My Job Here Is Done - Career Success Podcast

WHAT ARE WE TALKING ABOUT TODAY?  The buzzword “quiet quitting” was coined during the pandemic when overworked employees felt underappreciated and struggled to find ways to achieve work/life balance.  We talk about this trend and how a similar leadership trend, #missingmanager, affects the workforce and your business.WHAT TOPICS DO WE COVER?* What is “Quiet Quitting,” and why is it happening* What are #missingmanagers, and how do they affect their employees and business* We discuss the Harvard Business Review article about why the workplace is changing, including a description of The Five R's* We talk about other employment changes occurring now and how they affect employees and leadersWHAT'S THE TAKE-AWAY? Quiet Quitting isn't about quitting. Instead, it is a mindset where employees are fulfilling their job duties but not going above and beyond to achieve work/life balance.  #missingmanagers  have a similar mindset where these managers do the bare minimum to get by at the expense of their employees.  Both of these trends affect your employees and business.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:FastCompany: The 25 best and worst work trends of the past 25 years: https://www.fastcompany.com/90558785/the-25-best-and-worst-work-trends-of-the-past-25-yearTechTargetArticle: https://www.techtarget.com/whatis/feature/Quiet-quitting-explained-Everything-you-need-to-knowHarvard Business Review (HBR) The Great Resignation Didn't Start with the Pandemic https://hbr.org/2022/03/the-great-resignation-didnt-start-with-the-pandemicWHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with the challenges of business and celebrating their career successes differently. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there may be substantial value for others based on those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?  Finding solutions to large problems or big goals is greatly simplified by using the One Percent Rule of tackling one small piece at a time to make the goal or problem more easily achievable.  WHAT TOPICS DO WE COVER?* What is the One Percent Rule* How to apply the One Percent Rule to business or your personal life* Examples of how some famous people describe the One Percent Rule to achieve success* Dave shares his own personal One Percent Rule story* Dave and Kelli demonstrate why they chose a career in business over singingWHAT'S THE TAKEAWAY? The One Percent Rule is a great way to achieve goals or solve problems that seem insurmountable.  Break them apart into easily tackled small pieces and watch how quickly you successfully reach the finish line.  Famous people describe it, sing about it, write about it, and we've done it - you can too!WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Businessinsider article on successful people over 40: https://www.businessinsider.com/24-people-who-became-highly-successful-after-age-40-2015-6#julia-child-worked-in-advertising-and-media-before-writing-her-first-cookbook-when-she-was-50-launching-her-career-as-a-celebrity-chef-in-1961-14Article by James Clear on focus: https://jamesclear.com/narrow-focusBernie's Batteries episode on My Job Here Is Done Podcast:https://www.myjobhereisdone.com/bernies-batteries/Thanks to Greg for the Geeeeeeetar help!WHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with the challenges of business and celebrating their career successes differently. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there may be substantial value for others based on those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?  Rules. Why we need them, why they are important to our leadership, career, and business growth, and why people generally don't like rules.WHAT TOPICS DO WE COVER?* Where rules started (hint - pretty long ago)* Some of our first learned rules* Meep Meep (the rules of the Roadrunner)* A better way to communicate rules that help people follow them* 111-year-old business rules that remain super-valid todayWHAT'S THE TAKEAWAY? Rules are necessary, but we communicate them in ways that make rules seem bad to some people. Fix the communication aspect, and rules will become just a common sense part of a happy existence.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Hammurabi's Code: An Eye for an Eye …:  https://www.ushistory.org/civ/4c.aspThe Chicago Telephone Company's 1911 Work rules: https://themonitoringassociation.files.wordpress.com/2016/04/rules-for-troublemen-chicago-telephone-company-october-28-1911.pdWHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with the challenges of business and celebrating their career successes differently. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there may be substantial value for others based on those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?  There are many benefits to communicating with empathy both for yourself and your employees - and it's free!  You already know how to be empathetic, so bring that to work and enjoy the benefits of empathetic leadership while you propel your career or business forward.  WHAT TOPICS DO WE COVER?* Resources available to learn about being an empathetic leader* The difference between sympathy and empathy * Examples of communicating with and without empathy* Benefits of incorporating empathy into your leadership styleWHAT'S THE TAKE-AWAY?Empathy in leadership does not necessarily mean you become soft and ineffective, empathy can transform you into the best leader you can be, and your employees will respond with hard work and loyalty.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Kellogg School of Management at Northwestern Universityhttps://www.kellogg.northwestern.eduCenter for Creative Leadership article https://www.ccl.org/articles/leading-effectively-articles/empathy-in-the-workplace-a-tool-for-effective-leadership/Forbes - 8 Habits of Highly Empathic Leaders https://www.forbes.com/sites/melodywilding/2019/08/05/8-habits-of-highly-empathetic-leaders/?sh=6e635aaf6de7Southern New Hampshire University - Empathy in the Workplace https://www.snhu.edu/about-us/newsroom/career/empathy-in-the-workplaceThe Center for Creative Leadership - Empathy in the Workplace - A Tool for Effective Leadership* By: William A. Gentry, Todd J. Weber, and Golnaz Sadri https://cclinnovation.org/wp-content/uploads/2020/03/empathyintheworkplace.pdf?webSyncID=e4781152-5d5e-ee90-bba9-b515d6193e00&sessionGUID=4b9a9487-12ac-056a-421b-e482a0a4823dWWD - Women Wear Daily - The Many Benefits of Leading with Empathy https://wwd.com/business-news/business-features/empathy-leadership-report-1235063067/WHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with the challenges of business and celebrating their career successes differently. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there may be substantial value for others based on those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?  The competition is not scary, and we explain why in this episode.  Your competition is merely other people with a range of competencies.  Most of us grew up thinking certain jobs or careers were for special people only.  Not true!  Don't allow fear to hold you back in your career decisions or choices.  WHAT TOPICS DO WE COVER?* There are no careers or jobs reserved for special people only* There is a range of competency in every job category* We share personal stories about competition in careers and endeavors that can propel careers* We describe how fear of competition can mask your abilities and hold you back * We discuss how the competition is not that scary!WHAT'S THE TAKE-AWAY?The competition in your workplace is not scary.  Be confident in your abilities, and don't let fear get in the way of your career success.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Celebrities who own Islands (People Magazine)https://people.com/home/celebrity-private-islands/WHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with the challenges of business and celebrating their career successes differently. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there may be substantial value for others based on those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?  Speaking to others clearly and effectively, in a way to make your point simple and memorable, is an art of communicating. Conveying messages to your business team in a concise fashion means better career success and faster business growth. Think, “One Thought to a Rap” - we explain it all in this podcast episode.WHAT TOPICS DO WE COVER?* Kelli insists on embarrassing Dave by digging up some of his old DJ airchecks* Dave's experience as a Disc Jockey provided a valuable life lesson on communicating* We discuss the “One Thought to a Rap” rule and tell a story or two* Tips on how to apply One Thought to a Rap in your careerWHAT'S THE TAKE-AWAY?If you apply the rule “One Thought to a Rap” you will find that people respond better to the point you're trying to make.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Following the careers of Casey Kasem, Wolfman Jack, Ryan Seacrest, Rick Party, and Delilah, as disc jockeys.Brainworld Magazinehttps://brainworldmagazine.com/how-your-brain-processes-language/Lesley Universityhttps://lesley.edu/article/why-brain-overload-happensWHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with the challenges of business and celebrating their career successes differently. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there may be substantial value for others based on those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?  Recessions and the adverse effect they can have on unprepared businesses. Thankfully, on average, recessions last less than a year and rear their ugly head only once every 5-6 years. Recessions are always temporary, and survivable, but you plan way ahead. Plus, that planning will help your business in the long run and during the good times too.WHAT TOPICS DO WE COVER?* Elon Musk and Mark Zuckerberg made headlines with panic messages.* We look at the damage that can be done to your workforce if there's panic. * We define the term recession and look at occurrence statistics.* Why you should look at preparing as a business problem that needs no recession.* Ways to mitigate the impact on employees and business during bad times.* How outsourcing can help* The ABCs of Cultivating, Closing, and CuttingWHAT'S THE TAKE-AWAY?Don't panic when you hear a recession may be imminent, it's just like experiencing a bad year in business. But if your prepare ahead of time for the eventuality of a bad year, you'll soar past the competition and win.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Article in the New York Times about Mark Zuckerberg's warning to 78000 employees: https://www.nytimes.com/2022/07/01/technology/meta-facebook-mark-zuckerberg.htmlArticle in Business Insider on Elon Muck's “super bad” feeling and superbad message to employees: https://www.businessinsider.com/tesla-is-sacking-staff-who-recently-started-withdrawing-job-offers-2022-6Wikipedia definition and statistics on recessions: https://en.wikipedia.org/wiki/List_of_recessions_in_the_United_StatesWHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with the challenges of business and celebrating their career successes differently. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there may be substantial value for others based on those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?  Comp Creep - Runaway Pay - Compensation plans that hurt your company and your employees. We ask … How can a person earn a $100K annual salary for being a receptionist in a small company? We show you how it happened,  why it shouldn't happen, and how to fix it before it happens in your business.WHAT TOPICS DO WE COVER?* Meet Archie and April, a couple we met on the beach who inspired this episode* One started as a new receptionist 20 years earlier and was let go recently* Their ending salary for the receptionist position was over $100k annually* We discuss compensation plans that can promote pay-band anomalies* We offer a few ideas on how to create compensation plans that work for todayWHAT'S THE TAKE-AWAY?Compensation plans can be complicated to the point where you lose control of costs or disincentivize employees. We discuss ways to make compensation and incentives rewarding, controllable, and fair.WHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here  to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? The old verbiage of the customer is always right and the customer comes first can actually damage your business, employee morale, and customer satisfaction. Businesses must determine whether potential customers are a good fit for them and if the business is a good fit for the customer for both to be successful.  When employees come first, they will delight customers who will feel as if they come first.  This is a win:win for the business, customers, and employees.WHAT TOPICS DO WE COVER?* Challenging the old sayings, the customer comes first and the customer is always right* Personal stories about the consequences associated with these philosophies* Where the phrase, “the customer is always right” originated* Examples of how taking on a customer who is not a fit can damage your business success and employee morale* How implementing an “employees come first” mindset is a win:winWHAT'S THE TAKE-AWAY?We believe the customer is not always right nor do they always come first.  Customers must fit your business and your business must offer products or services that fit customer needs.  When businesses put employees first, the employees provide a customer experience where customers feel like they come first and everyone wins!WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Harry Gordon Selfridgehttps://en.wikipedia.org/wiki/Harry_Gordon_SelfridgeWHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Employee feedback and why it's often sugar-coated or not fully honest; and by honest we mean brutally honest. It's essential for leadership career success and business growth for employees to not fear anything when asked to provide input and opinion, but often they feel there will be consequences if they speak out. We look at this problem in detail.WHAT TOPICS DO WE COVER?* Trust in Leadership and its importance to employee feedback* Our Top 5 FEAR factors and some mitigation strategies* When not to ask for feedback; wrong venue - wrong time* Some troubling statistics about how employees view managers* Is it true “You can't handle the truth!” as a leader asking for feedback?WHAT'S THE TAKE-AWAY?Employees have valuable - read critical - information that leadership can use to better the business fast, but often it's sugar-coated or withheld due to a set of real employee fears. If you break those fears down, address them properly, and change a few old-fashioned ways, you'll be surprised at what you can learn.  WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Forbes: Ten Shocking Workplace Facts You Needed to Knowhttps://www.forbes.com/sites/davidsturt/2018/03/08/10-shocking-workplace-stats-you-need-to-know/?sh=169716af3afeHarvard Business Review: Why Employees Are Afraid To Speakhttps://hbr.org/2007/05/why-employees-are-afraid-to-speakMy Job Here Is Done podcast episode: Lookie Here - It's Dunning-Krugerhttps://www.myjobhereisdone.com/lookie-here-its-dunning-kruger-in-the-flesh/WHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here  to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Doing more with less is actually Doing More With Stress. COVID forced us to make what we thought would be temporary changes, and our teams stretched to adapt - they did a great job! But what we thought was temporary now seems permanent and it's taking a toll on mental health and promoting the Great Resignation. It's now Doing More With Stress and we need to fix it.WHAT TOPICS DO WE COVER?* The difference between doing more with less and doing more with stress.* How COVID pushed our workforce to the breaking limit* It's over - most people are done going the extra mile for no reward* A story or two on how we have adapted and why it's not working any longer* A layman's medical view of Stress and how it affects the human body* The effects of Doing More With Stress on the Great Resignation.WHAT'S THE TAKE-AWAY?When COVID first changed everything in business, our teams adapted to the situation by expanding their roles, doing more with less, and keeping our businesses running. But most people believe business needs to return to normal now, and doing more with less has morphed into a mental health issue we're calling "Doing More With Stress" and it's killing our workforce.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:The impact of stress on body function: A review: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5579396/“Should I Stay or Should I Go” episode on My Job Here Is Done: https://www.myjobhereisdone.com/should-i-stay-or-should-i-go/“Work:Life Balance? I'm NOT in the Mood!” episode on My Job Here Is Done: https://www.myjobhereisdone.com/work-life-balance-im-not-in-the-mood/WHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here  to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Working for yourself. We think that many people are very capable of pulling this off, but some don't naturally have what it takes. We talk about how you can see if you're ready to take the next step in self-employment for your career success by taking a simple assessment during this podcast.WHAT TOPICS DO WE COVER?* Why is working for yourself getting more popular?* Some stats from the US Bureau of Labor Statistics* What is “Gig Work” and what is a “Gig Economy”* Examples of self-employment opportunities* A story about Kelli's switch to starting her own business* Chuck Fresh, our voice artist, is highlighted* Are you ready to be an entrepreneur? The self-assesment - Good Luck!WHAT'S THE TAKE-AWAY?Working for yourself is a great way to soar in career success. Growing and managing your business can be very rewarding - IF you have the right stuff going into that journey. You can't do it 'half-assed' - but a lot of people try, and then fail. How can you pull it off? We give you the clues.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Investopedia definition of Gig Economy: https://www.investopedia.com/terms/g/gig-economy.aspBLS Datahttps://www.bls.gov/careeroutlook/2014/summer/art01.pdfFiveer -  https://www.fiverr.com Upwork - https://www.upwork.com and Freelancer -   https://www.freelancer.comVoice actor and professional announcer, Chuck Fresh:https://www.chuckfresh.com“My Dad ran a business, My Dad ran a Company” episode on My Job Here Is Done: https://www.myjobhereisdone.com/my-dad-ran-a-business-my-dad-ran-a-company/Jim Rohn (Wikipedia) https://en.wikipedia.org/wiki/Jim_RohnBlog Article “Are You Ready to be an Entrepreneur?” from My Job Here Is Done: https://www.myjobhereisdone.com/blog/are-you-ready-to-be-an-entrepreneur/WHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here  to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Pissed off customers and why great customer service is essential to career success and business growth. We look at why customer service fails to deliver so often and some ways you can use to do a better job. We look at the metrics of CAC, LTV, and Churn, and learn about the terror of a customer who invokes “Plan T.”WHAT TOPICS DO WE COVER?* A story about Kelli's recent bad experience with a software company* Examples of some easy Customer Service math that proves a few points* We define CAC - Customer Acquisition Cost, LTV - LifeTime Value, and Churn* An example of a restaurant's losses due to poor customer service* What is Plan T?* Small customers are more important to please than most large customers* A few suggestions on how to easily avoid costly bad customer experiencesWHAT'S THE TAKE-AWAY?Customer service, not just good - but great customer service - is vital to business and career success. To make this work for you, you need to invest in customer retention programs as much or more than you invest in new customer acquisition. We offer some real-world advice. WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:The R in CRM means Revenue episode: https://www.myjobhereisdone.com/the-r-in-crm-means-revenue/The definition of (CAC) Customer Acquisition Costs: https://en.wikipedia.org/wiki/Customer_acquisition_costThe definition of (LTV) Customer LifeTime Value: https://en.wikipedia.org/wiki/Customer_lifetime_valueWHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Asynchronous Work, also known as Async Work, is a fast-growing and popular way to engage your teams and workforce. As you listen, it may initially sound like this change won't work for your business, but give it a chance - we think we'll help change your mind. Async, which has elements of LEAN and AGILE methodologies is a great new process of workflow for career success and business growth - and how about them Moo's!WHAT TOPICS DO WE COVER?* Synchronous vs Asynchronous work examples* How texting and on-line forums changed our work-flow* Why an old episode of the US TV show ‘I Love Lucy' nails it!* An easy way to test if async work can work for you* A great example of an Async Work document from GitLab  WHAT'S THE TAKE-AWAY?Async work is more than possible, it may be essential as we adapt to the changes from Covid. Asynchronous work is preferred by the new generation of employees and if you don't know enough about Async work, it a good idea to explore it. WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:I Love Lucy clip Lucy and the Chocolate Factory https://youtu.be/NkQ58I53mjkGitlab: How to Embrace Async Communications: https://about.gitlab.com/company/culture/all-remote/asynchronous/HBR Remote Work Should Be (Mostly) Asynchronous: https://hbr.org/2021/12/remote-work-should-be-mostly-asynchronousWHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? The SPIFF - is it an Incentive to fail? SPIFF, SPIF, or SPIV are all the same form of a short-term bonus paid to employees that may be used inadvertently to cover up a bigger problem. SPIFFs can be distracting to your leadership career success and business growth. On this podcast episode, we have two stories to tell that are all about that SPIFF and a suggestion for an alternative.WHAT TOPICS DO WE COVER?* We thank listener Jared for his question about the purpose behind the SPIFF.* What is the definition of a SPIFF, SPIF or SPIV and what does it stand for?* Are SPIFFs really as useful and effective as they're made out to be?* The negative effects of SPIFFs on long-term behavior and business growth.* A story about the “Distracting Injury” and how it relates to SPIFFs.* A Good SPIFF example.* The law and IRS issues behind the SPIFF.* Alternatives to consider.WHAT'S THE TAKE-AWAY?SPIFFs are often used to try to correct a bigger problem and they often fail to help. Instead, look more closely for the root of the problem and correct that. WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:We mentioned a quote from NATHAN BONILLA-WARFORD, OD, here: https://www.reviewob.com/research-says-spiffs-incentives-dont-work-are-you-using-them/WHO ARE DAVE AND KELLI?An entrepreneur and intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. HOW TO WORK WITH USUltimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!If you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, AND you like to play to win in business or soar to new heights in your personal career success - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Workplace Bullying. It's a growing problem in business that often hides in plain sight and is more than just an employee problem. We share a troubling story about this, discuss the current state of the employment laws, and offer some unique suggestions and resources to help mitigate bullying in the workplace.WHAT TOPICS DO WE COVER?* Remember when bullying was just a kid's thing?* Some troubling statistics on Bullying in the workplace* We tell a story of a friend's encounter with upper management bullying* Introduce the Workplace Bullying Institute as an excellent resource* Expose how “bullying” is not necessarily “harassment”, per se* We discuss the laws - or lack thereof - on workplace bullying* Offer a new step in the chain to help businesses avoid problems with bullyingWHAT'S THE TAKE-AWAY? Workplace bullying is reported more and more by employees of businesses of all sizes. Currently, organizations, in general, are not prepared for the effects of this troubling trend called workplace bullying. We provide some resources and tips to help with this often elusive form of employee harassment.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:How to Identify and Manage Workplace Bullying at Healthline: https://www.healthline.com/health/workplace-bullyingWikipedia definition https://en.m.wikipedia.org/wiki/Workplace_bullyingWorkplace Bullying Institute site: https://workplacebullying.org/WBI Healthy Workplace Bill draft https://healthyworkplacebill.org/Massachusetts Bill S.2448 on Workplace Bullying https://malegislature.gov/Bills/190/S2448Puerto Rico Anti-Bullying Law https://www.stopbullying.gov/resources/laws/puerto-ricoUS Civil Rights Act https://www.dol.gov/agencies/oasam/civil-rights-center/statutes/civil-rights-act-of-1964#:~:text=The%20Civil%20Rights%20Act%20of%201964%20prohibits%20discrimination%20on%20the,hiring%2C%20promoting%2C%20and%20firingMy Job Here Is Done podcast on Work-Life Balance https://www.myjobhereisdone.com/work-life-balance-im-not-in-the-mood/These books were referenced or mentioned in this episode and are worth checking out: Please note: As an Amazon Associate we earn from qualifying purchases at no additional cost to you, so thank you!BullyProof Yourself At Work (DoubleDoc Press, 1999) Gary and Ruth Namie Here's our affiliate link to it on Amazon: https://amzn.to/3vXyJ6uThe Bully At Work (Sourcebooks, 2009) Gary and Ruth NamieHere's our affiliate link to it on Amazon: https://amzn.to/3OQBZZSThe Bully-Free Workplace (Wiley, 2011) Gary and Ruth Namie, et. alHere's our affiliate link to it on Amazon: https://amzn.to/3LFq92JThe Complete Guide to Understanding, Controlling and Stopping Bullies & Bullying at Work A Guide for Managers, Supervisors, and Co-Workers by Margaret R. Kohut MSWHere's our affiliate link to it on Amazon: https://amzn.to/3vBko0tWHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve AND you like to play to win in business or soar to new heights in your personal career success - click here  to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Overusing tools like PowerPoint in your presentations. Most people use these tools as a crutch thinking that it helps the presentation. Sometimes they do, but often they distract from the message. Career success and business growth rely on you being YOU! You are the star of the show, and you don't always need Mother's Little Helper to shine through. We show you a few ways to break your addiction.WHAT TOPICS DO WE COVER?* We DON'T cover tips on how to use PowerPoint better!* We DO talk about the ways PowerPoint can be used effectively.* Use the Rolling Stones's song Mother's Little Helper to illustrate our point.* But we emphasize how to avoid using PowerPoint as a crutch* Examples of how you can shine without using a slideshow* Break the addiction of using a presentation tool in a sales pitch* Show you a real-life example of a non-slideshow presentation.WHAT'S THE TAKE-AWAY? PowerPoint and other slideshow tools can be significant assets - sometimes. But more often than not, they're not needed. They distract from your message, dilute your brand, and bore the audience. You can change that and be a better presenter by breaking the addiction.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:We mentioned these resources in the podcast:Microsoft PowerPoint  https://www.microsoft.com/en-us/microsoft-365/powerpointWikipedia Mothers Little Helper song by the Rolling Stones https://en.wikipedia.org/wiki/Mother%27s_Little_HelperWHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem AND you like to play to win - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Work-Life Balance - what is it exactly? Is the word “balance” confusing us into thinking that the hours we spend working and the other hours we spend in life should equal each other? Yes, many people believe that, and unfortunately, it's not that easy. In fact, the math doesn't work out at all. You can't have a work-life balance if you try to calculate a formula for it, but you can have a work-life balance if you work to change your mood in life. WHAT TOPICS DO WE COVER?* When did we start to worry about work-life balance?* We do the work-life math calculation - and it doesn't work out.* Work is essential for life; you usually spend most of your time working* Work-Life balance is not a math formula - it's a mood you feel.* Employers need to enable work-life balance programs. We offer some tips.* How can you change the mood your employees feel about working?* How can you use mood-altering methods to achieve a genuine work-life balance?WHAT'S THE TAKE-AWAY? You only have so much time in a week to devote to everything in your life - including your need to work. For most of us, work will always consume the majority of our available time. Even so, being in a state of happiness at work and at home is possible if you can be in the right mood for both. If you achieve that mood - you forget about and don't recognize an imbalance.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Alicia Nortje, Ph.D. Work-Life Balance in Psychology: 12 Examples and Theories. Alicia Nortje, Ph.D., is a Postdoctoral Research Fellow in the Department of Psychology at the University of Cape Town, South Africa. https://positivepsychology.com/what-is-work-life-balance/We mentioned these resources in the podcast:Glassdoor https://www.glassdoor.com/Fairygodboss https://fairygodboss.comCareerbliss https://www.careerbliss.comHere is a draft position statement for a company Ombudsmen, as we discussed in the podcast:NAME OF PERSON - is Acme's Ombudsman and reports directly to the CEO. The role of the Ombudsman at Acme is to have a confidential and impartial teammate available to anyone who has a deep concern about the organization. Concerns could be centered around a policy, a practice, or a person at any level in our business. The guarantee of the Ombudsman is confidentiality and approachability for all, in an informal setting and as an advocate for fairness and equity. The only advice we offer on when it's proper to use the Ombudsman over talking to your manager or HR first is when you alone feel those other options are not your best choice.WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Listening to your inner voice. Do you ever get a hunch? Sure you do - everyone does. It's that intuition-like sensation deep inside of you that tries to sway your decision … and then the hunch you had was right! Maybe you've said … I have a bad feeling about this … and got out of trouble in the nick of time  - that's also a hunch. Hunches are not guesses, they are rooted in fact and should be taken seriously.  Listen to this podcast episode as we look at hunches, what causes them, and the power that 5-second decisions can have on career success and business growth.WHAT TOPICS DO WE COVER?* The 5-second‘ food rule' (ya, that's just for fun)* The trouble with squirrels (oh yes, they have big problems!)* Intuition - hunches - are not just a guess.* There is scientific evidence that hunches are rooted in subconscious facts* Trust your gut feelings to make important business or career decisions* Follow Mel Robbins' 5 Second Rule and win more* A cool 5-second tool you can use today - The 5 Second Test websiteWHAT'S THE TAKE-AWAY?We believe strongly in trusting your instincts - going with your gut reaction - letting hunches guide your important decisions, especially when time is of the essence, or you have to make an instant decision to survive. Your professional development and career growth in business take on a new and huge advantage when you use the power of hunches. WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:- Hodgkinson GP, Langan-Fox J, Sadler-Smith E. Intuition: a fundamental bridging construct in the behavioural sciences. Br J Psychol. 2008 Feb;99(Pt 1):1-27. doi: 10.1348/000712607X216666. PMID: 17559716.- University of Leeds. (2008, March 6). Go With Your Gut -- Intuition Is More Than Just A Hunch, Says New Research. ScienceDaily. Retrieved April 7, 2022 from www.sciencedaily.com/releases/2008/03/080305144210.htm1 - The 5 Second Rule, by Mel RobbinsHere's our affiliate link to it on Amazon https://amzn.to/3rdqOjYPlease note: As an Amazon Associate we earn from qualifying purchases at no additional cost to you, so thank you!Mel Robbins is one of the leading voices in personal development and transformation and a New York Times Bestselling author. Her work includes "The High 5 Habit," "The 5 Second Rule," four #1 bestselling audiobooks, the #1 podcast on Audible, as well as signature online courses that have changed the lives of more than half a million students worldwide.2 - The 5 Second Test Websitehttps://usabilityhub.com/product/five-second-testsFive second tests are suitable for determining if users' first impressions of your page are on point.  This includes answering questions like:What is the purpose of the page?What are the main elements you can recall?Who do you think the intended audience is?Did the design/brand appear trustworthy?What was your impression of the design?WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? We go letter by letter through the CRM. If you work with customers in sales, support, or literally in any fashion, you likely use a CRM, and as your business grows you'll depend on ‘C' - the Customer data portion of the system. You also rely on the ‘M' for Management of the information stored, producing reports, and reminding you of important customer-related events. But your career success and advancement depend on knowing that the ‘R' in CRM - means Revenue! WHAT TOPICS DO WE COVER?* Define the role of the CRM in business* You know that most businesses that use a CRM are wasting 80% of its power?* A story about how a CRM could have cost $2.6 million dollars in valuation loss!* What does the C mean?* What does the M mean?* And the star of the show  - we define the R - it means Revenue.* We give real examples of how adding more R to the CRM drives success.* And of course, we know that the R stands for Relationship, but do you?* How to make the relationship come alive and make you more Revenue.WHAT'S THE TAKE-AWAY?We think that most CRM investments are largely wasted because we don't spend enough time perfecting the R part of the system.  We highlight the problems and the fixes to help you make more revenue.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Salesforce CRM https://www.salesforce.comMicrosoft Dymanics https://dynamics.microsoft.com/en-us/SAP CRM https://www.sap.com/products/crm.htmlOracle CRM https://www.oracle.com/cx/what-is-crm/Zoho CRM https://www.zoho.com/crm/Hubspot CRM https://www.hubspot.com/products/crmSugar CRM https://www.sugarcrm.comPipedrive CRM https://www.pipedrive.comCloze CRM https://www.cloze.com WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” podcast is the result. Ultimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.

Here's a sampling of some of the highlights we have on the business success and career propelling podcast My Job Here Is Done. This Sneak Pique (clever?) is all about getting new listeners to know us better. We have a memorable way of telling stories about business growth and bringing forward solid career advice for those climbing the career ladder of success. We hope you'll subscribe so you don't miss a thing! You can listen to My Job Here Is Done everywhere podcasts are available. You can listen on Apple Podcasts, Spotify, Google Podcasts, Goodpods or your favorite app. You can also hear us on your SmartSpeaker - just say Hey Siri | Hey Google | or "Alexa, play the latest episode of the podcast My Job Here Is Done."You can find our official website here, and we're all over social media, just search for myjobpodcast.Thanks for listening!Dave and Kelli

Hi - We're Dave and Kelli and both of us are excited to introduce you to the podcast My Job Here Is Done™.Our podcast is all about career success through entertaining storytelling. Our stories are all about people who grew their careers from watching others make good, or incredibly bad decisions. As your hosts, we often have contrasting views due to our different career paths, but we both are driven, ambitious, and committed to success which makes for lively, fun, and informative listening.  Many of our stories come first-hand from Dave's decades of experience starting and running businesses, including his journey of taking one of his companies public. Kelli, on the other hand, clawed her way through a quagmire of career politics while raising a family and then earning her MBA after her kids went off to college themselves. So, if you are an intrapreneur, that ambitious employee looking to advance your career, or an entrepreneur who is growing their own company and you're not quite in the "1 percent club" - My Job Here Is Done is for you!The content is not like classroom teaching or showing the “steps", it's about provoking A-HA and WTF moments; those new ideas where you can almost see that light bulb flip on over your head. VERY IMPORTANT MUST-READ NOTE: This podcast does not have Kumbaya moments. There will be no hugging, hand-holding or everyone deserves a trophy stuff -- we keep it real. The fact is we succeed only if you grab a pearl of wisdom or a solid idea that you or someone you know can use during each episode. When that happens - and it will - then My Job Here Is Done!

WHAT ARE WE TALKING ABOUT TODAY? Friends buy from friends, and we're not just talking about buying or selling something tangible to one another. Doing business with someone else is not just transactional; it's both emotional and humanistic. To quickly get to that special tipping point where a business transaction is even possible, we believe creating a casual friendship is the first foundation you need to establish. Friendship trumps salesmanship, we show you how to make it work for you.WHAT TOPICS DO WE COVER?* Our thesis is that, in the end, friends buy from friends.* How do you, as a buyer, make friends with the salesperson to your advantage?* How do you, as a salesperson, leverage friendship to make more sales?* Tips on how to create a casual friendship that is genuine.* A short story on buying a triple yellow Ford Mustang.WHAT'S THE TAKE-AWAY?You will sell more if you're in sales. You will buy with more confidence if you're purchasing something of value. Plus, in business you will keep customers longer, have a better culture, and you'll make more profit if you embrace the concept of friendship in your business.WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? Curiosity! Did curiosity really kill the cat - or does curiosity attract the cat? In your own career or your business' growth, success relies on piquing and holding interest with your customers and the people you work for and with. In this podcast episode, we show you how to use the power of curiosity to your advantage. Our short guest segment called “Just One Question” invites marketing guru Patrick Byers to look at curiosity and its effect on emotional decision-making and persuasion. WHAT TOPICS DO WE COVER?* What makes the sensation of curiosity so powerful yet so underused.* You can rephrase a statement using curious terms and get better results.* Effective marketing is simply creating curiosity in everything you do.* Learn about Puffery and Factsplaining.* We show you ways to lead customers and prospects through your CTA journey.* Our guest Patrick Byers talks about cynicism and its effects on decision making.* Want a raise? A promotion? - we show you a better way to approach the issue. WHAT'S THE TAKE-AWAY?After you listen to this episode, we hope you'll appreciate the real benefits of working with a focus on creating curiosity in everything you do. Creating curiosity will help you grow your business, it will help you climb the career ladder of success, and it's fun to create. WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Wikipedia on the origin of the idiom 'Curiosity Killed the Cat' https://en.wikipedia.org/wiki/Curiosity_killed_the_catA little about John Wanamaker https://en.wikipedia.org/wiki/John_WanamakerThanks to our special guest and friend Patrick Byers, marketing guru and founder of Outsource Marketing - also known as Outmark - near Seattle, Washington, USA. https://www.outsourcemarketing.com - Patrick mentioned these two books in this episode:1 - The 7 Habits of Highly Effective People by Stephen R. Covey Here's our affiliate link to it on Amazon https://amzn.to/3uiNG1R2 - Speed of Trust: The One Thing That Changes Everything by Stephen M.R. Covey Here's our affiliate link to it on Amazon  https://amzn.to/3tyEeseAs an Amazon Associate, we earn from qualifying purchases at no additional cost to you, so thank you for clicking on the links to purchase these great products!WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and contrasting career paths, both struggling with challenges and celebrating their career successes differently. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY? On this podcast episode of My Job Here Is Done - we buckle in and take a virtual ride on your company's Customer Journey Pipeline and Sales Process. As we line up for the ride, we ask - does your potential prospect feel like they're on a wild roller coaster ride as they try to become your valued customer? Too often the answer is, yes, and it's not a fun ride at all. You're losing customers through a shake, rattle, and roll experience, of which you may not even be aware. So climb aboard - this podcast will help you smooth out the drama and get you more customers.WHAT TOPICS DO WE COVER?* The emotions a prospect can feel and discern about your business lead funnel.* We dive into a typical Customer Journey and point out bad experiences.* Kelli and Dave ride along while telling a marketing story that is humorously sad.* We take you on the Customer Journey roller coaster to see how it feels.* Tips on reducing the angst and confusion of a bad customer journey. WHAT'S THE TAKE-AWAY?To attract prospects to your great products and services, they need to be led along a lead journey that is super clear and provides them with constant curiosity. By doing that well, the prospect in your lead funnel will always want to take the next step. Then, once that prospect has gained enough trust and confidence to take the next steps into your selling process, the excellent marketing that got them to this point must convert to an equally excellent selling process. It needs to be smooth and free of distractions. This Customer Journey shouldn't feel like they're on a wild roller coaster ride, but it often turns out that way. You lose customers on that ride! Career success and business growth depend on maximizing the marketing and selling process. We tell a story in this episode that we hope will make you think more about the importance of the Customer Journey.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Salesforce.com:  Customer Journey Mappinghttps://www.salesforce.com/uk/blog/2016/03/customer-journey-mapping-explained.htmlSurvey Money: Take a walk in the customer's shoes.https://www.surveymonkey.com/curiosity/map-customer-journey-keep-customers-happy/WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and very contrasting career paths, both struggling with challenges and celebrating their career successes in very different ways. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're either building a great business or moving up the career ladder of success, and we absolutely know we can help!

WHAT ARE WE TALKING ABOUT TODAY? On this podcast episode, we see you're a bit distressed! It seems you suddenly had a valued employee resign. It's a big surprise and an even bigger hit to your team and your plans. We're pretty sure that employee asked themselves, should I stay or should I go before they made the decisions. But we wonder, did company leadership do everything they could to prevent them from leaving? We think not!WHAT TOPICS DO WE COVER?* Good reasons why good employees leave and why you should celebrate!* Good reasons why good employees leave and why you caused it!* Bad reasons to leave your job, and how to correct it.* The reasons why companies should invest in employee retention but don't.* Ways to create employee retention programs that work* A story about Keys To Success and Stars of the Show* We present a retention program called “Team R&R” (Reconnaissance and Reward)* Kelli and Dave try to make a singing career work, Greg plays gee-tar, they “Clash” a bit.WHAT'S THE TAKE-AWAY?If good employees are leaving your organization, AND this is too often a surprise to you - it most surely is an internal and widespread company problem that may be hiding in plain sight from you as a leader. Too often, companies disproportionally invest more in recruiting new talent than they do in retention of current, trained, and loyal talent. The mistake here is thinking that all is - good in the hood.Good employees can suddenly leave for really only two reasons: Reason #1 It's simply the right time for them to leave, and reason #2 they tolerated a workplace that was not fulfilling, to the point where they just had to leave. You can fix #2 … you should be celebrating #1.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Indeed:  How Long should you stay at a job​​Bureau of Labor Statistics Employee Tenure in 2020ADP Calculating the true cost to hire employeesWHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and very contrasting career paths, both struggling with challenges and celebrating their career successes in very different ways. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're either building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?On this episode of the My Job Here Is Done business and career success podcast, we talk about the old school of thought that you, a motivated professional, need to decide before starting your career whether you will go to college or accept a lower-paying job that does not require a degree. Conversely, as a manager, leader, or business owner, is requiring a college degree for most of your open positions really worth it? Are you getting better employees? We believe there are a lot of options in between.  WHAT TOPICS DO WE COVER?* You don't need to decide before starting your career whether you will go to college or accept a lower-paying job that does not require a degree.* We discuss the Opportunity@Work "Navigating with the STARs" report - (link below, read it!)* You can choose to be a STAR (Skilled Through Alternative Routes) and utilize a gateway job, gateway learning, and gateway education to advance your career prior to entering college if you end up needing a college degree at all!* There are a variety of options for adult learning outside of the traditional college experience. These college-level programs are designed to be very specific in nature and tailored to the fact that the attendees are already working for a living. Employers can grow and develop their workforce by embracing these alternative options called Executive Education.* Dave and Kelli share real-life stories about their personal, educational experiences and why they chose them. Education should come at the right time and in the right form for you - not necessarily on some false schedule just because that is the way it's always been done.* You are never too old to go back and continue your education - Kelli did, but just by the skin of her teeth :-)WHAT'S THE TAKE-AWAY?Consider all the options available before starting your career or hiring your next employee. There are many credible paths people can take on their way to success. They can choose to go to college and get a degree or be a STAR (Skilled Through Alternative Routes). Employers should embrace and value employees' skills without focusing on how they obtain them. (Mic drop)WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Opportunity@Work "Navigating with the STARs" reportElon Musk on college at BusinessInsiderLinkedIn Learning courses - these courses are great.Definition of Executive Education from WikipediaExecutive Education at RutgersExecutive Education at Northwestern University KelloggExecutive Education at VillanovaExecutive Education at Southern New Hampshire UniversityWHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, 'preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and very contrasting career paths, both struggling with challenges and celebrating their career successes in very different ways. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who "worked for the man like a dog for decades," and Dave, who "started or ran businesses all of his life," quickly realized there is substantial value for others in those combined experiences. The "My Job Here Is Done" Podcast is the result. Ultimately, you're either building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.

WHAT ARE WE TALKING ABOUT TODAY?On this episode of the My Job Here Is Done business and career success podcast, we ask and answer the question - Is there a difference between running a business and running a company? Spoiler Alert … YES! WHAT TOPICS DO WE COVER?* Dave and Kelli tell the real-life story about their Dads' career journey and how both took a different path in life, one running a business and the other running a company.* A business is a labor of love that requires the owner's constant attention and effort. Why?* A company is a self-sustaining system of - people who efficiently contribute, leaders who plan and guide, and processes and systems that feed the system information on a daily basis. Tell me more!* For the entrepreneur, understanding that difference and knowing how to tweak business drivers early on could help you make the right choice on how to achieve your long-term income stream.* For the intrapreneur looking for a challenge and opportunity to help grow your career, you need to know the difference between a business and a company so you can select the right environment in which to work and hone your leadership skills.* There are a few important business and company fundamentals that we discuss, including the importance and meaning of the Mission Statement. The need for well-known and written Values to help guide everyone, and then you need Goals to help everyone know when they are winners.WHAT'S THE TAKE-AWAY?Know the difference between a Business and a Company.If you, as the owner, stop coming to work in the “Business,” even for a short period of time, your income stops, and you might be on the verge of failure.However, you, again the owner, could leave for six months straight, turn off your cell and never check email, and when you returned to your “Company,” it would be flourishing. Your income never stops while you are gone.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:1 - We love the book “Rich Dad's Cashflow Quadrant by Robert T KiyosakiHere's our affiliate link to it on Amazon https://amzn.to/36hmJ6q2 - And Kiyosaki's classic Rich Dad Poor DadHere's our affiliate link to it on Amazon https://amzn.to/3hbcpit3 - We think Understanding ESOPs, 2020 Update Paperback by Corey Rosen and Scott Rodrick is an excellent reference and guide to Employee Stock Option Programs.Here's our affiliate link to it on Amazon https://amzn.to/3Ib48HlPlease note: As an Amazon Associate, we earn from qualifying purchases at no additional cost to you, so thank you!We referenced a previous episode of the My Job Here Is Done podcast; here's a link to it, called “When I look in the Mirror I see Elon Musk”You can also find the career success and business growth podcast My Job Here Is Done all over social media. Here are a few links to get you started - we appreciate any love you can give us.LinkedInTwitterFacebookInstagramQuoraYoutube WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and very contrasting career paths, both struggling with challenges and celebrating their career successes in very different ways. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're either building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.The My Job Here Is Done™ podcast, and these show notes are (c) 2022 2PointOh LLC.

WHAT ARE WE TALKING ABOUT TODAY?We're talking about improving your success rate - in a big way. Did you ever have an unusual amount of trouble completing a big and important project at work? As a manager, have you ever been disappointed in your employees' ability to get things done on their own?In today's episode of the My Job Here Is Done podcast, we discuss how your success in completing a project or task heavily depends on a balance between what we call ‘Span of Responsibility and Span of Control.' What does that mean? We answer that today as we discuss our definitions, ways to achieve an outstanding balance of both, and how to mitigate an imbalance between those two ideals.WHAT TOPICS DO WE COVER?* Our definitions around the terms Span of Responsibility and Span of Control and show examples of each* Reasons why Span of Responsibility and Span of Control must be in balance at the beginning of a project to ensure success* The importance of Span of Control, which is often missing in the balanced formula* These steps to help plan for a balanced Span of Responsibility and Span of Control:Define the task or project in one paragraphSelect the leader of the project Make sure that the leader has the time and desire to take on the project Send them the project description paragraph that you wroteHave a one-on-one verbal discussion to flesh out the detailsAsk what resources they need to be successful Define any hard limits and get them on the tableDiscuss the what-if scenarios. Make sure you both understand the points where things could take a turn in the wrong direction.And lastly, make sure the leader of the project knows they can come to you at any time for any reason* Ways to rebalance a failing project where the Span of Responsibility and Span of Control are out of whack* A really good book by Steven Poole on the origin and definitions around tones of business buzzwords - just for fun.WHAT'S THE TAKE-AWAY?You can be 100% more successful if you adopt our notion that the Span of Responsibility has to be in balance with the Span of Control. In our experience, a Span of Responsibility with a misaligned Span of Control is the number 1 and most significant reason why projects fail to achieve expected results. Leadership must provide both an outline of the responsibilities associated with a project, grant authority to make decisions, and provide the tools and resources needed for success. You can't have one without the other and expect great results.WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:Span of Control on Wikipedia https://en.wikipedia.org/wiki/Span_of_controlOur Affiliate Link to Who Touched Base In My Thought Shower https://amzn.to/35Zksg4 By Steven PoolePublisher ‏ : ‎ Sceptre | ISBN-10 ‏ : ‎ 1444781839 | ISBN-13 ‏ : ‎ 978-1444781830Please note: As an Amazon Associate we earn from qualifying purchases at no additional cost to you, so thank you!WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and very contrasting career paths, both struggling with challenges and celebrating their career successes in very different ways. Over the years, they noticed similarities in their stories about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” podcast is the result. Ultimately, you're either building a great business or moving up the career ladder of success, and we absolutely know we can help!HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve and believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us. 

In today's episode of the My Job Here Is Done podcast, we discuss the awful situation of having to fire someone. We also float some Pro Tips on how to make terminations expected, if required, and not a surprise event for the employee. WHAT TOPICS DO WE COVER?* The differences and proper uses of the terms You're Fired - We're Letting You Go, and We're Laying You Off.* Ideas on how to make careful but quick hiring decisions that merge naturally into a defined Orientation Period.* How to watch for early patterns of concerning behavior and advice on bidding a fast farewell, if necessary* How does employee termination affect your team, and what happens when you don't communicate well.* The difference between progressive discipline and performance improvement plans.* A story about how local government employees handle the “new guy boss” and literally change jobs, culture, and priorities every election cycle, and what we can learn from that.  WHAT'S THE TAKE-AWAY?Firing or letting go of employees is just a horrible event for everyone - nobody wins. We think you can minimize these events, grow a better workforce, and have an incredible culture of employee professional development if we add a bit of extra process and procedure. We'd love your feedback.  WE USED THESE RESOURCES:Besides our experiences that directly relate to this topic, we found the following resources very helpful in preparing for this episode:From Harvard Business Review: https://hbr.org/2020/03/firing-with-compassionFrom INC Magazine: https://www.inc.com/jeff-haden/how-to-fire-an-employee.htmlFrom our previous episode "Toss THIS Salad Out" https://www.myjobhereisdone.com/toss-this-salad-out/ WHO ARE DAVE AND KELLI?An Entrepreneur and Intrapreneur duo with street smarts, ‘preneurial' chops, and a penchant for storytelling.Dave and Kelli met as teenagers and have a life-long story of their own. They took separate and very contrasting career paths, both struggling with challenges and celebrating their career successes in very different ways. Over the years, they noticed similarities in the stories they shared about their work, the people they interacted with, and how business was conducted. Kelli, who “worked for the man like a dog for decades,” and Dave, who “started or ran businesses all of his life,” quickly realized there is substantial value for others in those combined experiences. The “My Job Here Is Done” Podcast is the result. Ultimately, you're either building a great business or moving up the career ladder of success, and we absolutely know we can help! HOW TO WORK WITH USIf you like what you hear in the podcast, we have more to share with companies that we work with. With the foundation of business experience from Dave and Kelli as a team, in concert with subject matter experts from the rich roster of smart people in our network, we have put these goals, culture themes, and operational processes you hear on the podcast to the test - and they work. If you have a complicated problem to solve, and if you believe in the balanced approach that the needs of the business must be aligned with the needs of employees - AND you like to play to win - click here to learn how you can work with us.

In this podcast episode of My Job Here Is Done we talk about survivor bias where the tendency is to study successful businesses, leaders, or outcomes and ignore the accompanying failures. However, analyzing the failures is where you will find the data you need to consider as you try to grow your own company or ascend the career success ladder. We had planned to do a podcast on failure analysis but we didn't have a great hook or story to tie into it. Out of the blue, our good friend and listener David Yanoshik suggested that we look at Abraham Wald's work during WWII and how he likely saved hundreds of pilots' lives and uncountable amounts of money for the US during the war.Well, co-host Dave is a pilot, and sure enough, that caught his attention, especially after co-host Kelli wrote the episode notes and brought the story to life. So thanks David Yanoshik, we tell you what you won for helping us at the beginning of the episode. Spoiler Alert - don't hold your breath.Abraham Wald, a statistician who worked in New York city was helping with the war effort during World War II, and he was on assignment with the military. Many of the United States military bomber planes were being shot down on missions over Germany.  The naval researchers knew they needed data to reduce the number of planes and pilots lost so they began to analyze the damage done to planes that safely returned from missions.  They painstakingly reviewed and diagramed the bullet holes on these planes and began to see a pattern.  You can see a picture of the data used for this, here.Most of the damage on the planes that were safely returned was done to the wings and body so the naval researchers at the time concluded that reinforcing those areas with armor would improve the likelihood of a safe return, so they began putting reinforced steel armor on those areas.Side note: You might wonder … why not just reinforce the entire airplane? The answer is you can't - aircraft fly by a carefully balanced equation of weight and center of gravity. Add too much overall weight and it won't fly, and add even a little extra weight, but placed in the wrong areas, and it won't fly.   The naval researchers we're thrilled with their scientific work, study, and solving of the problem. Until Wald stopped the process cold in its tracks after he was brought in to double-check the researcher's theory.He immediately pointed out the error in that thinking. The researchers only looked at the planes that returned from missions, not the ones that were shot down.  He looked at the data in a different way by analyzing both the planes that were shot down, and the ones that were not, and he came up with another solution - the successful solution.  Since the returning planes, the ones who survived, did not have damage to the places like the cockpit, the engines, and parts of the tail - he concluded those areas should be reinforced - not where the bullet holes were found on the planes that safely returned and were not shot down.  Brilliant - and it worked - and Survivorship Bias theory was born.My Job Here Is Done takes a look at how survivor bias relates to business and why we don't often look at and deeply analyze failure. We notice it's too inconvenient to study because the data is often hidden and hard to find.  But we also highlight how important it is to create the elusive and hard to define mixture of success we all call secret sauce.Co-host Kelli offers some sobering advice in this episode: “If you're not constantly troubled by the data you're getting, you are looking at the wrong data.”Most businesses and leaders that have failed, either suffered a single identifiable major mistake that is easy to find, or they succumbed to Death by a Thousand Paper Cuts - history shows failures are almost always at those two extremes.To succeed, to grow, to maintain that competitive edge, you must always be reinventing. Think how important that thought is when you look at companies long loved and now forgotten. Toys R Us, Palm Pilot, Pan Am, Woolworth's, Howard Johnsons, Radio Shack. All of these companies could have survived - actually should have survived - but they didn't - ask why? Here are some other links on the subject -  Bullet Holes & Bias: The Story of Abraham Wald Survivorship Bias - The tale of Forgotten Failures. and for the more technical minded - The Mathematician Who Helped Win WWIIHere is a more in-depth article: Why do we misjudge groups by only looking at specific group members?Visit the My Job Here Is Done website to listen to all of the episodes and learn how you can work with us if you like our thoughts and ideas.

On this podcast episode of My Job Here Is Done, we trash conventional performance reviews and have a lot of fun doing it!Why? Because of the way most companies and leaders do them, they suck for everyone involved and do little if any good. We'll tell you our reasoning for this opinion in the program.There are articles out there that lean toward not doing Performance Reviews at all. We think they have an important place, and although a common theme is “we do them just because,” performance reviews are not a cavalier “check a box” item. People's careers and growth depend on good feedback through performance reviews. In this podcast episode, we ponder this and come up with alternative ways to help with career success and business growth by suggesting ways to make performance reviews worthy of everybody's time and effort. We find that there are five basic forms of classic performance reviews, they are:The Autobiographical Review - this is where the employee writes a review of themselves. Really? All this can do is cause an argument with your manager.The Biographical Review - this is where the manager writes a review of the employee. And by reverse osmosis, this too can create an argument scenario.The 1 through 5 Review - the team member is pigeon-holed into a class between exceptional and brilliant - a 5 - down to worthless and waste of protoplasm - a 1 - and likely neither, but somewhere in between.The ScoreBoard Review - this ridiculous review considers everyone to be average and then the employee is placed above, or below average compared to the rest of the team. How is this helpful?The Everybody-Gets-A-Whack-At-Me Review - this is also known more commonly (but less humorously) as the 360 or full circle review. Here the employee hopes all the people he pissed off at the last meeting won't remember and will give him wonderful kudos on the review.There are other methods of performance reviews, but they all - except one - take a page from the playbooks of those just mentioned.The one different approach, and you can have a lot of variations to it, is the continuous review process. We talk about it in this My Job Here Is Done podcast episode. Continuous performance reviews have no schedule. They're not done yearly, quarterly or monthly. They are not supposed to be tied to salary or merit increases, and especially not to discipline - that's the job of the performance improvement plan. Continuous performance reviews are done as needed, as often (or not), as required. They are, in essence, check-in agreements. The agreement part is that the manager and the employee are in full agreement with the current performance and near-term expectations.We read a lot of articles as we prepared for this episode, but this one stood outVisit the My Job Here Is Done website to listen to all of the episodes and learn how you can work with us if you like our thoughts and ideas.

On this podcast episode of My Job Here Is Done, Dave and Kelli scan the plethora of business superhero books to see if they're worth reading. Well, the answer is maybe - but only at the right time, and when you're in the right mindset. Books like Steve Jobs, by Steve Jobs - Autobiography, Andrew Carnegie - Thrive, Arianna Huffington, or Losing My Virginity by Richard Branson are all exceptional. We love hearing about these great leaders - or, more appropriately - these great unicorns!As you know, a unicorn is defined as a mythical icon typically represented as a horse with a single straight horn projecting from its forehead. Unicorns in the business world are rare, and you'll likely never see one in person or become one.As entrepreneurs or intrapreneurs, we tend to idolize, heroize, even affectionately adore a few strangers, those celebrity business people who are just so exceptional (or lucky) that we call them “Business Unicorns.” People like Buffet, Sandberg, Rockefeller, Zuckerberg, and Gurley-Flynn are rockstars with personalities as large as their fortunes. The trouble we illustrate in this episode is that sometimes we read about them in their books or see their movies, we then try to emulate them, or want to be just like them! We think that's a bad thing to do.Well, the truth is it's not going to happen. You won't be ‘just like them,' and you can't and shouldn't try to be like them. (We're  pretty sure Elon Musk would tell you that same thing to your face.)  We've seen good people hurt themselves professionally by mimicking or acting like these unicorns during the ascending stage of their careers.This episode offers alternate suggestions that have worked for enthusiastic and driven people climbing the career ladder or running their businesses. We talk about starting local, visiting three successful companies in your hometown that have been operating for a while, and meeting the owners for a chat.  They have stories you need to hear, and they are relatable to you at the right time in your career trajectory. They are likely not in the One Percent Club, they probably don't own a jet, and they work each day just like you. Lots and lots to learn here.Kelli and Dave offer some general suggestions on reading to learn more about doing business well, but they focus on broad topics instead of people. Kelli's favorite book is Sydney Finkelstein's, “Why Smart Executives Fail (and what you can learn from their mistakes).” Amazon has it, here.Dave recommends a classic Dale Carnegie's, “How to Win Friends and Influence People,” also on Amazon, here  (Note: these are affiliate links, at no extra charge to you, we will earn a small commission) The show finishes with some words of encouragement and which are hopefully inspiring enough for you to give the advice a try. Thanks for listening!  If you like My Job Here Is Done, please tell a friend, leave some comments, and a 5-star review on your favorite podcast app, we'd really appreciate it!

On this podcast episode of My Job Here Is Done, we tread lightly - sorry, no, we stomp on the heart of - that one thing that always has bugged you … about you. Everybody has one, or two or twelve character flaws. But today, we are going to try to narrow in on just the one biggest flaw. We call it your personal FUBAR or your own SNAFU. It's the one thing that you've ignored, suppressed, denied, or feared all of your adult life. It's holding you back, it won't let you advance, it hurts inside and you might not even know why. In the end, you will need to figure it out someday, and the sooner the better.Ever listen to an old wise person who says something like this to you, “had I known that back then …?” That's the sound of a person who wished they found their SNAFU much earlier.We think your personal SNAFU can be tackled and defeated if we change the game in our favor. Kelli and Dave talk about the exact right point in time to make a change so it sticks and is effective. In the podcast, you'll hear that fixing the SNAFU problem is not about reinventing yourself, or taking a self-improvement class, or even trying to be a better version of yourself. Those are other challenges that can actually be improved on continuously - and you should be improving on them every day,No, the self-owned SNAFU needs proper timing and surgical precision to reverse. Speaking of timing, here are the three break-points we discuss:At the time you change your job positionAt the time you take on a job at a brand new companyAt the time you find yourself dealing with a life eventWe then talk about some common SNAFU's such as fabricating the truth (lying), or purposely creating conflict or having to always have the last word. We offer some suggestions about how to identify your own SNAFU's by reflecting on your past and focusing on changing things you are already aware of that need work. (you know what these things are) Also helpful is asking for feedback from people who know you well, or acting on the feedback that you received in the past and ignored.  Once you figure out the one thing you want to work on, stay on track by checking in with yourself as part of your daily routine, identify if you were successful and congratulate yourself, and take pride in your progress.  At the end of the day, you likely know exactly what you'd like to change but you resist for some reason, and usually that reason is that it's not the right time to make a visible or palpable change. Take advantage of those few times when you DO have that opportunity and work on just one thing, the BIG thing you've always wished you could change.  You'll be glad you did and so will everyone else around you.Visit the My Job Here Is Done website to learn more, contact us, and sign-up for very infrequent non-spammy tidbits by email if you'd like.Thanks for listening!Dave and Kelli  

On this podcast episode of My Job Here Is Done, we tell the Tale of Three Envelopes ... this could easily be the most important short story you need to hear as you climb the career ladder of success.It's not unusual at all to be in a position to find yourself being quickly promoted as someone else suddenly - and who knows why? - leaves. We talk about our real but not-really-real friend Joe and how he worked for the company for a long time and then suddenly was on his way out. You (yes you) get called into the CEO's office and are offered the job. I can see how excited you are - but CTFD please - because this might not be as easy as you think it will be. Have you ever tried to lick your elbow? Not so easy! If you actually can do that, please send a video and leave a comment below, we love a good laugh. Anyway, it's also not so easy to just jump into someone else's shoes and do a better job. You may think you're that good, and you may have that level of confidence, but it's rare. Going into a new position this way, or taking any new position for that matter, is fraught with hidden problems, buried bodies, and ghosts of things gone wrong. You can be prepared, however, and we hope some of the tips we have in this episode will help you, especially if you take your time to fully understand the meaning in The Tale of Three Envelopes. AMF!

Thanks for listening to the My Job Here Is Done podcast, we think it's one of the best business and career podcasts you can spend your time listening to, so thanks for giving us about 20 minutes of your time.  In this episode, we talk about something that most people don't think about - a leaky resume. So what's a leaky resume? It simply means that your resume includes so much personal information which allows a person - or new software tools - to find out a lot more about you than you might think!By using commonly available software such as Google search, and the myriad of public websites that can do deeper research if specific information is provided about a person, you'd be surprised how much you can dig up about someone.  A resume can expose clues about age, political posture, religious beliefs, info about children, where the kids go to school, the name of a spouse, friends and colleagues, even sexual preferences. But that's not the end of it. Without knowing, and often unintentionally, you could be profiled to the point where you're discriminated against in your quest to land that dream job. We talked about some of the so-called Proxy Questions that can be used (illegally in the US) in the episode “Toss THIS Salad Out!” but in this episode, we uncover how software can be used to do much of the same thing by using your resume information as the catalyst.So what's the answer to this problem? We think it's easy and it involves the employer who also has a ton to gain by changing the way they look for applicants for open positions.  We believe that the first step - a new first step - should be the submission of a Redacted Resume. This is a resume that has no personally identifiable information in it. It only has the facts about what you do, what you're good at, how long you've been working in your salient field as it relates to the job opening, a few other tidbits, and how to contact you - via email - to learn more.As you'll hear in the episode, this format also has great benefits for employers because having the option for applicants to initially be anonymous makes it much more comfortable to apply - you will get even more good candidates to put their best foot forward this way.So how do you get started as the employer? Try this, post your next job with a leading paragraph that goes something like this:“______________________(company name)  knows how important it is for you to feel comfortable not only in starting your next career step, but also when investigating it. So, we do our application process a little differently. We respect your privacy, and we don't want to know your personal details right off the bat.  First, we want to learn about what you do well, how you do it, what types of work you've done in the past, and why a change in your career now is the right thing for you! Send us that in a redacted resume, don't use your name, address, or anything that could easily identify you. Don't tell us where you've worked or are working now, just tell us what you've done, what you're doing now, and how long you've been doing it. If you went to school, where, but not when.  If you have any honors, awards, or other displays of outstanding achievement, let us know that too. Just include a reliable email address so we can respond to you after we take a look at your submission. We can get to know each other better after that.”And if you're going to redact some information from your profile, on say, LinkedIn, here's a good preamble to help people understand what you're doing:“My profile here helps tell my background story - about what I have done and what I do well. A lot of my personal information is left out for now, for all the good reasons that have to do with privacy and personal information - I'm sure you understand. If you'd like to get to know me better, please feel free to introduce yourself in a private DM and we can kick off a more detailed conversation. Thanks!”We also talk about communication and the importance of letting job seekers know the status of their applications. We're both sticklers on this and feel that it is unfair to ghost people. We also feel all job postings should have salary information in them, and we talk a little bit about those things.We hope you enjoy the episode - feel free to leave us comments on our website or on your favorite podcast app!Visit the My Job Here Is Done website to learn more, contact us, and sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli

This is the one about what we call Structured Selling and the reason why businesses use these seemingly weird and often obnoxious sounding programs. STOP! Just because you might not be in sales, you still need to listen to this episode - it explains a lot and we think you'll learn something valuable that you can use to help you better your path to career success.So what is Structured Selling?Definition: Structured Selling is based on scripted and pre-programmed verbal and physical actions, taken by the selling person, that helps to provide consistency - and likely increased sales - through a selling cycle.If you don't know about it right off the bat, just think about most car-buying experiences. You know, the "worksheet" that shows four squares of numbers about trade-in value, car price, monthly payments, etc., written in green pen.  Does this vision invoke a warm and happy buying experience memory or did we just remind you of why you f'in hate buying a car?  It most cases it doesn't need to be such a rigid process.  You can find ways to tailor  the structured selling experience that fit with your company, product/service, or your personal style using tools like a checklist.  A checklist in this case is just a reminder tool to hit on the important questions to ask, themes or pitches to use with each prospect, and reminders so you don't forget to gather the proper information.Have you used or been on the receiving end of a scripted selling  experience?  Now that we have your attention ... Does this stuff work?  The answer is yes, it works!  Have a listen to this episode of My Job Here Is Done as we dig into various proven methods of selling for both the seasoned and inexperienced salesperson.  Bonus material:Example (and a good primer) of how to beat the Four Square WorksheetHere's some great information about scripted selling that includes lots of examplesWe hope you enjoy the episode - feel free to leave us comments on our website or on your favorite podcast app!Visit the My Job Here Is Done website to learn more, contact us, and sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli

This is the one about mentoring.  Have you ever asked someone if they would be your mentor?  Has anyone asked you to mentor them?  Mentors can be so valuable but both sides of the mentoring equation are delicate and need to be approached in the right frame of mind.  Some people are not comfortable mentoring a friend for a variety of reasons, and on the other hand, some people are reluctant to ask for a mentor.So many people have found great advice and inspiration when they found a mentor that inspired them. Often you just need a little push to take the next step in confidence. Other times you just want to run things past a trusted advisor to help you decide something. Regardless of the reason, access to a mentor is a huge asset! But mentoring is an asset that is not used enough, and in many cases, has no internal company support to make a mentoring program flourish.We explore both sides of mentoring, the mentor and the mentee, and offer some ideas to help you make the most of your mentoring experience by setting some ground rules, like goal setting, establishing realistic expectations, and creating what we call a No Hard Feelings Contract.  We also talk about ways to ask for a mentor and respond to mentor requests from friends or others. Finally, we touch on the importance of corporate-sponsored programs that encourage mentoring for succession planning.Bonus material:If you'd like to dig deeper into the psychology of mentoring, this is from The National Center for Biotechnology Information is a good read.In the podcast we talk about formal mentoring agreements, here are two examples from the State of Maine 1, 2.We hope you enjoy the episode - feel free to leave us comments on our website or on your favorite podcast app!Visit the My Job Here Is Done website to learn more, contact us, and sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli

On My Job Here Is Done podcast, this is the one about the (dreaded?) personality test. You've all heard about these, and a lot of you have taken one ... or you will soon! Personality tests or assessments are designed to try to get into your head and see what's really in there. They claim to be able to profile you into several different categories or traits to be compared to other people. The original purpose of these tests was to help a person understand themselves better, but lately, they are also being used to determine if you're a good "fit" for a job.Did the last part of that sentence scare you? It should have! There is a lot of troubling stuff here, and we discuss that and more in this episode.Now don't get us wrong, we are not anti-personality-assessment people - in fact, you'll learn by listening to the show that we took a very popular version of one of these tests, the Meyers Briggs Type Indicator, and we found it was spot on for both of us! When these tests are used in the right setting and for the proper purpose, they can be enormously helpful both in a business setting and for personal use. It's using them in the wrong setting, that's got our panties in a bunch. We think, in general, that these tests have no place in pre-employment screening - yet - and we give you the reasons why we feel that way in this My Job Here Is Done podcast episode. We also touch on the new types of video tests that watch your facial expressions and attempt to figure you out by the way you react to questions as opposed to just how you'd answer them.We hope you enjoy the episode - feel free to leave us comments on the website.Here is where we obtained some of our research into the field of Personality testing for the show:A good source of general researchThis is from NBC NewsAnd this from the New YorkerWikipedia on Myers BriggsHarvard Business Review has this take on the subjectHR Daily Advisor has this to sayThe Univerity Of Pennsylvania UPENN spent some quality time on thisYou can Google "free personality tests online" to get some idea of what you can do for no cost.Visit the official My Job Here Is Done website to learn more, contact us, and sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli

This is the one about the possibility of returning to the office, or your place of work, after many months of working remotely, from home, or anywhere. Are you ready to go back? Or are you in what appears to be the majority of people who figured out how to work productively at home, and now see no reason to want to go back? Employers and employees are stressing over this, and there are good reasons why this is not a simple change for anyone.In this episode, we talk about the pros and cons of remote work for both the employee and the business. We look at how most businesses survived through Covid because of the hard work, dedication, and resourcefulness of hundreds of millions of employees who transitioned from in-person to remote work all over the world. We analyze the very good reasons why it will be extremely difficult to just snap back to the way it was before Covid.We also explore the very bad reasons some businesses are concocting in an effort to not make a change to remote work - even though it's crystal clear that remote work has and will ... well ... work just fine!We finish up with a chat about what we and some are calling The Great Resignation of 2022, and why we believe this is a likely event that will be disrupting many businesses that do not adapt quickly or at all.This episode is so important that we allowed ourselves to break our "about 20 minutes long" rule for the podcast, so please enjoy a slightly extended 30-minute episode.Visit the official My Job Here Is Done website to learn more, to contact us, and to sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli

This is the one about a small red berry that you've likely never heard of before, the miracle berry.In this episode, we compare ways to create curiosity in your business to Chef Homaro Cantu who created curiosity in his restaurants, delighted his customers, and earned a Michelin Star by utilizing molecular gastronomy and the miracle berry to change the composition and taste of the foods he served.  His food wasn't always what it seemed (think edible menus!).  You too can create curiosity for your product or service by marketing your business in a unique way that elicits an emotional response from your customers. Learn about the miraculous miracle berry and how to host your own flavor tripping party just for fun, or more importantly, to demonstrate to your marketing team how to think differently and create curiosity for your business.Here are some useful links to our research and how to find the Miracle Berry online.All about the late Chef Homaro CantùBuy Miracle Berries hereHow to flavor trip!A little about RevlonThe Miracle Berry and HealthVisit the official My Job Here Is Done website to learn more, to contact us, and to sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli

This is the one about the stupid questions you get (or ask) during a job interview.More so, those stupid questions often go along with a less than ideal experience - often illegal - where both the candidate and the employer are not really getting what they need out of the sometimes hours of effort.When you interview for a job, how much do you prepare? How much do think the employer has prepared? Both parties to this would be surprised at the answer. Do you know what a proxy question is? Are you conducting a legal interview? If you're in California do you know what AB168 is? But mostly, do you conduct an effective interview as an employer, and are you prepared for some new interviewing styles as a candidate?In this episode, Kelli and I dive in and expose the lunacy of the age-old and stale style of interviewing and propose a new approach to help with everyone's career success path. Please enjoy!Visit the official My Job Here Is Done website to learn more, to contact us, and to sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli 

Ummm, Say what? This is the one about how one guy got 5000 people to think small and win big selling things!Years ago, I crashed and burned. I had a failed business venture that broke me both in spirit and financially. I was without a job and, for the most part, always worked for myself up until then. I had nothing to go for, no great ideas, no job, and a family to support.So what do you do in that case? For me, it was getting out there and getting any bleeping job I could find - fast - to get back on my feet. I landed at Radio Shack as an entry-level sales associate with no retail experience at all.I was just thankful to get a job, but it was a hit to my ego at the time. I thought I was tumbling backward instead of having career success forward motion. Boy, was I wrong!I learned so many things about business, people, selling, and marketing there. Not only did it help me get back on my feet fast, but I also made a lot of great friends and had a ton of fun. It's where I developed my 1 Percent rule, which is my way of thinking about making significant changes easier to manage and achieve. I owe the basis and idea of that rule to an exceptional leader and great person, Bernie Appel (RIP), and his way of winning big with small change. In this episode, Kelli and I dissect a funny-sounding but effective ploy that anyone can use to help with their career success. Please enjoy!Visit the official My Job Here Is Done website to learn more, to contact us, and to sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli 

This is the one about meeting a "Dunning Kruger" effect person and what to do about it. The world is filled with all kinds of people; thankfully, most of them are genuine and good - these people are wired correctly. However, some are just a bit cross-wired, like the person with Imposter Syndrome, which is part of our story today. I love helping people get over this, and you will, too, because you can (and should) always help someone who is a little cross-wired. But some people are just wired-wrong from the factory, and there's no helping them. They may disrupt, they may con, they might lie, steal, and cheat; they have a trait in common - they're a Poser! Sometimes you can spot them quickly, but most often, they hide in plain sight for quite a while. Anyone who is wired wrong knows it and embraces it for odd reasons, and they use it to take advantage of situations and poison the organization and the culture. You can't help them or re-wire them, and it's not your job anyway. Your job is done when you get rid of them.You've all seen them, and you've worked with them; you've had a bad experience with them. You may have even asked: "How did they ever hire that guy!" or as I said once or twice in my career: "How did I ever hire that person?" Posers are good at the game!Poser is mostly a slang term, and we've all used it to describe someone who exhibits that behavior. But did you know there is science behind this?It's classically known as the Dunning-Kruger Effect, and in this episode, we muse over that and more. Please enjoy!Visit the official My Job Here Is Done website to learn more, to contact us, and to sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli 

This is the one about "Take Down That (bleeping) Sign!"I thought I knew everything when I started in business. I've seen that before with others, a lot. It's okay though, most of the time, it's not fatal, and you learn from being arrogant. I'm glad I learned this important lesson the easy way by getting my ass kicked around hard by a business icon who I admired and was lucky enough to meet.Lee Iacocca was the Steve Jobs of the 1980s. He was an automobile executive for Ford and Chrysler, where he was CEO. Lee was credited with designing and marketing the Ford Mustang amongst other notable models of cars. He was also famously credited for having the guts to go before congress asking for a loan when Chrysler was in trouble. You can read about that here.I ran a small business at the time, and I was offered the opportunity to meet Lee and tell him about my company. As you'll hear, this was a big deal for me, and in the end, it was a game-changer. But it took an unexpected turn quickly in a way I never expected.This encounter helped me with my personal career success, and this episode tells that story. Please enjoy!Visit the official My Job Here Is Done website to learn more, to contact us, and to sign-up for very infrequent non-spammy tidbits by email if you'd like. Best wishes!Dave and Kelli