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What if you could get the benefits of an OPM (Online Program Management) model without fully outsourcing control? That's exactly what Augusta University Online did with its DIY+ approach in partnership with Collegis Education. In this episode, Cristina Raecke, Assistant Vice President of Strategic Marketing and Enrollment at Augusta University Online, and Dan Antonson, AVP of Analytics and Technology Solutions at Collegis Education, walk us through how Augusta built a scalable, data-driven enrollment strategy—without a traditional OPM.They discuss how they leveraged existing technology, optimized data access, and created a system that allowed for rapid growth while maintaining a seamless student experience. Plus, they share insights into forecasting, AI's role in their efforts, and the future of digital education.If you're an enrollment leader looking to build a smarter, more sustainable strategy for online programs, this one's for you.Guest Names: Cristina Raecke - AVP of Strategic Marketing & Enrollment at Augusta University Dan Antonson - AVP of Tech. and Analytics Solutions at Collegis EducationGuest Socials: Cristina - https://www.linkedin.com/in/cristina-raecke-3a52b8a/Dan - https://www.linkedin.com/in/danantonson/ Guest Bios: Cristina - Cristina Raecke is a seasoned professional with over 25 years of experience, excels at bridging marketing and enrollment teams to enhance prospective student engagement and drive increased enrollment. She currently serves as the Assistant Vice President for Strategic Marketing and Enrollment Management at Augusta University Online. In this role, she leverages her extensive experience to build and promote online programs. Cristina is instrumental in developing and executing marketing strategies that align with enrollment goals, ensuring a seamless integration of marketing efforts to attract and retain students. Her work has been pivotal in the successful launch of Augusta University Online's programs, which have already enrolled about 900 students in a year and a half. Previously, Cristina consulted for Wiley Education Services, advising institutions like George Mason University and Babson College on strategic marketing initiatives. She has also held executive roles at Miami Herbert Business School and Florida International University, where she significantly grew online enrollment.Dan - Dan Antonson helps higher education institutions leverage technology and analytics to tackle some of higher education's biggest challenges across the student lifecycle. Whether it is to grow and optimize enrollment or create a better learning experience, Dan has hands-on experience with higher education data and systems to drive meaningful use-cases that create real tangible impact. Dan has more than 15 years of experience in digital analytics, marketing attribution and measurement, and he has a Bachelor's degree from the University of Minnesota. When he is not scribbling data and analytics systems on whiteboards, you'll find him trying to stay upright on his mountain bike or tinkering with his home automation system (his robot lawn mower is his favorite gadget at the moment). - - - -Connect With Our Host:Dustin Ramsdellhttps://www.linkedin.com/in/dustinramsdell/About The Enrollify Podcast Network:The Higher Ed Geek is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register
On this episode of Deans Counsel, moderators Jim Ellis and Dave Ikenberry speak with Henrik Cronqvist, PhD, Dean and Professor of Finance at Chapman University's George L. Argyros College of Business and Economics. Prior to joining Chapman in 2022, Dr. Cronqvist was Vice Dean, Bank of America Scholar, and Professor of Finance at the University of Miami Herbert Business School, where he previously served as Chair of the Department of Finance and Director of Ph.D. Programs.A native of Sweden, Dr. Cronqvist is an award-winning researcher with a distinguished publication record on investors' behavior examined from various cultural and social determinants. In this discussion, Dr. Cronqvist and our co-hosts delve into his "Crown Jewel" strategy for leadership and management. Topics discussed include:• Strategic Planning • Accepting risk in new initiatives • Cross-campus partnerships • One-year MS programs • Strategic Planning • Intentionally managing your Provost Learn more about Henrik CronqvistComments/criticism/suggestions/feedback? We'd love to hear it. Drop us a note at feedback@deanscounsel.comThanks for listening.-Produced by Joel Davis at Analog Digital Arts--DEANS COUNSEL: A podcast for deans and academic leadership.James Ellis | Moderator | Dean of the Marshall School of Business at the University of Southern California (2007-2019)David Ikenberry | Moderator | Dean of the Leeds School of Business at the University of Colorado-Boulder (2011-2016)Ken Kring | Moderator | Co-Managing Director, Global Education Practice and Senior Client Partner at Korn FerryDeansCounsel.com
This episode is a conversation with my client Demi Rafuls, who was able to increase her salary by 40% after working together inside private 1:1 coaching. We talked about her experience working with me after having completed her master's degree, and how it was the missing piece that she needed for her career advancement. Much more remarkable than the job offer and career clarity Demi achieved through career coaching are the INTANGIBLE results! You will listen to the self-assurance in her voice as she talks about her skills and expertise. Seeing that change in my clients is my absolute favorite part of career coaching! If you're ready to achieve a similar internal and external transformation in your life and career, I invite you to work with me inside 1:1 career coaching! Book a discovery call here. About today's guest: Demi is a recent graduate from the Miami Herbert Business School earning her master's degree in leadership. She has worked across many industries over the last 10 years including non-profit, architecture and interior design, automotive, and higher education. She will be starting a new role in athletics development and has aspirations to work in a senior leadership position in corporate strategy. Connect with Demi on LinkedIn Resources and Links Private 1:1 Coaching: https://calendly.com/thefirstgencoach/discovery-call Download your FREE Resume Guide and Template Follow @CarlaTheFirstGenCoach on Instagram --- Support this podcast: https://podcasters.spotify.com/pod/show/thefirstgencoach/support
AI tools such as ChatGPT have the potential to significantly disrupt how we work and how we learn. In this episode, Don Donelson joins us to discuss a course redesign strategy that could help prepare students for a world in which AI tools will be ubiquitous. Don is a senior lecturer in the Miami Herbert Business School at the University of Miami. He is a recipient of the Spring 2016 University of Miami Excellence in Teaching Award and the Dean's Excellence in Teaching Award from the Miami Herbert Business School. A transcript of this episode and show notes may be found at http://teaforteaching.com.
This week on the KORE Women podcast, Dr. Summer Watson welcomes Dr. Marisol Capellan, who is internationally recognized and award-winning educator, TEDx speaker, executive coach, corporate trainer and author of the book, “Leadership is a Responsibility.” She is the Founder of The Capellan Institute, a leadership, coaching, and corporate training company specializing in workplace culture, diversity, equity & inclusion, and soft skills development. She holds a Doctorate in Higher Education Leadership and a Masters of Management with Specialization in Leadership. Dr. Capellan is a former lecturer at the University of Miami, Miami Herbert Business School lecturer, where she taught management and organizational behavior classes and served as the associate director of their Masters in Leadership program. Her dissertation focus was on the trajectory of women and leadership positions. As an Afro-Latina, mother, and immigrant, she has faced and witnessed many of the institutional and systemic barriers and biases that Black women face in their career trajectory to leadership roles, which sparked her passion for women's empowerment and the need to increase the representation of women in positions of power. As a result, she published her book; Leadership is a Responsibility, about her career journey experience as a Black Hispanic woman in Academia, the stories of Black women in the workplace, and the need for responsible leaders to create a more equitable society where minorities can belong and thrive. In addition, her personal story of resilience has been featured on CNN and Telemundo as an unstoppable woman, where she discussed how her mindset helped her life and career trajectory as an immigrant in the United States. You can follow Dr. Marisol Capellan on LinkedIn, Facebook, Instagram, and at: marisolcapellan.com and you can get her book on Amazon. Thank you for taking the time to listen to the KORE Women podcast and being a part of the KORE Women experience. You can listen to The KORE Women podcast on your favorite podcast directory - Pandora, iHeartRadio, Apple Podcast, Google Podcast, YouTube, Spotify, Stitcher, Podbean, JioSaavn, Amazon and at: www.KOREWomen.com/podcast. Please leave your comments and reviews about the podcast and check out KORE Women on Instagram, Twitter, and Facebook. You can also learn more about the host, Dr. Summer Watson and KORE Women at: www.korewomen.com
Dr. Marisol Capellan is the author of the book, Leadership is a Responsibility. She is an internationally recognized and award-winning educator, TEDx speaker, executive coach, and corporate trainer. She is the Founder of The Capellan Institute, a leadership, coaching, and corporate training company specializing in workplace culture, diversity, equity & inclusion, and soft skills development. Dr. Capellan is a former lecturer at the University of Miami, Miami Herbert Business School. She holds a doctoral degree in Higher Education Leadership and a Masters of Management with Specialization in Leadership from the University of Miami. As an Afro-Latina, mother, and immigrant, she has faced and witnessed many of the institutional and systemic barriers and biases that women of color face in their career trajectory to leadership roles. Dr. Capellan's personal story of resilience has been featured on CNN and Telemundo as an unstoppable woman, where she discussed how her mindset helped her life and career trajectory as an immigrant in the United States. In this episode we discussed: The importance and need for conversations about diversity and inclusion The importance of mindset, having big goals, and enjoying the process towards success Challenging limiting beliefs to adopt more helpful ones Balancing work and family responsibilities The purpose of life and the importance of being grateful Connect with Dr. Marisol Capellan Website: http://marisolcapellan.com/ LinkedIn: https://www.linkedin.com/in/marisolcapellan/ Thank you for listening! Be sure to follow the show so you don't miss the next episode! You can connect with Dr. Robin on LinkedIn, Facebook or Instagram or contact me via email at: robin@purpose-based.com Go to: https://www.createmasterfulcourses.com to get her free training on "How to Turn Your Book into a MASTERFUL Course" Also, you can learn more about Leadership Purpose and her books at: https://www.robinlowens.com/ Talk to you soon! Episode edited by Podcast Manager - LJS Creative Services https://www.ljscreativeservices.co.nz
Dr. David Andolfatto is the professor and chair of the economics department at the Miami Herbert Business School at the University of Miami. He was the very first central banker to ever give a public presentation on bitcoin. In this conversation, we talk about bitcoin, federal reserve, economics, why bitcoin may be something that the world needs to pay attention to, potential risks, central banks, what David learned, intersection between economics, markets, legal, technology, bitcoin, USD, and why you should pay attention. ======================= Pomp writes a daily letter to over 235,000+ investors about business, technology, and finance. He breaks down complex topics into easy-to-understand language while sharing opinions on various aspects of each industry. You can subscribe at https://pomp.substack.com/
This podcourse is part of the SLP CreativeCon. SLP CreativeCon is an online business conference event for entrepreneurs and creators in the field of Speech-Language Pathology where attendees learnt all about social media marketing, branding, private practice, financial planning, time management, and the most important things to do when starting a business. In this episode I am joined by Craig M. Goldslager, CExP™️ who is the owner of Utterly Financial. Craig graduated from the University of Miami Herbert Business School and received a Master of Business Administration from Nova Southeastern University. He is married to speech pathology. Literally. As the husband of a practicing SLP, he knows the business landscape of Speech Pathology is constantly changing and so too are the financial implications of being an SLP. Utterly Financial was created to help Speech Language Pathologists and Private Practice Owners plan for an exceptional retirement. As a Certified Exit Planner, he strategizes with private practice owners to plan an ideal exit from their business on their terms. If you want to earn 0.1 ASHA CEUs for this episode or up to 0.7 ASHA CEUs for all of the episodes, plus the perks like handouts, video playbacks discount codes, then grab the chance to register using this link: https://tasseltogether.com/courses/slp-creativecon/ Visit Speechie Side Up to learn more about this episode.
By Adam Turteltaub Perhaps the biggest non-Covid change in the corporate landscape over the last few years has been the growth of the Environmental Social and Governance (ESG) movement and its call to measure business on more than P&L statements. While some consider it a passing phase, Stuart Pardau, Associate Professor of Business Law, Professional Practice at Miami Herbert Business School at the University of Miami, thinks it is here to stay. As proof he points out that BlackRock, Vanguard and State Street, with a combined $20 trillion in assets, have stated their commitment to making investment decisions informed by ESG considerations. He also notes that the SEC has proposed new rules to standardize climate-related disclosures. On the corporate side, bonuses are increasingly tied to ESG metrics, and annual reports are featuring ever more language on the topic. Organizations are also more willing to take a stand on social issues. With this revolution, though, has come new risks, he notes. Greenwashing – making marginal or fraudulent environmental claims – has grown to be a serious issue with the potential for reputational damage. With this and other risks have come new challenges for compliance programs. Compliance teams need to help in the assessment of which ESG risks are greatest for their organization. In addition, they must keep in mind that not all of these risks come from aspiring to be a better organization. Some, whether around environmental, forced labor, or other issues, already have laws behind them. There is also an internal risk around corporate culture. If there is a gap between the professed values and the everyday actions, the chances of a public and embarrassing failure are great. Listen in to learn more about where ESG is going and the role of compliance along the way.
In this episode, CII General Counsel Jeff Mahoney interviews Khrystyna Bochkay, Associate Professor of accounting at Miami Herbert Business School at the University of Miami and Jeffrey Hales, professor of accounting at the McCombs School of Business at the University of Texas at Austin . Professors Bochkay (an academic fellow at the International Sustainability Standards Board) and Hales (a recently-appointed member of the International Sustainability Standards Board) are two of the co-authors of a recent research paper titled ‘Mere Puffery' or Credible Disclosure? The Real Effects of Adopting Voluntary ESG Disclosure Standards.
Dr. Marisol Capellan is the Founder and Director of Transformational Coaching Certifications at The Capellan Institute. Dr. Capellan is an internationally recognized and award-winning educator, coach and TEDx speaker. She is a former lecturer at the University of Miami, Miami Herbert Business School, a leadership and Diversity, Equity & Inclusion speaker and trainer, and a certified executive coach. She graduated with a Masters in in Leadership and a doctoral degree in Higher Education Leadership from the University of Miami. Her dissertation focus was on the trajectory of women to leadership positions. As an Afro-Latina, mother, and immigrant she has faced and witnessed many of the institutional and systemic barriers and biases that Black women face in their career trajectory to leadership roles, which sparked her passion in women's empowerment and the need to increase the representation of women in positions of power. She is currently writing a book, Leadership is a Responsibility, about her career journey experience as a Black Hispanic woman in Academia, the stories of Black women in the workplace and the need of responsible leaders to create a more equitable society where minority can belong and thrive. In addition, her personal story of resilience has been featured on CNN where she discussed how her mindset helped her overcome homelessness at 17 years of age while highlighting the systemic inequalities that minorities go through in order to succeed. She is available to conduct trainings, speaking engagements and coaching in both English and Spanish. --- Support this podcast: https://anchor.fm/quientueres/support
The experience of Black women at work differs from that of other Americans, even that of Black men and White women. Understanding Black women's double minority status at work is a necessary part of building inclusive and equitable workplaces. A survey conducted by the Gallup Center on Black Voices between Nov. 6 and Dec. 1, 2020, found that Black women are less likely to feel they are treated with respect in the workplace. They are also less likely to feel like a valued member of their team and that their coworkers treat everyone fairly. Dr. Marisol Capellan is the Founder and Director of Transformational Coaching Certifications at The Capellan Institute. Dr. Capellan is an internationally recognized and award-winning educator, coach and TEDx speaker. She is a former lecturer at the University of Miami, Miami Herbert Business School, a leadership and Diversity, Equity & Inclusion speaker and trainer, and a certified executive coach. She graduated with a Masters in in Leadership and a doctoral degree in Higher Education Leadership from the University of Miami. Her dissertation focus was on the trajectory of women to leadership positions. As an Afro-Latina, mother, and immigrant she has faced and witnessed many of the institutional and systemic barriers and biases that Black women face in their career trajectory to leadership roles, which sparked her passion in women's empowerment and the need to increase the representation of women in positions of power. She is currently writing a book, Leadership is a Responsibility, about her career journey experience as a Black Hispanic woman in Academia, the stories of Black women in the workplace and the need of responsible leaders.to create a more equitable society where minority can belong and thrive. In addition, her personal story of resilience has been featured on CNN where she discussed how her mindset helped her overcome homelessness at 17 years of age while highlighting the systemic inequalities that minorities go through in order to succeed. She joined me this week to tell me more. LinkedIn: @Dr.MarisolCapellan Follow: @profcapellan
¿Cómo reencontrarte a ti mism@ después de haber pasado por alguna situación difícil? Hablemos sobre cómo trabajar con nuestra mente si queremos superar los obstáculos y tener una vida extraordinaria. Esta semana en Hola Poderosa Podcast, Gabriela Mitri platicó con la Dra. Marisol Capellán una educadora y entrenadora galardonada y reconocida internacionalmente. Es TEDx Speaker, profesora en Miami Herbert Business School, oradora y capacitadora en liderazgo y diversidad, equidad e inclusión, y entrenadora ejecutiva certificada. Como afrolatina, madre e inmigrante, ha enfrentado y sido testigo de muchas de las barreras y sesgos institucionales y sistémicos que enfrentan las mujeres negras en su trayectoria profesional hacia roles de liderazgo, lo que despertó su pasión por el empoderamiento de las mujeres y la necesidad de aumentar la representación de mujeres en puestos de poder. Fue reconocida como Mujer Imparable en Telemundo en 2021. Conoce más de Speakher Nights en: https://www.speakhernights.com/
This week host Derek E. Silva joins Niam Yaraghi, Assistant Professor of Business Technology at Miami Herbert Business School at the University of Miami and a nonresident Senior Fellow at the Brookings Institution Center for Technology Innovation. They take a deep dive into AI in healthcare, rethinking patient data privacy and the ethics of new tech.
Segment 1: John Quelch, Dean of Miami Herbert Business School, University of Miami, joins John to talk about the volatility in the energy sector amid the Russian invasion of Ukraine, how high we will see inflation rise, and will we see gas hit $6 a gallon. Segment 2: Philippe Weiss, President, Seyfarth at Work, tells John about […]
If you are striving to step into a leadership position or trying to find your leadership identity this episode is for you. In this episode, I interview Dr. Marisol Capellan, an executive coach, women empowerment and Diversity and Inclusion Speaker and a faculty member at the University of Miami Herbert Business School. Dr. Capellan shares strategies to gain the confidence to step into a leadership role and embrace your leadership style. Dr. Capellan focuses on mindset, mindfulness and confidence building as we redefine what leadership means to us, embracing our uniqueness, and leading from authenticity. Strategies include:Finding mentors that are genuinely invested in your developmentIdentifying sponsors / the difference between a mentor and a sponsorUnderstanding and challenging gender norms in the workplaceConnect with Dr. Capellan:LinkedIn: https://www.linkedin.com/in/marisolcapellan/Instagram: @profcapellanConnect with me:LinkedIn: https://www.linkedin.com/in/lizherrera1/Instagram: https://www.instagram.com/Website: https://www.lizcareercoaching.net/Email: lizcareercoaching@gmail.comMusic: https://www.purple-planet.comArtwork: Joseph Valenzuela DesignSupport the show (https://bit.ly/lizcareerpod)
Matt Wigler is an entrepreneur, musical artist, and public speaker in Miami, Florida. He is the Founder & CEO of MHW Live Music and Wigler Group. Matt has an active career as a jazz & blues artist and performs with his trio at venues and festivals worldwide. He also speaks on entrepreneurship, business-to-business sales, and building strong company culture in a remote work environment.Originally from Baltimore, Maryland, Matt began his music career at the young age of 13, releasing his first studio album. In 2009, Matt's second album, “Epiphany,” was nominated for Best Jazz CD by the Washington DC Area Music Association. Matt has performed at major venues as a musical artist, including The Kennedy Center, Strathmore Music Center, Adrienne Arsht Center, Detroit Music Hall, Blues Alley, Birdland Jazz Club, and the Monterey Blues Festival, and Motor City Blues & Boogie Woogie Festival. Matt attended one year of college at Manhattan School of Music in New York City before transferring to the University of Miami Frost School of Music, where he completed his BA. Matt received his MBA from the University of Miami Herbert Business School. In 2016, Matt founded MHW Live Music, which provides entertainment for dozens of luxury hotel food & beverage outlets around the United States.In 2020, Matt founded Wigler Group, which provides business-to-business sales consulting, prospecting, and appointment setting services for many clients, including software companies, advertising agencies, universities, and more.Support the show (https://paypal.me/pencilleadership)
The Herbert Huddle is joined by Jeff Brown, the Vice Chairman and President of NFI, one of the nation's largest third-party logistics companies. A graduate of Miami Herbert Business School, Jeff recently donated $1 million to Miami Herbert and the Miami Hurricanes Athletics program. In the episode he talks about why he decided to make the large gift and why he believes in the future of the University of Miami.
In this episode we share insights into Collaborations for healthcare leadership during the covid-19 pandemic. As part of the Race2Imagine series sponsored by GBSN member Universidad de los Andes School of Management in Colombia, we partnered with fellow network members Miami Herbert Business School in Florida, to facilitate the exchange of impact stories from different perspectives: those of students, faculty and leaders from different institutions, governments, and civil society professionals to share their experience within their local community that addressed challenges related to healthcare, especially in the context of pandemic responses.We hear from two former US Secretaries of Health and Human Services as Donna Shalala interviews Alex Azar about his leadership role in Operation Warp Speed, the public–private partnership initiated by the United States government to facilitate and accelerate the development, manufacturing, and distribution of COVID-19 vaccines, therapeutics, and diagnostics.
EU leaders are sounding the alarm on magnesium shortage in China as the bloc's leaders look to adjust. Boom Bust's Ben Swann and John Quelch, dean of the University of Miami Herbert Business School, weigh in on the dual issues of supply-chain disruptions and energy shortages. Meanwhile, the threat of hyperinflation looms in the background of the post-Covid recovery process. Boom Bust's Christy Ai and Peter Schiff of Euro Pacific Capital offer their forecasts for inflation on the horizon, and discuss potential hedges. Then, we take you across the Atlantic where disputes between the United Kingdom and the European Union continue to persist. Hilary Fordwich of the British-American joins the program to discuss the fissures.
The US saw a record number of workers quit their jobs in August in the midst of an ongoing labor shortage. Professor Richard Wolff joins the program to discuss the figures and the factors driving the surge. And William Shatner has officially become the oldest person to reach space after Blue Origin's successful Wednesday launch. Plus, China's burdened property market has been upgraded by Morgan Stanley, despite the ongoing woes of the Evergrande Group. Boom Bust's Christy Ai and Dean John Quelch of the Miami Herbert Business School bring us up to speed on the developments in the world's second-largest economy.
The price of litecoin spiked this week as a result of false reports that it was entering a partnership with Walmart. Boom Bust's Ben Swann fills us in on the fallout from the brief jump in LTC prices. This, as US inflation has dipped in recent months but still continues to persist. Dean John Quelch of the Miami Herbert Business School breaks down the latest figures facing the nation's economy. And a new era of space tourism is upon us as SpaceX is set to launch an all-civilian crew into orbit. Professor Aaron Pagel offers his forecast on the venture and the future of the industry.
We know how difficult it can be to place a dollar value on your private practice… you've built it from the ground up, and you want to make sure you're getting a fair offer. Today, we're chatting with Craig Goldslager of Utterly Financial, who has a passion for helping private practitioners prepare a strategy for retirement and exiting their business! Craig Goldslager is a graduate of the University of Miami Herbert Business School and has received a Master of Business Administration from Nova Southeastern University. He is also the creator of Utterly Financial, a financial company that was founded on helping private practice owners plan for an exceptional retirement.HIGHLIGHTS:What is an Exit Plan?Creating a strategy to exit your business - can be a written-out plan or a general outlineGenerally developed with a financial team and the private practice owner"Begin with the end in mind!"Set yourself up for success by creating an exit strategy earlyAsk yourself...Who will be my successor?How do you want to exit your business?How much will you sell the business for?How to determine your value?Sellers Discretionary Earnings - tells you the health of the business and provides you with a number that your financial advisor will use to develop the value based on a number of additional factorsLINKS & RESOURCES:GreenOak AccountingTherapy For Your Money PodcastUtterly Financial - Craig GoldslagerSLP Money PodcastRocket Fuel by Gino Wickman
As the Nord Stream 2 pipeline nears completion, German Chancellor Angela Merkel has addressed concerns that the project could be used as a geopolitical wedge. Ed Moya of OANDA offers his take on the evolving situation and the state of the oil sector. Plus, Boom Bust's Ben Swann and Christy Ai join the program to offer their analysis on bitcoin's latest surge and their forecasts for the future. And China's regulatory crackdown on big business rolls on as the world's second-largest economy has stepped up its antitrust efforts. Dean John Quelch of the Miami Herbert Business School brings us up to speed on the rationale behind the moves.
This is the first of two episodes featuring leaders still in the early phases of their trajectories. Entrepreneurs who founded their businesses fairly young, in underserved niches, and who are only a few years into their journey. Matt Wigler is a jazz musician who saw an opportunity in a specific entertainment market and launched a successful business. When that market was hit by the pandemic, he turned the sales experience he gained running his first business into a sales consulting business, and now he is the founder and CEO of two thriving companies. In this insightful conversation, he talks about how he spotted the opportunities, and the philosophy he followed in building his businesses. He offered some interesting parallels between the process of making music in a band and building and running a team. And he shared plenty of insight on how to build a bootstrapped business without any outside financing. Finally, as a jazz musician, he talked about one of his favorite recordings and what he learned from it. BIOGRAPHY Matt Wigler is an entrepreneur, musical artist, and public speaker based in Miami, Florida. He is Founder & CEO of MHW Live Music and Wigler Group. Matt has an active career as a jazz & blues artist, and performs with his trio at venues and festivals around the world. He also speaks on topics including entrepreneurship, business-to-business sales, and building strong company culture in a remote work environment. Originally from Baltimore, Maryland, Matt began his music career at the young age of 13, with the release of his first studio album. In 2009, Matt's second album, “Epiphony”, was nominated for Best Jazz CD by the Washington DC Area Music Association. As a musical artist Matt has performed at major venues including The Kennedy Center, Strathmore Music Center, Adrienne Arsht Center, Detroit Music Hall, Blues Alley, Birdland Jazz Club, Monterey Blues Festival, and Motor City Blues & Boogie Woogie Festival. Matt attended one year of college at Manhattan School of Music in New York City before transferring to University of Miami Frost School of Music, where he completed his BA. Matt received his MBA from University of Miami Herbert Business School. In 2016, Matt founded MHW Live Music, which provides entertainment for dozens of luxury hotel food & beverage outlets around the United States. In 2020, Matt founded Wigler Group, which provides business-to-business sales consulting, prospecting, and appointment setting services for media, advertising, and PR agencies. LINKS http://www.linkedin.com/in/mattwigler (linkedin.com/in/mattwigler) http://www.mattwigler.com/ (mattwigler.com) http://www.wiglergroup.com/ (www.wiglergroup.com) http://www.mhwlivemusic.com/ (www.mhwlivemusic.com) This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy
As China continues its clampdown on major businesses, some major international investors are dialing back their involvement. Boom Bust's Ben Swann joins the program to discuss SoftBank's latest decision to pause investment in the world's second-largest economy. Then we take you to the floors of the US Congress, which has moved forward with an infrastructure bill with repercussions for the cryptocurrency sector. Naeem Aslam of AvaTrade lends us his insight. And as Congress continues its debate on infrastructure, the US is seeing a record number of job openings amid the Covid-19 recovery. John Quelch, dean of the University of Miami Herbert Business School, talks about the state of unemployment in the nation and whether low wages have been to blame.
Following a spate of crackdowns on US-listed Chinese firms, the nation's government has moved to seek a closer working relationship with American regulators. Opimas LLC's Octavio Marenzi and John Quelch, dean of the Miami Herbert Business School, offer their expert insight on the proposition. Then, we take you to Greece, where severe heat waves have battered the Mediterranean nation. Boom Bust's Ben Swann is on the ground in Greece and brings us the latest on the situation. And President Biden has issued a targeted moratorium just days after the nationwide ban on evictions expired. RT's Rick Sanchez joins the program to discuss the developments.
On this July 19th edition of the London Live Podcast: Gus Ayim is the father of Miranda Ayim, an Olympian, and flagbearer for Canada at the upcoming Tokyo Olympics. He talks about his daughter, and how it makes him feel as a father. Afterwards we're joined by Dr. David L. Kelly, professor of Economics at the University of Miami Herbert Business School, joins us to discus water as a market commodity. Finally, we have our weekly privacy chat with Dr. Thomas Cooke about the Pegasus Project, and whether or not we should be concerned. See omnystudio.com/listener for privacy information.
Marisol Capellan joins us to discuss the current state of women in leadership and provides guidance to help acquire, grow, and retain leadership talent. Marisol is a full-time lecturer in the Department of Management at the Miami Herbert Business School, and a doctoral student for the Higher Education Leadership (Ed. D) program at the University of Miami School of Education and Human Development. She is also the CEO and co-founder of The Planning Management Company, LLC, a consulting firm specializing in social media entrepreneurship consulting, career development advising and personal development coaching.
Wladimir Klitschko, former world heavyweight champion, joins the Miami Herbert Huddle to talk about his early life in the USSR, his relationship with his brother Vitali and the moment when he realized he had made it. He also talks about his values and work ethic and shares his thoughts on the current state of boxing. Professor Yadong Luo rounds up this episode with his insights into the theory of "coopetition" and why Klitschko gravitates toward it.
Kim Stone, the General Manager of the Golden State Warriors' Chase Center joins the Miami Herbert Huddle to talk about her start as a member of the stats team for the Miami Heat, her working relationships with Pat Riley, Micky Arison and Erik Spoelstra and her time as a young communications staffer during the 1991 UM Football National Championship run. Stone also talks about what it takes to run a state of the art NBA arena and how COVID has dramatically impacted her industry. Also on the show is Professor Daniel Hicks to talk about the latest trends in sustainability as it relates to sports and event venues.
The Herbert Huddle, the official podcast of Miami Herbert Business School, leverages the University of Miami's position as a leader in athletic achievement and the city of Miami's long history of being a sports mecca to tell interesting stories about the people, events, and trends that move sports today. Tune in this Thursday as we delve into the intersection of sports, business, culture, and academic research with David Samson, former president of the Marlins baseball team, and Professor Alex Horenstein.
As of 2015 the Office of the National Coordinator for Health IT had awarded $548 million in grants to states to establish health information exchanges (HIE). I have no doubt hundreds of millions of dollars more have been invested in various ways since then. So, when faced with one of the most daunting healthcare data challenges of our time in the COVID-19 vaccine rollout, surely, we turned to the HIEs first. Right? Not so much, according to today's guest. Niam Yaraghi, assistant professor of Business Technology at Miami Herbert Business School at the University of Miami and a nonresident fellow at the Brookings Institution's Center for Technology Innovation, recently explored the use of HIEs in vaccination efforts across the country. He tells us that “While the U.S. employed every possible resource to develop the vaccines, we are neglecting to use the best available information technologies to efficiently distribute them”. In Yaraghi's recent article, co-authored with Brookings Institution colleague Peter Levin, they share that none of the state vaccination plans they reviewed made any mention of using HIEs to support the effort. Further, they found no correlation between a state's vaccination success and the existence of a robust HIE infrastructure in that state. There are some efforts underway to change this, including ONC's $20 million investment to help increase data sharing between health information exchanges (HIEs) and immunization information systems. Still, the question remains: why aren't we using HIEs to their fullest potential to support the vaccine rollout? And why aren't we turning to the HIEs first whenever we need to move clinical data in general? On this episode, we explore those questions plus: Five ways that health information exchange can help with vaccination efforts. How HIEs can change the conversation when it comes to revenue generation. The opportunity for HIEs to add value and transform data into information through analytics. How might HIEs play a role in reopening the economy? Will HIEs play a role in patient-mediated exchange? Why it's time for the industry to rethink its views on HIE and make them their first stop for interop. Plus, some novel API ideas for HIEs. Niam Yaraghi Niam Yaraghi is an Assistant Professor of Business Technology at Miami Herbert Business School, and a non-resident Fellow in the Brookings Institution's Center for Technology Innovation. Niam's research is focused on the economics of health information technologies. In particular, Niam studies the business models and policy structures that incentivize interoperability and sharing of health information among patients, providers, payers and regulators. Niam's research has appeared in leading business journals including MIS Quarterly, Information Systems Research, and Production and Operations Management, as well as top-tier health policy and informatics journals including Journal of American Medical Informatics Association, and Milbank Quarterly. He regularly consults with various companies and platforms in the healthcare industry and is a sought-after expert and speaker on issues related to health information technology in media and at industry conferences. Niam has a B.Sc in Industrial Engineering from the Isfahan University of Technology in Iran, and a M.Sc from the Royal Institute of Technology in Sweden. He received his Ph.D. in Management Science & Systems from the State University of New York at Buffalo. Twitter: @niamyaraghi HIE Links and Resources The benefits of health information exchange platforms: Measuring the returns on a half a billion dollar investment Five ways that health information exchange can help with vaccination efforts Episode 140: Getting to Know eHealth Exchange – The Largest Health Information Network in the Country – Jay Nakashima Episode 129: What you need to Know About TEFCA Right Now w/ Mariann Yeager Episode 104: Why HIEs Will Lead the Way on Healthcare Quality Measurement w/ John D'Amore The Regional HIE Should be Your First Stop for Interop Plus 4 more #HCBiz Discussions with Niam Yaraghi The #HCBiz Show! is produced by Glide Health IT, LLC in partnership with Netspective Media.
The Intuitive Customer - Improve Your Customer Experience To Gain Growth
I have the box my iPhone came in. So do many of you, I would guess. Many people keep their iPhone boxes. We keep them for various reasons, and most of them boil down to because we like how they look. It turns out, customers care a lot about how things look, and it influences their buying (and box-keeping) behavior. This episode of The Intuitive Customer explores the research of Claudia Townsend, associate professor of marketing at the University of Miami at the Miami Herbert Business School. She discovered that how things look and how you display items affects how people think about them and, often, whether they will buy them. Key Takeaways There are a few things to remember about esthetics, per Professor Townsend. A deliberate focus on esthetics was once reserved for luxury items but not anymore. In the beginning, luxury brands were the most interested in creating outstanding esthetic design. It was for products that had met every other function and needed a differentiation from the competition. Today, however, the focus on elevated esthetics is universal. Esthetic preferences affect even hyper-rational buying decisions. We are aware that looks drive purchases like cars and clothes, but they also influence which companies stock we buy. In one of Professor Townsend's early papers, she analyzed stockholders' buying behavior after receiving an annual report. The research team learned that how many colors and images the firm used in the annual report affected investor behavior—and this behavior was the same even among experienced investors. The appreciation of esthetics is universal. We all have preferences, even if we don't know fashion or trends. Our appreciation is innate an unconscious. We don't do it consciously. We like what we like. The space between items in a display also affects our buying decisions. In another paper, Professor Townsend did with Julio Sevilla, their research suggested that the amount of space in a display affects the value we assign to objects. When items have a lot of space between them, we think they are more expensive than when they are close together. Professor Townsend says this innate judgment is hard to change. There are two things organizations should learn from this: Recommended Actions There are a few ways you can use this concept to manage your Customer Experience: Recognize that esthetics matter. Customers make buying decisions based on how things look, so your esthetic is a significant part of your Customer Experience. Design a deliberate appeal to your offerings. Consider all the details of your visual effects to appeal to a customer's preferences. Any investment you make here will be worth the money. Don't ignore this effect just because you offer an intangible. Esthetics still matter even when you present a service and maybe even matter more when there is no actual product to use for comparison. Customers will equate things like a clean, organized office with things like professionalism and skill. If a website is hard to use, they might think it isn't up-to-date with its technology. If you don't know what is vital to the esthetics of your design, find out. Researching to find out what matters to people can help you in your design efforts. Our Emotional Signature® research can help you discover your customers' underlying wants and needs to point you in the right direction with your visual appeal. To discuss this further contact us at www.BeyondPhilosophy.com About Beyond Philosophy: Beyond Philosophy help organizations unlock growth by discovering customers' hidden, unmet needs that drive value ($). We then capitalize on this by improving your customer experience to meet these needs thereby retaining and acquiring new customers across the market. This podcast is produced by Resonate Recordings. Click here find out more.
The Intuitive Customer - Improve Your Customer Experience To Gain Growth
I have the box my iPhone came in. So do many of you, I would guess. Many people keep their iPhone boxes. We keep them for various reasons, and most of them boil down to because we like how they look. It turns out, customers care a lot about how things look, and it influences their buying (and box-keeping) behavior. This episode of The Intuitive Customer explores the research of Claudia Townsend, associate professor of marketing at the University of Miami at the Miami Herbert Business School. She discovered that how things look and how you display items affects how people think about them and, often, whether they will buy them. Key Takeaways There are a few things to remember about esthetics, per Professor Townsend. A deliberate focus on esthetics was once reserved for luxury items but not anymore. In the beginning, luxury brands were the most interested in creating outstanding esthetic design. It was for products that had met every other function and needed a differentiation from the competition. Today, however, the focus on elevated esthetics is universal. Esthetic preferences affect even hyper-rational buying decisions. We are aware that looks drive purchases like cars and clothes, but they also influence which companies stock we buy. In one of Professor Townsend's early papers, she analyzed stockholders' buying behavior after receiving an annual report. The research team learned that how many colors and images the firm used in the annual report affected investor behavior—and this behavior was the same even among experienced investors. The appreciation of esthetics is universal. We all have preferences, even if we don't know fashion or trends. Our appreciation is innate an unconscious. We don't do it consciously. We like what we like. The space between items in a display also affects our buying decisions. In another paper, Professor Townsend did with Julio Sevilla, their research suggested that the amount of space in a display affects the value we assign to objects. When items have a lot of space between them, we think they are more expensive than when they are close together. Professor Townsend says this innate judgment is hard to change. There are two things organizations should learn from this: Recommended Actions There are a few ways you can use this concept to manage your Customer Experience: Recognize that esthetics matter. Customers make buying decisions based on how things look, so your esthetic is a significant part of your Customer Experience. Design a deliberate appeal to your offerings. Consider all the details of your visual effects to appeal to a customer's preferences. Any investment you make here will be worth the money. Don't ignore this effect just because you offer an intangible. Esthetics still matter even when you present a service and maybe even matter more when there is no actual product to use for comparison. Customers will equate things like a clean, organized office with things like professionalism and skill. If a website is hard to use, they might think it isn't up-to-date with its technology. If you don't know what is vital to the esthetics of your design, find out. Researching to find out what matters to people can help you in your design efforts. Our Emotional Signature® research can help you discover your customers' underlying wants and needs to point you in the right direction with your visual appeal. To discuss this further contact us at www.BeyondPhilosophy.com About Beyond Philosophy: Beyond Philosophy help organizations unlock growth by discovering customers' hidden, unmet needs that drive value ($). We then capitalize on this by improving your customer experience to meet these needs thereby retaining and acquiring new customers across the market. This podcast is produced by Resonate Recordings. Click here find out more.
As workers and their families struggle with loss of income and uncertainty - U.S. policy makers scramble to find a way out of a downward economic spiral. But will efforts to re-open the economy cost further loss to livelihood - and lives? We were joined by John Quelch - Dean of the Miami Herbert Business School at the University of Miami.