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Hosted by michael reddington
8 episodes with michael reddington
9 episodes with michael reddington
2 episodes with michael reddington
2 episodes with michael reddington
2 episodes with michael reddington
2 episodes with michael reddington
3 episodes with michael reddington
2 episodes with michael reddington
Michael Reddington is a former private investigator and Forensic Interviewer. In his book "The Disciplined Listening Method," he describes lessons learned from conducting Interviews, and his belief that every conversation has hidden meaning and value, and that two people effectively communicating can meet both of their needs, and the role of empathy in motivational conversations. Follow his work at www.michaelreddington.com. Visit www.grandviewforgood.org to see this month's highlighted charity, an organization advocating for mental health awareness and funding for those who cannot afford psychological treatment.
Get the Growth Weekly Newsletter sent straight to your inbox and join 1000's of other high-performers on the road to self-mastery - https://www.jjlaughlin.com/newsletterMichael Reddington has spent decades mastering the art of getting to the truth—not through force, but through listening. In this episode, he unpacks how high-stakes interrogation techniques apply to leadership, parenting, interviews, and everyday life. If you lead people—or want to influence others—this one is a masterclass.What You'll Learn in This Episode:Why most people don't lie—they just protectHow to encourage honesty without forcing a confessionThe 3 psychological needs you must meet to get someone to open upWhy “why” questions shut people down—and what to ask insteadWhat world leaders, parents, and CEOs can all learn from interrogatorsWhy You Should Listen: If you're a parent, leader, coach, or partner, this episode will change how you ask questions forever. It's not manipulation—it's communication done right.This episode was proudly sponsored by NZ Mortgages. You can contact them here - https://www.nzmortgages.co.nzLearn more about Michael here - https://michaelreddington.comGrab your copy of The Disciplined Listening Method here - https://disciplinedlistening.comConnect with Michael on LinkedIn here - https://www.linkedin.com/in/michaelreddingtoncfi/Check out The International Association of Interviewers - https://www.certifiedinterviewer.com/our-team-----Website: https://www.jjlaughlin.com YouTube: https://www.youtube.com/channel/UC6GETJbxpgulYcYc6QAKLHA Facebook: https://www.facebook.com/JamesLaughlinOfficial Instagram: https://www.instagram.com/jameslaughlinofficial/ Apple Podcast: https://podcasts.apple.com/nz/podcast/life-on-purpose-with-james-laughlin/id1547874035 Spotify: https://open.spotify.com/show/3WBElxcvhCHtJWBac3nOlF?si=hotcGzHVRACeAx4GvybVOQ LinkedIn: https://www.linkedin.com/in/jameslaughlincoaching/James Laughlin is a High Performance Leadership Coach, Former 7-Time World Champion, Host of the Lead On Purpose Podcast and an Executive Coach to high performers and leaders. James is based in Christchurch, New Zealand.Send me a personal text messageSupport the show
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Most people lose negotiations before they even open their mouth — here's how to change that. In this raw and eye-opening conversation, Kwame Christian reveals the mindset shift that transformed him from a people pleaser into a confident negotiator. You'll learn why most people fail — not because they lack skill, but because they're stuck in outdated mental habits. He breaks down the difference between skill and talent, shows you how to disarm conflict with curiosity, and shares the one mental shift that can save any deal when things go wrong. Whether you're leading a team, asking for a raise, or navigating tension at home, this episode will teach you how to stop reacting and start leading the conversation. Connect with Michael I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation h www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
Most people lose negotiations before they even open their mouth — here's how to change that. In this raw and eye-opening conversation, Kwame Christian reveals the mindset shift that transformed him from a people pleaser into a confident negotiator. You'll learn why most people fail — not because they lack skill, but because they're stuck in outdated mental habits. He breaks down the difference between skill and talent, shows you how to disarm conflict with curiosity, and shares the one mental shift that can save any deal when things go wrong. Whether you're leading a team, asking for a raise, or navigating tension at home, this episode will teach you how to stop reacting and start leading the conversation. Connect with Michael I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation h www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
“Saving Face is not a culturally specific necessity. Saving Face is universal to human beings. If you want somebody to say and do something that was not originally their idea, I would argue that helping them save face and protect their self-image is at least 85% of the battle”. Michael Reddington Top Five Tips For Obtaining Every Day Confessions In Your Business Conversations 1. Help people save face2. Allow others to feel in control3. Maintain an outcome focus4. Increase Contextual Awareness5. Ask Questions Based On Outcomes TIME STAMP SUMMARY 01:30 The importance of allowing people to ask questions without feeling judged06:23 Giving conversational control can actually help maintain leadership control14:34 Environmental factors impact communication22:41 The importance of getting truth in stages Where to find Michael?Website https://michaelreddington.com/ LinkedIn https://www.linkedin.com/in/michaelreddingtoncfi/ Michael Reddington Bio Michael Reddington is a Certified Forensic Interviewer, executive resource, President of InQuasive, Inc. and the author of The Disciplined Listening Method. As a Certified Forensic Interviewer, he achieved the highest professional designation available in the field ofinterview and interrogation. Michael spent over a decade training investigators around the world on the successful application of non-confrontational interview and interrogationtechniques, earning the Outstanding Contribution Award from Homeland Security along the way. Michael transitioned from educating investigators to educating executives after his research and experience unlocked two key realizations. First, the best leaders and interrogators capitalize on the same two core skills - vision and influence. Second, the cognitive processes that lead customers to commit to saying, "I'll buy it", employees to commit to saying "I'll do it" and suspects to commit to truthfully saying "I did it" are all nearly identical. These realizations drove Michael to develop the Disciplined Listening Method by integrating current business communication research and best practices with the most successful non-confrontational interview and interrogation techniques. The resulting educational content represents a new and in-depth approach to applying strategic, ethical observation and persuasion techniques across the spectrum of business conversations.Michael has been invited by companies, government agencies and executive groups to facilitate his programs across the United States, Canada, The United Kingdom, Ireland, Europe, Africa and the Middle East. He has led over 1,500 programs and educated over 15,000 participants from over 50 countries. He teaches participants to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations and influential instruction. CEO's, executive teams, sales leaders, and Human Resources leaders all rely on Michael to teach them the skills, techniques and perspectives necessary to encourage people to share sensitive information, under vulnerable circumstances, and in the face of consequences...
a book that shares effective communication techniques in leadership roles – "The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation" by Michael Reddington. Micheal's story goes from investigations, to forensics, to detective work, and everything in between. He's the real life version of your favorite true crime investigator, and in this book, he shares his strategies! About the Book: Title: The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation Author: Michael Reddington Publisher: Per Capita (March 15, 2022) Language: English Paperback: 348 pages ISBN-10: 1954020198 ISBN-13: 978-1954020191 Synopsis: The Disciplined Listening Method" reveals how Certified Forensic Interviewer Michael Reddington's extensive experience conducting interrogations translates into a transformative approach to leadership and communication. Reddington shares strategic, ethical observation, and persuasion techniques honed in the interrogation room, now tailored for leaders aiming to build valuable relationships and drive positive results. The book introduces the seven core behaviors of the Disciplined Listening Method, providing leaders with skills, techniques, and perspectives to identify hidden value in every conversation. Reddington emphasizes the importance of recognizing clues displayed during interactions, reducing missed opportunities, and fostering commitments to action. How did your experience as a Certified Forensic Interviewer inspire the development of the Disciplined Listening Method for leadership communication? Can you share an example from your book where the Disciplined Listening Method led to a significant breakthrough in a leadership conversation? What motivated you to translate your expertise in interrogation techniques into a guide for leaders and communicators? How do the seven core behaviors of the Disciplined Listening Method empower leaders to build valuable relationships and drive positive results? In your opinion, what role does strategic, ethical observation play in effective leadership communication, and how is it different from traditional approaches? Can you elaborate on the importance of recognizing clues during interactions and how it can reduce missed opportunities for leaders? The book emphasizes the power of observations in negotiations and business development. Could you provide insights into how leaders can maximize this power in these contexts? What are some common misconceptions about effective communication in leadership, and how does the Disciplined Listening Method address them? How has the Disciplined Listening Method been received by leaders who have applied it in their conversations, negotiations, and business development interactions? As someone who has impacted thousands through educational engagements worldwide, what key message do you hope readers take away from 'The Disciplined Listening Method'? Praise for The Disciplined Listening Method: Book Preview: disciplinedlistening.com
Michael Reddington, author of The Disciplined Listening Method, shares how the core behaviors of true listening builds relationships and drives results. Learn more at https://disciplinedlistening.com/ For more great insight on professional relationships and business networking contact Frank Agin at frankagin@amspirit.com.
Welcome to the Triple P Life Podcast! In this episode, Dr. Jay LaGuardia welcomes Michael Reddington, a certified forensic interviewer (CFI) and the author of "The Disciplined Listening Method." Michael shares his expertise in applying strategic observation and persuasive communication skills to uncover hidden value in high-stakes conversations. Drawing from his experience in investigations and teaching interrogation techniques, Michael explains how leaders, negotiators, sales professionals, and HR personnel can effectively navigate challenging interactions to achieve desired outcomes. Episode Takeaways: The ability to find common ground is crucial for successful communication, regardless of the context or the person you're speaking with. Illustrating your understanding of a situation before investigating the problem and seeking accountability can help reduce resistance and encourage open communication. Using the word "you" in conversations can be dangerous, as it may trigger defensiveness and hinder progress. Instead, make illustrative statements to demonstrate your understanding without assigning blame. When faced with a "brick wall" in a conversation, work with it instead of against it. Avoid arguing rationally against emotional problems, and instead, try to understand the underlying issues and find a way forward together. Leaders must consistently provide evidence of their trustworthiness through their actions and follow-through. Failing to do so can lead to a breakdown in trust and a decline in team performance. Deciding when to have a "no BS conversation" depends on the context and totality of circumstances. Factors to consider include the clarity of expectations, the resources provided, the magnitude of the issue, and the level of support given. Effective communication is a skill set that can be learned and developed, whether in business or personal relationships. Focusing on desired outcomes and putting emotions aside can help generate the results you seek. Chapters: 00:00 - Welcome and Show Introduction 02:18 - Introducing Michael Reddington 04:45 - From Teacher to Forensic Interviewer 08:10 - Understanding Communication Fundamentals 10:30 - The Three Keys to Effective Conversations 13:45 - The Power of Illustrative Statements 17:20 - Performance Management Conversations 21:15 - The Danger of Using "You" in Communication 24:40 - Breaking Through Conversational Brick Walls 28:15 - Handling Deflection and Responsibility 32:30 - Leadership and Accountability Follow-Through 36:10 - When to Have the "No BS" Conversation 39:25 - Applying These Skills in Personal Relationships Find all things Triple P Life by visiting the website. Follow Dr. Jay: Facebook | LinkedIn | YouTube Get Dr. Jay's Book: Change Your Mind Change Your Destiny Find all the nutrition and supplement products Triple P Nutrition has to offer here.
A good coach MUST be a good listener. Beyond that, they must be a “disciplined listener.” Today's guest covers this topic with information and expertise. Join us to learn more!Mike Reddington is a Certified Forensic Interviewer and the president of InQuasive, Inc. He wrote The Disciplined Listening Method and hosts the Disciplined Listening podcast. Mike shares effective communication techniques derived from interrogation practices. You'll learn the importance of disciplined listening, strategic observation, and how creating safe spaces can foster openness. Show Highlights:Mike details his path into this line of work from his beginnings as a middle school teacher and coach.Myths about interrogation vs. the reality of non-confrontational interrogationKey concepts in disciplined listeningWhat you DO is more important than what you SAY.What is “disciplined listening”?“How many questions have I created?” is better than asking, “Do you have any questions?”Critiquing diverse pathways and control in conversationsA key takeaway from Mike: “Prioritize outcomes and maintain situational awareness.”Resources:Connect with Mike Reddington and InQuasive, Inc.Michael Reddington.comInQuasive, Inc.The Disciplined Listening Method bookDisciplined Listening podcast, and LinkedInConnect with Meg:ENROLLING NOW FOR THE MENTOR PROGRAM BEGINNING IN APRIL 2025! Click here for more information and sign up now! Explore the STaR Coach Community and see what's available there for you!Visit the STaR Coach Show YouTube Channel! Subscribe today! Join our live show taping on the 3rd Thursday of every month at 1 pm CT. Explore past episodes and other resources at www.STaRcoachshow.com.
"And it dawned on me that these executives are solving the same communication problems in their meetings that I'm solving for in the interrogation room." -Michael Reddington On this episode of the Turmeric & Tequila podcast, your host Kristen Olson sits down with Michael Reddington, an expert in transforming resistance into commitment and a certified forensic interviewer. Michael shares insights into his unexpected journey from aspiring special education teacher to a career in investigations and executive education through his company, Inquasive. Discover how his early experiences integrated with diverse and inclusive environments shaped his communication skills, pivotal to his success today. Delve into the disciplined listening methods that not only unlock hidden value in conversations but also highlight the ethical approach to communication. Kristen and Michael also explore common human experiences, the importance of empathy, and the significant role personal growth and learning from mistakes play in achieving true success. Whether you're navigating business, personal relationships, or just aiming to be a better communicator, this episode is packed with valuable takeaways to inspire your journey. Tune in for this gracefully disruptive conversation and learn why sometimes not having a single pivotal moment can be the greatest story of all. Time Stamps: 00:00 Reflections on Life's Unseen Influences 05:19 Journey of Self-Understanding 09:03 "Let Life Unfold Naturally" 12:18 Interrogation and Teaching Aspirations 15:08 Passionate Educator's Journey Unfolds 18:52 Business Communication Meets Interrogation Techniques 20:23 "Unlocking Value in Conversations" 26:00 Boring Conversations through Good Preparation 27:35 Drugs, Guns, and Interrogation 31:34 "Empathy in Human Decisions" 34:54 "Mastering Effective Communication" 38:55 Effective Communication Tools for Success 40:52 Effective Persuasion Techniques 44:06 Influence: Science or Manipulation? 46:52 Teaching Boundaries: A Proud Parenting Moment 50:12 Humor in Youth Sports Coaching 53:21 "Nurturing Future Influencers" Michael Reddington EXECUTIVE RESOURCE, CERTIFIED FORENSIC INTERVIEWER & AUTHOR Michael Reddington is an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of The Disciplined Listening Method. Michael's public speaking career began in his teenage years as he travelled around New England educating audiences on the benefits of including students with, and without, disabilities in the same classrooms. His speaking endeavors simmered for several years as he facilitated training courses for investigators at the organizations where he was employed. https://michaelreddington.com/ https://www.linkedin.com/in/michaelreddingtoncfi/ Connect with T&T: IG: @TurmericTequila Facebook: @TurmericAndTequila Website: www.TurmericAndTequila.com Host: Kristen Olson IG: @Madonnashero Tik Tok: @Madonnashero Website: www.KOAlliance.com WATCH HERE MORE LIKE THIS: https://youtu.be/ZCFQSpFoAgI?si=Erg8_2eH8uyEgYZF https://youtu.be/piCU9JboWuY?si=qLdhFKCGdBzuAeuI https://youtu.be/9Vs2JDzJJXk?si=dpjV31GDqTroUKWH
Gears, Action, Growth: Shifting Business Culture one Conversation at a Time
"Time is the enemy of empathy." In this conversation, Michael Reddington takes everything he learned about being a Forensic Interviewer and applies it to leadership and negotiation contexts. He emphasizes the need for creating conditions that encourage honesty and vulnerability while also addressing common listening mistakes. Michael contrasts active listening with his disciplined listening method, highlighting the significance of situational awareness and the need to give up control in conversations to foster better communication. The discussion also touches on the role of vulnerability in leadership and the importance of emotional regulation to influence better in even difficult situations. Chapters 00:00 Introduction and Background of Michael Reddington 04:59 Common Listening Mistakes 09:51 Active Listening vs. Disciplined Listening Method 14:45 Creating Conditions for Honest Communication 19:48 The Role of Vulnerability in Communication 24:28 Understanding Situational Awareness in Communication 27:41 The Impact of Time on Empathy 29:30 Strategies for Slowing Down Conversations 32:52 The Illusion of Control in Conversations 38:05 Looking Ahead: The Companion Book and Future Insights
Let us know what you thought about the show!In this episode of You Winning Life, Michael Reddington, a Certified Forensic Interviewer and expert in strategic communication, joins Jason to break down the power of listening, asking better questions, and handling high-stakes conversations. Michael shares investigation-based techniques that can transform the way we communicate in business, relationships, and personal growth.Together, they explore effective communication strategies, career paths and problem-solving techniques, and how situational awareness and emotional intelligence shape impactful conversations. Jason also shares how helping a violin teacher expand his brand reinforced the importance of asking for what you want—a principle Michael applies to business, leadership, and everyday interactions.If you've ever struggled with feeling undervalued, handling difficult conversations, or understanding different perspectives, this episode is for you.What You'll Learn in This Episode:✔️ How forensic interrogation techniques apply to business, leadership, and personal relationships✔️ The importance of context and empathy in conversations✔️ How to ask better questions to uncover key insights and build trust✔️ Strategies for handling difficult conversations and managing emotions✔️ Why taking action creates clarity when dealing with workplace ambiguity✔️ How to reframe questions to guide people toward better outcomes✔️ The role of situational awareness in effective communication✔️ Understanding hyper-rational individuals and how to engage with them emotionally✔️ Avoiding misunderstandings by asking open-ended questions rather than leading ones✔️ The impact of self-awareness and emotional intelligence in business and relationshipsKey Takeaways from The Disciplined Listening Method:
Michael Reddington: How a Certified Forensic Interviewer Unlocks Hidden Value In Every Conversation Michael Reddington, CFI, is a leading expert in strategic communication and persuasion. As President of InQuasive, Inc. and author of "The Disciplined Listening Method," he applies his background in forensic interviewing to business contexts. Reddington has trained over 15,000 participants from 50+ countries, teaching executives and professionals how to unlock hidden value in conversations and move people from resistance to commitment. His unique approach combines non-confrontational interrogation techniques with business communication best practices, offering insights on leadership, sales, negotiation, and interviewing. By integrating his forensic interviewing expertise with business communication best practices, Reddington developed the Disciplined Listening Method. This approach aims to help business professionals uncover hidden value in conversations and move people from resistance to commitment using ethical, strategic communication techniques. Reddington's work has been featured in major publications and he has lectured at prestigious universities worldwide. His expertise helps leaders and organizations enhance their ability to gather crucial information and influence positive outcomes in high-stakes interactions. Connect with Michael Reddington online: Website | LinkedIn | Twitter | YouTube | Amazon
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Want to share your thoughts? Fill out our listener form In this insightful episode of "Negotiate Anything," host Kwame Christian welcomes back Michael Reddington, a certified forensic interviewer and expert in strategic observation and persuasive communication. They dive into the nuances of effective negotiation, emphasizing the role of non-confrontational interrogation techniques in uncovering hidden value in conversations. Reddington shares fascinating stories from his experiences in interrogation and retail, highlighting the importance of empathy, specificity, and strategic questioning. Together, they explore practical strategies for overcoming deception, building trust, and fostering productive dialogues in both personal and professional settings. What You'll Hear: Michael Reddington discusses the "Disciplined Listening Podcast" and his book "The Disciplined Listening Method." Real-life application stories from Reddington's interrogation experience, focusing on non-confrontational truth-seeking. Strategies for managing difficult conversations, including dealing with workplace challenges and client relationships. Contact Michael Reddington I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life! What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.
Want to share your thoughts? Fill out our listener form In this insightful episode of "Negotiate Anything," host Kwame Christian welcomes back Michael Reddington, a certified forensic interviewer and expert in strategic observation and persuasive communication. They dive into the nuances of effective negotiation, emphasizing the role of non-confrontational interrogation techniques in uncovering hidden value in conversations. Reddington shares fascinating stories from his experiences in interrogation and retail, highlighting the importance of empathy, specificity, and strategic questioning. Together, they explore practical strategies for overcoming deception, building trust, and fostering productive dialogues in both personal and professional settings. What You'll Hear: Michael Reddington discusses the "Disciplined Listening Podcast" and his book "The Disciplined Listening Method." Real-life application stories from Reddington's interrogation experience, focusing on non-confrontational truth-seeking. Strategies for managing difficult conversations, including dealing with workplace challenges and client relationships. Contact Michael Reddington I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life! What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Want to share your thoughts? Fill out our listener form In this reverse interview, Kwame Christian engages in a compelling conversation with Michael Redington, uncovering the psychological intricacies of negotiations. Kwame shares a transformative story from his professional journey, illustrating how initial assumptions and biases can shape negotiation outcomes through self-fulfilling prophecies. The discussion underscores the importance of self-awareness, humility, and continuous self-coaching to enhance negotiation skills and mitigate performance anxiety. Together, they explore practical strategies to turn every conversation into a learning opportunity and improve personal and professional relationships. What will be covered: Michael Redington's insightful story on how expectations influence negotiation outcomes. The role of self-awareness and humility in effective negotiation. Practical alignment of personal development with negotiation skills. Connect with Michael I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation h www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life! What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.
Want to share your thoughts? Fill out our listener form In this reverse interview, Kwame Christian engages in a compelling conversation with Michael Redington, uncovering the psychological intricacies of negotiations. Kwame shares a transformative story from his professional journey, illustrating how initial assumptions and biases can shape negotiation outcomes through self-fulfilling prophecies. The discussion underscores the importance of self-awareness, humility, and continuous self-coaching to enhance negotiation skills and mitigate performance anxiety. Together, they explore practical strategies to turn every conversation into a learning opportunity and improve personal and professional relationships. What will be covered: Michael Redington's insightful story on how expectations influence negotiation outcomes. The role of self-awareness and humility in effective negotiation. Practical alignment of personal development with negotiation skills. Connect with Michael I See What You're Saying Podcast Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation h www.inquasive.com michaelreddington.com Connect with Michael Reddington on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn The Ultimate Negotiation Guide Click here to buy your copy of How To Have Difficult Conversations About Race! Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life! What's in it for you? Exclusive Advice: Gain insights from top negotiation experts. Community Support: Connect with a like-minded community focused on growth. Personal & Professional Growth: Unlock strategies to enhance every aspect of your life. You deserve to negotiate more of the best things in life, and now you can! Don't wait—be the first in line to experience this game-changing resource.
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Welcome to the Arete Coach Podcast, hosted by Severin Sorensen. In this episode, we are honored to have Michael Reddington, a certified forensic interviewer and the author of "The Disciplined Listening Method." From our conversation, Reddington remarked, "Life is a series of solvable problems. So you can choose to focus on the problem or you can choose to focus on the solution." Michael is the President of Inquasive Incorporated and is renowned for his expertise in applying non-confrontational interview and interrogation techniques to business communication and leadership development. In an engaging conversation, Michael Reddington shares his inspiring journey from his early career in special education to becoming a leader in the field of forensic interviewing and business communication. His path began in loss prevention for major retailers, where he discovered his talent for conducting interviews and interrogations. Over the past decade, Michael has dedicated himself to mastering and teaching non-confrontational interview techniques, applying his expertise to leadership communication, sales, negotiation, and conflict resolution across 50 countries. Recognized globally, Michael has been featured in Forbes and Fast Company, and has guest lectured at prestigious institutions including Harvard and Northwestern. This episode delves into Michael's profound commitment to helping business leaders enhance their communication skills and unlock greater value from high-impact conversations, perfectly aligning with the Arete Coach Podcast's exploration of excellence in executive coaching. In this conversation, Reddington talks about Disciplined Listening. Reddington's disciplined listening method is built on the foundations of active listening but goes beyond it. Disciplined Listening focuses on two fundamental principles: a. Uncovering hidden value in every conversation; b. Creating the communication experience other people require so they will do what we need them to do. It involves paying attention to subtle cues like pauses, changes in intonation, emotions, and specific word choices. The method emphasizes understanding why people choose to share sensitive information under vulnerable circumstances. It's about creating an environment where people feel comfortable sharing the truth, rather than just appearing to listen. Disciplined listening involves adapting the conversation setting and approach to make the other person feel at ease and more likely to share openly. The Arete Coach Podcast seeks to explore the art and science of executive coaching. You can find out more about this podcast at aretecoach.io. This episode was recorded via Zoom on August 30th, 2024. Copyright © 2024 by Arete Coach™ LLC. All rights reserved.
We kick off the program with four news stories and different guests on the stories we think you need to know about!Steph Lewis – President & CEO of The Base - a nonprofit that creates new pathways to success for Urban Youth joins Dan to discuss The BASE holding its annual marquee event - National Urban Sports Classic (NUSC) – in Boston next week, from July 31 through August 3!. Attorney Aaron Katz rescued a puppy from St. Lucia. Now, he's suing to challenge a ban on dogs entering the U.S.The Disciplined Listening Method: How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation with Certified Forensic Interviewer, with Michael Reddington.And, Accuweather forecaster John Feerick has good news for this weekend.Ask Alexa to play WBZ NewsRadio on #iHeartRadio!
Today's episode is all about communication, which may sound "basic" until you learn who our guest is. He's a Certified Forensic Interviewer, author and overall very interesting guest. His name is Michael Reddington and this is an episode you don't want to miss. Prefer to watch us via our YouTube Channel? Click here: https://youtu.be/mIaqXcL2UCkTo learn more about Michael, see the links below.https://michaelreddington.com/https://inquasive.com/https://disciplinedlistening.com/The Disciplined Listening Method:https://www.amazon.com/Disciplined-Listening-Method-Interviewer-Conversation/dp/1954020198/ref=sr_1_1?crid=10UFU7GVBOVF6&keywords=the+disciplined+listening+method&qid=1706492573&sprefix=%2Caps%2C106&sr=8-1Michael's Podcast:YouTube: https://www.youtube.com/channel/UCx0TSDaoMXMzcJAkHOtrsDwSpotify: https://open.spotify.com/show/6VO5OVDkcCaBSg7CRPAY9xApple: https://podcasts.apple.com/us/podcast/i-see-what-youre-saying/id1692229337Amazon: https://music.amazon.com/podcasts/7f698505-5561-4db1-892d-1fff5e778f92/i-see-what-you're-sayingEnjoy!Thanks for listening! See you next time!
Ryan Foland speaks with Michael Reddington, an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of The Disciplined Listening Method. In this episode of our podcast series, Ryan and Michael talk about the nature of effective communication and problem-solving, drawing insights from diverse fields such as education, investigation, and public speaking. Tune in for an interview packed with ideas and tips on maintaining an open, curious mind in communication and problem-solving contexts.
General conversation conventions may not establish effective communication. What does it take to be a good listener? On this episode, Michael Reddington discussed his book, The Disciplined Listening Method.
In this episode, Dave Thompson interviews Mike Reddington, an expert in effective communication techniques. They discuss various topics related to communication, including teaching and mentoring, moving people from resistance to commitment, building credibility and trust, and minimizing internal distractions. They also explore the importance of understanding the other person's perspective, anticipating resistance in conversations, and creating a positive experience for others. The conversation highlights universal truths of conversation and provides valuable insights for improving communication skills. In this episode, Michael Reddington discusses the importance of disciplined listening and shares insights from his book 'Disciplined Listening'. He emphasizes the role of empathy in effective listening and provides practical tips for overcoming barriers to listening. Reddington also explains the four steps of disciplined listening and highlights the importance of applying this skill in various contexts. Truths: Teaching and mentoring are important aspects of effective communication. Moving people from resistance to commitment requires building trust and credibility. Reacting reflectively, rather than reflexively, can lead to better communication outcomes. Minimizing internal distractions and focusing on the other person's perspective can improve communication. Creating a positive experience for others and anticipating resistance can lead to more successful conversations. Disciplined listening is a crucial skill for effective communication and building relationships. Empathy plays a significant role in listening and understanding others. Overcoming barriers to listening, such as distractions and biases, is essential for improving listening skills. The four steps of disciplined listening include preparing to listen, focusing on the speaker, interpreting the message, and responding appropriately. Disciplined listening can be applied in various contexts, including personal relationships, professional settings, and negotiations.
How does understanding the psychology behind lying enhance our ability to unravel the truth in conversations?In this insightful episode of This Anthro Life, we delve into the intricate dynamics of communication, emphasizing the pivotal role of context. Drawing from his expertise in forensic interviewing, he illuminates how decoding body language, facial cues, and power dynamics can reveal deeper truths. Reddington highlights empathy as a linchpin for fostering honesty, acknowledging that people often resort to lies to evade repercussions. He underscores the potency of relinquishing control in conversations to nurture openness and cooperation. By reframing lies as valuable insights, he advocates for goal-oriented dialogues that prioritize understanding over judgment. Join us in this insightful conversation and explore the nuances of communication with Michael Reddington and unravel the secrets behind effective dialogue. Timestamps00:00 Introduction to Michael Reddington and the art of conversation04:16 The importance of power dynamics in conversations12:05 The benefits of understanding why people lie19:10 The power of achieving desired outcomes over being in control26:45 The value of gathering information and letting it weed itself out35:40 The impact of power differentials on trust and stress levels44:05 The commitment and buy-in that comes from feeling like it's one's own decision52:40 The discipline of listening method and its limitations11:04 Importance of letting the conversation flow organically38:02 The universality of the human experience in communication Key Takeaways: Context, including body language and non-verbal cues, is crucial for understanding the true meaning in conversations.Lies can reveal valuable insights into a person's motivations and concerns, allowing for deeper understanding.Power dynamics significantly impact conversations, and people are more likely to open up when they feel in control and psychologically safe.Setting clear goals and focusing on outcomes rather than personalities can lead to more productive dialogues.In the post-truth era, prioritizing outcomes and problem-solving may be more important than seeking objective truth.The Discipline Listening Method provides a framework for effective communication by emphasizing context, power dynamics, and goal setting.Empathy, curiosity, and a focus on mutual benefit are key to uncovering hidden truths and achieving desired outcomes through conversations.About This Anthro Life:This Anthro Life is a thought-provoking podcast that explores the human side of technology, culture, and business. Hosted by Adam Gamwell, we unravel fascinating narratives and connect them to the wider context of our lives. Tune in to https://thisanthrolife.org and subscribe to our Substack at https://thisanthrolife.substack.com for more captivating episodes and engaging content. Connect with Michael ReddingtonWebsite: https://michaelreddington.com/ Linkedin: https://www.linkedin.com/in/michaelreddingtoncfi Twitter (X): https://twitter.com/mreddingtoncfi Connect with This Anthro Life:Instagram: https://www.instagram.com/thisanthrolife/ Facebook: https://www.facebook.com/thisanthrolife LinkedIn: https://www.linkedin.com/company/this-anthro-life-podcast/ This Anthro Life website: https://www.thisanthrolife.org/ Substack blog: https://thisanthrolife.substack.com
In this episode, Allison O'Brien and Michael Reddington delve into the transformative power of effective listening and self-awareness in communication. From understanding different filters of listening to navigating high-stakes decision-making, we unearth invaluable insights for personal and professional growth. Through practical strategies and real-life examples, we illuminate the path to fostering genuine connections, achieving intended outcomes, and amplifying leadership impact. Join us in this episode to unlock the keys to enhancing your communication skills and elevating your leadership potential.Timestamps: (00:00) Allison O'Brien discusses improving listening and communication.(07:09) Corporate communication trainer specializing in listening intelligence.(11:57) Research shows 4 main listening habits.(17:18) Listening intelligence: self-awareness of conversation dynamics.(21:54) Effective listening leads to powerful problem-solving collaboration.(31:23) Listen intently, be open-minded, and value diverse perspectives.(35:56) Be aware of how you're perceived by others.(43:16) Speaking without listening leads to ineffective solutions.(48:37) Importance of listening for successful people.(53:26) Engage people in the why, improve performance.(56:07) Start with assessment, be present, avoid distractions.(01:01:29) Explore emotional intelligence resources, certified interviewer opportunities.Links and Resources:allison@peakimpactconsultingservices.comlinkedin.com/in/allison-o-brien1ECHO LISTENING PROFILE - ECHO Listening Intelligence | Denver & Boulder COSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this episode, Michael Reddington and guest Wayne Hoover deliver powerful insights on the unexpected paths that lead to uncovering truth. From the art of empathetic interviewing to the impact of coaching and teaching, their conversation digs deep into the human connection and its pivotal role in successful interviews and interrogations. Gain valuable perspective on the importance of empathy, honesty, and strategy in communication, along with the profound impact of understanding and genuine connection. Join us as we unravel the secrets to building meaningful rapport and navigating difficult conversations with integrity and skill.Timestamps: (00:00) Introducing Wayne Hoover(06:56) Impact of Certified Forensic Interviewer designation in interactions.(16:07) Most people make regrettable choices based on circumstances.(18:47) Emotions cloud judgment when parenting teenagers.(26:13) What was the most important college class?(28:18) Understanding theater helps with empathy and connection.(37:34) Teaching vs. interviewing, resonating with an audience.(39:38) Listening, tone, and eye contact are crucial.(46:31) Encouraging critical thinking in teaching and coaching.(52:08) Learning coaching skills translates to helping others.(57:27) Unexpected connections lead to life-changing moments.(01:02:01) Uses technique to elicit truthful responses effectively.(01:06:49) Challenging moment leading committee with argumentative individuals.(01:10:24) Expressing gratitude, sharing insights, and the importance of rapport.Links and Resources:Home - Wicklander-Zulawski (w-z.com)Home (certifiedinterviewer.com)Wayne Hoover CFI | LinkedInwhoover@w-z.comSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this episode, host Michael Reddington and guest Robert Skrob delve into the crucial link between customer retention and effective relationship-building. Discover the strategies to go beyond traditional sales tactics, and explore the power of building lifelong relationships in the subscription model. Skrob offers invaluable lessons and practical advice for enhancing customer relationships and driving long-term success in the ever-evolving subscription business landscape.Timestamps: (00:00) Subscription benefits, high-value conversations, recognizing uniqueness.(06:27) Pivot to for-profit subscription business(16:12) Unique veteran-owned coffee brand.(20:49) Build relationships before expecting commitments or results.(27:04) Introduce, connect, inspire, and empower for success.(30:15) Effective customer outreach builds trust and engagement.(37:24) Understanding others' needs before your own.(41:55) Importance of onboarding, building trust and relationships.(48:52) Encourage caution when buying online for subscriptions.(50:02) Customers are wary of subscription renewal notices.(56:47) Utilize AI to provoke novel connections and ideas.(01:03:32) Visit Humantel.com, eidashmagazine.com, and certifiedinterviewer.com.Links and Resources:Robert Skrob - Membership and Subscription Growthhttps://www.beunleavable.comAmazon.com: Retention Point: The Single Biggest Secret to Membership and Subscription Growth for Associations, SAAS, Publishers, Digital Access, Subscription Boxes and all Membership and Subscription Businesses eBook : Skrob, Robert: Kindle Store Robert Skrob | LinkedInrobskrob@gmail.comSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this episode, host Michael Reddington and guest David Dye emphasize the importance of fostering human-centered leadership in driving results through relationships. They explore the pivotal role of relationships in driving results, combatting the allure of fear-based leadership, and fostering a culture of courageous dialogue. From personal anecdotes to professional insights, they provide a captivating discussion on the intersection of human-centered leadership, accountability, and compassionate communication. Timestamps: (00:00) Let's Grow Leaders, focuses on human-centered leadership and practical skills.(05:41) Nonprofit work, mentoring, COO to CEO, leadership training, blogging.(10:42) Author initially ignored, later married, the seminar attendee.(16:35) Optimism and its influence on their life and work.(25:44) Results and relationships can coexist even in tough decisions.(30:09) Many people don't speak up with their ideas, lacking encouragement.(33:09) Encourage leaders to ask specific, courageous questions for ideas and feedback from the team and frontline reps.(40:37) Fear hinders leaders from implementing change(42:50) Strive for a balance between clarity and curiosity in building an innovative culture.(51:00) Fear of not getting credit for ideas hinders sharing in corporate culture; leaders should give credit to make a difference.(52:58) Understanding the difficulty of confessing and empathizing with others.Links and Resources:Karin Hurt and David Dye - Leadership Development Programs (letsgrowleaders.com)Leadership without Losing Your Soul Podcast - Let's Grow Leaders (letsgrowleaders.com)(1) David Dye | LinkedInSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this episode, negotiation strategist Christine McKay and host Michael Reddington delve into the intricate world of negotiations and the importance of building relationships. They discuss the power of empathy, transparency, and strategic process management in achieving mutually beneficial outcomes. McKay shares her expert insights on controlling emotions, evaluating behavior, and the significance of contracts in negotiation. Don't miss out on the opportunity to unlock the secrets to effective negotiation strategies with Christine McKay.Timestamps: (04:02) Introduction of a new product that visually represents contracts for easy risk assessment.(09:03) Importance of having a negotiation process: saves time, generates revenue, crucial when dealing with large companies. (14:22) Strategic value and leverage created by negotiation process and control; importance of not giving up too soon.(16:18) Key aspects of negotiation: listening, adapting, transparency.(24:07) Effective negotiators create room for exploration and reflection.(37:15) Plan to move production to new plant, add a 3rd shift to existing plant. (42:11) Negotiation is about connecting with people, showing empathy, and finding solutions beneficial to all.(46:06) Not relying on body language to detect lies, but paying attention to microexpressions.(49:53) Understanding others' reactions is more important than determining if they're lying, as it provides strategic intelligence for effective communication.(54:24) Importance of understanding contract details like payment speed, margin, and potential impact on strategy. (01:00:00) Appreciation for Christine's great ideas and three-step process. Links to book, website, and podcast included. Thanks to all listeners and sponsors.Links and Resources:https://www.vennnegotiation.com/Why Not Ask? (whynotaskbook.com) Christine McKay | LinkedIn Sponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this special episode, Jeff gets interviewed by Michael Reddington. They delve into coaching, culture-building, and the art of living purposefully. Uncover the insights that can transform your approach to life and leadership.Michael Reddington is a seasoned executive resource, Certified Forensic Interviewer, and the President of InQuasive, Inc. Renowned for his expertise in guiding individuals from resistance to commitment, he authored "The Disciplined Listening Method."Tune in for this unique exchange of wisdom. Follow On The HomeFront on Instagram for more inspiring conversations, and don't forget to leave your thoughts in a review. Your journey to a purpose-driven life starts here! Want to own your own business? Take our business ownership quiz: https://podcast.homefrontbrands.com/en-us/business-ownership-quiz?hs_preview=UuqYSzMR-159529547022For your FREE Discernment eBook: https://podcast.homefrontbrands.com/en-us/discernmentFor exclusive content, join our Facebook Group: https://www.facebook.com/groups/1442332473300030/
In this special episode, Jeff gets interviewed by Michael Reddington. They delve into coaching, culture-building, and the art of living purposefully. Uncover the insights that can transform your approach to life and leadership.Michael Reddington is a seasoned executive resource, Certified Forensic Interviewer, and the President of InQuasive, Inc. Renowned for his expertise in guiding individuals from resistance to commitment, he authored "The Disciplined Listening Method."Tune in for this unique exchange of wisdom. Follow On The HomeFront on Instagram for more inspiring conversations, and don't forget to leave your thoughts in a review. Your journey to a purpose-driven life starts here!
In this episode, networking expert Julie Brown emphasizes the power of strategic introductions. From leveraging existing connections to reaching out to dormant ties, she shares practical tips for building strong relationships. Join host Michael Reddington and Julie as they discuss the importance of networking for career success, navigating networking challenges faced by women professionals, and implementing cross-silo communication strategies within organizations. Discover the value of networking and the transformative impact it can have on your professional life.Timestamps: (05:33) Networking expertise developed inadvertently during fractional business development.(13:22) MIT study suggests seeking solutions from diverse connections, avoiding homogeneity. (17:19) Holistic networking approach, defining beyond job roles. Advocacy for a deeper connection through a list-yourself approach.(23:46) Networking value not tied to title; everyone has influence. Building relationships opens doors to connections and opportunities.(28:07) Gender differences in networks; strategic networking tips for diverse connections.(31:36) Utilize strategic introductions, research, committees, and networking beyond events for effective networking.(40:47) Employee retention and company culture; focus on internal networking, inclusive culture, and resource groups.(45:08) Yoga for employees and establish resource groups.(48:57) Exploring multiverses and creating frameworks for external decisions.(56:14) Impressive interview handling, showcasing value.(01:00:40) "This Shit Works" podcast.Links and Resources:Home - Julie Brown - JB|BD (juliebrownbd.com)This Shit Works on Apple PodcastsThis Shit Works: A No-Nonsense Guide to Networking Your Way to More Friends, More Adventures, and More Success: Brownjulie@juliebrownbd.comJulie Brown | LinkedInSponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this episode, host Michael Reddington and guest Graham Drew delve into the power of customer feedback and effective listening in improving sales strategies. Graham, founder of Cognis Consulting, shares his expertise on gathering valuable information from customers and explains how it can lead to better partnerships, longer-lasting relationships, and problem-solving for buyers. With personal anecdotes, practical advice, and insightful discussions, this episode is a must-listen for professionals looking to enhance their sales effectiveness and understanding of the customer perspective. Join Michael and Graham as they uncover the strongest evidence: what your customers tell you.Timestamps(00:00:05) Meet Graham Drew, a business development and procurement expert.(00:06:40) Graham's career journey: from global buying function to sales effectiveness.(00:14:56) Graham helps sales teams understand the buyer's perspective.(00:18:46) Sales professionals prioritize clients and results.(00:23:38) Effective interview setup and open-ended questions.(00:30:46) Understanding sales process delays and avoiding leading questions.(00:34:52) Identifying disconnects in sales stories and expectations.(00:42:05) Using customer feedback to drive change in sales.(00:43:46) Success in engaging customers differently.(00:50:43) Learning from professionals with diverse backgrounds.(00:57:56) Factors considered in deals and their impact.Links and Resourceswww.cognis-consulting.com graham@cognis-consulting.comGraham Drew | LinkedInSponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
Michael Reddington, an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of “The Disciplined Listening Method.” He discusses coaching, effective communication, and his Disciplined Listening Method. This method emphasizes patience, outcome-focused thinking, and emotional control. The conversation also covers hiring for valuable traits like patience and empathy, and the importance of creating opportunities for employees to demonstrate these skills. Michael highlights that people often lie to protect themselves and suggests seeking more details when confronted with excuses to promote accountability. The challenges of virtual communication, distractions, and the importance of self-discipline and empathy in leadership are also addressed. Key Takeaways [02:33] Michael Reddington, a certified forensic interviewer, shares his unique passion for coaching youth sports, something not found in his public bio. He discusses the value of teaching and learning, even for seasoned professionals. Michael explains the role of a certified forensic interviewer in helping businesses tackle complex issues like theft, fraud, and harassment. He also touched on the Discipline Listening Method, a unique approach to uncovering the truth in business situations. [07:07] Michael Reddington introduces the Discipline Listening Method. This method goes beyond basic active listening and aims to solve common communication problems. [15:02] Michael Reddington discusses the balance between hiring for behaviors and teaching skills in business. He explores the importance of identifying and fostering traits like patience, empathy, and the ability to ask good questions. Michael highlights the need for strategic communication in leadership and suggests that leaders should create opportunities for employees to demonstrate these qualities. He also emphasizes the value of slowing down the perception of time in conversations to reduce defensiveness and improve information sharing. [25:12] Michael discusses the concept of lying and excuses. He suggests that people often lie to protect themselves and emphasizes the importance of trust in relationships. Michael differentiates between trust and faith, highlighting that trust is built through experience. He recommends handling excuses by asking for more details to promote accountability. The podcast challenges common beliefs about lying and excuses, focusing on trust and productive conversations. [33:09] Michael's discussion revolves around the challenges of effective communication in a world dominated by virtual meetings, distractions, and the changing landscape of interpersonal interactions. Michael also explores how the shift to remote work and the prevalence of online meetings have affected communication dynamics. [37:04] Michael delves into the concept of disciplined listening and leadership. Michael introduces a leadership test consisting of three questions: "Are you calm? Are you consistent? Are you making people better?" He explores the idea that effective leadership often requires self-discipline, empathy, and an understanding of how to approach emotional moments in interactions. [43:42] Closing quote: I remind myself every morning nothing I say this day will teach me anything. So if I'm going to learn, I must do it by listening. — Larry King Quotable Quotes "Patience allows the conversation to come to you. Be patient. Let it unfold." "Listening equals learning. If we're not learning, we're not listening." "Empathizing doesn't mean agreeing or thinking that they're right, just understanding that based on their experience and expectations, that is a valid perspective that they have." "If we're quiet long enough, you'll be surprised how many questions will get answered for you." "If you're going to hire for it, you better know how to ask for it, and you better know how to create experiential opportunities for people to demonstrate it." "If somebody lies to me, if somebody gives me an excuse, it's likely because they're trying to save face and avoid a consequence." "Excuses pave the highway to accountability." "The most unsettling person is the person who cannot be unsettled." "People in general will be surprised what other people will tell them and what other people will do for them when we prioritize our counterparts in our communication." Here are the books mentioned in this episode Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Michael Reddington LinkedIn | Michael Reddington Website | InQuasive Website |
This week on Fraudish Kelly chats with Michael Reddington, a CFI, to discuss how gender, age and culture impact interrogations. Also we touch on the books that have impacted his career. As Michaels says, the best leaders and the best interrogators capitalize on the same two core skills: vision and influence. The cognitive process that leads suspects to commit to saying “I did it”, employees to commit to saying “I'll do it” and prospects to commit to saying “I'll buy it” are essentially identical. Listen ahead for a great discussion with Michael! Links:Michael Reddington LinkedinMichael Reddington Twitterhttps://disciplinedlistening.com/I See What You're Saying PodcastBooks that Mike likes:DupedNonverbal Communication: Science and ApplicationsMemory-Enhancing Techniques for Investigative Interviewing
In an August 2023 survey by Resume Builder, four in ten hiring managers admit they lie to candidates in the hiring process. This is one of the main reasons I invited Michael Reddington, a Certified Forensic Interviewer (CFI) trained by the most elite interviewers and investigators to the show. Fascinated with why people share sensitive information, under vulnerable circumstances in the face of consequences Michael focuses on helping interviewers and interviewees detect deception and master truth-seeking. He founded the groundbreaking Disciplined Listening Method and his seminars and keynotes now span the globe. In this episode you'll find out: As an interviewee, what should you be listening for to verify truth or detect deception? What's the difference between listening and “disciplined listening” and how to do it? How to sniff out hidden clues and nonverbal communication for the real hidden value How to assess levels of trustworthiness and how you're being assessed for the same. What happens in the first milliseconds of someone's experience with you when interviewing? For hidden job market insider tips and stories subscribe to Loren's newsletter here: "Out of Hiding" Newsletter Connect with Michael Reddington: Website: https://michaelreddington.com/ Book: https://disciplinedlistening.com/ Podcast: The Disciplined Listening Method with Michael Reddington LinkedIn: https://www.linkedin.com/in/michaelreddingtoncfi/ YouTube: https://www.youtube.com/channel/UCZIuyOtgaOVZp8sQaCh6XgA Connect with Loren: Website: https://www.portfoliorocket.com/ LinkedIn: https://www.linkedin.com/in/lorengreiff/ Email: Loren@portfoliorocket.com
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
NYC workshop with Kwame Christian: https://www.eventbrite.com/e/negotiate-anything-how-to-get-the-best-deal-in-your-next-negotiation-registration-692511178577?aff=oddtdtcreator I See What You're Saying Podcast: khttps://www.youtube.com/channel/UCx0TSDaoMXMzcJAkHOtrsDw Discover the transformative power of the Disciplined Listening Method with expert negotiator Michael Reddington. Learn how to decode behavior, strategically prepare for negotiations, and manage variables effectively. Elevate your negotiation game today! Three Takeaways: Decode Behavior: Learn to read behavior cues for deeper insights in negotiations. Strategic Preparation: Discover the art of scripting and variable management for negotiation success. Mindful Mindset: Understand the power of true preparation and its impact on negotiation outcomes. Contact Michael Reddington I See What You're Saying Podcast: khttps://www.youtube.com/channel/UCx0TSDaoMXMzcJAkHOtrsDw Buy The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation https://www.amazon.com/Disciplined-Listening-Method-Interviewer-Conversation/dp/1954020198 www.inquasive.com https://inquasive.com/ michaelreddington.com: https://michaelreddington.com/ Connect with Michael Reddington on LinkedIn https://www.linkedin.com/in/michaelreddingtoncfi/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
In this episode, Michael Reddington engages in a compelling conversation with Rudy Karsan. Rudy shares profound insights about valuing others and understanding the neuroscience behind self-perceptions impact on relationships. We then delve into the dynamics of love, fear, and their roles in shaping interactions, and discover how prioritizing love can foster healing, creativity, and nurturing connections. Rudy's wisdom extends to embracing curiosity, pursuing comprehension over mere acceptance, and finding happiness through growth. Uncover the significance of authenticity, adaptability, and continuous learning in the business world.Timestamps: (00:00:06) - Introduction to Rudy Karsan(00:11:26) - Explore brain reactions to words, suggesting the self as a left-brain construct. Learning from others is key.(00:20:35) - Understanding the value of listening and the strength that lies in communication.(00:25:45) - Fear and love dominate; tapping into love, judgment's role, forgiveness in communication, alternative behavior solutions, and firm statements.(00:32:28) - Growth from experiences, not self-importance. Openness to new ideas, meaningful interactions, and listening yield joy.(00:38:02) - Find happiness in basic needs, curiosity, understanding, and mindful interest.(00:46:02) - Prioritize service, love, not seeking validation. Appreciate ethos and interconnectedness.(00:55:43) - Learning thrives in pivots, flexibility, and authentic engagement. Words matter, strong bonds turn problems to joys. Trusted partners prevent bad decisions.(01:02:40) - Learned a life-changing lesson from our meeting.(01:04:49) - Concluding sentiments and statements. Links and Resources:Rudy Karsan | LinkedInHome | Karlani CapitalAmazon.com: We: How to Increase Performance and Profits Through Full Engagement (Audible Audio Edition): Rudy Karsan, Lloyd James, Kevin Kruse, Tantor Audio: Audible Books & OriginalsNo Self, No Problem: How Neuropsychology Is Catching Up to Buddhism (The No Self Wisdom Series): Niebauer PhD PhD, Chris: 9781938289972: Amazon.com: BooksSponsor LinksHumintell: Body Language - Reading People - Humintell - https://www.humintell.com/Enter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com) - https://www.ei-magazine.com/International Association of Interviewers: Home (certifiedinterviewer.com) - https://www.certifiedinterviewer.com/Podcast Production Services by EveryWord Media
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Colleen Byers, Mediator & Negotiation Strategist, discusses the importance of facilitating difficult conversations to keep good relationships both at work and at home. Follow Colleen on LinkedIn https://www.linkedin.com/in/colleenbyersconflictresolution/ byersmediation.com https://www.byersmediation.com/ Colleen references the phrase, "Why shouldn't they agree with us" which she first heard from Michael Reddington, who is a frequent guest on this podcast. To learn more about Michael Reddington's work, you can go to the episodes where he was a guest, which are the following: The Disciplined Listening Method With Michael Reddington https://podcasts.apple.com/lb/podcast/the-disciplined-listening-method-with-michael-reddington/id1101679010?i=1000556393229 Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Interrogations get a bad name but the truth is an interrogation conversation is about one thing: communication. How? You need to communicate effectively to compel someone to tell you the truth. So how do you master the interrogation conversation? Michael Reddington shares how you can get to the truth while building trust and rapport in this throwback episode of Negotiations Ninja!
In today's episode, host Michael Reddington engages in an insightful conversation with Brittney-Nichole Connor-Savarda, founder of Catalyst 4 Change.Join us as we discover the power of self-awareness, compassion, and understanding in our interactions with others. Explore the role of ego in hindering effective communication and learn how recognizing and addressing our own traumas can transform our relationships. Brittney shares her expertise on emotional intelligence, providing valuable insights to improve your communication skills and enrich your connections.Ready to delve deep into the world of emotional intelligence? Tune in now to listen!Timestamps: (00:00:19) - Brittney's personal journey that led her to explore emotional intelligence and found her own business.(00:07:30) - Exploring different approaches to interrogation techniques.(00:12:44) - Research reveals the challenge of letting go when it comes to ego.(00:18:20) - Intuition plays a guiding role, shaping intentions through emotions.(00:23:51) - The transformative "progressive enlightenment" model, involving believing, knowing, doing, and being.(00:29:10) - Experience molds intuition and influences decision-making.(00:38:26) - Cultivating authenticity and self-improvement starts with self-awareness.(00:42:58) - Discovering one's authentic self transcends labels and justification.(00:52:24) - Overcoming labels and ego is key to understanding one another.(00:56:28) - Embracing silence and eye contact reduces criticism and enhances communication.(01:03:08) - Exciting updates ahead, including a new magazine, coaching program, and second book.(01:05:40) - Find helpful links in the show notes, get a preview of the next topic, express gratitude, and hear from our sponsors.Links and Resources:(1) Brittney-Nichole Connor-Savarda | LinkedInHOME | Emotional Intelligence Magazine + (ei-magazine.com)Your Emotional Intelligence and Awareness Resource | Catalyst4Change (thecatalyst4change.com)The EQ Deficiency: How Emotional Intelligence and Compassion Can Cure an Emotional Pandemic, Solve Our "People Problems" and Be a Catalyst for Positive Change: Connor-Savarda, Brittney-Nichole, Rigolosi, Steven, Busby, Sarah: 9781734732825: Amazon.com: Books PODCAST: Living and Leading with Emotional Intelligence | Catalyst4Change (thecatalyst4change.com)Sponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com)International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
How do you know when a potential buyer is actually interested in your company or if they're just simply fishing for information? Or worse, are they trying to get access to some of your proprietary trade secrets? Unless you already have a relationship with the buyer and you've done your homework to properly vet them, it can be really difficult to figure this out and understand what their true motivations are. So today we're bringing in a certified forensic investigator, someone who's an expert at telling if someone is being truthful or if they're just BS'ing you.About Our GuestMichael Reddington is a Certified Forensic Investigator, President of Inquasive, and author of The Disciplined Listening Method.This episode of Deal Closers is hosted by Izach Porter, brought to you by WebsiteClosers.com, and is produced by Earfluence. Hosted on Acast. See acast.com/privacy for more information.
In this episode, Michael Reddington engages in an incredible conversation with Shaun Haines, a remarkable multilinguist. Shaun shares his unique language learning journey, starting with sign language and expanding to Spanish, Portuguese, Italian, and more. Discover how Shaun's motivation, focus, and passion for grammar made learning languages as an adult easier, while also exploring the profound connections language creates between cultures. Additionally, Shaun shares his diverse career path, from supporting the disabled to serving in the military and becoming an attorney, which has shaped his empathy and understanding for others. Timestamps: (00:00:16) - Introduction to Shaun Haines(00:08:24) - Working with adults with disabilities and its impact(00:23:10) - Being a 31-year-old in boot camp: the challenges and rewards(00:27:31) - Young soldiers with attention problems and disciplinary issues.(00:32:51) - The importance of connection and understanding differences.(00:41:14) - Law student finds success through investigative work.(00:50:03) - Learning languages as an adult.(01:01:34) - Understanding and valuing communication across languages.(01:06:56) - Closing sentiments and thank you to the sponsors.Sponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com) International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this episode, we have an insightful conversation with David Thompson, President and partner at Wiglander, Zoloski and Associates. Together, we delve into the significance of rapport-building in both successful interrogations and business relationships.David and I explore various essential topics, including the vital role of preparation, adaptability, and the establishment of trust. We draw examples from a wide range of contexts, spanning from counterterrorism interrogations to sales calls. Throughout our discussion, we emphasize the potential dangers of relying on false evidence and overpromising in pursuit of short-term goals.Gain valuable insights into cultivating long-term relationships, effectively managing emotions, and understanding the importance of contextual awareness. Join us for this enriching conversation that will equip you with valuable knowledge to build stronger relationships, navigate emotional dynamics, and improve your overall communication skills.Timestamps(00:00:06) David Thompson: expert and advocate for ethical interrogation.(00:08:09) Ethics and science in investigative interviewing emphasized.(00:14:16) Avoid presumption of guilt, seek intelligence.(00:17:28) Immediate gratification jeopardizes long-term relationships.(00:23:40) Build honest, empathetic rapport for successful interactions.(00:29:50) Childhood trauma creates adversarial perception towards police.(00:36:54) Sales tactics can lead to regret. Trust's key.(00:40:34) Preparation and strategy key in interviews.(00:50:53) Private sector investigations impact interview approach.(00:53:26) Building relationships through positive conversations for success.(01:01:39) Soliciting feedback for effective communication practice.(01:04:02) Ask uncomfortable questions, change behavior contextually.(01:13:54) Lessons learned on empathy and rapport techniques.Links and Resourceshttps://www.w-z.comHome (certifiedinterviewer.com)https://linktr.ee/dthompsoncfihttps://interviewingprinciples.comORBIT: The Science of Rapport-Based Interviewing for Law Enforcement, Security, and Military | Oxford Academic (oup.com)Sponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com)International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
Welcome to I See What You're Saying, host Michael Reddington, a Certified Forensic Interviewer, invites listeners to embark on a transformative journey towards becoming exceptional listeners and influential communicators. Through engaging conversations with experts from diverse fields, Michael delves into their unique experiences and approaches to listening and influencing others. From business leaders and investigators to military personnel, scientists, social workers, athletic coaches, and more, each guest shares their insights, perspectives, and ideas. Join Michael on this enlightening podcast as he uncovers new skills, fresh perspectives, and effective techniques to unlock the hidden value within impactful conversations and relationships.Sponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com)International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
In this episode of "I See What You're Saying," I have the privilege of sitting down with retired Brigadier General Michael Longoria to delve into his remarkable career in the US Air Force. Join me, your host Michael Reddington, as we explore the many fascinating aspects of his journey.During our conversation, Longoria shares captivating stories about his experience recruiting for service academies and highlights the precision and significance of dropping bombs in combat. We also delve into the concept of the "fighter pilot debrief," understanding its crucial role in learning and improving.Furthermore, we discuss Longoria's involvement in capturing high-value targets in Iraq and the complex dynamics surrounding such missions. He provides insights into his time working for the White House National Security Council staff under Bill Clinton, shedding light on the unique challenges and responsibilities that come with such a role.Throughout the episode, we uncover the diverse roles of the Air Force, including airlift operations and fighter/bomber missions. We emphasize the significance of listening to all sources and fostering open and disciplined discussions on public policy issues.Join us for this insightful conversation as we gain a deeper understanding of the US Air Force, the intricacies of military operations, and the importance of effective communication in shaping public policy.Timestamps(00:03:55) Parents encouraged academy dreams despite skepticism.(00:11:21) Car accident leads to academic struggle, service role.(00:18:06) Recruiter role: youth, process, persuasive ethos.(00:26:27) Air Force flies planes, satellites, and cyberspace.(00:33:00) Precision in combat with experienced aviators.(00:43:56) Fighter pilot debrief: focused on mission success.(00:52:36) Trust relationships vital in successful warfare.(01:07:21) Rhetorical situation: study it, know it.(01:12:51) "Worked at White House advising on crises."(01:31:03) Leaders listen to all, not just good news.(01:38:55) Guest thanks, discount codes, and sponsors.Links and ResourcesLloyd Bitzer, The Rhetorical Situation: Bitzer(1968).pdf (uwaterloo.ca)Sponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com)International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media
On today's episode, Certified Forensic Interviewer turned Entrepreneur & Author, Michael Reddington joins Jeff.Michael Reddington is an expert at moving people from resistance to commitment. He is President of InQuasive, Inc., and author of The Disciplined Listening Method.In an utterly fascinating discussion, Michael discusses the framework of a successful interrogation - the tricks, what to look for and what approach to take for a desired outcome. They explore how these techniques can be used in business when taking accountability for decisions and getting to the bottom of a tricky situation with employees.To learn more about Michael, head to his website - https://michaelreddington.com/His book, The Disciplined Listening Method can be found at https://disciplinedlistening.com/ Want to own your own business? Take our business ownership quiz: https://podcast.homefrontbrands.com/en-us/business-ownership-quiz?hs_preview=UuqYSzMR-159529547022For your FREE Discernment eBook: https://podcast.homefrontbrands.com/en-us/discernmentFor exclusive content, join our Facebook Group: https://www.facebook.com/groups/1442332473300030/
On today's episode, Certified Forensic Interviewer turned Entrepreneur & Author, Michael Reddington joins Jeff.Michael Reddington is an expert at moving people from resistance to commitment. He is President of InQuasive, Inc., and author of The Disciplined Listening Method. In an utterly fascinating discussion, Michael discusses the framework of a successful interrogation - the tricks, what to look for and what approach to take for a desired outcome. They explore how these techniques can be used in business when taking accountability for decisions and getting to the bottom of a tricky situation with employees.To learn more about Michael, head to his website - https://michaelreddington.com/His book, The Disciplined Listening Method can be found at https://disciplinedlistening.com/
Michael Reddington shares valuable skills–learned from having engaged in many interrogations–that make you a more observant listener and influential communicator. — YOU'LL LEARN — 1) The trick to staying focused and attentive 2) The subtle conversation cues to look out for 3) How to ask better questions to get better answers Subscribe or visit AwesomeAtYourJob.com/ep777 for clickable versions of the links below. — ABOUT MICHAEL — Michael Reddington, CFI is a certified forensic interviewer and the President of InQuasive, Inc., a company that integrates the key components of effective non-confrontational interview techniques with current business research for executives. Using his background in forensics, and his understanding of human behavior through interrogation, Reddington teaches businesses to use the truth to their advantage.Reddington received his bachelor's degree in business administration and management from Southern New Hampshire University, and received additional education on negotiation and leadership degree from Harvard University. He currently lives in Waxhaw, NC. • Book: The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation • Website: DisciplinedListening.com • Website: InQuasive.com • Website: MichaelReddington.com • LinkedIn: Michael Reddington — RESOURCES MENTIONED IN THE SHOW — • Book: Influence: The Psychology of Persuasion by Robert Cialdini • Book: Pre-Suasion: Channeling Attention for Change by Robert Cialdini • Book: Care to Dare: Unleashing Astonishing Potential Through Secure Base Leadership by Duncan Coombe, George Kohlrieser, Susan Goldsworthy • Book: Think Like a Freak: The Authors of Freakonomics Offer to Retrain Your Brain by Seven Levitt and Stephen Dubner • Past episode: 341: Decoding Body Language with ex-FBI Special Agent Joe Navarro • Past episode: 664: Dr. Robert Cialdini on How to Persuade with the 7 Universal Principles of Influence — THANK YOU SPONSORS! — • LinkedIn Jobs. Find quality hires fast with a free job posting at LinkedIn.com/beawesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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