Virtual GM - A Hotel Management Podcast

In this very special episode of the Vibrant Voice, Cody and Meagan pull back the curtain on something a little more personal: their relationship—as partners in life and in business.

In this episode of the Vibrant Voice, Cody & Meagan dive into one of their favorite hospitality tech tools—Akia—and share all the latest updates and features that are helping hoteliers deliver better guest experiences, streamline operations, and drive more revenue.

In this sun-soaked episode of the Vibrant Voice, Cody & Meagan are kicking off summer vibes early by sharing their all-time favorite summer vacation spots. Whether you're craving coastal luxury, desert relaxation, or a mountain escape, we've got the perfect list of destinations that will inspire your next getaway—or give your property some hospitality ideas worth stealing.

In this episode, Cody & Meagan dive into Cody's recent trip to BITAC Sales & Marketing, held at the stunning Fairmont Grand Del Mar in San Diego. From powerful networking moments to cutting-edge discussions in hospitality sales and marketing, Cody shares his key takeaways from this exclusive event.Then we shift gears to help YOU plan your 2025 hospitality calendar by breaking down the top industry events you absolutely can't miss this year.

In this episode, Cody & Meagan dive into the best family adventure you can plan this summer—a trip to Cliff Dwellers Lodge! Nestled near Lees Ferry and Horseshoe Bend, this spot offers unparalleled outdoor experiences, breathtaking scenery, and activities the whole family will love.

In this episode, Cody & Meagan dive into the exciting grand opening of Hotel Pontotoc and its signature bar, The Dame, launching April 21st in Downtown Memphis!

In this episode, Cody & Meagan break down everything you need to do to ensure your property is ready for guests visiting during Easter and Spring Break. These seasons bring an influx of travelers looking for memorable stays, and it's crucial to be prepared!

In this episode, Cody sits down with Dina Belon-Sayre, the President of Staypineapple Hotels and fellow Board Member of the Independent Hotel Show Miami, to dive into the future of hospitality, leadership, and industry advocacy.

In this episode, Cody sits down with Logan Nicholson, the founder of Talsey AI, to discuss how artificial intelligence is transforming the hospitality industry. Logan launched Talsey AI from the thriving tech hub of Salt Lake City, UT, with a mission to bring the spirit of hospitality into hotel technology. With a background in tech and marketing, he has built a cutting-edge platform designed to enhance both the guest experience and hotelier operations.

In this episode, Cody and Meagan dive into a brand-new topic for the podcast—maintenance! As the busy season approaches, it's crucial to ensure your property is in top shape. That's why they're breaking down the five most important maintenance tasks to focus on during March Maintenance Madness so your hotel or short-term rental is fully prepped for peak season.

In this episode, Cody and Meagan are thrilled to announce the launch of Vibrant's newest property, Edgewater Resort! They take you behind the scenes of what it takes to successfully open a hospitality business and the four most important things you need to get right when launching a property.

In this episode, Cody sits down with Anke Graichen, the General Manager of Hyde Beach House in Florida. Anke shares her inspiring journey of building a career in hospitality, working her way through multiple roles to reach the GM position. If you've ever wondered what it takes to grow in the hospitality industry, Anke's story is packed with valuable insights and motivation.Cody and Anke also talk about their shared experience serving on the Board for Independent Hotel Show Miami. This premier hospitality event is a must-attend for industry professionals, featuring over 200 product and service vendors, networking opportunities, and expert panels.And for our listeners, we've got an exclusive special offer—a free registration code to attend the Independent Hotel Show Miami! Tune in to get the details.Topics Covered:✅ Anke's journey from entry-level roles to General Manager✅ What it takes to grow and succeed in hospitality✅ Why attending Independent Hotel Show Miami is essential for industry professionals✅ How to connect with over 200 vendors to elevate your business✅ Exclusive free registration code for listeners!Don't miss this episode! Whether you're building your career or looking for new business opportunities, Anke's insights and the Independent Hotel Show Miami are game-changers.Independent Hotel Show: https://independenthotelshow.us/Hyde Beach House: https://www.hydebeachhousefl.com/Anke LinkedIn: https://www.linkedin.com/in/anke-graichen-028590185/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody is flying solo and diving deep into everything you need to do to prepare for your 2025 season. Success in hospitality doesn't happen by accident—it's all about planning, strategy, and execution. Cody shares his top tools, tricks, and insights to ensure your business is set up for a profitable and efficient year ahead.Topics covered include:✅ Budgeting for 2025 – How to forecast revenue and expenses effectively.✅ Marketing Strategy – The must-do's to boost bookings and grow brand awareness.✅ Operational Efficiency – The tools and systems to streamline your processes.✅ Guest Experience – What changes you can make now to improve satisfaction and retention.✅ Industry Trends – What's changing in 2025 and how to stay ahead of the curve.This episode is packed with actionable insights that will help you kick off the new year strong. If you're looking to maximize profitability, improve operations, and stay competitive in 2025, this is a must-listen! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody sits down with Richard Kessler, the visionary Chairman and CEO of The Kessler Collection. With over 50 years of experience in hospitality, Kessler has built a legacy of innovation, luxury, and excellence in hotel development and management.Kessler's impact on the industry is undeniable. He previously served as President and Chairman of Days Inns of America and has played a pivotal role in the boutique hotel movement. His passion for historic renovations has brought life to iconic properties like the Casa Monica Resort and Spa in St. Augustine, FL, The Mansion on Forsyth Park in Savannah, GA, and the transformative Plant Riverside District in Savannah. His influence also extends into the launch of Marriott's Autograph Collection, where he was the first and largest franchise operator in the U.S.Beyond hospitality, Kessler is deeply involved in philanthropy, supporting causes like the Treutlen House for abused children, the Kessler Reformation Collection at Emory University, and numerous scholarships for visual and performing arts education. His commitment to community and culture has shaped not only his properties but the industry as a whole.Tune in to hear Richard Kessler's inspiring journey, insights into hotel development, and his vision for the future of hospitality.Website: https://www.kesslercollection.com/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody sits down with Joe Ruzicka, Director of Business Development at Adams Keegan, Inc. Cody and Joe first connected at BITAC, one of the hospitality industry's premier networking events. Known for his commitment to the industry, Joe shares his top three hospitality events for 2025 that every professional should attend:Hunter Hotel Conference: A leading event for hotel investors and developers to connect and share insights. More info hereBITAC: A top-tier event for networking and thought leadership in hospitality. More info hereThe Lodging Conference: An iconic event focusing on the hotel industry and beyond. More info hereBeyond events, Joe also gives us his top karaoke song and shares a look into his company, Adams Keegan. As a national HR and employer services provider, Adams Keegan is known for its unique Efficenter® technology platform, designed to customize human capital management solutions from recruitment to retirement. Unlike cookie-cutter software solutions, Adams Keegan delivers personal service by assigning dedicated professionals who partner with clients from sectors like hospitality, healthcare, finance, and manufacturing. With nearly 30 years of experience, Adams Keegan is committed to transforming HR and employer services.This conversation dives deep into upcoming trends, the value of meaningful conferences, and practical HR solutions to enhance business operations in hospitality.Connect w/Joe:Phone: 214-433-7030Email: Joe.ruzicka@adamskeegan.comWebsite: https://www.adamskeegan.com/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Happy New Year from Cody and Meagan! In this first episode of 2025, Cody and Meagan kick off the year by reflecting on what lies ahead and wishing all their listeners a successful and joyful New Year. They give a sneak peek at some of the exciting guests lined up for the month—episodes 33, 34, and 35 will feature inspiring industry professionals who will share their insights and success stories in hospitality and beyond.This episode sets the tone for a year of fresh ideas, motivating conversations, and valuable strategies for those in the hospitality space. Join Cody and Meagan as they gear up for a brand new season of tips, stories, and interviews to help elevate your business in 2025. Here's to growth, inspiration, and plenty of exciting moments in the coming year! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this special post-Christmas episode, Cody and Meagan kick back to wish everyone a Merry Christmas and a Happy New Year! Recognizing that work is probably the last thing on listeners' minds on December 26, they keep things light and festive by diving into their favorite holiday films. Cody and Meagan each share their top Christmas movie picks, with classics like Christmas Vacation, Jingle All the Way, Elf, The Night Before, Die Hard, The Santa Clause, and Home Alone making the list. From hilarious scenes and heartwarming moments to holiday mischief, they discuss what makes each movie unforgettable and why these films bring the spirit of the season to life.So sit back, relax, and enjoy this light-hearted episode as Cody and Meagan reflect on these holiday favorites. Wishing all listeners a joyful holiday season and an exciting start to 2025! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody and Meagan dive into actionable marketing strategies to finish the year on a high note. With the episode launching on December 19, 2024, they focus on last-minute tactics that can drive engagement and revenue during the holiday season and set the stage for a strong start to 2025.They cover topics like setting up holiday promotions and flash sales to attract last-minute bookings, leveraging email marketing to reconnect with past guests, and creating engaging social media content that resonates with holiday travelers. Cody and Meagan also discuss optimizing your property's website with clear calls-to-action and easy booking flows to maximize conversions, along with using targeted ads for the holiday season on platforms like Google and Meta to reach travelers searching for holiday getaways. Whether you're looking to fill rooms or build awareness for the new year, this episode offers a practical guide to make the most of your year-end marketing efforts. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody and Meagan share their essential toolkit for effectively managing a hospitality business. They discuss the 12 top tools that help streamline operations, enhance guest communication, and boost revenue. From property management systems like WebRezPro and Think Reservations to communication platforms like Mango Voice and Akia, each tool plays a unique role in building a seamless experience for guests and staff alike.They highlight how using Lynx Locks simplifies access control, while Slack supports team coordination, and how Airbnb's platform continues to connect properties with a vast audience. Cody and Meagan also explore Talsey AI for operational insights, Stash Rewards to improve guest loyalty, and Gusto for payroll. For strategy and goal tracking, they discuss EOS, and for activity bookings, Flybook is a top pick. As a bonus, they recommend HOVR for content engagement to help make your property's online presence unforgettable. Get ready to elevate your hospitality game with these must-have tools! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody and Meagan guide you through the essential steps to set your hospitality business up for success in 2025. They cover how to start building your annual budget, forecasting both revenues and expenses to ensure your financial roadmap is in place. The episode also dives into creating a powerful annual marketing plan, focusing on promotions, key marketing dates, and the best ways to align with seasonal trends.They offer expert tips on making informed adjustments based on previous years' data, setting achievable goals, and implementing flexible strategies to adapt as the year unfolds. Cody and Meagan provide actionable insights on analyzing past performance, identifying new opportunities, and keeping your team aligned on your 2025 objectives. Start the new year prepared, confident, and ready for growth with this step-by-step planning episode. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this Thanksgiving episode, Cody and Meagan share a lighthearted conversation as they dive into what would be on their ultimate Thanksgiving plate, from favorite classic dishes to unique must-haves. They express gratitude for their audience and the hospitality community, adding a touch of warmth and celebration to the holiday spirit.They also share a quick, practical tip for property owners: if you're in need of a last-minute marketing boost, there's still time to create a simple, effective Black Friday email campaign to send out to past guests. This easy outreach can help drive bookings and remind guests of everything you offer. A few heartfelt wishes and a friendly offer could be just the right combination to bring past guests back for the holidays or the new year. Wishing everyone a Happy Thanksgiving filled with gratitude and good food! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody is joined by Nick Bonniksen, Director of Kiln St. George, to talk about the transformative power of sports, resilience, and the dynamic hospitality industry. Originally on the path to a professional baseball career, Nick's journey took a sharp turn after sports injuries forced him to rethink his future. With no Plan B, Nick started at the front desk of a Marriott and quickly rose through the ranks, proving that determination can turn entry-level beginnings into something extraordinary.After working in various roles—including Front Desk Manager, Sales Director, and even night auditor during the challenging COVID period—Nick continued to grow. His next move took him to Utah's Best Vacation Rentals as Sales Director and eventually Regional Manager, where he doubled the company's revenue. Recognized for his success, he was recruited back to Marriott as General Manager of Wyndgate St. George, where he led the location to a remarkable global ranking of #4 in just three years.Now at Kiln, a thriving coworking community, Nick hopes to bolster the business ecosystem in Southern Utah. Cody and Nick discuss how his sports background shaped his leadership, how he tackled obstacles, and his goals for Kiln's latest location in St. George. This episode is filled with insights on the value of perseverance and the rapid growth possible in the hospitality industry with the right mindset.Connect w/Nick:Website: https://kiln.com/communities/st-george/LinkedIn: https://www.linkedin.com/in/nick-bonniksen-37280b178/Instagram: https://www.instagram.com/nickbonniksen/Email: nick.b@kiln.com Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this insightful episode, Cody sits down with John Bianchi, the Founder of STR Search, a data-driven mastermind behind over $70M in Airbnb investments across the country. John has successfully helped clients acquire more than 150 cash-flowing Airbnbs, all with a 100% success rate. When he's not analyzing data, John enjoys spending time with his newborn daughter.This episode dives into the world of Airbnb investing, focusing on how to use data to make smarter decisions and avoid analysis paralysis. John explains how to forecast the annual revenue of potential Airbnb properties and offers tips on identifying the best Airbnb markets for your investment. He also breaks down how to determine which amenities will increase your revenue, and how to safeguard your Airbnb investment during a recession.Additional topics include building a buy box for your next Airbnb, getting the most out of your investment, and the fundamentals of Airbnb data. John also reveals his “Airbnb Business Blueprint,” offering a step-by-step guide to starting your own Airbnb business from scratch.Key questions John answers in this episode include:How to beat a looming recession with your Airbnb business?Why do most Airbnbs fail?What is the biggest mistake people make when getting into Airbnbs?How do you give back?This episode is packed with actionable insights for both seasoned investors and those just getting started in the Airbnb space.Connect w/John: Website: https://strsearch.com/TikTok: https://www.tiktok.com/@theairbnbdataguyFacebook: https://www.facebook.com/groups/584067645599343LinkedIn: https://www.linkedin.com/in/john-bianchi-245608a6/Instagram: https://www.instagram.com/theairbnbdataguy/YouTube: https://www.youtube.com/channel/UCHnwvtvqsfFG2S1d5x5B4HQ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this exciting episode, Cody is joined by a special guest, Will Rogers, founder of Dormi.io—a cutting-edge software designed to simplify vacation rental operations. Will shares his incredible entrepreneurial journey, from purchasing a small cleaning company to expanding it nationwide, focusing on commercial and hospitality cleaning.As Will's business grew, he realized a major gap in the hospitality industry: the need for a streamlined solution to manage operations. That's where Dormi.io was born. Dormi.io focuses on optimizing vacation rental management, ensuring smooth operations and improved guest experiences. Will shares insights into how his hands-on experience in the cleaning industry led him to develop this innovative software, and how Dormi.io is making a difference for property owners and managers across the country.In this episode, you'll also get a glimpse into Will's personal journey—from being a risk-taker and entrepreneur to building a seven-figure business and starting Dormi.io. He also discusses his faith, family, and the learning experiences that have shaped him as a leader and visionary in the hospitality industry.Join us as Cody and Will dive deep into the challenges and rewards of growing a service business, the inspiration behind Dormi.io, and the future of hospitality operations.Website: https://dormi.io/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this light and festive Halloween episode, Cody and Meagan are here to wish everyone a Happy Halloween and share some fun, creative ways to make the upcoming holiday season exciting for property owners and guests alike! As we transition into the full holiday season, it's time to start planning how to bring the holiday spirit to your property.From decorating tips to creating themed experiences for your guests, Cody and Meagan discuss how small touches can make a big impact. Learn how you can transform your property into a cozy, festive getaway for the winter holidays by offering holiday promotions, special packages, and personalized guest experiences that make the season memorable.In this episode, they also dive into strategies for engaging guests during the holidays—whether it's through social media contests, seasonal food and drink offerings, or festive activities. These tips will not only help create a more enjoyable stay for your guests but will also enhance your property's reputation and boost direct bookings as the year comes to an end.Get ready to celebrate the holidays in style and make this holiday season the best yet for your property! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, Cody and Meagan are excited to talk about one of their favorite properties hitting the market—The Canyons Collection! Located just on the outskirts of Zion National Park, The Canyons Collection offers a rare opportunity for investors and hoteliers looking to own a prime piece of hospitality real estate in one of the most iconic natural settings in the United States. With its strategic location and stunning views, this property is perfect for those looking to enter or expand in the boutique hospitality industry.The Canyons Collection includes several beautifully designed properties, each offering unique experiences for travelers seeking both adventure and relaxation. The collection has a proven track record of high occupancy rates, strong guest reviews, and a solid foundation in the market. Cody and Meagan highlight the property's exceptional value and why they believe it won't stay on the market for long.In this episode, the Vibrant Team shares the pitch deck for your review, along with the realtor's contact information. They also discuss what makes this property stand out, how it aligns with trends in hospitality, and why Zion National Park remains one of the top travel destinations for both domestic and international travelers.If you're in the market for a stunning boutique property in a world-class location, this is your chance! Tune in to learn more about The Canyons Collection, and don't hesitate to reach out for more details.Contact Info:Breck Dockstader: 435-680-9891Email: breck@cliffrosedevelopment.comWebsite: https://www.thecanyonscollection.com/Listing Link & Pitch Deck: https://www.loopnet.com/Listing/The-Canyons-Portfolio-Sale/33435777/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, Cody and Meagan dive into practical, do-it-yourself marketing tips that any property owner can implement—without breaking the bank! Whether you manage a small boutique hotel, a vacation rental, or a larger hospitality business, these simple yet effective strategies can help you boost your online presence and drive more bookings. And the best part? Many of these tactics are either free or very low cost.Key DIY marketing tips include boosting ads on social media platforms like Facebook and Instagram to increase your property's visibility and reach. They also discuss how to use Google Smart Campaigns to target potential guests based on their search habits. One of the most exciting strategies is leveraging user-generated content—by inviting creators and influencers to your property, you can get authentic content that resonates with audiences and attracts new guests.Cody and Meagan also emphasize the importance of writing regular blogs to improve your site's SEO, and they share how using tools like ChatGPT can help create that content quickly and efficiently. Don't forget the power of email campaigns! Reaching out to past guests using tools like Flodesk or Mailchimp can keep your property top-of-mind for return visits and new referrals.If you're feeling overwhelmed or unsure about these tools, don't worry—the Vibrant Team is here to help! Reach out for expert advice or to get help setting up your marketing strategies for success. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody and Meagan share exciting news about one of their all-time favorite properties going up for sale—The Dwellings, located just outside Zion National Park. This stunning property offers an exceptional opportunity for those looking to invest in hospitality and real estate. Whether you're an experienced hotelier or a first-time buyer, The Dwellings is a hidden gem with immense potential that won't be on the market for long.Nestled near one of the most visited national parks in the U.S., The Dwellings offers a unique stay experience with breathtaking views and top-tier amenities. Cody and Meagan discuss what makes this property so special and why it's a dream investment for anyone passionate about hospitality or outdoor adventure. They've included a detailed pitch deck in the episode notes, as well as the realtor's contact information, to give potential buyers all the tools they need to act fast.Don't miss out on this rare chance to own a slice of paradise near Zion. Tune in to hear Cody and Meagan explain why The Dwellings stands out in the hospitality market and how you can get involved before it's gone!Check It Out for Yourself: Pitch Deck:  https://issuu.com/theagencysg/docs/the_dwellings_pitch_deck_8.20.24Listing: https://www.theagencyre.com/ldp-share/STG/24-253223&t=04.53.34.233514 Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody and Meagan dive deep into the crucial topic of financial management for hospitality businesses. They discuss how mastering your finances is key to transforming your business and ensuring long-term success. With over a decade of experience, the Vibrant team shares their best practices for smart budgeting and financial planning, providing actionable insights to help you stay on top of your business finances.Cody walks listeners through his tried-and-true methods for setting up business banking, explaining how to create a financial system that works seamlessly. From establishing different accounts for expenses and savings to ensuring smooth cash flow, you'll learn how to organize your finances in a way that supports growth and stability. We also cover essential budgeting practices, such as setting up monthly expense tracking, projecting revenue accurately, and preparing for unexpected financial challenges.Whether you're a seasoned business owner or just starting out in the hospitality industry, this episode offers practical tips on how to effectively manage your finances, from basic bookkeeping to long-term financial planning. Tune in to discover the strategies you need to elevate your financial game and make your business thrive. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, we explore the importance of preparing your hospitality business for the upcoming 4th quarter, one of the busiest times of the year. Cody and Meagan dive into the essential steps for setting your promotions well in advance, including special pricing for key holidays such as Halloween, Thanksgiving, Christmas, and New Year's.We discuss how to strategically plan your pricing for both the remainder of 2024 and into 2025, ensuring your property is ready to capture holiday travelers and long-term bookings. You'll learn tips on how to optimize your website to drive conversions by implementing a compelling call to action that encourages guests to book as soon as they land on your page.Whether you're managing an independent hotel, a boutique property, or an Airbnb, this episode provides insights on boosting revenue, creating urgency, and setting your property up for success as the year comes to a close. Tune in to make sure your business is ready for the holiday rush! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, we dive into Cody's most recent experience at the BITAC Independent event, held at the beautiful Ritz Carlton in Amelia Island, Florida. BITAC brings together top-level executives from independent properties across the country to discuss the future of hospitality. Cody shares key takeaways from the event, networking opportunities, and the innovative strategies being implemented by leaders in the independent hotel space. Don't miss the insights from this incredible gathering of hospitality professionals!Check out more about BITAC: BITAC Independent. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 16 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, Cody and Meagan Adent from Vibrant Management dive into the critical topic of financial management in the hospitality industry. They share Vibrant's proven financial process, including the creation of detailed budget sheets for all companies, the use of QuickBooks Online, and the importance of having everything in place for financial planning and success.The episode emphasizes the significance of timely financial reporting, ensuring end-of-month finances are completed by the 10th of every month. This includes a reconciled budget sheet, Profit & Loss (P&L) statement for the previous month, year-to-date P&L, and the most current balance sheet. Cody and Meagan also offer practical tips on managing cash flow effectively to keep your hospitality business thriving.Whether you're a hotel owner, property manager, or involved in any aspect of the hospitality industry, this episode provides essential insights to help you maintain financial stability and achieve long-term success. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 15 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, Meagan and Cody Adent from Vibrant Management highlight the must-attend hospitality events for 2024. With show season kicking off in September and October, these events are crucial for anyone looking to stay ahead in the industry.We discuss the Independent Hotel Show, your local state tourism conference (like Utah's), the IL Congress, and The Hospitality Show. These gatherings offer incredible opportunities for networking, learning, and discovering the latest trends in the hospitality world.Independent Hotel Show USAWebsite: Independent Hotel Show USADescription: The Independent Hotel Show USA is a premier event designed for luxury and boutique hoteliers. It provides a platform for industry professionals to connect, discover innovative products and services, and gain insights from expert-led sessions. The event is tailored to meet the unique needs of independent hoteliers, offering opportunities for networking and learning from industry leaders.Utah Tourism ConferenceWebsite: Utah Tourism ConferenceDescription: The Utah Tourism Conference is an annual event that brings together professionals from the tourism and hospitality industry within Utah. It focuses on promoting and enhancing tourism in the state through educational sessions, networking opportunities, and discussions on current trends and challenges. The conference is essential for those looking to stay informed about Utah's tourism initiatives and connect with key players in the local industry.IL Congress (International Luxury Hotel Association Conference)Website: IL CongressDescription: The IL Congress, organized by the International Luxury Hotel Association, is a global event dedicated to the luxury hotel sector. It offers a platform for hoteliers, hospitality professionals, and suppliers to explore the latest trends, innovations, and best practices in luxury hospitality. The conference features keynote speakers, panel discussions, and networking opportunities, making it a must-attend event for those in the luxury hotel industry.The Hospitality ShowWebsite: The Hospitality ShowDescription: The Hospitality Show is a comprehensive event that caters to the broader hospitality industry, including hotels, restaurants, and travel services. It features a wide range of exhibitors, educational sessions, and networking opportunities aimed at helping hospitality professionals stay competitive and informed about the latest industry developments. The event attracts a diverse audience, from hotel owners and operators to marketing professionals and technology providers.These events are excellent opportunities for professionals in the hospitality industry to network, learn, and stay up-to-date with the latest trends and innovations.Whether you're a hotel owner, manager, or just passionate about the industry, tune in to get the scoop on these essential events. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Don't forget to visit our website for more resources and support. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 14 of the Virtual GM PodcastIn this exciting episode of the Virtual GM Podcast, we are joined by Jason Craparo, CEO & Founder of Hovr, the cutting-edge content delivery software that is revolutionizing the way marketers engage with their audience. Discover how Hovr's patented technology is transforming hospitality websites, driving engagement rates that soar 2000%-4000% above the industry average.Episode Highlights:Hovr Overview: Learn how Hovr enables marketers to deliver the right content to the right person at the right time, creating "Moments that Matter" on your site. These interactions build engagement and seamlessly guide visitors into your booking flow, eager to book their next stay.Innovative Features: Explore Hovr's intuitive, no-developer-needed tools that enhance your website by turning any text into an interaction, showcasing your property's amenities in an immersive and engaging way.Enhanced Analytics: Keep track of your engagement with Hovr's advanced tracking and analytics suite, helping you optimize content and stay ahead of industry trends.Pathways Feature: Discover how Hovr's latest feature, Pathways, puts your guests and their content center stage in a mobile-prioritized experience that amplifies conversions.Exclusive Offer: Sign up before the end of August to access all of Hovr's newest features at a special rate, and start transforming your website immediately.Special Guest - Jason Craparo: Jason Craparo, the mastermind behind Hovr, shares his journey from becoming the youngest owner/operator for Sonic Drive-In at 21 to founding Hovr. With a BA in Business from the University of Arizona and an MBA from Babson College, Jason's impressive resume includes numerous leadership awards, board memberships, and guest lectures at Villanova University. His passion for entrepreneurship and innovation shines through as he discusses how Hovr is changing the game for content delivery in the hospitality industry.Whether you're looking to boost your website's engagement or curious about the latest innovations in digital marketing, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Connect w/Jason:E-Mail: jason@gethovr.comWebsite: https://gethovr.com/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 13 of the Virtual GM PodcastIn this insightful episode of the Virtual GM Podcast, Meagan and Cody Adent from the Vibrant Team dive into the top hospitality industry trends of 2024. From booking pace and booking window dynamics to rate strategy and the ever-evolving role of OTAs like Expedia and Booking.com, this episode is packed with the latest insights you need to stay ahead in the game.Episode Highlights:Booking Pace: Understanding current booking trends and how they affect your property's operations.Booking Window: Adapting to shifts in how far in advance customers are booking.Rate Strategy: Crafting a competitive pricing strategy that maximizes revenue without sacrificing occupancy.OTA Insights: Navigating the benefits and challenges of working with OTAs in 2024.Marketing Strategy: Implementing effective plans that resonate with today's travelers.But that's not all! We wrap up the episode with 4 Tips to Best Engage Interested Customers:Compelling Offer: Using pop-ups for length-of-stay promotions to capture attention.Consistent Contact with Past Guests: Leveraging emails, texts, and return guest promotions to keep your property top of mind.Retargeting: Utilizing platforms like Meta for retargeting to convert interest into bookings.Strong Team on Phones: Ensuring your team is equipped to close sales from inquiries, and discussing the value of using a secret shop service like BluePrint Creations to assess and improve phone interactions.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 12 of the Virtual GM PodcastIn this exciting episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team announce Vibrant's next adventure: buying their own Airbnb! After years of working with various properties and refining their processes, they're ready to demonstrate the success of their proven strategies with their own investment.Episode Highlights:Branding: Establishing a cohesive brand identity with colors, typography, and logos.Digital Presence: Creating a custom WordPress website and executing a comprehensive digital marketing strategy (Google, Meta, Organic).Direct Bookings via PMS: Utilizing WebRezPro for efficient property management and direct bookings.Guest Communication: Implementing Akia to streamline communication with guests.OTA Integration: Plugging into platforms like Expedia, Booking.com, Airbnb, VRBO, and TripAdvisor.VOIP Setup: Using Mango Voice to facilitate direct booking calls from customers.Designing the Destination: Crafting a unique and appealing house that becomes a sought-after destination.Call to Actions: Setting up promotions like length-of-stay offers to encourage direct bookings.National Recognition: Leveraging tools like Curacity for broader exposure and recognition.Join us as we share all these trade secrets and more! But before we can implement our strategies, we need your help to find the perfect location. We invite all our listeners and any realtors out there to tell us: where is the next best-kept secret? Where should Vibrant open its first Airbnb? Let us know in the comments!Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 11 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team dive into the "Pain Points of Opening a New Property." Fresh from the launch of their newest property, The Central Block in Bend, Oregon, they share invaluable insights and lessons learned from the experience.Episode Highlights:Website and Branding: Learn the importance of a strong online presence and cohesive branding strategy.Property Management System (PMS): Discover the critical role of an efficient PMS in streamlining operations.Yield Management: Understand the tactics for optimizing room rates and maximizing revenue.Guest Communication: Explore effective communication strategies to enhance the guest experience.Tools like OTA's & TripAdvisor: Get tips on leveraging online travel agencies and review platforms.On-Site and Virtual Management: Compare the pros and cons of on-site versus virtual management.Ad Strategy and More: Gain insights into crafting effective advertising strategies to boost bookings.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice for opening and managing a new property.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Check out The Central Block: https://thecentralblock.com/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 10 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team share their family trip experience at the Hilton Waterfront Beach Resort for the 4th of July. As hospitality professionals, it's essential to experience what other properties offer, and this visit provided plenty of insights.Episode Highlights:The Good: Discover why the Hilton Waterfront Beach Resort is a must-visit, with its stunning location right across the street from the beach, excellent food, and vibrant bars. Meagan and Cody rave about the property, sharing how it contributed to the best 4th of July celebration ever.The Bad: Hear about any areas where the property could improve, offering a balanced perspective on the overall experience.The Ugly: If there were any hiccups or less-than-perfect moments, Meagan and Cody discuss them with their characteristic wit and honesty.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode provides valuable insights into the guest experience at a top-rated resort.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Book Your Beach Vacation: https://www.hilton.com/en/hotels/hubwhhf-the-waterfront-beach-resort/Hilton Waterfront IG: https://www.instagram.com/waterfrontbeachresort/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 9 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team welcome special guest Audrey Yates, Vice President of Hotel Partnerships at Stash Hotel Rewards. Audrey brings her extensive background in travel and customer service to the show, sharing invaluable insights into how loyalty programs can benefit independent hotels.Meet Our Guest:Audrey Yates is the Vice President of Hotel Partnerships with Stash Hotel Rewards, the leading loyalty program for highly rated, independent hotels. With years of experience in travel and customer service, Audrey has excelled in her sales role, creating and cultivating personal relationships while helping Stash partner with the best hotels. When she's not visiting top independent hotels, Audrey enjoys spending time on her boat at the lake near her home in Washington or shopping at Sephora with her teen daughters.Discussion Highlights:The benefits of loyalty programs for independent hotels.How Stash Hotel Rewards partners with top-rated hotels.Tips for creating and maintaining strong customer relationships in the hospitality industry.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Stash Rewards: https://www.stashrewards.com/Stash IG: https://www.stashrewards.com/Audrey IG: https://www.instagram.com/audrey2314/Audrey LinkedIn: https://www.linkedin.com/in/audrey-yates-0b5331b4/Audrey Email: audrey.yates@stashrewards.com  Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team are joined by special guests Erin Donnelly and Heather Loduca, Co-Founders of Pink Wall Designs. Erin and Heather share their expertise in transforming properties through strategic design and marketing.Meet Our Guests:Erin Donnelly brings a wealth of experience from her extensive background in house flipping, property conversions, project management, design, and development. As a licensed realtor, she has exclusive access to market data, enabling her to make informed decisions that enhance the appeal and functionality of each project. Erin's dual proficiency in real estate and design ensures that each investment not only meets but exceeds industry standards.Heather Loduca expertly fuses marketing insight with design to ensure each property is visually captivating and market-aligned. With a background in marketing, design, real estate investing, and staging, she has produced viral Airbnb's and set new trends in the short-term rental market, from millions of social media views to celebrity brand partnerships and TV appearances. Heather's ability to blend aesthetics with strategic market positioning makes her an influential figure in the industry.Discussion Highlights:How utilizing strategic design in tandem with parallel marketing strategies is the optimal approach for the highest ROI on your hotel.What marketing your hotel looks like in 2024.The number one way to drive direct bookings and bypass expensive OTAs.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Website: https://www.pinkwalldesignsinc.com/Free Consultation: https://pinkwalldesigns.hbportal.co/public/6638ea12fb86b200259f1284/1-Schedule_an_intro_callInstagram: https://www.instagram.com/pinkwalldesigns/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team introduce the newest hotel in Hilton's Tapestry Collection, Hotel DeNovo. We believe this stunning property will soon be the number-one Hilton Tapestry hotel in the world. At Vibrant Management, we had the privilege of being the branding agency for this incredible project, and we couldn't be more proud of the results.Don't miss your chance to book a night at this remarkable property: Visit Hotel DeNovoWhether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with inspiration and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team share some of the coolest properties they've come across lately. Get ready to be inspired by these unique and captivating locations:Stay Ombi: Immerse yourself in secluded bliss and find serenity in nature's embrace. Enjoy a unique stay on board your floating retreat. Visit Stay OmbiAmbiente Sedona: Discover a stunning landscape hotel in Sedona, Arizona, where luxury meets nature. Visit Ambiente SedonaHotel Zazz: Located along the famed Route 66 in the historic Nob Hill district, this colorful experience offers vibrant hues, sweet tunes, secret nightcaps, and sweet dreams. Visit Hotel ZazzThe Local Motel & Shops: Brought to you by the mind of Jordan Iverson, this reimagined roadside boutique motel and shops at 570 Lawrence St in Eugene, Oregon, is close to the University of Oregon, 5th St, and Downtown. Visit The Local Motel & ShopsWhether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with inspiration and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team discuss owner opportunities in the hospitality industry. Whether you're a new owner looking to start your property, interested in hospitality, or already up and running but feeling like you're missing something, this episode is for you.We reveal the three must-haves for building a new property:On-site LaundryOn-call PersonWater Features (pool, hot tubs, etc.)Plus, don't miss our bonus tip: You need a great website! If you're in need of a website, reach out to us at cody@thevibrantteam.com. Mention you listened to this episode, and we'll give you 25% off your website!Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team dive into the pros and cons of Online Travel Agents (OTAs). They explore popular platforms such as Expedia, Booking.com, Airbnb, and VRBO, highlighting the benefits and drawbacks of each.It's crucial to drive direct bookings for your property because guests who book through an OTA are not fully your customers. Meagan and Cody provide valuable tips and tricks on how to maximize your direct bookings and better understand the role of OTAs in the hospitality industry.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality field, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team reveal their top three favorite software tools to enhance operations at your property, complete with an invaluable bonus tip! Discover how PMS-WebRezPro, Akia's Text AI Feature, and Lynx Locks can transform your management practices and boost efficiency.Meagan shares her rich insights and learnings from over three years of managing multiple properties virtually, providing practical advice and strategies.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.WebRezPro: https://webrezpro.com/Akia: https://www.akia.com/Lynx Locks: https://www.getlynx.co/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this exciting episode of the Virtual GM Podcast, we take you behind the scenes for a day in the life of a Virtual GM. Join your hosts Meagan and Cody Adent from the Vibrant Team as they delve into Meagan's insights and learnings from over three years of managing multiple properties virtually. Discover the unique challenges and rewards of running a virtual hospitality operation and gain valuable tips and strategies to enhance your own management skills.But that's not all! Stay tuned until the end of the episode when we present our Boost Bookings segment: 3 Must-Know Phone Tips for Hotels:Have a Dedicated Phone LineAnswer with EnthusiasmUtilize TechnologyWhether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or simply someone navigating the ever-changing hospitality landscape, this episode is packed with actionable advice and engaging stories.Join us for an informative and entertaining journey as we blend business insights with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Welcome back to the Virtual GM Podcast! In Season 2, Episode 2, your hosts Meagan and Cody Adent from the Vibrant Team are here to catch you up on everything you've missed since the end of Season 1. We've got all the latest updates, insights, and stories to keep you in the loop and ahead of the curve in the hospitality world.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of hospitality, this episode is packed with valuable content tailored just for you. Expect expert advice, real-life stories from industry leaders, and innovative strategies to help you thrive.And that's not all! Stay tuned until the end of the episode when we reveal our top 3 travel tips:Plan AheadFind the Best Credit Card with DealsDo Your ResearchJoin us for a fun and informative journey as we blend business insights with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your go-to source for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, we're joined by Nick Horgan, Chief Commercial Officer for Amaze Insights, a seasoned expert in maximizing revenue for hotels, management companies, and brands. Nick's career is a testament to his prowess in leveraging data to drive optimal decision-making and achieve remarkable results in the hospitality industry.With a background spanning from Newmarket International to Amadeus, Nick has consistently delivered outstanding performance. From personally booking over $160 million in total revenue to earning the title of #1 worldwide revenue producer for multiple consecutive years, Nick's track record speaks volumes. In 2019 alone, he surpassed quotas by an impressive 250%, demonstrating his unparalleled ability to surpass expectations and drive revenue growth.Throughout his tenure, Nick has continually set and broken records, showcasing his dedication to excellence. From setting company records for highest revenue by a sales representative to consistently exceeding quotas, his impact on revenue generation is undeniable.Tune in as Nick shares insights gleaned from his extensive experience in Delphi, reporting, sales optimization, revenue management, PACE, and productivity. Whether you're a seasoned hotelier or a newcomer to the industry, Nick's expertise offers invaluable guidance on harnessing the power of data to unlock success in the competitive world of hospitality.For more information on how Amaze Insights can help your hotels achieve amazing results, reach out to Nick at Nick@amazeinsights.com or connect with him on LinkedIn. Don't miss this opportunity to elevate your revenue strategies and propel your hotel to new heights of success.Connect w/Nick:LinkedIn: https://www.linkedin.com/in/nick-horgan/ The Influence Factor by The Influencer Marketing FactoryTop 1% Podcast About Influencer Marketing, Creator Economy, Social Commerce and more.Listen on: Apple Podcasts SpotifyFollow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Join us in this enlightening episode of Virtual GM as we sit down with the innovative and visionary Reesha Shroff, CEO and Co-founder of Lynx Automation. With over 12 years of experience as a tech-sales engineer and a distinguished education from The University of Chicago Booth School of Business, Reesha has led Lynx in revolutionizing property automation. This episode dives into the journey of Lynx from its roots in California to its relocation to Tampa Bay, the challenges of startup life, and the future of smart home solutions in the hospitality industry.What you'll find in this episode:Insights from Reesha on overcoming startup anxiety and founder burnout.Behind-the-scenes of Lynx's relocation and expansion plans.An in-depth discussion on the impact of smart technology in enhancing guest experiences and operational efficiency in hotels.Don't miss this exclusive conversation with one of the tech industry's leading figures in property automation. Tune in to learn, get inspired, and see what's on the horizon for hotel management and smart technology!getlynx.com

Guys, we had the legend himself, Dr. Peter Ricci on the podcast today. Dr. Ricci is the Head of the Hospitality Management Department at Florida Atlantic University. Dr. Ricci is a hospitality industry veteran with over 20 years of managerial experience in segments including food service, lodging, incentive travel, and destination marketing. While filling the role of hotel general manager for almost a decade, Dr. Ricci served as a part-time educator before entering academia full-time as both a clinical associate professor and administrator.This one is going to be great!  Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Hey everyone, We're back with another episode and this time we're talking with our Director of Marketing, Leah Roberts, about 4 ways to boost the effectiveness of your hotel advertising. Leah has a tenured background in digital advertising and is part of why Vibrant Management is able to offer a 5x ROAS to all of our clients. Let us know what you think! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com