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Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. Justin interviews Megan Smalter about her schooling and career path and what excites her about risk management. They discuss her winning the RIMS Rising Star Award 2025 at RISKWORLD on the main stage before the triple keynote addresses. She discloses what the honor means to her. They speak about her past role in Chicago, her participation and leadership in the Chicago RIMS Chapter, and how her career has changed by moving to New York to work at Lloyd's in the Americas in December. Listen to Megan's advice for students and young risk management and insurance professionals. Give yourself the grace to learn your way in the field, reach out and connect to people around you, and learn about all the career opportunities in the industry. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. We will be joined by RIMS Rising Star Award Winner 2025, Megan Smalter of Lloyd's. [:42] RIMS-CRMP Workshops! The next RIMS-CRMP-FED Exam Prep will be presented in conjunction with AFERM and led by instructor Joseph Mayo. This is a two-day course, June 2nd and 3rd. Register by May 26th. [1:03] The next RIMS-CRMP Exam Prep Workshop will be presented in conjunction with NAIT on June 10th and 11th. Register by June 9th. That course will be led by former RIMS President, Nowell Seaman. [1:21] Links to these courses can be found on the Certification Page of RIMS.org and through this episode's show notes. [1:28] Virtual Workshops! On June 12th, Pat Saporito will host “Managing Data for ERM”, and she will return on June 26th to present the very popular new course, “Generative AI for Risk Management”. [1:46] A link to the full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's show notes. [1:57] We are already making preparations for the RIMS ERM Conference 2025 on November 17th and 18th in Seattle, Washington. RIMS is accepting educational session submissions through May 29th. [2:14] The best submissions will address current and future challenges facing ERM practitioners as well as provide leading practices and concrete takeaways for a diverse audience of risk professionals from industries or organizations of varied sizes, disciplines, functions, and roles. [2:30] These include officers, leaders, managers, and students. The link to the submission form is in this episode's show notes. If you are listening on the day of this episode's release, this is the last call for submissions, so get them in! [2:46] We have a special new 12-week virtual workshop course, The RIMS-CRMP Advanced Enterprise Risk Management (ERM) Certificate Program, instructed by James Lam, one of the most famous Chief Risk Officers in the world! [3:04] He will lead an intensive 12-week program, beginning July 16th, bi-weekly until September 2025. Registration closes on July 7th. [3:17] James will join us in early June to discuss this program and his ERM philosophy. Check out the link in this episode's show notes and the Education page of RIMS.org. Register today before we reach virtual capacity! [3:33] On with the show! Our guest this week is Megan Smalter. She is a Market Development Executive at Lloyd's and the former Chicago RIMS Chapter Rising Risk Professional Committee President. For her many achievements, she was named RIMS Rising Star for 2025. [3:48] If you were at RISKWORLD 2025, you were lucky enough to see her accept the award onstage. We're going to talk all about her contributions to the risk profession during her 9-to-5 and beyond and delve into what is a pivotal moment in her career. [4:04] Everyone listening, especially young risk professionals with big career decisions ahead of them, will get some fresh perspective. [4:14] Interview! Megan Smalter, welcome to RIMScast! [4:35] Megan Smalter talks about the honor of receiving the RIMS Rising Start Award with her entire team present as well as her family. It was a super special moment for her. [5:01] Megan grew up in the suburbs of Chicago, so she says she's from Illinois. She lived in downtown Chicago for five years before relocating. [6:04] The awards ceremonies were scattered throughout the RISKWORLD 2025 week. Megan's award was presented right before the triple threat of keynotes. Megan and her parents enjoyed the keynotes. [6:50] Megan went from being a private company management liability underwriter at CNA Insurance in Chicago to joining Lloyd's as a Market Development Executive for the Americas and relocated to New York City in December. [7:22] Megan describes changing jobs and moving. It's been interesting. She went from being established in an insurance company where she knew everyone and knew her role to starting over, new and fresh. It's exciting, being in a new environment and company. [7:54] Megan says it comes with growing pains. Learning the tasks, trying to see the fun and excitement in them, and settling down in a new region has been super interesting and a great learning curve. [8:25] Megan was previously in the retail space. Now having exposure to the E&S wholesale world and more of the international space has been fascinating. It's a direction she wants to take her career, which inspired her to take this new role. It's been gratifying so far. [9:02] Megan says it has been bittersweet, leaving the Chicago RIMS Chapter. She first got involved as a student at the Katie School of Insurance at Illinois State. There, she met one of her greatest mentors, Theresa Severson. They've stayed in touch over the years. [9:29] After being involved as a student, she joined Chicago RIMS as a Membership Committee member and became Education Chair, then Vice President, and then President, right before she moved. There's a lot to say goodbye to. Starting over after being deeply involved is a switch. [9:58] Megan's teammates joked that she should carry the award around the RISKWORLD conference the entire time. [10:34] Megan believes the risk profession allows for flexibility to adapt. Everyone in the industry and at Lloyd's is keen to help and provide their experience. It's been a great way for Megan to learn about a new company culture and a new segment of the industry. [11:08] Justin notes that most people are not going to have one job for their entire career, although he knows one person at RIMS who has been there since 1981 and somebody at Spencer who goes back even further. [11:29] Justin adds that risk is a profession where there is such a camaraderie among the professionals that they will give you time to adapt. They will extend that olive branch. [11:49] Megan thinks it's important to give yourself grace and allow yourself to recognize that you're not going to know everything on the first day. You may jump into something new and think “I've got this,” but things like that take time. Give yourself grace. [12:25] At the RIMS Chicago Chapter, the energy in the group drove Megan to get involved and come up the ranks. At the start, event attendance was low. One successful event was the Summer Mixer with the Young Risk Professionals group and the Insurance Associates group. [13:18] There were over 250 folks who attended. Seeing the demand of young professionals to network and get together on an afternoon was an awesome experience. Megan is thankful she got to be part of it. [14:25] A big part of the Chicago RIMS initiative was to have separate membership events, education events, and social events. It's easy to get people to come to social events but education events can be tougher. They tried to keep them interesting. [14:42] One educational event Megan found valuable was the MBA Information Night with a panel of four. Two represented RM&I MBA programs; two were alumni of RM&I MBA programs. To hear from them and get their experiences and advice about continuing education was great. [15:15] They hosted Negotiation Workshops and Book Clubs. One book was Atomic Habits by James Clear. Megan has kept a few key takeaways from that in her day-to-day routine. They do a variety of events through RRP. It's nice to see the support of that with the members. [15:54] Plug Time! RIMS Webinars! On June 5th, Zywave joins us to discuss “Today's Escalating Risk Trajectory: What's the Cause and What's the Solution?”. [15:59] On June 17th, Origami Risk returns to present “Strategic Risk Financing in an Unstable Economy: Leveraging Technology for Efficiency and Cost Reduction”. [16:10] More webinars will be announced soon and added to the RIMS.org/Webinars page. Go there to register. Registration is complimentary for RIMS members. [16:21] About the Spencer Educational Foundation's Grants program. Spencer's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [16:38] Since 2010, Spencer has awarded over $3.3 million in General Grants to support over 130 student-centered experiential learning initiatives at universities and RMI non-profits. Spencer's 2026 application process is now open through July 30th, 2025. [16:59] General Grant awardees are typically notified at the end of October. Learn more about Spencer's General Grants through the Programs tab of SpencerEd.org. [17:09] Let's Return to Our Conversation with RIMS 2025 Rising Star, Megan Smalter! [17:18] As a Market Development Executive at Lloyd's, Megan engages with key trading partners, whether retail or wholesale brokers in the U.S., making sure that they know how to access Lloyd's in the London market. [17:51] Megan engages with insurance carriers who are interested in coming onto the Lloyd's platform, managing agents, excess lines associations in different states, and universities (one of Megan's favorite aspects of her role). [18:11] Since Megan was a student who studied risk management and insurance, she loves helping out with the next generation and trying to pull talent into the risk field. [18:19] Megan also promotes the Lloyd's Lab and helps with the Lloyd's Boot Camp Programs in Chicago and San Diego. She has a multi-faceted role and gets to touch a lot of aspects of Lloyd's which has been interesting. [18:45] Megan is part of a team representing the Americas, with people in Toronto, Canada, Miami, Florida, and Brazil. [19:10] Justin and Megan spoke in April for the article in the Awards Edition of RIMS Risk Management magazine, which may be out now. Megan mentioned that she is a calculated risk-taker. [19:38] Having a background in underwriting has helped Megan to think of questions to ask whenever a different situation or scenario has been proposed. She walks through the different exposures and thinks through things that the Average Joe probably wouldn't. [20:03] Megan says, the bigger the risk, the bigger the reward. Moving to Lloyd's in New York is an example of a high-risk, high-reward scenario that worked for Megan. She had only been to New York City once, for a conference. [20:30] When Megan looked for an apartment, she signed, sight-unseen, after a video call with the REALTOR® and a search of the area on Google Maps. She took a leap of faith and hoped for the best, but expected for the worst. It turned out in her favor. It's the biggest risk she has taken. [20:58] Megan's career goal for now is locking into Lloyd's and getting to know the nitty-gritty of the “Lloyd's-isms.” Learning the niche aspects of what Lloyd's is, the capital structure, and all the different facets of what Lloyd's has to offer to articulate that to its trading partners. [21:37] Megan is a success story, dating back to the Risk Manager on Campus program, which is how she got hooked. Not every school has a Risk Manager on Campus program. [21:53] Megan advises young students who are considering the risk management and insurance industry, first to ask questions and ask for introductions. If there's someone who has a role that you're interested in, reach out. Everyone in the industry Megan has interacted with is so nice. [22:30] Especially get to know folks who do jobs outside of what you're considering. If you have an internship in property, get to know the liability folks and the cyber folks, the claims adjusters, and anyone else in the company, and learn what they do. [22:49] The career path opportunities are what drew Megan to the risk management field and how you can always pivot into a different segment of the industry. That keeps it exciting. [23:07] Special thanks again to RIMS 2025 Rising Star, Megan Smalter. You can read more about her in our RIMS RISKWORLD Show Daily Coverage. A link is on this page. Of course, be on the lookout for the RIMS Risk Management magazine Special Awards Edition 2025. [23:27] More award winners will be on RIMScast soon. Be sure to check out Episode 338, featuring Risk Manager of the Year, Jennifer Pack. [23:35] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [24:03] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [24:21] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [24:39] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [24:55] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [25:09] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [25:17] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe! Links: RIMS Texas Regional 2025 — August 3‒5 | Advance registration rates now open. ERM Conference 2025 — Call for Submissions (Through May 27) RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Risk Management magazine | RIMS 2025 Awards Edition RIMS Now The Strategic and Enterprise Risk Center Spencer Educational Foundation — General Grants 2026 — Application Deadline July 30, 2025 RIMS-CRMP Advanced Enterprise Risk Management (ERM) Certificate Program — Featuring Instructor James Lamb! Register by July 7. | Bi-weekly course begins July 16. “Career Opportunities In Insurance and Captive Industry” | Hosted by Chicago RIMS and Origami Risk | Free | July 7, 2025 in Chicago! RIMS Webinars: RIMS.org/Webinars “Today's Escalating Risk Trajectory: What's the Cause & What's the Solution?” | Sponsored by Zywave | June 5, 2025 “Strategic Risk Financing in an Unstable Economy: Leveraging Technology for Efficiency and Cost Reduction” | Sponsored by Origami Risk | June 17, 2025 Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep with AFERM — June 2‒3, 2025 | Presented by RIMS and AFERM RIMS-CRMP Exam Prep Virtual Workshop — June 10‒11, 2025 | Presented by RIMS and NAIT Full RIMS-CRMP Prep Course Schedule “Managing Data for ERM” | June 12 | Instructor: Pat Saporito “Generative AI for Risk Management” | June 26 | Instructor: Pat Saporito See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes: “Live from RISKWORLD 2025” “RIMS 2025 Risk Manager of the Year, Jennifer Pack” “Risk and Leadership Patterns with Super Bowl Champion Ryan Harris” (RISKWORLD 2025 Keynote) “(Re)Humanizing Leadership in Risk Management with Holly Ransom” “Risk and Relatability with Rachel DeAlto” Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Megan Smalter, Market Development Executive at Lloyd's Production and engineering provided by Podfly.
Anuja Patil from CNA Insurance, and the president (2025-26) of the Applied Ergonomics Society, recently spoke with Problem Solved: The IISE Podcast during #AppliedErgo2025 in Orlando, Florida.Learn more about the conference at: iise.org/AEC
How can CPA firms maximize the use of generative artificial intelligence (AI) while mitigating its risks? CNA Insurance's Sarah Ference discusses concerns about data privacy, bias and the reliability of generative AI's content as well as steps firms can take to ensure that these tools are used in a responsible and beneficial manner. Resources:AI/Automation Knowledge Hub Generative AI and risks to CPA firmsCNA InsuranceThe information, examples and suggestions presented in this podcast have been developed from sources believed to be reliable, but they should not be construed as legal or other professional advice. CNA accepts no responsibility for the accuracy or completeness of this podcast and recommends the consultation with competent legal counsel and/or other professional advisors before applying this material in any particular factual situations. This material is for illustrative purposes and is not intended to constitute a contract. Please remember that only the relevant insurance policy can provide the actual terms, coverages, amounts, conditions and exclusions for an insured. All products and services may not be available in all states and may be subject to change without notice. “CNA” is a registered trademark of CNA Financial Corporation. Certain CNA Financial Corporation subsidiaries use the “CNA” trademark in connection with insurance underwriting and claims activities. Copyright © 2024 CNA. All rights reserved.
Could your organization benefit from a new approach to innovation? In today's episode of Innovation Storytellers, Benjamin Atkinson, Director of Innovation at CNA Insurance, discusses transforming theoretical innovation into actionable strategies. Benjamin shares his pivotal transition into innovation, sparked by early experiences where he managed a highly specialized R&D team without being the technical expert. This challenge led him to realize the power of enabling smart people to accomplish things beyond their imagination through well-designed processes and supportive tools. After introducing us to the Kirton Adaption-Innovation theory we also explore the concept of "death threats" from Eureka Ranch. This technique engages critical thinkers early in the innovation process to refine and validate new ideas effectively, avoiding the common pitfalls of groupthink and premature consensus. We also touch on Benjamin's insights into risk management and his application of lessons from Clayton Christensen's Innovator's Dilemma. The conversation dives into how these experiences have shaped his current role at CNA, guiding executive leadership in navigating complex problems with innovative solutions. Benjamin's stories of innovation at Toyota further illuminate the shift from technology-driven to problem-centric innovation strategies. Through this lens, he emphasizes the importance of positioning the right people in the right roles, akin to assembling a top-tier sports team where each player intuitively knows their part in a well-coordinated play. This episode is a must-listen for anyone looking to foster an environment where innovation thrives through structured yet flexible processes. Join us to understand how you can equip your team to turn groundbreaking ideas into practical, scalable solutions.
Creating programs that address an employee's unique social determinants of health (SDOH) can improve employee health and productivity, say Patty Nunez, MA, CRC, CDMS, CCM, Commissioner, Commission for Case Manager Certification, and director, Claim Supply Management, CNA Insurance, and Vivian Campagna, DNP, RN-BC, CCM, chief industry relations officer with the Commission for Case Manager Certification in this episode of the podcast. The work can also prevent accidents or injuries that prompt leaves of absence. Hear what employers can do to embrace the concept and construct of SDOH to improve employee health, wellness, and safety.Resources:Addressing Social Determinants of Health Improves Absence Management and Return to WorkDMEC resourcesFMLA/ADA Training for Supervisors and Managers
This Human Capital Lab bonus episode features Jennifer Budveit from episode 9, the Director of Global Learning and Development at Tiffany Company, and Nick Allen from episode 12, Director of HR Business Partner for CNA Insurance. Jennifer shares her journey from being a professional ballerina to an HR and Talent Development professional. She highlights the importance of teaching the value of learning and development to other teams and the role of data in evaluating impact. Nick emphasizes understanding the organization and its goals before rolling out global programs, and talks about strategic initiatives to improve business operations. The episode drives home the importance of continuous learning, leveraging existing resources, and engaging with thought leaders in and outside the organization.00:00 Introduction to the Human Capital Lab Podcast00:20 Revisiting Past Episodes: Jennifer Budveit's Journey00:43 Jennifer's Insights on Learning and Development03:07 Nick Allen's Episode: A Focus on Strategic Initiatives03:34 Nick's Approach to Understanding Business Operations06:02 Learning Lessons from Jennifer07:36 Nick's Tips for Talent Development08:54 Conclusion: The Importance of Learning in Organizations
David Embry is the founder and chief executive officer of Mylo, an insurtech leader that brings its unbiased, insurance quoting engine, Mind of Mylo, to distribution and agency partners to connect business owners and individuals with top-rated insurance products. He is responsible for the overall vision and financial performance of the business as well as developing strategic partnerships. Embry is a seasoned entrepreneur with 20+ years of experience leading financial and insurance companies. He brings deep expertise and innovation to Mylo. Previously, Embry served as the president of SelectQuote Benefit Solutions and managing director at J.P. Morgan. Belen Tokarski is the president and chief operating officer of Mylo. She is responsible for optimizing Mylo's leading-edge technology platform to deliver expert solutions to small business owners and individuals. Tokarski is a recognized leader in the insurtech industry with 20+ years of leadership in commercial operations and insurance automation strategy. Previously, she was the president of Platform Solutions for Insureon and vice president of Automation Strategy and Agency Solutions at CNA Insurance. Follow the Insurtech Leadership Podcast airing weekly hosted by Joshua R. Hollander. We give you up-close access and personal insights from the leaders of the fastest-growing #insurtechs and most innovative #insurance carriers and brokers.
Anuja Patil, risk control product consulting director: ergonomics at CNA Insurance and administrator of ASSP's ergonomics practice specialty, discusses the importance of ergonomics to workers' health and well-being. She also shares steps safety professionals and employers can take to help improve ergonomics at their workplaces.
In this episode, Amir Bormand speaks with Vikas Kumar, the Head of Data, AI, and ML at CNA Insurance. Vikas discusses the importance of a holistic approach to data transformation in moving from legacy to cloud systems. He emphasizes the need to tie this journey to business value, starting with small KPIs, metrics, and OKRs, and involving the business from the beginning to get the best value from the journey. 00:00:12 Productize data with business value. 00:07:44 Data product needs stakeholder trust. 00:13:31 Build based on customer needs. 00:19:34 Crawl, walk, run philosophy. 00:21:34 Leadership style adapts to situations. 00:27:30 Always be learning. Guest: Vikas Kumar is the Head of Data, AI & ML at CNA Insurance. He is a customer-focused visionary, an accomplished executive, technologist, change agent, innovator, inquisitive, and entrepreneur with over 20+ years of building software, data products, and platforms with solid leadership/technical/product management experience. Deep knowledge in data, AI/ML, on-premises to cloud transformations, and analytics space. Intentional, methodical, and progressive track record at C-level in building and growing teams from start-up to large enterprise with ownership of overall data transformations and product strategies and delivery functions. LinkedIn: https://www.linkedin.com/in/vksnov9/ --- Thank you so much for checking out this episode of The Tech Trek, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)
Global leadership competency is essential in today's knowledge economy. Unlike physical goods, the trade of information requires a level of human interpretation to translate, analyze and apply the data making cultural competence and global perspective skills for today's leaders. It is also crucial to look to your organization's priorities in order to align your L&D initiatives to them.Michelle is joined by Nick Allen, Director & HR Business Partner for CNA Insurance, to discuss talent development programs and more.Nick brings 20 years of experience as a progressive Talent Development leader and trusted business advisor with focus on improving business returns through positioning, developing and leveraging human capital. His concentration has spanned from supporting the growth of high-performance teams at a local level all the way to leading the rollout of various talent development programs across the globe.Big Takeaways:Becoming a student is the first step to being a good leader. On a global scale, small adjustments and implementations can become quite complex. It's important to understand the organization's priorities in order to align them with L&D goals.Humancapitallab.orgThis is a Growth Network Podcasts production.
Data Mesh Radio Patreon - get access to interviews well before they are releasedEpisode list and links to all available episode transcripts (most interviews from #32 on) hereProvided as a free resource by DataStax AstraDB; George Trujillo's contact info: email (george.trujillo@datastax.com) and LinkedInTranscript for this episode (link) provided by Starburst. See their Data Mesh Summit recordings here and their great data mesh resource center here. You can download their Data Mesh for Dummies e-book (info gated) here.Vikas' LinkedIn: https://www.linkedin.com/in/vksnov9/Vikas' Twitter: @vikaskumar9 / https://twitter.com/vikaskumar9Vikas' email: vikaskumar9 [at] gmailIn this episode, Scott interviewed Vikas Kumar, AVP and Head of Data, AI, and ML at CNA Insurance. To be clear, he was only representing his own views in this episode.Some key takeaways/thoughts from Vikas' point of view:In data mesh, make sure to keep focused on bringing the business domains along. You aren't building for the sake of building. If users can't derive value from the data work being done, why is it being done?The 2010s through the early 2020s have been about moving data to the cloud but we are starting to see people really leverage that data to generate value. The cloud unlocks many new possibilities around data due to flexibility, scalability, and unit economics.With moving to cloud, there is much less focus on specifically managing the data and more focus on getting value from the data. SaaS data product offerings really unlock people's time to focus on driving value.Cloud gives us the scale and data availability but there is still a long way between having the data available and leveraging the data for significant value.Cloud can be a double edged sword - it gives you flexibility and scalability but without good controls, you are likely to do a lot of duplicate work. Be careful that ease of data product creation - or at least PoC creation - doesn't create chaos and data product overlap. Make sure to have good governance here including strong communication.?Controversial?: We aren't very good yet at making it easy for business domain users to leverage data in many of their decisions. Where do we fall on the spectrum between...
Topics: Latest DC and profession developments Technical updates AICPA's 8-point human capital pipeline plan Assessment on the latest in risk management and client engagement Small firm strategies ahead of tax season Speakers: Erik Asgeirsson, President and CEO, CPA.com Susan Coffey, CEO, Public Accounting, AICPA Mark Peterson, EVP, Advocacy, AICPA Carl Peterson, VP, Small Firm Interests, AICPA Kari Hipsak, Sr. Manager, Firm Services, AICPA Stan Sterna, VP, AON Sarah Ference, Risk Control Director, CNA Insurance
MasterMind Minutes - One Guest - One Question - One Expert Answer in Minutes not Hours. Today's Guest is Shelly Sun. Shelly Sun is the CEO and Founder of BrightStar Care a national home care and medical staffing franchise with more than 365 locations that provide medical and non-medical services to clients within their homes, as well as supplemental care staff to corporate clients. Shelly is a dynamic and forward-thinking leader passionate about helping aspiring entrepreneurs become successful business owners. Shelly grew BrightStar Care from a local business to a $639M national enterprise. By franchising the concept, she was able to diversify & localize the brand's operations, positioning franchisees to become prominent business owners. In 20 years, BrightStar Care has grown to over 365 locations, becoming the provider of choice for thousands of clients nationwide. Shelly is also a well-known leader within the global franchising industry, serving as the 2017-2018 Chairwoman of the International Franchise Association (IFA), a top 25 association. Shelly was named IFA 2009 Entrepreneur of the Year and is a Certified Franchise Executive. Shelly published her first book in 2011, Grow Smart, Risk Less, where she discusses her journey as an emerging franchisor through growth, lessons, and game-changing ideas. Shelly and BrightStar Care were featured on an episode of CBS' Undercover Boss, as the first franchise brand ever chosen on the show. Harvard Business School has written a case study about BrightStar Care's expansion under Sun's leadership. Prior to founding BrightStar Care, Shelly was a Certified Public Accountant and held executive positions with United Airlines, CNA Insurance, and BlueCross BlueShield. An innovative, forward-thinking trailblazer, Shelly is focused on driving results, building a strong culture, and delivering the highest quality care by building a network of like-minded small business owners to activate her brand vision. Shelly's strategic mindset to innovate, create new opportunities, and increase her brand's market share drives brand growth and performance. Learn more about Shelly and Bright Star: https://www.brightstarcare.com/Contact Gary: info@frngorw.com Visit: www.frangrow.com --- Support this podcast: https://anchor.fm/gary5396/support
“Covid was the first time I was home every single day. I had time to think about what I wanted to do and what made me happy”, says Justin. Justin shares his career journey from Kemper Scholar to starting off his insurance career with General Electric, through the likes of KPMG, CNA Insurance, XL Catlin and AXA and what attracted him to joining the Vantage team in 2021. “I thought what really would appeal to me is maybe a start-up, something a little different than a legacy carrier. Vantage came about and it was just at the perfect time.” Talking through his transition in to senior leadership positions and the C-suite, Justin explains how it was his time at XL where doors opened and his confidence grew. “I was regularly working on operational planning and there was a desire with senior leadership, to expose other business units, other countries to that to that form of strategic planning. It really gave me an opportunity to spread my wings and develop a reputation. I found that doors started to open.” Charting his biggest achievement as his time at Vantage to date, Justin explains how the last 18 months at Vantage is what he's most proud of. “It's all because of our team. We're building something unique and special. It's set us off on a journey as a team, an even more important accomplishment versus something I could name as an individual.” Justin shares his reaction to being overlooked and how Vantage is adopting technology and digital to exceed its clients' expectations. "We've invested heavily in data analytics. All of our data is flowing into one spot and we're able to access it and use it. When it comes to to working with customers and brokers that's really powerful because we're able to get to very accurate timely information.” Vantage is also building out their own IT systems, which is impacting talent attraction, allowing underwriters and those working in claims to contribute to how they're going to work in the future. Justin shares his views on the challenges ahead for the business and sector and highlights the opportunities for high performers as well as the skills Vantage demands from aspiring leaders and their approach to talent attraction. “There's a lot of competition for talent. We have to be out there all the time with our name in the marketplace. It's just super important that our people are out there, whether it be from a market or a talent perspective sharing who Vantage is and what we're all about.” Justin concludes with advice to any executives considering a career move. "Take some time and look around and figure out what you want to do. Really think about what makes you happy, what you want to do long term." Connect with Justin on https://www.linkedin.com/in/justin-gress-1b89473/ (LinkedIn) or find out more about https://www.vantagerisk.com/ (Vantage Risk) https://www.vantagerisk.com/ (Companies.) The Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO, https://my.captivate.fm/www.insurance-search.com (Insurance Search), the Executive Search Consultancy for growing Insurance and Insurtech businesses across the globe. To discuss identifying & attracting the very best talent to your team or being a podcast guest, reach out to Nick via nick.hoadley@insurance-search.com or connect on https://www.linkedin.com/in/nick-hoadley-78a498143/ (LinkedIn) Copyright https://insurance-search.com/ (Insurance) https://insurance-search.com/ (Search) 2022 – All Rights Reserved.
Please tune in to this episode of The Building BITE Podcast, as we hear from industry experts about key topics to help you be successful. The Building BITE hosts Valerie Bono and Mike Diercksen, CRIS, welcome Jessica Hill, Vice President and Head of Core Construction at CNA Insurance. Jessica opens the show by sharing her career journey, where she started as an Underwriter and then became Construction Casualty National Practice Lead with Zurich. Next, she joined CNA as the Head of Construction Liability, which led her to her current role as the Head of Core Construction. This episode highlights business resiliency and tackles what steps businesses can take to achieve it. Jessica shares real examples that are pertinent across the industry, including catastrophic weather and the unique disruptions that result from its impact, skilled labor shortage, and supply chain disruptions. With the industry adapting to enhance its business resiliency, Jessica shares that she believes better communication between Insureds and Carriers will drive success with contingency and risk mitigation practices. Jessica leaves us with three takeaways regarding business resiliency. Those are: 1. Work to understand the changing risk landscape 2. Advance your internal resilience capabilities; things can always be better! 3. And Implement strategic Insurance coverages to help offset those risks and challenges, both seen and unseen. Throughout this conversation Jessica reminds us it is never a bad idea for listeners looking to build business resiliency today or tomorrow to scrutinize and review your risk management strategy. It's more important than ever to review your strategy and make sure there are no oversights regarding recent developments. To learn more about business resiliency and tactics to achieve it, listen to our full podcast episode with Jessica Hill. Please like, share, and subscribe to this podcast!
Nothing can be more injurious to a CPA firm's reputation – not to mention its bank account – than a client introducing a large malpractice claim. Based on her article for the Journal of Accountancy by Sarah Ference, CPA, risk control director for the accountants program at CNA Insurance, explores the signs that a large malpractice claim could be on the horizon as well as potential damages that can take place if the situation is not handled in a brisk manner. To read the full transcript, click here.
In this episode Cybersecurity experts, Bryan Hornung and Reginald Andre discuss a recent news article written in the insurance industry about Cyber insurance. The crew dives into what the insurance industry is saying about cyber insurance and what the future could look like. Next, the cyber experts dive into some interesting stats surrounding the Dark web and ransomware group and their recruiting practices. We break all this down into language you can understand and how it will impact you in the coming months. Security Squawk - Episode 37 - with Bryan Hornung, Reginald Andre & Randy Bryan - This is a business podcast with a cybersecurity twist. Security Squawk podcast is dedicated to providing CEOs and business owners with insights around trending cybersecurity topics and how they affect you and your business.
Ransomware Payments On The Rise - CNA Insurance Doles Out $40 Million To Hackers - Security Squawk - Episode 22 IN this week's episode Bryan Hornung and Reginald Andre discuss the rise in ransomware payments. Not only are the frequency of ransomware attacks rising, so are the monetary demands of the cybercriminals behind these attacks. Learn what the average ransomware payment is going for in 2021 and why these cybercriminals are getting away with fleecing businesses for hundreds of thousands, if not millions.
In this episode of The Insurance Technology Podcast, the legendary Dennis Chookaszian returns to talk to Reid about the evolution of agency management systems. Going back to the days when long hair and bell-bottoms were in fashion, Dennis walks us through the fascinating history of the management system – from computer punch cards right up to today's two insurance software titans, Applied Systems and Vertafore. You'll be amazed by the people involved, who went on to build some of the biggest insurance technology companies in the world. Episode Highlights The early days of agency management with Hollerith punch cards (2:05)Dennis' involvement in the development of the management system (6:45)Trying to put together a deal between Applied and AMS (11:09) Some of the creative companies that were offshoots (16:18)Core problems that still exist (24:58)Insurance technology trends Dennis sees now (27:54)About the GuestDennis Chookaszian is an Adjunct Professor at the University of Chicago Booth School of Business and teaches courses in Corporate Governance. Before his professorship, he was with CNA Insurance for 26 years, serving as chairman and CEO for seven years, then chairman of the executive committee for three years. Prior to that, he was President for two years and CFO for 15 years. After CNA, he was chairman and CEO of mPower Inc., an internet financial advisory service. Prior to CNA, Dennis was a management consultant with Deloitte for eight years.Insurtech Boston is back! Same city, great venue. Join us May 7th, 2024. Visit insurtechboston.com for more info and to grab your tickets.
Warning: This episode is a bit of a history lesson. To some, “Exchange” is a cuss word, while others may not even know what that means. In this episode of The Insurance Technology Podcast, the legendary Dennis Chookaszian joins Reid to talk about the many attempts to create an industry-wide Exchange. Dennis was there from the outset and involved in all four major attempts. Find out how they got started, who was involved, and why Dennis thinks they failed. And if you don't know much about the beginnings of insurtech, this is one history lesson you don't want to miss. Episode HighlightsDennis shares how he got involved in the insurance industry (2:32)Dennis discusses the first iteration of how the Exchange came to be (6:01)Dennis explains the single entry multiple company interface (SEMCI) concept (8:57)Dennis gives his perspective on why the Exchanges failed (11:47)About the GuestDennis Chookaszian is an Adjunct Professor at the University of Chicago Booth School of Business and teaches courses in Corporate Governance. Before his professorship, he was with CNA Insurance for 26 years, serving as chairman and CEO for seven years, then chairman of the executive committee for three years. Prior to that, he was President for two years and CFO for 15 years. After CNA, he was chairman and CEO of mPower Inc., an internet financial advisory service. Prior to CNA, Dennis was a management consultant with Deloitte for eight years.
Full episodes coming starting May 7! Get a sneak peek at Episode 1 of The Insurance Technology Podcast with Reid Holzworth.Warning: This episode is a bit of a history lesson. To some, “Exchange” is a cuss word, while others may not even know what that means. Reid's guest Dennis Chookaszian takes us through our industry's countless attempts to create an Exchange. About the GuestDennis Chookaszian is an Adjunct Professor at the University of Chicago Booth School of Business and teaches courses in Corporate Governance. Before his professorship, he was with CNA Insurance for 26 years, serving as chairman and CEO for seven years, then chairman of the executive committee for three years. Prior to that, he was President for two years and CFO for 15 years. After CNA, he was chairman and CEO of mPower Inc., an internet financial advisory service. Prior to CNA, Dennis was a management consultant with Deloitte for eight years.
Full episode coming starting May 7! Get a sneak peek of Episode 2 of The Insurance Technology Podcast with Reid Holzworth. Back with his guest from Episode 1, Dennis Chookaszian joins Reid to discuss the history of the agency management systems. You'll be amazed by the people involved, who went on to build some of the biggest insurance technology companies in the world. About the GuestDennis Chookaszian is an Adjunct Professor at the University of Chicago Booth School of Business and teaches courses in Corporate Governance. Before his professorship, he was with CNA Insurance for 26 years, serving as chairman and CEO for seven years, then chairman of the executive committee for three years. Prior to that, he was President for two years and CFO for 15 years. After CNA, he was chairman and CEO of mPower Inc., an internet financial advisory service. Prior to CNA, Dennis was a management consultant with Deloitte for eight years.
Many businesses have cyber insurance to protect their business in the event of a cyber attack. Many businesses don't know that you must do certain things for your claim not to be denied. In this episode of Security Squawk - Episode 16 - we walk you through what happened over at CNA Insurance with their latest Ransomware attack, and while we go through that, we look at what you need to do to ensure your cyber insurance pays out.
Dennis Chookaszian, Adjunct Professor, University of Chicago Booth School of Business, Former Chair & CEO, CNA Insurance With 25 years at CNA Insurance and years consulting and guiding businesses to success, Dennis Chookaszian may have a clearer view of the insurance industry and where it’s going than anyone. In this important discussion, Dennis delivers a masterclass on insurance strategy every agency leader should take note of. Listen for insights about: How to take advantage of forces beyond your control What agency principals must focus on and avoid as we move into the future How agencies can improve their personal and commercial lines marketing efforts Any agency leader trying to weather this turbulent period and thrive in the future should make this conversation a priority. Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.
Shelly Sun is the CEO and Founder of BrightStar Group Holdings, Inc., the parent company of BrightStar Care® and BrightStar Senior Living & Memory Care. BrightStar Care® is a premium healthcare staffing company providing the full continuum of care, from homecare to supplemental staffing for corporate clients such as nursing homes and physicians. Shelly served as the 2017-2018 Chairwoman of the International Franchise Association (IFA), a top 25 association. Shelly worked closely with IFA’s government relations and public policy, media relations and educational programs to protect, enhance and promote franchising and nearly 733,000 franchise establishments that support nearly 7.6 million direct jobs, $674.3 billion of economic output for the U.S. economy and 2.5 percent of the Gross Domestic Product (GDP). Shelly was named IFA 2009 Entrepreneur of the Year and is a Certified Franchise Executive. Shelly Sun and BrightStar were featured on CBS’ Undercover Boss. Shelly also published her first book, Grow Smart, Risk Less, where she discusses her journey as an emerging franchisor through amazing growth, lessons learned and game-changing ideas and has a Harvard Business School case study written about BrightStar’s growth story under Sun’s leadership. Prior to founding BrightStar, Shelly was a Certified Public Accountant and held executive positions with United Airlines, CNA Insurance and BlueCross BlueShield. Shelly was interviewed by Emma Dickison, CFE, CEO and President of Home Helpers Home Care.
New risks surfacing for attorneys as a result of the pandemic are generating an increased need to guard your law firm against malpractice. To help listeners get a handle on these new issues, hosts Tish Vincent and JoAnn Hathaway welcome risk control expert Sean Ginty. Sean outlines the emerging problems in the profession and offers guidance on how to both protect your law firm and take the best care of your clients during the Covid era. Sean Ginty is the director of risk control at CNA Insurance.
New risks surfacing for attorneys as a result of the pandemic are generating an increased need to guard your law firm against malpractice. To help listeners get a handle on these new issues, hosts Tish Vincent and JoAnn Hathaway welcome risk control expert Sean Ginty. Sean outlines the emerging problems in the profession and offers guidance on how to both protect your law firm and take the best care of your clients during the Covid era. Sean Ginty is the director of risk control at CNA Insurance.
Spenser Villwock talks with Mark Wilke, AVP of Construction Segment at CNA Insurance. They discuss labor and workforce demands in the construction industry, changing the conventional mindset of skilled trades career to align better with the reality of economic outlook and outcomes, and viewing the inevitability of change in our lives as opportunities to seize the challenges before us: by eating a Buick one bite at a time. Settle in for some insightful wisdom shared from longstanding partner and industry solution provider, Mark Wilke of CNA Insurance. #WeAreIEC
CNA Insurance Company's Assistant Vice President Shari Falkenburg speaks at the NFSI's 2015 Slip, Trip and Fall Prevention Symposium on how her company utilizes tribometry as a slip and fall prevention tool. The Slip, Trip and Fall Prevention Symposium was held on April 28, 2015 on the Campus of Emory University. A video of the presentation is available at nfsi.org.
In this episode, I welcome Michael Rabbitt, Head of Business Transformation, Argonne National Laboratory, a world-class research laboratory. Having a BA in Operations Management and Information Systems and earning his MBA in Human Resource Management, Michael will share his journey; how his interests evolved over time, the experiences he gained in change management, and his observations and the changes he had to make in moving from the private sector (insurance) to the public sector (research). The passion that Michael has for operational excellence and helping others is obvious even to the casual passer-by. It is anchored by his core values and rooted in his servant leadership which he demonstrates in both his professional and personal lives – never being shy to hold himself accountable. He believes that his empathy for those he wishes to influence, and a focus on customer satisfaction are keys to his success and will result in sustainable change for the better. Host: Joseph Paris, Founder of the; XONITEK Group of Companies, Operational Excellence Society & Readiness Institute Guest: Michael Rabbitt About Michael RabbittMichael is the head of the Business Transformation Office at Argonne National Laboratory. He has over 30 years of experience in business operations and IT, including process improvement, project management, business analysis, and client services. As a Six Sigma Black Belt, he also established and co-leads Argonne’s Lean Six Sigma Community of Practice. Michael formerly worked at Continental Insurance, CNA Insurance, and Sedgwick. Michael’s civic and community engagement work includes several non-profit organizations, one example being an affordable housing advocacy organization in Chicago that he co-founded. Michael is a graduate of Bradley University, and holds an MBA from DePaul University. Michael is a native of St. Louis and currently lives in Chicago with his wife and two children.“Quirky fact”: In his youth, Michael’s knowledge of sports history and statistics helped him win the grand prize of the “When Will Lou Do It?” contest sponsored by the St. Louis Cardinals (to predict when Lou Brock would break baseball’s career stolen base record). Four months in advance, he predicted the date, inning, and exact minute of Brock’s historic achievement (and as a tiebreaker, predicted the runs scored and was about 1,000 off on the attendance). About Argonne National LaboratoryWebsite; https://www.anl.gov/ Headquarters; Lemont, IL Year founded; 1946 Company type; Research Company size; 3,000+ employees and 8,000+ users (researchers) Specialties; Argonne was initially formed to carry out Enrico Fermi's work on nuclear reactors as part of the Manhattan Project, and it was designated as the first national laboratory in the United States on July 1, 1946. Its present-day research includes; Physical, Life, Environmental, Energy, Photon, Data, and Computational Sciences, and Global Security.
Erik Wenzel is an InsurTech enthusiast and actuary. He describes himself as someone who has the brain of an actuary and passion of a Silicon Valley entrepreneur, and firmly believes the actuary profession is more than capable of leveraging opportunities presented by InsurTech. He currently works at CNA Insurance, a commercial property and insurance company that provides a range of insurance services for different sectors including construction, financial institutions, and healthcare. Erik joins us today to shed light on the subject of actuarial science and how it interacts with the insurance industry. He describes how he dreamed about being an actuary and how it enables him to become an efficient insurance analyzer. He discusses the aspect of health, the real cost of insurance, and some of the associations he’s a member of. He also explains why he chose LinkedIn as his primary platform when it comes to sharing knowledge about the actuary profession. “Insurance is a trillion-dollar opportunity for Silicon Valley to come in and disrupt it.” - Erik Wenzel Today on Spot On Insurance: Why Eric studied actuarial science and how he ended up in the insurance industry. How being an actuary affects the way he analyzes insurance. His thoughts on the current health trajectory our society is going through. The cost of insurance from the perspective of agents and clients. The progress of actuaries in the InsurTech space. Why he uses LinkedIn as his platform to communicate with other actuaries. The insurance industry associations he belongs to and how they helped his career. His advice to young actuaries on how to become an expert. Key Takeaways: You can't search Google and learn how to become a good actuary. A lot of an actuary’s work is using data over the last several years to determine what is going to happen over the next sixty years. Resources Mentioned: Society of Actuaries Connect with Erik Wenzel: CNA insurance LinkedIn This episode was brought to you by….. Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com. Connect, Learn, Share Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit SpotOnInsurance.com. Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on iTunes and share your favorite episodes with friends and colleagues!
CNA Insurance, a healthcare professional liability insurance carrier, will review its released analysis of primary hospital and health system professional liability claims closed over the past ten years. The most frequent and significant claims will be reviewed with an analysis of selected allegations. Joyce Benton Assistant Vice President, Healthcare Risk Control CNA Healthcare
My guest is Dr. Mimi Hull. She is a Counseloring Psycholoist. Dr. Hull condusts training programs on Leadership, Team Building, Communication and Stress for CNA Insurance, Walt Disney World, Tommy Hilfiger and Sprint. She’s on the Board of Trustees for the Orlando Chamber of Commerce and is past president of the Junior League of Greater Orlando. Join us as we … Read more about this episode...