I Don't Care with Kevin Stevenson

Healthcare organizations have faced significant challenges over the last five years due to the lasting financial and operational impacts of the COVID-19 pandemic, widespread labor shortages, and rising costs of care delivery. The pandemic forced hospitals to prioritize crisis response over long-term strategy, leading to deferred investments, workforce burnout, and financial strain. Now, with many institutions regaining stability, the question arises: what are the biggest healthcare trends for 2025? Issues like workforce shortages, evolving competition, and rural healthcare access are driving critical conversations in the industry.So, how are healthcare leaders approaching these new challenges? What innovative solutions are emerging to redefine patient care, workforce management, and industry competition?On this episode of I Don't Care, host Dr. Kevin Stevenson sits down with David Willis, Principal in the Strategy Practice at ECG Management Consultants, to discuss the key healthcare trends shaping the industry in 2025. Their conversation delves into the resurgence of strategic planning in hospitals, the pressing issues facing rural healthcare, and the evolving workforce dynamics that are reshaping the future of patient care.The main topics of conversation…The Return of Strategic Planning: After years of crisis management, healthcare organizations are re-engaging in long-term planning. But the metrics of success are shifting away from traditional inpatient market share.Rural Healthcare Challenges: With hospitals closing at alarming rates, access to specialty care—especially OBGYN services—is becoming a critical issue in underserved areas.The Healthcare Workforce Shift: The experience gap between seasoned clinicians and new professionals is growing, requiring innovative retention and training strategies.David Willis is a seasoned healthcare strategist and management consultant with nearly 30 years of experience advising leading healthcare organizations on strategic planning, mergers and acquisitions, and system integration. As a Principal at ECG Management Consultants, he specializes in helping executives navigate industry disruptions, develop competitive differentiation, and drive organizational transformation. Previously, he held leadership roles at The Health Management Academy and the Advisory Board, where he played a pivotal role in executive education, market strategy, and business growth initiatives.

Private equity and venture capital have been reshaping the healthcare landscape, with $47 billion in related deals recorded from 2019 to 2023. These investments promise innovation and growth in AI, diagnostics, and healthcare delivery. However, they also raise critical questions about aligning profit-driven goals with the mission to improve patient care and system efficiency. At a time when the U.S. healthcare system faces mounting inefficiencies and inequities, this influx of private capital demands a closer look.What does private equity mean for the future of healthcare? Will it spark meaningful innovation or deepen existing challenges in accessibility, affordability, and patient outcomes?On this episode of I Don't Care, host, Dr. Kevin Stevenson, sits down with Dr. Roy Smythe, a distinguished thoracic surgeon turned venture capital advisor. Together, they explore the impact of private equity and venture capital investments on healthcare systems and physician practices. The discussion uncovers both the opportunities and potential pitfalls of private capital in healthcare.Episode Highlights:Private Equity and Healthcare Systems: Dr. Smythe critiques the influx of private capital in hospitals and physician groups, suggesting that profit motives can conflict with the mission of patient care and systemic improvement.Advancements in AI and Proteomics: The discussion delves into how AI can improve efficiency and allow for better clinician-patient interactions, while proteomics offers groundbreaking diagnostic potential by analyzing proteins rather than genes.Systemic Inefficiencies and Underinvestment: The U.S. healthcare system remains hampered by a lack of investment in primary care, leading to increased reliance on costly, advanced care. This has perpetuated inequities and inefficiencies despite significant technological progress.Dr. Roy Smythe is a transformational leader with a diverse background in healthcare innovation, translational bioscience, and medical technology. His career includes executive roles at SomaLogic, Philips, and MD Anderson, where he has driven advancements in diagnostics, AI, and life sciences. With a strong foundation in clinical care and strategic leadership, Dr. Smythe has been at the forefront of bridging medicine and technology to improve healthcare delivery.

Healthcare facilities face significant challenges in procuring and managing medical imaging equipment. These high-cost, high-stakes purchases, such as MRI and CT scanners, can directly impact patient care and financial sustainability. With declining reimbursements and increasingly complex technologies, the importance of expert guidance in making these decisions has never been greater. In fact, in 2022, U.S. hospitals spent an estimated $4.29 billion on service-related expenses for diagnostic imaging equipment, marking a 13.3% increase since 2020.How can smaller hospitals and healthcare facilities, with limited resources and expertise, navigate these critical decisions to ensure they receive optimal value and service?This episode of I Don't Care with Dr. Kevin Stevenson dives into these pressing questions with Scott Finkelmeyer, founder of Key Imaging Partners LLC. Together, they discuss the challenges and strategies healthcare providers face when procuring medical imaging equipment, from negotiating contracts to embracing new technologies like AI.Highlights from the Episode:Expert Guidance on High-Stakes Decisions: Finkelmeyer shares strategies for navigating vendor negotiations, emphasizing the importance of detailed contract reviews and ensuring optimal value for medical imaging equipment purchases.The Role of AI in Radiology: AI technology is transforming radiology by enhancing efficiency and doubling imaging capacity, helping facilities avoid costly equipment expansions.Leadership and Mentorship: Scott reflects on the importance of strong leadership and mentorship in empowering teams and improving procurement outcomes.Scott Finkelmeyer is the CEO of Key Imaging Partners, LLC, leveraging over 25 years of experience with top diagnostic imaging manufacturers to assist healthcare providers in optimizing medical imaging technology and service strategies. He previously held leadership roles at Siemens Healthineers and GE Healthcare, where he excelled in strategic sales and account management. His expertise lies in helping healthcare providers optimize imaging technology acquisitions and service agreements. Through his company, Scott helps clients save time and money while increasing purchasing confidence in a rapidly evolving healthcare landscape.

Healthcare facilities face significant challenges in procuring and managing medical imaging equipment. These high-cost, high-stakes purchases, such as MRI and CT scanners, can directly impact patient care and financial sustainability. With declining reimbursements and increasingly complex technologies, the importance of expert guidance in making these decisions has never been greater. In fact, in 2022, U.S. hospitals spent an estimated $4.29 billion on service-related expenses for diagnostic imaging equipment, marking a 13.3% increase since 2020.How can smaller hospitals and healthcare facilities, with limited resources and expertise, navigate these critical decisions to ensure they receive optimal value and service?This episode of I Don't Care with Dr. Kevin Stevenson dives into these pressing questions with Scott Finkelmeyer, founder of Key Imaging Partners LLC. Together, they discuss the challenges and strategies healthcare providers face when procuring medical imaging equipment, from negotiating contracts to embracing new technologies like AI.Highlights from the Episode:Expert Guidance on High-Stakes Decisions: Finkelmeyer shares strategies for navigating vendor negotiations, emphasizing the importance of detailed contract reviews and ensuring optimal value for medical imaging equipment purchases.The Role of AI in Radiology: AI technology is transforming radiology by enhancing efficiency and doubling imaging capacity, helping facilities avoid costly equipment expansions.Leadership and Mentorship: Scott reflects on the importance of strong leadership and mentorship in empowering teams and improving procurement outcomes.Scott Finkelmeyer is the CEO of Key Imaging Partners, LLC, leveraging over 25 years of experience with top diagnostic imaging manufacturers to assist healthcare providers in optimizing medical imaging technology and service strategies. He previously held leadership roles at Siemens Healthineers and GE Healthcare, where he excelled in strategic sales and account management. His expertise lies in helping healthcare providers optimize imaging technology acquisitions and service agreements. Through his company, Scott helps clients save time and money while increasing purchasing confidence in a rapidly evolving healthcare landscape.

Advancements in artificial intelligence are transforming healthcare, and remote cardiac monitoring is at the forefront of this change. With cardiovascular disease impacting nearly 50% of the population at some point in their lives, early detection and efficient diagnosis are crucial. Enter AI-powered cardiac monitors that provide near real-time data, reduce diagnostic errors, and improve access to care. But how exactly does this technology work, and what does it mean for patients and healthcare providers?Welcome to I Don't Care. In this episode, Dr Kevin Stevenson sits down with Stuart Long, the CEO of InfoBionic.AI, to explore the transformative impact of AI on cardiac monitoring. From continuous monitoring that detects arrhythmias in real-time to algorithms developed in collaboration with Mayo Clinic, this conversation addresses a vital question: How can technology redefine the landscape of cardiac care?Key Points of Discussion:Continuous Monitoring Revolution: InfoBionic's device streams data to the cloud, using AI to process millions of heartbeats and prioritize critical information for physicians.Reducing False Positives: By leveraging advanced AI and signal processing, the company has reduced false positives for atrial fibrillation by over 85%, providing clinicians with cleaner, more actionable data.Improving Health Equity: With remote cardiac monitoring solutions that eliminate the need for in-person visits, InfoBionic ensures greater access to cardiac care, especially in rural areas.Stuart Long is a seasoned healthcare executive with over 30 years of experience leading and scaling companies in the medical device and healthcare IT sectors. As CEO of InfoBionic.AI, he has pioneered advancements in AI-powered cardiac monitoring, significantly improving diagnostic accuracy and patient outcomes. With expertise in enterprise software, medical imaging, and strategic operations, Long also brings a strong background in marketing strategy, honed at Cornell University's Johnson Graduate School of Management.

Women's health remains a critical issue globally, with alarming disparities in access and outcomes. A new survey from Hologic and Gallup reveals that while nearly 90% of women recognize the importance of health screenings, less than half undergo them consistently due to barriers like cost, time, and anxiety. The stakes are particularly high in underserved communities, where delayed diagnoses can lead to advanced cases of conditions like cervical and breast cancer.What can be done to ensure equitable access to healthcare for all women, especially in marginalized and rural areas? Can artificial intelligence revolutionize screening and diagnostics to save lives?On I Don't Care, host Dr Kevin Stevenson has a chat with Mia Keeys, Director of Global Health and Innovation at Hologic. Together, they delve into the intersection of equity, technology, and advocacy in women's health.Key Takeaways:Barriers to Women's Health Access: Structural challenges like transportation, affordability, and cultural trust hinder consistent screenings, despite widespread recognition of their importance.AI's Role in Healthcare: AI technologies, such as Hologic's digital cytology for cervical health, enhance efficiency in diagnostics and provider workflows, addressing burnout and improving care.Advocacy for Policy Change: Maintaining healthcare access through programs like the Affordable Care Act and expanding support for underserved areas are pivotal in improving outcomes.Dr. Mia Keeys is a global health expert and director at Hologic, focusing on women's health innovation and equity. A former chief of staff for Congresswoman Robin Kelly, she has spearheaded health equity initiatives in Congress, at the American Medical Association, and abroad. Her academic pursuits include health policy and artificial intelligence, with field experience in countries like Indonesia and South Africa.

Behavioral health challenges have intensified nationwide, with wait times for care stretching months and access in rural areas remaining inadequate. Telehealth innovations are emerging as a crucial bridge to close these gaps, particularly in behavioral health. The stakes are high and according to the 2023 National Survey on Drug Use and Health (NSDUH), 22.8% of U.S. adults experienced mental illness in the past year, yet significant barriers to accessing care persistHow can telehealth providers tackle these systemic inefficiencies while expanding access?This episode of I Don't Care with Dr. Kevin Stevenson features Andy Flanagan, CEO of Iris Telehealth. Flanagan brings his extensive experience in healthcare and technology to discuss how telehealth is revolutionizing behavioral health. The conversation dives into how Iris Telehealth uses innovative tools like AI and machine learning to optimize referral queues, enhance care continuity through embedded EMR systems, and expand access in underserved areas, including rural communities.Highlights from the EpisodeAI in Behavioral Health: Iris Telehealth is leveraging machine learning to optimize referral queues, ensuring patients at the highest risk receive timely intervention. AI tools assist clinicians by predicting patient needs during encounters and providing actionable insights.Tackling Behavioral Health Challenges in Rural Areas: With virtual services across 43 states, Iris Telehealth helps community health centers and hospitals address systemic gaps in behavioral health. Their approach ensures seamless transitions of care and better access in resource-limited settings.Collaborative Care Models: Iris embeds its services into hospital EMRs to enhance care continuity, offering everything from emergency department support to outpatient therapy within the hospital's existing ecosystem.Andrew Flanagan is an accomplished healthcare and technology executive with expertise in telehealth, cloud software, and medical devices. As CEO of Iris Telehealth since 2020, he leads one of the industry's top tele-behavioral health service providers, leveraging over three decades of healthcare leadership to foster innovation and improve access to care. A graduate of Cornell University and the University of Michigan, he has held leadership roles at IMRIS, Siemens Healthineers, and SAP, specializing in scaling customer-focused SaaS and enterprise technologies while driving growth in underserved populations through technology-driven solutions.

The evolving healthcare landscape demands that provider networks strike a careful balance between meeting community needs and maintaining financial sustainability. As patient demographics shift and technological advancements, such as telehealth, redefine care delivery, health systems must recalibrate their networks to avoid inefficiencies. A 2024 AAMC study highlights this urgency, projecting a shortage of up to 86,000 physicians in the U.S. by 2036.How can healthcare systems design provider networks that cater to patient needs, optimize resources, and remain adaptable to future challenges?In this episode of I Don't Care, host Kevin Stevenson welcomes Jennifer Moody, partner at ECG Management Consultants. Drawing from her extensive experience, Jennifer shares actionable insights on market sizing, specialty care trends, and the integration of technologies like telehealth and AI. Their conversation unpacks how health systems can design effective networks that adapt to changing demands while staying sustainable.Key Points from the EpisodeMarket-Based Planning: Jennifer emphasizes the importance of understanding market capture and geographic constraints to avoid overbuilding or under-serving specific areas.Specialization Challenges: The growing trend of micro-specialization in fields like neurology and ENT has created staffing complexities, impacting both hospital and outpatient care delivery.Technology's Role: Telehealth, wearables, and AI are reshaping provider efficiency and patient access, but their successful integration requires careful planning and execution.Jennifer Moody is a healthcare strategist specializing in provider network planning, ambulatory strategy, and community health equity. As a partner at ECG Management Consultants, she has led over 450 strategic projects for health systems, focusing on workforce development and operational efficiency. Jennifer is recognized for her expertise in aligning care delivery models with evolving market needs. With over 20 years of experience, Jennifer has guided health systems through complex operational challenges, leveraging her expertise in market analysis and resource optimization. She holds advanced degrees in healthcare administration and is a recognized leader in the industry.

The rising cost of healthcare continues to strain employers and employees alike. With premiums climbing at a rate outpacing inflation, many organizations are burdened with high costs and subpar outcomes. Employer-built healthcare models are emerging as a potential solution, enabling organizations to take control of their healthcare systems. According to the Kaiser Family Foundation, the average family health insurance premium reached $23,968 in 2023, underscoring the pressing need for innovative solutions.How can employers control costs while ensuring quality care for their workforce?This episode of I Don't Care delves into this challenge. Host Kevin Stevenson speaks with Carl Schuessler, Managing Principal of Mitigate Partners, about “employer-built healthcare.” The discussion explores how organizations can reclaim control over healthcare costs by addressing inefficiencies, eliminating middlemen, and focusing on patient-centric care.Key Takeaways from the Episode:Six Deficiencies in Legacy Healthcare: Schuessler outlines six critical flaws in traditional healthcare systems, including lack of transparency, embedded conflicts of interest, and the traditional PPO discount model.Transformative Case Studies: Mitigate Partners has saved organizations millions, including a Florida school district that cut costs by $65 million over five years while improving access to care for employees.Practical Tips for Employers: Schuessler emphasizes the importance of partnering with independent benefits advisors and actively managing healthcare plans to achieve better outcomes.Carl C. Schuessler, Jr., DHP, DIA, GBDS, is a seasoned professional with over 35 years of experience specializing in employer-built health plans that reduce costs and improve employee benefits. As the Managing Principal of Mitigate Partners, he has developed innovative solutions like the FairCo$t Health Plan, helping clients achieve significant savings—up to $8.2 million over eight years—while enhancing benefits and ensuring cost predictability. His expertise extends across risk management, employee benefits, and financial planning, with a focus on creating customized, data-driven strategies that retain top talent and improve organizational cash flow.

As healthcare systems continue to consolidate, independent physicians are facing unprecedented challenges in maintaining their viability. Rising operational costs, shifting value-based care metrics, and payer pressures are squeezing independent doctors more than ever before. Nearly 80% of physicians are now employed by hospitals, health systems, or corporate entities, up from previous figures of 60%, leaving fewer doctors practicing independently. This trend has accelerated since the onset of the COVID-19 pandemic, which significantly impacted the financial stability of private practiceCan independent physicians find a sustainable path forward with these trends gaining momentum? How are organizations like Patient Physician Network (PPN) helping independent doctors compete in this rapidly evolving environment? What strategies are being employed to ensure that these physicians not only survive but thrive?On this episode of I Don't Care with Kevin Stevenson, Scott Hurst, President and CEO of Patient Physician Network, dives into the critical role PPN plays in supporting independent practices. The discussion highlights the operational and financial hurdles facing independent doctors today and explores how clinically integrated independent practice associations (IPAs) are providing resources that could be key to their survival.Main Takeaways:Challenges for Independent Practices: Independent physicians face increasing difficulties due to fragmented operational systems and payer-driven cost increases.Financial Integration via PPN: PPN helps independent doctors by facilitating financial integration and value-based care opportunities, offering critical access to contracts and credentialing services that help sustain long-term viability.Scaling Value-Based Care: Despite the industry's push toward value-based care, independent doctors are finding it challenging to scale these models, as revenue challenges persist.Scott Hurst is the President and CEO of Patient Physician Network, one of the largest clinically integrated independent practice associations in the Dallas-Fort Worth area. A former President of the American College of Healthcare Executives (ACHE) North Texas chapter, Scott brings a wealth of healthcare leadership experience. His dedication to helping independent doctors thrive in today's competitive healthcare landscape makes him a key figure in driving innovative strategies to preserve the autonomy of independent physicians.

Staffing challenges in healthcare continue to grow, with burnout and workforce shortages creating increasing pressures on hospitals and healthcare facilities. The current staffing solutions are often seen as inefficient, with traditional agencies taking large cuts, and clinicians feeling underpaid. According to the American Hospital Association, workforce shortages remain one of the top challenges for hospital leaders.But is there a better way to connect healthcare professionals with the organizations that need them?This episode of I Don't Care with host Kevin Stevenson features a conversation with Ashley McClellan, the founder and CEO of MedCurate, about her innovative platform that is transforming healthcare staffing. MedCurate provides a digital marketplace that allows hospitals to connect directly with credentialed clinicians, cutting out the middleman to reduce costs while increasing pay for healthcare workers. Kevin and Ashley also discuss her career path, leadership journey, and how MedCurate is addressing the critical issue of staffing shortages in healthcare.Key discussion points:Taking Control of Staffing: MedCurate allows healthcare facilities to post staffing needs directly, setting their own rates, while clinicians have the flexibility to choose shifts that align with their qualifications, reducing reliance on traditional staffing agencies.Mentorship in Healthcare Leadership: Ashley McClellan shares how mentorship has played a critical role in her career growth, and how she now mentors the next generation of healthcare leaders, emphasizing the importance of leadership traits and diverse experiences.Vision for MedCurate's Growth: McClellan envisions expanding MedCurate to all care settings and across every state, with a goal of reducing clinician burnout and turnover by giving healthcare professionals more control over their work schedules and compensation.Ashley McClellan has built an impressive career in healthcare administration, with leadership roles in some of the largest hospitals in Texas. She holds a dual MBA and MHA and has led several healthcare organizations, including the Women's Hospital of Texas. Now, as founder and CEO of MedCurate, McClellan is leveraging her vast experience to tackle one of healthcare's most persistent problems—staffing. Through MedCurate, she aims to create a platform that benefits both clinicians and healthcare organizations by simplifying the staffing process.

Value-based care (VBC) is critical to the evolving healthcare landscape. As the U.S. population ages and healthcare costs continue to rise, achieving value-based care success has become a primary goal for the system, which seeks to optimize care while maintaining financial sustainability. According to the Centers for Medicare & Medicaid Services (CMS), by 2030, all Medicare beneficiaries are expected to be enrolled in accountable care arrangements.The stakes are high with this impending shift. How can healthcare providers deliver better outcomes while also cutting costs? What does the future of value-based care hold, and how are healthcare leaders preparing to adapt?On this episode of I Don't Care, hosted by Kevin Stevenson, healthcare expert John Carter, Brand Ambassador for Pinnacle Healthcare Consulting, sheds light on the evolution of VBC, key challenges, and emerging solutions to ensure value-based care success.Key Points from the Episode:Evolution of Value-Based Care: Carter tracks the progression from the Affordable Care Act's early initiatives to newer models like ACO REACH and the upcoming AHEAD model, emphasizing the need for innovative approaches to managing healthcare costs.The Role of Preventative Care: Both Carter and Stevenson stress that the healthcare industry must focus on preventative care and early intervention, especially as the baby boomer generation becomes fully Medicare-eligible by 2030.Specialist Integration in VBC: With a shortage of physicians, especially in specialty care, Carter highlights the need for better integration between primary and specialty care providers within VBC models to improve efficiency and patient outcomes.John Carter is the Brand Ambassador for Pinnacle Healthcare Consulting, where he works closely with teams across five companies under Pinnacle's umbrella to deliver tailored solutions for large national healthcare clients. Carter has become a key figure in advancing value-based care and has extensive experience in optimizing accountable care organizations (ACOs) and working with healthcare providers across the country.

Healthcare systems are under immense pressure to improve patient experiences while simultaneously reducing costs and administrative burdens. Healthcare organizations are finding innovative ways to listen at scale and unlock insights buried in patient conversations with the growing integration of artificial intelligence (AI). In a landscape where AI is often seen with skepticism, technologies that focus on real-world applications, such as conversational intelligence, are making a tangible difference. In fact, according to a recent study, AI applications in healthcare are expected to grow by 48.1% over the next five years, with a focus on improving patient engagement and operational efficiency.So, how can AI-driven platforms like Authenticx help healthcare organizations turn patient conversations into actionable insights that drive reform? And what does this mean for the future of leadership in healthcare operations?In this episode of I Don't Care with Kevin Stevenson, the host dives deep into these questions with Amy Brown, Founder and CEO of Authenticx. Together, they explore how conversational data can transform decision-making in healthcare, how AI can be a tool for reducing physician burnout, and what "listening at scale" truly means for the industry.Key Points:Conversational Intelligence at Scale: Authenticx' AI-driven platform extracts insights from millions of patient interactions, turning unstructured data into valuable signals that healthcare leaders can use to improve operations.AI in Healthcare Leadership: Amy emphasizes that AI is not a one-size-fits-all solution but a tool to streamline administrative burdens and make the voices of patients more accessible to leaders across organizations.The Eddie Effect: A key innovation from Authenticx, this machine-learning model identifies patient “eddies”—where patients get stuck in their healthcare journey—helping systems address inefficiencies and improve care delivery.Amy Brown is the founder and CEO of Authenticx, a leading conversational intelligence platform focused on the healthcare industry. With a background in social work and healthcare operations, Amy has spent over two decades working in managed care, pharmaceuticals, and health insurance. Before founding Authenticx, she held senior roles in state government, developing a deep understanding of systemic healthcare challenges. Amy is a recognized leader in healthcare innovation, particularly in the use of AI to improve patient engagement and operational decision-making.

Securing essential medical supplies has become increasingly crucial in today's healthcare environment. The COVID-19 pandemic starkly highlighted the vulnerabilities in hospital supply chains, making it evident that traditional procurement strategies need a significant overhaul. As hospitals continue to grapple with shortages, from syringes to specialized equipment, the discussion around resilient supply chains remains highly relevant. What strategies can hospitals adopt to navigate these disruptions and ensure a steady supply of critical medical equipment?In this episode of I Don't Care, Dr. Kevin Stevenson hosts Jonathan Jarashow, CEO of OmniChannel Health. They explore the intricacies of hospital supply chain management, offering insights into finding scarce equipment and maintaining resilience in the face of disruptions.Key points from the episode:- Sourcing Niche Products: Jonathan Jarashow discusses the importance of identifying and filling gaps in the supply chain, particularly during times of crisis like the COVID-19 pandemic.- Building Resilience: The conversation touches on the need for hospitals to develop resilient supply chains that can withstand disruptions, with practical advice on leveraging networks and maintaining flexibility.- Navigating Supply Shortages: The episode covers real-world examples of how OmniChannel Health successfully navigated supply shortages by sourcing hard-to-find products such as syringes and medical pumps.Jonathan Jarashow is the CEO of OmniChannel Health, specializing in sourcing hard-to-find medical and surgical products for hospitals, particularly during supply disruptions. A Harvard graduate who published the nation's largest diabetes magazine for over two decades, Jonathan transitioned his expertise into healthcare supply chain management, building strong industry relationships. His company is known for its agility in providing original medical supplies, helping hospitals avoid the pitfalls of substitute products.

In this episode of I Don't Care, host Dr. Kevin Stevenson, FACHE, explores the impact of healthcare mentorship on leadership development through the inspiring journey of Christina Oh, the Greater San Francisco Market President for Sutter Health. As a highly accomplished healthcare executive, Oh shares her unique journey from her early days at Baylor University to her current leadership role in one of the most competitive healthcare markets in the nation.Throughout the discussion, Oh delves into her experiences in both the for-profit and non-profit sectors, offering valuable insights into the importance of healthcare mentorship, the role of responsible philanthropy in healthcare, and the challenges and rewards of healthcare leadership. Oh highlights the impact of healthcare mentorship as she reflects on the guidance she received from her mentors and the strategies she employs to develop future leaders within her organization.In addition to her personal journey, Oh discusses the transition from for-profit to non-profit healthcare, emphasizing the significant role of community benefit programs and philanthropy in driving impactful healthcare initiatives. She also touches on the importance of curiosity in leadership, recounting a recent experience where taking a step back and embracing a curious mindset led to better decision-making and team engagement. This episode provides an in-depth look at the career of a dynamic leader who continues to make significant contributions to the healthcare field, mainly through the impact of healthcare mentorship on leadership development.

Artificial Intelligence (AI) is revolutionizing healthcare, from patient interactions to administrative efficiency. With growing demands on healthcare providers, tools like AI are stepping in to bridge gaps, particularly in documentation and patient engagement. But what does this mean for the future of healthcare, and how are providers adapting to these technological advances? This episode of I Don't Care with Dr. Kevin Stevenson dives into the world of AI in healthcare.The conversation addresses the core question: How can AI improve healthcare efficiency without compromising patient care?Dr. Lina Bouayad, the Founder and CEO of Looba.ai, discusses her journey from computer science to healthcare AI, highlighting how Looba.ai's tool, Analgesia, is reshaping provider-patient interactions. The tool, developed out of personal and professional necessity, automates and enhances the documentation process, allowing providers to focus more on patient care.Key Points Discussed:Reducing Documentation Burden: How Analgesia helps providers by automating and refining the documentation process, reducing time spent on administrative tasks.Improving Patient-Provider Interaction: The tool's ability to capture patient data seamlessly during consultations, allowing providers to focus more on the patient rather than on paperwork.AI in Practice: The practical applications of AI in healthcare settings, including real-time language translation and differential diagnosis support.Dr. Lina Bouayad is the Founder and CEO of Looba.ai, where she leverages her extensive expertise in artificial intelligence and analytics to enhance productivity and healthcare outcomes. She has a strong background in management information systems and has led significant research collaborations, including several funded projects with the U.S. Department of Veterans Affairs, focusing on AI applications in healthcare. Dr. Bouayad is also an Associate Professor at Florida International University and the Director of the MBA in Artificial Intelligence program, with numerous publications in top industry journals.

In the fast-paced world of healthcare, leadership often comes with decades of experience. Yet, the story of Aidan Hettler, the 24-year-old CEO of Sedgwick County Health Center in Julesburg, Colorado, is challenging the norms. As the industry grapples with leadership turnover and the complexities of rural healthcare, Hettler's ascent to the top has sparked curiosity and conversation. How did someone so young secure such a pivotal role, and what can others learn from his journey?This episode of I Don't Care with Dr. Kevin Stevenson dives into these questions. As healthcare professionals face increasing challenges in leadership, the story of Hettler offers insights into the potential of fresh perspectives and the power of mentorship. What are the key lessons that healthcare leaders, regardless of their age, can take away from Hettler's experience? The episode also explores how Hettler, with no prior healthcare experience, managed to secure this role and what his leadership philosophy brings to the table in a rural healthcare setting.Key Takeaways:- The importance of a fresh perspective in healthcare leadership and how Hettler's outsider status became an asset.- The role of mentorship in Hettler's rapid learning curve and how it shaped his approach to managing a complex organization.- How servant leadership has guided Hettler's decision-making process, particularly in a rural community where the hospital plays a central economic and social role.Aidan Hettler, at 24, is the CEO of Sedgwick County Health Center in Julesburg, Colorado. Before taking on this role, he worked remotely for Lockheed Martin in subcontract administration and central procurement within their space division. Hettler's path to leadership in healthcare is unconventional, driven by his commitment to servant leadership and his rapid acquisition of healthcare knowledge through mentorship and continuous learning. He is currently completing a master's degree in healthcare transformation at UT Austin.

Values-driven leadership in rural healthcare is essential in overcoming smaller communities' unique challenges. This conversation with Dr. David Schreiner, CEO of Katherine Shaw Bethea Hospital, explores how this leadership approach can sustain high-quality care and strengthen community trust.In this episode of I Don't Care, hosted by Dr. Kevin Stevenson, the focus is on values-driven leadership in rural healthcare, as discussed by Dr. David Schreiner. Dr. Schreiner shares practical insights from his extensive career and his new book, Be the Best Part of Their Day: Supercharging Communication with Values-Driven Leadership. The conversation delves into actionable strategies such as expressing gratitude, using diverse communication channels, and maintaining a mission-focused mindset—key components of effective, values-driven leadership in rural healthcare.

In recent years, a troubling trend has emerged: a noticeable rise in cancer diagnoses among young adults. This discussion is particularly timely following the news of Princess Kate Middleton's cancer diagnosis and the growing recognition that cancer is no longer a disease confined to older populations. Research indicates that environmental and behavioral factors, alongside genetics, may be contributing to this increase.Why is there an increase in cancer diagnoses among younger populations, and what screenings should be prioritized to detect it early?In this episode of "I Don't Care," host Dr. Kevin Stevenson talks with Dr. Najeeb Al Hallak, the medical oncologist and co-leader of the gastrointestinal and neuroendocrine oncology multidisciplinary team at the Barbara Ann Karmanos Cancer Institute. They delve into the importance of early cancer screenings and how primary care physicians can play a pivotal role in early detection and prevention.Main Points of Conversation:The importance of early cancer screenings for young adults, especially for those with familial or genetic predispositions.The impact of environmental and behavioral factors on cancer risk in younger populations.Specific cancer screening recommendations for young adults, including colonoscopies, mammograms, and genetic testing.Dr. Najeeb Al Hallak is a distinguished medical oncologist specializing in gastrointestinal cancers. He serves as an associate professor in oncology at Wayne State University and co-leads the gastrointestinal and neuroendocrine oncology multidisciplinary team at the Barbara Ann Karmanos Cancer Institute. His research focuses on gastrointestinal malignancies, clinical trials, and the development of new cancer treatments.

In this powerful episode of "I Don't Care," Dr. Kevin Stevenson sits down with Sophia Strother-Lewis to explore her incredible journey from a traumatic childhood to becoming a successful entrepreneur and advocate for survivors. This conversation is especially timely as awareness about human trafficking and sexual abuse continues to grow, highlighting the need for more comprehensive support systems for survivors. Recent studies show that survivors often struggle with finding their identity post-trauma, a challenge Sophia addresses through her inspiring story.What does it take for a survivor of severe trauma to reclaim their identity and thrive?"I Don't Care," hosted by Kevin Stevenson, welcomes Sophia Strother-Lewis, a survivor, author, and entrepreneur, to discuss how she helps survivors find their identity after crisis situations. Sophia shares her story of overcoming severe childhood abuse and trafficking, her journey to success, and her ongoing efforts to support others through initiatives like her "Learning 2 Exhale" symposium.Main Points from the Episode:Sophia recounts her traumatic childhood, including sexual abuse by her father and being trafficked by her mother.She discusses the profound impact of her grandmother's support in helping her escape and rebuild her life.Sophia introduces her "Learning to Exhale" symposium, which offers holistic support for survivors, including equine psychotherapy and financial empowerment workshops.Sophia Strother-Lewis is a resilient survivor of childhood abuse and human trafficking. She has transformed her painful past into a mission to support and empower other survivors. As an entrepreneur and philanthropist, Sophia holds a bachelor's and a master's degree, and she actively engages in various community initiatives aimed at helping those affected by trauma.

The healthcare landscape is changing rapidly, with the roles of nurse practitioners (NPs) and physician assistants (PAs) expanding significantly. This shift makes it crucial to understand the differences in training and competencies between these professionals and physicians. A study by the Association of American Medical Colleges highlights a projected shortage of up to 139,000 physicians by 2033, which intensifies the need for clarity in who provides patient care.Why should patients care about who is providing their medical care?This episode of "I Don't Care," hosted by Dr. Kevin Stevenson, addresses this critical question. Kevin is joined by Dr. Purvi Parikh from Physicians for Patient Protection, a grassroots organization advocating for physician-led care. The discussion centers on the importance of transparency in medical credentials and ensuring that patients receive the highest quality of care.Key Points of Discussion:Training Differences: Physicians undergo extensive training, including medical school and residencies, accumulating over 16,000 clinical hours. In contrast, nurse practitioners and physician assistants have significantly fewer clinical hours, often leading to variations in the quality of care.Transparency and Misleading Practices: The proliferation of white coats among different healthcare providers can confuse patients. Dr. Parikh emphasizes the importance of clear credential display and proper introductions to prevent patients from mistaking non-physicians for physicians.Legislative Gaps and Corporate Exploitation: Some states have lax regulations allowing non-physicians to perform high-risk procedures. This has led to dangerous practices and patient harm, highlighting the need for stricter oversight and better legislation.Dr. Purvi Parikh is an allergist and immunologist affiliated with Physicians for Patient Protection. She holds a medical degree and has completed extensive post-graduate training. Dr. Parikh is a dedicated advocate for physician-led care, emphasizing the importance of transparency and patient safety in healthcare practices.

Mental health awareness continues to grow, yet many still struggle with stigma and access to adequate care. According to the National Institute of Mental Health, nearly one in five U.S. adults live with a mental illness. This pressing issue requires open dialogue and effective policy solutions to address the persistent barriers and emerging challenges in the mental health landscape.How can public figures influence the conversation around mental health?This is the core question explored in a recent episode of "I Don't Care with Dr. Kevin Stevenson," where Congressman Adam Smith shares his deeply personal journey with mental health challenges. The discussion covers the congressman's experiences with chronic pain and crippling anxiety, detailed in his book Lost and Broken: My Journey Back from Chronic Pain and Crippling Anxiety, as well as the broader implications for mental health policy and the importance of public transparency.Key Points from the Episode:Congressman Smith's cumulative journey with physical and mental health challenges, including his battles with anxiety starting in 2013.The importance of persistence and finding the right healthcare providers, including muscle activation therapy and psychotherapy, in managing his condition.The broader cultural and legislative efforts needed to improve mental health awareness and access to care.Congressman Adam Smith has served Washington State's Ninth District for over 26 years. Known for his advocacy in mental health, Smith brings both personal and legislative insights to the table. His book highlights his journey and aims to destigmatize mental health struggles, encouraging others to seek help.

As healthcare continues to evolve, the need for efficient management of chronic diseases becomes more pressing. Remote patient monitoring (RPM) emerges as a crucial innovation in this landscape, offering a solution to the rising number of chronic disease cases and the subsequent strain on healthcare systems. A 2023 study found that 60% of American adults have at least one chronic condition, highlighting the urgency for effective management solutions.Can remote patient monitoring revolutionize chronic disease management, and what are the tangible benefits for patients and healthcare providers?In the latest episode of I Don't Care with Dr. Kevin Stevenson, host Dr. Kevin Stevenson engages in a timely discussion with Dr. Ted Feldman, Chief Medical Officer of Cadence. The episode delves into the capabilities and impact of Cadence's RPM technology, which partners with hospitals and health systems to enhance patient outcomes and alleviate clinician workload through advanced practice provider-led clinical care teams.Key Points of Discussion:Seamless Integration: Cadence's cellular-enabled RPM technology simplifies patient enrollment and data collection without the need for additional devices or applications.Effective Communication: Integration with major electronic medical records (EMRs) ensures that patient data is accessible to healthcare providers, enhancing treatment continuity and decision-making.Care Delivery Teams: Cadence attaches care delivery teams to RPM data, ensuring that patients receive guideline-directed medical therapy (GDMT) and ongoing monitoring, ultimately reducing hospital readmissions and improving clinical outcomes.Dr. Ted Feldman has over 37 years of experience in interventional cardiology. His career includes pioneering work in percutaneous coronary interventions and significant contributions to clinical trials for chronic disease treatments. As the Chief Medical Officer of Cadence, Dr. Feldman leverages his extensive background to advance the use of technology in chronic disease management.

In a time when healthcare professionals face unprecedented challenges, values-driven leadership has never been more critical. With rising demands and limited resources, especially in rural communities, fostering a positive work environment through effective communication is paramount. Recent research highlights that organizations with strong leadership and communication practices report higher employee satisfaction and better patient outcomes, demonstrating the significant impact of these strategies.Why is values-driven leadership so vital in healthcare today? How can leaders make a meaningful impact on their teams and patients?On this episode of "I Don't Care," host Dr. Kevin Stevenson welcomes Dr. David Schreiner, President and CEO of Katherine Shaw Bethea Hospital and author of the best-selling book "Be the Best Part of Their Day." Together, they delve into practical strategies for enhancing communication and leadership within healthcare organizations.Key Points of ConversationEngaging with Intent: Dr. Schreiner emphasizes the importance of leaders actively engaging with their staff and patients. He discusses how intentional interactions can build trust and foster a positive work environment.Multiple Channels of Communication: Effective leadership requires using various communication methods to reach all employees, considering their diverse circumstances and preferences.Mission-Focused Leadership: Keeping the organizational mission at the forefront of all interactions helps unify and motivate teams.Dr. David Schreiner, a seasoned healthcare executive, has led Katherine Shaw Bethea Hospital for 13 years. With a background in values-driven leadership and a successful track record in rural healthcare management, Dr. Schreiner brings a wealth of experience and insight to his discussion with Dr. Kevin Stevenson.

The healthcare landscape is changing rapidly, with the roles of nurse practitioners (NPs) and physician assistants (PAs) expanding significantly. This shift makes it crucial to understand the differences in training and competencies between these professionals and physicians. A study by the Association of American Medical Colleges highlights a projected shortage of up to 139,000 physicians by 2033, which intensifies the need for clarity in who provides patient care.Why should patients care about who is providing their medical care?This episode of "I Don't Care," hosted by Dr. Kevin Stevenson, addresses this critical question. Kevin is joined by Dr. Purvi Parikh from Physicians for Patient Protection, a grassroots organization advocating for physician-led care. The discussion centers on the importance of transparency in medical credentials and ensuring that patients receive the highest quality of care.Key Points of Discussion:Training Differences: Physicians undergo extensive training, including medical school and residencies, accumulating over 16,000 clinical hours. In contrast, nurse practitioners and physician assistants have significantly fewer clinical hours, often leading to variations in the quality of care.Transparency and Misleading Practices: The proliferation of white coats among different healthcare providers can confuse patients. Dr. Parikh emphasizes the importance of clear credential display and proper introductions to prevent patients from mistaking non-physicians for physicians.Legislative Gaps and Corporate Exploitation: Some states have lax regulations allowing non-physicians to perform high-risk procedures. This has led to dangerous practices and patient harm, highlighting the need for stricter oversight and better legislation.Dr. Purvi Parikh is an allergist and immunologist affiliated with Physicians for Patient Protection. She holds a medical degree and has completed extensive post-graduate training. Dr. Parikh is a dedicated advocate for physician-led care, emphasizing the importance of transparency and patient safety in healthcare practices.

In recent years, the obesity epidemic in the United States has reached alarming proportions, with more than 42% of American adults considered obese. This surge in obesity rates has sparked a significant conversation about the role of health plans in covering new weight loss drugs. As healthcare costs continue to rise, the question of how these treatments fit into the broader strategy for managing obesity and related health conditions has become more pressing.In the latest episode of I Don't Care with Kevin Stevenson, host Dr. Kevin Stevenson delves into the role of health plans in covering new weight loss drugs with Dr. Nancy Klotz, Chief Medical Officer at Brighton Health Plan Solutions. The discussion centers around the challenges and opportunities presented by new FDA-approved weight loss medications and their implications for healthcare plans and patients.Key Points from the episode:- The obesity epidemic in the U.S. is worsening, with a significant portion of the population affected by obesity-related health conditions.- New weight loss drugs like Wegovy and Mounjaro have shown promise in treating obesity, but their high cost raises questions about insurance coverage.- Health plans are encouraged to approach obesity as a chronic disease requiring long-term treatment and maintenance.Dr. Nancy Klotz is a seasoned internist with over 30 years of experience in medical management. As the Chief Medical Officer at Brighton Health Plan Solutions, she oversees medical benefits, plan design, and various health and wellness programs.

In the complex world of healthcare, physicians often find themselves at the crossroads of medicine and business, grappling with the dual challenges of financial management and patient satisfaction. Dr. David Norris, with his unique blend of clinical and business expertise, shares his insights on financial management for physicians in the latest episode of I Don't Care.What does it take for physicians to be both financially savvy and customer service-oriented? Host Dr Kevin Stevenson dives deep into this question with Dr. Norris, providing valuable perspectives for healthcare professionals.Main Points of Conversation:- The Financially Intelligent Physician: Dr. Norris emphasizes the lack of business training in medical education and the need for physicians to understand financial reports, budgeting, and the overall financial health of their practices.- Great Care, Every Patient: The book focuses on enhancing patient satisfaction through process improvement and understanding the patient's journey from their perspective.- Leadership in Healthcare: Dr. Norris hints at his upcoming book, which will delve into effective leadership principles for healthcare professionals.With a career spanning over two decades in anesthesia, Dr. Norris recognized the gap in business acumen among physicians and pursued an MBA to bridge it. He now shares his knowledge on patient satisfaction and financial management for physicians through writing and consulting, aiming to improve both the financial stability of healthcare practices and the quality of patient care.

In today's rapidly evolving digital landscape, healthcare data is becoming increasingly vital. However, navigating the complexities of HIPAA compliance and data privacy in healthcare poses a significant challenge for medical and technology professionals. In this context, Shubh Sinha, CEO of Integral, is leading the charge in transforming how sensitive data is handled, ensuring both privacy and business value.What pressing question does this conversation aim to address? How can healthcare organizations leverage data effectively while ensuring compliance and privacy? Dr. Kevin Stevenson, the host of I Don't Care with Kevin Stevenson, engages Sinha in an insightful conversation on the intricacies of handling data privacy in healthcare.Main Points of Conversation:The growing importance of healthcare data and the challenges of data fragmentation.Integral's unique approach to streamlining compliance and connecting sensitive healthcare datasets.The future of healthcare data management and the proactive solutions Integral is developing.Shubh Sinha, originally from Nashville, Tennessee, is the CEO and co-founder of Integral. With a background in computer engineering from Purdue and experience at LiveRamp, Sinha has a deep understanding of data management and privacy. At Integral, he focuses on providing solutions that balance the need for data utility and privacy in the healthcare sector.

The charitable nature of healthcare systems are often overshadowed by their extensive operational intricacies. But Dr. Kevin Joseph's book, “Cracking the Healthcare Leadership Code: How Purpose, Humility, and Accessibility Can Transform Your Organization,” emerges as a beacon of wisdom. It explores transformative power of compassionate and grounded leadership in healthcare, focusing on the core principles of purpose, humility, and accessibility. With the current landscape of global healthcare amidst unprecedented demands, the discussion around holistic and humane leadership is more important than ever as well as retaining the core essence of healthcare: altruism and healing.How can healthcare leaders retain their sense of purpose and altruism in an industry often swathed in numbers, efficiency, and profit margins?On the newest segment of “I Don't Care with Kevin Stevenson,” host Kevin Stevenson interviewed Dr. Kevin Joseph, author, healthcare executive to dissect his book and explore the transformational trajectories it delineates for healthcare organizations. The dialogue covered the challenges and revelations encountered by healthcare professionals, and emphasized the amalgamation of ethical leadership and operational efficacy.Stevenson and Dr. Joseph also talked about:The intrinsic need for aligning individual values with organizational values to foster a harmonious work environment.The importance of maintaining a strong sense of purpose and embracing the role of a caregiver, irrespective of the hierarchical position in healthcare organizations.The significance of humility in healthcare leadership, promoting an environment where mistakes are seen as learning opportunities, fostering innovation and progress.Dr. Kevin Joseph is a seasoned healthcare executive with an extensive background in medical sciences. His journey from being a newly minted physician to assuming the role of a healthcare executive illustrates his adaptability and leadership skills. Dr. Joseph has innovative approaches and transformative strategies in healthcare management. Much of his insights are shaped by experiences and commitment to creating meaningful change in the healthcare sector.Article written by Alexandra Simon.

Despite the growing consciousness surrounding the importance of mental health and healthcare access, just 34 percent of schools provide outreach services and mental health screenings, according to KFF. The discussion around school-based healthcare access is growing more and more crucial. But even more pressing, only a mere 17 percent of schools offered mental health services through telehealth services for the 2021-2022 school year, per KFF.How can healthcare access be enhanced and address mental wellness within schools? How does integrating healthcare in the educational environment change the game for accessibility and mental health initiatives?For the latest segment of "I Don't Care with Kevin Stevenson," host Kevin Stevenson led a conversation with Thomas Shaffer, President of Campus Clinic, on the transformative topic of increasing healthcare access through school-based clinics. The discussion examined some shocking statistics, the creation and impact of Campus Clinic, and its inventive approach to providing healthcare solutions in over 600 schools.Stevenson and Shaffer also further discussed:Campus Clinic's an innovative approach, placing healthcare professionals directly in schools, ensuring students and staff receive essential services without compromising instructional time.Its strategic funding model and how school districts receive Campus Clinic's services at no cost, with funding primarily secured through claims to payers and reducing financial constraints for wider access.How Campus Clinic addresses the urgent needs of students by bridging the gaps between traditional healthcare facilities and school-based clinics.Thomas Shaffer is the president of Campus Clinic and has dedicated his career to bringing revolutionary healthcare solutions to schools. Having overseen the implementation of healthcare access in over 600 schools, he is committed to reducing obstacles in healthcare and finding school-based healthcare solutions.Article written by Alexandra Simon.

The healthcare industry grapples with an overload of information, patient safety concerns, and an increasingly digital landscape. This fact makes professionals who can bridge the gaps between various healthcare disciplines a precious commodity. In fact, according to the Healthcare Information and Management Systems Society (HIMSS), a lot of healthcare organizations and workers believe that it is becoming a critical aspect of their operations. Enter the interface professionals, or experts who straddle the worlds of healthcare, management, and technology. How do these interface professionals navigate the complex, interconnected systems of healthcare? And what does it take to excel in multiple domains at once? The latest episode of "I Don't Care with Kevin Stevenson" aimed to answer those pressing questions with distinguished guest, Dr. Mark Schnitzer. Dr. Schnitzer is an embodiment of what an interface professional should be. On the show host Kevin Stevenson explored Dr. Schnitzer's storied career as a neurosurgeon, healthcare executive, and now a coach and consultant in healthcare quality and informatics.Some other points that Stevenson and Dr. Schnitzer's discussion included:The transition from electrical engineering to medical school and the subsequent choice of neurosurgery as a specialization.Dr. Schnitzer's experience in healthcare systems in different cultural settings, notably Southern California, Hawaii, and Abu Dhabi.His unique approach to healthcare informatics, quality assurance, and patient safety.Dr. Martin Schnitzer is board-certified in healthcare quality and management. He has an impressive academic background, with a B.S. and Master's in Electrical Engineering, followed by a stint at Texas A&M Med School and a neurosurgery residency at Johns Hopkins. He has served as a medical director of two large healthcare organizations and currently works as a coach and consultant.

The healthcare industry grapples with an overload of information, patient safety concerns, and an increasingly digital landscape. This fact makes professionals who can bridge the gaps between various healthcare disciplines a precious commodity. In fact, according to the Healthcare Information and Management Systems Society (HIMSS), a lot of healthcare organizations and workers believe that it is becoming a critical aspect of their operations. Enter the interface professionals, or experts who straddle the worlds of healthcare, management, and technology. How do these interface professionals navigate the complex, interconnected systems of healthcare? And what does it take to excel in multiple domains at once? The latest episode of "I Don't Care with Kevin Stevenson" aimed to answer those pressing questions with distinguished guest, Dr. Mark Schnitzer. Dr. Schnitzer is an embodiment of what an interface professional should be. On the show host Kevin Stevenson explored Dr. Schnitzer's storied career as a neurosurgeon, healthcare executive, and now a coach and consultant in healthcare quality and informatics.Some other points that Stevenson and Dr. Schnitzer's discussion included:The transition from electrical engineering to medical school and the subsequent choice of neurosurgery as a specialization.Dr. Schnitzer's experience in healthcare systems in different cultural settings, notably Southern California, Hawaii, and Abu Dhabi.His unique approach to healthcare informatics, quality assurance, and patient safety.Dr. Martin Schnitzer is board-certified in healthcare quality and management. He has an impressive academic background, with a B.S. and Master's in Electrical Engineering, followed by a stint at Texas A&M Med School and a neurosurgery residency at Johns Hopkins. He has served as a medical director of two large healthcare organizations and currently works as a coach and consultant.

In 2019, when Gartner predicted that 80% of marketers would abandon personalized campaigns by 2025, the world had not yet experienced the global pandemic. And while artificial intelligence (AI) was part of the conversation, generative AI was not. In today's digital age, the marketing landscape is evolving rapidly, with businesses constantly seeking innovative ways to connect with their audience. One of the most debated topics is the balance between personalized campaigns and the allure of automation, especially with the rise of AI. Is the future of marketing personal or automated?In the latest episode of I Don't Care, host Kevin Stevenson sits down with Derek Chew, Co-founder and CEO of Fullmoon Digital, to assess the pressing issue. Stevenson and Chew's conversation includes the following:• The challenges and rewards of implementing personalized campaigns• The role of AI in modern marketing and its limitations• The importance of human touch and industry knowledge in crafting effective campaignsDerek Chew, a seasoned digital marketer, founded Fullmoon Digital in 2017. With a background in major corporations, including a stint as the internal SEO at Yahoo, Chew brings a wealth of experience. His agency, known for its remote working model, serves many clients, from high fashion apparel to aftermarket auto parts. Chew's passion for genuine brand-client partnerships and candid insights into the industry's challenges make him a sought-after voice in digital marketing.

Navigating the complexities of healthcare finance has become increasingly vital as hospitals and healthcare systems face multifaceted financial challenges. The pressure is mounting from the intricacies of managed care to the nuances of patient billing. Declining revenue and lower-than-average payment recoupment, coupled with increased expenses over the past few years due to the global pandemic, created a perfect storm, leading to a rise in hospital closures.How do healthcare professionals navigate this intricate financial maze?In the latest episode of I Don't Care, host Kevin Stevenson sits down with Dr. Cristian Lieneck, Ph.D., a Professor at Texas State University and an expert in healthcare finance, to unravel the subject's complexities.Key discussion points include:• The challenges of determining true healthcare costs and setting appropriate charges• The impact of pay for performance and the implications of Medicare's strategies on commercial payers• The increasing trend of managed care organizations acquiring physician practices and its implicationsAbout Dr. Cristian Lieneck:Dr. Lieneck is a professor at Texas State University and an award-winning educator and researcher. With over a decade of experience in both graduate and undergraduate programs in health administration, he brings a wealth of knowledge from his time as a practitioner in the field. Dr. Lieneck's journey into health administration began with the army, where he served in various capacities, including running a field evacuation unit and overseeing dental clinics.

Navigating the complexities of healthcare finance has become increasingly vital as hospitals and healthcare systems face multifaceted financial challenges. The pressure is mounting from the intricacies of managed care to the nuances of patient billing. Declining revenue and lower-than-average payment recoupment, coupled with increased expenses over the past few years due to the global pandemic, created a perfect storm, leading to a rise in hospital closures.How do healthcare professionals navigate this intricate financial maze?In the latest episode of I Don't Care, host Kevin Stevenson sits down with Dr. Cristian Lieneck, Ph.D., a Professor at Texas State University and an expert in healthcare finance, to unravel the subject's complexities.Key discussion points include:• The challenges of determining true healthcare costs and setting appropriate charges• The impact of pay for performance and the implications of Medicare's strategies on commercial payers• The increasing trend of managed care organizations acquiring physician practices and its implicationsAbout Dr. Cristian Lieneck:Dr. Lieneck is a professor at Texas State University and an award-winning educator and researcher. With over a decade of experience in both graduate and undergraduate programs in health administration, he brings a wealth of knowledge from his time as a practitioner in the field. Dr. Lieneck's journey into health administration began with the army, where he served in various capacities, including running a field evacuation unit and overseeing dental clinics.

Addiction & recovery is an interlocked journey familiar to many. In recent years, the conversation surrounding addiction, mental health, and the challenges of the entertainment industry has gained significant traction. With the rise of social media and the constant spotlight on celebrities, their pressures and vulnerabilities are more visible than ever. According to the National Institute of Mental Health, approximately 58.7 million U.S. adults experienced mental illness in 2021. This number translates to more than one in every five adults. There are also an average annual 70,000 drug overdose deaths in the U.S.What happens when personal tragedy, Hollywood glamour, and addiction collide?Welcome to “I Don't Care,” hosted by Kevin Stevenson. In this episode, Kevin sits down with John Clint Mabry, an actor, real estate agent, and award-winning speaker, to delve deep into his incredible journey from growing up in San Antonio, attending Baylor University, to navigating the glitzy yet treacherous world of Hollywood.Main Points of Discussion:• John's upbringing and his connection to Baylor University• The allure and challenges of Hollywood, including Mabry's experiences with renowned celebrities• The tragic loss of Mabry's brother and the silent battle with addiction and mental healthJohn Mabry is not just an actor; he's a beacon of resilience and strength. Growing up in San Antonio, John had a close-knit family and a strong connection to Baylor University, where he was deeply involved in fraternity life and sports. His journey took a turn when he ventured into Hollywood, rubbing shoulders with the likes of Adam Sandler, Bruce Willis, and Emma Stone. However, behind the glamour was a man grappling with addiction, personal loss, and the weight of expectations. Mabry's accolades include recognition for his candid discussions about mental health, addiction & recovery.

Addiction & recovery is an interlocked journey familiar to many. In recent years, the conversation surrounding addiction, mental health, and the challenges of the entertainment industry has gained significant traction. With the rise of social media and the constant spotlight on celebrities, their pressures and vulnerabilities are more visible than ever. According to the National Institute of Mental Health, approximately 58.7 million U.S. adults experienced mental illness in 2021. This number translates to more than one in every five adults. There are also an average annual 70,000 drug overdose deaths in the U.S.What happens when personal tragedy, Hollywood glamour, and addiction collide?Welcome to “I Don't Care,” hosted by Kevin Stevenson. In this episode, Kevin sits down with John Clint Mabry, an actor, real estate agent, and award-winning speaker, to delve deep into his incredible journey from growing up in San Antonio, attending Baylor University, to navigating the glitzy yet treacherous world of Hollywood.Main Points of Discussion:• John's upbringing and his connection to Baylor University• The allure and challenges of Hollywood, including Mabry's experiences with renowned celebrities• The tragic loss of Mabry's brother and the silent battle with addiction and mental healthJohn Mabry is not just an actor; he's a beacon of resilience and strength. Growing up in San Antonio, John had a close-knit family and a strong connection to Baylor University, where he was deeply involved in fraternity life and sports. His journey took a turn when he ventured into Hollywood, rubbing shoulders with the likes of Adam Sandler, Bruce Willis, and Emma Stone. However, behind the glamour was a man grappling with addiction, personal loss, and the weight of expectations. Mabry's accolades include recognition for his candid discussions about mental health, addiction & recovery.

Businesses are quickly advancing with technology, which means customer loyalty remains a critical pillar for success. A recent study indicated that the cost of attracting a new customer is five times more than retaining an existing one. While the healthcare sector is a necessity of life, it, too, is a business that has to attract and keep its customers. So, how can the healthcare industry foster the kind of allegiance where customers would metaphorically "walk-through-fire " for them?What secrets lie behind achieving unparalleled customer loyalty in today's fast-paced world?On the latest "I Don't Care with Kevin Stevenson” episode, host Kevin Stevenson examined this compelling topic with the President of Snow & Associates, Dennis Snow. Together, they explored Snow's journey from Disney World to shaping world-class customer service models across different industries, and his method of walk-through-fire.A few highlights from their discussion included:Snow's involvement in customer service from a summer job as Captain Nemo at Disney's 20,000 Leagues Under the Sea ride, to managing the Disney University.The parallels between the hospitality provided at Disney and in the healthcare sector, and both being emotionally charged domainsTips for clinicians and professionals on fostering meaningful patient and customer interactions, focusing on active listening and human connections.Dennis Snow has a rich background spanning two decades with Disney World, transitioning from entertainment to managing various operational areas and training initiatives. As a customer service expert, keynote speaker, and author, Snow has dedicated his life to helping organizations develop fierce customer loyalty.

For an era of information, the paradox of choice reigns supreme, and the field of finding healthcare physicians is no exception. With a multitude of physicians available, patients are often lost in a maze, struggling to find the right doctor for their specific needs. The stakes are high, especially considering that approximately 50 percent of back surgeries in the U.S. are deemed unnecessary. How does one navigate this complex landscape to find the most appropriate, effective, and cost-efficient healthcare?What do patients really know about their healthcare providers, and how can they be certain they're choosing the one who will offer the best care for their unique needs? It's an important question that offers a window into the dilemmas faced by Americans searching for the right physician.On the latest episode of “I Don't Care with Kevin Stevenson,” host Kevin Stevenson sat down with Dr. Matthew Resnick, Chief Medical Officer and SVP of Health Plans and Partners at Embold Health. Together, they explored the intricacies of selecting the best healthcare physicians, using Embold Health's proprietary physician ratings engine. This engine helps patients find physicians delivering quality outcomes and helps physicians assess and compare their performance. The conversation between the two explored:How Embold Health strives to make physician selection transparent and trustworthy.How performance has been subjective and the move towards evaluating appropriateness, effectiveness, and total cost of care.How Embold Health's solutions help regular Americans find the right type of doctor and assess their quality of care.Dr. Matthew Resnick is a urologic oncologist, having treated prostate and bladder cancer predominantly at Vanderbilt's academic medical center. Resnick is a health services researcher and interested in physicians' decision-making processes with and for patients. In his role Resnick he develops tools that shine a light on quality healthcare providers.

Asset-management solutions utilizing data to drive decision-making could prove a winning strategy in reducing medical waste in healthcare and saving money.As healthcare systems worldwide strive to optimize their operations, the issue of medical device sustainability and waste reduction has taken center stage. With U.S. hospitals reportedly losing multi-thousands of dollars on unused medical equipment, state-of-the-art inventory, and asset-management solutions are more pressing than ever. On average, hospitals generate 29 pounds of waste per bed daily and more than 5 million tons annually. A significant portion of this waste comes from unused medical supplies and equipment.How can hospitals better manage their inventory, reduce waste, and save costs? Welcome to I Don't Care with Kevin Stevenson. In this episode, Stevenson welcomes guest Ashlea Souffrou, the Founder and President of SxanPro, a company dedicated to helping hospitals reduce waste and save money through innovative inventory management solutions.In this episode, Stevenson and Souffrou discuss the following:• Souffrou's journey from a sales division employee at Stryker to the founder of SxanPro• How SxanPro addresses the problem of medical waste in hospitals• An in-depth look at SxanPro's innovative solutions: Judi, Sam, and LinkAshlea Souffrou is a visionary leader in the medical device sustainability space. She started her career at Stryker, a leading medical technology company, right out of college. Her passion for helping hospitals reduce costs and recover waste led her to establish SxanPro. With her deep understanding of the challenges hospitals face in managing their inventory, she has led SxanPro to develop solutions that provide visibility into products that hospitals aren't using, helping them reallocate dollars and transfer those products to other sites or hospitals that may need them. Her innovative approach to tackling medical waste has made her a respected figure in the industry.

As healthcare needs and costs continue to soar, efficiency in healthcare will become increasingly vital. The industry faces the daunting challenge of providing high-quality care to an aging and increasingly ailing population. By 2025, chronic diseases will affect 49 percent of Americans, and by 2030, 21 percent of Americans will be over 65. Furthermore, the healthcare system is poised to accommodate an additional 30 million new patients by 2025. As resources remain limited, the crucial question that arises is: how can we provide care in a more efficient and effective manner?The discussion was explored on an episode of “I Don't Care,” with host Kevin Stevenson, and his guest Sanjeev Agrawal, President and Chief Operating Officer at LeanTaas. The episode examined how healthcare predictive analytics and mathematical principles can help hospitals and healthcare providers make better decisions to improve efficiency and patient care.Stevenson and Agrawal's conversation also included:How the healthcare industry can learn from asset-intensive businesses like Delta Airlines to make the best use of resourcesThe problems with the current metrics used in healthcare, particularly block utilization in operating roomsHow patterns in data can help to identify and repurpose time, improving efficiency in operating roomsSanjeev Agrawal brings a wealth of experience to the conversation. Prior to his role at LeanTaas, he served as the first head of product marketing for Google. After leaving Google, Agrawal founded three startups before landing his current role in LeanTaas. Agrawal, the author of “Better Healthcare Through Math”, has been recognized as one of the top 100 entrepreneurs in healthcare and featured on CNBC.

If one hails from a major city with easy access to healthcare, it can be easy to overlook the need for rural hospitals. But ask anyone in a rural community, and they'll quickly be able to list why rural hospitals matter.In the face of an ongoing global pandemic, the importance of accessible healthcare has never been more apparent. Yet, for many rural communities across the United States, access to quality healthcare remains a significant challenge. Rural communities face myriad barriers. They often have higher rates of disease and disability, a lack of available services, and rural hospitals are closing at an alarming rate. In fact, since 2010, over 130 rural hospitals have closed, including 19 in 2020, leaving many communities without immediate access to emergency medical care.Why does this matter? And how can the United States ensure that rural communities have access to the healthcare they need? These are the questions at the heart of I don't Care's recent discussion.I Don't Care's Kevin Stevenson spoke with Scott Manis, the Regional Vice President at HealthTech, on the importance of rural hospitals, why they matter, and the challenges they face.Stevenson and Manis' discussion includes the following:• The role and value of rural hospitals in providing healthcare to underserved communities• The financial and staffing challenges rural hospitals are facing• The impact of Medicaid expansion on rural healthcareScott Manis has been in the healthcare industry for over thirty years. He started as a phlebotomist and has held various positions in government-owned hospitals, nonprofits, and for-profit organizations. Now, as a Regional Vice President at HealthTech, he manages small, primarily rural hospitals and provides consulting services to these institutions. His extensive experience and deep understanding of the healthcare landscape make him an authority on rural healthcare.

There are many cost-related pain points in radiology, the medical specialty focused on diagnosing and treating diseases using imaging technology. Healthcare costs continue to skyrocket, and the patient's role has transitioned from passive recipient to active participant. With the advent of advanced imaging technology and a shift towards personalized healthcare, radiology has become a central pillar of medical care. However, this progress comes with challenges. In 2022, 38% of Americans delayed healthcare treatment due to the high costs, a significant portion of which is imaging related. These delays can lead to detrimental outcomes for patients with potentially curable diseases.How can the pain points in radiology be alleviated, and what role does the patient play in this evolution? Are cost-saving solutions available?I Don't Care's Kevin Stevenson spoke with a board-certified radiologist who takes a different approach to providing cost-reduction in radiology. Dr. Cristin Dickerson, founder, and CEO of Green Imaging, addressed the pressing issues of high-cost pain points in radiology and explored how patient empowerment can transform the healthcare landscape.Stevenson and Dickerson discussed the following:• Green Imaging's innovative model and its mission to offer affordable imaging• The opportunities and challenges associated with the integration of Green Imaging into the healthcare system• Current trends in imaging, including the contentious issue of reference-based pricingDr. Cristin Dickerson is a seasoned professional in the field of radiology. A graduate of the University of Texas, she completed her radiology residency at MD Anderson, one of the country's most respected cancer centers. After a successful stint at the Diagnostic Clinic of Houston, she became involved in the business side of medicine, an experience that led her to establish Green Imaging. Leveraging her profound understanding of the healthcare industry's pain points, Dickerson and her team at Green Imaging now work towards making healthcare more accessible and affordable for patients across the United States.

There are many cost-related pain points in radiology, the medical specialty focused on diagnosing and treating diseases using imaging technology. Healthcare costs continue to skyrocket, and the patient's role has transitioned from passive recipient to active participant. With the advent of advanced imaging technology and a shift towards personalized healthcare, radiology has become a central pillar of medical care. However, this progress comes with challenges. In 2022, 38% of Americans delayed healthcare treatment due to the high costs, a significant portion of which is imaging related. These delays can lead to detrimental outcomes for patients with potentially curable diseases.How can the pain points in radiology be alleviated, and what role does the patient play in this evolution? Are cost-saving solutions available?I Don't Care's Kevin Stevenson spoke with a board-certified radiologist who takes a different approach to providing cost-reduction in radiology. Dr. Cristin Dickerson, founder, and CEO of Green Imaging, addressed the pressing issues of high-cost pain points in radiology and explored how patient empowerment can transform the healthcare landscape.Stevenson and Dickerson discussed the following:• Green Imaging's innovative model and its mission to offer affordable imaging• The opportunities and challenges associated with the integration of Green Imaging into the healthcare system• Current trends in imaging, including the contentious issue of reference-based pricingDr. Cristin Dickerson is a seasoned professional in the field of radiology. A graduate of the University of Texas, she completed her radiology residency at MD Anderson, one of the country's most respected cancer centers. After a successful stint at the Diagnostic Clinic of Houston, she became involved in the business side of medicine, an experience that led her to establish Green Imaging. Leveraging her profound understanding of the healthcare industry's pain points, Dickerson and her team at Green Imaging now work towards making healthcare more accessible and affordable for patients across the United States.

In an era where healthcare is under the microscope, the conversation around effective healthcare leadership is more critical than ever. With the industry still grappling with the aftermath of a global pandemic, leaders are being tested on their ability to adapt, innovate, and guide their teams through unprecedented challenges. According to a report by the American College of Healthcare Executives, workforce challenges, including leadership issues, are among the top concerns for healthcare executives.So, what happens when good healthcare leaders go wrong? How do they navigate the complexities of their roles and avoid common pitfalls? These are the questions to explore in this episode of I Don't Care with Kevin Stevenson.In this episode, host Kevin Stevenson invites Jim Wetrich, CEO of The Wetrich Group, to delve into the intricacies of healthcare leadership. The conversation revolves around Wetrich's book, "Stifled: Where Good Leaders Go Wrong," and the lessons he's learned from his extensive career in healthcare.Key points from the episode include:The importance of checking your ego at the door and understanding that everyone makes mistakes.The necessity of transparency and honesty in leadership, particularly in performance reviews and succession planning.The value of a growth mindset versus a fixed mindset in leadership and personal development.The dangers of hypocritical leadership and the need for clear, consistent communication.Jim Wetrich is a seasoned healthcare executive with a rich background in hospital administration, medical device companies, and executive coaching. He holds an MHA from Tulane and has worked with numerous healthcare organizations, including Ochsner Hospital and Abbott Laboratories. Wetrich's insights are shaped by his diverse experiences and his commitment to learning from mistakes.

In an era where technology and healthcare are increasingly intertwined, the need for personalized, data-driven clinical intelligence is more pressing than ever. The advent of advanced analytics and machine learning has opened up new possibilities for identifying patterns, trends, and potential risks in patient care. One such innovation is CLINT (formerly HealthPals, Inc.), a clinical intelligence platform that generate machine learning-based insights on real-world data and combines these technologies to provide personalized healthcare solutions.But how exactly does CLINT address this issue? What makes it a game-changer in the realm of personalized healthcare?In the latest episode of I Don't Care with Kevin Stevenson, host Kevin Stevenson is joined by Dr. Rajesh Dash, a Stanford Cardiologist and Co-Founder of Clint, to discuss the transformative potential of CLINT in the healthcare industry.Key points from the conversation include:The inspiration behind the formation of Health Pals and the development of CLINT.How CLINT uses advanced analytics and machine learning to identify care gaps and provide personalized healthcare solutions.The three different levels of CLINT: identify, attract, and care, and how they work together to improve patient care and clinical trial recruitment.Dr. Rajesh Dash is a renowned cardiologist from Stanford University and the co-founder of Health Pals, the company behind CLINT. With a focus on high-risk populations, Dr. Dash has dedicated his career to improving patient care through innovative solutions. His work with CLINT is a testament to his commitment to revolutionizing healthcare through technology.

As the evolution of healthcare and its landscape rapidly evolves due to technology, regulatory changes, and the ongoing global pandemic, staying up-to-date with the latest trends and developments is a necessity for industry professionals. With a shortage of doctors and increasing healthcare costs adding to the complexities, conversations around effective healthcare management are gaining prominence. According to the Association of American Medical Colleges, the U.S. could see an estimated shortage of 54,100 to 139,000 physicians by 2033, underscoring the need for immediate interventions.In this critical context, what are the emerging trends in healthcare, and how can healthcare leaders navigate through these challenging times? In the latest episode of “I Don't Care,” our host, Dr. Kevin Stevenson welcomed Scott Becker, the founder and publisher of Becker's Healthcare, to discuss the evolution of healthcare and its future. The episode explored various elements of healthcare management, looking at how the industry has evolved over the past three decades, and some of the challenges it currently faces.Some of the main points Dr. Stevenson and Becker discussed from the episode were:The growing disparity between the power of payers and the strength of health systemsThe increasing costs for providers and hospitals amid static reimbursement ratesThe urgent need to revolutionize medical education for greater efficiency in producing doctors, particularly specialistsScott Becker is a renowned figure in the healthcare industry with an illustrious background as a lawyer. Over the past 30 years, Becker has transformed his small-scale newsletter and conference operation into a leading media company in the healthcare industry, which includes Becker's Healthcare. He is particularly known for his forward-thinking approach to healthcare news and his expertise in healthcare management.

As the healthcare industry grapples with substantial personnel changes, 85% of nurses are considering a new employer within a year, with nearly half of healthcare workers planning to exit the field within 3 years. How can the industry adapt to these impending changes? Will hospitals need to start recruiting retired nurses to fill the gap?In the latest episode of I Don't Care, host Kevin Stevenson sits down with Dr. Katie Boston-Leary, director of nursing programs at the American Nurses Association (ANA), to explore the Models of Care Insight Study's results. In their conversation, they expand on the implications of various roles and programs and the gap between leadership and the frontline.The two also discuss:1. The need for improvement in the current care delivery models, particularly with respect to telemedicine2. The noticeable gap in acceptance of the LPN model in the acute care setting, largely driven by unfamiliarity and fear3. Mentorship and coaching programs interest leadership, but front-line workers remain skeptical.Boston-Leary makes it clear that "the American Nurses Association … thinks about you, we care about you, we appreciate you, we love you, and please know we're fighting for you."Dr. Katie Boston-Leary is a recognized authority in nursing, holding several key positions in the field and at the ANA. With her background in nursing programs, she provides an essential perspective on these imminent changes.

The path of many healthcare workers, such as physicians, is a long one, but filled with much celebration along the way. There are the celebrations of getting into medical school, passing the boards during medical school, graduating, landing a residency, and completing a residency. But the path to becoming a healthcare hero is also emotionally daunting, with exposure to extreme human suffering, long hours, frustrations with insurance, and physical demands contributing to emotional fatigue. So, what are some ways healthcare workers can keep their emotional bank full and help fill the emotional banks of those they work with?On this episode of I Don't Care host Kevin Stevenson, is joined by Quint Studer, Co-Founder of Healthcare Plus Solutions Group, Founder of Studer Community Institute, and author of The Calling: Why Healthcare is So Special, to talk about the uniqueness of the healthcare industry, how emotional health differs in healthcare workers compared to workers in other industries, and how burnout issues can be addressed.Healthcare is one industry where there are severe issues with emotional burnout. Surveys of more than 20,000 U.S. physicians showed almost a 50 percent burnout rate over a three-year period.Studer connected this to the origins of his book. “I think employees, leaders, any organization in healthcare, we start with a pretty full emotional bank account...but I think unfortunately, in healthcare, if we don't replenish it all the time, there's so many more withdrawals than deposits. So, the book was really meant about how do we replenish ourselves, and then if we replenish ourselves, how do we replenish others?”Stevenson and Studer also discuss...The inspiration for Studer's publicationEmployee engagement and how healthcare workplaces can tackle issues that contribute to burnoutThe importance of belonging in healthcareStuder stated, “I think in healthcare, we've got to narrow that scope of what we're asking managers to do right now because of the experience level. And maybe, someday, we can go back to a lot of stuff. But today, we call it ‘less equals always.' And we do something always, we get the consistency.”Quint Studer is an experienced founder who has worked in professional training and coaching. He is Co-Founder of Healthcare Plus Solutions Group, Founder of Studer Community Institute, and Owner of the Pensacola Blue Wahoos. Studer is also author of The Calling: Why Healthcare is So Special. Some of Studer's past positions include CEO of Holy Cross Hospital in Chicago and Senior Vice President of Business Development of Mercy Hospital in Wisconsin. Studer has a B.S. in Special Education and Teaching and an MS in Education, both from the University of Wisconsin-Whitewater.