Podcast appearances and mentions of robert nickell

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Best podcasts about robert nickell

Latest podcast episodes about robert nickell

THINK Business with Jon Dwoskin
The Foundation of Outsourcing

THINK Business with Jon Dwoskin

Play Episode Listen Later Jul 7, 2022 26:32


Robert Nickell is an entrepreneur and CEO of Rocket Station, specializing in outsourcing and virtual staffing for small to medium size businesses. Operating in Dallas since 2013, Robert through his company Rocket Station has helped mid-sized businesses hire virtual teams with efficiency and profitability long before the pandemic. He started his career as an entrepreneur in the real-estate industry which positioned him to support several entrepreneurs and businesses struggling with staffing and human resources. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big!   Connect with Robert Nickell: Website: https://rocketstation.com/ Twitter: https://twitter.com/RocketStationVA Instagram: https://www.instagram.com/rgnickell/?hl=en LinkedIn: https://www.linkedin.com/in/robert-nickell

Best Morning Routine, Ever!
Hire Virtual Teams with Efficiency and Profitability w/ Robert Nickell

Best Morning Routine, Ever!

Play Episode Listen Later May 5, 2022 39:19


He is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Rocket Station helps businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. When not helping clients build better businesses, you'll find Robert traveling the world or playing with his nephews in Dallas. Let's see how he Get up, Dress up, and Show up! CONNECT WITH HIM https://rocketstation.com/ Personal transformation takes time, subscribe now, and let's grow together!  ----------------------------------------­­­­­­­----------------

ROAD TO GROWTH : Success as an Entrepreneur
Robert Nickell - Founder and CEO of Rocket Station

ROAD TO GROWTH : Success as an Entrepreneur

Play Episode Listen Later Apr 6, 2022 42:05


In this episode of the Road to Growth podcast, we are pleased to introduce you to Robert Nickell. Robert is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Operating in Dallas, FT Worth since 2013, Rocket Station helps small to mid-size business hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. Robert started his career as an entrepreneur in the real estate industry which has positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources. Robert and his team's strength in evaluating best practices and efficient ways to staff capacity has continued to propel the company.   Learn more and connect with Robert Nickell by visiting him on Linkedin: https://www.linkedin.com/in/robert-nickell/     Be sure to follow us on Twitter: Twitter.com/to_growth on Facebook: facebook.com/Road2Growth   Subscribe to our podcast across the web: https://www.theenriquezgroup.com/blog Spotify: https://spoti.fi/2Cdmacc iTunes: https://apple.co/2F4zAcn Castbox: http://bit.ly/2F4NfQq Google Play: http://bit.ly/2TxUYQ2 Youtube: https://www.youtube.com/channel/UCKnzMRkl-PurAb32mCLCMeA?view_as=subscriber   If you are looking to be a Guest on Podcasts please click below  https://kitcaster.com/rtg/  For any San Diego Real Estate Questions Please Follow Us at web: www.TheEnriquezGroup.com Youtube: https://www.youtube.com/channel/UCKnzMRkl-PurAb32mCLCMeA or Call : 858 -345 - 7829 Recently reduced properties in San Diego County * Click **** bit.ly/3cbT65C **** Here* ****************************************************************************

Build a Business Success Secrets
Building Systems and Processes to Boost Productivity and Profits for Your Business with Robert Nickell of Rocket Station | Ep. 257

Build a Business Success Secrets

Play Episode Listen Later Feb 17, 2022 64:01


Learn how to get a virtual assistant for your content marketing, sales prospecting, sales support, and customer service without the hassle of recruiting. Also, how Robert build a multi million dollar business in just a few years by building out his processes. He explains how he did it and how you can use his framework to do it for your business. Robert Nickell is the CEO of Dallas-based Rocket Station, which he founded in 2018. Rocket Station recruits and trains college-educated Filipino professionals to fulfill a variety of remote roles at small to mid-sized American companies. U Under Nickell's leadership, Rocket Station has become a multimillion-dollar company with 8% month-over-month growth since early 2020 and more than 1,200 Filipino contract workers. Please Support this Podcast by checking out our Sponsors: Mad River Botanticals 100% certified organic CBD products. The product is controlled from seed to end product by it's owners. Use code: EDGE22 to get 10% off all your orders. Shop here>>> EPISODE LINKS: Rocket Station PODCAST INFO: Apple Podcasts: EDGE on Apple Podcasts  Spotify: EDGE on Spotify  RSS Feed: EDGE's RSS Feed SUPPORT & CONNECT Sign up for the EDGE's Weekly Newsletter and get all the BONUS material. It's FREE! EDGE Weekly Newsletter >>> Twitter: Follow Brandon on Twitter Instagram: Follow Brandon on Instagram LinkedIn: Follow Brandon on LinkedIn *We respect your privacy and hate spam. We will not sell your information to others.

Legacy
59 - What would you do if you had more time?

Legacy

Play Episode Listen Later Jan 10, 2022 38:37


In this episode with Robert Nickell, we talk about money, lessons from childhood, and leveraging your highest and best use of time.  About Robert Robert Nickell is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Rocket Station helps businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. When not helping clients build better businesses, you'll find Robert traveling the world or playing with his nephews in Dallas You can find Robert Nickell at: https://rocketstation.com

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Money Savage
Outsource Staffing with Rob Nickell

Money Savage

Play Episode Listen Later Dec 17, 2021 22:52


LifeBlood: We talked about outsource staffing, the most common questions people ask about it, how to systematize and automate your business, how to effectively onboard and train talent, and how the process works with Robert Nickell, entrepreneur and CEO of Rocket Station.   Listen to learn how to get out of your own way by figuring out where you're creating bottlenecks in your business!! For the Difference Making Tip, scan ahead to 19:05! You can learn more about Rob at RocketStation.com and LinkedIn. Thanks, as always for listening!  If you got some value and enjoyed the show, please leave us a review wherever you listen and subscribe as well.  You can learn more about us at MoneyAlignmentAcademy.com, Twitter, LinkedIn, Instagram, Pinterest, YouTube and Facebook or you'd like to be a guest on the show, contact George at Contact@GeorgeGrombacher.com.

How We Scaled Show
36 - Scaling with Virtual Assistants with Robert Nickell

How We Scaled Show

Play Episode Listen Later Dec 16, 2021 24:30


How to Scale with Virtual Assistants with Robert Nickell

Tomorrow's Leader
#225 - Start With The Systems with Rob Nickell

Tomorrow's Leader

Play Episode Listen Later Dec 13, 2021 18:30


In today's episode, host John Laurito invited the Founder of Rocket Station, Rob Nickell, to talk about something that makes his company unique in terms of its process. Because while some companies like to go traditional and hire people and worry about systems and processes for the new role, Rob makes sure to put the systems in place first before hiring people for the roles. So listen to this episode and learn how this philosophy can also benefit you and your business.Robert Nickell is an accomplished real estate investor and serial entrepreneur in the business process outsourcing industry. He is CEO of Dallas-based Rocket Station, which he founded in 2018. Rocket Station recruits and trains college-educated Filipino professionals to fulfill various remote roles at small to mid-sized American companies. Under Nickell's leadership, Rocket Station has become a multimillion-dollar company with 10% month-over-month growth since early 2020 and more than 700 Filipino team members.Rocket Station is the second BPO company Nickell has founded. For four years, he co-owned Dallas-based Investor Virtual Assistant Services, which provided outsourcing services specifically to the real estate vertical. Previously, he owned the Dallas realty investment firm Greenro Homes.Nickell earned his BA in business and communications from Austin College in 2009.You can reach out to Rob at:Website: https://rocketstationcareers.com/LinkedIn: https://www.linkedin.com/in/robert-nickell/Show notes:[2:18] Rob's philosophy in his business and what it looks like in action[5:52] What “develop the systems and processes first” really mean[10:13] Coming across the challenge of having everyone on the same page of the business process[12:10] The ceiling of complexity[14:36] Having harmony in the day-to-day business process as a company culture[17:03] Where to learn more about Rocket Station[18:03] OutroGet a copy of Tomorrow's Leader on Amazon https://tinyurl.com/huseae9hText LEADER to 617-393-5383 to receive The Top 10 Things That The Best Leaders Are Doing Right NowFor questions, suggestions, or speaker inquiries, contact me at john@lauritogroup.com

Growing Careers and Companies
Outsource to Achieve More, with Robert Nickell

Growing Careers and Companies

Play Episode Listen Later Nov 30, 2021 54:08


Our guest today is Robert Nickell, serial entrepreneur, real estate investor, and founder and CEO of Rocket Station. In this special conversation, we talk about Robert's career journey, how he built Rocket Station, and how it helps empower entrepreneurs. At the end of the episode, we also get to know Allison's personal assistant, Jaja, who talks about her experience at Rocket Station. Don't miss out on this action-packed episode! Learn more about Robert and his story at: www.growingcareersandcompanies.com. “I didn't care about cars and having a fancy lifestyle. I wanted to have freedom and control of my time.”   03:27 Robert started his career in real estate. He always wanted to be an entrepreneur and to have more freedom, but he worked long hours as a real estate investor. Through a mentor, Robert learned about leveraging virtual assistants in the Philippines and he decided to try it.   Although his initial experience was rocky, Robert learned a lot about outsourcing and optimizing his process to get optimum results. This ultimately led him to open his own hiring and outsourcing business, Rocket Station in 2013. “The right people in the Philippines servicing the right clients in the US, and we get to bridge that every day. There's not a whole lot more fulfilling than that.”   17:47 Allison is a client of Rocket Station, and she shares her experience working with the company and how much it helped her business grow.   Back in 2019, when Allison left her corporate job to become an entrepreneur, she did everything by herself. By 2020, she knew that she needed some help in order to continue growing. Allison started working with Rocket Station and met her virtual assistant, Jaja, and the connection has been wonderful for both of them.   Robert is very passionate about Rocket Station's customized approach to each of their clients, and the quality of their team members supporting their clients. The Final 3 Questions     What is the lesson that has taken you the longest to learn?   That he doesn't have to do everything by himself in his business. He did that for many years and it limited him in many ways.     What are the 2 principles from the Growing Careers & Companies Framework that resonate the most with you?   Values and Community. Rocket Station is a value-driven company and its mission statement is “enhance lives through better business.” Their core values are very important for them. Community is also crucial for Robert. His favorite phrase is “success is in the agency of others”.     What do you hope others take away from your story?   Just take it one day at a time and outsource the tasks that don't serve you. Become a little bit more efficient and productive every day and fix one problem at a time. About Our Guest, Robert Nickell   Robert Nickell is an accomplished real estate investor and serial entrepreneur in the business process outsourcing industry. He is CEO of Dallas-based Rocket Station, which he founded in 2018. Rocket Station recruits and trains college-educated Filipino professionals to fulfill a variety of remote roles at small to mid-sized American companies. Under Nickell's leadership, Rocket Station has become a multimillion-dollar company with 10% month-over-month growth since early 2020 and more than 700 Filipino team members.   Rocket Station is the second BPO company Nickell has founded. For four years, he co-owned Dallas-based Investor Virtual Assistant Services, which provided outsourcing services specifically to the real estate vertical. Previously, he owned Dallas realty investment firm Greenro Homes.   Nickell earned his BA in business and communications from Austin College in 2009.   A warm thanks to Robert Nickell for taking the time to share his unique insights and experiences with us. Resources from the show:   To schedule a discovery call visit discovery.rocketstation.com and mention the podcast or use GCC25 for 25% off https://rocketstation.com/ https://www.growingcareersandcompanies.com/ https://www.crerecruiting.com/ https://www.creatwork.co/ The Growing Careers and Companies Framework Allison's LinkedIn     Thank you for joining us on this episode of the Growing Careers and Companies Podcast.   If you enjoyed the show, there are a few things we would love you to do right now:  SUBSCRIBE to the Growing Careers and Companies Podcast on Apple Podcast, Spotify, Stitcher, or wherever you listen to podcasts  Please RATE & REVIEW and let us know what you'd like to hear next Finally, we invite you to JOIN our mailing list for news you can use   Please share this episode with someone you think would inspire.    Until the next time, we appreciate you being here.

In Systems We Trust
27: Eliminate bottlenecks with virtual outsourcing with Robert Nickell of Rocket Station

In Systems We Trust

Play Episode Listen Later Nov 30, 2021 51:55


Tune in as Marquis speaks with Robert Nickell, Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Rocket Station helps businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. When not helping clients build better businesses, you'll find Robert travelling the world or playing with his nephews in Dallas. Marquis Murray is the founder of Ditto. A management consultant company that helps organizations work smarter and more efficiently with the implementation of systems and processes. Proud Solutions Partners with Asana, TextExpander, HubSpot, Slack, and more. 

C-Suite Perspective: Systems & Processes
5 - Business Process Outsourcing with Rocket Station's Robert Nickell

C-Suite Perspective: Systems & Processes

Play Episode Listen Later Nov 23, 2021 69:52


In this episode, your host Chris Gylseth talks to Rocket Station's Robert Nickell about business process outsourcing, having transparency to build systems and processes, business process mapping, knowing when you have predictability, and more. Check out Rocket Station at https://rocketstation.com/ Interested in being on the show? Apply HERE.

Success Profiles Radio
Robert Nickell Discusses Building And Scaling A Multi-Million Dollar Outsourcing Company That Helps Clients Scale Their Businesses

Success Profiles Radio

Play Episode Listen Later Nov 9, 2021 58:02


The Thoughtful Entrepreneur
928 - Outsourcing Impact with Rocket Station's Robert Nickell

The Thoughtful Entrepreneur

Play Episode Listen Later Oct 7, 2021 23:21


928 - Outsourcing Impact with Rocket Station's Robert Nickell

rocket outsourcing robert nickell
The ShiftShapers Podcast
Ep #376: Creating the Success Environment - With Robert Nickell

The ShiftShapers Podcast

Play Episode Listen Later Oct 4, 2021 22:24


This week's episode suggests how employers can optimize their recruitment process to hire top talent and set them up for success. Robert Nickell, founder and CEO of Rocket Station, delves into the 3 foundational steps critical for the hiring and success of every individual or outsourced talent. You can find show notes and more information by clicking here: https://bit.ly/2Xpzojc

Hooked On Startups
The Benefits Of Outsourcing And Leveraging Virtual Teams With Robert Nickell

Hooked On Startups

Play Episode Listen Later Aug 24, 2021 56:34


Every great business starts with a great team. With the operational changes that have come along the pandemic, most find having a strong and high-functioning virtual team is not only possible but ultimately advantageous. Robert Nickell is the founder and CEO of Rocket Station, the leading business process outsourcing provider for innovative companies. He joins host Matthew Sullivan to elaborate on how virtual teams are keeping businesses afloat during this volatile period. Robert shares that it's all about having structure and clarity before getting that first employee on board. They talk about misconceptions people have about outsourcing and the benefits you can reap in acquiring the service. Get tips on how to optimize your team and your processes in this episode of Hooked On StartUps!

Action and Ambition
Robert Nickell Uses Virtual Assistant to Speed Up the Growth of Your Business

Action and Ambition

Play Episode Listen Later Aug 20, 2021 28:24


Welcome to the Action and Ambition Podcast! Joining us today is Robert Nickell, a real estate investor and serial entrepreneur in the business process outsourcing industry. He is the founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. He earned his BA in business and communications from Austin College in 2009. Don't miss out on this episode! You will learn a lot!

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The Business Power Hour with Deb Krier

Robert Nickell is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Rocket Station helps businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. When not helping clients build better businesses, you'll find Robert traveling the world or playing with his nephews in Dallas. Learn more about your ad choices. Visit megaphone.fm/adchoices

ceo founders simplified robert nickell business process outsourcing bpo
Your First Thousand Clients with Mitch Russo
253: How Virtual Assistants Can Take Your Business To The Next Level With Robert Nickell

Your First Thousand Clients with Mitch Russo

Play Episode Listen Later Jul 12, 2021 43:51


Being a good manager is not about doing all the work. It's about designating the right people to do the work for you. And that's where virtual assistants come in. Robert Nickell is the Founder and CEO of Rocket Station, a business outsourcing company that helps small to midsize companies elevate their business. In this episode, host Mitch Russo sits down with Robert as they chat about the value of having the right hiring process and why it works. Tune in and find out why hiring VAs might be the right move for you.Love the show? Subscribe, rate, review, and share!Here's How »Join Your First Thousand Clients Community today:mitchrusso.comMitch Russo LinkedIn

Drop In CEO
Robert Nickell: How to Delegate and Manage Outsourced Work

Drop In CEO

Play Episode Listen Later Jun 25, 2021 35:00


Robert Nickell explains how small business owners can grow their companies through delegation and outsourcing. Listen in as Deborah and Robert discuss the power of documentation, what you need to create systems and processes in your business, and the first thing to consider before outsourcing administrative work. Robert Nickell is an accomplished real estate investor and entrepreneur in the business process outsourcing industry. He is CEO of Dallas-based Rocket Station, which he founded in 2018. Rocket Station recruits and trains college-educated Filipino professionals to fulfill a variety of remote roles at small to midsized American companies. Under Nickell's leadership, Rocket Station has become a multimillion-dollar company with 10% month-over-month growth since early 2020 and more than 700 Filipino contract workers. Rocket Station is the second BPO company Nickell has founded. For four years, he co-owned Dallas-based Investor Virtual Assistant Services, which provided outsourcing services specifically to the real estate vertical. Previously, he owned Dallas realty investment firm GreenRo Homes. Nickell earned his BA in business and communications from the Austin College in 2009.   You can connect with Robert in the following ways: Website:  www.rocketstation.com Facebook: https://www.facebook.com/rocketstationleaders/ LinkedIn: https://www.linkedin.com/company/rocketstationteam/mycompany/ YouTube: https://www.youtube.com/channel/UCsCTeaBK1GYLhyjFbzhMh9g   Are you a CEO dealing with change? Part inspiration, part strategy, I've created this resource for CEO's who leading their team through a rapid transition and looking for a resource and guide to help them stay confident, focused, and a mentor for others. You can download it here: https://mailchi.mp/coviellocm/the-ceos-compass See omnystudio.com/listener for privacy information.

The My Future Business™ Show

Robert Nickell Rocket Station Robert Nickell Rocket Station Business Process Outsourcing #RocketStation #BusinessProcessOutsourcing #RobertNickell Hi, and welcome to the show! On today's My Future Business Show I have the pleasure of welcoming to the show founder and CEO at Rocket Station Robert Nickell talking about business process outsourcing, virtual staffing and remote work in a post-pandemic world, and much more. As the founder of Rocket Station, Robert has built the leading provider of outsourced staffing and process management for the business process outsourcing [BPO] industry. Operating in Dallas, Ft Worth since 2013, Rocket Station helps small to mid-size businesses hire virtual teams efficiently and profitably. Robert started his career in real estate which positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources.  Robert and his team is here to help you increase your staff capacity, and to free up your time to achieve other important business goals. This was a wonderful call with Robert, which reveals much about outsourcing, and importantly, it addresses many of the questions about the entire process, which, in many cases, helps people get unstuck and moving forward with the development and implementation of their processes and systems. To learn more about Rocket Station, or to contact Robert directly, click below. Disclosure of Material Connection: This is a “sponsored post.” The company who sponsored it compensated My Future Business via a cash payment, gift, or something else of value to produce it. My Future Business is disclosing this in accordance with the Federal Trade Commission's 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

Best Damn Agency Podcast
Scaling your Agency through Outsourcing and Delegating featuring Robert Nickell of Rocket Station

Best Damn Agency Podcast

Play Episode Listen Later Jun 16, 2021 46:10


Robert Nickell is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Operating in Dallas Ft Worth since 2013, Rocket Station helps small to mid-sized businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest.Robert started his career as an entrepreneur in the real estate industry which has positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources. Robert and his team's strength in evaluating best practices and efficient ways to staff capacity have continued to propel Rocket Station. When not helping clients build better businesses, you'll find Robert traveling the world or hanging out with his nephews in Dallas.In this episode, Robert shares how he was able to build Rocket Station of nearly 1000 employees out of his frustrations as a business owner and how they now help their clients scale up through effective hiring, training, and outsourcing strategies. We learn that by defining and getting clear on what the problem is in the business, it becomes much easier from there to find solutions and work on creating systems and processes.This Cast Covers:Robert shares his own frustrations in running a business when he started out (2:42)How he discovered a crucial step he was missing in hiring, training and managing people that changed the game for him and his business (5:24)Coming up with a formula for success or a 4-step process for every client partner (5:40)How Rocket Station grew from zero employees to 800 employees  (8:21)Why most agency owners and employees waste their time doing the $10/hour tasks instead of focusing on the $2,000/hour tasks (10:03)Why having an extremely poor structure in your business makes it impossible to function 100%What you're really missing out on when you don't fire yourself from sales or admin tasks (14:53)How handing off administrative tasks can allow you to get back more emotional bandwidth and space to think more creatively (15:46)Growth in three categories: leads, win rate, client value (18:03)Robert walks us through the 4-step process they would do if they were ever to come in and help Sales Driven Agency (23:31)Step one: Discovery and alignment phase (28:00)Step two: Creating systems and process stack (28:40)Step three: Identifying what to delegate and outsource and finding a member that's going to fit into that role (30:06)Step four: Onboarding and accountability (31:25)Your employees are not an expense, they're an assetAdditional Resources:The Sales Driven Agency Rocket Station

The Cost of Success Podcast
Robert Nickell | Increasing your Profit and Gaining More Time using a VA

The Cost of Success Podcast

Play Episode Play 60 sec Highlight Listen Later Jun 8, 2021 37:30


Rob Nickell is the CEO of Rocket Station, one of the leading Virtual Assistant Companies in the United States. The company makes it easy to outsource the parts of your life and business you don't want to do. They make it easy to get work done increase productivity and you never have to worry about Hiring and Firing and background checks that come along with HR, Rocketstation takes care of everything and the only thing you need to do is sign on the dotted line and they will take care of all your problems. Go to rocketstation.com now to see how they can help to make your life easier.

Internet Marketing: Insider Tips and Advice for Online Marketing
#604 Using VAs to Scale Your Business with Robert Nickell, Founder of Rocket Station

Internet Marketing: Insider Tips and Advice for Online Marketing

Play Episode Listen Later Jun 3, 2021 56:40


In today's episode we're joined by Robert Nickell, Founder of Rocket Station. Robert joins us to explain how businesses can scale their offerings using entirely virtual teams.In this episode we discuss:Robert's early learnings from virtual staffing in the real estate sectorHow access to remote workers and virtual assistants has evolved over the last decadeExamples of businesses that Rocket Station has helped to grow using VAsIndustries that lend themselves more naturally to the use of VAs for scalabilityHow Rocket Station built their network of VAs from the PhillipinesWhy do Rocket Station offer service contracts and how does this differ from finding a VA yourself?Can you create a unique company culture, virtually?Robert's recommended workflow and communication toolsReferenced on this episode:https://www.gliffy.com/https://www.lucidchart.com/https://app.diagrams.net/https://www.smartdraw.com/https://www.ringcentral.co.uk/https://www.8x8.com/CONNECT WITH ROBERT / ROCKET STATIONhttps://rocketstation.com/brooks@rocketstation.comCONNECT WITH SCOTTscott.colenutt@sitevisibility.comhttps://www.linkedin.com/in/scottcolenuttCONNECT WITH SITEVISIBILITY:https://www.sitevisibility.co.uk/https://www.youtube.com/user/SiteVisibilityhttps://twitter.com/sitevisibilityhttps://www.facebook.com/SiteVisibilityhttp://instagram.com/sitevisibility See acast.com/privacy for privacy and opt-out information.

CEO Sales Insights
S4:E9 - Robert Nickell on the Impact of Culture

CEO Sales Insights

Play Episode Listen Later May 16, 2021 2:35


Season Four Episode NineGuest: Robert Nickell, Founder & CEO of Rocket StationRobert Nickell is an accomplished real estate investor and serial entrepreneur in the business process outsourcing industry. He is CEO of Dallas-based Rocket Station, which he founded in 2018. Rocket Station recruits and trains college-educated Filipino professionals to fulfill a variety of remote roles at small to midsized American companies. Under Nickell's leadership, Rocket Station has become a multimillion-dollar company with 10% month-over-month growth since early 2020 and more than 700 Filipino team members.Rocket Station is the second BPO company Nickell has founded. For four years, he co-owned Dallas-based Investor Virtual Assistant Services, which provided outsourcing services specifically to the real estate vertical. Previously, he owned Dallas realty investment firm Greenro Homes.Nickell earned his BA in business and communications from the Austin College in 2009. You can learn more about Robert and reach out to him on LinkedIn here:https://www.linkedin.com/in/robert-nickell/About Rocket StationRocket Station is a leading business process-outsourcing provider. ​The secret weapon utilized by large companies is now accessible to small and medium sized businesses. Become more efficient and more effective while skyrocketing your margins! Learn how the best of the best utilize outsourcing as their way to stay ahead of the competition.Learn more about Rocket Station here:https://rocketstation.com/

Navigating the Customer Experience
126: Increasing Productivity and Efficiency with Business Process Outsourcing with Robert Nickell

Navigating the Customer Experience

Play Episode Listen Later Apr 20, 2021 28:27


Robert Nickell is the founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Operating in Dallas Fort Worth since 2013. Rocket Station helps small to mid-sized businesses with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest.   Robert started his career as an entrepreneur in the real estate industry which has positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources.   Robert and his team’s strength in evaluating best practices and efficient ways to staff capacity have continued to propel Rocket Station. When not helping clients build better businesses, you'll find Robert traveling the world or hanging out with his nephews in Dallas.   Questions   Could you just share with us a little bit about your journey? In your own words, how it is that you got to where you are today? So tell us a little bit about if a client was to hire you to, let's say, you got a customer who is exactly where you were many years ago. What are some of the benefits that they would get? What are some of the things that they would need to do like maybe one, two or three things that maybe they're not doing that would help them to be more productive? What would maybe two or three recommendations that you have done in your own business or that you've seen other persons do that have really been able to still sustain a strong customer experience where your customers are advocates of your business? Some people genuinely feel like if they don't want jump in their car, or take public transportation and get physically to a location that the work can’t get done. Is that a recruitment issue or is that a leadership mind-set issue? How do they get over that hump to feel like the person is going to be just as productive if they were working from home? What’s the one online resource, tool, website or app that you absolutely cannot live without in your business? Could you share with us maybe one or two books that have had the biggest impact on you? It could be a book that you read a very long time ago, or maybe something you read recently, but it still has a great impact on you. Could you share with us what's one thing that's going on in your life right now, it could be something that you're really excited about. But it must be something that you're either working on to develop yourself or your people. Where can listeners find you online? Do you have a quote or saying that during times of adversity or challenge, you'll tend to revert to this quote or saying, it kind of helps to get you back on track or get you refocused. Do you have one of those?   Highlights   Robert’s Journey   Robert shared that he quit his first job out of college pretty quick, he thinks he only worked a traditional job for a couple years. And he decided that he wanted to be an entrepreneur, because he really wanted to control his own time, he wanted to be able to do what he wanted to do, with who he wanted to do. And he likes to travel as mentioned, so he wanted to be able to take vacations.   And so, he jumped right into entrepreneurship and as the bio mentioned, he started with real estate. And he thought that real estate was going to be the answer to his solutions and not being able to control his own time. And really what happened was, he just kind of became a slave to his business, he was a one man show, he was working 60, 70 hours a week and the only way he could do more transactions or make more money in real estate was just to work more hours.   And he'd kind of hit a wall, he'd kind of hit a breaking point because it wasn't, instead of his business serving the lifestyle that he was hoping to create, he was totally serving his business every single day. But he was lucky to have some really awesome mentors and some people who had built some amazing businesses and they just kind of showed him that there's opportunities to create a better business and there's a solution, you just can't do it all yourself.   And so he started trying to hire people and train people that were friends and family to work in his real estate business and that just didn't work very well. And he really struggled with that and then he tried to do traditional job postings and use the websites like ladders, and indeed, in all the ways that you can wise hire and all the different options that exists. And again, he failed at that. People came in and he would hire people that he dreaded driving into the office every single day because he felt like he had to tell people what to do all day.   And he mentioned having great mentors, and one of them really showed him that he was doing the process backwards. He was hiring people, throwing them at a problem and then hoping that they were just going to get to solve it. When really I needed to start with the end in mind, have systems, have processes, have structure around all the tasks that are happening every day. And then somebody knows exactly what success looks like and they can come in and really help.   He was just working too many hours, he needed some help, he tried the traditional hiring model, he failed with that over and over again. And so, he kind of started from scratch, started with building systems and processes, which he didn't really have enough of, then hired people and started doing that really well.   And today, they're just kind of taking those all the failings that he had early on and that most businesses struggle with. And they just solve all those problems. They like to think they're the easy button to productivity and efficiency.   Tips on How to Be More Productive   Me: So tell us a little bit about if a client was to hire you to, let's say, you got a customer who is exactly where you were many years ago. What are some of the benefits that they would get? What are some of the things that they would need to do like maybe one, two or three things that maybe they're not doing that would help them to be more productive?   Robert shared that he thinks the first thing is just be aware of where you spend your time all day. He can't tell you how many people they talk to that they don't really understand where they're spending their time. Because we all get busy, we have a lot of things going on. So when the phone rings, you answered, or when emails come through, we respond.   And so, usually entrepreneurs just have so much going on in there, they're putting out fires all day, but they're not super aware of all the things they're actually doing. So what they like to do is have people list out and write down kind of what they're doing all day. And that usually is a little bit hard for people right out the gate because we rarely take the time to slow down and think about what we're really doing.   And from there, now, it's a whole lot easier to identify tasks that really aren't worth your time, or it's not really the highest and best use of your time. And so if you start with awareness, then you can identify some of those tasks that are not great use of your time and effort, researching different opportunities, or finding solutions to those problems becomes a whole lot easier. So he thinks awareness is really the first step for anybody.   Me: And Business Process Outsourcing can be applied to any industry, correct?   Robert stated yes and that's what's really amazing about what's happened the last few years with the development of technology, most everything's done online, we're having this conversation online, there's Voice over IP phone systems, and everything sent through email and Cloud storage. So there's been a massive shift the last several years to outsource a huge percentage of operations just because it's so easy and simple to do that in itself, and it solves many of the problems that entrepreneurs face every day.   So, the pandemic kind of accelerated that process in a lot of ways because people were forced to work from home and think about things a little bit differently. But this has been going on for a while. And part of the reason why he likes Yanique’s show is because Yanique oftentimes really talk about the customer, like what it takes to really build amazing customer experience and the solutions behind that.   And there's just so many amazing tools and resources today that can really drive the customer service experience, which ultimately does nothing but improve the business and the bottom line.   Recommendations for Sustaining a Strong Customer Experience   Me: I'm glad you touch on that, because that was actually my next question. So you outsource to all of these different persons to improve productivity processes to make things smoother for your customer. Typically, in an organization, traditional organization, we're accustomed to having a mission and a vision and a set of core values and cultural beliefs. And people come into our building every day, or they're seeing their manager on a constant basis, they have like pow wows or monthly or weekly meetings, how do you bring all of that together when you are outsourcing with so many different things to take into consideration, culture, mind-set.   What would maybe two or three recommendations that you have done in your own business or that you've seen other persons do that have really been able to still sustain a strong customer experience where your customers are advocates of your business?   Robert stated that it's a great question because most people think about outsourcing as just like a tool that is over there, it's not tangible. And for them that, there's lots of ways you can outsource. But for them, what they believe makes the process successful is they try to replicate all the things that you just mentioned, culture, intimacy meetings, alignment, transparency, communication, all of those things that seem to just happen in an office, you can replicate the exact same things with virtual teams.   So the way they work with dedicated staffing, so it's same people showing up to work, but dedicated to your company, so they're not working on multiple accounts, or multiple companies, they are a dedicated staffing model. So that makes it a little bit easier for them to create and replicate some of the things you're talking about.   So, they help facilitate from their company, the first thing that they do is they document all your systems and processes so you have complete alignment and transparency in what's happening in the organization, but that also creates the task maps and the job descriptions.   So the team members that are placed have very specific roles and swim lanes and if they're doing customer service and customer support, they've got their scripts built, they’re dedicated to your company and it's going to function exactly like a W2 would. And with technology and tools today, it makes it super easy to replicate the rhythm that you get within an office, all of their teams check in the morning as soon as they get there you exchange pleasantries, you have all the same normal conversations, whether that's in Zoom, they use Zoom as a company, a lot of their clients use Slack or Skype or Salesforce or Custom PHP programmes, whatever it is.   They integrate their teams into your organization, and they should be a part of your weekly meetings, they should be a part of your monthly reviews, they should have KPIs the exact same way that all employees should have KPIs. And they believe that you should manage to those outcomes and those numbers and not have to micromanage task. And if you go about that the right way, by building systems and processes, documenting everything that happens on the front end, now you can set expectations for what task management looks like.   And culture for him is just when you've got a team that understands exactly what's expected of them, and everybody's performing to expected outcomes, and you have success. Now, culture is going to be amazing in the organization. So there's lots of ways that you can replicate the office experience in a virtual environment and that's part of what their teams do is help you set up every step of the process, and they never leave you, they stay with you for the life of the account.   And the purpose of that is to do exactly what you're talking about, to replicate amazing culture, you talk about having raving fans and improving net promoter scores, that comes from a very efficient aligned organization.   And today, it's easier than ever to be able to create that process and it's not only doable, but that's what the expectation should be, whether your teams are working in office, or they're working virtually, and you're outsourcing customer service, or any of the other tasks within the business, you can totally recreate and replicate culture the exact same way you can in an office.   Being Productive While Working From Home   Me: Okay, so it's very possible, as you said, to replicate it in a virtual space. Now, let's talk about on a granular level, employees, because this is a question that I get all the time clients, for example, “You want us to go virtual and we're expected to work remotely. Yes, it can improve productivity, and definitely efficiency, maybe even save us some money. But what if the persons that we're sending to work at home are not disciplined enough, they need a structure, they need to come in to an office space.” I think some people genuinely feel like if they don't want jump in their car, or take public transportation and get physically to a location that the work can’t get done.   Is that a recruitment issue or is that a leadership mind-set issue? How do they get over that hump to feel like the person is going to be just as productive if they were working from home?   Robert asked if he’s hearing correcting, if it’s that's a leadership issue or if that's a recruitment issue, the answer, he thinks is yes. He thinks it's both of those things, if you have the right team members in play, and we all work a little bit differently.   They leverage a tool in their organization called Culture Index and the idea of that tool is a couple things, it's not just to identify 10 trends within personality so that we can really understand each other, but it's also so that we can communicate and coordinate and, and communicate efficiently within the organization. And that's on more the recruiting side having the right people in place but all of us operate a little bit differently and you're talking about people needing structure, if you're going to be forced to work from home, then you need to just try to replicate some structure.   For example, like their team’s the same way, they had to reset expectations, working hours are exactly the same and same with dress code because you've got to get on team meetings and calls periodically throughout the day and week, and interact with customers and clients like dress codes, the same the same expectations about having a dedicated working station where there's no food and drink, and you don't eat at the desk, and during calls and those types of things.   So that’s definitely, both of those things. But he thinks what's really happening is we're going to have this hybrid working model, where he has got an office in Dallas where W2’s come in, and they work out of the office, and they have an option whether or not they can come in.   And then he has a group of people who basically never come in and he has a group that comes in consistently because they need what you're talking about. But with their virtual teams because most of their teams are based in the Philippines, they all have dedicated workstations and it's just part of the process that they create, but for their US based staff, they're really trying to put the right leadership in place with the right team members underneath them, but then give them the option based on what they need to be successful whether they need to come into the office or not.   And he thinks you're going to see both smaller organizations have to make that adjustment the same way Facebook and Chase Bank and all these companies are releasing statements saying that that's exactly what they're going to do, is just adopt a hybrid model for now.   Because some people if you're going to hire somebody and they need the structure that you're talking about, great. Or often times, some of their team members, they have kids and they don't have the ability with kids at home right now to have workstations that aren’t going to be interrupted and background noise and pets and those types of things. So he thinks what's really going to happen is you're going to continue with this hybrid model where you'll have some part of your workforce in an office and a large part of it will you'll never see or never have to come in.   Me: Great, very good answer. I think I totally agree with you; you definitely need a blended approach because we're just not there yet where everybody can just fit into that cycle that we're trying to create. So I totally agree with you.   App, Website or Tool that Robert Absolutely Can’t Live Without in His Business   When asked about online resources that he can’t live without in his business, Robert shared that for them, they're totally dependent upon Zoom right now. So, they use Zoom as their voice over IP phone system so all of their team members, they have a phone system that functions just like landline phones, but it's done over Zoom that also has their chat feature where all of their teams and groups are in Zoom chatting all day.   And that's one of the reasons why they have such great communication is they really put a lot of structure and expectations on their team about the way they communicate and how often they do, they over communicate as an organization so that's mostly done in Zoom. And then it's also their video conferencing tool, so they do their weekly team meetings that are happening right now in the conference room next to each department on Mondays goes through all of the weekly updates. And the same thing on monthly calls that's done on the video calls with Zoom as well.   So they used to use three different tools, they had Ringcentral as a phone system, they had Slack as their chat tool, and then they had Skype as their video tool. And Zoom has replaced all three of those tools and gone into one box, and they would be pretty lost without it right now.   Me: Wow, that's brilliant. And they clearly saw the need in the market. They really evolved, I must say, because I used to use them before the pandemic and I have a few clients here in Jamaica that use them for online training. And when I look at the interface to what it was, let's say two, three years ago, it's like day and night, they really have put a lot of energy and as you said, the pandemic force a lot of persons to accelerate. I was reading an article yesterday that said; Target’s 2030 goals became their 2020 goals just because of what was happening globally. So, a lot of organizations definitely had to just make that shift very quickly.   Robert shared that that's also why competition is good, because it forces people into growth and Zoom hadn't had much competition or much requirement for a last long time. And so, it’s a stagnant programme, he totally agree, it wasn't very good. But now Microsoft Teams is creating a tool that's very similar, Salesforce is trying to compete because they're blending all tools together and so as a result, Zoom had to really step up their game based on the demand and the needs of all of us as their clients. And so, they really have progressed a ton.   And to Yanique’s point, he doesn't think the pandemic really changed anything that was going to happen; he thinks it just accelerated what was inevitable really quickly. Their goals changed as well, because this concept of work from home and outsourcing now makes a lot more sense to people just because they had to live it and experience it the last year. And so, he’s so ready for the pandemic to end but it's been fun to see how fast people have been able to change and adapt.   Books That Have Had the Greatest Impact on Robert    When asked about books that have the biggest impact, Robert shared that what really set him up for success was a book called The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber. And he talks about the ability to work on your business instead of in your business every day and he describes that as a technician, the person who is actually responsible for all the day to day tasks and all the things that have to be done. And if you're always a technician, then you can never actually have the business that you really want. So that was super powerful for him was to understand the impact that systems and processes and really clear structure could have on the business. And so, E-Myth by Michael E. Gerber was huge as one of the first books he read, business books that had just the massive impact.   And most recently and it's been on his shelf for a while, and I read it every single year, it's Principles: Life and Work by Ray Dalio. Ray's skill sets are kind of the opposite of what his are. He’s great at sales and client facing or customer engaging activities, he likes to be travelling and on the road and engaging with people. And so, his natural skill sets have never been around the structure and the clarity of operations and how to build a really successful business that's sustainable, and Principles by Ray Dalio just has so many amazing different topics in there that for him, it's an annual read for him at the beginning of the year, every single year, and he learns something new every single time.   What Robert is Really Excited About Now!   Robert shared that leadership and inner personal development is a huge thing, not just for his life, but for their teams as well. And so, what he’s most excited about is for what they're working on, it's both personal and their team members, it's their community projects and it's mostly what they have going on the in the Philippines, they call it Rocket Station Cares. And there's just so many different ways that they're supporting and developing communities, both from school service and donation and activities that they're doing to provide for school children all across the Philippines to medical service that their teams are providing and just resources that they're continually providing to the communities to do community engagements totally outside the company.   It's just service, selfless acts of service that they're setting up for their teams to be able to volunteer and participate in and it's just been such an amazing thing. And the better their company does, the bigger that platform of Rocket Station Cares becomes.   And so for him, that's what he’s most excited about what they're working on, because that's what it's really all about to him is their ability to give back to the community and do some amazing things for people that is totally outside of themselves and their personal goals. And so, Rocket Station Cares is what he’s most excited about right now.   Me: Very nice, Rocket Station Cares. It kind of reminds me of my vision for my business, which is, “To create a more caring world,” which came from the cartoon the Care Bears, I don't know if you remember that cartoon when you're little if you used to watch it.   Robert shared that their mission statement as a company is, “Enhanced lives through better business,” because that's kind of similar to what you're talking about, it's kind of what it's all about.   Where Can We Find Robert Online   Website – www.rocketstation.com   Robert shared that there's lots of great information on their website, they've been fortunate to be able to get some endorsements and work with some of the shark tanks and some other great companies. So there's lots of great information on the website, it's just www.rocketstation.com.   But what most people, when you hear about outsourcing or you're thinking about your business, it's something that you get and you understand, you just don't know exactly how that applies to you and your business and what steps you should be taking and how that works.   And so, he'd be happy for their development team to spend some time with anybody that's interested in just having the conversation, it doesn't matter if you hire their teams or not, there's no obligation. But on the website, there's a scheduled time now button and if anybody who's interested at all, just schedule some time with their team.   Again, there's no obligation to sign up for their services or anything like that but just to build a roadmap and kind of understand how this could affect you and apply to your business, just hit that scheduled time now button and their development team will spend 30, 45 minutes and answer any and all questions anybody could come up with and if that was a great solution for your business, they would love to work for you. But if it's not a good solution, it's no big deal at all, happy to answer questions.   Quote or Saying that During Times of Adversity Robert Uses   When asked about a quote or saying that he tends to revert to, Robert stated that he doesn't know if it's really be coming off the top of his head. But he has learned in so many different ways from the Tony Robbins stuff and the Darren Hardy, he spent a lot of time with both. But the real message that he tells himself consistently is, “I'm responsible for everything.”   So whatever he believes to be true, comes. So whenever he’s happy, it's a choice. Whenever he’s sad, it's a choice. Whenever they're having success, it's because the choices he has made. Whenever he has had failures, it's because the choices he has made. So, whether things are good or bad, he just tries to look in the mirror and say, “It's your choices and your actions, you're responsible for everything.” So, just kind of a personal mantra that he has that it's to be responsible and take ownership of all things that are in his life.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners   Links   The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It by Michael E. Gerber Principles: Life and Work by Ray Dalio   The ABC’s of a Fantastic Customer Experience   Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC’s of a Fantastic Customer Experience.”   The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

THE ENTREPRENEUR UNDERDOG
Improve Your Business Through Outsourcing w/ Robert Nickell | The Entrepreneur Underdog | EP# 94

THE ENTREPRENEUR UNDERDOG

Play Episode Listen Later Apr 13, 2021 58:33


Skype, Slack, Zoom. These tools-turned-buzzwords are talked about now more than ever. But Rob Nickell with Rocket Station has been in the virtual assistant business for nearly a decade. Eddie Wilson picks his brain on another common term we've been hearing—The New Normal—and what you can do to build culture virtually, structure remote teams, and communicate intentionally now and into the future. Learn about VAs; creating rhythm for your team; outsourcing; providing a routine you might be missing. All that and more on this valuable, virtual episode! To learn more about virtual assistants around the world or tips on managing your remote team, email brooks@rocketstation.com.

Selling Local: Stories | Tips | Service
101: The value of outsourcing smaller tasks

Selling Local: Stories | Tips | Service

Play Episode Listen Later Apr 8, 2021 48:04


Robert Nickell has perfected the process of giving business leaders the freedom to do the job they are the best while not bogging down their best employees with specific tasks. Robert Nickell the Founder of Rocket Station discusses the importance of allowing leaders to do what they are best at while helping employees stay focused on revenue-generating tasks.  If you are looking for an episode that will help you see KPI's, Quotas, & the day-to-day activities of a salesperson differently this is an episode that will challenge your thinking. Great conversation with an innovative founder.

Take Back Time: Time Management | Stress Management | Tug of War With Time
How You Can Benefit From Process Documentation And Virtual Assistants With Robert Nickell

Take Back Time: Time Management | Stress Management | Tug of War With Time

Play Episode Listen Later Mar 25, 2021 35:37


Managing a business can be lonely and overwhelming, especially if you don't know how to delegate your work. This is why most managers and owners benefit from hiring virtual assistants, allowing them to focus on far more important business matters and letting these talented individuals monitor other time-consuming things. But without proper process documentation in place, you are at risk of outsourcing the wrong people, wasting a lot of money and time. Penny Zenker sits down with Robert Nickell of Rocket Station Careers to discuss the best way to conduct applicant screening and recruitment. Robert explains how this can impact the way you manage your business processes, teach you to appreciate individual team member skills, dispel the dangers of micromanaging, and discover the smoothest turnover process possible.Love the show? Subscribe, rate, review, and share!Here’s How »Join the Take Back Time community today:TugOfWarWithTime.comTug of War With Time FacebookTug of War With Time TwitterTug of War With Time Pinterest

Beyond All Boundaries with John Dwyer
Team Building & Process Mastery with Robert Nickell

Beyond All Boundaries with John Dwyer

Play Episode Listen Later Feb 9, 2021 48:11


Team Building & Process Mastery with Robert Nickell

mastery team building robert nickell
Press This WordPress Community Podcast
Overwhelmed? Virtual Assistant Strategies for WordPress Agencies with Robert Nickell

Press This WordPress Community Podcast

Play Episode Listen Later Feb 9, 2021 31:23


Do you run a freelancer or agency business? If so, do you often feel more like your business is running you?In this episode of PressThis, we interview Robert Nickell of Rocket Station about Virtual Assistant strategies WordPress agencies and freelancers can use to save time and scale their business. Robert's company Rocket Station specializes in Virtual Assistant services often used by freelancers and agencies. Robert shares his wealth of experience supporting businesses with their virtual assistant strategies so you can dial in on what might be right for you.If you're underwater trying to keep up with running your freelance or agency business afloat, don't miss this episode of PressThis. Listen now!

Real Estate Masters Podcast
#19 Leveraging Virtual Assistants's with Robert Nickell

Real Estate Masters Podcast

Play Episode Listen Later Feb 3, 2021 29:43


Welcome to the Real Estate Masters podcast, where we interview the top names in the Real Estate game. If you want to grow your Real Estate business, see more podcasts or give free resources - Go to www.REMCommunity.com. The only podcast that allows you to directly connect with the guests and many of the highest level names in the real estate game. You are in for a treat with our next guest. Do me a favor, subscribe to the podcast, leave us a review, and don't forget to go to REMCommunity.com to connect with some of the highest level Real Estate professionals in the United States through our community and through our high-level masterminds. Let's go. Today we have Robert Nickell had long perfected a series of systems and processes that helped launch him to the forefront of the industry. He recognized that countless investors and entrepreneurs could benefit from his workflows and proven systems — and that started with having a world-class, highly trained team in place.​ Robert continues to propel Rocket Station forward with his innovative thinking, extensive experience, and entrepreneurial spirit. Thanks for listening. Now go to www.REMCommunity.com to connect with today's guest. See our high-level masterminds, and to get free resources. Don't forget to share this with a friend and leave us a five-star review. We'll see you on the next episode.

Marketing Genius
Optimizing Your Time and Business Strategy with Rocket Station | Episode 92

Marketing Genius

Play Episode Listen Later Jan 29, 2021 29:15


Grant interviewed Robert Nickell from Rocket Station, a company that helps generate outsourcing content and provides a custom strategy for your company. Many agents think they can’t do everything in the business, and that is mostly true. So, how can they do all these things and maintain a successful business? Where does Rocket Station come […]

Flipping Out
Using VA's To Grow Your Real Estate Business With Robert Nickell

Flipping Out

Play Episode Listen Later Jan 29, 2021 31:01


A lot of tasks are involved in real estate investing, such as cold calling and bookkeeping, and that's why investors usually cannot find enough time on their hands just to finish them all. This is where virtual assistants come into play, helping to lighten the burden while keeping the revenue flowing. Robert Nickell sits down with Paul Lizell to discuss how struggling with his own time constraints inspired him to create Rocket Station, a company that trains VAs specializing in real estate. He shares the specifics of their offers while underlining how his mother influenced him to focus on providing value to his customers than just mere virtual assistance.Love the show? Subscribe, rate, review, and share!Here’s How »Join Flipping Out community today:thevirtualinvestor.coFacebookLinkedIn

love vas real estate business robert nickell paul lizell
Profit First REI Podcast
Making Your Finances Work for YOU with Robert Nickell

Profit First REI Podcast

Play Episode Listen Later Jan 19, 2021 30:18


Robert Nickell tells how he started in real estate investing and what helped him become profitable and get away from the "grind" all the time.

finances robert nickell
The Best of The Best: Maverick's Guide To Success
EPISODE 19 - EVERYTHING CORPORATE STAFFING ft. Robert Nickell (Founder & CEO of Rocket Station)

The Best of The Best: Maverick's Guide To Success

Play Episode Listen Later Dec 30, 2020 48:10


This is Episode 19 of The Best of the Best: Maverick's Guide To Success with Maverick Levy & today he's here with Robert Nickell (Founder & CEO of Rocket Station) on to discuss: Where he grew up & his family life, if he knew what he wanted to be when he grew up, where he went to college, what Rocket Station is & how it came to be, jumping to a whole other industry & risk, creating a corporate structure, creating a solution out of necessity, what sets his company apart, remote productivity during the time of COVID-19, the importance of transparency in business, learning, the importance of having good accounting, what he wishes he knew in his early 20's & more. This episode is not to be missed! Visit www.RocketStation.com Levy & Associates Discount: Call 1-800-TAX-LEVY & say Maverick Email: mlevy@levytaxpro.com  Website www.levytaxhelp.com Follow: @tbotbpod & @dbpodcasts on Twitter & Instagram  LinkedIn: The Best of The Best: Maverick's Guide To Success & Maverick Levy Bookmark: www.tbotbpod.com Produced by: www.dbpodcasts.com

Real Estate Influencer
Building Systems & Processes in You Business ft. Robert Nickell

Real Estate Influencer

Play Episode Listen Later Dec 24, 2020 32:26


Rocket Station Virtual Staffing is a leading business process outsourcing provider for innovative companies. They hire and train top talent to help our clients launch an efficient, scalable & profitable business with an ultimate focus and goal to deliver a world-class customer experience. Rocket Station Virtual Staffing ability to deliver outstanding results for our clients starts with their team of experts.

Escaping The Real Estate Investing Newbie Zone - Make Money In Real Estate Like Rich Dad's Robert Kiyosaki, Donald Trump
ENZ 133 – Managing Your Real Estate Business With Virtual Staff with Robert Nickell

Escaping The Real Estate Investing Newbie Zone - Make Money In Real Estate Like Rich Dad's Robert Kiyosaki, Donald Trump

Play Episode Listen Later Dec 17, 2020 30:13


managing real estate business robert nickell virtual staff
All In with Rick Jordan
Growing A Successful Business | Robert Nickell

All In with Rick Jordan

Play Episode Listen Later Dec 15, 2020 46:27


Press Play for:  The Value of Experience Why you need to go ALL IN if you are an entrepreneur The difference between being a Leader and being a Manager The Number 1 Mistake companies make in the hiring process How your business can become more efficient by enhancing other’ lives Three steps that employers can take to make the hiring process a success The Power of having the right Team in place   We Meet:  Robert Nickell - Rocket Station Virtual Teams   Straight Truth: For an entrepreneur, the individuals that are in your inner circle you should pull on their wisdom and their genius because there's no possible way that you can think of every contingency on your own.    Episode References: Rich Dad Poor Dad Book - https://www.amazon.com/Rich-Dad-Poor-Teach-Middle/dp/1612680178 E myth by Michael Gerber - https://www.amazon.com/Myth-Revisited-Small-Businesses-About/dp/0887307280 Kingsley Charles - http://www.wealthyceo.com/ Liberty Lockdown Documentary - http://www.libertylockdown.com Rocket Station - http://www.rocketstation.com   Connect: Connect with Rick: https://linktr.ee/mrrickjordan Connect with Guest:  https://rocketstation.com/   Subscribe and Review to ALL IN with Rick Jordan on iTunes Subscribe and Comment on CastBox Subscribe on Google Podcasts or Google Play Follow on Spotify Subscribe and Review on Stitcher   About Guest: Robert Nickell is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Operating in Dallas Ft Worth since 2013, Rocket Station helps small to mid-sized businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest.   Robert started his career as an entrepreneur in the real estate industry which has positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources. Robert and his team’s strength in evaluating best practices and efficient ways to staff capacity has continued to propel Rocket Station. When not helping clients build better businesses, you’ll find Robert traveling the world or hanging out with his nephews in Dallas.

All In with Rick Jordan
(EP100) Growing A Successful Business | Robert Nickell

All In with Rick Jordan

Play Episode Listen Later Dec 15, 2020 46:23


Press Play for:  The Value of Experience Why you need to go ALL IN if you are an entrepreneur The difference between being a Leader and being a Manager The Number 1 Mistake companies make in the hiring process How your business can become more efficient by enhancing other’ lives Three steps that employers can take to make the hiring process a success The Power of having the right Team in place   We Meet:  Robert Nickell - Rocket Station Virtual Teams   Straight Truth: For an entrepreneur, the individuals that are in your inner circle you should pull on their wisdom and their genius because there's no possible way that you can think of every contingency on your own.    Episode References: Rich Dad Poor Dad Book - https://www.amazon.com/Rich-Dad-Poor-Teach-Middle/dp/1612680178 E myth by Michael Gerber - https://www.amazon.com/Myth-Revisited-Small-Businesses-About/dp/0887307280 Kingsley Charles - http://www.wealthyceo.com/ Liberty Lockdown Documentary - http://www.libertylockdown.com Rocket Station - http://www.rocketstation.com   Connect: Connect with Rick: https://linktr.ee/mrrickjordan Connect with Guest:  https://rocketstation.com/   Subscribe and Review to ALL IN with Rick Jordan on iTunes Subscribe and Comment on CastBox Subscribe on Google Podcasts or Google Play Follow on Spotify Subscribe and Review on Stitcher   About Guest: Robert Nickell is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Operating in Dallas Ft Worth since 2013, Rocket Station helps small to mid-sized businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest.   Robert started his career as an entrepreneur in the real estate industry which has positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources. Robert and his team’s strength in evaluating best practices and efficient ways to staff capacity has continued to propel Rocket Station. When not helping clients build better businesses, you’ll find Robert traveling the world or hanging out with his nephews in Dallas.

#Clockedin with Jordan Edwards
Robert Nickell How to Utilize a Virtual Assistant in Your Business

#Clockedin with Jordan Edwards

Play Episode Listen Later Nov 19, 2020 38:18


Robert Nickell is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Operating in Dallas Ft Worth since 2013, Rocket Station helps small to mid-sized businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. Robert started his career as an entrepreneur in real estate industry which has positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources. Robert and his team’s strength in evaluating best practices and efficient ways to staff capacity has continued to propel Rocket Station. When not helping clients build better businesses, you’ll find Robert traveling the world or hanging out with his nephews in Dallas.Rocket Station is a leading business process outsourcing provider for innovative companies. We hire and train top virtual teams to help our clients launch an efficient, scalable & profitable business with an ultimate focus and goal to deliver a world-class customer experience.Rocket Station ability to deliver outstanding results for our clients starts with our team of experts. Each of our team members have over at least 10 years of experience in Business Process Outsourcing, Virtual Staffing, Customer Service, Business to Business Solutions, Project Management, Small Business Support, Lead Generation and more.How to Reach Robert and Team: https://rocketstation.com/Hope you find value in this. If so please provide a 5-star and drop a review. Complimentary Edwards Consulting Session: https://calendly.com/jordan-555/collaboration-call

Webcology
Robert Nickell, Founder and CEO of Rocket Station

Webcology

Play Episode Listen Later Oct 15, 2020 56:25


Robert Nickell, Founder, and CEO of Rocket Station joins Jim and Dave to chat Virtual Assistants and use them to enhance SEO. Robert Nickell is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Operating in Dallas Ft Worth since 2013, Rocket Station helps small to mid-sized businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. Robert started his career as an entrepreneur in real estate industry which has positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources. Robert and his team’s strength in evaluating best practices and efficient ways to staff capacity have continued to propel Rocket Station. When not helping clients build better businesses, you’ll find Robert traveling the world or hanging out with his nephews in Dallas.

Webcology on WebmasterRadio.fm
Robert Nickell, Founder and CEO of Rocket Station

Webcology on WebmasterRadio.fm

Play Episode Listen Later Oct 15, 2020 56:25


Robert Nickell, Founder, and CEO of Rocket Station joins Jim and Dave to chat Virtual Assistants and use them to enhance SEO. Robert Nickell is the Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Operating in Dallas Ft Worth since 2013, Rocket Station helps small to mid-sized businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. Robert started his career as an entrepreneur in real estate industry which has positioned him to support many real estate entrepreneurs and established firms who are struggling with staffing and human resources. Robert and his team's strength in evaluating best practices and efficient ways to staff capacity have continued to propel Rocket Station. When not helping clients build better businesses, you'll find Robert traveling the world or hanging out with his nephews in Dallas.

The Leadership Locker
56. Why You Need to Outsource NOW with Robert Nickell

The Leadership Locker

Play Episode Listen Later Oct 1, 2020 50:37


“If you've got script, now you've got structure. Those are the lines on the freeway. Those lines are your systems and processes.”  – Robert Nickell   On this episode of The Leadership Locker, Rocket Station Founder and CEO Robert Nickell talks about the importance of outsourcing. Listen as Robert and Rich discuss the documenting your systems and processes, and the risks of not delegating.   As a successful real estate investor, Robert Nickell had long perfected a series of systems and processes that helped launch him to the forefront of the industry. He recognized that countless investors and entrepreneurs could benefit from his workflows and proven systems — and that started with having a world-class, highly trained team in place.     Here's how you can connect with Robert: Website: https://rocketstation.com/ Linkedin: https://www.linkedin.com/in/robert-nickell/   Connect with Rich: Website: www.richcardonamedia.com Linkedin: https://www.linkedin.com/in/richardcardona/ Instagram: https://www.instagram.com/richcardona_/ Facebook: https://www.facebook.com/richcardonamedia/ YouTube: https://www.youtube.com/c/RichCardona

rich outsource robert nickell robert website rich website leadership locker
Real Estate Influencer
How to Use Virtual Assistants to Boost Sales ft. Robert Nickell

Real Estate Influencer

Play Episode Listen Later Sep 24, 2020 34:09


Rocket Station Virtual Staffing is a leading business process outsourcing provider for innovative companies. They hire and train top talent to help our clients launch an efficient, scalable & profitable business with an ultimate focus and goal to deliver a world-class customer experience. Rocket Station Virtual Staffing ability to deliver outstanding results for our clients starts with their team of experts.

A Passion For Real Estate Investments
Episode 58: Robert Nickell

A Passion For Real Estate Investments

Play Episode Listen Later Sep 15, 2020 26:09


Do you have all the systems and processes in place to scale your business? Are you looking to hire virtual assistants? Or do you want to know how to build a remote team so that you don't have to spend 90 hours a week doing repetitive tasks?  In today's episode of Passion for Real Estate Investments, Founder and CEO of Rocket Station, Robert Nickell, talks to us about virtual teams, outsourcing, and the importance of thinking about how we spend our time. From working a corporate job, to rehabbing houses, to starting a virtual assistant training company, Robert's problem-solving mindset has allowed his business to remain successful, even during the COVID-19 pandemic.  After leaving college, Robert worked a corporate job, but soon left when he realized his 9-to-5 salary wasn't accumulating fast enough to create the life that he wanted. At around the time of the 2008 market crash, Robert and his best friend entered the real estate market and bought their first property. His transition to virtual teams started when he realized that he needed to handle the repetitive day-to-day tasks and free up his time, and he began creating the systems and processes he needed for his business. By 2013, he was spending more time helping other businesses grow than his own, and he decided to form Rocket Station, to provide business process outsourcing solutions.  How has the COVID-19 pandemic affected his business? Robert has seen some trends in other businesses, and he tells us how he can help you build your business systems from the ground up in a matter of days. What are the challenges business owners face when trying to hire virtual assistants? Robert emphasizes the importance of slowing down and identifying where you should be spending your time, and how following this process improved his overall success.  If you're a business owner and you're looking to scale your business, or you're thinking of starting a business and you need help with the systems and processes, or you want to know more about building remote teams, this episode is for you. Highlights of the Interview: “It's better to be lucky than good.” Real estate is one of the only tools to produce passive income and create the life that you want. Smaller investors are investing more in their business during the pandemic. You need systems and processes in place first, and then everything else falls into place. Most of us do our jobs without thinking because we've become accustomed to just doing those things, and we never slow down to really think about what we did all day. His light bulb moment was when he realized his front-end transactions were the same every time. Up to 80% of the business can be delegated to virtual assistants.

A Passion For Real Estate Investments
Episode 58: Robert Nickell

A Passion For Real Estate Investments

Play Episode Listen Later Sep 15, 2020 26:08


Do you have all the systems and processes in place to scale your business? Are you looking to hire virtual assistants? Or do you want to know how to build a remote team so that you don't have to spend 90 hours a week doing repetitive tasks? In today's episode of Passion for Real Estate Investments, Founder and CEO of Rocket Station, Robert Nickell, talks to us about virtual teams, outsourcing, and the importance of thinking about how we spend our time. From working a corporate job, to rehabbing houses, to starting a virtual assistant training company, Robert's problem-solving mindset has allowed his business to remain successful, even during the COVID-19 pandemic. After leaving college, Robert worked a corporate job, but soon left when he realized his 9-to-5 salary wasn't accumulating fast enough to create the life that he wanted. At around the time of the 2008 market crash, Robert and his best friend entered the real estate market and bought their first property. His transition to virtual teams started when he realized that he needed to handle the repetitive day-to-day tasks and free up his time, and he began creating the systems and processes he needed for his business. By 2013, he was spending more time helping other businesses grow than his own, and he decided to form Rocket Station, to provide business process outsourcing solutions. How has the COVID-19 pandemic affected his business? Robert has seen some trends in other businesses, and he tells us how he can help you build your business systems from the ground up in a matter of days. What are the challenges business owners face when trying to hire virtual assistants? Robert emphasizes the importance of slowing down and identifying where you should be spending your time, and how following this process improved his overall success. If you're a business owner and you're looking to scale your business, or you're thinking of starting a business and you need help with the systems and processes, or you want to know more about building remote teams, this episode is for you. Highlights of the Interview * “It's better to be lucky than good.” * Real estate is one of the only tools to produce passive income and create the life that you want. * Smaller investors are investing more in their business during the pandemic. * You need systems and processes in place first, and then everything else falls into place. * Most of us do our jobs without thinking because we've become accustomed to just doing those things, and we never slow down to really think about what we did all day. * His light bulb moment was when he realized his front-end transactions were the same every time. * Up to 80% of the business can be delegated to virtual assistants.

Big Mike Fund Podcast
069: How Small Businesses and Large Companies Use Virtual Assistants with Robert Nickell

Big Mike Fund Podcast

Play Episode Listen Later Aug 3, 2020 31:00


Welcome to The Big Mike Fund Podcast. Today it is my pleasure to have Robert Nickell here on the show with me. Rob is another brother from the Collective Genius Mastermind. He’s also known as the “Master Blaster of the Virtual Assistants.” While he is an expert in virtual staffing, it was his career in real estate that got him there. Today we’re talking about virtual staffing and virtual assistants, productivity, documenting processes, and Rob’s business, Rocket Station. Rob talks about how small businesses and large companies use virtual assistants and what sorts of things virtual assistants do. Minute Markers: 00:20 - Welcome 01:00 - A little bit about Robert Nickell 03:20 - Living in a modern world/the need for virtual assistants 11:00 - VA work is scripted work 12:35 - VA productivity with small companies 14:00 - Documenting processes 20:30 - Staffing at VA Services 25:15 - Near-shoring and Out-shoring (outsourcing) 28:40 - The best way to reach Rob 30:38 - Thank you for listening to the Big Mike Fund Podcast Quotes: “It’s so easy now, for everything to be interconnected, whether you’re a small business with just a couple of people working in the day-to-day or you’re a publicly traded company. We all operate very similarly today.” – Robert Nickell “Most companies, they hire people, you sit next to a colleague, you just kinda watch people, you absorb through osmosis I call it, through just, kind of, working in there. After 2, 3, 4 months, you’ve been around it enough and watched enough that you get it. Even big companies don’t do a good job documenting processes.” – Robert Nickell “For us it starts with that system mapping, that process documentation. That creates the road map.” – Robert Nickell “We leverage things like cultural index and other profiling resources that are a big investment for our company but our clients are ultimately the ones that get to benefit from that.” – Robert Nickell “80% to 90% of the real estate business can be outsourced, whether that’s somebody locally, in your market, or overseas. It’s really easy to take marketing transaction coordination, disposition management, all the day-to-day admin, bookkeeping and accounting, reconciliation (month over month), there’s not really anything in real estate that can’t be done.” – Robert Nickell Resources: Rocket Station Website Greg’s email address: Brooks@rocketstation.com

Big Mike Fund Podcast
069: How Small Businesses and Large Companies Use Virtual Assistants with Robert Nickell

Big Mike Fund Podcast

Play Episode Listen Later Aug 2, 2020


Welcome to The Big Mike Fund Podcast. Today it is my pleasure to have Robert Nickell here on the show with me. Rob is another brother from the Collective Genius Mastermind. He's also known as the “Master Blaster of the Virtual Assistants.” While he is an expert in virtual staffing, it was his career in real estate that got him there. Today we're talking about virtual staffing and virtual assistants, productivity, documenting processes, and Rob's business, Rocket Station. Rob talks about how small businesses and large companies use virtual assistants and what sorts of things virtual assistants do. Minute Markers: 00:20 – Welcome 01:00 – A little bit about Robert Nickell 03:20 – Living in a modern world/the need for virtual assistants 11:00 – VA work is scripted work 12:35 – VA productivity with small companies 14:00 – Documenting processes 20:30 – Staffing at VA Services 25:15 – Near-shoring and Out-shoring (outsourcing) 28:40 – The best way to reach Rob 30:38 – Thank you for listening to the Big Mike Fund Podcast Quotes: “It's so easy now, for everything to be interconnected, whether you're a small business with just a couple of people working in the day-to-day or you're a publicly traded company. We all operate very similarly today.” – Robert Nickell “Most companies, they hire people, you sit next to a colleague, you just kinda watch people, you absorb through osmosis I call it, through just, kind of, working in there. After 2, 3, 4 months, you've been around it enough and watched enough that you get it. Even big companies don't do a good job documenting processes.” – Robert Nickell “For us it starts with that system mapping, that process documentation. That creates the road map.” – Robert Nickell “We leverage things like cultural index and other profiling resources that are a big investment for our company but our clients are ultimately the ones that get to benefit from that.” – Robert Nickell “80% to 90% of the real estate business can be outsourced, whether that's somebody locally, in your market, or overseas. It's really easy to take marketing transaction coordination, disposition management, all the day-to-day admin, bookkeeping and accounting, reconciliation (month over month), there's not really anything in real estate that can't be done.” – Robert Nickell Resources: Rocket Station Website Greg's email address: Brooks@rocketstation.com

REI Marketing Weekly
Using Virtual Assistants in Marketing ft. Robert Nickell CEO of Rocket Station

REI Marketing Weekly

Play Episode Listen Later Jun 6, 2020 28:02


Many real estate investors know about using virtual assistants and a lot of businesses use them, but have you ever thought about using them for marketing? Marketing is a very intricate part of your business but has to be done, but done consistently and done well. So how exactly can you strategically outsource your marketing to a virtual assistant? I'm happy to have my friend Robert Nickell, CEO of Rocket Station on the line to talk about outsourcing your marketing effectively to virtual assistants!

Real Estatepreneurs
Growing and Scaling with Robert Nickell pt 2

Real Estatepreneurs

Play Episode Listen Later Apr 22, 2020 26:35


You have to retrain the way your brain works if you want to properly grow and scale your business.  What got your business to its current level of success is not what will take it to higher heights.  In this episode, Robert Nickell joins JR to discuss hidden (and lucrative) ways to grow and invest in your team, which in turns helps grow your business without you managing every single interaction. Here Are The Show Highlights: Why the “old school” methods for closing deals doesn’t work anymore and what you need to do instead (0:57)  The unsexy secret to success (3:17)  How to leverage technology so you know what a house is worth by only knowing what neighborhood it’s in (5:45)  The only true way to make 10x as many offers as you’re currently making (6:18)  The simple, 6-word question you need to ask yourself if you’re living in complete chaos (7:49)  The single best personality test to give to new hires that’s so accurate it’s held up legally in court (15:42)  The hidden, but lucrative way to hire employees that comes with no taxes or liabilities (18:20)  Can you really hire a competent employee in a third-world country? Find out here… (20:11)  If you want to find out if outsourcing can work for your business, go to discovery.rocketstation.com to schedule a 30 minute consultation.  If there was ONE THING that was helpful in this episode, share this show with someone it will help, and come back next week.

one thing scaling robert nickell
Real Estatepreneurs
Growing and Scaling with Robert Nickell pt 1

Real Estatepreneurs

Play Episode Listen Later Apr 15, 2020 24:34


Everyone wants to grow and scale their business.  But, many entrepreneurs do it completely wrong. Sure, they make more money, but it comes at the cost of their freedom and sanity.  In this episode, JR is sitting down with Robert Nickell to talk about building a business that serves his lifestyle and how he’s been able to successfully grow and scale his business while reducing his day-to-day by 80-90%.  Here Are The Show Highlights: What Tim Ferriss didn’t tell you about the “4-hour work week” (1:22)  The single most important business problem you need to solve (2:46)  The all-too-common mistake you make when you hire your first employee that dooms your business to failure (3:50)  Getting taken advantage of by your own employees? Here’s what you need to do… (6:25)  The ugly, dark side to making more money that nobody ever talks about (8:40)  The little-known trick to spending more time with your family (10:01)  The #1 thing you must learn to leverage as you grow or you’ll spend every day in chaos with your hair on fire (11:37) How a small country on the other side of the world can give you more freedom than you know what to do with (12:57) How to “ethically hack” into the brains of the smartest people in your industry (14:39)  How you can run a successful and profitable business without working your tail off every single day (17:50)  If you want to find out if outsourcing can work for your business, go to discovery.rocketstation.com to schedule a 30 minute consultation.  If there was ONE THING that was helpful in this episode, share this show with someone it will help, and come back next week.

one thing scaling robert nickell
Simple Wholesaling With Brett Snodgrass
SWP: 208 Rocket Blast your Business with Rocket Station's Virtual Assistants!

Simple Wholesaling With Brett Snodgrass

Play Episode Listen Later Apr 14, 2020 65:46


Robert Nickell is both the founder and CEO of Rocket Station, a leading provider of outsourced staffing and process management for the BPO (Business Process Outsourcing) industry. Founded in 2013, Rocket Station has been helping small and medium-sized businesses become more efficient and profitable. Prior to Rocket Station, Robert was a real estate entrepreneur. His experience operating in the real estate industry helped position him to provide support to his fellow real estate entrepreneurs as well as other established firms who are in need of staffing and human resources. In this episode, you'll learn about Robert's entrepreneurship journey, the importance of having a system, and the difference between hiring a virtual assistant versus hiring someone locally. Don't forget to tune in and discover what Robert's company has to offer. It just might change both your life and your business dramatically!

Simple Wholesaling With Brett Snodgrass
SWP: 208 Rocket Blast your Business with Rocket Station’s Virtual Assistants!

Simple Wholesaling With Brett Snodgrass

Play Episode Listen Later Apr 13, 2020 65:43


Robert Nickell is both the founder and CEO of Rocket Station, a leading provider of outsourced staffing and process management for the BPO (Business Process Outsourcing) industry. Founded in 2013, Rocket Station has been helping small and medium-sized businesses become more efficient and profitable. Prior to Rocket Station, Robert was a real estate entrepreneur. His experience operating in the real estate industry helped position him to provide support to his fellow real estate entrepreneurs as well as other established firms who are in need of staffing and human resources. In this episode, you’ll learn about Robert’s entrepreneurship journey, the importance of having a system, and the difference between hiring a virtual assistant versus hiring someone locally. Don’t forget to tune in and discover what Robert’s company has to offer. It just might change both your life and your business dramatically!

The Dentist Freedom Blueprint
Ep #265: Robert Nickell - The Advantages of Leveraging an Outsourced Team

The Dentist Freedom Blueprint

Play Episode Listen Later Mar 20, 2020 32:46


In business, we often fall into the trap of thinking that everyone who does work for us needs to be within the same building. This is especially the case in dentistry and more hands-on businesses, but today Robert Nickell, founder and CEO of Rocket Station, joins me on the show to talk about how most businesses can benefit greatly from outsourcing. You can find show notes and more information by clicking here: https://bit.ly/3cDged7

Real Estate Investing With Jay Conner, The Private Money Authority
Rocketing Your Real Estate Business to the Top With Rob Nickell Part Two

Real Estate Investing With Jay Conner, The Private Money Authority

Play Episode Listen Later Nov 14, 2019


Rocketing Your Real Estate Business to the Top With Rob Nickell Part TwoWatch on YouTube: https://youtu.be/zpJSmwxVKOoJay Conner is joined by Robert Nickell, founder of Rocket Station.His company supplies VA's (Virtual Assistants) for real estate investors.Jat describes how he found his favorite VA through Rocket Station.Why use a VA?What tasks do they do?When you consider your entire business, it is a transactional business. Each deal is almost exactly the same.The technology available now changes the way the game is played successful. It is easy and simple to communicate around the world.Robert Nickell had long perfected a series of systems and processes that helped launch him to the forefront of the industry. He recognized that countless investors and entrepreneurs could benefit from his workflows and proven systems — and that started with having a rockstar team in place.Robert continues to propel Rocket Station forward with his innovative thinking, extensive experience, and entrepreneurial spirit.Website: www.rocketstation.comFB: https://www.facebook.com/rocketstationleaders/Real Estate Cashflow Conference: https://www.jayconner.com/learnrealestate/Free Webinar: http://bit.ly/jaymoneypodcastJay Conner is a proven real estate investment leader. Without using his own money or credit, Jay maximizes creative methods to buy and sell properties with profits averaging $64,000 per deal.What is Real Estate Investing? Live Cashflow Conferencehttps://youtu.be/QyeBbDOF4woThe Conner Marketing Group Inc.P.O. Box 1276, Morehead City, NC USA 28557P 252-808-2927F 252-240-2504Channelhttps://www.youtube.com/channel/UCZfl6O7pRhyX5R-rRuSnK6whttps://www.youtube.com/c/RealEstateInvestingWithJayConnerRSS Feedhttp://realestateinvestingdeals.mypodcastworld.com/rss2.xmlGoogle Playhttps://play.google.com/music/listen#/ps/Ihrzsai7jo7awj2e7nhhwfsv47yiTunes:https://itunes.apple.com/ca/podcast/real-estate-investing-minus-bank-flipping-houses-foreclosure/id1377723034Watch on ROKU:Rokuhttps://my.roku.com/add/realestateinvestingRokuhttps://my.roku.com/add/realestateinvestingWatch on Amazon Prime:https://www.amazon.com/How-Locate-Real-Estate-Deals/dp/B07M9WNZR6/ref=sr_1_3

Real Estate Investing With Jay Conner, The Private Money Authority
Rocketing Your Real Estate Business to the Top With Rob Nickell Part One

Real Estate Investing With Jay Conner, The Private Money Authority

Play Episode Listen Later Nov 11, 2019


Rocketing Your Real Estate Business to the Top With Rob Nickell Part OneWatch on YouTube: https://youtu.be/zpJSmwxVKOoJay Conner is joined by Robert Nickell, founder of Rocket Station.His company supplies VA's (Virtual Assistants) for real estate investors.Jat describes how he found his favorite VA through Rocket Station.Why use a VA?What tasks do they do?When you consider your entire business, it is a transactional business. Each deal is almost exactly the same.The technology available now changes the way the game is played successful. It is easy and simple to communicate around the world.Robert Nickell had long perfected a series of systems and processes that helped launch him to the forefront of the industry. He recognized that countless investors and entrepreneurs could benefit from his workflows and proven systems — and that started with having a rockstar team in place.Robert continues to propel Rocket Station forward with his innovative thinking, extensive experience, and entrepreneurial spirit.Website: www.rocketstation.comFB: https://www.facebook.com/rocketstationleaders/Real Estate Cashflow Conference: https://www.jayconner.com/learnrealestate/ Free Webinar: http://bit.ly/jaymoneypodcastJay Conner is a proven real estate investment leader. Without using his own money or credit, Jay maximizes creative methods to buy and sell properties with profits averaging $64,000 per deal.What is Real Estate Investing? Live Cashflow Conference https://youtu.be/QyeBbDOF4woThe Conner Marketing Group Inc.P.O. Box 1276, Morehead City, NC USA 28557P 252-808-2927F 252-240-2504Channelhttps://www.youtube.com/channel/UCZfl6O7pRhyX5R-rRuSnK6whttps://www.youtube.com/c/RealEstateInvestingWithJayConnerRSS Feedhttp://realestateinvestingdeals.mypodcastworld.com/rss2.xmlGoogle Playhttps://play.google.com/music/listen#/ps/Ihrzsai7jo7awj2e7nhhwfsv47yiTunes:https://itunes.apple.com/ca/podcast/real-estate-investing-minus-bank-flipping-houses-foreclosure/id1377723034Watch on ROKU:Rokuhttps://my.roku.com/add/realestateinvestingRokuhttps://my.roku.com/add/realestateinvestingWatch on Amazon Prime:https://www.amazon.com/How-Locate-Real-Estate-Deals/dp/B07M9WNZR6/ref=sr_1_3

REI Marketing Nerds
Episode #61 - How To Grow Your Business While Shrinking Your Hours with Robert Nickell

REI Marketing Nerds

Play Episode Listen Later Oct 15, 2019 33:19


If you’re like most investors, you didn’t become an entrepreneur to sit in an office all day fulfilling useless tasks you hate.  But if you’ve been running your business for a while, you probably have quite a few tasks on your list that you’re not 100% passionate about.  In today’s episode, you’ll find out how you can make your dream of entrepreneurship reality: Do the things you’re good at and passionate about and let others handle the stuff you hate. Robert Nickell from Rocketstation stops by to give you the best ideas on how to make more money by working less hours as a real estate investor. Listen now if you’re ready to free yourself from doing everything in your business! Show highlights include:  The thing most real estate investors miss when bringing on people to run part of their business. (10:14) How to train your staff without spending any of your own time teaching—AND without hiring expensive consultants for seminars. (14:40) The most important things to hire others for in a real estate investing business. (21:04) How to “start over” mentally and build the business you wanted from the beginning–without quitting your business. (23:01)   To get the latest updates directly from Dan and discuss business with other real estate investors, join the REI marketing nerds Facebook group here: http://adwordsnerds.com/group Need help with your online marketing? Jump on a FREE strategy session with our team. We'll dive deep into your market and help you build a custom strategy for finding motivated seller leads online. Schedule for free here: http://adwordsnerds.com/strategy Find out more about Robert’s business here: www.rocketstation.com Get a free discovery call with Robert’s team by emailing brooks@rocketstation.com

The Only Real Estate Podcast Worth...
Episode 35: Rob Nickell - Leverage Your Business

The Only Real Estate Podcast Worth...

Play Episode Listen Later Sep 30, 2019 50:20


Do you struggle with adding leverage to your business? What'll do you stress out over the thought of having to interview, hire, and train someone? Have you considered hiring a virtual assistant but don't know where to start?Then join us as we have on Robert Nickell the founder of Rocket Station - Virtual Assistants. Rob has perfected the way real estate agents should hire virtual assistants and he will share with us his advice on how to correctly hire your first virtual assistant.Website: www.rocketstation.comFB: https://www.facebook.com/rocketstationleaders/Linkedin: https://www.linkedin.com/…/rocketstati…/Ask your questions here and we will cover them!You don't want to miss out!And make sure to subscribe on YouTube and leave us a review on iTunes!Check out our masterclass course! https://www.toreacademy.com/#RealEstatePodcast #Podcast #NewPodcast #REALTORPodcast #RealEstateAgent #Vlogger #PodcastNews #PodcastLife #PodcastShow #LifeOfAREALTOR #MillionaireMindset #Leadership #Leader #Innovator #Influencer #Success #Entrepreneur #Coach #Coaching #RealEstateAgentInterviews

Charter School Superstars
Ep 38: Debra Boyd and Robert Nickell of BB&T stop by to discuss charter school bond financing

Charter School Superstars

Play Episode Listen Later Jul 24, 2019 19:31


This week, Ryan interviews Debra Boyd and Robert Nickell, managing directors at BB&T capital markets. In this interview, Debra and Robert talk to us in more detail about tax exempt bond financing for charter facilities, including discussing things that charter schools must do to ensure success post-financing. You can find out more about their work by visiting www.bbtcapitalmarkets.com.Host: Ryan Kairalla (@ryankair)Producer: Ross Ulysse

Fearless Millionaire Podcast
Robert Nickell Powerdrive Your Business With Delegation

Fearless Millionaire Podcast

Play Episode Listen Later Jul 15, 2019 48:58


Robert Nickell of RocketStation.me Shares Why You Need Delegation Your Business To Succeed. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

delegation robert nickell
Shut Up and Do It Podcast
How Virtual Assistants Help Scale a REI Business – Robert Nickell – EP #13

Shut Up and Do It Podcast

Play Episode Listen Later Jun 18, 2019 31:17


Robert Nickell, cofounder of IVAS (Investor Virtual Assistant Services), goes through his story from rehabbing homes, to the brokerage world (where he learned the value of leveraging other people's time), to creating a full blown team of VAs that allowed him to wholesale homes - with very little time spent by him! Join us as we go through how VAs can assist real estate investors specifically, along with helping you get more TIME back - your most valuable resource, that you can then re-invest in your business, or to enrich your personal life.

Creating Wealth Real Estate Investing with Jason Hartman
CW 1093 - iBuyers, Stupid Money, Housing Affordability & Build to Rent Phenomenon

Creating Wealth Real Estate Investing with Jason Hartman

Play Episode Listen Later Dec 5, 2018 28:06


Jason Hartman reports from the 2018 IMN conference with guest Robert Nickell, as the two discuss the latest in real estate investing. Specifically they look at the impact of institutional investors and "iBuyers" on the market today and how the massive influx of cash has created more stupid money than usual. The rate of iBuyers continues to grow as more and more capital is raised, and all of that money is driving up home prices to the point where the "built to rent" phenomenon is making more and more sense. Key Takeaways: [3:10] Fragmentation has kept the big institutional investors out of single family real estate investing, but the direction currently is leading them in to the market [6:51] The impact of internet real estate companies [12:10] Many of these iBuyer platforms and institutional investors are raising tons of money, but aren't actually making any [17:02] The deal rarely looks great when you buy it, it looks great in the future [17:30] The rate that iBuyers are purchasing is driving up prices [20:20] Some investors get rid of their bad properties by simply selling them to iBuyers [22:15] The build to rent phenomenon [24:46] Property Profile Website: www.RocketStation.com www.JasonHartman.com/Properties The PropertyCast

Multifamily Legacy Podcast
022: Hiring a Real Estate Virtual Assistant

Multifamily Legacy Podcast

Play Episode Listen Later Mar 20, 2018 18:58


When you live a magical cash-flow life, where you make money that shows up again and again, it allows you to enjoy the beauty of a place like Breckenridge, a ski resort town in Colorado. Today, my guest is Robert Nickell, who launched Real Estate Investor Virtual Assistants (REIVA). No matter what business you are in, things need to get done and people need to do them - they are called virtual assistants (VAs). Robert aggregates steps that you didn’t even know could be aggregated when it comes to hiring a VA.. Topics on Today’s Episode: What are VAs? They are people who help you and your business in some way. They usually perform day-to-day types of tasks. Robert trains his VAs on real estate investing tasks, from marketing to social media and real estate documents. REIVA gets to know its clients - who they are, where they are, and where they want to go. Once it knows this information, it can create a job description for a VA to meet the needs of the client. Robert’s team facilitates the whole process, from technology questions, profiling, hiring, to onboarding. The job description should detail what tasks need to be done and the type of person needed. Set a skill set to that job description. A task or success map is created to describe a 90-day plan. For success, Robert’s team facilitates a lot of organization up front. When most people want a VA, they want them to do everything! There’s too many things to do, so that’s why they need a VA. Interviewing Process: When hiring someone to be your VA, you want to make sure it is a good fit. Get to know the applicants. Having options gives you confidence in who you select. For example, you may need a VA who can work at the same time you do. Growth and productivity is hard. It’s a lot of work, and REIVA is there to help its clients solve problems, get time back, and get more done at the same time. There’s so many tasks that a CEO should not be doing, especially when a VA can take care of them. Links and Resources Mentioned: Robert Nickell Quotes: “Somebody’s got to do the work.” Robert Nickell “Their time is your time.” - Robert Nickell “You’re hiring somebody that’s going to be working for you and your team. We want to make sure that that person’s a good fit.” - Robert Nickell   Don’t forget to download my Free Workshop Quickstart Video Series, and if you like what you have heard please leave a review on iTunes. Text the word MONEY to 408-500-1127 to get my free private money program and credibility kit for single family.

REI Rookies Podcast (Real Estate Investing Rookies)
EP024 | Using Virtual Assistants in Real Estate Investing with Robert Nickell

REI Rookies Podcast (Real Estate Investing Rookies)

Play Episode Listen Later Sep 17, 2017 1489:14


EP024 | Using Virtual Assistants in Real Estate Investing with Robert Nickell

Real Estate Investor Summit Podcast
Episode 5: Expert Real Estate Virtual Assistant Services

Real Estate Investor Summit Podcast

Play Episode Listen Later Oct 5, 2016 42:57


Robert Nickell is a national speaker, published author and one of the most successful real estate investors in the nation. Robert is known for his unique ability to teach, train, and run successful virtual businesses. Robert co-created Investor Virtual Assistant Services, LLC (IVAS) with the purpose of sharing his knowledge, experience and success with fellow investors around the world that are looking to take more control of their time while increasing productivity and reducing costs. What you’ll learn about in this episode: How to find Virtual Assistants already trained in real estate investing Learn how to become a better employer by learning to delegate A solution for entrepreneurs who aren’t good with important, but boring and consistent/repetitive tasks Get time back for yourself so you can be with family and focus on your business growth Understand the value of a VA both for you, your business, and the VA Powerful examples of how a VA can not only pay for themselves, but make you money Your VA will Handle day-to-day tasks that NEED to be done, but will otherwise slip through the cracks What should you pay for a VA and what do you get for it? Are these trained employees the right choice for your business? How does your business culture matter, even for a VA? Get coaching about the best use of your VA for your business Great advice to make sure you never have to panic if your VA leaves An exclusive offer to listeners from Robert Nickell Resources: REInvestorSummit.com/VA REInvestorsummit.com/NoteServicing REInvestorSummit.com/Live

Flipping Junkie Podcast with Danny Johnson
30: [Team Building] How to Work with Virtual Assistants w/Robert Nickell

Flipping Junkie Podcast with Danny Johnson

Play Episode Listen Later Apr 18, 2016 47:16


Robert Nickell is a national speaker, published author and one of the most successful real estate investors in the nation. Robert is known for his unique ability to teach, train, and run successful virtual businesses. Robert co-created Investor Virtual Assistant Services, LLC (IVAS) with the purpose of sharing his knowledge, experience and success with fellow investors around the world that are looking to take more control of their time while increasing productivity and reducing costs. Are you a solopreneur?  Most real estate investors are.  We try to do everything ourselves and think that it’s very hard to find someone to care about each task as much as we do. It’s what keeps us mediocre as real estate investors.  If you want to really kick butt as a house flipper and real estate investor, you simply need to learn how to delegate and have other people do the busy work. If you don’t, you won’t make as much money and you won’t truly get the freedom you started doing this to get in the first place. Virtual assistants are great for investors that cannot afford full-time in-house employees.  I’m sure there are dozens of tasks you can think of that you’d rather never do again in your life.  Those are tasks that you can have someone else do.  And, guess what? They don’t need to be in the same city, state or even country as you. Robert Nickell runs a very successful wholesaling business and uses almost entirely virtual assistants from the Philippines to do it!  Sounds crazy, but it’s true.  He’s done so well with it that he’s started to train and provide these virtual assistants to real estate investors so that we can all benefit from their help. Not sure where to go to find virtual assistants?  Not sure what qualities to look for?  Not sure how to streamline your processes and coordinate and make the most out of the virtual assistants’ time?   Not sure how much you should be paying for virtual assistants? We cover all of these questions in this episode.  I learned a tremendous amount from Robert in this podcast episode and I’m sure you will to.  Even if you’re not immediately considering needing help, it’s best to know that it exists so that when you start getting bogged down, you’ll know where to go and how to handle it. To find out more about Robert’s virtual assistants service, visit MyRockstarVA.com

Epic Real Estate Investing
Maximizing Your Time with Virtual Assistants and Robert Nickell | Episode 158

Epic Real Estate Investing

Play Episode Listen Later May 24, 2015 52:15


The book, The Four Hour Workweek, opened many people’s eyes to the power of leveraging other people’s time through the use of virtual assistants (VAs).  The problem for most investors is that they are still required to learn how to properly source, train, and delegate to those VAs.  For those looking to free up time to focus on the money-making activities in their businesses, Matt has found the perfect solution! Today Matt is interviewing a real estate investor who wholesales over 100 properties each year, Mr. Robert Nickell.  Robert has a real estate-specific VA training business that evolved out of the needs within his own investing business.  He finds and trains high-quality VAs and equips them with proven systems that will allow you to make more money in less time.  Learn more at VAsForRealEstate.com. ------- VAsForRealEstate.com   The free course is new and improved!  To access to the two fastest and easiest strategies to a paycheck in real estate, go to FreeRealEstateInvestingCourse.com or text “FreeCourse” to 55678. What interests you most? E ducation P roperties I ncome C oaching  

Men's Family Law Podcast
MEN'S FAMILY LAW #032 MOVEAWAYS | ROBERT "DADDY" NICKELL

Men's Family Law Podcast

Play Episode Listen Later Apr 6, 2015 28:49


This week we discuss the dreaded moveaways when mom takes the kids to another state or country.   Then we have a chat with Robert Nickell from Daddy & Co, and My Life As A Dad webseries. Daddy Nickell is an father twice over, an entrepreneur and web host who comes on to share his experiences with having his children move to another state and how being a second time dad is different.    We talk about the benefits of a second family and what he's doing differently this time around.   For new dads who want to feel more a part of the process, he created a clothing line of medical scrubs that you can get here www.daddyncompany.com that are emblazoned with "I'm the Daddy" so the medical personnel know who you are. I think it makes a great gift idea for your buddies who are becoming dads. He's also go daddy diaper bags and a health and skin care line of products you should be sure to check out. 

daddy nickell robert nickell men's family law
Real Estate Investing Mastery Podcast Volume 1
098 » Control Everything and Be Involved with Nothing » Robert Nickell

Real Estate Investing Mastery Podcast Volume 1

Play Episode Listen Later Mar 24, 2015 76:24


In this episode, our guest – for real – blows my mind with the amazingly inventive things he’s doing in his REI business. I am not exaggerating… Robert Nickell is that awesome. Robert and I met at Mastermind, and this guy is averaging about 8 deals a month. What’s cool about Robert is that he […]

Real Estate Investing Mastery Podcast Volume 1
098 » Control Everything and Be Involved with Nothing » Robert Nickell

Real Estate Investing Mastery Podcast Volume 1

Play Episode Listen Later Mar 24, 2015 76:31


In this episode, our guest – for real – blows my mind with the amazingly inventive things he’s doing in his REI business. I am not exaggerating… Robert Nickell is that awesome. Robert and I met at Mastermind, and this guy is averaging about 8 deals a month. What’s cool about Robert is that he actually has a construction background and he’s a licensed Realtor. But he gets better… he runs a company that trains VAs for other investors. He basically outsourced his outsourcing. Don’t worry, he’ll explain all about that and why systems rule; why VAs rule – and how having all that properly in place has changed his life. Two more things to whet your appetite – he shares with us an awesome idea that I think is absolutely flipping brilliant! And Robert talks about the tactic that he says never works. Get ready for your mind to be blown, friends…

Progressive Parenting
Get Daddy Involved in Labor & Delivery with Confidence

Progressive Parenting

Play Episode Listen Later Aug 27, 2012 32:00


  My guest tonight is Robert Nickell Robert is also the founder and CEO of DaddyScrubs, the first online global brand offering delivery room duds and daddy gear for expectant and new dads. The website includes a popular weekly parenting blog, penned by Nickell (aka Daddy Nickell) covering topics such as bonding with your child and what fathers should expect during pregnancy and infancy. Nickell is a well known syndicated columnist for national newspapers, parenting magazines and websites including Baby Couture Magazine, Oh Baby! Magazine, City Parent Magazine, and Homeschooling Parent. He provides tips and insights from a father’s perspective. Daddy Nickell has appeared on many national talk shows and daytime television shows including “Good Morning L.A.”, “Good Morning Texas”, “Fox 5 San Diego”, “WZZM 13”, “OK52”, and “KSBI TV”, offering tips to new parents.