better customer and client experience. He mentioned that their organization ask "why" when many competitors take things as they are. I loved how he talked about "loving the problem but not the solution." When you love the problem you can be nimble, pivot and adjust and change because you are obsessed with the "why" not the "how."   I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today!  Previous Episode: https://iamceo.co/2020/11/26/iam836-expert-uses-technology-to-improve-healthcare-operations-and-products/

technology products healthcare operations
WarDocs - The Military Medicine Podcast
VADM(Ret) C. Forrest Faison III, MD- 38th Navy Surgeon General- Providing Medical Support to Combat Operations and Humanitarian Missions Across the Globe: Defeating the Tyranny of Distance

WarDocs - The Military Medicine Podcast

Play Episode Listen Later Feb 10, 2023 55:11


  Dr. Faison is a pediatrician, fellowship trained in neurodevelopmental pediatrics, and he served as the 38thSurgeon General of the US Navy.   In this episode, Dr. Faison describes his career pathway to becoming a fellowship-trained pediatrician and explains how pediatricians support the critical missions of military medicine at home stations and deployed locations throughout the world.   VADM (Ret) Faison has significant deployment experience as a US Medical Task Force Commander as well as the Commander of a downrange Combat Hospital.  He shares many important lessons learned supporting combat operations and humanitarian missions such as the Fukushima earthquake and tsunami response.    Dr. Faison has extensive experience with telemedicine and informatics.  He describes some of the DoD's accomplishments in this evolving technology and where it is headed.  Following his Military Medicine career, Dr. Faison continued to make significant contributions in civilian medicine.  He describes his role in assisting the state of Ohio's response to the COVID-19 pandemic in public universities and in the Federal Mass Vaccination Center.  Dr. Faison is a strong advocate for Wounded Warrior care, and he talks about innovative ways to support these individuals and their families.  He also shares how he has been able to prepare disadvantaged minority students for healthcare career through a “Pathway to Practice” program.   Dr. Faison is a native of Norfolk, Virginia and Cleveland, Ohio, receiving his bachelor's degree from Wake Forest University.  Faison earned his doctorate in medicine and surgery from the Uniformed Services University of the Health Sciences.  He completed residency training in pediatrics at Naval Hospital San Diego and fellowship training in neurodevelopmental pediatrics at the University of Washington.    Before he served as Navy Surgeon General, Faison also served as Deputy Surgeon General and, before that, as Commander, Navy Medicine West, where he coordinated the Navy's medical support and relief operations to the Government of Japan during the Fukushima earthquake and tsunami.  As the Navy's Chief of Healthcare Operations, he also led Navy medical relief efforts during the earthquake in Haiti.  Among other leadership assignments, he has held command in a combat theater as Commanding Officer, U.S. Expeditionary Medical Facility (OIF combat hospital); and Commander, U.S. Medical Task Force, Kuwait.  He is a recognized expert on the use of telemedicine, health IT, and data analytics to improve healthcare access, quality, and outcomes.                 Find out more and join Team WarDocs at www.wardocspodcast.com   Honoring the Legacy and Preserving the History of Military Medicine   The WarDocs Mission is to improve military and civilian healthcare and foster patriotism by honoring the legacy, preserving the oral history, and showcasing career opportunities, experiences, and achievements of military medicine.   Listen to the “What We Are For” Episode 47. https://bit.ly/3r87Afm   WarDocs- The Military Medicine Podcast is a Non-Profit, Tax-exempt-501(c)(3) Veteran Run Organization run by volunteers. All donations are tax-deductible, and 100% of donations go to honoring and preserving the history, experiences, successes, and lessons learned in military medicine. A tax receipt will be sent to you.   WARDOCS documents the experiences, contributions, and innovations of all military medicine Services, ranks, and Corps who are affectionately called "Docs" as a sign of respect, trust, and confidence on and off the battlefield, demonstrating dedication to the medical care of fellow comrades in arms.           Follow Us on Social Media Twitter: @wardocspodcast Facebook: WarDocs Podcast Instagram: @wardocspodcast LinkedIn: WarDocs-The Military Medicine Podcast