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Today I'm excited to introduce you to my client Brent. His story is a powerful example of a complete financial transformation. Before Brent and I officially started working together he joined me for Mimosas + Money Matters even though he already applied to work). I share this because I like to think his money mindset started to shift on this call but the truth is Brent had been making financial progress before working with me. Because of the pandemic Brent had an opportunity to pay down some debt and set some long-term financial goals. The problem was he credited his success to not having the opportunity to spend and not needing to pay rent. His progress felt like luck because things were easy to pay off. Like many of my clients Brent was not able to own his financial results and he feared his progress would be undone when life returned to normal. As a financial coach, I immediately knew Brent's thoughts were all attached to his past money behaviors. Through working with me in my five-month partnership Brent was able to see the results he created were just a starting point by working on his own beliefs about how we handled his finances. Tune into this conversation to learn … How Brent took emotions out of financial setbacks How Brent has learned to use his credit card without shame or guilt How creating a dream budget helped Brent negotiate his salary at work How Brent financially prepared for a big move and got the apartment of his dreams No matter where you are in your financial journey you'll want to tune into Brent's story. Through our five-month partnership, I was able to support Brent in seeing how his financial progress was not a fluke and that he could trust himself as new financial seasons arise. You might find yourself needing this same support. If you're ready to change your relationship with your finances apply to work with me. I can promise you the journey will be worth it. Visit www.wealthovernow.com/appointment and apply to work with me.
On this episode, Ryan speaks with the fastest swimmer in Canadian sports history, Brent Hayden. They speak about Brent's childhood and what inspired him to take the path that he took to becoming an Olympic swimmer, the challenges he faced and what helped him to keep going. Brent discusses how he tries to give back through swimming and through talking about the challenges in his life and provides an insight into an incident which could have stopped his career in its tracks. In this episode: How Brent views himself and how he came to terms with his own success and image in the public eye. Getting into swimming, how Brent kept moving forward despite early failures and what inspired him to set him off on the journey he ended up taking. How the love for swimming kept Brent going despite not being innately good at the sport and eventually building up to the point where he got to an Olympic standard through perseverance. An insight into his first Olympic experience in Athens, how the failure impacted him, his side of the story regarding the misunderstanding with the Police and how he used that experience to push himself to be even better than ever before. Learning the power of recognising that you only need one reason to succeed, despite how many things are going against you. How his mental health struggle with depression stemming from the early setbacks made training harder for Brent and eventually led to him retiring after a string of victories including the Bronze Medal at London 2012. Working through the pain and inconvenience which came with the back spasms he struggled with, how it contributed to him walking away, and how he came around to wanting to make a comeback. Using his experience and profile as an Olympian to inspire others, the way he was inspired by the people who he looked up to as a young child, by visiting young people around Canada. How Brent and his partner came up with their idea for filming his swim camps, his motivation to teach others how to swim around the world and how that helped remind him of his love for swimming. Living with Covid as an athlete, how its limited the traditional opportunities for training and led to Brent discovering a new love for open water swimming. Connect with Brent Hayden Web: www.brenthayden.com Social Media: @thebrenthayden Connect with Mental Edge Lifestyle Web: mentaledge.ca Instagram: @mental_edge_lifestyle Facebook: @MENTALEDGEL
Laughter is the best medicine - something biohackers should take seriously. The healing power of laughter is why our host Wade T. Lightheart invited comedian Brent Pella to show that comedy is a great stress release. Studies show a correlation between laughter, healing, and health. That's why comedy is essential to Wade. When he is with friends, comedy is a big part of their relationship. And in his spare time, Wade enjoys looking up his favorite comedians on YouTube. But Wade is troubled by what's happening these days with Big Tech censorship. America's 1st Amendment is under attack by both politicians and by corporations. ‘Wokeism' dramatically influences the nation's culture - Generation Z is learning to devalue free speech and to be easily offended. Political correctness is impacting the comedy industry in dramatic ways. As a comedian, Brent Pella knows firsthand what the atmosphere is like out in the field. He's found success on YouTube - Brent's comedy videos have received over 100 million views. However, in this episode, he shares how one of his episodes got banned by YouTube. The reason they gave him for the ban will disturb you. Where is comedy going in all this? Brent is the perfect guest to help us navigate the comedy scene. His resume includes features on MTV, Funny or Die, WorldStar Hip Hop, BroBible, The Chive, Unilad, 9Gag, LadBible, and more. Trained in both the UC-Berkeley and famous Groundlings improv/sketch comedy programs in Los Angeles - Brent makes people laugh across North America at colleges and comedy clubs. Brent was born and raised in Davis, California, and a former athlete who played basketball in college. He won't let go of his dream to play in the NBA. In this podcast, we cover: Brent's journey becoming a comedian How comedians today deal with ‘cancel culture' How comedians workaround ‘Big Tech' censorship The path to comedy superstardom in this internet age How Brent writes his jokes and prepares his stage act The comedians' Brent admires and why How spiritual perspective influences comedy What does it take to be a comedian? Brent says there are two traits needed to become a comedian - stubbornness and stupidity. In his own words: “It's stubbornness. You have to be so stupid to want to be a comedian. You have to be so dumb to think, “I'm going to go out there, and all those people are going to pay me attention and be quiet while I talk. And they're going to laugh at me and give me what I need. It's very selfish. “So, the courage comes from stepping onto the stage - beyond that; you have to be an idiot. I say that with a lot of love.” “The number one fear for people in America is public speaking. To want to do that for a living and make money is something you have to have the courage for at the end of the day.” “I think the courage and stubbornness for me came from my competitive side because I played sports my whole life, basketball in college, and I still do. So, I think it clicked for me within the first couple of years in LA, where I was like, ‘Oh, I'm back on the court.' Know what I mean? Like everybody around me are my friends, but they're also ‘the other team.' “For me, it was that competitive sports side of myself that flipped a switch.” “Removing the President from Twitter is nuts!” Brent and Wade talk about comedy's relationship with social media, and YouTube specifically, where Brent found an audience. While discussing the state of comedy, free speech, and censorship, of course, former President Donald Trump came up. Here's a portion of what Brent had to say: “Regardless of whether or not you love Trump, I'll make fun of the guy until the day I die. All politics aside, removing the President from Twitter is nuts. So, when that happened, I was like, ‘Oh, this will never get better.' This is either going to stay how it is, or it's going to get worse very slowly. “How I see it is that many people are going to start alternative social media sites, and I pray it will balance the power out. But Facebook, Twitter, and YouTube are so deeply rooted in power grabs and monopoly mindsets that I predict they will do everything in their power to ensure that there is never a level playing field. Playing dirty, buying people out and then dropping the company completely, which they've done before.” “I will assume that happens, but I am rooting for the good guys here. I see little sites popping up here and there that are like new types of social sites, new types of interaction places...I have high hopes that the playing field will balance out, and more people will put content on different platforms. As the whole blockchain world starts to be more incorporated, I think this will create new avenues for creators to get their content to people.” Free speech is not only crucial to comedy - the health and wellness community needs to be able to communicate freely as well. This refreshing and amusing conversation between two people passionate about health and freedom of artistic expression will make you think and laugh. When comedy and health combine, the synergy between the two is fascinating. Laughter is medicine - enjoy some chuckles at no charge! Episode Resources: Brent's Main Website: www.brentpella.com Brent Pella on YouTube Brent Pella Comedy on Facebook Brent Pella on Twitter Brent Pella on Instagram Brent Pella on LinkedIn
Brent Ebmeyer has been a member of The Church of Jesus Christ of Latter-day Saints his whole life and served a mission in Argentina. He and his wife Courtney married in 2004 and have five children. A year after they were sealed in the temple, Brent shared that he experiences same-sex attraction. It took them to the brink of separation, but through consistent communication, compassion, and love they have been able to find hope in their future together. Bruce Ebmeyer is Brent's brother. He has been married to his high school sweetheart, Carolyn, for 30 years and they have eight children. Born and raised in the church, he has served in various callings including full-time missionary, stake high counselor, stake Young Mens president, bishop, and is currently a stake president. He owns and operates a transportation company, and likes to work and travel. Highlights 3:55 Brent's experience sharing his same-sex attraction with his wife Thought it meant he would be leaving the Church Experience finding the North Star community 5:55 Bruce's experience finding out about Brent's SSA 7:45 How Brent got to the point of coming out to his wife and later to his family Realization that his wife was willing to go through this with him 12:45 Bruce's experience after finding out His wife got closer to Bruce's wife as she needed more support Realized he was wrong and it was not a choice Opened his heart to understanding as he interacted with people at the North Star conference 19:00 Brent's testimony of the gospel and the cognitive dissonance of also acknowledging his SSA Realizing the "why" of this experience is to help others Turning a struggle into a blessing by sharing with others 24:20 Bruce's recognition that sharing with others is vital to helping leaders serve church members experiencing SSA 28:40 What kept Brent in the Church was the power of his testimony that he could fall back on 30:45 We don't know why we have these trials, but we can work together to get through them 31:30 The experience at the North Star conference Leadership sessions available online this year and are still free for church leaders Gaining knowledge is gaining power and losing fear Links northstarlds.org
On The Babylon Bee Interview Show, Ethan and Trevor talk to comedian Brent Pella. They talk about comedy without an agenda, cancel culture, and his hatred for Gavin Newsom. Brent Pella has performed stand-up comedy around the country and gained fame on YouTube doing sketch comedy. Some of his most popular impressions have been Eminem, Gavin Newsom, Joe Rogan, and many others. You can see when Brent is performing near you at his website. Be sure to check out The Babylon Bee YouTube Channel for more podcasts, podcast shorts, animation, and more. To watch or listen to the full podcast, become a subscriber at https://babylonbee.com/plans Topics Discussed Being without an agenda Being seen as a conservative comedian Mocking the left How Brent grew up Making fun of yourself Hanging out with J.P. Sears Wearing masks Getting canceled Nick Cannon Gina Carano Impressions Gov. Newsom Trying out different comedic personas Finding a political label Political party labels Georgia voting laws Intentions being assigned Having in-depth conversations Improv UCB and Groundlings Subscriber Portion Brent’s origin into comedy Bombing on a cruise ship Best stand-up comics Actors 10 questions
Welcome to the premiere episode of Bodies by Brent! How did your life transform during the pandemic? In this episode, Brent shares his experience moving his life and business from Seattle to Austin, Texas in the middle of the pandemic. He describes how he pivoted and focused on the positives during the pandemic while giving himself time to reflect. Brent Hruska is a certified personal trainer for 16 years and recently moved from Seattle to Austin, Texas where he has changed his approach. Listen in to learn how Brent grew his business in a new place by building relationships and establishing connections. You will also learn the value of having a coaching program for your long-term health and fitness goals.“The more you do something, and the more you’re honing in on your craft, the right people that need to work with you will be drawn to you.”- Brent [39:05] In this episode you’ll discover:· [2:45] Brent on internal reflection and rest at the beginning of the pandemic.· [6:15] How Brent focused on positivity and thriving in the pandemic chaos. · [14:11] Is moving to Austin, Texas what your soul needs?· [21:15] Brent’s coming to Austin personal and business experience. · [25:43] Preparing yourself to take a leap with fundamental tools. · [28:37] How to create connections and relationships to grow your business. · [32:12] Brent on how he handles challenges of his new business.· [37:44] The other aspects of your life that impact your health and fitness.· [42:02] The value of having a coach for your health and fitness goals.· [48:13] Brent’s future on personal training and growing his business.
In this barrel-aged deep dive with spirits writer Brent Joseph, some of the topics we discuss include: How Brent came to love Bourbon and used his passion to propel himself into a senior contributor role at Bourbon & Banter. The recent retail experiences that led him to pose the titular question of his four-part article series: “Is Bourbon Broken?” The economic and market forces that have led to massive demand for particular brands and bottles (and the subsequent perverse incentive to flip them for outrageous prices on the secondary market). What it means for a bottle to be “allocated” The role that social media has played in the fetishization of certain bottles and purchasing habits How to be a smarter Bourbon shopper and better citizen of the Bourbon community And much, much more. This episode is also brought to you by Near Country Provisions. If you live in the Mid-Atlantic and want to enjoy ethically raised (and delicious) meat from local farmers delivered to your door every month, then you need Near Country in your life. Head over to NearCountry.com and enter the code BARCART when you sign up for your subscription to receive 2 free pounds of bacon or ground beef in your first delivery.
Kathryn Tappen and Patrick Sharp are joined by special guest Brent Seabrook, who recently called it a career after 15 NHL seasons. The 3-time Cup champion with Chicago spoke about a range of topics, including a trip down memory lane to reflect on the Hawks dynasty, their rivalry with Vancouver and the Sedin twins, where his nickname "Biscuits" came from, and how he's enjoying retirement so far.1:25-7:15 - Brent on his retirement so far7:15-9:20 - How Brent got his nickname "Biscuits"9:20-14:20 - Brent on this year's Blackhawks14:20-21:15 - Brent reflects on the Hawks' dynasty24:30-27:30 - Stanley Cup odds powered by PointsBet34:20-36:10 - Cold Brew Check - is Connor McDavid the best player in the NHL?36:10-39:15 - Brent on the hardest players to defend
In this episode, you'll learn:How Brent views the macro landscapeBrents opinions on different "pools" of money in the greater economyWhy scare assets are going to continue to dominate the investing landscapeHow to think about position sizeBrent's risks for BitcoinHow much Bitcoin should be in your portfolioBOOKS AND RESOURCES MENTIONED IN THIS EPISODEBrent Johnson's twitterBrent's investment firm Santiago Capital ManagementGet a FREE book on how to systematically identify and follow market trends with Top Traders Unplugged. Make BendHSA a part of your financial well-being today. Automate your money with M1 Finance. Get $30 when you sign up for free today. Join OurCrowd's investment in BlueGreen Water Technologies today.Have everything you need to grow online with Squarespace. Use code WSB to save 10% off your first website or domain purchase.Browse through all our episodes (complete with transcripts) here.Support our free podcast by supporting our sponsors.
Join Physical Therapist, Trainer and Educator Dr. Brent Brookbush and Jason Stella discuss.... 1. How to safely design and apply HIIT and Power exercises for the lower and upper body. 2. Understanding how to optimize motion 3. How the intrinsic and dynamic stabilization systems are essential to understanding and programing for any core exercises. 4. How Brent is changing the Personal Training education and certification industry by offering some of the best education while moving toward a "netflix" pricing model.
One of the benefits of gratitude is that it shifts our focus from ourselves to those around us; it makes us humble. Humility paves the ground for servant leadership, which is all about recognizing you're not a self-made person.Brent McCarty is the definition of a true servant leader.Brent is the President of ESET North America. ESET is the pioneer of antivirus protection, with the global vision of enabling its users to enjoy the full potential of themselves and their technology in a secure digital world.Brent was kind enough to share with us his humble beginnings that became the roots of his leadership journey.Listen to this episode and learn about:- Brent giving credit and thanks to his dad, Bill, for being an exemplary role model (2:38)- How Brent's childhood impacted his leadership style (6:02)- What to do to let your employee's voices be heard (8:44)- Developing a bottom-up leadership style (10:42)- How to create a culture of innovation without sacrificing the quality of work (13:40)- Being a leader in 2020 (16:23)- How to communicate with leaders in uncertain times (21:14)- Where Brent and his team are going next (23:57)- Brent's message to his dad (29:12)Links:- Connect with Brent on Linkedin - https://www.linkedin.com/in/brentmccarty/- ESET - https://www.eset.com/us/
Desire To Trade Podcast | Forex Trading Tips & Interviews with Highly Successful Traders
"These Principles Can Make Any Trader Successful" In episode 260 of the Desire To Trade Podcast, I sit down for a trader interview with full-time systematic trader Brent Penfold. Brent began trading when he joined Bank America as a trainee dealer in December 1983. It didn't take much time for him to become fascinated with the markets. These days, Brent is a licensed Futures Adviser, specializing in trading index and currency futures, but also trades a diversified portfolio of 16 markets across 8 market sectors. What's most interesting about his trading style is that he is usually done trading by 9:30 am and has the rest of the day to concentrate on his research. Watch: Previous interview with Brent Penfold Let's get started!! >> Watch the video recording! In This Episode, You'll Learn... What has happened in Bent's life since his last interview 00:40 What Brent's new book brings to the table to help traders improve 03:10 How Brent managed to make his trading in a way that gives him freedom 06:11 What would Brent recommend traders who want to become more systematic 08:11 How much evidence does a trader require to trade a systematic strategy 11:46 How to handle ideas that don't work and find what works 17:58 The importance of knowing your Risk of Ruin 19:42 Why a small % risk of ruin can be a big issue for traders 24:40 What it takes to become a good loser in trading 25:10 What is a key principle of trading that is rarely talked about - Humility - 27:32 "The worst thing that can happen to a trader is instant success" 30:02 Where to find Brent Penfold 31:29 And much more! What is one thing you are going to implement after listening to this podcast? Leave a comment below, or join me in the Facebook group! Resources Mentioned The Universal Principles Of Successful Trading book (recommended) Desire To Trade's Top Resources DesireToTRADE Forex Trader Community (free group!) Complete Price Action Strategy Checklist One-Page Trading Plan (free template) Recommended brokers: Pepperstone (get rebates when signing up with our partners) AxiTrader (use our link to get a special bonus) Desire To TRADE Academy About The Desire To Trade Podcast Subscribe via iTunes (take 2 seconds and leave the podcast a review!) Subscribe via Stitcher Subscribe via TuneIn Subscribe via Google Play See all podcast episodes How To Find Brent Penfold? Website What is one thing you are going to implement after listening to this podcast episode? Leave a comment below, or join me in the Facebook group!
Brent Knipfer started from humble beginnings having taken an oath of poverty in the Peace Corps. He's now one of the leading authorities in the IT community on the topic of designing AI-first, data-driven strategies.Listen and learn...Why the secret to great AI is having great humans first clean your dataHow to optimize your CMDB for AIWhy service agents that accept recommendations from AI have the lowest MTTRWhy Brent's mantra is "leap to the future"How Brent has made it through the quarantine... including a preview of outrageous outfits he's been designing for his debut on the runway post-COVID
What Jamil, Brent, and Pace would EACH do differently if they went back in time and started over wholesaling Avoiding “creative avoidance” and being proactive Follow up! When to call, vs. text, vs. mail 2 kinds of MLS listings Jamil goes after, and… how he approaches and works with agents “Proof of Funds” (POF)! What they are… why sellers may ask for them… where and how to get one How Brent made a $2,500 referral fee from Pace, and why you should SQUAD UP with a creative finance investor to refer deals to with tight spreads Announcement: KeyGlee franchises coming May 4th... how to join the waitlist Wholesaling a SHORT SALE: how to find out if it’s legal on a deal-by-deal basis Double closing the same deal with TWO different escrow companies How Pace opens cold calls How to cancel contracts with sellers
EPISODE 2: Ty the Flip Man SCALING your wholesale business: Jamil’s biggest advice for scaling… how many months of expenses you should save before scaling… why firefighters make the best first hires The most motivated sellers according to Ty the Flipman, and how to find them Which two lists to target if you’re just getting started or are on a tight budget How Brent gets contracts signed over the phone Pace’s door-knocking script for new wholesalers or new hires Why talking to tenants is a GOLDMINE for finding deals Brent’s “nosy neighbor” question for finding deals Ty the Flipman’s top TWO ways he’s generating leads in today’s market: one old way and one new way Pace get’s Doug Hopkins on the phone to answer the #1 question new wholesalers ask (Doug’s answer could shave YEARS off your learning curb)
Sam (@thesamparr) and Shaan (@shaanvp) speak to Brent Beshore (@BrentBeshore) today about how he plans to invest $250M in cash-flow positive businesses, how much corona virus will impact the economy and explains why he'd only start non-tech businesses in today's climate. Brent is apart of Permanent Equity which has raised a total of $300M to deploy into businesses that actually make cold hard cash - their collection of companies made approx. $160M of it in the last year. Want to make your first million with your mobile app? You have to prioritize app performance first. And HeadSpin is here to help. With your custom HeadSpin benchmark report, get deep insights into app performance, from cold and warm starts, to errors, crashes, and response times, including audio and videoquality and biometric responsiveness. Our state-of-the-art Global Device Cloud provides unique carrier network, device, OS, andapp level insights, on real, SIM-enabled devices in hundreds of locations around the world. No SDK required. Get your custom HeadSpin benchmark report at headspin.io /myfirstmillion. Today's topics: Who is Brent Beshore? (4:04), What type of companies is he buying with quarter of a billion dollars stashed? (12:17), Military staffing lead gen is a defensible business (14:53), How to handle owners and managers post-acquisition (16:54), How much do owners of cashflowing businesses take home? (20:34), Why he won't touch debt with his businesses (24:10), How Brent grows the businesses they acquire (25:32), How do owners transition to the passenger seat? (30:36), Corona Virus predictions and impact on the economy (36:16) and what he'd do if he started his career again (51:03). See acast.com/privacy for privacy and opt-out information.
In this episode you'll learn about…Out of death comes new life (5:07)The dichotomy of joy and sorrow (13:10)Having the courage to begin again (25:35)How Brent healed from his loss (35:50)The birth of greater service to the world (45:50)Also mentioned in the show…EMDRHow to get in touch with Brent Ellis
What an interesting character we have on this week’s episode. Brent Grundy has actually been branded “The Man Who Tried Everything” and as you will hear from the interview, it’s a title he richly deserves! Brent’s most successful venture is Flip Out International: a global children’s play business that spread from Sydney to 87 locations worldwide in just 6 years. Brent keeps going back to the point that failure is something to be cherished and used to empower your next move - he has a very interesting take on things. See some of Brent’s top tips below: ** To get ahead you’ve got to find a problem and create a solution. ** You don’t need to be the smartest guy in the room - you just have to hire that guy. ** If something doesn’t work, stop doing it! Don’t dwell - move onto the next thing. ** Every time you lose you still gain something. You may lose money in the short term but this loss may empower you to make big money in future. ** Cheap lawyers can cost you the most! Invest in your legal team to make sure you are properly protected. ** Work out what your skills are and play to them. If you’re and entrepreneurial risk-taker, don’t assume that you’ll be a good manager of the day to day. ** You don’t learn a lesson until it becomes really painful, i.e. losing money. In this episode of Business Brain Food you will learn: ** How Brent overcame ADD to succeed ** The power of failure ** How Brent became the man who tried everything ** How a concept can snowball internationally if you get it right ** The different types of person in business ** What you need on the ground overseas to make an international business work Resources mentioned in this episode: ** Do you think you have what it takes to become a Business Excelerator™ at Max My Profit? Visit: https://maxmyprofit.com.au/business-exceleration.html ** Check out Brent’s new venture: http://www.outbackescape.com.au ** Find Brent on Linkedin here ** All previous BBF episodes & show notes can be found at http://www.businessbrainfood.com.au ** Join the Business Brain Food Facebook Group: https://www.facebook.com/groups/BusinessBrainFood/ ** Twitter: https://twitter.com/bfewtrell Call to action: “If it doesn’t work when you turn right, just turn left,” says Brent. Just keep rolling that dice! Also, if you are enjoying these Business Brain Food podcasts, then make sure to share them via social media sites or email the links to family and friends. A lot of time and effort goes into producing each of these podcasts with the goal in mind of the more people we can inspire about business the better. You can help us do just that! Until next time, have a profitable day! Cheers, Ben Fewtrell 02 8808 5500
Brent is a Vice President of Wealth Management with GCG Financial, having been a member of the firm since 1995. He has been serving clients, their families and their businesses since 1989 with a particular knowledge and focus on the accumulation and preservation of assets along with risk management. Brent meets his clients' financial needs through the use of the extensive resources and professionals at GCG, as well as through trusted outside advisor offices. Brent received his Bachelor of Science degree in Economics from the Wharton School of Business at the University of Pennsylvania. He graduated with honors with a concentration in entrepreneurial management. He received his Chartered Financial Consultant® (ChFC®) designation in 1999. Brent played seven seasons in the NFL. He was with the Chicago Bears in 1988 and the Minnesota Vikings from 1989-1994. In a career that included over 100 special teams tackles, Brent retired after a serious neck injury. He is a member of the Chicago Jewish Sports Hall of Fame. Active in many charities and organizations, Brent serves as the President for the NFL Players Association Former Players Chicago Chapter. He is also the Treasurer of B'nai B'rith Sports Lodge and the Chair for their scholarship program. Brent and his wife Andrea live in the northwest suburbs with their three children, Alec, Zachary, and Mackenzie. Brent is a brown belt in Taekwondo, enjoys softball and family time, and is an avid, bad golfer. What you'll learn about in this episode: Brent shares his career journey and how he came to work at GCG Financial, and how his career took an unexpected turn thanks to an injury and chance encounter How Brent's time with the Minnesota Vikings came to an end after a career-ending neck injury, and how he discovered a new purpose after his NFL career How Brent transitioned from professional football to a career in the business world by using internships to learn what he didn't want to do How the competitive lessons Brent learned on the football field helped him approach the business world with the right mindset Why Brent believes the most important skill he has picked up is networking and the ability to connect people with others who can help them with their needs How Brent's mindset and attitude allowed him to succeed in football, and how he worked to make himself valuable enough that the coaches couldn't cut him How GCG Financial works to bring in the right people who fit the culture, and how it helps to add companies who already have a strong culture How Brent has found LinkedIn to be a powerful and useful networking tool, and why personalizing your outreach is the key to successful interactions on LinkedIn Why Brent believes that the important thing people need to do to find success in business is to take action and keep doing the things that work for them Additional resources: Website: https://gcgfinancial.com/team/brent-novoselsky-chfc/ LinkedIn: www.linkedin.com/in/brentnovoselsky/
Brent Beshore is the CEO of Adventur.es, a private equity firm. Adventur.es has a totally different approach to private equity that makes them stand out in the industry. Brent and his team have even written a book to help business owners navigate the tricky and messy world of Mergers and Acquisitions. We discuss the book and why Brent thought it was important to write it. He explains why he prefers employees who don’t have previous experience in the private equity space, and how it makes Adventur.es different from the traditional private equity firm. What you will learn: How Brent stumbled into private equity. How Adventur.es raises money. The lessons Brent learned in the early days of his business. Why Brent and his team wrote The Messy Marketplace. What makes Adventur.es unique in the market. The benefits of over-communicating with your clients. How Brent treats his clients. What normally goes wrong in a private equity firm’s approach. The 4 key elements Adventur.es keeps in every deal. You shouldn’t need a Ph.D. to understand your deal structure. Why Adventur.es doesn’t use traditional financing. The broken private equity system what it means for the market. Why lower markets can’t get traction in this culture. Brent’s “do no harm” rule. Takeaways: M&A is a messy world and Brent’s book is a great resource to help business owners get a grip on the complicated ins and outs of private equity. Do your due diligence and take the time to really research your prospects before you jump into anything. If you are interested in the accelerator program, then you can reach out to me at ryan@gexpcollaborative.com or LinkedIn. We also have a page on the website with more information. Links and Resources: GEXP Collaborative GEXP Accelerator Program Brent on Twitter Adventur.es The Messy Marketplace: Selling Your Business in a World of Imperfect Buyers by Brent Beshore How To Acquire Your First Small(er) Company by Brent Beshore Buy Then Build: How Acquisition Entrepreneurs Outsmart the Startup Game by Walker Deibel Conscious Capitalism by John Mackey About Brent: Brent leads the Adventur.es firm, and more specifically the acquisition and diligence teams while supporting portfolio company oper
Welcome to the Mind Your Own Business Podcast! Today we chat with portrait photographer Brent Watkins! We discuss: How Brent got started as a photographer The importance of staying up-to-date on the latest techniques despite being in business for decades The importance of giving your client a great experience during their photo session Seeing things through your client's eyes Trusting your own pricing, and being able to expertly (and honestly!) guide your client during sales sessions Realizing that you are in the business of selling MORE than prints. You're selling the experience as well. Maintaining contact and being accessible to your clients Being genuine with your clients The importance of education, and how it's the key to longevity The key difference between successful photographers and photographer that constantly struggle with their businesses Pricing tips that can make or break your business Determining who your ideal clients are The best advice Brent received, and how it changed his business Check it out! The Ohio PPA's convention is coming up March 23-24, 2019. Learn more here. You can find Brent at: Sylvart.com: Brent's portfolio website Twitter and Facebook: @BrentWatkins Have suggestions on future topics you want us to cover? Email us: Skip Cohen: skip@mei500.com Chamira Young: chamira@photofocus.com Share This Podcast! Please share this podcast with your friends and subscribe via iTunes.
TEM163: The many passive income options for musicians and how to figure out which ones are right for you - A conversation with Brent Vaartstra Brent Vaartstra is an entrepreneur, musician and host of the Passive Income Musician Podcast. What You'll Learn: Brent's path through the music business and how he has transitioned to making a full-time living through passive income Why you need a lot more than great credentials to succeed in today's music business How he started his first website and the questions you need to ask yourself before you begin your own Why it's important to simply start a new thing because you can't ever know everything before you begin The pitfalls of marketing to yourself or creating content for yourself rather than for the audience you can best serve How Brent relies on data to inform his business decisions The process he undertook to initially monetize his online content How the key to success is finding a group of people with a problem that you are the best person in the world to solve The importance of having a newsletter even when you are just starting out as an entrepreneur Brent's advice on "niching down" Links: learnjazzstandards.com passiveincomemusician.com TEM73: Jessica Meyer The Sleigh Ride/Slayer Mashup Want to help the show? Here's a couple of ways you can do that! 1. Help me get to my next goal of $100 per episode on Patreon by pledging as little as $1 per episode to support the show: https://www.patreon.com/tempodcast. 2. My next iTunes goal is 150 ratings and 75 reviews. Take just a minute to leave a rating and review on iTunes to help me get there. Thank you! And finally, a huge thank you to Parker Mouthpieces for providing the hosting for TEM. Produced by Andrew Hitz Show notes for all episodes of TEM including topics discussed, links to all books and websites referenced can be found at: http://www.andrewhitz.com/shownotes
Everyone wants to be their best self and live their best lives. And to a lot of us, it feels like if we could just be a little bit less stressed, or a little bit more productive, or a little bit more or less of something, our lives would take a turn for the better. My friend, Brent Totty, the CEO and Founder of Volv, is helping people do just that. Brent underwent a huge change in his personal life several years ago. He had been struggling with a lot of anxiety and decided to focus on nutrition, exercise and a healthy lifestyle to help him overcome that specific portion of his story. His personal journey through that struggle fueled him toward helping people find and be their best self through changing micro-moments in their everyday lives. In this open and honest discussion, Brent opens up about his personal and business journey, his struggles along the way, as well as the lessons he has learned about passion, creativity and so much more. IN THIS EPISODE WE TALK ABOUT: Brent Totty and his company, Volv The concept of micro-moments and how they can have an impact on changing how you feel Why it's so powerful to tailor health and wellness programs to each individual and to give them the freedom to adapt it over time The idea that health and wellness aren't destinations but are about progressing in the right direction What inspired Brent to start Volv, and what his process and journey have looked like Lessons Brent has learned about business and life Passion, creativity, and balancing that with making ends meet How Brent's openness towards anxiety has helped him overcome it Plus much more… RESOURCES FROM THIS EPISODE Mentioned: Organifi Green Juice (Code: BRYANNA15) WeWork Spartan Race Sweetgreen Grit Collective Marie Forleo, B-School Marie TV The Power of Habit: Why We Do What We Do in Life and Business, by Charles Duhigg Connect with Brent Totty: Website: Volv App Instagram: @BrentTotty Facebook: VolvApp QUOTES “My passion has always been helping people be their best self.” “Volv is all about interjecting healthy micro-moments into people’s lives so that they can start to make incremental changes.” “You’ve got somewhere between 10-15 micro-moments throughout the day, at the very minimum, where you have an opportunity to make a choice that is going to either positively or negatively affect the outcome you’re trying to get.” “Wellness isn’t a finite goal, it’s not a destination. It’s this concept of ever perpetually looking for improvement.” “You have to remind yourself to not get lost in the hustle and give yourself the ability to step back.” “There’s no truth, only perspective.” LET’S CONNECT Website: Bryannadee.com Instagram: @bryanna_dee Facebook: Facebook.com/bryannadee Pinterest: Pinterest.com/bryannadee
From joint flexibility to better sleep and nutrition, you can actually hack your way to optimal health. Find out how by checking out my podcast with Dr. Brent Myers. Brent is a chiropractic sports physician and owner of Myers Chiropractic & Functional Health in Asheville, North Carolina. In his practice, Brent combines chiropractic care, manual therapy techniques like ART, FAKRT, and Graston, and patient-specific rehab to improve patient outcomes. Additionally, Brent utilizes a wide range of functional medicine treatments to further enhance his patients overall level of health. These include supplements, lab testing, and other "life hacks." During our awesome podcast, Brent and I focus a lot on these "life hacks." We talk about hacks for sleep, nutrition, kids nutrition, supplementation, joint health and more. Brent also shares a number of his favorite apps you can utilize to improve your health and help you be your best self. It's definitely an interview you won't want to miss. In This Podcast We Also Discuss: - How Brent sets his day up for success and the importance of "me time" [4:23] - The struggles of balancing work and home life [9:06] - Hacks for optimizing your energy later in the day [10:56] - The cheapest drink to get your body going in the morning [13:13] - Hacks for getting kids to eat healthy food and is must-have breakfast [14:47] - Brent's top 5 supplements for kids [18:24] - The best ways to maintain joint health as we get older [21:25] - Why it's beneficial to hold long, static stretches [23:55] - Techniques for people who don't have time to stretch at the gym [25:59] - The best stretches you can do if you sit at a desk all day [26:34] - Why just 5 minutes of meditation is worthwhile [31:19] - Hacks for optimizing sleep, even if you travel [32:30] - The most important things to look at when tracking sleep [34:14] Follow Brent Myers Here: Myers Chiropractic & Functional Health Facebook Instagram Here is a list of apps/products we discussed in our podcast: 5 Minute Journal My Life Map Headspace Calm Oura Ring WHOOP BrainWave If you enjoyed this episode, head on over to iTunes and subscribe to The Smart Nutrition Made Simple Podcast if you haven't done so already. While you're there, leave a rating and review. It's the best way that we can help more people ultimately make Smart Nutrition SIMPLE!
Brent Gleeson, Navy Seal combat veteran, motivational speaker, leadership coach, and author of the new bestselling book Taking Point, joins our show in this special episode of the Elite Man Podcast! In today’s episode Brent talks about his life in the Navy Seals and the critical life lessons he learned while in this elite military branch. He shares his struggles, his triumphs, and a few crazy stories during his time as a Navy Seal, and helps us understand the key aspects needed to survive such a grueling profession. Perhaps most importantly of all, Brent gives us a step-by-step breakdown of how to become a great leader and successfully lead through any change. If you’re wondering how you can become a great leader in your own life, how to improve your mental resolve in adverse conditions, and how to cultivate a badass Navy Seal way of thinking, check this episode out now! *Download this episode now and subscribe to our channel to get more of these amazing interviews! In our episode we go over: What drew Brent into wanting to become a Navy Seal Why Brent made a drastic career change early in his life and decided he was going to be a Navy Seal The toughest part of being a Navy Seal and why it’s not what most people would guess How Brent kept himself grounded in the moments of unbelievable stress both during training and during missions thereafter How to “embrace the suck” and make successful decisions amidst the chaos and uncertainty of a dangerous moment The importance of slowing things down and why “slow is smooth and smooth is fast” The cultural importance of having a successful organization and how this crosses into all areas of leadership The importance of trust in leadership and how to cultivate this The role of accountability in leadership and why it’s so critical for a group to succeed Anonymous peer reviewing and why this works in raising everyone’s effort and commitment to success Mindset and having a belief in the mission Preparation and gathering intelligence for the mission’s success How to communicate the vision effectively to your team Getting everyone involved and making them feel included and heard Managing the fatigue of the group and keeping energy high by celebrating the wins of others Having discipline and focus throughout the entire mission The importance of having resiliency when leading and why this is a must-have for your success as a leader Having a healthy level of paranoia in your organization and why this can actually be a good thing Check out Brent on: Website: brentgleesonspeaker.com Book: Taking Point *The Elite Man Podcast is sponsored by Health IQ, an insurance company that helps health conscious people like runners, cyclists, weightlifters and vegetarians get lower rates on their life insurance. Go to healthiq.com/elite to support the show and see if you qualify. Health IQ uses science & data to secure lower rates on life insurance for health-minded individuals. You, being an Elite Man Podcast listener are almost certainly among those health-conscious people! That’s why you should really listen up. Health IQ can save customers up to 33% because physically active people have a 56% lower risk of heart disease, 20% lower risk of cancer, and a 58% lower risk of diabetes compared to people who are inactive. So they reward you for being active and taking care of yourself. How cool is that!? Look, you never know what’s going to happen, especially if you’re married, have children, or you’ve had personal scares, or family members dealing with health issues. This is something you definitely cannot take lightly. It’s so important to make sure your loved ones are kept safe no matter what. And Health IQ helps you do that! It’s the fastest growing life insurance company in the world with over 5 billion in coverage and they’re rated 9.6 out of 10 by Trustpilot! Do yourself and your family a huge favor and check out Health IQ! To see if you qualify for an incredible savings of up to 33%, get your free quote today at healthiq.com/elite or mention the promo code “elite” when you talk to a Health IQ agent. Again that’s healthiq.com/elite! *Can healthy be delicious? With Sun Basket, the answer is yes. Forget terrible protein shakes and flavorless diet food! Start cooking fresh, healthy, and delicious meals with organic produce, healthy, antibiotic-and-hormone-free meats, pastured, organic eggs, and fresh, wild-caught seafood, only with Sun Basket! Sun Basket is perfect for anyone who wants to eat healthier, isn’t the greatest cook in the world (like me), doesn’t want to have to shop around or look for difficult recipes to put together, and most importantly, for those who LOVE eating great-tasting food! Each week they deliver fresh, pre-measured ingredients and easy-to-follow recipes directly to your door in an insulated box from the meals you choose to try on their site. Everything is set up and done for you, you just have to cook it and eat it! How cool is that!? I got to try some of their meals recently and I have to say, I was really, really impressed. I tried out their Thai chicken recipe, their Moroccan chicken recipe, and their pepper and onion-smothered steak with citrus salad recipe, and they were all tasty as hell! The best part is, I made it all myself in about half an hour, and it was incredibly easy. Trust me, I’m a terrible cook, but even I couldn’t mess this up! If you’re like me and you want to try a mouth-watering and nutritious meal that’s really easy to make, go to SunBasket.com/Elite today to learn more and get $35 off your first order! That’s SunBasket.com/Elite for $35 off your order. Sunbasket.com/Elite. *Have you tried a Casper’s sleep product yet? If not, check it out now! Casper is a sleep brand that makes expertly designed products to help you get your best rest, one night at a time. Casper products are cleverly designed to mimic human curves, providing supportive comfort for all kinds of bodies. The experts at Casper work tirelessly to make a quality sleep surface that cradles your natural geometry in all the right places. The original Casper mattress combines multiple, supportive memory foams for a quality sleep surface with the right amounts of both sink and bounce. They also have a breathable design that helps you sleep cool and regulates your body temperature throughout the night. With over 20,000 reviews and an average of 4.8 stars across Casper, Amazon, and Google, Casper is becoming the Internet’s favorite mattress. You spend one third of your life sleeping, so you should definitely be comfortable. 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In this episode, Founder and Publisher of The Urban Developer Adam Di Marco speaks with Brent Thompson, Managing Director of Brisbane-based property developer Siera Group. In a very short time, Brent has built a highly respected development business with multiple boutique projects underway across the inner south of Brisbane. In this episode, we explore: How Brent went from brickie’s labourer to apprentice carpenter to now self-employed property developer; We dive into his first project; including how he lived in a site shed for 9 months! We understand Brent’s unique ‘calculated’ approach to ‘flying by the seat of his pants.’ We get Brent’s thoughts on transitioning from running a project to running a business; And finally, we’ll explore Brent’s thoughts on what it takes to get started in property development and succeed. If you are interested in more conversations like this, head to www.theurbandeveloper.com to subscribe to our free daily news, features, interviews and more. Also, visit us on social media by searching The Urban Developer on Facebook, LinkedIn, Twitter, Youtube and Instagram. If you’re interested in checking out our events, conferences and workshops, head to our website for all the details. If you like what you hear, you can support us by commenting, rating and sharing this podcast on iTunes, Soundcloud or any of our social channels. And finally, let us know who you want to hear from next by contacting us at podcast@theurbandeveloper.com Thanks and we look forward to you tuning in next time. USEFUL LINKS: http://www.sieragroup.com.au/
Tough lesson Brent had to learn about networking when he came to Nashville, and how it impacted his career... How Brent’s ability to proficiently play multiple instruments also multiplied his career opportunities... A beautiful story about Glenn Campbell, Johnny Cash, and The Oak Ridge Boys… and their relationship with Brent’s family, and much more... Go to http://www.EveryoneLovesGuitar.com and sign up to get notified of future episodes and other cool stuff for guitar players
This week we have our first ever international guest, author Brent Williams from New Zealand. Brent wrote the graphic novel “Out Of The Woods” which is a stunning visual representation through his unexpected journey with depression and anxiety. While suffering from depression, Brent learned that journaling was one of the most powerful ways to get in touch with what he was feeling, and deconstruct some of his own thought and behavior patterns that were perhaps contributing to his condition. Being that he was unable to read due to exhaustion while he was depressed, he determined that the graphic novel medium would perhaps be the best method to share his story and connect with others who felt similarly. Tune in to hear the entire story from start to finish of how this incredible work came to be! Highlights of this episode include: — Why Brent was able to connect with the graphic novel medium versus more traditional self-help vehicles — How never thought he’d be afflicted with something like depression — How Brent eventually managed to heal himself — The power of journaling for Brent during the healing process — What Brent currently does when he feels anxiety starting to surface
Behind the scenes of how we were able to profitably grow our company without taking on any capital. On this special episode with Brent Coppieters from Russell’s team, they talk about some behind the scenes things that need to be figured out while you are growing and scaling your company. Here are some of the cool things you will hear in this episode: How Brent has figured out how to structure teams with leads to make everything as efficient and smooth as possible. Why they hire Clickfunnels users to work on support teams in Clickfunnels. And why Russell wants everyone near him to max out their tax brackets. So listen here to find out some important behind the scenes things you have to think about when you’re in the process of growing your business. ---Transcript--- Hey everyone, this is Russell Brunson. I’m here today with Brent Coppieters on the Marketing Secrets podcast. So everyone, I got a really special podcast for you today, I’m so excited for. Right now, where are we at? Brent: Kauai Russell: Kauai, Hawaii. This has been our backyard for the last week, and we’re heading home tomorrow, which is kind of sad. But I wanted to get Brent in here to help you guys out. Because obviously in the Marketing Secrets podcast I talk a lot about the marketing stuff, and Brent has been with me now for over a decade. How long is it actually? Brent: Eleven years at the end of July. Russell: Eleven years, dang that’s crazy. So that’s when you started? Was anyone else here when you first got started officially? Brent: Anyone who’s here now? Russell: Brittany? Was she here? Brent: Brittany came in after. I don’t think anybody else who was here before I started is still here. Russell: So Brent’s been the longest, long term person, except Doral maybe. Doral in Romania. We got a Romanian. Our backlight is kind of lit, it’s hard to see us. Brent’s been around for forever and done tons of different roles. Right now he runs the entire operations of Clickfunnels so I wanted to have him kind of talk about the stuff because it’s a big part of growing and scaling a company that we don’t talk about a lot. But first do you want to talk about your back story, as far as getting into this whole thing. It’s kind of a funny story. Brent: How much back story do you want? Russell: We should move over here to the couch so you can see a little better. So I met Brent at church initially. Do you want a pillow? Brent: Yeah. Russell: That’s how planned these things are. What was one of the first impressions, about this whole business, when you got introduced to it? Because I know a lot of people got through that, especially spouses or friends or potential employees or partners that don’t know this world at all, it’s kind of weird at first. Brent: Yeah, I had no idea. I was at, met Russell through a church function and didn’t really know what he did. When I kind of thought he made money on the internet, I initially thought eBay, he sold stuff on eBay or you know, I had no idea. I really couldn’t understand. So he had some of the business partners and friends that he kind of worked with at the time and I kind of pulled those guys apart and was kind of asking those guys, “What does he really do?” and one of our mutual friends, he knew that I didn’t understand so I talked to my wife who said, “I don’t know what this Russell Brunson guy’s doing, but it is freaking crazy.” Our friend was sharing the numbers that Russell was doing. He was going to University, I was going to school as well. He was making more money than my parents combined income was, more money than they had ever made. So I was like, I gotta find out what this guy’s doing. So, like any friend, we invited him and wife over for dinner on a Sunday afternoon. So I just started asking him really carefully, “What are you doing? What exactly is this?” And he just kind of started sharing what he was up to, what he was doing. Obviously he doesn’t brag about what he’s doing, the success he was having and he was having tremendous success. After they left, we had a good dinner and visited and then they left. I couldn’t sleep for three days. My head was spinning. Russell: I ruined him. Brent: You did, I was screwed at that point. After that happened I couldn’t fathom the success. But what was more important there was the value he was providing the world. Russell: Was that before or after all our kids, we had twins and they had their first son the week before. I can’t remember if it was before or after. Brent: We had met you before, we’d been friends for a little while. I think that we had our kids and you guys moved right after that. Russell: All I remember is we had our twins we were in the NSU for two weeks basically. So we rented a hotel room in the hospital and just hung out there and goofed off, and I remember he was coming. “Don’t you have to go to work, or what are you doing?” He thought I was going to go… Brent: Yeah, I told my wife, “We gotta take dinners over there or something, we gotta help them because they’re in the hospital with these twins because they can’t leave and he can’t work because he’s in the hospital.” Russell: Little did they know the internet was working. Brent: I had no clue. Russell: So that was fun, so then a little while later, Brent started working for us. Initially it was affiliate management for how many years? You did that for a long time. Brent: Yeah, like 8,9 years, roughly. The hats were always being moved but… Russell: It’s a small company, you do a lot of everything. Brent: Yeah, so probably 8 years to really focus on business development, affiliate management and partners and stuff like that. Russell: And, just so everyone knows, I recently on the podcast had the presentation I gave from Funnel Hacking Live, the One Funnel Away, about the stories, and I talked about Brent in that and it made me cry in the middle of my presentation, it was kind of embarrassing. But you were here for the good and bad. When we went from 5 employees up to 100 and back down to 5 and all the stress up and down. I’m curious, honestly why you didn’t leave when everything collapsed and crashed. Brent: That’s a good question. Russell: I don’t know the answer either. Brent: You’re going to get me vulnerable. Working with an entrepreneur, especially Russell, you know where their heart is and there came a point where he was trying to help too many people. He was employing a lot of friends and family and people that he wanted to provide opportunities for and that was great to a certain point. But there was a point there where the business changed a little bit, evolved and we were needing to make some changes with it. And those changes wouldn’t allow him to support everyone he was supporting. That was very difficult for him. My wife and I, we cared and loved Russell and Collette and their family. We came to a point where I didn’t want to be a burden, I knew he was stressed and worried about taking care of people. I had a conversation with my wife, where I said I would rather keep our friendship, than have him feel stressed about supporting, having an opportunity for me to keep working there. So one day I kind of came into your office, and had a real chat. I probably said some things that, I wanted him to understand how important what he was doing was, and also I wanted him to understand that I was okay to leave. I didn’t want him to feel like he needed to provide for me. I would be fine to figure things out. I just wanted to make sure he was okay. Because it was at the point where you were helping so many people, really one hiccup you could have lost everything. All your savings was going back into the company and at some point you just can’t keep doing that. Russell: Yeah, I got really scared, but somehow we pulled it around. Brent: Pulled it around and obviously you had to make some tough phone calls and decisions that changed the company at that point. Russell: Basically we had to, we had 100 and some odd employees, we had all these wrestlers working for me, we had let go the whole wrestling team. We had to downsize. We shrunk from a 20,000 square foot building to 2000. It was rocky and scary but it gave us the ability to refocus and figure things out. Remember we went on a couple trips where we were trying to figure out who were the people still having success in our market. We jumped in a plane traveling to different people’s offices. We spent time with Ryan Dyson and Perry Belcher, trying to figure out what they were doing. With Alex Chafren, what they were doing. People who were our friends, just kind of used this time to figure out what’s actually working today and how do we shift our business model and change everything. It’s funny how much pain there was during that time. We flew to London. How important it was for the transition for what became Clickfunnels and everything else. Anyway, so many fun stories we could talk about forever. But we don’t have time for all those things. What I want to talk about a little today is, probably a year into the business when we first started growing, it’s funny I got a message today from Alex Chafren, he’s like, “You sound so calm.” Probably because we’re here in Hawaii but he was like, “I don’t know any other person running a hundred million dollar company that’s as relaxed and able to respond to people.” Anyway, when we first started, we didn’t know what we were doing. It was just kind of like, we know how to sell stuff. Started selling Clickfunnels, it started growing and all the sudden all sorts of new headaches came up with that. From a software standpoint with Todd and we brought in Ryan and they had to deal with infrastructure, ups and downs. I think based on ranking we’re the 700th most visited website in the world. But that’s not counting anyone’s custom domains. If you take away custom domains, we’re probably in the top 500 websites in the world. There’s not many humans on earth that have ever dealt with that kind of scaling and infrastructure. Todd had never done it, Ryan had never done it. They’re figuring this stuff along the way and we’re hiring consultants. On the marketing side we’re trying to grow and then all these things and as everything was growing one thing we didn’t have in place was any of the internal company business stuff. We were good sales people, good coders but we had to do that. It was funny because, you’d never had experience with that either though. Brent: Not really, no. Russell: We had this time where internally there were, everything was shaking and we said basically “Brent, we’re going to take you from affiliate management and you’re going to run this role.” And didn’t know what to expect, if it was going to work or not going to work. He was able to step into this thing and turned it really simplified. I’ve had zero stress about that part of the business since you took it over. From that time we went from 20 employees to I don’t even know where we’re at now. Brent: 135 or something. Employees and contractors, we got a few different folks. Russell: Lots of people. So I’d love to talk, first you step in that role and it was probably disorganized and stuff. What were your thoughts? What did you have to go and figure out? What’d you have to learn to be able to turn it into what it is now? Brent: I think the big thing is Russell’s vision for the company. We’d worked together long enough that I knew where he wanted to go. Even inherently just kind of knew. The big thing about Russell is his ability to surround himself with good people. That was the first part, evaluating who we have currently. Are they on the right seat on the bus, is a big part of that too. So we tested different things, and some things worked and some things didn’t work very well. We brought people and we started the phone stuff a little bit with the clickstart program and some of those guys were better than others and we’ve evolved that program. But the big thing about it is obviously support. We had, when you guys initially started hiring support team members, those guys were rock stars, and a lot of those guys are still with us today. They have evolved in their positions in the company because of their commitment and their love of Clickfunnels. I love when I get to interview and talk to people and when those individuals say, “I love Clickfunnels.” That is the coolest compliment that we can get. When get people that raise their hand, they want to work with us because they love Clickfunnels, they love the mission, they love the ability to help people. I think the biggest challenge was how do we grow with it? Because the marketing side, was growing so fast, it’s important that we’re providing and helping our users and helping them have the best experience possible. Also, Clickfunnels isn’t just some easy push button software. It is easy to use once you understand it, but there’s a lot of different parts of it and understanding marketing is a big part of it. So we needed to bring on people who could understand Clickfunnels, who understood marketing and also understood Russell’s style, the way you were taking everything. Russell: It’s crazy because I think when you took over the role of that, it wasn’t just support but that was a big piece of it, obviously. There’s probably what, a dozen support people at the time? Brent: Yeah, there was probably about 6 to 10. Well, probably 10. Russell: 10 at the time. You found a way to take that….it’s funny because one of the criticism sometimes of Clickfunnels is “Support’s not live all the time. Awebber’s live.” Awebber’s been growing for 20 years. They probably get 4 new signups a day. Clickfunnels right now, it’s been a while since I looked at the stats, but it’s anywhere from 500 to a thousand sign ups a day, every single day. Coming to Clickfunnels and trying to learn this huge platform that runs your entire company. How do we stay in front of that. Our goal eventually is to get to the point where it’s real time support or as close to that as possible. But there’s no one else in our space that’s ever had to deal with that. That have grown companies that fast. Most big companies like Strive don’t have any support at all because they’re like, we can’t therefore we don’t. We still need to have that support and education and stuff like that in place. I think what you did initially, I know that Ryan was a part of this. Ryan Montgomery helped set this up initially too. But just for those that don’t have support teams or maybe have three or four people and are starting to scale something, you kind of broke people into teams. Do you want to talk about some of that initial stuff that you guys did there to make the scaling side of support easier? Brent: Yeah, so we moved over to Intercom, that allowed us to do like live support. It wasn’t right live, but people could submit conversations and we’d respond to them and that’s what we used to start. We’ve grown, our response time, that’s how we kind of gauge our success, our response time. There’s a lot of software companies that offer live support, from 8-5. Ours is essentially turned on 24 hours, we’ve got team members all around the world. When we initially started we actually had an international team and we had more domestic teams, but as we realized, and continued to scale and grow, we had more and more people international. We’ve got international folks on every team. We’ve got domestic folks on every team. So they can kind of work that schedule out as needed. But as we came in we saw the amount of conversations we had, these guys are answering 8-9 thousand conversations a week, our support team. It is crazy. Our billing support is unreal. We’ve got a team of billing support team members and most of them are in our office. We’ve got a few individuals who aren’t. But the big part of it is having leadership being in those positions. So every support team we have has a team lead who is the person we reach out to and help with training and they now can pass the messages and training on to the other team members. Russell: So how many teams do we have right now? Brent: So technical support teams, we have 8 technical support teams. We have one billing support team. We’ve got one team that focuses on some other different partners we have and worked with in the past. We’ve got a team that helps with our Quickstart program, that’s a program people can signup with and it allows them to get some help on the initial setup and we’ve got a team lead that helps run that team. Russell: The thing that’s cool about this, for any of you guys who are scaling, in fact this is what happened at first when we were scaling. There was one person in charge and had 10 people underneath them and we were trying to grow and everything was growing and that person couldn’t handle any more growth. Because it’s hard to have more than 8 to 10 people you report to. You get bigger than that, it gets stressful and it’s really, really hard. So what Brent did, he came in and said, “Okay, the people we have that are rock stars, make each of those a team lead. And let’s put employees underneath each of those and the team lead can train the employees and make sure they’re doing good. And he’s only got to deal with the 8 or 10 team leads, deal with them and then they are dealing with the individual people. It gives us a communication channel to get through and now he’s not having 90 direct reports back to him. He just has the 8. Another cool thing we did recently, because the other big thing we have and some of you guys will have something similar with your businesses is, there was a competitor that has software that has pages that generate leads. Their software does one thing, there’s one button you can click and that’s it. It’s very, very simple. Clickfunnels is like, we’re building a landing page, your funnel, your shopping cart, your affiliate platform, your auto-responders, there’s 8 thousand things. For us, we can’t just hire someone in Boise, Idaho and be like, “Hey, now you’re a support person for Clickfunnels.” There’s such a learning curve they have to understand to be able to do that. So a couple of things, number one is that most of our hires come from people that are members of our software, which is a big thing for you guys to think through. In inner circle this comes up all the time. Where do I find rock stars? I guarantee the rock star you’re dreaming for is already a customer of your product right now. Look at your internal customer base for your rock stars, because they’re going to know your product, be passionate, they’re going to care more than someone you pull off the street. That’s number one. Number two is we needed, how do we train these people? I think initially each team lead just trained their people, and they were getting bogged down in the training and not being able to support and manage and stuff like that. So we talked about a new team that’s the training team, right? Brent: Well a big part of this that helped, Mark came up and helping work, he does a lot more direct work with the team leads. Russell: You guys know Mark Bangerter, he’s killing it, he’s awesome. Brent: You know he still kind of balances customer education and he helps with support management. So Mark came in and we had the idea, we brought new people on and initially they would slow down the rest of the team. So we pulled another team lead out, we pulled out Andrew Newman, and now his focus is just training. So as we bring new team members on, he’s focusing on those guys. As we look at, he doesn’t have anybody currently to teach, he’s reaching out to people who have been on the team and maybe lack knowledge about Backpack or Actionetics, and then he’s pulling those guys out and he’s doing training with those guys so that we can get everybody up to the same level. Russell: That’s cool. We did something like that back when we had our big call center before the big crash of what year was that? Crash or 08, crash of 09. Because we had 60 sales guys and the problem is the same thing. We’d hire sales guys off the street and someone’s gotta train them, so we had a training team. So every sales guy would come in and go through a two week training with Robbie Summers was the one that managed that and then the ones that were good we’d then put them on the floor under another team. And the ones that sucked, we’d just get rid of them. And that’s kind of the same thought here. Let’s bring people in and have someone who’s dedicated to training them and when they’re ready, then put them on a team so they can start running with it. Everybody’s opposed to pulling people back. It’s just crazy all these, these are all the things we’re learning as we’re growing and scaling. Someday we’re going to write a book about this whole journey and this whole experience, because I think a lot of times companies are built like, there’s a dude with an idea, they hire venture capitalists and bring in a management team, all this stuff and build a company. Whereas with us it was like raw passion and that’s what’s grown this whole thing and kept it afloat. It’s been a fun ride so far. Brent: It’s been an unbelievable ride. Russell: So I appreciate all your work and help and everything you do. Hopefully this gives some of you guys ideas as your growing your support teams or development team or management or whatever those things are. If you look at also, I had someone, it was Andrew Warner from Mixer the other day, he interviewed me, he’s like, “How are you able to write books and run a software company and do coaching and all these different things?” And the same thing is kind of what Brent mentioned earlier, I’ve gotten really good at surrounding myself with amazing people. Where I feel like it’s almost like there’s parts of the company that people are running. You’re running all the operational stuff, I don’t have to worry about that, the hiring and firing, the finding other people. Brent does that. So I just talk to Brent and then all the people stuff is taken care of. Todd and Ryan run the development team, Todd’s running it. I talk to Todd all the time, but it’s just happening and I don’t have to stress about that. I’m kind of running the marketing team. Dave’s running, there’s john, there’s probably 5 or 6 people that I deal with directly inside the company and I’m able to do the parts that I love the most, that I’m the best at. And I think a lot of us entrepreneurs and most of the people in those positions all get profit share and equity in the company and I think one of the big mistakes I made when I first got started was I was so protective, this is my, I wanted so much control over everything that I stifled everything. Whereas when I was able to give up control and bring in rock stars and people that have skill sets that I don’t and now, because they have a stake in the game, I don’t have to worry about everything, every decision, every single thing. I trust Brent. He makes a thousand decisions a day that I never even questioned or think about because I trust him. Same thing with Todd, they know they do that because they’re willing and able to do that. So I think a lot of you guys, if you’re struggling with growth, you don’t have the ideas, you’re not going to bring on venture capitalists and destroy your soul and you want to grow something. The opposite of that is bring on really smart people and give them a stake in the game. It’s kind of like Chet Holmes used to tell me, he said that in his company, everyone was based on a percentage of sales, there was no salary based people. He said what’s cool about that is that big months everyone gets big checks, small months everyone gets small checks but everyone’s in it together. I think that building teams that way is better than bringing in a bunch of money and hiring the right people, or hiring the best people. It’s hiring the right people and giving them incentive to where they can grow and do whatever they want. In fact, I’m going to share one thing. This is cool. Am I allowed to share this, I probably can. This was, we had these accountants, most marketers don’t like accountants, but we had these accountants and every year I’d have to go the accounting meeting and then they would always talk about all the stuff to do to try to lower your, anyway, it was super annoying. It was the worst meeting of my year, I would lose all motivation and momentum for an entire week because I was so stressed out. I remember driving home from one of those so pissed off at the accountants for trying to ruin my happiness in life. And I remember in this podcast, I have to go find it, but I was like, “My goal is I want, not only am I going to max out my tax bracket but I’m going to have everyone I know around me, all my partners, all the people that are pushing this, I want to max out their tax bracket as well.” We were talking about this earlier on this trip here in Hawaii, there’s probably half a dozen people or so on our team now, that have maxed out their tax bracket because of this whole concept that we’re talking about. That is the coolest feeling in the entire world. Brent: It’s pretty awesome. Russell: It’s pretty amazing. So there you go, Uncle Sam, there you go. Anyway, that’s all I got. You have anything else you want to add? Brent: No, I just think, you said unbelievable, it truly is every day. How cool is it to be able to come and work with friends and good people that, it’s just a positive place. Our company culture is a big deal and you drive that and it’s been really fun to see people come into our office or just come into our business, our space and feel that, and even those who just work remote, we’ve got a lot of team members that work remote, most of them are. And it can be kind of a lonely road out there, but we do things to try to help them feel the love. Russell will send swag to people and just unexpected things that make people feel the love and help them know we appreciate them and that’s a big deal. Russell: So here’s a question, for those who may want to join Clickfunnels team, how do they? Brent: We have a link on Clickfunnels, at the bottom of Clickfunnels under Careers, but we’re always looking. If someone out there is passionate, you want to be able to find a place with us, hit me up. You can hit me up on Facebook, email, brent@clickfunnels.com, send me an email. I can direct you where to go, we have application up. Russell: That’s awesome. Thanks man. So that’s a little behind the scenes of how the HR, the growth, the internal stuff, what we’re doing and how we’re doing it. Again, we’re just learning all this stuff along the way. Someday we’re going to write a book about it when it’s all done. Because the lessons we’ve learned along the way have been cool. So hopefully this gave you guys a couple of ideas and things as you’re growing and scaling your teams, and that’s all I got. Thanks everybody. Thanks Brent. Brent: Absolutely. Thanks guys. Russell: Bye.
Behind the scenes of how we were able to profitably grow our company without taking on any capital. On this special episode with Brent Coppieters from Russell’s team, they talk about some behind the scenes things that need to be figured out while you are growing and scaling your company. Here are some of the cool things you will hear in this episode: How Brent has figured out how to structure teams with leads to make everything as efficient and smooth as possible. Why they hire Clickfunnels users to work on support teams in Clickfunnels. And why Russell wants everyone near him to max out their tax brackets. So listen here to find out some important behind the scenes things you have to think about when you’re in the process of growing your business. ---Transcript--- Hey everyone, this is Russell Brunson. I’m here today with Brent Coppieters on the Marketing Secrets podcast. So everyone, I got a really special podcast for you today, I’m so excited for. Right now, where are we at? Brent: Kauai Russell: Kauai, Hawaii. This has been our backyard for the last week, and we’re heading home tomorrow, which is kind of sad. But I wanted to get Brent in here to help you guys out. Because obviously in the Marketing Secrets podcast I talk a lot about the marketing stuff, and Brent has been with me now for over a decade. How long is it actually? Brent: Eleven years at the end of July. Russell: Eleven years, dang that’s crazy. So that’s when you started? Was anyone else here when you first got started officially? Brent: Anyone who’s here now? Russell: Brittany? Was she here? Brent: Brittany came in after. I don’t think anybody else who was here before I started is still here. Russell: So Brent’s been the longest, long term person, except Doral maybe. Doral in Romania. We got a Romanian. Our backlight is kind of lit, it’s hard to see us. Brent’s been around for forever and done tons of different roles. Right now he runs the entire operations of Clickfunnels so I wanted to have him kind of talk about the stuff because it’s a big part of growing and scaling a company that we don’t talk about a lot. But first do you want to talk about your back story, as far as getting into this whole thing. It’s kind of a funny story. Brent: How much back story do you want? Russell: We should move over here to the couch so you can see a little better. So I met Brent at church initially. Do you want a pillow? Brent: Yeah. Russell: That’s how planned these things are. What was one of the first impressions, about this whole business, when you got introduced to it? Because I know a lot of people got through that, especially spouses or friends or potential employees or partners that don’t know this world at all, it’s kind of weird at first. Brent: Yeah, I had no idea. I was at, met Russell through a church function and didn’t really know what he did. When I kind of thought he made money on the internet, I initially thought eBay, he sold stuff on eBay or you know, I had no idea. I really couldn’t understand. So he had some of the business partners and friends that he kind of worked with at the time and I kind of pulled those guys apart and was kind of asking those guys, “What does he really do?” and one of our mutual friends, he knew that I didn’t understand so I talked to my wife who said, “I don’t know what this Russell Brunson guy’s doing, but it is freaking crazy.” Our friend was sharing the numbers that Russell was doing. He was going to University, I was going to school as well. He was making more money than my parents combined income was, more money than they had ever made. So I was like, I gotta find out what this guy’s doing. So, like any friend, we invited him and wife over for dinner on a Sunday afternoon. So I just started asking him really carefully, “What are you doing? What exactly is this?” And he just kind of started sharing what he was up to, what he was doing. Obviously he doesn’t brag about what he’s doing, the success he was having and he was having tremendous success. After they left, we had a good dinner and visited and then they left. I couldn’t sleep for three days. My head was spinning. Russell: I ruined him. Brent: You did, I was screwed at that point. After that happened I couldn’t fathom the success. But what was more important there was the value he was providing the world. Russell: Was that before or after all our kids, we had twins and they had their first son the week before. I can’t remember if it was before or after. Brent: We had met you before, we’d been friends for a little while. I think that we had our kids and you guys moved right after that. Russell: All I remember is we had our twins we were in the NSU for two weeks basically. So we rented a hotel room in the hospital and just hung out there and goofed off, and I remember he was coming. “Don’t you have to go to work, or what are you doing?” He thought I was going to go… Brent: Yeah, I told my wife, “We gotta take dinners over there or something, we gotta help them because they’re in the hospital with these twins because they can’t leave and he can’t work because he’s in the hospital.” Russell: Little did they know the internet was working. Brent: I had no clue. Russell: So that was fun, so then a little while later, Brent started working for us. Initially it was affiliate management for how many years? You did that for a long time. Brent: Yeah, like 8,9 years, roughly. The hats were always being moved but… Russell: It’s a small company, you do a lot of everything. Brent: Yeah, so probably 8 years to really focus on business development, affiliate management and partners and stuff like that. Russell: And, just so everyone knows, I recently on the podcast had the presentation I gave from Funnel Hacking Live, the One Funnel Away, about the stories, and I talked about Brent in that and it made me cry in the middle of my presentation, it was kind of embarrassing. But you were here for the good and bad. When we went from 5 employees up to 100 and back down to 5 and all the stress up and down. I’m curious, honestly why you didn’t leave when everything collapsed and crashed. Brent: That’s a good question. Russell: I don’t know the answer either. Brent: You’re going to get me vulnerable. Working with an entrepreneur, especially Russell, you know where their heart is and there came a point where he was trying to help too many people. He was employing a lot of friends and family and people that he wanted to provide opportunities for and that was great to a certain point. But there was a point there where the business changed a little bit, evolved and we were needing to make some changes with it. And those changes wouldn’t allow him to support everyone he was supporting. That was very difficult for him. My wife and I, we cared and loved Russell and Collette and their family. We came to a point where I didn’t want to be a burden, I knew he was stressed and worried about taking care of people. I had a conversation with my wife, where I said I would rather keep our friendship, than have him feel stressed about supporting, having an opportunity for me to keep working there. So one day I kind of came into your office, and had a real chat. I probably said some things that, I wanted him to understand how important what he was doing was, and also I wanted him to understand that I was okay to leave. I didn’t want him to feel like he needed to provide for me. I would be fine to figure things out. I just wanted to make sure he was okay. Because it was at the point where you were helping so many people, really one hiccup you could have lost everything. All your savings was going back into the company and at some point you just can’t keep doing that. Russell: Yeah, I got really scared, but somehow we pulled it around. Brent: Pulled it around and obviously you had to make some tough phone calls and decisions that changed the company at that point. Russell: Basically we had to, we had 100 and some odd employees, we had all these wrestlers working for me, we had let go the whole wrestling team. We had to downsize. We shrunk from a 20,000 square foot building to 2000. It was rocky and scary but it gave us the ability to refocus and figure things out. Remember we went on a couple trips where we were trying to figure out who were the people still having success in our market. We jumped in a plane traveling to different people’s offices. We spent time with Ryan Dyson and Perry Belcher, trying to figure out what they were doing. With Alex Chafren, what they were doing. People who were our friends, just kind of used this time to figure out what’s actually working today and how do we shift our business model and change everything. It’s funny how much pain there was during that time. We flew to London. How important it was for the transition for what became Clickfunnels and everything else. Anyway, so many fun stories we could talk about forever. But we don’t have time for all those things. What I want to talk about a little today is, probably a year into the business when we first started growing, it’s funny I got a message today from Alex Chafren, he’s like, “You sound so calm.” Probably because we’re here in Hawaii but he was like, “I don’t know any other person running a hundred million dollar company that’s as relaxed and able to respond to people.” Anyway, when we first started, we didn’t know what we were doing. It was just kind of like, we know how to sell stuff. Started selling Clickfunnels, it started growing and all the sudden all sorts of new headaches came up with that. From a software standpoint with Todd and we brought in Ryan and they had to deal with infrastructure, ups and downs. I think based on ranking we’re the 700th most visited website in the world. But that’s not counting anyone’s custom domains. If you take away custom domains, we’re probably in the top 500 websites in the world. There’s not many humans on earth that have ever dealt with that kind of scaling and infrastructure. Todd had never done it, Ryan had never done it. They’re figuring this stuff along the way and we’re hiring consultants. On the marketing side we’re trying to grow and then all these things and as everything was growing one thing we didn’t have in place was any of the internal company business stuff. We were good sales people, good coders but we had to do that. It was funny because, you’d never had experience with that either though. Brent: Not really, no. Russell: We had this time where internally there were, everything was shaking and we said basically “Brent, we’re going to take you from affiliate management and you’re going to run this role.” And didn’t know what to expect, if it was going to work or not going to work. He was able to step into this thing and turned it really simplified. I’ve had zero stress about that part of the business since you took it over. From that time we went from 20 employees to I don’t even know where we’re at now. Brent: 135 or something. Employees and contractors, we got a few different folks. Russell: Lots of people. So I’d love to talk, first you step in that role and it was probably disorganized and stuff. What were your thoughts? What did you have to go and figure out? What’d you have to learn to be able to turn it into what it is now? Brent: I think the big thing is Russell’s vision for the company. We’d worked together long enough that I knew where he wanted to go. Even inherently just kind of knew. The big thing about Russell is his ability to surround himself with good people. That was the first part, evaluating who we have currently. Are they on the right seat on the bus, is a big part of that too. So we tested different things, and some things worked and some things didn’t work very well. We brought people and we started the phone stuff a little bit with the clickstart program and some of those guys were better than others and we’ve evolved that program. But the big thing about it is obviously support. We had, when you guys initially started hiring support team members, those guys were rock stars, and a lot of those guys are still with us today. They have evolved in their positions in the company because of their commitment and their love of Clickfunnels. I love when I get to interview and talk to people and when those individuals say, “I love Clickfunnels.” That is the coolest compliment that we can get. When get people that raise their hand, they want to work with us because they love Clickfunnels, they love the mission, they love the ability to help people. I think the biggest challenge was how do we grow with it? Because the marketing side, was growing so fast, it’s important that we’re providing and helping our users and helping them have the best experience possible. Also, Clickfunnels isn’t just some easy push button software. It is easy to use once you understand it, but there’s a lot of different parts of it and understanding marketing is a big part of it. So we needed to bring on people who could understand Clickfunnels, who understood marketing and also understood Russell’s style, the way you were taking everything. Russell: It’s crazy because I think when you took over the role of that, it wasn’t just support but that was a big piece of it, obviously. There’s probably what, a dozen support people at the time? Brent: Yeah, there was probably about 6 to 10. Well, probably 10. Russell: 10 at the time. You found a way to take that….it’s funny because one of the criticism sometimes of Clickfunnels is “Support’s not live all the time. Awebber’s live.” Awebber’s been growing for 20 years. They probably get 4 new signups a day. Clickfunnels right now, it’s been a while since I looked at the stats, but it’s anywhere from 500 to a thousand sign ups a day, every single day. Coming to Clickfunnels and trying to learn this huge platform that runs your entire company. How do we stay in front of that. Our goal eventually is to get to the point where it’s real time support or as close to that as possible. But there’s no one else in our space that’s ever had to deal with that. That have grown companies that fast. Most big companies like Strive don’t have any support at all because they’re like, we can’t therefore we don’t. We still need to have that support and education and stuff like that in place. I think what you did initially, I know that Ryan was a part of this. Ryan Montgomery helped set this up initially too. But just for those that don’t have support teams or maybe have three or four people and are starting to scale something, you kind of broke people into teams. Do you want to talk about some of that initial stuff that you guys did there to make the scaling side of support easier? Brent: Yeah, so we moved over to Intercom, that allowed us to do like live support. It wasn’t right live, but people could submit conversations and we’d respond to them and that’s what we used to start. We’ve grown, our response time, that’s how we kind of gauge our success, our response time. There’s a lot of software companies that offer live support, from 8-5. Ours is essentially turned on 24 hours, we’ve got team members all around the world. When we initially started we actually had an international team and we had more domestic teams, but as we realized, and continued to scale and grow, we had more and more people international. We’ve got international folks on every team. We’ve got domestic folks on every team. So they can kind of work that schedule out as needed. But as we came in we saw the amount of conversations we had, these guys are answering 8-9 thousand conversations a week, our support team. It is crazy. Our billing support is unreal. We’ve got a team of billing support team members and most of them are in our office. We’ve got a few individuals who aren’t. But the big part of it is having leadership being in those positions. So every support team we have has a team lead who is the person we reach out to and help with training and they now can pass the messages and training on to the other team members. Russell: So how many teams do we have right now? Brent: So technical support teams, we have 8 technical support teams. We have one billing support team. We’ve got one team that focuses on some other different partners we have and worked with in the past. We’ve got a team that helps with our Quickstart program, that’s a program people can signup with and it allows them to get some help on the initial setup and we’ve got a team lead that helps run that team. Russell: The thing that’s cool about this, for any of you guys who are scaling, in fact this is what happened at first when we were scaling. There was one person in charge and had 10 people underneath them and we were trying to grow and everything was growing and that person couldn’t handle any more growth. Because it’s hard to have more than 8 to 10 people you report to. You get bigger than that, it gets stressful and it’s really, really hard. So what Brent did, he came in and said, “Okay, the people we have that are rock stars, make each of those a team lead. And let’s put employees underneath each of those and the team lead can train the employees and make sure they’re doing good. And he’s only got to deal with the 8 or 10 team leads, deal with them and then they are dealing with the individual people. It gives us a communication channel to get through and now he’s not having 90 direct reports back to him. He just has the 8. Another cool thing we did recently, because the other big thing we have and some of you guys will have something similar with your businesses is, there was a competitor that has software that has pages that generate leads. Their software does one thing, there’s one button you can click and that’s it. It’s very, very simple. Clickfunnels is like, we’re building a landing page, your funnel, your shopping cart, your affiliate platform, your auto-responders, there’s 8 thousand things. For us, we can’t just hire someone in Boise, Idaho and be like, “Hey, now you’re a support person for Clickfunnels.” There’s such a learning curve they have to understand to be able to do that. So a couple of things, number one is that most of our hires come from people that are members of our software, which is a big thing for you guys to think through. In inner circle this comes up all the time. Where do I find rock stars? I guarantee the rock star you’re dreaming for is already a customer of your product right now. Look at your internal customer base for your rock stars, because they’re going to know your product, be passionate, they’re going to care more than someone you pull off the street. That’s number one. Number two is we needed, how do we train these people? I think initially each team lead just trained their people, and they were getting bogged down in the training and not being able to support and manage and stuff like that. So we talked about a new team that’s the training team, right? Brent: Well a big part of this that helped, Mark came up and helping work, he does a lot more direct work with the team leads. Russell: You guys know Mark Bangerter, he’s killing it, he’s awesome. Brent: You know he still kind of balances customer education and he helps with support management. So Mark came in and we had the idea, we brought new people on and initially they would slow down the rest of the team. So we pulled another team lead out, we pulled out Andrew Newman, and now his focus is just training. So as we bring new team members on, he’s focusing on those guys. As we look at, he doesn’t have anybody currently to teach, he’s reaching out to people who have been on the team and maybe lack knowledge about Backpack or Actionetics, and then he’s pulling those guys out and he’s doing training with those guys so that we can get everybody up to the same level. Russell: That’s cool. We did something like that back when we had our big call center before the big crash of what year was that? Crash or 08, crash of 09. Because we had 60 sales guys and the problem is the same thing. We’d hire sales guys off the street and someone’s gotta train them, so we had a training team. So every sales guy would come in and go through a two week training with Robbie Summers was the one that managed that and then the ones that were good we’d then put them on the floor under another team. And the ones that sucked, we’d just get rid of them. And that’s kind of the same thought here. Let’s bring people in and have someone who’s dedicated to training them and when they’re ready, then put them on a team so they can start running with it. Everybody’s opposed to pulling people back. It’s just crazy all these, these are all the things we’re learning as we’re growing and scaling. Someday we’re going to write a book about this whole journey and this whole experience, because I think a lot of times companies are built like, there’s a dude with an idea, they hire venture capitalists and bring in a management team, all this stuff and build a company. Whereas with us it was like raw passion and that’s what’s grown this whole thing and kept it afloat. It’s been a fun ride so far. Brent: It’s been an unbelievable ride. Russell: So I appreciate all your work and help and everything you do. Hopefully this gives some of you guys ideas as your growing your support teams or development team or management or whatever those things are. If you look at also, I had someone, it was Andrew Warner from Mixer the other day, he interviewed me, he’s like, “How are you able to write books and run a software company and do coaching and all these different things?” And the same thing is kind of what Brent mentioned earlier, I’ve gotten really good at surrounding myself with amazing people. Where I feel like it’s almost like there’s parts of the company that people are running. You’re running all the operational stuff, I don’t have to worry about that, the hiring and firing, the finding other people. Brent does that. So I just talk to Brent and then all the people stuff is taken care of. Todd and Ryan run the development team, Todd’s running it. I talk to Todd all the time, but it’s just happening and I don’t have to stress about that. I’m kind of running the marketing team. Dave’s running, there’s john, there’s probably 5 or 6 people that I deal with directly inside the company and I’m able to do the parts that I love the most, that I’m the best at. And I think a lot of us entrepreneurs and most of the people in those positions all get profit share and equity in the company and I think one of the big mistakes I made when I first got started was I was so protective, this is my, I wanted so much control over everything that I stifled everything. Whereas when I was able to give up control and bring in rock stars and people that have skill sets that I don’t and now, because they have a stake in the game, I don’t have to worry about everything, every decision, every single thing. I trust Brent. He makes a thousand decisions a day that I never even questioned or think about because I trust him. Same thing with Todd, they know they do that because they’re willing and able to do that. So I think a lot of you guys, if you’re struggling with growth, you don’t have the ideas, you’re not going to bring on venture capitalists and destroy your soul and you want to grow something. The opposite of that is bring on really smart people and give them a stake in the game. It’s kind of like Chet Holmes used to tell me, he said that in his company, everyone was based on a percentage of sales, there was no salary based people. He said what’s cool about that is that big months everyone gets big checks, small months everyone gets small checks but everyone’s in it together. I think that building teams that way is better than bringing in a bunch of money and hiring the right people, or hiring the best people. It’s hiring the right people and giving them incentive to where they can grow and do whatever they want. In fact, I’m going to share one thing. This is cool. Am I allowed to share this, I probably can. This was, we had these accountants, most marketers don’t like accountants, but we had these accountants and every year I’d have to go the accounting meeting and then they would always talk about all the stuff to do to try to lower your, anyway, it was super annoying. It was the worst meeting of my year, I would lose all motivation and momentum for an entire week because I was so stressed out. I remember driving home from one of those so pissed off at the accountants for trying to ruin my happiness in life. And I remember in this podcast, I have to go find it, but I was like, “My goal is I want, not only am I going to max out my tax bracket but I’m going to have everyone I know around me, all my partners, all the people that are pushing this, I want to max out their tax bracket as well.” We were talking about this earlier on this trip here in Hawaii, there’s probably half a dozen people or so on our team now, that have maxed out their tax bracket because of this whole concept that we’re talking about. That is the coolest feeling in the entire world. Brent: It’s pretty awesome. Russell: It’s pretty amazing. So there you go, Uncle Sam, there you go. Anyway, that’s all I got. You have anything else you want to add? Brent: No, I just think, you said unbelievable, it truly is every day. How cool is it to be able to come and work with friends and good people that, it’s just a positive place. Our company culture is a big deal and you drive that and it’s been really fun to see people come into our office or just come into our business, our space and feel that, and even those who just work remote, we’ve got a lot of team members that work remote, most of them are. And it can be kind of a lonely road out there, but we do things to try to help them feel the love. Russell will send swag to people and just unexpected things that make people feel the love and help them know we appreciate them and that’s a big deal. Russell: So here’s a question, for those who may want to join Clickfunnels team, how do they? Brent: We have a link on Clickfunnels, at the bottom of Clickfunnels under Careers, but we’re always looking. If someone out there is passionate, you want to be able to find a place with us, hit me up. You can hit me up on Facebook, email, brent@clickfunnels.com, send me an email. I can direct you where to go, we have application up. Russell: That’s awesome. Thanks man. So that’s a little behind the scenes of how the HR, the growth, the internal stuff, what we’re doing and how we’re doing it. Again, we’re just learning all this stuff along the way. Someday we’re going to write a book about it when it’s all done. Because the lessons we’ve learned along the way have been cool. So hopefully this gave you guys a couple of ideas and things as you’re growing and scaling your teams, and that’s all I got. Thanks everybody. Thanks Brent. Brent: Absolutely. Thanks guys. Russell: Bye.
Taming The Inner Athlete With Brent Fikowski Welcome to another episode of the Mindset Rx'd Series of The Alpha Movement Podcast. Today on the show I am interviewing the highest placing rookie ever at the CrossFit Games, Brent Fikowski who is currently prepping for Regionals this weekend. I know I say this most episodes, but jeez... Brent CRUSHED this one. Big topics we covered include, but are in no way limited to: -Pressing a mental reset button to maintain focus -Entering the flow state -Controlling the controlable -How Brent approaches different styles of WODs -Books he lives and dies by -Experiencing hardship -How to win the CrossFit Games For those of you who don't know, these podcast episodes are all prep for my book, Mindset RX'd which will be published in the next 18 months. It's a how to guide for CrossFit athletes, sorry functional athletes, to master the Inner Athlete. Don't forget to subscribe to the show and leave a 5* review.