Podcasts about practice administrator

When I heard that a pediatric organization was so focused on mental health screenings in their office, my mind couldn't quite get around the need for mental health screeners for children.  However, that's what made me particularly interested to sit down and talk with Shannon Fox-Levine MD, FAAP, President, Pediatrician, and Kimberly Brennan, Practice Administrator at Palm Beach Pediatrics.  Their focus on keeping infants and young children safe both mentally and physically is admirable and a model for so many other pediatric organizations. Of course, here at Healthcare IT Today we were particularly interested in how they were using Yosi Health to administer these screenings along with improving the patient experience.  Dr. Fox and Brennan highlight how the digital screenings through Yosi Health had a number of advantages.  First, patients prefer filling out electronic forms at their convenience much more than paper forms on a clipboard in the office.  Second, the digital screeners are integrated right into Palm Beach Pediatrics EHR so the data is readily available for the clinicians. Learn more about Palm Beach Pediatrics: https://pbpediatrics.com/ Learn more about Yosi Health: https://yosi.health/ Health IT Community: https://www.healthcareittoday.com/

In This Episode: We sit down with Debbie Evans, a seasoned dental professional and practice administrator at Wainwright and Wassel DDS in North Carolina. Debbie shares her journey into dentistry, discusses the importance of building a strong team, and reveals the best practices for creating a positive work environment. The conversation dives into team dynamics, the significance of open communication, and the unique strategies Debbie employs to keep her team motivated and engaged. Guest: Debbie Evans is a highly respected dental professional with over 30 years of experience in the industry. She currently serves as the Practice Administrator and Vice President at Wainwright and Wassel DDS in North Carolina. Debbie is a diplomat of the American Association of Dental Office Managers (ADOM) and was named ADOM's 2020 Practice Administrator of the Year. Her passion for dentistry and dedication to her team make her an inspiring leader in the dental field. Key Points & Highlights: Debbie's Journey to Dentistry: Debbie shares how she transitioned from being a stay-at-home mom to a leader in the dental industry, highlighting the unexpected opportunities that led her to her current role. The Importance of Team Dynamics: Open communication is a cornerstone of Debbie's team-building strategy, with regular meetings and team huddles playing a crucial role in maintaining a positive work environment. Celebrating Success: Debbie discusses the various ways her practice celebrates achievements and milestones, from birthdays to holidays, and how these celebrations contribute to team morale. Learn More About Weave: Curious about how Weave can transform your practice? Visit⁠⁠⁠⁠⁠⁠ ⁠getweave.com⁠⁠⁠⁠⁠⁠⁠ to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction.  Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram:⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠ Pinterest: ⁠⁠⁠⁠@getweave⁠⁠⁠⁠ YouTube:⁠⁠⁠⁠⁠⁠ ⁠@weavecommunications⁠⁠⁠⁠⁠⁠⁠ TikTok:⁠⁠⁠⁠⁠⁠ ⁠@getweave⁠⁠⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠⁠ ⁠Weave⁠⁠⁠⁠⁠⁠⁠ Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice.⁠⁠⁠⁠⁠⁠ ⁠Sign up here⁠⁠⁠⁠⁠⁠⁠. 

Maryland Endocrine has quickly made the big journey from paper billing to on-site payments. The company had eClinicalWorks installed since 2004 (they were actually eClinicalWorks' 34th customer), but when Kimberly Stahl, Practice Administrator, came to the company, it was still collecting payments by sending paper bills by post. Bills were often delayed for months or never sent at all. The company's eClinicalWorks deployment had not been updated for years and was suffering from the bugs of outdated software. Stahl helped to save the eClinicalWorks deployment, after which the company rapidly modernized its workflow. Patients face a kiosk when they enter, saving time at check-in. They are notified of bills by text and phone calls, so payments have dramatically increased. The cost of billing is also greatly reduced. Learn more about Maryland Endocrine: https://marylandendocrine.com/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Health IT Community: https://www.healthcareittoday.com/

On this episode of the LionHearted we have a special guest Michelle Bondi. We've been friends for over 55 years and she so happens to be the Practice Administrator of my office the Rasner Institute. Today we talk about staff, how our office is ran, problems in our industry and most importantly our friendship.

Accelerating Your Dental Practice Episode 24, Optimizing Your Practice with Office Manager Beverly Wilburn On this episode, Malika and Michelle are joined by Beverly Wilburn. Beverly is an office manager for a successful dental office that specializes in periodontics and dental implants. Beverly is an AADOM Diplomate who also recently won Practice Administrator of the Year. Topics including what to do and what not to do in the office, building and cultivating relationships within the office, different types of office managers as well as what it takes to have the role are discussed. Being an Office Manager means so many different things and the role can vary depending on office needs but being willing to step in and be involved is one of the most important qualities that one can have. The Office Manager role really ties the whole practice together and is a major component to a successful office. 00:28 Introducing Beverly Wilburn 01:40 Varying types of Office Managers 03:40 The Office Manager role 05:00 The tools that create a good Manager 07:15 Qualities of an Office Manager 10:35 Being an involved part of the team 13:30 Resources and building a network for success 17:30 Advice for the Office Manager on empowering the team 19:55 Your relationship with the team as an Office Manager 23:50 Why conferences and trainings are so important 28:05 Advice to the Dr. – Clearly define the Office Manager role 30:00 Support within the office – Good Coaching and more 31:05 Closing and where to find Beverly Malika Azargoon ZarDentalConsulting.com https://www.linkedin.com/in/zardentalconsulting/ malika@ZarDentalConsulting.com Michelle Affanato affinitymanagement.co New To Dental Bootcamp https://www.facebook.com/michelle.affinitymanagement/ michelle@affinitymanagement.co Beverly Wilburn https://www.linkedin.com/in/beverlywilburn/ https://www.facebook.com/beverly.wilburn/ https://www.instagram.com/dearbevvie_/

Learn how you can pick the right RCM partner for your practice's unique needs. Discover the key questions you need to ask and the red flags you should watch out for while evaluating RCM solutions with Bo Bowman, Infinx VP of Strategic Accounts. Brought to you by www.infinx.com

Do you dread having to conduct the annual evaluation for your practice's leader? Your CEO or Practice Administrator sees to it that all of the staff's evaluations are completed, but now it's time for their annual review. Many physicians dread having to do this, as it's not something that's taught in medical school.This episode breaks down how to conduct these annual reviews well, some common pitfalls to avoid, specifics on incentive compensation, and a bit about long term employment contracts as well.  Tune in if you'd like to learn more about how to make these critical conversations productive and enjoyable.Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill's company, Health e Practices' website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber Want more content? Find sample job descriptions, financial tools, templates and much more: www.MedicalMoneyMattersPodcast.com  Purchase your copy of Jill's book here: Physician Heal Thy Financial Self Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig's website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

Stephanie Bond is the Practice Administrator at Intermountain Health and a candidate for the Urgent Care Association Board of Directors in 2024.

Click here for Revenue Recovery "Cheat Sheet" Welcome to the second episode of our new HeartTalk podcast series, Revenue Recovery, in which we aim to empower you to communicate effectively and ensure your organization does not leave any money on the table. Host Melanie Lawson, MS, speaks with MedAxiom's Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of Revenue Cycle Solutions and Care Transformation, and Linda Gates-Striby, CCS-P, ACS-CA, Revenue Cycle Solutions consultant. They share tips for capturing counseling services for a low-dose CT scan and why shared decision-making with the patient is essential.Guest Bios:Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care TransformationNicole's decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management, and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement, and the revenue cycle.Prior to joining MedAxiom, Nicole served as Practice Administrator for Baptist Neurology and Northeast Florida Cardiology and Director of Operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance, and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally.Nicole has completed numerous education hours toward a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA.Linda Gates-Striby, CCS-P, ACS-CAMedAxiom Consultant, Revenue Cycle SolutionsLinda Gates-Striby has worked in the medical field for over 30 years and has specialized in cardiology coding and revenue cycle for 25 years. Her clinical experience includes work in the heart stations and coronary intensive care units as well as working as an EMT for a level one trauma center.As a MedAxiom Revenue Cycle Solutions consultant, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and simplification for often complex initiatives to minimize risk and maximize revenue. Linda, who has spent the past 30 years working as a specialist in compliance, revenue cycle and quality with a large cardiology and multi-specialty practice, is also the director of quality assurance with Ascension Medical Group in Indiana.Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation.Linda serves as a non-physician member of the American College of Cardiology's coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding and lead the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, as well as the technical editor for cardiology focused newsletters. Linda has served as an Independent Review Organization auditor for Office of Inspector General Corporate Integrity Agreements, and as an expert witness on behalf of cardiology practices.

Click Here for Revenue Recovery "Cheat Sheet"While you may or may not be the person coding revenue cycle services, many of you are responsible for your program's overall success with revenue recovery and know all too well the challenges that come with it. Welcome to the first episode of our new podcast series, Revenue Recovery, where we aim to empower YOU – physicians, administrators and revenue cycle managers – to effectively communicate and ensure your organization does not leave any money on the table. On MedAxiom HeartTalk, host Melanie Lawson speaks with MedAxiom's Nicole F. Knight, LPN, CPC, CCS-P, executive vice president of revenue cycle solutions and care transformation, and Linda Gates-Striby, CCS-P, ACS-CA, revenue cycle solutions consultant. Together, they discuss some challenges, tips and solutions for capturing services involving smoking and tobacco cessation.Guest Bios:Nicole F. Knight, LPN, CPC, CCS-PExecutive Vice President, Revenue Cycle Solutions and Care TransformationNicole's decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management, and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement, and the revenue cycle.Prior to joining MedAxiom, Nicole served as Practice Administrator for Baptist Neurology and Northeast Florida Cardiology and Director of Operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance, and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally.Nicole has completed numerous education hours toward a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA.Linda Gates-Striby, CCS-P, ACS-CAMedAxiom Consultant, Revenue Cycle SolutionsLinda Gates-Striby has worked in the medical field for over 30 years and has specialized in cardiology coding and revenue cycle for 25 years. Her clinical experience includes work in the heart stations and coronary intensive care units as well as working as an EMT for a level one trauma center.As a MedAxiom Revenue Cycle Solutions consultant, Linda provides cardiovascular programs across the country with operational expertise, implementation strategies and simplification for often complex initiatives to minimize risk and maximize revenue. Linda, who has spent the past 30 years working as a specialist in compliance, revenue cycle and quality with a large cardiology and multi-specialty practice, is also the director of quality assurance with Ascension Medical Group in Indiana.Linda is a sought-after speaker and consultant and has conducted numerous national educational sessions focused on documentation, coding, auditing and revenue cycle improvement for clinicians, coders and administrators across the nation.Linda serves as a non-physician member of the American College of Cardiology's coding work group and publications subcommittee and has also served on the coding committee for the Heart Rhythm Society. Linda served as the cardiology chair on the Board of Advanced Medical Coding and lead the development of the Advanced Cardiology and Specialty Cardiology Certification examinations, as well as the technical editor for cardiology focused newsletters. Linda has served as an Independent Review Organization auditor for Office of Inspector General Corporate Integrity Agreements, and as an expert witness on behalf of cardiology practices.

Our guest today on the MGMA Member spotlight podcast is Felicia Nicely, Practice Administrator at Owensboro Health for Gastroenterology and Preventive Services. Felicia is a recipient of The Future Five award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry." In Felicia's case, she has worked to improve efficiencies and opportunities for workflow improvement, as well as, community outreach and engagement. She has also focused on helping decrease the rate of lung cancer mortalities. Resources: MGMA Future Five Award -- https://www.mgma.com/membership/get-involved/awards/the-future-five-award MGMA Member Network -- https://www.mgma.com/membership/get-involved/member-network Sponsor: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to https://mgma.com/events/mpe23-financial-operations-conference to learn more and to register today. If you would like additional tools and resources related to medical practice leadership email us at podcasts@mgma.com. Thank you again for taking the time to listen to MGMA's Insights podcast. If you have opportunities you'd like to share with the MGMA audience, go to www.mgma.com/marketing-with-mgma/advertise to find out how you can connect with the MGMA audience.

In this video interview, Navin Jain, Practice Administrator at Cookeville, described how they put in place the key parts of an improved workflow. They streamline their forms and allow patients to fill out information at home. Plus, they automated most of the check-in process for patients. As a result, the staff have less work, the clinic can prepare for the patient's visit in advance, and the clinicians can give the patient more face-to-face attention. This is done through their use of CareCognitics and its deep integration with athenahealth. Because CareCognitics is responsive, changes requested by the clinic can be made in a couple hours or a couple days. Cookeville has been able to eliminate some vendors and simplify operations. Learn more about CareCognitics: https://carecognitics.com/ Find more great health IT content: https://www.healthcareittoday.com/

Cardiac device techs are in hot demand, but gaps in staffing and education are causing difficulties for this role. On MedAxiom HeartTalk, host Melanie Lawson talks with Kelli Shifflett, MHA, FACMPE, AVP of Revenue Growth and Business Development, HCA Physician Services, Sirena Bridges, MSPH, MSN, FNP-BC, CCDS, Clinical Director, Melissa Hauck Center for Device Therapy at Centennial Heart, and Nicole Knight, LPN, CPC, CCS-P, SVP of Revenue Cycle Solutions and Care Transformation, Medaxiom. Together, they discuss innovative strategies that your organization can use to help address this growing issue. Guest BiosKelli Shifflett, MHA, FACMPE, AVP of Revenue Growth and Business Development, HCA Physician Services – Kelli has been with HCA Physician Services for 20 years in a variety of practice operation roles from Practice Manager to Division Vice President. She resides in Austin with her family and is passionate about process improvement and finding practice efficiencies in a constantly changing healthcare environment. She enjoys her current role of partnering with companies whose products improve the daily workflows and needs patients, providers and healthcare teams. Sirena Bridges, MSPH, MSN, FNP-BC, CCDS, Clinical Director, Melissa Hauck Center for Device Therapy at Centennial Heart – Sirena has worked in the healthcare field for over 20 years; with the last 10 years working as a Nurse Practitioner in Cardiac Electrophysiology with a focus on device management of Cardiac implantable electronic devices at Centennial Heart. She became the inaugural Clinical Director of the Melissa Hauck Center for Device Therapy at Centennial Heart in Nashville in November 2021. In her role as the Clinical Director, she brings a wealth of clinical and technical expertise on interpretations, programming and troubleshooting of cardiac implantable electronic devices and remote transmissions. She also serves as a clinical resource for patients, peers and colleagues. Sirena has a Bachelor's Degree in Cardio-respiratory Care Sciences from Tennessee State University and a Master's Degree in Public Health from Meharry Medical College in addition to a Master's Degree in Nursing from Vanderbilt University. She is also a Certified Cardiac Device Specialist (CCDS) through the IBHRE (International Board of Heart Rhythm Examiners). Nicole Knight, LPN, CPC, CCS-P, EVP of Revenue Cycle Solutions and Care Transformation, Medaxiom - Nicole's decades of healthcare experience include cardiovascular and neurology practice operations, clinical management, business office management and consulting. The most recent years have been devoted to cardiovascular consulting in operations, LEAN process improvement and the revenue cycle. Prior to joining MedAxiom, Nicole served as Practice Administrator for Baptist Neurology and Northeast Florida Cardiology and Director of Operations for Jacksonville Heart Center and Louisiana Cardiology Associates. She has extensive expertise in coding, compliance and education for various specialties including cardiology, neurology, radiology, hematology/oncology, orthopedic, ENT, gastroenterology and internal medicine. Nicole has provided physician and staff coding and compliance education sessions nationally. Nicole has completed numerous education hours towards a B.S. in Health Care Administration. In addition, she maintains her LPN licensure in Louisiana and Florida. She is a member of the American Academy of Professional Coders and the American Health Information Management Association. She received her Advanced Cardiovascular Coding Certification with the Board of Medical Specialty Coding and completed the AAPC inpatient coding and reimbursement course. Nicole is a certified AHIMA ICD-10-CM Trainer and completed a LEAN Healthcare training course at Johns Hopkins University. She also serves on the Physician Practice Council for AHIMA. This episode is supported by an independent educational grant from Medtronic.

Wendy Schlatner's career started in investment banking and investment relations. She took a 16-year career break and then made a career transition when she relaunched in medical practice management. Her interest in the new field was peaked after spending several summers running the health office at her kids' sleepaway camp. In this episode, which is part of our “Relaunching in Medicine” mini-series, we will hear from Wendy about how she navigated her career shift and progressed in her post-relaunch career to Practice Administrator for Orthopedics and Interventional Pain Management at White Plains Hospital.

AADOM Radio & Smile Advantage Present:Shelly Otte, MAADOM & Ryan CorbyMore About Shelly:Shelly Otte, MAADOM has been the Office Manager for Dr. Douglas Schulz (Corporate Lakes Dental) and the Education Center Manager at Corporate Lakes Education Center previously while in Kansas City. While there, she implemented their own in-office dental membership plan. She was also the President of the Kansas City AADOM Chapter and the chapter was recognized as 3rd Place Chapter of the Year at the 2018 AADOM Conference.Shelly and her family moved to Monument, CO for her husband's work three years ago. There she joined the practice of Dr. Jeffrey Yelle (MountainWellnessDentistry) as his Practice Administrator. Shelly successfully helped navigate a rebranding, huge social media platform and a large membership base with their dental membership plan.Most recently, Shelly joined the team of Smile Advantage to pursue her passion for helping offices to implement and grow their dental membership plans. She is also extremely excited to work directly with local AADOM chapters and the national organization with her new role. AADOM is something that Shelly has been passionate about for many years.With the recent promotion of becoming a grandma (GoGo) in April, Shelly and her family are moved back to the Kansas City area to be with family. She is extremely excited to be back in her hometown and re-engage with the dental community there. When not working you'll find Shelly enjoying her family, 3 rescue dogs and cooking. She is also an avid football fan (KC Chiefs obviously)!!Shelly's passion for continuing education, serving her community and being actively involved in AADOM and the dental industry is contagious. She sets out every day to make others smile and give back in a positive way. Her goal in life is to make every day a little easier and happier for others. Shelly is confident joining forces with Smile Advantage will bring tremendous success for their clients, business and herself.More About Ryan:Starting his first business at the age of 8, Ryan has only continued his drive and love for business. He is a serial entrepreneur with specialized skills in a variety of creative disciplines that complement dentistry like marketing automation, video production, graphic design, web development, live events, customer follow up & honest "H2H" Human to Human customer service.He has provided services for large enterprise companies as well as helped small businesses develop a level of professionalism, customer service & revenue generation through relevant and effective marketing material.Ryan loves technology and has a way of discovering the best use of newer technologies to benefit & streamline his Dental client's marketing communication, workflow, and production. His knowledge of how the software operates and attention to detail exemplifies his success in many facets of the Dental Practice. He demonstrates an inquisitive nature that becomes paramount in assessing a structured plan to provide an accurate resolution to clients based upon individual assessments of their needs. Ryan solves difficult problems and conveys the answers clearly and concisely to his clients.Ryan's passion lies deep in old fashion customer service and working with his clients in a 1:1 personal way & he lives by the mantra "The Fortune is in the Follow-Up”Learn More about Smile Advantage:https://smileadvantage.com/Learn More about AADOM:https://www.dentalmanagers.com/

Faculty Host: Christina Wells, MD, MPH, FAAFP Guests: Corinne Kohler, MD, FAAFP, Candice Oberlies, DMS, PA-C and Clinical Staff Manager and Nancy Bell, Practice Administrator Topic: Christina Wells, MD, MPH, FAAFP, and Corinne Kohler, MD, FAAFP discuss the phases they went through to implement vaccine clinics and how they have evolved at two Federally Qualified Health Centers. Candice Oberlies, DMS, PA-C and Clinical Staff Manager and Nancy Bell, Practice Administrator share their experiences from the clinical and administrative perspectives and offer tips for setting up vaccination clinics and integrating the COVID-19 vaccines in routine visits. Learning Objectives: - Identify key changes with the COVID-19 vaccine that have made the administration & back-office work easier in the past year - Summarize ways to make adding the COVID-19 vaccine easier in your practice Earn CME Credits for this episode: www.illinoisvaccinates.com/podcasts/

Christina Wells, MD, MPH, and Corrine Kohler, MD discuss the phases they went through to implement vaccine clinics and how they have evolved at two Federally Qualified Health Centers.  Candice Oberlies, DMS, PA-C and Clinical Manager and Nancy Bell, Practice Administrator share their experiences from the clinical and administrative perspectives and offer tips for setting up vaccination clinics and integrating the COVID-19 vaccines in routine visits. Learning Objectives:-          Identify key changes with the COVID-19 vaccine that have made the administration & back-office work easier in the past year-          Summarize ways to make adding the COVID-19 vaccine easier in your practiceFor more information visit: https://www.illinoisvaccinates.com/podcasts

No matter what industry you're in, learning to build and run a business can be a very lonely road, and learning from others in your field, can be a huge blessing. In today's episode of Beyond Bitewings, the team at Edwards & Associates is joined again by Tamra Whitley who discusses her membership in the American Association of Dental Office Management and how you can impact your practice with AADOM. Tamra is the owner spouse and Practice Administrator of Whitley Family Dental, and she shares her story of how she ended up helping to run the practice with her husband. Tamra shares how she started in the front office, not having any idea what she was about to get into, and how becoming a member of the American Association of Dental Office Management (AADOM) was a complete game-changer for her.  She discusses what an association can help with in terms of understanding potential blind spots, and how you can run your practice more efficiently. She also discusses why it isn't just about her becoming a member, but also training her entire staff to adhere to what AADOM teaches. If you do have specific questions about how you can impact your practice with AADOM, or if you'd like to have another question answered on a future podcast, please make sure to reach out to the Edwards & Associates team. Or contact any one of the excellent ADCPA affiliates across the nation.

Sharpen your pencil and get ready to take some notes in this interview Andrea and David have with Robin Brogdon, MA, the CEO of Blueprints Marketing Group. As a previous Practice Administrator and a marketing guru, Robin talks about the difference between marketing and branding and why we need either one as busy as our practices are right now. As fast as the digital marketing era moves, Robin shares how busy practice managers and owners can stay current, how to track ROI, and steps to manage it all. Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane! Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/   

In this episode of "Between the Js," Jacqui and Joy are joined by Nique Kight of Southern Vein Care. Kight is a Practice Administrator at Southern Vein Care and offers some insights into the process. 

Practice administrators help with the big picture and goals of the practice. They are the medical director's or practice owner's right-hand person and are responsible for contributing to the business improvement plans of the practice, supervising administrative staff, overseeing the practice's financials, and maintaining legal compliance.The practice administrator's top priorities include helping the practice grow and increase profitability. But, not just ANY person or staff member can make an outstanding practice administrator. So what does it take?In this episode of Shorr Solutions: The Podcast, you'll learn from our consultants and practice management experts, Jay Shorr and Mara Shorr, the top most important traits and skills of a successful practice administrator. This includes being masters of numbers and financials, having great leadership skills, extensive industry knowledge, and an understanding of state-specific compliance laws and regulations- just to name a few!This is an episode you don't want to miss if you want to have a practice that grows strong in the right direction!To sign up for our Conversion Cascade online course, click here. Don't forget to enter code PODCAST at checkout for 20% OFF! We've increased your savings :)Connect with us:Website: https://shorrsolutions.com/Instagram: https://www.instagram.com/shorrsolutionsFacebook: https://www.facebook.com/shorrsolutionsLinkedIn: https://www.linkedin.com/company/shorrsolutionsYouTube: https://www.youtube.com/user/TheBestMBS1/featured

On this episode of the Raving Patients Podcast, Len sits down with Kelly Lynch to discuss using the correct communication skills for the specific situation will change your practice for the better. When discussing optimal treatment plans, financing options, or encouraging team development; the conversations you have will make or break outcome of those discussions.   Takeaways from this episode include: Team Cross Training Increase Case Acceptance by using the "right" words and motivation. Keeping happy, paying patients after you exit the PPO's Did COVID kill your customer service? Celebrate your team, your doctor and your patients!  Kelly Lynch is an office manager, a published author, a practice growth specialist, and a team cross training guru! She has supervised dental offices for almost three decades and has over ten years in retail and hospital management.   She earned her AADOM Mastership in 2021, is a lifetime AADOM member and is a past winner of the Practice Administrator of Distinction Award.   She is a national speaker, has published articles in numerous dental publications and has been a consistent contributor to many eBooks.    Her book, 10 “KNOWS” To Get To YES! Elevate Your Dental Practice Through Patient Centered Care; is a practical guide that will help empower practices to become the platinum level practice they know they can be!    Founding Platinum Practice Solutions in 2015, Kelly's mission is to offer her skills and knowledge to dental practices that are looking to create a practice environment that exceeds patient expectations and is highly productive; while nurturing teams that are passionate and take ownership in the success of their practices.      Born and raised in Maine, Kelly lives in Sanford with her husband and has been blessed to have her mother, her two children and five grandsons living close by.

No matter the roadblock, march forward with this episode's guest, Julie Biederman! Julie is an independent licensed health insurance agent with ABC Health Coverage. She helps her clients navigate the confusing and ever-changing world of health insurance and Medicare.  Since 1990, Julie has been on the front lines of the medical insurance battlefield, either as a Practice Administrator for a group medical practice, or as a health insurance agent fighting for her clients.  Although the subject matter is highly technical, her experience along with her unique ability to communicate these complex topics in an easy to understand manner makes Julie invaluable to her clients. Specializing in Medicare supplements and individual/family plans, Julie is passionate about guiding her clients through the myriad of regulations and choices and aims to help her clients understand their coverage. Julie's most influential book(s): The Red Tent by Anita DiamantJulie's website: www.ABCHealthCoverage.comJulie on Facebook: https://www.facebook.com/JulieBiedermanHCS #lifecoaching #lifecoach #coaching #motivation #coach #mindset #inspiration #mindfulness #selflove #personaldevelopment #selfcare #love #mentalhealth #life #success #lifecoachingforwomen #meditation #personalgrowth #lifecoachforwomen #lifestyle #lifecoachingtips #happiness #lifecoaches #leadership #lifecoachinghappiness #goals #loveyourself #healing #selfdevelopmentSubscribe To and Watch The Voices of The Goddess with Julietta Wenzel and Allyson Mancini on Youtube HERE: https://www.youtube.com/channel/UCJkusUQRFjoRa0oDQpCLAbA/videos Facebook: https://www.facebook.com/Voices-of-the-Goddess-356165865475415Instagram: https://www.instagram.com/voicesofthegoddess/ Voices of The Goddess with Julietta the Magical PT and Allyson the Holistic Nutritionist is a show that  supports modern day goddesses in developing their super powers and acquiring the tools they need to achieve all their desires. Join us each week as we interview amazing women in the community who share their insights and how they use their tools to make their dreams a reality. Allyson, a Michigander, moved to South Florida in 1993 with her fiancé, Nick. Married for 27 years with two children, Nicholas 24 and Lexi  21.  A SAHM for 24 years and now an empty nester, she has found her true passion as a Holistic Nutritionist. Facebook: https://www.facebook.com/groups/healthylifestyleinandoutInstagram: https://www.instagram.com/allysonkmancini/?hl=en Julietta grew up in Wisconsin and graduated with a Physical Therapy degree from University of Wisconsin-Madison.  When not busy treating patients or teaching Voila Method in the US and internationally, she is making healing crystal art and jewelry, creating spiritual/healing paintings, or planning underground dining experiences. A contributing author in the best-selling book UNSTOPPABLE: Leverage Life Setbacks To Rebuild Resilience For Success. https://bodyandsoul-pt.com/   http://julietta.love/ https://soulcandycrystals.com/ https://www.facebook.com/TheMagicalPThttps://www.facebook.com/soulcandybyjuliettahttps://www.facebook.com/Juliettalove-108449684234840https://www.instagram.com/themagicalpt/https://www.instagram.com/soul_candy_/https://www.instagram.com/juliettadotlove/

Taofeek Ibrahim is a Practice Administrator for Psychiatry with Vituity, a physician partnership that places clinical expertise and patient outcomes at the center of their work.Real Talk Unplugged is a series aimed at highlighting the stories of diverse voices in healthcare. Nicolle's story is brought to us by the BAAVC Enterprise Resource Group – comprised of Black/African American Vitans for Change.The Vituity Cares Foundation was formed in 2020 in an effort to foster a new, more diverse generation of healthcare leaders, countering underrepresentation in the industry. Vituity Cares is dedicated to healing the most vulnerable, empowering the underrepresented, and ensuring a more equitable future for all. More information is available at https://www.vituitycares.org/.To connect with the Real Talk Podcast or record your story with us, head to https://realtalk.transistor.fm/Episode hosted by Michael Broome – ITS Senior Manager with Vituity.Intro music: "Honey and Milk" by The 126ersOutro music: "Hulu Ukulele" by Chris Haugen

In this episode, Christina and Natalie interview Karen Vossen, a special needs parent and Practice Administrator at the Child Development Center of America. From first learning about her son's Autism diagnosis to now working to run a development center, Karen shares her experience and advice for all special needs parents. Tune in to hear as Karen informs us about developmental testing and biomedical assistance at the Child Development Center, as well as lessons from her parenting journey. Instagram: @onwardbehavior Karen's email: karen@childdev.orgChild Development Center of America: childdev.org 

Welcome to the Season 2 finale of the "Let's Talk About Sex...Trafficking" Podcast where you will learn how to spot, report, and prevent trafficking. Every week you will hear our guests share real facts, real stories, and real ways you can help eradicate trafficking in the United States by 2030. This week Safe House Project co-founders, Brittany Dunn& Kristi Wells, are joined by Lisa Lombardozzi. Lisa Lombardozzi is a wife, mother, professional and child abuse Thriver. Despite being abused from infancy to nearly 19, she refused to allow her childhood trauma to become her life-long identity, and now uses her abuse experiences to reach other survivors with a message of hope and healing.  Lisa has spoken to groups large and small to bring awareness and education on identifying and preventing sexual abuse. In 2017 she met with Senators and Delegates at the Virginia General Assembly to communicate the need for better personal protection education to be taught from pre-school through high school and intends to continue to work with lawmakers on these tough issues. She has served on the board of multiple child and military related non-profits and enjoys volunteering.  Professionally, Lisa serves as Practice Administrator for three Virginia Beach Chiropractic offices and frequently speaks on team development and practice management for a variety of chiropractic groups and associations. ------ Safe House Project's vision is to see communities across America unite to end domestic sex trafficking and restore hope and freedom to every survivor, while building a better future through preventing the spread of child sex trafficking. When everyone engages for change, we can eradicate child sex trafficking in America by 2030. www.SafeHouseProject.org https://www.facebook.com/SafeHousePrjct  https://instagram.com/safehouseproject 

In our 13th episode, we talk to Julianne Gonzalez the Practice Administrator for Greendale Physical Therapy. Julianne talks about opening Greendale PT's fourth location in Marlborough, MA. Julianne talks about how Greendale PT gets involved with the community by sponsoring road races or hosting webinars to educate the community. We talk to Julianne about the creative ways they had to help their patients with physical therapy during the pandemic and how PT is just like IT support. Since its inception in 2002, Greendale Physical Therapy has emerged as a leading care and rehabilitation provider in the central Massachusetts region, and we have served hundreds of physicians and treated thousands of patients. We operate clinics in Shrewsbury, Worcester, Clinton, and Marlborough, with a team of over 20 therapists.Contact Information: Tye Jordan https://www.linkedin.com/in/tye-jordanhttps://cinchit.com/locations/marlborough-maGreendale Physical Therapy855-459-5000https://www.greendalept.com/https://www.facebook.com/greendalept

Ep #35 Introduction to Katie Johnson - Practice Administrator, #BOSS

Introduction to Katie Johnson - Practice Administrator

Ep 35 - Katie Johnson - Practice Administrator

Earlier this year, our founder Annette Hines introduced the sister company of Special Needs Law Group of Massachusetts, Special Needs Family Services.  As part of this launch, we brought on new staff members to help us hit the ground running in 2021. One of these additions to the team is Kerri Whalen, our new Practice Administrator and the guest for this episode of Parenting Impossible.  The subject of this episode is one that we get asked about a lot: What happens when you move your family from one state to the next? While states’ rights can be liberating, they also present challenges as there is no uniformity of laws and benefits. This can cause a lot of problems for families who move to a different state and end up receiving disparate treatment from what they have gotten used to and relied on. Kerri knows this circumstance all too well as she recently moved from Maryland to Massachusetts with her family, including one of her teenage sons who is on the autism spectrum. Kerri shares her experiences of trusting her gut to know what was best for her son, learning from her mistakes along the way, and navigating the different systems and rights between states that so many parents struggle with as they relocate their families.  Annette Hines has been practicing in the areas of Special Needs, Elder Law, and Estate Planning for more than 20 years. Ms. Hines brings personal experience with special needs to her practice and podcasts as the mother of two daughters, one of whom passed away from Mitochondrial disease in November 2013. This deep, personal understanding of special needs fuels her passion for quality special needs planning and drives her dedication to help others within the special needs community.

Terri Linihan, CDPMA, FAADOM, joins the podcast to talk about her career and her transition from dental assistant to office manager to practice administrator. What did it take for her to succeed? What was it like? We ask her these questions and more as we discuss her journey from DA to PA. #TogetherWeRise

One of the goals of this podcast is to uncover resources that can help you level up, increase efficiency, and improve outcomes. In this episode, our guest shares his secret for success and in staying disciplined in the business. Today's guest is Jesse Arnoldson. Jesse is a Practice Administrator for Thrive Pediatrics. He is also one of the principals of the management firm MedMan. In this episode, Jesse shares the purpose of his career and his motivation for working in the healthcare space. He talks about accountability and commitment to finding solutions to problems in the healthcare space. He also discusses the EOS, its tools,  and how it can improve efficiency and add discipline in the work-flow. If you're looking for an entrepreneurial operating system to use in your office, this podcast is just what you need! Please tune in for the whole episode.   Visit medman.com to see the full show notes, resources, transcript, and more things MedMan offers.

In this episode, I interview Monica Napier Carter. She's a Practice Administrator, Licensed Vocational Nurse, Mother, and Food Bank Volunteer who is currently running for City Council in District 6 of her hometown Seguin, TX.  In our conversation, Monica and I discuss healthcare, education, and her ultimate vision for the city of Seguin. No matter where you are just remember, Your vote counts!  Go to vote411.org to see upcoming elections in your area.  ============================================================= Please rate, like, and review this show wherever you listen to podcasts! --- Support this podcast: https://podcasters.spotify.com/pod/show/black-gold-podcast/support

Dr. Howard Huang from Houston Methodist Hospital joins Dr. Galati, and gives an update on #COVID19 and the recent infection that President Trump experienced. He will discuss new therapeutics, and what lessons have been learned. Also, Becky Vance, who is the President and CEO of Drug Prevention Resources, will come on and shed light on the current state of affairs with regard to addiction and alcohol abuse. The impact of COVID-19 triggering a spike in addiction and overdoses will be discussed in detail.If you like these podcast, make sure that you sign up to be notified with each new episode. Share them with your friends, and send us feedback on what we have released so far, and if there are special topics you'd like to hear more about.Websites to remember:Medical Practice: Liver Specialists of TexasDr. Galati's Book Site: Eating Yourself SickFacebook: Dr. Joe GalatiDr. Galati's YouTube: YouTube ChannelPlease send feedback and suggestion. You can message me here.You can reach Dr. Galati and his practice, LIVER SPECIALISTS OF TEXAS, by calling 713-794-0700. Ask for Teresa the Practice Administrator for details or an appointment to be seen by one of our team members. Dr. Galati is seeing patient face to face in our Houston headquarters, following COVID/CDC guidelines, as well as telemedicine consultations nationwide.Make sure you subscribe to all of the podcast episodes, rate them, send us feedback, and share them with your community.Available on:SPOTIFYTUNEINAPPLE PODCASTPOCKET CASTSOVERCASTACASTIHEART RADIO PODCASTGOOGLE PODCASTSTITCHERYOUTUBE See acast.com/privacy for privacy and opt-out information.

NESTA Certified Lifestyle & Weight Management Specialist   Jackie Madison is a  National Exercise & Sports Trainer Association certified Lifestyle & Weight  Management Specialist and has worked in the medical industry for over 20 years.  She is the Practice Administrator for Southern Plastic Surgery & Laser Lights Cosmetic Laser Center.   It is in the medical industry that she realized her passion for helping people achieve their own personal healthy lifestyle. Jackie’s purpose and passion in life is to motivate and inspire Women and young Girls to improve their overall health and fitness for lasting lifestyle changes. Through her business and now Non-Profit Organization Glamour Girl Fitness, Jackie closely works with patients and clients to help them achieve their weight loss and management goals by identifying obstacles, managing time and stress, and providing healthy eating techniques. She requires accountability, but will offer strong support and motivation to help her clients achieve success.    The focus of Glamour Girl Fitness has expanded from just the individual mom to the mom and child/children. The birthing of the Glamour Girl Fitness‘’ Mommy & Me “motivational program which helps to motivate, inspire and keep moms accountable. Promoting her message of “FAMILY, FUN, and FELLOWSHIP through FITNESS”   Jackie is married with two children a 7-year-old little girl and a 14-year-old teenage boy. The family is known as the “TEAM Madison” fitness family. Most recently Jackie obtained the Title of “MRS. Georgia Earth” 2019 competing in The Mrs. Georgia Earth Pageant where she won the Fitness and Public Speaking Awa

Health Care Practice Management was founded in 1992 by Cindy Groux, CHBME, a proven Practice Administrator who brings over 28 years of experience in her field. Our executives are experienced professionals possessing comprehensive backgrounds in medical management operations. Collectively they bring over 50 years of combined experience in their field. 28 years later, Cindy has established not only a Revenue Cycle Management business, called Health Care Practice Management, but also continues to cultivate relationships between 55 clients in DE, PA, MD, and FL. Now, after 4 years in the tradeshow industry, her daughter Alexis has made the decision to join the 26 extended staff members to learn what the healthcare industry has to offer. She will sit beside her mom, not as her daughter, but as a vehicle to help navigate through these times of change and reinvent Health Care Practice Management. We will explore their insights, knowledge, challenges, and solutions from mother to daughter relationships in the workforce, transitioning office to homes, and so much more.   [01:50] How their current mother daughter business relationship is working out [03:10] Alexis shares her educational background, future plans,  and her path into being involved in the business [06:45] Alexis shares the opportunities that she sees in healthcare  [08:40] How Covid-19 rocked Cindy's business and the possibilities of remote work [13:10] How their employees feel about remote working [14:10] Cindy shares her recommended software for remote productivity [17:20] Compliance issues and how they reassure their clients [18:20] How their family dynamic changed working hand in hand with the business [27:00] Cindy shares the feeling of being an adviser to her clients [32:30] How Cindy keeps her relationship with her clients [35:23] Cindy shares her life and business advice [36:40] Alexis shares the lessons she learned from her mom   Connect with Cindy and Alexis Health Care Practice Management, Inc - https://www.hcpm.net/

Do you remember the story of 'The Blind Men and the Elephant'? The fable tells of a group of blind men who attempted to learn what an elephant is by touching it. Each man touched a different part and created his version of reality from that limited experience and perspective.  To be successful healthcare leaders, it's essential to recognize and understand others' perspectives. That's what we are doing in today's episode of Digital Orthopaedics Podcast. This episode features three healthcare leaders who discuss how their practices are handling and managing things now that we're easing back into the business after COVID-19. Dr. Bruce Cohen, Andy Miller, and Dr. Tom Barber joined today's discussion. Let’s listen as they share their viewpoints on testing, prioritization, scheduling patients, safety protocols, patient volume, cost, and other topics that impact orthopaedics practice. Together with Dr. Stefano Bini, you’ll find this conversation insightful and fun!  Don’t miss this exciting episode of the COVID-19 series: The Digital Orthopaedic Podcast.  Today's Guests Bruce Cohen Bruce Cohen, MD, is an Orthopedic Surgery Specialist and is currently the CEO of OrthoCarolina, a large and very well known independent academic orthopedic specialty group with over 400 providers serving North and South Carolina. Dr. Cohen is also president-elect of the American Foot and Ankle Society.  He graduated from Medical College Of Georgia School Of Medicine medical school in 1991.   Andrew Miller Andrew Miller is CEO of OrthoNorCal. He has more than twenty years of experience in developing and managing healthcare organizations. Before joining OrthoNorCal, Miller successfully led Monterey Spine & Joint to increased revenues and patient encounters as its Practice Administrator. Andrew completed his bachelor's degree at the University of California, San Diego.  Thomas Barber Dr. Thomas Barber is the Associate Deputy Physician in Chief, Perioperative Services at Memorial Sloan Kettering Cancer Center. Before Memorial Sloan, he was a professor of Orthopedic Surgery at the University of California, San Francisco. He is a recognized health care leader. Thomas received his bachelor's degree at Harvard University and his MD at the University of Rochester.  Key Takeaways: Ensure healthcare workers and patients safety by enforcing strict hospital guidelines  The current economic climate impacts orthopaedic practices, regardless of its size.  There is a need to be innovative and adopt policies to help patients through various payment plans.  References https://www.orthocarolina.com/ https://www.orthonorcal.com/ https://www.linkedin.com/in/thomas-barber-7779ba7/

Dr. Rountree welcomes Cole Cluchey, Practice Administrator, Healing Waters Laser Center, Galena, IL

Gavin Setzen, MD, Past President of AAO-HNS/F is joined by Carol Bradford, MD, MS, President Elect of AAO-HNS/F, and Executive Vice Dean for Academic Affairs at the University of Michigan Medical School and Chief Academic Officer Michigan Medicine, and Tricia Long, Immediate Past President, ASCENT, and Practice Administrator at Allergy & ENT Associates of Middle Tennessee in a discussion of relevant business topics and private and academic practice workflows during the COVID-19 pandemic.

In this special episode of the MGMA Insights podcast, we continue a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, patient education, advocacy and more. You can keep up with the latest by visiting the MGMA COVID-19 Action Center at MGMA.com/covid. Joining us here is Kelly Ladd, CMPE, CEO, Practice Administrator, Piedmont Internal Medicine. Here are highlights from her interview: * “I just don’t feel like some of these folks understand what’s happening on the frontline of the physician office. They don’t understand that we are not able to get basic protection like surgical masks, gloves are on backorder, and that we cannot do these tests.” * “We don’t have the test, and if we had the test, we can’t perform the test because we don’t have the proper safety equipment to do so. Thus far, I don’t know if I have any huge momentum in getting the attention of some of our officials to help us out – but I sure am trying.” * “To me, it seems that if people are going to put the doctors and the doctor’s offices on the frontline in testing the virus, that people need to make sure we have the resources to do so. I kind of equate it to, if we’re going to war and the Marines land, would you send the Marines in without a gun? Of course not.” Previous episode in the series: COVID-19 Update: An action plan for medical practices and healthcare professionals (https://bit.ly/3aUWqjG)

Jeff welcomes to the podcast CFO & Practice Administrator of Access Omnicare and the FORM Hand, Wrist & Elbow Institute, Amirra Besh. Amirra is also a strong wellness advocate and practitioner who has competed in more than 8 Spartan Races.  In this episode, Amirra and Jeff talk about the importance of incorporating wellness in our […]

Jeff welcomes to the podcast CFO & Practice Administrator of Access Omnicare and the FORM Hand, Wrist & Elbow Institute, Amirra Besh. Amirra is also a strong wellness advocate and practitioner who has competed in more than 8 Spartan Races. In this episode, Amirra and Jeff talk about the importance of incorporating wellness in our overall professional environment and community to lead by example. This can happen in many ways. For example, Amirra’s medical practice pays for employees to participate in a local breast cancer walk. Employees of the practice not only get out in the local community and give back, they also have the opportunity to exercise and bond with their colleagues. Another important way Amirra’s practice walks the talk is by encouraging their employees to take time off work to participate in their children’s school programs. The point of Walk the Talk is to integrate community wellness and personal wellness strategies in our lives. What does Amirra suggest we do to Walk the Talk?Suggestion 1 - Think about ways you can practice wellness AND give back to your local community. Suggestion 2 - Encourage and find ways for others around you to participate, like your colleagues and their families. Suggestion 3 - Model it! Start prioritizing and incorporating wellness activities into your daily routine to lead by example. Or just listen to episode 55 with Amirra Besh, Walk the Talk!Most importantly, start walking the talk! Take simple steps in your life, practice, and community to bring wellness to yourself and others. Amirra BeshAmirra Besh is a wife, mom, and boss! She is a busy mother of five, healthcare administrator, CFO for FORM Hand, Wrist & Institute and Access Omnicare. Currently residing in the San Francisco Bay Area, Amirra is the President of a local chapter for National Charity League and a Spartan racer. She finds her energy and wellness in fitness, philanthropy, and connectedness. In addition to enjoying time being active outdoors, traveling, and growing a small business, Amirra loves volunteering with friends and family.

Physicians owners with strong Practice Administrators have more time to focus on patient care as well as their family/personal time; this is possible by building a mutual level of trust (alignment, strategic partnership, collaboration) with the Practice Administrator. This discussion outlines how physician owners/leaders can get back to patient care and be confident the practice administrator is effectively managing your business. GUEST: Suzette Benedick, MBA, CHC, CMM MBA in Healthcare Management from University of Scranton; certified in healthcare compliance from George Washington University and HCCA (Health Care Compliance Association). Certified through PAHCOM (Professional Associations of Healthcare Office Management) in healthcare medical management, and HITECH. PAHCOM 2018 Medical Manager of the Year. Executive Director of Kidney Care Specialists LLC, the largest independent nephrology group in Pennsylvania. Chief Administrative Officer of Valley Kidney Specialists, PC; Adjunct Professor, Health Policy and Administration Program at Penn State University Lehigh Valley Campus. A member of the Lehigh Valley PAHCOM chapter, where Suzette has held several positions as chapter officer. Suzette is a life-time member of Delta Mu Delta International Business Honor Society, and has 25+ years experience in healthcare management including revenue cycle management, medical office management, strategic planning, and business development. DISCLAIMER: The PAHCOM Podcast is not intended to be professional or legal advice. It is a forum for sharing knowledge among healthcare peers and for entertainment. To learn more about PAHCOM, please visit https://www.pahcom.com

Physicians owners with strong Practice Administrators have more time to focus on patient care as well as their family/personal time; this is possible by building a mutual level of trust (alignment, strategic partnership, collaboration) with the Practice Administrator. This discussion outlines how physician owners/leaders can get back to patient care and be confident the practice administrator is effectively managing your business. GUEST: Suzette Benedick, MBA, CHC, CMM MBA in Healthcare Management from University of Scranton; certified in healthcare compliance from George Washington University and HCCA (Health Care Compliance Association). Certified through PAHCOM (Professional Associations of Healthcare Office Management) in healthcare medical management, and HITECH. PAHCOM 2018 Medical Manager of the Year. Executive Director of Kidney Care Specialists LLC, the largest independent nephrology group in Pennsylvania. Chief Administrative Officer of Valley Kidney Specialists, PC; Adjunct Professor, Health Policy and Administration Program at Penn State University Lehigh Valley Campus. A member of the Lehigh Valley PAHCOM chapter, where Suzette has held several positions as chapter officer. Suzette is a life-time member of Delta Mu Delta International Business Honor Society, and has 25+ years experience in healthcare management including revenue cycle management, medical office management, strategic planning, and business development. DISCLAIMER: The PAHCOM Podcast is not intended to be professional or legal advice. It is a forum for sharing knowledge among healthcare peers and for entertainment. To learn more about PAHCOM, please visit https://www.pahcom.com

This week on Rural Health Leadership Radio, we’re talking about coding and billing for COPD services. We’re having that conversation with Lindsay Corcoran, Senior Consultant at Stroudwater Associates, and Laurie Daigle, Senior Consultant at Stroudwater Revenue Cycle Solutions. “Anything that encourages people to be more aware of their health and provide support for people to take responsibility can have an enormous benefit.” ~Laurie Daigle Laurie is a certified professional coder with over 18 years of experience in medical insurance claim processions, medical billing software training, auditing, and healthcare financial management. She has years of experience as a manager for a national commercial payer, and has extensive knowledge in Healthcare Management, from physician group practices to large academic institutions. She has been instrumental in the creation of Revenue Integrity resources to unify coding, billing, and compliance initiatives to increase physician and departmental productivity, to improve business office efficiency and accuracy. “COPD, respiratory diseases and pulmonary rehabilitation is getting so much attention right now with a focus specifically to support rural communities and their needs.” ~Lindsay Corcoran Lindsay has been a consultant at Stroudwater for almost six years, mainly consulting in the rural healthcare landscape to support rural hospitals and medical practices in financial, operational and quality improvement. Prior to consulting, she was a Practice Administrator for outpatient physical therapy clinics in southern Maine. Lindsay has a passion for improving and sustaining rural health care services because of their foundational importance in rural communities.

Pump the brakes on your week and take 10 minutes to make your life as a surgeon just a little better… Jeff welcomes to the mini-podcast CFO & Practice Administrator of Access Omnicare and FORM Hand, Wrist & Elbow Institute, Amirra Besh. The topic of discussion in this episode is Walk and Talk! As the […]

Pump the brakes on your week and take 10 minutes to make your life as a surgeon just a little better…Jeff welcomes to the mini-podcast CFO & Practice Administrator of Access Omnicare and FORM Hand, Wrist & Elbow Institute, Amirra Besh. The topic of discussion in this episode is Walk and Talk!As the practice administrator of two busy medical groups, Amirra is a strong wellness advocate. She witnesses first-hand the importance of healthy and (relatively) balanced lifestyles of the healthcare professionals under her management. Her husband and partner also happens to be a busy orthopaedic surgeon, so she has the unique perspective of seeing it from both a professional and personal perspective.She notes that we’re all short on time, and can struggle to meaningfully connect. Amirra uses her strategy of “walk and talk” with people in her life to find time to connect. This can be an effective strategy at home with your kids or spouse, or in a professional setting with your peers. The connection you create and the subject of conversation can be deep and meaningful, or something more light-hearted and fun. Her important take-away is that it doesn’t take much to ask someone to go for a walk… and talk. The result can be impactful far beyond the amount of time, energy, and effort it requires. A long or short conversation. Inside the hospital or outside in nature with the family dog. Amirra reminds us that the power is in the connection. What does Amirra suggest we do to walk and talk?Step 1 - Think‌ ‌of‌ ‌someone‌ ‌in‌ ‌your‌ ‌personal‌ ‌or‌ ‌professional‌ ‌life‌ ‌that‌ ‌you‌ ‌have‌ ‌been‌ ‌meaning‌ ‌to‌ ‌connect‌ ‌with.‌Step 2 - Ask this person to go for a walk, or a coffee, or something else simple that doesn’t take much energy. Step 3 - Talk! Have a conversation and connect.It is that simple! Simple actions can lead to big steps forward in making deeper connections! Amirra BeshAmirra Besh is a wife, mom & boss! She is a busy mother of five, healthcare administrator & CFO for FORM Hand, Wrist & Institute and Access Omnicare. Currently residing in the San Francisco Bay Area, Amirra is the President of a local chapter for National Charity League and a Spartan racer. She finds her energy and wellness in fitness, philanthropy and connectedness. In addition to enjoying time being active outdoors, traveling and growing a small business, Amirra loves volunteering with friends and family.

In Point of Health episode 58, "Everything BlueCross BlueShield Members Need to Know About Latus Medical Care," Peggy Smering, RN, Practice Administrator for Latus Medical Care gives us an inside look at the new primary care office that will exclusively serve BlueCross BlueShield members.

If you are looking to hiring a practice administrator or an office manager, what do you need to know? In this episode I interview my practice administrator about what she thinks you need to look for when developing your management TEAM. This is a great episode for anyone trying to sort out what type of leadership they need for their office to move to the next level. 

If you missed our Community Forum: A Home is More Than Four Walls, check out the recap on our podcast This Is Integral. Darilynn Cardona-Beiler, our Director of Adult Behavioral Health Services, Chris Laguna, our Practice Administrator for Housing and Homeless Services, and Anne Nagelkirk, our Director of Communications and Engagement share some of their favorite moments from the forum and talk about Integral Care’s work in homelessness and housing.

Deana is a Regional Territory Manager for RevenueWell with over 26 years in dentistry (She was a HORRIBLE dental assistant for a year, but really great in the front office for 25 years!) She is a Fellow & Lifetime Member in the American Academy of Dental Office Management & a founding member of the Dallas/Ft. Worth AADOM Chapter, and has been a past nominee for Practice Administrator of the Year. She is an educational contributor for the AADOM eCampus. She is a member of the Speakers Consulting Network & a 2018 runner up in Spotlight on Speaking, and has been published in the AADOM Observer & DewLife Magazine. Proudest accomplishments are her children-20 year old Sam & 18 year old Hannah. Deana has been an advocate for autism awareness since her son was diagnosed in 1999 & is raising awareness for Guillian-Barre Syndrome, a very rare auto-immune disorder that causes paralysis, after her own experience in June 2017. The fuel behind Deana's energy is to empower dental team members to continually elevate & realize their value by combining education & networking. The FOREVER optimist, her goal is to unveil the possible when others can only see the impossible. THAT is why others call her the Sunshine Spreader!

AADOM Radio & Revenue Well are Excited to Present- Deana Zost The role of a dental office manager is rewarding, but it is also demanding and time-consuming! Office managers are the lifeblood of their practices serving their patients, as well as their doctors and teams. Many office managers juggle these challenges in addition to having family and other important responsibilities. At RevenueWell, we want you to not only survive, but thrive in this exciting profession! As a fellow office manager, Deana is going to share with you how she’s overcome challenges of her own and strategies for you too can craft a lifestyle that helps you to grow and excel, both professionally and personally. Learning Objectives: Gain proper perspective on how important taking care of YOU is crucial to being able to take care of others. Learn strategies for creating a work/life balance that enables you to thrive. Create an action plan that you can start today! Go to revenuewell.com/metime to download Deana’s journaling exercise. More About Deana Deana is a Regional Territory Manager for RevenueWell with over 26 years in dentistry. She is a Fellow in AADOM & a founding member of the Dallas/Ft. Worth AADOM Chapter. In 2015, Deana was a Patterson Scholarship winner to the AADOM National Conference & a 2015 Practice Administrator of the Year nominee. She is a contributor of educational content for the AADOM eCampus. She is a member of the Speakers Consulting Network and has been published in the AADOM Oberserver & DewLife Magazine. She can be heard on podcasts with Gary Takacs, Dr. Howard Farran, and Ignite DA’s webinar series with Kevin Henry. The fuel behind Deana’s energy is to empower dental team members to continually elevate & realize their value by combining education & networking.

On this episode, I'm joined by dental practice owner Jennifer Pearce who specialises in practice management.  There's a lot to manage as a dental practice owner and it's easy to feel overwhelmed. In this conversation, Jennifer Pearce brings over 20 years of experience in office management and now practice ownership and shares with us her tips for running a smooth operation. Jennifer Pearce is Co-Founder of The Prosperity Dental Practice as well as Co-Owner of two dental practices in the Dallas Fort Worth area. The Prosperity Dental Practice is an online and hands-on coaching company developed because true change doesn't happen without integration and help. Jennifer is the lead integrator and is comfortable being a change agent. Having been a Practice Administrator for 17 years and a co-owner for 5, the combined 22 years of experience uniquely qualifies her to facilitate positive change.  In this episode, we discuss:  1:51 How Jennifer got into dental office management 3:04 The changes in the dental industry over the last 22 years 4:57 How to improve the performance of your team 14:26 Managing multiple practices 16:50 How to integrate training into a practice 20:07 Tips for practice owners to work better with their practice managers 27:47 How to become a great owner and leader of your practice 32:17 Tips for preparing for an uncertain future 35:15 How to make a great patient experience in just 90 minutes And more Find out more about Jennifer Pearce http://theprosperitydentalpractice.com/

Deana is a Regional Territory Manager for RevenueWell with over 26 years in dentistry (She was a HORRIBLE dental assistant for a year, but really great in the front office for 25 years!) She is a Fellow & Lifetime Member in the American Academy of Dental Office Management & a founding member of the Dallas/Ft. Worth AADOM Chapter, and has been a nominee for Practice Administrator of the Year.  She is a contributor of educational content for the AADOM eCampus. She is a member of the Speakers Consulting Network and has been published in the AADOM Observer & DewLife Magazine. Proudest accomplishment is her children-19 year old Sam & 17 year old (and soon to graduate high school) Hannah. Deana has been an advocate for autism awareness since her son was diagnosed in 1999 & is raising awareness for Guillian-Barre Syndrome, a very rare auto-immune disorder that causes paralysis, after her own experience in June 2017.  The fuel behind Deana’s energy is to empower dental team members to continually elevate & realize their value by combining education & networking. The FOREVER optimist, her goal is to unveil the possible when others can only see the impossible. THAT is why others call her the Sunshine Spreader!   http://www.revenuewell.com/

Host Joe Theine, Practice Administrator at Four Corners Eye, interviews Andrew Maller, MBA, COE and Maureen Waddle, MBA of BSM Consulting, two recognized benchmarking experts in the field of ophthalmology to discuss ASOAnalytics as a gamechanger for benchmarking for a true apples-to-apples comparison.

Host Joe Theine, Practice Administrator at Four Corners Eye, interviews Andrew Maller, MBA, COE and Maureen Waddle, MBA of BSM Consulting, two recognized benchmarking experts in the field of ophthalmology to discuss the top three benchmarks that can help administrators assess the health of their practice and offer tips for using benchmarks for sound business decisions.

Joining me this week on Practicing with the Masters, my special guest is Linda Miles. Linda is a certified speaker, consultant, founder and author. As a long time veteran in the dental industry, Linda started at 17, making just a dollar an hour as a receptionist and dental assistant in the 1960s. She worked her way up to Practice Administrator in the 1970s, and in that role, she discovered that practice and team development was NOT something that Dentists were taught in Dental School. In 1978, armed with a $500 loan, Linda started a small consulting and speaking business, which she grew over the last 30 years, to become one of the most successful in the dental industry. Linda is also the author of 3 books, and has released numerous CDs and audio/visual productions, in addition to winning multiple speaking awards and designations.  You can find show notes and more information by clicking here: http://bit.ly/1CknbJN