Podcasts about timetrade

Episode #300: The Invisible Machine Behind Celebrity Stories OverviewIn this episode, Molly explores how celebrity stories are crafted and shaped behind the scenes, examining the key players and mechanisms that drive celebrity narratives in media.Key Topics CoveredThe Three Key Players in Celebrity Stories1. The GatekeepersPublicists, managers, and legal teams who control accessControlling the timing of story releases and media exclusivesExample: Tree Paine (Taylor Swift's publicist) controlling the Blake Lively distancing story2. The MessengersJournalists and media outlets who build relationships over timeTrade smaller stories for bigger scoopsExample: People Magazine's role in Blake Lively/Ryan Reynolds coverage3. The Inside CircleAssistants, staff, and service providers close to celebritiesCurrency is proximity to the celebrityCan leak both positive and negative informationExample: Joe Jonas divorce coverage sourced from his inner circleCase Studies DiscussedMeghan Markle's Brand RelaunchRebranding from American Riviera Orchard to "As Ever"Strategic timing around LA wildfire delaysAnalysis of Vanity Fair cover story and source usageTaylor Swift/Blake Lively SituationTMZ story timing analysisStrategic placement between Grammy Awards and Super BowlRole of Tree Paine in narrative controlRyan Reynolds & Blake LivelySNL appearance analysisImpact on Ryan Reynolds' public imageDiscussion of changing public perceptionKey InsightsHow anonymous sources function in celebrity mediaEconomics of information in entertainment journalismStrategic timing of story releasesRole of NDAs in controlling narrativeImpact of social media on celebrity crisis managementAdditional Resources MentionedVanity Fair article "American Hustle" (February 2025 edition)Previous episode (#299) on Taylor Swift distancing from Blake LivelyPR Breakdown Substack: prbreakdown.mediaPurchase Molly's Secret PR Playbook: Ever catch yourself reacting to bad news with shaky hands and an even shakier plan? That ends now. Grab the same battle-tested system Molly has used since 2007 to help clients ditch panic and defend their reputation, no matter how intense the heat gets. Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Her high-energy keynotes blend edge-of-your-seat PR war stories with actionable communication strategies that resonate with leaders, communicators, and teams alike. Click here to book Molly for your next meeting. Follow Molly for daily updates and more PR insights: Substack: PRBreakdown.Media YouTube: @mollymcpherson TikTok: @mollybmcpherson Connect with Molly: pillar.io/mollymcpherson © 2025 The PR Breakdown with Molly McPherson

Steve sits down with Sarah Wallace, a consultant at Forrester. She has over 20 years of experience working as an industry analyst and thought leadership marketer while providing consulting and advisory to C-level executives on both the vendor and practitioner sides.Over the years, Sarah has consulted for such companies as Futurum Research + Analysis, Oracle, IHS Markit, TimeTrade, and Informa. She has been cited by Forbes in their list of top mobile influencers, was chosen to attend the first Tory Burch Foundation Ambition Summit for women, was selected for Seth Godin's AltMBA program, and was featured in Audi's "Pay Your Dues" campaign.Listen in as Sarah shares some of the most interesting projects that she had the opportunity to contribute to. These include a social media campaign leading up to the launch of a wearable tracking device for individuals who have a tendency to wander off; as well as conducting a survey for the Gen-Z retail space for a tech startup.Sarah explains that thought leadership fundamentally revolves around providing value to one's audience rather than pitching products to them. For B2B marketers, this involves building authority by doing a thorough research in a given space, as well as focusing on addressing pain points over selling products on a white paper.Connect with Steve and Sarah on LinkedIn.

Jason R. Hill - Jason is the Founder of the mobile app Owwll. The platform connects experts with advice seekers at a moment's notice! In addition, he is the CEO of Client Focused Advisors.  As a Financial Advisor, he specializes in working with many local business owners in New York and Boca Raton, FL. Additionally, he is the host of the nationally syndicated podcast, The Boca Raton Shrimp Tank, ran in collaboration with the FAU Adams Center for Entrepreneurship. Jason is well known for interviewing some of the brightest and best CEO's and Entrepreneurs around South Florida. Jason has been featured in multiple publications, including the Wall Street Journal, Forbes, TimeTrade, VoyageMIA, and Investopedia, highlighting his forward-thinking approach that incorporates technology. Jason graduated with a Bachelor's Degree in Finance from the University of Delaware. He has obtained the Financial Services Specialist designation from the American College. He was raised in Port Washington, NY and he enjoys boating, sports, poker and the outdoors.Jason currently resides in Parkland, FL with his wife and two children.Jason R. HillFounder – Owwll feedback@owwll.comlinkedin.com/in/bocaratonfaSupport the show

 You know the headline - in fact you could write the story on the explosion in digital banking transactions during the last pandemic year.  But do you know this: there has also been an explosion in the use of digital self-service information gathering and problem solving.That's the surprising news in a report from TimeTrade SilverCloud, a provider of customer engagement solutions.  In this podcast Bill Clark, CEO of TimeTrade SilverCloud offers the specifics - and prepared to be surprised.   Everybody knew members have been using digital to check account balances and pay bills but who knew members were making strong use of digital to investigate everything from PPP loans to how to get contactless debit cards.By TimeTrade SilverCloud's data,  "Usage of online self-service increased 38% from March to April 2020 and has sustained a level 69% greater even a year later – demonstrating a shift in customer behavior to leverage self-service options before reaching out for live support."Another factoid: Usage of knowledge based in mobile banking apps is up 82% year on year.A third blockbuster number: "Chatbot usage on bank and credit union websites and mobile apps increased 272% year-over-year."A last fact: Credit unions saw a 107% increase in year over year in pre-scheduling in branch appointments from Q1 2020 to Q1 2021.The numbers tell the story: Something big has happened in regard to how we do our financial services.This is a brisk podcast.  Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.comAnd like this podcast on whatever service you use to stream it. That matters.Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto.

Episode 203 - 2020.12.07 - Getting it All Done with TimeTrade

Highlights from the September 22 webcast “Hard Knocks: Lessons Learned from COVID-19 and the Disruption of the Credit Union-to-Member Relationship,” sponsored by TimeTrade. This event featured, from TimeTrade, Steve Connolly, Senior Director of  Product Management; and from Del-One Federal Credit Union, Donna Robinson, Director of Branch Operations, and Horacio Garcia-Korosec, Director of Business Intelligence.   The full on-demand presentation can be found at https://www.cutimes.com/2020/09/02/hard-knocks-lessons-learned-from-covid-19-and-the-disruption-of-the-credit-union-to-member-relationship/

Episode 4 features Angie Lingk. Angie Lingk is the SVP of Revenue Operations at Silverline where she is responsible for maximizing the impact of the sales organization for their customers, partners, and internal constituents through alignment of sales strategy with the broader organization and the design & implementation of the processes, people and tools required to support it. Angie and I met approximately 5 years ago when she was my first account executive on my first major Salesforce project. JP Owens is the Director of Banking & Lending at Silverline (Platinum Salesforce Partner). JP formerly served as the Director of Digital Product Experience at First Financial Bank, a $14B Cincinnati-based bank, where he led multiple functional teams within the Digital organization and was responsible for vision, delivery, and execution across Digital channels. Prior to serving as the Director of Digital Product Experience, JP also served as the hands on leader for CRM, Marketing Automation, and Marketing Director for the organization. JP managed a team of 20+ associates across Digital and Marketing supporting systems like Salesforce, nCino, Blend, Q2, Yext, TimeTrade, Marketing Cloud, Pardot, and more.

In this episode I am joined by Evan Eichert, Solution Architect at Stitch Consulting. Evan and I met about three years ago when he was an end user for one of my first major Salesforce initiatives. Evan quickly progressed from an end user into a management position leading a centralized sales team powered by Salesforce, to a Salesforce Admin and eventually a Salesforce Solution Architect within the organization. JP Owens is the Director of Banking & Lending at Silverline (Platinum Salesforce Partner). JP formerly served as the Director of Digital Product Experience at First Financial Bank, a $14B Cincinnati-based bank, where he led multiple functional teams within the Digital organization and was responsible for vision, delivery, and execution across Digital channels. Prior to serving as the Director of Digital Product Experience, JP also served as the hands on leader for CRM, Marketing Automation, and Marketing Director for the organization. JP managed a team of 20+ associates across Digital and Marketing supporting systems like Salesforce, nCino, Blend, Q2, Yext, TimeTrade, Marketing Cloud, Pardot, and more.

Hi, my name is David Wetton and welcome to the Conscious Leadership Now Video Podcast The intent of this Podcast is to encourage you as a leader to embrace Conscious Leadership, by giving you access to some of the world’s leaders in the field of Conscious Leadership, both in practice and in thought. My guest today is Johanna Lyman. Johanna is the Founder and CEO of NextGen Orgs. She has helped thousands of people all over the world build the business of their dreams and step into being the leader they’ve been called to be. NextGen Orgs helps small companies whose teams can’t keep up with their growth, get to their next level of success, through building a culture that supports sustainable profitability, and develop their teams to their highest potential. https://www.nextgenorgs.com/ Johanna’s work draws on insights from conscious capitalism. Indeed, Johanna is Board President for the San Francisco Bay Area chapter of Conscious Capitalism! And one of the four tenets, or pillars, of Conscious Capitalism is Conscious Leadership. Which is spot on for our conversation today! Bay Area resources for Conscious Capitalism can be found here: https://consciouscapitalismbayarea.org/cc-resources Johanna speaks widely on the topics of Conscious Capitalism and BRAVE Cultures™. Where BRAVE Cultures™ are Mission & Purpose driven, first and foremost. Johanna has kindly offered a complimentary 30 minute session to learn more about conscious leadership or having a BRAVE Culture™ via her Timetrade link: https://timetrade.com/book/k51xs Johanna can also be reached: Via LinkedIn: https://www.linkedin.com/in/johannalyman/ Via email: johanna@nextgenorgs.com The books Johanna mentions as being an inspiration for her in her conscious leadership journey are: - The Infinite Game: How Great Businesses Achieve Long-Lasting by Simon Sinek - Dare to Lead, by Brene Brown - The 15 Commitments of Conscious Leadership, by Diana Chapman et al - Conscious Capitalism Field Guide, by Raj Sisodia et al - Rare Breed: A Guide to Success for the Defiant, Dangerous, and Different, by Sunny Bonnell et al - Reinventing Organizations: A Guide to Creating Organizations Inspired by the Next Stage in Human Consciousness, by Frederic Laloux - Trailblazer: The Power of Business as the Greatest Platform for Change, by Marc Benioff If you’ve enjoyed this Podcast and my approach to Conscious Leadership, then please know that I Help Aspiring Conscious Leaders develop Purpose-Led, High Performing Leadership Teams through 1:1 Coaching & Tailored Leadership Programmes. If you sense I can help you, then please look me up, David Wetton, on LinkedIn and let’s jump on a conversation together. https://www.linkedin.com/in/dwetton/ I truly believe that Now is the Time for Conscious Leadership; and with all the inspiring, heartfelt work you, as viewers, are doing, I have no doubt that Conscious Leadership will become a thriving reality. …Making a difference for the greater good of All. So until next time, I’ll leave you with a blessing from John O’Donohue: ‘May the light of your soul bless the work you do with the secret love and warmth of your heart’ …And so it is

In our first episode JP Owens and Elliott Spence discuss where their Salesforce journey began. Elliott and JP will share stories about their experience growing a team, implementing Salesforce as an enterprise engagement system, and growing your knowledge base on Trailhead. Elliott Spence is the Senior Digital Product Manager at First Financial Bank and holds 10 Salesforce Certification. JP Owens is the Director of Banking & Lending at Silverline (Platinum Salesforce Partner). JP formerly served as the Director of Digital Product Experience at First Financial Bank, a $14B Cincinnati-based bank, where he led multiple functional teams within the Digital organization and was responsible for vision, delivery, and execution across Digital channels. Prior to serving as the Director of Digital Product Experience, JP also served as the hands on leader for CRM, Marketing Automation, and Marketing Director for the organization. JP managed a team of 20+ associates across Digital and Marketing supporting systems like Salesforce, nCino, Blend, Q2, Yext, TimeTrade, Marketing Cloud, Pardot, and more.

There is a lot of talk about Account Based Marketing in the B2B space. To help separate the practical from the fluff, Casey Cheshire, the Host of The Hard Corps Marketing Show, interviewed the top ABM experts to give their insights and dispel all of the ABM myths.  This is a special episode as Casey, joined by the Producer of the show, Christina Anderson, compiled all of the best ABM episodes from the podcast and shared their takeaways and what marketers can do to execute an ABM approach across sales, marketing, and service.   Episodes Discussed: #13 - Journey from Sales to ABM Marketer - Heidi Vandermeer, Manager, Account-Based Marketing, Security Compass #31 - Mastering Account-Based Marketing - Sangram Vajre, Author, Chief Evangelist, & Co-Founder, Terminus #81 - ABM & The Dark Funnel - Latane Conant, CMO, 6Sense #82 - Alignment Through Collaboration - Lauren Mead, CMO, TimeTrade #97 - A Trailblazer's Guide to ABM - Nate Skinner, SVP, Global Marketing Leader for CX, Oracle #110 - ABN Always Be Nurturing - Jen Spencer, VP Sales and Marketing, SmartBug Media #150 - Why ABM is Not a Strategy - Scott Vaughan, Chief Growth Officer, Integrate Inc. #155 - Everyday ABM - Nikki Nixon, Americas Account-Based Marketing Manager, Autodesk #156 - ABM for the Customer Journey - Megan Heuer, Principal, HeuerB2B #157 - Quantifying Marketing for Megadeals - Christopher Engman, CRO & CMO, Proof Analytics   Links: LinkedIn: https://www.linkedin.com/in/anderson-christina/ Twitter: https://twitter.com/yourfriendCC Megadeals: https://www.amazon.com/Megadeals-Johan-Aberg/dp/919855722X/ref=sr_1_1?dchild=1&keywords=megadeals&qid=1593085000&sr=8-1 Marketing Automation Unleashed: https://go.cheshireimpact.com/book ABM is B2B: https://www.amazon.com/Abm-Is-B2B/dp/194085895X/ref=sr_1_2?crid=2Z0PLI1QFY0GF&dchild=1&keywords=abm+is+b2b&qid=1593084976&sprefix=abm+is+%2Caps%2C172&sr=8-2   Shout Outs: 30:15 Lauren Mead 35:39 Logan Childs 1:17:00 Jennifer Lynn Schneider 1:23:02 Darryl Praill   Ways to Tune In: iTunes - https://podcasts.apple.com/us/podcast/the-hard-corps-marketing-show/id1338838763 Spotify - https://open.spotify.com/show/1vVLpNI1LssMTiL6Kdsamn Stitcher - https://www.stitcher.com/podcast/the-hard-corps-marketing-show Google Play - https://play.google.com/music/m/Im7mytmu2wa2mekhoeixlja5hpe?t=The_Hard_Corps_Marketing_Show YouTube - Full video - https://youtu.be/dQTo3dzWTBQ  

Today's interview is with Gary Ambrosino, President and COO of Timetrade. Gary joins me today to talk about the the work that they are doing helping a number of top banks in the USA transform their in-branch customer experience, how every retailer can now deliver a ‘Genius Bar' experience and what retailers can do to reduce the affects of 'showrooming'. This interview follows on from my recent interview: Scaling up excellence is not a footprint problem but a mindset problem – Interview with Huggy Rao – and is number ninety-nine in the series of interviews with authors and business leaders that are doing great things, helping businesses innovate, become more social and deliver better service.

Today's interview is with Sid Banerjee, CEO of Clarabridge, a leader in the Customer Experience Management (CEM) space, particularly when it comes to helping firms mine their customer data to make better business decisions. Sid joins me today to talk about why he thinks industry, what firms can do to respond to the changes around them how they should be leveraging the right data from the right sources in order to drive actionable results. This interview follows on from my recent interview: Everyone can create a ‘Genius Bar' customer experience – Interview with Gary Ambrosino of Timetrade – and is number one-hundred in the series of interviews with authors and business leaders that are doing great things, helping businesses innovate, become more social and deliver better service.

In our busy world, it feels like we never have enough time! With the start of the new year, comes the tendency to want to become more organized.  To do things in a new and different way. It comes from the clean slate of a brand new year. One of the biggest time savers I have implemented into my website was adding a calendar scheduling link to my website. It saves me from going back and forth to find a time that works for everyone. It also enables me to calendar block my time so that I am not jumping around with tasks and can instead be present for client calls when they occur.  I dig into how to set this up on your website in this week's episode, get the whole scoop here. I cover both calendars and scheduling links specifically for WordPress. If you don't have a WordPress site, I highly encourage you to look at building one for your next website. I go into all the reasons why in Episode 60, but the big two are scalability and SEO power.  If you have a different website, the scheduling piece of this episode will still be relevant, but you may want to fast forward to that piece (20:45). Let's jump into website calendars first. First, why would you want a calendar on your website? Specifically, this works for businesses that offer classes or regular events.  I talk specifically about uses for restaurants and my friends over at the Craft Box who offer a multitude of classes for their audience. Get the whole scoop on how it could work for you here.  These are my 3 recommendations for an integrated (lives on your website) calendar: 1. Modern Events Calendar.  They offer a free version that you can try out first, but if you have advanced needs like adding ticketing and payment options to your events, you will need to purchase a license.  For one website (which is most likely what you will need) it's currently $75.  I like that this calendar: Integrates with lots of other software (including payment options) That you can categorize events That you can enable reservations (super helpful!) That you can customize the calendar to match the rest of your site You can create recurring and custom events They offer options for weather, maps, and location 2. Sugar Events Calendar. This option is less expensive, but as always, you get what you pay for.  The paid version of this plugin is $29 a year and comes with quite a bit of functionality. But, if you need something with advanced features, I would go with Modern Events Calendar. The best features for this calendar are: Simple to use Quite a few features Integrates with most calendar options They claim it won't slow down your site 3. Events Schedule.  This option is $29 a one time fee.  It offers 12 style choices, but no customizing.  Because this is a third party plugin offered through a vendor, support can be spotty.  That is the main reason it is the third option on this list. The benefits of this option are: It integrates with most other calendars It includes a schedule builder Is optimized for speed Is easy to set up  To wrap up - here are some important questions to consider before making a calendar choice: Will it integrate with your current calendaring option (Google, iCal, Office, etc.)? Is it responsive so it serves your mobile audience well? How will the integration affect your overall site experience (slow it down, etc.)? Does it have the functionality you need in your business? Let's hop into Schedulers next! In the episode, I cover why you need a scheduler and the different ways an online schedule link can help you optimize your time. Here are my recommendations: 1. Acuity Scheduling. This is the scheduler I use and I have tried a few.  I prefer this option because: I can control my time by appointment type (some appointments require more time) Integrates with my Google calendar I can add teammates as I bring them on I am able to customize the look and feel I can create surveys for different client types There are multiple time-saving integrations like Zoom and payment connections This plugin is easy to connect to any website, I am going to do a live video this week over on the Facebook page to show you how to set it up in WordPress.  Come check it out here. 2. Schedule Once. I started with this plugin and it has a lot of great features, but I moved to Acuity because: The mobile access is terrible No client data is stored They don't offer recurring appointments Personally, I didn't really like the backend, I felt it was harder to maneuver. But, it's still worth checking out depending on your needs and they do offer online training. 3. Timetrade. I've not used Timetrade, but this a good starting option. As a starter, there are not a lot of the above options available.  However, the price is right to get you started.  Onboard pricing is $6.50 per month per user.  Here are some of the reasons it doesn't work for my business: Limited to creating one calendar. There are no analytics available for measurement. There is no way to break up appointment types (one link for all different appointments). Lower pricing options don't offer integrations or advanced features. No free trial. That's a wrap for this week. Overall, adding a scheduling link to your website can be a HUGE timesaver, but you will have to choose which option works best for your business model.  If you are interested in that quick training on how to integrate with WordPress, join me this week on the Facebook page.   What did you think about this episode?   Come on over to the Facebook Page and let me know if you learned something new. Download the entire episode transcript here.

Curious about converting larger deals faster with an account-centric approach?   Who isn’t?   There might be a few key factors you’re leaving out of your strategy, however.   In this episode of Creating Connections, the CMO at TimeTrade — Lauren Mead — tells us how her team is making valuable connections with decision-makers of key accounts.   Plus, we talk about:   How the TimeTrade team overcame the challenges of transitioning to ABM. How to build a prioritization model for key accounts. Using direct mail effectively in an account-centric approach. For more content and episodes, check us out on Apple Podcasts and be sure to subscribe to our YouTube channel.

You know it’s critical to your success, but are you doing it with forethought and a solid strategy in place, or do you just “wing it?”Admittedly, most of us are squarely in the winging it category, but there are some quick and easy changes you can make that will put even your most important networking tasks on autopilot.Outsource the research: First step, hire a VA who can find and connect you with potential JV partners, affiliates, guest interviews, and all the other marketing options at your disposal.With a list of requirements at hand, he or she can spend an hour or two on Google and bring back a list of hundreds of people you can then reach out to. What would a list of 100—or even 10—new JV partners do for your business growth?Automate the initial connection: Create a script or email template to use when you first reach out to potential partners. Your VA can send this in an email or make a call on your behalf, but having the script in place will accomplish two things:The process will be much faster than if you have to think about what to say.You’ll be able to tweak the script as you go to get better results. Just like you split test your emails, you can test your outreach process as well.Automate the follow-up: At the risk of sounding like a broken record, create an email or phone script to help speed the process. You or your VA (or your email autoresponder series) can send out a series of emails to follow up on that initial connection.Automate your scheduling: Using a service such as TimeTrade or ScheduleOnce, you can easily set up your calendar with your preferred times for interviews, webinars and such. Give your JV partners links to book time with you, and the meetings will automatically appear on your calendar. No more endless back and forth to discuss potential meeting times, just a single click, and your partner can choose the time that works for both of you.Here’s a hint though: be sure to use your calendar diligently, because if you don’t you run the risk of someone scheduling time with you when you already have another commitment.Will it take a bit of work to get these systems in place? Sure. But once you do, you’ll find that attracting and working with JV partners, guest experts and others is much easier and more streamlined. Not only that, but with the time you save, you’ll be able to concentrate on creating new programs and services. Or maybe just hang out with the kids a bit. You deserve some time off.

Marketers, you are busy in your bubble. You are creating content, designing email templates, and planning your next event. When is the last time you got out of your bubble? When is the last time you talked to sales? Have you sat in on a conversation with a customer recently to learn their pain points?                                      An ABM practitioner, strategist, and the CMO of TimeTrade, Lauren Mead, delivers a call to action for marketers to pop their bubble, step out, and get aligned with sales. She charts the course for a collaborative experience where marketing and sales can work together to establish a target market and better understand their customers. Are your marketing and sales teams not feeling the love? Then this is one episode you can't afford to miss!   Takeaways: Marketers need to understand customer pain points to leverage marketing as a resource and share best practices. Consider sitting in on a sales call with a customer. Listen to what questions the customer is asking during different parts of the sales cycle. When approaching marketing as a whole, start with your data. Consider your buyers' industries, company size, and the common characteristics among the buyers. Identifying and understanding your buyer personas is what allows you to segment and target relevant content. You may have thousands of customers but only five personas to prioritize your efforts towards. Align with sales to establish your target market. Buyers that do not fit your criteria, should be not sent to sales. That is a waste of their time. As a marketing leader, task your team with generating sales accepted opportunities. “...if we're generating a ton of leads that's great, but if they're not quality leads, who cares? It's not tied to revenue.”- Lauren Mead Look at the marketing emails you receive from other companies and learn from them. Reflect on what trends you see and what you can do to improve your own marketing emails. Be willing to jump into new challenges and see things as an opportunity. When needs come up in your company, take initiative and contribute. You may not see the immediate return in your career from this effort, but look at the big picture and see it as a way to develop your overall skillset.   Links: LinkedIn: https://www.linkedin.com/in/laurenmead/ Twitter: https://twitter.com/LaurLeMe TimeTrade Twitter: https://twitter.com/timetrade TimeTrade Website: https://www.timetrade.com/about/management/#lauren TimeTrade Salesforce AppExchange: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000E1l39UAB PFL - Big Sky Big Ideas: https://www.pfl.com/Big-Sky-Big-Ideas.html B2B Marketing Exchange: https://b2bsalesmarketing.exchange/speakers/lauren-mead/    Busted Myths Sales owns the customer relationship, so marketing has to ask for permission to talk to customers. It's important for marketing to be aligned with sales, but marketing needs to be able to talk with customers to understand their pain points and create targeted content. There needs to be a trust built between the two departments, so that marketing does not feel they have to ask for permission.   Shout Outs Samantha Stone 1:38

This is a really fun interview with Val Moisland from TimeTrade. We talk about some interesting topics such as re-engaging closed/lost leads or how to reach out to webinar attendees. If you want to join the series or nominate a colleague, send an email to podcast@altisales.com. We've already had Brandon Ferris, Jeremy Levielle, Hope O Baker, Jess Wilson (video), Mikey Pawell (direct mail), Louise Trump (email), Allie Hudson (cold calling), Jackie Lipnicki (cold calling) and Sam Silverman (Strategy) participate. Welcome Val! Topics covered: 0:00 -> What this SDR Superstar Series is about 1:00 -> What is TimeTrade and who do they sell to? 3:20 -> Inbound vs. warm outbound vs. cold outbound? 5:00 -> What do you do and how do you measure success? 7:30 -> Bringing back old opportunities & why it makes sense & why you should d it 13:10 -> How Val came up with this idea of reading notes and reviving notes. 15:20 -> Hw you can do this yourself! 16:40 -> How big is TimeTrade and how is the SDR team organized? 19:30 -> The blog post I wrote about: https://www.linkedin.com/pulse/sales-pods-nice-theory-so-practice-tito-bohrt/ 20:20 -> What tools does Val use? 22:10 -> How do you know which Accounts to target & how do you research? 27:30 -> Article about AEs, SDRs and LRRs: https://www.linkedin.com/pulse/aes-sdrs-now-lrrs-tito-bohrt/ 30:20 -> Cold Calling Script Val built, and role play. 34:20 -> Val email template/sequence strategy 39:20 -> What motivated Val - warning, cute story. 42:10 -> How to get in touch with Val and Tito

In this episode, Suzanne Bates sits down with Gary Ambrosino, President and CEO of TimeTrade, a high growth tech company on the leading edge of the online appointment scheduling wave. Since taking over as CEO in 2014, Gary has been able to grow TimeTrade at a 30% growth rate year over year. Gary shares his views on the importance of brand loyalty and creating a “trust equation” between the buyer and seller, how developing a clear vision that team members can get behind is critical to any business’s success, and how minimizing risks and building trust within teams should be priorities for any CEO.

Welcome to season two of CMO On-The-Go! In this episode, Cimarron Buser, SVP business development at TimeTrade, explains why everyone visiting a retailer, financial institution, or healthcare provider should have a "we've been expecting you" customer experience — and what marketers can do to provide it. Missed the action at Yext's ONWARD18 conference? Experience all the innovation and insights at ONWARD19. Sign up for ONWARD19 updates here and be the first to know when tickets go on sale.

Troy Kirby is the host of the very popular Tao of Sports podcast. He has done more than 800 episodes with some of the top people in the sports business world.  He has worked in the sports industry for more than 15 years, at three different university athletic departments, and one professional soccer team. Kirby is a much sought after sports business consultant and keynote speaker. He is the president of The National Association of Athletic Ticket Sales & Operations.  Website:  www.SportsTao.com (has articles and resources, as well as podcast episodes) Website:  www.TroyKirby.com (has all the podcast episodes) Facebook: TaoOfSports Instagram: TaoOfSports Twitter: @SportsTao Linkedin: TroyKirby Liquid Courage by Troy Kirby (fiction book about body building) Your life will be changed by using TimeTrade.com according to Troy. He uses it for scheduling. Troy uses MailChimp for sending emails to his 15,000 subscribers Asana is a great productivity tool to keep you on track with your tasks Troy likes listening to the podcast "Criminal" Today's podcast is brought to you by audible - get a FREE audiobook download and 30-day free trial (new subscribers) at www.audibletrial.com/SuccessIsAChoice. Over 180,000 titles to choose from for your iPhone, Android, Kindle or mp3 player, including books from previous podcast guests Kelly Roach, Micheal Burt, Pat Williams, Jeremie Kubicek, and John Brubaker.

  Episode 180 features Miki Goyal, Chief Technology Officer at TimeTrade. Miki leads TimeTrade’s software engineering organization where his focus is leading the company’s product roadmap for their market-leading cloud appointment scheduling platform. On this episode, we discuss how TimeTrade is enabling automated appointment setting using Artificial Intelligence (AI) and machine learning capabilities. In case you're not familiar with TimeTrade, it's a customer engagement platform fueled by AI powered intelligence. They connect people to their customers and prospects making it easy for them to schedule a meeting. Their appointment scheduling platform is used by banks, retailers, service organizations and tech companies to make connecting with customers easier and more efficient. View the show notes page: http://www.socialbusinessengine.com/podcasts/creating-online-customer-conversations-ai

“You can be a very charismatic introvert.” Olivia Fox Cabane This week on Podcasting Smarter, Beth Buelow is here to help us get out of our heads and into being smarter podcasters. Beth is the host of the Introvert Entrepreneur Podcast where she helps introverts amplify their strengths so they can become better leaders and entrepreneurs. She is also a business coach, author, blogger, and a professional speaker. Wowzer! Beth's Podcasting Smarter Tips: Introverts make great podcasters because they prefer one on one conversations, and tend to be the best listeners. Due to the intimate nature of podcasts, they can be effective lead magnets for people with personal service businesses such as coaches. The podcast allows potential customers to get to know you, and trust you which makes it easy for them to decide to work with you. Think of all the ways you can use your audio content. Beth re-purposed her podcast into a popular blog, and even wrote the book, The Introvert Entrepreneur. Beth regrets not getting help with her podcast sooner because it could have saved her valuable time. She now spends $300 a month in podcast production help and show notes. This frees up her time to work with the paying clients that find her through the show! Smart! By interviewing leaders in your field, and promoting their accomplishments you can create a "Circle of Champions" who will be eager to support you when needed. Always stay true to the essence of your show even when you make changes to the format. Beth uses TimeTrade to help with the scheduling of guests. She also uses a password protected form to collect details on her guests to save some research legwork. Her form was created with a Wordpress plugin called Formidable. Introverted podcasters can find it overwhelming to attend podcast conferences so it's important to pace yourself, and practice self care. Beth suggests watching out for the "shoulds". As soon as you feel like there is something you should do, it's a sign that you may be making unrealistic assumptions. Beth's Fantasy Podcaster: Carl Jung Beth's Hypothetical Podcast About Her Life: The Art Of Napping The Must-Listen-To episode of The Introvert Entrepreneur: Ep. 119 Fred Mandell on the Intersection of Business and Creativity You can find Beth, her book and her podcast on her website at The Introvert Entrepreneur. Like On Facebook! Follow On Twitter! Listen to The Introvert Entrepreneur podcast on Podbean, iTunes, and Stitcher!

Today we're talking about a silly way of making money using Fiverr. Our course for this is at Profit Dashboard. Everyone can do this. Even if you're bored, goofing around, looking for startup money, or starting a business that someone else can continue. "Make Money from Fiverr" FREE Report Like the Robert Plank Show on Facebook Robert Plank's Catchphrases of the Week Phrase #1: Don't Think So Much. (start doing) Phrase #2: Think about what you'd do if you were desperate for money. Then do some version of that (on a smaller scale) so you don't actually have to become desperate. Quote of the Week from Revolutionary War Colonel William Prescott: "An obstacle is often a stepping stone." Marketer of the Week: Daniel Hall from DanielHallPresents.com. Have a whole year of webinars booked. Book 2-3 different webinar swaps with someone if the first one works well. First, make the money ($100). Then, scale it to make more money ($1000). Then, scale back the time so it doesn't take over your life ($100-$1000/hour)... Today, think about living life on your terms: where no one tells you what to do, and you can do what you want. Run your own blog, webinars, podcasts, events, publish your books. Do what you want, but do something! Stop thinking. Better Time Management (Four Daily Tasks) What if you provided a coaching bonus when someone buys from you? (even for $17 or $97) -- TimeTrade.com What if you send a personal postcard to people who bought, or even attended your webinars? -- WPKunaki.com and DoubleAgentCards.com What if you asked QUESTIONS from your email subscribers? Most marketers don't know to do this. Appointment-Based Business: Could you run your entire internet business in just 1 hour a day? You probably could, if you got off Facebook, emails, customer support. Guess what? You still have that time. It just shouldn't be "business time." You might need a day planner or a calendar. Fiverr: A Silly But Effective Repeatable Income Fiverr Marketplace: people buy things for $5, usually more with upsells, multiple "gigs", fast delivery Based on ratings and rankings so it's not a sketchy marketplace like DigitalPoint, Craigslist, or even Upwork Voiceovers, videos, run SEO software, transcriptions, article writing The Steps Join ProfitDashboard.com so we can show you how to navigate Fiverr. Choose a micro-niche (i.e. handing out flyers) Post your "gig" (or job) and choose your pricing (i.e. $5 for 50 flyers or 100 word voiceover) Take steps to get traffic to your gig (this is unique to Profit Dashboard) Check your orders, complete them in a few minutes, and deliver them Get rated and rate your buyers -- rise in the rankings Closing Thoughts: Small Increments What if you read just 1 page of a book per day? (minimum) What if you earned or saved an extra $100 per day? ($3k/mo = $36k/year = $720k in 20 years, even before compound interest) What if you put in an extra 10 minutes into your business every morning? 5 hours per month or 60 hours per year Most people bastardize "Think & Grow Rich" because they forget about FOCUS. Most marketers talk themselves out of taking any action because they're already "imagined" themselves doing it. Stop thinking. Just do. You can course correct later. Today's episode sponsored by: ProfitDashboard.com.

Google Calendar, Timetrade, Pinterest and Inspirational Tips from Simon Jordan of SimonJordan.com Read More The post Simon Jordan on Show #5: Google Calendar, Timetrade, and Inspirational Tips appeared first on POWER to Live More.

  Are your goals S.M.A.R.T. goals? Specific, measurable, achievable, realistic, and time-bound. Tune into today's program to uncover the tried and true techniques (16 total) to keep yourself motivated, focused, out of the procrastination zoned and focused on getting it all done and achieving that goal: Our marketer of the week is Jim Edwards from TheNetReporter. My biggest takeaway from him: just point and shoot PowerPoint for your video. It doesn't need to have quick cuts, fancy edits or be professionally done -- at all. General Motivation Four Daily Tasks: Business-Building, Deliverable (no degrees of doneness, no chipping away, no to-do lists) Seinfeld calendar (do something small every day so the cycle isn't broken) + 5 day sprint Formula and checklist: for example, 3 part podcasts and "research heavy" blog posts: 100 solutions, group into 4-5 categories and whittle down so it's all meat and no grissle, which leads us to... Reduce and rearrange the raw materials -- SIMPLE mindmapping with FreeMind helps with this. Absolute Focus Dual monitors: left for viewing, right for creating Remove: distractions, phone, social media, email, TV, news Clear the clutter: delete temporary EverNote notes and delete after you've made the blog post or product. Clear off desktop items at the end of the month. Quick calendar reminders later in the week to "check on" things and then delete. Micro-projects: start on Monday, end on Friday or Saturday. You can restart on Monday, but don't leave things open-ended. (Optimistically pessimistic.) Procrastination What quick 10 minute activity have you been putting off? Do it now. Accountability partner. Call every hour if you have a really bad "problem." Shut down distractions. Close tabs, uninstall Facebook. Change the pattern. Commit. Don't ask yourself how you "feel" about it. It's a must. Concentration What are the top 3 things to focus on? Avoid going an inch deep and a mile wide. Meditation (meaning silence and reflectiveness). A state change is as good as rest. Appointment based business: webinars, meetings, Google calendar, TimeTrade coaching calls. Wise Words to Live By Three simple rules in life: 1. If you don't go after what you want, you'll never have it. 2. If you don't ask, the answer will always be no. 3. If you don't step forward, you'll always be in the same place. What seems to us as bitter trials are often blessings in disguise. -- Oscar Wilde You may think the grass is greener on the other side, but if you take the time to water your own grass, it would be just as green. Philosopher Karl Popper: True ignorance is not the absence of knowledge, but the refusal to acquire it. Resources Four Daily Tasks (Group) Four Daily Tasks (Book) Time Management on Crack (Website) Income Machine (Course)

In this interview, Spencer chats with Jake Hower from FuzedApp about how automating business processes with FuzedApp helps small businesses. Jake started FuzedApp to automate the processes in his own travel agency business in Australia. As he described what he was doing to other business owners, he found their was an interest to offer his system as a service to other entrepreneurs. As he is building the business, he is taking the old school approach Gary Vaynerchuck mentioned this week of actually picking up the phone and calling your customers to find out what they want and how it’s working for them. He is also extending that personal touch to hand written cards to each of the new customers. With a little over 20 customers at the time of the interview, he is still in the early stages of the game, but definitely gaining momentum as more business owners find out about the tool through word of mouth and social media. Currently, the system is focused on two platforms, Infusionsoft (Jake uses this) and Ontraport (formerly Office Autopilot which we use). The tool then allows you connect those systems to other systems we use like Wistia, GotoWebinar, and Timetrade or ScheduleOnce. Wistia, is a great video we player we use that allows us to track how long individual members of our membership watch our videos. FuzedApp allows us to collect that data, and save it into Ontraport allowing us to create a lead score based on how much of a video the contact has watched. The same technique is also applied to GotoWebinar scoring contacts based on whether they showed up for a webinar and how long they attended. FuzedApp integrates with Timetrade and ScheduleOnce by connecting to Google Calendar and saving appointment data in Ontraport and Infusionsoft. This allows you to then assign those contacts to follow up sequences, tag them based on lead sources, and automate the creation of tasks based on what the scheduled event was. 2:40 – How he came up with his business idea over the weekend 3:48 – What he did to validate his business idea 5:20 – Paid vs Free customers 6:17 – What he did to get traction 7:04 – Going deep vs wide 9:08 – How he’s interrupting the marketplace with his approach 11:00 – Marketing tool he’s using to keep customers during trial 12:03 – Why connecting with his customers is so important 12:25 – The big mistake most businesses make 13:45 – Jake shares his metrics 15:06 – He shares his most important tasks for growing the business 15:55 – Why he’s not always doing the most important daily tasks 17:01 – What he really thinks of his customers 17:35 – His 12 month vision 19:00 – Content marketing vs personalization 21:45 – Why using the product is the real test 23:05 – Key takeaways 23:40 – Jake’s final piece of advice 24:57 – How to keep in touch with Jake[/box] 

A.C.E. Episode #022 Guest: Jenny Shih     Earlier in her career, Jenny Shih was a project manager working on multi-million dollar engineer based projects, and later realized that helping online service based business owners grow their businesses was her sweet spot.   Using her trained eye from working with a Fortune 500 company, she spotted the need for small business owners to implement systems to avoid overwhelm and leave room to work on big picture business development.   Let’s get one thing straight… A system isn’t: software you use to keep track of things like bookkeeping or email. Then what is it?   A system in your business is a set of steps that you take repeatedly that has been streamlined into a process to save time and be more consistent.    The result is not spending countless hours keeping up with your day-to-day tasks, and leaving you with more mental space to grow your business and time to be creative.   … That has a nice ring to it, doesn’t it?   I’m in.   As you can imagine, there are many areas in our businesses that can benefit from having a system in place.  Today, Jenny walks us through exactly what we need to streamline our client management process.     Let’s do this:   Jenny Shih’s Client System Checklist 5 Steps to manage your clients and prospects effectively:   1. Track your prospects and clients… in your head or your email doesn’t cut it! Capturing their name, email, date, and package they purchased in a simple spreadsheet works just fine.   Bonus points if you add specific session notes, you can learn a lot from the trends that are revealed in these logs.   2. Use an online scheduler & stop emailing back in forth with clients once and for all.  There are plenty of options for $5-10/mo. a few popular options are Acuity and TimeTrade.   3. Have a few questions ready that you’d like to ask someone before they get on the phone for a consult.  Do: create a mini questionnaire you email to them prior to your appointment to get a little background on their business and get to know them. Do: Prepare for your consult by reading questions and determining which package would be ideal for them to continue working together. Don’t: require an application process unless you have a waiting list.  This typically acts as a barrier to working with you. 4. Make it really easy for prospects to commit, hire and pay you by including a PayPal link in the follow up email.   5. Send a welcome email. This is a pre-written note from you with all the info and materials they need for their session.      SHOW NOTES can be found at http://kristyoustalet.com/22  Jenny has also shared with us an amazing free training called “How to Make Money Doing What You Love”          

Technology is great, but only if it helps you work better. On this episode, I share 7 online tools that I use and will help you get the most of our your time. I currently use them all daily in my work and I'm excited to share their benefits with you. My three criteria for selection these tools: Cross-platform Not apps/tools that you already know everything about Clear business model Frees time to invest doing the things you are best at I currently use all of them Highrise (highrisehq.com) The problem this solves: Trying to piece together everything someone has every told you in multiple places. Far less complex than traditional CMSs Manage relationships Track conversations Tag people for events, projects, etc. Track details (birthdays, family names, etc.) Integrates Twitter and LinkedIn Basic task management Tracks pending customer deals Free plan up to 250 contacts / 30-day free trial What will this help you do? Get stuff out of your head and manage lots of different relationships. Basecamp (basecamp.com) The problem this solves: Re-doing the same work again and again and checking in to see if people have done stuff. Project management tracking Templates for projects Integration with a team No free version, but a 60-day free trial (no credit card), $20/month TimeTrade (coachingforleaders.com/timetrade) [affiliate link] The problem this solves: Spending countless hours going back and forth with people on times to schedule with you. You give TimeTrade calendar access (Outlook, Calendar, Google calendar) and it looks for free spots You have a link and people can schedule and cancel automatically Great for people who are outside your organization and don’t want to have any detailed access to your calendar Appointments show up automatically in calendar and by email One downside - you need to watch what is free in your calendar Free version is available, but I use the $49/year version Check out http://coachingforleaders.com/timetrade [affiliate link] for a 30-day free trial Lift (lift.do) The problem this solves: Keeps you on track for the daily habits that are important to you. Set habits in the system Track when you complete them Follow others and encourage others and get encouragement in return Example: Wake up at 5am It sends you little motivators by email on alerts on your phone This version is entirely free See screenshot below from my iPhone   Instapaper (instapaper.com) The problem this solves: Cool articles on the web distracting you from getting your work done Set up an account and install an extension in your browser See something you like? Hit the button on your browser and it saves it into your account. Read it later on the device you want to use. I use the Instapaper app on my iPad. I can then send it other places. Instapaper account is free, but the apps are a few dollars, depending on the device you use. Or, you can read on the web. Pocket is a another alternative, but I'm not clear on their business model. Buffer (bufferapp.com) The problem this solves: Staying engaged on social media without having to be on social media all the time One of my goals this year - show up more online. But how, with limited time? Fill your queue with relevant things for the people who follow you Buffer will post them on your behalf at regular intervals Great way to feature the work of others - I do this especially with Twitter Free version available, but I use $10/month version 1Password (1password.com) The problem this solves: Not having to track all those passwords in your life and also limiting the ability of hackers to get access to your life Create unique passwords for every site you visit online Keep them all in one place, protected by a master password Login automatically from your browser Syncs across devices using Dropbox or iCloud

Technology is great, but only if it helps you work better. On this episode, I share 7 online tools that I use and will help you get the most of our your time. I currently use them all daily in my work and I'm excited to share their benefits with you. My three criteria for selection these tools: Cross-platform Not apps/tools that you already know everything about Clear business model Frees time to invest doing the things you are best at I currently use all of them Highrise (highrisehq.com) The problem this solves: Trying to piece together everything someone has every told you in multiple places. Far less complex than traditional CMSs Manage relationships Track conversations Tag people for events, projects, etc. Track details (birthdays, family names, etc.) Integrates Twitter and LinkedIn Basic task management Tracks pending customer deals Free plan up to 250 contacts / 30-day free trial What will this help you do? Get stuff out of your head and manage lots of different relationships. Basecamp (basecamp.com) The problem this solves: Re-doing the same work again and again and checking in to see if people have done stuff. Project management tracking Templates for projects Integration with a team No free version, but a 60-day free trial (no credit card), $20/month TimeTrade (coachingforleaders.com/timetrade) [affiliate link] The problem this solves: Spending countless hours going back and forth with people on times to schedule with you. You give TimeTrade calendar access (Outlook, Calendar, Google calendar) and it looks for free spots You have a link and people can schedule and cancel automatically Great for people who are outside your organization and don’t want to have any detailed access to your calendar Appointments show up automatically in calendar and by email One downside - you need to watch what is free in your calendar Free version is available, but I use the $49/year version Check out http://coachingforleaders.com/timetrade [affiliate link] for a 30-day free trial Lift (lift.do) The problem this solves: Keeps you on track for the daily habits that are important to you. Set habits in the system Track when you complete them Follow others and encourage others and get encouragement in return Example: Wake up at 5am It sends you little motivators by email on alerts on your phone This version is entirely free See screenshot below from my iPhone   Instapaper (instapaper.com) The problem this solves: Cool articles on the web distracting you from getting your work done Set up an account and install an extension in your browser See something you like? Hit the button on your browser and it saves it into your account. Read it later on the device you want to use. I use the Instapaper app on my iPad. I can then send it other places. Instapaper account is free, but the apps are a few dollars, depending on the device you use. Or, you can read on the web. Pocket is a another alternative, but I'm not clear on their business model. Buffer (bufferapp.com) The problem this solves: Staying engaged on social media without having to be on social media all the time One of my goals this year - show up more online. But how, with limited time? Fill your queue with relevant things for the people who follow you Buffer will post them on your behalf at regular intervals Great way to feature the work of others - I do this especially with Twitter Free version available, but I use $10/month version 1Password (1password.com) The problem this solves: Not having to track all those passwords in your life and also limiting the ability of hackers to get access to your life Create unique passwords for every site you visit online Keep them all in one place, protected by a master password Login automatically from your browser Syncs across devices using Dropbox or iCloud

iTunes 11.1 Now Syncs Podcasts With iOS Yesterday, it seemed as though everyone was focused on the fact that Apple released iOS7. However, Apple also snuck out an update for iTunes bringing us version 11.1. One of the most interesting features, to me, was that you can now sync your podcast subscriptions, via iCloud, with […] The post 326 iTunes 11.1 Now Syncs Podcasts With iOS – TimeTrade For Scheduling – PressGram – And Adding Contributors To Your Facebook Photo Album appeared first on The Cliff Ravenscraft Show. I have other podcasts that might be of interest to you. See my list of shows at http://CliffRavenscraft.com/podcast Let's Work Together! Would you like to connect with me through one-on-one coaching or through one of my paid mastermind groups? If so, visit my WORK WITH ME PAGE and submit an application today.

On the TechSmart podcast we talk about business tech that is well designed, fun to use and helps you be better at what you do. In episode 2, Michele Christensen, consultant for solopreneurs, tells you how to leverage Google Calendar and TimeTrade for appointment setting, and Jeff Haynes of techbargains.com gives you the lowdown on whether you should get an iPhone5. The interviewer is Lee Schneider of Red Cup Agency.