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Michael Reddington is a former private investigator and Forensic Interviewer. In his book "The Disciplined Listening Method," he describes lessons learned from conducting Interviews, and his belief that every conversation has hidden meaning and value, and that two people effectively communicating can meet both of their needs, and the role of empathy in motivational conversations. Follow his work at www.michaelreddington.com. Visit www.grandviewforgood.org to see this month's highlighted charity, an organization advocating for mental health awareness and funding for those who cannot afford psychological treatment.
Get the Growth Weekly Newsletter sent straight to your inbox and join 1000's of other high-performers on the road to self-mastery - https://www.jjlaughlin.com/newsletterMichael Reddington has spent decades mastering the art of getting to the truth—not through force, but through listening. In this episode, he unpacks how high-stakes interrogation techniques apply to leadership, parenting, interviews, and everyday life. If you lead people—or want to influence others—this one is a masterclass.What You'll Learn in This Episode:Why most people don't lie—they just protectHow to encourage honesty without forcing a confessionThe 3 psychological needs you must meet to get someone to open upWhy “why” questions shut people down—and what to ask insteadWhat world leaders, parents, and CEOs can all learn from interrogatorsWhy You Should Listen: If you're a parent, leader, coach, or partner, this episode will change how you ask questions forever. It's not manipulation—it's communication done right.This episode was proudly sponsored by NZ Mortgages. You can contact them here - https://www.nzmortgages.co.nzLearn more about Michael here - https://michaelreddington.comGrab your copy of The Disciplined Listening Method here - https://disciplinedlistening.comConnect with Michael on LinkedIn here - https://www.linkedin.com/in/michaelreddingtoncfi/Check out The International Association of Interviewers - https://www.certifiedinterviewer.com/our-team-----Website: https://www.jjlaughlin.com YouTube: https://www.youtube.com/channel/UC6GETJbxpgulYcYc6QAKLHA Facebook: https://www.facebook.com/JamesLaughlinOfficial Instagram: https://www.instagram.com/jameslaughlinofficial/ Apple Podcast: https://podcasts.apple.com/nz/podcast/life-on-purpose-with-james-laughlin/id1547874035 Spotify: https://open.spotify.com/show/3WBElxcvhCHtJWBac3nOlF?si=hotcGzHVRACeAx4GvybVOQ LinkedIn: https://www.linkedin.com/in/jameslaughlincoaching/James Laughlin is a High Performance Leadership Coach, Former 7-Time World Champion, Host of the Lead On Purpose Podcast and an Executive Coach to high performers and leaders. James is based in Christchurch, New Zealand.Send me a personal text messageSupport the show
“Saving Face is not a culturally specific necessity. Saving Face is universal to human beings. If you want somebody to say and do something that was not originally their idea, I would argue that helping them save face and protect their self-image is at least 85% of the battle”. Michael Reddington Top Five Tips For Obtaining Every Day Confessions In Your Business Conversations 1. Help people save face2. Allow others to feel in control3. Maintain an outcome focus4. Increase Contextual Awareness5. Ask Questions Based On Outcomes TIME STAMP SUMMARY 01:30 The importance of allowing people to ask questions without feeling judged06:23 Giving conversational control can actually help maintain leadership control14:34 Environmental factors impact communication22:41 The importance of getting truth in stages Where to find Michael?Website https://michaelreddington.com/ LinkedIn https://www.linkedin.com/in/michaelreddingtoncfi/ Michael Reddington Bio Michael Reddington is a Certified Forensic Interviewer, executive resource, President of InQuasive, Inc. and the author of The Disciplined Listening Method. As a Certified Forensic Interviewer, he achieved the highest professional designation available in the field ofinterview and interrogation. Michael spent over a decade training investigators around the world on the successful application of non-confrontational interview and interrogationtechniques, earning the Outstanding Contribution Award from Homeland Security along the way. Michael transitioned from educating investigators to educating executives after his research and experience unlocked two key realizations. First, the best leaders and interrogators capitalize on the same two core skills - vision and influence. Second, the cognitive processes that lead customers to commit to saying, "I'll buy it", employees to commit to saying "I'll do it" and suspects to commit to truthfully saying "I did it" are all nearly identical. These realizations drove Michael to develop the Disciplined Listening Method by integrating current business communication research and best practices with the most successful non-confrontational interview and interrogation techniques. The resulting educational content represents a new and in-depth approach to applying strategic, ethical observation and persuasion techniques across the spectrum of business conversations.Michael has been invited by companies, government agencies and executive groups to facilitate his programs across the United States, Canada, The United Kingdom, Ireland, Europe, Africa and the Middle East. He has led over 1,500 programs and educated over 15,000 participants from over 50 countries. He teaches participants to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations and influential instruction. CEO's, executive teams, sales leaders, and Human Resources leaders all rely on Michael to teach them the skills, techniques and perspectives necessary to encourage people to share sensitive information, under vulnerable circumstances, and in the face of consequences...
a book that shares effective communication techniques in leadership roles – "The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation" by Michael Reddington. Micheal's story goes from investigations, to forensics, to detective work, and everything in between. He's the real life version of your favorite true crime investigator, and in this book, he shares his strategies! About the Book: Title: The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation Author: Michael Reddington Publisher: Per Capita (March 15, 2022) Language: English Paperback: 348 pages ISBN-10: 1954020198 ISBN-13: 978-1954020191 Synopsis: The Disciplined Listening Method" reveals how Certified Forensic Interviewer Michael Reddington's extensive experience conducting interrogations translates into a transformative approach to leadership and communication. Reddington shares strategic, ethical observation, and persuasion techniques honed in the interrogation room, now tailored for leaders aiming to build valuable relationships and drive positive results. The book introduces the seven core behaviors of the Disciplined Listening Method, providing leaders with skills, techniques, and perspectives to identify hidden value in every conversation. Reddington emphasizes the importance of recognizing clues displayed during interactions, reducing missed opportunities, and fostering commitments to action. How did your experience as a Certified Forensic Interviewer inspire the development of the Disciplined Listening Method for leadership communication? Can you share an example from your book where the Disciplined Listening Method led to a significant breakthrough in a leadership conversation? What motivated you to translate your expertise in interrogation techniques into a guide for leaders and communicators? How do the seven core behaviors of the Disciplined Listening Method empower leaders to build valuable relationships and drive positive results? In your opinion, what role does strategic, ethical observation play in effective leadership communication, and how is it different from traditional approaches? Can you elaborate on the importance of recognizing clues during interactions and how it can reduce missed opportunities for leaders? The book emphasizes the power of observations in negotiations and business development. Could you provide insights into how leaders can maximize this power in these contexts? What are some common misconceptions about effective communication in leadership, and how does the Disciplined Listening Method address them? How has the Disciplined Listening Method been received by leaders who have applied it in their conversations, negotiations, and business development interactions? As someone who has impacted thousands through educational engagements worldwide, what key message do you hope readers take away from 'The Disciplined Listening Method'? Praise for The Disciplined Listening Method: Book Preview: disciplinedlistening.com
Michael Reddington, author of The Disciplined Listening Method, shares how the core behaviors of true listening builds relationships and drives results. Learn more at https://disciplinedlistening.com/ For more great insight on professional relationships and business networking contact Frank Agin at frankagin@amspirit.com.
Welcome to the Triple P Life Podcast! In this episode, Dr. Jay LaGuardia welcomes Michael Reddington, a certified forensic interviewer (CFI) and the author of "The Disciplined Listening Method." Michael shares his expertise in applying strategic observation and persuasive communication skills to uncover hidden value in high-stakes conversations. Drawing from his experience in investigations and teaching interrogation techniques, Michael explains how leaders, negotiators, sales professionals, and HR personnel can effectively navigate challenging interactions to achieve desired outcomes. Episode Takeaways: The ability to find common ground is crucial for successful communication, regardless of the context or the person you're speaking with. Illustrating your understanding of a situation before investigating the problem and seeking accountability can help reduce resistance and encourage open communication. Using the word "you" in conversations can be dangerous, as it may trigger defensiveness and hinder progress. Instead, make illustrative statements to demonstrate your understanding without assigning blame. When faced with a "brick wall" in a conversation, work with it instead of against it. Avoid arguing rationally against emotional problems, and instead, try to understand the underlying issues and find a way forward together. Leaders must consistently provide evidence of their trustworthiness through their actions and follow-through. Failing to do so can lead to a breakdown in trust and a decline in team performance. Deciding when to have a "no BS conversation" depends on the context and totality of circumstances. Factors to consider include the clarity of expectations, the resources provided, the magnitude of the issue, and the level of support given. Effective communication is a skill set that can be learned and developed, whether in business or personal relationships. Focusing on desired outcomes and putting emotions aside can help generate the results you seek. Chapters: 00:00 - Welcome and Show Introduction 02:18 - Introducing Michael Reddington 04:45 - From Teacher to Forensic Interviewer 08:10 - Understanding Communication Fundamentals 10:30 - The Three Keys to Effective Conversations 13:45 - The Power of Illustrative Statements 17:20 - Performance Management Conversations 21:15 - The Danger of Using "You" in Communication 24:40 - Breaking Through Conversational Brick Walls 28:15 - Handling Deflection and Responsibility 32:30 - Leadership and Accountability Follow-Through 36:10 - When to Have the "No BS" Conversation 39:25 - Applying These Skills in Personal Relationships Find all things Triple P Life by visiting the website. Follow Dr. Jay: Facebook | LinkedIn | YouTube Get Dr. Jay's Book: Change Your Mind Change Your Destiny Find all the nutrition and supplement products Triple P Nutrition has to offer here.
A good coach MUST be a good listener. Beyond that, they must be a “disciplined listener.” Today's guest covers this topic with information and expertise. Join us to learn more!Mike Reddington is a Certified Forensic Interviewer and the president of InQuasive, Inc. He wrote The Disciplined Listening Method and hosts the Disciplined Listening podcast. Mike shares effective communication techniques derived from interrogation practices. You'll learn the importance of disciplined listening, strategic observation, and how creating safe spaces can foster openness. Show Highlights:Mike details his path into this line of work from his beginnings as a middle school teacher and coach.Myths about interrogation vs. the reality of non-confrontational interrogationKey concepts in disciplined listeningWhat you DO is more important than what you SAY.What is “disciplined listening”?“How many questions have I created?” is better than asking, “Do you have any questions?”Critiquing diverse pathways and control in conversationsA key takeaway from Mike: “Prioritize outcomes and maintain situational awareness.”Resources:Connect with Mike Reddington and InQuasive, Inc.Michael Reddington.comInQuasive, Inc.The Disciplined Listening Method bookDisciplined Listening podcast, and LinkedInConnect with Meg:ENROLLING NOW FOR THE MENTOR PROGRAM BEGINNING IN APRIL 2025! Click here for more information and sign up now! Explore the STaR Coach Community and see what's available there for you!Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT. Explore past episodes and other resources at www.STaRcoachshow.com.
"And it dawned on me that these executives are solving the same communication problems in their meetings that I'm solving for in the interrogation room." -Michael Reddington On this episode of the Turmeric & Tequila podcast, your host Kristen Olson sits down with Michael Reddington, an expert in transforming resistance into commitment and a certified forensic interviewer. Michael shares insights into his unexpected journey from aspiring special education teacher to a career in investigations and executive education through his company, Inquasive. Discover how his early experiences integrated with diverse and inclusive environments shaped his communication skills, pivotal to his success today. Delve into the disciplined listening methods that not only unlock hidden value in conversations but also highlight the ethical approach to communication. Kristen and Michael also explore common human experiences, the importance of empathy, and the significant role personal growth and learning from mistakes play in achieving true success. Whether you're navigating business, personal relationships, or just aiming to be a better communicator, this episode is packed with valuable takeaways to inspire your journey. Tune in for this gracefully disruptive conversation and learn why sometimes not having a single pivotal moment can be the greatest story of all. Time Stamps: 00:00 Reflections on Life's Unseen Influences 05:19 Journey of Self-Understanding 09:03 "Let Life Unfold Naturally" 12:18 Interrogation and Teaching Aspirations 15:08 Passionate Educator's Journey Unfolds 18:52 Business Communication Meets Interrogation Techniques 20:23 "Unlocking Value in Conversations" 26:00 Boring Conversations through Good Preparation 27:35 Drugs, Guns, and Interrogation 31:34 "Empathy in Human Decisions" 34:54 "Mastering Effective Communication" 38:55 Effective Communication Tools for Success 40:52 Effective Persuasion Techniques 44:06 Influence: Science or Manipulation? 46:52 Teaching Boundaries: A Proud Parenting Moment 50:12 Humor in Youth Sports Coaching 53:21 "Nurturing Future Influencers" Michael Reddington EXECUTIVE RESOURCE, CERTIFIED FORENSIC INTERVIEWER & AUTHOR Michael Reddington is an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of The Disciplined Listening Method. Michael's public speaking career began in his teenage years as he travelled around New England educating audiences on the benefits of including students with, and without, disabilities in the same classrooms. His speaking endeavors simmered for several years as he facilitated training courses for investigators at the organizations where he was employed. https://michaelreddington.com/ https://www.linkedin.com/in/michaelreddingtoncfi/ Connect with T&T: IG: @TurmericTequila Facebook: @TurmericAndTequila Website: www.TurmericAndTequila.com Host: Kristen Olson IG: @Madonnashero Tik Tok: @Madonnashero Website: www.KOAlliance.com WATCH HERE MORE LIKE THIS: https://youtu.be/ZCFQSpFoAgI?si=Erg8_2eH8uyEgYZF https://youtu.be/piCU9JboWuY?si=qLdhFKCGdBzuAeuI https://youtu.be/9Vs2JDzJJXk?si=dpjV31GDqTroUKWH
Gears, Action, Growth: Shifting Business Culture one Conversation at a Time
"Time is the enemy of empathy." In this conversation, Michael Reddington takes everything he learned about being a Forensic Interviewer and applies it to leadership and negotiation contexts. He emphasizes the need for creating conditions that encourage honesty and vulnerability while also addressing common listening mistakes. Michael contrasts active listening with his disciplined listening method, highlighting the significance of situational awareness and the need to give up control in conversations to foster better communication. The discussion also touches on the role of vulnerability in leadership and the importance of emotional regulation to influence better in even difficult situations. Chapters 00:00 Introduction and Background of Michael Reddington 04:59 Common Listening Mistakes 09:51 Active Listening vs. Disciplined Listening Method 14:45 Creating Conditions for Honest Communication 19:48 The Role of Vulnerability in Communication 24:28 Understanding Situational Awareness in Communication 27:41 The Impact of Time on Empathy 29:30 Strategies for Slowing Down Conversations 32:52 The Illusion of Control in Conversations 38:05 Looking Ahead: The Companion Book and Future Insights
Bob talks to author and forensic interviewer Mike Reddington about his book The Disciplined Listening Method. This is a great book that is packed with useful communication tips.
Michael Reddington: How a Certified Forensic Interviewer Unlocks Hidden Value In Every Conversation Michael Reddington, CFI, is a leading expert in strategic communication and persuasion. As President of InQuasive, Inc. and author of "The Disciplined Listening Method," he applies his background in forensic interviewing to business contexts. Reddington has trained over 15,000 participants from 50+ countries, teaching executives and professionals how to unlock hidden value in conversations and move people from resistance to commitment. His unique approach combines non-confrontational interrogation techniques with business communication best practices, offering insights on leadership, sales, negotiation, and interviewing. By integrating his forensic interviewing expertise with business communication best practices, Reddington developed the Disciplined Listening Method. This approach aims to help business professionals uncover hidden value in conversations and move people from resistance to commitment using ethical, strategic communication techniques. Reddington's work has been featured in major publications and he has lectured at prestigious universities worldwide. His expertise helps leaders and organizations enhance their ability to gather crucial information and influence positive outcomes in high-stakes interactions. Connect with Michael Reddington online: Website | LinkedIn | Twitter | YouTube | Amazon
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Want to share your thoughts? Fill out our listener form In this insightful episode of "Negotiate Anything," host Kwame Christian welcomes back Michael Reddington, a certified forensic interviewer and expert in strategic observation and persuasive communication. They dive into the nuances of effective negotiation, emphasizing the role of non-confrontational interrogation techniques in uncovering hidden value in conversations. Reddington shares fascinating stories from his experiences in interrogation and retail, highlighting the importance of empathy, specificity, and strategic questioning. Together, they explore practical strategies for overcoming deception, building trust, and fostering productive dialogues in both personal and professional settings. What You'll Hear: Michael Reddington discusses the "Disciplined Listening Podcast" and his book "The Disciplined Listening Method." Real-life application stories from Reddington's interrogation experience, focusing on non-confrontational truth-seeking. Strategies for managing difficult conversations, including dealing with workplace challenges and client relationships. Contact Michael Reddington I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life! What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.
Want to share your thoughts? Fill out our listener form In this insightful episode of "Negotiate Anything," host Kwame Christian welcomes back Michael Reddington, a certified forensic interviewer and expert in strategic observation and persuasive communication. They dive into the nuances of effective negotiation, emphasizing the role of non-confrontational interrogation techniques in uncovering hidden value in conversations. Reddington shares fascinating stories from his experiences in interrogation and retail, highlighting the importance of empathy, specificity, and strategic questioning. Together, they explore practical strategies for overcoming deception, building trust, and fostering productive dialogues in both personal and professional settings. What You'll Hear: Michael Reddington discusses the "Disciplined Listening Podcast" and his book "The Disciplined Listening Method." Real-life application stories from Reddington's interrogation experience, focusing on non-confrontational truth-seeking. Strategies for managing difficult conversations, including dealing with workplace challenges and client relationships. Contact Michael Reddington I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life! What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.
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Welcome to the Arete Coach Podcast, hosted by Severin Sorensen. In this episode, we are honored to have Michael Reddington, a certified forensic interviewer and the author of "The Disciplined Listening Method." From our conversation, Reddington remarked, "Life is a series of solvable problems. So you can choose to focus on the problem or you can choose to focus on the solution." Michael is the President of Inquasive Incorporated and is renowned for his expertise in applying non-confrontational interview and interrogation techniques to business communication and leadership development. In an engaging conversation, Michael Reddington shares his inspiring journey from his early career in special education to becoming a leader in the field of forensic interviewing and business communication. His path began in loss prevention for major retailers, where he discovered his talent for conducting interviews and interrogations. Over the past decade, Michael has dedicated himself to mastering and teaching non-confrontational interview techniques, applying his expertise to leadership communication, sales, negotiation, and conflict resolution across 50 countries. Recognized globally, Michael has been featured in Forbes and Fast Company, and has guest lectured at prestigious institutions including Harvard and Northwestern. This episode delves into Michael's profound commitment to helping business leaders enhance their communication skills and unlock greater value from high-impact conversations, perfectly aligning with the Arete Coach Podcast's exploration of excellence in executive coaching. In this conversation, Reddington talks about Disciplined Listening. Reddington's disciplined listening method is built on the foundations of active listening but goes beyond it. Disciplined Listening focuses on two fundamental principles: a. Uncovering hidden value in every conversation; b. Creating the communication experience other people require so they will do what we need them to do. It involves paying attention to subtle cues like pauses, changes in intonation, emotions, and specific word choices. The method emphasizes understanding why people choose to share sensitive information under vulnerable circumstances. It's about creating an environment where people feel comfortable sharing the truth, rather than just appearing to listen. Disciplined listening involves adapting the conversation setting and approach to make the other person feel at ease and more likely to share openly. The Arete Coach Podcast seeks to explore the art and science of executive coaching. You can find out more about this podcast at aretecoach.io. This episode was recorded via Zoom on August 30th, 2024. Copyright © 2024 by Arete Coach™ LLC. All rights reserved.
Today's episode is all about communication, which may sound "basic" until you learn who our guest is. He's a Certified Forensic Interviewer, author and overall very interesting guest. His name is Michael Reddington and this is an episode you don't want to miss. Prefer to watch us via our YouTube Channel? Click here: https://youtu.be/mIaqXcL2UCkTo learn more about Michael, see the links below.https://michaelreddington.com/https://inquasive.com/https://disciplinedlistening.com/The Disciplined Listening Method:https://www.amazon.com/Disciplined-Listening-Method-Interviewer-Conversation/dp/1954020198/ref=sr_1_1?crid=10UFU7GVBOVF6&keywords=the+disciplined+listening+method&qid=1706492573&sprefix=%2Caps%2C106&sr=8-1Michael's Podcast:YouTube: https://www.youtube.com/channel/UCx0TSDaoMXMzcJAkHOtrsDwSpotify: https://open.spotify.com/show/6VO5OVDkcCaBSg7CRPAY9xApple: https://podcasts.apple.com/us/podcast/i-see-what-youre-saying/id1692229337Amazon: https://music.amazon.com/podcasts/7f698505-5561-4db1-892d-1fff5e778f92/i-see-what-you're-sayingEnjoy!Thanks for listening! See you next time!
Ryan Foland speaks with Michael Reddington, an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of The Disciplined Listening Method. In this episode of our podcast series, Ryan and Michael talk about the nature of effective communication and problem-solving, drawing insights from diverse fields such as education, investigation, and public speaking. Tune in for an interview packed with ideas and tips on maintaining an open, curious mind in communication and problem-solving contexts.
General conversation conventions may not establish effective communication. What does it take to be a good listener? On this episode, Michael Reddington discussed his book, The Disciplined Listening Method.
In this episode, Dave Thompson interviews Mike Reddington, an expert in effective communication techniques. They discuss various topics related to communication, including teaching and mentoring, moving people from resistance to commitment, building credibility and trust, and minimizing internal distractions. They also explore the importance of understanding the other person's perspective, anticipating resistance in conversations, and creating a positive experience for others. The conversation highlights universal truths of conversation and provides valuable insights for improving communication skills. In this episode, Michael Reddington discusses the importance of disciplined listening and shares insights from his book 'Disciplined Listening'. He emphasizes the role of empathy in effective listening and provides practical tips for overcoming barriers to listening. Reddington also explains the four steps of disciplined listening and highlights the importance of applying this skill in various contexts. Truths: Teaching and mentoring are important aspects of effective communication. Moving people from resistance to commitment requires building trust and credibility. Reacting reflectively, rather than reflexively, can lead to better communication outcomes. Minimizing internal distractions and focusing on the other person's perspective can improve communication. Creating a positive experience for others and anticipating resistance can lead to more successful conversations. Disciplined listening is a crucial skill for effective communication and building relationships. Empathy plays a significant role in listening and understanding others. Overcoming barriers to listening, such as distractions and biases, is essential for improving listening skills. The four steps of disciplined listening include preparing to listen, focusing on the speaker, interpreting the message, and responding appropriately. Disciplined listening can be applied in various contexts, including personal relationships, professional settings, and negotiations.
In today's episode, we welcome Graham Bodie to dissect the complex world of effective listening and communication. We dive into the myths and realities of nonverbal cues and how to navigate the vast landscape of listening intelligence at both individual and organizational levels. By mixing personal anecdotes with rigorous studies, Bodie unearths actionable strategies to enhance one's ability to listen, connect, and advise with empathy and precision.Timestamps: (00:00) Introduction to listening intelligence and Graham Bodie.(05:40) Understanding and adapting to diverse listening habits.(13:35) Listening intelligence involves adapting to conversational partners.(17:15) Understanding situational leadership and listening for effectiveness.(27:13) Encourage problem analysis for effective advice giving.(32:27) Understanding others without imagining their experience directly.(37:14) Carefully validate perspectives without fully agreeing.(41:42) Identify and address listening barriers for improvement.(48:04) Cooperative principle: sharing relevant information in conversations.(54:10) Nonverbal behaviors are hypotheses, not universal predictors.(01:04:05) Website focuses on civil discourse in politics.(01:08:45) Visit InQuasive.com for customized education and sessions, and check out The Disciplined Listening Method.Links and Resources:Graham Bodie on LinkedIn: www.linkedin.com/in/graham-bodieOfficial Website of Graham D. Bodie, Ph.D.: grahambodie.comLearn more about the Listen First Project: listenfirstproject.orgDiscover the National Week of Conversation 2023: nationalweekofconversation.orgSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this special episode, Jeff gets interviewed by Michael Reddington. They delve into coaching, culture-building, and the art of living purposefully. Uncover the insights that can transform your approach to life and leadership.Michael Reddington is a seasoned executive resource, Certified Forensic Interviewer, and the President of InQuasive, Inc. Renowned for his expertise in guiding individuals from resistance to commitment, he authored "The Disciplined Listening Method."Tune in for this unique exchange of wisdom. Follow On The HomeFront on Instagram for more inspiring conversations, and don't forget to leave your thoughts in a review. Your journey to a purpose-driven life starts here! Want to own your own business? Take our business ownership quiz: https://podcast.homefrontbrands.com/en-us/business-ownership-quiz?hs_preview=UuqYSzMR-159529547022For your FREE Discernment eBook: https://podcast.homefrontbrands.com/en-us/discernmentFor exclusive content, join our Facebook Group: https://www.facebook.com/groups/1442332473300030/
In this special episode, Jeff gets interviewed by Michael Reddington. They delve into coaching, culture-building, and the art of living purposefully. Uncover the insights that can transform your approach to life and leadership.Michael Reddington is a seasoned executive resource, Certified Forensic Interviewer, and the President of InQuasive, Inc. Renowned for his expertise in guiding individuals from resistance to commitment, he authored "The Disciplined Listening Method."Tune in for this unique exchange of wisdom. Follow On The HomeFront on Instagram for more inspiring conversations, and don't forget to leave your thoughts in a review. Your journey to a purpose-driven life starts here!
Michael Reddington, an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of “The Disciplined Listening Method.” He discusses coaching, effective communication, and his Disciplined Listening Method. This method emphasizes patience, outcome-focused thinking, and emotional control. The conversation also covers hiring for valuable traits like patience and empathy, and the importance of creating opportunities for employees to demonstrate these skills. Michael highlights that people often lie to protect themselves and suggests seeking more details when confronted with excuses to promote accountability. The challenges of virtual communication, distractions, and the importance of self-discipline and empathy in leadership are also addressed. Key Takeaways [02:33] Michael Reddington, a certified forensic interviewer, shares his unique passion for coaching youth sports, something not found in his public bio. He discusses the value of teaching and learning, even for seasoned professionals. Michael explains the role of a certified forensic interviewer in helping businesses tackle complex issues like theft, fraud, and harassment. He also touched on the Discipline Listening Method, a unique approach to uncovering the truth in business situations. [07:07] Michael Reddington introduces the Discipline Listening Method. This method goes beyond basic active listening and aims to solve common communication problems. [15:02] Michael Reddington discusses the balance between hiring for behaviors and teaching skills in business. He explores the importance of identifying and fostering traits like patience, empathy, and the ability to ask good questions. Michael highlights the need for strategic communication in leadership and suggests that leaders should create opportunities for employees to demonstrate these qualities. He also emphasizes the value of slowing down the perception of time in conversations to reduce defensiveness and improve information sharing. [25:12] Michael discusses the concept of lying and excuses. He suggests that people often lie to protect themselves and emphasizes the importance of trust in relationships. Michael differentiates between trust and faith, highlighting that trust is built through experience. He recommends handling excuses by asking for more details to promote accountability. The podcast challenges common beliefs about lying and excuses, focusing on trust and productive conversations. [33:09] Michael's discussion revolves around the challenges of effective communication in a world dominated by virtual meetings, distractions, and the changing landscape of interpersonal interactions. Michael also explores how the shift to remote work and the prevalence of online meetings have affected communication dynamics. [37:04] Michael delves into the concept of disciplined listening and leadership. Michael introduces a leadership test consisting of three questions: "Are you calm? Are you consistent? Are you making people better?" He explores the idea that effective leadership often requires self-discipline, empathy, and an understanding of how to approach emotional moments in interactions. [43:42] Closing quote: I remind myself every morning nothing I say this day will teach me anything. So if I'm going to learn, I must do it by listening. — Larry King Quotable Quotes "Patience allows the conversation to come to you. Be patient. Let it unfold." "Listening equals learning. If we're not learning, we're not listening." "Empathizing doesn't mean agreeing or thinking that they're right, just understanding that based on their experience and expectations, that is a valid perspective that they have." "If we're quiet long enough, you'll be surprised how many questions will get answered for you." "If you're going to hire for it, you better know how to ask for it, and you better know how to create experiential opportunities for people to demonstrate it." "If somebody lies to me, if somebody gives me an excuse, it's likely because they're trying to save face and avoid a consequence." "Excuses pave the highway to accountability." "The most unsettling person is the person who cannot be unsettled." "People in general will be surprised what other people will tell them and what other people will do for them when we prioritize our counterparts in our communication." Here are the books mentioned in this episode Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Michael Reddington LinkedIn | Michael Reddington Website | InQuasive Website |
In an August 2023 survey by Resume Builder, four in ten hiring managers admit they lie to candidates in the hiring process. This is one of the main reasons I invited Michael Reddington, a Certified Forensic Interviewer (CFI) trained by the most elite interviewers and investigators to the show. Fascinated with why people share sensitive information, under vulnerable circumstances in the face of consequences Michael focuses on helping interviewers and interviewees detect deception and master truth-seeking. He founded the groundbreaking Disciplined Listening Method and his seminars and keynotes now span the globe. In this episode you'll find out: As an interviewee, what should you be listening for to verify truth or detect deception? What's the difference between listening and “disciplined listening” and how to do it? How to sniff out hidden clues and nonverbal communication for the real hidden value How to assess levels of trustworthiness and how you're being assessed for the same. What happens in the first milliseconds of someone's experience with you when interviewing? For hidden job market insider tips and stories subscribe to Loren's newsletter here: "Out of Hiding" Newsletter Connect with Michael Reddington: Website: https://michaelreddington.com/ Book: https://disciplinedlistening.com/ Podcast: The Disciplined Listening Method with Michael Reddington LinkedIn: https://www.linkedin.com/in/michaelreddingtoncfi/ YouTube: https://www.youtube.com/channel/UCZIuyOtgaOVZp8sQaCh6XgA Connect with Loren: Website: https://www.portfoliorocket.com/ LinkedIn: https://www.linkedin.com/in/lorengreiff/ Email: Loren@portfoliorocket.com
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
NYC workshop with Kwame Christian: https://www.eventbrite.com/e/negotiate-anything-how-to-get-the-best-deal-in-your-next-negotiation-registration-692511178577?aff=oddtdtcreator I See What You're Saying Podcast: khttps://www.youtube.com/channel/UCx0TSDaoMXMzcJAkHOtrsDw Discover the transformative power of the Disciplined Listening Method with expert negotiator Michael Reddington. Learn how to decode behavior, strategically prepare for negotiations, and manage variables effectively. Elevate your negotiation game today! Three Takeaways: Decode Behavior: Learn to read behavior cues for deeper insights in negotiations. Strategic Preparation: Discover the art of scripting and variable management for negotiation success. Mindful Mindset: Understand the power of true preparation and its impact on negotiation outcomes. Contact Michael Reddington I See What You're Saying Podcast: khttps://www.youtube.com/channel/UCx0TSDaoMXMzcJAkHOtrsDw Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation https://www.amazon.com/Disciplined-Listening-Method-Interviewer-Conversation/dp/1954020198 www.inquasive.com https://inquasive.com/ michaelreddington.com: https://michaelreddington.com/ Connect with Michael Reddington on LinkedIn https://www.linkedin.com/in/michaelreddingtoncfi/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
NYC workshop with Kwame Christian: https://www.eventbrite.com/e/negotiate-anything-how-to-get-the-best-deal-in-your-next-negotiation-registration-692511178577?aff=oddtdtcreator I See What You're Saying Podcast: khttps://www.youtube.com/channel/UCx0TSDaoMXMzcJAkHOtrsDw Discover the transformative power of the Disciplined Listening Method with expert negotiator Michael Reddington. Learn how to decode behavior, strategically prepare for negotiations, and manage variables effectively. Elevate your negotiation game today! Three Takeaways: Decode Behavior: Learn to read behavior cues for deeper insights in negotiations. Strategic Preparation: Discover the art of scripting and variable management for negotiation success. Mindful Mindset: Understand the power of true preparation and its impact on negotiation outcomes. Contact Michael Reddington I See What You're Saying Podcast: khttps://www.youtube.com/channel/UCx0TSDaoMXMzcJAkHOtrsDw Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation https://www.amazon.com/Disciplined-Listening-Method-Interviewer-Conversation/dp/1954020198 www.inquasive.com https://inquasive.com/ michaelreddington.com: https://michaelreddington.com/ Connect with Michael Reddington on LinkedIn https://www.linkedin.com/in/michaelreddingtoncfi/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
How do you know when a potential buyer is actually interested in your company or if they're just simply fishing for information? Or worse, are they trying to get access to some of your proprietary trade secrets? Unless you already have a relationship with the buyer and you've done your homework to properly vet them, it can be really difficult to figure this out and understand what their true motivations are. So today we're bringing in a certified forensic investigator, someone who's an expert at telling if someone is being truthful or if they're just BS'ing you.About Our GuestMichael Reddington is a Certified Forensic Investigator, President of Inquasive, and author of The Disciplined Listening Method.This episode of Deal Closers is hosted by Izach Porter, brought to you by WebsiteClosers.com, and is produced by Earfluence. Hosted on Acast. See acast.com/privacy for more information.
On today's episode, Certified Forensic Interviewer turned Entrepreneur & Author, Michael Reddington joins Jeff.Michael Reddington is an expert at moving people from resistance to commitment. He is President of InQuasive, Inc., and author of The Disciplined Listening Method.In an utterly fascinating discussion, Michael discusses the framework of a successful interrogation - the tricks, what to look for and what approach to take for a desired outcome. They explore how these techniques can be used in business when taking accountability for decisions and getting to the bottom of a tricky situation with employees.To learn more about Michael, head to his website - https://michaelreddington.com/His book, The Disciplined Listening Method can be found at https://disciplinedlistening.com/ Want to own your own business? Take our business ownership quiz: https://podcast.homefrontbrands.com/en-us/business-ownership-quiz?hs_preview=UuqYSzMR-159529547022For your FREE Discernment eBook: https://podcast.homefrontbrands.com/en-us/discernmentFor exclusive content, join our Facebook Group: https://www.facebook.com/groups/1442332473300030/
On today's episode, Certified Forensic Interviewer turned Entrepreneur & Author, Michael Reddington joins Jeff.Michael Reddington is an expert at moving people from resistance to commitment. He is President of InQuasive, Inc., and author of The Disciplined Listening Method. In an utterly fascinating discussion, Michael discusses the framework of a successful interrogation - the tricks, what to look for and what approach to take for a desired outcome. They explore how these techniques can be used in business when taking accountability for decisions and getting to the bottom of a tricky situation with employees.To learn more about Michael, head to his website - https://michaelreddington.com/His book, The Disciplined Listening Method can be found at https://disciplinedlistening.com/
Building rapport doesn't always come easy when we're dealing with different personality types, time constraints, or being forced to create relationships online where trust and connection are naturally more difficult to cultivate. This is why we had to have Michael Redding back on the podcast to continue the discussions on excellent conversation and rapport-building skills. The first time Michael Reddington joined the podcast we discussed his book, The Disciplined Listening Method, How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation and that conversation turned into one of the most powerful episodes of 2022. A large part of successful leadership, listening, and conversations are based on building rapport with the people you're interacting with, and who better to learn from than a Certified Forensic Interviewer? In this episode, get insights that will make a difference in how you show up in conversations at work, at home, and in life. Learn more about your ad choices. Visit megaphone.fm/adchoices
Why do people lie? How can you tell if someone is really listening? How can you interpret what people are telling you non-verbally while YOU are talking? How can you become a more disciplined listener, a better communicator and, thus, a better leader? Listen to this conversation with Certified Forensic Interviewer, Founder of the company InQuasive, and author of the book "The Disciplined Listening Method", Michael Reddington. We had Michael back for a second interview to dive deeper into how to better lead and communicate. You can reach Michael at https://disciplinedlistening.com/ or at www.michaelreddington.com --- Send in a voice message: https://anchor.fm/fromthehart/message
Show Notes Whether you're in the courtroom, on the scene of an investigation, or hiring in the business world, there's one thing you want to uncover in your interviews: the truth. But how do you go about obtaining the […] The post The Disciplined Listening Method with Michael Reddington Episode 16 appeared first on Lincoln Derr.
In this Pocket Sized Pep Talk, you'll learn:• A handful of persuasive techniques for reducing resistance and increasing commitments. • How to create trust while reducing resistance. • The value of avoiding the word YOU in a conversation and that word's relationship to self image. • How to successfully leverage seven stages of potentially contentious conversations. • The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation.• How to set up conversations for success, before they even start. To learn more about this guest:Email: mreddington@inquasive.com
TalkLP Host Amber Bradley catches up with Mike Reddington, President of InQuasive, Inc. and former Wicklander-Zulawski & Associates Vice President. Amber and Mike talk his latest venture including writing a book called, The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation. Mike also discusses how loss prevention professionals can use their training in more than just the interview room. He also explains his self-created Disciplined Listening Method and how it can translate across multiple career goals. [Personal note: Mike and Amber talk career influencers along the way....] Check out more about Mike Reddington and pick up a copy of his book at the links below! www.inquasive.com www.michaelreddington.com www.disciplinedlistening.com The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation: Reddington, Michael: 9781954020191: Books (amazon.com) Michael Reddington, CFI | LinkedIn
Michael Reddington joins Patrick in the Leadership Lab to discuss influence and vision. They discuss Michael's book “The Disciplined Listening Method” and how to use these two skills to unlock the value in your conversations. Michael Reddington is an expert at moving people from resistance to commitment. As a Certified Forensic Interviewer (CFI), he achieved the highest professional designation available in the field of interview and interrogation. He spent over a decade training investigators worldwide on the successful application of non-confrontational interview and interrogation techniques. Learn more about Michael's work at https://michaelreddington.com, disciplinedlistening.com, inquasive.com Discover two podcast episodes that Michael and Patrick discussed in today's episode: Episode 151: Negotiate as if Your Life Depended on it With International Hostage Negotiator and Author Chris Voss Episode 14. NYT bestselling author Dr. Robert Cialdini discusses how to persuade others
On this special episode of Come Rain or Shine, Michael Reddington, President of InQuasive and Certified Forensic Interviewer, joins the show to discuss his passion for the security industry. As one who has taken the path less traveled, Michael is no stranger to provident happenstance. From a bartender to a retail specialist to a financial advisor, the road to Michael's current position has no doubt been scenic. Yet, now as an influencer in the interrogation arena, he hopes to help professionals improve their listening skills to promote psychological safety and empathy within their vocational spheres. To learn more about InQuasive as well as Michael's non-confrontational communications technique, The Disciplined Listening Method, check out his website below. Resources: Website - https://inquasive.com/ Amazon - https://www.amazon.com/Disciplined-Listening-Method-Interviewer-Conversation/dp/1954020198 Connect with Dan: www.dancockerell.com Instagram - https://www.instagram.com/dancockerell/ LinkedIn - https://www.linkedin.com/in/dancockerell/ Facebook - www.facebook.com/dancockerellspeaker
Case Interview Preparation & Management Consulting | Strategy | Critical Thinking
Welcome to an episode with a Certified Forensic Interviewer, Michael Reddington. In this episode, Michael shares his knowledge as a CFI and how interviewing skills can be translated to the business world with the Disciplined Listening Method, an approach which he developed. He also spoke about the mindset shift that leaders and organizations need to take to gain a better understanding and awareness of other people's perspectives and reasoning. Michael Reddington CFI, is a certified forensic interviewer and the president of InQuasive Inc., a company that integrates the key components of effective nonconfrontational interview techniques with current business research for executives. As a Certified Forensic Interviewer, Michael achieved the highest professional designation available in the field of interview and interrogation and spent over a decade training investigators around the world on the successful application of nonconfrontational interview and interrogation techniques. Never one to be satisfied with his achievements, Michael arrived at two key realizations while expanding his observation and persuasive skill sets. First, the very best leaders and interrogators capitalize on the same two core skills - vision and influence. Second, the cognitive processes that lead customers to commit to saying, "I'll buy it," employees to commit to saying, "I'll do it," and suspects to commit to truthfully saying, "I did it" are all nearly identical. These realizations caused Michael to recognize he could teach executives how to reduce missed opportunities and increase commitments to action. As a result, he developed the Disciplined Listening Method, transitioned to serving as an executive resource, and founded InQuasive, Inc. Michael created the Disciplined Listening Method by integrating current business communication research and best practices with components of four nonconfrontational interview and interrogation techniques. The resulting educational content represents a new and in-depth approach to applying strategic, ethical observation and persuasion techniques across the spectrum of business conversations. Companies have invited Michael, government agencies, and executive groups to facilitate his programs across the United States, Canada, the United Kingdom, Ireland, Europe, Africa, and the Middle East. He has led over one thousand programs and educated over ten thousand participants from over 50 countries. He leads programs and advisory sessions designed to teach participants to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations, and public speaking/influential instruction. Michael goes well beyond facilitating and advising. He applies customized content specifically designed to meet the needs of each participant with a humorous and intelligent delivery style. His diligent preparation, attention to each participant's concerns, and added context coalesce to drive home the learning objectives. With Michael, it's never a presentation, seminar, or advisory session; it's always an experience. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Sometimes it takes a a little interrogation to get to the truth. A good interrogator learns to ask the right questions but they also know being good at intently listening to the answers is equally important. As a job seeker, how could this kind of listening bring value to you job search? On this episode of the Career PROgression podcast, former loss prevention guru and creator of the Disciplined Listening Method, Mike Reddington, joins Mark to talk about how his experience with corporate fraud interrogations prepared him to become a highly disciplined listener. And, he's going to share how you can apply his method to your job search to be more effective in interviews and when you're networking with important contacts. Check out Mike's new book The Disciplined Listening Method
Michael Reddington is an executive resource, Certified Forensic Interviewer and the author of The Disciplined Listening Method. He teaches executes how to activate the truth with strategic, ethical observation and persuasion techniques. His website WHO IS MARK STRUCZEWSKI? Mark “Ski” Struczewski (also known as Mister Productivity) is obsessed with helping 100 million solopreneurs bust through overwhelm by 2032. In addition to being a productivity coach, Mark is a speaker and the host of The Mark Struczewski Podcast. You can find out more about how to connect with Mark and his mission MarkStruczewski.com. Go from overwhelmed, fatigued, and stressed to experiencing peace, joy, and freedom in 90 days. Find out how at 90DaysToBustingOverwhelm.com.
Michael Reddington shares an excerpt from his book, "The Disciplined Listening Method" Episode 1344: An Excerpt From the Book "The Disciplined Listening Method" by Michael Reddington on Finding Value in Conversation Michael Reddington is the founder and president of InQuasive, Inc., where he leads programs on the application of strategic, ethical observation and persuasion techniques in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews and family conversations. He has led more than one thousand programs and educated over 10 thousand participants from companies, government agencies and executive groups around the world. Reddington received his bachelor's degree in business administration and management from Southern New Hampshire University, as well as additional education on negotiation and leadership from Harvard University. He currently lives in Charlotte, N.C. More about the book can be found here: https://www.amazon.com/Disciplined-Listening-Method-Interviewer-Conversation/dp/1954020198 Jenni Kayne is a California-inspired clothing company that makes shopping for clothes absolutely effortless, as they're known for creating high-quality, stylish pieces that work for any situation. Find your forever pieces at JenniKayne.com, and get 15% off your first order when you use code ORD at checkout Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalRelationshipsDailyMarriageParenting Learn more about your ad choices. Visit megaphone.fm/adchoices
Do you know the value of your listening skills? The cornerstone of any leader's personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. An important skill in reducing missed opportunities and increasing commitments to action is recognizing the value of the clues people display during every interaction. In this episode, Michael Reddington, Certified Forensic Interviewer and author of The Disciplined Listening Method, provides leaders with the skills, techniques, and perspectives necessary to identify hidden value in every conversation. Michael shares the seven core behaviors of the Disciplined Listening Method that position leaders to discover the truth often hidden in plain sight by leveraging a learning mentality and a goal-oriented approach to encourage their audiences to save face, commit to sharing sensitive information, and change their behavior. Learn more about your ad choices. Visit megaphone.fm/adchoices
The Disciplined Listening Method with Michael Reddington | Part 2Today, we are picking up where we left off with Certified Forensic Interviewer and author of The Disciplined Listening Method, Michael Reddington. In this episode of Living and Leading with Emotional Intelligence, Michael Reddington will share additional insights from his new book, "The Disciplined Listening Method." Specifically, Michael explains:How our society does not incentivize us to listen with curiosity and understanding. Reagan's famous quote, "Trust but verify."The long game of influence and persuasion.How we can have high-value conversations.... and much more. What is The Disciplined Listening Method?This method represents the only communication approach designed to teach people how to activate the truth by integrating current research and best practices from across the spectrum of business communication with the key components of the most effective non-confrontational interview and interrogation techniques.About Michael Reddington:Michael Reddington, CFI, is an expert at moving people from resistance to commitment. He is an executive resource, President of InQuasive, Inc., and author of The Disciplined Listening Method. You can find Michael's full bio here, along with information about his new book. Want to connect with Michael?LinkedInInQuasiveLiving and Leading with Emotional Intelligence is brought to you by Emotional Intelligence Magazine™. Emotional Intelligence Magazine is a one-stop resource for anyone looking to learn more about emotional intelligence. In addition to articles, videos, and recommended books to help you develop and expand your EI, Emotional Intelligence Magazine offers a platform for EI coaches and specialists so they can connect with individuals who are ready to take their life or business to the next level. To learn more, visit www.ei-magazine.com and follow us on Instagram at https://www.instagram.com/the_ei_magazine/About your host, Brittney-Nichole Connor-Savarda:Brittney-Nichole is the author of The EQ Deficiency, founder of Emotional Intelligence Magazine, and the original host of the Living and Leading with Emotional Intelligence podcast. After reversing her diagnosis of GAD, ADD, and OCD, following a seven-year journey of developing her emotional intelligence, Brittney-Nichole left her corporate job to found her first company, Catalyst 4 Change LLC, to help others discover the power of emotions.Do you have questions or feedback about this podcast or episode?Contact us at info@ei-magazine.com.Please read our disclaimer.
The Disciplined Listening Method with Michael Reddington | Part 1In this episode of Living and Leading with Emotional Intelligence, Michael Reddington will share insights from his new book, "The Disciplined Listening Method," and how we can use interrogation strategies to acquire information, better understand, and more effectively communicate with practically anyone—be it your child, partner, boss, or stranger. What is The Disciplined Listening Method? This method represents the only communication approach designed to teach people how to activate the truth by integrating current research and best practices from across the spectrum of business communication with the key components of the most effective non-confrontational interview and interrogation techniques.Disciplined Listeners consistently:Understand how every interaction potentially impacts both their short- and long-term goalsLeverage their perceived weaknesses to develop their communication strategiesAllow their conversations to come to themIdentify strategic intelligence by evaluating the totality of their counterpart's communications within the context of the conversationAdapt their strategies to immediately integrate the intelligence they acquireEncourage their counterparts to always protect their self-imagesBuild trust equity through post-conversation follow upAbout Michael Reddington:Michael Reddington, CFI is an expert at moving people from resistance to commitment. He is an executive resource, President of InQuasive, Inc., and author of The Disciplined Listening Method. You can find Michael's full bio here, along with information about his new book. Want to connect with Michael?LinkedInInQuasiveLiving and Leading with Emotional Intelligence is brought to you by Emotional Intelligence Magazine™. Emotional Intelligence Magazine is a one-stop resource for anyone looking to learn more about emotional intelligence. In addition to articles, videos, and recommended books to help you develop and expand your EI, Emotional Intelligence Magazine offers a platform for EI coaches and specialists so they can connect with individuals who are ready to take their life or business to the next level. To learn more, visit www.ei-magazine.com and follow us on Instagram at https://www.instagram.com/the_ei_magazine/About your host, Brittney-Nichole Connor-Savarda:Brittney-Nichole is the author of The EQ Deficiency, founder of Emotional Intelligence Magazine, and the original host of the Living and Leading with Emotional Intelligence podcast. After reversing her diagnosis of GAD, ADD, and OCD, following a seven-year journey of developing her emotional intelligence, Brittney-Nichole left her corporate job to found her first company, Catalyst 4 Change LLC, to help others discover the power of emotions.Do you have questions or feedback about this podcast or episode?Contact us at info@ei-magazine.com.Please read our disclaimer.
Welcome to the 80th episode of the Give A Heck Podcast! Join Dwight Heck and his guest, Michael Reddington, who not only shares his background as a forensic interviewer but also displays different intricacies of communication to truly understand the messages being received from one person to another. Michael talks about how he began to wonder why people are willing to be so vulnerable with him during his interrogations, even when the value of their words has consequences for them, which made him curious about the psychological workings of why that happens for him. Today, Michael works with his community to promote his advocacy of building better relationships through careful communication that considers even body language and tonality used when communicating. A lot to discuss especially how communication is not simply listening and speaking so be sure to stay tuned! In this episode, you'll learn about: ● Michael's background in intelligence and leadership ● Why eye contact matters ● Listening for intelligence in a business setting ● Attentiveness is give-and-take ● Importance of contentious conversations to leaders ● And much more! ~ About Michael Reddington: Michael Reddington, CFI is an expert at moving people from resistance to commitment. He is an executive resource, President of InQuasive, Inc., and author of The Disciplined Listening Method. A twist of fate led Michael to his first investigations job while he was completing his business degree. Michael was quickly promoted into a management role, and after successfully resolving several investigations early in his tenure, Michael was enrolled in his first Wicklander-Zulawski & Associates (WZ) non-confrontational interview and interrogation techniques training course. You can find Michael on . . . Website: https://inquasive.com LinkedIn: https://www.linkedin.com/in/michaelreddingtoncfi/ Twitter: https://twitter.com/mreddingtoncfi ~ Connect with Dwight Heck! Website: https://giveaheck.com Instagram: https://www.instagram.com/give.a.heck Facebook: https://www.facebook.com/dwight.heck Facebook Group: https://www.facebook.com/groups/Giveaheck Youtube: https://www.youtube.com/channel/UCF0i LinkedIn: https://www.linkedin.com/in/dwight-raymond-heck-65a90150/
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
The cornerstone of any leader's personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. In this episode, Michael Reddington, President of InQuasive Inc. gives us his unique approach to listening through his goal-oriented listening method. Request a Custom Workshop For Your CompanyGet Free Access to Over 15 Negotiation Guideswww.inquasive.comConnect with Michael Reddington on LinkedInFollow Kwame on LinkedInBuy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation If you've been a listener of the show and you've gotten a lot out of our programming, you can click here to Support Negotiate Anything.Kwame Crhistian with Michael ReddingtonSupport this show http://supporter.acast.com/negotiate-anything. See acast.com/privacy for privacy and opt-out information.
The cornerstone of any leader's personal brand is how people perceive their listening skills. Distractions, biases, unhealthy expectations, and misaligned perceptions make it difficult for leaders to truly understand and influence their audiences. In this episode, Michael Reddington, President of InQuasive Inc. gives us his unique approach to listening through his goal-oriented listening method. Request a Custom Workshop For Your Company Get Free Access to Over 15 Negotiation Guides Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation www.inquasive.com Connect with Michael Reddington on LinkedIn Follow Kwame on LinkedIn
Please subscribe via the Podcast links aboveWould you like to have more influence and get more buy-in and commitment from colleagues or other stakeholders? Or, perhaps to sell more of your products or services? Or, to better deal with a low performer on your team? Or, simply to be a better parent? This week's guest is Certified Forensic Interviewer and author, Michael Reddington whose new book is called The Disciplined Listening Method. Michael shares his experiences of forensic interviewing - he also explains what it is - and how this led him to develop the seven core behaviours of disciplined listening which ultimately led to him writing his book, which has just been published.During our conversation, Michael addresses the questions above and many more and explains how his method goes beyond other techniques such as active listening. He also describes how to apply his seven core behaviours to a wide variety of situations. So, why not head over to your favourite podcast channel and dive in...Meet your host, Gerry MurrayShow LinksConnect with Michael Reddington on LinkedInBuy The Disciplined Listening Method Check out Michael's website InQuasive Make Better Talent decisions with Wide Circle
Welcome to Strategy Skills episode 229, an episode with a Certified Forensic Interviewer, Michael Reddington. In this episode, Michael shares his knowledge as a CFI and how interviewing skills can be translated to the business world with the Disciplined Listening Method, an approach which he developed. He also spoke about the mindset shift that leaders and organizations need to take to gain a better understanding and awareness of other people's perspectives and reasoning. Michael Reddington CFI, is a certified forensic interviewer and the president of InQuasive Inc., a company that integrates the key components of effective nonconfrontational interview techniques with current business research for executives. As a Certified Forensic Interviewer, Michael achieved the highest professional designation available in the field of interview and interrogation and spent over a decade training investigators around the world on the successful application of nonconfrontational interview and interrogation techniques. Never one to be satisfied with his achievements, Michael arrived at two key realizations while expanding his observation and persuasive skill sets. First, the very best leaders and interrogators capitalize on the same two core skills - vision and influence. Second, the cognitive processes that lead customers to commit to saying, "I'll buy it," employees to commit to saying, "I'll do it," and suspects to commit to truthfully saying, "I did it" are all nearly identical. These realizations caused Michael to recognize he could teach executives how to reduce missed opportunities and increase commitments to action. As a result, he developed the Disciplined Listening Method, transitioned to serving as an executive resource, and founded InQuasive, Inc. Michael created the Disciplined Listening Method by integrating current business communication research and best practices with components of four nonconfrontational interview and interrogation techniques. The resulting educational content represents a new and in-depth approach to applying strategic, ethical observation and persuasion techniques across the spectrum of business conversations. Companies have invited Michael, government agencies, and executive groups to facilitate his programs across the United States, Canada, the United Kingdom, Ireland, Europe, Africa, and the Middle East. He has led over one thousand programs and educated over ten thousand participants from over 50 countries. He leads programs and advisory sessions designed to teach participants to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations, and public speaking/influential instruction. Michael goes well beyond facilitating and advising. He applies customized content specifically designed to meet the needs of each participant with a humorous and intelligent delivery style. His diligent preparation, attention to each participant's concerns, and added context coalesce to drive home the learning objectives. With Michael, it's never a presentation, seminar, or advisory session; it's always an experience. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Episode 94 of Living and Leading with Emotional Intelligence | Positive Persuasion with Michael ReddingtonIn this episode we'll talk with Michael about positive persuasion, manipulation, communication and how emotional intelligence applies to interrogation techniques, and more. Michael Reddington, is an expert at moving people from resistance to commitment. As a Certified Forensic Interviewer he achieved the highest professional designation available in the field of interview and interrogation and spent over a decade training investigators around the world on the successful application of non-confrontational interview and interrogation techniques. Michael transitioned from professional interrogator to executive resource after uncovering the hidden parallels between investigative interviews and critical business conversations. His research led him to develop the Disciplined Listening Method and teach executives, business development professionals and human resources leaders how to reduce missed opportunities and inspire commitments to action in all of their conversations. To learn more about Michael and his work visit:Website: Inquasive: https://inquasive.com/michael-reddington-cfi/LinkedIn:https://www.linkedin.com/in/michaelreddingtoncfiDiscussed resources: Who is Tim Levine: http://timothy-levine.squarespace.com/bioVideo Interview with Tim Levine: https://www.youtube.com/watch?v=ztq-G8-bsWoRobert Caildini: https://www.influenceatwork.com/7-principles-of-persuasion/Learn more about your host, Brittney-Nichole:Websites: www.catalyst4change.com; www.generationeq.orgFacebook: https://www.facebook.com/brittney.connor2321LinkedIn: https://www.linkedin.com/in/brittney-nichole-connor-savarda-2b5737137/Instagram: https://www.instagram.com/bncs_23/Book: https://www.amazon.com/EQ-Deficiency-Emotional-Intelligence-Compassion/#emotionalintelligence #emotionscoach #author #theeqdeficiency #emotionalagility #EQ #EQpodcast #podcast #self-awareness #awareness #leadership #mindfulness #emotionalintelligencepodcast #emotional energy
Michael Reddington shares with listeners some great tips and ideas around how listening skills can help you get better results in a variety of business situations. Michael works with companies and individuals sharing with them via his company InQuasive 'The Disciplined Listening Method'Michael talks about moving your audience from resistant to commitment about how leaders need to focus on vision and influence and how salespeople need to be more patient because if they listen carefully prospects and customers will constantly provide clues that will help create sales opportunities.Michael concluded by offering three top tips:Get control over our internal monologue so stop listening to ourselves and start listening to what our customers sameSecondly the conscious that every interaction has the potential to get us closer to the outcome we are seekingAnd thirdly let the conversation come to youYou can connect with Michael on LinkedIn
On this episode Leo interviews Michael Reddington, CFI. He is an expert at moving people from resistance to commitment. As a Certified Forensic Interviewer, he achieved the highest professional designation available in the field of interview and interrogation and spent over a decade training investigator around the world on the successful application of non-confrontational interview. Michael arrived at two key realizations while expanding his observation and persuasive skill sets. First, the very best leaders and the very best interrogators capitalize on the same two core skills - vision and influence. Second, the cognitive processes that lead customers to commit to saying "I'll buy it", employees to commit to saying "I'll do it" and suspects to commit to truthfully saying "I did it" are all nearly identical. These realizations caused Michael to recognize he could teach executives how to reduce missed opportunities and increase commitments to action. As a result, he developed the Disciplined Listening Method, transitioned to serving as an executive resource and founded InQuasive, Inc. Michael has been invited by companies, government agencies and executive groups to facilitate his programs across the United States, Canada, The United Kingdom, Ireland, Europe, Africa and the Middle East. He has led over 1,500 programs and educated over 15,000 participants from over 50 countries. He teaches participants to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations and influential instruction.Company website: inquasive.comConnect with Michael on LinkedIn: https://www.linkedin.com/in/michaelreddingtoncfi/Self-learning is of paramount importance in the business world, listen to your international peers and step up your game.Connect with Leonardo on LinkedIn: https://www.linkedin.com/in/leonardo-marra26/ -Follow the page on LinkedIn: https://www.linkedin.com/company/65338319/
What is the power of a good question in determining the truth from a sales prospect, interview candidate or employee? Michael Reddington, President of InQuavise, Inc. will be on the show to explain how by using his Disciplined Listening Method you can use the truth to your advantage.