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The Fat One is back with a recap of his weekend which included Friday Fatty's, sportsball and more. Plus there's some sad news and an annual tradition for the BFO. Happy National Coffree Cake Day.
The Fat One closes out the week with lots of nattering about something in the Villa mailbox (see it at Noon today at the www), some posts to the BFO, several kerfuffles and some quiz program talk. Happy National Cordon Bleu Day.
If there's any single word to sum up the current investment landscape, it's got to be “uncertainty.” My guest for this episode of the Biltmore View is perfect for this environment. Jon Dunsing is Sr. Managing Director, Portfolio Manager and Head of US Fixed Income at Amundi US. Amundi is the largest asset manager in Europe and one of the 10 biggest investment managers in the world. As I've gotten to know Jon, I've found him to be particularly insightful and pointed. As uncertainty in our economy grows, so does the risk, in particular for credit and rates. In this wide-ranging conversation, we talk about the future of rates, credit spreads, home prices, auto loans, and even natural disasters and insurance. As we navigate the unpredictable, it's great to have a seasoned captain like Jon at our side.This podcast was recorded on January 31, 2025. The respective opinions expressed are those of Mr. Dunsing and Biltmore Family Office, LLC.. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
It's the start of year of the BFO and, as is tradition, the $1, #2 and #3 fans of the BFO are drawn from the colostomy bag and announced. But before that, the Fat One has some comments about the Big Game and the commercials plus the final #1 Fan entries are read. Regular show … Continue reading BFO4440 – Start of Year 18
The Fat One closes out the 17th year of the LITTLE show by recapping his day in Fat Acres before reading LOTS of #1 fan entries. Don't forget that the 2025 #1, #2 and #3 fans of the BFO will be announced during halftime of the Superb Owl plus comments of the sportsball game and … Continue reading BFO4439 – End of Year 17
After the Vulgarian National Anthem, the Fat One closes out the week with a recap of the wine dinner, an unexpected additional coupon, some cooking talk and a reminder of the deadline for submissions to be the 2025 #1 fan of the BFO. Happy National Hot Chocolate Day.
I'm delighted to kick off 2025 with a conversation with Warren Fisher. We last spoke to Warren during the SVB banking crisis. He's the founder and CEO at Manole Captial Management, a FinTech focused asset manager. With the election promising to usher in regulatory changes across finance and technology, once again, we go to Warren Fisher. In this episode, we have a broad ranging conversation on banks, payments, regulation and, of course, crypto. I hope you enjoy the discussion.This podcast was recorded on December 19, 2024. The respective opinions expressed are those of Mr. Fisher and Biltmore Family Office, LLC.. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
As capital markets shuddered, following the interest rate increases of 2022, the research team at Biltmore geared up to find opportunity. One area that stood out was venture capital. Clearly in a liquidity driven bubble for the prior several years, venture capital had quickly shifted from hot to not.It was during this search that I first met Itamar Har-Even of Ion Pacific. Itamar comes from an interesting background having investment banking experience in Asia and New York, focused on media and technology businesses. Recognizing a market opportunity, Itamar and his firm, Ion Pacific, developed a structured liquidity solution to serve both venture firms and founders. From this perch, Itamar has unique insight into liquidity, investment, and operational trends in venture capital. In today's podcast, we discuss a range of topics including: how tech is eating the world, why we're in a liquidity winter despite strong underlying fundamentals, and why marginal venture investors are leaving the space. Finally, we run through their truly innovative liquidity solution for founders and venture funds. This podcast was recorded on September 24, 2024. The respective opinions expressed are those of Mr. Har-Even and Biltmore Family Office, LLC.. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
Over past few years of Covid, inflation and interest rate increases, the investment sector most impacted has got to be real estate. Office vacancies have spiked as the way we work has transformed central business districts all over the country. Interest rates have increased the most in decades, shocking the capital structures of apartments, shopping centers, and hotels. Home prices have spiked nearly 50% nationally since 2020, shifting the investment landscape around residential real estate. With great change comes great opportunity. We have the perfect guest to engage in that discussion. Pat Jackson, Founder and CIO of Sabal Investment Holdings. Pat founded Sabal in 2009 to focus on both distressed and performing Commercial Real Estate loans coming out of the 2008 Financial Crisis. Under Pat's leadership, Sabal acquired over 5,000 loans and assets worth over $8.2b during the GFC. Today Sabal has over $1.4b in assets across three funds. Pat has deep relationships with both banks and bank regulators. He has tremendous experience working through difficult commercial real estate debt issues. I hope you enjoy this discussion as much as I did. This podcast was recorded on July 30th, 2024. The respective opinions expressed are those of Mr. Jackson and Biltmore Family Office, LLC.. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
I recorded this conversation with Scott Wallace, CIO and Founder of Shorepath Capital on July 12th. As I write this today on August 5th, stocks are in full correction with the Magnificent 7 stocks shedding nearly $1t in market value. While we talk a lot about the Mag 7, this is broad ranging discussion, as Scott addresses the upcoming election, the dispersion between growth tech and the rest of the market, how to think about the new AI advances relative to the 90s internet buildout, thoughts on the shape of US finances, and finally, Scott provides us with a framework on how to think about economic cycles. As the stock market enters into this new volatile phase, Scott's thoughts are particularly germane to our current moment. This podcast was recorded on July 12th, 2024. The respective opinions expressed are those of Mr. Wallace and Biltmore Family Office, LLC.. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
The Fat One closes out the week with lots of nattering about Earl Gray, including a voiceletter from the Official Automotive Correspondent of the BFO – Fey Driver, a gas report and an update on Ruby Red. Happy National Ice Cream Sandwich Day.
After the Vulgarian National Anthem, the Fat One has an Olympics update from the official sportsball correspondent of the BFO before recapping his day in Fat Acres. He also remembers something he did on Monday. Happy National Cotton Candy Day.
On today's Biltmore View we're going to mix it up a bit. Rather than another discussion about niche investments such as music royalties or mortgage derivatives, we're going to dig into a different sort of niche investment subject – prenuptial agreements. Many are taken aback or even repelled by the mention of a prenup. Like many topics on the Biltmore View, we're going to challenge these generally held beliefs as broadly misunderstood. We've invited our guest today, Kellie Hall, to demystify and to educate us on prenuptial agreements. I've worked with Kellie at Biltmore for over seven years, where she is the Head of Estate Planning. Kelile has spent her entire career guiding complex families in achieving their intergenerational goals. At Biltmore, frankly, Kellie is our secret weapon. She's a ninja disguised as an attorney. After this conversation with Kellie, she turned me from skeptic to believer. Get ready to be educated.This podcast was recorded on May 6, 2024. The respective opinions expressed are those of Mrs. Hall and Biltmore Family Office, LLC.. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
Following the mortgage market meltdown of 2008, a whole new group of investment companies arose from the wreckage of investment banks. I was among the few people at the time running into the fire and actively investing with these startup mortgage investment firms. Amongst those building new mortgage investment businesses was a particularly bright, energetic guy named Skylar Weinand from Texas. Skylar had previously spent time at various investment firms managing large pools of mortgage-backed securities and he saw an opportunity to blaze his own path, trading in the open white space of a brand new mortgage market. Fast forward 15 years and Skylar's firm, Regan Capital is still innovating, adding mutual funds and ETFs to their long standing hedge fund and private capital businesses. While Skylar is a fantastic trader, he's a particularly insightful thinker. In today's podcast, we discuss the impact of high interest rates on the US housing market. To know mortgages, you really need to understand housing. We talk about supply / demand dynamics for both mortgages and housing – and, ultimately, why this moment in time presents a particularly interesting opportunity. This podcast was recorded on April, 15th 2024. The respective opinions expressed are those of Mr. Weinand and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
One area that seems to be overlooked in the energy transition is nuclear energy. This is an existing zero-emission technology that currently provides over 18% of electrical capacity in the US. At the most recent COP 28 gathering of nations to address global climate change, a declaration was signed to triple nuclear capacity by 2050. This is a really big deal. We've invited Jay Surina, Managing Partner at Pelican Energy to educate us on the current state of nuclear energy. What Jay has to say may surprise you. New reactor designs promise to expand nuclear power tremendously. Cheaper, emission-free baseload energy could be a game changer for the global economy. This podcast was recorded on February, 27th 2024. The respective opinions expressed are those of Mr. Surina and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
It's halftime of the Superb Owl and the Fat One is ready to USHER in new #1, #2 and #3 fans of the BFO. There's a game update and BF's favorite commercials from the first half and the reading of the remainder of the entries prior to the cavalcade of former winners and Miss Beaver's … Continue reading BFO4179 – Start of Year 17
The Fat One is, once again, joined by Daddy Ron for the final show of Year 16 of the BFO. The Fat One addresses the problem with the LITTLE SHOW not showing up in the iTurds (and other pod catchers), reveals yesterday's cliffhanger, reads more #1 Fan submissions and generally natters. Happy National Pizza Pie … Continue reading BFO4178 – End of Year 16
It's a different show today with the announcement of a fellow podcaster, listener and friend but includes one of the funniest stories ever told on the BFO. It's also Chris from TN, from NJ, from TN's celebration of exiting the birth canal but we'll celebrate that tomorrow. Give a listen.
Day 6 with our second podcast of the day at the Downtown Christmas Expo, located at the Plaza Hotel and Casino! In this quick podcast, we chat with our good buddy Chuck Swisher! Chuck is a professional bullfighter from Oklahoma! While in Vegas, he judges the BFO at Resorts World. We chat about business and catch up on all the fun stories from the past! Watch all of our podcasts and follow us on Social Media! Youtube: https://www.youtube.com/channel/UCJLq1drFqoetibdG3g_v1RwInstagram: https://www.instagram.com/3verything_rodeo/Facebook: https://www.facebook.com/3verythingrodeo/Tik Tok: https://www.tiktok.com/search?q=everything%20rodeo%20&t=1693352322246
Today, Doug + the coaches invite on rodeo legacy, Danny Sharp. Danny goes into the behind scenes of what it actually takes to put on a BFO event and the safety measures that go into it. They touch upon the impact of the Cowboy Channel in mainstreaming rodeo and discuss the role of the BFO in guiding young athletes. The panel also covers the physical and mental preparation necessary for success in bull riding and bullfighting while emphasizing the need to maintain the sport's integrity amid corporate influences. Show Notes: 07:21 BTS of putting on a BFO event from safety to the grounds 10:35 Danny's entrance into Rodeo 14:29 Concern about corporate influence on cowboy brands 16:43 Rodeo builds fan connections through personal access. 21:39 Weston coaching bullfighters, impacting the sport positively 22:48 Reason for growth behind BFO 27:47 Physical activity for young adults is changing. 29:49 Recommendations for new rodeo athletes Get a free fitness consult HERE: https://championlivingfitness.com/pages/athlete-form-sign-up We'd like to give a huge thanks to our partners! These folks believe in our mission to make rodeo a better place for everyone, please show them your support: Beastmaster Rodeo Gear Visit: beastmasterrodeo.com Discount Code: championliving HOOEY caps, shirts, jeans and more: getyourhooey.com code: CHAMPIONLIVING Home Gym Equipment from GetRx'd GetRxd.com code: 10CHAMPION Icehole Coolers and drink ware: iceholecoolers.com code: CHAMPIONLIVING Learn More: Website: www.championlivingfitness.com Instagram: www.instagram.com/champion.living YouTube: https://www.youtube.com/channel/UCibo-Tq2Jb6qiMBXTxnzPdw Champion Living Private Facebook Group: www.facebook.com/groups/934793523869642
Doug and the boys are diving into the adrenaline-filled world of freestyle bullfighting with guest Andrez Gonzalez, a bullfighter who carries on his family's tradition in both Mexican rodeos and professional arenas. Andrez discusses the importance of mental strength, the tactics of reading bulls, and reflects on overcoming personal struggles, including alcohol dependence, with the support of his coach, Paul, and family. The episode also touches on the growth of bullfighting as a sport, Andrez's rigorous training routine, and his goal to become a BFO world champion. Show Notes: 05:06 Skills that transferred from protection bullfighter to freestyle bullfighter 08:00 Andrez's workout routine 12:35 Andrez's struggle with injury and alcohol - and how he overcame 22:06 Andrez's competitive edge on reading cattle + bulls 25:00 The simple rule Andrez follows for success 26:58 Understanding the mental aspect of the bull in arena 28:10 Andrez's recommendation for bullfighting school Get a free fitness consult HERE: https://championlivingfitness.com/pages/athlete-form-sign-up We'd like to give a huge thanks to our partners! These folks believe in our mission to make rodeo a better place for everyone, please show them your support: Beastmaster Rodeo Gear Visit: beastmasterrodeo.com Discount Code: championliving HOOEY caps, shirts, jeans and more: getyourhooey.com code: CHAMPIONLIVING Home Gym Equipment from GetRx'd GetRxd.com code: 10CHAMPION Icehole Coolers and drink ware: iceholecoolers.com code: CHAMPIONLIVING Learn More: Website: www.championlivingfitness.com Instagram: www.instagram.com/champion.living YouTube: https://www.youtube.com/channel/UCibo-Tq2Jb6qiMBXTxnzPdw Champion Living Private Facebook Group: www.facebook.com/groups/934793523869642
BFO's Tucker Lane joins the fellas on the eighth edition of RümpChät Live at the 2023 NFR!!! World Champion, Bobby More and Scott Davis of the WCRA join us to talk about the Pete Carr Pro Rodeo of the Day, the WCRA Triple Crown of Rodeo!
My guest today is Darryl Dewberry, Executive Chariman of The Spectrum Companies. Founded in 1982, Spectrum is a Southeastern-focused commercial real estate development and management company, with responsibility for over $2b in properties. There is so much going on in commercial real estate – near Armageddon in the office sector, the rapid rise of interest rates repricing everything, disruption in the banking world – it's been over 35 years since commercial real estate has experienced this level of disruption. I've known Darryl for the better part of my professional career. He's a strategic thinker & is currently active in some of the fastest growing markets in the country. So, Darryl was really the natural choice for an in depth conversation about commercial real estate – past, present and future.This podcast was recorded on November 28, 2023. The respective opinions expressed are those of Mr. Dewberry and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
The Fat One closes out the week with a recap of his day in Fat Acres which included a surprise giftette, nattering, Olive estate work and a kerfuffle. Happy National Baklava Day. Special thanks to the #1 fan of the BFO for 2023 for today's artwork…. or is it Shartwork?
Peter C. Yesawich is Chairman of Hospitable Healthcare Partners, LLC - a marketing consultancy serving hospitality and the healthcare industry clients - and Vice Chairman Emeritus of MMGY Global, one of the country's leading marketing communications companies renowned for its strategic thinking, breakthrough creativity, and innovation in marketing practice. Yesawich has contributed to the development of marketing programs for some of the industry's most popular brands, destinations and organizations including: Fairmont Hotel & Resorts, Hilton International, Disney Parks & Resorts, Universal Studios, Atlantis, The Broadmoor, Sandals Resorts, Wynn Las Vegas, Marriott Vacation Club International, the Mexico Tourism Board, and the U.S. Olympic Committee, to name a few. He is co-author of Marketing Leadership in Hospitality and Tourism, and the new book, Hospitable Healthcare: Just What the Patient Ordered! Questions • Could you share a little bit about your journey? • Have you seen any common themes as it relates to customer service delivery on the part of the service provider that you think is universal to both areas? • Now, could you also share with us what's the one online resource, tool, website or app that you absolutely cannot live without in your business? • Can you also share with our listeners, maybe one or two books that you have read, it could be a book that you read a very long time ago, or even one that you've read recently, but it had a great impact on you. • What's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. • Where can listeners find you online? • Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you will tend to revert to this quote if for any reason you get derailed or you get off track, the quote kind of helps to just get you back on track. Do you have one of those? Highlights Peter's Journey Me: Could you share a little bit about your journey? I know in your bio, it gives us a summary of the clients that you've worked with, some of the impact that you've had. But we always like to hear in the own words of our guests, their words of how their journey has been and how they got to where they are today. Peter shared that most of his career has been spent in the hospitality field, as you mentioned in your introduction there. Actually, when he finished school, he has a PhD in Psychology, and he never practised clinically, but he always wanted to use the education to understand the influence of marketing communication. So, that's what he did for a period of roughly 35 years. And then, for a 10-year period, he took a sabbatical and he went into the healthcare business. And he did that for a bunch of reasons. But he joined a national oncology company by the name of Cancer Treatment Centres of America. They had 5 destination hospitals, 10 clinics served about 15,000 patients annually. So, he had a unique perspective in hospitality, having worked with a number of the brands you mentioned, and in healthcare, and when I got to healthcare, it was very obvious to him that the health care experience for patients could be improved significantly if healthcare providers simply adopted many of the principles that have essentially led to the success of hospitality brands. So, that's the short version. And then a couple of years ago, he was in Las Vegas making a speech and he was in the greenroom. And he bumped into a gentleman by the name Stowe Shoemaker and he's a gentleman he's known for probably 20-25 plus years. He's a gentleman who has a very distinguished career in academia. And he at the time, was the Dean of the Hospitality Management Programme at the University of Nevada, Las Vegas. And prior to that, he was in Houston at the University of Houston, where he also had a joint appointment with the MD Anderson Cancer Centre. So, they're trading notes and he said, “So, it's amazing, your background is very similar to mine, because we both have experience in hospitality and healthcare. And we had the same kind of perspective, and that is that the healthcare experience could really be improved.” And that's what ultimately lead to them writing this book. Universal Themes Across Hospitality and Healthcare Me: Awesome. So, hospitality and healthcare, those are two very important industries. Hospitality is more about fun and healthcare, of course, is about just living a healthy lifestyle, but seeing that you have exposure and experience in both industries, would you say there are some common themes in terms of customer service expectations that customers would have, because at the end of the day, if you go into a resort or a hotel you are going on vacation, 9 out of 10 times, people travel for business as well. But pretty much you're not in pain, whereas, 9 out of 10 times, if you're going to healthcare, you go for your check-ups, but most people a lot of times are already in pain why they're visiting their doctor, whether it be a clinic or hospital. So, have you seen any common themes as it relates to customer service delivery on the part of the service provider that you think is universal to both areas? Peter stated that it's a great question. And the answer is there are many, in fact. But let him begin by asking the question of your listeners, which is the way he really like to start the conversation, and that is he asked, “Can you think of a healthcare experience that you've had that was either unsatisfactory or gone wrong?” And the answer for everyone is absolutely, yes. Everybody has a story about a healthcare experience that went wrong. And then he stopped them. And he says, well think about the primary reason for that. And it's interesting to note that very rarely, is the reason is the clinical outcome the reason. Clinical outcome generally is very satisfactory for people in healthcare. But the reason primarily is the way the healthcare service was delivered. So, to Yanique's question, they actually began writing this book by doing a survey of 1200 adults in the US. And what they did is they looked at 22 common points of customer engagement, that are unique to both healthcare and hospitality, for example, the very front end, how easy or difficult is to get an appointment? We all hear stories about someone who wants to make an appointment with a certain type of medical specialist, and they're disappointed because it takes weeks or months to do that, how does that experience compare with making a reservation, for example. And then all the way through whether or not you know the cost of the service before it's provided, in the hospitality industry, you absolutely do, because when you book, at that point, typically the cost of the service is confirmed, unfortunately, in the healthcare business, after you confirm an appointment, it's very rare that you know the cost of the service before you receive it. And he's sure you've (Yanique) got a story, everybody has a story about a surprise medical bill and how disappointing and unnerving that is. All the way through whether or not the provider asks you for feedback on the experience. Last night, for example, he had dinner with some friends, and they booked the reservation on Open Table. And true to form, this morning, 8 o'clock, he gets an email from Open Table says, “How was your experience?” He will also tell you, a couple of weeks ago, he had an executive physical at a very well-known healthcare provider, and he has yet to hear from them to ask him about his experience as a patient. So, point is that there are 22 of these points of customer engagement that they measured in the survey with 1200 adults. And basically, what they did is they asked them to rate their experience in 5 categories to compare their reaction or their experience on the 22 points of service engagement for hospitals - number 1, for walking clinics - number 2, for doctors' offices - number 3, for lodging - number 4, that would be Hotels and Resorts. And the 5th was in dining and restaurants. So, the way to think about this is they have kind of a 5 by 22 matrix. And in each cell, they have 1200 observations, so they have a really, really robust kind of basis analysis, in the punch line and all of that to your question about the common points of customer engagement. What they then calculated is what they call the hospitality deficit and that is how much people felt the experience in healthcare was a deficit in terms of the service experience, versus hospitality. And out of that came 5 specific themes. He's happy to talk you through those. But that's a lot to kind of process. But the answer was, yeah, there are 22 common points of customer engagement that they identified, and they examined. Me: Perfect. So, 22, that's a lot, you want to kind of just maybe run through, just maybe this list the 22 for us, and then maybe you could talk about some of the ones that are near and dear to your heart? Peter shared that what they did is they actually collapsed these into 5 themes. So, he'll kind of just talk to those specifically. And then they can drill down on any of them that would be of interest. So, the number one source of this deficit in service delivery between healthcare and hospitality is what he mentioned a moment ago, and that is for individuals not knowing or understanding the cost of the service before they receive it. And we've all had that experience in healthcare, whether if the bill is easy to understand or difficult to understand, whether or not if you know how much to pay for the service before you receive it. And then whether or not the cost of the service is consistent with your expectation. So, all of those kind of roll up into that first trend. And that is the primary source of dissatisfaction patients have with the healthcare experience. And you can probably think of an example for you personally, he has them, he's sure the listeners have them. The second theme that came out of this really interesting was the fact that patients and healthcare don't feel like their business, so to speak, is appreciated by the providers. Now in hospitality, you get many thank yous, you get a thank you when you check in, and thank you when you checkout, you get a thank you when the waiter takes the order, you get a thank you when the bills presented. And if you think about the expressions of appreciation patients have in healthcare, that's very rare. It's almost like, in many respects, for some providers, you the patient should be thanking the provider for the provider delivering the service. But that's the second kind of source of this deficit. The third is the whole arrival experience and reception. And we all have kind of stories about the clipboard, the dreaded clipboard, you show up at the doctor's office, and they hand you the clipboard and say, “Please fill this out.” And the irony is, you may have filled out the same clipboard a couple of weeks prior, either at the same physician's office, or a similar, and maybe a referral that has been made. But how about the whole environment, a lot of doctors' offices and hospitals have worked hard on that in recent years, but it's still nothing like walking into a three or four star hotel or a restaurant where they've really given a lot of thought to things like colours, and textures, and aromas, and all the things that really do impact our sense of arrival and the way we're greeted, when we arrive too. The fourth theme is what they call service logistics. And that's this ease or difficulty of making an appointment or getting a reservation. And then the other aspect of that is the check in process, is it easy. He suspects many of the listeners are members of frequency programs, like whether it's with hotels, or airlines or restaurants. And they've worked very hard to create these customer profiles, right, they understand your preferences, they know that maybe you like a certain type of pillow in a hotel, or a certain type of bedding, or a seat on an aeroplane, it's interesting in the healthcare business, that kind of information although it's readily available, is very rarely tracked and used. So, what happens is the check in process becomes very cumbersome, go back to the idea of the dreaded clipboard, but it's providing the same information over and over again. Or the other thing in hospitality is that's been very effective in terms of recognising customers, is giving them a little special attention. So, for example, if you're a member of a loyalty program for a hotel company, you might check in at a different location at the front desk, so they might have a little plaque there that says, “Reserved for our loyalty members” or whatever. In the airline business, people scrambled to get loyalty status, so they can get an overhead bin when they get on the plane, or that maybe they have a chance to pick a seat ahead of time. So, the whole idea is that there's some special recognition, doesn't happen in healthcare, right? You stand in the same line with everybody else, whether or not you are a repeat patient or first-time patient. And we can talk about that, because there are ways to solve that in healthcare, but they don't exist today. And then the last theme here is they call service recovery. You know for example if you're off in a restaurant, and the entree comes in and you're unhappy and you mentioned that to the waiter or waitress, what happens is, they're very quick to remove it and replace it and they might even give you a complimentary dessert. They'd say the sorry that happened. Or if you're really unhappy, they just take it off your bill. Whatever happens when people contest a charge from a healthcare provider, have you ever tried to do that? You know what happens? It goes nowhere. And so, many times you're arguing with the insurance company, or you might even be arguing with the provider. But the point is that service recovery is very poor in healthcare, and it's very good in hospitality. So, those are five themes, it's knowing the cost of the service, being appreciated as a customer, the whole arrival experience, the service logistics that is the check in process, and so forth. And then finally, service recovery. So, the 22, they kind of collapse into those 5. Me: So, to be really honest, of all the themes that you mentioned just know, the one that you mentioned about loyalty from a healthcare perspective, that was like a BFO for me, a blinding flash of the obvious, because you're so right, like most industries have some form of reward that you get for being loyal to them. I don't have one doctor that I go to my ophthalmologist, my gynaecologist, my GP, none of them and I've been going to them for years. My dermatologist, I've been going to her from I was 16. Wouldn't they benefit from making their customers, their patients feel like they valid them? And because the reality is we can switch, I've switched doctors in the years I've been going for various reasons. I remember when I just had my daughter, the paediatrician was extremely cold in some feedback he had given me when she was 6 months old, she had this really high temperature, I was a first time mom, I was 24 and I called the office to schedule an appointment, because I was doing all the things at home to get the fever down, and it wasn't working. And their response was, I should just bring her in later in the day. And when I spoke to him, finally, he said he was playing golf and that statement in itself made me switch. I've told that story to so many people, she's 18, she turned 18, two weeks ago, and that was when she was six months old. And I've never forgotten it. And I would never recommend anybody to go to him based on that experience. Peter stated that Yanique hit the nail on the head with that, one of the things that they examined in the book is they actually created a service model for healthcare practitioners, that has five elements in it, it's called the PAEER Model, that's an abbreviation. The P is to Prepare the care for the patients. And that's the whole idea of learning more about them before they arrived. The next is A, which is to Anticipate, which gets into this whole issue of the anxiety that people feel when they're pursuing healthcare services, particularly if it's in kind of an emergency situation, we can come back to that in a second. The first E is the Engagement Process that's this check in or the arrival and how easy or difficult it is. The second E is Evaluation, that's asking for feedback. And the one the last is R, which is what you just mentioned, which is Reward. So, let's just take a second and explore that. And let him digress for a second because this is a little bit of humour. But he thinks it makes the point. They open the book with a story about a fictitious patient. It's a guy who is in his mid 40s. And he lives in Ohio, and he's pretty concerned about his health, he goes for an annual physical, and his PCP says, “Okay, time for your first colonoscopy.” So, they chronicle this guy's experience, trying to get a hold of the gastroenterologist making an appointment, how difficult that was, the fact that he shows up, they don't really recognize him, have no background information. So, he's got to take a half an hour with the clipboard to fill all that out. The fact that he doesn't know the physician and the first time he sees the gastroenterologist is when he's lying on the gurney, and they roll them in. He has the colonoscopy, and he wakes up and says, “How did you do?” And they said, “Well, we can't tell you. But maybe a couple of days, we'll have some results.” So, the guy worries all the way home, finally gets some good news. But a couple of days later, he gets a bill in the mail from the anaesthesiologist that he wasn't expecting, it was another $700.00. Nobody told him about that. And a week later, he gets another bill, which is the equivalent of a one month's mortgage payment that nobody told him about. So, the guy goes wow. Well, six weeks later, he and his wife decided to go to Vegas for a weekend. So, they go online, and they look at the options, they find a spectacular hotel on the Strip, the guy's a member of the hotel's loyalty program. So, when they show up, he goes to the Front Desk, they say, “Mr. Smith, we're delighted to let you know we've upgraded you to a suite.” And the guy goes, “Wow, that's terrific.” So, they go to the suite, they have a wonderful time dining and shows and so forth. He's ready to check out. So, he looks at the app on his phone, it's exactly what he thought it was going to cost. And when he gets to the front to the exit, the doorman says, “Mr. Smith, we hope you had a wonderful time and we can't wait to see you again.” By the way, nobody said that to him when he left the gastro's office. And so, two weeks later gets his visa bill and it's exactly what he thought it was going to be. And he notices he gets 3000 reward points for his trip to Vegas. And so, they asked the question, “Why didn't he get reward points for his colonoscopy?” Now, when he says that most people go, “What? what are you kidding?” “No, we're not kidding.” It's to your point, why do healthcare providers not have loyalty programs? And you think that that would make more sense in healthcare because the older we get the more healthcare we use? So, you'd think well, there'll be reasons to encourage people to come back. Well and the answer to that is, most people in healthcare have never thought about it, they didn't think it was appropriate. Now, there are certain legal restrictions if you have like Medicare, and Medicaid, where you can't have any kind of financial inducement for people to come for care. But two thirds of the people in this country with a healthcare insurance, it's a commercial insurance, and that is absolutely appropriate. So anyway, they think that's a horizon that you're going to see a lot more of in healthcare, that more and more healthcare providers are going to start introducing these loyalty programs. Now, it doesn't have to be any kind of financial incentive, it could be maybe it's free cancer screenings, maybe it's free educational programs on nutritional foods, or maybe it's yoga classes, things that get you to live a healthier life. But it's absolutely a wonderful point and they think it's going to be more popular in the future. Me: That's definitely a gap that they're missing out on, absolutely. Love that we dovetail nicely into that, and you're able to kind of give us a pretty good synopsis of what the book is about. I have started consuming it, I remember that story about the gentleman at the beginning, because I remember reading that at the beginning. I haven't completed the book fully yet, but I'm really enjoying the content and the comparisons, which is why I asked that first question at the beginning. So, I'm really appreciative of how you went into it and gave us some really good examples. App, Website or Tool that Peter Absolutely Can't Live Without in His Business When asked about online resource that he cannot live without in his business, Peter shared that that's a great question. And he will tell say that he's sure like he's everybody else in that it's got to be Google. It's just a wealth of information, which ultimately leads to more specific sites and content that reflect the uniqueness of the search. The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!
Hooey Brands started in 2009 as just two different hat designs, Joey Austin dives into how and why the brand started. He shares unique stories about how it has grown into its current company and what is most important to the brand overall. Joey also gives insight into BFO and the Hooey Party that happens in December during the Wrangler NFR.
This week news of records being broken in the hunting and fishing world, we share the latest details for the upcoming NFR when Las Vegas turns into Rodeo Vegas plus tips to host hassle-free. This is Rebecca Wanner aka 'BEC' and Jeff ‘Tigger' Erhardt with the radio show The Bend Radio Show & Podcast, your news outlet for the latest in the Outdoors & Western Lifestyle! Episode 156 Details If rifle deer hunting has started in your neck of the woods, it will be soon. Time to pull out your trusty deer rifle and dust off your cobwebs by sighting in both the firearm and sharpen your skills. If you already have taken some shots, dialed in that scope earlier when it was warm; remember it is very important to do so again in the temperature and humidity that you will be hunting. We want everyone prepared and ready to have a memorable successful hunt! NEWS BOWHUNTER TAGS WORLD RECORD VELVET BULL MOOSE After five years of buying raffle tickets for the North American Game Warden Museum's moose tag, Trace Armstrong of Rolette, North Dakota actually won the coveted grand prize tag! Now the hunt was on to find a trophy bull to fill this winning Moose tag. A trophy is an understatement for what Armstrong drew his bow for on August 31st, 2023. Armstrong released his arrow at 35 yards to take down a 1,700lb Canadian bull moose still in velvet that has been green scored by an official Pope & Young representative at 173 4/8 inches and with a net score of 16 6/8th inches. The bull will be scored again after October 31st, for the dried rack requirement and if stays close to the green score it is speculated to top the Pope & Young record book which would make it the new World Record Velvet Bull Moose! Head to TheBendShow.com to see this massive beautiful trophy bull! Congrats again to Trace Armstrong! MASSIVE BLUE MARLIN SMASHES GULF OF MEXICO RECORDS Dreaming about heading south to warmer waters and partaking in some deep-sea fishing? Recently, Texas angler Scooter Anderson did just that launching out of Alabama on a 55-foot Viding offshore boat. Anderson landed an officially weighed and measured 12-foot, 1,145-pound Blue Marlin that shames not just Alabama records but all Gulf of Mexico State Records! NFR After-Party Announces Entertainment Lineup & New Location The most anticipated after party of the NFR, hosted annually by Rodeo Vegas, is ringing in its 20th Anniversary with Country Music Stars Justin Moore, Corey Kent, Chayce Beckham and more at its new home, Rodeo Vegas's new location will be part of Resorts World Las Vegas. Rodeo World Las Vegas will also be hosting the BFO, Bullfighters Only World Champsionships at Resorts World Las Vegas! HOSTING FAMILY & FRIENDS HASSLE FREE Take it from BEC, don't fret about volunteering to host that next gathering or if you are someone who's always wanted to do so. The stress is what we put on ourselves, and our guests are just happy to be invited! Here are BEC's tips for keeping it fun, cost-effective, and stress-free! Guest List: In this day in age, it is completely okay to create a Facebook Event and invite this way. It's highly recommended as almost everyone has at least one member in their household with a Facebook account. This then can be used for last-minute details, as well as used to build up the excitement for the date. Location: If your home is a disarray, that's okay! BEC uses her heated shop for fall gatherings. A bathroom is cleaned in the house near the door, but there are never any complaints about hanging out in a big open space like a shop or garage. FOOD: As the host, find one of your favorite recipes that can be made ahead of time that covers the “Main Dish”. BEC & Tigger always make Tigger's Ranchers Chili. It is a hit with everyone! Then say in your invite to bring a side to share! BEC leans towards main dishes that can be kept warm in a crockpot or roaster, ready to serve or be enjoyed at any time. DRINKS: Make it BYOB (Bring Your Own Beverage) and have a case of water or two on hand. This way there's no headache in making sure everyone is covered. Have a bag of ice handy for an ice bucket and you are good to go! SERVING FOOD: Cover all the counters or workbenches with inexpensive throwaway table coverings. Typically only a couple of dollars. Have paper plates, napkins, and plastic silverware for easy cleanup. ENJOY THE TIME spent with the ones you love! GIFT IDEAS Another beautiful piece written and read by Richelle Barrett the author, photographer and rancher from northern Montana, known as The Prairie Crocus. In time for the holidays, we recommend ordering her latest inspirational coffee table book “Anthology” filled with beautiful thoughts and photos of the rural way of life. Available now at Prairie-Crocus.com. Be sure to follow her on Facebook too @ThePrairieCrocus. WESTERN STYLE Looking for the latest in Western fashion and style? Medora Boot and Western Wear keep both Tigger & BEC in the boots they love, the jeans that fit, and the latest styles of shirts, jackets, and more. Check out MedoraBoot.com located in historic Medora, North Dakota in the Badlands. Online ordering and shipping are available in time for the holidays! FIELD REPORTS & COMMENTS Call or Text your questions, or comments to 305-900-BEND or 305-900-2363 Or email BendRadioShow@gmail.com FOLLOW Facebook/Instagram: @thebendshow https://www.facebook.com/thebendshow SUBSCRIBE to The Bend YouTube Channel. Website: TheBendShow.com https://thebendshow.com/ #catchBECifyoucan #tiggerandbec #outdoors #travel #cowboys The Outdoors, Rural America, And Wildlife Conservation are Center-Stage. AND how is that? Because Tigger & BEC… Live This Lifestyle. Learn more about Jeff ‘Tigger' Erhardt & Rebecca Wanner aka BEC here: TiggerandBEC.com Home - Tigger & BEC WESTERN LIFESTYLE & THE OUTDOORS Tigger & BEC are News Broadcasters that represent the Working Ranch world, Rodeo, and the Western Way of Life as well as advocate for the Outdoors and Wildlife Conservation. Outdoorsmen themselves, this duo strives to provide the hunter, adventurer, cowboy, cowgirl, rancher and/or successful farmer, and anyone interested in agriculture with the knowledge, education, and tools needed to bring high-quality beef and the wild game harvested to your table for dinner. They understand the importance in sharing meals with family, cooking the fruits of our labor and fish from our adventures, and learning to understand the importance of making memories in the outdoors. Appreciate God's Country. United together, this duo offers a glimpse into and speaks about what life truly is like at the end of dirt roads and off the beaten path. Tigger & BEC look forward to hearing from you, answering your questions and sharing in the journey of making your life a success story. Adventure Awaits Around The Bend. REFERENCES https://www.outdoorlife.com/hunting/north-dakota-velvet-archery-moose/ https://pope-young.org/ https://www.outdoorlife.com/fishing/alabama-blue-marlin-shatters-gulf-records/ https://www.rodeoworld.vegas/ https://www.rodeoworld.vegas/bullfighters-only-info https://www.bullfightersonly.com/ https://www.facebook.com/theprairiecrocus https://medoraboot.com/
Our guest today is Jonathan Litt, Founder and CIO at Land & Buildings. Jon is a prominent activist investor, focused on public real estate companies. Since founding Land & Buildings in 2008, Jon has waged 36 public activist campaigns frequently resulting in corporate actions to the benefit of shareholders. This is a particularly interesting time in commercial real estate - full of changes. Many public REIT valuations have fallen to 20% discounts to their asset values. While private real estate is generally held at elevated values. The lending environment is radically changed with banks pulling back, and credit unavailable for certain sectors such as office buildings. Jon weighs in with opinions on the rapidly changing real estate market. Where we've been and where we're headed.This podcast was recorded on October 16, 2023. The respective opinions expressed are those of Mr. Litt and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
If you ever want to cause a debate with any of your investment friends, a good starter subject is BioTech. People either love it or hate it. Biotech stocks are particularly volatile. The day trial results are released can see a stock falling 50% or gaining 100%. In addition, it takes a high level of scientific and medical expertise to even understand the drugs. At the same time, we are living through a period of tremendous scientific discovery. For all of these reasons, we see Biotech as an area of the stock market full of inefficiency. To make sense of it, I've invited Dev Gahndi, Founder and CIO of SilverArc Capital to join for an in depth conversation on Biotech investing. This podcast was recorded on September 5, 2023. The respective opinions expressed are those of Mr. Gandhi and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
That's right, helicopters. At Biltmore we believe a reliable way to produce outsized returns is through purchasing assets and securities below their fundamental value. In efficient markets, that's a very difficult thing to do. But if you look hard enough, you can find areas that markets overlook, fear or misunderstand. It is this great search that takes us to some unexpected corners of the investment world. And looked at in this context, helicopters become a lot less mundane and a lot more exciting as a place for investment. Matt Rothschild, founder and portfolio manager of Thora Capital will be our guide today as we dig deep into the fascinating world of helicopters as an investment. Matt has been an institutional investor dedicated to financial services for two decades and a practicing environmental engineer prior. Before founding Thora Capital, he was a portfolio manager at Balyasny Asset Management, where he focused on alternative asset managers and the insurance sector. Previously, Matt was head of the US Financial Services sector at AllianceBernstein and a portfolio manager at Alyeska Investment Group. Matt holds an MBA with Honors from the University of Chicago Booth School of Business, an MSE in environmental engineering from Tulane University, and graduated magna cum laude from Tufts University with concentrations in civil & environmental engineering and environmental studies.This podcast was recorded on August 22, 2023. The respective opinions expressed are those of Mr. Rothschild and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
@rumpchat Instagram 14.3k TikTok ____ YouTube _____ Twitter ____@justin rumford Facebook 15k Catch UpWhere are they from, what do they farm, how did they get into farmingHow's the family - do they farm with family?Hilton lives in Weatherford with his wife, WhitneyRumford lives in Ponca City, OK with his wife and triplets (2 girls, 1 boy)What are they up to today?What they see that excites them?What do they want to make sure they see before they leave Rodeo's #1 Comedy PodcastHost: Justin C Rumford (10x ProRodeo Clown of the year) & Josh Hambone Hilton (2x ProRodeo Music Director of the Year)Over 150 episodes (7/7/23 - 150th episode)Nearly 2,000,000 downloads Ranked in top 0.5% of all podcast globallyTop 200 USA Comedy podcasts by Apple Justin RumfordThird generation rodeo cowboy Barrelman and Funnyman he enjoys most in rodeosGrew up in “Rumford Rodeo Company” (Dad = Bronco)Received a rodeo scholarship for Northwestern Oklahoma State University Inspired by Lance Brittain, a PRCA bullfighterHad a bullfighting accident in 2001 at Denver - punctured his colon Worked for Butler and Son Rodeo - driving trucks, hauling horsesBecame a funnyman in 2011First year of clowning had 100 performances Been the Coors Man in the Can 3 yearsPRCA Comedy Act of the Year in 2018“Gorilla” act Rodeos today have different responsibilities than a decade ago“If we don't adapt we go away” - Justin Rumford Decked out new 40' trailer with Fast Signs (stickers)Josh Hambone HiltonGrew up in Sidney, IAMusic Director for Iowa's Championship rodeoServes as Rodeo Director for the San Angelo, Texas Stock Show and Rodeo (currently lives here)Started with Cervi Rodeo Company - did some music at smaller rodeos Then went onto Denver and the National WesternIntroduced electronic dance music to the bullfights - key ingredient to BFO format Where are our listeners from?Nairobi – Cordoba – Parana –– Jakarta – Camarillo - Muleshoe – Sperry How has Rump Chat changed their life?Why do it?How would he start it over differently?Which is their favorite platform?Nairobi – Kenya, AfricaCordoba – Argentina, South AmericaParana – Brazil, South AmericaJakarta – IndonesiaCamarillo – CaliforniaMuleshoe – TexasSperry – Iowa If you were an animal, what do you think you would be?Right now, who inspires you?If you could make anything bigger on your body what would it be? – Smaller?
Our guest, Nick Renwick, is Senior Portfolio Manager and Head of Research at Cross Ocean Partners. Cross Ocean invests globally in a broad range of credit and hard assets. They specialize in sourcing assets directly from banks. This provides the firm a distinctive sourcing advantage as well as an inside view on the health and future of global banks. Cross Ocean was formed as the European Special Situations Team spun out from Merrill Lynch in 2015. Team members have decades of experience in global credit and hard assets.In today's conversation, Nick provides a great explanation of why there are opportunities available in the current credit market. Compared to just a year ago, today- investors willing to fill the capital void can achieve higher returns while taking less risk. Enjoy today's podcast - a wonderful education on banks, credit, regulation changes, and how the pipes actually work. This podcast was recorded on July 14, 2023. The respective opinions expressed are those of Mr. Renwick and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
The Fat One natters his way through his day in Fat Acres which included some pre-planning for a BFO tradition, a gentleman call and a visit to the BFO mailbag. Happy National Caviar Day.
BFO's we made it to our series finale of our 4 part #BGL series!! This episode we sat down with the brow gawwwd herself Erica of @newd_aesthetics! Tune in as she talks #myths in skincare, the importance of representation in the beauty industry and why #blackestheticians matter! Of course we played a game that will be sure to stir the pot! Make sure you're subscribed to the YouTube channel and follow our socials! IG: @theughgenda FB: The UGHgenda Pod TikTok: theughgendapod Follow our guest: IG: @newd_aesthetics
Our first roll of the dice gets us a heck of a bullfighter from Oak Grove, Missouri. He is a Lane Frost Brand athlete that competes in BFO, UBF, and does a great job in cowboy protection at both PRCA and PBR events; none other than the man in red, white and blue; Tucker Lane. Today we are coming to you from Choctaw Casinos & Resorts in Durant, Oklahoma at the Durant Pro Rodeo! We greatly appreciate Choctaw's hospitality in providing us an amazing location to record these episodes! Also, we couldn't do any of this without our 2023 presenting sponsor, Lane Frost Brand! Appreciate ya bein along for the ride!
In the Summer of 2018, I had the privilege of spending a week with Cesar Collier in Sao Paolo on a due diligence trip. In his life, Cesar has become close personal friends with every one of the city's 12 million residents. Through that networking as well as a great deal of investment acumen, he has built Sigular Guff into the dominant player in a unique asset class - Brazilian legal claims against the government. These claims are written into the Brazilian constitution and knowns as precatorios. This all may sound esoteric, but the precatorio market has over a $1 trillion face value with over $200b expected in awards. After all, Brazil has the highest ratio of lawyers per inhabitant in the world. This all makes for a fascinating investment. Today, Cesar joins me to dig in with an explanation of precatorios, of one of my favorite investment markets in the world.This podcast was recorded on April 14, 2023. The respective opinions expressed are those of Mr. Collier and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
The failure of Silicon Valley Bank, left many wondering about the safety of their savings. As we record this, the government's actions appear to have won a reprieve in the banking panic. Is the government fix a finger in the dam holding back a flood of public mistrust of banks or will events spread across the financial industry to include other regional banks and even traditional custodians such as Charles Schwab? What caused this crisis to begin with? Will we see other bank failures? Is my money safe? To answer these questions and more, we're joined by Warren Fisher, Founder and Portfolio Manager at Manole Capital. Warren has over 20 years of portfolio management and analyst experience at Goldman Sachs Asset Management and Fortress Investments focused on public financial and technology companies. In 2015, he founded Manole Capital to focus exclusively on the FinTech industry. Given Warren's deep understanding at the intersection of banks and technology, he has the perfect background for a profound conversation on bank runs, technology, interest rates, and regulation.Silicon Valley Bank Failure - 4:30Charles Schwab's Business - 15:15Money Market Funds - 30:00Ramifications of SVB - 35:00This podcast was recorded on March 23, 2023. The respective opinions expressed are those of Mr. Fisher and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
Imagine a leadership approach that focuses on working collaboratively with other team members and leading by example. One that emphasizes remaining open to new ideas, asking for feedback, and doing good work. An approach like this could have many powerful benefits, such as increased trust between partners, improved morale and better communication between colleagues. It could also encourage teams to come up with unique solutions for problems and fosters an atmosphere of mutual respect that encourages creativity and critical thinking. By allowing team members to take responsibility for decision making, it helps to create a sense of ownership and commitment among staff which can lead to higher standards of performance. Now stop imagining and start listening to this episode to discover a team which is practicing this very approach. Steve Krull is the CEO and co-founder of Be Found Online, a digital marketing agency where he and his teams have been helping businesses with online visibility for more than 10 years. Steve practices what he calls "unleadership" with the BFO team. Together, they work with clients to drive business and web traffic through time-tested digital marketing tactics. When he's not working, Steve can be found reading spy novels, rooting for the Chicago Cubs or riding his bicycle. Find Steve Online: https://befoundonline.com/ https://www.linkedin.com/in/stevekrull/
The Sasquatch is THE North American cryptid, known to all and seen by many, it's finally time for DSR to set a trap for this elusive big footed hairy 'squatchy boi. Join Linz and Chris as they go down to the woods today and are sure to find a big surprise. What is the Big Foot? Where can you find them? What is their instrument of choice? All this and more will be answered in this episode of DSR! Support Carpenter'sBlueThanks to our awesome Patreons Lindsay Keller, Mike Wright, Greer Weaver, Kelsey Carruthers, Lins Gibson, Drake, Michael P McCoy, Wesley Akers, Riaz K, Emily Medeiros, Mark, Pɪᴘ & Philipp HofmannSupport the showSupport us on Patreon
Happy VD from the BFO. Today the Fat One recaps his day in Fat Acres, opens cards and gets a special ruling from Standards and Practices regarding a request from the 2023 #1 Fan. Happy National Creme-Filled Chocolates Day.
As is tradition, the Fat One kicks off a new year of LITTLE shows with during halftime of the Superb Owl with highlights from the first half, the cavalcade of former winners, the step down speech from the Fey Driver and the announcement of the #3, #2 and #1 fans of the BFO for 2023. … Continue reading BFO3919 – Start of Year 16
The Fat One closes out his 15th year with more #1 Fan entries and lots of voiceletters. Don't forget that year 16 begins on SUNDAY at halftime of the Superb Owl when the #1, #2 and #3 fans of the BFO for 2023. Happy National Creme Cheese Brownie Day.
The words “private equity” bring forward images of Wall Street Titans drunk on power and leverage, sucking out profits from middle market businesses and leaving behind empty shells in their wake. While that makes a great narrative, it's not always true. Standing firmly on the other side of that narrative is Halle Capital. In today's conversation, I speak with both Jay Abramson, Senior Partner, and Mark McKenna, Principal, of Halle Capital. This episode is a real treat. Jay & Mark really dive in to the nuts and bolts of how Halle can build value in areas of the economy most investors pass right by. If you thought that pest control and environmental services were boring – think again! Jay and Mark demonstrate how a properly executed private equity strategy can drive profits for investors, enrich founders and develop great American businesses.This podcast was recorded on December 7, 2022. The respective opinions expressed are those of Mr. Abramson, Mr. McKenna and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
Here we are for episode 605! In which Yeti Uncle John has a guest - a mysterious traveller known as Reginald Pipes who is staying at his Magpie Hut whilst the weather is so cold. Meanwhile, Paul checks on everyone to see how the new year is treating them; some are more grateful to hear from him than others! We also have messages that Paul left for Big Fatty and more chat with Harry about recent events! Our next episode #606 sees Paul and Martin Holmes catching up to discuss some of the big music acts of the mid-70s; not to mention some of the more obscure ones too! Email us at shyyeti@yahoo.co.uk if you have any comments - you can even send me a sound-file and I'll include it. The music is by Shy Yeti, Harry Fulton, Muffleyontour and Luca. Sound effects by Paul C and Soundbible. All other content of this episode is Copyright Paul Chandler, 2023. Episode 605 was recorded on the 16th December 2022, with some extra chatter with Harry F recorded on the 26th December 2022. The BFO clips were from episodes #3892 and #3893 released on the 5th and 6th January 2023. Cuthbert's cameo for this edition of the show was recorded on the 12th January 2023.
The slow rolling legalization of cannabis in the United States is providing an interesting investment opportunity. Since Covid, cannabis sales are up tremendously. The legal industry is growing as more states legalize medicinal and/or recreational use. As large, licensed multiple state cannabis operations grow, they are increasingly cashflow positive. All of this despite having no access to the US banking system and paying a particularly high effective tax rate – frequently north of 70%. In the beginning of 2021, banks, wary of unclear Federal law, began to prevent their brokerage clients from investment in public cannabis companies. Since that time, we've seen these stocks fall over 80% in valuation. At the same time, fundamentally, the businesses continue to grow and thrive. As we speak, the lame duck Congress is considering legislation that would open up the banking system to state-licensed cannabis companies. My guest today addressing the state of the industry is Boris Jordan. Boris is the Founding Partner of cannabis-dedicated asset manager Measure 8 Venture Partners, as well as Chairman of Curaleaf, which he founded and built into the world's largest cannabis company. Prior to his current focus in cannabis, Boris had a legendary career as a banker and private equity manager in emerging markets starting in the 1990's.. This podcast was recorded on December 6, 2022. The respective opinions expressed are those of Mr. Jordan and the Biltmore Family Office, LLC investment team. The opinions referenced are as of the date of this podcast and are subject to change without notice. This material is for informational use only and should not be considered investment advice. The information discussed herein is not a recommendation to buy or sell a particular security or to invest in any particular sector. Forward-looking statements are not guaranteed. BFO reserves the right to modify its current investment strategies and techniques based on changing market dynamics or client needs and there is no guarantee that their assessment of investments will be accurate. The discussions, outlook and viewpoints featured are not intended to be investment advice and do not take into account specific client investment objectives. Before investing, an investor should consider his or her investment goals and risk comfort levels and consult with his or her investment adviser and tax professional. Biltmore Family Office, LLC is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration does not imply a certain level of skill or training. More information about BFO's investment advisory services can be found in its Form ADV Part 2, which is available upon request.
Here we are for episode 569! In which Paul and the gang begin to plan for Bettina and August's big late summer party to celebrate their wedding and Bettina's "significant" birthday! There is lots of chitterchat, archives clips, quizzes and planning of exciting events! Let's just hope that the hosts enjoy their own party! Our next show, #570 sees Nick and Paul joining up again to discuss more obscure vintage films and TV from their collections... Do please join us if you can! Email us at shyyeti@yahoo.co.uk if you have any comments - you can even send me a sound-file and I'll include it. The music is by Shy Yeti, Muffleyontour and Luca. Sound effects by Paul C and Soundbible. All other content of this episode is Copyright Paul Chandler, 2022. Episode 569 was recorded between the 5th May and the 6th May 2022, with a message for Big Fatty which was recorded on the 9th June 2022. Our Sutton Park clips this time comes from between episodes 2174 and 2176 from late May 1998. Thanks also to Muffleyontour for his new track "Bettina's Waltz" which features during this episode - the scene introducing it was recorded on the 3rd September 2022. Additional thanks to our special guests Toppie Smellie of The Smellcast and quizzer, Calum W; our quiz this time was recorded on the 27th June 2021. Thanks also to Big Fatty for use of an edited Yeti message which appeared in BFO #3775 from 26.07.22.
Summa Summa Summa tiiiiimeee!!! It's that season BFO's! Join Sché and Mimi as they discuss all things Summa! Don't forget to subscribe to the YouTube channel and follow our socials! IG: @theughgenda FB: The UGHgenda Pod TikTok: theughgendapod YouTube: https://youtube.com/channel/UCoD0J3OZd9kuvO5neH156LA
Acting is more than just using your voice. It requires whole body movement, agility, and engagement. In this episode, Anne & Pilar share their favorite stretches, exercises, and warmups that can be done in and out of the booth. From Pilar's jaw release warmup to Anne's neck stretch, by the end of this episode you'll be warmed up + ready to perform like a #VOBOSS. More at https://voboss.com/move-in-the-booth Transcript >> It's time to take your business to the next level, the BOSS level! These are the premiere Business Owner Strategies and Successes being utilized by the industry's top talent today. Rock your business like a BOSS, a VO BOSS! Now let's welcome your host, Anne Ganguzza. Pilar: Hola, BOSS Voces. Bienvenidos al podcast, con Anne Ganguzza y Pilar Uribe. Anne: Hey everyone. Welcome to the VO BOSS podcast. I'm your host Anne Ganguzza. And I am so excited to bring back to my booth, my special guest cohost Pilar Uribe. Pilar, how are you? Pilar: Hello, Anne. Anne: Look, I feel I'm very spry. I'm very spry today in the booth. And you know why? Do you know I'm spry? Pilar: Why are you spry? Why are you spry? Why are you spry, Anne? Anne: Because I did a little warmup, so I'm kind of feeling good in the booth. And I think it's important that we always do awesome warmups and move around in the booth so we can have good energy going forth into our voiceover. Pilar: I totally agree. Anne: Thoughts? Pilar: That that is something that I, something that I just did. Do as I say, not as I do. Try not to do what I just did, honestly. VO BOSSes -- Anne: Drink dairy? Pilar: Because, well, that's one thing. Yes, of course. I had dairy. I had yogurt this morning, so of course I'm all phlegmy. Anne: Me too. Pilar: That's not, that's not fun, especially when you're going to do an audition. That's not great. So drink your water. But one of the things that I was told by a professional is it's really bad to clear your throat. You know, like when people [clear throat noise], that is like the worst thing you can do. Drink water, wait till it passes, stop doing that. But that's literally like putting sandpaper on your throat. It's the worst thing you can do. Anne: Yes, I have heard the same, and it's very hard because I think it's like a habit from before voiceover. That would be BF -- BFO, before voiceover, before voiceover, when I used to scream and do all sorts of harmful things to my vocal cords, before I realized that we need to treat this like gold, because it is our livelihood. Pilar: Okay. I have one question though. Did you say BFO? Anne: Did I say BF -- Pilar: You meant BVO, BVO. Anne: BVO, okay, okay. I was thinking like best friend in VO. So I kind of combined -- Pilar: Anne, Anne -- Anne: Pilar, that's how I think of you. Pilar: Anne, will you be my BFO? Anne: My BFO. there's -- Pilar: Will you be my BFO? Anne: -- best friend, best friend in VO. So hey -- Pilar: I love it. Anne: So being best friends, I think I want all of our BOSS listenership -- they're our friends. And I think it would be a really great episode if we talked about how moving in the booth and how warming up and just physicality in the booth can really help us to perform better and just be better all around, better mental, spiritual, physical to improve our performances. Pilar: Okay. So since we are starting our day, Anne, I invite you to do something with me. Anne: Okay. All right. Pilar: We're going to do it all together. Anne: What is this, a warmup? Pilar: This is a warmup exercise. It's a jaw release. Anne: Oh yes. Pilar: Which we don't even realize half the time how much tension we're carrying in our jaw. Anne: You know what's so funny, that I actually really need this because the other day, I woke up, and my ear was hurting, but it wasn't like an earache kind of hurt. It was an ear hurting because I might've clenched my jaw at night. And I, I know so many people that clench their jaws at night, and anything to relieve this ache in my jaw will be very helpful. Yes. Pilar: Okay. Cool. Anne: I'm ready. Pilar: All right. So I want you to place your palms on the sides of your face. Okay? I'll hold it on my headphones. You can still hear me, right? Okay. So you're going to place your palms on the side of your face and slowly massage the jaw and the cheek muscles. Okay. So you're taking the palm, and you're massaging the jaw line up and down the jaw line and also your cheekbones and, and with small circular motions. Anne: Good for when you have sinus issues too. Pilar: Yes. Anne: Or you feel it. Can you hear me going, can you hear it? Like, I'm very close to the mic. I am in circular motions. Pilar: So you can, you can go all the way up to where your cheekbone is and massage there, and you can go all the way towards the ear. Anne: Okay, BOSSes, you're doing this, I hope you're doing this with us, BOSSes. Pilar: Absolutely. Just try it. And then you go all the way down to your jaw line and go way up almost to your, your ear, almost to the ear. So continue to massage while lowering and raising your jaw. Now -- Anne: You're lowering and raising the jaw while you're doing this. Pilar: Yeah, so you're going, ahhh, in the jaw. Anne: Are we saying anything when we're doing? Pilar: No, not yet. Not yet. Just lower and raise your jaw. I can't speak right now. Anne: But you're my -- you're instructing us, so. Pilar: I am instructing you. Okay. Now -- Anne: I don't know if you can do it while you're instructing. Pilar: I will. You're going to hear it in a minute. So now keep lowering and raising your jaw while you're massaging. And now you're going to add the sound ma ma ma with a very light lip contact. So it's not, mmm. It's just a light lip contact for the mic. Anne: Now what is ] that doing? Pilar: And then you're going to change to whoa, whoa, Anne: Wait. I'm still massaging, right? Pilar: Yeah. You're still massaging, and you're changing from ma ma to wa wa. Anne: Oh, I can feel the vibration. Pilar: VO BOSSes, if you're doing this, you're hearing the resonance. That's really important because that means that you're using all those muscles. Anne: That's awesome. Pilar: We tend to think that we're just using the vocal box and that's it. And sometimes we can hear the chest. Anne: No, it's our entire it's like facial jaw. Pilar: Exactly. It's that whole, and it goes up practically -- it's like, like you're using all those muscles and all that movement there, and that will help your sound as it comes out. Anne: Love it. Pilar: So do you wanna try another one? Anne: Yeah, let's try another one. Let's try another one. Pilar: It's a lip trill. Okay. So this releases lip tension, which we tend to do and we don't even realize it. And it also helps you to connect your breathing and speaking. So place your lips loosely together. Okay? And you're going to release air in a steady stream to create a trill or a raspberry kind of a sound. So it's like [whistle-like breathing] Anne: That's a raspberry sound? Pilar: I'm not really sure what a raspberry sound is. Anne: [lip trill] Isn't that what it is, the trill? Pilar: But that's what I say -- yeah, yeah, yeah. But you can also do this. [whistle breathing] What is a raspberry sound? That is a raspberry sound, but it's like, what I'm trying to do is I'm trying to get the sound out without moving my lips, which is really cool. Hold on. [lip buzzing] That's a raspberry sound. That's a raspberry. [lip buzzing] So first try. So our microphone is getting a lot of action here. First, try it with an H sound. Then try it with a B sound. Anne: Oh my God, that tickles. Pilar: Yeah, it does, it tickles, right? Anne: I can not, I can not do it. It's like when the dentist does the teeth cleaning, the polishing, and it gets on my lip, it just, I can't. It makes me tear up. Pilar: So first try it with an H sound and then repeat with a B sound. Okay? And then [sound]. And it seems like it wouldn't be, but it is different. It's a different feeling. So now I want you to try doing the B trill. It can be either [lip trill] or it can be [lip buzz] and go up and down the scales. Okay? And whatever's comfortable. You don't have to go all the way -- whatever's comfortable at the top or the bottom. Anne: I really think for the trill, you have to let your lips just trill like that. Pilar: Because there's two ways to do it. There's [one way] which is more the H sound. And then there's the [lip trill]. Anne: That's easy. Okay. My lips are relaxed now. Pilar: Yeah. Don't they feel kind of like, they feel like you can kind of feel the reverberations. Anne: Well, once the tickle goes away, I'll, yeah. I'm not sure I can do this everyday 'cause it just tickles. I wonder if I'll get used to it. Pilar: Yeah. And there's more, there, there are other things, there's tongue trills. There's lip buzzing. We kind of did the lip buzzing, and here's one thing that's really important: humming. You can do this anywhere. You can do this while you're walking. Humming is really great. So [hums]. Anne: Oh yes. Pilar: So if you do humming and you concentrate, you will feel it in different parts of your face. Anne: Oh yeah, absolutely. Pilar: You will, you'll be able to feel it in your teeth, in your lips, and in your facial bones. So let's just try that really quickly. Just the humming. Anne: BOSSes are humming. Pilar: And if you go low, It's a different feeling from when you go high. And in your nose, if you concentrate on feeling it in your nose, you're going to feel all this vibration. Anne: Yep. I feel it my nose. And I think if you visualize where it's coming from, that helps, that helps. Now this is doing some vocal lip, trills, and hums. Now I also think any exercise around your head, neck, muscles, shoulders is very helpful in the booth. So I feel like I do a lot of the neck stretches where you take your right hand, place it on your left ear and tilt your head to the side. Right? So right hand -- Pilar: Hold on, right hand, left ear. Anne: Right-hand, left ear. Pilar: Is your hand over your head or is it under? Anne: It's over my head, over my head. And so as you breathe in through your nose for three seconds, then exhale, pull your head more to the right. Breathe in for three seconds. Hold it. And as you exhale, stretch your neck further towards your right shoulder. Breathe in for three and then exhale and stretch even further to your shoulder. And then you basically take your head and do on the other side. So take your left hand, put your left hand over your right ear. Pilar: I was doing it, I was doing it the wrong way at first. I'm like, she's crazy. And then I realized I was doing it wrong. Anne: Yeah. Breathe in through your nose. And then when you exhale, bring that head down towards your shoulder, toward the left shoulder. Exactly. Then breathe in again. And then as you exhale, bring it further towards your left shoulder. So you're stretching that neck. Pilar: Oh, that feels good. Oh yeah, you can feel it. Anne: Yeah. And then you can do that also forward. So take your hand, your right hand, put it on the top of your head, and breathe in for three through your nose and then exhale and then pull your head down to your chest. So chin to your chest. Pilar: Oh my God. I can feel it all up and down the back of my neck. Anne: So yeah, those muscles around your neck, when you warm them up, right, your vocal cords are right there. So it's super that that's warmed up as well. And in addition to the physical, like, and I also do head rolls, right? So from left to right, roll your head around the back 'til it reaches your right shoulder and then back again towards your left, and that will help you to relax those muscles around your vocal cords. Pilar: Okay. Very important. Yeah. And one other that I will suggest is interlocking your hands in front of you and then twisting them and pushing your palms out. Anne: Oh, forward, yeah. Pilar: Forward. So you're stretching those, those shoulders. Anne: Shoulder muscles. Yeah. Pilar: And then you can bring them up and, and then, and you can actually pull your left -- Anne: Over your head, right? Pilar: Over your head and then pull your left wrist with your right hand and then go to the right. Oh. And you can feel all up and down the arm. Anne: And so you're stretching to the left. So you're doing that -- Pilar: Your side. Anne: Yeah. You're doing a side stretch. Pilar: You're doing a side stretch. Right. And you're doing, yeah. And then you go to the other side. You can feel all the way up and down the side of your body. Because when you're in the booth, you're using everything. I know that a lot of people sit in terms of moving in the booth. That's an important part of this. People ask me all the time, do you sit or do you stand? And it's like, I do both. It depends on the read. However, whatever it is that you do, make sure you don't -- if you're standing for a very long time, make sure you have a chair that you can sit. And if you're sitting for a long time, make sure you get up, move around, touch your toes, raise your arms up, you know, lift your knees a little bit, because sitting or standing in the same position for a very long time will lead you to feeling tension and -- Anne: Exactly. Pilar: And so, you know, it's like, you want to be flexible. You want to be easy. Anne: So we've warmed up, and we're moving in the booth as we sit. And literally this takes a few minutes. You don't even have to spend an hour doing this, but every little bit helps. And I think that not only just warming up in the booth by moving around, 'cause now I'm like, wow, I've got some heat going on in this booth. Maybe you do it outside the booth if you don't have any ventilation, but wherever you do the, the exercises and the movement, the lip trills, and the head rolls, and the neck rolls, and all of the side stretches, that's wonderful before you get into do your auditioning for the day. And once you're there too, you can physicate while you're performing your script. And that actually is something that I tell my students every single day, get physical behind the mic. Because number one, it helps you be much more believable because it's taking away all of that energy that you focus specifically just on the words coming out of your mouth. And a lot of times that doesn't make things realistic because if all you're moving is your mouth and your vocal cords, things become very consistent, right? There's no other energy coming out of you to kind of move or shape a rhythm. That would be something that we do when we're talking to one another, right? When we talk to one another or we converse or we're interacting with other people, which is kind of what you're doing with your audience behind the mic, right, you're interacting with people, you're moving your arms. You're moving your body. You have facial expressions. There's all of this movement happening behind the mic or behind your voice. And that helps us to sound the way that we do. I mean, it, it has every bit of influence on how we sound. So if I'm just standing or sitting or standing here and I'm just here, I'm just moving my mouth and that's what I'm doing, you can notice that I sound a little bit more staccato. I don't really have a lot of, I don't know, depth or feeling. Right? So now I'm just going to like, I'm going to move stuff around. I'm going to move my hands because I really love to move around because that's what I do when I talk to people, like that's that Ganguzza, you know, moving the hands around and, and all of the expression. And if I want to really convince you of something, you can tell, you can hear it. Right? You can hear it come out in my voice. What do you do, Pilar? Pilar: I'm all about, of course, I want to use my imagination all the time. But for example, even something as simple as a raising an eyebrow, like, I'll, I'll be like, oh yeah, right. Instead of saying, oh yeah, right. But if I raise my eyebrow, I've already changed the expression. Oh yeah. Right. And it can be an ironic raising of an eyebrow. Anne: I'm confused. There's my furrowed eyebrow. Confused eyebrow. I have a confused eyebrow. Pilar: Or it could be like, I'm confused. That's like an ironic raising of an eyebrow. I'm confused. Anne: No, you're not. That's a sarcastic eyebrow. Pilar: Exactly. Anne: That would be a sarcastic eyebrow. Pilar: Right, right. It's a sarcastic eyebrow. Anne: Eyebrows, they really help. Pilar: They really do. They really do. Anne: They really help to give you that point of view, to give you that little bit of nuanced emotion about that read, and I'll tell you over and over again, that's what we keep hearing. Right? It is that kind of emotion, that point of view that, the you that you bring to the script that helps you to bring yourself to the script. Otherwise we're just spewing words into the microphone. Pilar: Exactly. Anne: We don't want to spew words. Let's not spew. Pilar: Like an inward chuckle, like -- Anne: Yeah. Pilar: You know, just the shrugging of the shoulders that we, that you know, that you mentioned in your minute. And like, for example, when you, when you say your name, you can say your name, Pilar Uribe, or you can say Pilar Uribe. So I just shrugged my shoulders Pilar Uribe. Anne: Pilar! Or Pilar Uribe. Pi-lar. Pilar: Yeah. And so we have this whole stretch of body, which is our shoulders that we can do so much. We can shrug one shoulder. We can shrug to shoulders. We can shrug kind of just like a little kind of a yeah, right. We're just kind of like a little inward chuckle. I just raised my shoulder. So you've got all these parts of your body that you can use that can help you when you're doing a read. Like right now I'm using my hands. You know, what you were saying before, I can be pointing to somebody. I can be gesticulating. I can be raising my arms. You know, another one we were talking about earlier is just when you do a read and you put your hands behind your back. There's kind of like -- Anne: Yeah. Yeah, here I am. Pilar: Hands behind your back. Anne: Or hands behind your head, right? So you're just, you're casual. If you happen to be standing or sitting, and you want to relax a little bit -- because sometimes when people are trying hard to sound a particular way, their focus is all upfront and it's all here, like in their mouth and in their, like, I feel like it's all around their face. And when you are moving your hands, moving other parts of your body, it just dissipates that energy and really reshapes the tone of what you sound like. Because we're very physical people when we talk, I think, just to each other, when we engage with one another, we're using those hands. And so why should that stop once we're in the booth, right? Because we want it. We're still engaging with our audience. Pilar: Yeah, exactly. And it's something as simple as putting your arms on your shoulders if you're playing a character, that's in a protective stance or is scared and it's like, this is the way I am now. Or if you've got your hands on the side of your waist, and you're just speaking like this, and you're sticking your chest out, that's a completely different read because you've put something in front of it instead of just speaking here and being really intense. It's almost like you have to trick your mind and you have to give your body an assignment. And then that way, when you give your body an assignment, the tension kind of dissipates as we were talking about. And then you can give a more interesting read and then that's what stops the monotony. You know, even just when you're like, when you're doing long-form, just changing your body stance because it's very hard sometimes to keep the momentum and not be boring. Anne: Well, exactly. I'm so glad you mentioned that. Because a lot of times I work with a lot of students on, on long format narration like e-learning or corporate narration, something that, anything that's longer than even like 30 seconds, right? We have such small attention spans these days. And so you need to really be conscious and focused on keeping that audience engaged for longer than a minute, in between the periods, in between the sentences, right? There's still things happening. And if you kind of forget about that scene and engaging with the person who's listening, then it becomes a monologue. It just becomes you speaking out into the air. A lot of times I'll refer to you're reading the PowerPoint, and that does not engage with us because you're no longer speaking to me, the listener behind the mic, you're speaking off into the air, and it's only serving yourself. And that, that comes out in the read, that comes out in the emotion that -- well, are you really talking to me? Are you concerned about how I feel? Not really, because you're reading that PowerPoint. And when you introduce physicality behind the mic, what happens, it will take the focus off of the monologue and bring it back hopefully to where you're engaging or you're not giving a consistent metronome-like read where we all become bored. It becomes more engaged on you. So I would think the only thing that you don't do when you are physicating behind the mic is take your eyes off the page because that's the one thing that's different, right? Unless you're an actor and you're on stage and you've memorized your lines or on camera, then you can obviously not use the piece of paper, but with us, we're not memorizing. So if we play the paper -- I was told that a long time ago, play the paper. So the person you're talking to is the person right behind the words on the paper. So if that paper became a transparency for us people who are of a certain age and know what a transparency is, you can see a face or think of it as like a teleprompter with you. You can see faces behind it. You're talking to the people behind it, but you are never taking your eyes off that word or the words, because a lot of times, if you do, and I know with my actor students, I know exactly when they're taking their eyes off the paper, because they're missing words. They're stumbling and that's, that's a telltale sign, but play the paper and physicate like crazy. And nobody's, I mean, we can all be silly, right? I mean, nobody's watching you. I mean, maybe they are. Pilar: Obviously, as long as you don't make noise, there are things that you can do. Like, for example, this is just something that I've done. And then I was thinking, how could it translate to a man? So sometimes what I'll do is I've got my hair up in a ponytail, and I'll just kind of whip my hair out. And just the movement of my head, you know, like a slow motion, like, you know, those hair commercials when they move their hair slowly, that'll give me a different reason. Anne: I've got a visual now. The brat girl, she's like the brat girl. Pilar: Exactly, exactly. So that'll give me a different read. And so for men, you know, if you have short hair, it's harder, but like just even putting a hat on and taking the hat off, just like the slow motion of it. Because a lot of the times when we're doing reads, you know, we want to get it done -- Anne: Yes, quickly. Pilar: -- or not that we want to get it done quickly, but we want to get it over with, and it's in that moment, it's in that present moment that it's so important to be feeling, yes, you're reading, but you can also be doing other things with your arms, and your shoulders, and your head, and just give it that full body because that will -- even though we think it doesn't, it's going to come out in the read. Anne: I like the full body. Yeah. And I'm glad that you said that because I tell people when they're making movements behind the mic, right, in order to make a point, sometimes it takes more of an effort. Like, 'cause I could just sit here, like here I am behind the mic, and I want to demonstrate a large circle. Right? So I use my hands and I draw a circle with my hand, right? So I say here's a large circle, but I didn't really draw a large circle. I just drew a circle in front of me. What I want to do is I want to draw a large circle. And so if you can hear what just happened is I actually drew a larger circle, and it just kind of drew my voice into a different sound and a different tone. And you may not want to go that large, but a lot of times you have to go a little bit larger than the immediate inch or two in front of your face. Pilar: If you're doing video games, you definitely have to go larger. Anne: Even narration. As a matter of fact, narration, because God, you've got to make sure that those nuances come out. They may not be grand emotions, but they're going to be -- I really want you to listen to this next line. It's really important. And let me talk about the circumference of this large circle over here. And so, as opposed to let me talk about the circumference of this large circle over here, right? There's a big difference when I don't move versus when I do move. And so you need to make that corresponding physical movement that gives it enough point of view, enough emphasis enough passion, whatever that is. I just -- see, I got so passionate. I plosived on my mic. I heard that. And so, or I might've hit the mic with my hand, but you've got to give that performance behind the mic that allows you to express something that people are listening to because remember you're reeling them back into the story because they don't have to listen to you. If you're in front of someone and you're actually engaging with them, right, they're physically in front of you. And so you've got your body that you can use to help like control the conversation. Maybe not control, but use your body and your face and your hands and your voice to keep people engaged. But behind the mic, it's an imaginary audience that we're playing to, so. Pilar: Well, and I think it's really important because along the lines of what you just said, what are we doing as voice actors? Whether we're doing long-form or we're doing an audition, our goal is not to get the words out or not to say the words in the pretty way. Just like in a conversation, you are engaging the person who's in front of you. Anne: Yeah, absolutely. Pilar: That's the whole point of it. You're doing it for the other person. You're not doing it for yourself. Anne: Right. Pilar: So in that sense, you have to be as if that person were right there in the booth with you. So you have to engage, and whatever it is, you can be physical about it. And the great thing about being in the booth is that nobody has to see you making these silly faces. You know, so if you're doing your exercises, you know, and it's like -- Anne: It's so true. Pilar: -- you're going by them as -- this is a great exercise -- my name is -- and so you open your mouth wide and you go "my name is Tommy, the wide-mouthed frog." And that -- Anne: Tommy, okay, Tommy. Pilar: "My name is -- hi! I'm Tommy!" And you just opened your mouth so much. And then when you go to do the normal stuff -- Anne: Yeah. Pilar: -- also those kinds of silly exercises, you know, the big black bug -- Anne: Break the tension. Pilar: Yep. Yeah. And then they bring you to another space if you're stuck and you're going, my gosh, this sounds the same. What am I going to do? You know, it's like, you turn yourself around, and then boom, you're in a different space and you can continue. Anne: Yep. So you didn't think that voiceover was so physical, did you, BOSSes? Because it is, it really is. Whether we're warming up our vocal cords, whether we're warming up our muscles around the vocal cords, or whether we're performing in the booth and expressing physicality behind the mic, it is extra, extra, super, uber important. Pilar: Agreed. Anne: Then it really can help your performance. Pilar: It's a lifelong thing. Anne: That's right, that's right. Pilar: Really and truly, if you're a voice actor and you're just starting out or you've been doing it for 20 years or you've been doing it for five, you can always pick up new tips and incorporate them. And that's going to make your voiceover time in the booth that much richer. Anne: Yeah. Great stuff today, Pilar. You guys, you BOSSes, get moving in the booth. Big shout-out to our sponsor ipDTL, where we can connect and move in the booth with our colleagues and clients. Find out more at ipdtl.com. You guys, have an amazing week and keep on moving. We'll see you next week. Pilar: See you next week. Anne: Bye! Pilar: Bye. >> Join us next week for another edition of VO BOSS with your host Anne Ganguzza. And take your business to the next level. Sign up for our mailing list at voboss.com and receive exclusive content, industry revolutionizing tips and strategies, and new ways to rock your business like a BOSS. Redistribution with permission. Coast to coast connectivity via ipDTL.
On the 7th installment of RümpChät LIVE from NFR we visit with a couple of great friends - 12x PRCA Stock Contractor of the Year nominee, Pete Carr and the backbone of the BFO, legendary Barrelman, Andy North.
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