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In Touch reflects in the Milano Cortina Winter Paralympic Games. Although the GB team did not return home flush with medals, ParalympicsGB are taking these games as a win in terms of some stand-out performances and future stars. In Touch digs into the visually impaired team's overall performance, how the sighted guiding works when plummeting down a mountain at speeds of 100mph and above and the experiences of the debutant athletes. Guests include six-time medal winning alpine skier Menna Fitzpatrick, debutants Hester Poole and Fred Warburton, ParalympicsGB Chef de Mission Phil Smith and BBC commentator and reporter Ed Harry. Clips featured within the programme are courtesy of Channel 4.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
In Touch hears about a helpline that has been specifically set up for people with Usher Syndrome. Usher Syndrome is a dual disability that causes combined deafness and blindness. The helpline is provided and operated by Deafblind UK, Nikki Morris is their CEO and she describes why there was a need for a specific helpline for the group of people living with this condition.Continuing this week's theme of services for visually impaired people, In Touch speaks with Suzie Simons who is the founder and Coordinator of Eye Matter. They are a charity based in London who provide national services online, such as grief counselling, book clubs and training opportunities, along with many in-person events and holidays throughout the year.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Jsou to přesně dva roky, co Taťána le Moigne skončila po 18 letech v čele českého Googlu. Dáma, která po dvě dekády stála v první linii tuzemského byznysu a patřila k nejvlivnějším ženám, měla náhle prázdný kalendář. „Potřebovala jsem zvolnit,“ říká v nejnovějším dílu podcastu Money Maker. V něm otevřeně popisuje, jak o své kariéře přemýšlí, čím se inspirovala i jak se udržuje mentální a fyzicky fit. Také v něm ale odhaluje, čemu se aktuálně nejvíc věnuje – obnově areálu bývalého rodinného zahradnictví v Klánovicích, startupu inTouch, který vede její manžel Vassili, nebo organizaci Inspire & Impact.Společnost InTouch, do které investovala mimo jiné Simona Kijonková prostřednictvím svého fondu JSK Investments, využívá umělou inteligenci pro zlepšení života stárnoucích a osamělých lidí: vyvinula pro ně digitální společnici Mary, se kterou si mohou prostřednictvím telefonu povídat. Vedle toho se ale Taťána le Moigne nadále hodně věnuje také podpoře žen a jejich zapojování nejen do veřejného života. Je klíčovou postavou organizace Inspire & Impact Network. „Pomáháme Česku využít ohromný potenciál žen,“ říká le Moigne v Money Makeru.00:00:00 Začínáme00:10:43 První zaměstnankyní v českém Googlu00:15:18 Sabatikl a odchod00:24:08 Lukrativní nabídky00:26:17 Energy management a wellbeeing00:39:50 Diverzita jako důležitý element týmu00:44:14 Lidé, kteří mění svět a AI nástroje00:50:56 Startup inTouch.family01:03:20 Cesta ke kořenům a rodinný příběh01:09:00 Nevyužitý talent a potenciál
Following last week's coverage of the SEND reforms (the government's major plans to improve the support pupils with special needs will get in schools in future), In Touch hears about another far less publicised report from charity Guide Dogs. It highlighted that seven out of ten visually impaired children and young people surveyed were missing out on essential mobility support and training of daily living skills (a service known as habilitation training). Eleanor Briggs, Guide Dogs' head of Policy, public affairs and campaigns, tells the programme more about what they found and what they would like the government to do about it. And Fiona Fiona Broadley, Chair of Habilitation UK, provides information about what a pathway to referral for habilitation should look like and where things could be slipping. More of your holiday horrors: stories of visually impaired people's experiences of trying to get basic assistance in hotels.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
The government has unveiled its new SEND reform plans, with promises to ensure that every child with additional needs will benefit from better, more tailored support, and to make every school truly inclusive. But with little specific mention of visual impairment within the policy proposals, In Touch digs into what they might mean for visually impaired pupils across England, with the help of a panel of guests and the Minister for Children and Families, Josh MacAlister.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Paul Holloway Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
U.S. Senator Chuck Grassley discusses the latest in Washington D.C. Hear more from Grassley this weekend on In Touch with South Central Iowa.
Dr. Claire Plumbly is a clinical psychologist, trauma specialist, and author dedicated to helping people understand burnout and reconnect with themselves through compassionate, body-based healing. As the founder of Plum Psychology and an EMDR consultant based in the UK, Claire has spent her career supporting individuals recovering from chronic stress, trauma, and burnout. Through her one-to-one therapy work, intensive EMDR programs, and her book The Trauma of Burnout, Claire combines neuroscience, psychology, and practical regulation tools to help people move beyond survival mode and rediscover safety, clarity, and emotional balance. In this episode, host Shay Beider and Dr. Plumbly explore the crucial differences between stress and burnout, highlighting burnout as a syndrome characterized by emotional and physical exhaustion, detachment from what once brought joy, and reduced effectiveness in daily life. Claire shares how our autonomic nervous system shapes our ability to feel safe, think clearly, and connect with others, introducing accessible tools such as breathing exercises, the physiological sigh, progressive muscle relaxation, and bilateral tapping to help regulate the nervous system. Shay and Claire discuss the importance of boundaries, the impact of feeling "tired but wired," and the power of grounding techniques like the 5-4-3-2-1 method. Together, they explore the concept of "glimmers"—small cues of safety and joy that help restore balance—as well as embodied affirmations and compassion-focused therapy, which encourage people to relate to themselves with kindness rather than criticism. Their conversation offers practical and hopeful reminders that healing from burnout begins with learning to listen to the body, cultivate safety, and reconnect with what helps us feel whole again. Show Notes: Learn more about Plum Psychology here Read Claire's book here Download the Self Compassion app for Apple products here and Google products here Download the Heart Math app for Apple products here and Android products here This podcast was created by Integrative Touch (InTouch), which is changing healthcare through human connectivity. A leader in the field of integrative medicine, InTouch exists to alleviate pain and isolation for anyone affected by illness, disability or trauma. This includes kids and adults with cancers, genetic conditions, autism, cerebral palsy, traumatic stress, and other serious health issues. The founder, Shay Beider, pioneered a new therapy called Integrative Touch™Therapy that supports healing from trauma and serious illness. The organization provides proven integrative medicine therapies, education and support that fill critical healthcare gaps. Their success is driven by deep compassion, community and integrity. Each year, InTouch reaches thousands of people at the Integrative Touch Healing Center, both in person and through Telehealth. Thanks to the incredible support of volunteers and contributors, InTouch created a unique scholarship model called Heal it Forward that brings services to people in need at little or no cost to them. To learn more or donate to Heal it Forward, please visit IntegrativeTouch.org
Sharon and Tony Stockman are a totally blind couple that booked a 19-day voyage with Cunard cruises. They submitted their access requirements way in advance, but it all didn't quite go to plan when they stepped on board. With the help of the Independent's travel correspondent Simon Calder, In Touch assesses their case. Eilidh Morrison has launched a campaign that aims to help more visually impaired people better identify ultra-processed food, with the help of specialist QR codes. Eilidh outlines how it can often be difficult to read the ingredients within food packaging due to its small print size and so she is proposing more products feature NaviLens. Jose Castejon of NaviLens provides information about how the codes work and how viable Eilidh's campaign idea is.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Councils across England are to be given more extensive powers to tackle pavement parking. The new powers are due to take effect later this year, alongside guidance on how the rules can be enforced in a proportionate way. The Local Government Association provide In Touch with details of what these new powers might look like across the country and when. A nation-wide ban was introduced in Scotland a couple of years ago; we check in on how that has been going. Following on from last weeks update on the Macular Society controversy, an independent charity lawyer provides information about the rights of members and the roles of the trustees within a charitable organisation. Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Regular In Touch listeners will know that decisions to make organisational changes by management at The Macular Society have been met with strong opposition. The changes include a reduction in the number of regional managers, a move which some in the charity say will badly damage service provision. Indeed, feelings are running so high that a group called "Save Our Society, Save our Services" or SOS has been formed. Following a recent Annual General Meeting, SOS claimed they had been denied the opportunity to properly challenge management and that controversial decisions had been forced through.Amid this acrimony, we were keen to give people from both sides of the argument the opportunity to explain their position. We're pleased to say that SOS members Tricia Sturgeon and Ron Barnett, and Cecilia Bufton, Chair of the Society's Board of Trustees agreed to join us to do just that.Presenter: Peter White Producers: Beth Hemmings and Fern Lulham Production Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.'
The Disability Confident Scheme is a government programme that aims to help employers recruit and retain disabled people. Organisations can volunteer to sign up and move through three tiers that have varying levels of commitments. As part of a series of measures to try to help with the recruitment of disabled people, the government are planning to overhaul the scheme and make certain criteria more robust. Minister for Social Security and Disability, Sir Stephen Timms tells In Touch about their plans.GBR Blind Sailing recently achieved great success at the World Sailing Inclusion Visually Impaired Championships in Oman. Lucy Hodges MBE is commodore of GBR Blind Sailing and nine-time World Champion and she, along with long-term sailor Vicki Sheen, tell In Touch about their success in Oman and about their aims to get more visually impaired people involved in the sport and to get blind sailing into the Paralympics in its own class. Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen SurteesWebsite image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Dr. Stephen Dahmer is a physician, educator, and global leader in integrative medicine who has devoted his career to transforming how we understand healing. As Director of the Andrew Weil Center for Integrative Medicine at the University of Arizona, Dr. Dahmer helps train healthcare professionals to deliver care that treats the whole person—body, mind, and spirit. His path into integrative medicine was shaped by early mentors and experiences, from studying botanicals and herbal medicine with Dr. David Kiefer to learning humanistic, patient-centered healing from pioneers like Dr. Rachel Naomi Remen. Through his work in diverse communities around the world, Dr. Dahmer has seen firsthand how medicine becomes more powerful when it honors culture, connection, and meaning alongside science. In this episode, host Shay Beider and Dr. Dahmer explore the core tenets of integrative medicine, including movement, nourishing food, community, belief, and proactive approaches to health. They discuss how integrative care can augment Western medicine—almost always making it better—by moving beyond an "either/or" mindset and instead adding layers of support that care for the individual experiencing illness. From research showing how beliefs influence biology to stories of community-based medicine across the globe, the conversation highlights how healing is not just about fixing what is broken, but about fostering wholeness, resilience, and vitality. Together, they reflect on how simple, low cost or free practices like breathing techniques, meditation, finding awe and connection can profoundly shape health—and how integrative medicine invites us to move upstream, cultivating well-being long before illness takes hold. Listen to the complete episode by clicking the player above. Transcripts for this episode are available at: https://www.integrativetouch.org/conversations-on-healing Show Notes: Find out more about Dr. Stephen Dahmer here Read about the Andrew Weil Center here Learn more about Dr. David Kiefer here Learn more about Dr. Rachel Naomi Remen here Read about the Harvard research study on adult movement here Find out more about the Iora Health-Community Mode here Find out more about the Healer's Art Course in Tucson here Learn more about the Andrew Weil Center's Fellowship in Integrative Medicine here This podcast was created by Integrative Touch (InTouch), which is changing healthcare through human connectivity. A leader in the field of integrative medicine, InTouch exists to alleviate pain and isolation for anyone affected by illness, disability or trauma. This includes kids and adults with cancers, genetic conditions, autism, cerebral palsy, traumatic stress, and other serious health issues. The founder, Shay Beider, pioneered a new therapy called Integrative Touch™Therapy that supports healing from trauma and serious illness. The organization provides proven integrative medicine therapies, education and support that fill critical healthcare gaps. Their success is driven by deep compassion, community and integrity. Each year, InTouch reaches thousands of people at the Integrative Touch Healing Center, both in person and through Telehealth. Thanks to the incredible support of volunteers and contributors, InTouch created a unique scholarship model called Heal it Forward that brings services to people in need at little or no cost to them. To learn more or donate to Heal it Forward, please visit IntegrativeTouch.org
Ready to invest in growth — not guess at it? TRC and her team have proven results, and a combined 120 years of experience scaling aesthetic practices. If you are ready for real change and next level growth but you're stuck in the weeds or unsure what's holding you back, the TRC Business Evaluation is your starting point. Ask yourself can you afford not to? DM "EVALUATE" or visit Terri's Website to learn more about how we've helped hundreds of practices grow with real results. In this Season 10 finale of InTouch with Terri, Terri Ross delivers a powerful, no-nonsense blueprint for setting goals that actually get executed. If you don't want 2026 to look like a repeat of 2025, this episode walks you through a new way of thinking about growth using directional goals, not wishful revenue targets. Terri breaks down the 10 non-negotiables for building a scalable, profitable aesthetic practice including provider productivity, margin protection, patient lifetime value, operational efficiency, leadership-driven growth, and data-backed decision making. This episode is a must-listen for practice owners who are ready to stop reacting, stop discounting, and start operating like true CEOs.
The NHS Online Hospital will aim to provide patients with the option of a hybrid care pathway, with the option of face-to-face appointments and digital connections with doctors and consultants. In Touch hears about the plans for the service, how it might contribute to bringing down long waiting lists and tacking the so-called postcode lottery of care across England. Blind Paralympic athlete, content creator and guitarist Anthony Ferraro went viral recently when he posted a video unboxing 'the world's first' braille amplifier. It was provided to him by UK-based company Victory Amps as a surprise, and they now offer customisable braille amps to the wider visually impaired community off the back of this experience. Anthony and Chris George, from Victory Amps, provide In Touch with the details.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Over in Ireland, compared to North America, there's braille on prescription medications and other products, standard in elevators (lifts) but go down the halls, to the rooms, and none next to or on the hotel room doors. Happy Braille Literacy Month. The Kijewski siblings (and Barry) are back - new year, let's go. Welcome to the first Mixed Bag episode of Outlook for 2026, with brother/sibling co-host Brian live in studio and sister/sibling co-host Kerry and BF Barry joining from Ireland. Kerry paints a picture of her first Christmas and New Year's away from Canada, including traveling out in the snowy weather, or at least Ireland's idea of what that weather can be. We're all sharing about our most recent holiday season, including staying in a castle in Dublin (more to come on the accessibility of this) before moving on into a brand new year and giving a brief glimpse into what's to come in the months ahead. Recently, at the start of January, a post was made on the Elections Canada social media and on the United Nations Facebook page sharing about Braille and his invention, framing Braille literacy as a right not simply a privilege. We're talking orgs like the RNIB (Royal National Institute of the Blind) not even encouraging the learning of braille, its practical uses in career prospects, and much more including low tech, manual, and technological advancements with braille in recent years including the need to bring down the cost of electronic braille devices. Brian also describes how braille came in useful over Christmas. This week we're talking awareness days/weeks/months, (like came up on a recent invitation on the AT Banter podcast) with January being the month of Louis Braille's birth as we talk literacy and equity - access, geography, training, stigma, misinformation, excuses against offering literacy inclusively when it comes to braille. An outlook, a perspective from a sometimes co-host like Barry is valuable, when the other two of us learned braille as children, but having a different perspective on learning and knowing and using braille illustrates something powerful. Tune in to hear this variety of outlooks on parts of being blind. Check out our end-of-year guest appearance on the AT Banter podcast from December, 2025 where we discuss braille and much more: https://podcasts.apple.com/ca/podcast/at-banter-podcast-episode-447-real-talk-with-the/id1118496048?i=1000740865070 And check out BBC episodes of the "In Touch" podcast: https://www.bbc.co.uk/programmes/b006qxww/episodes/player
Within the government's new road safety strategy, they have identified a number of areas they'd like to hear people's views on in order to make the UK's roads safer. One of these is whether or not to introduce compulsory eye testing for drivers who are over 70. In Touch discusses this idea with Lilian Greenwood, the Parliamentary Under-Secretary at the Department for Transport, Dr Peter Hampson who is the Clinical and Policy Director at the Association of Optometrists and with the Macular Society's Director of Services, Jessica Kirby. To participate in the government's consultation on this issue, visit: gov.uk/government/consultations/introducing-mandatory-eyesight-testing-for-older-drivers In Touch also spotlights a project that aims to get more visually impaired people involved in the music industry, be that as performers or on the technical side of things. The project is called Sound Without Sight, and this week they are hosting a Q&A session with the highly successful blind singer, producer and campaigner Lachi. In Touch is joined by Lachi and Jay Pocknell, the project lead of Sound Without Sight and current music student Oscar King, who receives some pearls of wisdom from Lachi.Lachi will soon be releasing a new book called 'I Identify as Blind', where she discusses disability identity, neurodivergence, and embracing difference, with joy, humour, and passion. More information on her book can be found at: lachimusic.com/i-identify-as-blindPresenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Senator Chuck Grassley discusses the latest in Washington D.C. Hear more from Grassley this weekend on In Touch with South Central Iowa.
State Senator Ken Rozenboom discusses the 2026 session. More of the interview will air this weekend on In Touch with South Central Iowa.
In Touch talks to three visually impaired rising stars of show business. Betsy Griffin does many things: she writes music and sings, but her main goal is to become a radio host, where she has already presented on In Touch and a BBC Three Counties Radio show. Eleanor Stollery began performing with the National Theatre in her role of Tiny Tim in A Christmas Carol, and she is now involved with delivering live audio description for theatre performances. Bonnie O'Mera is the star of Maddie + Triggs, a children's TV programme that puts visual impairment at its heart. The three discuss their careers so far and their experiences of working in showbiz with their visual impairments. A very Merry Christmas from the In Touch team: Presenter, Peter White Producer, Beth Hemmings Production Coordinator, Kim Agostino Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
At the end of what has been a rather eventful year in the world of visual impairment, In Touch assembles a panel of guests with varying personal and professional experience of visual impairment, to discuss the events and where it leads us. This programme is part one of two of the discussion, which starts with benefits and Access to Work. Presenter: Peter White Producer: Beth Hemmings Production Coordinator: David Baguley Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
"Sales is an outcome, not a goal. It's a function of doing numerous things right." – Jill Konrath Check Out These Highlights: I love how this quote blends the dynamics of selling through service with AI to personalize our approach to meeting clients' needs more quickly and with greater precision. When I started my career 42 years ago, we had no internet, and computers were pretty lame, used only for order-taking. Long gone are the days of using index cards and Pendaflex folders for my follow-up. Change is good when we leverage it to save time and deliver better results. Now more than ever, salespeople need to do numerous things correctly, including being well-versed in AI use throughout their entire sales process. About Artem Koren: Artem is the Co-founder and Chief Product Officer of Sembly AI, a leading platform that transforms conversations into actionable intelligence for teams. With a background in systems engineering, product leadership, and enterprise consulting, Artem specializes in building AI that enhances how people work—not replaces them. He's passionate about human-centered AI, meeting intelligence, and the future of collaborative workflows. How to get In Touch with Artem Koren: Website: https://www.sembly.ai/ Email: artem@sembly.ai Stalk me online! LinkTree: https://linktr.ee/conniewhitman Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.
2025 could be described as having been a rather eventful year in the world of visual impairment. In Touch has assembled a panel of guests with varying personal and professional experience of visual impairment, to discuss the events of the past year. This programme is part two of our discussion, which focuses on sight loss organisations and the direction of travel regarding representation and where the money goes. Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Helen Surtees Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Erin Clifford, JD, MA, LPC, is a wellness expert who helps professionals build healthier, more balanced, and more fulfilling lives. A Corporate Wellness Consultant, Licensed Professional Counselor, and National Certified Counselor, Erin integrates her background in mental health, nutrition, physical activity, and lifestyle management to deliver impactful wellness coaching. Her holistic approach emphasizes the interconnected nature of well-being and meeting people where they are with practical, evidence-based tools for lasting change. Erin is the author of the USA Today National Bestseller Wellness Reimagined: A Holistic Approach to Health, Happiness, and Harmony, and her work has been featured in Shape, U.S. News & World Report, and Prevention. She holds a Juris Doctor from DePaul University College of Law and a master's degree in Clinical Mental Health Counseling from Northwestern University. Her global training adds depth to her integrative approach to wellness. In this episode, host Shay Beider and Erin Clifford explore what it means to reimagine wellness in a demanding world. Erin emphasizes the importance of identifying core values as a "north star" for building a sustainable wellness plan and aligning daily life with what matters most. She shares her holistic framework for well-being—integrating physical, mental, emotional, and spiritual health—and introduces the Wheel of Harmony, a practical tool for assessing life domains and adapting wellness practices through changing seasons and milestones. The pair discuss the power of boundaries, self-compassion, reframing limits as liberating and reminding listeners that saying no is often saying yes to themselves. Together, they address burnout, caregiving, and the need to simplify wellness by returning to the basics while also embracing accountability and mindset shifts that support lasting change. This conversation invites listeners to find what feels supportive, realistic, and meaningful for their own lives. Listen to the complete episode by clicking the player above. Transcripts for this episode are available at: https://www.integrativetouch.org/conversations-on-healing Show Notes: Find more about Erin here Learn more about her services here Read her bestseller: Wellness Reimagined: A Holistic Approach to Health, Happiness, and Harmony This podcast was created by Integrative Touch (InTouch), which is changing healthcare through connection, wellness and healing. A leader in the field of integrative medicine, InTouch exists to alleviate pain and isolation for anyone affected by illness, disability or trauma. This includes kids and adults with cancers, genetic conditions, autism, cerebral palsy, traumatic stress, and other serious health issues. The founder, Shay Beider, pioneered a new therapy called Integrative Touch™Therapy that supports healing from trauma and serious illness. The organization provides proven integrative medicine therapies, education and support that fill critical healthcare gaps. The success is driven by deep compassion, community and integrity. Each year, InTouch reaches thousands of people online and in person through the Integrative Touch Healing Center, and national programs. Thanks to the incredible support of volunteers and contributors, InTouch created a unique scholarship model called Heal it Forward that brings services to people in need at little or no cost to them. To learn more or donate and Heal it Forward, please visit IntegrativeTouch.org
Most practices are busy—but busy doesn't always mean profitable. In this episode of Sharkpreneur, Seth Greene interviews Terri Ross, Founder of Terri Ross Consulting & Co-Founder of Aesthetic Success, who is one of the leading voices in the medical aesthetics industry. With nearly two decades of experience, she has advised top practices, trained thousands of providers, and been featured as a speaker at Johns Hopkins, international conferences, and in multiple publications. In this conversation, Terri shares her proven seven-pillar revenue optimization system, insights on KPIs that drive millions in growth, and strategies to help practices thrive in competitive markets. Key Takeaways: → Why being busy doesn't guarantee profitability. → The seven-pillar framework for revenue optimization. → Common mistakes most practice owners make—and how to avoid them. → The KPIs that matter most in the first 3–6 months. → How pricing and compensation strategies impact profitability. Terri Ross, founder of Terri Ross Consulting, is a globally recognized expert in practice management and high-performance sales coaching, with a specialization in medical aesthetics. She has helped practices and Fortune 500 companies achieve over $2.5M in annual revenue growth. Industry leaders like Galderma, Skinbetter, and Merz Canada rely on her expertise for training sales teams and delivering keynote presentations at top aesthetic conferences. As the founder of Terri Ross Consulting, she later launched the APX Platform, merging with a patient education firm in 2023 to form a cutting-edge performance system. With a background in sales leadership roles with Fortune 500 medical device companies, Terri consistently ranked in the top 10% nationally. Terri hosts the "In Touch with Terri" podcast and co-founded Aesthetic Success, a quarterly summit series designed to master business strategy in aesthetics. Connect With Terri Ross: Website: https://terrirossconsulting.com/ Instagram: https://www.instagram.com/terrirossconsulting/ LinkedIn: https://www.linkedin.com/in/terriross/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Most practices are busy—but busy doesn't always mean profitable. In this episode of Sharkpreneur, Seth Greene interviews Terri Ross, Founder of Terri Ross Consulting & Co-Founder of Aesthetic Success, who is one of the leading voices in the medical aesthetics industry. With nearly two decades of experience, she has advised top practices, trained thousands of providers, and been featured as a speaker at Johns Hopkins, international conferences, and in multiple publications. In this conversation, Terri shares her proven seven-pillar revenue optimization system, insights on KPIs that drive millions in growth, and strategies to help practices thrive in competitive markets. Key Takeaways: → Why being busy doesn't guarantee profitability. → The seven-pillar framework for revenue optimization. → Common mistakes most practice owners make—and how to avoid them. → The KPIs that matter most in the first 3–6 months. → How pricing and compensation strategies impact profitability. Terri Ross, founder of Terri Ross Consulting, is a globally recognized expert in practice management and high-performance sales coaching, with a specialization in medical aesthetics. She has helped practices and Fortune 500 companies achieve over $2.5M in annual revenue growth. Industry leaders like Galderma, Skinbetter, and Merz Canada rely on her expertise for training sales teams and delivering keynote presentations at top aesthetic conferences. As the founder of Terri Ross Consulting, she later launched the APX Platform, merging with a patient education firm in 2023 to form a cutting-edge performance system. With a background in sales leadership roles with Fortune 500 medical device companies, Terri consistently ranked in the top 10% nationally. Terri hosts the "In Touch with Terri" podcast and co-founded Aesthetic Success, a quarterly summit series designed to master business strategy in aesthetics. Connect With Terri Ross: Website: https://terrirossconsulting.com/ Instagram: https://www.instagram.com/terrirossconsulting/ LinkedIn: https://www.linkedin.com/in/terriross/ Learn more about your ad choices. Visit megaphone.fm/adchoices
What actually happens after you sell a company for $1.1B and never need to work again?Joe DeVivo is a legendary MedTech CEO who sold InTouch to Teladoc in a $1.1B deal and is now President, CEO, and Chairman of Butterfly Network.Joe has a very specific reputation in the industry. He steps in when companies get stuck. Often at the moment when a founder-led business needs a different kind of leadership to scale. In this episode, Joe breaks down his turnaround playbook step by step, from how he diagnoses what's broken, to who stays, who goes, and how focus gets restored.He also opens up about something that's rarely talked about. What it really feels like after a massive exit. When the money hits, the anxiety leaves your body, and you realize you never have to work again. What does “post-economic” life actually look like, and why do some people still choose to come back?We also trace Joe's path from growing up in a family-run manufacturing business to becoming the CEO boards call in moments of crisis, and why invention and scaling are fundamentally different jobs.LinksButterfly Network: https://www.butterflynetwork.comDr Mustafa Sultan: https://www.musty.io
Aarifah Karim is a visually impaired figure skater. She had a stop-start entry into the sport that she now loves, not because of her visual impairment, but due it being a tricky sport to master and other people's attitudes. Aarifah describes to Peter White what figure skating is, how she became involved and whether or not her visual impairment has ever become an obstacle in pursuing the sport.The Entry/Exit System (EES) is a new digital system designed to keep track of when non-EU citizens enter and leave the Schengen Area. It covers 29 European countries, mostly in the EU, and it requires fingerprints and a photograph to be registered. Chris Kay contacted In Touch about the new EES system because he was concerned how he and other members of the Visually Impaired Veterans Ski Club would fare when managing the new system when they take their next annual ski trip to Italy. The Independent's Travel Correspondent, Simon Calder, helps address Chris' concerns and provides more general advice for visually impaired people on future travel through countries who come under this new system.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Kim Agostino Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Blind Matchmakers is a new dating programme from ITV which features three visually impaired dating experts. The pilot programme featured a range of participants looking for love, along with some visually impaired contestants. In Touch provides tips for visually impaired people who might be struggling to feel festive this Christmas season, with singer and physiotherapist Victoria Oruwari. Victoria has also released a Christmas single, 'Merry Christmas from Afar', and she shares the story behind the inception track and the message it shares. PRODUCED AND PRESENTED BY BETH HEMMINGSWebsite image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
MOINMOIN mit Gregor Kartios? MOINMOIN mit Gregor Kartsios - ihr seht richtig! Die moderne griechische Gottheit ist wieder in unserer "Morningshow" und spricht über Gott, die Welt, Formel-1-Autos UUUUND natürlich das neueste aus der Welt der Schönen und Reichen! Was ist los bei Familie Bushido?? Was hat Bill Kaulitz an seinen Zähnen machen lassen?? Was beschäftigt Jana Ina Zarrella und welche Promis wurden erwischt? Das und mehr im neuen MOINMOIN mit der INTOUCH.... Grundgütiger....
Diane Button is an author, instructor, and end-of-life doula who has dedicated her career to helping people approach dying—and living—with deeper meaning, intention, and compassion. She is a founding partner of the Bay Area End-of-Life Doula Alliance in Northern California and an instructor for the University of Vermont's End-of-Life Doula Professional Certificate Program. With a master's in counseling psychology, Diane has served as a board member for the National End-of-Life Doula Alliance and as a hospice volunteer, bringing warmth, presence, and clarity to individuals and families navigating life's final chapter. Her books and teaching have inspired countless people to reflect on legacy, love, and the profound beauty of living a life well-lived all the way to its final moments. In this episode, host Shay Beider and Diane Button explore the profound lessons Diane has gathered from years of sitting with people at the end of life—insights captured in her newest book, What Matters Most. Diane shares how her work is shaped by practices that help people live with intention now, from the "joy counter" that encourages noticing everyday delights, to the beloved "pink glitter" story that reminds us not to save the good things for someday. She speaks about the importance of self-care for caregivers, the healing power of words, and the urgency of not waiting to say what is in your heart. Shay and Diane discuss the "final checklist," a set of six questions she designed to open meaningful conversations about who and what truly matters. Together, they explore how being present, honest, and joyful can help us heal during life's hardest moments, and how embracing these practices now can shape a life—and an ending—rooted in clarity, gratitude, and love. Listen to the complete episode by clicking the player above. Transcripts for this episode are available at: https://www.integrativetouch.org/conversations-on-healing Show Notes: Look into the End-of-Life Doula Alliance Read Diane's book, What Matters Most This podcast was created by Integrative Touch (InTouch), which is changing healthcare through connection, wellness and healing. A leader in the field of integrative medicine, InTouch exists to alleviate pain and isolation for anyone affected by illness, disability or trauma. This includes kids and adults with cancers, genetic conditions, autism, cerebral palsy, traumatic stress, and other serious health issues. The founder, Shay Beider, pioneered a new therapy called Integrative Touch™Therapy that supports healing from trauma and serious illness. The organization provides proven integrative medicine therapies, education and support that fill critical healthcare gaps. The success is driven by deep compassion, community and integrity. Each year, InTouch reaches thousands of people online and in person through the Integrative Touch Healing Center, and national programs. Thanks to the incredible support of volunteers and contributors, InTouch created a unique scholarship model called Heal it Forward that brings services to people in need at little or no cost to them. To learn more or donate and Heal it Forward, please visit IntegrativeTouch.org
In Touch pays a visit to two East Midlands highstreets to visit shops that have a direct connection to visual impairment. The first one, Seeing Solutions in Nottingham, focuses on specialist technology, provides some training and other technology services. The second store, a pre-loved clothing boutique in Castle Donnington called Wanted Wardrobe, is run by 'The Blind Stylist' Tilly Dowler.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Kim Agostino Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
What is it like to bring up a child who is blind or visually impaired in 2025? As a parent, how easy is it to find the right support and information and indeed, the correct level of understanding about your child's needs. Fern Lulham meets parents who attended a recent Parents and Professionals Conference hosted by Blatchington Court Trust, a visually impaired children and young person's charity based in Sussex, to discuss those very questions.Presenter: Peter White Producer: Fern Lulham Production Coordinator: Lydia Depledge-Miller Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
When it comes to finding the right screen reader to suit your needs, how do you decide which one to go for? It will depend on your budget, your requirements and familiarity. Earlier in the year, the company behind the leading screen reader made some changes to their pricing structures and another company within the market decided to respond to that with a limited-time discount. In Touch hears about this and provides information on what other options are available for the various computer operating systems.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: David Baguley Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
App-based taxi company Uber have launched a new accessibility tool for assistance dog owners. The optional feature allows people to self-identify within the Uber app, which will inform drivers that they are traveling with their dog. The aim is to offer riders better support and to try to combat trip refusals. General Manager of Uber UK Andrew Brem tells In Touch how people can use the feature and how it will contribute to their combatting of refusals based on assistance dogs. Fancy yourself a keen baker? Love Productions, the company behind Channel 4's popular baking programme The Great British Bake Off, is calling for visually impaired amateur bakers to apply for the next series of the show. Molly Midlane, Casting Producer at Love Productions, describes how people can apply.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Kim Agostino Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
We at In Touch have increasingly been hearing from people who say that if you're totally or near totally blind, you are harder to pair with a suitable guide dog and are being given lesser priority over people with more vision. These impressions have been circulating for a while and so we address them with Guide Dogs' Deputy Chief Executive Officer Peter Osborne.Presenter: Peter White Producer: Beth Hemmings Production Coordinator: Kim Agostino Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio' in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.
Senator Chuck Grassley discusses the latest with the federal shutdown. He’ll be featured this Saturday and Sunday on In Touch with South Central Iowa discussing other topics of interest.
When Listening Becomes Healing: The Practice of Radical Listening Professor Christian van Nieuwerburgh (PhD) is a leading academic, consultant, and executive coach whose work bridges the worlds of coaching, positive psychology, and human connection. He serves as Professor of Coaching and Positive Psychology at the Centre for Positive Health Sciences at RCSI University of Medicine and Health Sciences in Ireland and as a Strategic Partner for the Instructional Coaching Group in the United States. He is a certified executive coach through both the European Mentoring and Coaching Council (Master Practitioner) and the International Coaching Federation (Professional Certified Coach). Christian is widely published in the fields of coaching and positive psychology. His many books include Coaching in Education: Getting Better Results for Students, Educators and Parents, An Introduction to Coaching Skills: A Practical Guide, and Radical Listening: The Art of True Connection, with Robert Biswas-Diener. In this episode, host Shay Beider and Dr. van Nieuwerburgh explore the transformative ideas in his new book, Radical Listening: The Art of True Connection. Christian shares that listening is both a skill and an art and describes the importance of setting a positive intention before engaging with others. He outlines six core listening skills: the internal skills of noticing, quieting, and accepting, and the external skills of acknowledging, questioning, and interjecting. Throughout the conversation, Christian and Shay discuss how listening itself can be a powerful intervention—especially in healthcare settings, where being seen, valued, and heard can promote healing. Drawing from personal experience, Christian highlights the role of compassion and presence in true connection. The duo also explore barriers to communication and how simple acts of acknowledgment—what John Gottman calls turning toward bids—can build stronger bonds. This episode invites us to approach each conversation as an opportunity for connection, compassion, and shared humanity. Listen to the complete episode by clicking the player above. Transcripts for this episode are available at: https://www.integrativetouch.org/conversations-on-healing Show Notes: Learn more about Dr. Christian van Nieuwerburgh Read his latest book "Radical Listening" here Read "Coaching in Education" here Look into "An introduction to Coaching Skills" here This podcast was created by Integrative Touch (InTouch), which is changing healthcare through human connectivity. A leader in the field of integrative medicine, InTouch exists to alleviate pain and isolation for anyone affected by illness, disability or trauma. This includes kids and adults with cancers, genetic conditions, autism, cerebral palsy, traumatic stress, and other serious health issues. The founder, Shay Beider, pioneered a new therapy called Integrative Touch™Therapy that supports healing from trauma and serious illness. The organization provides proven integrative medicine therapies, education and support that fill critical healthcare gaps. Their success is driven by deep compassion, community and integrity. Each year, InTouch reaches thousands of people at the Integrative Touch Healing Center, both in person and through Telehealth. Thanks to the incredible support of volunteers and contributors, InTouch created a unique scholarship model called Heal it Forward that brings services to people in need at little or no cost to them. To learn more or donate to Heal it Forward, please visit IntegrativeTouch.org
In this week's round-up of the latest news in online speech, content moderation and internet regulation, Mike and Ben cover:Character.AI is banning minors from AI character chats (Financial Times)Strengthening ChatGPT's responses in sensitive conversations (OpenAI)Senators propose banning teens from using AI chatbots (The Verge)EU accuses Meta, TikTok of breaching digital rules (Politico) Meta and TikTok are obstructing researchers' access to data, European Commission rules (Science.org)Hey Elon: Let Me Help You Speed Run The Content Moderation Learning Curve (Techdirt)China's new law: only degree-holding influencers can discuss professional topics – netizens divided on its impact (IOL) Wizz is like ‘Tinder for kids,' as teens use the app to hook up while adult predators lurk (NY Post) This episode is brought to you by our sponsor WebPurify, an Intouch company. IntouchCX is a global leader in digital customer experience management, back office processing, trust and safety, and AI services. Webpurify has just launched their very first podcast series, Trust Issues - Insights from the People Who Keep the Internet Safe, and Mike and Ben are fans. Listen to all three episodes on Spotify and watch on YouTube. Ctrl-Alt-Speech is a weekly podcast from Techdirt and Everything in Moderation. Send us your feedback at podcast@ctrlaltspeech.com and sponsorship enquiries to sponsorship@ctrlaltspeech.com. Thanks for listening.
The RNIB's long term strategy involves making substantial financial savings. One of the services proposed for cuts was the transcription on request of braille books and other documents. Following a high level of complaints about this, a year's extension of the service has been agreed whilst a consultation exercise takes place. However, concerns remain, including from visually impaired people who use the service to obtain braille music scores. We examine the issue in more detail with the help of Connor Scott-Gardner, James Risdon and Stefan Andrusyschyn. Presenter: Peter White Producer: Fern Lulham Production Coordinator: Kim AgostinoWebsite image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.'
Changes at the Macular Society continue to generate a significant proportion of the contact we get from In Touch listeners. With the consultation exercise now at an end, we're joined by the Society's CEO, Ed Holloway. We discuss a range of issues with Ed, including the rationale for making the changes, what the new organisational structures will look like and what it means for those who provide the charity's services and those who use them. Another development regarding macular disease is the clinical trial of Prima implants. The trial involves inserting a microchip with the thickness of a human hair under the retina with the aim of restoring a degree of vision. The BBC's Medical Editor Fergus Walsh joins us to explain the technology in more detail and with news of encouraging results.Presenter: Peter White Producer: Fern Lulham Production Coordinator: Pete LigginsWebsite image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.'
Aaron Johnson is a powerful social activist and thought leader dedicated to fostering environments where Black-bodied individuals can fully express themselves. His TED Talk, “Chronically Undertouched,” highlights the profound absence of safe, loving, platonic touch in the lives of many Black men. His work is rooted in addressing this deep cultural and emotional wound. Aaron helps men of African descent transition from being chronically undertouched to developing personalized “touch plans,” creating practices that honor safety, connection, and dignity. Beyond individual guidance, Aaron cultivates retreats and workshops on Black-owned land in the Mojave Desert, where BIPOC communities can gather for healing, meditation, song, and collective renewal. In this episode, host Shay Beider and Aaron Johnson dive into the profound impact of platonic touch for Black men and BIPOC communities. Aaron shares his personal journey of reclaiming touch and accepting his tears after confronting the deep cultural barriers shaped by history, racism, and social conditioning. Aaron introduces his “Touch Plan” framework, starting with deep listening, grounding practices, singing, and gradually introducing platonic touch with consent and presence. This conversation also touches on the role of culture, history, and collective healing, highlighting Aaron's retreats, workshops, and films, including Dark and Tender, which documents men of African descent rediscovering tenderness, connection, and emotional expression. The conversation highlights how nurturing physical and emotional connection can support holistic wellness, resilience, and collective empowerment. Listen to the complete episode by clicking the player above. Transcripts for this episode are available at: https://www.integrativetouch.org/conversations-on-healing Show Notes: Learn more about Aaron Johnson Listen to Aaron's TED Talk here Watch the film Dark and Tender Read the Art of Giving and Receiving here This podcast was created by Integrative Touch (InTouch), which is changing healthcare through human connectivity. A leader in the field of integrative medicine, InTouch exists to alleviate pain and isolation for anyone affected by illness, disability or trauma. This includes kids and adults with cancers, genetic conditions, autism, cerebral palsy, traumatic stress, and other serious health issues. The founder, Shay Beider, pioneered a new therapy called Integrative Touch™Therapy that supports healing from trauma and serious illness. The organization provides proven integrative medicine therapies, education and support that fill critical healthcare gaps. Their success is driven by deep compassion, community and integrity. Each year, InTouch reaches thousands of people at the Integrative Touch Healing Center, both in person and through Telehealth. Thanks to the incredible support of volunteers and contributors, InTouch created a unique scholarship model called Heal it Forward that brings services to people in need at little or no cost to them. To learn more or donate to Heal it Forward, please visit IntegrativeTouch.org
Don is a coach & fitness expert known for his work with celebrities & athletes. With a passion for helping individuals achieve their best selves, he emphasizes the importance of strength training, especially as we age. He opened his first NYC Gym in 2005. After operating gyms for 15 years, he expanded to a global online fitness business. He has developed a reputation for training some of the biggest names in Hollywood. Ryan Reynolds, Blake Lively, Chip & Joanna Gaines, Sebastian Stan, Annie Hathaway, Matt Bomer, John Krasinski, Emily Blunt, Liev Schreiber, Hugh Jackman, Drew Powell, & David Harbour are among his roster of clients. As a trusted fitness expert, Don's advice and programs have been featured in Men's Health, Women's Health, and Muscle & Fitness, as well as People, US Weekly, Origins, In Touch, Cosmopolitan, and Shape. He has demonstrated workouts and shared his training philosophy on The Today Show, Good Morning America, The Golf Channel, Page Six TV, People NOW, E! News, Fox News, and WebMD. He also serves on the advisory board for Men's Health magazine.
InTouch with Terri is brought to you by Podium: Podium is a platform providing AI-powered communication solutions for lead conversion and patient retention. In Touch with Terri listeners get their first month of Podium free CLICK HERE. Be sure to tune into the full conversation to uncover detailed insights into transforming your aesthetic practice by leveraging patient retention strategies. Subscribe for more episodes and stay informed about the latest developments and strategies in the industry Get InTouch with Terri! Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability. Her experience is rooted in working with Fortune 500 companies like Medicis and Zeltique, where she developed a deep understanding of market dynamics and strategic sales methodologies. Episode Notes: In this engaging episode of "In Touch with Terri," host Terri Ross delves into one of the most crucial yet often dreaded aspects of sales: Objection Handling. As we approach Q4, she seeks to empower medical providers with the tools to turn objections into opportunities and ultimately drive revenue growth. With Terri's extensive background in sales training, this episode is packed with actionable insights designed to transform how you approach and handle objections, ensuring that sales feel less like a daunting task and more like an opportunity for connection. Terri outlines a proven framework for mastering objection handling, emphasized by key points such as the importance of conveying value over price and understanding objections as signals rather than rejections. She explains that effective objection handling can significantly boost patient conversions, potentially increasing revenue by 30% to 64%. With real-world success stories from clients like Dr. Renee Burke and Skin Click, Terri showcases the power of implementing strategic objection handling techniques to enhance patient trust and increase sales success. By drawing on her own experiences and methodologies, Terri provides listeners with a detailed roadmap for refining their consultation processes and strengthening patient relationships. Key Takeaways: Objections Signal Opportunity: Objections are not rejections but signals that the full value hasn't been communicated. Value over Price: Convey the true value of services to overcome price objections, echoing the sentiment that "price is what you pay; value is what you get." Framework for Handling Objections: Terri introduces the "LAYER" model (Listen, Acknowledge, Explore, and Respond) for effectively addressing patient concerns. Training and Adaptation: Investing in consistent sales training and adapting to patients' emotional needs is key for medical practices to thrive. Data-Driven Approach: Practices should measure current conversion rates and aim for growth through refined sales techniques.
Dan Newby is a global leader in emotional literacy and the creator of Emotions-Centered Coaching. With over 7,000 hours of coaching experience, he has dedicated his career to helping leaders and changemakers around the world turn emotions into powerful, everyday tools for transformation. Dan is the author of four books on emotional literacy and regularly leads his signature Emotions-Centered Coaching course for “people who support people” — including leaders, therapists, educators, faith leaders, and parents. Before devoting himself to coaching, Dan spent 25 years in private business, including as CEO, and later served as COO, CEO, and Senior Course Leader at Newfield Network Coach Training School. Today, he and his partner Lucy Núñez, lead the School of Emotions and Dignity Inc., which focuses on fostering dignity in policing and leadership. In this episode, host Shay Beider and Dan Newby explore how emotional literacy can transform the way we understand ourselves and connect with others. Dan defines emotions as “what moves us” and powerful sources of energy with their own narratives, impulses, and purposes. He shares his journey on learning to name and articulate his emotions, and offers practical tools like expanding our emotional vocabulary, noticing and naming emotions throughout the day, and distinguishing subtle differences. The duo highlight resources such as the Emotional Regulation Assessment, the Emote app, and Emotional Flash Cards, all aimed at building emotional agility and resilience. Dan shares some of his personal experiences and illustrates how allowing emotions to flow without attachment and consciously choosing emotions like optimism and hope can lead to greater well-being. Ultimately, Dan encourages us to see emotions as dynamic forces we can shape, helping us live more whole, connected, and intentional lives. Listen to the complete episode by clicking the player above. Transcripts for this episode are available at: https://www.integrativetouch.org/conversations-on-healing Show Notes: Learn more about Dan Newby Learn more about his School of Emotions Check out Dignity Inc. here Read “The Unopened Gift” here Read his book “Dignity in Leadership” This podcast was created by Integrative Touch (InTouch), which is changing healthcare through human connectivity. A leader in the field of integrative medicine, InTouch exists to alleviate pain and isolation for anyone affected by illness, disability or trauma. This includes kids and adults with cancers, genetic conditions, autism, cerebral palsy, traumatic stress, and other serious health issues. The founder, Shay Beider, pioneered a new therapy called Integrative Touch™Therapy that supports healing from trauma and serious illness. The organization provides proven integrative medicine therapies, education and support that fill critical healthcare gaps. Their success is driven by deep compassion, community and integrity. Each year, InTouch reaches thousands of people at the Integrative Touch Healing Center, both in person and through Telehealth. Thanks to the incredible support of volunteers and contributors, InTouch created a unique scholarship model called Heal it Forward that brings services to people in need at little or no cost to them. To learn more or donate to Heal it Forward, please visit IntegrativeTouch.org
Are restaurants missing a key opportunity on delivery?This week's episode of the Restaurant Business podcast A Deeper Dive features Cameron Watt, the CEO of secret shopper firm Intouch Insight.Intouch recently completed an exclusive study on delivery for Restaurant Business and we're chatting about some of the conclusions. We caught up with Cameron at the recently concluded FSTEC conference.The study featured some fascinating results. For one thing, first-party delivery on average isn't much better, performance-wise, than it is ordering from third-party delivery companies themselves. That may be a missed opportunity for restaurants. Cameron and I talk about that.We also talk about the growing influence of third-party delivery companies and the overall results from the study. And we talked about what restaurant companies can do to improve the delivery experience for customers. We're talking delivery on A Deeper Dive so please check it out.