Podcasts about leading with empathy

"Rooted leadership means leading with empathy and care. It's about finding ways to connect with people and create communities of trust and psychological safety, where people feel safe enough to show up and be themselves – including in times of crisis."Today, we're talking to expert in organizational trauma, founder, and award-winning author, Dimple Dhabalia about what it means to be a rooted leader and how practicing story healing can help us all.We get into:- The impact of the Industrial Revolution- Why the mind-body connection is important (even–and maybe especially–at work)- Workplace trauma and moral injury in the workplace- Creating "brave spaces"- Self-awareness and the 5 types of reactions most of us have when experiencing a dysregulated nervous system- Neuroplasticity and the function of story sharing and story healing "The antidote to dehumanization is helping people see the humanity in each other again."This is important work for people to be doing – especially at work, in leadership, and right now. I hope you'll listen and share your takeaways!-----You can find Dimple @dimpstory across all social media platforms, and at dear HUMANitarian on Substack. Her book, Tell Me My Story: Challenging the Narrative of Service Before Self is available at all online booksellers.Dimple D. Dhabalia is the founder of Roots in the Clouds, a human-centered leadership coach, and bestselling author with over twenty years of government and public service experience. Dimple partners with leaders across mission-driven sectors to address root issues of organizational trauma, and design inclusive, human-centered workplace cultures where emerging and seasoned leaders can learn how to preserve their own humanity as they work to preserve it for others.After almost two decades working on the front lines of the government and humanitarian sectors, Dimple had experienced vicarious trauma, compassion fatigue, moral injury, burnout, and anxiety. Like so many others, she worked in an organization that celebrated the resilience of the human spirit in the refugees and displaced persons they served, while often failing to extend the same ethos of care to those working within their own organizations.Determined to educate and support heart-centered leaders, she developed and launched the Daring Leaders Project (DLP), the first mindfulness-based leadership development program of its kind within her government agency. Her vision and leadership earned her Director's awards for Innovator of the Year and the Pillar of Leadership.In 2021, Dimple left a two-decade career in government and humanitarian service to launch Roots in the Clouds with a personal mission of putting the “human” back into humanitarian work and making service sustainable across mission-driven sectors. Today, Dimple's cutting-edge work uses the power of storytelling to help leaders and organizations heal and rebuild mission-driven cultures using a holistic, human-centered, and trauma-informed approach grounded in principles of mindful performance, positive psychology, and human-centered leadership.Her new book, Tell Me My Story–Challenging the Narrative of Service Before Self [Ambika Media 2024], was the #1 new release in workplace culture on Amazon, and was recently excerpted in the Stanford Social Innovation Review. Dimple and her work have also been featured in a number of high-profile podcasts and media outlets including, Fast Company, CEO World Magazine, and the Federal News Network. Dimple recently debuted a limited-series companion podcast to Tell Me My Story called Service Without Sacrifice and is also creator and co-host of the popular podcast What Would Ted Lasso Do? You can find Dimple @dimpstory across all social media platforms, and at dear HUMANitarian on Substack. 

Today, my guest is Amy Bobchek, a seasoned executive leader and sales strategist with over 25 years of experience leading successful large sales organizations. Amy is truly a sales leader powerhouse. She is passionate about building teams and creating transformative experiences for employees and customers. She gets results and she does it with flair. But beyond the corporate walls, Amy loves to express her creativity. She sings with a band, she supports local arts communities, she wears amazingly cool clothes, and she has a knack for being fashion-forward including on Zoom calls. I've been fortunate to know Amy for three years and am so happy she and I finally had a chance to sit down together behind the mic and talk about leadership. Our conversation is upbeat, thoughtful, and most importantly -- rich with takeaways for you to enhance your leadership practice. Connect with Amy Bobchek on LinkedIn:  = = = = = Your best ideas and decisions don't come from doing the same things or waiting for the ‘perfect' moment. They come from breaking the cycle of hesitation and trying something different. "Activate and Align" isn't just a workshop—it's your next bold move toward clarity, confidence, and meaningful change. ===>>> Early Bird Pricing thru January 20th for the Activate and Align Workshop! 

This episode features an interview with Donald Knight, Venture Partner at Valor Ventures and Miriam Connaughton, Chief People and Experience Officer at Simpplr. Donald's expertise is in creating a culture where employees thrive and has a proven track record of constructing scalable global strategies that support international expansion. Miriam utilizes her three decades of HR consulting experience to shape and deliver a great employee experience, through dynamic HR strategies and AI-powered technology.In this episode, Shawn, Donald, and Miriam discuss the concept of high-performance cultures, how fostering human connection and empathy in the workplace can combat loneliness, and the impact of AI on workplace dynamics.-------------------“Historically, our profession has been rooted on five major time periods. It started because of being administrative in nature. Then from administration, we went into compliance. From compliance, we went into employee satisfaction. From satisfaction, you got companies that are focused on how do they engage their employees, mainly through this lens of productivity. Last, I think the best companies understand that they want people to be fulfilled. If you want people to be fulfilled, you got to recognize that there's plenty of talent at your organization that just isn't. There is a large sentiment of loneliness.” – Donald Knight“If you have lots of people with similar habits, that becomes the culture. It's habit-creating. If managers in general are good at creating psychological safety in an organization and they have a habit of practicing that, then people will generally report that's a cultural trait here. I feel really included and I feel like I can be my authentic self because it's very psychologically safe here. It doesn't just happen because you say it, it happens because people have healthy habits around that on a daily, moment-to-moment basis.” – Miriam Connaughton-------------------Episode Timestamps:*(02:35): Getting to know Donald and Miriam*(08:46): Being an intentional leader*(17:56): High-Performance Index and the ripple effect*(27:28): Loneliness in the workplace*(46:56): Incentivizing human-centric leadership*(53:29): The role of AI in enhancing employee experience-------------------Links:Connect with Donald on LinkedInFollow Donald on InstagramFollow Donald on ThreadsEmail DonaldConnect with Miriam on LinkedInEmail MiriamConnect with Shawn on LinkedInCohesion PodcastAbout Simpplr

LISTEN: We close out Season 4 of The Real Look with special guest Brad Davis from Keller Williams Greater Seattle. Brad shares his two decades of industry experience, from ‘sink or swim' in the Great Recession to learning to lean into leverage during challenging times. A $20 Million+ producer, Brad has mastered a culture of caring, remaining steady, and enforcing a ‘no drama' policy to attract a breadth of clients navigating divorces, senior relocations, and everything in between. Plus, we'll get into his B2B and B2C lead gen strategies!

“It's no longer acceptable for organizations to offer a one-size-fits-all approach.” Award-winning entrepreneur, workplace educator, and the Founder & CEO of Reimagine talent, Chelsea C. Williams helps employers provide a better workplace for multi-generational workers. She and Amalia share some workplace truths and Chelsea chats about why it's important for leaders to see each unique individual, flexing to meet different generational needs, and the impact of employees demanding more from their employers than ever before. Amalia and Chelsea also connect over how they've incorporated the concept of having the whole damn pie into the focus of their own companies and the people who they work alongside to make a real difference in the world.  Key Takeaways How the workforce is evolving: Learn more about how factors such as AI, generational shifts, and changing employee expectations are shaping the workplace.  Tips on managing a fully remote company: Chelsea shares how they prioritize connection at Reimagine Talent.The Whole Damn Pie means: For Chelsea, it's living life on her own terms and being authentic to herself in pursuit of what really matters.   Learn more about Reimagine Talent here: https://www.reimaginetalentco.com/

What if the key to success lies in changing your mindset?Today's guest, Catherine Monson, shares invaluable lessons on leadership, the importance of a positive mental attitude, and effective communication within franchises. Catherine's leadership journey is marked by dedication to franchisee profitability and a profound commitment to ethical leadership and meaningful franchise support.Catherine also shares her personal struggles and triumphs, such as overcoming depression and maintaining a positive mindset despite difficult circumstances. Her candid reflections on her "Undercover Boss" experience reveal gaps in company operations and how she addressed those challenges head-on.Catherine Monson brings more than 40 years of franchising and leadership experience with multiple brands. Catherine is the CEO of Propelled Brands, a multi-franchisor with over 1,200 locations globally including FASTSIGNS, My SALON Suite, Camp Bow Wow and NerdsToGo. Catherin is a past chair of IFA and a member of the IFA Board of Directors from 2008 to 2023 and was an IFA Hall of Fame inductee in 2024.So, if you are ready to listen in as Catherine shares how she turned challenges into triumphs, her powerful mindset techniques, and the pivotal moments that have shaped her career then today's episode is for you.Connect with Catherine Monson:Catherine's YouTube - https://www.youtube.com/catherinemonsonCatherine's Email - Catherine.monson@propelledbrands.comCatherine's assistant - Chrissy.radney@propelledbrands.comThe sign that Catherine holds up during the interview is a framed picture with 5 texts of line. It read as PMAGPBSMSoUNSLEpisode Highlights:Catherine Monson's career journeyImportance of transparent communicationVictim vs victor mindsetImportance of positive mental attitudeWeekly motivation videos for franchiseesBalancing act of leading multiple brandsBalancing empathy with business decision-makingCharacteristics of highly successful people Catherine's experience on Undercover BossConnect with Tracy Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/ JBF LinkedIn - https://www.linkedin.com/company/jbfsale JBF Franchise System - https://jbfsalefranchise.com/ Email: podcast@jbfsale.com Connect with Shannon Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/ JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Over the course of her illustrious and varied career, Nicole Kidman has gained valuable perspectives which she applies to her daily life, both at home and at work. No stranger to winning, innovation, caring and service, Kidman is the embodiment of Paycom's values. In this episode of the HR Break Room® podcast, Kidman discusses the pressures women face in the workplace, the importance of work-life balance and prioritizing compassion and empathy in our working relationships. She also provides welcome insights on resiliency in the face of failure, admitting when you're overwhelmed and taking advantage of available employee wellness resources. Join us as Nicole Kidman and host Trinity Thomas discuss: how failure leads to innovation leadership lessons from women the importance of work-life balance becoming well-rounded and self-sufficient

Tune into my conversation with Dr. Ron Stotts, an Executive Coach focused on empowering leaders and helping them reach a state of higher consciousness. We talk about why Empathy and Emotional Intelligence are key aspects of good leadership and how it starts with expanding your self-awareness. Dr. Stotts talks about the goal of integrated whole brain thinking which will empower leaders to rediscover hidden parts of themselves and teach them to have compassion. In turn, this fosters leadership built on empathy and high emotional intelligence which directly translates to more productive teams and overall better organizations. We discuss how generational differences play a role in leadership style and how we can deal with resistance to change. Listen to the end for a great tip on how we can start our journey. Be sure to check out Dr. Stotts' website for more information on how to connect with him. 

Join Vera for a candid conversation about mental health with Ahmed Mazhari, the former President of Microsoft Asia, on the State of Mind podcast. In this insightful episode, Ahmed shares his personal journey and leadership perspectives on prioritising mental well-being in the workplace and beyond. Ahmed opens up about: His evolving view of mental health: From personal well-being to recognizing its profound impact on workplace dynamics and productivity. The importance of leadership: How leaders can advocate for mental health awareness and create supportive environments for their teams. Practical strategies for a healthy mind: Discover the role of sleep, exercise, gratitude, and open communication in fostering mental well-being. Tune in to gain valuable insights from a leader who champions mental health and discover how we can all contribute to a happier and healthier workplace culture. Find Ahmed Mazhari online: https://www.linkedin.com/in/ahmed-mazhari-7717773/ Follow the host  Vera Siertsema for more updates on the State of Mind episodes: https://www.linkedin.com/in/verasiertsema/

Send us a textIn this episode, we're joined by Michelle to explore the power of resilience and the importance of putting people first. Together, we discuss:✨ How individuals overcome unimaginable challenges with strength and determination

Graham Abbey is a dynamic leader and organizational development expert, currently serving as Chief Executive at Farleigh Performance and a Professor in Practice at the University of Bristol. With over two decades of experience spanning corporate HR, consulting, and academia, Graham has helped numerous organizations, from global corporations to mid-sized businesses, address complex leadership and performance challenges. His work is grounded in a deep understanding of how organizations function as complex ecosystems, where success depends on navigating interconnected systems rather than following linear processes.Graham's expertise lies in transforming organizational culture, improving leadership capabilities, and fostering team performance.Topic Discussion SummaryThe Power of Narratives: Exploring how leaders can craft impactful narratives while aligning them with individual experiences within the organization.Empathetic Leadership: Emphasizing the role of empathy in fostering deeper connections and understanding diverse perspectives among team members.Organizations as Ecosystems: Redefining organizations as living, interconnected systems that require adaptive leadership and contextual awareness.The HARD Framework: Introducing a performance model centered on Higher Purpose, Autonomy, Relationships, and Disruptive Learning.Empowering Purpose and Collaboration: How defining a purpose narrative enables autonomy and inspires diverse innovations.Performance Formula: Insights from Tim Galway's "inner game" philosophy—performance equals potential minus interference.Agency and Self-Organization: A call for a new organizational “operating system” that fosters self-direction, balance, and purpose.Podcasting Reflections: Sri's journey of learning, transparency, and trust in storytelling through his podcasting endeavors.

Corey Fernandez talks about how to lead with empathy as part of Humanergy's First Friday work sessions

George Conrades, the Former CEO of Akamai Technologies and Current member of Oracle's Board of Directors joins John Kaplan and John McMahon for a conversation on leadership. Conrades is the author of ‘On Being a Leader' where he shares how to inspire and guide others toward a common purpose. He's mentored countless leaders at all levels and across diverse industries, experiences and backgrounds. He shares his experience in this candid conversation. ADDITIONAL RESOURCESConnect and learn more about George Conrades:https://www.linkedin.com/in/georgeconrades/Be sure to check out his book, On Being A Leader. All the proceeds go to the Akamai Foundation that supports STEM education in grades K-12.https://www.amazon.com/dp/B0DF6NVQ3VEnjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:02:06] Insights on Leadership from George's Book[00:04:13] The Power of Effective Listening[00:08:38] Inclusiveness and Team Building[00:17:08] Navigating Change as a Leader[00:20:05] Transactional vs. Transformational Leadership[00:22:55] Balancing Management and Leadership[00:24:28] Understanding Competence and Commitment[00:28:09] The Importance of Being Present[00:29:02] Leveraging Team Strengths[00:33:54] Loving People: The Heart of Leadership[00:37:16] Leadership Development Insights[00:38:23] The Power of Authenticity[00:39:03] Self-Awareness in Leadership[00:39:36] The Impact of Words and Actions[00:44:38] Recruiting the Right People[00:50:55] Creating Clarity and Setting Goals[00:52:53] Accountability and Team Dynamics[01:00:04] Guiding Principles and Urgency[01:01:35] The Importance of HumilityHIGHLIGHT QUOTES[00:02:10] "Leadership is not about your title. Leadership is about your intention and actions."[00:02:35] "Absorb uncertainty. Great teams, full of wonderful people, can't stand ambiguity."[00:06:42] "To be present shows that you care, and that's a big emotion."[00:34:19] "Your whole job as a leader is to inspire others to do their very best. The measure of your personal leadership success is leaving behind even better leaders."[00:35:04] "You need to be vulnerable because you're going to ask questions that will expose you as a leader who doesn't know the answer."[00:36:41] "Great leaders are made, not born."

Irene Contreras is an ICF ACC Leadership coach and interculturalist, as well as a Health Professions educator. In this episode, she shares with us her journey, what brought her to coaching, what brings her joy in coaching, and what's coming next in her life.To find out more about Irene,Check out her website:https://www.icon-coaching.com/Follow her on LinkedIn at :https://ch.linkedin.com/in/irenecontreras 

Send us a textEver wondered how to lead a globally distributed team with empathy and grace?In this episode of Strong Leaders Serve, Teri Schmidt chats with Tammy Klotz about her incredible journey from overcoming resistance as a leader to transforming underperforming teams across different time zones. Tammy shares her impactful stories, actionable insights, and even dives into how being a single mom shaped her leadership style. Tune in to explore the human-centered approach that can elevate your leadership game and create meaningful connections.(0:00) - Welcoming Tammy.(0:12) - What led you to write "Leading With Empathy and Grace"?(2:40) - How did you manage to integrate empathy and grace in a male-dominant, technical industry?(4:35) - How did you handle managing a globally dispersed team with different time zones?(6:37) - How did you bring together teams that had experienced a lot of uncertainty and change?(9:12) - How important is it to recognize and respect different traditions and holidays in a global team?(12:04) - How did you stay resilient as a single mom throughout your career?(16:20) - How has resilience enabled you to lead with empathy and grace?(19:10) - What advice would you give to a woman entering her first people leadership role?(23:14) - What is one key takeaway you hope readers get from your book?(27:15) - How can people learn more about you or get in touch with you?Resources:Leading with Empathy and GraceConnect with Tammy on LinkedInConnect on LinkedIn: https://www.linkedin.com/in/teri-m-schmidt/Get 1-on-1 leadership support from Teri here: https://www.strongertoserve.com/coachingSet up an intro call with Teri: https://calendly.com/terischmidt/discoverycall

Are you feeling overwhelmed and struggling to prioritize your time as a school leader? In this episode, I share some exciting news about my upcoming digital course, Take Control of Your Leadership: A Road to Awesome Map for Early Career Leaders. This course is designed to help you overcome overwhelm, focus on what truly matters, and lead with clarity.Sign up for our mailing list at roadtoawesome.net to get early access, special pricing, and exclusive bonuses! And stay tuned for information on this exciting new course.And now...about our guest on this week's episode:Tammy Klotz is a vibrant and accomplished executive and best-selling author with over three decades of diverse experience in the manufacturing industry, specializing in cybersecurity and transformational leadership. She offers keen expertise in navigating mergers, acquisitions, and divestitures within both publicly-traded and privately-held companies and is seasoned in security, risk, and compliance leadership. Tammy brings a dynamic and positive approach to problem solving, excelling in simplifying intricate IT and cybersecurity concepts and facilitating pragmatic, non-technical dialogues that resonate with business executives. She is recognized as a strong, knowledgeable, thoughtful security executive who excels in public speaking and thought leadership, striving to empower others through knowledge sharing.Grab Tammy's book here: Leading with Empathy and GraceConnect with Tammy on LinkedIn

Tammy Klotz, Chief Information Security Officer at Trendzeo and author of "Leading with Empathy and Grace," joins us for a compelling conversation about redefining leadership in the cybersecurity world. Tammy opens up about her formative years, sharing a childhood story that laid the foundation for her empathetic leadership style. As a self-proclaimed "unicorn" in the field, she challenges the outdated perception of the security office as the "office of no," advocating instead for a collaborative approach that welcomes innovation while maintaining robust security.In a year of personal transformation, Tammy made the courageous decision to step away from her long-term role at Air Products and Chemicals, focusing instead on family and writing her book. Her journey underscores the power of authenticity and humility in leadership, offering indispensable insights for anyone guiding a team or community. Tammy's story is a testament to the importance of aligning personal values with professional goals, inspiring listeners to embrace change and pursue their own leadership aspirations.We explore Tammy's innovative TIPSI principles—transparency, togetherness, inclusion, presence, participation, and consistency—as she shares how these core values have helped her build high-performing teams. From using Disney quotes and pixie dust to motivate her teams through organizational changes to balancing work with personal responsibilities as a single mother, Tammy embodies resilience and connection. Her emphasis on self-care and setting priorities serves as a powerful reminder that personal well-being is crucial for sustained success in leadership roles. Join us for an insightful episode filled with practical advice and heartfelt stories.Connect with Tammy on LinkedInBuy Tammy's Book, Leading With Empathy & GraceThanks for listening in to the Uncommon Leader Podcast. Please take just a minute to share this podcast with that someone you know that you thought of when you heard this episode. One of the most valuable things you can do is to rate the podcast and leave a review. You can do that on Apple podcasts, or rate the podcast on Spotify or any other platform you listen. Did you know that many of the things that I discuss on the Uncommon Leader Podcast are subjects that I coach other leaders and organizations ? If you would be interested in having me discuss 1:1 or group coaching with you, or know someone who is looking to move from Underperforming to Uncommon in their business or life, I would love to chat with you. Click this link to set up a FREE CALL to discuss how coaching might benefit you and your team) Until next time, Go and Grow Champions!!Connect with me

In this insightful episode of the Intentional Agribusiness Leader Podcast, host Mark Jewell sits down with Sean Vanslyke, CEO of SEMO Electric Cooperative. They dive into the essential role of electric cooperatives in rural communities, the unique challenges of leading a people-centered organization, and how intentional leadership shapes a thriving work culture. Sean shares his personal leadership philosophy and discusses how empathy, vulnerability, and intentional actions make a profound impact on his team and the community he serves.Key Takeaways:Making Today Better than Yesterday: Sean talks about his daily approach to intentional leadership, focusing on improving each day not just for himself but for others. His goal is to help people achieve things they never thought possible by creating a supportive and empathetic environment.The Role of Electric Cooperatives: SEMO Electric Cooperative serves five counties in Southeast Missouri, providing both electricity and broadband services. Sean explains how co-ops reinvest profits into their communities, having given over $20 million back to members since 1995, and how broadband has been a game changer for rural areas, allowing them to compete on a global stage.Empathy as a Leadership Tool: Sean emphasizes the importance of knowing your people and their personal struggles and triumphs. He shares how empathy drives his leadership style, from celebrating milestones like new babies and marriages to supporting staff dealing with illness or loss. He believes that understanding people's "why" is key to building a cohesive and motivated team.Building Intentional Culture: Sean discusses his leadership philosophy around creating a culture where employees are "missed but not needed." He introduces six guiding principles that he instills in every team member from day one: Be Early, Smile, Act Safely, Move with Purpose, Don't Gossip, and Give Thanks. These simple yet powerful principles help foster a strong, intentional culture at SEMO Electric.Facing and Overcoming Challenges: Sean shares some of the biggest hurdles in his career, from self-doubt to dealing with difficult situations like employee theft. He highlights how tough decisions, while painful, are necessary for maintaining integrity and building trust within an organization.The Joy of Watching People Grow: One of Sean's greatest successes as a leader is watching people achieve things they didn't think possible, whether it's in their personal or professional lives. He likens this to coaching young athletes who get a chance to shine in a new role, reflecting the same sense of pride when his team members rise to new challenges.Notable Quotes:"I encourage people to be missed, not needed. When you leave, people should say, 'When Mark was here, we did this,' not 'We need Mark to unlock the door.'""You have to have empathy as a leader. People come to work to provide for their families, and sometimes they come to work to get away from their family challenges.""We're always interviewing for jobs, even if it's just seeing who walks into the lobby. You never know who you might meet or how someone might surprise you."Join us for a thoughtful conversation on leadership, empathy, and creating intentional work environments. Whether you're managing a small team or a large organization, Sean Vanslyke's insights on leadership will inspire you to make a greater impact every day.

In the next of our series of highlight sessions from the 2024 Global Progress Action Summit, former Prime Minister of New Zealand Jacinda Ardern and CEO of Center for American Progress Action Fund Patrick Gaspard are joined in conversation by Field Fellows from four countries: Effie Achtsioglou (Member of Parliament and former Minister, Greece), Klara Dobrev (Member of European Parliament, Hungary), Romina Kuko (Deputy Minister of Interior, Albania), and Kati Piri (Member of Parliament and former Member of European Parliament, Netherlands) on strength in today's divided politics, connecting with voters, and human-centred leadership.This conversation took place on September 21, 2024, at the 2024 Global Progress Action Summit in Montréal hosted by Canada 2020 and CAP Action. It has been lightly edited for clarity.

Tammy Klotz is an award-winning technology leader and seasoned Chief Information Security Officer (CISO) with extensive experience in transforming cybersecurity programs for multinational manufacturing companies. Beginning her career in internal audit, Klotz transitioned into cybersecurity, holding leadership roles at major firms like Air Products, Covanta Energy, and now Trinseo. She is the author of Leading with Empathy and Grace: Secrets to Developing High-Performing Teams, where she shares her holistic approach to leadership. A distinguished speaker and thought leader in the Philadelphia cybersecurity community, Klotz actively engages with various initiatives and forums to inspire future leaders.Her book highlights 25 essential qualities for leaders across any industry. Focusing on traits like empathy, grace, and self-awareness, the book underscores the growing importance of these soft skills in building resilient, high-performing teams—crucial to modern leadership. The "TTIPPC" Framework emphasizes the need for transparency, inclusion, and consistency in fostering united and productive teams. Through engaging career stories, Klotz offers valuable insights into navigating professional challenges while balancing personal life with a compassionate and determined leadership approach.TIMESTAMPS:0:16 - Leading With Empathy and Building High-Performing Teams2:18 - Cybersecurity Leadership Across Industries and Unique Challenges7:15 - Balancing Leadership, Family, and Community Involvement17:02 - Empathy and Grace: Essential Leadership Qualities for Success25:03 - Building High-Performing Teams Through Positive Energy and Collaboration 37:04 - Leading With Empathy and Grace Through the TTIPPC Framework 45:25 - Cybersecurity Conversations and Creative Bar ConceptsSYMLINKSLeading with Grace and Empathy - https://www.amazon.com/Leading-Empathy-Grace-Developing-Performing/dp/1950336573URL where Tammy Klotz's book Leading with Empathy and Grace is available for purchase. LinkedIn - https://www.linkedin.com/in/tammyklotz/Platform where Tammy Klotz is available for professional networking. Redstone Grill - https://redstonegrill.comTammy's go-to restaurant in Plymouth Meeting,PA with a great atmosphere and outdoor patio. Frequently used for professional dinners and happy hours. Trinseo - https://www.trinseo.comTammy's current employer, where she is focused on improving the cybersecurity program with a particular emphasis on OT security. DRINK INSTRUCTIONEmpathy Elixer2 oz Bourbon1 oz Elderflower Liqueur1/2 oz Lemon JuiceDash of BittersOptional: Lemon TwistCombine all ingredients in a shaker with ice. Shake thoroughly, then strain into a glass. Optionally, garnish with a lemon twist.CONNECT WITH USwww.barcodesecurity.comBecome a SponsorFollow us on LinkedInTweet us at @BarCodeSecurityEmail us at info@barcodesecurity.com

In this episode of Change Leader Insights, Jessica Crow speaks with Maria Ross, a speaker, facilitator, author, and empathy advocate, about the power of empathy in the workplace (and life). Maria Ross believes cash flow, creativity, and compassion are not mutually exclusive. She is the founder of Red Slice and advises organizations on how to leverage empathy to engage and connect. Maria has authored multiple books and hosts The Empathy Edge  podcast. Maria's most recent book is The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries. A dynamic speaker, Maria has delighted audiences at leading conferences and organizations such as TEDx, The 3% Conference, The New York Times Small Business Summit, and Salesforce, and her insights have appeared in many media outlets, including MSNBC, NPR, Entrepreneur, Forbes, Newsweek, Huffington Post, and Thrive Global. During the conversation, Jessica and Maria discussed how to work with leaders who lack self-awareness, especially when partnering with them to create change. Says Maria, “You can't change anyone else, but what you can do is show up in the interaction. You can show up in the conversation with your empathy. It's not your job to make others empathetic, but you can show up by asking questions, staying emotionally regulated, and sharing common ground.” Highlights from the conversation include: ☑️ How leading through empathy can help manage resistance to change ☑️ Practical tips for showing up more empathetically in conversations with team members and colleagues ☑️ A deep dive into Maria's five pillars of effective but empathetic leadership: self-awareness, self-care, clarity, decisiveness, and joy If you want to learn more about empathy, leadership, and change, be sure to tune in and hear what Maria has to say!

Victoria Pelletier is a seasoned corporate executive with over two decades of leadership experience, including roles as COO, President, and CEO. Her career has been marked by a passion for inspiring positive change and growth in organizations, a journey also defined by her commitment to continuous personal learning, growth, and resilience. Victoria's contributions have earned her numerous awards and recognition for her dedication to and advocacy for diversity, equity, and inclusion, as well as for her significant history of mentorship in the workplace. Her latest book is “The Power of Whole Human Leadership” helps you to increase engagement, drive positive business outcomes while demonstrating empathy and authenticity. For more information, visit www.victoria-pelletier.com.

Today's focus is on accommodating children in the general education classroom to provide a truly inclusive environment. It's vital for all of us involved in education to understand the WHY of these accommodations with an emphasis on empathy. Join us for a closer look.Dr. Jessica Werner is the founder of Northshore Learning, a team of consultants based in Minneapolis. They support schools, parents, and teachers worldwide to work with students of ALL types by incorporating cutting-edge neuroscience insights into their coaching and training programs. They offer support for inclusion, classroom management, instructional excellence, executive coaching, and educator wellness. Jessica's experience with her 9-year-old son's educational needs has opened her eyes to learning challenges and how to better train teachers in accommodating ALL learners. Show Highlights:The truth about educators and their training (and why they need more)Many ADHD accommodations can be applied to every student–and will be beneficialAlternatives to “the old ways” are necessary in education today.Threading in neuroscience to understand executive function deficits from an empathetic viewpointUnderstanding why classroom environments really do matterWhat we call defiance in a student isn't always defiance.Teacher pushback is often fear-based.Fresh perspectives on the anxiety epidemic in today's classroomsLinks/Resources:Connect with Jessica and Northshore Learning: Website and EmailContact us on social media or through our website for more information on the IEP Learning Center: www.inclusiveeducationproject.org Thank you for listening!Don't forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday.If you enjoyed this episode and believe in our message, please help us get the word out about this podcast. Rate and Review this show on Apple Podcasts, Stitcher Radio, or Google Play. It helps other listeners find this show.Be sure to connect with us and reach out with any questions/concerns:FacebookInstagram – We are doing videos on Instagram, so connect with us there and send us your questions!TwitterIEP websiteEmail us: admin@iepcalifornia.org

The Role of Empathy in Modern LeadershipSimon Sinek: "Leadership is not about being in charge. Leadership is about taking care of those in your charge." Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform.Stay connected with us:Follow us on LinkedIn!Follow our co-host Eileen Rochford on Linkedin!Follow our co-host Rob Johnson on Linkedin!

What does it mean to lead with empathy and purpose?How can you create a high-performance culture where employees feel safe to be themselves?My guest on this episode is Tricia Alcamo, CHRO and with prior experience at FanDuel, Spectrum Enterprise, American Express, Deloitte ConsultingDuring our conversation Tricia and I discuss: What it means to lead with empathy and create a culture where employees feel safe to be themselves.How she created her own career opportunities early on, and how you can do the same.Why CHROs should have a chief of staff and how to design the role for success.The meaning behind her personal motto: 'How hard can it be?How different stages of company growth or maturity require different HR strategies for success.Why every HR initiative should directly align with the business strategy.Connecting with Tricia Alcamo: Connect with Tricia Alcamo on LinkedInEpisode Sponsors: Deeper Signals - Click here to get your free Core Drivers assessment and 14-day free trial! Elevate by Future of HR - Reserve your spot now to learn from 21 top HR thought leaders.Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders

A conversation with 2nd Lt. Madison Marsh '23, the first active duty military member to be crowned Miss America 2024, about her  background, leadership experiences, transition to Harvard Kennedy School, and key lessons on empathetic leadership and following one's passions.   SUMMARY Second Lieutenant Madison Marsh, the first active-duty military member and Miss America 2024, discussed her journey and leadership experiences. She highlighted her foundation for pancreatic cancer research, her academic achievements, and her role as a mentor at the Air Force Academy. Marsh emphasized the importance of empathetic leadership, mental health support, and balancing personal and professional life. She shared her transition from aspiring to be an astronaut to focusing on public policy and her current studies at Harvard Kennedy School. Marsh underscored the significance of passion, support from family and mentors, and the impact of diverse perspectives on leadership.   OUR FAVORITE QUOTES "Don't ask your people to do something that you are not willing to do yourself." - Second Lieutenant Madison Marsh "Your life is too short to live it for someone else or to do things that you are not passionate about." - Second Lieutenant Madison Marsh "I knew that if I put 100% into something I'm passionate about, the outcome and the impact that I'm gonna have is going to be far greater than forcing myself into this idea of who other people want me to be." - Second Lieutenant Madison Marsh "Leaning on people, whether it is your partner or a loved one, that is how you're going to succeed in life." - Second Lieutenant Madison Marsh "Being an empathetic leader, being a leader who goes by example. So don't ask your people to do something that you are not willing to do yourself." - 2nd Lieutenant Madison Marsh   SHARE THIS EPISODE FACEBOOK  |  LINKEDIN  |  INSTAGRAM     CHAPTERS 00:00:  Empathetic Leadership: The Foundation of Success 02:43:  Journey to the Air Force Academy: A Personal Story 11:33:  Overcoming Tragedy: The Power of Support 16:18:  Leadership Lessons from the Academy 28:31:  Navigating Career Changes: Finding Passion 45:02:  Key Takeaways: Empathy and Passion in Leadership     TAKEWAYS Embrace empathetic leadership - Truly understanding and supporting your team members, even when they are struggling, is crucial for effective leadership. Lead by example - As a leader, you should be willing to do anything you ask of your team and not ask them to do something you wouldn't do yourself. Follow your passions - Pursuing work and activities you are truly passionate about will lead to greater fulfillment and impact than forcing yourself into a path for others. Build a strong support network - Relying on partners, mentors, and loved ones can provide the encouragement and guidance needed to overcome challenges. Prioritize self-care - Taking time for your own mental, physical, and emotional well-being is essential to being an effective leader and avoiding burnout.     ABOUT MADISON Second Lieutenant Madison Marsh, crowned Miss America 2024, poses in a Colorado Air National Guard hanger on Buckley Space Force Base on August 7, 2024. Marsh embodies service in and out of uniform, proving that you can achieve your dreams and goals while serving in the United States Air Force.  Image Credit:  Ms. Miram Thurber, Air Force Recruiting Service Public Affairs 2nd Lt. Madison Marsh, USAFA class of '23, and Miss America 2024 is the first active-duty member of the military to hold the title.  She is also the first such title holder in 50 years for Colorado. She attained her private pilot license at the age of 16. She is a highly accomplished humanitarian, scholar and service member. After the loss of her mother in 2018 to pancreatic cancer, she established a foundation to raise funds for research to fight the disease. When she became a cadet, she excelled in her physics and astronomy studies, winning a Truman scholarship and is now pursuing her master's in public policy at Harvard Kennedy School.     CONNECT WITH MADISON Instagram:  @‌missamerica  |  @‌madiisabellaa     ABOUT LONG BLUE LEADERSHIP Long Blue Leadership drops every two weeks on Tuesdays and is available on Apple Podcasts, TuneIn + Alexa, Spotify and all your favorite podcast platforms. Search @AirForceGrads on your favorite social channels for Long Blue Leadership news and updates!          FULL TRANSCRIPT OUR SPEAKERS Guest, 2nd Lt. Madison Marsh '23  |  Host, Lt. Col. (Ret.) Naviere Walkewicz '99 Naviere Walkewicz  00:22 My guest today is Second Lieutenant Madison Marsh, USAFA Class of 23 and newly crowned Miss America.  This is a first for an active-duty member of the military and one for the Colorado history books in that she is the first such title holder in 50 years for the Academy's home state. But there is much, much more to Lieutenant Marsh, including her attaining a private pilot's license at the age of 16. She is a highly accomplished humanitarian, scholar and service member. After the very difficult loss of her mother in 2018 to pancreatic cancer, she established a foundation to raise funds for research and to fight the disease. When she became a cadet, she excelled in physics and astronomy, earning a Truman Scholarship, and is now pursuing her Master's in Public Policy at Harvard Kennedy School. We'll talk with Lieutenant Marsh about her most meaningful and impactful experiences at the Academy in research, athletics, leadership and character development. We'll discuss her speaker role at this year's National Character and Leadership Symposium, and ask how her new role as a national speaker and influencer informs her mission and message. And finally, we'll have the lieutenant share a few takeaways on leadership and character development with you, our listeners. Lieutenant Marsh, welcome to Long Blue Leadership. We're so glad to have you.   2nd Lt. Madison Marsh '23  Thank you so much for having me. Naviere Walkewicz  Absolutely. And before we dive in, as we normally do, we'd love to know how things have been going since you've been crowned.   2nd Lt. Madison Marsh '23  01:51 It has been very, very busy. I've been really lucky that the Air Force decided to keep me on active duty this year, because not only am I getting to serve in a uniform like this, but I'm also getting to serve in that crown and sash. And so, there's so many different experiences that I've gotten to have, whether it's a mixture of days that I'm going and promoting the military, or days that I'm doing a very different type of service. So I never know what I'm gonna' get every day that I wake up on the job. So it's been pretty cool.   Naviere Walkewicz  02:16 That is awesome. Can you share something that's really stuck out to you as just really memorable?   2nd Lt. Madison Marsh '23  02:21 So far, one of my favorite trips that we went on was Normandy for the D-Day anniversary, and I loved it because I had actually gone there last year, right after I commissioned with my fiancé, that was one of the first things we saw as officers. And now getting to go back with a year under my belt with a very different experience, I got to really see that history for like firsthand again. And I just think every time that I look at those headstones, it reminds me of what it means to put on our uniform, what our flag really means to me. And now being able to have that firsthand experience and sharing that with students across the nation, because I want people to understand what it means to serve every day, to hopefully invite people to come and join us and get excited about what service is.   Naviere Walkewicz  03:06 Oh, that's incredible. And, I mean, I think just to reiterate your commitment to service, and then to be able to see how you carry that message through history, I think is really powerful. Oh, that's amazing. I imagine that it's been a whirlwind, and you're looking forward to much more as well. Yes, does it feel like it's flown by?   2nd Lt. Madison Marsh '23  03:21 Yes, I feel, I think I have, like, four and a half months left. And I mean, every day I wake up and it's like three weeks later apparently.   Naviere Walkewicz  03:31 Well, I'm sure that to you it feels like it's flying by, but to everyone else it's a moment in time that they can really connect with you. So, your message is so powerful. We're glad that you're representing. Well, we'd love to dive into our podcast so our listeners can get to know you a little bit more and really experience leadership through your journey. So, we like to start by going into childhood. Okay, do you mind sharing a little bit about what you were like as young girl?   2nd Lt. Madison Marsh '23  03:55 Oh, let's see. I'd always loved science. Okay, so that was the big thing. I had wanted to be a paleontologist, a volcanologist. I wanted to be a scientist that lived with gorillas and studied them in the forest, which was…   Naviere Walkewicz  04:08 Was that inspired by a movie, or just…   2nd Lt. Madison Marsh '23  04:10 I don't know where that even started from. I think I was like, that sounds cool. My parents were like, What is she talking about then? And then, kind of going more into junior high, I wanted to be a marine biologist, and because I went on submarine biology camp, that was what sparked my interest in space, so that I had a very big shift that brought me to wanting to be an astronaut, which is ultimately why I ended up at the Academy. So, there was all these little things of interest throughout science my whole life that now made me put on the uniform.   Naviere Walkewicz  04:42 So Wow, very long, weird journey to get there. Well, I'm sure it was an adventure for you and your family. Yes, are you an only child? Or do you have siblings?   2nd Lt. Madison Marsh '23  04:47 I'm one of five. So, we are a mixed family. I have three older half siblings and older brother Nick, older brother Chris, older sister Sarah. Then there's me and my younger sister, Heidi. So, big family.   Naviere Walkewicz  04:59 Yes, and they're all adventurous like you?   2nd Lt. Madison Marsh '23  05:01 I would say so. I think we're all very different, like my older brothers, they were the huge athletes in our high school. I was not as much of an athlete in high school like I still loved fitness and gym, but I was the band geek. I was the one that was on Quiz Bowl and Science Bowl. My brothers did not. They didn't have the same interest in high school but now they're loving, like, they work in the tech industry. My older sister works in the tech industry. So, I'd say all of my siblings, now that we're in our adulthood, are very focused on, like, all STEM careers. So, it's been cool.   Naviere Walkewicz  05:36 That is amazing. And I love that you mentioned, you know, being a band geek. And I think a lot of people wonder, “Can I, what does that look like down the road?” And just to embrace, I think, our passion? So, what did you play?   2nd Lt. Madison Marsh '23  05:46 So, I played clarinet and contrabass clarinet. So that's like the big six foot tall…   Naviere Walkewicz  05:52 Oh my goodness.   2nd Lt. Madison Marsh '23  05:52 I was this tiny little kid in the ninth grade. Whenever I got to play contrabass, they have to put you on this really tall chair. And so, there's very hilarious videos of me that my family basically uses this blackmail of me playing that journey. I was so proud of it when I brought it home, my parents were like, oh, it's six feet tall. When I brought it home, they were like, “Why was Madison picked for this? She's gonna' be playing this in the house all day.” And it's this really deep, extremely loud noise. And they're like, “Okay, we thought we could deal with the clarinet, but this is, this is next level.”   Naviere Walkewicz  06:27 Well, I guess you know the good thing about that, it wasn't a drum set, right?   2nd Lt. Madison Marsh '23  06:30 That's true. There's grateful for that. Absolutely.   Naviere Walkewicz  06:34 Wow, so you all got involved in STEM. Do you have military members in your family as well that you knew? That's when you said astronaut and Air Force Academy that helped guide that for you or no?   2nd Lt. Madison Marsh '23  06:43 So my grandfather had served, but I had never met him. He passed away, I believe, either whenever I was like a newborn, or maybe a couple years prior, so that, I guess, didn't really influence my decision in the military. The biggest part of it was when I went to space camp in junior high, and I met a bunch of astronauts there. And so, after hearing story after story from them, and getting to go and do really cool experiments, like at space camp, you're building rockets, you're pretending to be an astronaut, like we did a mission to Mars where I got to be a botanist. And so, all of that really influenced my decision on how do I become an astronaut? And so, the story I kept hearing was all of them, for the most part, that I'd met were in the military. They were test pilots, they were fighter pilots. So, I started to figure out, how can I go down that path? Discovered the Air Force Academy and knew that was going to be one of the best places to getting a pilot slot, and even though I am not going down that astronaut path anymore because of those initial dreams and those aspirations that has opened up so many doors now for the rest of my career. So, it's been cool to see how it's evolved over time as I've grown up.   Naviere Walkewicz  07:46 Oh, that's amazing. And I think it's part of what you've learned in your journey is there's a bit of, like, flexibility and kind of, you know, learning along the way. So, it sounds like you did some of that even as a young girl. Okay, so how did you get into the Academy? You applied? Was it just kind of the typical application process? Did you talk to a lot of other cadets? I'm just curious what that looked like for you.   2nd Lt. Madison Marsh '23  08:08 I think I don't know if I spoke to a ton of cadets at the beginning. I remember I used to watch on YouTube, like while I was getting ready for bed, I would watch videos of like the jump team, or different anything from the Academy. And I was like, that is where I need to be. And we have a cool thing at our school where they have an entire military day. It's like on a Saturday. So, they bring every branch. They have people that represent active duty, reserve, guard, all of the academies, enlisted officer, anything that you could think of. They have them set up all in our hallway. And I knew at that point that I wanted to go to the Academy. And so, what I did is I basically printed out all of my essays that I knew that people had had to submit in the past for the Academy. I did resumes. I came with my GPA, everything, and I walked right up to my congressman, and I handed it to him, and I said, I went to him, and I said, “I want to go to the Air Force Academy, and I want to be your nominee.” And I'm sure he was like, “Who's this?” So, I was very firm early on, and so we were able to start an incredible relationship with one another. And so, because I did that, I think that was maybe my junior year, early on in my junior year, when it came time my senior year, he fought for me all of the time to get my application in front of people, because I was his principal nominee, and we had a very, very special moment. So, he called me on October 31, and told me that I had gotten early acceptance to the Academy, and so I got to tell my mom, and the next morning, she passed away. So having an experience like that is… that's why the Academy and Congressman Womack are so special to me, because that was my dream for years, and my mom got to know before she passed away. And it's just everything happens at the right timing, and you never know until afterwards. And so now I get to be here. Now I get to wear the uniform, and even though she hasn't gotten to see it, she got to know about it. And just because of those first instances where I marched up to him and I said, like, “I want to be here.” I got to have experiences like that. And now I get to have wonderful experiences of now serving post Academy life.   Naviere Walkewicz  10:16 I think what you just shared was so powerful in multiple ways. I think the first way is, you know, really being clear and what you wanted to do and to not, you know, take a step back and accept anything, unless you walked right up to him and said, This is what I want to do. You establish yourself, I think, and then to have, I think, that moment where he did fight for you and before your mom passed, having that, I mean, I can't even… Just share thank you for sharing that with me.   2nd Lt. Madison Marsh '23  10:45 He is also a huge part of all the scholarships and applications I've ever done. Anytime that I've ever needed someone to write me a recommendation letter. Congressman Womack has been one of the first people to do it. And I remember when I got the Truman Scholarship. I had asked them, like, what do I need to do for the because I was going to go and compete for the Rhodes and Marshall Scholarship the next year. And I was like, what were the strongest parts and what were the weakest parts of my application? And they said one of my strongest parts of my application, literally, was the letter that he wrote. They said that, like, you never get to see what they write, because they have to submit it to a portal. You're not allowed to look. And they were like, what he put in there, put everything like, pushed it far, far past the line. And I'll never know what he said, but I'm extremely grateful for him always believing in me. He actually had a really cool moment after I won Miss America this past year, he went on the floor of Congress and, like, read out all this stuff about what we had done together, being from his home district and growing up there, so it's been really cool to see how our relationship has evolved over time, because he has always supported he's such a big military promoter, and just getting to have that relationship and also use him as a mentor when times were tough at the Academy, being able to call him up and being like, I'm struggling. I know you helped me get in here, but I'm struggling right now. And he was always there to have an open mind to kind of guide me through, to make sure that I made it out at the end of the day.   Naviere Walkewicz  12:12 Wow. I think having those champions in life not only help us get through things, but help shape us that we will be champions for others in the future. Do you see that something that kind of was ingrained in you from that experience?   2nd Lt. Madison Marsh '23  12:22 Yes, I think, I mean, we were kind of talking about this earlier, about how I reflect on all of my experiences and look at the fact that I would have accomplished nothing without the people that had helped me, and I now want to be that person, even if it's only a little fraction in someone else's life to help them, because they recognize you don't go anywhere alone, you don't accomplish anything alone. And there have been countless mentors, teachers, family members, loved ones, that had poured into me, and now it's my turn to give that back to them.   Naviere Walkewicz  12:51 Amazing. So, you got into the Academy, it was a beautiful thing for you and your family, and while you were there, that's when you formed the foundation. Is that what I'm understanding from a timing perspective?   2nd Lt. Madison Marsh '23  13:03 So, I started the foundation my senior year of high school. So, my mom had passed away, and it was something that my family started literally two weeks afterwards, because watching my mom go through everything, I had recognized that we need to give something positive back to people. And a big part of just pancreatic cancer, is that educational aspect of making sure families around the nation know the signs, the warning, the warning signs, the symptoms. Because that was something that we had no clue with my mom. She was 41 years old when she was diagnosed and passed away. It was a very, very quick turnaround, and so we started it then, then I went off to the Academy. So that's something that I have fun doing on the side and learning a lot of leadership through that as well, because now we've expanded, and I lead about 20 volunteers from across the nation, and it is something that I have not done before, especially like virtually, since we have people all over. So that has been a very big learning lesson this past year, and now I'm getting to use all the cool stuff from the Academy to figure out how to lead people in and out of uniform, because that's something that has been a huge part of my life at the academy, was making sure we serve outside of this, because we have so much time. And I think at the Academy, you often feel like your life only exists inside of the black gates, but there's so much that you can do for people outside of that before you even put on the uniform every day.   Naviere Walkewicz  14:22 I think that's really powerful in sharing that because, you know, I think about your family, and first, I just want to thank you for sharing that difficult time. Because, you know, listeners, we have all different experiences in life, and you know, we all experience, at times, some kind of tragedy. And I think sharing how you found a way you and your family to work through that, and, like you said, kind of provide a perspective for others. You know, maybe if I could just touch on that, and we can, we can move forward while you're at the cadet, when you're a cadet. But can you just touch on, you know, how might you suggest someone find a way to get through some tragedy, maybe through a lens of leadership? Or if they're helping others that are experiencing tragedy.   2nd Lt. Madison Marsh '23  15:03 I think there were two really big parts for me. One of them was knowing when to ask for help. That is something that I talk about in academics, and that is something that I also talk about in personal life, because I wouldn't have been able to make it through the Academy had I not received help. So, one of the things that I did whenever I went through basic like I tried to quit on the first day because I was really struggling with obviously, the Academy is difficult and grieving at the same time. So, one of the things that I did to ensure that I would stay was I started seeing a therapist up on the hill. I saw chaplains all the time. I continued that through most of my freshman year, well into covid when I got sent home in 2020 because I knew that there was no way I could be able to lead in the classroom, in uniform, be there for my friends if I couldn't help myself first. So that is the first big step. It is takes a lot of courage and strength to receive help, and I think that is something, a stigma,that we're all having to overcome and change the narrative surrounding the conversation of mental health, you are strong if you get help, and everyone around you is here to help you, and I think as a friend, also being inviting, being conscious of the types of conversations about when other people that you don't know are having to receive help. Because there were definitely times that people had said about me like, “Oh, Madison's just trying to get out of training,” or, you know, you hear things like that. And so I knew that when I became a sophomore, that whoever I was leading, the one freshman that I was going to be in charge of, I could always be a safe space for them and ensuring that anytime, if they needed to go see chaplain, no questions asked, I would be there to walk them to and from the chaplain, whatever anybody needed, because I understand that that sort of help can be life-saving, and we have to be able to invite those sorts of conversations in and allow people to receive the help that they need. And I think that kind of follows throughout the entire culture of your squadron or Air Force wide, and it starts with one person, one leader, being inviting and accepting of those that need help.   Naviere Walkewicz  17:02 That's so powerful, and I'm so glad that you shared that, because I do think sometimes people might think asking for help is weak, or if I just hide it, then no one knows. But I think you're right. Courage is asking for help and receiving it, and that one person like you said you champion someone else, they will do that. So, you just created this train effect of, you know, support, and I think that's really powerful. So, while you're a cadet, you know, you had amazing experiences, I'm sure. Let's talk about what leadership roles you had as a cadet, aside from being, I think, what do they call them now? So, when you are a three-degree and you have a four-degree, you're called like a coach. Okay, so could you talk about that role a little bit? So that's fairly newer…   2nd Lt. Madison Marsh '23  17:45 Yes, it's pretty interesting. So, you go from being a freshman, which is very much so learning how to follow others, into you are assigned a freshman as soon as you hit your sophomore year. So, you'll have a cadet that has just come out of basic, and they're assigned to you, and that might be, I mean, that's many different things, like you're doing the obvious things like feedback with them, that's required. But it goes beyond that, if you make it so, because everything is a leadership opportunity Academy, if you pour into it so that could be, you know, meetings with them to check up, like, “Hey, how's school going?” Or if they're falling behind in school, like, “Let's create a plan to ensure that you pass your classes,” or, “Let's create a plan to ensure that you are going above and beyond and excelling in these areas.” You have those sorts of conversations with them, and I believe you are their protector against the upperclassmen, because obviously the freshmen, like the upperclassmen, duties are to be hard on them so that they become a better person at the end of their year. But as a sophomore, I had always taken as this is my person to protect and lead, because you're the closest first line supervisor to them. So that's how I took the position of if they needed help, if they had gotten in trouble, having those conversations with them to get them back on track, or maybe they're having some difficulty working with some upperclassmen to try to talk that through with them, to make sure our squadron was still meshing with one another. So that is the intention of the role. And you can go as little as just feedback with them, or you can do a lot. And then you also switch at the second semester, so you'll have a new freshman to lead on the back half of the year. Okay, it depends on the squadrons. Sometimes they strategically place you together, like, let's say a freshman said during basic, “I really struggle with academics,” and they knew that academics was my strong suit. We might get linked together so that they have someone that is guiding them, because they know they're going to struggle with that as soon as the school year starts. So, linking up people's weaknesses to their strengths is a big part of it.       Naviere Walkewicz  19:44 That makes sense. I'm glad you shared that, because I think, you know, not all of us are familiar with that, that kind of program now, and I think the term coach is really appropriate. You know, that actually makes sense, and it helps, actually, I think, inform how you can really, like you said, and embrace that role. And what I think is also a theme with you, Lieutenant Marsh, is, you know, you don't do anything just to do it. And you know you do it because you put your whole self into it. And so, while you're a cadet, maybe talk about what were some of the other things that you experienced from a leadership perspective, from peer leadership, because you know, you had the opportunity to help those you said, as you know, four-degree under you. But what about peers and up? Did you see any leadership you experienced in those realms?   2nd Lt. Madison Marsh '23  20:29 Gosh, there are so many leadership stories that I could touch on. I think one that really stands out in my mind was General Clark, who was our superintendent my time at the Academy. And I remember my sophomore year was covid gear, so we had right before recognition, or the night of recognition. My freshman year, we got sent home. I didn't return until the Fall semester. For my sophomore year, that semester was very tough because we were basically locked down. You couldn't leave. You couldn't really go see your family, and that sort of, you know, being contained in those black gates actually, literally, this time was very hard. And I remember there was a time period for at least five weeks when we were kind of stuck in your dorm, and it sucked, to say the least, but the thing that General Clark did was he was not going to ask us to do something as a leader that he was not willing to do himself. So instead of staying home with his family or going out, he came on base almost every night. He was bringing us food from Chick Fil A, Crumbl Cookie, anything that you could think of. He was doing all the cadet things like the, oh my gosh, what's it called when you pour the water?   Naviere Walkewicz  21:38 Oh my gosh, the carrier land, carrier landing, carrier landings, with cadets.   2nd Lt. Madison Marsh '23  21:45 That was fantastic. I mean, awesome. And then there was a night, I believe, that he set up a cot in a spare room and stayed over with the cadets. And it's leadership like that that had shown me, don't ask your people to do something that you are not willing to do. There's going to be times that are extremely tough, and I'm excited to be in an opportunity where I get to lead more people after this year's Miss America, and after I finish up my degree is it situations like that where you can make such an impact and show that as a leader, you are not better than the people that you are leading. You are right there, going with it, alongside them. And General Clark showed that to us from day one, and he is a leader I'm always going to remember and look up to and that was just one of the many stories that he showed that to us.   Naviere Walkewicz  22:25 And it sounds like that, leading by example is something that you also carry with you in your style and how you want to be seen as a leader. Yes, yes. I think that's wonderful. Let's talk a little bit about you know, you said that you've always enjoyed academics and stem so at the Academy, I understand there's an Academic Success Center. Can you talk a little bit about that? Because that's not something I'm as familiar with.   2nd Lt. Madison Marsh '23  22:48 So, under the Academic Success Center, there are, I believe, two portions of it. So, there's the Quantitative Reasoning Center and the Public Speaking Lab. And I used those all the time, sometimes daily for all four years at the Academy. So, the Quantitative Reasoning Center, they also have a writing lab underneath that, which I also used. So, they will help you with anything from uh, calc one problems to maybe engineering, or maybe you need help writing an essay, or you're not understanding your English class, or you need to help, like prep for public speaking, whatever it might be. So, I went down there all the time because my biggest thing is asking for help early and often. These are free resources that they provide.   Naviere Walkewicz  23:32 Does every cadet from E.I., from extra instruction? Or is it part of is extra instruction with your… it's kind of the same?   2nd Lt. Madison Marsh '23  23:37 Okay, so E.I. is with your instructor. Specifically, this is like a place down underneath the comms tower, where it's an entire wing, where people just sit there all day, and you go online and you make an appointment with them for 30 minutes, and they will be assigned to you to go through your essay with you. Or, “I really cannot get this problem on my assignment. Can you help me with it?” So, if your teacher isn't available, you can go there. It is incredible, because if you are falling behind, there's no reason you can't go to the Academic Success Center, because they have people that stay, I think, until like, eight o'clock at night. And they start, I want to, I mean, I it depends on the people, but I know that some of them started like earlier in the school day, like you could go at noon. So, let's say you have an off period, and you're an IC so you can't go after school. You could go during the day if you have time, or even later that night. So, there's so many opportunities to receive help, and I knew that if I was gonna' go be a Truman Scholar or try to go to grad school, I needed to go 110% in all of my classes, and I couldn't do by myself. I'm not some genius guru who just understood everything. That was not how I was as a student, I did well because I got help from people that knew a lot more than me, and I tried to learn from them, and especially in English classes and history, writing is not my most favorite thing. Yeah, so I had people that did love writing that helped me, and then I think the public speaking lab is also one that is an underutilized resource for cadets. I hear a lot of people that go and use the QRC, but never the Public Speaking Lab. So I used the PSL for anything from pageant prep, whether they were watching my talent or we were going through 100 different political questions and they were grilling me on them, or I'm preparing for a scholarship interview, and how are they going to grill me on my entire life, or my stances on particular things, or my plans, anything that you could think of. They're there for a speech for your class or a presentation for a class. If you struggle with being in front of an audience, they are there to help you, and it's free. And I can tell you right now, I cannot think of many other colleges that have resources like we do, and I remember my dad telling me as a freshman, when I had told him about the Academic Success Center, he was like, “You better be going there every single day, because I can guarantee your older siblings did not have that type of opportunity,” because we have such a small environment compared to some of these big schools across the US. You get really close with your teachers, and you have the opportunity to get really close to all the people at the Academic Success Center. And that is how you go far at the Academy, and you do well. So every Cadet needs to visit there, at least at one point, because I know everyone is not strong in every area.   Naviere Walkewicz  26:21 Well, guess what I'm going to be telling my sons about, if you haven't, and it's for all classes. All classes, excellent. And I can assure all of our listeners, as you can also hear and see yourself, that the PSL, the public speaking lab, has been phenomenal for you.   2nd Lt. Madison Marsh '23  26:37 I love it because I think public speaking is such an important part of being an officer, being able to get up and be in a crowd briefing to very important people, those skills that you learn as a cadet are going to carry with you for the rest of your career. So, start on them early and often, so you're not freaked out the first time you're on active duty and someone very important walks in the room and you're having to talk to them.   Naviere Walkewicz  26:59 Exactly, exactly the low threat.   2nd Lt. Madison Marsh '23  27:00 Get over with the low threat stuff. Now, in the safe spaces, we always talk about safe spaces.   Naviere Walkewicz  27:02 I love that. So, let's talk about life after the Academy. Well before we go there, when you were getting your career drops and all of that, what was, what were you hoping for? We shifted from astronauts, so where did, where did you go?   2nd Lt. Madison Marsh '23  27:19 So, I actually ended up being awarded pilot as my AFSE. But one of the things that I had kind of recognized my senior year was that I was not passionate about going the astronaut route anymore, which meant I didn't want to go to grad school for physics, and I really wanted to focus more on policy and pancreatic cancer, which is why I ended up at the Harvard Kennedy School. So, I made the decision over this last year to not go to pilot training anymore, because I've recognized this entire job as Miss America, there are so many opportunities and jobs in the Air Force to do your job well. And I knew that I was not 100% passionate about the pilot career path anymore, but I could be 100% passionate about something else in the Air Force, which is going to make me do so much better at that job for the people around me. So, I'm changing my job now, and I'm very excited about it. My fiancé is still going to UPT right now, and I love getting to support him and watching that, and now moving into this new phase of my life where I'm going to get to experience another job in the Air Force.   Naviere Walkewicz  28:19 So, we have listeners that, you know, find themselves in a path, and they feel, “I might, be stuck here.” Now, talk a little bit about making that decision, and how can you encourage others? I think the key word you used is, “I can do more because I'm passionate about something,” but maybe talk our listeners through how you felt this was the right decision, and at that time.   2nd Lt. Madison Marsh '23  28:41 I did not come to it overnight, that is for sure. I think it took me probably two and a half years to really, finally be comfortable with it. And I think a thing that I struggled with was fear of people judging me because I was stepping away from this big dream of becoming an astronaut, which I can tell everyone right now, nobody cared whenever I stopped doing that, and that was something I was so fearful of. I thought everyone was going to be like, “Oh, she's not doing this big thing anymore. She's not going to do anything.” And that is not what happened when I started. I remember being in scholarship interviews, and one of the things that I'd received in feedback was it sounds like you're just being robotic, talking about this plan to becoming an astronaut, but when I hear you talk about pancreatic cancer, you light up, and those are the best points in your interview. And so, then that made me think. I was like, “Oh, okay, that's kind of odd that they say that I probably should think about that more,” because I thought I was really passionate about this, and my fiancé had kind of sat me down and was like, “We should, like, discuss this. Like, if you're really having second thoughts about it, because you shouldn't be forcing yourself into a career path to make other people happy.” And I remember my dad had called me after this conversation that kind of started, and he was like, “Listen, just because you told your mom you wanted to go astronaut doesn't mean that you need to do it to, like, fulfill the thing that you told her you were going to do.” He's like, “Your mom and everyone else does not care what career you end up in. All they care about is that you're doing something that makes you happy.” And through the loss of my mom, I had recognized every life is very short. Do not waste it on things you don't care about. Do not waste it on things you're not passionate about, because you're not going to do good at them. Like that's just not that's just not how you work. That's not how I work. I know that if I put 100% into something I'm passionate about, the outcome and the impact that I'm gonna' have is going to be far greater than forcing myself into this idea of who other people want me to be, and that's why I ultimately made that change. And there were a lot of tears at first. There was a lot of second guessing, and I don't think it was really until this January, after I had started, I started interviewing a lot of people on different career paths, like I had spoken to a lot of pilots and asking them what their life was like. And it wasn't until I had interviewed them and also people that are in this profession that I thought I could be really passionate about. That's what really put it over the edge. And I felt very comfortable then with my decision of I am okay, walking away from this old dream because it's no longer my current one, and that's okay. Everyone grows up, everything changes, and that's life, and accept that. And I think because I went 110% on this astronaut path, it opened up the doors to do anything else afterwards. Just because I went down this path for eight years does not mean that I was stuck in it. Since I had worked so hard, I had opened up every single opportunity, like going to Harvard, that has now changed the trajectory of my career and my life.   Naviere Walkewicz  31:38 So, Lieutenant Marsh, I have to just say, even sitting here in the room, I'm inspired. I know our listeners are feeling this as well. Talk about how going to Harvard, Kennedy School. What is your vision for how this will impact and where it will take your foundation, or what does this look like to you after?   2nd Lt. Madison Marsh '23  31:56 I think a really cool thing about the fact that the Academy will send you right to grad school afterwards, is because you have so many opportunities to learn from people that are not military and a very different leadership orientation than we might have ever experienced at USAFA or in just the general Air Force. And that's been really cool. I mean, going to Harvard, we are a very small minority of military members that are there, and I'm getting to meet people from all across the globe. Over 60% of our program are international students, really, which is fascinating. Yeah, I'm getting to learn so much about their countries, their government, which I think is extremely applicable to the way that we work in the Air Force, because we are going to be having to work with a lot of these countries, and now I'm getting a deeper understanding of their perspective, their perspective on leadership, so I think that'll be really cool to see how it's going to impact my Air Force career. But my favorite part of it is the fact that it's allowed me to be really flexible, and what I focus on in public policy, my biggest thing has been pancreatic cancer. So how can I take my experience with the loss of my mom and my understanding of medicine and science now put into policy to ensure patients are receiving the best care so they are not going through what my mom went through? And another cool experience that this reminds me of is how I was talking about astronaut to now pancreatic cancer, because I went down physics instead of having to do a conventional physics project my senior year, because I went so hard in that major I was then able to do an artificial intelligence research on pancreatic cancer, wow, and apply like medical scans X-rays to the way that we detect pancreatic cancer in patients. So, it's little things like that that have opened up doors, and now I've gotten to take that research from the Academy, put that into what I'm studying at Harvard. So just so many different ways that you can apply, reapply and change across your life. So that's I'll be excited to see where I get to use it, I think, way down the road, whether I'm in the Air Force or not being able to serve my community with that degree in the leadership that I'm getting to learn there.   Naviere Walkewicz  34:04 I can't wait to see what you have, I mean, just in the short amount of time, the impact and drive that you have. I mean, it's kind of it blows us away. So, it's really impressive. I wanted to go back to something you mentioned about the different perspectives from the other you know, cultures and countries, especially on leadership. Was there anything particular that you took away or that surprised you, or that kind of resonated with you from some of the people you've met?   2nd Lt. Madison Marsh '23  34:29 Gosh, there are just so many times, I think one of the things that I love doing was just, I love picking people's brains. Yes, so we had, like, a house about 30 minutes away from Harvard, and what I would do, or try to do, at least once a month, is we'd have everyone bring their food from their country, and we'd have a huge spread, and everyone would just sit down and talk about their lives. And there was this one girl named Paulina that I was good friends with, and she was from Israel, and so getting to hear her perspective, because they have a very different way of military service, because it is, I think it's required for them after they turn 18. And her perspective on why that is important to their country, and comparing it now to how the US is most like, is volunteer based, and the differences in that. And so, I think that was really cool to hear from her, because it's very different than what we do here. And I mean, there are just so many students. One of them, he was a student that had lived in China almost his whole life. I think he left when he was 14 or 16 for school or work, ended up living in Canada for a long time, and now was back in the US and hearing his entire family's take on covid or military operations or their actual thoughts on America was very different, because it is not what you get to hear every day in mainstream media, because it's someone that actually lived there. So, it was every moment that you get to have there is very fascinating if you're asking the right questions and talking to the right people…   Naviere Walkewicz  35:57 Especially if you're open to listening.  I have to ask, what did you bring for your food dish?   2nd Lt. Madison Marsh '23  36:01 I made a, what was it, green chili chicken soup.   Naviere Walkewicz  36:08 Of that sounds yummy.   2nd Lt. Madison Marsh '23  36:09 Yes. I like a little spicy soup. But it was nice. I was very full that night. I think I have a whole spread of like a table that was 10 feet long, just covered in everyone.   Naviere Walkewicz  36:19 Oh, my goodness. Well, I'm a foodie myself, so I can appreciate that, and I would have probably partaken a little bit of everything too. So, we'd like to know, what do you your time is so busy? What do you do to what I would call like, manage your health, your balance in life? What does that look like for you?   2nd Lt. Madison Marsh '23  36:36 I was really terrible at it my freshman year at the Academy, and so I had to learn very fast to make sure I was on the right track. So, freshman year, I was struggling with grief. Obviously, the Academy is very busy, and I gave zero time back to myself ever. It was, I would get up at 6am and I was studying until midnight, and that's what I did every day. I never took Saturdays or Sundays off. I'd just go, go, go. And I think that took a very big toll on my mental health, my social life. And it wasn't until my fiancé Walker was like, “You are going to leave this place and throw up your hat and you're going to have no memories outside of your textbooks.” And I was like, “That is a terrifying thought, because you're totally right. You're 100% right. I have not poured into any of the other outside opportunities.”, and so I started doing very small things, like reading 10 pages of a book every night. That is what I forced myself to start doing sophomore year that slowly grew into, and not a textbook, not a textbook, a fun book that slowly started growing into going to the gym, making sure I have a full Saturday off to be with my friends and family, and so now that I'm having this very busy schedule, I do the same thing. I carry this very large planner around in my bag that goes down to 30 minutes, and I'm planning out every single part of my day. So, if I need to plan when I'm calling my family that goes on there, if I'm planning times to go to the gym that's on there, reading a book, anything that you could think of. That is how I stay replenished mentally. Because I know if I can't be giving that time back to myself, I can't go out and meet people and travel all the time, because everyone has their limits, and I've really had to figure out where mine are over the past couple of years and be very strict with myself to ensure that I don't pass them.   Naviere Walkewicz  38:20 I love that because you can't pour from an empty cup. What's the most recent fun thing you've read?   2nd Lt. Madison Marsh '23  38:28 Okay, it's this book called Quitting a Life Strategy, and it is about basically the entire social dynamic on why we look down upon people that quit things, and why that is wrong, and it just meant a lot to me after changing career paths and recognizing that quitting is not a bad word, it's not a negative word. It is a redirection in your life, and it applies to relationships, friendships, jobs, volunteer opportunities, whatever it might be. And it was all of these anecdotes about people that had hated their job and had decided to make a change and are now doing something drastically different and are exponentially more happy, and it just made me feel very certain about the path that I was on, and also more empathetic to people outside of never judging people because they're leaving a certain situation of thinking, the only person that really knows what they're going through is them. And at the end of the day, someone else's life and their decisions don't impact you, so support them. There's no reason to be negative revolving around someone else's life or your own. Just allow people to live life, do their own things. And that is exactly what that book exemplified for me.   Naviere Walkewicz  39:40 I love that. In fact, you make me want to read that.   2nd Lt. Madison Marsh '23  39:43 It's great title again, Quitting a Life Strategy.   Naviere Walkewicz  39:46 I love that. Thank you for sharing that. Yeah, so Lieutenant Marsh, one of the things that our listeners love to know, and you obviously have many talents, because you have competed in in them as well for Miss America, but what's something hidden? Or maybe something special about you that you'd be willing to share with some of our listeners?   2nd Lt. Madison Marsh '23  40:07 Oh geez. I don't know if I have, like, a hidden talent, per se. Okay, I will, okay, this is funny. Going back to the band thing earlier, okay, every time I'm home on holiday, I break out my clarinet and I try to relearn the music and play, and it really irritates my entire family, because I'm not good anymore. I'm not good anymore at all, and they're all like someone take that away from her right now. And this last time I tried playing flute for a little bit, I did not catch on to it as easily as clarinet, and I was home for Christmas, or maybe it was some other time with my fiancé and me, and he had the flu, and I had the clarinet, we were walking around the house playing it together, and they were like, “We have to deal with two of them now, instead of just one.”   Naviere Walkewicz  40:48 I love so, that's fantastic. Thank you for sharing this. And I think what's so great, some of the things that you've shared throughout this, well, one, they've been golden. I mean, just amazing leadership lessons. But I think one of the things that has been really special is you talk about your fiancé and that support you've had with him. Maybe just share with our listeners the importance of having kind of a partner or a support network. What did that what does that look like for you? You seem like you lean on him. Does he lean on you? Or is it able to be shared?   2nd Lt. Madison Marsh '23  41:18 Yes, he is. I mean, I would not be able to do this year's Miss America, or really anything without his support, because if you can imagine, I'm traveling all the time, he's going through UPT and is extremely busy. And it's because of our dedication to each other that we're able to come back at the end of each day, calling each other, making life plans, being honest about how we're feeling. And I think that honesty and the ability to lean on each other makes it so much easier to get through everything. And I remember like I talked about earlier my freshman year, I tried to leave multiple times. I tried to leave on the first day basic, my dad told me, “You can quit, but you can't come home to our house.” So I stayed. I wanted to leave after basic, and I decided to stick it out my freshman year. And it wasn't until that Spring semester freshman year, where I had found people like walker or Dr. Anderson or different professors and mentors that I had had that made me want to stay and like I said earlier, you don't go anywhere alone, or at least, you don't go far by yourself. And so, leaning on people, whether it is your partner or a loved one, that is how you're going to succeed in life, and I've had to learn heavily on how can I be there for these people when I'm at 100% because there are definitely days when I'm at home, maybe I'm not traveling as much for Miss America in the Air Force. And Walker had just the worst, most difficult, long week, like he's having this week, lots of tests, lots of Sims, and I get to be there for him, to support him at the end of it. And it's that give and take and understanding that, above all else, we are number one to each other, and that's something that we talk about it a lot, especially when it comes to career planning. For me, our number one is ensuring that we get to be together. Everything else is secondary, because I know I can't go 100% in my job if I don't have my partner there with me, and he feels the same, and so trying to plan life out in a way that always puts us as the priority no matter what. So, he's been very special. And I think you can also get that outside of a partnership, whether that is someone that is your mentor or a family member or a friend, right?   Naviere Walkewicz  43:20 I think that was a key kind of takeaway that you shared there about first making sure you know what your priorities are, and then staying true to them. So, Lieutenant Marsh, there's two more things we have in this one, and I'll give you a little precursor: I'm going to ask you if there's anything that we didn't talk about there. I didn't ask you that you want to make sure that our listeners have a chance to hear and then the second thing is, we're gonna' have kind of those, those few key takeaways that you really want them to kind of indulge in from your perspective. So maybe with the first one, is there anything I didn't ask you that you wanted to chat about today?   2nd Lt. Madison Marsh '23  43:54 I feel like this is gonna' go into the leadership piece of it. And I just think it is so important to be an empathetic leader, kind of tying back into the mental health I had heard a story once about someone who had someone underneath them that they were leading, and they kept saying that, “Oh, this person's getting in trouble. They're not showing up to meetings. They just don't care. They are just a bad Airman.” When their supervisor had actually sat down and spoken to them, they had actually admitted that they were struggling a lot with depression and needed help, and it takes one person to sit down and have that very like quick conversation of just asking how people are every day and being genuine about it that could change someone's life, and ensuring that you know there are probably going to be people that you're going to lead, that are going to mess up, but be there for them, lead them, be empathetic and make sure that your people are okay. That is your duty as a leader, and that is something from that story I had learned, and now I have to take through the rest of my career to be cognizant of what my people are going through. Maybe they're struggling something with their family. Maybe they're struggling. With something personally, maybe like me, they need help figuring out their rest of their life and their career, and it's just things like that where you can make such an impact on people if you make the time to have those conversations with them, and that is being an empathetic leader, above all else, can really help your people go far, because if you're not focusing on them, they're not going to feel attached to the work that you all do together. But if you can be unified and stick up for one another, you can do so, so much more.   Naviere Walkewicz  45:29 Oh man, it's always about the people, right? It's always and I think what you said was really key, and that was asking the question, versus either, you know, just kind of going in and directing, but being really open to listen so well. So now, Lieutenant Marsh, because I know everyone is hanging on to hear what you might leave them with, what really is, what guides you in leadership, and what are the few things that you'd like our listeners to kind of take away?   2nd Lt. Madison Marsh '23  46:15 I would say, going back to earlier, being an empathetic leader, being a leader who goes by example. So don't ask your people to do something that you are not willing to do yourself. And I think those are the two biggest things that I look for. And I've gained at the Academy and now post Academy life, because I'm always looking for things in leadership that I want to take away and things that I don't. And those are the two biggest things that I want to carry in my little toolbox for the rest of my career. And another important personal piece, whether it applies to your job, personal life, family life, whatever it might be, is always doing something that you love. Your life is too short to live it for someone else or to do things that you are not passionate about. If you are passionate, you're going to go so much further and you're going to be happy. That is the only thing that you can really take away from life, is the happiness that one you provided yourself and you can give to other people, and you can only do that if you're doing work that is worthwhile to you. So keeping that in mind, no matter the strife that you might go through or potential changes that you're going to go through in your career and your life, is holding that near and dear to your heart.   Naviere Walkewicz  47:21 So, this has been an absolute pleasure to just spend this time with you. Lieutenant Marsh, I have to ask, as a graduate and the graduate community, you know, I've enjoyed listening to your story, what can we do to continue to support you?   2nd Lt. Madison Marsh '23  47:34 I think the biggest thing that all AOG can do and long blue line is really just being there for the cadets, because it is conversations like this, opportunities to talk on a podcast like this that maybe cadets can listen to, or being mentors for them. That's what helps them get through it, and that's how we create great leaders, is by pouring back into our community where we came from. I know we talked about that earlier off camera. That's the biggest thing for me, looking at the people that gave back to me, and now that I'm a grad, just loving to be a part of this, to give back to the people that are now coming up and are going to be following behind us.   Naviere Walkewicz  48:07 Thank you for being such an outstanding I think, leader, influencer, and we can't wait to share in this journey with you.   2nd Lt. Madison Marsh '23  Thank you.   Naviere Walkewicz  Thanks for your time.   KEYWORDS People, cadet, Academy, leadership, pancreatic cancer, freshman, Academic Success Center, astronaut, family, sharing, empathy, empathetic, experience, lieutenant, cool, listeners, Marsh, passionate, learn           The Long Blue Line Podcast Network is presented by the U.S. Air Force Academy Association and Foundation      

Explore how empathy is reshaping modern leadership and transforming C-Suite dynamics. Join co-hosts Rob Johnson and Eileen Rochford as they delve into the power of emotional intelligence in management on the latest episode of the "Can You Hear Me?" podcast.Thank you for listening to "Can You Hear Me?". If you enjoyed our show, please consider subscribing and leaving a review on your favorite podcast platform. Stay connected with us: - Follow us on LinkedIn! - Follow our co-host Eileen Rochford on Linkedin! - Follow our co-host Rob Johnson on Linkedin!  

In this live episode, Nick Smoot interviews Harry Amend who is a highly respected figure in education with over 41 years of experience. Throughout his career, Harry has served as a teacher, coach, counselor, principal, and superintendent, primarily in the Spokane Valley, Washington area. He played a key role in Washington's education reform during his tenure as President of the Washington Association of School Administrators (WASA) in the late 1990s, collaborating with the state's Superintendent of Public Instruction, Teri Bergeson, and Governor Gary Locke. Beyond Washington, Harry's leadership extended to school districts in northwest Montana and North Idaho, where he championed school reform initiatives for a combined nine years. Known for his focus on at-risk and special needs students, Harry introduced innovative programs like the "School within a School" model and the Bridge Academy dropout retrieval high schools in both states. His commitment to education earned him recognition as a finalist for Superintendent of the Year in Washington (1998) and Idaho (2007). In addition to his educational career, Harry spent 20 years as a major league baseball scout for the Philadelphia Phillies, a role that reflects his love of sports and mentorship. Now residing in Twin Lakes Village, North Idaho, with his wife Sandy, Harry enjoys spending time with their children and grandchildren, all of whom live nearby in the Spokane area.

“Burnout is an excessive and sustained workload.” “Am I really the best person to be in that meeting?” “Create workplaces of joy, productivity, and growth.” “Change is possible.” Chapters: 00:00  Introduction: Daisy Auger-Dominguez's Background and Book 03:03  Chapter 1: Recognizing and Addressing Burnout 06:24  Chapter 2: Setting Boundaries and Saying No 11:03  Chapter 3: Difficult Conversations and Relational Communication 15:03  Chapter 4: Building Healthy Workplaces 24:18  Reflection and Validation: The Power of Acknowledging Others 28:31  Finding Joy and Fulfillment in the Workplace 34:25  Shifting Mindset and Avoiding Burnout with Mantras 38:45  Recognizing Burnout and Establishing Boundaries 44:54  Taking Care of Yourself to Better Care for Others Episode Summary: Daisy Auger-Dominguez, an accomplished executive and dynamic leader, discusses her new book 'From Burnout to Lit Up' and shares her wisdom and guidance on burnout. She explains the signs and symptoms of burnout and emphasizes the importance of recognizing and addressing it. Daisy provides practical solutions, such as setting boundaries, saying no, and having difficult conversations. She also highlights the need for relational communication and the power of scripting to navigate challenging situations. Overall, Daisy's book offers insights and strategies to help individuals prevent and overcome burnout. In this conversation, Daisy Auger-Dominguez discusses the importance of reflection, gratitude, and joy in the workplace. She emphasizes the need to acknowledge and validate others' perspectives before responding, and to avoid self-righteousness. Daisy also shares strategies for reconnecting with joy at work, such as finding your purpose and embracing a beginner's mindset. She highlights the power of mantras and affirmations to shift mindset and avoid burnout. The conversation concludes with practical tips for recognizing burnout, establishing boundaries, and taking care of oneself in order to better care for others. R.O.G. Takeaway Tips: Recognize the signs and symptoms of burnout and take action to address it. Set boundaries and learn to say no to prevent excessive workloads. Have open and honest conversations to address interpersonal tensions. Practice relational communication and use scripting as a tool for intentional engagement. Take the time to reflect on your own reactions and responses in order to better understand yourself and others. Acknowledge and validate others' perspectives before responding, and avoid self-righteousness. Find joy and fulfillment in your work by identifying your purpose and embracing a beginner's mindset. Use mantras and affirmations to shift your mindset and avoid burnout. Recognize the signs of burnout and establish healthy boundaries to protect your well-being. Taking care of yourself allows you to better care for others. Guest Bio: Daisy Auger-Dominguez is an accomplished executive and dynamic leader widely recognized for her ability to lead organizational transformations on the leading edge of people and culture. A natural storyteller and team-builder with a purpose-driven mindset, Daisy launched her career at Moody's Investors Service. She subsequently held leadership roles at The Walt Disney Company, Google, Time Warner, and Viacom. Most recently, she served as Global Chief People Officer at Vice Media, overseeing and guiding the end-to-end employee experience, including DEI, ESG, and corporate facilities. Additionally, Daisy founded Auger-Domínguez Ventures, a workplace strategy consultancy. Daisy's bold advocacy for inclusive, courageous, and competent management in the modern workplace positions her as a sought-after speaker and thought leader in management, leadership, diversity, equity and inclusion, workplace culture, and the future of work. Driven to build workplace cultures rooted in human-centered shared values and purpose — cultures that work for everyone while enhancing performance — Daisy authored 'Inclusion Revolution' and has a forthcoming book titled From Burned Out to Lit Up: A Manager's Guide. She has been featured in publications like Harvard Business Review and IDEAS.TED. Her contributions have earned her prestigious honors, including Brooklyn Community Service's Social Impact award, Hispanic Executive's Top 10 Leaders, People en Español's 25 Most Powerful Women, ADCOLOR Legend, Council of Urban Professionals Change Agent, Walter Kaitz Foundation Changemaker, and the New York City Council Leadership in Community Service Award. Resources: Books Pre-order Burnt Out to Lit Up  R.O.G. Episode 156 Leading with Humanity: Guide to Modern Management  Harvard Business Review (HBR) Finding Joy as a Manager — Even on Bad Days by Daisy Auger-Dominguez Harvard Business Review (HBR) Articles by Daisy Auger-Dominguez  'A Blueprint for Leading DEI in Turbulent Times,' by Daisy Auger-Dominguez, published in Ambition magazine  Inclusion Revolution | Daisy Auger Domínguez | TEDxPearlStreet |  Redefining HR Ep 121, Vice Media Group's Chief People Officer, Daisy Auger-Domínguez  Leading With Empathy & Allyship EP4: Amplifying The Latinx Experience With Daisy Auger-Domínguez  Bucknell University: Speaking of Success with Daisy Auger-Dominguez Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network?  N.D.I. Network Diversity Index What is your Generosity Style?  Generosity Quiz Credits: Daisy Auger-Dominguez, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 197, Special Guest, Susan Packard.

Leighton & Eddie welcome Monique Landman-Bovenkamp of "Unchain People and Change" to the show.  It's a warm and open discussion on Leaders bringing "heart and empathy" to their roles and clubs.  Monique has worked inside and outside of Golf and has long pushed for heart in the boardroom with a view that we can't achieve the best results as organisations without it.   Is it time to move away from the ruthless, selfish and agressive style of the 2000's to a place where we lead with heart and in a safe culture where people are happy to speak, make mistakes and be creative?  There's also some thinking from other industries that can be introduced to our industry. https://www.linkedin.com/in/moniquelandman/?originalSubdomain=nl   Thanks to our show partner: https://toptracer.com/    

In this episode of Leveraging Leadership, Emily discusses how showing empathy and really looking at the world from their perspective, can go A LONG way. Like when a chief of staff helps a CTO who's stuck with a messy, old tech system.Links Mentioned:Clarity Call with EmilyFree Resources:Strategic Planning Checklist Chief of Staff Skills Assessment ChecklistA Day in the Life of a Chief of StaffChief of Staff ToolkitGet in touch with Emily:Connect on LinkedInFollow on YouTubeLearn more about coaching Sign up for the newsletterClarity Call with Emily Who Am I?If we haven't yet before - Hi

Send us a Text Message.What if true leadership wasn't about power and dominance, but about empathy and cooperation? Join us as we explore the fascinating world of bonobo society, where female-led communities model a radically different approach to leadership, grounded in emotional intelligence and social bonds. In this episode of Life Points with Rhonda, we uncover how female bonobos maintain harmony and resolve conflicts peacefully, challenging our traditional notions of power. You'll discover how these remarkable primates use grooming, play, and alliance-building to foster cooperation and stability, offering a blueprint for transforming human relationships, workplaces, and governments.Our discussion draws compelling comparisons between bonobo and human societies, revealing how embracing the principles of empathy and social intelligence could lead to more harmonious and thriving communities. We highlight the stark contrast between the matriarchal structure of bonobo groups and the often aggressive, competitive nature of human leadership. If you're curious about how adopting the wisdom of bonobos can reshape our understanding of power and leadership, this episode is a must-listen. Tune in and rethink what it means to lead with heart and intelligence.Support the Show.https://chat.openai.com/g/g-8E47AuJfB-life-points-assistanthttps://FaceBook.com/Lifepointswithronda1https://youtube.com/@lifepointswithronda2968https://TikTok.com/@lifepointswithrondahttps://Instagram.com/@lifepointswithrondahttps://Patreon.com/@lifepointswithrondahttps://Lifepointswithronda.com

John Yip and the team at SE Health are growing their social impact by bringing hope and happiness to different segments of society. As SE Health celebrates its 115-year anniversary, they've continued to stay true to their long legacy of service through leveraging powerful initiatives such as operating hospices for the homeless, investing in start-ups in the health space, running a technology company, and supporting communities across the country, including First Nations, Inuit, and Métis. Through these initiatives, SE Health keeps their vision strong by impacting how people live and age at home. “It's the combination of business and social mission that makes SE Health a perfect landing spot for me,” says John when explaining why his organization is so special to him. In this exciting new episode, learn all about a few of SE Health's main priorities and their balance between business and social impact, how being a first-generation Canadian helps shape John's values, his practical tips for emerging leaders, how running triathlons positively impacts his life, and so much more! Quotables: “If you have a room full of providers, we'll talk provider talk and that means full of acronyms, but you bring a patient, a care giver, and family member, it becomes real, and that tangible experience helps shape and influence the direction of where these Ontario health teams would go.” - JY “There's enormous pressure to perform and as a result a lot of young leaders aren't themselves, so the first piece of advice I would give is to be your authentic self, lead with empathy, be kind, be thoughtful.” – JY “My parents really instilled those values of work ethic and around kindness as a means to integrate into Canadian society where they really believed that they were so lucky they were able to leave where they came from which was war-torn China.” – JY “We have 8,000 staff that serve 22,000 Canadians every day and we want to make sure we take care of our own.” – JY “You don't need to go very far to experience adventure, you can do it in your own backyard.” - JY “It's healthy to have different interests and do different activities and that leads to a very positive lifestyle.” – JY “Everyone has their own brand with how they lead, and it takes time to figure out what your personal brand is.” – JY “I'm a big supporter of the public library system because I spent a lot of time there, I read everything and it still sticks with me, so I think reading creates that sense of curiosity.” - JY Mentioned in this Episode: SE Health McMaster DeGroote School of Business Unity Health Toronto Access More Interviews with Healthcare Leaders at HIROC.com/podcast Follow us on LinkedIn, Instagram, and X, and listen on Apple Podcasts, Spotify, or wherever you get your favourite podcasts. Email us at Communications@HIROC.com.

In this episode, we welcome Samir Jhaveri, VP of Operations Strategy and Transformation at MUFG. Samir is dedicated to transforming the Operations organization, leveraging his leadership and strategic expertise. He leads initiatives in organizational design, governance, reporting, and location strategy. With a background in management consulting at EY and Accenture, Samir has a proven track record of improving efficiency and reducing costs through streamlined processes and technology solutions. Beyond his professional achievements, Samir enjoys staying active, watching Bollywood movies, and spending time with his family and dog in Long Island. Join us to hear Samir's insights and experiences in transforming operations at MUFG.

Drew Sechrist, CEO of Connect the Dots, discusses the challenges of organizational design and the importance of empathy in leadership. He shares his experience of having to lay off 20% of his company, emphasizing the importance of clear communication and support for affected team members. Sechrist also highlights the benefits of having a geographically diverse team, with operations in both the United States and Serbia, and how the company has adapted to remote work.Support the Show.

Becoming an entrepreneur is a leap of faith. Regardless of when or even if your business sees the light of day, starting up is still a tremendously hard thing for someone to take up, work on and say out loud to the world.The leap of faith still exists when you're a woman founder, but with a bunch of other variables you didn't ask for also thrown in.But I'll tell you what doesn't change. It still takes the same amount of passion, the joy of building, stress, frustration and the ability to manage fires that might go off anytime to keep the ship steady, and eventually succeed in the long run.Being a woman founder does present its own challenges and hurdles that are often unexpected or even patronising. Because if you've decided to jump into the world of terrible and exciting, then these are just additional hoops that you have to jump through.That's why role models matter. I must confess we - I - have been disappointed at not being able to get a lot more woman founders and their stories on First Principles. You can be sure we're trying to change that over time. But in today's supercut episode, we bring together five women founders from earlier episodes.This episode features Vineeta Singh of SUGAR Cosmetics, Smita Deorah of LEAD School, Ruchi Kalra of Oxyzo, Radhika Gupta of Edelweiss Asset Management and Soumya Rajan of Waterfield Advisors.Welcome to First Principles—The weekly leadership podcast from The Ken.Let's get started.----------Apply for the Young Business Leadership Programme!What is it?It is an ambitious and exciting role where we take a handful of talented, ambitious and eager-to-learn graduates from India's top colleges and put them through a two-year program where they will work in different roles and functions at The Ken.And throughout the two years they will learn virtually all key aspects of building, innovating and scaling a modern "journalism as a product" organization, well, from first principles.If you want to understand the "why" of why we're doing this, you'll find the details to that here, but if you're just excited about the opportunity from the little I have told you and you're just thinking about "how" do I apply, here's the link for that.----------Also, have you listened to the latest episode of The First Two Years(or TFTY)—The Early Careers podcast from The Ken?In the latest episode of TFTY, host Akshaya Chandrasekaran goes on a quest to explore how to solicit feedback as requested by a listener of the podcast. Akshaya directed the listener's question to guests on the episode who shared surprising tips and pragmatic ways to ask for feedback. What exactly did they have to say?Listen to the episode here to find out.----------If you haven't already, subscribe to the First Principles newsletter. It's free. All you need to do is sign up, and you'll find a thoughtfully curated newsletter capturing unique insights on the mental models and first principles, along with a curated list of photos and books contributed by the enthusiastic First Principles community.You can sign up here!Also, if you enjoyed listening to this episode, do rate us on your favourite streaming platform, and if you have opinions on what we should be doing differently or just any feedback, good or bad, write to us at fp@the-ken.com. We'll be sure to read it.

If you are at a crossroads and wondering if you should give up on that dream that hasn't come true yet, then this is the episode for you. Toshimi Itakura is the General Manager of the Legal Department at Sojitz Corporation. Toshimi shares her inspiring career journey over more than 20 years and her professional experiences in the United States and London. Toshimi discusses her approach to career growth, emphasizing the importance of focusing on achievements rather than specific job titles and shares valuable tips on time management, leadership, and mentoring. You are going to love hearing from this ground breaker in the Tokyo legal world! If you enjoyed this episode and it inspired you in some way, we'd love to hear about it and know your biggest takeaway. Head over to Apple Podcasts to leave a review and we'd love it if you would leave us a message here! In this episode you'll hear: How Toshimi came to be working in the legal department at Sojitz Her international experiences and negotiating for what she wanted in her career Toshimi's way of leading as  a section head (課長) and now division head (部長) Her top three tips for aspiring professionals Her favourite book and other fun facts  About Toshimi Toshimi Itakura is the General Manager of the Legal Department of Sojitz Corporation. She graduated from Keio University and joined Sojitz Corporation in 2005. Sojitz is one of Japan's sogo shosha, or general trading company, covering various industries globally including automotive, aerospace & transportation, infrastructure, energy, healthcare, metals & minerals, chemicals, agriculture, retail etc. After a few years at the Tokyo headquarters of Sojitz she studied abroad at Duke University Law School in the United States (LL.M.) and worked in the legal department of Sojitz Corporation of America as a qualified attorney-at-law (admitted in NY).  Later in her career, she also spent 2 ~ 3 years, working in the legal department of Sojitz Corporation in London and seconded to the Herbert Smith Freehills London Office. In 2022, she was appointed as the General Manager of the Legal Department. Throughout her career, she has engaged in corporate legal practice in Japan, the United States, and the United Kingdom, and has been involved in M&A, project finance, disposal of bad assets, collateral management, corporate restructuring, litigation and dispute resolution and other various matters and transactions. Apart from her work, Toshimi enjoys her life being an artist in the world of ballroom Latin dancing and playing the flute. Connect with Toshimi LinkedIn: https://www.linkedin.com/in/toshimi-itakura-31b081152/  Links Gentle Dining Omotesando https://www.gentle-base.com/  Book: そうか、君は課長になったのか。https://amzn.asia/d/aDHyTEJ  Connect with Catherine  Linked In https://www.linkedin.com/in/oconnellcatherine/ Instagram: https://www.instagram.com/lawyeronair YouTube: https://youtube.com/@lawyeronair 

If you had the chance to sit down with the CEO or leader of a major retail operation, what burning questions would you ask them? On the latest episode of the Power Hour podcast, host Eugene Shatsman sits down with retail veteran Stephanie Pugliese to unpack her valuable insights for optometrists and business leaders alike. 

Personal story: Before there was a Good Morning Aurora, there were two homies who knew each other: Brendt Jimenez & Curtis. Both had different lives, different priorities, but both would meet and chop it up in front of a pizza joint. It's fair to say both were taking care of themselves, but maybe not each other. Flash forward to this morning and those same two friends are chopping it up on the 2nd largest city's 1st daily news podcast. Both are now taking care of themselves, and each other. Brendt helped Good Morning Aurora get started. This is our way of saying "thank you" to him, Hesed House and every other person who knows that the key to a fruitful, pleasant and successful life is to do the absolute most, for others. Let's get ready to learn! Here's the news: - Visit Bardwell Residences from 10 am to noon every Saturday & Sunday for walk-in tours. Located in the newly renovated Copley hospital campus at 301 Weston avenue, this welcoming community is waiting for you! Learn more about the positive impact Bardwell Residences is making in Aurora by visiting their website here: https://www.gardant.com/bardwellresidences/ - Every first Saturday of the month, NAMI KDK will host the Family Support Group at the Batavia Public Library from 10 am to 11:30 am. Learn more about support groups in your area and how to get involved by visiting the website for NAMI KDK here: https://www.namikdk.org/ Have a great rest of the day! Good Morning Aurora will return with more news, weather and the very best of Aurora. Subscribe to the show on YouTube at this link: https://www.youtube.com/c/GoodMorningAuroraPodcast The second largest city's first daily news podcast is here. Tune in 5 days a week, Monday thru Friday to our FB Live from 9 am to 10 am. Make sure to like and subscribe to stay updated on all things Aurora. Threads: https://www.threads.net/@goodmorningaurorail Instagram: goodmorningaurorail Spotify: https://open.spotify.com/show/6dVweK5Zc4uPVQQ0Fp1vEP... Apple: https://podcasts.apple.com/.../good-morning.../id1513229463 Anchor: https://anchor.fm/goodmorningaurora ACTV (Aurora Community Television): https://www.aurora-il.org/309/Aurora-Community-TV #positivevibes #positiveenergy #downtownaurora #kanecountyil #bataviail #genevail #stcharlesil #saintcharlesil #elginil #northaurorail #auroraillinois #cityofaurorail #auroramedia #auroranews #goodmorningaurora #news #dailynews #subscribe #youtube #podcast #spotify #morningnews #morningshow #tuesday #hesedhouse #NAMIKDK --- Send in a voice message: https://podcasters.spotify.com/pod/show/goodmorningaurora/message Support this podcast: https://podcasters.spotify.com/pod/show/goodmorningaurora/support

Matt Marchbanks says his career hasn't been about climbing a ladder but building trust and honing soft skills in leadership. Matt, Senior Vice President at Sodexo Healthcare, emphasizes the critical role of influencing, trusting, and fostering an environment where engagement and innovation can thrive. Throughout his conversation with host Andrea Butcher, he reflects on his experiences, emphasizing humility, vulnerability, and teamwork, and he shares that his success stemmed from intentional choices and mentorship rather than selfish ambition. He underscores the significance of aligning personal values with organizational roles and being true to one's passion. Additional Resources: Connect with Andrea Butcher on LinkedIn Visit HRD Website Connect with Matt Marchbanks on LinkedIn Visit Sodexo Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network

Join Brian Smith on today's episode of The I in Team Series and your Daily Influence as we dive into the evolving world of the fractionalized work environments and how leaders can approach it with empathy.

In recognition of Mental Health Awareness Month, this episode explores how leaders can positively influence and support the mental well-being of their teams and organizations.Studies show staggering levels of work-related stress negatively impacting employees' physical health and personal relationships. As a leader, you play a critical role in shaping an environment that prioritizes mental health.Gayle Lantz shares three key strategies to help you become an advocate and create a workplace that nurtures mental wellness.Find the full show notes at: https://workmatters.com/Leading-with-Empathy-Prioritizing-Mental-Health-in-the-Workplace

Have you ever wondered what it takes to humbly lead a community through the golden years of their lives while juggling the complexities of healthcare management? Kyle Ruth-Islas, the heart behind the operations at the Redwoods Community for seniors, pulls back the curtain on a career that's not just a job, but a calling. From his Canadian beginnings to his transformative roles in sunny California, Kallo's path is a masterclass in empathy, continuous learning, and the art of asking the right questions.This episode isn't just a look into the life of a senior care COO; it's an exploration of the pivotal role communication and support play in shaping successful teams. Kyle dives into the strategies that foster transparent dialogues and how he navigates the labyrinth of policy creation and financial management—all while ensuring his staff feels heard, valued, and empowered. His insights are a powerful reminder that leadership isn't about having all the answers but about removing the obstacles in your team's path.Beyond the boardroom, Kyle shares his personal growth through Certified Dementia Practitioner training, shedding light on the profound impact it has on both caregivers and those they care for. Balancing this heavy responsibility with the joys and challenges of family life, he invites us to see the person behind the profession—complete with a passion for the Man of Steel. So, buckle up as we journey through the lessons of leadership, the intricacies of skilled nursing, and the delightfully human side of our dedicated guest. Support the Show.

How does a product marketer end up in the CEO seat? Moving from being an analyst at Forrester to starting at BlueConic as a product marketer and doing many different jobs at the company over the years landed Cory Munchback the CEO seat.Fully backed by the founder, Cory shares her remarkable journey from analyst to CEO, detailing the vital lessons learned and the strategies that have shaped her leadership.Cory's Path to CEOCory started her career at Forrester Research, gaining invaluable insights into marketing leadership and technology strategy. This foundational experience at Forrester was crucial as she transitioned to BlueConic, where she began as the Director of Product Marketing. Reflecting on her diverse roles within the company, Cory notes, "I've always been someone who feels how the system works."Key Takeaways for CEOsEmpathy and Understanding Across Roles: Cory emphasizes the importance of understanding every department's role in achieving the company's objectives. She shares, "I have a deep reverence and admiration for the skills that they bring, because I literally knew I wasn't good enough at them or wasn't passionate about them to do it myself."Replacing the Founder as CEO: Cory highlights the smooth transition from the founder being the CEO to her replacing him as a well-planned succession. "He was fully behind me. This was a thoughtful succession plan...me taking over was something he valued as part of his own legacy," Cory explains, underscoring the significance of support and clear communication during leadership transitions.The Importance of Customer-Centric Leadership: The customer is at the core of Cory's leadership philosophy. Coming from product marketing she knows better than most that you have to stay close to the customer. Don't miss the rapid fire session at the end of the episode where Cory shares her favorite books and podcasts that have influenced her career and leadership style.For an in-depth understanding of Cory Munchbach's strategic approaches and personal influences that have shaped her journey at BlueConic, listen to the full episode.Join us next week on Sales Talk for CEOs for more insights from top executives on driving growth and leadership effectiveness.Chapters00:00 Introduction - Unveiling the critical sales knowledge CEOs need to thrive in modern markets.00:03 Female CEO Spotlight - Kicking off with excitement for female CEOs and the fresh perspectives they bring to the table.01:05 Welcome Cory Munchbach - Introducing Cory Munchbach, CEO of Blueconic, and her unexpected career journey.01:29 Exploring Blueconic - Diving into what Blueconic does, its ideal customer profile, and how their tech drives business forward.02:26 The Importance of Consumer Insights - Discussing the necessity for brands to deeply understand consumer behaviors.02:44 Cory's Path to CEO - A look at Cory's progression within Blueconic and her transition to the CEO role.03:02 From Analyst to CEO - Tracing Cory's professional roots from Forrester Research to her leadership position.05:03 The Lure to Blueconic - Cory shares what drew her to join a fresh, dynamic startup and tackle new challenges.06:07 The Marriage of Sales and Product Marketing - Understanding how product marketing works in unison with sales to achieve success.07:56 Initial Sales Struggles & Strategies - Reflecting on early sales efforts and the push for establishing brand credibility.08:05 Rapid Role Progression - Cory recounts the various roles she adapted on her way to the top.11:14 Cultivating Customer Success - Emphasizing the need for focusing on customer satisfaction to drive sales and business growth.14:15 Journey to CEO - Cory's evolution within Blueconic and the responsibilities she accumulated along the way.17:11 Cory's Role in Sales as CEO - Outlining how the CEO's involvement can significantly impact sales initiatives.About GuestAs the CEO of customer data platform BlueConic, Cory has spent her career on the cutting edge of marketing technology and has years of experience working with Fortune 500 clients from various industries. Before joining the BlueCrew, she was an analyst at Forrester Research where she covered business and consumer technology trends and the fast-moving marketing tech landscape. A sought-after speaker and industry voice, Cory's work has been featured in Financial Times, Forbes, Raconteur, AdExchanger, The Drum, Venture Beat, Wired, AdAge, and Adweek. A life-long Bostonian, Cory has a bachelor's degree in political science from Boston College and spends a considerable amount of her non-work hours on various volunteer and philanthropic initiatives in the greater Boston community. The rest of that time is spent hanging with family and friends; running around with her rescue dog; or – most likely of all – reading.Connect with Cory on LinkedIn:https://www.linkedin.com/in/Corymunchbach/BlueConic LinkedIn:https://www.linkedin.com/company/blueconic/Check out Alice's website: https://aliceheiman.com/Connect with Alice on LinkedIn: https://www.linkedin.com/in/aliceheiman/

Listen as Dr. Lorea Martinez, Columbia University Teachers College faculty member, founder of HEART in Mind, and author of "Teaching With the Heart in Mind," provides guidelines for supporting teachers in building students' social emotional learning skills. Identify how developing your own SEL skills supports your leadership and instructional coaching with staff. Honor Your Emotions Elect Your Responses Apply Empathy Reignite Your Relationships Transform with Purpose Read Lorea's article, "Leading From the Heart" here.  Visit Lorea's website and find her resources here.  Find Lorea's YouTube Channel and watch her video, "5 Strategies for Educator Stress" here. Subscribe to the Steve Barkley Ponders Out Loud podcast on iTunes or visit BarkleyPD.com to find new episodes!

Jerry Colonna is a coach and facilitator known for integrating the principles of self-awareness and mindfulness into entrepreneurial leadership. He is the CEO of Reboot and the author of the influential books Reboot and Reunion. Through his work, Jerry has established himself as a guiding force in the world of leadership, advocating for a harmonious balance between personal well-being and professional excellence. His influence continues to grow as he teaches others to look within themselves to lead with integrity, compassion, and authenticity. This week, Barrett talks with Jerry about the complex landscape of leadership and the significance of fostering deep connections and a sense of belonging within the business world. They discuss Jerry's belief in merging profitability with social responsibility in business, the value of emotional intelligence and vulnerability in leadership, the challenges and opportunities of coaching, and the importance of looking inward for personal and professional development. They also explore how business leaders can encourage positive systemic change and create environments that prioritize human connection and empathy, paving the way for a stronger sense of community. In this episode: [02:46] - Jerry's journey from executive to holder of stories [03:09] - The power of presence and emotional rapport [06:53] - Exploring inner work and radical self-inquiry [09:48] - Learning to hold space for others [13:57] - The impact of coaching and psychoanalysis on leadership [20:22] - Embracing pain and grief for personal growth [26:33] - The journey of healing and letting go [32:05] - The importance of community and belonging [39:00] - Confronting social issues and embracing humanity [46:00] - Reflecting on economic prosperity and its purpose [46:53] - The role of business in society [48:17] - Personal stories of business and social responsibility [49:58] - Why climate change is a global emergency [50:30] - The human cost of conflict and separation [53:30] - Leadership, belonging, and the CEO's role [01:01:31] - The power of ancestral stories and belonging [01:15:35] - Embracing leadership and creating belonging [01:16:58] - Tools and insights for effective coaching [01:25:03] - Envisioning an unbearably beautiful future Get full show notes and links at https://GoodWorkShow.com. Watch the full episode on YouTube: https://www.youtube.com/@barrettabrooks. Connect with Jerry Jerry on Twitter Jerry on LinkedIn Reboot Connect with Barrett GoodWorkShow.com BarrettBrooks.com Twitter Instagram Subscribe and stay in touch Apple Podcasts Spotify YouTube

Dive into the neuroscience of leadership with Carlos Davidovich and discover how to master your inner voices for leadership success - of self or others.Hey friends! I recently had such an insightful chat with executive coach Carlos Davidovich about using neuroscience to better understand leadership. Carlos brings a fascinating perspective, explaining how our brains have five key "teams" that drive our thoughts and behaviors - our instinctual side, our emotional side, our rational thinking, our intuition, and even our "gut brain." He shared how leaders often struggle to balance empathy and analytical thinking. The parts of our brain responsible for each actually compete! Carlos explains why we need both, and how to train ourselves to activate either empathy or analysis depending on the situation. I loved his simple but powerful tools for managing our inner teams. Just identifying and naming the different voices in our heads gives us more control. Carlos explains step-by-step how we can observe ourselves from the outside, almost like a metacognitive superpower! If you're interested to learn how neuroscience intersects with personal growth and self leadership, don't miss this chat. Carlos breaks down practical takeaways anyone can apply, both at work and in everyday life. I took so much away that I'll be implementing myself. Let me know what insights resonated most with you!___________00:00 Decoding Intuition: The AI of Human Mind00:28 Unleashing the Power of Sleep on Problem-Solving01:12 Introducing Carlos Davidovich: From Medicine to Neuroscience in Leadership04:05 The Journey of Personal and Professional Transformation05:44 Exploring the Intersection of Spirituality and Neuroscience12:41 The Essence of Leadership: Beyond Titles and Technical Skills23:44 Neuroscience in Leadership: Balancing Empathy and Analytical Thinking28:57 Exploring Self-Awareness and Emotional Intelligence29:46 The Power of Observation in Personal Growth31:47 Understanding the Five Brains and Their Impact on Our Lives35:33 Harnessing Intuition: Beyond the Analytical Mind44:19 Metacognition: Observing Our Inner Narratives51:45 Concluding Thoughts on Inner Harmony and Decision Making___________Carlos Davidovich, a former medical doctor who transitioned into a TEDx speaker and executive coach, brings a distinct blend of expertise to the world of neuroscience and leadership. His background in internal medicine, coupled with a lifelong fascination with human development and spirituality, uniquely positions Carlos to offer a holistic approach to leadership. Through his groundbreaking work, including the "Five Brain Leadership Practical Guide," Carlos delves into the intricate link between neuropsychology and effective leadership. His insights promise to provide leadership professionals with a fresh and insightful perspective on balancing empathy and analytical thinking in leadership, making him a valuable guest for those seeking a deeper understanding of leadership development.Website: https://www.carlosdavidovich.com/en/home-eng/___________https://linktr.ee/unleashthyselfUnleash ThyselfWebsite: https://UnleashThyself.comInstagram: https://www.instagram.com/unleashthyselftoday/Constantin Morun:https://www.linkedin.com/in/constantin-bo-morun/If you enjoyed this episode, don't forget to subscribe, share, and leave a comment. We appreciate your feedback and would love to hear your thoughts! Hosted on Acast. See acast.com/privacy for more information.

In this episode, Alec Wons sits down with Fire Chief David Mason from Brookfield WI Fire Department. Chief Mason shares insights from his unique career journey, transitioning from nursing to leadership in the fire service. He discusses pressing issues such as addressing the challenges of an aging workforce, leveraging his healthcare experience in public safety, and the role of modern technology in enhancing emergency response. Tune in to gain valuable perspectives from this seasoned leader on your favorite podcast platform.

Today our guest is Greg Moffitt, the Director of Principal Development for the District of Columbia Public Schools. We talk to Greg about leading with empathy and how empathy connects to the greater work of education. He talks about why empathy matters, and how we need to be curious about people, who they are, and the place that they are coming from. Greg shares that empathy is a skill that can be practiced and developed daily, and that we need to build on this skill before problems arise. He also shares that as leaders it's hard to truly support people or hold them accountable without empathy. Learn More About CharacterStrong:  Visit the CharacterStrong Website Access FREE Curriculum Samples Attend our next live product preview   Greg Moffitt is a dad, husband, school leader, and all-around education geek. A former school principal, assistant principal, student activities director, classroom teacher, and educational aide, Greg believes that schools can help change the world and make it a better place. Greg is currently the Director of Principal Development for the District of Columbia Public Schools where he works with school leaders to foster equity-centered leadership and practices. A graduate of Brown University with degrees in Education, History and Policy and a Master of Arts in Teaching, Greg lives in Washington, D.C. with his wife, their teenage daughter, and the family dog. When not outside exploring National Parks, Greg enjoys good food and movie marathons.

Brent Deterding, CISO of Afni, knows focusing on empathy yields benefits for his personal, and professional life.  Whether raising foster children, meeting with vendors, or analyzing cyber attacks, his policy of treating others with dignity opens new doors and creates opportunities. Learn how being transparent in conversations helps him avoid costly mistakes, discover solutions, and maximize discussions.