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Anne Mezzenga is Founder and CEO of Retail Field Report, a video-first platform exploring what's really happening on the ground floor of retail. James Cook joins Anne at MartinPatrick 3, her favorite store in Minneapolis and one of The New York Times' top 25 places to shop for apparel in the United States. Store Manager Hoss Al-Gassid leads a tour of the 30,000 square foot North Loop destination, covering its origins as an interior design firm, its hospitality-driven approach to customer service, and its curated mix of luxury apparel, niche fragrances, home furnishings, and a barber shop. Mezzenga and Cook also discuss the revitalization of the North Loop neighborhood, training sales associates to be hosts rather than salespeople, and what Mezzenga has learned working gig shifts in stores across the country. James Cook is the Head of Retail Research at JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
Jeremy Grittner and Zac Hoang with JLL work with the local 7 Brew franchisee opening new locations across the Minneapolis region. Recorded from a car in the drive-through of the brand's first metro location in Vadnais Heights, they explain why 7 Brew sees a void in a market dominated by Starbucks and Caribou Coffee, what the brand needs from a site, and why drive-through real estate is so hard to come by in Minnesota. They also break down the metro's retail geography, from the Minneapolis and St. Paul cores out to the suburban trade areas, and share their recommendations for out-of-towners. Plus, a 7 Brew taste test. James Cook is the Head of Retail Research for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
Resources mentioned on this podcast: The 2026 Coworking Benchmark Session Scott Homa (JLL) Will Sanford (Yardi) What if the fastest-growing segment in coworking is operators with two to six locations? The keynote that opened this year's Global Workspace Association conference in Denver was Scott Homa, who leads flex research at JLL, and Will Sanford, the head of coworking at Yardi. The two companies track this market with different datasets and different methods, and they landed in almost exactly the same place. Scott is known for the headline that 30% of office inventory would be flexible by 2030. He explained where it came from: JLL asked occupiers how they wanted their portfolios split, and they said 30%. It was a demand number, not a forecast of how much flex space would get built. Flex is about 2.3% of the U.S. office market today. In this episode, I walk through the numbers from that keynote and what they mean for your growth plan. I talk about: • Where the 30% by 2030 number came from, and why it was never a supply forecast • Flex today: 2.3% of the U.S. office market, across 9,400 locations and 4,300 operators • Why London at 10% is the benchmark, and what that could mean for Manhattan • 88% growth for operators running two to six locations, against 8% for the top 100 by size • Where flex ranks when an enterprise tenant picks a building, and how to use that with a landlord • What a fast-growing enterprise tenant is buying from an operator None of these numbers are mine. They come from JLL and Yardi, and I am grateful to both companies for tracking this industry.
This episode is a full, unedited live call from inside the Coliving Cashflow Academy. No script, no polish, just Neil Gibb answering members' questions and then dropping something he only worked out in the last few weeks. The first half is open Q&A. A member is mid-purchase on a Subiaco conversion, so Neil pulls up the floor plan live and reworks it on screen: where the ensuites go, how to keep the natural light legal under the National Construction Code, why you run the sewer through the garage, and where the smoke alarms and evacuation lighting have to sit. There's a straight answer on Class 1B and universal access bathrooms (which councils actually ask for it, and what it costs you when they do), plus the hard-won rule on feasibilities: three quotes for every single trade, because the spread between them can be $15,000 on the same job. The second half is the one to sit up for. Neil walks through the REAP strategy (Recycle Equity, Assets Paid off) and how nine bedroom rooming houses in Melbourne are being valued on a 7% cap rate instead of comparable sales. Build for $1.5 million, valued at $1.9 million on completion, refinance and pull most of your cash straight back out. He shows a real JLL valuation on a Geelong block, breaks down a full deal line by line, and explains why every $10 a week you add to a room rate adds around $60,000 to the value of the property. He also covers what the negative gearing and CGT changes are quietly doing to rental supply, why investors leaving the market pushes room rates (and therefore valuations) up, and why he'd still underdevelop a Perth infill site to get better returns than a standard duplex. In this episode: Class 1B, universal access bathrooms, and which councils are really asking Getting feasibility numbers you can trust, and the three quote rule A live floor plan rework on a real Subiaco conversion Using AI to write a scope of works in 15 minutes Fire safety: hardwired interconnected alarms and evacuation lighting Why Melbourne, and why now, on market cycles Cap rate valuations explained, and how they work in reverse The full deal: $1.6M in, $182K gross rent, $1.85M valuation Debt free in 12 to 20 years on room rate growth alone Land tax exemption and planning exempt approvals in Victoria A real pre-construction valuation from JLL on a Geelong block Is subdivision still stacking up in Perth? These calls run every fortnight inside the Academy. If you want to be in the room asking the questions rather than hearing about it afterwards, start here: https://thehmopropertyco.com/the-academy/
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Janice Ochenkowski about her leadership, her career path, serving in RIMS External Affairs and later as RIMS President. They discuss the September 11, 2001 terrorist attacks, the loss of lives, and the impact the attacks had on life in the U.S. Justin and Janice talk about Janice's role in passing the Terrorism Risk Insurance Act (TRIA). They also address the financial and housing crisis of 2007-2008. Janice relates her testimony before Congress on various matters over the years, and how her RIMS leadership held her in her employment. Listen for wisdom on adapting and changing with the times, and using leadership opportunities to help your business as you move your risk career forward. Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We will be joined by former RIMS President Janice Ochenkowski. [:35] Janice will discuss how her time on the RIMS Board and as RIMS President helped ensure the passage of TRIA, the Terrorism Risk Insurance Act, in the aftermath of the 9/11 terror attacks. [:49] There will be plugs later on, and we will learn about Janice's fascinating career, but I wanted to address the fact that this episode is being released on September 8th, 2026, a few days before the 25th anniversary of the 9/11 terror attacks in the U.S. [1:10] Before we get started, I'd like to welcome back RIMS's Chief Executive Officer, Gary LaBranche, to say a few words. [1:18] Message from Gary LaBranche: 2026 marks a quarter-century since terrorist attacks on the United States killed nearly 3,000 people, injured many more, and impacted the lives of millions. [1:30] This RIMScast podcast provides the opportunity to reflect on the lives lost and the lasting impact of this tragedy on survivors, families, friends, first responders, and everyone who witnessed that horrendous day and has borne its burden over the past 25 years. [1:51] The events of 9/11 also revealed the best in human nature, such as the warm, welcoming affection shown by Canadians when U.S.-bound flights were diverted to Gander, Montreal, Vancouver, Halifax, and other locations in the aftermath of 9/11, as we learn in this podcast. [2:11] RIMS played a leading role in crafting and passing the Terrorism Risk Insurance Act (TRIA), which established an insurance backstop in the event of a future large-scale terrorist attack on America. [2:24] RIMS is working right now on bipartisan legislation in both the U.S. House and Senate to reauthorize TRIA. As we commemorate this day, let us rededicate ourselves to the important work that risk management does to make the world safer, more secure, and more sustainable. [2:46] On with the Show! Here to provide a brief history of RIMS's collaboration with members of Congress and the global insurance and risk management community is Janice Ochenkowski. [2:59] Janice was RIMS President in 2007, and as we will learn in this episode, she had a colorful career with RIMS and with Jones Lang LaSalle, a commercial real estate property owner. [3:13] Her RIMS participation prior to her presidency was instrumental in helping her get TRIA passed by Congress, so there's a lot to learn today … Let's get to it! [3:23] Interview! Janice Ochenkowski, welcome to RIMScast! [4:04] Janice joined the Chicago Chapter of RIMS, not understanding the larger RIMS organization. She became an active member and an officer. She was President of the Chicago Chapter the year that Chicago member Art Bostwick was RIMS President. [4:55] Janice says Art was a good mentor for her. He encouraged her to follow in his footsteps to be national president. She laughed, but many years later, she did. [5:20] Janice started her risk management career in 1980; she joined the RIMS Chicago Chapter in '82 or '83. After moving through the chairs in the Chicago Chapter, she became a delegate to the RIMS Conference, started working in various committees, and moved into leadership. [5:47] Janice was elected to the Board, took on responsibilities for different chairs, and ended up in charge of Government Affairs. [6:01] Lance Ewing, the President at the time, asked the Board what roles they wanted to take. Janice said she would do anything except legislative stuff, because she didn't know anything about it. He burst out laughing, and suddenly that was her mandate. [6:31] Janice says she absolutely loved it. Jim McIntyre, who was RIMS's Washington Counsel, was a phenomenal mentor. He prepared her to testify, prepared her for meetings, and explained who she was going to meet and how it was going to work, and so on. [6:53] Janice says, from there, I went into a few other responsibilities and ended up as the President. [7:10] Janice started her career in 1980 at LaSalle Partners in real estate and financial services. There were 150 employees operating in six states. Because of Federal regulations regarding their pension work, they needed a full-time risk manager. [7:35] The legislation said they needed a risk manager but didn't explain what the risk manager needed to do. Janice had been teaching high school, and she wanted to move into business. [7:47] Janice interviewed through an employment agency with a variety of companies, and decided LaSalle Partners sounded interesting and it would be a good platform for her to get some experience and then move on. [8:02] Thirty-eight years later, she was still there, and retiring. When she retired, there were 90,000 employees in 100 countries. Janice had 17 full-time staff, globally, working for her. [8:20] Janice says LaSalle Partners started as a privately held company. Janice was one of the partners. It became a corporation and, after acquisitions, merged with Jones Lang Wootton, a UK real estate organization, and became Jones Lang LaSalle. [9:17] Janice says her career was a wild ride. She says she never could have imagined the experiences she had, the friendships she made, and the things that she learned and had opportunities to do, through her company and through RIMS. [9:36] Janice says she was able to draw links between the benefits of RIMS and the business of her business. When she went to board meetings, they asked how her RIMS work was going. She showed that being in leadership at RIMS helped her company to achieve its goals. [10:27] Janice says, when she started at RIMS, there were the local chapters, and then there were industry groups. The real estate industry group was extremely active. It was populated by very experienced real estate risk managers. They served as mentors to anyone coming on. [10:47] The group met not only during RIMS, but also in New York, in the fall, outside of the RIMS conference. Eventually, Jones Lang LaSalle supported the group's meetings and allowed them to use JLL buildings and support from technology to go forward. [11:07] Janice says, when she was going to a RIMS conference, she asked the JLL Board if there was anything they wanted her to focus on when meeting up with risk managers of their clients and vendors. [11:33] Over time, she didn't have to ask. They asked her, if you're going to your RIMS meeting, talk to this person. See if you can find out about this issue. There was connectivity between what Janice did at RIMS and supporting JLL. [12:10] Justin asks what Janice taught in high school. It was English and French. She can still speak un petit peu of French. She enjoys opportunities to speak to people in French and ordering from French menus. As a teacher, she wanted something different and moved into business. [12:42] Justin says that in over 400 RIMScast episodes, Janice might be the first guest who went from teaching and transitioned over to insurance. Janice says making lesson plans and executing them is good training for business. [13:07] Janice says she learned how to explain things. She had to translate insurance into real estate speak for JLL. She had to take real estate speak and translate it into insurance speak for underwriters and brokers. [13:22] Janice was comfortable speaking to groups because she had been speaking to unruly teenagers and getting them under control. Talking to a bunch of business people, who at least pretended to be interested, was a piece of cake. Janice says it was fun, and a good transition. [13:55] Justin brings up Janice's time as the Director of Government Affairs for RIMS. She became chair of what is now known as the RIMS External Affairs Committee. Lance Ewing nudged her into the role in the late 1990s. Then the September 11 terrorist attacks happened. [14:40] Janice says that one thing that's missing from most recollections is the immediate impact that the 9/11 terrorist attacks had. Before 9/11, there was the general perception that our borders were safe; there wasn't going to be an attack on U.S. soil. [15:15] When we saw the towers burning, when the plane went down, when the Pentagon was hit, that illusion was shattered. There was fear. We didn't know if this was the first of an aerial attack. Janice was on the 70th floor of the Aon Building, so it was a real concern for her. [15:40] Janice says, we didn't know if there was going to be an invasion or similar attacks around the country. To develop good risk management practices, the first thing you have to do is define the risk. [15:53] Janice says, we couldn't define the risk. The only thing we could do immediately was respond to the situation. She was thinking more with her Jones Lang LaSalle hat than with her RIMS hat. The entire leadership and spouses were on the West Coast doing strategic planning. [16:20] Janice says most of them operated in the Midwest and the East Coast. They had to get back, but there were no planes, no trains, and no transportation. They tried to get rental cars. So did everyone else in the world. [16:50] When they couldn't get more rental cars, they went to a used car lot and bought vans, station wagons, and whatever they could find where couples could travel together to similar places. When they got to where they were going, they sold the cars. That's how they got back. [17:15] Janice says, meanwhile, our technology folks were setting up hotlines: one hotline to figure out where people were. We had people traveling or on vacation. We didn't know where they were, and there was very limited communication. Phone lines and internet were down. [17:45] We set up a hotline. Every employee was required to call in every day for a couple of weeks, identifying where they were, whether they needed help getting back to their home, and what other resources they might need. The hotline helped them to get those resources. [18:06] The second hotline was for families. Families called that line if they were unable to reach their loved one. If the employee had called the hotline, JLL could tell the family where the employee was, how things were going, when they might get home, and take note of needs. [18:26] Janice says that's what was happening on the home front, away from the immediate needs in each of these 9/11 sites. It was only after that that you could settle back and think strategically about what it meant on a broader basis, and that's when she put her RIMS hat on. [18:49] Justin guesses that at the time, Jones Lang LaSalle had thousands of properties across the U.S., with millions of square feet. So there is the security risk at those buildings, as well. Janice agrees, absolutely. [19:04] Janice says people focus on New York and D.C., but in Kansas, Nebraska, and all around the country, everyone was in shock and preparing for the worst. [19:26] Janice says she remembers sitting on the 70th floor of the Aon Building, once they let everyone in, after a few days. There were windows all around, and her window looked out onto Lake Michigan, where all the military patrols were, over the lake. [19:52] Janice clearly remembers many times over the next several weeks sitting there and suddenly seeing a black helicopter rise into view. She could see the pilot's face, and she waved. Then it would descend. She says it was reassuring but also scary. [20:30] Justin asks about the hotlines. Janice says Jones Lang LaSalle did things collaboratively. If Technology was working on something, they brought in Risk, Legal, and HR, and they all sat down and figured it out. They were all a part of whatever strategy was needed. [20:55] Janice was involved. She was an important member of the Security Team and the Safety Team, and was involved even in the aftermath, coming up with ways in which to strengthen and protect their buildings. [21:08] People were worried about chemicals being thrown into the ventilation. So they came up with ways to protect that while still letting air into the buildings. What to do to allow people back in. All of those things had to be considered, for safety and for the practical effect on operations. [21:33] A Quick Break! Many fantastic RIMS events are coming up in 2026. The 11th Annual Chicagoland Risk Forum will return to the Old Post Office on Thursday, September 24th, 2026. Visit ChicagolandRiskForum.org for more information. [21:46] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. The agenda is live, and registration is open. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [22:02] Save the dates: October 18th through the 21st. In Quebec City, we will be hosting the 50th Annual RIMS Canada Conference. Booth sales are open, and sponsorship opportunities are still available. Visit RIMSCanadaConference.ca for more information. [22:24] Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, with a new episode every month. [22:32] The RIMS ERM Conference 2026 will be held on November 19th and 20th in Columbus, Ohio. Registration is open. Visit RIMS.org/ERM2026. [22:46] We're already looking to RISKWORLD 2027, which will be held over four days in New Orleans, Louisiana, from April 18th through the 21st! RISKWORLD 2027 Registration is open to organizational, individual, and associate RIMS members. [23:04] Get first access to the hotel block. Hotel reservations open on October 28th, ahead of public registration. Sitting this out is the real risk! The link to registration is in this episode's show notes. [23:17] Let's Return to Our Interview with Former RIMS President Janice Ochenkowski! [23:41] Janice says she needed to wear her RIMS hat almost immediately. She says everyone realized that there was "innocuous" language in all policies that said terrorist acts were covered. [23:57] There were no limits, sublimits, or deductibles. It was standard coverage because no one expected it to be a real issue. Then it was. There was an immediate concern as they looked at what their total exposure was. [24:14] There was the concern about what to do for new policies. There was a moratorium on policies, as there always is after a particular crisis. When they were reissued, that language was removed. That might not seem like a problem for organizations with no real risk. [24:35] Janice says, in the risk management area, there were covenants in our client contracts, from language pulled from insurance policies, that now we couldn't satisfy that requirement. We were in violation of our contract. [24:54] Janice says the more critical issues were loan agreements and mortgages. Lenders required terrorism insurance. They weren't going to take that out after 9/11. We were faced with a terrible conundrum. We were in violation of our loan agreements. [25:16] Janice says nobody moved quickly to foreclose on any of those things, but it was hanging over our heads. Unsuccessful efforts to renegotiate were going on, all across the country. Congress was absolutely unwilling to become the Federal program for terrorism. [25:39] Janice says Congress refused to consider it being another flood insurance program because that wasn't going too well. Insurers started trying to figure things out and made some limited amounts of coverage available. [25:55] At one point, globally, there was $10 million of terrorism coverage available. $10 million didn't satisfy anybody's loan requirement. Ultimately, it went up to $25 million, but it was still a problem. [26:24] Organizations like the Real Estate Round Table, RIMS, and other groups formed coalitions. Jim McIntyre was very helpful. He had contacts in all those groups. He inserted RIMS wherever he could. [26:49] JLL saw the basic need for what Janice was doing at RIMS, so she had carte blanche to go to Washington whenever she needed to work on these matters. These groups were able to explain to Congressional aides and the business press what things meant, in plain English. [27:33] Januce says, you tell them, this building goes into foreclosure, and the guy running the coffee shop doesn't have a job anymore. Development and construction totally stop. Nothing was being built. That impacts all the trades and unions, so they joined the coalition. [27:57] Unions became activists because their members, who thought they had jobs starting over the next several months, were now sitting on their hands with nothing to do. Small businesses set up around the potential sites had nothing happening. [28:18] Janice says there was a financial impact from that decision by insurers. It wasn't a faulty decision; they had shareholders. [28:33] Ultimately, after long discussions and negotiations, Janice testified before the President's Working Group on Terrorism, and before Congress, and met with Congressional Aides who were working on various bills, and was able to assist in passing TRIA. [28:58] TRIA wasn't perfect, but what it did was bring together the three major parties who had the most skin in that game and gave each of them a relative amount of financial responsibility in what happened. [29:12] These parties were the policyholders, with huge deductibles; insurance companies, with caps and reasonable premium allocations for risks, and the Federal Government, which came in after tens of millions of dollars had been paid out and criteria were met. [29:45] The Federal Government wasn't being capricious, or taking first-dollar risk, but was a backstop, so that there wouldn't be financial ruin and we wouldn't have a lot of bankruptcies. Imperfect as TRIA was, it solved a problem. [30:06] Janice says there have been several reauthorizations, and it has been tweaked each time to meet the issues and criteria that had to be met. Justin asks about cyber and forms of terrorism that may not be physical acts of terrorism. [30:31] Janice mentions the NBCR, for Nuclear, Biological, Chemical, and Radiological threats. It raised the issue, and there were risk management processes that were able to minimize those risks. [30:49] One more Quick Break! RIMS, The Foundation for Risk ManagementTM, is dedicated to shaping the future of the profession. By making a contribution, you are strengthening the global risk management community and investing in the future of the industry. [31:09] The Foundation also supports the Spencer Educational Foundation but has a different mission. The Foundation focuses on providing opportunities for those professionals who have already decided to enter risk management and are just getting started. [31:23] You can learn more about the Foundation by visiting www.RIMS.org/FRM. While you're there, be sure to check out information about the Susan Meltzer Scholarship Fund, which was established to honor Ms. Meltzer, who was RIMS President in 1999 and 2000. [31:42] Susan Meltzer was a cherished RIMS President and contributed so much to RIMS and the greater risk community. Learn more at RIMS.org/FRM. [31:51] Let's Return to Our Interview with Former RIMS President Janice Ochenkowski. [32:12] Janice says meeting with Congressional Aides and Policymakers on Capitol Hill was intimidating the first hundred times she did it. You're walking into these buildings that you've only seen photographs of. You're going into the offices. [32:24] Jim McIntyre had explained to her that Congressional aides have a lot of power over the bills and the language in the bills. The Congresspeople they work for look to these aides to be their technical resource. [32:42] While some people were angry that they couldn't meet with the principal; they were only going to meet with the staff, but you want to meet with the staff. [32:57] The staff will take the time to sit down with language and work with you on it, and you'll have a better chance of impacting things by developing relationships with them. It worked very well. Some of the work Janice did with Jim before 9/11 really helped. [33:22] There was some insurance legislation that was going on. Aides did not understand what it meant. Janice ran a lunch program for the aides and taught them the basics of insurance. She bought pizzas for them. Now, you can't do that because you can't buy them lunch. [33:44] Janice says they were coming to learn. Many of them were thankful because it gave them an understanding of what people were talking about and why certain things mattered. We had built some groundwork before TRIA. It helped because I already knew some of the aides. [34:00] There were already relationships. They were willing to sit down and talk with us. We were the voice of the insurance buyer. Previously, when insurance matters were discussed on the Hill, insurance companies and brokers were lobbying. This time, it was the voice of the buyer. [34:29] Janice says, We were constituents. We represented industries and organizations that were in their respective districts. Our voice became an important voice, distinct from the insurance industry. It reinforced RIMS's importance and raised our visibility on the Hill. [34:58] In 2004, Janice testified before a Senate Government Affairs Subcommittee on Insurance Brokerage Regulation regarding TRIA. Janice says, walking in, she was overcome with a sense of history. The panel was people she had seen on C-SPAN. [35:26] Janice says she was terrified she would say something wrong, that it would come out backwards, and that she would embarrass RIMS, JLL, and herself. She was used to speaking in public, but this was just different. It all went well in the end. [35:55] Janice says she had a prepared statement. Then there were five-minute questions and answers. Janice says there is a clock counting down, and when it gets to one minute, it starts flashing. She says it was a little unnerving and she stuttered a few times. [36:33] Janice says they interrupt your five minutes with questions, so your time is less. You're supposed to summarize what your position is and what you're testifying for. When you're on a panel, it's not the same as when they're conducting a hearing, accusing you of wrongdoing. [37:02] Janice says the Congress Members are trying to get information and a few sound bites to send home. It's not antagonistic. They're not trying to trip you up on anything. Once you become accustomed to it, the next time is a little easier, because you're relaxed. [37:29] In 2006, Janice appeared before the House Subcommittee on Financial Services about Insurance Modernization. Janice says it was a topic that she had a lot of comfort in speaking about. She wasn't quite as nervous about getting the facts mixed up or totally blanking. [38:05] Janice says she was part of a panel of five or six people. It's for an hour or so. They might pause if somebody has to take a call. [38:36] Janice became RIMS President soon after. [38:52] In 2012, Janice returned to Capitol Hill for a hearing before the Subcommittee on Insurance, Housing, and Community Opportunity of the Committee on Financial Services in the U.S. House of Representatives. [39:08] Janice says she always spoke in RIMS's capacity. JLL did not do any lobbying. JLL joins groups, like the Real Estate Round Table, RIMS, and other groups that represent their interests. [39:36] Janice says that for the 2012 visit she had a greater comfort level. It was on an issue she was comfortable with: broker compensation. It was easier to discuss. She still had the same anxieties about being in Congress, in that room, with all the history, speaking to icons. [40:23] Justin says that TRIA was eventually passed. It's been reauthorized a couple of times. It has made a difference for companies and for society, at large. Janice says it raised RIMS's profile in the eyes of the others who were participating and testifying. [40:46] Janice says RIMS got a lot of press. The Wall Street Journal and the business press, in addition to insurance publications, presented information about RIMS. On a corporate level, when Janice's name was printed in association with JLL, clients asked about it. [41:18] Janice says, with things like TRIA, or general insurance questions, clients would go to their risk managers and ask them to contact me to get information. This delighted JLL because it was a closer client relationship. JLL had an initiative to provide specialist experts for clients. [42:23] Janice says if you go before Congress, the most important thing is to do your homework. Even if you're comfortable with public speaking, don't expect you can ad-lib to a Committee. Prepare, prepare, prepare, and understand the pros and cons. Practice with potential questions. [43:06] Janice practices loudly to learn what word combinations she stumbles over. Then she removes them from her presentation. She says when you're more prepared, you're more self-confident. That makes you a better presenter. Justin says, also, rehearse in different places. [44:29] Janice takes a somewhat formal draft and then "Janicizes" it. She writes it in a way that's more conversational, as she would speak, rather than reading something formally. That makes you more comfortable, so you're a better presenter. [45:22] Janice says it seems that everybody knows when it's time to pass the baton to the next generation. She loved what she did, and she did it well; she was open to new ideas, but she was standing in the way of the next generation of leaders moving forward. She didn't want to do that. [45:55] Janice says that people with new ideas, generational ideas, who could relate to what's coming up, need to be allowed to move forward. [46:12] Janice says, think about what's happening in Washington. People need to move aside to let a new generation of leaders come in. Otherwise, you're missing that energy and enthusiasm of a new group of leaders. That's life. You move away and let the new guy in. [47:05] Webinars: On September 17th, AXA XL returns to present the session, "Beyond the Loss Count: What Property Claims Reveal About Frequency, Severity, and Resilience." [47:16] On October 1st, Brown and Brown will make their RIMS Webinar debut with "The Future of Captives: What Risk Managers Should Think About Now." [47:26] On October 8th, Global Risk Consultants will present "The 2027 Risk Agenda: 10 Engineering Priorities Risk Leaders Should Act on Now." [47:35] On October 15th, Verisk Maplecroft will lead the session, "Beyond the Horizon: Turning External Risk Into Decision-Ready Insight." [47:44] On October 22nd, Zurich will present "Cybercrime, Fraud and AI: Real-World Threats and Practical Defenses for Business Leaders." [47:53] Origami Risk will return on October 29th with a topic that will be announced soon. [47:58] On November 5th, Riskonnect returns to deliver the session, "Signal Over Noise: Smarter Risk Analytics." [48:05] RIMS Certification Week will be held from September 21st through the 25th. All three webinars are complimentary for all and are available through the Webinars Page on RIMS.org/Webinars. [48:21] Let's Conclude Our Interview with Former RIMS President Janice Ochenkowski! [48:34] Justin says Janice became RIMS President during the housing and mortgage crisis of 2007-2008. Janice says it's something risk managers need to think about. When there is a crisis, you don't step away from it; you step into it. You show leadership. [49:17] Janice says she was able to help resolve something that was one of the most critical issues at that time. At the beginning, the financial crisis focused on AIG and its vulnerability to bankruptcy, and what that meant to the entire insurance industry. [49:47] Janice says it was really difficult because AIG was a major insurer for almost every large corporation in the U.S. and globally. Suddenly, senior board members were wondering if their claims in process would be paid. Will AIG go bankrupt, and what will happen to those claims? [50:15] They wondered if they should cancel their policies mid-term and underwrite with someone else, and if so, who? What will the financial impact of that be? Boards were coming to risk managers with those questions. Janice had those questions herself. [50:35] Janice says we were totally unprepared to answer them. We didn't have any more information than you were reading in The Wall Street Journal. Janice and the phenomenal RIMS staff put together a series of podcasts, the first of which was in three weeks. [50:59] Janice says they got sponsors and speakers. They contacted experts in various areas and senior executives at the major insurers, including AIG, and insurance brokerages. They were willing to sit and talk to their clients and to be shown as thought leaders in the area. [51:20] Janice says at the time there were 1,000 talking heads saying what should be done, but there were very few facts. You can't form a good risk management response to anything until you have facts; until you have data you can rely on and move forward with. [51:50] Janice says RIMS strove to provide facts. When they did the podcasts, they did not only invite RIMS members. They sent invitations to the C-Suites of major corporations. They told The Wall Street Journal and other business publications they were running these podcasts. [52:06] There was a series of podcasts. People tuned in. They were interested. RIMS established credibility with the information they provided. RIMS gave them tools and told them what to think about and consider, and what the ramifications could be, and let them decide for themselves. [52:55] Janice says that it seemed to be a popular series, and it raised RIMS's profile within the general business community and the C-Suite, even in areas that didn't have dedicated risk managers who reported to the C-Suite. It was one of the most important things RIMS did. [53:25] Janice says, then they went to Congress and talked to them about solvency and more. Also, Janice says they kept in touch with Congressional staff between meetings. The key to relationships on the Hill is meeting with aides. Many move from one Congressperson to another. [53:49] You keep up the relationships, and that gives your organization credibility. You're there consistently. Once an aide called and asked her to help define risk management for a piece of legislation. They had no real idea. She helped them craft something reasonable but not onerous. [55:14] Justin brings up the RIMS Annual Legislative Summit. They have a presence on Capitol Hill every year. It's a two-day or two-and-a-half-day event, so members who attend can get onboarded, know their talking points, and know the issues. Janice elaborates on preparation. [56:15] Janice says the Legislative Summit brought a lot of people from local RIMS chapters into the External Affairs Committee. That was a good pipeline. [56:31] Justin says his experience in 2018, for the reauthorization of the National Flood Insurance Program, was everything Janice mentioned. There was a small card with talking points, there was a rehearsal, coaching from professional lobbyists, and industry leadership. [57:10] Justin says it was a great experience. They met with aides, brought maps, and showed flood zones. They had the talking points down, and it was effective. It was one of the best experiences he could have had as a new RIMS staff member. It was excellent. [57:59] Justin remarks that Janice was the right person for the job. Her experience at Jones Lang LaSalle was terrific. Janice was a lifer. She retired in 2018, after 38 years. [58:46] Janice says risk management has certain basic things, but you have to evolve with the times. You can't resist change; you have to look at change as an opportunity. [59:00] If you're a smart risk manager, you're going to lean your company into that opportunity. Janice says, when people were working in her generation of RIMS, it wasn't unusual to spend a career at one or two companies. There was stability. You didn't need to leave to be promoted. [59:26] Janice became a Partner. When they were incorporated, she became an officer. When she ended her career, she was an Executive Vice President and part of the Global Operating Team, which set strategies for all JLL businesses. They reported directly to the Board. [59:51] Janice says risk management had a fairly high profile. New risk officers may not have that opportunity because the business world is demanding that you move every three to five years to get promoted. [1:00:23] Janice says whatever works for you and your organization and helps you move forward is what your personal strategy needs to be. Janice says, not only those who died in the towers, in the Pentagon, and in the field, but those who walked away with scars, visible and invisible. [1:00:40] Justin takes a moment to address and honor everyone who lost their lives during the 9/11/2001 terrorist attacks, on its 25th anniversary. [1:01:04] Janice speaks of the first responders and volunteers who rushed in to help and walked away with lifelong consequences from the materials that they inhaled. [1:01:19] Janice says, We just need to spend a few minutes on 9/12 remembering them and making sure that the relevance and their sacrifices are noted. [1:01:36] Janice, you've given us so much inspiration, and told us what it took for you to be an effective RIMS President. To anyone thinking about pursuing a leadership role at RIMS, starting out now, what advantages do they have to position them for success as a RIMS leader? [1:02:06] Janice says, the most important benefit that exists today, that didn't when I was starting, is technology. Today we do Zoom calls. Getting together and communicating was much more onerous. [1:02:23] It wasn't as easy to get people from across the country together and work collaboratively. We can do that easily now. People are taking advantage of that. They're using social media to spread ideas. [1:02:41] Janice says her generation struggled with social media. She did it because that's what she had to do. You can't stagnate. You've got to move with the changes as they come and figure out how to use those changes to move yourself forward. [1:02:58] What will technology and AI mean to risk management? What will they mean to RIMS? How is RIMS going to use AI? How is RIMS leadership going to use AI to promote what the important basics of risk management are and can be? Those are things you have to consider. [1:03:18] In order to be an effective leader at RIMS, you have to get the absolute support of your organization. You've got to connect those dots. You've got to show how and why your leadership at RIMS is going to benefit your company. [1:03:42] Telling your leadership you're going to a conference is not going to convince them that there's anything important going on. [1:03:56] The way to convince them is to tell them there's a conference. These are the sessions that they're going to have. This is the speaker they will have. That speaker is someone I think will tell me information about how to address this issue. [1:04:13] This session is about an issue that we faced last year. I want to go and see how others are doing with it. The next step is to come back and write a note telling leaders what you learned in that session. Ask, Can I meet with you to talk about these things I think we can implement? [1:04:42] You're showing that you're taking the information you're learning and using it to improve risk management in your company, and more importantly, the business of the business you are working in. [1:05:00] When Janice was President, she would visit a chapter and ask everybody who's in the insurance industry to raise their hands. They would raise their hands. Then she told them, no, you use the products of the insurance industry, but you are your company's representative. [1:05:51] Janice Ochenkowski, thank you so much for all your time and your insight today. It's such a pleasure to meet you face-to-face, and I hope we get to do that in person at a future RIMS event. [1:06:06] Special thanks again to former RIMS President Janice Ochenkowski for joining us here on RIMScast! This was a lot of fun, and there are plenty of great takeaways about TRIA, RIMS, public speaking, and honoring the victims of the 9/11/2001 terrorist attacks. [1:05:26] It was a real pleasure to meet Janice Ochenkowski, one of our most revered leaders. [1:06:30] Plug Time! Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [1:06:48] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [1:07:04] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [1:07:17] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [1:07:29] Practice good risk management, stay safe, and thank you again for your continued support! Links: Spencer Educational Foundation's 2026 Funding Their Future Gala | Sept. 17, 2026 ChicagoLand Risk Forum | Sept. 24, 2026 RIMS Certification Week: Sept. 21‒24 | Complimentary For All RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today. RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | www.rimscanadaconference.ca | Sponsorship Opportunities Available RIMS ERM Conference 2026 | November 19‒20 in Columbus, Ohio | Registration Now Open! | www.rims.org/ERM2026 RISKWORLD 2027 Registration RIMScast Canada — Episodes Now Live — Watch the new video with Sophie Grégoire Trudeau. The Strategic and Enterprise Risk Center RIMS, the Foundation for Risk Management Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories RISK PAC | RIMS Advocacy RIMScast on YouTube! RIMS Risk Management magazine | Contribute | Q2 2026 Issue Now Available Sponsor RIMScast — Sales@RIMS.org Upcoming RIMS-CRMP Virtual Workshops: Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: RIMS.org/Webinars "RIMS Student Series: Classroom to Career Part 2" | Sept 9 | Complimentary for all "Beyond the Loss Count: What Property Claims Reveal About Frequency, Severity and Resilience" | Sponsored by AXA XL | Sept. 17, 2026 "RIMS Certification Week: Sept. 22‒24" | Complimentary for All "The Future of Captives: What Risk Managers Should Be Thinking About Now" | Sponsored by Brown & Brown | Oct. 1, 2026 "The 2027 Risk Agenda: 10 Engineering Priorities Risk Leaders Should Act on Now" | Sponsored by Global Risk Consultants | Oct. 8, 2026 "Beyond the Horizon: Turning External Risk Into Decision-Ready Insight" | Sponsored by Verisk Maplecroft | Oct. 15, 2026 "Cybercrime, Fraud and AI: Real-World Threats and Practical Defenses for Business Leaders" | Sponsored by Zurich | Oct. 22, 2026 "Signal Over Noise: Smarter Risk Analytics" | Sponsored by Riskonnect | Nov. 5, 2026 Related RIMScast Episodes: "Opening Windows of Tolerance with Sophie Grégoire Trudeau" "When Geopolitics Hits the Balance Sheet with Cari Stinebower" "RIMS Advocacy in 2026 with Mark Prysock" Sponsored RIMScast Episodes: "48 Hours From a Storm: What to Do Before A Hurricane Strikes" | Sponsored by Global Risk Consultants, a TÜV SÜD Company (New!) "AI-Scale, Risk Ready: Engineering Controls for the New Data Center Boom" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company Demystifying Multinational Fronting Insurance Programs | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against an Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Janice Ochenkowski, Former RIMS President Special introduction by RIMS CEO Gary LaBranche Production and engineering provided by Podfly.
AI may own the headlines, but it's far from the only technology reshaping work. Drawing on emerging tech insights from Gartner, Stanford, and Deloitte, this episode explores the technologies flying under the radar, from robotics and digital twins to quantum, wearables, and biotechnology, and what leaders need to know about their impact on people, teams, and the future of work. In this episode: Emi Baressi, Tom Bradshaw, Nic Krueger, Lee Crowson, Kate Morales, PhD, LindaAnn Rogers I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References: Aziz, F., Qazi, A. and Li, H. (2026), “Digital twin technology and operations management efficiency in construction: the roles of information transparency, collaboration and digital readiness”, Journal of Enterprise Information Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JEIM-04-2026-0719 Crawford, K., Posada, J., Okueso, Y.E., Higgins, E., Lachin, L. and Hamidi, F. (2026), “Inquiry into accessibility service possibilities for blind and low-vision university students through co-designing a 3D-printed tactile campus map”, Journal of Enabling Technologies, Vol. 20 No. 2, pp. 73–87. https://doi.org/10.1108/JET-11-2024-0076 Eriksson, K.M., Olsson, A.K. and Carlsson, L. (2024), “Beyond lean production practices and Industry 4.0 technologies toward the human-centric Industry 5.0”, Technological Sustainability, Vol. 3 No. 3, pp. 286–308. https://doi.org/10.1108/TECHS-11-2023-0049 JLL (n.d.), “JLL taps into the power of neuroscience to shape the future of work”, JLL. https://www.jll.com/en-us/newsroom/jll-taps-into-the-power-of-neuroscience-to-shape-the-future-of-work Kawala-Sterniuk, A., Browarska, N., Al-Bakri, A., Pelc, M., Zygarlicki, J., Sidikova, M., Martinek, R. and Gorzelanczyk, E.J. (2021), “Summary of over fifty years with brain-computer interfaces—A review”, Brain Sciences, Vol. 11 No. 1, Article 43. https://doi.org/10.3390/brainsci11010043 Kies, A., De Keyser, A., Jaramillo, S., Li, J., Tang, Y. and Ud Din, I. (2025), “Wired for work: brain-computer interfaces' impact on frontline employees' well-being”, Journal of Service Management, Vol. 36 No. 1, pp. 1–26. https://doi.org/10.1108/JOSM-03-2024-0098 Li, L., Xu, Y., Zhan, Y., Pan, M., Lo, C.K.Y. and Zhou, H. (2026), “The impact of digital twin innovation on firm operational performance: a knowledge-based perspective”, International Journal of Operations & Production Management, Vol. 46 No. 9, pp. 1454–1476. https://doi.org/10.1108/IJOPM-07-2025-0681 Tathavadekar, V.P. and Mahankale, N.R. (2026), “Brain–computer interface integration in corporate learning: bidirectional enhancement frameworks for neurologically-augmented knowledge workers”, Strategic HR Review, Vol. 25 No. 3, pp. 89–92. https://doi.org/10.1108/SHR-06-2026-218 Valencia-Arias A, Velasquez Salas S, Cardona-Acevedo S, Rua Hernandez JC, Ramírez-Ramírez DM, Benjumea-Arias ML (2026), "Technology-driven workplace transformation: changes, challenges, and opportunities". Management & Sustainability: An Arab Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MSAR-08-2025-0295 Wei, X., Tan, W. and Tian, R. (2026), “The double-edged sword effects of STARA use on employee performance and well-being: a meta-analysis based on job demands-resources (JD-R) model”, Information Technology & People, Vol. 39 No. 5, pp. 2312–2340. https://doi.org/10.1108/ITP-01-2025-0020 Reports Deloitte Deloitte. (2025, December 10). Tech trends 2026: As technology innovation and adoption accelerate, five trends reveal how successful organizations are moving from experimentation to impact. Deloitte Insights. https://www.deloitte.com/us/en/insights/topics/technology-management/tech-trends.html Gartner Stephan, C., Buytendijk, F., Searle, S., Alvarez, G., Li, B., & Chen, O. (2026, July 23). Hype cycle for emerging technologies, 2026. Gartner. https://www.gartner.com/en/documents/8163629 Stanford Stanford Emerging Technology Review. (2026). The Stanford Emerging Technology Review 2026. Hoover Institution & Stanford School of Engineering, Stanford University. Stanford Emerging Technology Review 2026
Dallas-Fort Worth is the national leader in retail real estate construction, with retail development there running nearly 40% higher than the next closest US market and roughly seven million square feet in the pipeline. On this episode, three guests will explain what is driving it. Kenton McKeehan, President and Chief Investment Officer at Big V Property Group, and Mike Jordan, Director of Research, discuss their new open air retail development in Anna, Texas. Rob Franks, Managing Director at JLL, covers the grocery wars, record-low vacancy, and the fast-growing suburbs of Anna, Melissa, Prosper and Celina, along with the billions in tech investment near Sherman that is adding rooftops across North Texas. James Cook is the Head of Retail Research for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
Kirk Offel sits down with Curt Holcomb, Vice Chairman of JLL's Data Center Solutions group, for a wide-angle look at how the industry grew from one-rack data closets and telecom switch sites into multi-building campuses that increasingly require their own power generation.Drawing on 26 years at the front end of data center transactions, Curt breaks down the dot-com boom and bust, the rise of colocation, COVID's impact on enterprise demand, the arrival of GPU-as-a-service, and the power constraints shaping today's AI buildout. He and Kirk discuss why site selection now begins with available megawatts rather than acreage, whether the current growth cycle is a boom or a bubble, and why Texas is attracting so much infrastructure investment.The conversation also covers closed-loop cooling, tax incentives and community benefits, public distrust, town-hall opposition, and the industry's failure to explain itself clearly. They close with the innovation, careers, and veteran talent that will be required to build the next generation of digital infrastructure.For more about us: https://weareoverwatch.com/data-center-revolution-podcast/For guest inquiries reach out to: podcasts@weareoverwatch.com
Jordan Hearin is the chief strategy officer at ID Plans, a platform that digitizes the physical reality of commercial real estate assets to support leasing, property management, construction, and asset management across the full property lifecycle. Founded in 1999, ID Plans now covers over 3 billion square feet across the US, with clients including Regency Centers, JLL, Brixmor Property Group, Kite Realty and DLC Management. Jordan is based in Tampa, Florida.(03:28) Who owns the CRE data problem (05:02) When leasing and property management diverge (06:00) How Proptech specialization fragmented teams (09:25) Data migration for traditional operators (13:38) Data diligence when buying a shopping center(16:22) Connecting leasing, ops, & construction (18:51) From vacancy to signed lease (22:20) Drone imagery & decision compression (23:53) Tenant selection strategy (27:14) Kroger, Amazon & grocery anchors(32:29) NYC city-run grocery stores (35:01) Collaboration superpower: Jon Gray
What does it take to transform aging buildings into resilient, high-performing spaces? Recorded at IFMA's World Workplace Asia-Pacific, this panel brings together Samuel Ma, Head of Account Management at JLL, Andrew Macpherson, Executive Director, Head of Asset Development at JLL, and Caitlin Shem, Head of Sustainability Consulting at JLL, to discuss the future of urban regeneration. They explore why retrofitting existing buildings is often more sustainable than rebuilding, how facility managers can play a larger strategic role in asset enhancement, and why predictive maintenance, AI and better operational data are changing how buildings are managed. The conversation also examines the growing importance of resilience, biodiversity and government policy in shaping the next generation of cities. Timestamps: 0:00 - The three pillars shaping future cities 1:35 - Why aging buildings need a new approach 4:55 - Why retrofitting beats rebuilding 6:20 - Decarbonization, resilience and biodiversity explained 8:10 - Bringing nature back into cities 9:00 - What One Bangkok gets right 9:40 - Why older buildings are losing tenants 10:15 - World Workplace 2026 11:00 - Why facility managers are essential to urban renewal 11:45 - The rise of the "urban steward" 12:20 - Moving from reactive to predictive maintenance 13:00 - How better data drives better investments 14:15 - Why AI is making predictive maintenance a reality 15:10 - "Now is the age of predictive maintenance" 15:35 - What governments can do to accelerate urban renewal 16:20 - Public-private partnerships for better cities 17:45 - How policy is changing sustainable buildings 18:30 - Why building performance matters more than ever 19:50 - The growing link between sustainability and property value 21:00 - Why collaboration will shape the future of cities Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Koen Schmitz is Chief Commercial Officer at Vox AI, an Amsterdam-based voice AI company building drive-through and phone ordering agents for quick-service restaurants. Schmitz explains why most AI drive-through failures come down to implementation, and how Vox AI trains a separate model for each individual restaurant location to handle dialects, product slang, and background noise. He also covers response latency, the handoff between AI and human operators, staff reaction in real restaurants, and how order-ahead pickup could reshape drive-through design. James Cook is the Head of Retail Research for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
Katy Redmond, MCR is Senior Managing Director, Integrated Portfolio Services (IPS) Lead, Americas East at JLL where she is passionate about corporate real estate, innovation and leadership while also serving as a Global Board Member at CoreNet. Mike Petrusky welcomes Katy back to the show to hear her latest insights and perspectives on FM, CRE and expectations for upcoming industry events like the CoreNet Global Summit and IFMA's World Workplace. Katy says that speed and efficiency are now critical demands in the real estate industry, with clients seeking faster execution, streamlined processes, and better uses of technology. So, she and Mike explore how AI and worktech tools are reshaping CRE, offering new insights into decision-making and efficiency while also requiring careful governance and strategic implementation. Katy predicts that the industry is experiencing an elevation of the real estate function, with greater organizational visibility and potential pathways to C-suite roles such as CFO, COO, or CHRO and she encourages mentorship and exposure to diverse experiences for developing well-rounded future leaders. Tune in as Mike and Katy offer practical advice and the inspiration you will need to be a Workplace Innovator in your organization! Connect with Katy on LinkedIn: https://www.linkedin.com/in/katy-redmond-mcr-045a302/ Learn more about JLL: https://www.jll.com/en-us/ Find out about CoreNet Global North America Summit: https://www.corenetglobal.org/attend-summits-events/2026-corenet-global---north-america-summit Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Craig is joined by Aadesh and Mario to talk about the latest Dubai real estate stories, including Dubai's industrial property market is attracting growing attention, with JLL reporting 12.8% year-on-year rental growth in Q1. Strong occupier demand and constrained supply are supporting the sector. Could warehouses and industrial property now offer investors a compelling alternative to Dubai apartments? We examine where the demand is coming from. ► Patreon Connect: https://www.patreon.com/cw/u58318628 ► Have your say by recording a message: https://www.speakpipe.com/realestateradio ► Website https://dubaipropertypodcast.lovable.app/ ► Apple Podcasts: https://podcasts.apple.com/.../dubai.../id1662176569 ► Subscribe here to never miss an episode: https://dubaipropertypodcast.podbean.com ► INSTAGRAM: https://www.instagram.com/dubaipropertypodcast/?hl=en ► EMAIL: dubaipropertypodcast@gmail.com Homes for sale, Real estate agents, Real estate listings, Real estate investing, Property management companies, Commercial real estate, Real estate market trends, Real estate market analysis, Real estate finance, Real estate development, Real estate law, Real estate technology, Real estate investing for beginners, Real estate negotiation skills, Real estate marketing #DubaiRealEstate #PropertyInvestment #OffPlanDubai #DubaiMarketUpdate #RealEstateNews #InvestInDubai #GlobalPropertyMarket #UAEPropertyBoom #DubaiVillas #PropertyTrends2025 #dubaiproperty #dubai #dubairealestate #VisaRenewal #ExpatDubai #SharjahRealEstate #Masaar2 #DubaiVisa #UAEProperty #RealEstateTrends #DubaiLife #InstantVisa #DubaiServices" #PropertyInvestment #DubaiHousing #RealEstateInsights #RealEstatePredictions #MortgageRates #ForeignInvestment #UAEInvestors #YoungExpatsDubai #DubaiFirstHome #PropertyOwnershipUAE #DubaiSouthLiving #DubaiPropertyMarket #InvestInDubai #JVC #DubaiMarina #BusinessBay #PropertyInvestment #UAEProperty #RentalYields #DubaiApartments #UAERealEstate #DubaiSafety #SharjahLiving #GlobalInvesting #DubaiDream #UAEInvestment #DubaiInvesting #DubaiPropertyMarket #DubaiVillas #ExpatLifeDubai #DubaiHomes #RealEstateTips #InvestInDubai #DubaiLife #PropertyAdvice #DubaiLiving #DubaiRealEstate #DubaiPropertyMarket #UAEProperty #DubaiInvesting #MiddleEastProperty #DubaiInvestors #PropertyMarketUpdate #UAERealEstate #DubaiInvestment #GlobalPropertyInvesting
Jay Douglas is Managing Director of Development at The Ardent Companies, a privately held real estate firm focused on opportunistic and diversified investment strategies, where he leads the mixed use and retail portfolio. Jay talks about projects including Westside Bottling in Durham, the Seminole Towne Center repositioning in Sanford anchored by a new Costco, and a small food and beverage development in Largo anchored by Foxtail Coffee Co. He also covers grocery anchored lifestyle centers, placemaking, entertainment tenants, and why retail should lead mixed use. James Cook is the Head of Retail Research for JLL. Keisha Virtue is the Retail Research Manager in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
In this episode of BioTalk with Rich Bendis, Travis McCready, Head of Industries, Leasing Advisory at JLL, joins the conversation to discuss quantum computing, why real estate professionals are paying attention, and what this emerging technology could mean for regions like the BioHealth Capital Region. Travis explains that quantum computing should be understood as an enabling technology, much like earlier waves of innovation that helped shape new industries, companies, and regional economies. While the field is still developing, he discusses why quantum is no longer just a distant concept and why real estate, infrastructure, workforce, and sector-specific use cases will all play a role in determining which regions lead. The conversation explores the industry's most likely to benefit from quantum first, including government and cryptography, life sciences, and finance and insurance. Travis also discusses how quantum computing could support areas such as molecular modeling, materials science, complex risk modeling, and other problems that involve large numbers of interconnected variables. Rich and Travis also look at the real estate side of quantum, including what makes quantum facilities different from traditional data centers or life sciences buildings. Travis explains why energy, vibration sensitivity, floor loads, electromagnetic shielding, a skilled workforce, and proximity to key research and industry assets all matter when regions consider quantum site selection. The episode also focuses on Maryland's position in the emerging quantum economy. Travis and Rich discuss the state's strengths in life sciences, federal agencies, defense, cybersecurity, cryptography, research universities, and companies such as IonQ. Travis emphasizes that Maryland's opportunity is not only in building quantum assets, but in translating those assets into commercial activity, workforce development, company formation, and long-term economic growth. Editing and post-production work for this episode was provided by The Podcast Consultant. Travis A. McCready is Head of Industries, Leasing Advisory in the Americas for JLL and Chair of the firm's Global Life Sciences Advisory Board. In this role, he oversees brokerage and advisory work across JLL's key global industry verticals, including life sciences, healthcare, data centers, energy, security and defense, technology, and higher education. He is also a member of JLL's Innovation Districts Practice, providing strategic advisory services to innovation districts around the world. Travis has more than 25 years of experience leading public, private, and nonprofit ventures focused on science and technology-based real estate and innovation infrastructure. He also serves on several boards and advisory groups across the innovation, life sciences, academic, and energy sectors.
Elizabeth Boldin Thomas is SVP of Business Transformation and Intelligence at Centennial. She talks about how the company rolled out Claude to a small cross-functional cohort, why in-person training and a group of internal influencers made the difference, and how the effort has already saved roughly 2,800 person hours a year. She also covers the distinction between AI and automation, the weekly show and tell that keeps momentum going, and why the human side of change management matters more than the technology. James Cook is the Head of Retail Research for JLL. Keisha Virtue is the Retail Research Manager in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
What is your top leadership challenge? A recent informal study gathered data from 23,000 HR professionals, and they identified difficult conversations and feedback as their top leadership challenge. Today's guest walks us through each of the 5 C's of difficult conversations. Join us to learn how to ready your mindset for difficult conversations so you can thrive as a coach and leader!Maren Perry is the founder and CEO of Arden Coaching, a B2B leadership development firm she started in New York in 2007, when coaching was a largely unknown field. Today, Arden is a national firm of 40-plus Professional and Master Certified Coaches serving CHROs, VPs of HR, and directors of leadership and development at mid-market organizations across engineering, construction, finance, healthcare, and tech. Some of their clients include Kaiser Permanente, Microsoft, Mars/Wrigley, ZipRecruiter, BetMGM, and JLL. With a background in cognitive science and thousands of coaching hours at the senior executive level, Maren and her team specialize in developing technically brilliant people into leaders who build high-performing teams.Show Highlights:Maren's journey to clarity about the real problem in having difficult conversations for HR professionalsThe truth: People are desperate for feedback. (and it's kind to offer feedback!)The 5 C's to prepare for difficult conversations:Courage–Have difficult conversations, even when you are fearful about it.Clear–Clear yourself of stories (that might be true or untrue) and emotions first.Collaborative–This mindset is to “sit on the same side of the table.”Certain–Go into the conversation with clarity and certainty, not stubbornness.Curious–Curiosity is key for coaches and leaders; leave space to be wrong.Transformations in using the 5 C's frameworkA key takeaway from Maren: “Practice the 5 C's of difficult conversations. No one gets better without practicing.”Resources:Connect with Maren Perry: Website and LinkedInConnect with Meg:Explore our mentor program! Now enrolling for Fall 2026! Click here for more information!Learn more about the STaR Coach Community. We would love for you to join us!Explore past episodes and other resources at www.STaRcoachshow.com.Mentioned in this episode:Mentor ProgramIf you're working toward your ACC or PCC credential, or if it's time to recertify your ACC mentor, coaching isn't just a requirement on a checklist. It's one of the most transformative investments you can make in yourself and your coaching. I've taught or mentored over 2000 coaches, and I hear the same thing again and again. I came because I had to, and I am so glad that I did. Coaches tell me they walk away with renewed energy, deeper confidence and a community of peers who genuinely support each other. Here's what you need to know right now. Mentor coaching must span a minimum of three months, so the time to start is not when your credential is just about to expire. And if you complete your hours in 2026, you get ahead of the upcoming ICF changes, which means peace of mind along with skill development. My fall cohort is already filling up. Every group is capped at ten. It's small, personal, and powerful. If you've been waiting for the right time, this is it. So head over to Star Coach Show. That's https://starcoachshow.com/mentor/ to grab your spot or to learn more. I'd love to work with you. Now, let's get into today's show.
Rafael Weiss is the co-founder of Sytes, a marketplace platform that connects commercial real estate landlords, developers, and brokers with tenants actively looking for space in real time. Rafael came to the problem as a developer who lost a deal because tenant demand was invisible until it was too late, and built Sytes to fix the information asymmetry at the core of retail leasing. The platform serves nearly 350 tenants and over 35,000 active site listings across all 50 states, with clients including Kimco, InvenTrust, Church's Chicken, and Dutch Bros. Rafael is based in Boca Raton, Florida.(01:04) Retail's Demand Visibility Problem (02:44) Why Sytes (04:04) A Filtration System for Tenant Demand (06:24) Getting First Customers to Pay Upfront (07:24) Why Tenant Demand Data Was Opaque (08:34) Anonymous Tenant Expansion (10:14) How a Deal Happens on Sytes (11:24) Church's Chicken Case Study (14:54) Kimco & MyEyeDoctor Portfolio Review (16:34) REITs & Strip Centers (18:04) The Subscription Model (19:24) Retail Is Back (22:44) AI Leasing Agents & the Broker's Future (24:04) Tenant Demand Index for Developers (27:24) Bootstrapping vs. Venture Capital Backing (28:24) Collaboration Superpower: Travis Kalanick
Lauren Holden is Managing Director, Head of Retail at AEW, one of the world's largest real estate investment managers, with about $40 billion under management in the US. Holden discusses AEW's retail portfolio of roughly 45 assets and 10.5 million square feet, from enclosed malls to grocery anchored neighborhood centers, and why the community center is her favorite property type. She also covers the firm's move into ground-up development, how it finds deals in a tough acquisitions market, the role of food and beverage in driving dwell time, and what she looks for when hiring a leasing or management firm. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
Britany Klenda shares her path from architecture during the recession to corporate real estate and occupancy planning. Her shift brought on her skills, such as, data analysis, dashboards, and change management for workplace strategies. Britany discusses how parenthood challenged her hyper work mindset and how her role now blends human needs with space-usage data to guide clients on future workplace decisions. She also shares details about her family's crisis when her son Bennett's behavioral changes and led to discovering he had a brain tumor, surgery, rehab, radiation, and chemotherapy, followed by ongoing disabilities and care. The importance of community support, pediatric cancer foundations, and the importance of awareness and giving matter so greatly.▬▬▬▬▬ Resources ▬▬▬▬▬Britany Klenda: https://www.linkedin.com/in/britany-glim-klenda-37090237/SAS Architects & Planners: https://sasarch.com/JLL: https://www.jll.com/en-us/locations/chicagoBetween Two Kingdoms: https://www.amazon.com/Between-Two-Kingdoms-Suleika-Jaouad/dp/0399588582Ronald McDonald House: https://ronaldmcdonaldhousechicago.org/central-dupage-hospital/Violet Foundation: https://www.violet-foundation.org/Cals Angels: https://www.calsangels.org/Pediatric Brain Tumor Foundation: https://curethekids.org/Camp One Step: https://camponestep.org/JCC Chicago Sunrise Day Camp: https://www.sunrisedaycamp-chicago.org/Dragonfly Foundation - https://dragonfly.org/Bear Necessities: https://bearnecessities.org/Special Spaces: https://specialspaces.org/Make-A-Wish: https://wish.org/illinoisLurie Children's Hospital of Chicago: https://www.luriechildrens.org/September is Pediatric Cancer Awareness Month - a time to honor the incredible strength of children battling cancer, remember those we've lost, and raise awareness of the urgent need for more research, better treatments, and stronger support for families. Every act of kindness matters. You can make a difference by:Donating blood. During Bennett's treatment, he needed more than 30 blood transfusions. Blood donors truly help save lives.Volunteering with a pediatric cancer foundation to support children and families throughout their journey.Preparing meals for families staying at the Ronald McDonald House, giving them one less thing to worry about during an incredibly difficult time.Hosting a fundraiser to support research and family assistance programs through childhood cancer organizations.Sharing our story to raise awareness. Every conversation, post, and share helps shine a light on the need for more research, more support, and more hope.Instagram: https://www.instagram.com/cacklemedia/TikTok: https://www.tiktok.com/@cacklemediaX: https://x.com/CackleMediaLLCYouTube: https://www.youtube.com/@CackleMediaLinkedIn: https://www.linkedin.com/company/cacklemedia/Support the pod when signing up for Descript / SquadCast: https://get.descript.com/transferableskill▬▬▬▬▬ Timestamps ▬▬▬▬▬00:00 Welcome and Show Introduction00:19 Early Career Connections01:36 Finding Architecture Passion03:44 Time Management Lessons06:13 Recession Work Pressure08:01 Shift to Corporate Planning10:33 JLL Consulting Basics12:35 Hot Desking Change15:06 Data Meets Human Needs17:41 Dashboards During COVID18:25 Family Crisis Begins22:10 Diagnosis and Aftermath24:12 Grief Without Words25:20 Facing High Stakes Surgery26:13 Hospital Chaos and Breaking Down27:00 Handing Him to the Surgeon28:08 Rehab Radiation and Chemo Marathon29:59 Friends Who Show Up32:48 After Treatment New Normal36:27 Living With Fear and Perspective39:14 Finding Community and Camps42:28 Work Support and Hidden Strength44:30 Paying It Forward for New Parents45:50 Pediatric Cancer Awareness Call47:11 Closing Thanks and Fight Ahead
Alim Uderbekov is CEO and Co-Founder of Surfaice, an AI operating system built for the full retail store lifecycle, from lease administration and CAM reconciliation to construction budgeting, punch walks, and facility management. Speaking live from the ICSC PropTech stage in Las Vegas, Uderbekov explains how pre-trained agents plug into a company's existing systems to eliminate repetitive work — by his count, roughly a million clicks to open a single store. He also discusses trust and adoption barriers in commercial real estate, his path from aerospace engineering to retail, and The Store Development AI Playbook: A Field Guide, co-authored with Schaefer Jones of the JD Sports Fashion store development team. James Cook is the Head of Retail Research for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
Good for Business Show with LinkedIn Expert Michelle J Raymond.
Employee advocacy looks simple from the outside. Building it inside a global organisation is another story.Jen Roth, Senior Manager of Global Social Media at JLL, joins Michelle J Raymond to share the reality of launching a global LinkedIn employee advocacy program. They discuss leadership buy-in, internal partnerships, employee adoption, Company Page strategy and how to decide whether content should come from the brand, an employee or both.Key moments in this episode - 00:00 Meet Jen Roth from JLL01:40 Where to start with global social media strategy03:24 What employee advocacy needs before launch04:00 Why leadership buy-in matters05:42 Building a connected social media ecosystem07:12 Why you shouldn't force employee participation08:12 Using technology to reduce barriers12:20 Supporting the employees in the middle14:18 Why people follow employees over Company Pages17:24 Company Page content versus employee content19:16 Bringing offline expertise into the LinkedIn feed20:34 Using data to manage content requests23:24 Setting boundaries and prioritising at scale27:20 The LinkedIn Company Page analytics Jen wantsCONNECT WITH MICHELLE J RAYMONDMichelle J Raymond on LinkedInBook a free intro callB2B Growth Co newsletterCONNECT WITH JEN ROTHJen Roth on LinkedIn#EmployeeAdvocacy #LinkedInStrategy #B2BMarketing
With Meta and Microsoft heading in opposite directions after reporting results, Janus Henderson Technology Portfolio Manager Richard Clode joins to discuss how investors should navigate this earnings season. Then, Former Philadelphia Fed President Patrick Harker reacts to the Fed's hawkish hold and Chairman Warsh's press conference. Plus, the CEOs of Shell and JLL join after reporting earnings that beat estimates. Squawk on the Street Disclaimer Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
A new report from JLL shows nearly 10 million square feet of office space has been removed from New Jersey's inventory over the past five years. What's driving this trend, and what does it tell us about where the office market might be headed nationally? We turn to Steve Jenco, vice president and director of New Jersey research at JLL. (07/2026)
A new report from JLL shows nearly 10 million square feet of office space has been removed from New Jersey's inventory over the past five years. What's driving this trend, and what does it tell us about where the office market might be headed nationally? We turn to Steve Jenco, vice president and director of New Jersey research at JLL. (07/2026)
A new report from JLL shows nearly 10 million square feet of office space has been removed from New Jersey's inventory over the past five years. What's driving this trend, and what does it tell us about where the office market might be headed nationally? We turn to Steve Jenco, vice president and director of New Jersey research at JLL. (07/2026)
What can a 173-mile pilgrimage teach a family about faith, resilience, and life together? Dave and Jll McLain join Pastor Nate on Together 4 Good to share how they walked the Camino de Santiago from Porto, Portugal, to Santiago de Compostela, Spain, with their four children. Along the way, aching feet, welcoming villages, fellow pilgrims, and small acts of generosity open into a conversation about family sabbaticals, resilience, faith milestones, and why shared challenges can make strangers feel like family.In This Episode• The Camino's Christian roots and its modern life as a global pilgrimage route• Why the McLains chose the Portuguese Way and walked 280 kilometers in 13 consecutive days• How physical challenge creates resilience, perspective, and lasting family memories• The scallop shell, pilgrim passport, and rituals that build connection along the way• How hospitality and generosity let entire communities participate in a pilgrimageKey Takeaways• Hard things become part of our toolbox. Completing a difficult journey gives us evidence that we can face the next challenge.• Pilgrimage is communal. The marked path, shared symbols, fellow travelers, and hospitality of local communities remind us that faith is never practiced alone.• Milestones matter. Camino stamps and certificates echo the faith markers—baptism, confirmation, a first Bible—that help us remember where we have been.• Travel and time together are intentional investments. Encountering other cultures can nurture empathy while meaningful family experiences strengthen relationships into adulthood.Chapters00:00 Coming up — A Christian pilgrimage through Portugal and Spain—and what it reveals about faith and parenting.01:22 What is the Camino? — Dave traces the tradition of the Camino de Santiago and its modern revival.04:40 Following the Way — Jll explains the route markers, pilgrim infrastructure, and villages that welcome walkers.10:55 A family rhythm of sabbatical — Dave shares how extended family adventures grew from a commitment to work to live.14:42 Why this journey, why now — Their oldest daughter's idea becomes an invitation for the whole family.16:45 Planning lightly — Experienced travelers, last-minute gear, and a willingness to figure things out together.17:52 Thirteen days and 173 miles — The physical reality of walking about 14 miles a day—and when it finally began to feel possible.20:08 We can do hard things — Challenge, shared struggle, and the experiences that equip children for real life.22:00 Going through it — Why pilgrimage is not a resort experience, and how difficult moments can reshape us.24:44 The scallop shell — A visible sign of belonging creates camaraderie and practical care among pilgrims.27:26 Arriving in Santiago — The cathedral square, pilgrim's Mass, passport stamps, and certificates of completion.31:11 Generosity along the path — A box of plums becomes a picture of hospitality offered without recognition or thanks.32:39 A microcosm of faith — The Camino reflects the highs, lows, community, and milestones of a life of faith.33:43 Travel and empathy — Shared meals and cross-cultural experiences help form curiosity, tolerance, and love.34:58 Choosing time with adult children — Dave and Jll reflect on the privilege, sacrifice, and joy of saying yes to time together.
In this episode of Peachtree Corners Life, host Rico Figliolini sits down with City Manager Brian Johnson — fittingly, at a local restaurant table — to unpack one of the city's most talked-about recent decisions: the $3.2 million purchase of the former CineBistro building and its adjoining parking lot at the Town Center.Johnson walks through how the deal came together, why it was negotiated privately before going to a public vote and how the city paid for it without taking on any debt.The conversation goes beyond the transaction itself, diving into what comes next: a market analysis from real estate firm JLL, three possible development paths ranging from reusing the existing building to a full teardown and redesign and a firm signal from the city council that residential apartments won't be part of the plan.Rico and Brian also address community pushback and transparency concerns head-on, explaining why real estate negotiations happen behind closed doors and what residents can expect from an upcoming public input process.It's a candid, detailed look at how local government navigates an unplanned opportunity — and an open invitation for residents to weigh in on what comes next.
Davon Barbour is President and CEO of the Downtown Austin Alliance, the organization representing over 1,200 property owners in one of the fastest-growing downtowns in America. Barbour discusses Austin's rise to the 12th largest city in the U.S., the $20 billion in public infrastructure projects reshaping downtown, and the new convention center that will be the first net zero carbon neutral facility of its kind in the world. He also covers efforts to attract experiential retail, support local businesses through construction disruption, and preserve the authentic culture of live music and local food that makes Austin unique. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
The space economy is booming, artificial intelligence is booming, data centers are booming, and technology and real estate investors are making huge commitments to those asset classes. And now those categories are being brought together in the aspirational form of data centers in space. A new report from JLL makes sense of the subject in a new report. Elaborating on the firm's research during this episode is Andrew Batson, head of data center research and strategy for the Americas at JLL. (07/2026)
The space economy is booming, artificial intelligence is booming, data centers are booming, and technology and real estate investors are making huge commitments to those asset classes. And now those categories are being brought together in the aspirational form of data centers in space. A new report from JLL makes sense of the subject in a new report. Elaborating on the firm's research during this episode is Andrew Batson, head of data center research and strategy for the Americas at JLL. (07/2026)
The space economy is booming, artificial intelligence is booming, data centers are booming, and technology and real estate investors are making huge commitments to those asset classes. And now those categories are being brought together in the aspirational form of data centers in space. A new report from JLL makes sense of the subject in a new report. Elaborating on the firm's research during this episode is Andrew Batson, head of data center research and strategy for the Americas at JLL. (07/2026)
In this episode, Chris sits down with Mark Gibson, CEO of Capital Markets, Americas at JLL. He sits at the center of how capital moves through commercial real estate, which means he sees the data long before the narratives catch up. Chris and Mark get into why the world's largest investors are looking at real estate again after four years of underperformance, the signal in late 2024 that told his team the market had turned, and the wave of retirement capital that could reshape who owns real estate for the next decade. He is measured, data-driven, and one of the sharpest reads on this market Chris has had on the show. Timestamps(0:00) Intro(01:36) The Relative-Value Case for Real Estate(04:24) Reading the Market Through Bond Volatility and the VIX(09:50) Three Growth Pillars: Tax Cuts, Reshoring, and the AI Buildout(17:10) Fundraising Discipline(21:49) Operational Excellence Over Financial Engineering(28:53) M&A Acceleration and the Private Equity Property-Management Roll-Up(35:38) Disciplined Lenders, Capitulation vs. Conviction, and Bad Capital Structures(42:46) The 401(k) Wave: Private Real Estate Enters Retirement Plans(48:56) Multifamily's Supply Overhang and the Case for a Rebound(59:54) Data Centers: Scale, Power, and Who Owns This Stuff Long-Term(1:06:31) Office's Haves and Have-Nots === Find our sponsors: True North AdvisorsTrue North Advisors is a multi-family office and private wealth advisory firm serving business owners, entrepreneurs, and families since 2000. With over $5.6 billion under management, they're real investors offering conflict-free counsel and portfolios built around your life. Learn more at https://truenorthadvisors.com Collateral PartnersCollateral Partners builds institutional-grade investor materials for private credit, private equity, real estate, and family office firms, the kind of marketing collateral that helps you close capital. Learn more at https://collateral.com/powers Relay Human CloudRelay Human Cloud gives you pre-vetted, fully managed global talent for up to 75% less than hiring locally. Your best people stop doing repetitive work and get back to the work that moves your company forward. Learn more at https://www.relayhumancloud.com/powers === Chris on Social Media:X: https://x.com/fortworthchrisInstagram: https://www.instagram.com/thepowerspodcastLinkedIn: https://www.linkedin.com/in/chrispowersjr/ === Visit our website: https://www.powerspod.com/Leave a review on Apple: https://bit.ly/45crFD0Leave a review on Spotify: https://bit.ly/3Krl9jO
Michael Rubenstein is CEO of Wally's, a rapidly growing travel center brand known as the "Home of the Great American Road Trip." Michael takes us on a tour of the company's third and largest location, a 53,000-square-foot facility in Whitestown, Indiana, and explains how Wally's is redefining the travel stop experience. He covers the company's origins, its retro Americana branding, an expansive food program featuring in-house chefs and made-from-scratch items, a massive retail section with original merchandise, and the real estate strategy behind site selection. Rubenstein also discusses private label products, EV charging, dwell time, and plans for a fourth location in Kansas City. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
Asegura Tu Lugar en Real Estate Tech Market 2026 Julio 30-31 ¿La oficina está muriendo o solo estamos cambiando las reglas del juego? En este episodio de Triarii Audio Experience, analizamos junto a Herman Faigenbaum (Ex Managing Director de Cushman & Wakefield) el fenómeno del "Flight-to-Quality" que está redefiniendo el mercado inmobiliario corporativo en 2026.¿Por qué los edificios Clase A+ son la única inversión segura hoy? ¿Es el retorno a la oficina una necesidad de productividad o una estrategia defensiva corporativa? Descubre los datos de JLL y CBRE que revelan el futuro de los activos AAA y cómo optimizar tu portafolio en un mercado bajo tensión.Temas que abordamos:Flight-to-Quality y obsolescencia de activos.Real Estate As a ServiceCaso: Industrious en EE.UUInteligencia Artificial en la gestión de edificios.Rentabilidad vs. Flexibilidad en el mercado corporativo.
Raj Singh is Managing Partner at JLL Spark Global Ventures, the corporate venture capital arm of JLL that has invested more than $445 million in early-stage tech startups focused on the built world. Raj explains how they evaluate and support PropTech investments, from 3D space visualization tools to AI-powered leasing assistants. He also discusses the role of proprietary data in AI, the rise of agentic commerce, and how retail real estate professionals should be thinking about technology adoption today. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
How do you sustain an ethical culture across 113,000 employees in more than 80 countries with a team of just four ethics professionals? Kendall Mills shares how JLL has built one of the world's most enduring ethics programs, earning recognition from Ethisphere 19 times as one of the World's Most Ethical Companies. She explains how ethics becomes more than a policy or annual training requirement when leaders consistently reinforce trust, transparency, accountability, and speaking up. Kendall also shares a defining moment early in her career when she was pressured to alter an investigation report, and the decision she made that shaped her approach to leadership. Throughout our conversation, she reveals how organizations can operationalize integrity, create psychological safety, build trust at scale, and help employees make the right decisions even when nobody is watching. Kendall is a licensed attorney and Certified Information Privacy Professional. She started her career at a Fortune 100 insurance company where she led more than 250 internal investigations, including matters involving C-suite executives. Today, she serves as Executive Director of Ethics & Compliance for the Americas at JLL, a Fortune 200 commercial real estate firm, where she also has global oversight for the ethics program spanning the Americas, EMEA, and APAC. Kendall is known for translating complex regulatory issues into practical guidance, implementing compliance programs that work in the real world, and partnering with leadership to strengthen cultures of integrity and accountability. Her team develops the investigation trends and risk insights that go directly to JLL's Board, giving senior leadership clear visibility into where the risks are and what's being done about them. A Fellow of the Leadership Council on Legal Diversity, Kendall is passionate about elevating compliance as a strategic function and developing a high-performing, globally aligned team. You'll discover: How JLL scales ethics across 80+ countriesWhy integrity starts with small decisions What builds trust in speaking-up culturesHow leaders create psychological safetyWhy accountability strengthens organizational trustConnect with Kendall on Social MediaLinkedIn ResourcesJLL Ethics Everywhere Annual Report Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedIn
Jennifer Hanlon is Vice President of Real Estate and Development at VEG ER for Pets, an emergency and urgent care hospital network for animals with 131 locations across 34 states and Canada. She discusses the company's rapid growth, opening roughly 30 locations per year, and its unique open-concept ER model that allows pet owners to stay with their animals throughout treatment. She also talks about what makes an ideal site, how the real estate team approaches visibility and access, and what it's been like scaling the business from the ground up over eight years. Keish Virtue is the Retail Research Manager in the Americas for JLL. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
The market has evolved. The questions are just as relevant. A Retail Retold Replay looking back at retail in 2024.We're throwing it back to ICSC 2024 with James Cook, Americas Director of Retail Research at JLL and host of the Where We Buy podcast.From the DLC booth in Las Vegas, James and Chris Ressa shared a quick and impactful conversation on the trends shaping retail real estate, from the continued strength of open-air centers to the challenges created by historically low vacancy. While leasing activity has slowed, Cook explains why that's more a reflection of limited supply than weakening demand, and why he remains optimistic about the health of retailers and the consumer.The conversation also explores where artificial intelligence could have the biggest impact on the industry. As AI tools become more sophisticated, the opportunity isn't a lack of technology. It's finding ways to apply it to an industry built on private data, complex lease structures, and physical assets.They also touch on one of retail's more unexpected growth stories: celebrity-backed restaurants. Based on JLL's research, Cook shares why these concepts have surged in recent years and what that says about today's increasingly competitive restaurant landscape.Whether you're catching this conversation for the first time or giving it another listen, this throwback to ICSC 2024 is a fast, insightful look at the ideas that continue to shape retail real estate today.What You'll HearWhy James Cook remains optimistic about retail despite higher interest rates and economic uncertaintyHow historically low vacancy is changing the retail leasing landscapeWhy slower leasing activity doesn't necessarily signal weaker retailer demandWhere artificial intelligence has the greatest potential in retail real estateThe biggest challenge preventing AI from transforming the industry overnightWhy celebrity-backed restaurant concepts have exploded in recent yearsWhat JLL's research reveals about the connection between branding and restaurant expansionHow today's retail trends compare to the expectations coming out of 2024Chapters00:00 – Welcome to the replayJames Cook introduces his role leading retail research at JLL.00:21 – Why James is optimistic about retailConsumer demand and retailer expansion continue to support the market.01:12 – The headwinds facing leasingLower absorption, limited vacancy, and what the numbers really mean.01:43 – Would more available space lease quickly?Chris and James discuss how different types of vacancies would perform.02:19 – Can AI transform retail real estate?The promise of artificial intelligence meets the realities of the industry.03:36 – Why real estate is differentPhysical assets, fragmented data, and why AI adoption won't be straightforward.04:19 – The rise of celebrity-backed restaurantsJames shares surprising research on one of retail's fastest-growing concepts.05:51 – Retail, restaurants, and final thoughtsFavorite dining recommendations, industry research, and closing reflections.
Choon Lee is CEO and founder of Abstra Company and Abstra Point, and has been working in artificial intelligence for fifteen years. Lee explains why generative AI tools like ChatGPT and Claude are not always the right solution, particularly for derivative tasks like lease abstraction and LOI summarization in commercial real estate. He breaks down the difference between generative, derivative, and analytical AI, and why using the wrong model leads to hallucinations and unreliable results. Lee also discusses the limitations of vibe coding, why subject matter experts are more important than ever, and whether AI agents are ready to be trusted with real-world tasks. Recorded live from the ICSC+PROPTECH stage in Las Vegas. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
Amanda Metcalf is Editor-in-Chief at Commerce + Communities Today at ICSC. Her job is to stay on top of everything new and noteworthy in the world of retail real estate. Amanda shares the top five trends she is tracking, including stadium districts, medical uses at malls, nostalgia-driven retail, the evolution of specialty leasing and ancillary income, and why Chicago has become a go-to testing ground for new retail concepts. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
♻️ The Green Impact Report Quick take: Tanya Eagle has spent her career proving that sustainability isn't a "nice to have" — it's a smarter way to design, operate, and future-proof buildings. In this episode, the LEED Fellow and JLL sustainability leader shares why the future of green building is bigger than certifications and how decarbonization, wellness, resilience, and material health are converging into one holistic strategy.
This week is another quick one, because Brandy got a lower face lift! She tries to keep her talking to a minimum, but Julie makes up for it by raging out for a SOLID 20 minutes about Trump and the Maga delusion surrounding Spencer Pratt. *****CHECK OUT FREE EPISODES OF JULIE & BRANDY'S PATREON PODCAST**********FOLLOW JULIE ON INSTAGRAM & TWITTER****FOLLOW BRANDY ON INSTAGRAM & TWITTER***FOLLOW DUMB GAY POLITICS ON FACEBOOK!****CHECK OUT THEIR T-SHIRTS!***EMAIL THEM! JulieBrandyPodcast@gmail.com******************** Dumb Gay Politics with Julie & Brandy **** Dumb Gay Podcast with Julie & Brandy **** Julie Goldman **** Brandy Howard **** Julie and Brandy *** The People's Couch *** DGP *** Gay Podcast *** Political Podcast *** Lesbian *** Bravo *** Housewives *** Queer *** Liberal **** LGBTQ **** Killer Burlesque *** Host *** Portland *** Denver *** Nightmare on Strip Street *** Funny *** Comedy *** Democrat *** Progressive *** Comedian *** Jewish *** Politics *** Left *** San Francisco *** Minneapolis *** See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
L3 Capital has a simple thesis: location, location, location. They find the streets where people want to be and invest in them. James spoke with Whitney Robinette of L3 Capital about how her firm is building prime urban retail portfolios in neighborhoods like SoHo, Williamsburg, Gold Coast, and Fulton Market. They dig into what makes a great urban retail location, why luxury brands are heading to unexpected places, and how tenant relationships drive the entire strategy. James Cook is the Director of Retail Research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify Listen: WhereWeBuy.show Email: jamesd.cook@jll.com YouTube: http://everythingweknow.show/ Read more retail research here: http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.
This week, Julie & Brandy welcome back BridgieNix Scheiner, as she fights to become the Democratic nominee for Lieutenant Governor of Nevada. Spread the word, and vote for BridgieNix in the Nevada Primary Election on June 9th!! Bridgie is truly destined for greatness in this country, and Nevada would be lucky to get her first. *****CHECK OUT FREE EPISODES OF JULIE & BRANDY'S PATREON PODCAST**********FOLLOW JULIE ON INSTAGRAM & TWITTER****FOLLOW BRANDY ON INSTAGRAM & TWITTER***FOLLOW THEM ON FACEBOOK!****CHECK OUT THEIR T-SHIRTS!***EMAIL THEM! JulieBrandyPodcast@gmail.com**********DEALS FROM OUR SPONSORS!** ZBIOTICS PRE-ALCOHOL PROBIOTIC DRINK: Get 15% off at zbiotics.com/dumbgaypodcast and enter code dumbgaypodcast at checkout. ****************** Dumb Gay Politics with Julie & Brandy **** Dumb Gay Podcast with Julie & Brandy **** Julie Goldman **** Brandy Howard **** Julie and Brandy *** The People's Couch *** DGP *** Gay Podcast *** Political Podcast *** Lesbian *** Bravo *** Housewives *** Queer *** Liberal **** LGBTQ **** Killer Burlesque *** Host *** Portland *** Denver *** Nightmare on Strip Street *** Funny *** Comedy *** Democrat *** Progressive *** Comedian *** Jewish *** Politics *** Left *** San Francisco *** Minneapolis *** See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Adam Dunn is a Managing Director in the Boston, MA office for Berkadia with over 12 years of experience in commercial real estate and finance. Mr. Dunn specializes in multifamily housing investment advisory and equity placement across New England. Prior to joining Berkadia in December 2021, he was a Senior Director at JLL. Prior to JLL, he worked in property management operations with Archstone. During his career, Mr. Dunn has been involved in more than $4 billion of transactions and has professionally managed a portfolio of apartments valued at more than $500 million. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Adam Dunn:Website: https://berkadia.com LinkedIn: https://www.linkedin.com/in/adamdunncre/
The week, Julie & Brandy introduce their new segment “Libs in America” with Reality Star & Libfluencer™, Tevin Davis. *****CHECK OUT FREE EPISODES OF JULIE & BRANDY'S PATREON PODCAST**********FOLLOW JULIE ON INSTAGRAM & TWITTER****FOLLOW BRANDY ON INSTAGRAM & TWITTER***FOLLOW THEM ON FACEBOOK!****CHECK OUT THEIR T-SHIRTS!***EMAIL THEM! JulieBrandyPodcast@gmail.com*********FOLLOW TEVIN ON ALL HIS SOCIALS (VIA LINKTREE)CHECK OUT TEVIN'S INTERVIEW WITH VA GOVERNOR ABIGAIL SPANBERGER********************* Dumb Gay Politics with Julie & Brandy **** Dumb Gay Podcast with Julie & Brandy **** Julie Goldman **** Brandy Howard **** Julie and Brandy *** The People's Couch *** DGP *** Gay Podcast *** Political Podcast *** Lesbian *** Bravo *** Housewives *** Queer *** Liberal **** LGBTQ **** Killer Burlesque *** Host *** Portland *** Denver *** Nightmare on Strip Street *** Funny *** Comedy *** Democrat *** Progressive *** Comedian *** Jewish *** Politics *** Left *** San Francisco *** Minneapolis *** See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
After last week's nightmare Supreme Court ruling, Julie & Brandy thought things couldn't get any worse in the redistricting war, but they were dead wrong. Things have gotten much, much worse. **********CHECK OUT FREE EPISODES OF JULIE & BRANDY'S PATREON PODCAST**********FOLLOW JULIE ON INSTAGRAM & TWITTER****FOLLOW BRANDY ON INSTAGRAM & TWITTER***FOLLOW THEM ON FACEBOOK!****CHECK OUT THEIR T-SHIRTS!***EMAIL THEM! JulieBrandyPodcast@gmail.com****Get a Cameo from Black Trump! https://www.cameo.com/tdaddy2488?qid=1770156674&aaQueryId=31f2ace928e25faca6a7f7779ef01a51**************** Dumb Gay Politics with Julie & Brandy **** Dumb Gay Podcast with Julie & Brandy **** Julie Goldman **** Brandy Howard **** Julie and Brandy *** The People's Couch *** DGP *** Gay Podcast *** Political Podcast *** Lesbian *** Bravo *** Housewives *** Queer *** Liberal **** LGBTQ **** Killer Burlesque *** Host *** Portland *** Denver *** Nightmare on Strip Street *** Funny *** Comedy *** Democrat *** Progressive *** Comedian *** Jewish *** Politics *** Left *** San Francisco *** Minneapolis *** See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week, Julie & Brandy discuss the shooting at the White House Correspondents' Dinner. It's a heavy subject, but the girls try to approach it with humor and levity (after all, not a single person was hurt). Everyone is not going to agree with every take, and that's okay! Come for the humor, stay for the rage, and get ready to hear the most unique manifesto anyone has ever written (outside of Jerry Maguire). *****CHECK OUT FREE EPISODES OF JULIE & BRANDY'S PATREON PODCAST**********FOLLOW JULIE ON INSTAGRAM & TWITTER****FOLLOW BRANDY ON INSTAGRAM & TWITTER***CHECK OUT THEIR T-SHIRTS!***EMAIL THEM! JulieBrandyPodcast@gmail.com****GET A CAMEO FROM BLACK TRUMP!***DEALS FROM OUR SPONSORS!** NUTRAFOL: Save $15 off your first month subscription + free shipping. Go to www.Nutrafol.com and enter promo code DGP at checkout. **************** Dumb Gay Politics with Julie & Brandy **** Dumb Gay Podcast with Julie & Brandy **** Julie Goldman **** Brandy Howard **** Julie and Brandy *** The People's Couch *** DGP *** Gay Podcast *** Political Podcast *** Lesbian *** Bravo *** Housewives *** Queer *** Liberal **** LGBTQ **** Killer Burlesque *** Host *** Portland *** Denver *** Nightmare on Strip Street *** Funny *** Comedy *** Democrat *** Progressive *** Comedian *** Jewish *** Politics *** Left *** San Francisco *** Minneapolis *** See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week, Julie & Brandy read the Internet. Topics Include: Kaitlyn Jenner, the Military + Trump, Pam Bondi, Kash Patel, Joe Rogan, RFK Jr, the Pope, and psychedelic drugs. It sounds good on paper, but keep your expectations low. *****CHECK OUT FREE EPISODES OF JULIE & BRANDY'S PATREON PODCAST**********FOLLOW JULIE ON INSTAGRAM & TWITTER****FOLLOW BRANDY ON INSTAGRAM & TWITTER***CHECK OUT THEIR T-SHIRTS!***EMAIL THEM! JulieBrandyPodcast@gmail.com****CHECK OUT BETSY SALKIND'S YOUTUBE FOR MORE HILARIOUS RFK JR CONTENT!***DEALS FROM OUR SPONSORS!** ZBIOTICS PRE-ALCOHOL PROBIOTIC DRINK: Get 15% off at zbiotics.com/dumbgaypodcast and enter code dumbgaypodcast at checkout. ****************************** Dumb Gay Politics with Julie & Brandy **** Dumb Gay Podcast with Julie & Brandy **** Julie Goldman **** Brandy Howard **** Julie and Brandy *** The People's Couch *** DGP *** Gay Podcast *** Political Podcast *** Lesbian *** Bravo *** Housewives *** Queer *** Liberal **** LGBTQ **** Killer Burlesque *** Host *** Portland *** Denver *** Nightmare on Strip Street *** Funny *** Comedy *** Democrat *** Progressive *** Comedian *** Jewish *** Politics *** Left *** San Francisco *** Minneapolis *** See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.