Podcasts about retail services

Embracing possibilities with purpose, passion and ‘heartset'. Licca Li, Global Head of Growth and Marketing for Retail Services at IKEA, is a visionary leader who lives and leads with passion and purpose. She believes vision is not something to achieve, but it is the driver that lets you dare to continue. In this latest interview in my business leaders series, I am thrilled to share this conversation with Licca, who shares her insightful reflections on what it means to be a leader now in our rapidly evolving complex world, including how cultural communication and intelligence can work in reality in global teams. Licca emphasises the significance of being a connector, a communicator, and an imaginator in global leadership roles. As we discuss today's volatile world, Licca shares her thoughts on the need for leaders to cultivate inner clarity and emotional intelligence so they can achieve the balance between action and vision, delivering what's needed short term vs looking at an agenda for real change. What you will learn in this episode: Leadership starts with purpose and passion Daring to imagine and create possibilities How can cultural intelligence work in practice Gaining inner clarity as a leader How to maintain emotional intelligence in volatile times The difference between alignment and agreement in teams Leadership is about ‘heartset', not only mindset The balance between action and vision Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson  Email me: victoria@culturecuppa.com Website: https://culturecuppa.com

Welcome to the What's Next! Podcast with Tiffani Bova.    This week I am thrilled to share a conversation I had with Doug Stephens a while back. Doug is the Founder of Retail Prophet. He is one of the world's foremost retail industry futurists whose intellectual work has influenced well-known international retailers, agencies and brands like Walmart, Google, L'Oreal, Disney, BMW, Citibank, and LVMH. Doug is the author of two groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a Post-Digital World (2017). Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple corporate and academic advisory boards, including the David Sobey Centre for Innovation in Retail & Services at St. Mary's University. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world's leading publications and media outlets, including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company.   THIS EPISODE IS PERFECT FOR… anyone looking to understand the future of retail and what value brands can derive from maintaining storefronts, investing in multi-channel engagement and what disruptions might be right around the corner.   TODAY'S MAIN MESSAGE… Doug Stephens breaks down the past, present, and future of retail and talks about bringing metrics and experience into the future to keep stores open. Have we come full circle? Doug thinks so, and he is sharing just how. He also shares his insight on giants like Amazon, why he thinks they are ripe for disruption, the retail experience, how our current metrics are living in the past, and how brick-and-mortar stores can be your most powerful and measurable media channel.   WHAT I LOVE MOST…So often ,I get asked about the death of retail, so it was really great to get a chance to talk to an expert like Doug, who can shed more light on the realities.   Running time: 39:50   Subscribe on iTunes   Find Tiffani Online: LinkedIn Facebook X   Find Doug Online: LinkedIn Instagram X   Doug's Website: www.retailprophet.com   Doug's Books: The Retail Revival: Re-Imagining Business for the New Age of Consumerism Reengineering Retail: The Future of Selling in a Post-Digital World

The episode, recorded live at Shoptalk in the Berns Communications Group media room, opens with Steve Dennis and Michael LeBlanc surveying a broad sweep of headline-grabbing developments in the retail world. They highlight continued uncertainty around recently imposed tariffs and resulting economic ripples, as major international trade disputes stoke inflationary concerns. Stock market volatility factors heavily into the conversation, with the co-hosts noting how certain retail sectors—particularly home furnishings and high-end goods—may feel the pinch as shoppers tighten budgets.  Target's declining foot traffic draws focus as the hosts weigh whether brand controversies or stiff competition might be to blame. Next meet Barrie Scardina, President, Americas Retail Services at Cushman & Wakefield, who brings a fresh perspective born of decades in the retail industry. Her vantage point on commercial real estate challenges the traditional narrative of a “retail apocalypse.” She explains how, despite headlines about store closings, overall U.S. vacancy rates are incredibly low—largely because new construction has slowed and new types of tenants (from wellness providers to entertainment concepts) are snapping up available space. Barrie describes a rising tide of “experiential” retail, with everything from boutique fitness and medtail services to immersive brand pop-ups fueling a renewed sense of purpose in physical locations. She underscores how mixed-use developments and adaptive reuse—especially of outdated mall anchor spots—are revitalizing communities and increasing foot traffic. By blending residential, office, dining, and retail, these centers offer a lifestyle-oriented experience that resonates with modern shoppers. Ultimately, Barrie's insights challenge conventional wisdom, suggesting that success in retail real estate hinges on tapping into evolving consumer demands, fostering a community connection, and creating spaces that balance function with memorable experience. AboutBarrie Scardina joined global real estate solutions firm Cushman & Wakefield as Executive Managing Director and Head of Retail Services, Americas, in November of 2019, leading brokerage teams to deliver optimal solutions to retailers and brands. In 2022, Barrie was elevated to the role of Regional President, Northeast, leading brokerage and services across all service lines. In 2023, she took on the challenge of President of Americas Retail Services, Agency Leasing and Alliances, partnering across office, industrial and retail to provide nuanced client solutions. Barrie is consistently focused on delivering value to clients by serving as a trusted advisor and incorporating data, analytics, and business valuation as part of her strategies. This unique approach to client relationships ensures that the firm delivers against client goals, optimizing outcomes and mitigating risk. Barrie is results-oriented and remains focused on transforming the real estate landscape by strategically driving revenue, identifying operational efficiencies, and growing profitability. Prior to her appointment at Cushman & Wakefield, Barrie spent three decades leading vital retail initiatives across a variety of world-class organizations, including Polo Ralph Lauren, Liz Claiborne, The Children's Place and Tory Burch. She brings more than 15 years of executive experience to her current role with the firm, including expertise in creating long-range strategies, business forecasting, omni-channel inventory management, and system implementation and integration. Most recently, Barrie was with Calvin Klein, where she led the company's North American Retail Division as President, setting strategic direction for merchandising, consumer experience and operational improvements. Throughout her career, Barrie has focused on mentoring and developing talent and creating cultures that foster collaboration and equality. She is the executive sponsor for Cushman & Wakefield's Women's Integrated Network and serves on two diversity committees focused on improving the employee experience.AffiliationsGraduate of the Wharton School of Business' Philips Van Heusen Global Leadership Program (2017)Board Member of Safe Horizon (2017-2019)Member of Women's Retail Leadership Circle (WRLC)Member of the International Council for Shopping Centers (ICSC)Member of CHIEF Private Women's NetworkExecutive Sponsor of Cushman & Wakefield's Women's Integrated Network National ChapterMember of CREW NY; Participant at National levelRecognized by Globe St. as a Woman of Influence (2020) About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

"Your career is all about earning, learning and having fun." - Penny WinnPenny Winn, director of Ampol and Super Retail Group and former Director of Group Retail Services at Woolworths, discusses the transition from retail executive to board director, emphasising the importance of P&L experience, customer focus, and developing influence skills for boardroom success._____________Follow Podcast Host⁠⁠⁠⁠⁠⁠Richard Conway⁠⁠⁠⁠⁠⁠ on LinkedInFollow⁠⁠⁠⁠⁠⁠boardcycle⁠⁠⁠⁠⁠⁠ on LinkedInVisit the⁠⁠⁠⁠⁠⁠boardcycle website

Orlando's healthcare landscape is evolving, and Joel George, Executive Director of Retail Services at AdventHealth, is at the forefront of this transformation. In this interview, Joel shares how AdventHealth is advancing medical care in Orlando through innovative health parks and groundbreaking services. Discover the exciting future of medicine in Central Florida and how these developments are improving healthcare for the Orlando community

In this episode of Aviadev Insight Africa, Nomusa joins Jon to discuss Tourvest's involvement in revolutionizing the African travel landscape and their support for airlines and airports in developing their retail and catering solutions. Specifically, we explore how Tourvest has been working with FlySafair to deliver an improved onboard experience, driving ancillary airline revenues whilst rewarding crew for performance.  We finish by looking to the future and how a shift towards radical personalisation, focusing on flexibility, sustainability, and enhancing the passenger experience will change the passenger experience- all driven by harnessing the power of data.  You can meet Nomusa and the team at AviaDev Africa, June 19-21 in Windhoek, Namibia www.aviadev.com  Find out more about Tourvest here Connect with Nomusa  

Join us for an insightful conversation with Joel George, Executive Director of Retail Services at AdventHealth, as we delve into patient experience and healthcare strategy. Joel shares his background, patient experience philosophy, successful projects, and strategies for incorporating design thinking into patient-centered approaches. Tune in for valuable insights into enhancing patient satisfaction and transforming healthcare culture.

Anjee shares insights from Colliers' consumer studies. She describes the shift from traditional shopping habits to a more digital and socially driven approach, and notes the importance of integrating online and offline shopping experiences in order to cater to modern consumer preferences.Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today's episode, we talk with Anjee Solanki, Head of US Retail at Colliers. Colliers is a leading diversified professional services and investment management company. Colliers maximizes the potential of property and real assets to accelerate the success of clients, investors and people.GUEST BIOIn Anjee's current role, as National Director, Retail Services and Practice Groups for the U.S., she provides strategic leadership to more than 500 retail professionals nationally, covering investment sales, agency, retailer representation, and asset repositioning advisory services.Anjee Solanki brings 30 years of focused retail estate experience, and world-class expertise regarding everything retail to Colliers International. She provides strategic retail advisory services to enhance value for her clients with her expertise in lifestyle, community, power center, neighborhood, mixed-use retail/residential, and resort retail. Her strategy identifies current market and property inefficiencies to capture untapped value through asset repositioning, releasing, redevelopment, rehabilitation, proactive management, and enhanced marketing. Creative problem-solving is her specialty, and she becomes a key stakeholder with national and international retailers, such as JPMC, Opry City Stage/Ole Red and Tim Hortons, and many others. Her highly focused approach reduces the risk profile and provides clients with a thoughtful approach executing strategic multi-year planning initiatives.  TIMESTAMPS**(01:00) – All about Colliers**(03:28) – Anjee's retail outlook**(07:43) – Online vs. Offline shopping**(14:56) – The space supply issue**(19:25) – Physical space creates trust**(32:16) – Future thinking**(39:55) – Big growth strategies**(45:37) – Where to find Anjee**(45:37) – Sid's final thoughtsSPONSORServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.LINKSConnect with Anjee on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website

Craig and Ali Baker, Vice President at Avison Young in Toronto, discuss the dynamic landscape of Canadian retail, focusing on the transformative effects of the pandemic and the shift towards suburban markets. In the conversation, Baker highlights the resurgence of suburban strip plazas and the competitive nature of these markets, driven by the pandemic's influence on consumer mobility and retail preferences. Quick service restaurants, service retail, and boutique fitness studios are identified as areas of significant activity, indicating a move towards experiential and service-based retail offerings. The discussion also touches on challenges and opportunities in urban retail, emphasizing the importance of traffic generation and a diverse tenant mix for landlords. Looking forward, Baker shares insights on emerging trends and the continued importance of physical retail spaces. Despite the challenges posed by inflation and changing consumer habits, she remains optimistic about the retail sector's resilience and potential for growth. Baker's experiences and observations offer a comprehensive overview of the current state and future prospects of Canadian retail, highlighting the industry's adaptability and the critical role of strategic leasing and market understanding. Episode Sponsor: Salesforce - Turn today's shopping trends into tomorrow's retail success. Visit Salesforce to see the global insights from Salesforce to boost your bottom line.Featured During this Episode: Ali Baker, Vice President at Avison YoungAvison Young This podcast is the audio version of the The Interview Series video podcasts by Retail Insider Canada are available through our Retail Insider YouTube Channel where you can subscribe and be notified when new video episodes are available. Subscribe, Rate, and Review our Retail Insider Podcast! Follow Craig:LinkedIn: www.linkedin.com/in/CraigPattersonTorontoInstagram: @craig_patterson_torontoTwitter: @RI_EIC Follow Retail Insider:LinkedIn: www.linkedin.com/company/Retail-InsiderFacebook: https://www.facebook.com/RetailInsider/Twitter: @RetailInsider_Instagram: @Retail_Insider_CanadaListen & Subscribe:Apple PodcastsSpotifyOvercastStitcherShare your thoughts!Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

This episode explores the commercial real estate industry on a global level with Gene Spiegelman, Partner at RIPCO Real Estate.The Crexi Podcast explores various aspects of the commercial real estate industry in conversation with some of the top CRE professionals in the space. In each episode, we feature different guests to tap into their wealth of CRE expertise and explore the latest trends and updates from the world of commercial real estate. Sitting with Crexi's Ashley Kobovitch, Gene shares his experience in the retail real estate industry over the past 27 years, highlighting his growth from a newcomer to a leading expert. He explains how the industry has shifted over the years, including the need to enhance business development mindsets with the use of new technologies. From valuable advice to young broker to navigating the turbulent tides of changing interest rates, investor sentiment, and transaction behaviors, Gene and Ashley's wide-ranging conversation includes: Introduction and Guest BackgroundGene Spiegelman's Career JourneyLessons Learned and Favorite Mistakes MadeThe Importance of Fundamentals in Real EstateClimbing the Ranks in Commercial Real EstateBuilding and Training Successful TeamsThe Importance of Networking in Real EstateThe Intersection of Personal Life and Real EstateThe Role of Intuition and Networking in Building a BrandThe Value of Community Contribution in Professional GrowthThe Impact of New Technologies on Business DevelopmentThe Journey of Team Growth at RIPCOThe Current Market Overview and PredictionsThe Role of Consumer Spending in the EconomyAdvice for Young Brokers and InvestorsClosing Remarks and Sign-offs About Gene Spiegelman:Gene Spiegelman has been a prominent leader in the retail real estate industry for the past 27 years and is regarded as a foremost industry expert. His passionate commitment to his clients and acumen in negotiating complex retail transactions have distinguished him in the field. With extensive experience in retailer and landlord representation on a global scale, Gene possesses a unique perspective with a specific emphasis on the urban, luxury, and specialty retail sectors.In June 2018, Gene joined RIPCO Real Estate LLC as Vice Chairman & Principal. Moving into an entrepreneurial role, Gene has focused on growing the New York metro region's largest independent retail services firm and providing clients with the expertise and guidance required to navigate the complexities of today's retail environment.Before joining RIPCO, Gene enjoyed a distinguished 18-year career at Cushman & Wakefield. He was widely credited with launching Retail Services in the United States and is highly regarded for his passionate commitment to its growth to become an industry leader. He was also recognized as a five-time Cushman & Wakefield leading retail producer and consistently ranked among the firm's top-producing real estate professionals.In 2014, Gene was named Head of North America Retail Services, providing leadership for the United States, Canada, and Mexico and coordinating C&W's global cross-border retail initiatives. He drove Cushman & Wakefield's client-only mandate across the Retail Platform and prepared Retail Services for future growth following the 2015 merger with DTZ.In 2015, Gene negotiated the most significant retail deal in modern-day Boston history with his representation of Millennium Tower Boston in the lease of 142,000 square feet to Primark in the city's renowned Downtown Crossing. He is also a two-time winner of the Real Estate Board of New York's Retail Deal of the Year Award for representing Crate & Barrel in a 48,000 square-foot lease at 611 Broadway in 2001 and Gucci in its lease to Diesel at 685 Fifth Avenue in 2008.He frequently contributes to important news publications and broadcast outlets, providing commentary and insight on retail industry trends and events. Gene received a Master's degree in Real Estate Investment and Development from New York University and is a graduate of the University of Maryland. He is a member of the Real Estate Board of New York, the International Council of Shopping Centers, Young Men's/Women's Real Estate Association of New York. If you enjoyed this episode, please subscribe to our newsletter to receive the very next one delivered straight to your inbox. For show notes, past guests, and more CRE content, please check out Crexi Insights. Ready to find your next CRE property? Visit Crexi and immediately browse hundreds of thousands of available commercial properties. Follow Crexi:https://www.crexi.com/​ https://www.crexi.com/instagram​ https://www.crexi.com/facebook​ https://www.crexi.com/twitter​ https://www.crexi.com/linkedin​ https://www.youtube.com/crexi

Customer expectations continue to evolve, and when considering a purchase — a big ticket item or even a smaller one — they often look for flexibility in payment options. Merchants and retailers operate in an increasingly competitive space, seeking to create a better customer experience to win greater loyalty and frequency while also increasing sales. The customer/merchant relationship does not have to be one of opposition. There are solutions that can benefit both.    The Connected Commerce and Strategic Growth division of Citi Retail Services is designed to reimagine point-of-sale (POS) lending. The team conceptualizes how finance products can be integrated with merchants' POS systems and how to make it easier for merchants to connect with Citi. The information is leveraged when building products and merchant connection points, enabling customers to access relevant lending products when checking out or buying merchandise. Indeed, Citi's research revealed that both consumers and merchants are looking for multiple payment options at the checkout. In fact, 90% of surveyed consumers agreed that retailers need to offer various payment options at the POS. Designed for consumers and retailers, Citi Pay® products help consumers understand the monthly cost of a product. Instead of focusing on the total transaction amount, they can assess purchases based on the associated monthly payments. This process helps consumers determine how the product or the purchase best fits into their budget. In this podcast, Mark Johnson, CEO of Loyalty360, spoke with Terry O'Neil, Head of Connected Commerce and Strategic Growth for Citi Retail Services, about the future of POS lending, the strategic partnerships Citi's formed to enable Citi Pay®, and how merchants shouldn't underestimate the power of an embedded payment product in building customer loyalty. 

In this episode of In The Club powered by Club Colors, John Morris, AdamStoczynski, and Myra Haley are joined by Derick Robertson, Director of Retail Services at Georgia Southern University, who shares his passion for developing a memorable student experience. Derick details the importance of actively listening to what university students have to say and the significance of keeping up with changing trends. He shares how partnerships, such as the one with Club Colors, have played a crucial role in promoting their brand identity and creating impactful marketing solutions. The discussion also navigates through his career journey, going back to college for a master's degree, managing staff, and the excitement and challenges brought about by the NIL rules in college athletics.KEY TAKEAWAYSPrioritize the Student Experience: Derick emphasizes the importance of focusing on the student experience to create a vibrant and engaging campus atmosphere.Adaptability and Innovation: College retail needs to evolve with changing times. Derick discusses how being adaptable and open to new ideas is crucial for success.Experiential Marketing: Learn how Georgia Southern University leverages student influencers, commitment boxes, and other experiential marketing techniques to enhance brand engagement.Building Partnerships: Explore the significance of building partnerships with vendors and sponsors who contribute valuable ideas and collaborate in creating memorable experiences.Inclusive Branding: Derick shares the evolution of commitment boxes, making them inclusive for students from various disciplines, fostering a sense of unity and pride in the university.QUOTES"In college retail, we have been doing the same thing for years. Times are changing, students are changing. It's my job to find new things and meet the students where they're at.""Every campus is unique, even when they share similar qualities. Everyone gets the same treatment, the same interactions, but the conversations might look very different.""College is all about experience. If you can create that experiential place for students to want to be, then you're well ahead of anybody else.""The brands that college is all about experience. It's a hundred percent about experience. Why did you choose to come to our school? Because I wanted the experience."Connect and learn more about Derick Robertson.https://www.linkedin.com/in/derick-robertson-52aa921b8/If you enjoyed this episode of In the Club Podcast with Club Colors, please leave us a review on your favorite podcasting platform!Club Colors: https://www.clubcolors.com/

In today's episode, Kiri Masters is joined by Julie Spear, the Head of Retail Services at Acadia. Kiri Masters and Julie Spear explore the downsides of Amazon resellers, and dissect the reseller model's challenges, discussing control and costs, and why it may not suit your brand. Key Highlights: - Reseller Model Insights: We define resellers and differentiate between authorized and unauthorized ones, delineating the blurred lines between resellers and agencies. - Reseller Versus Other Models: Referencing a conversation with Acadia's CEO, Jared Belsky, we contrast resellers with other marketplace strategies. - Attractiveness of Resellers: Why many brands find resellers appealing despite potential downsides – discussing the lure of expertise, operational ease, and perceived cash flow benefits. - Brand Vision Conflicts: How a partnership with a reseller might limit a brand's strategic possibilities, shackle product launches, and blur key data insights. - Turnover and Terms: Analyzing the effect of resellers' turnover terms on brands, spotlighting the risks of mismatched expectations. - Case Study: The repercussions of a reseller mismanaging Snow Peak's pricing and the broader implications for brand image. - Transitional Challenges: The difficulties brands face in moving away from resellers toward direct sales models, such as reasserting brand registry rights and the daunting task of reinstating operational capacity. - Payment Terms and Paperwork: Unveiling the reality behind the upfront payment attraction and the potential for unfavorable payment terms. - Direct Sales Comparison: Discussing the financial dynamics between selling through resellers, directly to Amazon, or on the marketplace. - Brand Control Limitations: Examining the reduced control over brand portrayal, the infrequent updating of product detail pages, and suboptimal SEO practices under reseller partnerships. - Cost Considerations: Julie Spear breaks down the multiple costs associated with resellers, including media investment, supply chain expenses, and significant fees. -  Partnership Models: Kiri stresses that no singular model is flawless and discusses how revenue-based partnerships could stifle business growth. -  Assortment Selection: Lastly, we touch on the issue of resellers cherry-picking inventory, leaving brands to strategize on marketing and selling the remaining products.

In today's episode, Kiri Masters is joined by Julie Spear, the Head of Retail Services at Acadia, and Ross Walker, Senior Paid Media Manager. Today, they are diving deep into the world of retail media networks. They're tackling the big questions about brand expansion into new retail media networks, the challenges involved, and the strategies for success. Stay tuned as they unpack the complexities of navigating this dynamic landscape and provide actionable insights that can transform the way you allocate your advertising budget and optimize your presence across different platforms. In this episode Kiri, Julie and Ross discuss: - Challenges brands face when expanding into new retail media networks. - Navigating budget allocation and overcoming organizational silos. - Addressing concerns such as incrementality, cannibalization, and bandwidth constraints. - Julie Spear's queries about markers for readiness and performance metrics. - Ross Walker's insights on the importance of a clear business trend view post-ad investment. - The strategic approach for managing retail media to ensure advertising efficiency. - Analyzing brand investment impact across various sales channels. - Understanding channel offerings and customer buying habits as they affect product performance. - Testing strategies across multiple retail networks to discern customer engagement and response. - Approaches for measuring the success of a channel in terms of incremental sales and CPA. - Importance and challenges of obtaining third-party data and search volume trends. - Potential of specific platforms like Kroger and the pitfalls of managed service options. - Exploring the effectiveness of retail media channels by looking beyond their own reporting. - Setting clear goals and a timeframe when testing retail media network campaigns. - Measuring incrementality and the reality of limited customer data access. - The impact of privacy policies on the ability to prove incremental new customer acquisition. - The overarching goal of meeting and improving the customer experience on various platforms.

In today's episode, Mike and Myles dive deep into the emerging world of liquid restaking. They take a deep look into the inner workings of depositing staked ETH into protocols like Eigenlayer to earn additional yield. They discuss competitive dynamics between these protocols, whether this is positive or dangerous for Ethereum, and implications for ETH becoming "crypto native treasuries" that export security and create collateral for DeFi. We hope you enjoy! Follow Myles: https://twitter.com/MylesOneil Follow Mike: https://twitter.com/MikeIppolito_ Subscribe on YouTube: https://bit.ly/3R1D1D9 Subscribe on Apple: https://apple.co/3pQTfmD Subscribe on Spotify: https://spoti.fi/3cpKZXH Get top market insights and the latest in crypto news. Subscribe to Blockworks Daily Newsletter: https://blockworks.co/newsletter/ - - Crypto's premier institutional conference returns to London in March 2024 and we've got a killer deal for Black Friday...or as we call it BlackRock Friday. For a limited time we're running a 20% promo on our 4 pack of DAS tickets. For just 399 GBP per ticket you can share the room with the world's top executives and hear from some of the largest institutions in crypto.  Grab 3 friends or 3 colleagues and use code BLACKROCK for 20% off on 4 pack tickets. Only valid until Nov 27th. Use code "BLACKROCKBELL" at: https://blockworks.co/event/digital-asset-summit-2024-london/home - - Timestamps (0:00) Introduction (5:11) Balance Sheets of Liquid Staking Protocols (10:14) Eigen Layer Operating Model (26:53) DAS London Ad (28:02) Competitive Landscape of Liquid Staking (36:53) End Game of Eth Security (43:44) Blackrock Promo (44:42) Institutional vs Retail Services (52:05) Go to Market for Liquid Restaking Protocols (57:40) Is Liquid Restaking ETH Dangerous? (1:09:13) Check the Code is a Meme (For Now) - - Disclaimer: Nothing said on Bell Curve is a recommendation to buy or sell securities or tokens. This podcast is for informational purposes only, and any views expressed by anyone on the show are solely our opinions, not financial advice. Mike, Jason, Michael, Vance and our guests may hold positions in the companies, funds, or projects discussed.tt and our guests may hold positions in the companies, funds, or projects discussed.

First solo episode in 11 months Why the 11 month layoff? What to expect going forward over the next year Walking & Intermittant Fasting Listen to Smartless - #JasonBateman #WillArnet #SeanHayes #ApplePodcasts _________________________________________________________________________________ Today's Topic is built around this LinkedIn post...Hope you enjoy _________________________________________________________________________________ There are many jobs that would NOT get done without onsite employees Examples include, but are not limited to… #FirstResponders, #Military, #Hospitality, #Retail Services, #Construction, #Machine Operators and the vast majority of #teachers  If you happen to fall into any of the categories, the balance of this post does NOT apply to you Enjoy the rest of your day! ———————————————— Now let's get down to business… Who else, besides me, is done with the ‘Back to the office' vs. ‘Remote' debate????? It's a joke!!!  Prior to the pandemic, the typcial office was anything but a ‘tight ship' It was the opposite! Conpanies had been transformed in country clubs, game rooms and meditation retreats; with stocked kitchens, beer carts and dogs & cats running amuck All in the name of employee engagement, retention and happiness!!!  The result: People LOVED their ‘jobs', BUT they weren't working!!! Then the Pandemic hit!!!  The world was coming to end! Wait…No it wasn't! PPP loans saved the day They were handed out like Candy to companies that didn't even need the money!!! And? They spent it foolishly!!!  ———————————————— Now the chickens have come home to roost!!!  And although employers enabled this mess — employees are just as complicit in it This is my take on the ‘back to the office' vs. ‘remote' saga. Listen now. @JCE Consulting #management #sales #hybrid #remote #ai #zoom #msteams #employeeengagement

Our expert hosts Kate Moody is joined by some great guests to talk about the most notable fintech, financial services and banking news from the past week. This week's guests include: Stephany Kirkpatrick, CEO & Founder at Orum Mandy Beech, Director of Retail Services at Nationwide Uneesa Zaman, CEO of UneesaFinance We cover the following stories from the fintech and financial services space: Orum launch a first-of-its-kind account verification tool for FedNow Metro Bank find a way out... and a new controller shareholder Nationwide unveil their first major rebrand in 36 years A new open-banking lending platform comes to Bahrain Spanish banks trial a digital Euro US politican George Santos faces charges of wire fraud and money laundering Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry. Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL. Whether you're already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com! Special Guests: Mandy Beech, Stephany Kirkpatrick, and Uneesa Zaman.

Is Montana's move against TikTok a speed bump or the start of a trend? (00:21) Bill Mann discusses: - How Snap, Meta Platforms, and Alphabet are watching the latest act in the TikTok drama - Shares of Bath & Body Works popping 10% on its latest earnings report - Names for scented candles (14:15) As the retail landscape continues to evolve, Motley Fool contributor Rachel Warren talks with Anjee Solanki, Director of Retail Services at Colliers, about one category that's holding its own. Companies discussed: META, GOOG, GOOGL, SNAP, BBWI, DG, ELF, ULTA Host: Chris Hill Guests: Bill Matt, Rachel Warren, Anjee Solanki Producer: Ricky Mulvey Engineers: Dan Boyd, Kyle Carruthers

Meet Deviprasad Rambhatla, SVP & Sector Head, Retail Services & Transportation at Wipro. Deviprasad is a business growth leader at Wipro with a strong background in computer science and systems engineering. With a Wharton School of Business graduate degree, Deviprasad is well-equipped to tackle complex challenges in today's retail landscape. Join us in this episode, hosted by Top Retail Influencer DeAnn Campbell, as she and Deviprasad explore the challenges facing the retail industry today and how businesses can overcome them. From financial instability to changing buyer preferences and labor scarcities, they'll discuss strategies for addressing these hurdles head-on. Tune in now to learn more! - - - - - - Hosted by: Top Retail Influencer, DeAnn Campbell Produced by: Gabriella Bock

TAKEAWAYS explores learning from the wisdom of others. We had another great live NAIOP SOUTHERN NEVADA Program in April. Keep reading for a summary and listen to the audio below. After a brief intro to the NAIOP program, you will hear the panelists themselves and the program in its entirety. I hope you enjoy! NAIOP April 2023 - Breakfast Program The participants included: Dan Doherty, SIOR, Vice Chairman - Industrial Division, Colliers International Marc Magliarditi, SIOR, First Vice President, CBRE Scot Marker, Director of Retail Services, Cushman & Wakefield The program was moderated by Reed Gottesman, Senior Vice President, Regional Manager Schnitzer Properties This program was sponsored by COX Business When you click to listen to the program you're going to hear applause and then you will hear the full program. I hope you enjoy this episode and stay tuned for more! Thank you for listening! Please subscribe to “TAKEAWAYS” on iTunes, and make sure to rate and review wherever you get your podcasts.

In today's episode of the eCom Logistics Podcast, we welcome Melissa Minkow, Director of Retail Strategy at CI&T. For this part of our Women in Supply Chain, Retail, and Ecommerce series, we talk about the role of consumer insights when it comes to success in retail.Melissa shares her early experience with Target Canada and how doing retail coverage at a global research company essentially widened her perspective on retail and commerce overall. She also dives deep into the various models we are seeing today that significantly affect not only the businesses but also the consumers directly. ABOUT MELISSAMelissa Minkow is the Director of Retail Strategy at CI&T, a global digital solutions provider for some of the world's largest retailers and companies. Previously, she was a senior principal advisor focusing on omni-channel retail, e-commerce, and social commerce at global research and advisory company, Gartner and was a business analyst in merchandising strategy at Target. At CI&T, Melissa is responsible for synthesizing strategy, insights and data to help identify actionable retail services trends and lead strategic sales and client engagements. She is a RETHINK Retail Top Influencer, a RetailWire BrainTrust Expert, and a retail futurist whose methodology is rooted in cross-industry consumer insights and innovation. HIGHLIGHTS04:18 What happened with Target Canada?09:46 Understanding the model that Shein created16:26 Identifying what is important to the midmarket25:18 The importance of one-to-one creation models29:26 Taking a "less is more" approach to combat expenses in retail QUOTES20:07 Start shaping demand as a retailer- Melissa: "So many retail models can be aggregated over time. You'll see maybe there are some types of products in particular that need to be delivered before Wednesday but there are other types of products that people just aren't ordering over the weekend. There's so much advancement that could still happen with demand forecasting that trickles into logistics."27:03 We need to recognize the fragmentation of interests for consumers - Melissa: "There are so many diverging interests when it comes to both wants and needs at a product level. Retailers that are able to cater to an individual will see repeat business in that way. That's ultimately what personalization is." Find out more about Melissa in the links below:LinkedIn: https://www.linkedin.com/in/melissa-minkow/Website: https://ciandt.com/us/en-us/our-work/retail-and-commerce

For businesses, tax season can be especially stressful, given the weight of information to prepare and consider, along with various changes coming from the IRS. The Tax Cuts and Jobs Act of 2017 amended Code Section 174, whereby requiring companies to capitalize and amortize costs for their R&D expenses starting in the 2022 tax year. Prior to this amendment, companies were able to fully deduct their qualified R&D expenses in a given tax year. What do companies need to know about their taxes regarding R&D expenses moving forward? In a new episode of “On the Shop Floor,” hosts Colby Horn and Jody Allred, both Partners-in-Charge of Manufacturing, Distribution, and Retail Services at Weaver, interviewed Nancy Imholte, Director of R&D Tax Credit Services, and Kurtis Dixon, Tax Services Partner. The group discussed steps they recommend to their clients to implement the changes to 174 and how it will affect this and future year's tax filings. The four also talked about …. The requirements of Code Section 174 and some of the uncertainty about what is and is not included; The impact on tax provision calculations for C-Corps; What this amendment now means for the future of expenses for R&D; and The need to keep clients informed about how Code Section 174 will impact the way they file taxes this year. Imholte explained the consequences of the changes, “It's just trying to figure out a way to show that at a minimum you've got to capitalize whatever you have qualified as R&D tax credit cost. But it's really broader than that [qualifying R&D tax credit cost] of what should be capitalized. It's important to make sure they are actually making the right change in their reporting. If we're not their tax preparer, their tax preparer needs to be made aware of that change and it needs to be reported on returns.” Imholte went on to mention that companies need to look at their R&D credits “a lot earlier to make sure that when they are filing their extensions that all of their payments are made to minimize any penalties…and then that if you have tax provision that you will need that information as well so that you can have all of that included in your [calculations].” With regards to the impact on tax provisions calculations, Dixon added, “In theory, you're going to pay more taxes on your tax return. You have this big expense that now, for tax purposes, is being amortized over this 5-year, maybe 15-year period, depending on what it is. So, you're going to have higher taxable income, lower expenses, and you're going to have this deferred tax asset that will flip. Nancy Imholte has 20 years of public accounting experience, 11 of which have been with Weaver, and currently leads research and development (R&D) tax credit services for Weaver. She works with clients to determine their eligibility for R&D credits and performs the necessary calculations. Nancy also provides tax planning consultation and helps clients resolve issues with federal and state authorities. Nancy earned a bachelor's degree in accounting from Texas Lutheran University. Kurtis Dixon has more than 15 years of experience in public accounting and focuses on providing tax compliance, planning and consulting services to Corporations, S Corporations, Partnerships and individuals. Kurtis also has experience with preparation and review of income tax provisions. He earned his bachelor's degree in accounting, master's degree in taxation and master of business administration degrees all from the University of Texas at Arlington.

The Australian Banking Association's Anna Bligh recently highlighted the growing role Australia Post is playing in providing banking services via contracts with many banks in Australia Post outlets. We discuss with the general manager of retail services Josh Bannister what Bank@Post presently covers for regional Australians.

Welcome to the Limitless Potential podcast, where you can dive into the personal, business and career-rich top-achiever tips, techniques, stories and experiences of some incredibly successful and inspirational people, each with their own perspectives and journeys and each with golden nuggets of wisdom which might just change your life. If you are ready to move your life, relationships, or your career to the next level and overcome the limitations that hold you back in life… this is the podcast for you. You will be able to unleash your Limitless Potential from the first episode on. With more than 18 years of experience in Consulting, Strategy, Innovation and Technology in multiple sectors, Inês Vaz Pereira is an inspirational leader who has a natural talent to engage people in successful journeys of change. Inês has led Technological Transformation projects in Energy, Retail Services, Telecommunications, Aviation, Technology, Banking, Construction, Insurance and also in the Public Sector. She joined EY (Ernst & Young) Portugal in 2021 and is Associate Partner in People Advisory Services. With a Degree in social and organisational psychology, a European Masters in industrial relations and an Executive Masters in business management, it's no wonder Inês' career has been on the fast track. In fact, she has through her inspired leadership and delivery style garnered a top class reputation resulting in many exciting growth opportunities. https://www.linkedin.com/in/inesvazpereira/ About the Host Tracy Stone is an executive trainer, transformational coach, international bestselling author, renowned clinical hypnotherapist and inspirational speaker. Tracy has spent 30+ years in some of the world's largest and most prestigious global businesses helping senior management teams maximise their strengths and eliminate major process, engagement and cultural issues. From New York to Sydney, she built a phenomenal reputation as a world-class problem solver and ‘transformation whisperer'. Her many awards are testament to her ability to make concrete and significant changes to the thousands who have joined her much acclaimed workshops, trainings and coaching events. Tracy has taken those years of experience in identifying the true root cause of problems and uncovering solutions that provide brilliant results and now uses her finely tuned skills to make spectacular and lasting transformational shifts in her client's personal lives and careers through her unrivalled courses, coaching, and highly personalised 1:1 or focused group hypnotherapy. In 2020 and 2021 Tracy became an international best-selling author with the uplifting and inspirational anthology books Ignite Happiness and Ignite Possibilities. In December 2021 Tracy published her best-selling solo book ‘Love Remains – A Guide Through Grief'. Instagram: https://www.instagram.com/tracy.stone... Website: https://limitlesspotential.co.uk/

There are labor shortages in a variety of industries—especially manufacturing. The National Association of Manufacturers predicts there may be a gap of 2.1 million workers amounting to one trillion dollars by 2030. Clearly, something is stirring in the manufacturing industry economy. But what is the forecast for the immediate future?On today's episode of Location3, a Weaver: Beyond the Numbers podcast, Hosts Howard Altshuler, Partner-in-Charge of Real Estate Services, and Rob Nowak, Partner in Tax Services at Weaver, are joined by partners Colby Horn, Partner-in-Charge of Manufacturing, Distribution, and Retail Services at Weaver and Jody Allred, Partner-in-Charge of Manufacturing, Distribution, and Retail Services at Weaver, to talk about their new podcast launch and trends impacting warehouse space and leasing.Altshuler, Nowak, Horn, and Allred also talked about…1. Horn and Allred's impending launch of the On the Shop Floor manufacturing podcast series 2. Vacancies increased in the second half of 2022, indicating a softening in the leasing market3. The outlook for the manufacturing market's economy in 2023 Horn explained why warehousing space was at a premium due to the pandemic. “Obviously, during COVID, people weren't able to attend concerts, sports events and other activities. Their spending shifted to more to tangible things like buying clothes or furniture. That switch definitely created stress on the supply chain. It's been forcing a lot of our clients or people in our industry to over purchase, and with that over purchasing, warehouse space is at a premium.” However, that premium is eroding with vacancies up across the warehouse leasing market.The slowdown in activity is not affecting the market at the same rate or velocity. Allred provided some projections on what is in store for the manufacturing economy based on recent surveys. “I think what we're seeing depends on geography, it depends on what industry within manufacturing distribution retail you're in.”What the market is really telling us is that uncertainty has returned and we all hope for a soft landing recession but need to continue contingency planning that will allow for nimble market response.Colby Horn is Partner-in-Charge of Manufacturing, Distribution, and Retail Services at Weaver and has more than 17 years of experience in auditing, accounting, and consulting. Colby's practice emphasis has been focused on providing financial statement attestation for both non-public and public clients, employee benefit plan audits, as well as advising clients in all aspects of mergers, acquisitions, divestitures and due diligence activities. He attended the University of North Texas, where he earned a BS in Accounting. Jody Allred is Partner-in-Charge of Manufacturing, Distribution, and Retail Services at Weaver and has more than 20 years of experience in public accounting, a deep background in both financial statement audit and advisory services, and a passion for client service. His current professional emphasis is on internal audit (both outsourced and co-sourced), enterprise risk management, Sarbanes-Oxley (SOX) compliance, business process improvement consulting, joint interest auditing, and accounting standard adoption consulting. Jody holds a BA and MA in Accounting from Abilene Christian University. Jody specializes in governance, risk, and compliance management for various sectors such as manufacturing, distribution, oil and gas, and construction.

Today's blockchain and cryptocurrency news Bitcoin is down slightly at $16,712 Ethereum is down slightly at $1,216 Binance Coin is up slightly at $247 Lido Dao, up 16% Bitcoin developer Luke Dashjr says he's lost over 200BTC in hack. SFC is increasing access to retail investors, Hong Kong bolsters retail facing services. Animoca negotiates extended deadline Unsellable is building the world's largest collection of worthless NFTs UK to enforce tax exemptions for foreign investors Learn more about your ad choices. Visit megaphone.fm/adchoices

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Our guest this episode is John Derderian, president and COO of Allegiance Retail Services, the supermarket co-op of 110 stores based in Iselin, NJ.  The former Pathmark executive, whose grocery career began in 1975, talks about current labor challenges, supply chain dysfunction and the biggest hurdles facing independent grocers.

What are the inherent benefits of being multilingual? In this episode, guest Tatyana Sergeyeva joins host Simon Hodgkins. Tatyana is the Vice President, Credit Cards & Retail Services at Wells Fargo and is on the WorldChicago Board of Directors. She is fluent in five languages and has lived in five countries. Tatyana's experience includes international consulting, financial services, content strategy, e-learning, and publishing.

Donald Bloom is the President & CEO of Prime Retail Services, Inc., an international company with operations in the U.S., Canada, and Mexico. Prime provides construction services, equipment installation, technology deployment and multi-site electrical services to national and international, multi-site property owners and managers.  Since 2003, the team of professionals at Prime has offered excellent services to its clients by keeping operation focused project teams. Donald holds a Bachelor of Business Administration in Accounting from the University of Georgia and has held a CPA license. After graduation, Donald worked with regional CPA firms working with audit, tax, and business consulting clients. The experience in public accounting provided Donald with the experience to start other business ventures in Georgia.  Donald was a founder of Cagle, Bloom and Company which provide capital funding guidance to business owners in North Georgia. Donald was a founder in Tab Merchandising which provided retail teams for big box store set-ups and remodel programs.  The mission of Prime is to be great at managing projects and to make a lifetime impact on each person it encounters. This has been Donald's greatest passion and is lived out both personally and professionally. His wife, Joy, and twelve children also share in the pursuit of this daily purpose. This positive impact is created by living out the core values of Prime which are: honesty, integrity, hard work, putting others above themselves and thanking God for His provision.  Donald's family mission is to love his wife as Christ loved the Church. He measures this by asking his wife and children for frequent feedback and in doing so, has generated strong support of this mission by everyone in the family. Donald and Joy both strive to encourage other husbands and wives to pursue a flourishing marriage. 

Kuala Lumpur has close to 200 shopping malls and there are new ones being built and launched. However, not all malls are created equal. Some malls struggle and some are abandoned. What factors make and break a mall and what can we do with these struggling malls? Murli Menon, Director of Retail Services at Savills Malaysia share his thoughts with us. Image credit: Unsplash.com

David DeSantis has been a Partner and Managing Broker at TTR Sotheby's International Realty since 2007. Prior to his affiliation with the firm, David served as Vice President of Sales & Marketing for PN Hoffman, one of Washington's DC's preeminent builders of luxury multifamily housing and mixed-use property. David joined PN Hoffman in 2004 from Archstone, the successor to the former Charles E. Smith Companies of Washington DC, where he served as Vice President of Retail Services and Business Development and, before that, David spent over a decade in public service and advocacy on real estate, consumer and technology issues, serving in a senior role at the Federal Trade Commission during the administration of President Bill Clinton. We want to know his story. Welcome to the show, Dave!

David DeSantis has been a Partner and Managing Broker at TTR Sotheby's International Realty since 2007. Prior to his affiliation with the firm, David served as Vice President of Sales & Marketing for PN Hoffman, one of Washington's DC's preeminent builders of luxury multifamily housing and mixed-use property. David joined PN Hoffman in 2004 from Archstone, the successor to the former Charles E. Smith Companies of Washington DC, where he served as Vice President of Retail Services and Business Development and, before that, David spent over a decade in public service and advocacy on real estate, consumer and technology issues, serving in a senior role at the Federal Trade Commission during the administration of President Bill Clinton. We want to know his story. Welcome to the show, Dave!

Sam Fazeli, Senior Pharmaceutical Analyst and Head of EMEA Research with Bloomberg Intelligence, discusses what we know about Omicron, the latest coronavirus variant, and how effective vaccines can be in limiting its spread. Matt Forester, Chief Investment Officer for Lockwood Advisors at BNY Mellon Pershing, offers his outlook on holiday shopping amid supply chain bottlenecks and the Omicron variant. Jeffrey Kleintop, Charles Schwab Chief Global Investment Strategist, discusses his market outlook amid the emergence of Omicron. Anjee Solanki, National Director of Retail Services for the US for Colliers, talks about retail activity ahead of the holidays. Hosted by Paul Sweeney and Matt Miller. See omnystudio.com/listener for privacy information.

~If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show)~Craig and John G. Crombie, Executive Managing Director of Retail Services Canada at Cushman & Wakefield, discuss a shift in retail over the course of the pandemic as we look to the future after a significant digital transformation.Interviewed this episode:John G. Crombie, Executive Managing Director, Retail Services, Canada | ICD.D at Cushman & WakefieldCushman & Wakefield The Interview Series podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Weekly podcast where Craig and Lee discuss popular content published on Retail Insider which is part of the The Retail Insider Podcast Network. Subscribe, Rate, and Review our Retail Insider Podcast!Follow Craig: LinkedIn: www.linkedin.com/in/CraigPattersonTorontoInstagram: @craig_patterson_torontoTwitter: @RI_EIC Follow Retail Insider: LinkedIn: www.linkedin.com/company/Retail-InsiderFacebook: https://www.facebook.com/RetailInsider/Twitter: @RetailInsider_Instagram: @Retail_Insider_Canada Listen & Subscribe:Apple PodcastsSpotifyOvercastStitcher Share your thoughts! Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show! Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

In this episode of The Idealcast, Gene Kim speaks with Dr. Steven Spear on his critiques of several articles from the NY Times and the Wall Street Journal, and their characterization of the impact of “Just in Time” supply chains and the widespread shortages caused by the COVID-19 global pandemic. While the unprecedented health crisis created a widespread shortage of almost everything—from toilet paper to semiconductor chips to raw materials vital for medical materials—with results that impacted everyday life on a global scale, Dr. Spear makes the claim that Just In Time lessened the severity of shortages, as opposed to causing them. The discussion is informed by Spear's work on accelerating learning dynamics within organizations and the Toyota Production System, and from his time observing and working directly with a tier-one Toyota supplier. Kim and Spear dive deep into supply chain dynamics and why they are important to society. The discussion delves into how “just in time” (JIT) manufacturing not only revolutionized manufacturing but also the entire manufacturing supply chain and how it increased (not decreased) resilience, productivity, efficiency, and prosperity.  They also explore the structure and dynamics of these JIT supply chains, as well as the similarities of the famous Netflix Chaos Monkey, famous for helping Netflix build resilient services that can survive even widespread cloud outages and the larger, emerging field of Chaos Engineers (arguably, a subset of resilience engineering). Additionally, they explore Toyota's manufacturing and how its history helped it become one of the least impacted by the semiconductor shortages. They follow that with an examination of the JIT's antithesis and how it's similar to the dynamics found in the Soviet's centrally planned economy, particularly with its IT structure and dynamic results. Kim and Spear tie these things into the three basic tools of finance: net present value, option theory, and portfolio diversification.   ABOUT THE GUESTS Dr. Steve Spear (DBA MS MS) is principal for HVE LLC, the award-winning author of The High-Velocity Edge, and patent holder for the See to Solve Real Time Alert System. A Senior Lecturer at MIT's Sloan School and a Senior Fellow at the Institute, Dr. Spear's work focuses on accelerating learning dynamics within organizations so that they know better and faster what to do and how to do it. This has been informed and tested in practice in multiple industries including heavy industry, high tech design, biopharm R&D, healthcare delivery and other social services, US Army rapid equipping, and US Navy readiness.   Visit Steve Spear's Website   YOU'LL LEARN ABOUT What are supply chains, why they're so vast and complex, and why they are important to society How Just in time (JIT) manufacturing revolutionize manufacturing, the entire manufacturing supply chain, and the supply chain for basically everything How JIT increased, not deceased, the resilience of the supply chain Why Toyota is one of the auto manufacturers least impacted by the semiconductor shortages, partially as a result of what they learned during the Fukushima earthquake and tsunami in 2011 How the structure and dynamics of the Toyota supply chain are almost exactly the same as the structure and dynamics of great systems discussed in previous episodes, such as the COVID mass vaccination clinic with Trent Green and Team of Teams How Toyota has the ability to reconfigure themselves with a low cost of change How these principles are very similar to Netflix chaos monkey and the entire field of what is now called chaos engineering How the antithesis of  JIT is similar to the dynamics found in the Soviet's centrally planned economy, particularly with its IT structure and results in dynamics How inventory is a substitute for knowledge How this all ties into the three basic tools of finance: net present value, option theory, and portfolio diversification   RESOURCES Announcing New Book from Gene Kim and Dr. Steven J. Spear NPR: Plastic Is The New Toilet Paper For Scientists New York Times: Shopping for Fashion, Six Months On Planet Money: Negative Oil New York Times: How the World Ran Out of Everything New York Times: ‘I've Never Seen Anything Like This': Chaos Strikes Global Shipping Wall Street Journal: Auto Makers Retreat From 50 Years of ‘Just in Time' Manufacturing The Mainframe DevOps Team Saves the Day at Walmart Frontline: Always Low Prices “The Beer Game” by Prof. John D. Sterman Lean manufacturing Baseline: The End of the Just in Time Supply Chain Method Fast Company: Living in Dell Time CNBC: We traced what it takes to make an iPhone, from its initial design to the components and raw materials needed to make it a reality An Econometric Analysis of Inventory Turnover Performance in Retail Services by Vishal Gaur, Marshall L. Fisher, and Ananth Raman Inventory to Sales Ratio Gross Profit Margin Using FRED site to to calculate ratios of inventory to sales from 1946 to now Walmart vs. Amazon Reuters: Half of U.S. auto suppliers face bankruptcy: study 21st Century Jet - Building the Boeing 777 Episode 3 Boeing 777 — The Ultimate History (II) ASTA SOLUTIONS PTY. LTD. 21st Century Jet - Building the Boeing 777 Episode 2 See Every Single Part Inside an iPhone Code as supply chain How Many Millions of Lines of Code Does It Take? Top 15 Biggest Car Manufacturers in the World (1999 - 2017) Moore's Law graphed vs real CPUs & GPUs 1965 - 2019 The Myth of Productivity vs Compliance: How To Have It All  Reuters: How Toyota thrives when the chips are down BBC News: Tesla partners with nickel mine amid shortage fears Fukushima Daiichi nuclear disaster Forbes: Toyota's 'Quake-Proof' Supply Chain That Never Was The Netflix Simian Army Basic Economics by Thomas Sowell Los Angeles Business Journal: Just-in-Time Inventory System Proves Vulnerable to Labor Strife Closed California ports impact on the supply chain “We'd Have to Sink the Ships”: Impact Studies and the 2002 West Coast Port Lockout by Peter V. Hall Reuters: How Toyota thrives when the chips are down “The Simpsons” evolution Example of language of simplification and stabilization   TIMESTAMPS [00:37] Intro [09:07] What Dr. Spear found objectionable in the NYT article [13:41] How JIT increased resilience of the supply chain [17:18] What are supply chains and what makes it so complex [24:11] The economic impact of inventory and recapture [28:17] The impact created by mass adoption of JIT practices [42:00] JIT vs lean manufacturing [44:46] How Toyota could handle the semiconductor shortage [51:19] An example of the resilience of Toyota's supply chain and manufacturing capabilities [57:03] How to motivate everyone to mobilize [1:02:12] What happened with Netflix's chaos monkey and EYE-shin mattress factory plant [1:08:13] Twitter feedback [1:09:37] The link between experimentation at the EYE-shin plant and low cost of change [1:17:30] Four characters of simplification, standardization, stabilization and synchronization [1:20:46] The 2002 West Coast Port Lockout [1:33:43] What triggered this conversation [1:38:57] The opposite of JIT [1:43:11] Three finance theories [1:50:45] How the Soviet's centrally planned economy compares with the four characteristics [1:58:23] A misunderstanding of JIT [2:05:15] Outro

The CPG Guys, Sri & PVSB, are joined in this episode by Chris Moye, CEO of Crossmark, a leading sales and marketing services agency that specializes in growing retail brands throughout nearly every category of the consumer goods industry. For more than 100 years, CROSSMARK has accelerated the world's most powerful companies—ultimately driving sales and managing brand success. Our core services include Headquarter Sales, Retail Services, and Marketing Services.  Follow Chris on LinkedIn at: https://www.linkedin.com/in/moyechris/Follow Crossmark online at: http://www.crossmark.com/ Chris answers these questions:1) Since CROSSMARK works with countless retailers and CPGs, from that view, what are your thoughts on the current grocery space?2) You've started a real digital transformation at CROSSMARK.   Can you speak to that? Why was it successful?3) Our understanding is that CROSSMARK's vision centers around something you call Accelerator.  What is Accelerator?  What makes Accelerator different?  How do clients benefit?4) What are the plans for eCommerce at CROSSMARK, and how does it tie to Accelerator?Please provide the CPG Guys feedback at http://ratethispodcast.com/cpgguysCPG Guys Website: http://CPGGuys.comInstagram: http://instagram.com/cpgguysLinkedIn: http://www.linkedin.com/company/cpgpodcastMedia Kit: http://tinyurl.com/cpgguysmedia DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast. 

Welcome to the The Voice of Retail , I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Retail real estate has been fundamentally shaken up by the pandemic. Between lockdowns for non-essential services and accelerated eCommerce growth, investigating the health of retail through the lens of the real estate market offers a wealth of information.This special episode of The Voice of Retail features an interview picked up from my weekly livestream  that I co-host with Retail Council of Canada on the last week of June.Get an in-depth analysis of the current and future state of the Canadian retail marketplace from the expert perspective of Cushman & Wakefield's Executive Managing Director of Retail Services, John Crombie.In this interview, my co-host for the evening, Karl Littler (RCC's Senior Vice President of Public Affairs), and I call on John's professional experience and research to unlock new information about the retail marketplace. From malls to warehouses, we discuss the need for technological innovation, changing real estate prices and new opportunities to keep up with evolving consumer behaviour. ********Thanks for tuning into today's episode of The Voice of Retail.  Be sure to subscribe to the podcast so you don't miss out on the latest episodes, industry news, and insights. If you enjoyed  this episode please consider leaving a rating and review, as it really helps us grow so that we can continue getting amazing guests on the show.I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!Until next time, stay safe and have a great week! About John Crombie:An innovative leader with a proven track record in business, brokerage and commercial real estate across Canada and internationally for over 25 years.Acknowledged as one of the top 20 influencers in the World of Real Estate in Canada in 2018, and one of the six recipients worldwide to win the Global Medallion ICSC Award for contribution to Retail Research in Canada, in 2016An industry expert and thought leader on the Canadian real estate market. A strategic thinker with a strong technical background and a passion for innovation.Recognized for insightful knowledge and forward thinking of the retail real estate market, a noted keynote speaker at industry events, conventions and seminars and frequent contributor to articles and news reports in various publications including the Globe and Mail, the Toronto Star, Canadian Business, BNN and CTV television.Actively participates in the Diversity, Equity & Inclusion (DEI) Council for the Commercial Real Estate & Development (CRED) industry as an Advisory Partner.• Deep experience in leasing, acquisitions, operations, property management and asset management• A leader and mentor committed to people and team development through sales coaching• Expert negotiator and a strategic thinker with an innovative approach to portfolio strategies• Knowledgeable on research insights and in-depth analysis of commercial real estate and retail• Proficient in business development with a client focused – win/win - approach to business• Strong governance relations expertise with a commitment to community contribution

Our guest in episode 307 is Hassan Farooqi, Director of Learning and Development, North America for OSL Retail Services. Listen as we ask what performance looks like in the retail industry today and how has measuring and developing retail-sector employees changed during the pandemic?Questions include:What does performance look like in the retail industry - has this changed during the pandemic?How has L&D changed as a result of WFH?We know you've partnered with intelliHR recently as your performance management software provider. What's been the most rewarding and most challenging part of the process, implementing performance management software?OSL Retail Services continues to build on its people-first approach by partnering with MESH/diversity, focusing on developing a more diverse, inclusive, and supportive workplace culture. OSL Retail Services, a leader in outsourced sales services selected MESH/diversity for their unique approach and expertise to empower organizations with tools and resources to improve culture, focus on growth opportunities, and leverage existing talent.What's next for you? What's the big focus for 2022 when it comes to your role and HR?More About HassanHassan is a self-described "motivational and inspirational, results-oriented Operations, Learning and Organisation Development & Change leader, with over a decade of proven leadership experience and a track record of success." Enhancing business development, profitability, service, and quality for multi-billion-dollar retailers and marketing firms by creating integrated strategies to develop and expand new and existing customer sales as well as brand/product evolution. A visionary; strong and decisive, with excellent analytical, interpersonal and strategic planning abilities. Ensuring customer and employee satisfaction, product and service quality while uplifting financial performance.

The Internet is a Literal WebCongratulations to friend of the show, Ian Leslie, and to Industry West for ranking on 2PM's DNVB list and for Adobe Experience Maker Awards. Phillip and Brian talk about the Adobe Experience Maker Awards, the rankings, and ask the question of how some brands are ranked so highly. Millennials didn't invent meal prep delivery. Schwann foods, and catalog delivery — even the milkman — are all examples of modern reimagining of pre-existing retail models.In eCom news, Shopify continues to eat the world, bringing in another investment of Stripe, and launching payments buttons across Google Shopping and Facebook — without the need to be operating a Shopify store. The BNPL ecosystem has stratified into much clearer offerings, as Phillip lays out the roadmap for Afterpay, Affirm, and Klarna.“The world is reopening… New York City no longer has any covid restrictions. San Francisco opened up officially yesterday; the biggest cities are coming out of covid and physical retail is back. I feel like Afterpay is the big winner here in the latter half of the year, if I had to bet the way that people would be using this like everyone, every channel has to deal with the fact that physical retail is coming back.” - Phillip“The internet is held together by spider webs.” - BrianMost people's first ecommerce purchase was probably a digital property. Paula's Choice is the original direct to consumer brand, and predates what we know as the modern web. Launched in 1995 it was one of the first beauty brands online, and predated Google by 3 years. The first-ever secure online purchase was a copy of “Ten Summoner's Tales”, a solo album by Sting. Associated Links:Insiders #088: Paula's Choice: On Blind Spots and Phase CancellationIndustry West2PM DTC Power ListAdobe Experience Maker AwardsSubscribe to our weekly newsletter: futurecommerce.fm/subscribe Check out our latest research piece, Service is the New StorefrontHave any questions or comments about the show? Let us know on Futurecommerce.fm, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!

Weaver's Brad Jay, Partner-in-Charge of Manufacturing, Distribution and Retail Services, brought together three industry leaders to provide knowledge, insights and best practices from their experiences in business valuation and succession and estate planning.

Stephen Hekman is the Vice President of Retail Services for Kinsgmen Projects, spearheading the growth of several international brands. Prior to his career, Stephen graduated from California State University-San Bernardino College of Business and Public Administration, served as ASI Student Body President, on the Faculty Senate, and the American Marketing Association. He's been referred to by his colleagues as, “the Wikipedia of the retail rollout world” because of his wealth of industry knowledge and wisdom, while continually providing an unparalleled dedication to his work and the people whom he works with.

In an interview tucked in between Black Friday and the Christmas holiday, Anjee Solanki, National Director of Retail Services in the U.S. for Colliers International, catches up with Director of Consumer and Retail Trends at Creditntell Seema Shah. Armed with more than 20 years of experience in consumer sector research and retail analysis, Seema was well suited to address the shift in retail growing from brick-and-mortar to online over the last year due to the pandemic. Tune into December's episode, the fifth in our series, to learn which retail category has seen the highest online and offline retail growth, which category has seen more of a downward trend, what brand Seema would be if she could embody one company, and much more.

In this episode, Anjee Solanki, National Director of Retail Services in the U.S. for Colliers International, catches up with Grant Guidinger, VP of Real Estate for WellBiz Brands, Inc., an umbrella company that encompasses Amazing Lash Studio, Elements Massage and Fitness Together.

Anjee Solanki, National Director of Retail Services for the US at Colliers provides her perspective on the future of retail. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Anjee Solanki, National Director of Retail Services for the US at Colliers provides her perspective on the future of retail. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Anjee Solanki, National Director of Retail Services in the U.S. for Colliers International, explores a C-suite perspective to the current climate in CRE with U.S. CEO, Gil Borok.

Craig talks about the future of retail businesses in Detroit with Sarah Donnelly, Director of Retail Services for TechTown Detroit.  As the city works to rebuild neighborhoods, attracting retailers is a big part of that effort...but traditional brick and mortar stores are dealing with a changing business climate.  Sarah Donnelly talks about programs that are designed to help. 

Dr. Fahrni has been a licensed pharmacist in California since obtaining his Pharm.D. degree from the University of California, San Francisco School of Pharmacy in 1997. Jerry has a diverse background and has served in a variety of pharmacy roles during that time, including more than a decade of experience as a clinical pharmacist in various acute care settings, as well as spending time as a pharmacy technology industry insider. He currently works as an independent pharmacist consultant where he has a passion for helping pharmacies improve operational efficiency, increase patient safety, and drive cost-effective medication use through the use of automation, technology, and informatics. Jerry's goal is to finds ways to improve pharmacy and create a more patient-centric practice model. 00:00 Pharmacy Informatics Consulting. 00:45 Expanding pharmacy practices with Medication Therapy Management. 01:20 Driving down Readmission Rates. 01:30 ACA helping drive the process and helping pharmacists understand where they are in their practices. 02:00 Pharmacists moving more towards the Provider side model. 02:30 Pharmacy model as reactive, not proactive. 03:00 Historically tied to medications, and how this affects the way pharmacists interact with patients. 03:45 Improving Operational Efficiency. 04:30 What a Practice Model is. 05:00 Retail Services model vs. Inpatient model. 07:00 The communication gap between Pharmacists and Providers, Nurses. 08:20 Finding ways to integrate Pharmacists into the Healthcare decision-making processes. 09:30 Reducing Readmissions. 14:00 Where is the compensation coming from? 15:30 Why Employers will want to get in on the transitioning Pharmacy model. 16:00 Defining ‘Meds to Beds.' 21:20 How Pharmacists can help after Patient Discharge. 22:50 Telepharmacy and Telehealth. 28:45 Advice for Pharmacists wanting to integrate more into Patient Clinical Care. 30:30 “Right now, Pharmacists are stuck.” 31:45 What a Pharmacy Informatics Consultant does. 33:00 You can find out more at JerryFahrni.com, on Twitter @JFahrni, on LinkedIn, or by calling Jerry at 559-838-6014.