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Most practice owners do not have a revenue problem early on. They have an allocation problem. Dr. Lona and Dr. Eric DiMartino discuss why treating revenue as personal income too soon often slows practice growth, and why the real challenge is learning to deploy money strategically into marketing, coaching, systems, and team development. They explore the common tendency to spend emotionally, hoard cash out of fear, or delay key investments that create momentum. The conversation connects these decisions to everyday practice realities such as patient acquisition, retention, staffing, leadership development, and long-term vision. When doctors learn to view revenue as fuel rather than validation, they create stronger systems, make better decisions, and build a practice that produces both growth and freedom. Key Highlights 02:20 – Why some doctors struggle financially long before revenue becomes the real issue. 03:59 – The difference between survival, stability, and scale, and why confusing them creates costly decisions. 06:01 – A deeper look at the investment many practice owners stop making too soon. 08:15 – What happens when a growing practice treats marketing like an expense instead of a responsibility. 08:39 – The reality of relying solely on referrals when your vision requires something bigger. 11:49 – Why strong lead generation can still leave a practice feeling stuck. 12:19 – The lesson behind the "dumb taxes" that many owners pay on their way to growth. 14:20 – What many doctors overlook when balancing caution, confidence, and personal spending. 16:25 – The connection between freedom, systems, and the people you choose to invest in. 21:52 – Why the ability to delay rewards often shapes the opportunities available years later. 24:21 - Dan Anticich from Success Partner Twoconnect, joins Dr. Andrew to discuss how chiropractic practices can improve lead conversion, patient reactivation, and operational efficiency through dedicated offshore support. They explore how virtual team members help practices protect marketing investments, strengthen patient communication, reduce administrative workload, and create scalable systems that support sustainable growth. Resources Mentioned For more information about Two Connect please visit: https://twoconnect.com.au To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Why Retention Is The Real Growth Strategy Most practices assume retention problems start when patients stop showing up, but the real breakdown happens much earlier. Dr. Stephen and Dr. Pete unpack why patient compliance is the hidden constraint limiting growth, referrals, scalability, and long-term impact. Through a practical framework built around strong starts, clear agreements, and patient understanding, they reveal how retention is not a motivation problem but a communication and systems problem. The conversation explores how practices create “wanting,” why compliance drives every major business metric, and how better patient stewardship creates stronger outcomes, deeper loyalty, and sustainable growth. In This Episode You Will: Why many practices mistake new patient problems for the real operational leak quietly draining momentum and revenue The hidden reason patient retention collapses long before someone officially drops out of care A smarter way to think about compliance that transforms it from pressure into partnership What happens when patients fully understand the cause of their recurring health patterns An important distinction between setting expectations and creating true agreements inside the patient journey Episode Highlights 02:01 - A compelling challenge emerges to stop chasing every problem and identify the one constraint capable of pulling the entire practice forward. 02:48 - Retention takes center stage as the overlooked driver behind better outcomes, stronger referrals, and sustainable revenue growth. 06:25 - An uncomfortable truth surfaces as retention is exposed as the area where even high-performing practices often struggle most. 08:03 - A deeper look at compliance reveals why patient follow-through is the leading indicator of long-term retention and retained revenue. 13:33 - The conversation introduces four critical agreements that determine whether a patient relationship begins with alignment or hidden friction. 15:50 - A sharp distinction reveals how weak retention is often the symptom of a weak start rather than a failure later in the patient journey. 19:18 - Dr. Stephen reframes conversion as a dialogue built around ownership, goals, and a clearly defined path forward. 21:12 - The hidden power of “wanting” emerges as the bridge between patient interest and long-term commitment to care. 23:23 - A practical metaphor illustrates how consistent momentum compounds when patients understand the value of staying in rhythm. 24:18 - The real breakthrough appears when patients connect recurring health challenges to the daily habits and stresses that keep recreating them. 29:53 - A deeper understanding of care becomes the turning point where compliance evolves into genuine belief and long-term retention. 31:19 - Scalability is redefined through retention as the conversation connects compliance, patient loyalty, and sustainable business growth. 34:06 - Dr. Lona sits down with Glen David from Success Partner Davlen Designs to explore how smarter clinic design can drive practice growth without adding square footage. Glen shares how strategic use of space, workflow optimization, and data-driven planning help practices improve efficiency, enhance patient experience, and create greater capacity to serve more people while scaling sustainably. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Davlen Design please visit: https://www.davlendesign.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Marc Ganis, sports business expert and President and Co-Founder of Sportscorp Ltd., joins John Williams to talk about the Chicago Bears announcing they are likely moving ahead with plans to build a new stadium in Indiana. Marc tells John that he puts the blame on Mayor Johnson, Speaker Welch, and even Stacy Davis Gates.
Marc Ganis, sports business expert and President and Co-Founder of Sportscorp Ltd., joins John Williams to talk about the Chicago Bears announcing they are likely moving ahead with plans to build a new stadium in Indiana. Marc tells John that he puts the blame on Mayor Johnson, Speaker Welch, and even Stacy Davis Gates.
Marc Ganis, sports business expert and President and Co-Founder of Sportscorp Ltd., joins John Williams to talk about the Chicago Bears announcing they are likely moving ahead with plans to build a new stadium in Indiana. Marc tells John that he puts the blame on Mayor Johnson, Speaker Welch, and even Stacy Davis Gates.
What if the biggest growth opportunity in a chiropractic business isn't more marketing, more hours, or more staff, but simply maximizing what already exists? In this episode, Dr. Josiah Fitzsimmons, joins Dr. Pete to unpack the financial blind spots holding chiropractors back from greater profitability and impact. As the co-founder of Lucro, Dr. Josiah shares insights gathered from years of analyzing financial and operational data across hundreds of chiropractic clinics. Together, they explore the operational patterns, team utilization gaps, and decision-making frameworks that separate stagnant practices from scalable businesses. The conversation reveals how CEOs can use data to increase confidence, unlock untapped revenue potential, and build healthier, more profitable practices without immediately increasing overhead. In This Episode You Will: Understand why most chiropractic practices are dramatically underutilizing their existing capacity Discover the hidden revenue opportunity already sitting inside the average clinic Learn how data-driven decision-making creates stronger operational confidence Clarify the difference between fixed costs, variable costs, and scalable profitability See why growing a business requires different leadership at every stage of scale Episode Highlights 01:50 - Explore how combining business performance and clinical excellence creates a more complete framework for sustainable growth. 05:24 - Recognize why many practice owners struggle to scale when decisions are driven by opinions rather than operational clarity. 09:44 - Discover why maximizing existing resources often creates greater profitability than immediately expanding capacity. 11:32 - Examine the surprising revenue patterns that separate top-performing practices from the average clinic. 12:53 - Clarify the three-step scaling framework built around capacity awareness, optimization, and strategic expansion. 15:21 - Understand why team performance is often a reflection of systems, training, and operational structure rather than talent alone. 18:12 - Uncover how underutilized teams can quietly limit revenue growth despite significant investment in personnel. 24:15 - Identify how doctors performing non-essential responsibilities can become the primary constraint to business growth. 27:16 - Explore why long waitlists may signal operational bottlenecks rather than evidence of business success. 29:56 - Examine the profitability sweet spot where efficiency, capacity, and overhead reach their strongest alignment. 32:01 - Discover why the strategies that create early growth often become the very obstacles to reaching the next level. 34:55 - Learn how better data creates greater confidence when navigating complex business decisions and growth opportunities. 39:19 - Dr. Chris sits down with Dr. Steve Tullius of Success Partner Waitlist Workshops to explore how practices can attract the right patients through education-first marketing. They discuss how workshops build trust, create demand, and position doctors as the preferred solution. When communication creates certainty, growth becomes more intentional, predictable, and sustainable. Resources Mentioned Learn more about Lucro and schedule a strategy call, visit: https://morelucro.com/ Get Your Copy of the 2026 Lucro Industry Report here: https://report.morelucro.com/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Waitlist Workshops please visit: https://waitlistworkshops.com Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
In this episode of the Green Industry Podcast, Paul and Larry dives into essential business strategies, operations advice, and industry insights designed to help you build a more profitable and efficient lawn care company.
What actually makes someone magnetic in their community for nearly 40 years in practice? In this conversation, Dr. Lona sits down with Dr. Mary Frye to unpack the mindset, conviction, and communication strategies that consistently attract new patients into chiropractic care. Dr. Mary shares how screenings, doctor reports, referral systems, and simple one-on-one conversations have allowed her to continually grow her practice without relying on expensive marketing. But underneath the tactics is a much deeper theme: when chiropractors stop making practice about themselves and fully commit to telling the truth about health and healing, people respond differently, referrals grow naturally, and practice becomes far more sustainable and joyful long term. Key Highlights 02:23 – Hear why someone 39 years into practice still wakes up passionate about chiropractic and how conviction around truth and healing continues to fuel the mission. 03:25 – Discover the story that shaped an entire philosophy on chiropractic after a father lived in a back brace for 20 years before chiropractic changed his life. 06:16 – Learn why screenings remain a favorite way to attract new patients and how one-on-one conversations create stronger trust and connection. 07:03 – Understand why most people still don't fully understand chiropractic even if they've seen a chiropractor before and how education changes patient commitment. 08:27 – Hear why staff are trained to “collect nos” during screenings and how removing fear of rejection improves confidence and conversions. 09:27 – Discover the types of community events preferred for screenings and why health-conscious environments like gyms create stronger opportunities for connection. 11:31 – Learn how faith, purpose, and detachment from outcomes reduce stress during patient conversations and help chiropractors communicate more authentically. 12:49 – Understand how turning one patient into an entire family under care creates exponential practice growth and why chiropractors must confidently invite families into care. 15:44 – Hear the “Four Card Friday” referral system and why planting seeds consistently creates long-term community impact. 18:48 – Discover the defining lesson learned in chiropractic school when a mentor taught that practice growth stops becoming difficult when chiropractors stop making it about themselves. 21:56 - Nadine Brunet from Success Partner Platinum Systems joins Dr. Chris to discuss the launch of Platinum Cloud, an AI-powered chiropractic software platform built to simplify workflows, reduce administrative tasks, and improve efficiency for practices. They explore agentic AI, integrated tools, seamless onboarding, and how Platinum Systems is helping chiropractors future-proof their clinics with smarter technology. Resources Mentioned For more information about Platinum please visit: https://www.platinumsystem.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
spent $135,000 to spend the day with Alex Hormozi. Here's what he taught me about the conversion process and selling chiropractic care. If patients are not saying yes to care, the problem may not be your passion, your systems, or even your recommendations - it's your offer. Dr. Pete and Dr. Stephen break down why so many chiropractors struggle to convert despite deeply believing in what they do. Drawing from Dr. Stephen's recent coaching experience with Alex Hormozi and the framework of the irresistible offer, this conversation unpacks the four factors that shape every conversion decision: dream outcome, perceived likelihood of achievement, time delay, and effort and sacrifice. From learning how to stop selling process and start selling transformation to creating a patient journey that feels clear, trustworthy, and achievable, this episode gives chiropractors a practical roadmap for increasing conversion, strengthening certainty, and helping more people commit to care with confidence. In This Episode You Will: Understand why conversion constraints often begin with an unclear offer. Learn how to sell the transformation instead of the process. Discover the four parts of an irresistible patient offer. Clarify how trust, proof, and certainty increase patient belief. See how a clear roadmap makes care feel easier to commit to. Episode Highlights 01:04 - Identify why the question is not whether conversion has a constraint, but where that restraint is showing up. 04:12 - Discover how an irresistible offer becomes the first lens for diagnosing a stalled conversion process. 05:55 - Clarify why patients do not buy services, systems, or procedures before they believe in the transformation. 09:36 - Recognize how selling the outcome changes the emotional weight of the entire conversion conversation. 13:10 - Explore the four-part value equation that shapes whether a patient says yes or hesitates. 18:26 - Understand why conversion becomes a skill when the dream outcome is made specific, emotional, and compelling. 23:32 - Reveal how proof, testimonials, and certainty increase a patient's belief that care can work for them. 27:05 - Examine how time delay becomes a conversion restraint when patients cannot see a faster path to results. 29:19 - Differentiate between a hard process and a supported process that makes commitment feel possible. 34:42 - Recognize how the right offer combines accountability, support, and clarity into a decision patients can trust. 36:15 - As a Success Partner, Chiro-Ads Academy brings a powerful, in-house approach to digital marketing that helps practices take control of new patient acquisition. As Dr. Eric sits down with Dr. Travis Stewart, the conversation reveals how early struggles with inconsistent agency results led to a proven system that lowers lead costs, improves conversion, and drives predictable growth through trust-based advertising and data-driven decision-making. If you are ready to create consistent, scalable growth you will want to explore how this system can transform your practice. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Chiro Ads please visit: www.makingmuvs.com/TRP Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What actually allows chiropractors to stay excited about practice 20 years in instead of burning out? In this conversation, Dr. Lona sits down with Dr. Carla LeClerc to unpack the realities of long-term practice growth, leadership, mentorship, and building a chiropractic business that keeps evolving. Dr. Carla shares stories from opening practice, surviving major setbacks like flood damage and 2020 shutdown pressures, building a strong team, and eventually growing into a teaching clinic with associate doctors and students. The conversation repeatedly comes back to one central idea: practices continue growing when chiropractors stay playful, stay mission-driven, and continue pouring into people instead of building everything around themselves. Key Highlights 02:49 – Hear why Dr. Carla says practice becomes more fun over time and how strong team culture, shared values, and staying connected to chiropractic keep long-term practice sustainable. 04:12 – Discover how one screening conversation at CVS turned into a 20-year patient relationship and why chiropractors can never underestimate the impact of one conversation. 05:59 – Learn why Dr. Carla teaches her team to always think about “the one person” during screenings and how purpose-driven outreach creates more authentic communication. 07:21 – Understand why staying playful in practice matters more than waiting for future success milestones and how joy and energy directly affect long-term growth. 09:50 – Hear why Dr. Carla wishes she hired an associate doctor earlier and how associate growth creates more leverage, support, and durability inside a practice. 11:30 – Learn why building a practice around personality instead of systems eventually limits growth and why leadership requires building a mission bigger than yourself. 12:43 – Discover the leadership lesson Dr. Carla learned from keeping the wrong team member too long and how tolerance eventually impacts culture and momentum. 14:59 – Hear Dr. Carla share her vision for the next 20 years of practice including building a stronger teaching clinic and mentoring more chiropractors. 16:12 – Understand why chiropractic needs more students, more mentors, and more successful business owners to expand the profession and create greater community impact. 19:23 – Learn why business mentorship after chiropractic school is critical and how learning entrepreneurship inside a functioning clinic shortens the learning curve for young doctors. 22:23 - Dr. Eric sits down with Jeff Van Kampen from Success Partner Clinic Growth Accelerator to explore how chiropractic practices are using Meta ads, data tracking, and lead qualification systems to create more predictable patient growth. Jeff shares how filtration, conversion tracking, AI follow-up tools, and long-term patient nurturing are helping clinics improve lead quality, increase ROI, and scale with greater confidence and clarity. Resources Mentioned For more information about Clinic Growth Accelerator please visit: https://growyourclinic.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Your practice is stuck because you don't have enough Qualified Leads to take you to the next level. In this episode, Dr. Stephen and Dr. Pete unpack the first and often most common bottleneck in practice growth: the inability to consistently attract the right people with the right message at the right time. Through the lens of the Theory of Constraints, they reveal why marketing struggles are rarely solved by simply “doing more marketing” and instead require deeper clarity around purpose, messaging, ideal patient profiles, and measurable systems. From refining the market message that cuts through the noise to understanding Marketing Spend, CAC (Cost to Acquire a Customer) and “Buyer Readiness”, this episode provides a strategic framework for chiropractors who want to stop spraying and praying and start building predictable attraction systems that scale influence, income, and patient impact. In This Episode You Will: Understand why attraction constraints are often the hidden bottleneck in practice growth. Discover how purpose, mission, and vision shape effective marketing systems. Learn how to create messaging that cuts through marketplace noise and increases readiness. Clarify the difference between random marketing activity and measurable lead generation. See how metrics like CAC and LTV create confidence, scale, and strategic decision-making. Episode Highlights 01:44 - Identify how one primary constraint can quietly suppress growth across an otherwise healthy practice. 03:54 - Discover why true transformation begins when education unlocks awareness rather than simply delivering information. 05:28 - Recognize how unresolved attraction constraints keep practices stuck even when effort and intention remain high. 08:16 - Explore why great coaching often reveals hidden solutions that were already within reach. 11:12 - Clarify why the problem behind the problem must be solved before marketing tactics can produce meaningful growth. 14:23 - Uncover how defining an ideal client profile changes the precision and effectiveness of attraction strategies. 16:36 - Examine the three-part messaging equation required to cut through marketplace noise and create urgency. 18:06 - Reveal how trust-building systems increase patient readiness long before a conversion conversation begins. 20:38 - Differentiate between inconsistent marketing activity and the disciplined repetition required to create momentum. 27:31 - Understand why data-driven marketing eliminates stress and creates confidence in scaling patient acquisition. 28:43 - Dr. Rachel is joined by Dr. Kendall Price of Success Partner Elevate Marketing to unpack what it really takes to turn marketing into a true growth system for modern practices. They explore how Elevate moves beyond generic campaigns by blending brand identity with proven strategies, building trust through every step of the patient journey, and optimizing for real outcomes like patient show rates, not just leads. When marketing becomes intentional, relational, and data-driven, growth shifts from unpredictable to scalable and sustainable. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Elevate Marketing please visit: https://goelevatemarketing.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Winter is coming, and smart home inspection companies prepare long before business slows down.In this episode of Driving Inspector Success, Mike Crow shares the exact financial and operational strategies his team uses to stay profitable year-round. From building a winter fund and managing inspection capacity to improving systems and hiring during slower seasons, this episode is full of practical advice for home inspectors who want to grow a stable, scalable business.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here...BBM+Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.
Winter is coming, and smart home inspection companies prepare long before business slows down.In this episode of Driving Inspector Success, Mike Crow shares the exact financial and operational strategies his team uses to stay profitable year-round. From building a winter fund and managing inspection capacity to improving systems and hiring during slower seasons, this episode is full of practical advice for home inspectors who want to grow a stable, scalable business.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here...BBM+Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.
What actually allows a chiropractic practice to keep growing without the owner doctor becoming the bottleneck? In this episode, Dr. Lona and Dr. Rachel break down the real mechanics behind building a successful broken white line practice and why more chiropractors are moving toward shared care models. They unpack the mindset shifts required to move from “my patients” to “our patients,” how to communicate associate transitions without losing trust, and why practices centered too heavily around one doctor's personality eventually limit growth. The conversation stays practical around onboarding, patient communication, doctor flow, scheduling, and team systems, while reinforcing the bigger reality: when chiropractic becomes the center of the relationship instead of the individual doctor, practices become more scalable, adaptable, and sustainable long term. Key Highlights 01:08 – Hear why broken white line practices create more freedom for chiropractors and how vacations feel completely different when patient care continues seamlessly without the owner doctor present. 02:21 – Learn why preparing for a multi-doctor practice starts long before hiring an associate through systems, communication, and patient expectation setting. 04:08 – Discover the moment Dr. Lona realized the power of a broken white line model when the practice continued serving people successfully without her physically in the office. 05:16 – Understand why the shift from “my patients” to “our patients” is the defining mindset change required for a successful shared-care practice. 06:27 – Learn how to position associate doctors as an advantage to patients instead of a disruption by emphasizing collaboration, multiple perspectives, and continuity of care. 09:55 – See why slow onboarding creates stronger patient trust and how introducing associates gradually helps practices avoid resistance and confusion. 12:33 – Hear practical language new associates can use to enter established patient relationships gracefully while still building confidence and authority. 15:25 – Discover how broken white line practices become significantly more efficient operationally when doctors separate adjusting, reports, and patient management responsibilities. 19:17 – Understand why practices built around one doctor's personality struggle to scale and how shifting the focus back to chiropractic creates healthier growth. 21:30 – Learn why communication systems become non-negotiable in multi-doctor clinics and how meetings, alerts, and doctor collaboration improve patient trust and retention. Resources Mentioned To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
You don't have an effort problem - you have a FOCUS problem. Most practices aren't stuck because of a lack of effort, they're stuck because they're solving the wrong problems in the wrong order. In this episode, Dr. Stephen and Dr. Pete introduce the concept of the primary constraint and challenge the idea of “priorities” by reframing success around singular focus. Through the lens of the accountability grid and the five domains of business, they lay the foundation for a new way of thinking about growth: identifying, sequencing, and solving the one constraint that matters most right now. This episode sets the strategic framework for eliminating overwhelm, creating clarity, and unlocking the next level of performance. The payoff is a shift from reactive problem-solving to intentional, CEO-level decision making that drives real momentum. In This Episode You Will: Understand why solving multiple problems keeps you stuck Learn the difference between constraints and symptoms Discover how to identify your single primary constraint See why sequencing problems is the key to growth Clarify how to think like a CEO instead of an operator Episode Highlights 01:55 - Recognize that every business faces multiple challenges, yet one primary constraint ultimately determines growth trajectory 03:55 - Understand the distinction between having many problems and identifying the single priority that creates leverage 08:40 - Discover that most growth plateaus are caused by a lack of focus rather than a lack of effort 09:05 - Explore the CEO's role as the “human magnifying glass” directing energy and resources toward one outcome 11:10 - Examine how concentrated focus ignites momentum instead of spreading effort across multiple weak initiatives 16:03 - Identify the importance of sequencing constraints rather than attempting to solve everything simultaneously 17:31 - Differentiate between symptoms and true constraints when moving to the next level of growth 18:21 - Clarify how the five domains of business align with the patient journey and operational structure 22:12 - Reveal the hidden cost of ignoring constraints in both impact and income 25:21 - Uncover the most common primary constraints across attraction, conversion, retention, team, and money 27:48 - Dr. Eric DiMartino is joined by Mark Murdock of Aspen Live Well to explore how light therapy expands chiropractic impact and revenue. They discuss class IV laser, full-body photobiomodulation, and scalable business models that generate recurring income without requiring doctor time. Light therapy accelerates healing, attracts new patients, and creates a profitable business within a practice. Resources Mentioned Download your copy of the Accountability Grid here: https://go.theremarkablepractice.com/remceo-ep357-acctgrid To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Aspen Live Well please visit: https://aspenlivewell.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Here's a ramble coming from a guy with a degree in business management wondering if a companies financial status affects how "cool" the company is, and if there's anything dorkier than talking about whether something is "cool" or not. Then, as usual, some upcoming pairs to discuss. Thanks as always for listening AFS Squad! Shoutout to the Patrons: Kingsley G, Tristan S, Joshua N, John You can support this podcast, get your name listed above and get early access to episodes (paid tier) at: Patreon.com/ActualFanOfSneakers
What actually creates long-term impact in chiropractic: better systems or deeper conviction? In this conversation, Dr. Lona and Dr. Jack Bourla unpack why Sherman College continues to attract students who carry a strong sense of purpose into practice, and why culture inside a chiropractic school matters as much as curriculum. They discuss preserving chiropractic principles while expanding into areas like upper cervical, sports, family, and animal chiropractic, along with the responsibility chiropractors have to create demand through certainty, enthusiasm, and service. The conversation ultimately points back to one reality: when chiropractors fully understand what they do and why they do it, practices grow differently, communities respond differently, and the profession moves forward with more momentum. Key Highlights 00:57 – Hear why Dr. Jack Bourla says culture matters more than curriculum and how the feeling students experience on campus shapes the kind of chiropractor they become in practice. 03:15 – Understand the “reverence for chiropractic” Dr. Lona noticed at Sherman and why younger doctors with clarity and certainty communicate differently with patients. 04:57 – Learn how chiropractic schools create referrals through vision, not marketing when students deeply understand their role and communicate hope with conviction. 06:57 – Discover why Dr. Bourla watches the student parking lot every morning and how leadership inside a school can shape future practice leaders and community impact. 09:13 – See how Sherman is building focused specialties inside chiropractic through upper cervical, sports, family, and animal chiropractic while maintaining principled foundations. 11:24 – What happens when chiropractic care is framed as family care instead of pediatrics and how that shift changes generational retention inside practices. 15:32 – Learn why Dr. Bourla believes enthusiasm is the profession's greatest growth strategy and how contagious certainty influences patient trust and practice growth. 18:24 – Hear Dr. Lona explain why the public may be more ready for principled chiropractic than the profession itself and why chiropractors must stop playing defense. 19:13 – Understand the difference between creating ripples versus tidal waves in practice growth and why demand for chiropractic must outpace supply for the profession to expand. 21:38 – Discover why Sherman prioritizes campus visits so heavily and how environment, culture, and alignment influence the future trajectory of a student's career. 23:48 - Dr. Lona sits down with Dr. Brian Capra from Success Partner ClinicMind to explore how chiropractic practices are evolving beyond traditional EHR systems into fully integrated growth platforms. They discuss how AI, automation, patient communication, and practice management are transforming attraction, retention, and scalability for modern clinics. Dr. Brian also shares how ClinicMind is helping practices simplify operations, improve patient experiences, and prepare for the future of chiropractic growth through one connected platform. Resources Mentioned For more information on Sherman College, please visit: https://www.sherman.edu/ For more information about ClinicMind please visit: https://www.clinicmind.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how local economies are evolving and why strong community connections are becoming the foundation of business growth. Joining us is Karisa Marra, Head of Sales and Business Expert at Square Canada. Karisa shares how businesses can adapt to changing consumer behavior by focusing on relationships, value, and seamless experiences. Key Highlights Neighbourhood Growth: Karisa explains how local networks fuel economic resilience. Value Over Volume: Karisa shares how businesses can win with intentional spending habits. The Regular Effect: Karisa highlights why loyal customers drive long term success. Tech for Convenience: Karisa discusses tools that improve customer experience and operations. Future Outlook: Karisa outlines what lies ahead for Canada's local economies. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
From Motivation to Incentivization: How PPFG Changes Everything Most practice owners try to motivate their teams, but motivation is unreliable and short-lived. Incentivization, on the other hand, is structural and drives consistent behavior. When incentives are unclear or misaligned, teams default to average effort instead of tapping into discretionary energy. Dr. Pete and Dr. Stephen break down how to intentionally connect outcomes, behaviors, and rewards so that performance becomes predictable and scalable. By aligning incentives with what truly matters and using the PPFG (Personal, Professional, Financial Goals) framework to uncover what drives each team member, leaders can create an environment where people are fully engaged, retention improves, and growth becomes inevitable. In This Episode You Will: Understand why incentivization drives performance more than motivation. Learn how to connect behaviors to outcomes through clear KPIs. Discover how discretionary energy separates good teams from great ones. Clarify how alignment unlocks higher performance and fulfillment. See how personal, professional, and financial goals fuel retention and growth. Episode Highlights 02:23 - Explore how alignment between purpose, performance, and profitability unlocks sustained energy and engagement. 03:43 - Discover how discretionary energy represents the hidden performance multiplier inside every team member. 04:50 - Examine the structured process of linking outcomes to behaviors as the foundation for effective incentivization. 06:26 - Differentiate alignment as the true driver of success beyond effort or activity alone. 09:02 - Uncover how removing judgment allows leaders to better understand what truly motivates individual team members. 11:05 - Identify the importance of creating mechanisms that ensure consistent and meaningful incentivization conversations. 14:15 - Reveal how lack of clarity around personal, professional, and financial goals leads to disengagement and eventual turnover. 17:26 - Clarify how a humble, relationship-first approach strengthens trust and opens the door for deeper alignment. 21:31 - Understand that helping people achieve their goals becomes the strongest driver of long-term retention. 22:41 - Recognize that failure to grow is the most expensive outcome, reinforcing the necessity of aligned incentives and performance systems. 25:06 - Dr. Chris is joined by Success Partner, Dr. David Fletcher of CLA to explore how neurocentric scanning technology transforms chiropractic communication and practice growth. They discuss using objective nervous system data to improve retention, scale with team leverage, increase PVA, and strengthen certainty in care planning. CLA's technology enhances attraction, conversion, collections, and long-term scalability. Resources Mentioned Download your copy of the PPFG Worksheet here: https://go.theremarkablepractice.com/remceo-ep355-ppfg To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about CLA please visit: https://insightcla.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What if the biggest risk when launching a practice isn't failure, but building something unstable from the start? Dr. Lona and Dr. Chris Grier break down what actually determines success early on, especially for chiropractors stepping into ownership for the first time. The conversation moves through vision, systems, and financial awareness, highlighting how easy it is to grow quickly without a solid foundation underneath. They also address the reality of the early season of practice, where effort is high and structure is often missing, and show how the right guidance and planning can shorten the path to stability and long-term success. Key Highlights 01:39 – Hear why getting help early can significantly change the trajectory of a new practice 03:11 – See how early success can happen quickly, and what needs to be in place to sustain it 04:15 – Understand why clinical skill alone is not enough, and where business understanding becomes critical 05:20 – See how growth without systems creates instability, even when things look successful on the surface 07:25 – Understand why the idea of an “easy” launch is misleading, and what the reality actually requires 09:35 – Discover how vision should guide every major decision, especially in the early stages 12:40 – Hear how different launch strategies create different pressures, depending on how they are structured 16:40 – Learn why understanding your numbers is essential, and how it impacts every financial decision in the practice 19:58 – Understand how financial structure determines whether the practice can actually sustain the mission long term 22:39 - Dr. Lona sits down with Glen David of Success Partner, Davlen Designs to reveal how practice growth is often hiding in plain sight within the walls of an existing office. Together, they unpack how strategic clinic design is less about aesthetics and more about function, flow, and efficiency that directly impact performance. Glen shares how small, data-driven adjustments across space utilization and team execution can compound into significant growth without expanding or relocating. When practices align their environment with their systems, they unlock the ability to serve more people and scale with intention. Resources Mentioned To download your copy of the Remarkable Launch Roadmap, please visit: https://go.theremarkablepractice.com/buildpocast-ep113-launchroadmap For more information about Davlen Design please visit: https://www.davlendesign.com/ or https://trpclinicefficiency.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Dr Peter Kevorkian and Life West: Building the Next Generation of Successful Chiropractors Great chiropractors don't happen by accident, they are built through philosophy, precision, and intentional leadership. Dr. Stephen had the pleasure of sitting down with Dr. Peter Kevorkian, President of Life West Chiropractic College, to unpack what it truly takes to develop chiropractors who are confident, competent, and prepared to succeed. Drawing from decades in practice and leadership, Dr. Kevorkian shares how Life West is redefining chiropractic education through clinical specificity, integrated philosophy, and a commitment to certainty. This episode reveals a clear framework for developing not just graduates, but chiropractors who can lead, communicate, and deliver at the highest level. The result is a compelling vision for the future of chiropractic education, and the role Life West is playing in shaping it. In This Episode You Will: Understand how Life West is redefining chiropractic education through clinical specificity Learn why certainty is the foundation of successful chiropractors Discover how philosophy must be integrated into every aspect of training See how communication and clinical mastery work together to drive impact Clarify what it takes to develop chiropractors who are truly practice-ready Episode Highlights 02:15 - Discover how decades of high-level practice experience now inform a leadership role shaping future chiropractors 04:25 - Understand the shift from personal practice success to developing impact through chiropractic education 06:40 - Recognize the responsibility of educational institutions to perpetuate and strengthen the profession 07:10 - Examine the current challenges in chiropractic education, including declining enrollment and future workforce concerns 08:30 - Reveal how financial support and engagement from practitioners can directly influence the strength of chiropractic schools 10:45 - Differentiate how Life West is prioritizing technical specificity over generalized training approaches 12:10 - Explore how certainty is developed through clinical mastery, not just theoretical understanding 15:20 - Clarify how Life West integrates philosophy into every aspect of its curriculum rather than isolating it 18:15 - Identify how students are trained to think like professionals, not just memorize information 22:30 - Uncover how developing a business mindset early prepares students for real-world success 27:10 - Examine how aligning strengths and roles impacts long-term success for graduating chiropractors 31:45 - Recognize the importance of preparing chiropractors for multiple paths while maintaining clinical excellence 41:41 - Dr. Chris sits down with Dr. Steve Tullius of Success Partner Waitlist Workshops to explore how practices can consistently attract the right patients by leading with education, not promotion. They break down how a proven workshop system fills rooms with high-intent patients, builds trust before the first visit, and positions doctors as specialists in solving complex, meaningful health challenges. When marketing aligns with purpose and communication builds certainty, practices don't just grow—they attract the patients they were meant to serve. Resources Mentioned For further details from Dr Peter Kevorkian's interview, please visit: East Coast Tour Information: https://lifewest.edu/alumni/presidents-receptions Contributions: https://lifewest.edu/give Life West Details: https://lifewest.edu/ Contact Info: pkevorkian@lifewest.edu To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Waitlist Workshops please visit: https://waitlistworkshops.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What if the thing your practice is missing isn't more effort but structure? Dr. Lona brings Dr. Rachel Hovey back into the conversation to challenge the quiet chaos many teams are operating in, where busyness replaces clarity and ideas never translate into execution. As they unpack the role of quarterly meetings, the dialogue reveals a deeper tension between avoidance and leadership, where the outcomes most owners want are often sitting on the other side of the structure they resist. Together, they ground the conversation in real practice application, showing how vision, accountability, and team involvement, when done consistently, can shift a practice from reactive to intentional growth. Key Highlights 01:14 – Learn why presence as a leader applies to your team just as much as it does to patients, and what that looks like day to day 02:15 – Hear why most quarterly meetings feel unproductive and struggle to get real team buy-in, especially when structure is missing 02:32 – See how meetings turn into problem-solving sessions instead of building repeatable systems that actually move the practice forward 03:14 – Understand how leadership avoidance shows up when structure is missing, and how that impacts team performance 04:52 – Learn how scoring different areas of the practice creates clarity on what actually needs attention instead of guessing 05:52 – See how vision becomes the filter for what gets prioritized during planning conversations, so teams stay aligned 07:32 – Hear what a structured quarterly meeting looks like when it is run effectively, and how it creates better accountability 08:49 – Understand why good ideas don't get implemented without clear ownership and follow-through, even with a strong team 10:58 – See how systems can break down during a busy clinic flow, and what that reveals about how they were built 14:09 – Learn why scheduling these meetings in advance is the difference between consistency and drift in your practice 15:50 - As a Success Partner, Chiro-Ads Academy brings a powerful, in-house approach to digital marketing that helps practices take control of new patient acquisition. As Dr. Eric sits down with Dr. Travis Stewart, the conversation reveals how early struggles with inconsistent agency results led to a proven system that lowers lead costs, improves conversion, and drives predictable growth through trust-based advertising and data-driven decision-making. If you are ready to create consistent, scalable growth you will want to explore how this system can transform your practice. Resources Mentioned To download your copy of the Accountability Grid and the walk-through video, please visit: https://go.theremarkablepractice.com/buildpocast-ep112-acctgrid For more information about Chiro Ads please visit: www.makingmuvs.com/TRP To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
The GWC Framework: Why “Wants It” Determines Everything! The biggest hiring mistake in a chiropractic business usually is not talent, training, or even culture fit. It is putting someone in a seat they do not actually want. Dr. Stephen and Dr. Pete unpack the GWC framework from Traction and show why “Wants It” is often the hidden reason behind underperformance, turnover, frustration, and team instability. They break down how to properly evaluate whether a team member gets the role, wants the role, and has the capacity to perform it, while challenging CEOs to stop selling people on positions and start building a stronger hiring process. The payoff is a more aligned team, healthier culture, lower turnover, and a business that can grow with greater clarity and momentum. In This Episode You Will: Understand why “Wants It” is often the missing factor behind team underperformance and turnover. Learn how to use the GWC framework to assess role fit with greater precision. Discover why selling people on a role creates costly hiring mistakes. Clarify the difference between the right person and the right seat. See how stronger team alignment protects culture, momentum, and long-term growth. Episode Highlights 03:51 - Recognize that underperformance, quitting, and firing often begin long before the visible breakdown appears inside the practice. 04:46 - Discover how the GWC framework reveals a deeper predictor of whether someone will truly succeed on a team. 06:25 - Understand why a person can clearly get the role and still fail simply because the internal desire to own it is missing. 08:05 - Uncover how misalignment between a position and a person's real motivation quietly sabotages performance over time. 09:44 - Clarify that wanting the role is what makes hard work sustainable when the pressure and difficulty inevitably rise. 10:41 - Examine why CEOs must stop guessing about role fit and start asking direct questions that expose real understanding and commitment. 12:28 - Reveal the costly mistake of selling people on a role instead of testing whether they will fight for it themselves. 16:03 - Differentiate between moving slowly in hiring and moving precisely by asking better questions that expose fit earlier. 19:23 - Explore how many chiropractors discover too late that loving chiropractic is not the same as wanting to be a business owner. 21:30 - Identify how most persistent business pain traces back upstream to a team issue and, more specifically, a right-seat issue. 24:37 - As a Success Partner, Chiro-Ads Academy brings a powerful, in-house approach to digital marketing that helps practices take control of new patient acquisition. As Dr. Eric sits down with Dr. Travis Stewart, the conversation reveals how early struggles with inconsistent agency results led to a proven system that lowers lead costs, improves conversion, and drives predictable growth through trust-based advertising and data-driven decision-making. If you are ready to create consistent, scalable growth you will want to explore how this system can transform your practice. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Chiro-Ads Academy please visit: www.makingmuvs.com/TRP Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Investor Fuel Real Estate Investing Mastermind - Audio Version
Nancy Braun shares her 30-year journey in real estate, covering business growth, market adaptability, property management, and investment strategies. Learn how she navigates market shifts, builds a strong team, and scales her property management company to over 2500 doors. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
What if the biggest gap in the profession right now isn't knowledge, but participation? Dr. Lona and Dr. Gilles Lamarche talk through what it means to contribute at a higher level, both inside your own practice and across the profession. The conversation starts with leadership and advocacy, then shifts into a personal story that brings the message into focus. Through that experience, a different standard emerges around consistency, personal responsibility, and living the same care that is recommended to patients. The result is a clear challenge—growth in the profession starts with alignment between what is said, what is done, and how consistently it is lived out. Key Highlights 01:04 – Hear why timing matters in leadership, and how this window creates a unique chance to step forward 02:14 – Understand how contribution and collaboration extend beyond your own practice, and how that shifts outcomes across the profession 05:43 – Hear how a small group of people can influence major decisions, and what that means for your level of participation 08:08 – Learn how personal experiences shape leadership perspective over time, leading into a more personal shift in the conversation 10:35 – Understand how a major diagnosis created a turning point, and why a different path was chosen despite the prognosis 15:22 – See how a gap can form between what is recommended to patients and what is actually lived out, and why that matters 20:33 – Learn how consistent, structured care led to measurable changes, reinforcing the importance of long-term commitment 22:07 – Hear how progress begins to shift expectations, opening the door to outcomes that didn't seem possible earlier 26:01 – Understand how continued consistency impacts physiology over time, not just symptoms in the short term 31:10 – See how long-term outcomes and reflection bring the conversation full circle, reinforcing the standard expected in practice 35:39 - Dr. Chris sits down with Dr. Steve Tullius of Success Partner Waitlist Workshops to explore how practices can consistently attract the right patients by leading with education, not promotion. They break down how a proven workshop system fills rooms with high-intent patients, builds trust before the first visit, and positions doctors as specialists in solving complex, meaningful health challenges. When marketing aligns with purpose and communication builds certainty, practices don't just grow, they attract the patients they were meant to serve. Resources Mentioned For more information about Waitlist Workshops please visit: https://waitlistworkshops.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
In this episode, Mike Crow breaks down the real strategies behind sustainable growth in the home inspection industry. Learn why being booked out is actually costing you money, how to use the 3x90x2 formula to optimize pricing, and why dynamic pricing is one of the most powerful tools available today. Mike also shares practical insights on Maven Driven Marketing and how referral networks can fuel long term success. If you are serious about increasing revenue and working smarter, this episode delivers clear, actionable guidance.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here...BBM+Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.
In this episode, Mike Crow breaks down the real strategies behind sustainable growth in the home inspection industry. Learn why being booked out is actually costing you money, how to use the 3x90x2 formula to optimize pricing, and why dynamic pricing is one of the most powerful tools available today. Mike also shares practical insights on Maven Driven Marketing and how referral networks can fuel long term success. If you are serious about increasing revenue and working smarter, this episode delivers clear, actionable guidance.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here...BBM+Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.
Most business owners think investing means looking outside their business, but the greatest returns are often sitting right inside it. In this episode, Dr. Pete and Dr. Stephen break down how CEOs can think differently about money, shifting from passive investing to intentional reinvestment that drives growth, capacity, and long-term wealth. They introduce the concept of ROIC, showing how marketing, infrastructure, profit centers, and people create exponential returns when approached strategically. This is not about spending more, it is about investing smarter, aligning resources with value creation, and building a business that produces both impact and abundance. The payoff is a clear roadmap for where to deploy capital to generate the highest return while expanding reach and influence. In This Episode You Will: Understand why investing in your business yields the highest return on capital Learn how to evaluate ROIC across marketing, team, and infrastructure See how data-driven decisions eliminate guesswork in growth Discover how to optimize your current business before expanding outward Clarify how investment decisions directly impact impact, income, and scalability Episode Highlights 02:01 – Discover the early lesson that reinvesting in the business is the most powerful investment a CEO can make. 02:57 – Understand the principle that money follows value, reframing income as a byproduct of solving problems and helping people. 03:36 – Recognize that most financial advice does not apply to business owners, who operate with fundamentally different opportunities. 05:18 – Examine the concept of return on invested capital as the key lens for evaluating every financial decision. 05:50 – Compare investment vehicles and uncover why businesses often produce significantly higher returns than traditional assets. 08:27 – Identify marketing and lead generation as the first and most critical area for reinvestment and growth. 10:34 – Clarify the importance of tracking CAC, LTV, and LTV to CAC ratios to eliminate guesswork in marketing performance. 13:20 – Reveal that once marketing is optimized, scaling investment becomes the fastest path to growth. 18:56 – Explore how adding profit centers requires readiness, infrastructure, and disciplined positioning to avoid confusion. 23:29 – Uncover how optimizing physical space and equipment removes bottlenecks and unlocks hidden capacity. 28:39 – Examine how hiring A players creates exponential leverage and higher returns compared to lower-level hires. 31:47 - Dr. Rachel is joined by Dr. Kendall Price of Success Partner Elevate Marketing to unpack what it really takes to turn marketing into a true growth system for modern practices. They explore how Elevate moves beyond generic campaigns by blending brand identity with proven strategies, building trust through every step of the patient journey, and optimizing for real outcomes like patient show rates, not just leads. When marketing becomes intentional, relational, and data-driven, growth shifts from unpredictable to scalable and sustainable. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Elevate Marketing please visit: https://goelevatemarketing.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What if AI isn't just another tool, but something that's already changing how patients find and choose care? Dr. Lona and Caleb Hodges unpack how quickly search behavior is shifting and why relying on traditional marketing alone may no longer be enough. The conversation moves from curiosity into application, showing how AI can help practices repurpose content, remove bottlenecks, and create more consistent visibility. At the same time, they address the hesitation many chiropractors feel and why the real advantage comes from learning how to guide and train these tools rather than using them casually. Key Highlights 01:41 – Hear why AI is becoming an area of real focus, and what's driving that level of attention in business 02:09 – See how AI is expanding what's possible in a practice beyond just saving time on tasks 03:03 – Understand the growing gap between practices that adopt AI early and those that delay, and what that could mean long term 04:27 – Learn how unused content can be repurposed into consistent marketing without creating everything from scratch 06:30 – Discover how treating AI like a team member changes how you delegate and get output 09:09 – Hear how patient search behavior is already shifting, and what people are actually typing in now 10:25 – Understand why AEO is emerging and how it changes how practices get found online 14:03 – See why many chiropractors resist AI at first, and what usually shifts their perspective 16:19 – Learn why AI output depends on how well it is trained, and what improves results over time 19:15 - Dr. Rachel is joined by Dr. Kendall Price of Success Partner Elevate Marketing to unpack what it really takes to turn marketing into a true growth system for modern practices. They explore how Elevate moves beyond generic campaigns by blending brand identity with proven strategies, building trust through every step of the patient journey, and optimizing for real outcomes like patient show rates, not just leads. When marketing becomes intentional, relational, and data-driven, growth shifts from unpredictable to scalable and sustainable. Resources Mentioned For more information about Elevate Marketing please visit: https://goelevatemarketing.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
What if the fastest way to grow your income wasn't adding more patients, more hours, or more complexity but simply uncovering what's already there? Dr. Pete and Dr. Stephen reveal that profit is not automatic in a growing practice, and in fact, it often erodes unless it's intentionally protected. They walk through seven hidden profit levers already inside most businesses, from undercharging and outdated pricing to inefficient financial models and underutilized capacity. The framework is simple but powerful: reclaim value, optimize what already exists, and align your business model with both purpose and profitability. The payoff is immediate and practical, giving CEOs the ability to find, capture, and multiply profit without starting from scratch. In This Episode You Will: Understand why profit is not a natural outcome of growth Learn how to identify hidden profit already inside your business See how pricing, financial plans, and volume directly impact profitability Discover how to optimize your current practice before expanding Clarify how to add value centers without creating confusion or dilution Episode Highlights 02:09 - Discover the provocative idea that significant profit may already exist inside the business, waiting to be uncovered rather than created. 02:32 - Understand the distinction that growth is natural for a practice, but profit requires intentional protection and vigilance. 02:56 - Recognize that profitability is not passive and must be actively managed as complexity and expenses increase. 05:06 - Identify how failing to charge for services already being delivered creates immediate and unnecessary profit leakage. 05:42 - Examine how uncharged value quietly accumulates across systems, representing pure profit that is never captured. 10:15 - Explore how stagnant pricing in a rising-cost environment gradually erodes margins and weakens financial sustainability. 12:14 - Uncover how small pricing adjustments can disproportionately increase profit margins without changing delivery. 14:57 - Differentiate between care plans and financial plans, revealing how structure and payment design influence commitment and revenue. 18:13 - Reveal how monthly recurring revenue models dramatically increase both retention and lifetime value. 22:48 - Clarify that increasing volume through efficiency and effectiveness can unlock significant profit without adding overhead. 34:28 - Examine the critical distinction between owning a job and building a business, especially as teams and complexity grow. 40:00 - Dr. Kevin connects with Margaret Rosloniec from Success Partner Fortis to reveal how the right financial infrastructure fuels scalable, sustainable growth for modern practices. They break down how Fortis automates recurring revenue, stabilizes cash flow, and removes front-desk friction so teams stay focused on mission over money. When payments become seamless and reliable, growth stops being limited by systems and starts being driven by vision. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Fortis please visit: https://fortispay.com/chiropractic/ To book a meeting with Fortis, please visit: https://hubs.ly/Q03FRwtC0 Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What if the reason patients do not stay has nothing to do with your systems and everything to do with your presence? Dr. Lona sits down with David Norrie to explore the tension between efficiency and human connection in practice, showing how presence is what actually builds trust and retention. Through stories about sales, parenting, and clinical flow, David highlights the risk of operating on autopilot and the impact of intentional pauses, eye contact, and tone in creating real connection. The conversation points to a simple but demanding opportunity. In a fast moving environment, staying fully engaged with each person is what ultimately keeps people choosing you. Key Highlights 03:09 – The moment where “sales” quietly shifts into something much more relational 04:07 – A subtle distinction that changes what people actually walk away remembering 04:47 – The underlying force that shapes who people choose and why they return 06:55 – A contrast between moving through the day and being fully switched on inside it 07:48 – That realization when documenting life starts replacing actually experiencing it 11:52 – Where responsibility lands when no one else is setting the tone for you 14:55 – What's happening beneath the surface in the first few seconds of any interaction 17:48 – The shift that happens when space is created instead of filled 21:53 – How repetition quietly turns small actions into something automatic 26:54 – Dr. Chris Grier sites down with Dr. Ray Foxworth, Success Partner, to highlight how ChiroHealthUSA helps practices operate with greater compliance and financial clarity. Built on a proven DMPO model, it enables smarter fee setting, reduces risk, improves profitability, and keeps care accessible, empowering doctors to grow confidently while serving more families. If there's uncertainty around fees, discounts, or compliance, this conversation brings the clarity needed to move forward with confidence. Resources Mentioned For more information about ChiroHealth USA please visit: https://www.chirohealthusa.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Growth does not stall because the vision is wrong. It stalls because the systems built for one level of business are being forced to carry the weight of the next. This conversation unpacks the operational breakpoints that every growing practice faces, showing how pressure moves predictably through marketing, sales, delivery, team, and finances as revenue rises. Dr. Pete and Dr. Stephen introduce a practical framework for recognizing where systems are about to fail, why breakdown is a normal feature of growth, and how CEOs can anticipate stress before it turns into chaos. The payoff is a more mature way to lead a scaling practice: with foresight, better decisions, and the confidence to grow through pressure instead of reacting to it. In This Episode You Will: Discover the Operational Breakpoints That Stall Practice Growth and Cost You Money Understand why operational breakdown is a predictable part of business growth Learn how stress moves through marketing, conversion, delivery, team, and finances See why every $500,000 revenue jump demands a new level of operationalization Discover how CEOs can anticipate breakpoints instead of being blindsided by them Clarify what it means to lead through growth with conviction rather than frustration Episode Highlights 02:07 - Recognize the sobering premise that many practice owners inherited a broken business model, creating the need for a different path to growth. 03:00 - Clarify that business correction happens in layers, and that each new level of growth exposes a deeper operational issue beneath the surface. 06:12 - Understand the reframing that constant frustration is not evidence of failure, but evidence of being in business and actively growing. 07:46 - Discover why the CEO's responsibility is not just to cast vision for opportunity, but to anticipate the real challenges coming next. 12:00 - Examine the idea that systems tend to break at roughly every half-million dollars in annual revenue, forcing a new iteration of operations. 13:21 - Uncover how improving marketing can quietly expose weakness in the conversion process, revealing that growth often breaks the next link in the chain. 14:10 - Differentiate the moment when stronger conversion no longer feels like progress because delivery and retention start to deteriorate under the load. 15:10 - Explore how pressure moves linearly through the business like a shockwave, eventually reaching team capacity and financial strain. 21:34 - Identify the shift from spinning plates to coordinated gears, where data and preparation replace drama as the business scales. 26:37 - Reveal the deeper CEO mindset that growth is not about avoiding breakpoints, but about expecting them and leading through them on purpose. 27:38 - Dr. Chris Grier sites down with Dr. Ray Foxworth to highlight how Success Partner, ChiroHealthUSA helps practices operate with greater compliance and financial clarity. Built on a proven DMPO model, it enables smarter fee setting, reduces risk, improves profitability, and keeps care accessible, empowering doctors to grow confidently while serving more families. If there's uncertainty around fees, discounts, or compliance, this conversation brings the clarity needed to move forward with confidence. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about ChiroHealthUSA please visit: https://www.chirohealthusa.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
There has never been a more pivotal moment for chiropractors to step forward with clarity, confidence, and conviction. In this conversation, Dr. Lona and Dr. Peter Kevorkian explore what it will take for the profession to fully rise into that opportunity, drawing from decades of clinical experience, leadership, and education. Together, they unpack the gaps between philosophy, communication, and business, while challenging chiropractors to shift their language, expand their capacity to serve, and anchor their work in long-term vitality rather than symptom-based care. The result is a grounded, forward-looking perspective on how chiropractors can lead in a changing healthcare landscape by staying aligned, adaptable, and deeply committed to the people they serve. Key Highlights 03:17 – A defining belief reframes the current moment as a unique opportunity for chiropractic 04:55 – Public awareness and shifting healthcare perceptions begin to reshape the profession's positioning 05:53 – The conversation surfaces misalignment in how chiropractors are trained across key competencies 07:30 – Business mindset emerges as a missing layer beneath technique, philosophy, and communication 09:18 – Financial awareness and responsibility are reframed as part of personal and professional alignment 11:51 – Coaching conversations reveal how lack of metrics creates blind spots in practice performance 13:24 – Long-term retention and trust come into focus through reflections on decades of consistent care 15:27 – Capacity, volume, and efficiency challenge common assumptions about quality and connection 18:08 – The conversation culminates in redefining chiropractic through vitality, adaptability, and distinct language 22:58 - Dr. Eric DiMartino is joined by Mark Murdock of Aspen LiveWell to explore how light therapy expands chiropractic impact and revenue. They discuss class IV laser, full-body photobiomodulation, and scalable business models that generate recurring income without requiring doctor time. Light therapy accelerates healing, attracts new patients, and creates a profitable business within a practice. Resources Mentioned For more information about Aspen Laser please visit: https://aspenlivewell.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
In a profession filled with passion for care but confusion around business, the real breakthrough comes from mastering the systems that drive retention and revenue. Dr. Pete is joined by Dr. Miles Bodzin and Holly Jensen of Cash Practice to confront a hard truth facing many practices: strong clinical skills alone cannot overcome a broken business model. Together, they unpack how flawed financial structures and inconsistent systems quietly erode patient trust, retention, and long-term growth. By reframing care plans, separating financial agreements, and implementing predictable, system-driven payment models, they reveal a clear path to transforming unstable revenue into scalable, recurring income. The result is a practice that delivers better outcomes, creates financial certainty, and gives doctors the freedom to lead with confidence instead of constant pressure. In This Episode You Will: Understand why retention is the primary driver of both clinical outcomes and financial success Learn how recurring revenue models create stability and scalability in your practice Discover the critical difference between care plans and financial plans See how poor money systems silently destroy trust and patient relationships Clarify how systems create predictable growth across every stage of your career Episode Highlights 0:05:11 - Recognize that clinical excellence alone cannot drive outcomes if the business infrastructure fails to support patient follow-through. 00:10:31 - Clarify why systems, not effort or personality, determine whether patients stay, complete care, and transition into long-term wellness. 00:11:33 - Reveal how a recurring revenue model transforms financial stability and creates freedom to lead, grow, and plan the future with certainty. 00:16:14 - Identify how mishandling financial conversations becomes the fastest way to erode trust and destabilize the doctor-patient relationship. 00:18:34 - Explore how payment structure directly influences patient behavior, retention, and long-term engagement in care. 00:20:40 - Examine how prepayment models can unintentionally sabotage retention by disrupting consistent behavioral patterns. 00:29:49 - Uncover how long-term growth and profitability are primarily driven by retained wellness patients, not new patient acquisition. 00:31:18 - Differentiate between education and behavior, revealing that understanding alone does not drive patient adherence or retention. 00:34:07 - Recognize that scalable systems create predictable outcomes, transforming inconsistent effort into sustained business performance. 42:26 - Dr. Eric DiMartino is joined by Mark Murdock of Aspen LiveWell to explore how light therapy expands chiropractic impact and revenue. They discuss class IV laser, full-body photobiomodulation, and scalable business models that generate recurring income without requiring doctor time. Light therapy accelerates healing, attracts new patients, and creates a profitable business within a practice. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Aspen Live Well please visit: https://aspenlivewell.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
You do not build a remarkable practice by doing everything yourself. You build it by building people. Dr. Eric DiMartino is back with Dr. Lona to break down what it actually takes to move from assistants to a true team in the build phase of practice. From hiring A players with heart and talent to defining crystal clear roles, scorecards, and training rhythms, this episode lays out the leadership shift required to grow beyond owner-operator. If you feel like the bottleneck in your business, this is your roadmap to building a team that builds the practice for you. Key Highlights 01:11 – Learn how to recognize the difference between having assistants versus building a true team, and why this distinction determines whether your practice stays stuck or starts growing. 02:56 – Discover why A players refuse to work in unclear environments and how defining roles and ownership attracts higher caliber team members. 04:50 – Understand the leadership mindset shift required in the build phase and why the doctor's real job becomes developing people instead of doing everything. 06:23 – Explore the three qualities that define an A player and how hiring for heart and talent first creates a stronger long-term team. 08:58 – Learn why defining the role before hiring the person prevents confusion, overlap, and underperformance within your practice. 10:18 – Understand how scorecards and KPIs transfer ownership from the doctor to the team and create a culture of accountability. 12:43 – Discover how training culture prevents team drift and why ongoing development is essential for consistent systems and growth. 15:37 – Learn why training and equipping your team produces the highest return on investment in your practice. 16:37 – Understand how casting a compelling vision helps your team see their role in something bigger than a job and fuels long-term engagement. 18:08 – Discover how choosing the short-term challenge of building systems prevents the long-term frustration of running a practice without a strong team. 19:40 - Dr. Sebastian sits down with Success Partner Justin Maxwell of Big Life Financial to explore how chiropractors can turn growing practice income into real wealth. They discuss why many doctors increase revenue yet remain financially stuck as spending rises alongside income. Justin shares how Big Life Financial helps implement financial operating systems that allow doctors to build wealth outside the practice while it grows, along with proactive tax strategies that help them legally keep more of what they earn. Resources Mentioned Learn more about the TRP Remarkable Business Immersion on March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ For more information about Big Life Financial please visit: https://biglifefinancial.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
What if the biggest constraint on growth is not systems, strategy, or marketing, but identity? Dr. Pete and Dr. Stephen unpack the shift required to move from owner operator to true CEO and confront the uncomfortable truth that building a world class business requires building a world class team. Drawing from years of experience leading high-volume practices and coaching hundreds of chiropractors, they explore the ascension from being the machine to building the machine. This conversation challenges outdated mindsets, reframes team building as a core CEO responsibility, and calls leaders to embrace the discipline, clarity, and standards required to create A-Player environments. When identity shifts, teams transform and breakthrough becomes possible. In This Episode You Will: Understand the identity shift required to become a true CEO Learn why team building is not optional but foundational Discover how clarity of vision accelerates team performance Clarify the difference between operating a practice and building a business See why A players are the gateway to sustainable growth Episode Highlights 02:34 - Identity is positioned as the starting point for growth long before strategy or systems are addressed. 03:22 - A familiar metaphor reframes leadership development as transformation rather than improvement. 04:22 - An uncomfortable leadership truth challenges the way hiring and team turnover are viewed. 06:02 - A subtle but profound shift in responsibility separates operators from true CEOs. 09:29 - A baseball analogy reveals why the most important moment in team success happens before the season begins. 10:15 - A clear fork in the road is presented between excellence and long-term frustration. 12:53 - Three distinct professional identities are exposed, each requiring different mastery. 16:29 - Breakthrough is reframed as something that requires internal change before external expansion. 20:58 - Extreme ownership surfaces as the non-negotiable foundation for culture and performance. 24:57 - Dr. Sebastian Bonnin sits down with Success Partner Justin Maxwell of Big Life Financial to explore how chiropractors can turn growing practice income into real wealth. They discuss why many doctors increase revenue yet remain financially stuck as spending rises alongside income. Justin shares how Big Life Financial helps implement financial operating systems that allow doctors to build wealth outside the practice while it grows, along with proactive tax strategies that help them legally keep more of what they earn. Resources Mentioned Learn more about the TRP Remarkable Business Immersion on March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Big Life Financial please visit: https://biglifefinancial.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Confidence is not automatic when you earn the title doctor. It is built. Dr. Eric DiMartino joins Dr. Lona to unpack the identity shift from graduate to leader and why so many chiropractors shrink instead of stepping fully into the doctor role. They confront the fear of being disliked, the habit of watering down recommendations, and the trap of running a pain-based practice while believing in lifetime wellness care. If you want stronger conversions, deeper conviction, and a practice built on certainty rather than approval, this episode will challenge you to lead with clarity and integrity. Key Highlights 03:23 – Dr. Eric challenges chiropractors to stop telling patients what they want to hear and start telling them what they need. 05:02 – The 10-80-10 rule reframes rejection and where to focus your energy in conversion. 06:24 – Integrity is defined not only by over-recommending care but also by under-recommending it. 08:13 – Empathy, certainty, and passion emerge as the traits patients actually want in healthcare providers. 09:29 – Day one and day two are reframed as a filter for the doctor, not just the patient. 10:38 – The shift from being liked to being respected becomes a turning point for leadership. 13:02 – Systems are positioned as the foundation for freedom and consistent authority. 16:01 – Detaching from money and outcome increases both certainty and conversion. 18:18 – The oncology comparison that drives home what confident recommendations actually look like. 23:15 - Dr. Rachel Hovey is joined by Dr. Naota Hashimoto to explore how Success Partner, TrackStat helps chiropractic practices operate smarter. From AI-driven workflows and no-show automation to real-time stat tracking and recall prioritization, the platform streamlines operations, strengthens accountability, improves retention, and empowers teams to make confident, data-driven decisions that fuel sustainable growth. Resources Mentioned For more information about TrackStat please visit: https://www.trackstat.org/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
Designing A Practice That Actually Makes Money: What if the reason your profit feels tight has nothing to do with your effort and everything to do with your model? Dr. Stephen and Dr. Pete challenge the inherited chiropractic business structure and expose why it works for the owner operator but collapses under scale. They unpack the critical difference between your practice model and your financial model and explain why adding associates or growing volume without understanding gross profit only magnifies the problem. This conversation walks you through the core financial mechanics that drive sustainable profitability and shows you how to reverse engineer your numbers, so you lead as an intentional CEO. When you understand the math behind your business, you stop reacting to leftovers and start designing predictable profit. In This Episode You Will: Understand why many inherited business structures fail under growth Learn the difference between your practice model and financial model Discover how gross profit and cost structure determine sustainability Clarify what scaling actually requires financially See how to reverse engineer revenue to create intentional profitability Episode Highlights 02:39 - A deeper motivation behind impact and scale is revealed, reframing business growth as a responsibility rather than a personal ambition. 06:25 - A bold claim challenges the inherited chiropractic business model and surfaces the hidden flaw that appears when complexity increases. 07:16 - The owner operator structure is examined, exposing why it feels stable at first but begins to fracture when additional providers are added. 12:46 - The illusion that effort and hustle can compensate for structural financial problems is dismantled with direct clarity. 13:45 - Scaling is redefined as preserving or increasing profitability, separating true growth from simply doing more. 16:23 - The concept of reverse engineering profit introduces a proactive approach to financial leadership instead of reacting to year end leftovers. 22:41 - Breakthrough is framed as impossible inside a broken model, emphasizing the necessity of repair before expansion. 27:50 - Accounting is positioned as the language of business, elevating financial literacy from optional to essential. 30:54 - Clear gross profit margin benchmarks are established, providing a measurable standard for financial health and scalability. 33:30 - Dr. Chris is joined by Success Partner, Dr. David Fletcher of CLA to explore how neurocentric scanning technology transforms chiropractic communication and practice growth. They discuss using objective nervous system data to improve retention, scale with team leverage, increase PVA, and strengthen certainty in care planning. CLA's technology enhances attraction, conversion, collections, and long-term scalability. Resources Mentioned Learn more about the TRP Remarkable Business Immersion on March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about CLA please visit: https://insightcla.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Most people say they want success. Few people act with the urgency required to achieve it.In this episode of Driving Inspector Success, Mike Crow shares a powerful message about the mindset difference between the top performers and the 95 percent who struggle to move forward.After hosting Mission 26 in Dallas with more than 100 inspectors and over 30 speakers, Mike reflects on what truly separates successful entrepreneurs from everyone else. It is not talent. It is not luck. It is a sense of urgency.Mike also shares lessons from Elon Musk, the importance of surrounding yourself with successful people, and why compressing your goals into shorter time frames can dramatically change what you accomplish.If you want to grow your inspection business faster and think differently about your time, this episode is a must watch.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here...BBM+Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.
Most people say they want success. Few people act with the urgency required to achieve it.In this episode of Driving Inspector Success, Mike Crow shares a powerful message about the mindset difference between the top performers and the 95 percent who struggle to move forward.After hosting Mission 26 in Dallas with more than 100 inspectors and over 30 speakers, Mike reflects on what truly separates successful entrepreneurs from everyone else. It is not talent. It is not luck. It is a sense of urgency.Mike also shares lessons from Elon Musk, the importance of surrounding yourself with successful people, and why compressing your goals into shorter time frames can dramatically change what you accomplish.If you want to grow your inspection business faster and think differently about your time, this episode is a must watch.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here...BBM+Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.
What if success is not measured by how big your practice becomes, but by how aligned your life feels? Dr. Lona and Dr. Chris Grier explore what it actually means to build a remarkable life alongside a remarkable practice. They share the real decisions behind homeschooling, transitioning back to public school, structuring weekly marriage meetings, and protecting time for family. This conversation invites chiropractors to clarify their core values, define success on their own terms, and build a practice strong enough to support the life they truly want. It is a grounded reminder that growth only matters if it honors what matters most. Key Highlights 02:18 – The tension between massive business growth and personal values surfaces in a powerful opening reflection. 04:34 – Chris shares the family decision to prioritize homeschooling and intentionally limit business expansion. 05:59 – A deep dive into defining family core values and filtering every major decision through them. 07:37 – Simplicity, freedom, abundance, and peace of mind emerge as guiding anchors for life and business. 10:06 – The shift from homeschooling to public high school becomes a values-based family recalibration. 11:16 – Lona shares the homeschool decision process with her own children and protecting evening family rhythms. 15:24 – The idea of crafting your own dream challenges the social media version of success. 19:27 – Fortitude is required to stop defaulting back into overworking when pressure hits. 20:57 – A call to action: stop the hamster wheel, take time, and intentionally redesign your life. 22:50 - Dr. Kevin Day welcomes Success Partner, Dr. Jeff Langmaid of The Smart Chiropractor to discuss consistent email communication to improve patient retention, reactivations, and overall profitability. They discuss key metrics like net momentum and lifetime value, emphasizing that keeping and reactivating patients is far more cost-effective than constantly acquiring new ones, leading to stronger, more sustainable practice growth. Resources Mentioned For more information about The Smart Chiropractor please visit: https://thesmartchiropractor.com/ To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast
How to Align Your Financial Model with Your Practice Philosophy: Building Recurring Revenue Through Cultural Alignment If you want to understand the true culture of a practice, follow the money. Show me how the money works in a business and I will show you the culture of that business. Dr. Stephen and Dr. Pete unpack a powerful truth: your financial model is a direct reflection of your philosophy, and any misalignment creates friction that limits growth, retention, and impact. They break down the three primary barriers to long-term patient success—time, convenience, and money—and reveal how mapping, efficiency, and recurring revenue models eliminate friction while reinforcing a wellness-based vision. When your payment structure aligns with your clinical recommendations and your belief about lifetime care, you create a culture where patients stay, teams are energized, and predictable revenue fuels sustainable growth. In This Episode You Will: Rethink how your financial structure quietly shapes the culture and retention inside your practice Break down the three hidden friction points that prevent patients from committing long term Explore how mapping, block scheduling, and operational efficiency protect lifetime care Examine the strategic difference between reoccurring revenue and true recurring revenue Walk away with a clearer blueprint for building a membership model that aligns with your philosophy Episode Highlights 01:07 – A deeper look at why the way money moves through a practice quietly reveals what the business truly stands for. 03:25 – The moment retention shifts from a metric to a responsibility rooted in long-term patient outcomes. 05:31 – Where patient consistency really begins to break down and the subtle friction most practices overlook. 06:47 – The leadership habit that keeps vision alive inside the team instead of slowly fading into the background. 10:35 – What full congruency actually looks like when philosophy shows up in every corner of the practice. 11:35 – Why pre-mapping patient visits changes the entire retention conversation before problems start. 13:08 – The mindset shift that reframes what patients are truly paying for in modern chiropractic care. 14:17 – The quiet power of separating clinical commitment from financial commitment. 18:51 – What starts to break down operationally when friction builds inside long-term patient experiences. 20:56 – How the membership model begins to relieve pressure while creating more predictable growth. 24:44 - Dr. Rachel Hovey is joined by Dr. Naota Hashimoto to explore how Success Partner, TrackStat helps chiropractic practices operate smarter. From AI-driven workflows and no-show automation to real-time stat tracking and recall prioritization, the platform streamlines operations, strengthens accountability, improves retention, and empowers teams to make confident, data-driven decisions that fuel sustainable growth. Resources Mentioned Learn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about TrackStat please visit: https://www.trackstat.org/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
For 135 years Chiropractors have been lied to…They've been told that you are either in it for the patients - or in it for the money. Nothing could be further from the truth. Where you land on this issue can be the #1 determiner of your practice and business success - and the joy that you experience from both. Most chiropractors say they want to grow, but very few are truly fluent in the language of money. In this final installment of the five-part series on the two sides of the chiropractic coin, Dr. Stephen and Dr. Pete unpack the financial side of a Remarkable Business and why understanding revenue, margin, and profit is not optional for sustainable impact. They clarify the distinction between a healthy practice and a healthy business, introduce the five essential financial KPIs every CEO must master, and challenge the belief that working harder solves financial problems. When you understand how money works, you stop guessing, start leading, and build a business that funds your mission rather than drains it. In This Episode You Will: Understand the difference between collections and revenue in business terms Learn the five essential financial KPIs every chiropractic CEO must track See how gross profit margin determines whether your business is truly scalable Discover why associate doctor models often break financially Clarify how stewardship, pricing, and overhead directly impact your net profit Episode Highlights 01:53 - Discover the critical distinction between the practice side and the business side of the chiropractic coin and why mastering both is essential for long-term success. 02:30 - Understand that greater impact and greater income are naturally connected when your business is structured properly. 04:40 - Recognize that a remarkable practice does not automatically equal a remarkable business and why both must be intentionally built. 11:40 - Reflect on the limiting belief that making money is enough, when true stewardship requires understanding how money actually works. 12:21 - See how avoiding accounting creates blind spots that prevent optimization and leave profit on the table. 16:09 - Learn why tracking collections consistently is foundational to operational and financial control. 16:39 - Clarify how Collection Visit Average reveals whether you are truly profitable per adjustment. 17:53 - Discover why Monthly Recurring Revenue creates stability, predictability, and long-term sustainability. 22:11 - Understand that gross profit margin determines whether scaling your practice is wise or financially dangerous. 26:28 - Recognize that net profit margin and absolute net profit are the ultimate indicators of financial health and CEO-level leadership. 27:34 - Dr. Kevin Day is joined by Success Partner, Dr. Jeff Langmaid of The Smart Chiropractor to discuss using consistent email communication to improve patient retention, reactivations, and overall profitability. They discuss key metrics like net momentum and lifetime value, emphasizing that keeping and reactivating patients is far more cost-effective than constantly acquiring new ones, leading to stronger, more sustainable practice growth. Resources Mentioned To download your copy of the Practice and Business Metrics, please visit: https://theremarkablepractice.com/podcast-ep346-metrics Learn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about The Smart Chiropractor please visit: https://thesmartchiropractor.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Most teams are capable of far more than they are currently giving, but the gap is rarely about effort or attitude. Dr. Stephen and Dr. Pete break down why discretionary energy is the true driver of performance and how leaders unintentionally suppress it by failing to connect people to the business model. When team members understand how their daily work influences revenue, profit, and opportunity, alignment replaces compliance and energy rises naturally. By shifting focus from motivation to measurement, leaders gain a clear framework for evaluating managers, strengthening team capacity, and creating sustainable growth without burnout.In This Episode You Will:Identify where discretionary energy is being lost inside the teamRecognize which people metrics reveal leadership effectivenessSee how manager performance shows up through team resultsEvaluate when team capacity is approaching a breaking pointApply clearer financial alignment to increase focus and engagement Episode Highlights01:33 - Discretionary energy is introduced as the hidden gear inside every team member that leadership either activates through alignment or suppresses through misalignment.02:19 - Financial alignment is framed as the missing link between daily responsibilities, revenue, profit, and why team members should care about business performance.03:17 - The four requirements of a world-class team are clarified as right people, right seats, right work, done the right way.04:46 - Employee stickmo begins, revealing how long A players actually stay and how turnover often exposes management or cultural breakdowns.06:38 - Employee net promoter score is introduced as a leadership diagnostic measuring whether team members would enthusiastically refer others to work in the organization.09:39 - Internal patient referrals from staff are positioned as a real-time indicator of engagement, belief, and cultural buy-in.12:22 - Direct report goals completed is identified as the most powerful KPI for evaluating manager effectiveness and team performance.13:26 - The 80 percent goal completion standard is defined as the benchmark for healthy management and accountability.14:43 - Labor cost begins as a COO-owned metric directly tied to profitability, cost of services delivered, and operational stewardship.17:03 - Revenue per employee is introduced as the key indicator for identifying $250,000 growth breakpoints before capacity strain causes the business to stall or break. Resources MentionedLearn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
Send a textIn this episode of Joey Pinz Discipline Conversations, Joey Pinz sits down with Michaela Anderson, founder of LoyaltyOps™, to unpack why so many organizations stall—not because of strategy, tools, or talent—but because people aren't aligned on how to think, behave, and decide together.Michaela breaks down the real difference between leaders and managers, why culture exists whether you design it or not, and how misalignment quietly destroys execution. Drawing from her experience as a Division I athlete, business founder, and organizational advisor, she explains how performance becomes predictable when teams operate with shared standards—not heroics.The conversation dives deep into why popular frameworks like EOS and OKRs often fail to create consistency, what AI can (and can't) fix inside organizations, and why loyalty—defined as commitment plus action—may be the missing ingredient behind sustainable growth.This episode is a must-listen for founders, executives, and leaders who feel stuck firefighting, drowning in meetings, or frustrated that “great people” aren't producing great results. You'll walk away with a clearer understanding of how leadership, culture, and systems must work together—especially as companies scale. ⭐ Top 3 Highlights
Most practices track numbers, but very few track the metrics that actually drive growth. Dr. Pete and Dr. Stephen break down the ten measurements that determine whether a practice is building momentum or quietly leaking it. This conversation reframes metrics away from surface-level activity and into leadership tools that reveal retention, stability, and profitability. By clearly separating practice metrics from business metrics, the framework shows how operational performance and financial outcomes are directly connected. The result is clarity and control. When the right metrics are measured consistently, decisions become simpler, leadership becomes stronger, and growth becomes predictable.In This Episode You Will:Understand the10 core metrics that determine retention and long-term growthLearn how practice-side metrics and business-side metrics work togetherSee why retention begins at conversion and compounds through complianceDiscover which numbers reveal truth versus vanityClarify how better measurement leads to better leadership decisionsEpisode Highlights06:34 - Dr. Pete frames the series around the two sides of the coin and why commitment is the center that makes both work08:30 - Dr. Stephen clarifies the three identities required to grow: doctor, operator, and business owner14:26 - The conversation defines KPIs as the measurement system that organizes focus and exposes what to fixPractice Metrics19:14 - Stick rate defines how long people stay under care and where retention breaks down by visits, months, or milestones22:32 - Kept visit average (KVA) is introduced as the daily retention signal showing how consistently people show up as scheduled25:24 - Compliance percentage is established as the core retention driver indicating whether patients follow care recommendations26:37 - Inactives and churn rate expose how many people are silently leaving and why defining “active” matters31:30 - Total active patients reframes growth away from visits per week and toward the size of the active care baseBusiness Metrics33:29 - Collection visit average (CVA) measures what the practice collects per visit and can be segmented by stage of care35:06 - Lifetime value (LTV) connects retention to economics by combining patient visit average with collection visit average39:49 - Total revenue is tied back to retention through volume of visits driven by people staying in care40:29 - Monthly recurring revenue (MRR) and annual recurring revenue (ARR) are positioned as the stability engine of the model41:51 - Retained revenue measures the durability of the recurring model by showing how much revenue stays after churn Resources MentionedLearn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
In episode 52 of Driving Inspector Success, Mike Crow shares heartfelt stories about commitment, growth, and the power of investing in what matters most...your goals, your business, and your life. From a team member who built her dream family to inspectors scaling from solo operations to thriving multi-inspector firms, Mike shows how putting your time, energy, and money into your priorities pays off. Learn why marketing is like dating, how to move from “number two” to the top of the list, and what to expect at Mission26.com.Get your tickets to Mission 26 and have your best year ever!Mission 26 Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here... BBM+ Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.
Growth does not break down because chiropractors lack passion. It breaks down because conversion systems and metrics are either unclear, slow, or unmanaged. Dr. Pete and Dr. Stephen break down the exact conversion and sales metrics that separate busy offices from scalable, profitable businesses, and why mastering them is no longer optional in 2026. They unpack how speed, clarity, and conviction drive patient commitment, how operational KPIs translate into real revenue, and why recurring metrics reveal the true health of your business. This conversation reframes conversion as belief transformation, sales as service, and growth as a measurable, repeatable outcome.In This Episode You Will:Break down which conversion numbers actually matter and which ones are noiseWalk through the five KPIs that determine whether patients commit or disappearUnderstand why speed, timing, and follow-up now decide conversion outcomesSee how recurring revenue reveals the true health of your businessIdentify the knowledge gaps that quietly cap your growthEpisode Highlights01:15 – Why this episode marks the shift from marketing conversations into conversion and sales as the next growth constraint08:09 – How ROI should be evaluated through lifetime value, not short-term expense09:33 – The financial reality of stagnation and why not growing creates compounding problems10:26 – Redefining success benchmarks and why three million has become the new one million14:37 – The core truth that frames the episode: you can only help the people you convert15:02 – Reframing sales as care, conviction, and responsibility rather than persuasion18:05 – Breaking down attraction, conversion, and retention as a sequential operational system25:28 – Introducing the Rule of 72 and how speed now determines conversion outcomes30:14 – What actually drives Day One to Day Two follow-through and patient commitment36:15 – Translating conversion into business health through recurring and reactivated revenue Resources MentionedLearn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/Golden Ticket Giveaway to the Upcoming Immersion - DM the words ‘Podcast Business Immersion' on The TRP Instagram page - https://www.instagram.com/theremarkablepractice/To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
The PRACTICE is the Clinical Entity that exists to deliver better health outcomes for the PATIENT.The BUSINESS is the Economic Engine that exists to drive Profit for the Owners and the Team. Dr. Stephen and Dr. Pete kick off a powerful five-part series that reframes growth through a clear distinction most owners struggle with: the difference between a remarkable practice and a remarkable business. And this struggle is costing them in terms of impact, income - and sleep!Using MARKETING data, KPIs, and real-world examples, they unpack how your practice ATTRACTION operations drive patient impact while your business's MARKETING metrics determine sustainability, profitability, and freedom. This MARKETING conversation sets the foundation for 2026 by showing how aligning teams not just with purpose, but with financial clarity, becomes the true growth accelerator. When the practice and business work together, momentum follows.In This Episode You Will:Understand the difference between a remarkable practice and a remarkable businessLearn why practice success does not automatically create business healthSee how KPIs clarify accountability on both sides of the coinDiscover why teams must understand profit, not just purposeClarify how practice metrics and business metrics drive different outcomesEpisode Highlights00:57 – Learn why this episode serves as the foundation for a five-part series separating the responsibilities of the practice from the realities of the business.01:43 – Discover how assigning clear KPIs becomes the fastest path to clarity, accountability, and meaningful traction.04:32 – Recognize why elevating business understanding across the entire team is essential for the future of chiropractic.06:37 – Reflect on how leadership is tested when personal loss intersects with professional responsibility and organizational culture.09:28 – Understand why emotional resilience and relationships are as critical to sustainability as systems and strategy.14:31 – See the defining distinction between the practice as a clinical entity and the business as an economic engine.16:44 – Clarify how financial alignment transforms team motivation by connecting effort to shared outcomes.18:15 – Discover why owning both sides of the practice and the business reshapes leadership and team engagement.23:57 – Learn how operational systems drive patient outcomes while business systems determine financial performance.35:20 – Recognize how mastering a small set of business metrics replaces marketing anxiety with confidence and peace of mind. Resources MentionedLearn more about the TRP Remarkable Business Immersion March 6 - 7, 2026 in Phoenix, AZ and March 20 - 21, 2026 in Brisbane, AUS - https://theremarkablepractice.com/upcoming-events/Golden Ticket Giveaway to the Upcoming Immersion - DM the words ‘Podcast Business Immersion' on The TRP Instagram page - https://www.instagram.com/theremarkablepractice/To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
What does the founder of a chiropractic enterprise at the center of a nine-figure exit know about buying and selling practices? A lot. The difference between a profitable exit and walking away with nothing is not timing - it's planning. When you plan your exit early, every decision in your practice starts to work differently. Building a practice to sell - with “the end in mind” - is a cultural thing that shapes and improves everything. Production, delivery, systems, team, collections and profit all go up; but so does impact, fulfillment and fun. Dr. Stephen sits down with Dr. Stuart Bernsen to break down what real exit planning looks like for chiropractic practices today. They unpack the difference between owning a job and building a business, why most practices never sell, and how private equity and rollups are already reshaping chiropractic. You'll hear how Dr. Stuart scaled Chiro One from a single practice to a multi-state platform, what investors actually look for, and why exit readiness creates freedom long before you ever sell. This conversation reframes exit planning as a growth strategy, not a finish line. Interested in learning more about corporate roll-ups? Would you like to make a bigger income today - and a sexier exit tomorrow? Want to know how to engineer your own Remarkable Exit? This episode is for you.In this episode you will• Understand why most chiropractic practices never sell and what creates real value• Learn the difference between a Main Street exit and a Wall Street exit• See how exit readiness improves profit, freedom, and options today• Discover what investors look for when buying chiropractic businesses• Learn how to shift from owner-operator to true business owner Episode Highlights00:54 – Why exit planning needs to start while you are still actively growing your practice02:30 – How moving from clinician to CEO is an unavoidable shift as a practice scales05:12 – Why many chiropractors reach a point where their practice becomes too large to sell06:36 – How building standardized systems creates leverage beyond the owner09:17 – Why business breakpoints are a normal part of growth, not a sign of failure10:55 – How speed of response matters more than avoiding mistakes during breakdowns12:48 – Why most chiropractors do not realize they already function as shareholders15:37 – How understanding the three ways owners get paid changes business decisions19:07 – Why waiting until you feel ready to exit often destroys long-term value21:21 – How key person risk becomes the biggest concern for buyers23:59 – Why preparing a practice for sale mirrors preparing a house for market27:45 – How exit readiness creates flexibility even if you never plan to sell30:12 – Why optionality becomes the real reward of building a true business33:39 – What private equity actually looks for in healthcare businesses37:37 – Why standardization across providers directly increases valuation40:41 – How consolidation has reshaped other healthcare professions47:23 – Why chiropractic is still early in the exit and rollup cycle Resources MentionedTo learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceoBook a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPCPrefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.