Podcasts about Alva

Sam Mulberry and Esme Mulberry meet up in the Record Store to talk about Alva Star's 2001 album Alligators in the Lobby.

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. Show references:  Anna Preedy, Director M+H Showhttps://show.museumsandheritage.com/https://www.linkedin.com/in/annapreedy/Jon Horsfield, CRO at Centegra, a Cinchio Solutions Partnerhttps://cinchio.com/uk/https://www.linkedin.com/in/jon-horsfield-957b3a4/Dom Jones, CEO, Mary Rose Trust https://maryrose.org/https://www.linkedin.com/in/dominicejones/https://www.skipthequeue.fm/episodes/dominic-jonesPaul Woolf, Trustee at Mary Rose Trusthttps://maryrose.org/https://www.linkedin.com/in/paul-woolf/Stephen Spencer, Ambience Director, Stephen Spencer + Associateshttps://www.stephenspencerassociates.com/https://www.linkedin.com/in/customerexperiencespecialist/https://www.skipthequeue.fm/episodes/stephen-spencerSarah Bagg, Founder, ReWork Consultinghttps://reworkconsulting.co.uk/https://www.linkedin.com/in/sarahbagg/https://www.skipthequeue.fm/episodes/sarah-baggJeremy Mitchell, Chair of Petersfield Museum and Art Galleryhttps://www.petersfieldmuseum.co.uk/https://www.linkedin.com/in/jeremy-mitchell-frsa-4529b95/Rachel Kuhn, Associate Director, BOP Consultinghttps://www.bop.co.uk/https://www.linkedin.com/in/kuhnrachel/  Transcriptions:Paul Marden: Welcome to Skip the Queue, the podcast for people working in and working with visitor attractions. You join me today, out and about yet again. This time I am in London at Olympia for the Museums and Heritage Show. Hotly anticipated event in everybody's diary. We all look forward to it. Two days of talks and exhibitions and workshops. Just a whole lot of networking and fun. And of course, we've got the M and H awards as well. So in this episode, I am going to be joined by a number of different people from across the sector, museum and cultural institution professionals, we've got some consultants, we've got some suppliers to the industry, all pretty much giving us their take on what they've seen, what they're doing and what their thoughts are for the year ahead. So, without further ado, let's meet our first guest. Andy Povey: Hi, Anna. Welcome to Skip the Queue. Thank you for giving us some of your time on what must be a massively busy day for you. I wonder if you could just tell the audience who you are, what you do, a little bit about what museums and heritage is, because not everyone listening to the podcast comes from the museum sector. Anna Preedy: Andy, thanks. This is a great opportunity and always really lovely to see your happy smiley face at the Museums and Heritage Show. So M and H, as we're often referred to as, stands for Museums and Heritage and we're a small business that organises the principal trade exhibition for the Museums and Heritage sector that could be broadened, I suppose, into the cultural sector. We also have the awards ceremony for the sector and an online magazine. So we are Museums and Heritage, but we're often referred to as M and H and we've been around for a very long time, 30 plus years. Andy Povey: Oh, my word. Anna Preedy: I know. Andy Povey: And what's your role within the organisation? Your badge says Event Director today. That's one of many hats. Anna Preedy: I'm sure it is one of many hats because we're a very small team. So I own and manage the events, if you like. M and H is my baby. I've been doing it for a very long time. I feel like I'm truly immersed in the world of museums and heritage and would like to think that as a result of that, I kind of understand and appreciate some of the issues and then bring everyone together to actually get in the same room and to talk them through at the show. So, yeah, that's what we're about, really. Andy Povey: In a shorthand and obviously the show. We're in the middle of West London. It's a beautifully sunny day here at Olympia. The show is the culmination, I suppose of 12 months of work. So what actually goes in? What does a normal day look like for you on any month other than May? Anna Preedy: Yeah, it was funny actually. Sometimes people, I think, well, what do you do for the rest of the year? You just turn up to London for a couple of days, just turn up delivering an event like this. And also our award scheme is literally three, six, five days of the year job. So the moment we leave Olympia in London, we're already planning the next event. So it really is all encompassing. So I get involved in a lot. As I say, we're a small team, so I'm the person that tends to do most of the programming for the show. So we have 70 free talks. Everything at the show is free to attend, is free to visit. So we have an extensive programme of talks. We have about 170 exhibitors. Anna Preedy: So I'm, although I have a sales team for that, I'm managing them and looking after that and working with some of those exhibitors and then I'm very much involved in our awards. So the Museums and Heritage Awards look to celebrate and reward the very best in our sector and shine the spotlight on that not just in the UK but around the world. So we have a judging panel and I coordinate that. So pretty much every decision, I mean you look at the colour of the carpet, that which incidentally is bright pink, you look at the colour of the carpet here, who made the decision what colour it would be in the aisles this year it was me. So I, you know, I do get heavily involved in all the nitty gritty as well as the biggest strategic decisions. Andy Povey: Fantastic. Here on the show floor today it is really busy, there are an awful lot of people there. So this is all testament to everything that you've done to make this the success that it is. I'm sure that every exhibitor is going to walk away with maybe not a full order book, but definitely a fistful of business cards. Anna Preedy: I think that's it, what we really want. And we sort of build this event as the big catch up and we do that for a reason. And that is really to kind of give two days of the year people put those in their diary. It's a space where people can come together. So you know, there'll be people here standing on stands who obviously and understandably want to promote their product or service and are looking to generate new business. And then our visitors are looking for those services and enjoying the talks and everyone comes together and it's an opportunity to learn and network and connect and to do business in the broadest possible sense. Really. Andy Povey: No, I think that the line, the big catch up really sums the show up for me. I've been. I think I worked out on the way in this morning. It's the 15th time I've been to the show. It's one of my favourite in the year because it is a fantastic mix of the curatorial, the commercial, everything that goes into running a successful museum or heritage venue. Anna Preedy: I mean, it's funny when people ask me to summarise. I mean, for a start, it's quite difficult. You know, really, it should be museums, galleries, heritage, visitor, attractions, culture. You know, it is a very diverse sector and if you think about everything that goes into making a museum or a gallery or a historic house function, operate, engage, it's as diverse as the organisational types are themselves and we try and bring all of that together. So, you know, whether you are the person that's responsible for generating income in your organisation, and perhaps that might be retail or it might be catering, it could be any. Any stream of income generation, there's going to be content for you here just as much as there's going to be content for you here. Anna Preedy: If you are head of exhibitions or if you are perhaps wearing the marketing hat and actually your job is, you know, communications or audience development, we try and represent the sector in its broadest scope. So there is something for everyone, quite. Andy Povey: Literally, and that's apparent just from looking on the show floor. So with all of your experience in the museum sector, and I suppose you get to see. See quite an awful lot of new stuff, new products. So what are you anticipating happening in the next sort of 6 to 12 months in our sector? Anna Preedy: I mean, that's a big question because, you know, going back to what were just saying, and the kind of different verticals, if you like, that sit within the sector, but I think the obvious one probably has to be AI, and the influence of that. I'm not saying that's going to change everything overnight. It won't, but it's. You can see the ripples already and you can see that reflected out here on the exhibition floor with exhibitors, and you can also see it in our programme. So this sort of AI is only, you know, one aspect of, you know, the bigger, wider digital story. But I just think it's probably more about the sector evolving than it is about, you know, grand sweeping changes in any one direction. Anna Preedy: But the other thing to say, of course, is that as funding gets more the sort of the economic landscape, you know, is tough. Undeniably so. So generating revenue and finding new ways to do that and prioritising it within your organisation, but not at the expense of everything else that's done. And it should never be at the expense of everything else that's done. And it's perfectly possible to do both. Nobody's suggesting that it's easy, nothing's easy but, you know, it's possible. Anna Preedy: And I think the show here, and also what we do online in terms of, you know, news and features, all of that, and what other organisations are doing in this sector, of course, and the partners we work with, but I think just helping kind of bridge that gap really, and to provide solutions and to provide inspiration and actually, you know, there's no need to reinvent the wheel constantly. Actually, I think it was somebody that worked in the sector. I'm reluctant to names, but there was somebody I remember once saying, well, know, stealing with glee is kind of, you know, and I think actually, you know, if you see somebody else is doing something great and actually we see that in our wards, you know, that's the whole point. Let's shine a spotlight on good work. Well, that might inspire someone else. Anna Preedy: It's not about ripping something off and it's not absolute replication. But actually, you know, scalable changes in your organisation that may have been inspired by somebody else's is only a good thing as well. Andy Povey: It's all that evolutionary process, isn't it? So, great experience. Thank you on behalf of everybody that's come to the show today. Anna Preedy: Well, thank you very much. I love doing it, I really genuinely do and there is nothing like the buzz of a busy event. Jon Horsfield: Yeah, My name is Jon Horsfield, I'm the Chief Revenue Officer of Cincio Solutions. Andy Povey: And what does Cincio do? Jon Horsfield: We provide F and B technology, so kiosks, point of sale payments, kitchen systems, inventory, self checkout to the museums, heritage zoos, aquariums and hospitality industries. Andy Povey: Oh, fantastic. So I understand this is your first time here at the Museums and Heritage Show. Jon Horsfield: It is our first time. It's been an interesting learning curve. Andy Povey: Tell me more. Jon Horsfield: Well, our background is very much within the hospitality. We've been operating for about 20 to 23 years within the sort of high street hospitality side of things. Some of our London based listeners may have heard of Leon Restaurants or Coco Di Mama, we've been working with them for over 20 years. But we're looking at ways of bringing that high street technology into other industries and other Verticals and the museums and heritage is a vertical that we've identified as somewhere that could probably do with coming into the 21st century with some of the technology solutions available. Andy Povey: I hear what you're saying. So what do you think of the show? What are your first impressions? Give me your top three tips. Learning points. Jon Horsfield: Firstly, this industry takes a long time to get to know people. It seems to be long lead times. That's the first learning that we've had. Our traditional industry in hospitality, people will buy in this industry. It's going to take some time and we're happy about that. We understand that. So for us, this is about learning about know about how the industry works. Everybody's really friendly. Andy Povey: We try. Yeah. Jon Horsfield: That's one of the first things that we found out with this. This industry is everybody is really friendly and that's quite nice. Even some of our competitors, we're having nice conversations with people. Everybody is really lovely. The third point is the fact that I didn't know that there were so many niche markets and I found out where my mother buys her scarves and Christmas presents from. So it's been really interesting seeing the different types of things that people are looking for. We've sort of noticed that it's really about preservation. That's one of the main areas. There's a lot of things about preservation. Another one is about the display, how things are being displayed, and lots of innovative ways of doing that. But also the bit that we're really interested in is the commercialization. Jon Horsfield: There's a real push within the industry to start to commercialise things and bring in more revenue from the same people. Andy Povey: Yeah, yeah. I mean, that's all about securing the destiny so that you're not reliant on funding from external parties or government and you taking that control. So what do you do at Centrio that helps? Jon Horsfield: Well, first of all. First of all, I would say the efficiencies that we can bring with back office systems integrations. We're very well aware of what we do, we're also aware of what we don't do. So, for example, we're not a ticketing provider, we're a specialist retail and F and B supplier. So it's about building those relationships and actually integrating. We've got a lot of integrations available and we're very open to that. So that's the first thing. But one of the key things that we're trying to bring to this industry is the way that you can use technology to increase revenue. So the kiosks that we've got here, it's proven that you'll get a minimum average transaction value increase of 10 to 15%. Andy Povey: And what do you put that down to? Jon Horsfield: The ability to upsell. Okay, with kiosks, as long as, if you put, for example, with a burger, if you just have a nice little button, say would you like the bacon fries with that? It's an extra few pounds. Well, actually if you've got an extra few pounds on every single transaction, that makes an incredible difference to the bottom line. From the same number of customers. Some of our clients over in the USA have seen an ATV increase above to 60% with the use of kiosks. Andy Povey: And that's just through selling additional fries. Jon Horsfield: Exactly. People will. I went to a talk many years ago when people started to adopt kiosks and the traditional thing is the fact that people will order two Big Macs and a fries to a kiosk, but when you go face to face, they will not order two Big Macs and a fries. Andy Povey: So you're saying I'm a shy fatty who's basically. Jon Horsfield: Absolutely not. Absolutely not, Andy. Absolutely not. So that's really what it's about. It's about using the sort of the high street technology and applying that to a different industry and trying to bring everybody along with us. Dominic Jones: And you need to listen to the Skip the Queue. It's the best podcast series ever. It'll give you this industry. Paul Marden: Perfect. That was a lovely little sound bite. Dom, welcome. Dominic Jones: It's the truth. It's the truth. I love Skip the Queue. Paul Marden: Welcome back to Skip the Queue. Paul, welcome. For your first time, let's just start with a quick introduction. Dom, tell everybody about yourself. Dominic Jones: So I'm Dominic Jones, I'm the chief executive of the Mary Rose Trust and I'm probably one of Skip the Queue's biggest fans. Paul Marden: I love it. And biggest stars. Dominic Jones: Well, I don't know. At one point I was number one. Paul Marden: And Paul, what about yourself? What's your world? Paul Woolf: Well, I'm Paul Woolf, I've just joined the Mary Rose as a trustee. Dom's been kind of hunting me down politely for a little bit of time. When he found out that I left the King's Theatre, he was very kind and said, right, you know, now you've got time on your hands, you know, would you come over and help? So yeah, so my role is to support Dom and to just help zhuzh things up a bit, which is kind of what I do and just bring some new insights into the business and to develop It a bit. And look at the brand, which is where my skills. Dominic Jones: Paul is underselling himself. He is incredible. And the Mary Rose Trust is amazing. You haven't visited. You should visit. We're in Portsmouth Historic Dock blog. But what's great about it is it's about attracting great people. I'm a trustee, so I'm a trustee for good whites. I'm a trustee for pomp in the community. I know you're a trustee for kids in museums. I love your posts and the fact that you come visit us, but it's about getting the right team and the right people and Paul has single handedly made such a difference to performance art in the country, but also in Portsmouth and before that had a massive career in the entertainment. So we're getting a talent. It's like getting a Premiership player. And we got Paul Woolf so I am delighted. Dominic Jones: And we brought him here to the Museum Heritage show to say this is our industry because we want him to get sucked into it because he is going to be incredible. You honestly, you'll have a whole episode on him one day. Paul Marden: And this is the place to come, isn't it? Such a buzz about the place. Paul Woolf: I've gone red. I've gone red. Embarrassed. Paul Marden: So have you seen some talks already? What's been impressive for you so far, Paul? Paul Woolf: Well, we did actually with the first talk we were listening to was all about touring and reducing your environmental impact on touring, which is quite interesting. And what I said there was that, you know, as time gone by and we had this a little bit at theatre actually. But if you want to go for grant funding today, the first question on the grant funding form, almost the first question after the company name and how much money you want is environmental impact. Paul Marden: Yeah, yeah. Paul Woolf: And so if you're going tour and we're looking now, you know, one of the things that Dom and I have been talking about is, you know, Mary Rose is brilliant. It's fantastic. You know, it's great. It's in the dockyard in Portsmouth and you know, so. And, and the Andes, New York, you know, everywhere. Dominic Jones: Take her on tour. Paul Woolf: Why isn't it on tour? Yeah. Now I know there are issues around on tour. You know, we've got the collections team going. Yeah, don't touch. But nonetheless it was interesting listening to that because obviously you've got to. Now you can't do that. You can't just put in a lorry, send it off and. And so I thought that was quite interesting. Dominic Jones: Two, it's all the industry coming together. It's not about status. You can come here as a student or as a CEO and you're all welcome. In fact, I introduced Kelly from Rubber Cheese, your company, into Andy Povey and now you guys have a business together. And I introduced them here in this spot outside the men's toilets at Museum and Heritage. Paul Woolf: Which is where we're standing, by the way. Everybody, we're outside the toilet. Dominic Jones: It's the networking, it's the talks. And we're about to see Bernard from ALVA in a minute, who'll be brilliant. Paul Marden: Yes. Dominic Jones: But all of these talks inspire you and then the conversations and just seeing you Andy today, I'm so delighted. And Skip the Queue. He's going from strength to strength. I love the new format. I love how you're taking it on tour. You need to bring it to the May Rose next. Right. Paul Marden: I think we might be coming sometimes soon for a conference near you. Dominic Jones: What? The Association of Independent Museums? Paul Marden: You might be doing an AIM conference with you. Dominic Jones: Excellent. Paul Marden: Look, guys, it's been lovely to talk to you. Enjoy the rest of your day here at M and H. Paul Marden: Stephen, welcome back to Skip the Queue. Stephen Spencer: Thank you very much. Paul Marden: For listeners, remind them what you do. Stephen Spencer: So I'm Stephen Spencer. My company, Stephen Spencer Associates, we call ourselves the Ambience Architects because we try to help every organisation gain deeper insight into the visitor experience as it's actually experienced by the visitor. I know it sounds a crazy idea, really, to achieve better impact and engagement from visitors and then ultimately better sustainability in all senses for the organisation. Paul Marden: For listeners, the Ambience Lounge here at M and H is absolutely rammed at the moment. Stephen Spencer: I'm trying to get in myself. Paul Marden: I know, it's amazing. So what are you hoping for this networking lounge? Stephen Spencer: Well, what we're aiming to do is create a space for quality conversations, for people to meet friends and contacts old and new, to discover new technologies, new ideas or just really to come and have a sounding board. So we're offering free one to one advice clinic. Paul Marden: Oh, really? Stephen Spencer: Across a whole range of aspects of the visitor journey, from core mission to revenue generation and storytelling. Because I think, you know, one of the things we see most powerfully being exploited by the successful organisations is that kind of narrative thread that runs through the whole thing. What am I about? Why is that important? Why should you support me? How do I deliver that and more of it in every interaction? Paul Marden: So you're Having those sorts of conversations here with people on a one to one basis. Stephen Spencer: Then we also are hosting the structured networking event. So all of the sector support organisations that are here, they have scheduled networking events when really people can just come and meet their peers and swap experiences and again find new people to lean on and be part of an enriched network. Paul Marden: Absolutely. So we are only half a day in, not even quite half a day into a two day programme. So it's very early to say, but exciting conversations, things are going in the direction that you hoped for. Stephen Spencer: Yes, I think, I mean, we know that the sector is really challenged at the moment, really, the fact that we're in now such a crazy world of total constant disruption and uncertainty. But equally we offer something that is reassuring, that is enriching, it's life enhancing. We just need to find better ways to, to do that and reach audiences and reach new audiences and just keep them coming back. And the conversations that I've heard so far have been very much around that. So it's very exciting. Paul Marden: Excellent. One of themes of this episode that we'll be talking to lots of people about is a little bit of crystal ball gazing. You're right, the world is a hugely, massively disrupted place at the moment. But what do you see the next six or 12 months looking like and then what does it look like for the sector in maybe a five year time horizon? Stephen Spencer: Okay, well, you don't ask easy questions. So I think there will be a bit of a kind of shaking down in what we understand to be the right uses of digital technology, AI. I think we see all the mistakes that were made with social media and what it's literally done to the world. And whilst there are always examples of, let's say, museums using social media very cleverly and intelligently, we know that's against the backdrop of a lot of negativity and harm. So why would we want to repeat that, for example, with generative AI? Paul Marden: Indeed. Stephen Spencer: So I heard a talk about two years ago at the VAT conference about using AI to help the visitor to do the stuff that is difficult for them to do. In other words, to help them build an itinerary that is right for them. And I think until everyone is doing that, then they should be very wary of stepping off the carpet to try and do other things with it. Meanwhile, whilst it's an immersive experience, it is not just sitting in, you know, with all respect to those that do this, A, you know, surround sound visual box, it is actually what it's always been, which is meeting real people in authentic spaces and places, you know, using all the senses to tell stories. So I think we will need to see. Stephen Spencer: I've just been given a great coffee because that's the other thing we're offering in the coffee. It's good coffee. Not saying you can't get anywhere else in the show, just saying it's good here. Yeah. I think just some realism and common sense creeping into what we really should be using these technologies for and not leaving our visitors behind. I mean, for example, you know, a huge amount of the natural audience for the cultural sector. You know, people might not want to hear it, but we all know it's true. It's older people. And they aren't necessarily wanting to have to become digital natives to consume culture. So we shouldn't just say, you know, basically, unless you'll download our app, unless you'll do everything online, you're just going to be left behind. That's crazy. It doesn't make good business sense and it's not right. Stephen Spencer: So I just think some common sense and some. Maybe some regulation that will happen around uses of AI that might help and also, you know, around digital harms and just getting back to some basics. I was talking to a very old colleague earlier today who had just come back from a family holiday to Disney World, and he said, you know, you can't beat it, you cannot beat it. For that is immersive. Paul Marden: Yeah, absolutely. But it's not sealed in a box. Stephen Spencer: No, no. And it really. It's a bit like Selfridges. I always took out. My favourite store is Selfridges. It still does what Harry Gordon Selfridge set out to do. He said, "Excite the mind and the hand will reach for the pocket." I always say. He didn't say excite the eye, he said, excite the mind. Paul Marden: Yeah. Stephen Spencer: The way you do that is through all the senses. Paul Marden: Amazing. Stephen Spencer: And so, you know, digital. I'm sure he'd be embracing that. He would be saying, what about the rest of it? Paul Marden: How do you add the human touch to that? Yeah. I was at Big Pit last week. Stephen Spencer: As they reopened, to see this. Yeah. Paul Marden: And it was such an amazing experience walking through that gift shop. They have so subtly brought the museum into the gift shop and blended the two really well. Stephen Spencer: Yes. And I think that raises the bar. And again, if you want to make more money as a museum, you need to be embracing that kind of approach, because if you just carry on doing what you've always done, your revenue will go down. Paul Marden: Yes. Stephen Spencer: And we all know your revenue needs to go up because other. Other sources of income will be going down. Paul Marden: Sarah, welcome back to Skip the Queue last time you were here, there was a much better looking presenter than, you were in the Kelly era. Sarah Bagg: Yes, we were. Paul Marden: It's almost as if there was a demarcation line before Kelly and after Kelly. Why don't you just introduce yourself for me? Tell the listeners what it is that you do. Sarah Bagg: So I'm Sarah Bagg. I'm the founder of Rework Consulting. The last time I spoke, it wasn't that long after our launch. I think like two and a half years ago. We've just had our third birthday. Paul Marden: Wow. Sarah Bagg: Which is completely incredible. When we first launched rework, were specifically for the visitor attractions industry and focused on ticketing. Paul Marden: Yep. Sarah Bagg: So obviously we are a tech ticketing consultancy business. In the last three and a half years we've grown and now have five verticals. So attractions are one of them. Paul Marden: And who else do you work with then? Sarah Bagg: So the art, the leisure industry. So whether it be activity centres, cinemas, bowling centres and then live entertainment. So it could be anything from sports, festivals etc and the arts, like theatres or. Paul Marden: So closely aligned to your attractions. Then things that people go and do but different kinds of things loosely. Sarah Bagg: Say they're like live entertainment. Paul Marden: I like that. That's a nice description. So this must be Mecca for you to have all of these people brought together telling amazing stories. Sarah Bagg: I think how I would sum up museum and heritage today is that I think we're kind of going through a period of like being transformed, almost like back. People are reconstructing, connecting with real experiences and with people. Paul Marden: Yeah. Sarah Bagg: And I would like to think that tech is invisible and they're just to support the experience. I think there's a lot of things that are going on at the moment around, you know, bit nostalgia and people dragging themselves back to the 90s. And there's a lot of conversations about people and customer service and experience. And although technology plays a huge part in that, I would still like to think that people come first and foremost, always slightly weird from a technology consultant. Paul Marden: Well, nobody goes to a visitor attraction to be there on their own and interact with technology. That's not the point of being there. Yeah. Interesting talks that you've been today. Sarah Bagg: I think one of my favourite was actually one of the first of the day, which was about. Of how do you enhance the visitor experience through either like music and your emotions and really tapping into how you feel through, like all your different senses. Which was one of Stephen's talks which I really enjoyed. Paul Marden: That's really interesting. Sarah Bagg: I think if people like look at the visitor industry and across the board, that's why I'm so keen to stay, like across four different sectors, we can learn so much pulling ideas from like hospitality and restaurants and bars.Paul Marden: Completely. Sarah Bagg: Even if you think about like your best, there's a new bar there, so you can not very far from my home in Brighton and the service is an amazing. And the design of the space really caters for whether you're in there with 10 people or whether you're sat at the bar on your own. It doesn't exclude people, depending on what age you are or why you gone into the bar. And I think we can learn a lot in the visitor attractions industry because there's been a lot of talk about families today. I don't have children and I think that there, you need. Sarah Bagg: We need to think more about actually that lots of other people go to visitor attractions Paul Marden: Completely. Sarah Bagg: And they don't necessarily take children and they might want to go on their own. Yes, but what are we doing to cater for all of those people? There's nothing. Paul Marden: How do you make them feel welcome? How do you make them feel like they're a first class guest? The same as everybody else. Yeah. So where do you see the sector going over the next few years based on what you've seen today? Sarah Bagg: I think there'll be a lot more diversification between sectors. There's definitely a trend where people have got their assets. You know, like if you're looking at things like safari parks and zoos, places that have already got accommodation, but maybe like stately houses where there used to be workers that were living in those cottages or whatever, that they're sweating their assets. I think it would be interesting to see where tech takes us with that because there has been a tradition in the past that if you've got like, if your number one priority to sell is being like your hotel, then you would have like a PMS solution. But if it's the other way around, your number one priority is the attraction or the venue and you happen to have some accommodation, then how is that connecting to your online journey? Sarah Bagg: Because the last thing you want is like somebody having to do two separate transactions. Paul Marden: Oh, completely drives me crazy. Sarah Bagg: One thing I would also love to see is attractions thinking beyond their 10 till 6 opening hours completely. Because some days, like restaurants, I've seen it, you know, maybe they now close on Mondays and Tuesdays so they can give their staff a day off and they have different opening hours. Why are attractions still fixated in like keeping these standard opening hours? Because actually you might attract a completely different audience. There used to be a bit of a trend for like doing museum late. So I was speaking to a museum not very long ago about, you know, do they do like morning tours, like behind the scenes, kind of before it even opens. And I think the museum particularly said to me, like, "Oh, we're fine as we are.". Paul Marden: I've never met a museum that feels fine where it is at the moment. Sarah Bagg: But I guess the one thing I would love to see if I could sprinkle my fairy dus. Paul Marden: Come the revolution and you're in charge. Sarah Bagg: And it's not like, it's not even like rocket science, it's more investment into training and staff because the people that work in our industry are like the gold, you know, it's not tech, it's not pretty set works, it's not like fancy display cases. Yes, the artefacts and stuff are amazing. Paul Marden: But the stories, the people stuff. Yeah. Sarah Bagg: Give them empowerment and training and make the customer feel special. Paul Marden: Yes. Sarah Bagg: When you leave, like you've had that experience, you're only ever going to get that from through the people that you interact with completely. Paul Marden: Jeremy, hello. Welcome to Skip the Queue. We are, we are being slightly distracted by a dinosaur walking behind us. Such is life at M and H show. Jeremy Mitchell: Yeah. Paul Marden: So. Jeremy Mitchell: Well, anything to do with museums and dinosaurs, always great crowd pleasers. Paul Marden: Exactly, exactly. So is this your first time at M and H or have you been before? Jeremy Mitchell: Been before, but probably not for 10 years or more. It was, yes. I remember last time I came the theatres were enclosed so they were partitioned all the way around. Paul Marden: Right. Jeremy Mitchell: But because it's so popular now that would not just not would not work. It's a long time ago. It shows how long I've been volunteering. Paul Marden: In museums, doesn't it? So for our listeners, Jeremy, just introduce yourself and tell everyone about the role that you've got at the Petersfield Museum. Jeremy Mitchell: Okay, so I'm Jeremy Mitchell. I'm a trustee at Petersfield Museum now Petersfield Museum and Art Gallery. I'm actually now chair of trustees. Paul Marden: Paint a little picture for us of Petersfield Museum then. What could someone expect if they came to you? Apart from, as I understand, a very good cup of coffee. Jeremy Mitchell: A very good cup of coffee. Best in Petersfield. And that's not bad when there are 32 competitors. You'll get a little bit of everything you'll get a bit of. You'll get the story of Petersfield, but you'll get so much more. We've got collections of costume going back to the mid 18th century. We've got work of a local artist, Flora Torte, one of those forgotten female artists from between the wars. She's a story that we will be exploring. We've got, in partnership with the Edward Thomas Fellowship, a big archive of books and other artefacts by and about Edward Thomas, who was a poet, writer, literary critic. He's one of the poets killed in the First World War. But he's not well known as a war poet because he was writing about the impact of war on life at home. Jeremy Mitchell: So he's now more well known as a nature poet. Paul Marden: So you're telling the story not just of the place, you're telling the story of the people that have produced great art or had an impact on Petersfield. Jeremy Mitchell: Yes. And their networks and how they might relate to Petersfield in turn. And we've got the costume collection I mentioned going back to the mid 18th century, which came from Bedale School. They've all got stories to them. Paul Marden: Interesting. Jeremy Mitchell: This came from Bedale School, which is a private school on the edge of Petersfield. It was actually collected by their drama teacher between the 1950s and the 1970s. Paul Marden: Wow. Jeremy Mitchell: Because she believed in authenticity. So if she was putting on a 19th century production, she would want genuine 19th century clothes. Paul Marden: Let me tell you, my drama productions in a 1980s comprehensive did not include authentic 19th century costumes. Jeremy Mitchell: If were doing something like that at school, their parents would have been, all right, go down to the jumble sale, buy some material, make something that looks something like it. Paul Marden: Yeah. Jeremy Mitchell: But no, she was, well, if you haven't got anything in your attic that's suitable, please send me some money because there's a sale at Sotheby's in three months. Time off costume from the period. Paul Marden: Excellent. Jeremy Mitchell: And we've got some lovely pieces in there. When we put on the Peggy Guggenheim exhibition, which is what were talking about earlier today here, were able to bring in costume from the 1930s, Chanel dress, other high quality, not. Not necessarily worn by Peggy Guggenheim, but her. Paul Marden: Authentic of the period. Jeremy Mitchell: Authentic of the period. But her son was at Bedale, so she could have been asked to donate. Paul Marden: So. Okay. Jeremy Mitchell: Highly unlikely, but it was similar to items that she had been photographed in or would have been. Would have been wearing. Paul Marden: So tell me about the. The presentation. How was that? Jeremy Mitchell: It went so quickly. Paul Marden: Oh, yes. You get in the zone don't you? Jeremy Mitchell: You get in the zone. But it flowed and Louise was great. Louise had done the bulk of the. The work. She prepared the presentation that visually told the story of the exhibition and its outcomes and impacts. And I filled in the boring book, I call it the BBC, the boring but crucial. How we funded it, how we organised the project, management around it, the planning and getting buy in from the rest of the trustees at the beginning, because it was potentially a big financial commitment if we hadn't been able to fund it. Paul Marden: Isn't it interesting? So coming to an event like this is always. There's always so much to learn, it's always an enriching experience to come. But it's a great opportunity, isn't it, for a small museum and art gallery such as Petersfield? It feels a little bit like you're punching above your weight, doesn't it, to be invited onto this stage to talk about it. But really you're telling this amazing story and it's of interest to everybody that's here. Jeremy Mitchell: We want to share it. If we've been able to do it, then why can't they? Why can't you? Why can't we all do it? And yes, you need the story, but if you dig deep enough, those stories are there. Paul Marden: Absolutely, Absolutely. One of the things that is a real common conversation here, M and H, is looking forward, crystal ball gazing, talking. There's challenges in the sector, isn't there? There's lots of challenges around funding and I guess as a small museum, you must feel those choppy waters quite acutely. Jeremy Mitchell: Definitely. I mean, we're an independent museum, so we're not affected by spending cuts because we don't get any funding from that area. But the biggest challenge is from the funding perspective. Yes, we have a big income gap every year that we need to bridge. And now that so much more of the sector is losing what was its original core funding, they're all fishing in the same pond as us and they've got. Invariably they've got a fundraising team probably bigger than our entire museum team, let alone the volunteer fundraiser that we've got. So, yes, it is a challenge and you are having to run faster just to stand still. The ability to put on an exhibition like Peggy Guggenheim shows that we are worth it. Paul Marden: Yes, absolutely. Jeremy Mitchell: And the Guggenheim was funded by Art Fund Western loan programme and an Arts Council project grant. And it was a large Arts Council project grant. Paul Marden: So although everyone's fishing in the same pond as you're managing to yeah. To stretch my analogy just a little bit too far, you are managing to. To get some grant funding and. Jeremy Mitchell: Yes. Paul Marden: And lift some tiddlers out the pond. Jeremy Mitchell: Yes. But it was quite clear that with Peggy it was a story that had to be told. Paul Marden: So we talked a little bit about challenging times. But one of the big opportunities at M and H is to be inspired to think about where the opportunities are going forwards. You've had a day here today. What are you thinking as inspiration as next big things for Petersfield Museum. Jeremy Mitchell: I'm finding that really difficult because we're small, we're a small site, Arkansas, I think has got to be a way forward. I miss the talk. But they're all being recorded. Paul Marden: Yes. Jeremy Mitchell: So I shall be picking that one up with interest. But AR is something. We've got police cells. Well, we've got a police cell. Paul Marden: Okay. Jeremy Mitchell: Now, wouldn't it be great to tell an augmented reality story of Victorian justice to kids? Paul Marden: Yes. Jeremy Mitchell: While they're sat in a victory in a Victorian police cell on a hard wooden bench. That is the original bench that this prisoners would have slept on. Paul Marden: I've done enough school visits to know there's enough kids that I could put in a jail just to keep them happy or to at least keep them quiet whilst the rest of us enjoy our visit. Yes. I feel like I need to come to Petersfield and talk more about Peggy because I think there might be an entire episode of Skip the Queue to talk just about putting on a big exhibition like that. Jeremy Mitchell: Yeah, no, definitely. If you drop me an email you can skip the queue and I'll take you around. Paul Marden: Oh lovely, Rachel, welcome to Skip the Queue. You join me here at M and H show. And we've taken over someone's stand, haven't we? I know, it feels a bit weird, doesn't it? Rachel Kuhn: I feel like we're squatting but I. Paul Marden: Feel a little bit like the Two Ronnies, cuz we're sat behind the desk. It's very strange. Which one are you? Anyway, just for listeners. Introduce yourself for me. Tell listeners what it is that you do at BOP Consulting. Rachel Kuhn: Yeah, so I'm Rachel Kuhn, I'm an associate director at BOP and we specialise in culture and the creative economy and kind of working across everything that is to do with culture and creative economy globally. But I lead most of our strategy and planning projects, particularly in the UK and Ireland, generally working with arts, heritage, cultural organisations, from the very earliest big picture strategy through to real nitty gritty sort of operational plans and outside of bop. I'm a trustee for Kids in Museums, where we love to hang, and also a new trustee with the Postal Museum. Paul Marden: Given what you do at bop, this must be like the highlight of the year for you to just soak up what everybody is doing. Rachel Kuhn: I love it. I mean, it's so lovely just going around, chatting to everybody, listening in on the talks and I think that spirit of generosity, you know, like, it just comes across, doesn't it? And it just reminds me why I love this sector, why I'm here. You know, everyone wants to, you know, contribute and it's that whole sort of spirit of what do they say? We know when the tide rises, so do all the boats or all the ships. And I feel like that's the spirit here and it's lovely. Paul Marden: It is such a happy place and it's such a busy, vibrant space, isn't it? What have been the standout things for you that you've seen today? Rachel Kuhn: I think probably on that spirit of generosity. Rosie Baker at the founding museum talking about the incredible work they've done with their events, hires, programmes. Obviously got to give a shout out to the Association of Cultural Enterprise. I've been doing a lot of hanging out there at their stage day. So Gurdon gave us the rundown of the benchmarking this morning. Some really good takeaways from that and Rachel Mackay, I mean, like, obviously. Paul Marden: Want to go into. Rachel Kuhn: You always want to see her. Really good fun, but lovely to hear. She's talking about her strategy, the Visitor Experience strategy. And you know what, I spend so much time going into places looking at these sub strategies, like visual experience strategies that just haven't been written in alignment with the overall strategy. So it's lovely to see that linking through, you know, and obviously I'm from a Visitor Experience background, so hugely passionate about the way that Visitor Experience teams can make visitors feel the organization's values. And that alignment was really impressive. So, yeah, really lovely and loads of great takeaways from all those talks. Paul Marden: I will just say for listeners, all of these talks have been recorded, so everyone's going to be able to download the materials. It take a couple of weeks before they were actually published. But one of the questions that I've asked everybody in these vox pops has been, let's do some crystal ball gazing. It's. It stinks at the moment, doesn't it? The, the, the economy is fluctuating, there is so much going on. What do you see 6 to 12 month view look like? And then let's really push the boat out. Can we crystal ball gaze maybe in five years? Rachel Kuhn: Yeah.  I mean, look, I think the whole problem at the moment and what's causing that sort of nervousness is there's just a complete lack of surety about loads of things. You know, in some ways, you know, many organisations have welcomed the extension for the MPO round, the current round, but for many, you know, that's just pushed back the opportunity to get in on that round that little bit further away. It's caused that sort of nervousness with organisations are having to ride on with the same funding that they asked for some years ago that just doesn't, you know, match, you know, and it's actually a real time cut for them. Paul Marden: Absolutely. Rachel Kuhn: So I think, very hard to say, I don't know that there's much I can say. I feel like as at sea as everyone else, I think about what the landscape looks like in the next six months, but I think that never has there been, you know, a better time than something like this like the M and H show. You know, this is about coming together and being generous and sharing that information and I think reaching out to each other and making sure that we're sort of cross pollinating there. There's so much good stuff going on and we've always been really good at that and I think sometimes when we're feeling a bit down, it feels like, oh, I just don't want to go to something like this and meet others and, you know, get into a bit of a misery cycle. Rachel Kuhn: But actually it's so uplifting to be at something like this. And I think, you know, what we've seen here is at the show today, I think, is organisations being really generous with their experience and their expertise. Suppliers and consultants and supporters of the sector being really generous with their time and their expertise and actually just shows just spending a bit of time with each other, asking things of each other. We've just got loads of stuff to share and we're all really up for it. And I think that generosity is so critical and I mean, obviously I'm going to plug, I've got to plug it. Rachel Kuhn: So, you know, if you are a supplier, if you are a commercial business working in this sector, it might be tough times for you, but it's certainly nowhere near as hard as it is for the arts and cultural heritage organisations in the sector. You know, reach out to them and see how you can support them and help them. I mean, you and I have both been on a bit of a drive recently to try and drum up some sponsorship and corporate support for kids in museums who, you know, an Arts council MPO who we're incredible, incredibly proud to represent and, you know, do reach out to us. If you've been thinking, oh, I just want to sponsor something and I'd love to sponsor us. Paul Marden: Exactly. I mean, there's loads of opportunities when you take kids in museums as an example, loads of opportunities for. And this is what Arts Council wants us to do. They want us to be more independent, to generate more of our own funding and we've got a great brand, we do some amazing work and there's lots of opportunities for those commercial organisations who align with our values to help to support us. Rachel Kuhn: So I think you asked me there about what's in the next year. So next year, six months, I don't know is the answer. I think it's just a difficult time. So my advice is simply get out there, connect, learn from each other, energise each other, bring each other up. Let's not get into that sort of doom cycle. That's very easy next five years. You know what, I've had some really interesting meetings and conversations over the last. Well, one particularly interesting one today, some other ones about some funds that might be opening up, which I think is really exciting. You know, we've seen this really big challenge with funding, you know, slowing funding going in much larger amounts to a smaller number of large organisations and that causes real problems. But I think there might be a small turnaround on that. Rachel Kuhn: I'm not crumbs in the earth. I think it's still tough times. But that was really exciting to hear about. I'm also seeing here at the show today. I've been speaking to a lot of suppliers whose their models seem to be shifting a lot. So a lot more opportunities here where it requires no investment from the attraction and a lot more sort of interesting and different types of profit share models, which I think is really interesting. So I think the other thing I'd say is if you're an attraction, don't discount partnering some of these organisations because actually, you know, go and talk to them. Rachel Kuhn: Don't just, don't just count them out because you think you haven't got anything to invest because many of them are visiting new models and the couple that I've spoken to who aren't, learn from your competitors and start doing some different models. And I think that's been really interesting to hear some very different models here for some of the products, which is really exciting. Paul Marden: It is really hard sitting on the other side of the fence, as a supplier, we need cash flow as well. We've got to pay bills and all of those sorts of things. But you're right, there are interesting ways in which we all want to have a conversation. As you say, don't sit back afraid to engage in the conversation because you've got nothing to invest, you've got an important brand, you've got an audience. Those are valuable assets that a supplier like us would want to partner with you to help you to bring a project to life. And that might be on a rev share model, it might be on a service model. There's lots of different ways you can slice it and dice it. Rachel Kuhn: And going back, on a closing note, I suppose, going back to that generosity thing, don't think because you haven't got any money to commission, you know, a supplier to the sector or a commercial company, that you can't reach out to them. Like, you know, we are in this because we really want to support these organisations. This is our passion. You know, many of us are from the sector. You know, I will always connect somebody or introduce somebody or find a way to get a little bit of pro bono happening, or, you know, many of my colleagues are on advisory committees, we're board members. And I think that's the same for so many of the companies that are, like, working with the sector. You know, reach out and ask for freebie, you know, don't ask, don't get. Paul Marden: Yeah, exactly. Rachel, it is delightful to talk to you as always. Thank you for joining us on Skip the Queue and I am sure, I'm sure we'll make this into a full episode one day soon. I do say that to everybody. Rachel Kuhn: Thanks so much. Lovely to speak to you. Paul Marden: Andy. Andy Povey: Paul.Paul Marden: We've just walked out of the M and H show for another year. What are your thoughts? Andy Povey: First, I'm exhausted, absolutely exhausted. I'm not sure that I can talk anymore because I've spent 48 hours having some of the most interesting conversations I've had all year. Paul Marden: No offence, Tonkin. Andy Povey: You were part of some of those conversations, obviously, Paul. Paul Marden: I was bowled over again by just the sheer number of people that were there and all those lovely conversations and everybody was just buzzing for the whole two days. Andy Povey: The energy was phenomenal. I worked out that something like the 15th show, M & H show that I've been to, and I don't know whether it's just recency because it's sitting in the far front of my mind at the moment, but it seems like this was the busiest one there's ever been. Paul Marden: Yeah, I can believe it. The one thing that didn't change, they're still working on Olympia. Andy Povey: I think that just goes on forever. It's like the fourth Bridge. Paul Marden: Talks that stood out to you. Andy Povey: I really enjoyed interpretation One led by the guy from the sign language education company whose name I can't remember right now. Paul Marden: Yeah, Nate. That was an amazing talk, listeners. We will be getting him on for a full interview. I'm going to solve the problem of how do I make a inherently audio podcast into something that's accessible for deaf people? By translating the podcast medium into some sort of BSL approach. So that was the conversation that we had yesterday after the talk. Andy Povey: I know. I really look forward to that. Then, of course, there was the George and Elise from Complete Works. Paul Marden: I know. They were amazing, weren't they? You couldn't tell at all that they were actors. Do you know, it was really strange when George. So there was a point in that talk that George gave where we all had a collective breathing exercise and it was just. It was. It was so brilliantly done and were all just captivated. There must have been. I rechon there was 100 people at theatre at that point. Absolutely. Because it was standing room only at the back. And were all just captivated by George. Just doing his click. Very, very clever. Andy Povey: But massively useful. I've seen the same thing from George before and I still use it to this day before going on to make a presentation myself. Paul Marden: Yeah, yeah. Andy Povey: Just grounding yourself, centering yourself. Well, it's fantastic. Paul Marden: Yeah. But the whole thing that they were talking about of how do we create opportunities to have meaningful conversations with guests when they arrive or throughout their entire experience at an attraction so that we don't just talk about the weather like we're typical English people. Andy Povey: That's great, isn't it? Go and tell a Brit not to talk. Talk about the weather. Paul Marden: But training your staff makes absolute sense. Training your staff to have the skills and the confidence to not talk about the weather. I thought that was really interesting. Andy Povey: It's an eye opener, isn't it? Something really simple, but could be groundbreaking. Paul Marden: Yeah. Andy Povey: Then what was your view on all of the exhibitors? What did you take away from all the stands and everybody? Paul Marden: Well, I loved having my conversation yesterday with Alan Turing. There was an AI model of Alan Turing that you could interact with and ask questions. And it was really interesting. There was a slight latency, so it didn't feel quite yet like a natural conversation because I would say something. And then there was a pause as Alan was thinking about it. But the things that he answered were absolutely spot on, the questions that I asked. So I thought that was quite interesting. Other exhibitors. Oh, there was a lovely point yesterday where I was admiring, there was a stand doing custom designed socks and I was admiring a design of a Jane Austen sock and there was just somebody stood next to me and I just said, "Oh, Jane Austen socks." Paul Marden: Very on Trend for the 250th anniversary of Jane Austen, that all of the museums in Hampshire will be buying those up. And should funnily you should say that I'm the chief executive of Chawton Park House, which is one of the museums in the last place that Jane Austen lived. So very interesting, very small world moment at that point. Andy Povey: I do, it's almost an oxymoron to talk about Jane Austen socks. I don't imagine her having worn anything with nylon or Lycra in it. Paul Marden: Very true. I hadn't tweaked that. Andy Povey: There was a lot of AI there wasn't there AI this, AI that. Paul Marden: And there were some really good examples of where that is being used in real life. Yeah, yeah. So there were some examples where there's AI being used to help with visitor counts around your attraction, to help you to optimise where you need to put people. I thought that Neil at Symantec just talking about what he called answer engine optimisation. That was interesting. There were some brilliant questions. There was one question from an audience member asking, are there any tools available for you to figure out whether how well your organisation is doing at being the source of truth for AI tools? Andy Povey: Yeah, yeah. So almost like your Google search engine ranking. Paul Marden: But exactly for ChatGPT. Andy Povey: And have you found one yet? Paul Marden: No, not yet. There's also quite a lot of people talking about ideas that have yet to find a home. Andy Povey: Yes. What a very beautiful way of putting it. Paul Marden: The people that have. That are presenting a topic that has yet to get a real life case study associated with it. So the rubber hasn't yet hit the road. I don't think on that. Andy Povey: No. I think that's true for an awful lot of AI, isn't it? Not just in our sector. Paul Marden: No. Andy Povey: It's very interesting to see where that's all going to go. And what are we going to think when we look back on this in two or three years time? Was it just another chocolate teapot or a problem looking for a solution? Or was it the revolution that we all anticipate. Paul Marden: And I think it will make fundamentals change. I think it's changing rapidly. But we need more real case studies of how you can do something interesting that is beyond just using ChatGPT to write your marketing copy for you. Andy Povey: Yeah, I mean it's all about putting the guest at the front of it, isn't it? Let's not obsess about the technology, let's look at what the technology is going to enable us to do. And back to the first part of this conversation, looking at accessibility, then are there tools within AI that are going to help with that? Paul Marden: Yeah, absolutely. So there was definitely. There was an interesting talk by Vox. The people that provide, they provide all of the radio boxes for everybody to wear at M and H that provides you with the voiceover of all of the speakers. But they use this technology across all manner of different attractions and they were talking about using AI to do real time translation of tours. So you could. Andy Povey: Very interesting. Paul Marden: Yeah. So you could have an English speaker wandering around doing your tour and it could real time translate up to. I think it was up to four languages. Andy Povey: BSL not being one of those languages. Paul Marden: Well, no, they were talking about real time in app being able to see subtitles. Now, I don't know whether they went on to say you could do BSL. And we know from the other presentation that not everybody that is deaf is able to read subtitles as fast as they can consume sign language. So it's important to have BSL. But there were some parts of that Vox product that did it address deaf people. It wasn't just multilingual content. Andy Povey: So AI people, if you're listening, you can take the idea of translating into BSL in real time and call it your own. Paul Marden: Yeah, we very much enjoyed hosting our theatre, didn't we? That was a lot. And Anna, if you are listening, and I hope you are, because lots of people have said very nice things in this episode about M and H. Andy and I would love to come back next year. Andy Povey: Absolutely. Paul Marden: And host a theatre for you. Any other thoughts? Andy Povey: Just really looking forward to the rest of the week off. Yeah, it's a sign of a good show when you walk away with all that positive feeling and that positive exhaustion and you probably need a week to reflect on all of the conversations that we've had. Paul Marden: Yeah, absolutely. Next up we is AIM Conference at Mary Rose in June. I can't wait very much. Looking forward to that. Thank you ever so much for listening. We will join you again in a few weeks. See you soon. Bye Bye. Andy Povey: Draw.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

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Sie helfen der Konzentration, und man kann tolle Blasen mit ihnen machen: Kaugummis. Wie werden sie eigentlich hergestellt? Und warum kann man so lange darauf herumkauen? Alva (12) findet es in der Kaugummi-Fabrik heraus. Vom Lamatrekking über das Leben als Musiker bis hin zum Treffen mit dem Bundesrat: Hör dich unter srfkids.ch durch alle Abenteuer mit den SRF Kids Kinderreporter:innen. Du hast selber eine Idee? Dann nix wie los: · Schick eine Nachricht an 076 317 44 44 · Schreib uns im «Treff» auf srfkids.ch · Sende eine E-Mail an redaktion@srfkids.ch Das SRF Kids Team ist gespannt auf deine Ideen! Produktion: Laura Dünser Texte und Bilder: Florence Altorfer

CONEXION con Ale Peñalva 2-5-2025

What do a privileged student with a saviour complex and an ambitious outsider in Bollywood have in common? Debut authors Nayantara Alva and Puneet Sikka take us into two very different Indias—one set in a liberal arts college, the other on a chaotic film set. Tara and Michelle chat with the authors about their writing processes, the themes that shaped their coming-of-age novels, and how they brought their lived experiences to the page. Nayantara unpacks creative burnout, messiness in friendships, and reclaiming self-worth. Puneet explores reinvention, reality TV, and what it means to be seen.If you're curious about how authors build layered, complex characters or want a peek behind the scenes of the Indian creative industry, this episode's for you.Books, shows and films mentioned in this episode:Calling Sehmat - Harinder S. SikkaKimino NawaWomen Who Run with the Wolves - Clarissa Pinkola EstésThe Artist's Way - Julia CameronFleabag - Phoebe Waller-BridgeThe Shadow of the Wind - Carlos Ruiz ZafónGirl, Woman, Other - Bernardine EvaristoBody Kintsugi- Senka Marić‘Books and Beyond with Bound' is the podcast where Tara Khandelwal and Michelle D'costa uncover how their books reflect the realities of our lives and society today. Find out what drives India's finest authors: from personal experiences to jugaad research methods, insecurities to publishing journeys. Created by Bound, a storytelling company that helps you grow through stories. Follow us @boundindia on all social media platforms.

Båda levde i våldsamma relationer utan att ha fått ett enda slag. Willams förhållade var schemalagt, allt från telefonsamtal till sex. Alva gick över sina gränser, livrädd för att bli lämnad.

CONEXION con Ale Peñalva 25-4-2025

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter  or Bluesky for your chance to win the books that have been mentioned in this podcast.Competition ends on 7th May 2025. The winner will be contacted via Bluesky. Show references: Dynamic Earth website: https://dynamicearth.org.uk/Dynamic Earth X: https://x.com/ourdynamicearthDynamic Earth LinkedIn: https://www.linkedin.com/company/our-dynamic-earth-dynamic-earth-enterprises-ltd-dynamic-earth-charitable-trust-/Mark Bishop joined Dynamic Earth in the summer of 2022. The Edinburgh Science Centre & Planetarium provides science engagement to over 250,000 people a year at the centre and across Scotland. Prior to joining Dynamic Earth, Mark was a director at the National Trust for Scotland for seven years. In the 23 years Mark has been in the voluntary sector, he has also held senior roles at Prostate Cancer UK, Leonard Cheshire Disability and The Royal British Legion. His commercial sector experience includes roles at HarperCollins, Sky, and he co-founded two Internet start-ups. He continues to be a Trustee of Dads Rock, which is a charity dedicated to supporting men to be great parents. Transcriptions: Paul Marden: Welcome to Skip the Queue, a podcast for people working in and working with visitor Attractions. I'm your host, Paul Marden. The Millennium Commission was set up by the UK Government to celebrate the turn of the millennium. Funded by the National Lottery, not only did it fund the Millennium Dome, now the O2, it also funded many regional venues, including a number of science centres such as Dynamic Earth in Edinburgh, which was the first major millennium attraction in Edinburgh. In this episode, I'm talking to Mark Bishop, the CEO of Dynamic Earth, about those millennium babies and what the next 25 years looks for them. After a career in charity fundraising, Mark moved to the attraction sector in 2015 at the National Trust for Scotland, before becoming CEO of Dynamic Earth nearly three years ago. Now let's get into the interview. Paul Marden: Mark, welcome to Skip the Queue. Mark Bishop: Hi. Morning. How are you? Paul Marden: I'm very good. I'm very good on a very sunny morning here down in Hampshire at the moment. I don't know what the Easter holidays are like up there for you at the moment, Mark. Mark Bishop: Well, people always talk about the weather being different in Scotland, so here in Edinburgh, we had the most amazing first week of spring last week, and that made me sad because indoor visitor attractions often benefit from when it's cloudy or rainy. So I am delighted to say the second half of Easter is terrible outside, but amazing inside our building. Paul Marden: Oh, good. So, visitor numbers are good for you this Easter holiday, are they? Mark Bishop: Well, we had probably the best number of people in since COVID Yesterday. We had 1302 people in. Paul Marden: Wowsers.Mark Bishop: That's great, because to have families and groups in celebrating science in our building during their holiday time makes me happy. Paul Marden: Yeah, absolutely. Yeah, went. I've been doing day trips with my daughter just recently over the Easter break and you can definitely feel there's lots of people out and about and enjoying themselves over these Easter holidays. So good to hear that it's been kind to you as well. Longtime listeners will know that we always start our interviews with an icebreaker question that you cannot prepare for. So I think I've been kind to you. I've got a couple for you here. This is an A or B question. If you're going out for a night out, is it going to be a concert or is it going to be a museum nighttime exhibition? Mark Bishop: I think I'm supposed to, on behalf of the sector, go for the latter, but I am going to answer it in an authentic way and say A, a concert. So before I had kids, I'd probably go to about 150 concerts a year. Really, in the days when NME existed and it had a print edition and I'd pretty much just buy it, flick it and go, that looks interesting. And go without ever even hearing things because Spotify didn't exist and he goes to stuff and it was terrible or brilliant, but I loved it just from the variety and the surprise factor. Obviously, these days we kind of plan our music events a bit better. We know the artists and in theory we make better choices. But perhaps we don't do such good random things as well. Who knows? Paul Marden: Yeah, absolutely. Okay, now this one's a little bit more in depth. If there is a skill that you could master immediately, what would it be? Mark Bishop: Trying to understand how my three kids think and how I need to respond to that. But I don't think I'm the only parent on the planet that loves seeing the variety of ways they behave. But just question, how on earth did they come to be and think like that? Paul Marden: Yeah, it sounds like almost a kind of being able to speak child and become an interpreter, a child whisperer. Mark Bishop: And I think we, you know, sort of kind of be a bit more profound about these things. As an Earth Science Centre, that predominantly kind of has family audience, actually, some of the best questions we get are from younger people. So sometimes minds are probably more open and liberated. Paul Marden: Yeah, absolutely. Well, that's a nice segue, isn't it? So why don't you tell us a little bit about the Dynamic Earth? What stories does the Dynamic Earth try to tell? Mark Bishop: So Dynamic Earth, for those who don't know it, is the Edinburgh Science Centre and Planetarium. And as I'm sure we'll talk about, we were the first out of the millennium babies to launch back on 2nd July 1999. Our building predates being a science centre. It used to be a Scottish and Newcastle brewery. So when people say, I can't organise the proverbial in a brewery, I go, possibly released half row. And in the mid-1990s, they stopped making beer and handed the land over to public benefit. And it's become the UK's leading Earth science centre. So we're very much a science centre, but we're a science centre with a very specific theme around our planet and our universe and the experiences are very deliberately immersive. Mark Bishop: So we allow people to experience in a safe way what it feels like to be in an earthquake, to see a volcanic eruption, to touch a real iceberg, to dive to the bottom of the ocean and then fly out to the outer reaches of space. And we do all of that because we think our planet is beautiful and fascinating and the wonders of the world need to be celebrated. But increasingly, we also want to showcase the perils we're placing on our planet, our only home. We have about a quarter million people come through our doors a year, and that would be families, that'd be tour groups. There'll be a lot of school groups coming in, 30,000 kind of school groups coming in, and then we have about 400 conferences and events a year. Mark Bishop: So we have everything from Arctic conferences, water resilient conferences, and electric aeroplane conferences. You name it, we have it in our building. And I think a lot of the conferences have keynote speakers that tend to be first ministers or senior politicians, because unless somebody can tell me otherwise, I think we are the closest science centre in the world to a seat of government, because the Scottish parliament is 10 yards across the road. Paul Marden: Excellent. So you have the year of government as well? Mark Bishop: We like to think so. Paul Marden: So I've not been to Dynamic Earth yet, and I need to solve that problem. Yeah. But I'm getting a picture in my mind of telling the story around the geology of the planet, and there's going to be lots of physics around. The planetary stuff that you talk about when you take that big zoom out. Are there other elements of the science, the different sciences, that you bring into this storytelling? Is there elements of biology and botany and things like that you bring into this? Mark Bishop: Yeah, absolutely. So, for example, one of the galleries I didn't mention to you is a rainforest gallery. So you go into a tropical rainforest, regardless of what the weather is like outside in Edinburgh and Scotland, you come into a tropical rainforest, but the sounds and smells and sensations of that rainforest immerse you. And we do that because, you know, probably very few people will travel in their lifetime to a tropical rainforest. And there's lots of environmental reasons why you probably wouldn't encourage people to do that. But to be immersed in that space and to feel what it's like to be in a rainforest allows you to understand that it's humans' relationship with the world around them, and that we're not the only beings on this planet. And so hopefully we try and humble people by realising there are other habitats and species than ourselves. Paul Marden: Excellent. So today's episode, what we want to do, we've got a series of episodes that we want to do around the Millennium Project. I've got particular interest in this because my first job whilst I was still at uni was at the National Botanic Gardens of Wales, which was a millennium project. So I was there whilst they were digging. I can vividly remember it being a building site, and this dome where they built the gardens, sort of lifted out of the earth. So I felt, I can remember being there and feeling like this was something important, we were building something for the long term. It was an exciting opportunity. And we're at this kind of big anniversary, aren't we, this year, 25 years since many of those millennium projects opened. Paul Marden: And I wanted to kind of look back on those 25 years. Did it work out the way it was planned to work out? Did it turn out to be this exciting new opportunity, building a long term legacy for the country? Were there some growing pains, that kind of thing? And what does the future, what's the next 25 years and beyond look like for those millennium babies? So let's take a little step back because although I was wearing my wellies and walking around a building site, I didn't pay a lot of attention to what drove the investment in the first place. So there was a big explosion, wasn't there, through investment from the Millennium Commission in science centres. So what drove that in the first place? Why did these science centres come into being as a result, the Millennium Commission? Mark Bishop: Well, I think the thing that probably everybody felt in the 90s, from the mid-90s onwards, was you just heard about the millennium coming, as if this was going to be a significant zeitgeist kind of piece. We're all being told that every electronic device was going to break because of the millennium bug. Paul Marden: Yes. Mark Bishop: And that one didn't come to be kind of thankfully. But I think beyond that kind of anxiety piece around technology, there was a sort of spirit of looking to the future, thinking what might be. I felt like a time of optimism and hope. And so therefore it kind of made sense for government and other agencies to invest in thinking about the future, because a lot of museums and galleries and other institutions are fantastic custodians of the past. Mark Bishop: And of course galleries and museums reflect present times in terms of exhibitions and storytelling and interpretation. But there really weren't many science centres or organisations that were specifically existing to help each of us come to terms with what hasn't yet happened. So I think that's probably the kind of founding driving spirit behind it. And Dynamic Earth was very much part of that wave. Paul Marden: You talk a little bit about being a former brewery. How did Dynamic Earth come into being? What, what was the background story to it? Because these things didn't just appear on the high street in the year 2000. They were projects that ran up to that point, weren't they? Mark Bishop: Yeah. And I love going through our limited but really important kind of archive of documents to try and understand these things. And I sort of love heritage because my last job was working at the National Trust for Scotland. So therefore I'm kind of fascinated by the past as well as kind of looking to the future. And so when I go through our kind of archives and records, it shows that we stopped being a brewery in the early 1990s. Scottish Newcastle said to themselves, you know, we want to give the space over to public benefit. At the time, it wasn't defined to be a science centre. And this part of Edinburgh, the bottom end of the Royal Mile, had a royal Palace. It's had that for a long time. But it was pretty much run down housing and factories. Mark Bishop: And so this whole end of town was very down on its luck and everything kind of needed to be thought through again. So Edinburgh City Council and other agencies like Scottish Enterprise and major kind of funders all got behind thinking about this whole part of town in Scotland's capital, rather than just thinking about a side centre. Paul Marden: Right. Mark Bishop: So the land that Scotland Newcastle gave over to doing good things was partly sold off by dynavicarth to allow, you know, to allow flats to be developed next door we've got Rockstar North. The other side of me, we've got the Scottish parliament that opens 24 hours away from Dynamic Earth kind of stuff. So they opened the same week. So it's a whole story of kind of urban capital city regeneration that lies behind that. But very specifically, why did Dynamic Earth become an Earth Science Centre? Yeah, and you can't see it, but if I dramatically look out my window, I can see Arthur's Seat and the Salisbury Crags through Holyrood Park. Anybody who comes to Edinburgh, whose legs allow, will walk up the hill and experience an old volcano and a beautiful view of the city. Mark Bishop: And now the reason that's significant is that a guy called James Hutton, 300 years ago was a real leading light in the Enlightenment, and he managed to challenge all those kind of religious zealots in terms of the age of the planet by studying the rock forms right outside my window. And he went, “Guys, I've got a thought. This wasn't done in a day or seven days”. I'm telling you now, there's billions of years of laying down of rocks and stuff like that. And so, therefore, when we thought, what does this brewery need to become? Mark Bishop: A number of good people said, well, let's make this centre a homage to James Hutton, the idea that the Enlightenment is still alive with us today, the idea that you should be able to challenge existing hard set views by using insight and science to inform your thinking. And then the rest happened. Paul Marden: Excellent. So I didn't know that Edinburgh was the kind of the seat of that thinking around the geological history of the Earth and what drove the purpose for the centre. It makes lots of sense now. So let's talk about opening up. What was that experience like for the Dynamic Earth? I know there were lots of positives for many people. I know lots of millennium attractions didn't bring in the numbers of people that they were perhaps hoping for. What was that early life like at the centre? Mark Bishop: Well, so inevitably, anything that's new attracts a crowd of people who are curious. So the early couple of years were really good from a kind of visitor attraction side of things. But actually quite early on, within the first couple of years, my predecessors realised that you just can't, generally speaking, break even or make a profit from just running a visitor attraction, particularly when your purpose is educational rather than just pure entertainment. Paul Marden: Yes. Mark Bishop: And so our building had the answer built into it, in the sense we have an amazing set of conference suites for businesses, weddings and other kind of celebrations. And so quite early on, we started an events team and that now means we have 400 plus events here a year. Half of them, I would say, are kind of environmental science specific events. But that generates, you know, one and a half getting off £2 million of income ultimately for us. And that's very significant way of A, making sure that we are a place where ideas take place. Our convening power, if you want to call it that, but actually also the net contribution of that is a very significant way to fund any gap you have on the visitor side of things. Paul Marden: Yeah, I should imagine having the seat of Government 10 yards from the building helps with bringing in the events. And that's certainly not going to detract from the events portfolio, is it, being smack in the centre of the city like that? Mark Bishop: Well, if I think, I mean, in the space of what, the last three or four months, ie, 20, 25, we've had the first minister here two or three times, we've had the Deputy First Minister here the other evening. And so therefore, if you're a company or a conference organiser and you want to attract all the good and the great in terms of delegates, knowing there's a senior political figure to do the keynote address is a good way of making your marketing literature kind of really sing. I think, you know. Paul Marden: Yeah, absolutely. Mark Bishop: And also from a. I guess for the politicians as well, because their time is in demand, very precious. So the idea that they can reach their key stakeholders on pretty much any topic in the space of 10 yards, half an hour here and then back at your desk within the hour, that's quite attractive from a political perspective. Paul Marden: Absolutely. So, going back to those early days, as your predecessors were finding their feet, of figuring out what operating a science centre was going to be like, what were the growing pains? Were there some challenges along the way? Mark Bishop: So, inevitably, what is brand new doesn't stay new forever. And I think if you design a science centre and retrofit it into a brewery, there's obviously some trade offs in terms of layout and the design. And you have beautiful architects come in and do amazing things for you that look amazing at a kind of brochure, aesthetic level. But when you trade them day in, day out, you do sometimes question the infinite logic behind the design principle. So, for example, if you come through Dynamic Earth, we're a beautiful tented structure like the Millennium Dome or the O2 as it is today. And if you're coming in and you're buying a ticket in person, you would turn left and go to our ticket desk and join the queue there. But then the actual experience side of things is completely on the other side of the building. Mark Bishop: So the intuitive flow of coming in, getting a ticket and joining the experience is designed in a counterintuitive way where, in effect, audiences sort of meet in the middle to a certain extent. So that's probably an example of things that you just wouldn't have got right on day one, but kind of are a gentle living curse for you every day since. Paul Marden: I wonder, though, by retrofitting the centre into this old historic brewery, whether you may not have fallen foul of some of the other attractions that were built around that time, because many of them have got problems with the fabric of the building now, haven't they, these new buildings that perhaps were built with the same level of care and attention that we might lavish on them these days. Mark Bishop: Yeah, I mean, that's a good thing. I sit in this amazing sort office that basically looks like a castle turret. The walls are this thick, you know, they are very sort of stone and authentic. So it's a very authentic historic building, but with new ideas and thinking and experiences within it. So it's a trade off, I guess. Paul Marden: Yeah. So now that these centres are getting to early adulthood, how do you think they're doing? Mark Bishop: Well. Thankfully, the vast majority of science centres and other experiences that launched inspired by the millennium are still in existence. So survival in the first instance is a form of success. And I think that the fact that we're open shows we've all stood the test of time, which I think is an important achievement. I think what's clear from talking to all the science centres that I bump into is we all find it quite challenging to get that balance between your purpose and your profit, trying to get that balance between why you exist in the first place versus how you fund the building, your staff and your other bills. And so that's an ongoing kind of challenge that the original business plans are used to justify an investment probably don't reflect reality 25 years on. Mark Bishop: I think the other thing I would say that's a real shift is I think centres like Dynamic Earth were opened at the time when the Internet was absolutely in its infancy.Paul Marden: Completely. Mark Bishop: And I still remember from my homework and university work, going to libraries and getting books and using physical things to kind of acquire knowledge. And of course, the Internet now means that any facts and figures are available at the touch of a button. So if you want to know about a volcano, you can find as many facts and figures as you want on the Internet, Wikipedia or other sources. It means that Dynamic Earth and other science centres have kind of shifted from simply thinking about ourselves as a knowledge exchange centre to being a place where we inspire people to think for themselves and that. Mark Bishop: I don't know whether that happened on day 4009 or whatever it was, but I definitely think that when you look at what were doing on day one versus what we're doing in our 25th year, there's been a shift in emphasis and approach. Paul Marden: Yeah, absolutely. You're right that all of these facts and figures are the fingertips of the young people who are completely immersed in that as a natural way for them to research. But I've done enough school party visits, I've taken kids to different science centres, and you can't replace the storytelling, you can't replace being immersed in the place that is so powerful. Mark Bishop: I think 100% agree, and you'd be surprised if I didn't say that. But the idea that you learn as a shared experience, either as a school group or a family or a tall group, you have some jokes, you bounce ideas off of each other. And I saw that recently when my daughter came here a few months back for her last primary school visit, aged just 11, coming at 12.  And she begs me over breakfast, she said, “Please, Dad, don't do anything to embarrass me.” And I absolutely, solemnly swore at breakfast, you know, I will not do anything to embarrass you today. And I maintain I kept my promise. Mark Bishop: But when her school bus pulled up outside our building, the doors open, the kids poured out, my daughter's friends all pointed up to the top of the stairs and went, “There's a dinosaur there, Autumn, that's your dad. It's going to be your dad. You know that.” And I hope that you know that their school group had an amazing experience through the galleries, an amazing experience with our learning team and a fantastic sort of outer space experience in the planetarium. But even that sort of jokey bit of Dad's a dinosaur stayed with the kids. So at the end of their year's show, one of them hired a dinosaur outfit and they reenacted my daughter's embarrassment. And so even that tiny, silly example shows that shared experience is what it's all about. Paul Marden: Completely. I think those experiences that kids have when they go out on their school trips, it's something that Bernard et ALVA talked about earlier on this year as being really important, key points for that ALVA was asking of the government, was to make those school trips integral part of the curriculum. I think they're so powerful and so many kids don't get to experience that well. Mark Bishop: I think the challenge we sort of see here that be the same across Scotland and UK wide is even when there are opportunities to have subsidised tickets and you do everything you can to make sure the price of entry for school groups is as low as possible, often the barrier is the cost of the coach hire. Paul Marden: So I'm a governor at my daughter's school and I was talking to the head and they're in a really lucky position because they've got us. They're a very small village school, so there's only 90, 95 kids in total anyway. But they've got their own minibus which makes them mobile, so it means that any. We were at the Horse Crest, like the local heritage railway, just recently because we got invited for a trip and it was dead easy for us to go straight away. Yes. Because the kids can just get there easily and that's a different kettle of fish if you've got to hire coaches, because it's so perilously expensive now. Anyway, we digress a little bit. You've been in post now for three years, nearly three years, I think it is. Yeah. Paul Marden: What does your plan look like in the short term, but also what do you think the next 25 years look like for Dynamic Earth? Mark Bishop: I think that question sort of speaks to the idea that while an organisation should be proud of its 25 years of existence and everything it's done in that time, and we've certainly had some lovely staff celebrations and public celebrations to celebrate that important milestone. It's too self indulgent to spend all your time looking back rather than thinking about and facing into the future. And that's probably more true of science centres than anybody else, because if you were founded on looking to the future, you get to 25 years. Mark Bishop: Yes, have a little look back, but bang, think about looking forward to the future again and ask yourselves brave questions like what do we need to do that honours the spirit of what our founders did and thought about to put us together in the first place and not to betray our roots, but equally not to be constrained by them. Because the world is very different 25 years on, and particularly around the climate emergency and planetary crisis. We at Dynamic Earth, as an Earth Science Centre, feel not just an opportunity, but a kind of absolute responsibility to play our part, to kind of really shift the dial around helping people understand their role and responsibility when it comes to protecting our only home planet Earth. And so that's the kind of challenge we've set ourselves. Mark Bishop: And I'm going to do a dangerous thing of involving a prop. About 18 months, two years ago, we launched our 10 year strategy from beginning to end, and it's a document at the end of. But the exact summary is this. And of course you can see there's a clock there and you might be able to see the kind of temperature, kind of pieces, and the 1.5 is the 1 that we know quite tragically we're going to reach sometime very soon. And what we've done with that 10 year strategy is say how do we honour what we've been famous for, but how do we push and pivot that towards climate kind of response storytelling? Mark Bishop: And so therefore what we are trying to work through for ourselves is how do you maintain a popular visitor attraction? How do you inspire people, bring entertainment and delight into people's lives, but how do you absolutely hit home with some really hard truths around what we are doing to destroy the beauty of our only hope? Mark Bishop: And I'm not sure I've quite got the answers to that because becoming sort of quite purposeful and, you know, risks being didactic. And being didactic takes away the idea that you're helping people to think for themselves and risks being a bit preachy. So there's a really good set of conversations going on at Dynamic Earth and I think a lot of other places across the UK, which is, how do you, how do you exist on the right side of history while still existing as a visitor attraction? Paul Marden: Yes, because it is a tough story to tell, isn't it? And that doesn't necessarily sit comfortably with being a lovely day out with the family, but that doesn't take away from the importance of telling the story and telling it well. Mark Bishop: And I think what we feel is, if there's one criticism I'd kind of make of the past is we probably overdefined ourselves as a visitor attraction and underdefined ourselves as an Earth science education charity that happens to run the visitor attraction. And that might feel semantic, but actually it's quite fundamental because if you realise that your purpose is about educating people inclusively across Scotland, including in Edinburgh, and now increasingly helping people come to terms with climate issues, then your visitor attraction is a tool, a prop, an asset to achieve a bigger thought than just visiting numbers. Paul Marden: So is there work that you do, outreach work that goes beyond the centre in Edinburgh? Are you talking to people outside of that centre? Mark Bishop: Absolutely. And some of the work that makes me most proud of being chief exec here at Dynamic Earth is the stuff you do not see day in, day out. So we have outreach work that goes into schools and community groups right across Scotland. There's about 10 regional science festivals that take place across the year. We're at every one of those with our pop up planetarium, it's got an inflatable planetarium. Unbelievably, 30 people can slip inside a big squishy tent, and the universe comes to life wherever you happen to be. And that's kind of pretty magnificent. We go into children's hospitals, we work with community groups, we do digital and in person delivery in schools. And so therefore what we do away from Dynamic Earth as a science centre is as important as what we do at the centre. Mark Bishop: Because probably the people who might not be able to come to us for geographic reasons or financial or cultural reasons are often the people we most need to reach. And if we really believe that everybody in Scotland should play their individual and collective part in responding to climate planetary emergencies, we can't just say, well, if you don't come to us, we're not going to come to you. Because the climate issues need all of us to respond. So we have the added burden opportunity to get out there and tell our story across Scotland with that in mind. Paul Marden: Is there a shake up that's going on in the centre as you move on to this next stage of the maturity of the organisation? Mark Bishop: So I think that the things that are different in our approach is thinking about channel mix and that we kind of music to your ears because I think that science centres absolutely pride themselves on that in person shared experience, and that shouldn't go away. But actually thinking about how a one off experience is part of a longer customer or supporter journey is really key. So how do you connect with people before they come? By setting them, I know, a kind of online quiz and say how many of these questions about our planet can you answer? And then ask people to redo the quiz afterwards and see whether a visit to Dynamic Earth or another science centre has enriched their kind of knowledge. Mark Bishop: How do you connect what a family does on a Saturday to what a school group do in a classroom on a Tuesday and Wednesday? How do you get to what I call a nudge strategy, a multiple engagement kind of model? Because it strikes me that most things that, you know, mean something to people are developed over time rather than just one off experiences. So that's a shift in thinking, and it's a shift in thinking by not thinking for yourself as a visitor attraction, but thinking for yourself as a charity that exists to promote learning and engagement more broadly. Paul Marden: That's really interesting. So I'm totally guilty of thinking about the visitor attraction first and the commercial elements of it, because I guess that's our job is to get bumps on seats and to drive revenue. But when you think of that visitor attraction as the tool, not the end, you're using that tool to meet your bigger goals, aren't you? And it changes your perspective on how you do that. Mark Bishop: Well, it does because it allows you to sort of exist in a dual way of saying at a customer, experiential level, digital attraction side of things. How do you make sure that the experience you offer to people is distinctive, compelling, exciting and all the basic service features of toilets, cafe, shop, all this car parking, all those sorts of things on the functional side are doing what they need to do and then it means on the other side that you're also saying, “So what? you know, what is that trip all about? What did somebody take away?” Mark Bishop: And part of what people take away is that sense of shared experience, fun, entertainment, something to do on a wet Saturday afternoon. And that's valuable. But if you fundamentally help even a small proportion of your audience think radically different about themselves and the world around them. You might be doing something that goes way beyond what this attraction could ever imagine. Paul Marden: Yes, absolutely. So is that what you're aiming for? Is it the few minds that you can change radically, or is it the nudge of making small changes to the larger numbers of people that walk through the door? Mark Bishop: I mean, the answer to that is both, because we think every one of us has an opportunity and a responsibility to do basic things. So, I mean, the obvious good examples would be how you recycle stuff. And I look at my teenage boys, are they always recycling things in the best way or am I going through the bin resisting things? But then you ask more fundamental questions of, well, it's not just a case of recycling the bottle of plastic water. Why did you buy a bottle of plastic water in the first place? Yes, this stuff like that. Mark Bishop: And so a science centre like us helps people not just do the right thing in kind of lip service ways, but think more fundamentally about your role and relationship with what excites you at school, what studies you take, what degree you might go on to take, or what job are you going to go on to do? And how do you make sure that where you buy things from, where you work, where you spend your time is reinforcing the good rather than perpetuating the bad? And that's, you know, maybe I'm an idealist, maybe I'm a lack of realism, but actually I really do think that on our day, that's what we exist to do. Mark Bishop: And there will be maybe 1%, 2% of the people who come through our doors who are so inspired by science that they choose careers that are acting as environmental activists. I can think of a lovely lady I met the other day. I'll change her name to Laura. She told me that she came To Dynamic Earth 20 years ago for our Saturday science clubs and she used to come most Saturday mornings. And she so fell in love with science that she chose science subjects at school, went on to do a science degree and is now just finishing off a PhD in understanding volcanoes with a view that she wants to look at volcanic eruptions, where they happen and help think about where humans live alongside volcanoes. So all of that came from her coming here on Saturday mornings. Mark Bishop: So she is living proof that you inspire people young, and it can inform the whole direction of their studies and clear intention.Paul Marden: And deadline. Yeah, completely. What a lovely story to end on, but there's one more thing we have to do before we end today's Interview. We always end with a book recommendation. So, Mark, what book have you got for our listeners to maybe win today? Mark Bishop: So it will sound slightly sort of sanctimonious, but I've just started reading Mike Berners-Lee's book, A Climate of Truth. Now, Mike was in Edinburgh the other evening to do a talk as part of the Edinburgh Science Festival. Such an inspirational guy in terms of kind of climate, sustainability kind of issues. His mum must be very proud to have him. And you know, his, you know, one of the boys invents the Internet, the other one saves the planet. You sort of think to yourself, that ain't too bad. And I'm going to cheat slightly. And also just recommend one poem to people. It's Scottish poet Douglas Dunn. And it's a poem that I first heard when I was at school and I would say I read it probably 20 times a year. Mark Bishop: And the poem is called A Removal From Terry Street and it's only about 15 lines. And what I love about it is it finishes on that, on a beautiful line. That man, I wish him well, I wish him grass. And the context the poem is talking about a family removing, you know, working class family moving away from Hull and the neighbour is looking at them moving out and saying, you know, I wish him well, I wish him grass. And so I think that's just a lovely line that stayed with me. It speaks to the idea that we should all think the best of each other and hope for the futur, and think positive thoughts. Paul Marden: Well, Mark, it's been lovely talking to you. Thank you ever so much for coming on Skip the Queue, telling the story of dynamic Earth and looking forward to what happens next for your amazing attraction. Thank you very much. Mark Bishop: Thank you. Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

CONEXION con Ale Peñalva 18-4-2025

Mariana De Alva (Secretaria General de la Seccional Buenos Aires de la Unión de Personal Superior AFIP) Unas Cuantas Verdades @marianoobarrio

O medo quer te aprisionar, mas hoje você escolhe a liberdade! Nesta poderosa prece, guiamos você a dissolver as correntes da insegurança e abrir caminho para a confiança, a força e o movimento.

¿Te ha pasado que cuando por fin descansas, tu mente empieza a culparte por no “hacer algo útil”? Patricio José, actor y protagonista, nos comparte sobre “Mientras me como al mundo”. El Dr. Juan Carlos Pérez Alva, cardiólogo, nos alerta sobre el consumo de sustancias para bajar de peso. Riesgos, señales y cómo prevenir daños a tu salud. Leonardo Arana, director de Casa de la Amistad, nos habla del panorama del cáncer infantil en México y cómo podemos ayudar a cambiar historias. Hablamos con la Dra. Claudia Montesinos, presidenta de la Asociación Mexicana de Pediatría. Esto y más aquí en Tamara con Luz.See omnystudio.com/listener for privacy information.

Instagram: https://www.instagram.com/alioalva0711/ SoundCloud: https://on.soundcloud.com/J8b9uGkcPmr2powt5

CONEXION con Ale Peñalva 11-4-2025

Lincoln Ueda discusses the worst slam/collision he's ever had with Pat Ngoho at the Combi, seeing videos of Hosoi and the Alva team skating while he was living in Brazil, going to the Munster contest in 89, coming to the States & tracking down Omar Hassan in Costa Mesa, starting to get paid & bringing all his money back to Brazil, being moved from Billabong to Hurley, going on tour with Tony Hawk & the Boom Boom Huck Jam, doing the loop for the first time, judging the Olympics and getting death threats and much more! Timestamps 00:00:00 Lincoln Ueda 00:00:30 The worst slam/collision he's ever had with Pat Ngoho 00:12:01 His son Raphae Ueda 00:22:40 Started skating in 86-87 in Guarulhos Brazil 00:30:34 Seeing videos of Hosoi and the Alva team skating 00:34:48 Going to the Munster contest in 89 00:37:30 Did skateboarding tank in brazil in the early 90s like it did in the USA 00:42:41 Bob Burnquist wins slam city jams & Lincoln gets back into skating in 95 00:49:41 Got invited to go to X Games in 96 00:58:07 Tracking down Omar Hassan in Costa Mesa 01:06:27 Formula One Skateboards 01:12:00 Meeting Don Brown & got on etnies 01:15:32 Started getting paid and bringing all his money back to Brazil 01:21:36 Being moved from Billabong to Hurley 01:25:12 Getting on New Deal 01:27:03 Getting on Hosoi Skateboards 01:30:22 Boom Boom Huck Jam & the Loop 01:45:14 Bob switch loop with the top off 01:54:12 Tom Schaar 01:56:12 Cory Juneau 01:57:40 Judging the Olympics and getting death threats 02:06:52 Coaching China's Olympic team 02:28:37 Life after the slam Learn more about your ad choices. Visit megaphone.fm/adchoices

¡Pinkylovers!  

CONEXION con Ale Peñalva 4-4-2025

Fe hecha canción es el programa de EWTN Radio Católica Mundial que promociona la música de los grupos y cantantes católicos del mundo hispano. Desde el Estudio 3 de Radio Católica Mundial, Douglas Archer comparte con ustedes una hora cargada de canciones, incluyendo las últimas novedades y estrenos, y de vez en cuando con algún invitado que canta o toca en directo

Hablo con Eva sobre:-que buscar en un cirujano de la escisión-los atributos de un buen médico, especialmente si no hay un verdadero especialista de endo en tu región-la importancia de buscar reseñas sobre tu cirujano si te vas a operar, para saber como tu cirujano trata a sus pacientes y que tipo de resultados, complicaciones y quejas ha tenido.Quién es Eva Marina Alva Bucio?Eva Marina Alva Bucio, es presidenta fundadora de la Asociación Iberoamericana de Endometriosis para una Vida Plena, A.C., nacida en la Ciudad de México.  Actualmente también es la Coordinadora General de UNIENDO Endometriosis.Lleva 19 como activista en la difusión y derechos de las mujeres con endometriosis. Durante estos años se han realizado campañas a nivel internacional para sensibilizar, concientizar, educar y visibilizar la endometriosis. Se han realizado pláticas, simposios, webinar, congresos internacionales y streaming para continuar informando sobre el tema de una manera integral. Ha logrado ayudar a muchas mujeres en todo LATAM. Ha sido dos veces premiada por el Premio Nacional de la Mujer (2011 y 2017), que otorga la Cámara Nacional de la Mujer, por su labor por las mujeres con endometriosis.Instagram: @iberoendometriosisFacebook: https://www.facebook.com/IberoEndometriosisVivePlenaPara más información en español sobre la endometriosis, ve a mis recursos:MI PÁGINA WEB: www.endoenloprofundo.comINSTAGRAM: @endo.en.lo.profundoInformación de mi página web para encontrar un especialista: https://insixteenyears.com/especialistas-en-endometriosis/

En este episodio, entrevistamos al reconocido cardiólogo intervencionista Dr. Juan Carlos Pérez Alva, quien nos comparte 5 Claves para Mantener un Corazón Saludable y Prevenir un Infarto. Descubre cómo funciona el corazón y qué factores pueden llevarlo a enfermarse, así como las estrategias más efectivas para protegerlo y mantenerlo en óptimas condiciones.El Dr. Pérez Alva desmitifica creencias comunes, como la idea de que el cardio es una pérdida de tiempo, y nos ofrece consejos prácticos para prevenir enfermedades cardiovasculares. Aprende cómo transformar tu salud y reducir el riesgo de infartos con recomendaciones basadas en la ciencia y la experiencia médica.Si estás interesado en cuidar tu corazón y mejorar tu salud cardiovascular, este episodio es una guía esencial. ¡No te lo pierdas!Show Notes00:00 Intro 02:35 Quién es el Dr. Pérez Alva03:45 Beneficios de tener un corazón sano 06:31 Cómo es un corazón sano08:20 Un corazón enfermo: Señales09:44 Una frecuencia sana del corazón 15:10 Cómo prevenir las enfermedades del corazón 18:05 Hábitos para evitar un infarto20:10 Por qué se tapan las arterias23:17 Alimentación para evitar que se tapen las arterias 24:40 Estrés y ansiedad28:33 El colesterol bueno y malo33:50 Los fármacos para bajar el colesterol38:01 El Ozempic: ¿Recomendado?41:10 La vacuna del covid y los infartos43:30 TRT y Anabólicos47:22 La clave para un corazón fuerte48:30 El sobre entrenamiento 53:07 Las consecuencias de un infarto55:35 Qué hacer si me da un infarto01:00:14 Ejercicios para un corazón fuerte01:01:40 La rutina de un cardiólogo01:03:35 La caminata no sirve para nada01:05:33 Frecuencia cardiaca máxima 01:10:00 Ejercicios de respiración01:11:33 La nutrición 01:13:25 La vida sexual y la soledad01:15:29 La salud mental 01:17:20 Alimentos que ayudan con la oxigenación 01:18:34 La cafeína y el corazón 01:20:12 El alcohol y las drogas01:21:45 La creatina 01:22:23 Último mensaje01:23:40 El documentalSi te gustó este episodio, te recomendamos ver:- https://youtu.be/ZegyFWxc5e0- https://youtu.be/Bg0_zMYSdSM- https://youtu.be/EvDKqRn3Nvc- Recibe acceso gratuito a mi lista de los 100 libros que transformarán tu vida aquí: https://www.creadores.co/newsletter- Únete a nuestra Escuela de Creadores, un programa de 12 semanas para transformar tu cuerpo, mente y negocios: https://creadores.co/escuela- Invierte en bienes raíces en EE. UU. con nosotros en Creadores Capital y genera retornos promedio del 20% anuales. Aplica aquí: https://www.creadorescapital.com/Invitado- Instagram: https://www.instagram.com/dr.perezalva/- TikTok: https://www.tiktok.com/@dr.perezalva_Creadores- Facebook: https://www.facebook.com/creadorespodcast- Instagram: https://www.instagram.com/creadorespodcast- Instagram: https://www.instagram.com/chelozegarra- TikTok: https://www.tiktok.com/@marcelozegarrac- Twitter: https://twitter.com/chelozegarrac- Email: https://www.creadores.co/contacto#CreadoresPodcast #CuidadoDelCorazón #SaludCardiaca #PrevenciónDeInfartos #ConsejosDeSalud

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter  or Bluesky for your chance to win the books that have been mentioned in this podcast.Competition ends on 19th March 2025. The winner will be contacted via Bluesky. Show references: https://www.ajah.ae/https://www.linkedin.com/in/paul-griffiths-63432763/Kelly's final episodeThe transformation of Painshill Park, with Paul Griffiths, Director of PainshillWhat it really takes to launch a podcast. With Kelly Molson and Paul GriffithsPaul Griffiths has worked in the Heritage, Museums and Tourism world now for nearly 30 years.After spending 16 years working in various role for English Heritage, in 2012 he moved to the Mary Rose Museum as Head of Operations to oversee the opening and operations of the multi award winning museum, welcoming over one million visitors before in 2018 taking on moving to the Painshill Park Trust in the role of Director of Painshill. Paul spent 6 years there before his move in December 2024 to Ras Al Khaimah one of the seven Emirates that make up the UAE. In this exciting brand new role Paul is Chief Executive Officer of the Al Hamra Heritage Village, part of the Al Qasimi Foundation. Transcriptions: Paul Marden: Welcome to Skip the Queue, a podcast for people working in and working with Visitor Attractions. I'm your host, Paul Marden.Longtime listeners will remember my guest today, Paul Griffiths, when he was CEO at Painshill Park, from when he was interviewed back in season one by Kelly. In today's episode, Paul comes back to talk about his new role as CEO of Al Jazeera Al Hamrah Heritage Village in Ras Al Khaimah in the UAE. Now, I'm always interested in the first 90 days of people's experience in a job, so we'll be talking more about that and his for the future. Paul Marden: Paul, welcome back to Skip the Queue. Paul Griffiths: Hello. Thanks for having me, Paul. Great to be here. Paul Marden:  Long time. Listeners will know that we always start with an icebreaker question and our guests don't get to know that one in advance. I think this one's a pretty kind one. I was pretty mean to Paul Sapwell from Hampshire Cultural Trust a couple of weeks ago because I asked him whether it was Pompey or Saints and for political reasons, he felt that he had to abstain from that.Paul Griffiths: Testing his interest. I'd have gone Pompey at the time because that's where we live. Well, did live. Paul Marden: Oh, there you go. There you go. So you've moved over from Portsmouth. You're now in the UAE. Tell listeners, what is that one? Home comfort that after three months away from Blighty, you're missing? Is it proper English marmalade? Paul Griffiths: Do you know what? I've been able to get hold of most things, but I've not been able to get. I know people who cook properly, so I should be able to do this myself, but I haven't. Cauliflower cheese, one thing I'm missing from home, that doesn't sell it anywhere in a sort of pre pack or frozen form. I can even get hold of Yorkshire puddings in Spinny's supermarket, but I can't get hold of cauliflower cheese. Paul Marden: Can you get cauliflowers? Paul Griffiths: Can get cauliflowers. I'm sure I can make cheese sauce if I knew what it was doing. But you normally. I'm so used to normally buying a pack of cheese, cauliflower cheese to have in my Sunday roast. Paul Marden: Okay. So if I ever get to come out, I need to bring out a plastic wrapped, properly sealed so that it doesn't leak on the plane. Cauliflower cheese? Paul Griffiths: Yes, please. Yeah, absolutely. Paul Marden: So your last episode was actually. Or your last full episode was back in season one, episode 22. So five years ago and the world has changed a lot in five years, but most recently it's changed a lot for you, hasn't it? So why don't you tell listeners a little bit about what's happened to you since you were with us in season one? Paul Griffiths: Wow. Yeah, well, season one seems an age away, doesn't it, now with all the wonderful guests youu've had since on Skip the Queue, it's been a different program completely. But, yeah, no, well, back then I was at Painshill, were coming out of a pandemic and I remember, you know, Kelly and I were chatting over all the different avenues that everyone had gone and what we've done at Painshill and that continued brilliantly. And however, my life has taken a change in. In sense of where I am, but I'm still doing the same sort of work, so. Which is, you know, when our industry, and it's such a fabulous industry, it's great to stay in it. Paul Griffiths: So I am now over in the United Army Emirates in the Emirate of Ras Alhaima, which is the third biggest of the seven emirates that make up the UAE, behind Abu Dhabi and, of course, Dubai. So I was approached, God, nearly always, this time last year, about a call over here. Yes. My recruitment company got in touch and went through, you know, had a good look at the job description and thought, well, actually, we'll throw my hat into the ring. And applied, went for a series of online interviews with the recruitment company, then an online interview with the people over here at various departments within the Al Kassimme Foundation and the Department of Museums and Antiquities. Paul Griffiths: So, yeah, looking at this brand new job, which I'm now lucky enough to be in, I then was flown out in August for a round of interviews, met all the team. You know, one of those things that you later discover, the whole real four days was one big interview, although there was. There was a central one. But of course, everyone you were meeting along the way was being asked to feedback, And I love chatting to people and enjoying people's company. So actually went for dinners and lunches and all sorts, which was just a lovely four days and almost felt like a free hit in many ways, Paul. Well, this is going to be a brilliant experience. Paul Griffiths: If I don't get the job, I'm going to have a great four days in Rasta Taima, seeing it, meeting everyone, enjoying the time here. And, you know, the more time I spent here, the more time with the team, the more time, you know, going and visiting sites. I just became more and more that this would be an amazing job. Obviously gave my absolute everything, did loads of research, gave everything in the interview. The interview took a rather unusual turn. After the sort of hour and a half of questions and my questions, I was asked to leave the room for a short period. Not unusual in that sense because I was, you know, I wasn't just going to leave and go because obviously I was in their hands for four days. Paul Griffiths: But the doctor, Natasha Ridge, the executive director of the foundation, came out the interview and said, “Right, that's all gone really well. We're really pleased. We're now off to the palace for you to meet His Highness Sheikh Saud, who is the ruler of Ras Al Khaimah and on the Supreme Council of the UAE.” So I was sort of, I went to one of the small meeting rooms you. Now I know that. Now I know where I was, where I went. But at that point I had no idea. One of the lovely. There's a very much a service thing here. Paul Griffiths: So, you know, we have in the Heritage Village as well later we have a wonderful member of our team, Geraldine, who does lots of cooking, prepares stuff and just had a wonderful fish taco lunch because we're four hours ahead of you, of course, here in Alaihi. So, yeah, so one of the guys came in with, gave me an English breakfast tea and sort of, you know, sat there reviewing what, thinking what on earth was I going to be asked by His Highness. And then was put into one of the drivers and we drove up through Rat Sahma City, through into the palace, up the long driveway and there I was sort of eventually, after about 20 minutes, presented with. Presented to Sheikh Sword who asked me, chatted, asked various questions. Paul Griffiths: I don't think there could be many interviews that you end up with His Highness in the second half of it. You know, it's sometimes a presentation. Yeah. So that was. I was there for about half an hour and that's your time over and off he goes. And off I went back to then go and have dinner with some of the team. So it was a very surreal afternoon. Paul Marden: Being interviewed by royalty. But when you're not expecting that as part of the interview process, that must be quite unnerving. Paul Griffiths: I had a heads up that at some point in my trip I might meet him, but there was no formal arrangements. I had me had to get in a diary. So it hadn't even crossed my mind that's what was about to happen. When I was asked to leave the meeting room, I just thought maybe they wanted to come back with more questions or, you know, say I hadn't gone well, whatever. But, yeah, no, that was the. I took that as a good sign. I thought, well, actually, if I'm being whisked up there, the interview must have gone relatively well because I'm sure they would present me to shake sword if it hadn't gone so well. Paul Marden: Yeah. You'd hope that he would be towards the end of the cycle of the interview round. Paul Griffiths: Yeah. Paul Marden: Not doing the early sifting of CVs. Paul Griffiths: No. He certainly had seen who I was because he asked me some questions about where I'd worked and. Okay, things like that. So he'd obviously seen a CV. He's a very. I mean, I've met him subsequently a few times. I've been fortunate to be a dinner hosted by him a couple of weeks ago. But he is a very, very intelligent man. Works really hard. I mean, work. He, you know, for him, he spends every minute working on the emirate. He ruled, he. He's the ruler. But he's almost a. It's a sort of combo, I guess he's all Prime Minister at the same time as being the ruler. So he is constantly working. You know, I'm really committed and I'm lucky in many ways that where I am working at the Heritage Village is his real. Paul Griffiths: One of his real pet projects that he's really driving forward. So, yes, we come with sort of royal. Royal approval, if you like. So. Yeah. Paul Marden: Excellent. So I. I've not been to the Emirates before, so for those of us that have not been, tell us a little bit about Ras Al Khaimah, of course. Paul Griffiths: Well, Ras Al Khaimah is one of the quieter Emirates mentioned. Sheikh Saud there, he's really driving a sort of, you know, a sort of agenda of bringing in more tourists. But he wants to use culture and territory as part of that. So, you know, it's a more relaxed, low level, if that makes sense. It's not Dubai, it's not full on, it's more relaxed Emirate. It's relaxed in cultural and many of the ways it's not, as you know, some of the other Emirates are, for example, completely dry. Ras Al Khaimah has given licenses to hotels and big restaurants in hotels for serving drinks. And there are a number of sellers where you can purchase for your consumption your own home, whereas Sharjah, you can't purchase any alcohol, for example, so it's a bit more chilled like that. It's a lovely place. Paul Griffiths: We're very fortunate to have the heavier mountains go through the far side of Ras Al Khaimah. So where I'm based is more on the seafront but then not, you know, I can see the mountains behind and there's a number of drives up into the mountains which are absolutely fabulous. Up to the Jebel Jais, which is the highest point in the UAE, we have the world's longest and fastest zip wire. I have not gone anywhere near that yet. Goes up to 100km an hour and is the longest over from the top of the mountain, whisking you off to the other side. I think it looks terrifying. But my. Paul Marden: I'm more interested in cables that take you to the top of the mountain. Maybe with some skis on my feet than I am attaching myself to a cable and going down the mountain. Doesn't sound like fun to me. Paul Griffiths: There's a toboggan ride as well up there as well.Paul Marden: Oh, I'd love that. Paul Griffiths: So that's the toboggan ride's on my to do list when the family get off, I'll save it for then and take my son Barney on that. But you know, there's all this sort of venture sports up on the top of the mountain and driving up there is remarkable. They put a proper road in. It's not the scary driving up the Alps, terrified what's going to come around the other corner. It's very like driving up a road, you know, normal sort of dual carriageway, two lanes each way and then right going through the mountains to the other side to one of the other Emirates for Jazeera , for example. So you're over on the Indian Ocean side Gulf Vermont. That road is just beautiful. There's no traffic on it, you know. Paul Griffiths: So Ras Al Khaimah is only about an hour and hour to an hour and a half from Dubai airport. And Dubai is a sort of people go to Dubai in the same way that we, you know, you'd go to London, I'd go to London when I was in Port Soviet, we would. It's now, you know, it's not considered a. There's always someone from work who's in Dubai every day almost for some reason. So nipping up to Dubai, I was like, I went to a dinner there last week and you know, it just seemed very normal that he jumped in a car and drove up to Dubai and came back that evening. Whereas. Seems remarkable actually to be doing that. But yeah, so because of where we are, Abu Dhabi is about two and a half hours away.Paul Griffiths: And we are the northern point of the Emirate, So we border on to Oman, split into a number of areas. Again, I didn't know any of this till I got here, but there's a part of Oman that's at the top of Ras Al Khaimah. And so, yeah, so it's a beautiful Emirate with nature, with mountain areas, which does get a bit chillier when you go up the mountains. I looked quite silly in my T shirt and shorts when I went up there on a Sunday afternoon. People were going past me like they were going skiing. You know, people wore coats and hats and looking at me as if I'm really daft. But I was still. It's interesting that because it's winter obviously everywhere here at the moment and at home, but it's. Paul Griffiths: People here are often telling me it's a cold day when I'm still standing. I still feel really quite warm. But yeah, finding that sort ofPaul Marden: Talking 30s at the moment for you, aren't we? Paul Griffiths: Yeah, it's a little bit. The last couple days have been down in the lower 20s, really comfortable. But when we last weekend, people were getting a bit nervous that summer had come very early because it was hitting the early 30s last week. So I don't know how for me, when we get to August, when it's in the mid, late 40s with real high humidity, I think I'm just going to go from aircon building to aircon building to aircon building.Paul Marden: I am such a Goldilocks when it comes to that sort of thing. Not too hot, not too cold, it needs to be just right. So I would definitely struggle in that kind of heat. Look, let's talk a little bit about where you are in the new job. So you've taken on the role of CEO of Al Jazeera Al Hamra Heritage Village. So tell me a little bit about the village. Why is this village so historic? Paul Griffiths: Well, it's a really interesting one, Paul, because it is very important, but it's not that old. And that's why what coming to me about making it more alive is something that's going to be crucial to us. So the village has been lived in for many years. It was a pearl farming village. So most of the people who worked here were doing pearl farming, which is pretty horrible job to do. You were, again, learning about this. You were jumping off boats, going to the ocean depths for up to three to four minutes. No protection really, apart from a very light shirt and some little bits on your fingers. But actually you're nothing on your eyes. Paul Griffiths: So you're having to look through the salt water, find the pearls come up and they were going up and down sometime 15, 16 times or more a day. And there's a fascinating exhibition in Dubai at the Al Shindagha Museum which really does focus on how this worked and how these guys were living. So, so it's a real. So that was the village. So the village had that, it obviously had then had fishing men, merchants making boats, merchants selling, trading wares. And Ras Al Khaimah has been quite a strategic part as all of the UAE really for the sort of trades coming from the Middle east and out into the Gulf. So the villages was being lived in up until the very early 70s. Paul Griffiths: Up in the 1970s the Al Za'abi tribe who were based here were offered I guess a new life is the only way to look at it in Abu Dhabi with new jobs, with land, with housing and it's just a better way like pearl farming was now being done so much cheaper and easier in the Orient in Japan mainly. So that was, that dropped away. There wasn't the other merchant trading going on. So actually the oil boom basically led the tribe to almost one up sticks and head to Abu Dhabi. And in many ways good story because we're still in touch with quite considerable amounts of the tribes people who were here. Lots of the elders have done wonderful oral histories, videos talking about their lives here. But this village survived as just fell into ruins, but actually wasn't developed. Paul Griffiths: And where it becomes important is this would have been what all of the Gulf would have looked like before the oil boom. The UAE wasn't a wealthy nation before then. You know, when I went up to Dubai and spent some time at the Etihad Museum, which is based around which Etihad Union is the not Around Man City Stadium should point out very much around about how the UAE had come together and how, you know, so it wasn't the wealthiest nation, but actually they discovered oil. They then brought seven Emirates together. It then has flourished in the ways that we now know what Dabi and ifwe looks like and even Ras Al Khaimah in some parts and really quite glamorous. But this village survived. Paul Griffiths: So although it fell into ruin, all the other fishing, farmhome fishing, pearl farming villages across the Gulf had become, just got destroyed, knocked down, you know, turned into hotels and high rises. And actually when you visit the other Emirates, lots of them are now recreating their historic areas or re purposing some of the historic buildings and they're doing it very well. In Dubai, Sharjah has actually completely rebuilt. It's what it calls the Harp Sharjah, which is. Which was its historic sort of areas, but. Paul Marden: Right. Paul Griffiths: But this survived. Many of the buildings had fallen into disrepair. And what we've been doing for the last few years, as the Al Qasimi Foundation and the Department of Antiquities and Museums is restoring a number of these buildings, we've then sort of gone into a sort of activation so you can walk around. So we've got, you know, carving now. Only a year ago it was mostly sand. We've now got a path going through it, so you can walk in. And the job that I've really been asked to do initially on arrival here is to really push that activation forward and really look at my sort of. What I've done in the past and what we've seen other places do and think about what can we do to bring this bit more to life? Paul Griffiths: Because it's the sort of storage village is around the 1970s. Well, it was abandoned in the 1970s. Well, you know, for us from the UK, from lots of other nationalities, actually, something in the 70s isn't very old. It's in our lifespan. You know, we are looking at this going well, actually. So when I was talking to a lot of. So RAK TDA's basically visit RAK tourism authority. So they are really supportive in wanting to push Al Jazeera Al Hamra Heritage Village, which will from now on abbreviate to AJAH to save me. Keep saying that. Long tanned. So they are really keen that we're doing more stuff. So why would a tourist want to come? What is there to see once you're here? Paul Griffiths: On top of some abandoned and now beautifully restored houses, mosques, you know, things that you would have expected in a village of, you know, a thousand or so population, 500 houses, you know, so more than a thousand people, really. So that's the sort of plan in that way. So in many ways I've got a sort of blank canvas to play with. But, you know, money's not unlimited, so it's about. So working closely with local communities, working with, you know, local traders, looking at what could we bring into the village on the back of the art fair. I know we'll talk about later, but it's, you know, this has been a. This is a real challenge for me to. How do I take this sort of place forwards.Paul Marden: In my mind's eye, we go to the Weald & Downland Living Museum so open air museum, lots of houses recreating life through the ages. Is that the sort of experience that I'm going to get if I come to the village of I'm going to see the properties and I'm going to see this previous way of life come to life in front of me?Paul Griffiths: Well at the moment you'll see you just see in the houses and the buildings but you're walking around looking at historic buildings but we have got a number of the houses we've put in. Each video is at the moment showing the audio visuals so you can walk around and listen to members of the tribes chatting about their youth and what's happening and you can see the buildings in real life. I guess what I'm looking for this is telling the story a little bit of the village which we don't initially do that well at the moment that's no criteria. Yes, this is what we need to do going forward. There's been several stages of activation When I came last August part not many the paths weren't all finished. We didn't have anywhere for visitor services to be at the front.Paul Griffiths: We only had a very small sort officey area which has now been built up to where I'm. Where I'm sat today. So I think what you're going to get is a multi as a blend of traders who will be in our suitcase. The Souk is fully restored sooke and shopping market area so that's my first point is to move some people in there. So I've already got a goldsmith and move to her studio in got some handicrafts we've got some textile people moving in the. Paul Griffiths: The main gallery of Nassau Heyman Design Gallery which is the one big gallery where artists can go is going to have a sort of satellite shop if you like not shop a satellite so there will be pieces of work there are in here with their little souvenir store which they sell because they get people a lot of what the design gallery does is making souvenirs of Ras Al Khaimah that are all handmade so quite special gifts. So what we're hoping is tying up with our local hoteliers who many of which have not been so it's bringing them in and they need something more to see to send their guests here. Paul Griffiths: So you know talking to some of them over lunch when I hosted some of them on Saturday it was a case of you know actually, can they send their clients and say, you can do all your holiday shopping because at the moment they're sending people to the shopping malls which are just, you know, nice, but actually merchandise them to go to a heritage village, get that experience of what the golf would have been like and bags of shopping at the same time. Paul Marden: So who doesn't love a. A museum gift shop at the end? So, you know. Paul Griffiths: Exactly. And we don't really have that here at the moment from an Al Jazeera perspective. So on my plan for this year is to put in. We've got an info booth, as it's called at the moment. It's not a world. It's not the best customer service friendly. It's like a caravan but with some windows. And yeah, it's probably a better. Now it's got air conditioning. Yes. But it doesn't work very well for customers. You're trying to talk through little windows because you can only have small windows to keep the air con working, not have too much open to. It's just passing out. Paul Griffiths: So, yeah, so I'm looking at building this summer, hopefully. Fingers crossed, touch wood, a visitor welcome centre, which is something we're really pushing along with, which will be lovely because that will be that proper visitor welcome with a shop with an induction into an introduction. Sorry, into the Al Jazeera story. And then let people go. And then when they get to the far end, they'll be the souk full of. He says again, hopefully slowly filling them out, but full of traders and local craftspeople and people who are. Even if they're not originally local, they're based in rack, so they are considered local. The UAE is built up of a lot of expat population. When I say expats, I mean just English people from around the world. It's a really accepting, welcoming community. I've been really. Everyone says hello to you as you're walking into the supermarket shops. There's no. Whoever they are where you're from. Paul Griffiths: Everyone's talking to each other because the local population know they've had to bring people in because there's thousands more jobs than there are Emirati population in Ras Al Khaimah. So, you know, it's always been. And when you look at the foundation of the UAE, it was about, we will need to bring people in to bring this. To build this nation with us. So, you know, it's been always a sort of welcome and melting pot of different people. Paul Marden: Yeah, amazing. Look, you mentioned when we had our initial chat. You've been there now three months, you've been doing lots of visiting of other attractions. Because I think you said to me, which I thought was quite interesting, that you were. There's lots that you bring with you from the UK in your experience, but there's lots of best practice and good practice happening within the Emirates already. So you've been kind of going out and visiting a lot of cultural venues and attractions in the Emirates. Tell me a little bit about those. Paul Griffiths: Yeah, so it's been a minute of a manic last month in February, because we've had the art festival. I know we're going to keep hinting at it, we'll get to it at some point, but when I've had some time away, what's been fabulous, it's just sort of. And I think as well, because the family aren't here in my own at the moment, said, “All right, I've got some time off, let's go and explore.” Yeah. So I've sort of driven across to Fajera, spent time in Sharjah and took myself up for a weekend in Dubai, which was fantastic. Booked a very reasonably priced hotel and just spent a weekend flowering around everywhere and just really immersed in my. So and only scratch the surface. There's so much more to see. So, yeah, so I've been going and looking at. Paul Griffiths: Well, you know, I don't want to do something that's not. There'll be alien to, obviously, the culture here. And that's been really. What's been great fun in the last few months is it's not just going into a new job, you know, and learning that. It's actually been a terrifying, at some points, fabulous experience. I was learning new cultures, new working lives. You know, things are working. It's done very differently here. You know, there's a different hierarchical process we have in the UK and permissions are needed in different places. And that's not. I'm not saying any of this is a bad thing, it's just learning those different things. So I've been learning all these different cultures. You know, we're just coming into Ramadan, which I've had no real experience with before. And that is. That is a massive thing here. You know, it's the month. Paul Griffiths: Every billboard you go past is someone trying to sell something for Ramadan, whether it be a new chest of drawers, you know, your family needs this new dining table for Ramadan. It's a bit like, you know, you will see at Christmas at home, everyone catching on, you know, IKEA will be saying, new table and chairs for Christmas. You know, it's. It's not. It's a sort of different repeating itself. You know, those sort of signs you have around the supermarket. Christmas back home. They're all up now in supermarkets here for Ramadan. Paul Marden: Right. Paul Griffiths: Encouraging what people are going to buy for when they break the fast at sunset Iftar. So, you know, so it's all sort of promoting. You need this for. So it's a real. We're going to a massive thing. And that's been a real sort of learning, cultural thing for me, which has been great because actually I've always enjoyed, when I'm traveling, learning about other cultures, you know, it's always been for me, I always try and visit museums, galleries, learn about the place I'm at. And so actually living somewhere and learn about someone who's been. I think it's added to the fun of the experience. But back to your question. Paul Griffiths: Yes, I've been traveling wherever the possibility to start to look at other historic venues, looking at where they've, you know, restored historic markets and souk areas and what sort of things are going in there, what are people doing there. Up in Dubai, there is a place called Al Shindagar Museum, which is where they've. Some of the historic buildings that have been saved by the creek of Dubai have been turned into the most amazing series of museums, is the only way I can describe it, because each house is a different gallery or different theme. So you have the story of the creek being built up, the story of Dubai seafarers. There was a faith and. Faith and religion room, talking about Islam and different cultures, how that's worked around Dubai. Paul Griffiths: Dubai being built up as a city, lots about the rulers and families, but every house you went to is a different place. What was so impressive there from a visitor experience perspective was the training that Stafford had was sensational. You know, you go into someone, you think they're obviously being managed really well because obviously this is. You don't just train. So obviously someone oversees this really well. But clearly the training, everywhere you went, the customer service was exceptional. People coming out from behind counters, giving you introductions, making sure you had everything needed, you know, as you were leaving. Have you got any questions? All those things we try and all have tried to teach over the years, and in many ways we've all been different levels of success of that. Paul Griffiths: But what was amazing was they also got the security guards in on the act as well, because there's a real culture here that there's a separate, they're secure, they're very different. You know, there's, we've got them here, they're in very much brown security, clearly marked, you know, protecting places. But what they've done there is they had clearly trained those security guards as well, because every security guard you came across was getting in the act of chatting to visitors, even if their English wasn't brilliant, they were really keen to direct you to the next. Come this way. So the next place, oh, you finished that room, you must go upstairs. And you know, that sort of. Paul Griffiths: And whether they, you know, really just said, look, you can have a much more interesting day than just standing, staring at people walking around. You can actually chat to visitors from around the world and get talkative. And I just had the most amazing. I ended up in this museum for over five and a half hours or something silly like that. And I thought I was going to be there an hour because it was priced very reasonably. You know, when you judge a museum on, well, actually I paid this, I'm probably going to be here for that amount of time. And actually it was just, you know, I found myself stopping for a coffee, stopping for lunch. But I was so impressed by the way the staff interacted. Paul Griffiths: They also had a number of cultural local guides as well, who really were, you know, in the full sort of Emirati national dress, but wanted to press on. This is where. This is what I'm doing. So I've some, you know, I traveled across to Fujairah every week and was in a, an old, what was the ruler's summer house. And the guy, and the guy who ran it just took me on a tour. I didn't ask for a tour. He just said, would you. Well, he said, should I take you around? Yes, please. And we had this great hours experience as he was just chatting about all the rooms. And I think people here are very keen to share their culture and their heritage and very welcoming. Paul Griffiths: So, yeah, so I've done quite a bit traveling around the other parts of the UAE. I can't go out of the UAE because I've only got a hire car at the moment, so I can't go out to Omar, that's on my list. You get yourself a car. I can travel north of the border into Oman and explore that. But for now, seven emirates to. So no shortage of places. And I've not been up to Abu Dhabi yet, so still with that on my list. So yeah, Paul Marden: Wowzers. Okay. So I guess, and this is completely, what would I feel like if I was in your position of going to this new country, immersing myself in this relatively new place that you're leading? How do I say this without flattering you? You were a well connected guy. If I went to events, everybody knew you. You had this wide network of people having worked in the UK in the attraction sector for a long time and you've now jumped over to the UAE. What's happened to the network? How does that feel? I mean it must feel slightly kind of worrying or nerve wracking. What have you done to build the network in this new place? Paul Griffiths: There's a number of points to that. Right, so let's answer in a few minutes. So the world's a smaller place so I'm still occasionally having teams call zoom calls with really close ex colleagues, friends, you know, I'm sure, I mean I always say I'm sure but everyone keeps saying, “Oh I'm really loving the journey so please keep posting. So I am going to keep posting and probably going to start to annoy people after a while”, but the feedback so far is everyone saying we're loving the journey and following you with it and feel like we're on the journey. So I will carry on. I'm sort of keeping writing stuff up and sharing it and also I don't know how long I'll be here for. You know, probation is massive over here. I have to keep my fingers crossed. Paul Griffiths: I pass probation which is a six month period because it's a real right the UAE all not just off and across the UAE. It's a real big, you know, much more than at home, much more structured. On day one was given a series and this isn't a bad thing at all, a series of probation tasks, you know, around reports that are around other historic parts because the job that I've come over will eventually evolve into a wider heritage role. But at the moment the real focus is on Al Jazeera Al Hamra, which is great. Get one site, get it going, then see where we go next. So I think I'm still connected to lots of people back home. I'm still looking, seeing everyone's posts and enjoy. Paul Griffiths: I mean my usual jealousy of not being part of the ALVA network anymore as they're all having that great time in Belfast in the last couple of days and seeing everyone's post, not just one or two, but everyone you know, Bernard down with you know everyone's post. I wish I was there with them.Paul Marden: The FOMO was real. So I had Andy Povey in the office with me yesterday and we're both saying the FOMO about that ALVAe vent was very real for both of us having. Paul Griffiths: Having spent. You know I was at the Mary Rose few years where we joined ALVA and go experiencing those council weeks and knowing just hey how much they are great for networking A. You get very spoiled because every host wants to really show off what they can do and I think the Titanic always do that because we go there before for a council meeting but it's. Yeah. So you still see this stuff. So it's still sit home and there's still people I can reach out to.Paul Marden: Of course.Paul Griffiths: If we need to and I'm still calling on people things, you know, different projects we're doing here. But then again it's about slowly building up that network here and I think there's a slightly. You know, there's a. Within Ras Al Khaimah I've started making connections with lots of other people in the Heritage world and. And outside that. So we're already, you know, connecting up with different people from different parts of Ras Al Khaimah, the work we're going to do moving forward and for me I think it's been just a. I'm sort of still pinching myself I'm here and that sort of. So many things keep happening and you know. The weather's been gorgeous because I've come out of a grim English weather to this quite nice winter here where it's mostly been late mid-20s. Paul Griffiths: You're in she and shorts when you're off duty. You know, there's other things. The thing that really surprised me is how smart actually the dress code is for business over here. Paul Marden: Okay. Paul Griffiths: So I had to sort of all the usual brands that from home Mount Marks is next everything here so you could order online and get it delivered quite quickly. So I had sort of came out of one wardrobe thinking I was going to be far more in polo shirt and linen trousers are sort of very sort of summer at Painshill look, you know outdoor. But actually yeah my colleagues are still. Because of the aircon atmosphere. Lots of colleagues particularly in the head office are in suits. A bit like where I would have been when back in my London days. When we're in the office you were in a shirt tie. So yes, I had to sort of buy A back home wardrobe almost once I got traveled out with very lightweight clothing. So yes, it's a bit different in that sense. Paul Marden:  Yeah, absolutely. Let's talk a little bit about life as an expat. How have you found the transition? Paul Griffiths: Fine so far. I say there's lots of bits around work and practice and you know, no amount of inductions will be able to help you on some little faux pas you can make about not realising where you need approvals for staff. And obviously coming from the. For the last six years of being director of Painshill and only from feeding into a board of directors, board of trustees who we'd see quarterly and you know, I chat to the chairman every week. There was a lot of me sort of making those sort of decisions instantly was here, you know, particularly as were part of the foundation and we are representing Sheikh Saud as his name's in the title of the organization now, making sure we're going through those tick sheets. Paul Griffiths: You know, if I want to do anything that needs to spend more money, that's out budget, that is going to his Highness to be signed off. So any projects we're doing, we're needing to make cases to the highest man in the country to actually get those, you know, sign offs and things. And I'm not, that's not a bad thing. But you know, it's just that from an expat I guess it's getting used to. Everything's available here. Not the big supermarket up the road sells Waitrose and Marxist products and has a room at the back for non Muslims where you push the button, door opens, it's like a little bit of a naughty boys room. Paul Griffiths: You push back door open, slides you walk in and there's the pork heaven, you know, there's bacon, there's pork scratching, patays, you know, all because it's a real, you know, it's not just there's so many expats here, particularly from the Philippines and stuff who obviously pork is a big part of their diet. So yeah, that's available. I said earlier on there's cellars where you can pick up a great beer or a couple of glasses of bottle of wine or whatever you want. So actually it's not that I found myself flying into this really different world and I'm not really. Paul Marden:  It's a melting pot, isn't it? Paul Griffiths: Yeah. And I'm not someone who's ever been since very young, you know, going off to nightclubs or anything like that. But if you wanted that There is that. The hotels. So actually, if you're a younger person coming out and you wanted that nightlife, the hotels, particularly on Margin island and Minnal Arab, the tubing hotels have really nice restaurants, fully licensed clubs and stuff. But, you know, actually I found sort of the work is busy. Everyone's, you know, lots going on, actually, just going back to, you know, I was in a hotel for the first two months, which wasn't a dreadful thing because it was an apartment hotel. So, yeah, I had enough and now we've moved. I've moved into a villa ready for the family. Come out hopefully in about a month's time.Paul Marden:  Oh, that'd be exciting. Paul Griffiths: Yeah. So that's nice. So we've got the back onto the golf course. It's quite, you know, it's a nice place to be. It's going to be nice and, you know. Paul Griffiths: Yeah, so I've not struggled adapting because it's not. It's not that, you know, normally I've got a wonderful team here, Asia, you know, so with one Emirati and some Filipinos and other people from around the. From around the world. So that's been nice. And it's melting pot of learning their cultures as well as the local culture and. Yeah. And then they eat rice with everything. So it's. Yeah. Every lunchtime there's a bowl of rice, big bowl of salad in the main course and there's me pouring on the one on the salad, everyone else on the rice. But, yeah, it's been great, Paul. I mean, I can't. It's been one of those. Every moment you think this is just a great place to be. Paul Marden: Good. Let's go back to Al Jazeera and talk a little bit about some of the events that have been going on. So I know you're coming to the end of the Ras Al Khaimah Art Festival. Tell me a little bit about that and how well that's gone. Paul Griffiths: It's been brilliant. I know. I had no idea what to expect. First time for this. So this is the 13th International Art Fair. It started off back in the small museum back in the city of Central Town, moved to here, I think, five years ago is what I'm saying, and slowly grown every year since then. So this is the biggest one we've done, really. Lots of massive sponsors on board from across the Emirates, actually fully supported by His Highness, who's been here at least four times, if not five, since we've had the vessel. He was here at the opening ceremony for the big launch, you know it was, and it was like a proper opening ceremony. Paul Griffiths: Everyone sat round with a band and speakers and you know like not quite Olympics but you know it was a proper event. This is the opening of it and it felt like a big event. Yeah. All my female members of my team had, were given time off in the day to do hair and makeup. It was proper. Everyone looked, everyone looked the business, it was lovely. You know everyone was scrubbed up from the maintenance team to, you know, our executive director looking fabulous in a brand new dress. You know it was really was. No, I've had a new suit, I got a new suit for the occasion. Paul Griffiths: So yeah, it was a lovely evening and then it's rolled ever since and for me it's been wonderful because I've seen people in this village which has been quite quiet since I'd arrived and it's sort of been okay, how are we going to get this? But actually clearly putting something on has attracted a complete cross spectrum audience. So you know, we have people coming in, absolutely fascinating, obsessed with the art, beautiful and it's artists I should say from around the world. It's all exhibited outside or inside the little houses. So you know lots of the pieces have been blown up quite big and quite impressive. I mean do look at it on the website, you know people, you know if you go to ajah.ae you can then click on from there.Paul Marden: We'll put the links and everything in the show notes so people be able to find that. Paul Griffiths: It's been, but it's been, for me it's been fabulous because we've seen so many people in, you know I was, you know, we've had, we've got pop up restaurants so this won't mean anything to people back home but the restaurant called Puro P U R O has a restaurant at the top of the mountain at Jebel Jais. Really almost impossible to get booking, you know you have to book months advance for lunch or dinner. It's the place that everybody, both locals, internationals and tourists want to see and often frequented by his Highness. They've got a pop up restaurant here which just is fabulous. Paul Griffiths: They we've had a lovely couple, Kelly and Paolo in running a restaurant called Antica which is a sort of the chef's Italian Paolo but he's lived in Australia so it's a fusion of Australian middle Italy, sort of historic villagey type cuisine with an Emirates twist. But you're just served four or five courses without there's not a menu. It's not a restaurant as such, so it's sort of a sharing experience. But you know, the food is amazing. So I was fortunate to have dinner. Well, I've actually been fortunate enough to have dinner in Antica twice and lunch there as well. But one of the dinners I was then wandering around the village about 10 o'clock at night was full of people, you know, families just. Paul Griffiths: There is a different culture over here that people do more stuff in the evenings because of the temperature and a different way of life because the local people aren't obviously, for obvious reasons, down the pub on a Friday night, they're doing stuff with the family and you go past cafes and even outside of the village, you know, 9, 10 o'clock on a Friday night, they're full of people sitting very beautifully dressed in their finest, drinking coffee and eating desserts. That's a big thing. People seem to love coffee and desserts. Paul Marden: Okay. Paul Griffiths: But, but then of course it's because because of the heat most of the year we'll spend more time indoors resting in the day and then ready to go out at night and do some more stuff. So yeah, so we've had this sort of here in the evenings. It's really fun. What was interesting is our hours for the festival were meant to be midweek. So Monday we always close. Tuesday to Thursday we're meant to be open till 6 o'clock and then Friday, Saturday, Sunday open to 11:00. Often struggling to get people out then the first night. So the Tuesday night was the first night. Medusa goes at 6:00. 5:45, I had a queue of at least 40 people trying to get in. So we just had to make an on the hooves decision. Paul Griffiths: We're going to stay open later. And then we just opened till 8:00 in the midweek. We didn't want to push it too much because of obviously from the staff welfare perspective, an hour's work. But actually that first night were just. Myself and Sikrat, who's the director of the festival, Emirati. Wonderful. Emirati has been my cultural bodyguard in many ways because he's been the person, my go to person for what should I do here? What about this person? How should I do this? So Spencer Crouch just stood there. Look at this crowd. We both just said, “Well we can't turf them away. This would be daft.” So yeah, so we've had. And we've had about 40, 000 visitors will have come through the door by the end of the festival in 28 days. Paul Griffiths: The artworks then going to stay up in place for Ramadan. So we'll be working different hours again during Ramadan and this is the first time Al Jazeera will ever do. Has ever done anything special for. Because before now it's just been a come and visit, walk in, do what you like, leave now. We're trying to structure that visitor experience. So we're going to be for Thursdays, Fridays and Saturdays, because Thursday's the sort of Friday night in many ways. Because a lot of people have Fridays off here. Yes, because of the day of prayers and so a lot of people in Ras Al Hamah go to Dubai and Abu Dhabi for work. So Thursday nights they'll travel back. So actually we're going to be open till midnight on Thursday, Friday, Saturday for Ramadan. Paul Griffiths: So people will break the fast with the families and then they want to do the sort of head top of activity. They've now got food back in them and an energy source. And out they come. So again, first time we've done it, hopefully see numbers with the artwork will still be in place. We're then working on some different options around cuisine, food, coffee and hopefully get some musicians in as well, just to give a bit of an atmosphere. But it is a holy month, so it's not. It's not parties, but it's enjoying the family. Paul Marden: Yeah, absolutely. So what does the future look like for the Heritage Village and for tourism and attractions more generally in RAK? Paul Griffiths: I think for RAK itself, we're trying to bring more tourists in then trying to get the most hotels. Interestingly, as they had a lunch with five of our local big hotels at the weekend using. Using our Antico restaurant, this is excuse to have another lunch there and invite some people in and just take on their views, which is great. So just chatting and getting their thoughts on it. They were saying what. What happens in Iraq a lot at the moment is people are finding the hotels through travel agents, through, you know, searches. I know when were looking before I came out here, I know Ras Al Hamra came up on a Thomas Cumbin telescope. Yeah, similar. What am I thinking of? Probably Tui, I guess, or someone like, you know, someone like that. Paul Griffiths: I was doing a search for when went to Canary, but up came Ras Al Khaimah as a hotel and what they were saying. A lot of people will book that and have no idea really what Ras Al Khaimah is, other than it's part of the UAE. Some people think it's part of Dubai, you know, actually, because it's not, they don't realize it's seven emirates, etc. So a lot of people are booking their sort of tourists, their hotels. Our job is to try and then get them out and attract them to do other stuff. So there's lots of adventure tourism going on at the moment. We talked about the zip wire and lots of hiking, walking, camel rail, camel riding, you know, trips to the desert where you can zoom around in 4x Fours and go karts and stuff. Paul Griffiths: So from my perspective of the Heritage village is about bringing it more alive, bringing more people in, promoting it, more linking up with these sorts of hoteliers, concierges. And this is really early days for us because this has always been sort of slightly done but not really pushed yet. And sort of listening to what their advice is and seeing how we can act upon it, you know, and what sort of stuff we can take forward because, you know, there's a lot to be done. And there's lots of other heritage sites across rat about 90 on the list of actual heritage sites. And some of those are real ruins that you're never going to be able to do anything with. Paul Griffiths: Those sort of English Heritage free sites, you know, the ones you stumble across with a little brown sign and you pull up with a lay by, have a potter around and off you go without seeing anyone. There's a bit like that. But then there's a number of sites that will work well with some activation. You know, we've got Dyer Fort, which is on the World Heritage site tentative list and we're working on projects to slowly take that forward to World Heritage status. Touchwood because it's a really important for, you know, and it's perfect for visits. You climb up to the top, you get the most gorgeous views. You know, really is a gorgeous little site. So more interpretation, more things there is what's needed. But you know, again, this is all early days. Paul Griffiths: So it's all about sort of, you know, each day's excitement. What can we do, what can we push forward, who can we talk to? And what's been great is as the festival's gone on, more people have been coming and chatting to me. Mine have become more, well known. That sounds wrong, goes back to your sort of earlier question about, you know, people are sort of learning about, oh, this person's here now. Paul said, although people can call me sir or Mr. Paul, which is fine. I can deal with that. Keep saying now, people, I keep saying, please don't call me sir. You really don't need to. But it's so culturally great. But Mr. Everyone see everyone externally, she's called Mr. Paul, so I can put up with that. But I was there. Although when we host his. Paul Griffiths: His Highness hosted dinner that I was invited to, I then got even pushed up to His Excellency, which was a title. I want to go. Paul Marden: That's quite nice. Paul Griffiths: Yeah, I love that. Apparently. I always thought that someone else I knew was his title. His Excellency was part of the family, but actually it's. Once you get to a CEO director level in royal that circle, you immediately become His Excellency, so. Paul Marden: Well, there we go. I will correct myself in future communications. Paul Griffiths: Please do. Yeah, but I thought it was wonderful. That's why it's just been lovely, the funny comments coming from people back home saying, oh, well, I've amended my entry in my phone to now shake your he status. But yeah, so. But there's a sort of cultural things. It's just. Okay, right, lovely. That's fun. Paul Marden: It's been a whirlwind for you. It's been really interesting actually, talking about it and understanding more about. About what's happening there, about how exciting it is, this huge opportunity that you've got to make a something out of this beautiful historic village and then that, you know, the remit will grow from there. So I think. I think this has been lovely. We always wrap up our interviews with a book recommendation and you've had this privilege once before. So have you run out of recommendations or do you have something ready for me? Paul Griffiths: Well, I was going to recommend the Red island, an Emirati story, because it's based on Al Jazeera Al Hamra, but I thought that might be a little bit too niche. This guy. So, again, little things have come across. This guy's written a book, Adil, and he's going to be coming to Al Jazeera to do a book reading signing. These little opportunities. I have read the book, I promise. It was actually fascinating because it's all about local culture. It went off in a number of tangents, but actually from a point of view of how the Emirati local culture works and families, it was actually quite a really good induction. But now I've decided to go with a more book for management or book for running. And I don't think anyone's given this before, but if they have, I'm nervous. Paul Griffiths: But this book, Fish!, which is one of my favourite books. I've actually launched this as the Al Jazeera Book Club for the spring. So all the team have a copy. Book clubs are massive over here for work. Every department has one here in the foundation. So this book, Fish, is based around the Seattle fish market. My colleagues who've worked me in the past, both. I can hear them groaning now because they've forced everyone to read this, but it's basically around having fun when you're at work. And it talks about the story of the Seattle fish market, how they were just flogging fish, but actually one day decided, we need to liven this up. We need to want to be here. So introduced, sort of involving the crowd, fish flying through the air. Paul Griffiths: But It's a more of a story about a woman joins, it moves up in a company into a department that no one's been able to manage. She gets to the bottom of using the fish market. And it's just a really fun, easy reading book. And so I recommend it to. To listeners and viewers. Paul Marden: That's brilliant. So listeners, if you would like a copy of Fish,Paul Griffiths: It's quite a cheap book as well, Paul, so please, you have to give one away. So it's not too much money. It's just 9.99 in the non fiction section. So, yeah, cheaper. Paul Marden: Bargain. Bargain. That's the trouble with. So I've been doing a few live events where we have panels, four people with book records, recommendations. That's going to bankrupt me. No, not today. We got a bargain this time. So I like this. Yeah. If you'd like a copy of Fish, if you'd like a copy of Paul's book, head on over to Bluesky and when Wenalyn posts the show note, go over there and repost it and say, I want Paul's book. And the first person to do that will get a copy of the book. Paul, delightful as always. Three times on the podcast, at least. Paul Griffiths: I think this would be number. This would be number four because we had the original episode where Kelly grilled me about life at Painshill. Then we did the Turn the Tables episode when I grilled Kelly on setting up podcasts. And then we did. Then we did the Goodbye to Kelly, whatever it was. 100 episode. And then this. Yeah, four Skip the Queues. Which is always a pleasure and I'm so delighted as you're my favourite podcast, obviously.Paul Marden: It's, oh, you say the nicest things. That must be a record. I need to go back and check that I think four times on the podcast is pretty impressive. Paul Griffiths: I think I should get to add all mine up into one as a total so I can beat Dominic Jones, who's always had the biggest number, isn't he? Paul Marden: So, yeah, so he does and he still does. So, yeah, I think aggregating the number of listens for across all of your episodes, I think that might be within the walls. Let me see what I can do and I'll add everything up and we'll see if you can take Dom's crown. Paul Griffiths: Sorry, Dom. Paul Marden:  Because he's not competitive at all. Paul Griffiths: No, he's not, mate. He's a great guy, though. So, yeah, a friendly rival. Paul Marden: Exactly. Thank you very much, Paul. I would love to keep in touch. Paul Griffiths: Let's keep talking. Paul Marden: I want to hear what happens not just after the first 90 days, but I want to hear what happens in a year's time and two years time. So thank you so much for coming on and telling us about Ras Al-Khaimah and the Heritage Village. It's been lovely. Paul Griffiths: Yeah, thanks for having me. It's great. Been a real pleasure. Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.    The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

3-2-25 Charlie Alva by plantgrowharvest

Alva findet heraus, dass sie von einem anderen Stern und einfach ins Leben ihrer Eltern gekracht sein soll. Jetzt ist einiges klar. Auch ihre Freunde Bennie und Esra wundert nichts mehr: In Alva fließt Alienblut! Welche außerirdischen Fähigkeiten hat sie? Wo kommt sie her? In welcher Mission? Und … kehrt sie zurück? Aus der OHRENBÄR-Hörgeschichte: Alva – wie vom anderen Stern (Folge 1 von 7) von Ariane Grundies. Es liest: Lisa Hrdina. ▶ Mehr Infos unter https://www.ohrenbaer.de & ohrenbaer@rbb-online.de ▶ Mehr Hörgeschichten empfohlen ab 6: https://www.ohrenbaer.de/podcast/empfohlen-ab-6.html

What can we do to help end the cycle of poverty in the world? In this compelling episode, host Nicole Jansen sits down with Shilpa Alva, founder and executive director of Surge For Water. Committed to breaking the cycle of poverty, Shilpa shares how her organization delivers safe water, sanitation, hygiene, and menstrual health solutions to communities worldwide. Through her inspiring journey from management consulting to non-profit leadership, Shilpa demonstrates the significant impact of investing in fundamental human needs and championing women's voices. Discover how prioritizing clean water and effective sanitation solutions can lift entire communities out of poverty. Shilpa's story of leaving a successful corporate career to pursue her passion offers valuable insights for anyone looking to make a meaningful difference in the world. Key Takeaways The crucial link between water, sanitation, and poverty reduction. The impact of empowering women in community-centric projects. The logistical and emotional aspects of transitioning to a purpose-driven career. The importance of partnerships with local organizations for sustainable change. Overcoming fear and taking courageous steps towards your passion. Understanding the sacrifices and rewards involved in social entrepreneurship. The power of daily rituals to maintain focus and drive. Why team engagement and celebration are critical in sustaining growth and impact. How to contribute to Surge For Water's mission or identify your own path for social impact. Podcast Timestamps 0:00 - Safe Water and Sanitation Impact 4:19 - Global Water Crisis: A Worldwide Issue 7:50 - From Corporate Ladder to Social Purpose 13:23 - Embracing Minimalism: Leaving Corporate Life 15:41 - Crab Mentality and Breaking Through 18:55 - Excellence Even When Departing 22:16 - Togetherness, Inspiration, and Rituals 25:11 - Rediscovering Motivation and Purpose 28:55 - Inspire Action, Explore Possibilities Favorite Quotes Commitment & Courage: “The fear is just this little thing, and you can get over it... It's this ripple effect.” Passion with Purpose: “Do something that you're really passionate about because it's going to be necessary to fuel you during those difficult years.” Episode Resources: https://leadersoftransformation.com/podcast/health/529-ending-poverty-with-safe-water-sanitation-and-hygiene-with-shilpa-alva    Check out our complete library of episodes and other leadership resources here: https://leadersoftransformation.com ________

Lots of healthy disagreement in this week's THAT WAS THE WEEK tech show with Keith Teare. We debate the impact of AI on coding jobs, with Keith suggesting that while traditional coding skills may become less important, system architecture and AI guidance skills will be crucial to maintaining the value of human labor. We also discuss the rise of early-stage unicorns, military-tech AI start-ups, and disagree strongly on the status of billionaires, with Keith arguing that it's “not hard” to be a billionaire in Silicon Valley today. Here are the five KEEN ON takeaways from today's conversation:* Divergent Market and Valley Sentiment: While the stock market is having its worst performance since Trump's inauguration, Silicon Valley remains optimistic, particularly about AI. Keith argues there's no short-term correlation between Silicon Valley sentiment and market performance.* Evolution of Tech Skills: The rise of AI is changing the nature of technical skills needed in startups. Keith suggests that traditional coding skills are becoming less crucial, while the ability to architect systems and guide AI is becoming more important. He notes that universities are already adapting their computer science programs to include AI.* Rise of Efficient Startups: AI is enabling lean startups to do more with fewer people. Keith uses his own company Signal Rank as an example, noting they've built a complex system with just five people, two of whom are coders, highlighting a shift in how startups can be built efficiently.* Military-Tech Convergence: There's a growing trend of Silicon Valley companies entering the defense sector, exemplified by Saronic raising $600 million for autonomous warships. This represents a broader shift in how military technology is being developed and funded through private companies.* Debate about Wealth Creation: The conversation concludes with a debate about wealth accumulation, sparked by Robert Reich's controversial X post about billionaires. Keith argues that technology's global reach and distribution capabilities have made it easier than ever to build valuable companies, with Andrew strongly disputing the idea that becoming a billionaire is "not that hard."That Was The Week - February 22, 2025With Andrew Keen and Keith TeareAndrew Keen: Hello everybody. It is Saturday, February the 22nd, 2025. The last Saturday in February, the last Saturday we're going to do That Was The Week tech roundup. It's been an odd week. On the one hand, the stocks notched the worst week since Trump's inauguration six weeks ago. It's been a long six weeks. According to the Financial Times, the geopolitical rupture, which of course has been caused by Trump, has sparked a quiet market rebellion. Niall Ferguson had an interesting piece in today's Wall Street Journal about the demise of the United States because of its massive debt, and Elon Musk has been continuing to make a public fool of himself this week, waving a chainsaw and pretending to be an Argentine politician, which I'm not sure reflects that well on him. However, in spite of all that bad news, Keith Teare's That Was The Week newsletter is actually very optimistic. Unicorns are back, according to Keith, and we have an image, of course, created by AI of these imaginary beasts horses with horns. Keith is joining us, as always, from Palo Alto, the home of optimism. Keith, do you think it's coincidental that suddenly everyone is optimistic again in Silicon Valley whilst the market is sliding to those two things in an odd way, kind of go together?Keith Teare: There's no correlation between Silicon Valley and the markets at all in any day to day sense. There's long term correlation, but not short term. Silicon Valley is having a moment because of AI, and Grok Three was launched this week. Crunchbase launched its new AI driven data platform, and the CEO declared that historical data is dead, meaning only future predictive data is any good anymore.Andrew Keen: And historical data being dead. The future is predictive intelligence. What does that mean?Keith Teare: He means that it's now possible, because of AI, to see patterns and trends and predict them. Just knowing the past is not the point anymore. Obviously it's stretching a point. You still need the history from the past to see the trends. But he's saying the needle has turned from looking backwards to predicting the future because of data. That's true in biology as well. There's a massive arc this week announced a new model that understands DNA and can predict the likelihood of solving diseases.Andrew Keen: Your editorial this week, Keith, is quite personal. You know that as the person in charge of Signal Rank, your startup, AI has been remarkably helpful in it. You refer in the editorial to an interesting piece in the New York Times about how AI is changing Silicon Valley build startups like your own Signal. What does your experience at Signal Rank tell us about the future of startups?Keith Teare: Signal Rank is five people. Two of us have coding skills. We've raised $5 million ever to spend on building Signal. All the other money we raised is to invest in companies. That article is focusing on the fact that it's almost like the Lean Startup story from the early 2000s, except it's true this time, because the most expensive thing in a startup is people. And the one thing you need less of is people. That's a massive shift. Of course, if you're building large language models, the opposite is true, because the most expensive thing is GPUs, which you pay Nvidia for. And that's super expensive. But everything else that's sitting on top of that is getting faster, cheaper and better.Andrew Keen: You also refer to a New York Times piece about how AI is prompting an evolution, not an extinction for coders. Your son's a coder, in a sense, you're a coder. Ultimately, one and I was at this thing with Tim Draper a couple of weeks ago where he was talking about companies, billion dollar companies built and managed by single people won't ultimately make most coders extinct. Maybe not all. But when founders like yourselves simply become coders and you won't have the need for other help.Keith Teare: I make the point in an editorial that I didn't write a single line of code, but I've built a very complex system with lots of AI agents working together and delivering results for users. Learning to code is going to be a low requirement. A very high requirement is learning to architect and guide the AI because the AI can code, but it can't imagine systems to build or know when it got it right or when it got it wrong. The skill base is going to shift to what normally would be the domain of a product manager who has coding skills and can understand what's happening and can understand what it can ask for and what it can't ask for. But coding itself, learning Python, learning JavaScript or Java? Probably less essential.Andrew Keen: So what happens to kids like your son who just graduated and now works in Silicon Valley as a coder?Keith Teare: He'll still be needed for some time. In his company, they're not allowed to use AI yet. It's a little bit like dying skills always protect themselves until they can't. Engineers that are defensive or companies that are defensive about using AI are going to fall behind a little bit. But eventually everyone gets there because it's just a better way of doing things.Andrew Keen: You're an innovator and instinctive in terms of innovation. But are people going to start going to college and doing majors and working with AI rather than learning how to code? Will computer science be really about how to ask the right questions and ask it to do the correct things?Keith Teare: Yes, but to do that you need to understand systems architecture. My youngest son just got an offer from my old university in the UK, Kent, and it's for a course called Computer Science and Artificial Intelligence, so they're already evolving the courses to teach the new skills. I think it's going to be imperative if you can talk to a machine and you can imagine what you want it to build. Imagine you could describe to a machine the website you'd really like for Keen on America, and it would build it, and then you'd look at what it built and say, no, I didn't mean that, I meant this. It gives you massive power to produce things.Andrew Keen: And I think it's also true with writers. I'm not a coder. But the thing with AI is it's not designed to replicate human writing. It's designed to answer questions and organize ideas in ways that are instant as opposed to taking hours or days for humans. So it's similar in that sense. Meanwhile, let's go back to your unicorns. It's all coming out of Crunchbase that your wife works for. She writes for it. And what is Crunchbase telling us this week about quote unquote minting early stage startups? Are unicorns back in fashion? We haven't talked about unicorns for about a year. We talk about them every week.Keith Teare: The rates of unicorn production declined massively from 2021 onwards and reached the bottom last year.Andrew Keen: While the market was strong and now it's falling and unicorns are back.Keith Teare: This article is specifically about early stage unicorns. These are unicorns that become unicorns at a series A or a series B round. They're raising very large sums of money. The top six series A raises this week all raised more than $50 million.Andrew Keen: And the average valuation I guess early round has jumped to 3.3 billion. But doesn't the unicorn term become slightly absurd if you're raising hundreds of millions of dollars? It's given that you're going to be a unicorn. But does that really mean anything?Keith Teare: If you try to put it into a rational framework, the amount of money put into a company and the valuation is determined by supply and demand and likely outcomes. Investors who are writing these checks are making a calculation of what this company will be worth in the next five to ten years. They're writing checks appropriate to a gain of at least ten times that money. They're projecting into the future a likely outcome from writing the checks and the competition to invest in these companies is so intense that the checks get bigger earlier. Obviously that creates risk. The risk is that you're making the call too early and you're going to be wrong in your predictions. The upside is that you know you're right and you'll be smiling all the way to the bank. That's just the nature of any technology transfer.Andrew Keen: Is this different from any other hysteria boom? Just the numbers are larger. Is this different from the dot-com boom where huge amounts of money were poured in? Most companies failed. Some succeeded, like Amazon or like web 2.0, or like social media or like crypto.Keith Teare: It's very similar. It's more like the gold rush because there really was gold. There really is gold. Even in the dot-com boom, the asset class of venture capital did very well. Individual investments failed, but the asset class as a whole did very well. When you allocate to a tech boom like AI really is and the AI boom is real, there's real value being produced and real change in human experience that's going to generate lots of money. Placing those bets at the asset class level makes sense. Individual investments is a totally different story.Andrew Keen: You also refer to Hunter Walk, who is a very smart guy. He said, you have to assume every company will have access to the same LLMs and voices. The challenge then is to build a company that thrives despite this reality. Given the commodification of AI and all these platforms from xAI to OpenAI to Anthropic AI to Google Gemini, that are basically now all the same. We're seeing this commodification of LLMs. Doesn't that point to a weakness in this AI hysteria?Keith Teare: You have to distinguish between LLMs, reasoning agents and agents that can do things. This week, Grok Three was launched. It's very good, by the way. But it's only a little bit better than all the others. So it didn't get the attention that say deepfaked.Andrew Keen: And next week someone will come out with something else that will be a little better. And as this race continues, the differences between the products will become less and less.Keith Teare: But for you and me, that's fantastic. You use Anthropic, I use Perplexity, I use Claude, we're basically getting free intelligence to do work.Andrew Keen: I wonder whether in that sense it's rather like the early days of the internet where we got a lot of stuff for free, and then everyone woke up and started charging. I mean, we are paying. I pay my $20 a month to Anthropic. You pay your monthly fees, but it's still pretty small amounts of money.Keith Teare: OpenAI now has 400 million daily active users and is making billions of dollars.Andrew Keen: I hope so because it's raised tens of billions of dollars.Keith Teare: But that is the game. Think of the Andrew Keen world. You wouldn't want to constrain yourself to investing almost nothing and making almost nothing. You want to invest as much as possible as long as you know you can make more than that back.Andrew Keen: On the unicorn front, you've been at this rodeo before many times. You're about as experienced as it gets. Are you taking these arguments about unicorns seriously, or should we be taking them like unicorns themselves with a pinch of salt?Keith Teare: When you build startups, the valuation of the startup is not even in your mind as a variable. You're just building whatever your vision is and it costs money to build it. So you're raising money. You sell shares in your company at the highest price you possibly can. It's good news if you're a unicorn from the point of view of the company you're building. Founders don't really think about valuations as much as they think about how much money they need and what they're going to do with it. Normal people read the headlines and think that Silicon Valley is awash with irrationality. It isn't really true.Andrew Keen: Well, you're providing us with those headlines. One of the other pieces you linked to this week is from the FT about Silicon Valley fighting EU tech rules with backing from Trump. Most of the news this week has been about Trump outside technology. It's Trump changing the rules in terms of big tech and particularly Europe and tariffs completely.Keith Teare: Coinbase announced yesterday that the SEC has withdrawn its lawsuit against Coinbase. That's the latest little indication of the trend. There are rumors that Ripple, which was also subject to an SEC case, will have that case withdrawn. The Trump administration does not want to stand in the way of big tech or little tech for that matter, and it sees Europe, rightly so, as a bit of a backwater. The zeitgeist is changing. Even in Europe, the innovators are fairly pro the Trump message even if they're not pro Trump. The need to innovate and relax constraints.Andrew Keen: The German economy now seems to be in crisis or German culture is in crisis. But they probably left it too late. The horse or the unicorns, so to speak, has left the barn here, hasn't it?Keith Teare: Apple yesterday announced that it's turning off encryption in Europe, in the UK now, not the whole of Europe, because the UK asked for a backdoor. So now UK users of the iPhone have no security on their phones because Apple, rather than comply with a backdoor, would turn the whole security layer off. That's going to be a bit of a trend. The governments trying to control tech, especially if they're snooping on their citizens. Tech is not going to bend over and agree with them anymore. And Trump is going in the opposite direction. He's not trying to get them to do back doors.Andrew Keen: The interview of the week, my interview was with Tim Wu, who was perhaps the most influential critic of monopoly Big Tech in the Biden administration. He has an interesting new piece out on decentralizing capitalism. With the help of Claude, we came away with five points from my conversation with Wu. It's all about decentralizing capitalism, getting away from monopoly capitalism, which I think he sees in companies like Google and Facebook and even OpenAI. I know you're not a big fan of regulation, but do you think Wu has a point? He's in favor of decentralizing capitalism. He's not against the market. He's in favor of innovation.Keith Teare: What does he mean? Because you could frame that as being nation states that are too centralized or you could frame it that big tech is too centralized. How does he frame it?Andrew Keen: He frames it as capitalism lends itself to a winner take all economy. He goes over the argument that America has always been a more innovative and wealthier society when you attack the monopolies, whether it's the oil monopolies, the railroads, pharma. And the same needs to be done now to unleash creativity, to unleash guys like yourself. One of your close friends, Lina Khan, was on MSNBC this week, talking about what she calls an anti-monopoly hunger in America. I'm not sure whether that's an exaggeration, but certainly there is an anti-monopoly feeling, both on both sides of the aisle. It's one of the few things that unite Democrats and Republicans, isn't it?Keith Teare: No, I disagree. The zeitgeist is exactly the opposite. The desire to control, especially big tech is nonexistent. The Democrats live in their own bubble world on MSNBC, and they really don't know how normal people think. Most people think Google's awesome. They think Amazon is awesome. They like using AI. More and more people are using it.Andrew Keen: You can like using AI and not be in favor of monopolies. That's two different subjects.Keith Teare: Normal people don't even use the word monopoly. It's not a word in the normal lexicon. It's a purely political word, used only in the circles of the Democratic Party that have this kind of Stalinist influence. The word state monopoly capitalism came out of Stalin.Andrew Keen: But I think you need to read Wu's piece on decentralizing capitalism, because he's as much a critic of Stalinism and centralization as you. He uses models from postwar East Asia, particularly Taiwan, and of course, the Danish model to talk about reforming the US. So what would you advise guys like Wu to be arguing? Should they just throw in their chips with Donald Trump and say you're right?Keith Teare: Where I would agree with them, and this is the common thread where we can agree, is capitalism has the tendency to create what I think of as greater socialization. You get bigger and bigger units, more interconnected. The interconnected piece is super important. It's not just that they're big, they're interconnected and that tends to be global. There's a globalizing tendency within capitalism. As you globalize and you socialize production, small individual industries tend to go by the wayside. Artisan industries. All of that is true. But you don't fix that by trying to break it up. The real social good is that the human race increasingly becomes interconnected and interdependent. That's a good thing. What's wrong is the private ownership of the wealth that it produces.Andrew Keen: Last week we talked about Alva van Gogh's critique of Vance's Paris speech, although he agreed with it in part. This week, you connect with Albert's humanist vision for AI. The speech at the Paris AI summit he would have given. What is Albert's vision?Keith Teare: It's a little bit 1960s cumbayah-ish. I am one of those, so I agree with him. But it's basically saying that AI is a tool for humanity, not a tool against humanity. And he makes the case for that. He doesn't say there are no safety risks, but he minimizes safety risks and places human good first, which I think does correlate to Tim Vance. It's an opportunity to be taken, not a safety risk. So I think he's kind of on the same page as Vance, to be honest.Andrew Keen: Whenever anyone uses the word humanist, it always makes me slightly skeptical. I'm not entirely sure what it means. I mean, who's anti-humanist except for a few Marxist philosophers in Paris? Meanwhile, lots of other tech news. Microsoft announced what it sees as a breakthrough in quantum. Is that right, Keith?Keith Teare: You and I probably are not clever enough to know, but I think we are safe. The answer is yes. That headline says they've created a new state of matter, and that pertains to something called a topological qubit, which is a qubit that can be programmable. And they're so tiny and there's so many of them that a quantum computer can do calculations at much greater scale, much faster than anything before. And they claim to have reduced this new state of matter down into a chip that can be plugged into a computer, an electrical computer, not a quantum computer, and can run. And the claim is that that will accelerate quantum computing by decades, to the point where there are promising programs that mean something within five years. And so that's a new timeline from Microsoft.Andrew Keen: I think quantum is like we're going to talk about it and talk about it and talk about it, and everyone will be skeptical. Some people will say it's for real, and then suddenly something will come along, the equivalent of OpenAI or ChatGPT and quantum, and it will be real. But that certainly isn't this week. Meanwhile, your startup of the week is exactly what you've been talking about. A unicorn Saronic, which raised this week $600 million to mass produce autonomous warships. It's another example of how Silicon Valley and the Pentagon and the defense industry seem to be becoming one. Tell us about Saronic.Keith Teare: Saronic is part of that trend for Silicon Valley and military spending to converge. The same investors in Saronic are also in Anduril and some of the other companies we talked about from time to time, space as well. So it's symptomatic of two things. The first is militarized investment coming out of Silicon Valley, and the second is the valuations. I should disclose, by the way, that Signal Rank owns shares in Saronic. So this was good news for us this week.Andrew Keen: Or at least your investors own shares. It's interesting that this week Palantir also has done very well for the first few weeks of 2025. But it also crashed. This is a very frothy market, tech military startups isn't it?Keith Teare: I wouldn't say crashed. It's up like 200%. If you're an investor in Palantir and you've been holding, you wouldn't be too upset by this pullback. The world we're living in, and I'm not a fan of this by any means, but military investment by private companies selling to governments is going to be a rising trend because governments can't really innovate the military. They're so stuck with old fashioned views of what conflict might look like. It's interesting that even Musk and DOGE this week and Trump announced they're going to try to reduce the U.S. military budget by 10% annually.Andrew Keen: And they've seen some cuts. And I think when historians look back, the rise of companies like Saronic, the DOGE initiative, and the behavior which I'm like most people, I think rather critical of, of pulling back from Ukraine, they're all going to be part of the same narrative. Something is profoundly changing here on the military industrial, but the military political from the US's involvement in the world and the technological piece of this.Finally, post of the week and it comes back to the conversation you and I were just having about Tim Wu. Robert Reich, a well-known MSNBC type who was in the Clinton administration, posted that there are basically five ways to accumulate $1 billion: profiting from a monopoly, insider trading, political payoffs, fraud and inheritance. And Brad Gerstner, amongst others, was horrified with this. He said it was such a terrible, bitter and sad take on America. I'm assuming you're in the Gerstner camp, Keith.Keith Teare: I am, but that isn't why I posted it. I posted it because I wanted to focus on the absolute chasm between the democratic intellectual elite and the rest of us. Robert Reich almost is saying that you have to be a criminal to get rich. And that isn't how most people think.Andrew Keen: The American dream, right? But I, being a great fan of Reich, think he is the dinosaur of dinosaurs, but he isn't saying that. He's talking about being a billionaire. That's not being rich. So you have to distinguish.Keith Teare: This might be shocking to the listeners and maybe even to you, but it isn't that hard to become a billionaire if you do the right things these days, because 4 billion people on Earth are consuming technology outputs at increasing rates and paying for that. Being a billionaire is like what used to be being a millionaire. And it's only going up.Andrew Keen: I've got my title of this week's show Keith. "Keith Teare says it's not that hard to be a billionaire." How close are you to being a billionaire?Keith Teare: I've been very close twice in my career.Andrew Keen: No you haven't. When?Keith Teare: Absolutely have. Both RealNames and Easynet were valued at well over $1 billion.Andrew Keen: Yeah, but you didn't own the whole thing.Keith Teare: I owned a lot. And by the way, it was early in the life of the companies, and that was in 1994 and 1999. In 2025, those would be small outcomes. Today's outcomes, getting a company to be worth $1 billion happens early. That early stage unicorns point happens early.Andrew Keen: But let's be clear as well. What Reich is talking about is not billionaires. And as I said, I'm not particularly sympathetic to what he's saying either. But he's talking about real billionaires, people with $1 billion in the bank or with investors.Keith Teare: Let's just ask this question. Look back at what Reich says, and let's answer a few questions. Where would the brothers who run Stripe fit on that list? They're worth much more than $1 billion. They're not anywhere on that list. Where is Musk on that list? Where is Bezos on that list? Where are the founders of Google on that list?Andrew Keen: No, I agree with you. I think that he's wrong to say there are basically five ways to accumulate $1 billion: profiting from monopoly, insider trading, political payoffs, fraud and inheritance. You're absolutely right. But my disagreement with you is it's still incredibly hard to be a billionaire. How many billionaires are there in the US?Keith Teare: Of course it's hard.Andrew Keen: But you just said it was not that hard to be a billionaire.Keith Teare: Let me tell you what I mean by that. It's the easiest it's ever been, and it's going to get easier.Andrew Keen: Or it's easiest it's ever been because of inflation.Keith Teare: No, because of the scale of distribution networks and the revenues that come back from them. It used to be super hard. When I did Easynet, we had to put floppy disks on the front of magazines to distribute our software. When I did my most recent startups, you put an app in two app stores, and it's in the whole world the next day. And so the flow of money that comes from the ease of distribution of software to people who can pay for it if they like it, has completely changed the dynamics.Andrew Keen: I take your point. But coming back to this issue, how do you consider wealth? Who is rich? How much do you have to earn?Keith Teare: I think rich is totally subjective from your point of view. I thought I was rich when I didn't have credit card debt back in the day.Andrew Keen: Meaningless term, then. It's just entirely subjective.Keith Teare: Yes, but you can build the pyramid of wealth in terms of a smaller number of people at the top with very large amounts of wealth and go down to the bottom where lots of people have nothing. And that pyramid will change its shape and the scale at different levels through history, usually in a positive direction. That's one of the results of the socialization of production and the coming together of the human race into a single GDP growth. There's never been a period in human history recently where that pie or pyramid hasn't improved in both scale and distribution.Andrew Keen: As a bit frothy Keith, your new middle name is Keith "It's not that hard to be a billionaire" Teare. But coming back to Reich, I do agree with you. I think his approach is absurdly negative and reactionary, and the idea that you can't become a billionaire unless you're basically cheating, unless you're an inside trader or fraudulent or inherit money from someone else. He couldn't be more wrong on that, given, as you say, the Stripe guys, the Google guys, the Amazon people, even Musk. I'm no great fan of his but he didn't cheat to become a billionaire.Keith Teare: And you've got to believe, and this is why I put it in, that what he's saying is received wisdom in the minds of people like Lina Khan and Elizabeth Warren.Andrew Keen: That you're going to pick on your friend Lina Khan and Tim Wu as well. Wu teaches at Columbia. I wonder what Wu would say about that. I wonder whether Wu would argue that in a decentralized capitalism, it would be possible to be a billionaire. I'd have to get him back on the show to talk about that. Would we want a society, Keith? A decentralized capitalism where nobody was a millionaire, where the wealthiest people were worth 50 or $100 million?Keith Teare: No, I think the nightmare scenario for the future is that as production socializes and globalizes, a very small number of people control the wealth. But I think that's the right place to discuss how does the wealth get distributed to everyone? So you uplift human life, not just a few individuals, but I don't think you achieve that by trying to break up monopolies.Andrew Keen: The point is, it's not even breaking up monopolies. Reich's point is that one way to get $1 billion is to profit from monopoly. But the Google people, it's back to Peter Thiel's argument. Any entrepreneur wants to be a monopoly, that's the nature of doing startups. You want to win and winning becomes a monopoly, right? For better or worse. Google didn't start as a monopoly. Maybe it is one now because it's successful.Keith Teare: That's correct. If everyone was a failure, there'd be no monopolies. It's only success that creates market power and monopolies. It's a little bit like the word fascist. It's become a swear word to describe anything big. And fascist has become a swear word to describe anyone you disagree with. The truth is, these words mean things. Monopolies do get built. Google isn't one, in my opinion. And when they do, there's usually benefits that people are enjoying, which is why they're successful. And the key is how do you transition the world from massively concentrated private wealth to widely distributed aggregate wealth?Andrew Keen: And that's not about breaking up companies.Keith Teare: No, it's about distributing wealth, not breaking up companies.Andrew Keen: Also with Reich, there are lots of politically responsible or politically liberal billionaires. Reed Hoffman comes to mind. We talked about him last week. Finally, and this comes back to your point, Gerstner had another interesting post this week. He said the DOGE dividend could be a massive, game-changing legacy for Trump. Just one day of DOGE savings, apparently - this is what they claim, who knows whether they're really saving it - $3.7 billion could fund a private investment account with $1,000 for each child born in America. With just a little added per year, this could grow to $200,000 by age 30. Do you think Trump needs to do something radical on this front because he's not getting a great deal of good press on DOGE? A lot of people are losing their jobs every day. There are heart-rending stories of laid-off people. And it's not the billionaires losing their jobs. They're being fired by the billionaires. It's people working at poorly paid jobs in the first place. So does he need to do something with all the money he's supposed to have saved? Maybe in terms of a sovereign wealth fund or something more innovative?Keith Teare: What Gerstner is talking about there is about the distribution of wealth. It's one example of it. I think it's unlikely that Trump has the DNA to really follow through on anything like that. I don't think Donald Trump has any kind of social awareness at all about uplifting everybody. I do think there are people that do think like that. Sam Altman is one of them, and Reed Hoffman may be another, where the question of if there is abundance, how does everyone benefit from it? That's a real question. Gerstner's idea is not terrible, but I think it's a macro idea. There's a much bigger conversation needed than how to deploy the DOGE savings.Andrew Keen: I agree with you. And I think that I also agree with you on the Reich front that his kind of thinking, which is purely negative, is pointless. And what's missing on the progressive side amongst Democrats are creative, innovative thinking about the redistribution of wealth, rather than just taxing the rich or making it illegal to be a billionaire.Keith Teare: Yes.Andrew Keen: Well, we're in agreement, Keith.Keith Teare: Shocking.Andrew Keen: Shocking agreement. Although we disagree, I think it is still hard to be a billionaire. One thing I can guarantee is I've never been close and I never will be a billionaire. You say you've been close. What are the chances in the next few years, Keith, that you're going to be a billionaire from Signal Rank?Keith Teare: Don't even think about it. I think about what Signal Rank can do for everyone else. And if it does well, I'll do well.Andrew Keen: Go on bro. If it does well, I hope you'll pay me for this show. Keith Teare, publisher of That Was The Week. The man who argues that it's not that hard to be a millionaire. It's still a little hard, Keith, but we will be back next week to talk more billionaires, unicorns, AI, and everything else in the world of tech. Have a great week and we'll be back at this time next week. Thanks, Keith.Keith Teare: Bye. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe

El Dr. Juan Carlos Pérez-Alva, cardiólogo intervencionista, nos habla sobre la hipertensión arterial, sus causas y tratamientos. La hipertensión, conocida como el "asesino silencioso", puede llevar a infartos y accidentes cerebrovasculares si no se controla. Conéctate en Tamara con Luz en MVS, de lunes a viernes, de 10:00 AM a 01:00 PM por MVS 102.5 FM.See omnystudio.com/listener for privacy information.

Fluent Fiction - Swedish: A Winter's Decision: Navigating Dreams and Duty Find the full episode transcript, vocabulary words, and more:fluentfiction.com/sv/episode/2025-02-16-23-34-01-sv Story Transcript:Sv: Snön låg som ett vitt täcke över den gamla familjegården i Österlen.En: The snow lay like a white blanket over the old family farm in Österlen.Sv: Det var kallt, och luften kändes skarp mot huden.En: It was cold, and the air felt sharp against the skin.Sv: Alva drog sin varma sjal tätare om axlarna medan hon tittade ut över fälten från köksfönstret.En: Alva pulled her warm shawl tighter around her shoulders as she looked out over the fields from the kitchen window.Sv: Farmors porslinsfigurer och gamla svartvita fotografier prydde hyllorna.En: Grandma's porcelain figures and old black-and-white photographs adorned the shelves.Sv: Mellan tankarna på arbetet och den kommande våren gnagde en oro inom henne.En: Amid thoughts about work and the coming spring, a worry gnawed at her.Sv: Emil hade varit tyst den senaste tiden.En: Emil had been quiet lately.Sv: Emil satt vid köksbordet, stirrade ner i sin kaffekopp.En: Emil sat at the kitchen table, staring down into his coffee cup.Sv: Han tänkte på världen utanför gården, längre bort från de ändlösa raderna av grödor.En: He thought about the world outside the farm, farther beyond the endless rows of crops.Sv: Han längtade efter städerna, efter äventyret.En: He longed for the cities, for adventure.Sv: "Vi måste börja planera för sådden," sa Alva, för att bryta tystnaden.En: "We need to start planning for the sowing," said Alva, to break the silence.Sv: Hennes röst var mjuk men bestämd.En: Her voice was soft but firm.Sv: Emil såg upp.En: Emil looked up.Sv: Det var något hon behövde veta.En: There was something she needed to know.Sv: "Syskon," började han försiktigt, "jag.En: "Sister," he began cautiously, "I...Sv: jag har funderat.En: I've been thinking."Sv: " Hans röst dröjde i rummet.En: His voice lingered in the room.Sv: "På vad då?En: "About what?"Sv: " Alva såg bekymrat på honom, och Maja, som satt i soffan med en bok, lyfte blicken nyfiket.En: Alva looked at him worriedly, and Maja, who was sitting on the couch with a book, looked up curiously.Sv: "På att kanske åka iväg," sa Emil tyst.En: "About maybe leaving," Emil said quietly.Sv: Alva kände hur magen knöt sig.En: Alva felt her stomach knot.Sv: "Vi behöver dig här," svarade hon snabbt, nästan som en reflex.En: "We need you here," she replied quickly, almost as a reflex.Sv: "Jag vet, men jag behöver också tänka på mig själv.En: "I know, but I also need to think about myself."Sv: "Maja reste sig och gick fram till bordet.En: Maja stood up and walked over to the table.Sv: "Emil, tänk på vår framtid här," sa hon med stora, hoppfulla ögon.En: "Emil, think about our future here," she said with big, hopeful eyes.Sv: Alva sänkte blicken mot bordets slitna yta.En: Alva lowered her gaze to the worn surface of the table.Sv: Huset knakade i vinden som om gården själv lyssnade på deras konflikt.En: The house creaked in the wind as if the farm itself was listening to their conflict.Sv: De behövde prata, nu, innan det blev för sent.En: They needed to talk, now, before it was too late.Sv: Stunden var kommen.En: The moment had come.Sv: Utanför föll en tyst snöstorm in över gården.En: Outside, a silent snowstorm rolled in over the farm.Sv: Flingorna dansade i virvlar.En: The flakes danced in swirls.Sv: "Kom så tar vi en promenad," sa Alva plötsligt och tog på sig jackan.En: "Come, let's take a walk," Alva said suddenly, putting on her jacket.Sv: "Vi behöver reda ut detta.En: "We need to sort this out."Sv: "De steg ut i det vita landskapet.En: They stepped out into the white landscape.Sv: Snön knakade under deras stövlar.En: The snow crunched under their boots.Sv: Efter en stunds tystnad sa Emil, "Alva, jag vill upptäcka mer, se mer.En: After a moment of silence, Emil said, "Alva, I want to discover more, see more."Sv: "Alva stannade och såg på honom.En: Alva stopped and looked at him.Sv: "Jag förstår, men vi måste klara av våren först.En: "I understand, but we need to get through spring first.Sv: Farm behövs fortfarande.En: The farm is still necessary."Sv: "Emil kände lättnaden av att bli hörd.En: Emil felt the relief of being heard.Sv: "Jag lovar, efter skörden," sa han slutligen.En: "I promise, after the harvest," he said finally.Sv: "Då åker jag.En: "Then I'll leave."Sv: "Alva nickade sakta.En: Alva nodded slowly.Sv: "Okej.En: "Okay.Sv: Då tar vi detta tillsammans.En: Then we'll tackle this together."Sv: "När de återvände in i huset var spänningen fortfarande där, men nu uppblandad med en respekt för varandras drömmar.En: When they returned to the house, the tension was still there, but now mixed with a respect for each other's dreams.Sv: Maja log mot dem och sade "Nu är vi redo för våren.En: Maja smiled at them and said, "Now we are ready for spring."Sv: "Vintern fortsatte med sitt stilla sus och snöflingorna föll som bomull över gården.En: The winter continued with its gentle whisper, and the snowflakes fell like cotton over the farm.Sv: Alva och Emil visste att vägen framåt skulle bli lång, men de skulle gå den sida vid sida, om än kanske bara för en säsong till.En: Alva and Emil knew that the road ahead would be long, but they would walk it side by side, even if maybe just for one more season. Vocabulary Words:blanket: täckesharp: skarpporcelain: porslinsadorned: pryddegnawed: gnagderows: raderadventure: äventyretsowing: såddensilence: tystnadenworry: ororeflex: reflexcreaked: knakadeconflict: konfliktmoment: stundsilent: tystflakes: flingornaswirls: virvlarlandscape: landskapetnecessary: nödvändigtharvest: skördentackle: reda uttension: spänningenrespect: respektwhisper: susroad: vägworn: slitnalonging: längtadestare: stirraleave: åka iväghesitated: tvekade

When will Alva stop talking about her hometown?? How Black Sabbath are the reason Ghost exist today and who do we think Papa V Perpetua is??

Shilpa Alva is the visionary founder of Surge for Water, a women-led, women-centered nonprofit dedicated to providing marginalized global communities with access to safe water, sanitation, hygiene, and menstrual health solutions. Under Shilpa's leadership, Surge has impacted over 1 million lives and created more than 2,000 community jobs, while advancing sustainable water equity around the globe.Shilpa's journey—from her background in engineering and corporate consulting to full-time social entrepreneurship—is a compelling example of how diverse experiences can lead to impactful change. We explore:The critical importance of water equity and its connection to global health, education, and economic development.How Surge for Water's innovative, community-led solutions are transforming lives in marginalized communities.Shilpa's unique leadership perspective and her advice for aspiring social entrepreneurs.Don't miss this powerful conversation about the intersection of water sustainability, advocacy, and the global fight for equity.Links & Resources:Shilpa Alva on LinkedInhttps://surgeforwater.org/https://www.linkedin.com/in/shilpa-alva-858b841/  Shilpa Alva at TEDx

Episode Notes:Charles Wayn's Web3 Evolution: From DLive's decentralized live streaming platform to the evolution into Galxe, a Web3 powerhouse, Charles shares his journey of innovation in crypto.Introducing Gravity: The launch of Gravity, a Layer 1 blockchain designed for high-performance and cross-chain functionality, is a game-changer. Charles explains how Gravity provides a scalable, decentralized solution for bridging multiple blockchain ecosystems with lower costs and higher speeds.Web3's New Era of Community Building: Learn how Galxe is reimagining the way Web3 communities grow, engage, and thrive. With a rewards platform that offers customizable quests and tokenized loyalty programs, Galxe is helping projects reach their full potential.AI Meets Blockchain: Charles talks about the integration of AI in crypto with tools like Alva, Galxe's AI copilot for crypto research, which empowers users and developers to explore, analyze, and optimize blockchain projects with real-time insights.Key Takeaways:06:45 - Gravity's cross-chain capabilities and how it simplifies decentralized applications' interactions across multiple blockchains.13:15 - Galxe's tokenized loyalty points system and how it can reshape reward structures for Web3 projects.21:00 - The seamless integration of AI with blockchain — why Alva could be the key to better crypto research and project management.28:30 - The broader implications of Gravity's high-performance Layer 1 blockchain on the future of Web3 infrastructure. Thank you for listening to The Charlie Shrem Show. For more free content and access to over 400 episodes, visit www.CharlieShrem.com.

Swedish-Irish music fan Alva Dunne from Malmö is one of three hosts for a new podcast about Melodifestivalen - the annual competition where Sweden's Eurovision entry is chosen - that is flying up the charts!The 11-year-old is a life-long lover of all things Eurovision and Mello, and she talked to the Irish In Sweden podcast about what she likes about the competition, this year's entries and who at home is the better singer - mamma Linn, or dad Kevin!

Episode SummaryA proprioception-enthusiast and a thespian walk into a podcast booth. Together, they engage with scholars from three different fields outside of those traditionally working with and through the sense of proprioception. From spatial music mixing, to arts education, to English literature, our hosts learn how these scholars understand and apply the sense of proprioception for their work. Through the engagement process, the proprioception-enthusiast and the thespian come to understand the affordances of proprioception for framing bodies in space and time and refigure how they understand the space between you and me. Works CitedMerrill, Gary. “Proprioception and Balance” from Our Intelligent Bodies. Rutgers University Press, 2021, De Gruyter academic publishing, pp. 68–89. https://doi-org.lib-ezproxy.concordia.ca/10.36019/9780813598550.Noë, Alva. Action in Perception. MIT Press, 2004.Oliveras, Pauline. “Rhythms (1996).” Deep Listening: A Composer's Sound Practice, iUniverse, Inc., Lincoln, Nebraska, 2005, pp. 48–49.Works ConsultedHan, Jia, et al. “Assessing Proprioception: A Critical Review of Methods.” Journal of Sport and Health Science, vol. 5, no. 1, Mar. 2016, pp. 80–90. PubMed Central, https://doi.org/10.1016/j.jshs.2014.10.004.Hickok, Gregory. The Myth of Mirror Neurons. W.W. Norton & Company, Incorporated, 2014.Starr, Gabrielle G. “Multisensory Imagery.” Introduction to Cognitive Cultural Studies, edited by Lisa Zunshine. Johns Hopkins University Press, 2010.Show NotesMechanical Buttons (DaVinci Resolve Advanced Panel) by PixelProphecy -- https://freesound.org/s/497026/ -- License: Attribution 4.0End Credits Music by vibritherabjit123 -- https://freesound.org/s/738579/ -- License: Attribution 4.0Walk - Gravel.wav by 16FPanskaStochl_Frantisek -- https://freesound.org/s/499245/ -- License: Attribution 3.0snare 2 SMALLer.wav by Logicogonist -- https://freesound.org/s/209884/ -- License: Creative Commons 0right x small crash.wav by Logicogonist -- https://freesound.org/s/209870/ -- License: Creative Commons 0Magazine Rustle and Book Closing by Zott820 -- https://freesound.org/s/209577/ -- License: Creative Commons 0End of 78 Record Gramaphone Running Down .WAV by trpete -- https://freesound.org/s/627419/ -- License: Creative Commons 0Ragtime – https://pixabay.com/music/vintage-ragtime-193535/ Liscence: CC0 Licenserelaxation music.mp3 by ZHRØ -- https://freesound.org/s/520673/ -- License: Attribution 4.0celestial arp loop c 01.wav by CarlosCarty -- https://freesound.org/s/572560/ -- License: Attribution 4.0165 bpm - Broken Beat - Guitar.wav by MuSiCjUnK -- https://freesound.org/s/320630/ -- License: Creative Commons 0Synth Lead by EX-AN -- https://freesound.org/s/561505/ -- License: Creative Commons 0Shopping theme (90bpm).wav by Pax11 -- https://freesound.org/s/444880/ -- License: Attribution NonCommercial 3.0Sky Loop by FoolBoyMedia -- https://freesound.org/s/264295/ -- License: Attribution NonCommercial 4.0

Fe hecha canción es el programa de EWTN Radio Católica Mundial que promociona la música de los grupos y cantantes católicos del mundo hispano. Desde el Estudio 3 de Radio Católica Mundial, Douglas Archer comparte con ustedes una hora cargada de canciones, incluyendo las últimas novedades y estrenos, y de vez en cuando con algún invitado que canta o toca en directo.

On the show this week, I'm talking to Aube Rey Lescure, author of the mesmerising, sweeping novel, River East, River West. If you've been listening to the podcast for a while, you will probably know I love a family drama, inter-generational novel, especially one that has a dual timeline. River East, River West is exactly that as we follow teenager, Alva, navigating her American-Chinese dual heritage identity in modern china while living with her American mother, Sloane, who is adamant she wants to stay. We also meet her step father, Lu Fang who is a man of secrets, complexities and a deep pain and trauma he hides from the world.Aube Rey Lescure is a French-Chinese-American writer. She grew up between France, northern China, and Shanghai, and graduated from Yale University in 2015. She is the co-author and translator of two books on Chinese politics and economics. Aube's debut novel, River East, River West has been shortlisted for the Women's Prize for Fiction, the Maya Angelou Book Award, and the Stanfords' Fiction with a Sense of Place Award----I hope you loved listening to this episode and found things that will stay with you. I'd love to hear from you, so please do reach out on social media and don't forget to like, subscribe and leave a review as it can really help. If you're feeling extra generous, please consider buying me a "coffee" so I can keep putting great conversations like this out into the world:https://ko-fi.com/readwithsamiaSupport the show

This episode is packed with insights on relationship building, problem-solving, fundraising, and the power of community-driven impact. Perfect for nonprofit leaders looking to maximize their impact and grow their organizations. Join host Sarah Olivieri on Inspired Nonprofit Leadership as she interviews Shilpa Alva, founder and executive director of Surge for Water. Discover Shilpa's inspiring journey from the corporate world to leading and growing a nonprofit focused on sustainable water, sanitation, and hygiene solutions. Episode Highlights Meet Shilpa Alva: Founder of Surge for Water Shilpa's Personal Journey and Passion for Tea The Genesis of Surge for Water Transitioning from Corporate to Nonprofit Key Skills for Nonprofit Leadership Challenges in Nonprofit Operations Building Corporate Partnerships Future Goals and Vision for Surge   Shilpa Alva is the founder and Executive Director of Surge for Water, a women-led, nonprofit organization dedicated to partnering with communities to deliver sustainable safe water, sanitation and hygiene solutions. Since its founding 15 years ago, Surge has impacted hundreds of thousands of people across 12 countries. Shilpa's journey didn't start in the International Development world. After graduating from Johns Hopkins University with a Chemical Engineering degree, she joined the corporate world and earned her MBA from the Carlson School at the University of Minnesota. After a successful corporate career, she made the bold choice to follow her purpose and live fully in alignment with it. She went from running the organization on nights and weekends to going all the way in! She owes much of Surge's success to her rich experience in the business world. Connect with: http://surgeforwater.org Surge on Instagram, X@surgeforwater on Surge LinkedIN: https://www.linkedin.com/company/surgeforwater/ Personal LinkedIN: https://www.linkedin.com/in/shilpa-alva-858b841/ Sponsored Resource Join the Inspired Nonprofit Leadership Newsletter for weekly tips and inspiration for leading your nonprofit! Access it here >> Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn. Connect with Sarah: On LinkedIn>> On Facebook>> Subscribe on YouTube>>

Housing is more than bricks and mortar. The home is where our hopes and dreams play out, and it lies at the heart of our lives. This is where we rest, eat, and relax. The home we enjoy can determine our health, life expectancy, and day-to-day well-being. In contrast, the lack of a stable residence can lead to mental and physical illness and often premature death. This is central to how we conceive of a good and dignified life. In Feeling at Home: Transforming the Politics of Housing (Verso, 2025), Alva Gotby grapples with the practical and emotional questions of housing – domestic labour, privacy, security, ownership, and health. Is it possible to imagine success without home ownership? Gotby makes clear that solving the housing crisis is about much more than housing stock. It is about revolutionising our everyday lives and labours. Louisa Hann has a PhD in English and American studies from the University of Manchester, specialising in the political economy of HIV/AIDS theatres. Her recent book, HIV/AIDS and the Stage, is out with Liverpool University Press Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

Housing is more than bricks and mortar. The home is where our hopes and dreams play out, and it lies at the heart of our lives. This is where we rest, eat, and relax. The home we enjoy can determine our health, life expectancy, and day-to-day well-being. In contrast, the lack of a stable residence can lead to mental and physical illness and often premature death. This is central to how we conceive of a good and dignified life. In Feeling at Home: Transforming the Politics of Housing (Verso, 2025), Alva Gotby grapples with the practical and emotional questions of housing – domestic labour, privacy, security, ownership, and health. Is it possible to imagine success without home ownership? Gotby makes clear that solving the housing crisis is about much more than housing stock. It is about revolutionising our everyday lives and labours. Louisa Hann has a PhD in English and American studies from the University of Manchester, specialising in the political economy of HIV/AIDS theatres. Her recent book, HIV/AIDS and the Stage, is out with Liverpool University Press Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/critical-theory

Housing is more than bricks and mortar. The home is where our hopes and dreams play out, and it lies at the heart of our lives. This is where we rest, eat, and relax. The home we enjoy can determine our health, life expectancy, and day-to-day well-being. In contrast, the lack of a stable residence can lead to mental and physical illness and often premature death. This is central to how we conceive of a good and dignified life. In Feeling at Home: Transforming the Politics of Housing (Verso, 2025), Alva Gotby grapples with the practical and emotional questions of housing – domestic labour, privacy, security, ownership, and health. Is it possible to imagine success without home ownership? Gotby makes clear that solving the housing crisis is about much more than housing stock. It is about revolutionising our everyday lives and labours. Louisa Hann has a PhD in English and American studies from the University of Manchester, specialising in the political economy of HIV/AIDS theatres. Her recent book, HIV/AIDS and the Stage, is out with Liverpool University Press Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/sociology

Housing is more than bricks and mortar. The home is where our hopes and dreams play out, and it lies at the heart of our lives. This is where we rest, eat, and relax. The home we enjoy can determine our health, life expectancy, and day-to-day well-being. In contrast, the lack of a stable residence can lead to mental and physical illness and often premature death. This is central to how we conceive of a good and dignified life. In Feeling at Home: Transforming the Politics of Housing (Verso, 2025), Alva Gotby grapples with the practical and emotional questions of housing – domestic labour, privacy, security, ownership, and health. Is it possible to imagine success without home ownership? Gotby makes clear that solving the housing crisis is about much more than housing stock. It is about revolutionising our everyday lives and labours. Louisa Hann has a PhD in English and American studies from the University of Manchester, specialising in the political economy of HIV/AIDS theatres. Her recent book, HIV/AIDS and the Stage, is out with Liverpool University Press Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/public-policy

Housing is more than bricks and mortar. The home is where our hopes and dreams play out, and it lies at the heart of our lives. This is where we rest, eat, and relax. The home we enjoy can determine our health, life expectancy, and day-to-day well-being. In contrast, the lack of a stable residence can lead to mental and physical illness and often premature death. This is central to how we conceive of a good and dignified life. In Feeling at Home: Transforming the Politics of Housing (Verso, 2025), Alva Gotby grapples with the practical and emotional questions of housing – domestic labour, privacy, security, ownership, and health. Is it possible to imagine success without home ownership? Gotby makes clear that solving the housing crisis is about much more than housing stock. It is about revolutionising our everyday lives and labours. Louisa Hann has a PhD in English and American studies from the University of Manchester, specialising in the political economy of HIV/AIDS theatres. Her recent book, HIV/AIDS and the Stage, is out with Liverpool University Press Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/politics-and-polemics

Fluent Fiction - Swedish: Alva's Forgotten Night and A Future Awaits in Stockholm Find the full episode transcript, vocabulary words, and more:fluentfiction.com/sv/episode/2025-01-11-08-38-20-sv Story Transcript:Sv: Alva vaknade i sitt lilla sovrum i Stockholm.En: Alva woke up in her small bedroom in Stockholm.Sv: Hon kände sig förvirrad, och huvudet värkte.En: She felt confused, and her head ached.Sv: Tunga gardiner hängde framför fönstret och släppte in endast lite ljus.En: Heavy curtains hung in front of the window, letting in only a little light.Sv: Alva lyfte handen till pannan.En: Alva lifted her hand to her forehead.Sv: "Vad hände igår kväll?"En: "What happened last night?"Sv: tänkte hon.En: she thought.Sv: Snö täckte Gamla Stans kullerstensgator.En: Snow covered Gamla Stan's cobblestone streets.Sv: Det var vinter, och staden sov fortfarande.En: It was winter, and the city was still asleep.Sv: Alva reste sig upp, klädde sig och bestämde sig för att gå ut.En: Alva got up, dressed, and decided to go out.Sv: Det var dags att klara upp mysteriet.En: It was time to clear up the mystery.Sv: Ute i kylan mötte Alva sin granne, Lars.En: Out in the cold, Alva met her neighbor, Lars.Sv: "God morgon, Alva!"En: "Good morning, Alva!"Sv: sa han glatt.En: he said cheerfully.Sv: Men Alva såg på honom förvirrat.En: But Alva looked at him confused.Sv: "Kommer du ihåg var du var igår kväll?"En: "Do you remember where you were last night?"Sv: frågade hon.En: she asked.Sv: Lars tänkte efter.En: Lars thought for a moment.Sv: "Du nämnde något om ett möte i stan.En: "You mentioned something about a meeting in the city.Sv: Men jag vet inte mer än så," svarade han.En: But I don't know more than that," he replied.Sv: Alva suckade och började gå längsmed de smala gatorna.En: Alva sighed and started walking along the narrow streets.Sv: Hon fokuserade på de plogar som nyligen kört genom snön och försökte minnas detaljer.En: She focused on the plows that had recently passed through the snow and tried to recall details.Sv: Sakta kom minnen tillbaka i små bitar.En: Slowly, memories came back in small pieces.Sv: Hanna, hennes bästa vän, mötte henne vid hörnet av Stortorget.En: Hanna, her best friend, met her at the corner of Stortorget.Sv: "Alva, hur mår du?En: "Alva, how are you?Sv: Jag hörde från Lars att du glömt," sa Hanna oroligt.En: I heard from Lars that you've forgotten," said Hanna worriedly.Sv: Alva nickade.En: Alva nodded.Sv: "Ja, något är fel.En: "Yes, something is wrong.Sv: Jag måste komma ihåg det viktigaste.En: I have to remember the most important thing.Sv: Jag känner mig inte som mig själv längre."En: I don't feel like myself anymore."Sv: Tillsammans gick de vidare, Hanna vid hennes sida.En: Together they continued, Hanna at her side.Sv: De passerade butiker med röda fönster och kaféer med ånga från heta drycker.En: They passed stores with red windows and cafés with steam from hot drinks.Sv: En butik fick Alva att stanna.En: A store made Alva stop.Sv: Den såg bekant ut.En: It looked familiar.Sv: Framför skyltfönstret stannade Alva.En: In front of the shop window, Alva paused.Sv: Hon mindes plötsligt allt.En: She suddenly remembered everything.Sv: Hon hade träffat en potentiell ny arbetsgivare här—ett jobb som skulle betyda stora förändringar.En: She had met a potential new employer here—a job that would mean big changes.Sv: Men var hon verkligen redo?En: But was she really ready?Sv: Hanna tittade på Alva.En: Hanna looked at Alva.Sv: "Vad minns du?"En: "What do you remember?"Sv: frågade hon.En: she asked.Sv: "Jag träffade någon här.En: "I met someone here.Sv: Ett möjligt nytt jobb," svarade Alva långsamt.En: A possible new job," Alva replied slowly.Sv: "Det skrämde mig, men kanske är det precis vad jag behöver."En: "It scared me, but maybe it's exactly what I need."Sv: De fortsatte prata, och Alva insåg att hon varit alltför fokuserad på sitt nuvarande arbete och glömt bort sin egen lycka.En: They continued talking, and Alva realized she had been too focused on her current job and had forgotten about her own happiness.Sv: Hon återvände hem med ny beslutsamhet.En: She returned home with new determination.Sv: Alva bestämde sig för att ta hand om sin hälsa bättre.En: Alva decided to take better care of her health.Sv: Hon skulle söka hjälp, prata med vänner och öppna sig för nya möjligheter.En: She would seek help, talk to friends, and open herself to new opportunities.Sv: Det var dags att bygga en ljusare framtid.En: It was time to build a brighter future.Sv: Med en känsla av lättnad gick hon in genom sin dörr och insåg att även i kylan kan förändring leda till värme.En: With a sense of relief, she walked through her door and realized that even in the cold, change can lead to warmth. Vocabulary Words:curtains: gardinerached: värktecovered: täcktcobblestone: kullerstensconfused: förvirradclear up: klara uppmystery: mysterietcheerfully: glattreplied: svaradesigh: suckanarrow: smalaplows: plogarrecall: minnasdetails: detaljerlinger: stannastore: butikemployer: arbetsgivareopportunities: möjligheterdetermination: beslutsamhetrelief: lättnadsteam: ångamention: nämndeimportant: viktigastehappiness: lyckahealth: hälsapotential: potentiellscared: skrämdecorner: hörnetfamiliar: bekantfocus: fokuserade

Join Jonathan Pogash, the Cocktail Guru, and his father Jeffrey Pogash, as they dive into the world of whiskey with special guests Raj Alva and Ari Sussman from Whiskey JYPSI. In this season 4 premiere episode, they discuss the innovative whiskey-making process behind Whiskey JYPSI, the influence from the co-owner of the brand country music star Eric Church, and the art of blending international whiskeys. From the origins of the brand to the unique aging techniques and the entrepreneurial spirit driving the project, this episode is a must-watch for whiskey enthusiasts and cocktail lovers alike. Plus, get a taste of the fascinating history of punch in Jeffrey Pogash's Cocktail Commentary segment.

In unserer vierten Adventsgeschichte erzählen wir euch von Alva und einer mysteriösen Begegnung auf einem Weihnachtsmarkt in Norddeutschland.

Water is life. It's something we all need, yet so often take for granted. Today, we're diving into this critical topic with Shilpa Alva, founder and Executive Director of Surge for Water, a nonprofit dedicated to breaking the cycle of poverty through access to safe water and sanitation solutions. Over the past 15 years, Surge has impacted over a million lives in 12 countries, and Shilpa's journey to creating this legacy is nothing short of inspiring. From a successful corporate career to embracing her true purpose, Shilpa's transition is a testament to the power of pursuing work that aligns with your passion and values. Water is more than a basic necessity—it's a connector, a lifeline, and a driver of change. Your unique gifts and talents are meant to make a difference, and you get to define how you use them.  Looking to make a meaningful impact? Consider supporting Surge for Water in their mission to provide safe water and sanitation to communities in need. Every dollar helps change lives and create opportunities for a better future. Connect with Shilpa Alva & Surge For Water:  Website: https://surgeforwater.org/  IG: https://www.instagram.com/surgeforwater LI: https://www.linkedin.com/company/surgeforwater/ Related Podcast Episodes: What You Should Know About Waste Management with Jessica Gonzalez | 224 156 / Cell Care with Dr. Monisha Bhanote Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform!

La historiadora Inmaculada Alva relata algunos aspectos de la vida de la científica española Piedad de la Cierva, una pionera del siglo XX. A través de sus investigaciones, Alva destaca las notables contribuciones de De la Cierva a la ciencia y su lucha por abrirse camino en un entorno predominantemente masculino. Podcast de "Fragmentos de historia", sobre el Opus Dei https://opusdei.org/es-es/article/piedad-cierva-cientifica-pionera/