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What if the future of higher education depends less on old systems and more on curiosity? I speak with John Frost, vice president of marketing and enrollment management at Doane University, about his path from basketball dreams and local news to student recruitment and educational leadership. John shares how storytelling, liberal arts education, strong relationships, and applied learning can turn natural talent into career skills. We also explore AI in education, college costs, financial aid, trade schools, and why higher education is changing rather than fading away. You will find a hopeful look at student success, lifelong learning, and the human support that helps people become unstoppable. Highlights: 04:58 - Why student opportunity matters more than campus image. 12:22 - How one conversation can change a student's future. 16:51 - Why respectful disagreement keeps curiosity alive. 24:55 - How applying knowledge creates real impact. 36:28 - Why AI should support learning, not replace it. 55:12 - How higher education will keep shaping future leaders. About the Guest: How one storyteller–turned–strategist is transforming the way America thinks about college. Meet JOHN FROST, the enrollment innovator on a mission to rebuild faith in higher education. As Vice President of Enrollment Management and Marketing at Doane University, a four-year public university, John is rewriting the playbook on how colleges attract, inspire, and serve the next generation of learners. Before he led campuses, John led with a camera, as a reporter, editor, and photojournalist covering real human stories that shaped communities. That same instinct for truth and connection now drives his work in education, where he helps institutions move beyond numbers and focus on what really matters: student purpose and success. With nearly two decades of experience across Metropolitan Community College, Southern Illinois University Carbondale, and Doane University, John has guided organizations through shifting markets, declining enrollments, and cultural change. His leadership has sparked bold conversations around student engagement, workforce readiness, and the evolving value of a college degree. John's voice bridges two worlds, media and academia, helping audiences understand not just why college is changing, but how it can thrive again. Ways to connect with John**:** - Facebook link: https://www.facebook.com/DoaneUniversity/ - Instagram link: https://www.instagram.com/doaneuniversity/ - LinkedIn link: linkedin.com/school/doane-university/ - X link: https://x.com/DoaneUniversity - YouTube link: https://www.youtube.com/user/DoaneCollegeNE - Website link: https://www.doane.edu/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson 00:04 What if the biggest thing holding you back isn't what's in front of you, but rather what you believe? Welcome to Unstoppable Mindset, where inclusion, diversity, and the unexpected meet. I'm your host, Michael Hingston, speaker, author, and advocate for inclusion and possibilities. This podcast explores how the beliefs we carry shape the way we live, lead, and connect with others. Each week, I talk with people who challenge assumptions, face adversity head-on, and show what's possible when we choose curiosity over fear. Together, we focus on mindset, resilience, and the small shifts that lead to meaningful change. Let's get started. Well, hello everyone, and welcome to another episode of Unstoppable Mindset. Today we're going to have a lot of fun. Today we're going to talk to John Frost. John is an interesting kind of guy. He's a higher education strategist. He is the vice president of marketing and enrollment management at Doane University in Crete, Nebraska. And before we started, we were just talking about the weather. We're recording this on the 10th of March, and he said he's in the about 60. We're 60-eight, going up to 70-three here, so maybe spring is finally coming. We can hope. I remember once when we were still living in New Jersey. It was May of 2001. We thought the spring was here, and we got a bunch of snow one afternoon or one evening in New Jersey. Yeah. Well, the next morning, so where I I took the dogs out when we lived in New Jersey, we had to I had to actually walk down a hill, and the next morning, some of the snow started to melt, and that night the whole hillside was as slick as glass because the ice there the snow froze, so it was ice. John Frost 02:10 Oh my goodness! Michael Hingson 02:12 And so what I did was not walk down the hill. I went. I put my snow boots on, and I and I made it down once and came back up. I said I'm not doing that anymore. I had a long flex leash, and I put the long leash on each dog separately, and let them go down the hill. And I stayed at the top to make sure that they didn't slide. John Frost 02:30 It sounds, hey, I like that. It sounds like you're a great strategic person because you came up with a game plan to allow them to go down up and down the hill. Michael Hingson 02:39 Yeah, I certainly wasn't going to go down that hill with him anymore because that was too scary. John Frost 02:43 Yeah, that's dangerous. Michael Hingson 02:45 Well, John, welcome to Unstoppable Mindset. We're glad you're John Frost 02:49 here. Hey, I'm happy to be here, and thank you for allowing me to be on your platform and taking time out of your day. And I'm looking forward to the great discussion that we're going to have. Michael Hingson 02:57 Well, and taking the time out of your day, we appreciate that too. So it's it's 2o'clock there. So by the time we're done, it's going to be time for the afternoon coffee break. John Frost 03:06 Hey, hey, good call, great call. Michael Hingson 03:10 Well, tell us kind of about the early chon growing up. Yeah, that's fun to start there. John Frost 03:15 Yeah, that's a great question. So one of the things I always like to share with people is that when I was a young man, I wasn't planning to go to college to work at a college. That wasn't the game plan. If anything, just like a lot of young, especially young boys growing up in North Carolina, we want to grow up and play basketball. And I thought I was going to go to the NBA, and we all know the greatest basketball player of all time is Michael Jordan. He's from North Carolina, so we all dreamed of that dream. But you know, I played sports growing up. I was fortunate enough to to get an athletic scholarship to go to college, and went to college. Didn't really know exactly what I was going to do already. Well, I finished at Wayne State College, and got my bachelor's degree there. But you know, while I was there, I figured out like, okay, I'm not going to the NBA. What I'm going to do, and so somebody, somebody was like, hey, you know, John, you don't mind, you know, connecting with people, having conversations. You don't, you're not, you're not afraid to talk in public. Maybe you should think about going into broadcasting, and so that's what I started to study. And so I was fortunate enough to get a communications degree, and then I was from that point I went and worked in local news for about four years. So I was able to be a reporter and a photojournalist and an editor, and was able to connect with a lot of people and tell a lot of stories, but the unique thing about doing news is that the only opportunity you have with the story is just to share it. Right? You can't really impact it. And so, one of the things that I appreciate about higher education is that when I transitioned to higher education after four years in local news, I realized. I had the ability to impact the story, so it wasn't just about sharing the story of the individuals that I serve. It was about making their stories a little bit better through education, and so I started my career in higher education as a recruiter, worked my way up, worked at you know for profits and private schools and state schools, colleges and universities, and and now I'm fortunate enough to be the vice president at Doan University, and I've been here for about three years. So that's kind of like a little snapshot of my story. Michael Hingson 05:28 How long were you in broadcasting? John Frost 05:30 For about four years. About four years, Michael Hingson 05:33 sir. And then you went to the schools, huh? John Frost 05:35 Yes, sir. Yes, sir. Michael Hingson 05:36 Wow. So you went. So where did you where did you start, and what kind of colleges did you did you go to all over the country, or what? John Frost 05:46 Yeah. So what's funny is when I started my career in higher education, I started out as a recruiter, and I was working for a for-profit institution. And here's a unique thing: the school that I worked at was in a strip mall, so you could go to Sears and look at a lawnmower, and you can go to Verizon and get a phone, and you can go to the Slurpee shop and get you a slushie, and then you come talk to me about about college. And one of the things that taught me about working at a college in a strip mall was you really had to get to understand the students, and it wasn't about all the glitz and glamor that you may think about a traditional college. It was still about the opportunity. It was about the dream, and that's what I learned when I first started out as a recruiter: is being able to help somebody to make their dream into a reality and having those great conversations. Michael Hingson 06:38 How did you learn the art of storytelling? What what is it that that caused that to happen? Because it sounds like it's kind of natural for you, but did you learn it growing up or what? John Frost 06:49 Well, you know what? That's a great question. One of the things I like to share with people is the art of dialog, right? Just discussion, engagement, and growing up as a kid in North Carolina, we didn't have too much, but we always was able to run our mouths. Right, we was always able to talk. We was always able to talk about what we did or what we didn't do because, as you know, back in the day, we didn't have camera phones. We didn't. We didn't have all this technology that captured everything that we did. And so, when you would when you would you know get somebody's attention, you had to hold it. You couldn't just say, "Hey, I played basketball and it was fun. It would be like, "Hey, I played basketball and I did this move, and this guy tried to guard me, and I blocked the shot and I did this. Or even if you went down the street because your mom wanted you to go get a you know a gallon of milk or a carton of eggs, that was the story behind it because you got chased by a dog and and or whatever. So I think the the the art of storytelling is just something that's natural to the human spirit. But then also not just talking about your story, but being able to understand somebody else's and and being able to connect with them because if you talk to people long enough, you'll find a connection. Michael Hingson 08:02 Yeah, did did your parents encourage storytelling, or did they think about that at all? John Frost 08:07 You know, that's a great question. My dad was probably one of the greatest storytellers I ever met. He was, I mean, the stories that he would tell me about how he grew up, the things that he experienced. I mean, even though he may not had a photo, even though he may not have had like video, he can get you to where he was at, and you could and you could see it. I mean, my dad was a was a guy that could tell you a story, and he'll tell you about hey, because he grew up around a bakery, and he would tell you how the bread smelled. So no matter what the story meant, he would always start off well. You know, I grew up by a bakery, and this is what it smelled like. And and and you would get yourself to that point. And so I would say, if I if if my ability to tell the story, I would say I got that from my dad. Michael Hingson 08:54 Yeah. So it it was something that you learned. Now, are there other kids in your family, or just you? John Frost 09:00 No. So I'm fortunate enough to have. I'm the youngest out of four, so I have an older brother. I had an older sister, and I have another older sister. But unfortunately, she passed away probably like 16 years ago. So, yep. But so it's just three of us now. But but yeah, you know, I was the youngest, so I was the one that's always causing trouble. Michael Hingson 09:24 Well, gives you something to do in your free time. Yeah, exactly. Did did the other two also grow up to tell stories and and appreciate John Frost 09:35 it? Yeah, they was they grew up to tell stories. They couldn't tell them as good as I could, though. But no, my brother he he spent 25 years in the military in the Air Force, and was a Persian linguist, and so he has some really cool stories about his travels in the military. He still works for the military right now as a civilian, and my sister. She works in behavior science. She helps with social work and things like that. And my oldest sister, she helped run her own business before she passed away. Michael Hingson 10:10 Now you were in the military for 24 years. John Frost 10:12 No, my my brother. My brother was okay. I wasn't Michael Hingson 10:15 sure. Okay, great. Yeah, my brother. That makes more sense. Time. Yeah, yeah. No, John Frost 10:18 no. He he decided to take that route. I didn't. Michael Hingson 10:20 Cool. Well, but you're going to claim credit for being the best of the three in storytelling. John Frost 10:26 Absolutely. There you go. Michael Hingson 10:29 And and how would they react if they heard us talking about that? John Frost 10:32 It don't matter. They're not on the call, so it's all good. Michael Hingson 10:37 Good point. Can't can't argue with that. So you. you, so you were in broadcasting for four years, and then you went into to different things in higher education. Why did you end up going into higher education? You know, why didn't you continue in broadcasting, or what happened? John Frost 10:57 Well, you know, I love broadcasting. Don't get me wrong, and it was it was. But I always say broadcasting is a is a very unique career path. You always running and gunning, and I worked here in Lincoln, Nebraska. So you know you doing snow stories, you doing Husker football, you doing things about the budget, things about whatever the government the governor is saying, and at some point, I know for me personally, it was a guy that I ran into who who done what I did when I was in news for 30 years, and one of the things that he had shared with me was don't get jaded, don't go to a story and it's just another story. Don't forget the the human approach. Don't forget the people that you're talking about. And he said the mistake that he made was again he did this for 30 years. He said he he got he stayed in the business too long, that it was just another day. It was just a job. And when he shared it with me, that made me have a lot of time for reflection and thinking about okay, so what is it that I really want to do? Even though I love the broadcasting field, it was always on the go, which I loved to do. I said, "Is there something else for me to to do? And I didn't know anything about higher education, you know. To be honest with you, sir, I did not. Other than I went to college, that's about good as it was. I didn't understand the business. Yeah, yeah. I didn't know the business of higher education and things like that. But anyway, you know, I remember back in the day, I just was curious and looking at some different options, and I happened to apply for a recruiter job. And when I went in for the interview, they said, "Hey, you know, your job is to have conversations with people and try to get them enrolled in school. I was like, "Well, that's simple enough. I don't have to be out in the cold, you know, covering snow stories anymore. And I'm from North Carolina, so I don't have to worry about covering Husker football no more. And then, you know, I get to really make an impact. So that's all it was. It was just, you know, I was still a young man. I was still looking to find my way, and I was fortunate to find higher education. Michael Hingson 13:04 So, when you did recruiting, what what's a favorite story and success that you had at recruiting? John Frost 13:10 Oh, thank you! I love when people ask me this question. So, I always share in my colleague Andrew's in the room with me, helping me do this podcast, and he's probably heard this story like 13,000 times, but you know, Michael, the best story that I like to share is the story when I was a first, and I started out as a recruiter, not really knowing what I was doing. But I had a conversation with a young lady. She was a single mom, and she was a single mom, and we went through the whole process of talking about her goals and her dreams and how we can help, but then as we was kind of finishing up, you know, kind of getting towards the end of the process of the conversation, started getting teary-eyed, and so my first thing is like, oh my goodness, what's going on? Why is she getting teary-eyed? Like, what did I say? What did I do wrong? And then you know, I paused there, and she looked at me, and she said, "You know, you're the first person ever tell me that I can accomplish this goal. You're the first person ever tell me I can do this. And right then and there, sir, that's when I realized what the opportunity I had in front of me is that she went on to get her degree and went and get a master's degree, but with whatever was going on in her life, that was a that was a game changer, and I was happy and fortunate enough to be a part of that. And so that's when I realized what I get to do for recruitment, and I never forgot about that. And and when people ask about why we're successful in doing the things that we're doing, I think you never forget that that it's not just a job. It's an honor. It's a privilege to get to change people's lives through education. Michael Hingson 14:47 You know, going back to what your your friend in the the media for 30 years said, I I agree with that. I have been a speaker now for 24 years, and my belief is it's it's. Never about me. It's about what I can do to be involved and enhance what goes on at an event where I'm invited to come and speak. And I I spend time asking the event organizers what kind of messaging do you want? What can I do? How can I best be of of help to you in making this event as successful as possible because I know there are so many speakers who think it's all about them and and it's not it's it certainly isn't for me so I hear what you say about him saying don't ever let yourself get jaded because that I can see how it could happen, but but I've always just believed that's that's not the way to go. You know, we've got a lot of things going on in the media, and in in our country today, and I talk to so many people who say I don't even watch the news anymore because it just upsets me and so on, and and I say, look, one of my basic philosophies is: don't worry about what you can't control. Focus on what you can. That doesn't mean you're not aware of the other stuff going on, but you don't have to let it affect you because you're not going to be in a position to really control it. Actually, you can once every four years, and that's at the ballot box. But John Frost 16:16 yeah, Michael Hingson 16:17 but but the bottom line is, you can you can still watch the news, but you can choose not to let it affect you and drive you crazy, and and I think that's so important. And you know, all of the all of the presidents lately have all done things that were productive, and they've done things that weren't productive. And you know, we can't. I I I love to say I'm an equal opportunity abuser, which is why we don't talk about politics much on the podcast. But you know I remember so much when the when Barack Obama was about to be inaugurated as president, and I was watching the Letterman show one night, and and Letterman was bemoaning the fact that it's going to get boring around here. We're not going to have a president to pick on anymore. We got a good guy coming in, so you know you knew where he stood. But you know we can't we can't tell the jokes. Well, you know that didn't last very long, but that's okay. But we have control over what we let affect us. It doesn't mean that we don't need to be aware, but we can control whether we allow it to affect us and bother us or not. And I think that's part of the whole art of conversation because we're in a world where people don't want to talk to each other. If you don't believe what I believe, then you're wrong, and and that's just not the way to do John Frost 17:39 it. No, I agree 100% and that and that's one of the things I like to tell people about the how important a college campus is. It's one of the few places still on the planet and in our country where you can agree to disagree, and it's okay. It's called class, right? Yeah. And so, and and you can have different conversations. You can you can share different perspective. The one thing about I think sometimes when we leave college that we forget is that we forget the ability to still be curious, right, and still want to learn and still want to understand. It's not about being right; it's about getting it right. And so I think that's one of the most powerful things that happens on a college campus is that you still are somewhat not forced, but you encourage to engage with people from different walks of life for different perspectives and things like that. So, really good point, and I think it just feeds into what we do here on a college campus. Michael Hingson 18:36 Do you find that that's true across colleges that people are still able to to participate in the art of conversation? John Frost 18:44 Yes, one of the things that one of the things that I've been fortunate enough to do, especially in my role, and I've done it at every school that I worked at, is that I like to sit in the classroom. I like to go to the classes to see what's going on, and I'm telling you, and it never fails. I mean, there's a lot of opinions and thoughts about the future and about the current generation and the future generations, but man, their thought patterns, their ability to kind of have different discussions and conversations. I mean, it's 10 times better than it was when I was that age because they do have access to so much information, so they they can construct a really great argument. One of the things that you see in the classroom is them being able to know how to learn how to deal with disagreement, and so that's been taking place. But yeah, I think the art of conversation is still profound, and I think it's still being encouraged in our classrooms by our faculty members. Michael Hingson 19:44 Isn't it great when you're in a classroom or you're either involved or observing a conversation, and someone just comes up with something incredibly-and I don't mean this in a bad way-but unusual or profound that you never thought of, and maybe the other people hadn't thought of. That's the whole issue with thought patterns, and people just come up with unique things that make you go off in different directions. John Frost 20:07 Yes, yes, it's a beautiful thing. Michael Hingson 20:09 Fun, yeah, John Frost 20:10 fun. It's a beautiful thing. That's what I say. It's a beautiful mind, right? I mean, it's it's that's what we should be doing, right? I always say we're not here to to do this on our own. We're here to to do it together in different ways by conversation, by engagement, by agreeing to disagreeing. Sometimes when somebody disagrees with you, it challenges you to think a little different to make sure what you're saying is: Do you really believe that, or you just saying what you think you know, right? And so I think it's a beautiful thing, Michael Hingson 20:40 and I think it's great when professors contribute to that and make you think in different directions, and you don't even need to know what what they actually think about whatever. Although I'm sure that that usually comes out as as time goes by. But still, if they make people think, then that's a good thing. John Frost 20:59 Yes, yes, Michael Hingson 21:01 it's so important to do, and I think it's important that that all of us do that. I know I had an academic advisor who spent lots of time with me. He was the dean of physical sciences, actually. So I'm not quite sure why I got Dr. Rhinos. He was the discoverer of the neutrino, but I did, and and he he and I had a lot of interesting conversations, and I hope I challenged him too. But he certainly challenged me in terms of some of the ways that that I thought about things, and sometimes we agreed, and sometimes we didn't necessarily agree. But what a what a neat guy, and and it's so great to have people that that basically are in their own way philosophers in whatever they do. John Frost 21:47 Absolutely. Speaker 1 21:51 If you enjoy Unstoppable Mindset and would like to help us continue bringing these conversations to you each week, we've created a way for you to support the show, your contribution helps us cover production costs and continue sharing stories, insights, and ideas that inspire people to live with purpose and possibility. If supporting the podcast feels right for you, you'll find the link in the show notes. Thank you for being part of the Unstoppable Mindset Community. Michael Hingson 22:24 So, what did you do after recruiting? How long did you recruit, and what did you do after that? John Frost 22:30 Well, I mean, I was fortunate enough to to always get promoted and move up, but I'm always recruiting. I always tell people I'm always selling because we're always selling the opportunity of education. I don't, whatever role that I may have, if it's a director or if it's a assistant director or vice president, I feel like the most important role that I have is being an educational advocate. At the end of the day, I know a lot of people have their opinions about higher education or about education in general, but the one thing that I always challenge them with is that education is one of the still one of the real resources that still can change people's lives. It's it's still one of those things. People say, "Well, well, why should I do this and why should I do that? Because it works. You're looking at it. If I mean, if it wasn't for higher education, I probably wouldn't be here. I don't know what I would have done, but because of higher education, just like I mentioned at the beginning of our conversation, it provoked me to think differently about my own skill set beyond just athletics. It was about some of those soft skills, and and hey, John, you naturally don't mind conversating with people and and and talking. Like I didn't know you can get paid to talk. You know what I mean? Like I didn't know that was an option. That wasn't on the bingo card. So, but if it wasn't for education and having those conversations, as we as we talked about, I wouldn't have known that that was an option. And so, at the end of the day, I mean, I'm just a country kid from East Winston, North Carolina, who wanted to be a basketball player. Instead, I turned out to be a guy that's an educational advocate that probably did more in this role than I ever would have done by shooting a basketball. Michael Hingson 24:15 Couldn't get Michael Jordan to come and give you a few pointers, huh? John Frost 24:18 Nah, he he didn't have time for me. You know, maybe he can do that to my sons or somebody, but now he ain't have time for me. Michael Hingson 24:24 Well, you know, that's that's okay. You could have always you could have always gone off and tried to get Magic Johnson or Larry Bird. John Frost 24:31 Yeah, that's true. That's true. But I'm a Mike guy. I'm a Mike guy. Michael Hingson 24:34 Yeah, yeah, yeah, and whatever. That's that that works well. So you you've always been promoted. You said you've been at Doane for three years. Where were you before that? John Frost 24:47 Yeah, so I was fortunate enough to work at College of St. Mary, which is the the undergrad program was for all females, and the graduate program was inclusive of everybody. So I worked there for a few years, and then before. There, I was at Southern Illinois University in Carbondale, in Illinois, and that was a great experience as well. And then several other places, like I said, I worked in community colleges, and and then also some private schools throughout the Midwest. And so, been a lot of different places, learned a lot. Every school is different, but they also the same. That's why I tell people because they're the same because they all are trying to do the same things and trying to help people get their educational credentials and opportunities. But they're different in how they go about it. They all have their own character. They all have their features and benefits, and they all have all have their own unique stories. And so, again, it it it ties into our discussion about stories because every person that walks one of those university halls are going to be able to have be part of that overall story of that university. Michael Hingson 26:01 I like one of the things that you said. You learned a lot. You you are always learning, and I think that's so important because the reality is you never know when a new nugget of knowledge will come and be profound and hit you right in the head, and you take it and run with it. But learning a lot is so important. John Frost 26:18 Yes, yes, and and I will piggyback on that is, you know, and something that I try to tell the people I serve and also my kids, you know, information is power. It's power, but information with application allows you to have impact, and so it's great to have the information, but if you're not applying it, then it's not going to be useful, right? Yeah. So even though we all are learners, once you learn something, the question would be, how will you use it moving forward? Michael Hingson 26:49 Yeah, and that's and that's an important part of it. It isn't enough to let it build up inside of you and have all this information if you're not doing something with it. What good John Frost 26:58 is it? Absolutely. Michael Hingson 27:00 And and information and knowledge changes over times. Things that maybe 30 and 40 years ago people studied are so commonplace today because there's so many new things that you know we we evolve. John Frost 27:14 Yes, yes. I always tell people, you know, 40 years ago they used to smoke in airplanes, right? Yeah. At some point, somebody figured out that wasn't a good idea because they got new information. Right. So I agree 100% to what you said. Michael Hingson 27:30 I think one of my best best examples of information is for years the movie Airplane wasn't shown on airplanes, and I flew on a flight once, and then they showed it. I was going, I can't believe it, but they're showing airplane on an airplane. That was great things people do, but but yeah, I hear what you're saying. Yeah, for for years people smoked on airplanes. They had a non-smoking section where I always sat, but still, it's great that there's not smoking. Although they still haven't totally done away with liquor on airplanes, and I've I've seen some people who've gotten pretty exposed to having a number of drinks on an airplane. I was on a flight with one guy. It was a morning flight, actually. We're flying from Ontario to Dallas, and I had gotten upgraded, so I was sitting next to this guy. He ordered a double vodka tonic, and he had nine of them. But by the time we got to Dallas, John Frost 28:26 oh wow! Michael Hingson 28:27 And I'm oh wow, my gosh! I don't know how he got off the plane, but he did. But I'm just, I guess the body adjusts. But I didn't even have one, you know. I'm whatever. Oh John Frost 28:39 my goodness! He must. He must be either either really excited or really nervous, one of the two. Michael Hingson 28:43 I don't know, one of those something, but it was pretty fascinating because he just kept ordering them, and and the other part about it was they kept bringing them. So, wow, yeah, ah, well, the world is a funny place. John Frost 28:58 It is. Michael Hingson 28:58 So tell me a little bit about Doane College, and and I know it's a liberal arts college. So tell me about that. But tell me about Doane. John Frost 29:05 Yeah, Doane University. Doane University. Michael Hingson 29:08 I said college. I'm sorry. John Frost 29:09 No, no worries, no worries. We've been around for 153 years. You don't. You don't Michael Hingson 29:14 sound that old. John Frost 29:15 That's a good one. And we have undergraduate programs. Have about 30-five undergraduate programs. Education was what was built on, was built on again educating the community, educating future leaders, and that's one of the things with our president of the university is that we build leaders. That's one of our mantras that we that we stand on. At the same time, we have opportunities for online, in person, hybrid. So we have a lot of different modalities. We also have graduate programs within business and education, leadership. In addition to that, we have Open Learning Academy. Which that that platform is built for students that may even go to other schools that are looking to take additional courses to get into medical school or some type of additional schooling, but they may not have the the right classes or skills yet, so they take those courses with Open Learning Academy, and we have a lot of non degree seeking opportunities, certifications. So Doane is just is one of those schools that's a leader in building the future. It's a leader in trying to think differently. It's it's a organization that's that's embracing the things that are changing in our society. We don't run from those things. We run we don't run from them. We run to them because we want to be the the leaders in making the world a better place, but also being able to solve problems, be able to have innovation and enhancement to the human experience, and that's what we do. So I can go on and on, but Darwin University is a wonderful place. We have the Crete campus here, which is our main campus, and then we also have class offerings in Lincoln, Nebraska, and also in the Omaha metro area. And then, as I mentioned, online. Michael Hingson 31:12 Where is Crete? John Frost 31:14 Crete is about 40-five minutes away from the state capital of Lincoln, Nebraska. Lincoln. Michael Hingson 31:19 Okay. John Frost 31:20 Yep, and it's about an hour away from the the largest city in Nebraska of Omaha. So that's where it's about at. So it's it's more on the eastern side of the state, but it's a great place to come and and get your education. Michael Hingson 31:35 So it's a liberal arts college. What does that mean exactly? John Frost 31:39 Oh, that's a great question. So the one of the things about the liberal arts is that it's a holistic view of the human experience, right? It's not just hey, I'm learning something just to learn it. It's not just focus on a physical or medical perspective. It's a overall leader, I would say, human experience, so you're not just going to come to school and focus on just your program. You're going to come to school here and get an education in the classroom and outside of the classroom. You're going to study some different things. You're going to do some worldly things. It's going to be hands-on. So the liberal arts is really big because we feel like that's what's missing. I mean, unfortunately, in higher education, sometimes people just want to get the degree and go on with their lives. We want to make sure you understand the degree that you have and how you can utilize it in a multiple of ways beyond just whatever the whatever the program was that you got your degree in. Michael Hingson 32:39 I had the pleasure last September 11th of speaking at the Massachusetts College of Liberal Arts, and I had never actually heard of MCLA, but until they they reached out to me, but it was it was kind of fun and and very enjoyable. And people asked really good, well-rounded questions when we had some Q and A sessions, which I always really appreciate. It's it's good to really get people who are are thinking, and so it was a lot of fun. John Frost 33:06 Awesome, yeah, that sounds great. Michael Hingson 33:08 Yeah, they wanted to do something around September 11th, and we did. So John Frost 33:13 yes, Michael Hingson 33:13 I I can't complain about that at all. It was um a it was a little bit of a challenge to get to, because it was the the nearest airport is Albany, and it was like, well, about an well an hour hour and 20 minutes away. But but we got there, so it worked out. So I I but I enjoy the the whole concept of what liberal arts colleges are about. I think it's important to deal with your degree, but I think it's important to also, as as you say, get a more rounded understanding and learn how to use the degree and learn to use the skills that you get. John Frost 33:48 Absolutely, absolutely. Michael Hingson 33:51 Which I think is so. What sets Doane apart? What makes Doane unique? Maybe from a lot of other places. John Frost 33:58 You know, I get that question a lot of what separates Don, and I think it's it's beholden to the individual that I'm talking to. The one thing about Don is I think that separates us from everybody else. It's not about telling somebody what they can't do. It's about figuring out how they can do it, and that's what Don does with us being a small liberal arts college. We're very hands-on, and I know a lot of colleges say that, but we're about relationships. We're not about being order takers. We're about being dream makers, and that's just as simple as I can make it. If you come to Doane University, you're not just coming just to go through the process and and go through the ups and downs of being a college student. We're trying to make sure that you understand what it is that. Because here's the thing: majority of the students that start sometimes don't know exactly what they want to do. I mean, we have a lot of students that start college and they're undecided, and so what. We like to make sure that we do is build that relationship, understand that particular student, and then come up with a game plan to get them to where they want to be. And I feel like that's what we do. We're not just going to say, "Hey, I'm interested in criminal justice, or "I'm interested in nursing, or "and we just say you go, yeah, go ahead. We have that good luck. God bless. We're going to say, hey, you know what? Tell me more about that. Why are you interested in in nursing? And again, one of the things I used to always use when people say they're interested in nursing, I'll ask these three questions. I ask these three questions. First question: Are you afraid of blood? Right. Michael Hingson 35:35 Good point. John Frost 35:36 Second question: What would you do if I vomited right now? Would you be the person that run, or would you be the person that help? And the last question: How do you feel being on your feet for 12 hours a day? Michael Hingson 35:46 Yeah, John Frost 35:47 right. So by the time I get through those questions, I kind of have a good understanding exactly if they are want to be a nurse or not. But then the follow-up question, which is the most important question, Michael, is tell me why do you want to be a nurse? Well, I want to help people, and so, granted, sometimes just like I mentioned about my story, sometimes you're limited on what your options are. So even though somebody wanted to be a nurse because they want to help people, but they may not be a good fit. However, we can show them, hey, there's a variety of ways that you can help people. It may not be nursing, but here's some other options that we can look into, and that's what separate us. That's what we do. We have a conversation, and we don't rush that conversation. It's just like what we're doing right now. We get to know each other, and we get to help. For by the time they walk across that stage, they're excited about that degree they have in their hand. Michael Hingson 36:37 That's great. I every every year I I just always make it a habit to get a physical, and there usually blood draws as part of it. And it's so fun to go in and when I sit down and they're getting the needle and everything ready to do the blood test, I say, now I just have to ask, what are you going to do if I can't stand the sight of blood? I've had a couple who fall into the trap, and then they finally figure out. Oh, this guy's blind. What's he talking about? Oh gosh. But you know, I guess I'd probably be a good nurse. I can I can answer those three questions. But you know, things things happen, and you know, you got to do what you got to do. Well, absolutely. So right now, higher education, like I think so many things are, is going through some some major changes. We're seeing so many technological advances. So higher education is being challenged to adapt faster because so many things are happening. We haven't even talked about AI, but how is Doane responding to all the the new and sometimes innovative ways of of dealing with education and and helping students progress. John Frost 37:51 Yeah, it's just like I mentioned. We embracing all the new changes. I mean, one of the things that Doan is doing is really embracing AI, looking out, looking at how do you teach the future about AI? How do you utilize it? How do you harness it in a way that it makes it something that it's a resource? It's not a shortcut, and and and use it as a prompt to again, as we talked about earlier, to to create curiosity, and it's just like I mentioned before, you know, yeah. There's conversations about higher education, but as I mentioned, I would put higher education up against any other industry about how it changed society. Like I said, it works; it changes people's lives. You have people that come from all over the world to get a college education, right? Because they know it's something that they need to have to be able to move forward in their life, and also to amplify and enhance their abilities that they have. The one thing that I say about college is that it takes those natural talents and make it into a marketable skill set, and so that's what we're doing with the rhetoric and the conversation about higher education, is it worth it? Should people still do it? The one thing that I've always said is like maybe you may not be the student that starts college right out of high school, but at some point in time, you're going to have to get some additional training. At some point in time you're going to have to go get some additional post-secondary education just to be able to progress in life, because as we all said, you know, with AI, different things with technology, different ways of thoughts, being able to work with different people-that that's what a college does, and and that's what you are investing in. That's probably going to be one of the best investments that you're going to have in your life. Michael Hingson 39:40 Do you find that there are some people who still do, or who just do treat AI as as a shortcut and try to use it to circumvent doing the real work that they need to do? John Frost 39:53 Absolutely, but I think that tells more about that person than AI. Yeah. Right. Michael Hingson 39:57 Oh, I agree. I agree. One of one of. My favorite comments about AI is back in I think it was 2022 around Christmas time. I was at a family gathering and there were a couple people there who were complaining about AI, and then teachers are so frustrated because students just write their papers using AI and you don't know that they're learning anything and. and I I popped up and I said, "You're approaching this all wrong. Let if a student wants to use AI to write their paper, let them write their paper. But what the teacher should do is collect all the papers and then take one period and call each student up to the front of the class, right in front of everybody, and give them a minute to defend their paper. John Frost 40:44 Yes, without the paper, Michael Hingson 40:46 you know either they know it or they don't, and you're going to find out very quickly who really did the work and and who didn't, and people who didn't are going to catch on pretty quickly that that doesn't work. John Frost 40:57 Yes, and isn't it funny that when you think about education, when you think about the philosophers from back in the day, you know you had some philosophers who thought writing was the wrong thing to do, right? Because they they they they would get up and just have these lone soliloquies about what they know and and challenge things. So I think it's funny that with AI allowing us to write, it's going to make us be more verbal and have to articulate our stance and perspectives on things a little bit more. So I think it's fascinating how there's a full circle approach because when you first start thinking about education and those things, it wasn't about writing long solitarys about things. It was about being able to get up and and articulate it, and so I think to your point, I think that's what is going to somewhat force us to do is people be able to get up and to defend what they're sharing with other people. Michael Hingson 41:54 Yeah, and if they're and if they're smart, they'll do it right. Yes, I've I've used AI in writing articles. I'll I'll even ask it several times to write an article about something, and then I read through them. And when I find an idea or something that I think is great, I'll incorporate it into what I write Speaker 2 42:11 to to Michael Hingson 42:12 create the article. Well, I think AI is a great tool as far as it goes, but it is a tool. Yes, and it's never going to be as smart as I am, John Frost 42:21 no, and I don't mean Michael Hingson 42:22 that in an egotistical way. It just isn't. John Frost 42:24 No, and AI can only do what we teach it, right? Michael Hingson 42:27 Right. John Frost 42:27 I mean that's the thing. And and what's fascinating is that if you look at electricity, electricity was criticized when it first came out. You know what is this going to do? When you looked at the news, well, there was that Michael Hingson 42:39 that dumb guy who sent his kite up in the air and finally shocked himself. Yeah, exactly, John Frost 42:43 Benjamin Franklin. Yeah, so I mean, throughout history, every new thing has been challenged, and it has been told that it was the beginning of the end of the world. And but you know, 1000s years later, we're still here. Michael Hingson 42:55 Yeah, but as we all know, the Earth is flat. There is still a flat Earth society out there, and they come up with pretty creative things to try to convince people the world is flat. So there you go. Yes. Ah, well, but you know, I think it's a great tool, and people will find ways to use it and use it effectively, and that's what should happen. What about higher education in general, why is, to some degree, it declining, and how do we deal with that? John Frost 43:26 And that's a great question. I'm not sure when people say that. I'm not sure if higher education is declining. I just think people are, aren't doing the normal trend of just coming to higher education straight out of high school. I think that's where the. I think most people are doing education. They're just doing it a different way. I mean, are people going to trade schools? Yes, but everybody's not going to be able to be a plumber or electrician or anything like that. I think it's not declining. I just think it's changing. To be honest with you, I just think people are looking at it from a different perspective and utilizing it, and and that's what it should do. I mean, it should not stay the same forever. And so that's why I'm fortunate enough to be in this industry because I get to be part of that conversation and process of what it's going to look like for my kids, what it's going to look like for my grandkids. To be honest, if we're doing the same things they did when I was in college, we're doing something wrong. Yeah. And so I think it's changing. I think humans are changing, and I think that's what's so exciting about what's happening in higher education right now. Michael Hingson 44:28 One of the big problems, of course, though, with higher education, and I'm I'm assuming I may be wrong, but more now than somewhat in the past is is the cost. It's getting more and more expensive to do, and I don't know whether that's a relative thing or an absolute percentage-wise. You can prove that it's more expensive, but still, how do you deal with with the people who say it's just so much more expensive to go? John Frost 44:51 Yeah, no, that's a great one. And and I think it depends on what are you looking for, right? I mean, everybody is. Looking to go to X Y Z University. I never Michael Hingson 45:03 go to X Y Z anyway. John Frost 45:05 I mean X Y Z because A B C is probably better. Yeah, exactly. But the the thing is, is understanding what is your. It's just like anything. It's an investment, and if it's an investment, it's what is your financial ability to to work towards that investment, and that again goes back to our conversations with the students that we serve, is them understanding what does it cost to come to Doane University, what does it mean to invest in Doane University, and how does that return looks like once you're done here at Doan University? The one thing that I always would tell people, I can't guarantee anything, but what I can guarantee is that you're going to do a lot better with a degree than without it, because you're going to provide yourself an abundance of options that wouldn't be available if you did not have that degree. In which, because if you have those options, that's going to allow you to be able to create revenue for yourself, that then allows you to have additional options that wouldn't have been that you wouldn't have been to have if you didn't make that initial investment up front by investing in college. But like I said, with ever since I've been in this industry, the one thing that I've always stressed to the people that I serve is, you know, understanding your financial responsibility, understanding scholarships, understanding your ability to get scholarships, understanding financial aid, understanding grants, understanding there's a variety of ways that you can get support to support you to finance college, and so that's the main thing is being able to understand those options and knowing how to move forward with those. Michael Hingson 46:38 Do you think there are some people who are better off not going to a four-year college, or rather, let's just say higher education in general. They're more technical, and they should just do a trade school. Or do you think everyone should get a a full bachelor's degree at least in college? John Frost 46:56 Yeah, and as I mentioned, I think everybody deserves the opportunity for some post-secondary education. Not does everybody need to go to a four-year school or two-year school? No. If you put me in a trade school right now, I probably flunk out. That's just not my skill set, right? Me too. Yeah. So, but I do. That's one of the Michael Hingson 47:14 reasons I never go to X, Y, Z. But yeah, John Frost 47:16 you may be more of an A, B, C. You know, yeah, and so, but that's the see, but that's the that's the uniqueness and the joy that I get in what I get to do, is that I get to help qualify what are some of the best options for the individual that I'm working with and serving, and and being able to tell them, hey, I think this is may maybe a better option, or have you thought about these particular things? Because no, I don't think everybody needs to go to Harvard or everybody needs to come to Doane. But I do think if you do decide to go to Doane, you're going to have a wonderful experience, and you're going to be able to do some really great things. But no, I think at the end of the day, is what's best fit for you, and being able to understand those post-secondary education options. Michael Hingson 48:06 How does college, or how should college, work to help people not only prepare for that first career, but for careers, especially those that perhaps we haven't even thought of yet? And how do you do that? John Frost 48:19 Yeah, I think it comes down to like we talked about the curiosity. What are you naturally good at? I think the one thing that I've seen that I guess I I wouldn't say I've been disappointed, but I've seen a decline, is that I don't I don't see a lot of people who are dreaming or curious about what they're good at. It's almost like they're waiting for somebody to tell them what it is. I don't know if that's an online thing or what have you. But even even when I was a recruiter and I would work with young people, they would say, "Well, I don't know what I want to do. And I always say, "I don't care what it is. Take the top 10 things that you dislike. I don't. It could be basketball. It can be writing. It can be candy. It can be whatever. It can be great shoes, whatever, and take the top 10 things. And we have this thing called Google. I don't know if you heard about it, but and just plug those things in there. Hey, I love candy. Is there a career in candy? I love you know looking at shoes and and understanding shoes. Is there a career? I mean the the the uniqueness of information that we have now than we had 30 years ago is amazing, and so I I think that's what I've I've seen a decline. And the way colleges can help prepare people is to to allow them to be courageous and being curious, and and Michael Hingson 49:44 oh, go ahead. No, John Frost 49:46 and I think that's the thing that we want to do. But go ahead, I'm sorry. Michael Hingson 49:48 Do you think that there's so much access to so many things online? You mentioned Google, but just the whole concept of smartphones and and everything else. Do you think that that's. Sort of helping people do less real dreaming and imagination because they just expect everything to be spelled out right in front of them. John Frost 50:09 And I think it's to the eye of the beholder. You know, smartphones are not good for dumb people, right? So, but I think smartphones for curious people are a powerful thing. I can honestly say, and this is kind of off topic, but I wouldn't consider myself a cook about 1012, years ago. But if it wasn't for the internet, if it wasn't for YouTube, I wouldn't have learned how to smoke meat and do barbecue, right? Yeah. Because that wasn't something I did when I was a kid. It wasn't something I was even thinking about, but because I had a curiosity and I and I love barbecuing and I love smoked meats and I love grilling and things like that, I I learned because of my smartphone how to do all those things, how to prep the meat and how to marinate things and how to be curious about recipes and how to develop flavor profiles and all those things that I did not know about. If it wasn't for the the advent of having a smartphone to just look it up, like, hey, how do you how do you make pulled pork? You know what I mean, and just taking it from there. So I think I think again, smartphones are not good for dumb people. I'm not saying people are dumb, but I think it's powerful for curious people. And as long as you're curious, I think it can be a really great asset for you if you utilize it right. Michael Hingson 51:31 And I think that's absolutely true. I think it all comes down again to curiosity. It's great to have a technology so that you can look things up and and satisfy your curiosity, but what we what we do need to do is to try to work as best we can at encouraging curiosity at all levels and encouraging more people to be curious. And that's where I think the real challenge is because people think you don't have to really be curious because you can look things up, they they don't get John Frost 52:03 it. Yes, no, I agree 100, and that's why I say it depends on the type of person you are, right? I mean, if I mean, I don't spend a lot of time on my phone if I don't have to, but when I am curious about certain things, I can go to it and learn more about it and say, "Oh, this is what I need to do. And but if you was a person that was going to cut a corner or do shortcuts, you was going to figure out a way to do that anyway. It's not the it's not the resources you Michael Hingson 52:29 right, and the the time is going to come when you're going to regret taking those shortcuts because you didn't really imagine very well. And I, I always regarded the internet, dark web notwithstanding, as as a as a treasure trove, yes. Of course, I'm I'm waiting for someone since the Department of Justice and the Attorney General back in I think 2022 said that the internet is a true place of business, and so it falls under the ADA, and all websites have to be accessible. I'm just waiting for somebody to go off and challenge one of the dark web sites. That's probably not accessible. I'm waiting for that to happen. Take that before a judge, you know. But but still, but I I think that the internet and and so many things and ChatGPT and all the other large language model technologies are great because they really give you the ability to exercise curiosity, and I think that's so fun. John Frost 53:32 Yes, sir. Yes, sir. Michael Hingson 53:34 So, what's an example that you can talk about? Let's say from Doane about how industry and the college have collaborated to help in terms of education and showing people what they can really do. John Frost 53:49 You know, that's a good question. It happens every day. It happens every day. It happens every day when the first day of school to the last day of graduation. You're looking at the the ultimate collaborative effort of maybe hundreds of people for that individual to walk across that stage. Even though it's one name on that degree, it might have taken 100 people to get them there, from the advisors, from the faculty members, from the friends that they meet, from the from the from the from the coaches, from all types of different people that that one individual encountered to keep them encouraged, to keep them going. Always tell people, especially being here in Nebraska, when you go to school in Nebraska, one day you're gonna have a class that's at 8o'clock in the morning, and you're gonna wake up, and you're gonna walk out there. You're gonna feel negative 10 degree weather, and you're gonna first thing you're gonna think about is I can go right back in and go lay back down. But it's that encouragement of your friends. It's the encouragement of the folks that that are behind you that's gonna tell you you can make it to class. You can make it to class, and that's all it takes. And so I think the the culmination of all those things is what it is that we do. I mean, when that individual walk across that stage and they see grandma or mama or daddy or whomever screaming their name and yelling and all that, they went to class. They didn't turn back around and go. They lay back down. They stood up, and that's why they walk across that stage. So that's the greatest example I can give you, because that's what Dome does. And like I said, we've been doing it for 153 years. So it's not going to be too many places. It's not going to be too many things where you're not going to see a Dome graduate that's doing great things, not necessarily just for themselves, but for the organizations that they serve and and the people that they serve, and then for the greater good of the world. Michael Hingson 55:42 I don't know. For me, I had classes almost every day at eight in the morning. But the other part about it was, if I had a schedule for whatever reason where I didn't have a class at eight in the morning, I felt funny. I was so used to having classes then. I didn't know what you know. I I I I I did figure out I could go study and I could do things and and did, but still I love those early morning classes. That was me. But yeah, I didn't like those John Frost 56:10 early morning classes. No, I didn't like them. Michael Hingson 56:12 You didn't like them, huh? No, that was when Michael Jordan was looking for you to do basketball stuff. Where were you? But yeah, I I hear you. Well, tell me what's next? What's next for the whole future of higher education? Where is it going, or what do you see happening in the future? John Frost 56:30 We're just going to get better. We're just going to get better. That's all. That's that's that's what's happening. I mean, the unique thing about any college campus is that you you have the future in your hands with the people, the people that's going to be running corporations, the people that's going to be finding cures for certain illnesses or things like that, the people that's going to be teaching the youth, future business people, politicians-they're on our campus and they're going to leave their mark because that's one thing that I've always said. I mean, it's not too many discoveries. It's not too many great things that's happening in our society that's not oriented with a college campus. And so the future is that a college campus is just. It may look different. It may feel different. We may do things a little different. But at the end of the day, it's still going to be part of our future. It's still going to be getting better. It's still going to be helping humanity. I always tell the folks that I serve that I don't care what title you have. The first title, the most important title is being a human, and so that's what the future of higher education is going to look like. It's just going to get better. Like I said, it's going to be different. I mean, you got to think when higher education first started. You know, women couldn't go to school, minorities couldn't go to school, and there were so many different things that you couldn't do. Now look at it. I mean, if you talk to the forefathers or the presidents of some of these universities, if you told them that that you and I would even be doing this, they'd be thinking they would throw you an insane asylum, right? That you'll be able to talk to somebody in California and you're in Nebraska, but this this is what this is what curiosity, this is what higher education provokes, Michael Hingson 58:10 as it should be. It's so cool, and I know it's only going to continue, and it will continue to get better. If people want to reach out to you and pick your brain, or just talk with you about Doan, or just talk with you about education, or whatever. How do they do that? John Frost 58:26 Yeah, of course. Feel free to email me at johnfrost@done.edu. So J J O H N dot frost frost at don d o a n e at.edu and then also follow us on social media. Just put us on any social media platform and put don.edu. You can find us, and then if you want to just connect with us, just look us up on our website doane.edu. That's our website. We'd love to learn more about you. If you're thinking about coming to college or looking more into lea
What does it take to turn a crisis into an opportunity for community resilience and meaningful careers? In this episode of The Future of Work podcast, our host Dr. Salvatrice Cummo, talks with Pasadena City College's Dean of Business and Enrollment Management, Mathew Barboza, to discuss the rapid launch and far-reaching impact of the college's Wildland Fire Academy.Sparked by the urgent needs following the Eaton fire, this program trains and empowers students to become skilled wildland firefighters—meeting a critical demand as California's fire season becomes a year-round reality. Tune in as we explore what it takes to adapt education for real-world challenges, hear the inspiring stories of students called to serve, and learn how innovative training is shaping the future workforce and helping rebuild lives and communities in the Altadena and Los Angeles Region.You'll learn:Why short-term, high-impact training programs are critical for workforce readiness and regional recoveryThe importance of timing academies to synchronize with hiring cycles for organizations like U.S. Forest Service and Cal FireWhy up-to-date equipment, strong advisory committees, and close industry alignment matter for effective workforce educationThe role that accessible, responsive higher education can play in both immediate disaster response and building long-term resilienceAbout the guest:Mathew Barboza attended Cal Poly Pomona and earned his bachelor's degree in communication arts and later attended Cal State Fullerton to earn a master's degree in communication arts. After graduating, Barboza started a graphic design career in the advertising and marketing field, working on such global brands as Coca-Cola, Ray Ban, Bebe, Oakley, and BCBG.After 15 years in the advertising industry, Barboza made the leap to education, where he began teaching for Moreno Valley College, within the Riverside Community College system. He taught at MVC for 19 years across several FSA's (faculty service areas) including computer science, computer information systems, graphic design, digital art, and game design. While teaching, he became interested in a management position and was hired as the Dean of CTE (Career and Technical Education) at CMC (Copper Mountain College), located in Joshua Tree, California. Copper Mountain College is one of the smallest California Community Colleges in the state, which allowed him to become deeply involved in many aspects of his CTE Dean role.While at Copper Mountain College, Barboza was approached by CMC's Fire Technology faculty, asking him to support a new WFA (Wildland Fire Academy). As a team, the Fire Technology faculty and Mathew Barboza created and supported CMC's very first WFA, which is still being offered today. After a few years at CMC, Barboza applied to colleges closer to his home and was hired by PCC (Pasadena City College) as the Dean of Business and Enrollment Management in 2022.While working at PCC, Dean Barboza was contacted by his former Fire Technology faculty from CMC, informing him of the fact that PCC is within the Verdugo Corridor, which meant that this Firefighter/Faculty cadre would follow him to PCC if he agreed to start a WFA there. Agreeing to this, the Fire team and Dean Barboza launched PCC's first 8-week WFA academy in 2025.Last year's WFA boasted a full cohort of 40 students, which was limited by the classroom size. This year, PCC's WFA was able to move to a larger classroom, allowing the enrollment of 60 students into cohort #2.Because of our alignment with USDA FS (United States Department of Agriculture Service Forest Service) we were invited to train at MRCA (Mountains Recreation and Conservation Authority) located in the Malibu Hills, where PCC currently conducts field training.Engage with us:LinkedIn, Instagram & Facebook: @PasadenaCityCollegeEWDJoin our newsletter for more on this topic: ewdpulse.comVisit: PCC EWD websiteMore from Dean Barboza & The Wildland Fire Academy at PCC:Visit - WIldland Fire Academy CertificationDean Barboza: mbarboza3@pasadena.edu or 626-585-7684LinkedIn - @mathewbarbozaFull-time faculty Lead Captain Frank Brambilla: fbrambila2@pasadena.edu or 626-585-7647Partner with us! Contact our host Salvatrice Cummo directly: scummo@pasadena.eduFind the transcript of this episode herePlease rate us and leave us your thoughts and comments on Apple Podcasts - we'd love to hear from you!
Welcome to this brand new Pulse Check Series, hosted by Rishab Malhotra, Founder and CEO of AIDO. Higher ed has been running two separate plays for too long. Domestic over here, international over there, and strategy getting lost in the middle. We're going to laugh. We're going to cry. We're going to question why they gave me a microphone — but we've got university and enrollment leaders, association heads, and tech innovators who have something to say about it. Guest Names: Dr. Matt Boyce, Vice Provost for Enrollment Management, UMass Amherst Dr. Kalpen Trivedi, Senior Vice Provost for Global Affairs, UMass Amherst - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Paul Preimsberger, Director of Secondary Relations and Narren Brown, Dean of Enrollment Management and Student Success join to talk about fall semester as well as how traditional and non-traditional students can apply for scholarships. They also discuss the increase in PSEO students and a couple dates for information on PSEO for homeschool families.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Davis Carman asks the must-know college admissions questions for homeschoolers with Adam Kinnick, VP of Enrollment Management at New College of Florida.
It's YOUR time to #EdUp with Kevin Halle, VP for Enrollment Management, Wayne State CollegeIn this episode, recorded Live from the 2026 InsightsEDU Conference in Fort Lauderdale, Florida, February 17-19,YOUR host is Dr. Jodi BlincoHow does a campus of 4,500 students with 50% first generation & 40% Pell eligible create an environment where even the newest employee feels it's conducive to welcoming new students?Why do Wildcat Chats at Starbucks & meetups in the community matter when families don't know what they don't know & need someone to walk them through that financial aid offer?What makes speed to lead so critical when the time from inquiry to engagement determines whether that student who raised their hand ever hears back?Listen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio● Join YOUR EdUp community at The EdUp ExperienceWe make education YOUR business!P.S. Want access to EdUp Leadership, the only intelligence platform built exclusively from presidential conversations in higher ed?
On this episode of follow to lead we'll be talking with Cristy McNay, from Partners in Mission, who specializes in Catholic school enrollment management, recruitment, and retention. From her vast experience including 17 years in leadership roles in Catholic Schools, we asked Cristy to share with us a list of her five most important life lessons regarding admissions and enrollment. These will definitely prove to be meaningful and applicable not only for those involved in enrollment management but all who are involved in Catholic Education.
John Frost's journey from athlete to college leadership Why exposure matters when choosing a major or career Helping students who feel lost or unsure about their future The difference between liking many things vs. committing to one path Why community service and purpose-driven work matters for students The true reason college costs what it does—and why it's an investment Real talk: why a college degree pays off long-term The 4 major buckets of college funding: Why families should start planning for scholarships early (not senior year) How colleges decide which students receive the most money The importance of building a strong “student resume” Why students must take initiative—scholarships won't come to them Addressing parent fears about sending kids to college Why college is a “transformational environment” for independence The role of engagement, clubs, and community on campus Final takeaway: students are 13% of the population—but 100% of the future
Erin Hays—Associate Vice President of Student Services and Enrollment Management and the University of Oregon's Director of Admissions—is back to share expert guidance for parents and families on how to thoughtfully support their high school senior during the final, decision-making stages of the college search process. Next Steps In Becoming A Duck: admissions.uoregon.edu/admitted
How can you embed career discovery and development into your first year experience? How can you get advisors, faculty and employers engaged in experiential learning activities? How is AI changing the curriculum and career development and placement? We talk through these with Maggie Lewis, Vice Dean for Student Success at Temple University's Klein College of Media and Communication and Interim AVP for Enrollment Management for Temple University.
Dr. Kristyn White Davis, the Vice President of Enrollment Management and Extended Studies at Colorado State University Pueblo – a part of the Colorado State … Read more The post Colorado State University Pueblo RISEing to the Challenge of Providing Equity in Higher Education appeared first on Top Entrepreneurs Podcast | Enterprise Podcast Network.
Navigating the Modern College Admissions Landscape with Rick ClarkIn this episode of The College Admissions Process Podcast, I welcome back Rick Clark, Vice Provost for Enrollment Management at Georgia Institute of Technology and co-author of The Truth About College Admissions. With decades of experience leading enrollment at one of the nation's premier STEM institutions, Rick offers thoughtful insight into the seismic shifts reshaping college admissions — and what families must understand to navigate this process wisely.We begin with the evolution of STEM and the changing landscape of Computer Science. Rick explains how artificial intelligence and prompting fluency are influencing disciplines far beyond a single major. Computing is no longer confined to one department; it is becoming embedded across the curriculum. For students, the message is clear: depth matters, but adaptability matters just as much.One of the most powerful moments in our conversation is Rick's “soup” analogy for admissions. Shaping a class is not about evaluating students in isolation. Institutions must balance residency goals, academic program needs, institutional priorities, and long-term enrollment strategy. Sometimes an admissions decision reflects the composition of the class more than the qualifications of the individual applicant. Understanding this distinction can bring clarity — and perspective — to families navigating outcomes.We also discuss the importance of storytelling within the application. The Common Application is not simply a form; it is a narrative. Letters of recommendation should function as a meaningful “forward,” adding new insight rather than repeating what is already visible. The Additional Information section should be used with intention, reserved for context that genuinely matters.Rick also addresses the ethical use of AI tools, including ChatGPT and Microsoft Copilot, as strategic resources for clarity and precision — particularly when refining activity descriptions within tight character limits. Used wisely, these tools can support organization and concision while preserving authenticity.We also highlight practical tools such as the Common Data Set and Net Price Calculators — resources every family should use early to ensure both academic and financial fit.This conversation is grounded, transparent, and empowering. If you are looking for clarity in a complex admissions landscape — and a way to move through it as a unified family — this episode delivers exactly that.Georgia Tech - Undergraduate AdmissionGeorgia Tech - Enrollment Management NewsLink to Rick's Book
To wrap up our Love Series, “Rooted in Love”, we dive into agape love—selfless, unconditional care for others with LaMar-Octavious L. Scott, Vice President of Student Affairs at LeMoyne-Owen College. As a leader at the fifth oldest HBCU, Mr. Scott shares his journey from early ministry roots to helping students develop unapologetic critical thinking and global cultural understanding. Spirituality is weaved into campus life through weekly schoolwide spiritual pauses rooted in liberation theology, prayer, and relational depth that welcomes tough questions like “How does this campus connect to your spirit and your personal goals?” Mr. Scott reminds us that you're never alone in pursuing your purpose. So tap into your innate power, and choose college based on your why—not your parents'. Mr. Scott completed his Master of Arts in Pastoral Counseling at Liberty University in Lynchburg, Virginia, and he received his Bachelor of Arts in General Studies at Alcorn State University. He is a strategic higher education leader specializing in Enrollment Management and Student Affairs transformation. His academic foundation informs his holistic leadership philosophy—one that blends access, belonging, accountability, and spiritual grounding into institutional practice. Beyond higher education, Mr. Scott serves as CYYA Pastor at Berean Missionary Baptist Church, where he mentors and develops young adults in faith and leadership. His commitment to service extends through his membership in Omega Psi Phi Fraternity, Inc., initiated in March 2016. To learn more about Mr. Scott and his work, connect with him on IG @_sirscott6_ or email him at lamar_scott@loc.edu, and visit FutureMagician.loc.edu.
It's YOUR time to #EdUp with Greg Clayton, President of Enrollment Management Services, & Katie Tomlinson, Senior Director of Analytics & Business Intelligence, EducationDynamicsIn this episode, recorded Live from the 2026 InsightsEDU Conference in Fort Lauderdale, Florida, February 17-19,YOUR host is Dr. Joe SallustioHow does the Modern Learner Report show 51% of students now use AI to research schools up from 37% last year when the funnel is dead & students orbit multiple institutions simultaneously?Why do 40% of students after inquiry still add more schools & 28% evaluate other schools after enrollment requiring continued marketing even when students are in the seat?What makes discoverability get you seen but alignment get you chosen when career sits at the center of the orbit & admissions counselors need career counselor training not just application processing?Listen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio● Join YOUR EdUp community at The EdUp ExperienceWe make education YOUR business!P.S. Want to get early, ad-free access & exclusive leadership content to help support the show? Become an #EdUp Premium Member today!
Explore the rise of agentic AI in higher education with Brian Gann, Vice President for Enrollment & Student Services at Wake Technical Community College, and Justin May, Chief Officer of Enrollment Management at Richard Bland College, who discuss how colleges are integrating AI agents to support enrollment, advising, and student services. The conversation covers the latest AI advancements, practical deployment strategies, overcoming staff fears, and building scalable solutions. Listeners gain insights into real-world success stories, MVP approaches, and the evolving relationship between human staff and AI assistants on the modern campus. - - - -Connect With Our Co-Host:Dr. JC Bonillahttps://www.linkedin.com/in/jcbonilla/About The Enrollify Podcast Network:Generation AI is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Enrollify is made possible by Element451. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Erin Hays—Associate Vice President of Student Services and Enrollment Management and the University of Oregon's Director of Admissions—shares practical tips to help families start meaningful conversations with their students about making a college decision. She also offers guidance on planning a campus visit and highlights upcoming University of Oregon receptions in your area. duckbound.com/confirm
We're wrapping up our “Honor Your Gifts and Say Yes” series with a powerful conversation on turning vision into real opportunities for students. Dr. William Syms, Vice President of Student Services, Enrollment Management and Equity Initiatives at West Los Angeles College (WLAC), shares how his journey has shaped his passion for advocacy and college access. He unpacks a bold Vision 2030 plan for students and explains how guaranteed admission in the Los Angeles Community College District (LACCD) helps remove application barriers and why helping students find their identity at WLAC is central to building authentic relationships for their future. Discover how to connect your dreams to real pathways, as this episode invites you to “say yes” to your next step at WLAC. Spring classes begin February 9th! Dr. Syms completed his Doctorate of Education in Urban Education and Leadership at University of Southern California (USC). A political and community organizer from Altadena California, he began his career as a 16 year old President of the Pasadena City College chapter of the NAACP where he worked to educate young people about leveraging their economic power while pursuing education. His activism continued at Clark Atlanta University where he worked with Alpha Phi Alpha Fraternity, Inc. and the NAACP to champion restorative justice legislation throughout the southeast region. After college, Dr. Syms refined his organizing skills as a Congressional Field Representative for former Congressman Adam Schiff, where he managed federal issues in the areas of science, technology and entertainment. Following his time with congress, he returned to work with the NAACP as a youth organizer, and served on the National Campaigns team for Amnesty International. To learn more about Dr. Syms and his work, visit WLAC.edu, email him at symsw@wlac.edu, or connect with him on LinkedIn.
Applying to college doesn't have to feel overwhelming. We sit down with three college admission professionals: Dr. Drew Todd – Associate Vice President of Enrollment Management, Southern Crescent Tech Brittney Wells – Executive Director of Institutional Advancement, West Georgia Tech Tony Cardenas – Vice President of Student Affairs, West Georgia Tech This podcast breaks down every step of the journey—from crafting standout applications to securing scholarships—into clear, actionable advice. Learn what works, what doesn't, and how to avoid common mistakes so you can confidently navigate the path to your dream school. Perfect for students and parents who want expert guidance without the stress.
Fabrizio D'Aloisio, Vice President of Enrollment Management at WVU on the status of recruiting and retention. Morgantown Utility Board president/member for 17 years on her service and growth of the utility and the area. An update from the Northern Outpost with Bill Rice
In this episode of the Changing Higher Ed podcast, Dr. Drumm McNaughton speaks with Dr. Dan Predoehl, assistant dean of Extended Learning and director of the Emeritus Institute at Saddleback College, one of the nation's highest-performing community colleges. The conversation focuses on why enrollment challenges persist even at strong institutions and how treating enrollment as a shared responsibility—rather than a system with clear executive ownership—creates fragmentation across admissions, student services, academics, and outcomes. Dr. Predoehl explains the Chief Enrollment Management Officer concept and why a cabinet-level role is increasingly necessary to align enrollment strategy with institutional mission, student success, and long-term viability. Drawing on experience across community colleges and four-year institutions, the discussion examines how enrollment, retention, completion, workforce alignment, and equity outcomes are shaped by leadership structure—not just tactics. Topics Covered: Why enrollment is a system, not a department How diffused responsibility undermines retention and completion The limits of presidential oversight without executive enrollment ownership How workforce alignment strengthens enrollment strategy Why open access increases the need for strategic focus The role faculty partnership plays in sustainable enrollment management Three Key Takeaways for Higher Education Leaders: Enrollment outcomes reflect system design, not individual office performance Retention, completion, and workforce alignment are core enrollment responsibilities Institutions risk long-term instability when enrollment lacks clear executive ownership This episode is especially relevant for presidents, provosts, enrollment leaders, and senior administrators looking beyond short-term fixes toward structural solutions to enrollment pressure. Read the transcript and extended show summary: https://changinghighered.com/chief-enrollment-management-officer-in-higher-education/ #HigherEducation #EnrollmentManagement #HigherEducationPodcast
Finding belonging on college campuses is a specialty for Dr. Kevin Reese, an an experienced higher education professional with over fifteen years of experience working in a variety of roles that provide academic, personal, and professional support for college students that represent diverse and multifaceted backgrounds. Dr. Kev has experience in Admissions and Enrollment Management, Residence Life, Housing, Multicultural Affairs, Diversity and Inclusion, New Student Orientation, Student Organization Advising, Student Conduct, Public Speaking, Leadership Training and Development, and Event Planning. Founder of The Vision of Excellence Scholarship Program (2015) which is geared to assist Black males in their quest of higher education. He's also the Founder of the Wednesday Experience Podcast (2021) which takes listeners on a journey of life, laughter and wisdom! In episode 630 of the Fraternity Foodie Podcast, we find out why Dr. Kev chose Kentucky State University for his undergraduate experience, what drew him into higher education and what's kept him committed for over 15 years, how pursuing a doctorate changed the way he approaches his work with students, what separates performative leadership from impactful leadership in student organizations, what small but powerful shifts student leaders can make to improve their chapter culture immediately, how to find belonging on college campuses, what behaviors most often signal that a student organization is heading in the wrong direction, what communication mistakes he sees student leaders make most often when addressing their peers, what he learned about himself through podcasting, and what advice he would give a 19-year-old fraternity or sorority member who wants to leave a positive legacy. Enjoy!
Guests are Paul Primesberger, Dean of Enrollment Management & Student Success and Nathaniel Warnke, Enrollment RepresentativeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Welcome to another episode of Wesleyan Ways: Exploring Our Methodist Roots. In this episode, host Lan Davis-Wilson, Director of Belonging and Advocacy, and Bishop Sue Haupert-Johnson sit down with Rev. April Casperson—an ordained deacon and Director of Enrollment Management at the Methodist Theological School in Ohio (MTSO). April brings deep experience in diversity and inclusion, vocational discernment, and intercultural development, and together they explore one central question: How do United Methodists welcome others with the same loving acceptance that Christ extends to us?
On Mission Matters, Adam Torres interviews John Frost, Vice President of Enrollment Management and Marketing at Doane University. John discusses how Doane focuses on true transformation—helping students discover their purpose, think critically, and develop marketable skills for the modern workforce. He also explains how the university embraces technology, including AI and flexible learning modalities, while staying rooted in its mission to build confident, purpose-driven leaders. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
Rev. Ann-Henley Nicholson serves as Vice President of Enrollment Management and Vocational Outreach at Columbia Theological Seminary in Decatur, Georgia. Ann-Henley grew up worshipping in the pews at Second Presbyterian Church in Roanoke, Virginia. She didn't imagine then that she'd later experience a call to ministry, yet God is always faithful and often full of surprises. After graduating from the University of Virginia, she pursued her passion for theatre in New York before heading to Princeton Seminary to follow her call to ministry. Upon graduating, she served First Presbyterian Church of Atlanta before returning to Princeton Seminary to become their Director of Alumni Relations. In her role at Columbia, she enjoys identifying the next generation of pastoral leaders and worshipping with communities like ours.
The ability to pay for a college education usually depends on stable economic conditions and clear, predictable rules. But what happens when everything seems to change every day? Amy and Mike invited financial aid advisor Ed Recker to explain what federal policy changes mean for financial aid. What are five things you will learn in this episode? What federal policy changes will have the potential biggest impacts to students? What federal policy changes will have the potential biggest impacts to colleges & universities? Has the U.S. Department of Education's reduction in force (RIF) impacted the financial aid process? Were there any changes to the FAFSA or federal student loans? Are there any benefits to completing the FAFSA early? MEET OUR GUEST Ed Recker is a Director of High School Relationship Management with Sallie Mae, serving high schools, states, and professional organizations throughout the U.S. He joined Sallie Mae in 2019, and has over 20 years' experience in the financial aid and enrollment industry. Prior to joining Sallie Mae, Ed was a Senior Consultant within the Enrollment Division of Ruffalo Noel Levitz, held the position of Vice President for Enrollment Management at the University of Findlay, and held various financial aid positions at the University of Findlay, Terra State Community College, and Bowling Green State University. Ed holds a M.Ed. in Higher Education from the University of Toledo, and resides in Ottawa, OH with his wife Kate and daughter Evelyn. Ed appeared on the podcast in episode #492 to discuss The Better FAFSA For New And Previous Filers and in episode #544 to discuss First Impressions Of The Better FAFSA. Find Ed at Edward.Recker@salliemae.com. LINKS FAFSA 2026-27 - How to Apply for Financial Aid FAFSA Simplification: A Better FAFSA Process Means a Better Future for Borrowers | Federal Student Aid - Financial Aid Toolkit RELATED EPISODES HOW ARE POLITICAL CHANGES SHAPING HIGHER ED UNDERSTANDING YOUR COLLEGE TUITION BILL WHAT IS A NET PRICE CALCULATOR? THE PRICE YOU REALLY PAY FOR COLLEGE ABOUT THIS PODCAST Tests and the Rest is THE college admissions industry podcast. Explore all of our episodes on the show page. ABOUT YOUR HOSTS Mike Bergin is the president of Chariot Learning and founder of TestBright, Roots2Words, and College Eagle. Amy Seeley is the president of Seeley Test Pros and LEAP. If you're interested in working with Mike and/or Amy for test preparation, training, or consulting, get in touch through our contact page.
We talk a lot about students ghosting colleges, but what about when we're the ones who disappear? This week, we take a closer look at why admissions offices sometimes go silent, what that means for relationships, and how to re-engage students more intentionally.Our guests bring both the high school and college perspectives:Diane Campbell, Director of College Counseling at Liberty Common School (CO) and Past President of Rocky Mountain ACACDr. Jose Valentine, Dean of Enrollment Management at San Jacinto College (TX) and President-Elect of Texas ACACThey share honest reflections on communication gaps, data-driven follow-up, and how to keep students feeling seen, even when time and budgets are tight.
In this episode of the Higher Ed Demand Gen podcast, host Shiro Hatori sits down with Paige Piontkowsky, AVP of Enrollment Management at the University of La Verne. Discover how this small private university increased transfer student enrollment by 43% and the innovative strategies behind their success. From leveraging data-driven recruitment plans to the surprising effectiveness of LinkedIn campaigns, Paige shares insights into enrollment management and the importance of collaboration with marketing. Tune in to learn how the University of La Verne is navigating the competitive landscape of higher education and achieving stability in enrollment.Connect with Paige on LinkedIn: https://www.linkedin.com/in/paige-piontkowsky/
Host Jonathan Hughes talks to three financial aid experts on location at the National Association of Student Financial Aid Administrators (NASFAA) Conference in Anaheim, California. Jonathan talks to Assistant Vice President for Enrollment Management and Executive Director of Financial Aid and Scholarships at Auburn University, Celena Tulloss, Executive Vice President of NASFAA, Beth Maglione, and Assistant Vice President for Student Financial Services at Suffolk University, Ken Ferriera, about NASFAA, the current state of financial aid, and more.
3pm Hour: Jason talks about helping his in-laws clean out their garage. What's the oddest thing he found? Then he talks with Cindy Olson, VP of Enrollment Management at Dunwoody College, about the rise in enrollment at tech schools - what are they seeing?
Jason talks with Cindy Olson, VP of Enrollment Management at Dunwoody College, about the increase they've seen in students seeking entry in to trade work. What does she think is driving the increase?
For the Season 11 finale—the season's 11th episode—we go to 11, earning ourselves an "E" for some cussin'In the ALP's most meta-episode, two podcasters hit record and promptly turn the show into a show about conversation, consulting, and being human. Emily Smith, VP of Partner Success at CollegeVine and host of the terrific podcast, The Vinedown with Emily Smith, joins Ken to talk podcast origin stories, why vendor content too often feels “imperious,” and how she builds a looser, more generous show that invites guests to actually "go there."We compare notes on consulting craft (including Ken's early tendency to overdeliver), the outsider/insider lens she's honed across work with hundreds of colleges, and a smart take on AI as a thought partner—not a cheat code. Emily also drops a keeper: pattern-break vision—spotting the stale thing we repeat for no good reason and reframing it so others can finally see it.The episode, in true Emily fashion, is quick, witty, and wildly human. (Her take on Mary Oliver's poetry in the Rapid Descent is gold.)00:00 — Cold-open chaos05:38 — Emily's show origin, friction of starting, and why “imperious” content misses the mark07:32 — Trust from CollegeVine; leaning out from salesy moments10:44 — Early episodes, dropping the brand preamble, finding the voice13:37 — Doubt & impostor syndrome thread (and why it shows up)15:46 — Outsider vs. insider: value of the outside lens; “600 colleges” perspective19:18 — Consulting arc: outsider credibility, my over-delivering phase, and the line “everything you say must be true… but you need not say every true thing”22:22 — “Noise-lumberjack”: cutting clutter vs. adding it24:28 — Community building and how Emily chooses (and handles inbound) guests29:02 — Jeff Selingo gets a public invite to join the show + the “VP Council” mini-series idea (a teaser for season 12).34:06 — Using GPT well: training on transcripts; AI as creative accelerator40:30 — Key takeaway, from pattern-match to pattern-break vision43:33 — Rapid Descent (spoiler, there's talk of heliskiing in Alaska)55:16 — Outtake: first meeting, Colorado life, and Emily's “Hello Humans” signThe ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment
Chris George—Associate Vice President for Enrollment at St. Olaf College—brings joy, grit, and a runner's curiosity to this conversation that has less to do with enrollment leadership than it does with living life fully. We trace his path from student life to directing financial aid on day one; how the Lawlor Summer Seminar jump-started a lifelong habit of building a board of experts; and why he asks his team to buy two coffees a year with people outside their lane. We detour to Japan (the Shimanami Kaidō ride), a sunrise stair run inside Athens' original Olympic stadium, and a family story that turns organ donation into triumph—culminating in a father–son-daughter triathlon three months post-transplant. (I'm not crying; you're crying.) We close with what Japan is doing about its own enrollment cliff and the best advice Chris ever got: understand why a process exists before you change it.Inspired by Chris's story? Visit donatelife.net00:00 — Cold open with the “most joyful person in admission.”02:45 — From residence life to enrollment: the six-story Christmas Eve flood that changed everything.05:05 — “Director on day one”: learning financial aid by building a network fast.08:20 — Lawlor Summer Seminar → lifelong connectors; creating your board of experts.11:55 — Internal networking: have two coffees a year outside your lane.13:30 — Campus beat reporters example (disability services as cross-campus liaisons).15:10 — Chris's approach to curating his social persona: runs, rides, and family.16:15 — On how to truly arrive in a place. Chris's approach is to run in every city you sleep in (and what it reveals about place).18:50 — Japan: solo ride on the Shimanami Kaidō; hospitality and arrival.25:35 — Athens: alone inside the Panathenaic Stadium at sunrise—an all-timer.27:55 — The arc of his son's post organ transplant journey: hospital hallway walks → stolen bases → a family triathlon.32:05 — Call to action: become an organ donor (donatelife.net).33:15 — Japan's enrollment cliff: pathways to residency, international student strategy.41:05 — Rapid Descent: walkout song, books, breakfast, and staying connected to Colorado sports.45:25 — Best advice: understand the “why” before changing the “how.”47:20 — Bucket list (Australia, Alaska, Ireland… and bring the family back to Greece).The ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment
Even though we've only known each other for less than two years, this episode feels like one between two old friends. The newly-minted Dr. Jen Gagne, Executive Director of Admissions at Colorado School of Mines, brings warmth and wit while digging into important stuff: pathways to thriving for queer-spectrum students, how she navigated being an internal candidate, why grad schools are structurally “separate and replicated,” and a spot-on pattern-match between kindergarteners and first-year college students.We also hit college football haircuts (yes, really), her terrific bucket-list twist on the B&B.Stick around for the epilogue where we swap stories about high-touch, memorable college welcome rituals that create community and belonging.Highlights00:00 — An unusual opening and origin stories03:30 — Overseeing undergrad and grad admissions at Colorado School of Mines.04:50 — Mountains, mines, and the glowing “M” that lights up Golden.05:50 — College football haircuts and mustaches (look it up, friends).06:30 — From interim to Executive Director.08:10 — Doctoral work on queer-spectrum students and the college experience.09:30 — Language matters: why Jen uses “queer spectrum and trans spectrum.”11:00 — Invisible minorities, safe-space signals, and vanishing LGBTQ centers.15:20 — Inside view: navigating the tricky path of being an internal candidate.19:30 — A non-traditional path through advising, career, and student life to EM.22:20 — Why graduate admissions feels “separate and replicated.”26:30 — The complexity of overlapping grad cycles and constant motion.29:50 — Finding community and confidence in Colorado's admissions network.31:20 — Leadership in flux: “If you say you know what to do, you're lying or delusional.”33:35 — Pattern matching: how kindergartners and first-year students share the same transition.36:00 — Rapid Descent, (HOT TO GO!, Handsome, and The Speed of Trust)45:15 — Epilogue: Helluva Welcome week, ten-pound rocks, whitewashing the “M,” and hard-hats. Also, class colors, dirt and the formula for chlorophyll.The ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment
In this episode of Office Hours, host Kolby sits down with Dr. Beverly Woodson Day, Assistant Vice President of Enrollment Management and Director of Texas State Admissions. Dr. Day shares her inspiring journey from a first-generation college student in Gonzales, Texas, to a leader shaping the university's future. She reflects on her career path, leadership philosophy, and the importance of research and connection in the college admissions process. Listeners will also hear her advice for prospective students and her insights on what makes Texas State such a special place to call home.
Brian Troyer, Vice President for Enrollment Management at Marquette University, joins the ALP for a conversation that explores the deep roots of Jesuit leadership and the lighthearted joys of life in Milwaukee, including:Marquette's Gift of Time and why institutional rest matters.How the university discerned its move to test-optional admissions, grounded in archival research and mission alignment.The legacies of leaders like Ray Brown, Roby Blust, and the late President Mike Lovell — and how Brian carries that mantle forward.Reflections from the Ignatian Colleagues Program, including the reminder to “pause and let our soul catch up.”Brian's dissertation on how high schoolers' ecological environments shape their sense of what's possible after graduation.Plus: Tolkien manuscripts, bourbon tours, and a meditation on raw vs. fried cheese curds.It's a conversation about integrity, mission, and belonging ... peppered with a fair amount of laughter, reflection, friendship and bourbon.01:30 – A family road trip and Marquette's Gift of Time.04:20 – Remembering Mike Lovell and lessons in leadership.07:10 – Why and how Marquette went test-optional, with help from the archives.09:20 – Tolkien manuscripts, reading The Hobbit to his son, and dreaming of Stephen Colbert in the archives.12:30 – Retention milestones: two of the best years in Marquette's history.15:00 – Honoring Ray Brown and Roby Blust (and how Roby's fishing skills resemble that of a well-known biblical fisherman).18:55 – Leadership lessons: integrity, mission alignment, and Shaka Smart's “relationships, growth, victory.”25:45 – Ignatian Colleagues Program and contemplatives in action.28:45 – A six-day silent retreat and the wisdom of pausing to let our soul catch up.31:30 – Dissertation insights: how ecology shapes student horizons.36:00 – A bourbon detour: Eagle Rare, Buffalo Trace, and Kentucky connections.39:45 – Milwaukee Chamber of Commerce: Kopp's burgers, Lakefront Brewery, and cheese curds.43:15 – Raw vs. fried cheese curds: a meditation.44:20 – Rapid Descent.The ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment
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In Part 3 of this Pulse Check series, Scott Cline sits down with Dr. John Haller, former VP of Enrollment Management at the University of Miami and current higher education consultant, to unpack how AI agents are being used across college admissions offices. From streamlining essay reviews to decoding enrollment trends and anticipating student persistence, this episode tackles the promise and pitfalls of using AI in higher ed. If you're a higher ed leader wrestling with how (or whether) to integrate AI into admissions and marketing, this episode offers a refreshingly honest, behind-the-scenes perspective.Guest Name: Dr. John Haller, Special Assistant to the President, Strategic Initiatives at Denison UniversityGuest Social: johnhaller.orgGuest Bio: Dr. John Haller is a higher education consultant and professor. Most recently, he served as the Special Assistant to the President, Strategic Initiatives at Denison University. For 10 years John served as the Vice President of Enrollment Management and New Student Strategies at the University of Miami. During his time at Miami, he led the movement from a largely merit-based to a hybrid merit- and need-based financial aid strategy where 100% of financial need is met. Also, the institution realized a 30%+ increase in applications and a 50%+ increase in yield. The institution realized a decrease in student indebtedness ($10,000) and the highest freshman retention (94%) and six-year graduation rates in University history (82%). Dr. Haller also served as the Associate Provost for Enrollment Management at Saint Joseph's University and had experiences in student success at Drexel University, MBA Admission at Vanderbilt University, and Undergraduate Admission at Denison University. He is an honors graduate in economics and statistics from the University of Michigan, received master's degrees in business and higher education, and received his Ed.D. in higher education from the University of Pennsylvania. He can be contacted via his blog at johnhaller.org. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Candace Boeninger, Vice President for Enrollment Management at Ohio University, joins the ALP to share lessons from her journey into senior leadership, reflecting on her experience working with an executive coach and how it helped her navigate the transition to cabinet-level leadership, as well as her evolving understanding of power—and the responsibility that comes with it.Candace also shares her approach to “being a student of the profession,” including the podcasts and newsletters that keep her sharp.00:00 — Welcome and Candace's path to Ohio University.06:00 — From construction software to admissions: “other duties as assigned” and career pivots.13:30 — On career progression: “I want to do work that matters, and I don't want to work for a bozo.”15:30 — Leadership development and discovering executive coaching.18:50 — The Hogan assessment and learning to find direction without waiting for top-down instruction.24:20 — Lessons from coaching: finding her voice, learning to hold power, and using it responsibly.28:50 — The tension between being a people pleaser and wielding power.29:50 — “If you aren't willing to become a student of the profession, then you're probably not going to have very much fun.”31:50 — Her routine for digesting information: Future U, NASFAA's Off The Cuff, NACAC Admission News, NASFAA newsletter.38:20 — Rapid Descent.The ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment
Rakin “Rock” Hall, Vice President for Enrollment Management and Student Success at Ithaca College, brings a unique mix of reflection, humor, and leadership to The Admissions Leadership Podcast.In this wide-ranging conversation, Rock shares his take on the promise and perils of AI in higher education, why he's been creating short-form video reflections on leadership and life, and how his first-generation journey shaped the way he now guides his own daughter through the college search.We also dive into his surprising background in stand-up comedy—what Richard Pryor, George Carlin, and basement record players taught him about timing, connection, and stage presence—and how those lessons echo in his current leadership and storytelling.It's a conversation about creativity, courage, and how "leadership is a verb."00:00 – Introduction: Rock Hall, VP for EM at Ithaca College, joins the show.01:30 – Insights on AI: Insights on artificial intelligence from the CollegeVine Vineyard conference, AGI, and higher education.07:00 – Playing with AI tools: How Rock uses ChatGPT and other platforms for reflection and writing.09:30 – TikTok beginnings: Why his wife nudged him to start short-form video reflections—and how they've grown.13:30 – “The path of preference is the psychology of choice”: Rock explains one of his more memorable posts.17:00 – Accompanying his daughter through the college search: Reflections as a first-gen father and enrollment leader parent.26:00 – Comedy roots revealed: Hat-tip to Marie Bigham the heads up to Ken, Rock shares how basement record players, Pryor, and Carlin lit the spark for an early journey in comedy.27:00 – College course in stand-up: From class requirement to 15-minute set, and the thrill of getting the crowd on his side.28:30 – Sliding doors moment: Considering a move to LA for comedy before admissions work pulled him in.31:00 – Stage effect today: How comedy chops translate into speaking, presenting, and leading.32:30 – Bombing, self-reflection, and lessons learned: Rock on humility, feedback, and growth.35:30 – Leadership as a verb: Using writing and reflection to stay grounded in service.39:40 – Rapid DescentThe ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment
It's YOUR time to #EdUpIn this episode, sponsored by the 2026 InsightsEDU Conference in Fort Lauderdale, Florida, February 17-19,YOUR guest is Yvonne Romero, Vice President of Enrollment Management, Rice UniversityYOUR host is Dr. Jodi (Ashbrook) Blinco, Vice President for Enrollment Management Consulting, EducationDynamicsHow can strategic planning revolutionize enrollment operations? What is committee-based evaluation & how does it transform admissions? How can transparent financial aid messaging increase accessibility? Listen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio● Join YOUR EdUp community at The EdUp ExperienceWe make education YOUR business!P.S. Want to get early, ad-free access & exclusive leadership content to help support the show? Then subscribe today to lock in YOUR $5.99/m lifetime supporters rate! This offer ends December 31, 2025!
Phil Moreno—Associate Director of College Counseling at the Nueva School and Board Chair for the National Association for College Admission Counseling—joins this episode of The ALP to talk about what it means to lead leaders in challenging times, why gratitude and handwritten notes matter, and how he's learned to “stay on the bike” while also carving out intentional moments of stillness and renewal. He shares the practices—from solo retreats to time outdoors under dark skies—that help him restore his energy and model balance for others in a profession that asks us to give constantly.Come for the insights, stay for the velvety voice of a professionally trained broadcaster (the guest; not the host).Highlights00:00 – Introduction: Phil introduces himself, his role at Nueva, and his work as NACAC Board Chair.03:36 – The Nueva School: Founded on Nobel laureates' vision, Nueva emphasizes curiosity, design thinking, and social-emotional learning.06:45 – Switching sides: Why Phil left college admissions after nearly 20 years to counsel students at the secondary level.09:06 – Relationships first: The mentors, associations, and small invitations that shaped his career—and why he now works to extend those same invitations to others.13:36 – Leading in challenging times: Guiding NACAC through political attacks on DEI, and reflecting on past moments of crisis leadership.16:47 – A unifying role: How Phil sees himself as a bridge-builder and “leader of leaders,” making space for every voice at the table while keeping the group focused on action.21:31 – NACAC as family: Why he views conference season as a chance to check in on colleagues and carry their lived challenges into board decision-making.24:15 – Self-care (perhaps Ken's favorite part of the episode): Phil's philosophy of “staying in motion” and the importance of intentional pauses. He describes finding renewal through stillness, solo getaways, and immersion in art and nature.28:17 – Reset moments: From visiting Michael Heizer's vast desert installation City to hiking remote trails and camping under dark skies, Phil explains how solitude outdoors restores his perspective.36:55 – College Horizons: Why he commits time each year to this extraordinary program (run by ALP alumna, Carmen Lopez) serving Native students, and how it reinvigorates his sense of purpose.39:16 – Leadership qualities: Gratitude, lifting others up, modeling behavior through action, and the power of living authentically.43:43 – Rapid Descent.The ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment
Jeremy Lowe, Assistant Vice Provost for Undergraduate Admission at American University, has built his leadership style on lessons from three seemingly different places: the punk rock stage, long walks through D.C., and intentional pauses in the face of challenges. In this conversation, Jeremy shares how getting heckled and booed by 1,500 fans taught him resilience, how a 10-mile-a-day walking habit (unbroken since 2020) fuels his problem-solving, and why under-reacting has become one of his most valuable tools as a leader. Along the way, he reflects on belonging, fun, and helping students focus on who they are becoming.00:00 – Jeremy's intro from the nation's capital and a callback to Lisa Keegan's “why isn't Jeremy on the show?” moment.02:50 – Six years on the National Merit Scholarship Review committee and why the work (and mission) is often misunderstood. (Plus a shout-out to Tim McGuire.)08:16 – Origin story: from C-student in St. Petersburg, FL, to punk rock guitarist in a band called Free Sample.11:18 – On getting heckled and booed by 1,500 fans ... and why it's awesome.13:40 – Lessons from punk rock that translate to admissions: resilience, self-promotion, logistics, and collaboration.15:18 – Barton College, wearing many hats, and finding a professional home at American University.18:46 – Walking 10 miles a day since 2020: solitude, reflection, and a cast of characters23:06 – Walking as problem-solving and stress relief, including during the national search for his current role.26:20 – The email-to-self system for capturing ideas mid-stride.27:48 – Advice to his younger self: know you belong, have fun, and help students focus on becoming.30:36 – Balancing joy and gravity in higher ed: why underreacting is a leadership superpower.33:43 – Music-sharing at weekly team meetings as a culture-builder.35:40 – Touching grass: reconnecting with students to stay grounded.36:39 – Packing the backpack for a leadership climb: curiosity and networking.41:33 – “Networking is better than not working.”42:07 – Rapid Descent.The ALP is supported by RHB, a division of SIG. Music arranged by Ryan Anselment