South African civil servant
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ABC's television journalist Debra Roberts joins Frank Mackay on this episode of The Frank Mackay Show!
If a conversation with an employee has become a disagreement and you can't seem to work through it, what do you do? Communicating through disagreements is tricky. Where do you start? According to Debra Roberts, you need to get to the root of the issue by listening. Only then can you determine next steps. Learn her framework in this throwback episode of Negotiations Ninja.
"Relationships are at the core of all of this, and how we communicate is paramount." - Debra I had the pleasure of interviewing Debra Roberts, and it was an enlightening discussion on healthy relationships and effective communication. Debra is a renowned social worker and communication specialist. Her wisdom and expertise are truly remarkable, and her valuable insights will positively impact your personal and professional interactions. I encourage you to listen to the full episode for a deeper dive into the transformative power of effective communication and healthy relationships. If you're looking to improve your relationships, including the one with yourself, this episode is for you. In this episode, you'll learn: Debra's Relationship Protocol The Importance of Awareness Effective communication strategies How to approach difficult conversations Timestamp 10:05 - Explanation of The Relationship Protocol 22:38 Important relationships require communication and rapport. 29:06 Consistency is key in relationships and communication. 49:41 Overcoming communication barriers in three key areas. 1:06:54 Navigating relationships: growth, challenges, and personal evolution. 1:21:12 Address behavior with empathy and factual confrontation. Connect with Debra Website: The Relationship Protocol: https://www.therelationshipprotocol.com/ Debra's Book: The Relationship Protocol: How to Talk, Defuse and Build Healthier Relationships : https://www.amazon.com/Relationship-Protocol-Defuse-Healthier-Relationships-ebook/dp/B00MHVFDQG Work with Marilyn 10x Your Life Class: https://www.marilynalauria.com/10 Next Level Living: https://www.marilynalauria.com/next-level-living/ Related Episodes Ep: 118 New Year, New You Ep: 88 Permission To Be Fully You Ep: 72 10x-ing Your Life Meet Your Higher Self Free Gift! Possess greater wisdom, insight, and connection to Universal Consciousness. Get ready to: ✨ Expand Your Consciousness. ✨ Connect to your Soul. ✨Anchor into your purpose and grow. ✨Transcend the Ego (release limitations). ✨Connect to your Intuition and be Self Guided. ✨Make powerful decisions Don't forget new episodes come out every Thursday! Follow and rate the podcast on Apple Podcast. Help us spread the word by sharing this episode with a friend. If you have questions, email info@MarilynAlauria.com. Meet your own personal Guide at https://marilynalauria.com/guide. Follow me on social: Facebook Instagram LinkedIn
Do you have self-confidence? Has self-doubt caused you to question whether you are enough or worthy? You can eliminate self-doubt (or at least alleviate it) by using communication strategies to take action and improve self-confidence. Check out episode 231 with Debra Roberts and learn more communication skills for handling difficult conversations. Where does self-doubt come from? Self-doubt, which results in overthinking, comes from how we were brought up. Our upbringing continues to be part of us, we carry it with us. In addition, self-doubt comes from how we've been culturally conditioned in society. But not to fear, you can eliminate self-doubt if you take action to change your mindset. We are constantly underestimating ourselves. Comparison and imposter syndrome play a significant part in self-doubt. Women often underestimate themselves internally and sometimes misrepresent themselves externally. The power of your voice to improve self-confidence They may be exceptional leaders and experts but misrepresent themselves, for example, in their voice, they don't project their voice, they don't speak with conviction. Another example is upspeak, which is when you end a statement with a question mark. Doing so makes you appear less credible. Punctuation will also make a difference in how confident and credible you seem. For example, when you introduce yourself, say your name and pause before going on to add more details. To use your voice to improve self-confidence, record yourself or have a friend or coach evaluate with you. Speak with conviction, smile, and keep your voice light as well as projected. In addition, have vocal variety, change your volume, pitch, and pace so that you come across with more interest. Another important factor for credibility is the power of the pause. When you don't pause, you can seem nervous and out of control to the audience. This is important because people don't listen well to people who seem out of control. So pause occasionally. Your voice can make you more interesting. Using your voice also helps build an emotional connection and trust with your community and audience. Read the full show notes and access all links. Apply for a Thinking it Through Wins and Wisdom Feature on The Robyn Graham Show. Download free resources to grow your business with more confidence. Website for Karen Laos.
This week Dr Debra Roberts issues a passionate call for knowledge brokers to help bring climate scientists closer to decision-makers in business and government. Professor Debra Roberts has spent the last three decades working at the science-policy-practice interface in the fields of biodiversity planning and management, climate change adaptation and mitigation and sustainable development and resilience at local and international levels. Her pioneering work has helped reduce vulnerability in human and natural communities, enhanced local level sustainability and resilience, created socio-economic development opportunities and driven institutional change. Professor Roberts currently heads the Sustainable and Resilient City Initiatives function in eThekwini Municipality (Durban, South Africa). In 2015 Prof. Roberts was a lead author of Chapter 8 (Urban Areas) of Working Group II's contribution to the Fifth Assessment Report of the Intergovernmental Panel on Climate Change (IPCC). She was elected as IPCC Co-Chair of Working Group II (Impacts, Adaptation and Vulnerability) for the sixth assessment cycle (2015-2023). She is an Honorary Professor at the University of KwaZulu-Natal in the School of Life Sciences and has been an advisor to the Global Commission on Adaptation, United Cities and Local Governments and the United Nations Secretary General's 2019 Climate Summit. In 2019 she was included in a list of the World's 100 Most Influential People in Climate Policy. She currently holds the Professor Willem Schermerhorn Chair in Open Science from a Majority World Perspective at the Faculty of Geo-Information Science at the University of Twente. Music by Francois le Roux (The HA!Man), Johannesburg Edited and produced by Roman Svidran, Bratislava
How often do you find yourself struggling to communicate with co-workers? Is it hard for you to approach difficult conversations, or maybe diffuse conflict that arises with peers? Debra Roberts, Author of "The Relationship Protocol" is on the podcast this week attacking all of the biggest misunderstandings about communication. In this episode, Debra & I discuss what she names the main ingredients for effective communication and key elements needed to approach it correctly. She discusses how commitment to your behavior & shifting your thinking are elements that can be trained & learned. She provides USEFUL tips to start changing the way you approach conversations in your life. Take control of your life & starting communicating better than you thought possible. Tune in to hear more! _____ Meet Debra! "I am an author, a conversation expert, developer of The Relationship Protocol® communication model, a trauma consultant (EMDR Certified), and an LCSW, a Licensed Clinical Social Worker. I have many years of experience working with all types of relationships in my private practice and consulting with businesses. My unique combination of clinical skills, trauma training, and years of direct experience with businesses has resulted in my being recognized as an expert in the area of communication, relationships, and conflict resolution. I've been in the trenches working with all types of difficult and challenging relationships. I know what it takes to turn things around, grow confidence quickly, and put you, or your organization in a better place. Grab a copy of my book for personal use, or learn more about my online program for organizations, The Communication Protocol™. These are valuable and practical lifelong skills that everyone can use!" --Debra Roberts Want to learn more from Debra? Follow her on IG at @therelationshipprotocol and order her book here & check out her online courses! https://www.therelationshipprotocol.com/ Love this episode? —Follow @missunderstood.podcast + @kellie.sbrocchi on Instagram for episode updates + more. Special thank you to USEHATCH.FM for producing this episode. --- Send in a voice message: https://podcasters.spotify.com/pod/show/missunderstoodkellie/message
Debra Roberts is interviewed by Kevin L. MacPherson about her recent paper titled, “Treating mechanical joint dysfunction in children: a retrospective exploratory report of selected cases.” This paper was published in the Journal of Manual & Manipulative Therapy in July 2022.
Debra Roberts (e-mail) is interviewed by Kevin L. MacPherson about her recent paper titled, “Treating mechanical joint dysfunction in children: a retrospective exploratory report of selected cases.” This paper was published in the Journal of Manual & Manipulative Therapy in July 2022. This episode contains information that will be interesting for clinician working with pediatric patients. Here is some more information on the two individuals referenced in the interview: Kelly Roberts Lane, and James Olsen. Foundation website: www.aaompt.org/foundationAcademy website: www.aaompt.orgTwitter: @AAOMPTFacebook: https://www.facebook.com/aaompt/Instagram: https://www.instagram.com/officialaaompt/?hl=enPodcast e-mail: aaomptpodcast@gmail.comPodcast website: https://aaomptpodcast.simplecast.fm
Many people hesitate to have important conversations. But you can handle difficult conversations with ease using specific communication skills. When you feel equipped to handle difficult conversations, you change your life, your interactions, and your relationships. Likewise, when you get curious and avoid judging, you are more likely to be able to handle difficult conversations and share opinions in a kind way. Important to note is that when someone isn't open to having a difficult conversation, don't push your point. Learn how to read a situation and how to approach people. If you aren't getting anything back, realize the other person is turned away. In the instance someone is fully turned away and invested in their negativity, you've got nothing to move the conversation forward. Discernment in difficult conversations When you present yourself in a way that is demonstrating curiosity, open-mindedness, and respect, and the person tunes you out, lashes out, or is distracted and uninterested, comment on what you are experiencing, in a kind and respectful way. Don't go low, stay respectful. Debra suggested saying "I am trying to have a serious conversation but I feel you are distracted, is this not a good time to talk about it?" Or, "I'm not sure why you're upset." Additional examples are, "I am trying to get a point across but I don't think it's landing, what am I missing?" Or, "Help me understand what you hear me saying because I don't think you are getting my message." When someone isn't understanding or isn't interested, don't continue to say the same thing over and over. It won't land. How to approach a challenging person or interaction It is often hard to handle a difficult conversation, especially with a difficult person. Most people will not look forward to the conversation. Many will avoid it, especially if they are people pleasers. People often avoid difficult conversations because they don't know how to start the difficult conversation. In addition, they get stuck and don't know what to say once the conversation gets going. They also don't want to hurt the other person's feelings. Approaching a challenging person is all about your mindset. Give the other person the benefit of the doubt that they want to have a good outcome. Instead of assuming they aren't in agreement, assume they too want a positive outcome. Strategies to handle difficult conversations First, think about who you are talking to. Who is on the other side of the interaction? Second, think about how you want the other person (people) to feel when you are having the conversation. For example, do you want them to know that you are serious? Do you want them to know that they matter to you? Third, what objective do you have? What do you want to accomplish? And what are the takeaways you want the other person to have? Write down 1 to 3 takeaways that you want the other person to have. No more than 3 takeaways because people don't absorb more than that. Read the full show notes and access all links. Does the thought of having a difficult conversation make you anxious? Yes? Download my free eBook on how to alleviate anxiety by developing healthy habits for a healthy mind.
What do you do if you feel like an employee isn't listening to you? What do you do if they disagree with you? Conversation expert Debra Roberts believes that the impact of listening and creating trust through disagreements is key. Taking responsibility for your role as a leader is also imperative. So what should those conversations look like? Learn more in this episode of Negotiations Ninja. Outline of This Episode [2:03] Learn all about Debra Roberts [2:57] Communicating through disagreements [6:43] Take responsibility for your role as a leader [8:09] Shared belonging as an organization [10:57] How to communicate when nothing's changed [12:13] Important conversations leaders need to have [15:59] Simple things that can be done to create trust [19:25] Navigate change by building relationships first [23:27] Learn about The Communication Protocol Resources & People Mentioned Debra Roberts' Articles on Inc.com Connect with Debra Roberts The Relationship Protocol Book The Relationship Protocol Website Connect on LinkedIn Follow on Instagram Connect With Mark Follow Negotiations Ninja on Twitter: @NegotiationPod Connect with Mark on LinkedIn Follow Negotiations Ninja on LinkedIn Connect on Instagram: @NegotiationPod Subscribe to Negotiations Ninja
Synopsis: Every first and third Monday of the month, The Straits Times analyses the beat of the changing environment, from biodiversity conservation to climate change. At the COP27 climate talks here in Egypt, a key focus is how to help poorer, more vulnerable nations cope with increasingly extreme weather events that threaten their homes, their jobs and the food they grow. Adapting to climate impacts has become an urgent need for billions of people around the globe, yet the money to help them is a fraction of what's needed. Wealthy nations are under pressure at COP27 to give more climate cash since they are most responsible for the emissions that are making the world's weather more dangerous. And few places are more vulnerable to climate impacts than Africa. In this episode, ST's climate change editor David Fogarty speaks with Dr Debra Roberts, a leading scientist with the United Nations Intergovernmental Panel on Climate Change (IPCC), and a global expert on adaptation and urban resilience. Dr Roberts is also head of the Sustainable and Resilient City Initiatives Unit in Durban, South Africa. Highlights of conversation (click/tap above): 1:43 Why has adapting to climate change become so important? 3:19 “Africa's biggest adaptation need is basic development” 6:09 Why is it important to also look at how nature is being affected by climate change? 11:58 Is it possible to make cities climate-proof? 14:39 Is there a limit to adapting to climate change? Produced by: David Fogarty (dfogarty@sph.com.sg) & Audrey Tan, Ernest Luis and Hadyu Rahim Edited by: Hadyu Rahim Subscribe to Green Pulse Podcast series and rate us on your favourite audio apps: Channel: https://str.sg/JWaf Apple Podcasts: https://str.sg/JWaY Spotify: https://str.sg/JWag Google Podcasts: https://str.sg/J6EV Website: http://str.sg/stpodcasts Feedback to: podcast@sph.com.sg Follow Audrey Tan on Twitter: https://str.sg/JLMB Follow David Fogarty on Twitter: https://str.sg/JLM6 Read his stories: https://str.sg/JLMu --- Discover ST's special edition podcasts: Singapore's War On Covid: https://str.sg/wuJa The Unsolved Mysteries of South-east Asia: https://str.sg/wuZ2 Stop Scams: https://str.sg/wuZB Invisible Asia: https://str.sg/wuZn --- Discover more ST podcast series: Asian Insider: https://str.sg/JWa7 Health Check: https://str.sg/JWaN In Your Opinion: https://str.sg/w7Qt Your Money & Career: https://str.sg/wB2m SG Extra: https://str.sg/wukR #PopVultures: https://str.sg/JWad ST Sports Talk: https://str.sg/JWRE Bookmark This!: https://str.sg/JWas Lunch With Sumiko: https://str.sg/J6hQ Discover ST Podcasts: http://str.sg/stpodcasts Discover BT Podcasts: https://bt.sg/pcPL Follow our shows then, if you like short, practical podcasts! #greenpulseSee omnystudio.com/listener for privacy information.
Synopsis: Every first and third Monday of the month, The Straits Times analyses the beat of the changing environment, from biodiversity conservation to climate change. At the COP27 climate talks here in Egypt, a key focus is how to help poorer, more vulnerable nations cope with increasingly extreme weather events that threaten their homes, their jobs and the food they grow. Adapting to climate impacts has become an urgent need for billions of people around the globe, yet the money to help them is a fraction of what's needed. Wealthy nations are under pressure at COP27 to give more climate cash since they are most responsible for the emissions that are making the world's weather more dangerous. And few places are more vulnerable to climate impacts than Africa. In this episode, ST's climate change editor David Fogarty speaks with Dr Debra Roberts, a leading scientist with the United Nations Intergovernmental Panel on Climate Change (IPCC), and a global expert on adaptation and urban resilience. Dr Roberts is also head of the Sustainable and Resilient City Initiatives Unit in Durban, South Africa. Highlights of conversation (click/tap above): 1:43 Why has adapting to climate change become so important? 3:19 “Africa's biggest adaptation need is basic development” 6:09 Why is it important to also look at how nature is being affected by climate change? 11:58 Is it possible to make cities climate-proof? 14:39 Is there a limit to adapting to climate change? Produced by: David Fogarty (dfogarty@sph.com.sg) & Audrey Tan, Ernest Luis and Hadyu Rahim Edited by: Hadyu Rahim Subscribe to Green Pulse Podcast series and rate us on your favourite audio apps: Channel: https://str.sg/JWaf Apple Podcasts: https://str.sg/JWaY Spotify: https://str.sg/JWag Google Podcasts: https://str.sg/J6EV Website: http://str.sg/stpodcasts Feedback to: podcast@sph.com.sg Follow Audrey Tan on Twitter: https://str.sg/JLMB Follow David Fogarty on Twitter: https://str.sg/JLM6 Read his stories: https://str.sg/JLMu --- Discover ST's special edition podcasts: Singapore's War On Covid: https://str.sg/wuJa The Unsolved Mysteries of South-east Asia: https://str.sg/wuZ2 Stop Scams: https://str.sg/wuZB Invisible Asia: https://str.sg/wuZn --- Discover more ST podcast series: Asian Insider: https://str.sg/JWa7 Health Check: https://str.sg/JWaN In Your Opinion: https://str.sg/w7Qt Your Money & Career: https://str.sg/wB2m SG Extra: https://str.sg/wukR #PopVultures: https://str.sg/JWad ST Sports Talk: https://str.sg/JWRE Bookmark This!: https://str.sg/JWas Lunch With Sumiko: https://str.sg/J6hQ Discover ST Podcasts: http://str.sg/stpodcasts Discover BT Podcasts: https://bt.sg/pcPL Follow our shows then, if you like short, practical podcasts! #greenpulseSee omnystudio.com/listener for privacy information.
I wish Deb's skills were taught in schools! Our lives would be so much easier - and so much more honest.It took me ages to book my friend Debra Roberts on the podcast because she's so busy showing leaders and humans everywhere how to talk to each other. I love her simple, practical, and no-nonsense style to get the most out of every difficult conversation.Deb is an author, a conversation expert, a developer of The Relationship Protocol® communication model, a trauma consultant (EMDR Certified), and an LCSW, a Licensed Clinical Social Worker.This might be the interview you never even knew you neededCheck out my free life coaching workshop
Debra Roberts is a Licensed Clinical Social Worker, conversation expert, trauma consultant, and developer of The Relationship Protocol® communication model, and The Communication Protocol™ online course for organizations. For more than 25 years, Debra has been a go-to-choice for organizations and individuals struggling to achieve more effective communication. She is also a columnist for Inc.com and has been featured in other major media publications, including The New York Times, Real Simple, Business Insider, and The Cut. HERE ARE 3 TIPS TO HELP YOU ON YOUR ROAD TO SELF-EMPOWERMENT Check-In With Yourself. Avoid Spur-Of-The-Moment Reactions. State Your Intentions Upfront. CONNECT WITH DEBRA ROBERTS Website - https://www.therelationshipprotocol.com/ (https://www.therelationshipprotocol.com/) Facebook - https://www.facebook.com/TheRelationshipProtocol/ (https://www.facebook.com/TheRelationshipProtocol/) Instagram - https://www.instagram.com/therelationshipprotocol/ (https://www.instagram.com/therelationshipprotocol/) LinkedIn - https://www.linkedin.com/in/debra-roberts-99b620b3/ (https://www.linkedin.com/in/debra-roberts-99b620b3/) CONNECT WITH BEVERLY PRICE Website - http://www.herselfexpression.com (www.herselfexpression.com) Email - beverly@herselfexpression.com Facebook - https://www.facebook.com/HerSelfExpression/ (www.facebook.com/HerSelfExpression/) Instagram - https://www.instagram.com/her_self_expression/ (www.instagram.com/her_self_expression/) LinkedIn - https://www.linkedin.com/in/beverly-price/ (https://www.linkedin.com/in/beverly-price/) SUBSCRIBE TO THE HER SELF EXPRESSION PODCAST Youtube - https://www.youtube.com/channel/UCm-RosJxPHumtXJgNoCXHpA (www.youtube.com/channel/UCm-RosJxPHumtXJgNoCXHpA) Apple Podcasts - https://podcasts.apple.com/us/podcast/her-self-expression/id1635143315 (https://podcasts.apple.com/us/podcast/her-self-expression/id1635143315) Spotify - https://open.spotify.com/show/7kIcMXrj1tIWBOmaXBBn1U (https://open.spotify.com/show/7kIcMXrj1tIWBOmaXBBn1U) If you liked this episode, please don't forget to tune in, subscribe, and share this podcast with a friend or family member!
As Cabinet is busy approving the Just Transition Framework for publication, the Presidential Climate Commission (PCC) has unpacked a key part of what the framework will be premised on – Climate Resilience Development Pathways (CRDPs). PCC commissioner Makoma Lekalakala says South Africa's Just Transition can only be realised if CRDPs are at its core, while PCC secretariat Chrispian Olver states the CRDP approach is vital for implementing the Just Transition Framework. The PCC was tasked to design a Just Transition Framework for South Africa, as a first building block towards realising a coordinated and coherent approach to just transition planning in South Africa. Olver says CRDPs, in the South African government's view, involve a deeply consultative process, particularly with people who have the most to lose in an energy transition, including workers in the coal value chain, women and the poorest of the poor. The PCC has since its establishment as an advisory body to government in December 2020 embarked on pilot projects in Saldanha Bay and eThekwini to understand and determine ways of making the energy transition equitable, while ensuring a climate-resilient future. The commission has looked at other pathway frameworks and international applications as a starting point for its work, and assessed the capacities needed to this end in South Africa. It also consulted with international experts developing and using CRDP approaches. CRDP is focused on enabling decision-makers to systemically take into account the projected impacts of climate change on strategic infrastructure development, planning and management, alongside other traditional development criteria. It helps to manage the trade-offs between multiple sectors involved in a particular project and selects the most climate-resilient development method. The PCC will further draft proposals for taking this work forward into various operating spaces. University of Cape Town African Climate and Development Institute research fellow Anna Taylor explains that the CRDP follows an integrated consideration of the various systems that make up the country and the various outcomes that are dependent on the decisions made today. The United Nations' Intergovernmental Panel on Climate Change (IPCC) deems these systems to be land, ocean, coastal and freshwater ecosystems; urban, rural and infrastructure; energy; industry; and society. South Africa has taken a similar view. The IPCC regularly investigates the conceptual and empirical advances being made on CRDPs. IPCC co-chairperson and South African climate scientist Debra Roberts says limiting global warming to 1.5 ˚C above preindustrial levels is expected to substantially reduce damages to African economies and ecosystems. She believes that governance for climate resilient development includes long-term planning, all-of-government approaches, transboundary cooperation and benefit-sharing, development pathways that increase adaptation and mitigation, and Nationally Determined Contribution implementation. “Ecosystem-based adaptation in African cities has huge potential, particularly in fast-growing small- and medium-sized cities. This type of holistic thinking is centred on equity and justice, and avoids quick fixes without deeper reflection on nature or societal needs,” she states. She adds that cross-sectoral or “nexus” approaches, as encompassed in CRDPs, such as water-energy-food or climate-ecosystems-human health can deliver multiple benefits and avoid maladaptation to climate change. Roberts says that, while limiting climate damages may not do much to realise economic growth in every region, it will ensure that fewer millions of people in Africa are pushed into extreme poverty owing to climate change and negative health and livelihood impacts. She explains that even though African countries are among those that contribute least to greenhouse-gas emissions globally, there are already widespread losses and damages being experienced...
Prof Sarah Bell, City of Melbourne Chair in Urban Resilience and Innovation at the University of Melbourne, Dr Kate Strachan, Manager of Climate Change Resilience at ICLEI Africa, and Dr Janine Felson, Enterprise Fellow at Melbourne Climate Futures at the University of Melbourne, join hosts Jackie Peel and Cathy Oke in the sixth episode of Season 2 of Climate Talks to discuss what we mean when we talk about resilience. The clip at the beginning of the episode is from Debra Roberts, Co-Chair of the IPCC's Working Group II Report on Impacts, Adaptation and Vulnerability. You can hear the clip in full here: https://www.youtube.com/watch?v=8E1hDTRH9_U Climate Talks is produced by Melbourne Climate Futures and Melbourne Centre for Cities at the University of Melbourne. Our theme music is by Music for a Warming World. Climate Talks acknowledges the Traditional Owners of the lands on which this podcast was produced, the Wurundjeri Woi Wurrung People of the Kulin Nation, and pays respect to Elders past and present. Subscribe to Climate Talks on Spotify, Apple Podcasts, or here: https://anchor.fm/climate-talks
Cities - even the greenest of them - replace nature with glass, concrete and asphalt. And their footprint extends far beyond their boundaries to provide for the needs of the thousands, millions, or ten of millions of people concentrated within them. They are home to most of the people on Earth and are the sources of most pollution. But it seems cities are also an inevitable result of the development of civilization. They are growing in size and number, especially in some of the most biodiverse and least spoiled part of the planet. So, does that mean they are a fundamental obstacle to conservation? Should conservationists be trying to de-urbanize? My guest for this episode of The Case for Conservation Podcast answers those questions with an emphatic "no".Eric Sanderson is a landscape ecologist and Senior Conservation Ecologist at the Wildlife Conservation Society, based at the Bronx Zoo in New York. He has authored more than 100 peer-reviewed papers and other publications on a wide range of conservation topics. These include two books, one of which, Manahatta: A Natural History of New York City, was a New York Times bestseller when it was published in 2009. See episode 6 with Debra Roberts for another look at cities and conservation, from a different angleLinks to resources:From Bottleneck to Breakthrough: Urbanization and the Future of Biodiversity Conservation - Eric's 2018 paper in BioScience that forms the basis for much of our discussion (open access).Mannahatta: A Natural History of New York City - Eric's 2009 book that compares an 18th-century map of Manhattan's landscape to the contemporary situation there.Time stamps:...coming soonVisit www.case4conservation.com
How often do you find yourself struggling to communicate with friends, family members, co-workers, or your partner? HI, UM, ME! Yes, we can ALL work on effectively communicating & there IS a protocol for doing it correctly. Debra Roberts, Author of "The Relationship Protocol" is on the podcast this week attacking all of the biggest misunderstandings about communication. In this episode, Debra & I discuss what she names the main ingredients for effective communication as well as 2 Key elements needed to approach it correctly. She discusses how commitment to your behavior & shifting your thinking are elements that can be trained & learned. She provides USEFUL tips to start changing the way you approach conversations in your life. Take control of your life & starting communicating better than you thought possible. Tune in to hear more! _____ Meet Debra! "I am an author, a conversation expert, developer of The Relationship Protocol® communication model, a trauma consultant (EMDR Certified), and an LCSW, a Licensed Clinical Social Worker. I have many years of experience working with all types of relationships in my private practice and consulting with businesses. My unique combination of clinical skills, trauma training, and years of direct experience with businesses has resulted in my being recognized as an expert in the area of communication, relationships, and conflict resolution. I've been in the trenches working with all types of difficult and challenging relationships. I know what it takes to turn things around, grow confidence quickly, and put you, or your organization in a better place. Grab a copy of my book for personal use, or learn more about my online program for organizations, The Communication Protocol™. These are valuable and practical lifelong skills that everyone can use!" --Debra Roberts Want to learn more from Debra? Follow her on IG at @therelationshipprotocol and order her book here & check out her online courses! https://www.therelationshipprotocol.com/ _ Love this episode? —Follow @missunderstood.podcast + @kellie.sbrocchi on Instagram for episode updates + more. Special thank you to USEHATCH.FM for producing this episode. **This Episode was pre-recorded in January 2022**
Dr. Duffy talks with the author of The Relationship Protocol, Debra Roberts, about practicing the four steps of Relationship Protocol: 1. Choosing to get along and be closer, 2. Choosing to be kind, 3. To choose to not intentionally hurt someone, 4. Choosing to give the benefit of the doubt.
Dr. Duffy talks with the author of The Relationship Protocol, Debra Roberts, about Relationship Protocol - a guideline of principles and actions to better our relationships and to defuse conflict. There are two Elements and four steps involved. The two elements involved are making a commitment to the relationship i.e. "I'm all in,” and shifting our perspective to a relational one… from “me” to “we.”
In our profession, We work with internal communications every day. However, in the midst of adjusting our strategies, we might be forgetting about having true interpersonal communication. Not just saying what someone wants to hear, but being honest and maybe even a little vulnerable with our words. Our guest for this week is Debra Roberts, President of the Relationship Protocol and a licensed clinical social worker. With her unique background, Debra shares the flaws she's spotted in our current ways of communication, and the steps we can take to fix them.
Debra Roberts, LCSW, is a conversation expert and creator of The Relationship Protocol communication model. Her proprietary and practical approach to communication revolutionizes how professionals work together; it is at the core of The Communication Protocol, an online professional development program for companies and teams. Debra examines existing communication patterns and teaches essential tools for communicating effectively in the workplace and in personal relationships. As a result, organizations experience increased productivity, collaboration, engagement, and overall satisfaction. -------------------------------------- Sign up here for the EDGE's Weekly Newsletter and get BONUS content. It's FREE! -------------------------------------- Please Support this Podcast by checking out our Sponsors: Mad River Botanicals 100% certified organic CBD products. The product is controlled from seed to end product by it's owners. Use code: EDGE22 to get 10% off all your orders. Shop here>>> EPISODE LINKS: The Relationship Protocol PODCAST INFO: Apple Podcasts: EDGE on Apple Podcasts Spotify: EDGE on Spotify RSS Feed: EDGE's RSS Feed SUPPORT & CONNECT Sign up here for the EDGE's Weekly Newsletter and get BONUS content. It's FREE! Twitter: Follow Brandon on Twitter Instagram: Follow Brandon on Instagram LinkedIn: Follow Brandon on LinkedIn *We respect your privacy and hate spam. We will not sell your information to others.
Last week's interview with Debra Roberts on the importance of communication in negotiating your best life was so well-received that we had to do a follow-up! Join host, Cindy Watson, as she dives deeper into the art of communication and how it can up-level your negotiating prowess to get better results, better buy-in and better relationships. You'll cover: key problems with workplace communications … and how to deal with them key problems in communications with our intimate partners … and how to fix them impact of the pandemic on communications how communication skills make us more effective negotiators key hallmarks that make a great negotiator key reasons negotiations fail role of emotion in our communications and negotiations importance of preparation in effective communication and negotiation … and hot tips on how to best prepare You'll come away with powerful new strategies to enhance your communication skills and with it your negotiated outcomes. Learn more about Debra at: https://www.therelationshipprotocol.com/ Or connect with her on Instagram @ The Relationship Protocol Connect with Cindy: WEBSITE https://www.womenonpurpose.ca/ FACEBOOK https://www.facebook.com/womenonpurposecommunity/ INSTAGRAM https://www.instagram.com/womenonpurposecoaching/ LINKEDIN https://www.linkedin.com/in/thecindywatson/ CLUBHOUSE: @HERsuasion TWITTER https://twitter.com/WomenOnPurpose1
Join host, Cindy Watson, in this powerful interview with Debra Roberts as they explore the importance of communication in negotiating your best life. Debra is a conversation expert and creator of The Relationship Protocol communication model. Debra shares her signature communication models and how they can up-level your negotiations to get better outcomes and better relationships. You'll uncover: the two key elements to improved communications the 4 practical steps to implement them benefits of improved communication role of communication in diffusing conflict role of gender You'll come away with simple but powerful techniques to enhance your communication and with it your negotiated results. Connect with Debra on Instagram @ The Relationship Protocol Connect with Cindy: WEBSITE https://www.womenonpurpose.ca/ FACEBOOK https://www.facebook.com/womenonpurposecommunity/ INSTAGRAM https://www.instagram.com/womenonpurposecoaching/ LINKEDIN https://www.linkedin.com/in/thecindywatson/ CLUBHOUSE: @HERsuasion TWITTER https://twitter.com/WomenOnPurpose1
Debra Roberts, LCSW is an author, conversation expert, trauma consultant, and developer of The Relationship Protocol communication model. Debra's practical approach can be used for interactions from the boardroom to conversations across your kitchen table. What you will learn in this episode: Who Debra Roberts is, and how she uses her background in social work and EMDR therapy to improve communications in the workplace How 2020 caused businesses to shift their mindset around mental health in the workplace Debra's four steps for managing employee conflict in a compassionate and effective way How Debra's outline for effective communication can help people speak in a more thoughtful way Debra's two pieces of advice for anyone wanting to become a better communicator today Resources: Website https://www.therelationshipprotocol.com The Communication Protocol System: https://www.therelationshipprotocol.com/the-communication-protocol Facebook: https://www.facebook.com/TheRelationshipProtocol Linked In: https://www.linkedin.com/in/debra-roberts-99b620b3/
In the 3rd episode of Planet A's fourth season, Dan Jørgensen talks with Dr. Debra Roberts co-chair of the Intergovernmental Panel on Climate Change (IPPC).The IPCC recently released its report ”Climate Change 2022: Impacts, Adaptation and Vulnerability” that assesses the impact climate change could have on ecosystems, biodiversity and human communities.Dr. Roberts calls the report a clear wake-up call that will force us to either ”adapt or die”.For some animals, the latter option may become their fate. The report finds that - even if we meet the goal enshrined in the Paris Accord - there will be a severe loss of biodiversity.Thus, an increase in global temperatures of 1.5° will ”very likely” result in the extinction of somewhere between 3 and 14 percent of the several thousand land dwelling species that the IPCC looked at.Furthermore, a 5° increase in global temperatures could eradicate up to 48 % of the land based species.Some developments - such as hydrological changes resulting from the retreat of glaciers – have already become irreversible, leading to more droughts and rising sea levels.However, the report also outlines feasible and effective adaptation options, which can reduce risks to people and nature. Dr. Roberts argues that to enable climate resilient development, it will require systemic change in everything from the way we produce energy to how we build cities and manage ecosystems.
Join us on Be Brave at Work as we speak with Debra Roberts. Debra is a conversation expert, trauma consultant, and developer of The Relationship Protocol® communication model. She can teach you how to quickly transform your communication skills, improve your business, and connect with the important people in your life. For more than 25 years, Debra has been a go-to-choice for individuals and organizations struggling to achieve more effective communication. She is a Licensed Clinical Social Worker with many years of experience both clinically and consulting with businesses. She is also a columnist for Inc.com and has been featured in other major media publications, including The New York Times, Real Simple, Business Insider, and The Cut. Links of Interest LinkedIn Facebook Instagram Website The Relationship Protocol: How to Talk, Defuse and Build Healthier Relationships A special thank you to our sponsor, Cabot Risk Strategies. For more information, please visit them at CabotRisk.com Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! More information about Ed, visit Excellius.com © 2022 Ed Evarts
Today's special holiday episode of IntHerrupt is a recap and reflection of Linda's favorite season four highlights. If you haven't tuned in to the full episodes, click through the show notes for links to each episode. Awesome guests make for excellent content. Gina Stracuzzi's episode discusses the different personalities in the workplace and how we can interact and work alongside them in productive ways. Near and dear from Linda's heart, her daughter Summer Yates's episode encourages listens to reject mediocrity and work for success. The episode featuring Sarah Poynton-Ryan explains that it's never too late to start planning for your financial future. Debra Roberts taught listeners how to deal with difficult personalities in the workplace, and Shanna Missett Nelson helped listeners recharge during the holidays. (An episode we hope you've taken to heart throughout the holiday season.) Judy Joffe explained how and when to ask for help, a skill we all can use to our benefit. And LaDawn Townsend explained how we could communicate our value to stakeholders. There were many other important and informative episodes throughout the season, and Linda hopes you've learned and grown from hearing these stories from these influential women leaders. Episode 051 with Kendra Perry: Regaining Confidence to Move Forward Kendra was a renowned skier who reinvented herself after a horrible crash. She became an entrepreneur and ultimately reinvented herself several times, spending thousands of dollars for her business to fail three times before it saw success. Episode 052 with Cathy Klein: Communicating with the Opposite Sex in a Positive Manner Many women are more apologetic and beat around the bush in communication. Cathy has worked in a male-dominated space for years. She began to ask herself, “what is it my audience is hearing versus what am I intending for them to hear?” If those aren't the same thing, she changes her speaking. She encouraged listeners to stand up and take space. You'll show presence, which builds confidence and gets you noticed. Finally, just choose to be confident. It will work wonders in your professional life. Think about something you're proud of. And, whatever it is, stay in those feelings and emotions and tap into those to speak out and speak up with authority. Episode 042 with Debby Montgomery: Celebrating your Accomplishments While the episode detailed Debby's horrible story in which she was defrauded a lot of money, the conversation moved to a celebration of accomplishments to keep you moving forward. At the end of each year, quarter, or season, look back and create a list of your accomplishments during that time. While there are a lot of tough days, pouring motivation into others is far easier when you see the great accomplishments you've already accomplished. Season Four was a fun season, which included a few replays of fan-favorites from earlier seasons. We believe in interrupting the status quo, and listening to these insights from powerful female leaders motivates us to go out and accomplish great things. Do you have stories to tell? Connect with Linda to share them. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode's sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals. Subscribe to the IntHERrupt Podcast so you won't miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.
Debra Roberts, LCSW, is a conversation expert and creator of The Relationship Protocol communication model. Her proprietary and practical approach to communication revolutionizes how professionals work together; it is at the core of The Communication Protocol, an online professional development program for companies and teams. Debra examines existing communication patterns and teaches essential tools for communicating effectively in the workplace and in personal relationships. As a result, organizations experience increased productivity, collaboration, engagement, and overall satisfaction. Her comprehensive approach also provides participants with the skills they need to defuse conflicts and create stronger, more positive relationships in all areas of their lives. For more of Debra visit:Instagram https://www.instagram.com/therelationshipprotocol/Facebook https://www.facebook.com/TheRelationshipProtocol/LinkedIn https://www.linkedin.com/in/debra-roberts-99b620b3Website https://www.therelationshipprotocol.com/About Sarah K. RamseyJoin Sarah's FREE Facebook Group “Finding Love & Success After A Toxic Relationship” Before trying Sarah K Ramsey's programs her clients were super embarrassed because on the outside these women appeared to have it all. However, these women had a secret...they still felt mentally chained down by their toxic partner or parent.Most women think talk therapy is the only way to heal! Unfortunately, these women waste years trying to figure out how codependency works or rehashing their past in an office week after week trying to pick apart their childhoods. But, Sarah's clients aren't “most people.” They know overachievers aren't just looking to talk about their problem, they are looking for an action plan to SOLVE their problems!Check out this FREE Presentation where Sarah reveals how she does it! Check out what others have said about SarahContact Sarah
Dr. Debra Roberts is currently head of the Sustainable and Resilient City Initiatives Unit in eThekwini Municipality in Durban, South Africa. For our final Season 1 interview, we will get Debra's thoughts on climate tech, climate science, stubborn climate optimism, South Africa's Anthropocene future and what it means to be a boundary person. Curiosity pays unexpected dividends, click here for more insights and interviews for your world within. Instagram: https://www.instagram.com/climate.change.project/ Twitter: https://twitter.com/ccprojecttoday
Miscommunication happens all the time in the workplace. Are you just saying things in a complex way? Are people just interpreting your “clear language” in a strange way? There's a lot of factors to unpack on why miscommunication happens, and this week's guest has some insight on how to reduce it. Debra Roberts, LCSW, is a Conversation Expert and the Creator of the Relationship Protocol. She helps business people navigate the important conversations in their lives by teaching the “how-to” on communicating effectively. Debra is also an award-winning author and has been featured on multiple media platforms, including The New York Times. Communication shapes our relationships and it influences the quality of our life. Unfortunately, we don't learn how to communicate effectively at home or school. This is something we have to take conscious part in developing, and it's not always clear cut on how to do so, especially when it comes to having the tough conversations. One of the ways you can build a deeper connection with others is through your commitment. You have to have both feet in and be willing to serve beyond your needs or interests. When you make that commitment, people respond well to that and will feel more secure with you. Take a step back and think about how you can communicate your commitment to your team. If you can give people clear language on how you are committed to helping them, it changes the entire trajectory of your organization. Don't assume people know what you're thinking. Show up, use your words, and tell people they matter. Interview Links: Sponsored by: Bit.ly/clariontech Therelationshipprotocol.com Debra on LinkedIn Resources: Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Did you enjoy today's episode? If so, then head over to iTunes and leave a review. Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts. Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies. We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne's original best-selling business book, Mastering the Rockefeller Habits).
Debra Roberts joins the show to discuss the role of misunderstandings and miscommunication in contributing to the great resignation, the importance of effective communication in creating a positive organizational culture, and the primary reason people avoid conversations.
Debra Roberts is a conversation expert and creator of the Relationship Protocol, helping businesspeople communicate more effectively to inspire teams to success, close sales, negotiate contracts, and more to get the results they want in business, whether boosted productivity, a culture of collaboration, or growing sales and customer retention. Author of the Relationship Protocol, Debra shares how empathy, authenticity and good listening skills are vital for entrepreneurial success.
Ever heard of the saying, “Trust the process”? Whenever we are dealing with a challenging situation, that phrase always comes up. The thing is, what really is the process? Whether in business or in our personal life, communication is an integral part of how we function. How we communicate with ourselves and with other people can shape the quality of our life. Conversation expert and author Debra Roberts gives us a glimpse of her relationship protocol and how it impacts the quality of relationships that we have. Debra talks about how she became an entrepreneur The most overlooked yet simple fix to improve communication in the business The ‘Turning Towards and Turning Away' concept How self-awareness can give you confidence in communicating The language in the workplace is different than in your personal space The kind of self-awareness that entrepreneurs need to have Debra shares what success is for her The transformation Debra experienced in her entrepreneurial journey
“Communication shapes our relationships. And if we all knew how to be a little kinder, how to resolve conflicts quickly, and deal with people with whom we disagree in a better way, I think there would be a lot more open communication and less stress all around.” - Debra Roberts Welcome to Brave and Boss with Kristi Soomer. Communication expert, Debra Roberts joins us to talk all about relationships and communication and how to get the right message across in your business and your personal life. Full Show Notes At: https://www.kristisoomer.com/blogs/retail/how-to-have-difficult-conversations-with-ease-ft-debra-roberts Don't forget to subscribe-rate-review. It's super easy and helps me to reach MORE creative entrepreneurs just like you! Connect with me on Twitter: https://bit.ly/39NSqno YouTube: https://tinyurl.com/yypc4b5a LinkedIn: https://tinyurl.com/y4g2ddyw Pinterest: https://tinyurl.com/yxpna4qc Instagram: https://www.instagram.com/kristisoomer/
With policymakers needing scientific evidence to guide their decisions on topics such as public health and the climate, how do we ensure science makes its way into policy? For the month of November, #NextPagePod is going green in support of COP26. We will feature conversations exploring climate issues, youth activism, explore the science behind the policy and of course talk about what role multilateralism plays in the future of our planet. In this episode, we speak to Dr Debra Roberts about the intersection of science and policy, the bridge builders helping open the communication lines between both worlds and what the future of science multilateralism will hopefully look like. Dr Roberts is currently the Head of the Sustainable and Resilient City Initiatives Unit in the eThekwini Municipality in Durban, and prior to this post she established the Environmental Planning and Climate Protection Department in eThekwini and was selected as the first Chief Resilience Officer in 2013. She was also involved in both the fifth and sixth assessment of the IPCC report has led the Chapter 8 (Urban Areas) section and contributed to Chapter 12 (Africa) on the fifth assessment report. For the sixth assessment report, she became the Co-Chair of Working Group 2 and her team is looking to release their report next year. She also brings to this discussion several years of negotiating experience having sat on various international advisory boards advising on climate issues. Resources: Find out more about Debra: https://www.ipcc.ch/people/debra-roberts/ Visit the IPCC website: IPCC — Intergovernmental Panel on Climate Change View the latest IPCC report: AR6 Synthesis Report: Climate Change 2022 — IPCC AR5 Synthesis Assessment IPCC report: AR5 Synthesis Report: Climate Change 2014 — IPCC The eThekwini Sustainable and Resilient City Initiatives Unit: Durban's Resilience Strategy What platforms to find us on: Apple podcasts: https://podcasts.apple.com/us/podcast/the-next-page/id1469021154 Spotify: https://open.spotify.com/show/10fp8ROoVdve0el88KyFLy Podbean: https://unitednationslibrarygeneva.podbean.com/ Follow us: https://www.facebook.com/UNOGLibrary https://twitter.com/UNOGLibrary Content: Speakers: Dr Debra Roberts & Tiffany verga Host: Tiffany Verga Editor & Producer: Tiffany Verga Social media designs: Tiffany Verga Recorded & produced at the United Nations Library & Archives Geneva
Author, conversation expert, developer of The Relationship Protocol® communication model, trauma consultant, and Licensed Clinical Social Worker, Debra Roberts joins us today to talk about showing up in a committed way, giving others the benefit of the doubt, why most people aren't effective communicators, the importance of actively listening, her online courses, how addiction impacted her life, how being touched by a stranger's compassion put her on the path to becoming a social worker, why communication shapes everything and so much more. Please show up for us by subscribing to rating and reviewing this podcast. Connect With Debra Roberts: http://www.therelationshipprotocol.com https://www.instagram.com/therelationshipprotocol/ Connect With Asher Gottesman: http://ashergottesman.com/ https://www.instagram.com/theasherg/ https://twitter.com/TheAsherG
Debra Roberts, LCSW, conversation expert, trauma consultant, and developer of The Relationship Protocol® communication model, shares insights from her book The Relationship Protocol: How to Talk, Defuse and Build Healthier Relationships. Learn how to build a friendlier, more open company culture by communicating better with your workforce, manage different personalities and communication styles, and increase productivity and collaboration throughout your organization.
Are you ready to navigate your next convo with ease? Tune in for conversation strategies from the creator of the Relationship Protocol, Debra Roberts. About Debra RobertsIn my book, The Relationship Protocol: How to Talk, Defuse and Build Healthier Relationships I teach people how to have effective and uncomplicated communication. The book describes the RP model in easy to read terms. The model itself is a common-sense approach that can benefit all relationships. And I know from many years of experience - if you give someone helpful, actionable tools for communicating, you're not only going to improve their relationships, but you'll grow their confidence and change their quality of life for the better.Let's transform how people think about communication! Learn how to resolve differences, speak thoughtfully and become stronger together.WebsiteLinkedInFacebookInstagramAbout the Lead with Levity PodcastThe Lead with Levity podcast is a show for leaders who care deeply about what makes/breaks the employee experience. Our guests are dynamic researchers, practitioners, consultants, and business leaders. We cover foundational elements that are needed to avoid forcing the fun. We also invite lively managers who lead with levity to show us how it's done. Thanks for joining us on this journey.Support the show (https://paypal.me/leadwithlevity)
No matter who you are, you're inevitably going to come across difficult personalities. (And it can be very frustrating.) To learn how to deal with difficult personalities in the workplace, Linda is joined by Debra Roberts, creator of The Relationship Protocol, to address these relationships and learn how to overcome them. What qualifies as a “difficult personality” is different for each person. For example, Debra reacts negatively to passive-aggressive personalities. It's any type you are triggered or challenged by, where you have to think through the proper responses in conversation. The Relationship Protocol is a communication model that resulted from all her working relationships. It provides actionable tools to have a conversation and deal with difficult topics. If you want a positive relationship with someone with a difficult personality, ask yourself what you want to say or what you want their takeaways to be after the conversation, and decide your words based on that. Don't target the person, but explain how the actions or choices make you confused. When something is bothering you, ask them to “help me understand.” Sometimes people don't realize they're difficult. Debra has encountered many people who don't even realize their actions are off-putting. When you speak to someone respectfully, and you respond negatively, they're going to assume they've done something wrong. The takeaway? When in a conversation, never attack the other person when addressing a personality conflict. And remember, your tone is everything. When talking to someone upset with you, be it a customer or co-worker, you must acknowledge their experience. Validate them. Own up to or empathize with them to deescalate a potential conflict. Everybody wants to feel heard. It's not about a grand gesture. But it's about acknowledging other people and being kind. Debra's famous interruption story. Early in her career, Debra was a department head that recently merged with another company. The woman who held a similar position to Debra at the other company was very intimidating, and she terrified Debra. She asked Debra a question and then walked out mid-answer. And Debra followed her as she left and called her out on it. And their relationship drastically improved. To connect with Debra, visit therelationshipprotocol.com or connect with her on LinkedIn. Her website also contains her courses specialized for personal, group, or professional teams to learn how to communicate effectively and have productive relationships. You can also find her book on Amazon. Do you have stories to tell? Connect with Linda to share them. This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode's sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieving their sales goals. Subscribe to the IntHERrupt Podcast so you won't miss a single show. Find us on Apple Podcast, Google Podcast, Spotify, and Stitcher. Audio created by Ryan Rasmussen Productions.
851 - Communication Shapes Our Relationships with Debra Rober
Our guest this week is Debra Roberts, a conversation expert and creator of the Relationship Protocol, helps savvy business people navigate important conversations. This week with John she talks about how to approach conflict, triggers and why people react certain ways, as well tactical things to open up communication & build trust in a short period of time. Debra gives actionable advice on how to best communicate between management levels and clients in the workplace.
Learn how to navigate tricky relationship issues with Debra Roberts, conversation expert and creator of the Relationship Protocol. A former social worker, Debra brings a unique, hands-on practical approach to improving relationships through better communication. While our conversation focused on work relationships, a lot of what we shared applies to personal relationships also. Listen to learn juicy take-aways like these: - Manage the crucial role of feelings in a relationship - How remote work is shifting best communication practices - What commitment to your team looks like - Your first priority when leading a new team - Debra's #1 listening hack For more communication wit and wisdom, visit www.mixonian.com
In part 2 of 2 of this special edition of the Suite Spot, we take a moment to recognize stories of resilience and excellence in hospitality throughout the COVID-19 pandemic. Host Ryan Embree highlights some incredible hospitality professionals across the country and what they did to make them a hospitality hero during this trying time for our industry. This a feel-good episode that showcases the qualities and values that are at the heart of the hotel industry. To get more information about becoming a special guest on the Suite Spot or to submit a question or topic for future episodes, call or text 407-984-7455. Episode Transcript Our podcast is produced as an audio resource. Transcripts are generated using speech recognition software and human editing and may contain errors. Before republishing quotes, we ask that you reference the audio. Ryan Embree: Welcome to Suite Spot. Where hoteliers check-in and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Ryan Embree: Hello everyone, and welcome to the Suite Spot. This is your host, Ryan Embree. Today's episode is going to be part two of our Hospitality Heroes segment. Recognizing those hotel employees that went above and beyond during the COVID-19 pandemic. Enjoy. Ryan Embree: Our next Hospitality hero is Debra Roberts, Laundry, Houseman and Breakfast staff at Gibson Hotels. Debra is nominated by Brandy Crawford. Brandy writes, "Debra is truly a team player, always offering to pick up shifts. So we're short staff. She's also dedicated to making sure all of our guests are happy. She'll bring in items for coworkers and our guests if they mentioned they liked something. I wish I could clone 10 of her because she is that amazing. Great attitude always reaches out to manager with follow-ups on items needed. And she'll also tell me not to do something, as she can take care of it when she comes in for her shift. She goes above and beyond daily. She has been my go-to person for the last 15 years." Wow. 15 years in the hospitality industry. A lot of hoteliers haven't experienced anything like this before. Great job Debra, and very cool story to hear. Continue the great work. Ryan Embree: Our next Hospitality Hero is Scott McKay, general manager at the Capitol Hotel Hartford, Avalon Hospitality Group. Scott is nominated by Robin Grazioso. Robin writes, "Scott held down the fort. He made sure all the operation aspects, including housekeeping, were done, meaning doing it himself. Front desk: he pulled multiple shifts a day; sales: trying to find business in any organization that was traveling and continued to be GM reaching out to organizations that were helping the homeless or those less fortunate to see how we could assist during the pandemic. Not one time did Scott complain and absolutely stepped up to the plate going above and beyond. He was actually closing sales leads for 2022." Wow. What a great story of a positive mindset. Scott, you're doing some incredible work over there. Keep up the great work. Ryan Embree: Our next Hospitality Hero is Seth Kines, founder and CEO at Scarlet Boom. Seth is nominated by Drew Dunstan. Drew writes at the start of the COVID-19 pandemic, Seth lost his hospitality job that he held for years. He decided to turn a negative into a positive and created Scarlet Boom: hotel sales and marketing firm. And less than a year, Scarlet boom has partnered with more than 30 hotels and hired five full-time hospitality professionals who were also laid off from their hotels during the pandemic. Seth and Scarlet have been able to create jobs in the middle of a pandemic that has devastated our industry, and we need to share his success story." Well done, Seth, that's an awesome story like Drew described there. Definitely turning a negative into a positive and reaching out and helping our hospitality brothers and sisters out there. Thank you so much for sharing Drew and congratulations Seth.
In this special Martin Luther King edition of the Nights at the Round Table, we will speak with our expert panel about how they think about, and work with creating a legacy in their business. Guests: -Camille Telicia - Host -Ramonica Plishet of The Bold Chick. Ramonica is a marketing and business consultant focusing on helping women entrepreneurs, especially those who are still working their 9-5. -Debra Roberts is an interpersonal communication relationship expert and the creator of 'The Relationship Protocol' to help others resolve conflict and become effective communicators. -Diana M. Needham is the founder of Business Book Partners LLC and specializes in helping entrepreneurs, speakers, and business owners leverage their expertise via book.
Since about 2007 most of the world's population has been living in cities and, if there's one thing we're learning about conservation, it's that people matter. But why do people in cities matter? Why do cities themselves matter? And why are cities not playing a more prominent role in conservation globally? I ask Debra Roberts, whose experience and skills range from academia to policy to implementation; across local, national and international levels; and in both biodiversity conservation and climate change action. Among many accolades, Debra was recently named one of Apolitico's 100 most influential people in climate policy, alongside the likes of Al Gore and David Attenborough. Despite a high profile at the international level, she continues a long career primarily dedicated to the sustainability of her home city, Durban (eThekwini) in South Africa.Links to resources can be found at www.case4conservation.com Visit www.case4conservation.com
Debra Roberts, LCSW, is an author, a relationship expert, and a communication specialist. She has over 20 years of experience working with all types of challenging relationships in the workplace and at home. Debra’s book, The Relationship Protocol, describes her proven and practical communication model for starting conversations, defusing conflicts, and having more fulfilling relationships in all areas of your life. Debra is a well-respected speaker who has been featured in many media publications, including The New York Times and Business Insider. She recently created a transformational online communication course for businesses called The Communication Protocol. To learn more about Debra, go to TheRelationshipProtocol.com https://www.therelationshipprotocol.com For more than 20 years, 5 days a week, 6 hours a day, I have had conversations with people who are struggling to say what they want to say at home and at the office. I get you. I talk to people who are not living the life they want because they don’t know how to talk to each other. I've also worked with many companies that lacked positive communication. It directly affected their company culture as it created an atmosphere of stress, tension, and even turnover, which ultimately affected their bottom line. When there’s a breakdown in communication, people usually disconnect from each other. And when you don’t know how to recover, things can fall apart. It feels complicated and layered. But not to me. If you're hesitant to have an important conversation, or are avoiding or struggling with an ongoing conflict – you are not alone. Most likely, effective communication wasn't modeled in your childhood home, and you didn't learn about interpersonal skills in school. So, where were you supposed to learn these life skills? Right here! My communication model, the Relationship Protocol (the RP) can change everything. It will give you the tools you need to have everyday interactions and address difficult topics too. When you know how to say what you want to say, the shift from feeling frustrated and uncertain to self-assured can happen fast. Whether it’s an inner-office conflict, a situation that shattered your confidence, or you’ve been struggling to communicate with a loved one... I can help. Let me teach you my RP model. If you're motivated and ready to feel more equipped to say what's on your mind, feel heard, and express yourself with confidence, then you've come to the right place. And I promise, it's practical, actionable and common sense information. I also want you to see the power of this work. Take my Benefit of the Doubt challenge and notice how a small shift in your thinking can make a big difference.
Frank Agin, with AmSpirit Business Connections, reviews a white paper by The Relationship Protocol author Debra Roberts on why we might avoid difficult conversations. Download it at https://www.therelationshipprotocol.com/tellme For more great insight on professional relationships and business networking visit https://www.amspirit.com/blog/ or contact Frank Agin at frankagin@amspirit.com.
Frank Agin, author and founder of AmSpirit Business Connections, get relationship expert Debra Roberts to share her method to get people to quickly like you. Learn more at https://www.therelationshipprotocol.com/likeyou For more information on AmSpirit Business Connections and its franchise opportunity program, contact Frank Agin at frankagin@amspirit.com or visit http://www.amspirit.com/franchise.php.
Communicating with the people we work with and the people we love can have a huge impact on our relationships, but it's often harder than it sounds! On today's show we chat with Debra Roberts, author of the Relationship Protocol, on just how to do that in an effective way.