Podcasts about Hospitality management

About the Guest:John Fareed is the Global Chairman of Horwath HTL, the world's largest and most established hotel, tourism, and leisure advisory firm. But before becoming a leader in global hospitality consulting, John was a U.S. Marine, a professional magician, and a young radio DJ. With a career marked by bold pivots and relentless curiosity, John's story is a masterclass in personal branding, adaptability, and the power of saying “yes” to unexpected opportunities. He is also the author of From Invisible to Icon: How to Become a Known Expert in Your Industry.About the Episode:In this inspiring and wildly entertaining episode of the Growth Ready Podcast, host Steve Mellor welcomes John Fareed for a conversation that travels from a small town in North Georgia to the global stage. John shares how a willingness to be “open in all things” led him from radio and magic shows to the U.S. Marines, and eventually to chairing an international consulting firm. The episode explores how personal and professional growth often stem from the same core values, and how intentionally shaping your personal brand can be a game-changer. Packed with jaw-dropping stories and practical wisdom, this episode is a must-listen for anyone navigating career shifts or looking to build a personal brand with authenticity and purpose.

In this episode, Laura  hosts an alumni panel of Black Woman Leading alums from the Early Career and Mid-Career Programs (Alexys Anderson, Shelby Norman, and SherAaron Hurt) to discuss our season's theme of Driving the Narrative of Your Career. Emphasizing the importance of setting a personal vision and advocating for oneself while balancing heart work and head work along the career growth journey, they  explore the significance of mentorship, the challenges of navigating identity, and the importance of community support.  The discussion highlights how embracing intersectionality and self-affirmation can empower Black women to take charge of their career narratives and pursue their professional visions with confidence. In this conversation, our program alums discuss the importance of intentionality in actions, the power of dreaming big, navigating fear and doubt, and the significance of self-advocacy. They also share their personal experiences and insights gained from the Black Woman Leading programs.  The discussion also highlights transformative moments in their leadership journeys, encouraging listeners to embrace discomfort and give themselves grace in their career paths   Guest Bios: ::Alexys Anderson Alexys Anderson is a Higher Education professional with a passion for supporting students on their journeys to and through graduation. Her professional roles have encompassed student success strategies, leadership development, and student retention.She received her Bachelor's in Psychology from Salisbury University and Master's degree in College Student Affairs from Rutgers University.  Connect with Alexys LinkedIn.   ::SherAaron Hurt SherAaron Hurt is a visionary leader in data science education and inclusive community building. As the Director of Workshops and Training for The Carpentries, she oversees global workshop strategy and leads instructor and trainer development, certification, and community engagement. With a background in Business Administration, Marketing, and Hospitality Management, SherAaron brings a service-first approach to advancing equitable, high-impact learning experiences around the world. She supports thousands of instructors and trainers across the globe, creating sustainable engagement and championing inclusive education through thoughtful programming and strategic leadership. She shares her insights on inclusive pedagogy, equitable access, and community-led learning at national and international conferences. Known for her warmth, intentionality, and authenticity, she builds lasting relationships and inspires teams to thrive. Outside of her professional pursuits, SherAaron is a luxury travel enthusiast, fur-mom to her Shih Tzu  Oreo, and a certified fitness instructor affectionately known in gym circles as HypeChicSher. She teaches high-energy Cardio Kickboxing and proudly serves as a Brand Ambassador for Orangetheory Fitness.  Her experience in the Black Women Leading (BWL) community helped spark her pursuit of a deeper calling—combining her passions for faith, flying, and fitness. Through her work and her workouts, SherAaron hopes to inspire others to elevate—one learner, one leader, and one lunge at a time. Connect with SherAaron on LinkedIn and Instagram @sherfitlife   ::Shelby Norman Shelby Norman (she/her/hers) serves as the Associate Director of Professional Development & Outreach for the Office of Academic Excellence and Opportunity. Raised in Atlanta, Georgia, she has always been immersed in diverse expressions of southern culture and community. Shelby is an alumna of The University of Alabama, where she received her Bachelor of Arts degree in Political Science with a concentration in Political Theory, and Master of Arts degree in Women's Studies with a research concentration in Critical Gender and Race Theories. As the Associate Director of Professional Development and Outreach, Shelby leads the strategic development and implementation of new professional development opportunities and initiatives for faculty and staff. Shelby also develops and enhances collaborative partnerships across university departments and promotes her office as a consultative resource to support all Tulanians reach their full potential. Shelby's diverse experiences in higher education span across student and academic affairs in small and large state institutions, as well as private. Shelby has a strong history with mentorship and leadership initiatives, especially those rooted in diversity, equity and inclusion practices. Shelby is a member of Alpha Kappa Alpha Sorority, Inc., Tri Iota Honors Society ,Omicron Delta Kappa National Leadership Honor Society, Order of Omega Honor Society and The XXXI Women's Honor Society. Connect with Shelby on LinkedIn and Instagram   Resources: Event: Join us for the 2025 Black Woman Leading LIVE! Conference +Retreat, May 27-30, 2025 in Virginia Beach! Learn more at bwlretreat.com Full podcast episodes are now on Youtube.  Subscribe to the BWL channel today!   Credits: Learn about all Black Woman Leading® programs, resources, and events at www.blackwomanleading.com Learn more about our consulting work with organizations at https://knightsconsultinggroup.com/ Email Laura: info@knightsconsultinggroup.com Connect with Laura on LinkedIn Follow BWL on LinkedIn Instagram: @blackwomanleading Facebook: @blackwomanleading Youtube: @blackwomanleading  Podcast Music & Production: Marshall Knights  Graphics: Téa Campbell Listen and follow the podcast on all major platforms: Apple Podcasts Spotify Stitcher iHeartRadio Audible Podbay

"Stories are emotional, and when you connect with people emotionally, it sticks." Stories are the master teacher of the world. Over the years, I've seen firsthand that facts may fade, but a good story that is told with feeling and authenticity will stick with you forever. Today, we took that idea to the next level, gathering at UCF's Rosen College of Hospitality Management for our first ever “Stories That Work” workshop. Jody sparked the idea, and it was a great one. We brought together Disney veterans and leaders like Bob Allen, Rick Allen, and Djuan Rivers, all with stories that reach deep into Disney's history and heart. What I've found is that every cast member and guest has a story. Those stories shape how we learn, lead, and serve. Whether it's a family returning to Walt Disney World for generations, or a cast member sharing their challenges and triumphs, there's always a lesson wrapped inside. The stories we share aren't just for entertainment—they're teaching tools. They spark emotion, create connections, and help us remember the lessons that matter most. It's not enough to just know the facts or have the right degree; you've got to keep learning and collecting stories from those around you. That knowledge, shared through stories, is what makes you memorable and effective, whether you're leading a large operation or just making someone's day a little brighter. Stay committed to learning and telling stories. The more you grow, the more magic you bring to others. Resources The Cockerell Academy About Lee Cockerell Mainstreet Leader Jody Maberry Travel Guidance Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.  

In this podcast we speak to Bastian Barnbeck who is a social entrepreneur and the founder of Waved, a non-profit organization that empowers students from rural coastal communities in Panama, using surfing a tool for social change.  With a background in Hospitality, Management Consulting and Corporate Social Responsibility, Bastian discusses how he has used all of his experiences for this forward-looking social adventure.  We ask Bastian about his motivations for creating Waved and how his career path in hospitality, finance and education, not to mention, surfing, led to his passion for social change.  Bastian explains to our listeners how Waved connects with the local community and local community tourism to bring about positive change.  Bastian also explains why he decided to create an NGO in Panama and some of the challenges he has faced and why he wanted to be part of the growing tourism industry in Panama.  Bastian was a proud finalist for the Héroes por Panamá, “a national TV platform in Panama that not only recognizes the work of individuals, but also connects them with people and organisations willing to support their causes.  Their mission is to highlight the tireless work of people who, with their resources and big hearts, are changing realities.”  Finally, Bastian gives our younger listeners some tips and advice for getting started in the hospitality industry and how he continues to be inspired by this multifaceted industry.  He holds a BA in Hospitality Management and Marketing from the Glion Institute of Higher Education in Switzerland, a Non-Profit Management Certificate from Georgetown University, a Master's in Sustainability & CSR from CMI Business School and the University of Ávila in Spain, where his thesis explored obstacles to implementing community tourism in Latin America. He was also recently awarded a scholarship to participate in the Global Business Executive Leadership Program at Georgetown University.  He is adept at navigating new cultures and skilled at learning languages rapidly, having worked and studied throughout France, Germany, Spain, Switzerland, United Kingdom, United States of America, Argentina, Chile, Brazil and now Panama.        

Picture this: You're road-tripping through the Pacific Northwest, and you pull up to a stunning, cliffside micro-resort where elk roam the grounds and the ocean waves crash in the background. Or maybe you're in the heart of a bustling city, checking into a boutique hotel that oozes local charm and creativity. The problem? These days, everyone from massive chains to up-and-coming brands wants a piece of that “boutique” magic. In this episode, I'm joined by Quentin Incao, founder of Q Hospitality Management, a company that specializes in operating and consulting for some of the most unique boutique properties around. Quentin's career has taken him from managing iconic independent hotels to building experiential outdoor resorts that redefine what luxury means. We dig into the boutique dilemma: Why are big brands suddenly obsessed with being “boutique”? Has the term lost all meaning now that every major hotel chain has its own “indie” spin-off? And most importantly, how are the real independents – the ones that actually care about authenticity and unique experiences – pushing back? Quentin and I discuss: The rise of brand operating companies and why they're becoming more common in the boutique space. What makes a great operator for a glamping resort versus a luxury hotel in the city – and why not every team can handle both. Why some boutique hoteliers are choosing to build collections of unique, one-of-one properties instead of expanding a single brand. How the new wave of micro-resorts and landscape hotels are reimagining what it means to deliver a luxury experience. Connect with Quentin on LinkedIn Learn more about Q Hospitality  Behind the Stays is brought to you by Journey — a first-of-its-kind loyalty program that brings together an alliance of the world's top independently owned and operated stays and allows travelers to earn points and perks on boutique hotels, vacation rentals, treehouses, ski chalets, glamping experiences and so much more. Your host is Zach Busekrus, Head of the Journey Alliance. If you are a hospitality entrepreneur who has a stay, or a collection of stays with soul, we'd love for you to apply to join our Alliance at journey.com/alliance. 

On this episode, we are thrilled to be talking to the researcher behind a study published in the International Journal of Hospitality Management in January. The study focused on measuring the relationship benefits of membership in a private club. Milly Njeri Ph.D., Assistant Professor at the Dedman College of Hospitality at Florida State University, joined us to dive into her research and explore the questions she asked and the results that she found. Read the article: https://www.sciencedirect.com/science/article/pii/S0278431924002834

Kevin Griffin, Senior Lecturer in Tourism and Hospitality Management at TU Dublin // Michael Vaughan, Owner of Vaughan's Lodge Hotel, Lahinch

In this episode, we sit down with Samuel Zats, co-founder and CEO of Craftable, a game-changing hospitality management platform. Sam shares his journey from working in his family's café to founding a company that's revolutionizing hotel and restaurant operations.We dive into:The power of AI in streamlining hotel and restaurant managementHow automation is shaping the future of hospitality operationsThe biggest misconceptions about tech adoption in hotelsWhat hoteliers need to do now to stay ahead in an evolving industryWith insights from his experience at McKinsey & Company and his background in Silicon Valley, Sam delivers a fresh take on how hotels can optimize their profitability, efficiency, and guest experience.Don't miss this fascinating conversation on the future of hospitality tech!Watch the FULL EPISODE on YouTube and let us know your thoughts: https://youtu.be/brVSJaWAFtg This episode is sponsored by Craftable: https://info.craftable.com/lp/modern-hotelierJoin the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Samuel on LinkedIn: https://www.linkedin.com/in/samuelzats/Craftable: https://craftable.com/For full show notes head to: https://themodernhotelier.com/episode/143Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

On today's episode of “Moms of the Lou” podcast, Rebekah welcomes Kalyn Harris, a former events director and current project manager for St. Louis Mom, to discuss Spring Break plans. Kalyn shares her family's upcoming trip to New York City for her daughter's fifth birthday, including activities like visiting the American Girl store and Rockefeller Center. They also discuss local family-friendly destinations in St. Louis, such as the Ferguson Farmer's Market, the Magic House, and various libraries. Additionally, they mention staycation options like Union Station and Innsbrook, and day trips to nearby cities like Cincinnati, Kansas City, Indianapolis, Chicago, Louisville, Nashville, and Branson. If you are traveling to Branson anytime soon, check out the Top of the Rock Golf Cart Tour mentioned in this episode. If you are staying in St. Louis during spring break, check out St. Louis Mom's 100 Things to Do in St. Louis During Spring Break guide!Kalyn, a St. Louis native, lives in Ferguson with her husband and two daughters. She earned her BA in Marketing and Hospitality Management from Southeast MO State University as well as an MBA from Webster University. After completing her degree, Kalyn set off on a huge adventure, teaching English to elementary school children in South Korea! During this year abroad she truly tapped into her adventurous side and her passion for traveling and exploring new cultures grew larger! Once back in the states, Kalyn relocated to Dallas, TX. Fast forward five years, Kalyn had her first daughter 2 weeks into the pandemic! She and her family decided to move back to St. Louis to be closer to family and friends at the end of 2020 and it was the best decision that they could've made! Kalyn loves being back in St. Louis and learning the city all over again through a new lens. Her family enjoys visiting new parks, restaurants and doing family friendly activities around town. There is literally always something going on here!We hope you enjoyed this podcast episode! To learn more about Moms of the Lou you can go to stlouismom.com or follow us on Instagram and Facebook. You can listen to the podcast on Apple Podcast and Spotify. And don't forget to rate and review so more people can tune in! This episode was produced by the St. Louis Mom. It was recorded and edited by Half Coast Studios in St. Louis, Missouri. Music composed by Trina Harger.

Michelle Corry is the Co-Founder and Owner of 555, Petite Jacqueline, and 555North. Michelle graduated from Boston University with a Hospitality Management degree and headed out to San Francisco to work FOH in breweries there. She met her husband (and business) partner while there and worked at places such as The French Laundry in her early career. Eventually, in 2003, Michelle and her husband opened their own restaurant, 555, in Portland, Maine. They then opened a second restaurant, Petite Jacqueline, in 2011. Both restaurants have since closed. Today they are partners in 555North, a reimagining of 555, in Brunswick, Maine. They are also doing consulting. Join the Restaurant Unstoppable Network TODAY! Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve Today's sponsors: Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here's what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer.   Let's make 2025 the year your restaurant thrives. Today's guests recommends these tools: Toast 7Shifts Contact the guests: Email: michelle2337@gmail.com Thanks for listening! Rate the podcast, subscribe, and share!  We are on Youtube: @RestaurantUnstoppable

Industrial Talk is onsite at Accruent Insights and talking to Kate Fleming, Brittany Thompson and Tina Reagan with the Missouri's University System about "Deploying Technology for Effective Event Planning". Scott MacKenzie hosts a podcast discussing the University of Missouri's transition to a new event management software (EMS) and advanced space intelligence (ASI) system. Kate, Brittany, and Tina from the University of Missouri detail how the new system will streamline processes, save time, and improve efficiency. The current system is outdated and siloed, leading to inefficiencies in booking and managing events. The new EMS will centralize operations, provide better data, and enhance customer service. The transition is expected to take 6-8 months, with a focus on training and data import. The ASI system will help with space utilization and planning, aiding in future building design and event management. Action Items [ ] Implement the EMS system within the next 2-3 months [ ] Provide training to campus departments on the new EMS system [ ] Explore the capabilities of the ASI system and provide feedback to Accruent to improve the product for higher education use [ ] Involve the event management team in the design and planning of new campus buildings to ensure appropriate event spaces are included [ ] Utilize the data and reporting capabilities of the EMS and ASI systems to make data-driven decisions about campus event space needs Outline Introduction and Event Context Scott MacKenzie introduces the podcast and its focus on industrial innovations and trends. The podcast is broadcasting from the site of the event, though there is some confusion about the location. Scott introduces the three guests: Kate, Brittany, and Tina from the University of Missouri. The event is described as a great opportunity for networking and problem-solving in higher education. Guest Introductions and Backgrounds Kate shares her background, having been at the University of Missouri for over 15 years and playing a key role in configuring their event management software (EMS). Kate's work on EMS led to a significant increase in revenue for the university. Brittany discusses her background, including her military family and her roles at the University of Missouri, including her current position as Director of Events and Hospitality Management. Tina provides a brief background, mentioning her role in managing operations at Missouri S&T and her involvement in the transition to the new event management system. Current Systems and Challenges Kate explains the current system used at the University of Missouri, which is not user-friendly and does not provide a centralized approach to event management. The new system, EMS, is described as a comprehensive tool that includes communication, pricing, and booking features, making it easier for clients to use. The current system does not allow for live availability checks, leading to inefficiencies and time-consuming processes. The new system is expected to save significant time and improve the overall user experience. Transition to New System Brittany and Tina discuss the transition to the new EMS system, which will centralize all event-related processes and improve efficiency. The new system will allow clients to book events online, reducing the need for...

In this episode, Cody and Meagan guide you through the essential steps to set your hospitality business up for success in 2025. They cover how to start building your annual budget, forecasting both revenues and expenses to ensure your financial roadmap is in place. The episode also dives into creating a powerful annual marketing plan, focusing on promotions, key marketing dates, and the best ways to align with seasonal trends.They offer expert tips on making informed adjustments based on previous years' data, setting achievable goals, and implementing flexible strategies to adapt as the year unfolds. Cody and Meagan provide actionable insights on analyzing past performance, identifying new opportunities, and keeping your team aligned on your 2025 objectives. Start the new year prepared, confident, and ready for growth with this step-by-step planning episode. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Discover why Michael believes franchising is still a powerful vehicle for entrepreneurship and personal legacy. Michael also offers insights into team dynamics, the role of leadership, and how marketing and franchise sales intertwine. Whether you're curious about marketing strategies, leadership, or franchising, this conversation delivers actionable takeaways for business growth.

In this Thanksgiving episode, Cody and Meagan share a lighthearted conversation as they dive into what would be on their ultimate Thanksgiving plate, from favorite classic dishes to unique must-haves. They express gratitude for their audience and the hospitality community, adding a touch of warmth and celebration to the holiday spirit.They also share a quick, practical tip for property owners: if you're in need of a last-minute marketing boost, there's still time to create a simple, effective Black Friday email campaign to send out to past guests. This easy outreach can help drive bookings and remind guests of everything you offer. A few heartfelt wishes and a friendly offer could be just the right combination to bring past guests back for the holidays or the new year. Wishing everyone a Happy Thanksgiving filled with gratitude and good food! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, Cody is joined by Nick Bonniksen, Director of Kiln St. George, to talk about the transformative power of sports, resilience, and the dynamic hospitality industry. Originally on the path to a professional baseball career, Nick's journey took a sharp turn after sports injuries forced him to rethink his future. With no Plan B, Nick started at the front desk of a Marriott and quickly rose through the ranks, proving that determination can turn entry-level beginnings into something extraordinary.After working in various roles—including Front Desk Manager, Sales Director, and even night auditor during the challenging COVID period—Nick continued to grow. His next move took him to Utah's Best Vacation Rentals as Sales Director and eventually Regional Manager, where he doubled the company's revenue. Recognized for his success, he was recruited back to Marriott as General Manager of Wyndgate St. George, where he led the location to a remarkable global ranking of #4 in just three years.Now at Kiln, a thriving coworking community, Nick hopes to bolster the business ecosystem in Southern Utah. Cody and Nick discuss how his sports background shaped his leadership, how he tackled obstacles, and his goals for Kiln's latest location in St. George. This episode is filled with insights on the value of perseverance and the rapid growth possible in the hospitality industry with the right mindset.Connect w/Nick:Website: https://kiln.com/communities/st-george/LinkedIn: https://www.linkedin.com/in/nick-bonniksen-37280b178/Instagram: https://www.instagram.com/nickbonniksen/Email: nick.b@kiln.com Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this insightful episode, Cody sits down with John Bianchi, the Founder of STR Search, a data-driven mastermind behind over $70M in Airbnb investments across the country. John has successfully helped clients acquire more than 150 cash-flowing Airbnbs, all with a 100% success rate. When he's not analyzing data, John enjoys spending time with his newborn daughter.This episode dives into the world of Airbnb investing, focusing on how to use data to make smarter decisions and avoid analysis paralysis. John explains how to forecast the annual revenue of potential Airbnb properties and offers tips on identifying the best Airbnb markets for your investment. He also breaks down how to determine which amenities will increase your revenue, and how to safeguard your Airbnb investment during a recession.Additional topics include building a buy box for your next Airbnb, getting the most out of your investment, and the fundamentals of Airbnb data. John also reveals his “Airbnb Business Blueprint,” offering a step-by-step guide to starting your own Airbnb business from scratch.Key questions John answers in this episode include:How to beat a looming recession with your Airbnb business?Why do most Airbnbs fail?What is the biggest mistake people make when getting into Airbnbs?How do you give back?This episode is packed with actionable insights for both seasoned investors and those just getting started in the Airbnb space.Connect w/John: Website: https://strsearch.com/TikTok: https://www.tiktok.com/@theairbnbdataguyFacebook: https://www.facebook.com/groups/584067645599343LinkedIn: https://www.linkedin.com/in/john-bianchi-245608a6/Instagram: https://www.instagram.com/theairbnbdataguy/YouTube: https://www.youtube.com/channel/UCHnwvtvqsfFG2S1d5x5B4HQ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

BHN editor Eloise Hanson chats with Andrew Khoo, chairman of Immersive Hospitality Management, about the company's latest hotel brand Imerso and what we can expect from the launch in terms of sustainability and technology, development plans, portfolio size, and more.

In this exciting episode, Cody is joined by a special guest, Will Rogers, founder of Dormi.io—a cutting-edge software designed to simplify vacation rental operations. Will shares his incredible entrepreneurial journey, from purchasing a small cleaning company to expanding it nationwide, focusing on commercial and hospitality cleaning.As Will's business grew, he realized a major gap in the hospitality industry: the need for a streamlined solution to manage operations. That's where Dormi.io was born. Dormi.io focuses on optimizing vacation rental management, ensuring smooth operations and improved guest experiences. Will shares insights into how his hands-on experience in the cleaning industry led him to develop this innovative software, and how Dormi.io is making a difference for property owners and managers across the country.In this episode, you'll also get a glimpse into Will's personal journey—from being a risk-taker and entrepreneur to building a seven-figure business and starting Dormi.io. He also discusses his faith, family, and the learning experiences that have shaped him as a leader and visionary in the hospitality industry.Join us as Cody and Will dive deep into the challenges and rewards of growing a service business, the inspiration behind Dormi.io, and the future of hospitality operations.Website: https://dormi.io/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this light and festive Halloween episode, Cody and Meagan are here to wish everyone a Happy Halloween and share some fun, creative ways to make the upcoming holiday season exciting for property owners and guests alike! As we transition into the full holiday season, it's time to start planning how to bring the holiday spirit to your property.From decorating tips to creating themed experiences for your guests, Cody and Meagan discuss how small touches can make a big impact. Learn how you can transform your property into a cozy, festive getaway for the winter holidays by offering holiday promotions, special packages, and personalized guest experiences that make the season memorable.In this episode, they also dive into strategies for engaging guests during the holidays—whether it's through social media contests, seasonal food and drink offerings, or festive activities. These tips will not only help create a more enjoyable stay for your guests but will also enhance your property's reputation and boost direct bookings as the year comes to an end.Get ready to celebrate the holidays in style and make this holiday season the best yet for your property! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

From automation to instant booking - what tools are transforming the group travel experience for suppliers? Oral Muir Oral Muir is the Vice President for Partnerships, Experiences, and Distribution at Hilton Worldwide. In this role he has global responsibility for new enterprise partnerships, in-destination travel experiences and adventure offerings ranging from city tours to glamping and safaris. Prior to joining Hilton, Oral most recently served as Global Vice President for Groups, Meetings, and Events strategy at Marriott International. Prior to that Oral served as Marriott's Vice President and Global Brand Leader for the Autograph Collection independent luxury and lifestyle hotel portfolio, and as Global Vice President for Cross-Channel Distribution Strategy. Oral is a member of the Board of Directors for Groups360 software and a member of the Board of Directors for the Executive Leadership Council. Oral holds a Master's in Business Administration from the Johns Hopkins Carey Business School and a Bachelor of Arts in Political Science from the State University of New York at Stony Brook. Tim Flors With a highly successful career in the hospitality industry that spans over two decades, Tim Flors has served as Senior Vice President and Chief Customer Officer for Groups360 for over 10 years, since it was founded in 2014. In this critical leadership role, he is responsible for overseeing all sales and customer-facing operations for the company, including its proprietary GroupSync online marketplace that empowers both planners and hoteliers to make more precise decisions and reduce inefficiencies in group transactions. Designed to simplify and transform the way meetings are booked, the solution uses proprietary matching algorithms to save meeting planners time and money in sourcing hotel venues for group events. Before joining Groups360, Flors served as a Global Account Executive at Marriott International. Prior to that, he spent over seven years with Gaylord Hotels, most recently as Director of National Sales. During his tenure there, he held several sales leadership positions at Gaylord Palms Resort and Convention Center near Orlando, including Executive Sales Manager and later National Sales Manager. Previous roles included Sales Manager at Radisson Hotel Opryland and Regional Sales Director for Baymont Inn & Suites, when he began his career. Flors holds a degree in Hospitality Management from the University of Florida, as well as dual MBAs from Cornell University and Queens University.

Jenny Townsend, a fifth-generation Sarasota native, has witnessed her hometown's transformation from a small circus town to a thriving community. With deep roots in the area, Jenny has helped grow numerous businesses, drawing on her entrepreneurial upbringing, private-school education, and 4-H involvement. After earning a degree in Hospitality Management from USF Sarasota-Manatee, she developed the business concept for Music Compound, a music school she founded in 2015. Music Compound offers lessons for all ages and skill levels, aiming to make musical dreams a reality through personalized, holistic teaching. With two locations, over 30 employees, and 500 members, the school has become a hub for creativity. Jenny's entrepreneurial spirit extends beyond Music Compound. Through her consulting company, Suncoast Connections, she helps nonprofits thrive. Her latest venture, *Stroke It*, focuses on enhancing productivity, relationships, and happiness by teaching people how to build up the key stakeholders in their lives. https://www.linkedin.com/in/jennyaldaytownsend/

On today's episode, we welcome back Duncan Kirkwood, a renowned national resilience trainer and the visionary behind the “Unleash Your Greatness” program, an initiative designed to empower students in Buffalo Public Schools. He's joined by Katie Schuta, Principal of the Buffalo School of Culinary Arts and Hospitality Management, where this transformative program is being piloted. Together with host Jay Moran, they delve into the profound impact of resilience training on young minds, the unique challenges facing Buffalo schools, and the broader potential of fostering resilience as a core skill in education.

In this episode of the Virtual GM Podcast, Cody and Meagan are excited to talk about one of their favorite properties hitting the market—The Canyons Collection! Located just on the outskirts of Zion National Park, The Canyons Collection offers a rare opportunity for investors and hoteliers looking to own a prime piece of hospitality real estate in one of the most iconic natural settings in the United States. With its strategic location and stunning views, this property is perfect for those looking to enter or expand in the boutique hospitality industry.The Canyons Collection includes several beautifully designed properties, each offering unique experiences for travelers seeking both adventure and relaxation. The collection has a proven track record of high occupancy rates, strong guest reviews, and a solid foundation in the market. Cody and Meagan highlight the property's exceptional value and why they believe it won't stay on the market for long.In this episode, the Vibrant Team shares the pitch deck for your review, along with the realtor's contact information. They also discuss what makes this property stand out, how it aligns with trends in hospitality, and why Zion National Park remains one of the top travel destinations for both domestic and international travelers.If you're in the market for a stunning boutique property in a world-class location, this is your chance! Tune in to learn more about The Canyons Collection, and don't hesitate to reach out for more details.Contact Info:Breck Dockstader: 435-680-9891Email: breck@cliffrosedevelopment.comWebsite: https://www.thecanyonscollection.com/Listing Link & Pitch Deck: https://www.loopnet.com/Listing/The-Canyons-Portfolio-Sale/33435777/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode we're looking at the impacts of hurricanes Milton and Helene on Florida's tourism economy. Florida is such an important state for tourism that whenever a hurricane slams through it's news. Here, host Rebecca Tobin, hotels editor Christina Jelski and Peter Ricci, the director of the Tourism and Hospitality Management program at Florida Atlantic University, talk about how the recent hurricanes might reshape the tourism landscape on Florida's Gulf Coast. We also discuss short-and long-term impacts to other travel destinations like Orlando and the right kind of marketing messaging that would encourage travelers to return after a storm.  What's the status of tourism in the hard-hit areas of North Carolina? We've added links to the show notes about travel organizations' relief and fundraising efforts.  This episode was recorded Oct. 17 and has been edited for length and clarity. It's important to note that this is a developing story, so any information in this episode about cities or regions might be change as the hurricane recovery process continues. Episode sponsor: This episode is sponsored by AmaWaterways https://www.amawaterways.com Related links: After Milton's wrath, experts see a reshaping of Florida's West Coast https://www.travelweekly.com/North-America-Travel/Reshaping-Florida-tourism-after-Milton-and-Helene How does American Airlines prep for a hurricane? A visit to its operations center shows how https://www.travelweekly.com/Travel-News/Airline-News/How-does-AA-prep-for-a-hurricane Relief efforts: Internova charity arm seeks to help travel professionals affected by Helene https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Internova-help-for-Helene-affected-advisors Carnival president skydives over Tampa for hurricane relief https://www.carnival-news.com/2024/10/19/carnival-cruise-line-president-christine-duffy-skydives-over-tampa-for-hurricane-relief Community Resources and travel information, via Explore Asheville https://always.exploreasheville.com/  See omnystudio.com/listener for privacy information.

Now that the guest is here, are hotels ready to deliver an exceptional stay? Gregg Hopkins, Founder and President of Get Hoppy Consulting, has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospitality technology, guest and customer loyalty, business growth development, strategic marketing frameworks, and sales strategy. His professional career is highlighted with executive roles as CEO of PROVision Partners, VP of Strategic Marketing for Quore; Chief Sales and Marketing Officer for Intelity; VP of Global Marketing for Newmarket International & Amadeus Hospitality; Founder, President, and CEO of Libra OnDemand; VP of Technology and Distribution for Palmer Hospitality Group; VP of Karyon Distribution Services for SoftBrands Hospitality; and Chief Business Officer of MAI Systems. He has served or currently serves, as a committee member of select organizations and industry associations including the MPI Foundation Global Board of Trustees, the HFTP Executive HITEC Vendor Council, the Rosen College of Hospitality Management, the HTF Content Council, and a member of various Board of Advisors for hospitality technology organizations. In addition to serving as an industry-leading consultant, Hopkins is a published contributor to the hospitality trades, and a participant in industry webinars, roundtables, and podcasts.

In this episode of the Virtual GM Podcast, Cody and Meagan dive into practical, do-it-yourself marketing tips that any property owner can implement—without breaking the bank! Whether you manage a small boutique hotel, a vacation rental, or a larger hospitality business, these simple yet effective strategies can help you boost your online presence and drive more bookings. And the best part? Many of these tactics are either free or very low cost.Key DIY marketing tips include boosting ads on social media platforms like Facebook and Instagram to increase your property's visibility and reach. They also discuss how to use Google Smart Campaigns to target potential guests based on their search habits. One of the most exciting strategies is leveraging user-generated content—by inviting creators and influencers to your property, you can get authentic content that resonates with audiences and attracts new guests.Cody and Meagan also emphasize the importance of writing regular blogs to improve your site's SEO, and they share how using tools like ChatGPT can help create that content quickly and efficiently. Don't forget the power of email campaigns! Reaching out to past guests using tools like Flodesk or Mailchimp can keep your property top-of-mind for return visits and new referrals.If you're feeling overwhelmed or unsure about these tools, don't worry—the Vibrant Team is here to help! Reach out for expert advice or to get help setting up your marketing strategies for success. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

How can hotels create personalized guest experiences from the moment of inspiration to pre-arrival? Gregg Hopkins, Founder and President of Get Hoppy Consulting, has nearly 40 years of international experience as a hospitality and travel industry professional and is known as a subject matter expert on strategic business planning, travel and hospitality technology, guest and customer loyalty, business growth development, strategic marketing frameworks, and sales strategy. His professional career is highlighted with executive roles as CEO of PROVision Partners, VP of Strategic Marketing for Quore; Chief Sales and Marketing Officer for Intelity; VP of Global Marketing for Newmarket International & Amadeus Hospitality; Founder, President, and CEO of Libra OnDemand; VP of Technology and Distribution for Palmer Hospitality Group; VP of Karyon Distribution Services for SoftBrands Hospitality; and Chief Business Officer of MAI Systems. He has served or currently serves, as a committee member of select organizations and industry associations including the MPI Foundation Global Board of Trustees, the HFTP Executive HITEC Vendor Council, the Rosen College of Hospitality Management, the HTF Content Council, and a member of various Board of Advisors for hospitality technology organizations. In addition to serving as an industry-leading consultant, Hopkins is a published contributor to the hospitality trades, and a participant in industry webinars, roundtables, and podcasts.

In this episode, Cody and Meagan share exciting news about one of their all-time favorite properties going up for sale—The Dwellings, located just outside Zion National Park. This stunning property offers an exceptional opportunity for those looking to invest in hospitality and real estate. Whether you're an experienced hotelier or a first-time buyer, The Dwellings is a hidden gem with immense potential that won't be on the market for long.Nestled near one of the most visited national parks in the U.S., The Dwellings offers a unique stay experience with breathtaking views and top-tier amenities. Cody and Meagan discuss what makes this property so special and why it's a dream investment for anyone passionate about hospitality or outdoor adventure. They've included a detailed pitch deck in the episode notes, as well as the realtor's contact information, to give potential buyers all the tools they need to act fast.Don't miss out on this rare chance to own a slice of paradise near Zion. Tune in to hear Cody and Meagan explain why The Dwellings stands out in the hospitality market and how you can get involved before it's gone!Check It Out for Yourself: Pitch Deck:  https://issuu.com/theagencysg/docs/the_dwellings_pitch_deck_8.20.24Listing: https://www.theagencyre.com/ldp-share/STG/24-253223&t=04.53.34.233514 Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

From conferences to weddings, how can event planners make smarter, faster decisions? Jason Bond Jason Bond is the Executive Vice President of Enterprise Event Solutions at Prestige Global Meeting Source. With over 25 years of experience in the event agency industry, Jason has consistently been at the forefront of founding, growing, and leading event agencies. His passion lies in delivering client-focused, value-driven solutions to a global clientele. At Prestige, Jason oversees comprehensive Enterprise Event Solutions for Meetings & Events (M&E) clients. His team works closely with clients to identify opportunities for business improvement and growth within their event operations. They provide value by delivering insights, conducting analysis, and offering tailored solutions that help enhance the efficiency and effectiveness of clients' event-related businesses. The services provided by Jason's team include centralized enterprise hotel and event vendor sourcing programs, logistics planning and management, event technology solutions such as housing/registration systems, mobile apps, and virtual/hybrid event technology. They also handle group air travel, provide customized reporting, offer full-service housing and registration management, and design and implement enterprise event onboarding and integration plans. Additionally, the team provides consulting on preferred supplier programs, creative services, and experience design tailored to each client's needs. Tim Flors With a highly successful career in the hospitality industry that spans over two decades, Tim Flors has served as Senior Vice President and Chief Customer Officer for Groups360 for over 10 years, since it was founded in 2014. In this critical leadership role, he is responsible for overseeing all sales and customer-facing operations for the company, including its proprietary GroupSync online marketplace that empowers both planners and hoteliers to make more precise decisions and reduce inefficiencies in group transactions. Designed to simplify and transform the way meetings are booked, the solution uses proprietary matching algorithms to save meeting planners time and money in sourcing hotel venues for group events. Before joining Groups360, Flors served as a Global Account Executive at Marriott International. Prior to that, he spent over seven years with Gaylord Hotels, most recently as Director of National Sales. During his tenure there, he held several sales leadership positions at Gaylord Palms Resort and Convention Center near Orlando, including Executive Sales Manager and later National Sales Manager. Previous roles included Sales Manager at Radisson Hotel Opryland and Regional Sales Director for Baymont Inn & Suites, when he began his career. Flors holds a degree in Hospitality Management from the University of Florida, as well as dual MBAs from Cornell University and Queens University.

In this episode, Cody and Meagan dive deep into the crucial topic of financial management for hospitality businesses. They discuss how mastering your finances is key to transforming your business and ensuring long-term success. With over a decade of experience, the Vibrant team shares their best practices for smart budgeting and financial planning, providing actionable insights to help you stay on top of your business finances.Cody walks listeners through his tried-and-true methods for setting up business banking, explaining how to create a financial system that works seamlessly. From establishing different accounts for expenses and savings to ensuring smooth cash flow, you'll learn how to organize your finances in a way that supports growth and stability. We also cover essential budgeting practices, such as setting up monthly expense tracking, projecting revenue accurately, and preparing for unexpected financial challenges.Whether you're a seasoned business owner or just starting out in the hospitality industry, this episode offers practical tips on how to effectively manage your finances, from basic bookkeeping to long-term financial planning. Tune in to discover the strategies you need to elevate your financial game and make your business thrive. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Two-time Emmy and three-time NAACP Image Award-winning, television Executive Producer, Rushion McDonald interviewed Ronnell Perry.  Ronnell is fluent in Spanish and Portuguese and holds a master's degree in public policy & management from Carnegie Mellon University and a B.A. in International Business from Dillard University.  Ronnell has more than 20 years of international travel and specializes in AfroLatin travel. Talking Points/Questions *    - How did you grow from a travel blog and resource to a full-fledged profitable travel business- Why don't you consider yourself a travel agent?- There are Black people in South America? What does it mean to specialize in tourism in AfroLatin communities?-How did you move from virtual education project manager to tourism professional?- How did you turn your hobby into your full-time job?- You were laid off from your corporate job in 2022; tell us about how that impacted you. Ronnell has more than 20 years of international travel and community development experience. Ronnell is fluent in Spanish and Portuguese, and holds a Master's Degree in Public Policy & Management from Carnegie Mellon University, and a B.A. in International Business from Dillard University. He served as a Peace Corps Volunteer in Paraguay and Costa Rica, and has visited over 15 countries. Rounding out over six years of service, he recently served as chair of the board of directors for an international education non-profit. Ronnell also holds a certificate in Tourism & Hospitality Management from Florida Atlantic University. He splits his time between Atlanta, GA and Salvador da Bahia, Brazil. Evolved from a simple blog to a full blown bespoke travel company, AfroBuenaventura Transformative Travel is a pioneering travel service dedicated to offering immersive and culturally enriching experiences that celebrate the rich heritage and vibrant traditions of Afro-descendant communities. Our mission is to provide travelers with profound, transformative journeys that go beyond traditional tourism by deeply engaging with the history, culture, and contemporary life of African diaspora regions. We specialize in crafting personalized itineraries that highlight the unique contributions of Afro-descendant cultures, showcasing everything from historical landmarks and local festivals to art, music, and cuisine. Our curated experiences are designed to foster meaningful connections, promote cultural understanding, and support sustainable and ethical tourism practices. At AfroBuenaventura, we believe that travel has the power to inspire and transform. By focusing on authenticity and respect for local cultures, we create opportunities for travelers to gain a deeper appreciation of the global Afro heritage while contributing positively to the communities they visit. Whether you're exploring historic sites, participating in cultural events, or engaging with local artisans, our transformative travel experiences are designed to leave a lasting impact on both you and the places you visit. #AMI #BEST #STRAW #SHMS  See omnystudio.com/listener for privacy information.

Two-time Emmy and three-time NAACP Image Award-winning, television Executive Producer, Rushion McDonald interviewed Ronnell Perry.  Ronnell is fluent in Spanish and Portuguese and holds a master's degree in public policy & management from Carnegie Mellon University and a B.A. in International Business from Dillard University.  Ronnell has more than 20 years of international travel and specializes in AfroLatin travel. Talking Points/Questions *    - How did you grow from a travel blog and resource to a full-fledged profitable travel business- Why don't you consider yourself a travel agent?- There are Black people in South America? What does it mean to specialize in tourism in AfroLatin communities?-How did you move from virtual education project manager to tourism professional?- How did you turn your hobby into your full-time job?- You were laid off from your corporate job in 2022; tell us about how that impacted you. Ronnell has more than 20 years of international travel and community development experience. Ronnell is fluent in Spanish and Portuguese, and holds a Master's Degree in Public Policy & Management from Carnegie Mellon University, and a B.A. in International Business from Dillard University. He served as a Peace Corps Volunteer in Paraguay and Costa Rica, and has visited over 15 countries. Rounding out over six years of service, he recently served as chair of the board of directors for an international education non-profit. Ronnell also holds a certificate in Tourism & Hospitality Management from Florida Atlantic University. He splits his time between Atlanta, GA and Salvador da Bahia, Brazil. Evolved from a simple blog to a full blown bespoke travel company, AfroBuenaventura Transformative Travel is a pioneering travel service dedicated to offering immersive and culturally enriching experiences that celebrate the rich heritage and vibrant traditions of Afro-descendant communities. Our mission is to provide travelers with profound, transformative journeys that go beyond traditional tourism by deeply engaging with the history, culture, and contemporary life of African diaspora regions. We specialize in crafting personalized itineraries that highlight the unique contributions of Afro-descendant cultures, showcasing everything from historical landmarks and local festivals to art, music, and cuisine. Our curated experiences are designed to foster meaningful connections, promote cultural understanding, and support sustainable and ethical tourism practices. At AfroBuenaventura, we believe that travel has the power to inspire and transform. By focusing on authenticity and respect for local cultures, we create opportunities for travelers to gain a deeper appreciation of the global Afro heritage while contributing positively to the communities they visit. Whether you're exploring historic sites, participating in cultural events, or engaging with local artisans, our transformative travel experiences are designed to leave a lasting impact on both you and the places you visit. #BEST #STRAW #SHMS  Support the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Two-time Emmy and three-time NAACP Image Award-winning, television Executive Producer, Rushion McDonald interviewed Ronnell Perry.  Ronnell is fluent in Spanish and Portuguese and holds a master's degree in public policy & management from Carnegie Mellon University and a B.A. in International Business from Dillard University.  Ronnell has more than 20 years of international travel and specializes in AfroLatin travel. Talking Points/Questions *    - How did you grow from a travel blog and resource to a full-fledged profitable travel business- Why don't you consider yourself a travel agent?- There are Black people in South America? What does it mean to specialize in tourism in AfroLatin communities?-How did you move from virtual education project manager to tourism professional?- How did you turn your hobby into your full-time job?- You were laid off from your corporate job in 2022; tell us about how that impacted you. Ronnell has more than 20 years of international travel and community development experience. Ronnell is fluent in Spanish and Portuguese, and holds a Master's Degree in Public Policy & Management from Carnegie Mellon University, and a B.A. in International Business from Dillard University. He served as a Peace Corps Volunteer in Paraguay and Costa Rica, and has visited over 15 countries. Rounding out over six years of service, he recently served as chair of the board of directors for an international education non-profit. Ronnell also holds a certificate in Tourism & Hospitality Management from Florida Atlantic University. He splits his time between Atlanta, GA and Salvador da Bahia, Brazil. Evolved from a simple blog to a full blown bespoke travel company, AfroBuenaventura Transformative Travel is a pioneering travel service dedicated to offering immersive and culturally enriching experiences that celebrate the rich heritage and vibrant traditions of Afro-descendant communities. Our mission is to provide travelers with profound, transformative journeys that go beyond traditional tourism by deeply engaging with the history, culture, and contemporary life of African diaspora regions. We specialize in crafting personalized itineraries that highlight the unique contributions of Afro-descendant cultures, showcasing everything from historical landmarks and local festivals to art, music, and cuisine. Our curated experiences are designed to foster meaningful connections, promote cultural understanding, and support sustainable and ethical tourism practices. At AfroBuenaventura, we believe that travel has the power to inspire and transform. By focusing on authenticity and respect for local cultures, we create opportunities for travelers to gain a deeper appreciation of the global Afro heritage while contributing positively to the communities they visit. Whether you're exploring historic sites, participating in cultural events, or engaging with local artisans, our transformative travel experiences are designed to leave a lasting impact on both you and the places you visit. #BEST #STRAW #SHMS  See omnystudio.com/listener for privacy information.

Two-time Emmy and three-time NAACP Image Award-winning, television Executive Producer, Rushion McDonald interviewed Ronnell Perry.  Ronnell is fluent in Spanish and Portuguese and holds a master's degree in public policy & management from Carnegie Mellon University and a B.A. in International Business from Dillard University.  Ronnell has more than 20 years of international travel and specializes in AfroLatin travel. Talking Points/Questions *    - How did you grow from a travel blog and resource to a full-fledged profitable travel business- Why don't you consider yourself a travel agent?- There are Black people in South America? What does it mean to specialize in tourism in AfroLatin communities?-How did you move from virtual education project manager to tourism professional?- How did you turn your hobby into your full-time job?- You were laid off from your corporate job in 2022; tell us about how that impacted you. Ronnell has more than 20 years of international travel and community development experience. Ronnell is fluent in Spanish and Portuguese, and holds a Master's Degree in Public Policy & Management from Carnegie Mellon University, and a B.A. in International Business from Dillard University. He served as a Peace Corps Volunteer in Paraguay and Costa Rica, and has visited over 15 countries. Rounding out over six years of service, he recently served as chair of the board of directors for an international education non-profit. Ronnell also holds a certificate in Tourism & Hospitality Management from Florida Atlantic University. He splits his time between Atlanta, GA and Salvador da Bahia, Brazil. Evolved from a simple blog to a full blown bespoke travel company, AfroBuenaventura Transformative Travel is a pioneering travel service dedicated to offering immersive and culturally enriching experiences that celebrate the rich heritage and vibrant traditions of Afro-descendant communities. Our mission is to provide travelers with profound, transformative journeys that go beyond traditional tourism by deeply engaging with the history, culture, and contemporary life of African diaspora regions. We specialize in crafting personalized itineraries that highlight the unique contributions of Afro-descendant cultures, showcasing everything from historical landmarks and local festivals to art, music, and cuisine. Our curated experiences are designed to foster meaningful connections, promote cultural understanding, and support sustainable and ethical tourism practices. At AfroBuenaventura, we believe that travel has the power to inspire and transform. By focusing on authenticity and respect for local cultures, we create opportunities for travelers to gain a deeper appreciation of the global Afro heritage while contributing positively to the communities they visit. Whether you're exploring historic sites, participating in cultural events, or engaging with local artisans, our transformative travel experiences are designed to leave a lasting impact on both you and the places you visit. #BEST #STRAW #SHMS  See omnystudio.com/listener for privacy information.

In this episode, we explore the importance of preparing your hospitality business for the upcoming 4th quarter, one of the busiest times of the year. Cody and Meagan dive into the essential steps for setting your promotions well in advance, including special pricing for key holidays such as Halloween, Thanksgiving, Christmas, and New Year's.We discuss how to strategically plan your pricing for both the remainder of 2024 and into 2025, ensuring your property is ready to capture holiday travelers and long-term bookings. You'll learn tips on how to optimize your website to drive conversions by implementing a compelling call to action that encourages guests to book as soon as they land on your page.Whether you're managing an independent hotel, a boutique property, or an Airbnb, this episode provides insights on boosting revenue, creating urgency, and setting your property up for success as the year comes to a close. Tune in to make sure your business is ready for the holiday rush! Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode, we dive into Cody's most recent experience at the BITAC Independent event, held at the beautiful Ritz Carlton in Amelia Island, Florida. BITAC brings together top-level executives from independent properties across the country to discuss the future of hospitality. Cody shares key takeaways from the event, networking opportunities, and the innovative strategies being implemented by leaders in the independent hotel space. Don't miss the insights from this incredible gathering of hospitality professionals!Check out more about BITAC: BITAC Independent. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 16 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, Cody and Meagan Adent from Vibrant Management dive into the critical topic of financial management in the hospitality industry. They share Vibrant's proven financial process, including the creation of detailed budget sheets for all companies, the use of QuickBooks Online, and the importance of having everything in place for financial planning and success.The episode emphasizes the significance of timely financial reporting, ensuring end-of-month finances are completed by the 10th of every month. This includes a reconciled budget sheet, Profit & Loss (P&L) statement for the previous month, year-to-date P&L, and the most current balance sheet. Cody and Meagan also offer practical tips on managing cash flow effectively to keep your hospitality business thriving.Whether you're a hotel owner, property manager, or involved in any aspect of the hospitality industry, this episode provides essential insights to help you maintain financial stability and achieve long-term success. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 15 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, Meagan and Cody Adent from Vibrant Management highlight the must-attend hospitality events for 2024. With show season kicking off in September and October, these events are crucial for anyone looking to stay ahead in the industry.We discuss the Independent Hotel Show, your local state tourism conference (like Utah's), the IL Congress, and The Hospitality Show. These gatherings offer incredible opportunities for networking, learning, and discovering the latest trends in the hospitality world.Independent Hotel Show USAWebsite: Independent Hotel Show USADescription: The Independent Hotel Show USA is a premier event designed for luxury and boutique hoteliers. It provides a platform for industry professionals to connect, discover innovative products and services, and gain insights from expert-led sessions. The event is tailored to meet the unique needs of independent hoteliers, offering opportunities for networking and learning from industry leaders.Utah Tourism ConferenceWebsite: Utah Tourism ConferenceDescription: The Utah Tourism Conference is an annual event that brings together professionals from the tourism and hospitality industry within Utah. It focuses on promoting and enhancing tourism in the state through educational sessions, networking opportunities, and discussions on current trends and challenges. The conference is essential for those looking to stay informed about Utah's tourism initiatives and connect with key players in the local industry.IL Congress (International Luxury Hotel Association Conference)Website: IL CongressDescription: The IL Congress, organized by the International Luxury Hotel Association, is a global event dedicated to the luxury hotel sector. It offers a platform for hoteliers, hospitality professionals, and suppliers to explore the latest trends, innovations, and best practices in luxury hospitality. The conference features keynote speakers, panel discussions, and networking opportunities, making it a must-attend event for those in the luxury hotel industry.The Hospitality ShowWebsite: The Hospitality ShowDescription: The Hospitality Show is a comprehensive event that caters to the broader hospitality industry, including hotels, restaurants, and travel services. It features a wide range of exhibitors, educational sessions, and networking opportunities aimed at helping hospitality professionals stay competitive and informed about the latest industry developments. The event attracts a diverse audience, from hotel owners and operators to marketing professionals and technology providers.These events are excellent opportunities for professionals in the hospitality industry to network, learn, and stay up-to-date with the latest trends and innovations.Whether you're a hotel owner, manager, or just passionate about the industry, tune in to get the scoop on these essential events. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Don't forget to visit our website for more resources and support. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Let's discuss entrepreneurial change.   This means being open to new ideas, taking calculated risks, and experimenting with different approaches. Since its founding in 2017, Bloom Bar has been the preeminent nightlife destination in Ghana's capital, Accra. It is renowned across the continent for its signature, down-to-earth ambience, carefully curated cocktails, expert mixologists, and inimitable vibes. Bloom Bar was envisioned by lifelong friends and business partners Keith Edem Aweke and Kofi Adjei Maafo as a way to bring their love of elevated hospitality to their home. They aimed to create a must-visit open-air bar experience for Ghanaians and tourists alike. By creating career opportunities in hospitality and providing unpretentious five-star service for everyone, Bloom Bar has become a model for new venues, elevating the nightlife and hospitality industries across West Africa and beyond.   Bloom Bar founders Kofi Adjei Maafo and Keith Edem Aweke have decades of collective experience in the experiential hospitality space. Kofi gained his Executive MBA from the University of Ghana in August 2014 and is currently slated to enroll in Cornell University in 2022 to receive his Executive Masters in Hospitality Management. A lifelong entrepreneur, he has prioritized contributing to the business development of Ghana and Africa, working across industries including agriculture, fitness, and, of course, hospitality since 2011. Now a cultural phenomenon with a loyal audience and nearly 40,000 followers across digital platforms, Bloom Bar has inspired the next generation of Ghanaian entrepreneurs to pursue sectors that may seem like a risk. “This industry has always existed. But the issue was how people perceived it. Now, the next generation of bars opening has an understanding that you don't just come into this to make drinks - you need to make an impact on the lives of the people you employ and through the quality of service you provide.”   To date, Bloom Bar has been nominated for three categories at the GEM Hospitality Awards, taking home “Best Night Life” and “Best Game Changer.” They are looking to open  new locations in Labbone, Accra, and Atlanta GA with details to come.   Email: Info@BloomBarGH.com Instagram: @bloombaratlanta

Podcast Description: Season 2, Episode 14 of the Virtual GM PodcastIn this exciting episode of the Virtual GM Podcast, we are joined by Jason Craparo, CEO & Founder of Hovr, the cutting-edge content delivery software that is revolutionizing the way marketers engage with their audience. Discover how Hovr's patented technology is transforming hospitality websites, driving engagement rates that soar 2000%-4000% above the industry average.Episode Highlights:Hovr Overview: Learn how Hovr enables marketers to deliver the right content to the right person at the right time, creating "Moments that Matter" on your site. These interactions build engagement and seamlessly guide visitors into your booking flow, eager to book their next stay.Innovative Features: Explore Hovr's intuitive, no-developer-needed tools that enhance your website by turning any text into an interaction, showcasing your property's amenities in an immersive and engaging way.Enhanced Analytics: Keep track of your engagement with Hovr's advanced tracking and analytics suite, helping you optimize content and stay ahead of industry trends.Pathways Feature: Discover how Hovr's latest feature, Pathways, puts your guests and their content center stage in a mobile-prioritized experience that amplifies conversions.Exclusive Offer: Sign up before the end of August to access all of Hovr's newest features at a special rate, and start transforming your website immediately.Special Guest - Jason Craparo: Jason Craparo, the mastermind behind Hovr, shares his journey from becoming the youngest owner/operator for Sonic Drive-In at 21 to founding Hovr. With a BA in Business from the University of Arizona and an MBA from Babson College, Jason's impressive resume includes numerous leadership awards, board memberships, and guest lectures at Villanova University. His passion for entrepreneurship and innovation shines through as he discusses how Hovr is changing the game for content delivery in the hospitality industry.Whether you're looking to boost your website's engagement or curious about the latest innovations in digital marketing, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Connect w/Jason:E-Mail: jason@gethovr.comWebsite: https://gethovr.com/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In the grand finale of the TMG Hospitality Campus Crawl, we visit one of the top-ranked hospitality programs in the country at UCF Rosen College of Hospitality Management. The Dean of the college, Dr. Cynthia Mejia, joins the Suite Spot to discuss the hospitality school and why it is one of the most successful in the world!  Check out the conversation with topics, including:

In this episode of Career Pivots,  ⁠⁠Leah C. Murphy⁠⁠, CEO of ⁠⁠Career Gems for the Journey⁠⁠  is  thrilled to welcome Jasmine Sessoms, a dynamic leader with an extensive background in hospitality management, corporate and public sector work, and philanthropy. Jasmine shares her unique career journey, starting as a hospitality management major and evolving into a powerhouse in fundraising, politics, and community engagement. We dive into Jasmine's creation of She Can Win, a training program designed to support Black women running for office. Jasmine's dedication to empowering women in politics has led to significant successes, including the election of notable leaders like Councilwoman Catherine Gilmore Richardson and Representative Morgan Cephas. Jasmine also shares her challenges and triumphs in the corporate world, including navigating professional expectations and maintaining authenticity. She emphasizes the importance of having a supportive partner and taking necessary breaks to ensure personal well-being. Currently, Jasmine is the Chief Engagement Officer at Community College of Philadelphia, where she launched the Center 1968, focusing on empowering Black women in government. The center offers programs like the Black Women in Government series and the Barbara Jordan Policy Fellowship to train and support future leaders.   MAKE YOUR JOURNEY WORK FOR YOU!

Podcast Description: Season 2, Episode 13 of the Virtual GM PodcastIn this insightful episode of the Virtual GM Podcast, Meagan and Cody Adent from the Vibrant Team dive into the top hospitality industry trends of 2024. From booking pace and booking window dynamics to rate strategy and the ever-evolving role of OTAs like Expedia and Booking.com, this episode is packed with the latest insights you need to stay ahead in the game.Episode Highlights:Booking Pace: Understanding current booking trends and how they affect your property's operations.Booking Window: Adapting to shifts in how far in advance customers are booking.Rate Strategy: Crafting a competitive pricing strategy that maximizes revenue without sacrificing occupancy.OTA Insights: Navigating the benefits and challenges of working with OTAs in 2024.Marketing Strategy: Implementing effective plans that resonate with today's travelers.But that's not all! We wrap up the episode with 4 Tips to Best Engage Interested Customers:Compelling Offer: Using pop-ups for length-of-stay promotions to capture attention.Consistent Contact with Past Guests: Leveraging emails, texts, and return guest promotions to keep your property top of mind.Retargeting: Utilizing platforms like Meta for retargeting to convert interest into bookings.Strong Team on Phones: Ensuring your team is equipped to close sales from inquiries, and discussing the value of using a secret shop service like BluePrint Creations to assess and improve phone interactions.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 12 of the Virtual GM PodcastIn this exciting episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team announce Vibrant's next adventure: buying their own Airbnb! After years of working with various properties and refining their processes, they're ready to demonstrate the success of their proven strategies with their own investment.Episode Highlights:Branding: Establishing a cohesive brand identity with colors, typography, and logos.Digital Presence: Creating a custom WordPress website and executing a comprehensive digital marketing strategy (Google, Meta, Organic).Direct Bookings via PMS: Utilizing WebRezPro for efficient property management and direct bookings.Guest Communication: Implementing Akia to streamline communication with guests.OTA Integration: Plugging into platforms like Expedia, Booking.com, Airbnb, VRBO, and TripAdvisor.VOIP Setup: Using Mango Voice to facilitate direct booking calls from customers.Designing the Destination: Crafting a unique and appealing house that becomes a sought-after destination.Call to Actions: Setting up promotions like length-of-stay offers to encourage direct bookings.National Recognition: Leveraging tools like Curacity for broader exposure and recognition.Join us as we share all these trade secrets and more! But before we can implement our strategies, we need your help to find the perfect location. We invite all our listeners and any realtors out there to tell us: where is the next best-kept secret? Where should Vibrant open its first Airbnb? Let us know in the comments!Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Welcome to the #ShareYourHotness Podcast episode 137! Jeri Mae Rowley, Speaker ~Trainer~ Saddle Maker's Daughter, shares precious life and leadership lessons from her family's world-famous saddle shop.  She has been invited to present keynotes and concurrent sessions in 39 states, Canada, and the US Virgin Islands. Provide leadership, communications, and customer service training for businesses and organizations. Jeri Mae's clientele covers an intriguing variety of industries and organizations: from the Federal Reserve to National Wildlife Preserves; municipalities to multi-media; semiconductor to pet cemeteries; drill bit manufacturing to tropical island resorts. Her resume includes successful experience as a manager, salesperson, state-wide training program administrator, college workforce training director, and college instructor. Jeri Mae has been president of “almost every organization I've belonged to since Lively Livestock 4-H.”  She is a past president of the National Speaker's Association's Mountain West Chapter, serving professional speakers in Idaho, Utah, Montana, and Wyoming.  She has also served as president of her local Chamber of Commerce, Faculty Senate, Convention and Visitor Bureau, Society of Human Resource Managers, and National Speakers Association. She served on the Boards of the National Speakers Association DC Chapter and the DC Metro Association for Talent Development. Jeri Mae taught Small Business Entrepreneurship, Human Resource Management, and Hospitality Management for sixteen years at Flathead Valley Community College in Kalispell, Montana. She is a Certified Instructor for the Montana Department of Commerce NxLeveL Entrepreneurship Course, Travel Montana Superhost Customer Service Training, and the American Hotel and Lodging Association in Management and Marketing. In addition to her teaching duties at Flathead Valley Community College, she served as the college's Workforce Training Director and Statewide Coordinator for Travel Montana's Superhost Customer Service Seminar program. Jeri Mae has received regional, state, and national recognition for her success as a leader and educator, including Montana's Glacier Country Person of the Year, Montana State SHRM “Above and Beyond Award,” and the prestigious “Visiting Scholar Award” from the National Tourism Foundation. Support The #ShareYourHotness Podcast by contributing to their tip jar: https://tips.pinecast.com/jar/the-syh-podcast Find out more at https://the-syh-podcast.pinecast.co

Podcast Description: Season 2, Episode 11 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team dive into the "Pain Points of Opening a New Property." Fresh from the launch of their newest property, The Central Block in Bend, Oregon, they share invaluable insights and lessons learned from the experience.Episode Highlights:Website and Branding: Learn the importance of a strong online presence and cohesive branding strategy.Property Management System (PMS): Discover the critical role of an efficient PMS in streamlining operations.Yield Management: Understand the tactics for optimizing room rates and maximizing revenue.Guest Communication: Explore effective communication strategies to enhance the guest experience.Tools like OTA's & TripAdvisor: Get tips on leveraging online travel agencies and review platforms.On-Site and Virtual Management: Compare the pros and cons of on-site versus virtual management.Ad Strategy and More: Gain insights into crafting effective advertising strategies to boost bookings.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice for opening and managing a new property.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Check out The Central Block: https://thecentralblock.com/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 10 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team share their family trip experience at the Hilton Waterfront Beach Resort for the 4th of July. As hospitality professionals, it's essential to experience what other properties offer, and this visit provided plenty of insights.Episode Highlights:The Good: Discover why the Hilton Waterfront Beach Resort is a must-visit, with its stunning location right across the street from the beach, excellent food, and vibrant bars. Meagan and Cody rave about the property, sharing how it contributed to the best 4th of July celebration ever.The Bad: Hear about any areas where the property could improve, offering a balanced perspective on the overall experience.The Ugly: If there were any hiccups or less-than-perfect moments, Meagan and Cody discuss them with their characteristic wit and honesty.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode provides valuable insights into the guest experience at a top-rated resort.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Book Your Beach Vacation: https://www.hilton.com/en/hotels/hubwhhf-the-waterfront-beach-resort/Hilton Waterfront IG: https://www.instagram.com/waterfrontbeachresort/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

Podcast Description: Season 2, Episode 9 of the Virtual GM PodcastIn this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team welcome special guest Audrey Yates, Vice President of Hotel Partnerships at Stash Hotel Rewards. Audrey brings her extensive background in travel and customer service to the show, sharing invaluable insights into how loyalty programs can benefit independent hotels.Meet Our Guest:Audrey Yates is the Vice President of Hotel Partnerships with Stash Hotel Rewards, the leading loyalty program for highly rated, independent hotels. With years of experience in travel and customer service, Audrey has excelled in her sales role, creating and cultivating personal relationships while helping Stash partner with the best hotels. When she's not visiting top independent hotels, Audrey enjoys spending time on her boat at the lake near her home in Washington or shopping at Sephora with her teen daughters.Discussion Highlights:The benefits of loyalty programs for independent hotels.How Stash Hotel Rewards partners with top-rated hotels.Tips for creating and maintaining strong customer relationships in the hospitality industry.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Stash Rewards: https://www.stashrewards.com/Stash IG: https://www.stashrewards.com/Audrey IG: https://www.instagram.com/audrey2314/Audrey LinkedIn: https://www.linkedin.com/in/audrey-yates-0b5331b4/Audrey Email: audrey.yates@stashrewards.com  Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team are joined by special guests Erin Donnelly and Heather Loduca, Co-Founders of Pink Wall Designs. Erin and Heather share their expertise in transforming properties through strategic design and marketing.Meet Our Guests:Erin Donnelly brings a wealth of experience from her extensive background in house flipping, property conversions, project management, design, and development. As a licensed realtor, she has exclusive access to market data, enabling her to make informed decisions that enhance the appeal and functionality of each project. Erin's dual proficiency in real estate and design ensures that each investment not only meets but exceeds industry standards.Heather Loduca expertly fuses marketing insight with design to ensure each property is visually captivating and market-aligned. With a background in marketing, design, real estate investing, and staging, she has produced viral Airbnb's and set new trends in the short-term rental market, from millions of social media views to celebrity brand partnerships and TV appearances. Heather's ability to blend aesthetics with strategic market positioning makes her an influential figure in the industry.Discussion Highlights:How utilizing strategic design in tandem with parallel marketing strategies is the optimal approach for the highest ROI on your hotel.What marketing your hotel looks like in 2024.The number one way to drive direct bookings and bypass expensive OTAs.Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with actionable insights and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world.Website: https://www.pinkwalldesignsinc.com/Free Consultation: https://pinkwalldesigns.hbportal.co/public/6638ea12fb86b200259f1284/1-Schedule_an_intro_callInstagram: https://www.instagram.com/pinkwalldesigns/ Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com

In this episode of the Virtual GM Podcast, your hosts Meagan and Cody Adent from the Vibrant Team introduce the newest hotel in Hilton's Tapestry Collection, Hotel DeNovo. We believe this stunning property will soon be the number-one Hilton Tapestry hotel in the world. At Vibrant Management, we had the privilege of being the branding agency for this incredible project, and we couldn't be more proud of the results.Don't miss your chance to book a night at this remarkable property: Visit Hotel DeNovoWhether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or anyone in the hospitality industry, this episode is packed with inspiration and expert advice.Join us for an engaging and informative session, blending business acumen with witty banter, relatable anecdotes, and plenty of laughs. Produced and distributed by Vibrant Management, Virtual GM is your ultimate resource for all things hospitality. Tune in, elevate your game, and don't forget to visit us on our website for more resources and support.Produced by Vibrant Management – helping hoteliers and vacation rental managers thrive in the modern world. Follow us on Instagram - @thevibrantteam@virtualgmpodcastCheckout our website - www.thevibrantteam.com