Podcast appearances and mentions of chris brisson

#12WeeksToPeak #marketingautomation #growthmindset Chris Brisson is the founder of  Salesmsg  , and he returns to The CRM Sushi Podcast after 8 years to share what is working and what he sees as the future of SMS marketing, marketing automation, digital marketing, and how to grow sales in the age of AI.00:00 The Evolution of Sales Message02:49 Understanding SMS and iMessage Dynamics06:10 The Need for Specialized SMS Platforms08:52 Integrating SMS with CRM Systems12:09 The Importance of Two-Way Communication15:00 Engagement Strategies and Opt-In Rates18:04 Speed to Lead and Modern Communication Challenges24:44 Engaging Kids in Sales Activities25:39 Text Messaging in Business: The Lifecycle26:56 Capturing and Connecting with Leads28:52 The Shift to SMS in B2B Communication30:25 Integrating SMS with CRM Systems32:06 Utilizing Templates and Playbooks for SMS33:24 Multimedia Messaging Strategies35:25 Mobile Communication in Sales37:07 Best Practices for SMS Communication39:27 Tracking Engagement through Links40:15 Branding Challenges with Messaging42:07 Future Expectations and Closing RemarksNot for the mediocre majority: Learn how I get more done in a quarter than most achieve in a decade in 12 Weeks To Peak™ https://wesschaeffer.com/12wConnect with me:X -- https://X.com/saleswhispererInstagram -- https://instagram.com/saleswhispererLinkedIn -- http://www.linkedin.com/in/thesaleswhisperer/#12WeeksToPeak #marketingautomation #GrowthMindset

SMS is not dead; it's evolving and still effective.Text messaging remains a personal connection tool.The industry has shifted towards messaging as a primary communication method.AI is being leveraged to enhance business operations and customer engagement.Simplicity in marketing automation can lead to better results.Legacy businesses present opportunities for growth through technology.The future of communication will be driven by real-time data and AI.Businesses need to adapt to the changing landscape of technology.Effective communication is key in a tech-driven world.The best campaigns are often the simplest ones. Consistency in email marketing is crucial for success.Perfectionism can hinder progress; taking action is more important.Building relationships through personal touches like handwritten notes is effective.Text messaging can significantly enhance customer engagement.Entrepreneurs should focus on simple, actionable strategies.Understanding the numbers behind your marketing efforts is essential.Embracing failure as part of the learning process is vital.The human element in business is irreplaceable, even with technology.Iterating and adapting quickly can lead to better outcomes.Creating conversations with customers can unlock new opportunities.Guest Site: https://www.salesmessage.com/ Guest LinkedIn: https://www.linkedin.com/in/chrisbrisson/#12WeeksToPeak #entrepreneurship #saas 00:00 Introduction to SMS and Its Relevance04:14 The Evolution of Sales Message08:28 AI's Role in Modern Business12:45 The Future of Communication and Technology17:34 Opportunities in Legacy Businesses21:14 Simplicity in Marketing Automation24:57 The Importance of Consistency in Email Marketing30:16 Overcoming Perfectionism in Entrepreneurship36:35 Building Relationships Through Personal Touch41:40 Texting as a Business StrategyNot for the mediocre majority: Learn how I get more done in a quarter than most achieve in a decade in 12 Weeks To Peak™ https://wesschaeffer.com/12wConnect with me:X -- https://X.com/saleswhispererInstagram -- https://instagram.com/saleswhispererLinkedIn -- http://www.linkedin.com/in/thesaleswhisperer/

Learn how to use text messaging to get more leads, book more calls, and grow your business faster. In this episode of Beyond 7 Figures podcast, Charles Gaudet talks with Chris Brisson about how SMS has become the most effective way to reach people, explaining how it works, why it outperforms email and phone calls, and how simple changes like adding a text to your funnel can lead to big results, with real examples of businesses using text and AI to grow, save time, and connect more effectively with their audience. Guest: Chris Brisson Guest bio:  CEO and Co-Founder of Salesmsg KEY TAKEAWAYS: Text messaging has a 98% open rate compared to email's much lower open rate of 12-20%. Businesses need to get approved by carriers to use text messaging, which involves a simple compliance process that takes about 6.5 minutes. Nearly half (45%) of people prefer texting businesses rather than calling them. Text messaging helps engage leads quickly while they're interested, qualify them, and ensure they show up for appointments. Text messaging can be used throughout the customer lifecycle - from generating leads to getting reviews and referrals. Adding text messaging to existing business processes without changing anything else can increase results by 5-15%. Growing your business is hard, but it doesn't have to be. In this podcast, we will be discussing top level strategies for both growing and expanding your business beyond seven figures. The show will feature a mix of pure content and expert interviews to present key concepts and fundamental topics in a variety of different formats. We believe that this format will enable our listeners to learn the most from the show, implement more in their businesses, and get real value out of the podcast. Enjoy the show. Please remember to rate, review and subscribe to the podcast so you don't miss any future episodes. Your support and reviews are important and help us to grow and improve the show. Follow Charles Gaudet and Predictable Profits on Social Media: Facebook: facebook.com/PredictableProfits Instagram: instagram.com/predictableprofits Twitter: twitter.com/charlesgaudet LinkedIn: linkedin.com/in/charlesgaudet Visit Charles Gaudet's Wesbites: www.PredictableProfits.com

In this episode of the Transform Sales Podcast, host Amir Reiter talks with Chris Brisson, CEO and founder of Salesmsg. They explore the creation and evolution of Salesmsg, a platform designed to enhance customer engagement through SMS. Chris discusses the platform's capabilities, including integration with CRM systems like HubSpot and Salesforce, and how it can improve attendance rates for meetings and drive revenue with automated, personalized messaging. Amir shares his own positive experiences with Salesmsg, highlighting its seamless CRM integration and potential for diverse communication strategies. The episode concludes with Chris inviting listeners to try Salesmsg and Amir expressing his intent to re-engage with the platform for customer data experiments. RESOURCES & LINKS:  Want To Find the Right Sales & Marketing Software For Your Company? Learn How You Can Use The CloudTask Directory here: https://directory.cloudtask.com/ #TransformSales #leadgenerationcompanies #cloudtask

Chris Brisson is the owner of Meadow Lawn & Pest (https://www.meadowlawnandpest.com/) in Carrollton, Virginia.The Pest Control Millionaire Podcast is all about helping small business owners scale their lawn and pest companies by talking to experts in the service industry.For business coaching and mentorship, visit pestcontrolmillionaire.com.Send your business and entrepreneurship questions to info@pestcontrolmillionaire.com and we'll answer them on the show!Produced by Dalton Fisher, Fisher Multimedia LLC

Evolve Sales Director, Bruce Bignell, talks all things Salesmsg and Pipedrive with Co-founder & CEO, Chris Brisson. Salesmsg gives you a simple dashboard to send, receive, and manage text message conversations online or from your mobile phone. Covering - Introduction to Salesmsg - What does a typical Salesmsg customer look like? - How to use SMS to increase engagement with your company - The modern business sales tech stack - The evolution of SMS as a channel - The future of Salesmsg - Founders journey - What to know getting started with SMS Interested in giving Salesmsg a try? https://www.salesmessage.com/ Check out the Salesmsg demo: https://youtu.be/h4-XP_KlHdU Considering Pipedrive? Sign-up for a free 30-day trial here: https://www.pipedrive.com/?utm_content=copy_text&utm_medium=partners_program&utm_source=Evolve&utm_term=pdp-evolve Book a personal demo with Chris here: https://www.linkedin.com/in/chrisbrisson/ --- Evolve are Pipedrive Elite Partners, helping our clients with implementation, consultancy, and training. Book a free Evolve consultation here: https://calendly.com/bruceatevolve/30min?month=2022-04 Or Visit: www.weevolvebusiness.com --- Send in a voice message: https://anchor.fm/evolve-pipedrive-podcast/message

While setting up discovery calls is the first half of the battle, the other half is getting the prospect to show up. And a great solution to drive attendance is by using a text message. In today's episode of The Sales Evangelist, Donald is joined by founder and CEO of Salesmsg Chris Brisson to talk about how you can use text messaging to increase meeting show rates.  SMS can be used for anything, from lead generation to conversion and engagement. Sales is a three-step process: sign up, show up, and pay up.  Creating a multichannel approach is the best way to drive attendance. A simple text message offers a simple last-minute reminder shortly before meetings. We are a conversational society, so short messages with an understandable motive won't' be considered spammy or annoying. Implementing SMS software into your business: If you want to test SMS messaging without a monetary investment, manually send a standard text message an hour before the meeting. But to scale this process, a system is necessary. With Salesmsg, you'll have a way to respond to those messages if someone responds. Remember, it's not a general broadcast message - it's conversational.  SMS can also be the channel for micro-questions that need answering and lead to more meaningful discussions.  To start a conversation with a prospect, ask simple questions that ease them into a conversation. What are some ways to get the phone number of people? Start today. And, depending on your business, the way you gather phone numbers might be different.  You need an opt-in! Don't just import a list and send mass text messages. (It isn't legal.) Include the proper language and start the conversation. Providing your number first can help break the apprehension someone might have about supplying their number. For access to case studies showing the advantage of SMS messaging for business, visit  customers.salesmessage.com. The SaaS Academy case study is particularly helpful to see how people can use SMS to make more money. Use this link for free access to Salesmsg's Text Size Your Business PDF, and head over to salesmsg.com to start a free 14-day trial to get introduced to the platform. (They're the #1 integration on HubSpot.) For more content from Chris, connect with him on LinkedIn. This episode is brought to you in part by LinkedIn Sales Navigator. The Great Resignation has become the Great Reshuffle, meaning it can be difficult for sales professionals like you to find leads and close deals. Luckily, Sales Navigator from LinkedIn is here for you! Sales Navigator from LinkedIn is the only tool that uses real-time alerts and up-to-date insights to help you know when prospects are ready to buy. And, with over 30 advanced filters, sales professionals can quickly find genuine leads with the intent to purchase. Gain the advantage of accurate, quality lead generation data from LinkedIn Sales Navigator. You can get a 60-day free trial of Sales Navigator at www.LinkedIn.com/TSE.  This episode is brought to you in part by Skipio. Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real. But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com. This episode is brought to you in part by mParticle. Are you tired of wading through thousands of open sales positions to find the one perfect for you? Well, look no further. mParticle is one of the leading independent customer data platforms out there, and they're looking for motivated remote sellers (just like yourself.)  With top-name clients from Spotify and Burger King to Airbnb, we don't want you to let this opportunity go to waste! For more information and to view open positions, go to https://www.mparticle.com/careers/. This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We'd love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to!  Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial. Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

My guest today told his customers he didn't love the business. They were shocked. Admitting it wasn't working allowed him to create a new business. Today Chris Brisson is the founder of Salesmsg, simple, scalable, two-way business texting. Chris Brisson is the founder of Salesmsg, simple, scalable, two-way business texting. Sponsored byOverpass – Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success. Think of your sales reps on Overpass as an “in-house” team that works remotely and cost-effectively. The result is faster recruitment time, a shorter learning curve, greater rep longevity, and a healthier bottom line. HostGator – Ready to take your website to the next level? Whether you're a first-time blogger or an experienced web pro, HostGator has all the tools you need to create a great-looking website or online store. A wide range of options includes cloud-based web hosting, reseller hosting, VPS hosting and dedicated servers. Founded in 2002, HostGator is the perfect web partner for business owners and individuals seeking hands-on support. Visit www.hostgator.com/mixergy to see what HostGator can do for your website. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

If you're unhappy with your job, the best time to do something about it is yesterday and the second-best time is TODAY! Listen to this master class with Chris Brisson and learn how he reinvented himself in business after a failure. Get some nuggets of wisdom about text message marketing as well.   KEY TAKEAWAYS How to find out what you want to do in life Are problems a negative thing? What does a true business look like? How being unhappy with your job can affect you The importance of having a great team running the business Is it possible to leverage text messages without spamming?   RESOURCES/LINKS MENTIONED Charlie Rocket Send, receive and manage text message conversations: Start Your Free 14-Day Trial   ABOUT CHRIS BRISSON Chris is the CEO and Co-Founder of Salesmsg, a company that helps entrepreneurs to increase their sales by providing a simple dashboard to send, receive, and manage text message conversations online.   CONNECT WITH CHRIS Website: www.salesmsg.com Instagram: @chrisbrisson   TWEETABLES ‘'No matter what kind of adversity, obstacle or pain you're going through, there can be something big that comes from that experience'' - Alex Pardo ‘'If you really want to create a great business, you have to get great people '' - Chris Brisson   ASCEND Don't Wait To Enjoy Your Life, Tomorrow, Live It Today! How To Grow Your Business, Expand Your Impact, and Experience Your Perfect Life:  

Chris Brisson from Sales Message joines Gary to talk about text messaging for business. They discuss best practices, pitfalls, and A2P 10DLC will impact businesses' ability to communicate with customers.

On today's episode of MORE, we're joined by the founder of reviewbiz.io, Andres Escobar. Andres created this marketing and sales tool to help companies generate authentic reviews for their business, and we're thrilled he joined us to share his platform. How did Andres Create reviewbiz.io, and what does it do? A friend of his introduced him to marketing and review platforms. Andres asked himself, “how can I do this better?” and launched his company. He attributes his friend and mentor Chris Brisson from Salesmsg for guiding Andres through his company's development. Reviewbiz.io generates the only thing better than word-of-mouth marketing: digital word-of-mouth marketing. His company reaches out to a client's current customer list via text and email and prompts them to complete a review. What makes his company different from every other review company? Reviewbiz doesn't just push people to complete a Facebook or Google review (platforms an audience might not have.) Instead, they offer multiple methods to generate a higher return. Reviewbiz also provides clean water to a family for an entire year upon completing a review, which gives people an opportunity to give back. There are methods to using reviews and testimonials properly. Reviews provide crucial information about a business's perception. They reveal problems an owner might not be aware of, like a mean receptionist or broken equipment. You can use reviews to supplement your entire digital footprint. Think about incorporating them on your website, social media, and even email campaigns. People buy from businesses they like, know, and trust. Reviews help bridge that gap. A big perk of Reviewbiz is that it provides easy integration with CRMs like Salesforce, Mailchimp, and Hubspot. They also offer integration with Quickbooks and other platforms to help incorporate review information across your business. Reviewbiz offers a free 14-day trial, so you can see firsthand if the platform is right for you. Demo bookings are also available on the website. What's next for them? They plan to create software that allows customers to create video reviews.  Recommendations by Andres: Check Google My Business for any business owners out there; you'll be able to discover a ton of interesting information. Books The Obstacle is the Way by Ryan Holiday The Practice Acceleration Method -  Tristan Bond The Sales Acceleration Formula - Mark Roberge The Bible Podcast:  Up My Influence Josh Elledge The Sales Evangelist Donald Kelly CarrotCast by Trevor Mauch Find Andres on LinkedIn to get in touch with him!

Starting your own business can be a daunting process. What do I want to put out in the market? How do I let people know that I'm in the market? The world of entrepreneurship is changing with the tides, and the Internet might just be the thing you need to grow your business and establish your authority in the market. In this episode, Chris Brisson shares how he found his place in the business world. He discusses internet marketing and shares his knowledge of salesmanship. Chris also explains how to analyze business deals and the importance of building your authority in the market. He discusses how you can scale your business and differentiates a business from an income stream. Stay tuned to learn more about how to grow your business to the best it can be! About Chris Chris Brisson started his first company out of college, built it for three years, and sold it in 2005. He was Infusionsoft Marketer of the Year in 2013 and is now the owner of two automated internet businesses, as well as a consulting company that generates million-dollar sales for his clients. He is also a family man and a very close friend of mine. Grow Your Business and Establish Market Authority Chris's Beginnings Chris came from a family of entrepreneurs. His father encouraged him to be his boss. He went on eBay when he had to sell the wheels that he had bought two years previously. He had an idea for a company after this transaction. In his first company, he brokered tire deals and had to face several challenges such as fraud and customers returning the product. After selling his first company, he then learned more about direct mail and internet marketing.  The Principles of Internet Marketing The internet is an inexpensive medium that almost everyone across the globe can access. You have to be on the internet to establish your business presence. Marketing is salesmanship multiplied.  Learning How to Sell Sales letters, selling through prints, and leveraged ventures are some of the core principles of sales. One of the best ways to refine your skills is by getting involved in other people's projects. Have a group of people you can turn to discuss your ideas. It allows you to see others' perspectives. Learn core skills. Examples of skills are creating an image in Photoshop, copywriting, and writing HTML.  Analyzing Business Deals Know what kind of business you want to create and your expertise. The most manageable business in the world is information.  Start where you can use your skills. The internet is a big market where people are creating many different products. Find a niche that ensures longevity. Building Your Authority in the Market to Grow Your Business Sincerely trying to help people through your business creates goodwill in the market and can act as a loss leader. Another benefit of helping others through your business is lifting your authority in the market. In every business, there are supplementary products and services that you don't have to own but can affiliate with and make commissions out of them. Build a list of people and educate them on why you are an expert in your niche. Solicit them for the supplementary services. How to Grow Your Business To be able to scale your business, establish yourself as an authority in your niche market. When you've established your authority, you can start increasing prices. If your business is service-based, you can scale by documenting your expertise and making it profitable. Personality can be a deciding factor as to which business the client chooses. Business vs. Income Stream If you have a product that depends on a trend, that is not a business. Pinpoint the market you're going after. The Art of Persuading Copywriting is the art of persuasive writing. Using “flashy” methods means selling. Be as genuine as possible in your approach to clients. People like to buy from entrepreneurs they know and trust. Resources Rework by Jason Fried and Heinemeier Hansson The Bencivenga 100 Seminar by Gary Bencivenga Call Loop P.S. Do you already have a successful business, meaning you're up, running, and paying your bills with some profit left over? Are you interested in growing your business, automating/streamlining things, and staying one step ahead of your competition? Do you want to achieve your goals, get more things done in less time, and double your sales? Sign up for our 21-Day Double Your Sales Challenge.  

Ep #22 - Chris Brisson, the co-founder of CallLoop and SalesMsg, joins me on the show this week to talk about his experience scaling multiple companies including two SAAS businesses. Chris started his entrepreneurial journey in college selling tires and rims on eBay where he did over $250k in revenue his first year. He grew and sold this company within 3 years and has continued to launch businesses including Automize and now his SAAS companies, CallLoop and SalesMsg. In today's interview, Chris shares about lessons learned from his early entrepreneur days and how he's successfully scaled two SAAS companies to seven figures and beyond. Learn More About Chris Brisson and His Companies, SalesMsg and CallLoop: Check out the CallLoop website at: https://www.callloop.com/ Check out the SalesMsg website at: https://www.salesmessage.com/ Follow Chris Brisson on Social Media: LinkedIn: https://www.linkedin.com/in/chrisbrisson/ Twitter: https://twitter.com/chrisbrisson Please remember to rate, review and subscribe to the podcast so you don't miss any future episodes. Your support and reviews are important and help us to grow and improve the show. Follow Charles Gaudet on Social Media: Facebook: Facebook.com/PredictableProfits Instagram: Instagram.com/PredictableProfits Twitter: Twitter.com/CharlesGaudet LinkedIn: Linkedin.com/in/CharlesGaudet Visit Charles Gaudet's Wesbites: www.PredictableProfits.com www.Beyond7Figures.com Get a copy of Charles Gaudet's book, "The Predictable Profits Playbook," at: www.PredictableProfitsPlaybook.com  

Hear from Chris Brisson, CEO and Co-founder of Salesmsg, on what text messaging in sales can do for you and your organization's bottom line.

It's the last show of the year and Dave and Reb look back on the year and reflect on God's faithfulness. Leesa Sola, and Jacques and Chris Brisson share some of their stories and reflections on how God has led them through life's transitions and challenges. As it says in 2 Timothy 2, if we are faithless, He remains faithful for He cannot deny Himself. Dave and Reb encourage listeners to reflect on God's faithfulness in their lives as we end one year and head into 2019. Today's show is sponsored by The Mortgage Advisors - Ottawa Mortgage Brokers. They are dedicated to offering a unique level of service for everyone shopping for a mortgage. David van Noppen and More Than Enough Mortgages is part of this brokerage. Go to themortgageadvisors.ca or morethanenough.ca for more information. Aired: December 28th, 2018 on CHRI Radio 99.1FM in Ottawa, Canada. For questions or to schedule an appointment with a More Than Enough team member, e-mail david@morethanenough.ca or call 613-520-4157. Visit morethanenough.ca for more information. For more CHRI shows, visit chri.ca.

Today, Dave and Reb talk with Jacques and Chris Brisson, long-time coaching clients of More Than Enough. Together, they share how their financial coaching journey has impacted their lives, and how God has used it to transform their thinking. If you need more information about starting your own coaching journey, contact More Than Enough at www.morethanenough.ca or 613-520-4157. Aired: September 7th, 2018 on CHRI Radio 99.1FM in Ottawa, Canada. For questions or to schedule an appointment with a More Than Enough team member, e-mail david@morethanenough.ca or call 613-520-4157. Visit morethanenough.ca for more information. For more CHRI shows, visit chri.ca.

Chris Brisson is CEO of Call Loop, the goto voice and text messaging software that over 45,000 business owners use to grow their business with mobile messaging and his latest venture Salesmsg turns texts into sales. 01:00 - The Story Behind Call Loop 04:45 - Building a Software Company Is Hard 06:20 - Validating The Idea 07:45 - The Next Step After The Initial Customers 09:45 - Breaking "The Magical Number" 10:50 - Churn Rate and Pay As You Go Model 14:30 - Big Lesson Learned: Sell Early and Often 16:20 - Getting Customers: SEO, Pay Per Click, JVs and Partners 18:20 - Packaging to Approach JVs 20:50 - The Fastest Way To Get Momentum: JV's Webinars 21:05 - Figuring Out The Audience 23:20 - Chris' Why 25:25 - "Is The Purpose Big Enough to Continue Doing What I'm Doing?" 26:50 - Lightning Questions

Chris Brisson, the founder of Call Loop website. Call Loop is a voice and text messaging service that’s used by a huge range of clients. Listen as Chris and Nathan talk buying out a co-founder, building a company while working full-time, and how to pivot with an established product. Famous Five: Favorite Book? – Stealth Marketing What CEO do you follow? — James Clear Favourite online tool? — ClickFunnels and ConvertFlow Do you get 8 hours of sleep?— No If you could let your 20 year old self know one thing, what would it be?—That being young is an advantage - take the opportunity to make mistakes Time Stamped Show Notes: 01:22 – Nathan’s introduction 01:40 – Welcoming Chris to the show 02:00 – Call Loop is a voice and text messaging service 02:22 – Had the idea in 2009; business was founded in 2011 03:00 – It took 3 years to build the software as a side project 03:55 – Put in $10,000 to kick-start the project 04:12 – Bought out his business partners in 2015 04:50 – Two investors put in $90k total for 7.5% equity 05:55 – How did buying out his co-founders work? 06:20 – One co-founder had a full-time job and didn’t want to be hands-on 07:20 – Chris wasn’t financially experienced - hadn’t put caps of cliffs on the equity 08:10 – Co-founder had 25% 09:10 – Bought out for less than $100k 09:30 – “We have SaaS components but we’re not really a SaaS business” 10:00 – Different customers have extremely different needs - they buy credits differently 10:45 – Topline revenue in 2015 was $385k 11:25 – Reinvested $150k in the company in 2015 12:15 – Revenue goal in 2016 is $430-450k 12:35 – Around 1000 unique customers each month 13:54 – Sending around 400k text messages each month 14:34 – Goal is to develop the software behind the product, add features, and scale 15:45 – Chris hopes to pivot towards marketing automation 18:18 – Connect with Chris at the Call Loop website 19:55 – The Famous Five 3 Key Points: Youth is an advantage. Don’t be scared to act because you’re too young. When you’re distributing equity with co-founders, by sure to have a vesting schedule. You’ll hugely reduce the risk of problems down the line. Look for opportunities to pivot, even when you’re an established company. The market changes; technology changes: make sure you keep up. Resources Mentioned: Freshbooks - The site Nathan uses to manage his invoices and accounts. Host Gator – The site Nathan uses to buy his domain names and hosting for cheapest price possible. Leadpages – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he's driving from Austin to San Antonio (1.5 hour drive) to listen to audio books. Show Notes provided by Mallard Creatives  

Today we are speaking with Todd Brown.. Todd has an uncanny ability for transforming ordinary, mundane marketing campaigns into grand-slam money-makers. His unique marketing funnel strategies, tactics, and copy hacks have generated tens of millions of dollars for himself, his clients and many of his coaching students. He's the creator of several training programs including “The Marketing Funnel Automation Program,The Marketing Funnels Uncensored Newsletter” & The 6 Figure Funnel Formula and 26 Advanced Marketing Funnel Conversion Tactics  He's worked with Jay Abraham, Michael Masterson, Clayton Makepeace, John Carlton, Mike Filsame, Russell Brunson, Frank Kern, Chris Brisson and Ryan Deiss.  He is also a highly sought after speaker and has been on stages with Michael Geber and Brian Tracy among other notable professionals. Many people know him through his work with Strategic Profits, where he worked alongside Rich Shefren, a highly respected entrepreneur known to have made over $3,000,000 in only 7 days Todd brown is the goto guy for creating wildly profitable marketing funnels. Why a marketing funnel? What is a marketing funnel? A marketing funnel is a step by step strategic system for turning eyeballs into leads and then customers. If you want to play like the big boys play, then a single, phenomenal front end marketing funnel could revolutionize your business.  It could revolutionize your business by allowing you to generate new customers at break even, meaning you spend $1000 and you get $1000 worth of new customers in your business. When you get that you've just reached the promised land because at that point it's no longer about marketing it becomes a scale issue. Now a heads up.. This has nothing to do with any get rich quick fluff. He's a firm believer that there is no fast way to sustainable riches in business.. He's been in this game a long time and knows there is a big difference between having an income stream or making money online and having an online business. I'm SUPER excited to finally be able to connect with him today. I've wanted to have this conversation for a long time now.. Todd is someone I've not had the pleasure of meeting in person yet, but we have something like 250 mutual friends on facebook and I've been a fan of his from a distance for a long time now. What I do know is we both agree in order to have a sustainable business you have to have a rock solid funnel that allows you to pay for traffic, do paid media and break even on the front. In order to be able to do that with the cost of media today, you need a funnel with multiple paths all based on engagement.. not a one size fits all cookie cutter approach. I present to you, the man himself.. Todd Brown.. (insert crowd cheering here) Enjoy! --- Mission Statement: My mission is to create 200 new multi-millionaire business owners who solve world problems with entrepreneurship. How? You'll do better when you know better. Would it help you to have a mentor who can cut your learning curve by sharing their mistakes with you so you could avoid them? Would it help you to talk to that mentor and learn how they shifted their mindset to allow success to happen in the first place? Would it help you to hear them talk to other high-level entrepreneurs about their journeys, their mistakes and how they overcame their challenges to create the lives and financial success they desire? The Best Business Podcast was created for you to have all this in one place. If you like it, please subscribe, give an honest review and share with a friend you think will benefit so I may serve you both together. "Your success is my success." -- Daryl Urbanski

Chris Brisson, founder of Call Loop talksa bout what is the most effective marketing message delivery system for local businesses with a delivery rate of 85%, how speakers can get 90% opt in from the stage and Lead generation through texting. Also, he shares how he outsourced his thank you cards, how he reduced shopping cart abandonment by 48% and what an integrated auto responder system must include. For pics and more good stuff, go to: http://borntoinfluence.com/ChrisBrisson

Chris Brisson, founder of Call Loop talksa bout what is the most effective marketing message delivery system for local businesses with a delivery rate of 85%, how speakers can get 90% opt in from the stage and Lead generation through texting. Also, he shares how he outsourced his thank you cards, how he reduced shopping cart abandonment by 48% and what an integrated auto responder system must include. For pics and more good stuff, go to: http://borntoinfluence.com/ChrisBrisson

Todd Brown is one of the worlds leading authorities on building highly profitable marketing funnels. He's the creator of several training programs including “Marketing Funnel Automation Partnership Coaching Program, 26 Advanced Marketing Funnel Conversion Tactics and The Marketing Funnels Uncensored Newsletter”. He helped Rich Schefren grow Strategic Profits into the company it is today by implementing these strategies and tactics. What we talk about in this interview is easy to understand but it's advanced money making advice. It's all about Marketing Funnel Optimization. I promise you there is no joke, no hype in this next sentence... acting on what Todd teaches in this interview could easily multiply your online sales by double, triple or much more. Why? Because your marketing funnel is the core of your online business. You have to get it right and you have to keep optimizing it if you want to make the most money possible. In this interview Todd reveals... * The must-have tool to run your marketing funnel * Why straight, linear funnels are dead! (Hint: Dynamic, segmented funnels are what's working now) * How to have a high converting, front-end funnel that pays for all your traffic * How to create content in your funnel that does no selling, but still makes you a lot of money * How many steps a funnel should have * 3 back-end marketing sequences that will raise the lifetime value of your customers * And a lot more! Trust me, this content is gold, invest the next hour to listen to it, it will pay off Either listen to the interview or read the entire transcript below... Joey Bushnell: Hello, welcome to The Online Marketing Show! I'm your host Joey Bushnell Today's special guest is Todd Brown... who is without question, one of the worlds leading experts when it comes to marketing funnels. He's the creator of several training programs including “Marketing Funnel Automation Partnership Coaching Program, 26 Advanced Marketing Funnel Conversion Tactics and The Marketing Funnels Uncensored Newsletter”. I highly recommend you go check out his blog over at marketingfunnelautomation.com Todd, thank you so much for being on the call with me today. Todd Brown: You're welcome man! I'm excited to be here. Joey Bushnell: Thank you. Todd, how did you become an online marketer and become known as the go-to-guy for marketing funnels? Todd Brown: I'll give you the shortened version of how I first got online. Basically I was working for a company that owned about a dozen health clubs in New Jersey, in the US. I got a direct mail piece, a letter in the mail that was selling a direct response marketing training program for fitness professionals. It was about $300 odd dollars and I thought it was perfectly fit for what I was doing with this health club company. So I went to the owner and asked the owner if I could buy this thing and expense it, he said :”Yeah go ahead.” I bought this course for $300 odd dollars, got it sent to me and that was my first exposure to direct response marketing, copywriting and the world that we operate in within the online marketing community. I was immediately engrossed with this training program and got sucked in, so I decided I'm going to pick up the phone I'm going to call the dude who put this training program together and I'm going to ask him who he learned from, what did he study. That's what I did and he mentioned Dan Kennedy. So of course, I immediately went out and bought everything I could get my hands on from Dan Kennedy, at the time most of what I was buying was on eBay and I dove in and was going through the Dan Kennedy stuff like crazy. That very quickly led to me starting my first information marketing venture online. Knowing nothing about the internet, technology or websites, I barely knew how to send an email, this is about ten years ago now. The rest is history in terms of online, eventually the business started making a lot more money than what my job was paying so I eventually left that gig and moved down to south Florida and the rest is history. How did I become the go-to-guy for so many top marketers in terms of marketing funnels? Well, two things really happened. One, I was originally a client of Rich Schefren's when I decided to leave my job and go full time online, the skill set that I knew I was missing was business systematization. It wasn't the marketing, copy or marketing strategy it was the actual systematization of the business. At the time I knew that and still to this day, Rich is the absolute best at teaching that side of things. I became a client of his, we hit it off and became really good friends then Rich asked me to come aboard as a partner at Strategic Profits and run the marketing for him. So for about 2 years I was juggling, running all of the marketing for Strategic Profits, launching 15/16 different front end products, big internal launches, JV's, affiliate promotions and campaigns along with my own companies. It was through my running of the marketing there that I got to work on projects with Jay Abraham, Clayton Makepeace, John Carlton and then became friends with Michael Masterson. Then worked on and co-ordinated projects, launches and campaigns with JV partners like Mike Filsame, Russell Brunson, Frank Kern and Ryan Deiss. So I got to see 2 different sides of the marketing funnel world. I got to see what the online guys were doing and how they were applying direct response marketing techniques to their funnels online. I also got to see how the original “old school”, if you will, direct marketing guys did it offline. So how was Jay Abraham with his clients? How was he getting new customers? How was he multiplying their front end or back end? The same thing with Michael Masterson at Agora and the best franchises and divisions if you will at Agora, What were they doing? How were they doing it? Eventually that carried on over into application at Strategic Profits and we launched a whole bunch of killer front end products. We launched the Founders Club Membership which is still thriving and growing today. We did about 3 quarters of a million dollars in 7 days in an internal relaunch of a particular product applying some of the things I have learned. Just to wrap this up because I want to get into some meat and potatoes for everyone listening, what happened as about a year ago was a good buddy of mine Chris Brisson from Call Loop which is great application for SMS and voice broadcast, he was constantly giving me access to all of his software, application and all of this great stuff. So I said to him one day “What can I do for you?” and he said to me “Look, do a webinar for my customers.” We had one funnel at the time which was doing 24 dollars for every opt-in and so I did this 90 minute webinar for his customers. He has a lot of savvy big name marketers on there. It was pure content, no pitch at the end and after that webinar Chris's partner texted me within 20 minutes and said “People are freaking out they loved the webinar and they were disappointed you didn't have something to share with them in terms of coaching, courses or training.” Then we came back 2 months later and opened up Marketing Funnel Automation, the partnership coaching program and the rest has been history. But enough about me man let's talk about funnels what have you got next for me? Joey Bushnell: My first question for you Todd, was for someone who maybe hasn't heard the term before what exactly is a marketing funnel? Todd Brown: A marketing funnel is a strategic process. A strategic set of steps that you bring a prospect through with the ultimate objective being... at the end of the process they desire your product and they are ready to buy. They see the need and value of your product as the solution to their problem and situation above anything and everything else. Let me make an important point that I want everyone to get... When I first launched this Marketing Funnel Automation brand I specifically refer to it as a marketing funnel, not a sales funnel. Most people talk about it as a sales funnel but there is a distinct difference between marketing and sales. I think it was Peter Drucker who said that the whole purpose of marketing is to make selling superfluous. When you do marketing the right way, you are leading the prospect to the make the decision on their own that your product or service is the best choice for them, the perfect fit and perfect solution for their problem or situation. People love to buy they hate being sold. There is a massive difference in the way we approach a marketing funnel. Our job again, is to give the prospect this feeling of freedom of choice and freedom of decision so they feel at the end that they've come to the conclusion on their own and they weren't sold. So there is a very specific way that we do that. I'm sure you and I are going to get to how we actually do that and how are we marketing and not selling. How are we leading them to the conclusion. But again a marketing funnel is just a series of steps, it's a strategic process and I say strategic because so many marketers get caught up in the tactics of the marketing funnel. Most marketers, especially newbie marketers that get online and start learning about marketing funnels, when they think of a marketing funnel they think “OK, I'm going to have a squeeze page to a sale letter or one time offer to the order form to the up sell, if they don't take the up sell it goes to a down sell, if they do take the up sell it goes to another up sell". That is all the tactical components if you will, of a marketing funnel. I refer to that as a an offer sequence. You have the main offer then you have the up sell offer or down sell offer or an OTO and so on and so forth. But what's more important is the strategy behind the marketing funnel... What are you saying? When are you saying it? How are you saying it? Why are you saying it? What are you actually communicating through each of the steps of your marketing funnel? Whether your marketing funnel is 8 steps, 4 steps or 2 steps, whatever it is... it's the strategy behind the marketing funnel that's more important than the tactics. You have to have both but you build it on the foundation of strategy. Let me give you just 2 examples so that this makes sense. When we are putting together marketing funnels, there are a few things that we look at but 2 of the main things we look at are Market Sophistication and Prospect Awareness Level. Market sophistication is basically what promises, claims and benefits have your prospects seen from competitors? What are your competitors promising to your prospects? What claims have they made about their own products, about the benefits of their products to your prospects? There are 5 different levels of sophistication if you will, in a market and depending on the sophistication level of the market, that needs to change the sophistication of your marketing. The example that I give which comes straight from Eugene Schwartz and “Break Through Advertising” one of the greatest copywriters of all time, is this idea when weight loss supplements first hit the market, one day there weren't any weight loss supplements then the next day there was a supplement the advertising only had to say “Take this pill and you'll loose weight.” That's it. That was because nobody had made any similar claim before, there was nothing like it on the market. It was a totally fresh and really you could call it a "level 1 sophisticated market". But as more and more competitors came out and were saying similar things, the market became more sophisticated and those same claims didn't work to the same level that they previously did. Now the marketing had to go up a sophistication level. So then it became “Take this pill and lose 7 pounds.” Then when the market reached that sophistication level because more and more marketers were making a similar claim like that, then it was “Take this pill and loose 7 pounds in 7 days.” Then it went on to “Take this pill that contains some crazy rain forest bark that blocks the absorption of fat in your intestinal track.” They go through these different levels of sophistication. If you think about that one example then, today you couldn't release a weight loss or fat burning supplement and say just “Take this pill and you'll loose weight” Why? Because the market is too sophisticated for that. So that's just an example of how the strategy behind the campaign is more important, behind the funnel is more important than the tactics. It's not about having a front end offer, an up sell, a down sell or an OTO. If you don't take into consideration for example, market sophistication you could come into that with all of the right tactics and the whole offer sequence but your message is not sophisticated enough for the market. It's too “Unsophisticated” for the level they are at then it will fall completely flat. That is what happens to a lot of marketers and that is what I mean when I say strategy. Does that make sense? Joey Bushnell: Yes, it makes perfect sense. I think we've seen that happen in the internet marketing world. I remember back in 2007, where people were selling push button riches, and all sorts of other shenanigans which we all know now, are total BS. Fast forward to 2013 and the market has really matured, they don't fall for these things like they used to. So I can totally see your point there and I'm guessing that would carry over to any niche wouldn't it? Todd Brown: Absolutely, every niche will go through this and mature. They mature based on the marketing claims and promises that they are exposed to from the market place and from competitors. All we are saying is, if you could go into a niche and you could make a completely unique promise that they've never seen before, man you are going to crush it! I'm not saying if you can go into a niche that no one has ever marketed to before. I'm saying if you can go in with a unique promise you are operating at that level 1 sophistication, so your marketing message doesn't have to be that sophisticated. But in all niches eventually as competitors see you making money or as individuals see you making money and doing well competitors are going to come in. Usually what happens is you see lots of copy cats and so similar messages get put out to the market place. Then I don't care what geography you are operating within, every niche matures and gets sophisticated over time. It's your job as a marketer before you begin crafting your marketing funnel, before you begin engineering it or start thinking about one word of copy, it's your job to understand where your market is at on that scale of market sophistication. Joey Bushnell: Todd that's a great explanation, thank you. Before we talk about strategy and some of the marketing principles that go into a marketing funnel, I want to first of all just talk about the automation part. We can do all of this, as the name of your website marketingfunnelautomation.com suggests, on auto pilot. So there's lots of autoresponders and CRM tools out there that can help us to automate things. In your opinion what is the best one? Todd Brown: My opinion is that Infusionsoft is the best CRM. I don't get paid anything by Infusionsoft for thinking that, if something better came along, better meaning it would allow me to do more things than Infusionsoft allows me to do for myself, coaching students and my consulting clients, I would go to that. I am always keeping my eye out for a better CRM but the thing that Infusionsoft allows you to do that makes it so invaluable is that you can auto segment prospects based on their engagement or lack thereof with your content. What I mean by that and I think it will be incredibly valuable for everyone reading is... The days of bringing all prospects through a straight, linear funnel are dead. What I mean by a straight, linear funnel is, the days of sending everybody to a squeeze page and then sending them through a 4 part video series, where 3 of the videos are educational, another one is a sales video... So day 1, you send an email to prospects who have opted in saying “Video 1 has been posted.” Then day 2, you send everyone an email that says "Video 2 has been posted", day 3, send them an email saying "Video 3 has been posted" and day 4, an email saying "Video 4 has been posted". Those days are long dead of sending people straight through regardless of their engagement. Some people that opt-in to that type of funnel will immediately on day one go and watch video 1 and day 2 go and watch video 2 and day 3 and 4 and so on. But what about the people who opt-in go watch video 1 then on the next day when they are sent an email about video 2, they don't watch video 2? Now if your entire video series makes up your entire marketing funnel, if it's one big overriding message, that means every video in that example funnel is valuable and serves a purpose. Everything that we do, say and everything that happens in a marketing funnel is done strategically. It's there for a reason, it serves a bigger strategic or tactical purpose. If It doesn't then it shouldn't be in the funnel. We have to assume that in a 4 part video funnel, every video has a reason for being in there. Obviously, if it didn't we wouldn't keep it in there. Does it make sense to take a prospect who let's say... gets an email about video 2, doesn't click the link to watch video 2, doesn't actually watch it, should we the next day send them an email about video 3 which sends them straight to video 3 without them even watching video 2? Does that make any sense? No of course not. That is like us taking a 1 hour sales presentation so to speak, and letting them skip a 15 minute chunk of that sale presentation. We might say something crucial in there or cover one objection or two objections, highlight a benefit or a feature that is critical to making the sale at the end, in that 15 minute chunk. What Infusionsoft allows you to do, is move people through your funnel based on their engagement. The people that are consuming the videos in this example... if they consume video 1, tomorrow we are giving them video 2. If they consume video 2, the next day we are giving them video 3 and so on. The person who doesn't, we are going to continue to drive them back to where they left off. So people can go through your funnel at the appropriate speed. It's like if you were selling “face to face” with somebody and they said they had to go to the bathroom, you would stop your presentation, you'd let them go, wait until they got back then pick up where you left off. It's the same thing, we wouldn't just carry on speaking. Infusionsoft allows you to do that and a whole bunch of other auto segmenting. Segmentation is critical in the marketing funnel process because it allows you to communicate more targeted messages to your prospects. The more targeted you can be in terms of their engagement, needs, their response and their interaction with your content, the better your conversion rate is going to be for all the different segments. Joey Bushnell: So in that situation Todd, where someone has a 4 part video series as part of their funnel and they watch video one and then they don't click the link for video 2. So would you send them an email again saying here's video two, you wouldn't let them see video 3 until they've clicked the link and consumed video 2? Todd Brown: Yes and No. What I mean by that is, yes I'm going to send another email about video 2, I'm going to take an additional 3 days to do everything in my power to get them to consume video 2 before I send them on to video 3. At some point you've got to send them on to video 3 in hopes that they will re-engage and go back through video 2 as well. If they go and watch video 1 then the next day we send them an email about video 2 and they don't click the link or go to consume video 2. The day after I'm going to send them an email about video 2 that is going to present a different benefit, a different hook or angle as to why they should consume video 2. Remember people desire things for different reasons. So sometimes the hook you present or the main benefit that you represent as to why they should watch video 2, it might resonate with some people but not with others. So the next email that we send out is going to be a different angle or hook. Then finally, the day after that is going to be another angle and hook, ultimately again, trying to get consumption of video 2 and our marketing message. After about 3 additional days we are going to drive them on to video 3 but they are now in a different follow up sequence, meaning that the people who are actively engaged in the funnel, the people that went to watch video 1 went to watch video 2 are in a follow up sequence that acknowledges their engagement. It acknowledges their engagement, it's a funnel that's designed for people that are hot and engaged with your content. Whereas the people who didn't consume video 2 that we eventually have to move them on to video 3 they are in a different video 3 sequence then that communicates differently with them than the other video 3 sequence that is communicating with the other “hot” prospects. Joey Bushnell: So basically there's no such thing as a one size fits all funnel anymore. Every funnel should be tailored to how the individual engages with the funnel. Todd Brown: Yeah so if you are thinking big, operating big and you want to play like the big boys play, then you go the distance with your marketing funnel when you are engineering it because a single, phenomenal front end marketing funnel could revolutionize your business. It could revolutionize your business, a front end meaning customer acquiring. The funnel or funnels you have that acquire new customers for you, when you have one that allows you to generate new customers at break even, meaning you spend $1000 and you get $1000 worth of new customers in your business, the sky is the limit. You've just reached the promise land because at that point it's no longer about marketing it becomes a scale issue. I mention that within this context because is it work for you to set up a funnel like this? Yes absolutely. But anybody that tells you that you can have a 7 or 8 figure business without putting in the work is lying to you. The reality is, there is no fast way to sustainable riches online, that's all bull crap. I've been around this game a long time, I wish it was true. I wish there was a fast and easy way to make crazy money online but the reality is, there is a big difference between having an income stream online or making money online and having a business online. When people go after just income online, they are constantly having to hustle month in, month out. Eventually when that hustle breaks them they have to move on to something else. Whereas what we are doing is building a business, a long term sustainable business that grows and grows every month. In order to have something like this you have to have a rock solid funnel that allows you to pay for traffic, do paid media and break even on the front. In order to be able to do that with the cost of media today, you need a funnel like what we just went through with multiple paths all based on engagement not a one size fits all cookie cutter approach. Joey Bushnell: So with this type of funnel, you've already said Infusionsoft is your weapon of choice, it's mine as well. Am I right in thinking that if there is anyone listening to this interview that has Office Autopilot, they can do it on there as well? Todd Brown: Yes, that's right. Joey Bushnell: And tools such as Aweber, Get Response, Icontact, Constant Contact and MailChimp those types of auto responders, can't do these extra things? Todd Brown: With Aweber you can do certain things with AW Pro Tools. The reality is that we shouldn't even compare Aweber or Get Response with things like Office AutoPilot or Infusionsoft because Aweber is a tool to send out email broadcasts and email autoresponders. It is not a marketing automation tool, it's an email automation tool. So when we talk about segmenting on the fly and you and I could talk about tracking links, using interest tags and crazy marketing automation stuff in InfusionSoft. Aweber isn't set up to do that, it's not a tool to do that. So to me the reality is, I have a lot of coaching students who use things like Aweber and Get Response, I'll say the same thing to your audience as I do to my clients, I say “That's where you're at right now and we are going to set up the funnel with what it is you have right now, to the best of our ability. We are going to max out the tool that you currently have and get it as close to where I know it should be. But we are going to do that knowing that ultimately in the near future we want to move over to Infusionsoft" because done right, a tool like InfusionSoft or Office Autopilot will give you a positive return on investment month 1 when you use it. So we are going to set it up right now with whatever you have, that goes for everybody. I don't care whatever it is that you've got, you use what you have and you use it to the max. You don't use a lack of tools, a lack of technology or a lack of capital as an excuse, ever! I'll tell you very quickly, I started my business over 10 years ago with $850 - that was it! For that $850 I think we formed a corporation there in the States, like a legal entity. We got a merchant account, I think we paid out $200 for that. We bought a domain name, some hosting and that was it. I never to this day invested another dime of my money into any of my online ventures. That $850 grew our first company, then the money from the first company grew the second company and the third company. The point is... you can never let technology, tools and resources be the excuse because we just set it up the best we can, with what you've got then we go from there. Joey Bushnell: So Todd, what are the main steps of a marketing funnel? I know that this is going to be different depending on the product, the offer and the niche but are there some core steps, core components, that you think should be in most marketing funnels? Todd Brown: I'm going to answer that question a little bit differently than the way you were asking it. What I'm going to say is... First of all you were right in that every funnel is different. Every funnel and the complexity of the funnel, the steps and the length is all dependent on the complexity of the product that you are ultimately going to present, such as how many features and benefits there are. Also the number of steps in the funnel, the length and complexity of the funnel is based on the objections the market has, the sophistication level of the market, what competitors are doing in terms of, are all competitors using video or PDF's? So there are a lot of these to take into consideration. I spend a lot of time on with our coaching clients, it's something that I call EBM content. EBM stands for Education Based Marketing. The bulk of a marketing funnel should be EBM content. The way we are able to come up with the content, what you communicate and what order you say it is by asking one main question. There is a bunch of little questions but we start with this main question which is “What do prospects need to believe to buy?” The way I want you to think about this, is I want you to think of yourself as an attorney, lawyer or prosecutor if you will, and you are presenting a case to a court room and jury. In this case, the jury are your prospects and there are certain things that they need to believe. If you were prosecuting a case where the gentleman was being charged with murder, you would know that the ultimate objective is that you want the jury to believe that this guy committed murder. From that we can work backwards and we can say what do they need to believe in order to believe that. What do they need to believe he committed murder? That he was there, that he had motive, that his finger prints where there, that he is a shady character, whatever it is they need to believe. Our entire court case as prosecutors would be presenting that information in a linear, logical progression, making sure that everything they need to believe in order to come up with a guilty verdict at the end we are presenting. To simplify it, if we were prosecuting we make a statement of what we want them to believe and then we back it up with a preponderance of proof. Proof in marketing, proof throughout your marketing funnel for all of your claims is one of the most critical aspects of a high converting marketing funnel. Without proof all you have is a claim - that's it. So as a prosecutor you can't just say "He was there at the scene of the crime" that's not enough. You need to say he was there and here is proof his finger prints were there, there was an eye witness, he was caught on camera and it become a preponderance of proof. Making the claim is the easy part, any marketer can make a claim but the difficult part is presenting the preponderance of proof. So every point you would want that jury to believe, we present in the right order, like he had motive, here are the reasons, why the reasons are the proof. He was there at the scene here is the proof, he committed the murder here is the proof, his finger prints were on the knife, the knife has the victims blood on it. So we are presenting it in a logical, linear order and for everything we want them to believe, we are making a statement, a claim, a promise and then we are backing it up with a preponderance of proof. That is EBM content. That is education based marketing and before I give you an example let me say this... all of this happens without talking about the product. We are not talking about the product, we are educating and educating them in a way that leads them closer and closer to the sale and increases their desire for the end result, even before we present the product. So when we present the product, they want to buy rather then us selling. We are educating them in a way where we are pre-selling them on our product or service. So when we present our product or service, it's exactly what they want and they are grateful that we presented them with an opportunity to get it. An example is one of the early companies that I started, was a company that worked with chiropractors. We used to teach chiropractors and even create funnels for them and what it would do is offer a free video to prospective patients. The free video would be "How to relieve back pain naturally with no drugs, surgery or crazy treatments". The video would be educational and what it would do is walk people through all of the different options that they had to relieve back pain. All of the options where the other choices or alternatives to chiropractic that they had. But when they presented each of the alternatives one at a time, we would give them the negatives of those alternatives. We might give a weak benefit but we would go through such as they could go and get a massage, physical therapy, hire a personal fitness trainer, they could take natural herbal supplements and for each one of the alternatives we would tell them about the negatives. Then when we finally got to chiropractic we would give them all of the positives. Now we weren't talking about chiropractor care with the doctor we were just talking about chiropractic care in general. We educated them the whole way so at the end when we were done talking about chiropractic they got value from that marketing message and they reached the conclusion on their own that these other options suck, the best option is chiropractic care and I have to do it. So when we transition from EBM content to the introduction of their service (chiropractic care) then it became “Yes, this is great I want this!” There was no hard selling needed or hardcore sale pitch, there was no fake scarcity needed, none of that. This was because we educated them in a way that led to the sale. We pre-sold them on the idea of chiropractic care with education based marketing content. So whether that EBM content gets delivered by PDF, video, audio, a combination of those, a webinar or evergreen webinar or Google hangouts. Whether it's done in 3 steps, 6 steps that is all dependent on how much information you have to present. It's just like the question of how long should a sales letter be? Well, a sales letter should be as long as necessary to make the sale and no longer. Whether that is 3 pages, 1 page or 25 pages there is no arbitrary length, just like there is no arbitrary number of steps for the ideal marketing funnel or no ideal length for the perfect marketing funnel, it's all dependent on what you have to communicate. Joey Bushnell: So Todd, if we were to picture this front end marketing funnel, am I right in thinking it's an opt-in or squeeze page of some kind, then they are delivered the EBM content then you are sending them to a video sales letter or sales page to make the sale but only after they have consumed the content? Todd Brown: Yes, I think that is fair. For most marketers online, the majority of their conversions and front end revenue will come from the follow up steps in the marketing funnel. Whereas companies like Agora or take Stansberry research for example, one of their divisions they send people directly to a sales video or sales page. They are able to do that without an opt-in because of the quality of their copy. The quality of their copy is so good that they don't need to generate a list of prospects, they can just send people directly to a sales message, generate enough sales to pay for their marketing and only a customers list. For the average marketer online, yeah at a bare minimum, more than likely they should send people straight to a squeeze page. Then from a squeeze page have some kind of sequence behind that. The sequence then depends, in some cases you might have an immediate one time offer that you present right off the back of the opt-in depending on the niche and the product and so on. Or depending on the price point you might have a lengthier funnel, where you have one or more videos. There is no one tactical way to set up a marketing funnel. There is one right strategic way to set up a marketing funnel but the tactics of how you deliver your message, well there's more than one way to skin a cat. Joey Bushnell: With our front end marketing funnel, are we looking to make a profit on the front end? Or is this just something we are looking to break even with and make money later on? Todd Brown: The right way to do it and the way the big boys operate (when I say big boys, I mean real big boys, the Agora's, Boardrooms, etc) is that you look at your marketing in two different categories... Marketing to prospects in order to make the first sale and get the first transaction with them, that is what we call front end. The other category of marketing, is all the marketing that we do to existing customers, people who have one or more transactions with your company and that is what we call the back end. The purpose of the front end is to acquire the maximum number of new customers at break even. That is ultimately the goal, maximum new customers and for the average marketer, it's at break even. We won't even get in to the more advanced "going negative" on the front when you have the cash flow, we'll just say the goal is... maximum new customers at break even. There are 2 components there... One is of course, at break even, that means if you spend $1,000 in media buy, your goal is to get $1,000 back in the form of new customers. That's really like acquiring customers for free, there is no expense. If you invest $1,000 and get $1,000 back plus you get new customers on that front end transaction, that's not an expense, that's an investment and you should be willing to do that all day. The second thing and this is where a lot of people seem to misunderstand, is that the goal is not just to break even, the goal is maximum new customer acquisition. I hear a lot of marketers say, they will teach from theory this idea of why have a $1 trial on the front? Why not sell an expensive product? For you, if you are selling a $1 product, let's say you have to generate 1,000 sale,s where as if I'm selling a $1,000 product, I only have to generate one sale. The difference is I would much rather take 1,000 new customers at $1 a piece than one new customer at $1,000 because now even though on the front end they both break even and both put out in the same financial situation, if I have 1,000 new customers and you only have 1, I have the ability to put those 1,000 new customers into a back end funnel and sequence that sells them on my premium offer. Now we could bring them from $1 to a $97 a month continuity program or a $500 offer or to a coaching offer, a $2,00 or $5000 offer. I have 1,000 people to work with and you only have one. The goal is maximum new customers on the front end at break even. The purpose of the back end, all your marketing to your existing customers is to maximize lifetime customer value, is to build the value of your customer. So if you know that every $1 customer you get is currently worth $300 to you, our goal is to increase that so your average customer goes from being worth $300 to being worth $350, $400, $500 and eventually to being worth more and more. The marketer with the highest lifetime customer value can dominate. If my customers were worth $3,000 to me and your customer is worth $300 to you, I can afford to spend $1,000 to acquire a new customer if I really wanted. Whereas that would put you out of business but for me it would still give me $2,000 of profit over the life of that customer if I wanted to, so lifetime customer value that's all back end. Joey Bushnell: My last question was, I've seen on your blog, you talk about 3 back end marketing sequences that can help you maximize the lifetime value of a customer, can you let us know a little bit about those 3 sequences? Todd Brown: There are more than 3 but these 3 that I'm referring to are the resell sequence, the retention sequence and the reactivation sequence. The resell sequence is what most marketers online call their fulfillment sequence or thank you sequence. So somebody buys a product and most marketers fulfill the product, they will deliver the product whether it's physical or digital. That sequence really should be used to resell them on their purchase, sell them on consumption of the product. In other words don't just deliver the video course or eBook, it should resell them on the wise decision that they made. It should also deliver a phenomenal customer experience, make them feel valued and give them access to whatever training materials they need. It should also build a relationship with these people because ultimately your goal is to continue to sell to customers by delivering more and more value. Deliver more value in exchange for their investment in you so you build a relationship but it should also be used to generate testimonials and referrals. These are all things that need to be built in to the reselling sequence, that is number one. The retention sequence is really more of a sequence that is applied to continuity. What are you doing to retain your members or subscribers above and beyond just delivering the content that they expect to get. So if you have a newsletter, membership site or CD of the month or book of the month club, it's a sequence that is designed to remind your customers of the return of investment that they are getting from their subscription. It's telling them, reminding them and refreshing them on the benefits they are getting, the community that they belong to and the value they are reaping from this continuity program. In terms of keeping them around long term, one of your goals with this retention sequence is to tease future content. Tease what is coming up, what is going to happen next and what you are going to miss out on if you are not a member. In the retention marketing sequence, it's rewarding your members with little gifts, trinkets and unexpected surprises recognizing that there is a value to each subscriber. If you realize after looking at your metrics that a significant percentage of subscribers or members drop off at month 5 then you know in month 4 it would benefit you to send out a little something extra. Spend the $10 or $12 to send them a little gift tapping into the whole law of reciprocity the month before the big drop off point because if that helps you boost up your retention rate and you're charging $47 a month you could very easily, very quickly see a positive return on your investment. So a strategic use of expected gifts is extremely valuable. Then the last one, the reactivation sequence is just about not giving up on customers that either asked for a refund or cancelled their membership with you. But recognize that with the right reactivation campaign, in the right setting, you could activate up to 50% of the people that go inactive. If you have a membership site for example, credit cards decline because of balances or expiration dates on them and I learned from Jay Abraham a majority of people that go inactive in any business, don't go inactive because of anything harsh or negative from the business or business owner did but they go inactive for one of many different “Life reasons”. With a certain reminding them, that there are no hard feelings, these things happen, come on back with different custom offers for inactive, cancelled or old clients. You can re-engage with them and bring them back. Remember that a customer at one point has the potential to be a customer in the future and it's your job to continue to try to make that happen. So that is the reactivation marketing sequence. These 3 sequences are of course in addition to the big back end sequences that are designed to sell your customers on bigger and more valuable products and services with you. Your job with your customers is to deliver more value at higher and higher price points to your customers. The key being deliver more value, don't just have the mindset of what can I sell to them today. I learned from Jay Abraham... fall in love with your customers, value the customer and be a true customer resource and advocate for your customer. Put their needs at the forefront of your mind and you can't go wrong with that. Joey Bushnell: Todd, you said you were going to give us some meat and potatoes and there it is! Absolutely brilliant, so thank you. Where can we find out more about you and where can we get more of this first class information which is going to help us build our own first class marketing funnel? Todd Brown: The website you mentioned earlier, go to marketingfunnelautomation.com. Put your name and email address into the form and you will get our email newsletter when we put out new blog posts and have webinars you will get notifications on those things. We have a couple of different programs right now that marketers can participate in and they'll learn more about when get on that email list. We have a print publication called Marketing Funnels Uncensored it includes analysis, dissection, explanation of a player money marketing, money making marketing funnels. There is a newsletter with that, a blue print report that gets mailed to them. There is also of course, the Marketing Funnel Automation Partnership coaching program when that opens up. We have a product called “26 advanced marketing funnel conversion strategies”. But more than anything everyone, go over to marketingfunnelautomation.com, get on the list and I strive to always put out some great content so you'll find value if nothing else just being on that list. Joey Bushnell: Brilliant, Todd I want to thank you so much for your time today and thank you for being so generous with your information it's been absolutely first class. Thank you every body for listening in, get on Todd's free newsletter and you'll be able to continue your marketing funnel education. Todd Brown: You are very welcome, thank you so much Joey, talk soon.