Culture First

In this episode of the Culture First podcast, host Damon Klotz speaks with Bob Sutton, an organizational psychologist, Stanford management professor, and New York Times best-selling author. They discuss the negative impacts of power differences within organizations, the concept of destructive and constructive friction, and the critical role of leadership in mitigating such friction. The episode delves into Bob Sutton's latest work on 'The Friction Project' and explores how effective leaders can navigate cultural challenges. Additionally, they discuss Bob's famous 'No Asshole Rule,' exploring the detrimental effects of toxic behaviors in the workplace and the importance of building supportive and psychologically safe work environments. The conversation is enriched with real-life examples from companies like Google, Microsoft, and Pixar, along with valuable insights and actionable advice for transforming workplace culture.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First podcast, host Damon Klotz, along with co-hosts Fresia Jackson, Director of People Science at Culture Amp, and Justin Angsuwat, Chief People Officer at Culture Amp, delve into the trends shaping the future of work in 2025. They discuss the implications of AI on job roles, the evolving dynamics between employees and employers, and the declining favorability of do-it-all leadership. The episode is packed with research data, including insights from over 1.3 billion data points and input from thousands of employees, shedding light on the current workplace landscape. Key trends like team-focused performance reviews, decision intelligence, and leadership strategies are explored, offering listeners valuable perspectives on navigating the complexities of the modern workplace.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First podcast, our host Damon Klotz invited Didier Elzinga, the CEO of Culture Amp, to step into the interview seat and speak with Esther Perel, a renowned psychotherapist and pioneering voice in understanding modern relationships and workplace dynamics. Together, Didier and Esther discuss the importance of relational dynamics and the power of storytelling in solving conflicts and creating meaningful connections. The conversation touches on the complexities of today's workplace cultures, such as how to bridge cultural differences, build trust in remote work environments, and find the right balance between empathy and accountability in leadership roles. Some of the key takeaways from this episode include managing expectations, fostering psychological safety, and responding to the changing values of different generations. Listen to this insightful discussion to gain practical strategies for enhancing leadership skills and boosting organizational potential by focusing on building quality relationships and practising compassionate communication. Show notes: Esther's original Culture First Podcast Episode with Damon KlotzEsther's websiteWhere Should We Begin? The gameEsther's podcast, Where Should We Begin?Key Takeaways: Effective leaders balance empathy and accountability:Leaders need to be empathic and care about their employees' personal challenges and emotions, but they must also hold them accountable for their responsibilities. This balance ensures that employees feel supported yet understand the importance of meeting expectations and fulfilling their roles within the organization.The importance of in-person interactions:Although remote work offers convenience, it lacks the richness of in-person interactions essential for building relationships, trust, and effective collaboration. Leaders should treat in-person interactions as valuable resources and use them for activities that significantly benefit from face-to-face engagement, such as brainstorming sessions, mentorship, and fostering team cohesion.Explicit communication of expectations is key:Unstated expectations often lead to resentment and misunderstandings. By clearly articulating what they expect from their team members, leaders can ensure that team members understand their roles and responsibilities. This approach promotes accountability and reduces the potential for conflicts arising from unmet, unspoken expectations.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First podcast, Damon Klotz interviews Dr. Marcus Collins, professor and best-selling author of For the Culture: The Power Behind What We Buy, What We Do, and Who We Want to Be. Together, they discuss the profound impact of culture on brand and organizational success. They delve into the definitions and misconceptions surrounding culture. They explore how brands like Patagonia and e.l.f. Beauty authentically maintain consistency between their external and internal cultures. They also touch upon how culture can be leveraged as a competitive advantage and the role of storytelling in creating authentic connections. A highlighted conversation stems from Collins' insights into pragmatic cultural transformation and maintaining authenticity within brands.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First podcast, Damon Klotz interviews Shane Battier. Shane is a two-time NBA champion and former player for the Miami Heat. He was recognized as a scholar-athlete at Duke University, earning accolades such as the National Player of the Year before being drafted sixth overall in the 2001 NBA Draft. Beyond basketball, Battier is committed to philanthropy through his foundation, which focuses on educational resources for underserved youth. In this episode, Damon talks with Shane about the role data plays in decision making and the importance of teammate-ship over leadership. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First podcast, Damon Klotz interviews Amy Gallo, an esteemed author and workplace expert. Damon and Amy have an in-depth discussion on conflict resolution, feedback, and workplace culture. Amy shares her experiences and professional insights, addressing the perils of 'artificial harmony', the importance of establishing norms for healthy disagreements, and the role of empathy in feedback. The conversation explores managing conflicts both in-person and remotely, emphasizing psychological safety, clear communication, and the value of difficult yet necessary conversations. Featuring personal anecdotes, professional strategies, and cultural references from shows like 'Succession', this episode provides valuable advice for fostering high-performance and healthy workplace environments.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First podcast, Damon Klotz interviews Vincent Stanley, Patagonia's Director of Philosophy. They discuss Patagonia's unconventional approach to business, emphasizing cultural confidence and the importance of storytelling in building a responsible company. Vincent shares insights on Patagonia's foundational values, decision-making processes, and the importance of focusing on both environmental and societal responsibilities. The discussion highlights Patagonia's unique practices such as their transition to organic cotton and commitment to feedback culture, offering valuable lessons for other mission-driven organizations.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In what ways are today's workplace expectations shifting, and what does it mean for the future of professional growth? In this episode of the Culture First podcast, Damon Klotz sits down with Isabel Berwick, the Working Careers Editor at the Financial Times and author of the bestseller 'The Future Proofed Career,' to tackle these very questions. Isabel and Damon discuss key themes around adapting to uncertainty, the role of AI in the workplace, the significance of curiosity, and maintaining a healthy work-life balance. They also touch on the importance of career development, building relationships and networks, practical advice for self-advocacy, and specific tips for engaging with senior leadership. Show notes: Isabel's book The Future Proof CareerIsabel's articles on the Financial TimesWorking It podcastKey Takeaways: Embracing change and uncertainty: It's important to be comfortable with uncertainty, particularly around career development. Today's rapidly changing landscape requires us to not only accept change but actively engage with it to better understand and navigate new norms.The value of human skills: As AI and automation become more prevalent, human elements like creativity, empathy, and interpersonal skills become crucial. These skills are what differentiate us from machines and add unique value to our work.Importance of visibility and self-advocacy: Practicing self-advocacy and visibility can help you stay top-of-mind in your organization. Ways to do so include being present in meetings (both physically and virtually), promoting others' work alongside your own, and using clear communication during meaningful interactions, like speaking with a CEO. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First podcast, Damon Klotz interviews Seth Godin, renowned author, marketer, and entrepreneur. They delve into the essence of company culture and explore the significance of defining workplace culture by setting expectations and not tolerating disruptive behaviors. The conversation also highlights the importance of storytelling, enrollment, and the distinction between productive and busy work. Seth emphasizes the role of strategy in embodying a company's vision and explains how leaders can foster environments where significant work thrives. The episode offers insights on the challenges of balancing short-term results with long-term strategy and how to make impactful changes within organizations.Key Takeaways: Value of Time: We won't get a second chance at today, so it's essential to make the most of it.Choice of Workplace: You've chosen to work in a particular place; this decision shouldn't be taken for granted.Pride in Work: Use your current platform to perform work that makes you genuinely proud.Show notes: Seth's newest book This is StrategySeth's blogIf you've enjoyed this episode please rate, review and subscribe to Culture First on Apple and Spotify.You can watch the full video version of this podcast episode here.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First podcast, Damon Klotz interviews Amy Lavoie, VP of People Science at Culture Amp, about the role of people science and people analytics in the modern workplace. They discuss practical examples of using data to make decisions, the importance of combining science and technology, and the future of people analytics. The conversation highlights the need for people scientists who can analyze data, provide insights, and consult with leaders to drive meaningful change. They also emphasize the importance of democratizing data and connecting people analytics with business performance metrics.Learn more about the latest in people analytics here. https://www.cultureamp.com/people-analytics See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This is the second part of a two-part series on layoffs and their impact on the employee experience. The episode focuses on the long-term impact of layoffs, based on research conducted by Culture Amp. The study analyzed data from layoffs in the tech sector between March 2020 and December 2023, including over 3,300 layoff events by 2,400 companies.Chapters03:30 - Rebounding After a Layoff07:00 - How Long It Takes to Rebound11:46 - Determinants and Drivers of Engagement Post Layoff18:50 - The Impact of Second Layoffs22:01 - Main Takeaways and ConclusionDuring this episode, we discussed the health impacts of layoffs on individuals. You can read more about that below. Medical studies have shown that the trauma of unemployment causes disease. One study found that being laid off ranked seventh among the most stressful life experiences — more stressful than divorce, a sudden and serious impairment of hearing or vision, or the death of a close friend.Experts say that it takes, on average, two years to recover from the psychological trauma of losing a job.Source: https://www.latimes.com/opinion/story/2023-01-17/tech-layoffs-stress-trauma-unemployment-economy#:~:text=One%20study%20found%20that%20being,trauma%20of%20losing%20a%20job. If you've enjoyed this episode, please subscribe and leave a review on Apple Podcasts or follow and hit five stars on Spotify.Learn more about Culture Amp at www.cultureamp.com Follow Damon on LinkedIn to get his latest leadership insights, and follow him on Instagram to see behind-the-scenes footage from the podcast. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This is the first part of a two-part series on layoffs and their impact on the employee experience. The episode focuses on the immediate impact of layoffs, based on research conducted by Culture Amp. The research analyzed data from layoffs in the tech sector between March 2020 and December 2023, including over 3,300 layoff events by 2,400 companies.The conversation explores the impact of layoffs on employee engagement and the employee experience. It discusses the decline in engagement levels after layoffs, particularly in trust, pride, and commitment. It also highlights the importance of leadership communication and development opportunities in mitigating the negative effects of layoffs. The conversation debunks the myth that doing one large layoff is better than multiple smaller layoffs and emphasizes the role of managers in supporting employees during this challenging time.The episode concludes by discussing alternative strategies to layoffs and the importance of treating employees with decency and humanity throughout the process.Chapters03:40 - Research Methodology and Data Set07:08 - Immediate Impact on Employee Engagement13:55 - Decline in Commitment and Confidence20:34 - Importance of Transparent Communication23:22 - The Role of Leadership Communication and Development Opportunities27:45 - Debunking the Myth of One Large Layoff Being Better33:46 - The Importance of Managers in Supporting Employees38:24 - Exploring Alternative Strategies to LayoffsArticles mentioned in this episode: Business Insider - A better way to handle layoffsAxios - Employers are "afraid" to conduct layoffs in viral video eraIf you've enjoyed this episode, please subscribe and leave a review on Apple Podcasts or follow and hit five stars on Spotify.Learn more about Culture Amp at www.cultureamp.com Follow Damon on LinkedIn to get his latest leadership insights & follow on Instagram to see behind-the-scenes footage from the podcast. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Culture First Podcast, we take you on the road with us to give you a front-row seat to an incredible conversation that took place at SXSW Austin this year.In this episode, Didier Elzinga, CEO and Co-founder of Culture Amp, will moderate a discussion on achieving and sustaining a high-performance culture by drawing upon lessons learned from the world of high-performance sports.He was joined by Lindsay Verstegen, Chief People & Diversity Officer at the Detroit Lions, John Ferguson, Chief HR Officer at NASCAR, and Ben Crowe, former global Nike executive and one of the world's most in-demand professional mentors and mindset coaches, working with CEO's, teams, executive teams and athletes.They discuss the importance of intentional pauses, building relationships, and the need to fix the environment rather than the individual. The conversation provides valuable perspectives on leadership, team dynamics, and the power of data in understanding and supporting employees.Show notes and timestamps: 03:21 - Creating a Culture of Belonging and Inclusion12:20 - Navigating Uncertainty: From 'Me' to 'We' Mindset32:29 - Fixing the Environment, Not the Individual33:51- Data-Driven Insights for Organizational Improvement34:09 - The Power of Vulnerability and Trust in Leadership36:31 - Connecting with Intrinsic Motivations for Success41:18 - Feedback as a Catalyst for Growth and Development49:48 - Bridging the Gap in Multi-Generational TeamsClick here to download the State of the Manager Report mentioned during this interview. If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode, Damon Klotz and Chip Conley explore what it means to be a modern elder, ponder the notion of our identity being wrapped up in our work, and what role the manager can play in creating the environment and culture to do the best work of your life.If you'd like to listen to the full episode with Chip click here: https://www.cultureamp.com/podcast/how-to-learn-unlearn-stay-curious-at-work-with-chip-conley Learn more about Culture Amp by heading to www.cultureamp.comWe believe in creating a better world of work, if that's important to you too, please subscribe and leave us a review to make sure you don't miss an episode.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This May, people leaders and culture creators from all over the world will gather to share innovative ideas and insights on how to improve organizational culture.Join us at Culture First Global 2024, a free virtual conference where leaders connect on culture at work, to hear from Esther Perel, Megan Rapinoe, and an outstanding lineup of thought leaders and industry experts. Register now.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

DeRay McKesson is a civil rights activist, community organiser, and host of Pod Save the People. He started his career as an educator & human capital leader and is the co-founder of Campaign Zero. Many of the marches DeRay has helped organize contributed to the birth of the Black Lives Matter movement.DeRay has become a key player in the workplace when it comes to confronting the systems and structures that have led to mass incarceration and police killings of black and other minority populations. He is a board member of Rock The Vote, was named one of the World's Greatest Leaders by Fortune Magazine in 2015, and one of the 30 Most Influential People On The Internet by Time Magazine. You might also know DeRay for famously wearing a blue Patagonia vest. Show notes:Damon's full interview with DeRay can be found here. In the full episode you'll also hear from Culture Amp CEO Didier Elzinga and his thoughts on role of the organization in actively creating a better world and how leaders can best support their employees to be activists in their community.Learn more about DeRay McKesson at www.deray.comLearn more about Culture Amp by heading to www.cultureamp.com We believe in creating a better world of work, if that's important to you too, please subscribe and leave us a review to make sure you don't miss an episode.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Do we lose access to curiosity as we age? Or is it like a muscle that's always there, but just needs to be activated and strengthened?Scott Keoni Shigeoka is an internationally recognized curiosity expert, speaker and author and he's known for translating research into strategies that promote positive wellbeing and connected relationships around the globe including at UC Berkeley's Greater Good Science Center and through his popular courses at the University of Texas in Austin.In this vibrant and very human conversation with Damon Klotz, Scott helps us remember that we have the capacity to explore and explains just how to use exploration to connect better with others. He tells us how curiosity can boost morale, increase collaboration, and how it can ease conflict and tension in the workplace and everywhere else.Scott also encourages us all to start being an 'admitter', explaining how understanding the limits of your knowledge will always help people believe that you're not completely out of touch.Show notes:If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Do you feel like trust works both ways in your workplace?With the sustained rise in remote or semi-remote roles, the importance of trust in the workplace is top of mind. But trust needs to work both ways, right? The question isn't only "can employers trust their employees", it also needs to be "can employees trust their employers?"Rachel Botsman is a trust expert, author and lecturer at Oxford University. She's passionate about challenging ideas around trust and humility and has been recognised as one of the world's 30 most influential management thinkers. Honoured as a young global leader by the World Economic Forum, Rachel's TED Talks have garnered more than 5 million views.Rachel defines trust as a confident relationship with the unknown and in this short snippet of a longer conversation she really helps us understand how we can cultivate it in our workplaces.Show notes:This conversation is full of laughter and warmth. The full episode is the same and can be found here.Learn more about Rachel Botsman by heading to www.rachelbotsman.comLearn more about Culture Amp by heading to www.cultureamp.com We believe in creating a better world of work, if that's important to you too, please subscribe and leave us a review to make sure you don't miss an episode.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Cleo Wade describes herself as a friend and a community builder. She's the author of bestselling books - Heart Talk, poetic Wisdom for a Better Life and Where to Begin, a small book about your power to create big change. Cleo's also got a new book coming out in May this year - pre-order it here!From the data we collect here at Culture Amp, we know how important it is to give employees a chance to be heard, give feedback and share stories about their experience at work. Creating space for these conversations is important in the workplace and society at large. When we create space to come together and learn from each other, truly amazing things can happen. One of the 2024 workplace trends we identified in our first episode of the year is the idea of commute-worthy experiences. Basically, we're asking companies to truly think about what type of experience they want people to have in the office.If we can hear what Cleo has to say, we've got a much better chance of creating workplaces that justify their employee's commute.Show notes:If this conversation has left you wanting more, the link to Damon's full conversation with Cleo is here.Learn more about Cleo Wade by heading to www.cleowade.comLearn more about Culture Amp by heading to www.cultureamp.com We believe in creating a better world of work, if that's important to you too, please subscribe and leave us a review to make sure you don't miss an episode.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We can't think of a better way to mark International Women's Day than with a crystal clear call to action to all employers laying out exactly what is needed to improve the world of work for women. Jamila is Deputy Managing Director of Future Women, where she supports governments and employer organisations working towards gender equality.Listen to Jamila dictate the email that she would like us to send to CEO's around the world who are ready to improve the world of work for women. Jamila's email is not only a conversation starter, but a shareable resource brimful of practical advice on what we can all do to create real change. Show notes:To hear Damon and Jamila's full conversation head here.To read or copy Jamila's complete email head here.Learn more about Jamila at jamilarizvi.com.au and Future Women at futurewomen.comLearn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

More than four years since we released the first episode of this podcast, we're announcing a BIG change!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How will the top 7 HR trends of 2024 impact your workplace? Damon breaks down his top three employee experience predictions for 2024, along with key predictions from four experts around the globe. In this new era of work, our technology, leadership, and communication are all hyper-focused on prioritizing ease and creating more cohesive workplaces. It's a new era born of an understanding that when both work and the world outside work feel hard, it can be overwhelming to be a working human. So, listen in to see how 2024 promises to make it easier for people to do their best work, and to feel valued, purposeful, and confident that they have the tools and support to work well. If you're ready to level up as a new year begins, 2024 has the potential to drive essential progress in the workplace evolution – where we tune into the requirements of organizations and employees to create truly impactful and engaging employee experiences. As we navigate generational workplace change, rethink the role of the office, and adapt to emerging technologies, the possibilities are endless. Here's to a new year of making good things happen at work.To read Damon's article on this topic click here.If you enjoy and find value in this podcast, please don't hesitate to subscribe, follow and leave a review. Learn more about Culture Amp at www.cultureamp.com or @cultureamp on Instagram. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

We're signing off for the year with the one thing we all need to hear right now + some exciting news about 2024.If you enjoy and find value in this podcast, please don't hesitate to subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The research team at Culture Amp are on the cutting edge of everything people + data science, and in this episode you'll get access to the top findings from their latest publication: The State of the Manager Report.The study looks at feedback from over 1 million employees, which analyzed 250,000 plus managers from 3,304 companies during the time period of July, 2022 to 2023. This makes it one of the largest and most comprehensive State of the Manager reports published.Fresia is a Lead Research People Scientist at Culture Amp. She's bringing her I/O Psychology background (M.S.) to the Culture First podcast for the third time to dive deep into this report and talk about how she and the team identify research projects, determine hypotheses, oversee the data analysis, interpret results, and ensure those insights get into the hands of campers and the broader community.SHOW NOTESDownload your copy of the 2023 State of the Manager Report.If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sarah Walsh has been integral in making women's football in Australia what it is today. Following a club career that saw her play in the NWSL in the United States and in the A-League Women in Australia, she won 70 caps for Australia's national team the Matildas and has spent the second half of her career fighting for equity and equality for today's athletes.In the 2023 Women's World Cup, the Matildas captured the hearts of Australia and the world with record breaking audiences glued to their screens to see the Matildas secure Australia's highest-ever finish at a World Cup.The timing of this episode was made even more special by the announcement that the 2023 Collective Bargaining Agreement from Football Australia has gone even further to create the right conditions for high performance. For Sarah, the years and years of work leading up to this moment in time just keep paying off, and to hear her fully grasp the enormity of what she has achieved as she speaks with Damon in this episode is truly special.Sarah and Damon recorded this conversation live at the inaugural SXSW Sydney in front of a standing room only audience. They discuss the conditions needed for high performance, the importance of culture on and off the pitch and the pivotal moments in Sarah's life that saw her become the trailblazer she is today.Show notes: This episode pairs well with Damon's recent conversation with Jamila Rizvi, who detailed exactly what we need to do to make work and the workplace a better, safer and more equitable place for women. If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about the Matildas at www.matildas.com.auSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Are you stressed? Or could you get benefit from getting a little more specific and looking within to see if something else is happening? Maybe you identify disappointment, exhaustion or feeling unsupported?Damon's guest today is Award-winning psychologist Susan David, and in this episode she'll break down why getting specific with our emotions activates our readiness potential, allowing us to move forward and have the necessary conversations about why work can sometimes feel really hard. As one of the world's leading management thinkers, Susan won the management idea of the year when she expertly defined emotional agility. Her book Emotional Agility went on to be a #1 Wall Street Journal bestseller and winner of an Amazon Best Books of the Year Award. With more than 11 million views, Susan's TED Talk, The Gift and Power of Emotional Courage, was named one of the most popular talks of the year.Right when the world needs it most, Susan and David discuss emotions, how we process them, how we handle them, how they show up in the workplace and then they narrow in on how to create space between ourselves and our emotions in order to take action and move forward. At the heart of this conversation is a quest to figure out why we have normalised the idea that while emotions are foundational to our experience as a human, they are still misunderstood or sometimes even excluded from our experience at work.This conversation will sharpen your emotional agility and help you learn how to see your emotions as helpful data points that signpost our deepest needs and values.If you're craving a healthier relationship with your emotions and the emotions of others this episode will help!Show notes:If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramConnect with Susan David on X @SusanDavid_PhDSusan has generously offered all Culture First listeners free access to the Emotional Agility Quiz: Join over 140,000 people who have taken the free Emotional Agility Quiz. The quiz takes just 5 minutes to complete. You'll receive a free 10-page personalized report offering specific strategies to help you become more Emotionally Agile.She has also offered our listeners the Emotional Agility Pyramid and How to Get Unstuck resources.Listen to Checking In with Susan David created in partnership with TED and which focuses on coping with our heightened emotions brought on by the pandemic and its aftermath.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Adam Bryant is currently senior managing director at the Ex-Co Group, but you might also know Adam for his work as a columnist on one of the most popular NY Times columns of all time. That column was the iconic Corner Office, where he interviewed CEO's of the world's top companies and notoriously never missed a single week of publication in his 18 year tenure. If your ambition is to be a leader who leads with empathy and humanity, then you had better take notes during this conversation with Adam. After interviewing so many leaders, he knows what it takes to step up and ground an organization's strategies in meaningful, mission-driven, and purposeful ways.Adam and Damon cover a lot of ground in this chat. How to build a great CEO-CHRO relationship, Adam's thoughts on why there are way “too many bad bosses in the world”, and we talk diversity - Adam is confident we need a path forward that includes lived experience and connectign with other people's stories on an emotional level.Adam hasn't stopped interviewing the world's great leaders, even after leaving the New York Times. His latest book, The Leap to Leader, contains practical strategies and tactics for building a loyal following, moving up quickly to broaden your impact, and making the subtle but crucial mindset shifts that are required to lead others effectively.If you have a leadership program at your work or a slack or teams channel for managers, we humbly request that you share this episode with those groups. Adam has interviewed arguably the most important business leaders of the 21st century and he's distilled those learnings to help you become the leader that the world needs right now.If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramConnect with Adam Bryant on X @adambbryant or @ExCoLeadershipSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Welcome to Part II of this special episode with Lucy Prebble, executive producer and writer from the hit tv show Succession. If you're curious about why you both loved and hated Logan, why Shiv was as deeply flawed as her brothers and why a bromance like Tom and Greg's made us feel all kinds of things, then hit play because all those questions and more will be answered.As Lucy and Damon take a deep dive into the world of Waystar Royco and Succession, Lucy shares openly to what lengths deeply researched real world stories were used to create this fictional company, goes on to explain that Logan Roy's media mogul character was the only archetype in the show, and then takes us inside the writer's room that leaned on the power of constraint to tell this story for the ages in the most Succession-y way possible, and yes, Succession-y is a word. As hard as it was to watch at times, as the dark side of the world of work was broadcast into our living rooms, this television show that is, at it's core, about love and power - the need for it, the absence of it, and the lengths people will go to get it and then keep it - can be received as a gift to us all in the way it helps us find clarity on the types of companies and company cultures that we want to create and be part of.If you haven't already listened to Part I, where we learned about Lucy's background as a playwright in London's West End, her time as a TV Showrunner and how she nearly didn't accept the offer to work on Succession, you can - check it out here.Show notes: If you love our Pop Culture First episodes, be sure to check out this joyous conversation between Damon, Priya Parker and Gary Ware about a very different workplace run by, the legend himself, Ted Lasso.Damon also mentioned his recent conversation with Jamila Rizvi on how to make work actually work for women. You can find that brilliant episode here.Bonus content:Culture Amp is excited to announce that Culture First is back and our virtual event series is going global with three events across APAC, The Americas and EMEA. At this year's Culture First, today's guest Lucy Prebble, will be doing an exclusive sit-down with Culture Amp CEO Didier Elzinga. As a thank-you for listening to the Culture First podcast, we'd love to give you access to this brilliant bonus session. Head to http://cultureamp.com/podcastcfg to register for what is sure to be jam-packed conversation between Didier and Lucy.If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramConnect with Lucy Prebble on Twitter @lucyprebblishSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Lucy is an award winning British playwright and is the Executive Producer, and writer for the TV show Succession. She is known for her compelling story telling that often explores themes of power, corruption, and the dark side of human nature.In part one of this episode we are going to learn about Lucy the writer, the storyteller and the world creator.You'll hear Lucy applying her techniques for world creation to the company cultures we all experience every day and we'll explore the “note behind the note” - a brilliant mechanism Lucy uses to analyze feedback from above to help her get to the heart of what the right next step to take is. Lucy helps us to remember that stories are not just entertainment. They can also be powerful tools for understanding ourselves and the world around us. They can help us to see things from different perspectives, challenge our assumptions and help us to feel connected to others. Ultimately, the best stories help us to find meaning in our lives.Show notes: If you love our Pop Culture First episodes, be sure to check out this conversation between Damon, Priya Parker and Gary Ware about a very different workplace run by, the legend himself, Ted Lasso.Bonus content:Culture Amp is excited to announce that Culture First is back and our virtual event series is going global with three events across APAC, The Americas and EMEA. At this year's Culture First, today's guest Lucy Prebble, will be doing an exclusive sit-down with Culture Amp CEO Didier Elzinga. As a thank-you for listening to the Culture First podcast, we'd love to give you access to this brilliant bonus session. Head to http://cultureamp.com/podcastcfg to register for what is sure to be jam-packed conversation between Didier and Lucy.If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramConnect with Lucy Prebble on Twitter @lucyprebblishSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

If you've ever doubted the ability of a Culture First company to have their delicious Culture cake and eat it, too - Garry Ridge is about to lay down a 20-minute Master Class on exactly how he made it possible.Our guest today was one of the very first CEO's that Simon Sinek recognised as putting his Golden Circle into practice and in this episode, you'll hear Garry talk about his relationship with Simon Sinek and he lets us in on the tweaks he made to Simon's own formula for creating a Culture First company.Garry Ridge's leadership style is unique, bold and a balance of his Australian upbringing and his time on the road as a travelling salesperson. All this combined with his infinite mindset saw him become the longest serving Australian chief of a listed US company - a company that sells one of the most recognisable household items in the world - WD40!This conversation was recorded back in 2020, but we never released it in full. We want to honor Garry's incredible legacy of 25 years as CEO of WD40 with this extended version!If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about Garry at thelearningmoment.net and on Twitter @LearningMomentSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jamila's role as Deputy Managing Director of Future Women, an agency that supports governments and organizations that are working towards gender equality, is the culmination of a lifetime of fighting for change. Jamila is a former advisor to the Australian Government on gender and early childhood education and also a best-selling author for adults and children, columnist, media commentator and fellow podcast host.Damon's conversation with Jamila is packed with actions you can take into your own workplace and covers everything from the way language in performance reviews negatively impacts women's chances of promotion to the scary ways that AI is being coded with inbuilt biases.We start with Jamila taking us on a history lesson about just how we ended up in a world of such great gender disparity and finish with a message from Jamila for you to send to your CEO if you, like me, want to make work actually work for women. We hope that this episode will leave you feeling confident that a path to fairness exists and we're excited to arm you with the facts and research to support yourself and your coworkers as we all move towards a better world of work for women.If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about Jamila at jamilarizvi.com.au and Future Women at futurewomen.comListen to Jamila's story about Mina here: https://www.cultureamp.com/resources/2022-culture-first-on-demand-apac/how-to-make-work-work-for-women Show notes: At the end of this episode, Damon says to Jamila: If someone's listening and they want to send this episode to their CEO telling them "We want change, we want to make work for women", and you, Jamila, get to write a little memo that's attached to this email that goes off to the CEO, what would you like that message to be?And here's Jamila's answer, your memo to copy/paste or attach to anyone you're sending this episode on to:Safety first. Every organisation, including this hypothetical one needs to stop thinking about sexual harassment and in the workplace as a HR issue and start thinking about sexual harassment as an occupational health and safety issue. If your employees are not safe at work, that is not about interpersonal relationships and that person's experience of being your employee, that is about them being safe at work. And if you think about the extraordinary amount of money that is spent in this country by building and construction companies, mining companies, for example, on making sure their employees are safe while doing risky work, imagine if we took that same lens and that same urgency and adamancy around safety to ensuring that women were free of sexual harassment and discrimination and victimisation in workplaces. Think about how you're keeping people safe from sexual harassment. Make training mandatory for staff, make sure there is a confidential, clear complaints mechanism for people to follow. Explore the provision of paid domestic and family violence leave, and provide training for frontline responders to sexual harassment in workplaces because often it is not HR who hears it first. It is an ordinary line manager who does not know what to do. Address your pay gaps. Don't tell me you don't have one because the chances are you do. It is illegal to pay different people different amounts of money for the same work because of their gender. Start there, start with your audit and rectify unequal pay. Look at broader company-wide pay gaps. Why is it that pay gap exists in your organisation and most organisations have them? The WGEA (Workplace Gender Equality Agency) data shows us that different industries have different degrees of a pay gap, but all industries experience them. Implement transparency. Transparency of pay gap data, transparency of salary bands and a review of discretionary payments. Often pay gaps increase because of discretionary payments, bonuses, superannuation, gifts, that kind of thing. Look at how you can be more explicitly fair about that. Evaluate and revise gender and language in promotion and recruitment. Work-life balance and the idea of how that is modeled, how that is prioritized and how that is accepted. How do you create an acceptance of the very diverse and individual lives your employees lead? And I'm not talking about a diversity of just those employees. And I'm not talking about diversity meaning that you've diversified your marketing department to make sure the glossy brochure looks diverse. I'm talking about recruiting, retaining and promoting diverse employees and then supporting them to be able to attain work life balance in a way that is meaningful and real. And that means senior leaders in the organisation demonstrating and modelling that balance, creating informal opportunities to have conversations with women and with various minorities and people who face disadvantage at work, especially those who don't work full time in the physical office.Avoid promoting presenteeism. Make sure that your office culture is inclusive at home as well as at work. When you give feedback, ask for feedback about how you give it. So often we always think we're giving great, helpful, useful feedback. And too often, employees, particularly women who face some kind of barrier or disadvantage, don't have the opportunity to say, this doesn't work for me. This isn't helping me.From Jamila Rizvi, Deputy Managing Director of Future WomenSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this Culture First episode, Damon Klotz sits down with the iconic Simon Sinek in a conversation wholly shaped around Simon's concept of the Infinite Mindset of company culture. Inside, you'll get a sneak peek into Simon's background and how it shaped his perspective on life and work. You'll also hear about the massive role that storytelling plays in Simon's work and how you can use it to help people connect with ideas on a deeper level. Simon's passion for shaping leaders with an Infinite Mindset shines throughout this chat, and he mentions Walmart, Microsoft, and Patagonia, organizations that have embraced the Infinite Mindset as he walks us through the tools and leadership skills that are required to build it. This interview was recorded in 2019, just moments before Simon stepped on stage to address an audience of more than 1,000 people and culture professionals at a Culture First event, which makes Simon's concerns about the power and influence of big tech companies and the need for balancing their role in society even more relevant today.Simon Sinek is an unshakable optimist who works to inspire people to do what inspires them so that we can change our world for the better. Simon and his team work with leaders and organizations in nearly every industry to help transform company culture and create a better working world. He is fascinated by the people and organizations that make the greatest, lasting impact on the world. He has devoted his life to sharing his thinking, and leading a movement to inspire people to do the things that inspire them and may be best known for popularizing the concept of WHY in his first Ted Talk in 2009. It has since become one of the most watched talks of all time on TED.com, with 37+ million views. Simon is a bestselling author and shares his ideas in the books Start With Why, Leaders Eat Last, Together Is Better, Find Your Why, and The Infinite Game.​​If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about Simon at simonsinek.comShow notes: Simon recommends two books in this interview. He actually says they belong on the national curriculum: Man's Search For Meaning by Viktor Frankl and How to Talk to Kids So Kids Will Listen by Adele Faber & Elaine Mazlish.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Have you ever caught yourself saying “Once I've achieved this, I'll have time for that” or “I would love to, but I'm just too busy'?Yes? Same!Our relationship with time and the perpetual quest for control can lead us to feeling incredibly overwhelmed. Enter Oliver Burkeman, the author of "4000 Weeks: Time Management for Mortals." In his book, Burkeman delves into the profound concept of our mortality and how it shapes our perspective on time. The conversation Damon and Oliver have in this episode will, without a doubt, help you make better decisions with your time not only at work, but in your personal life, too.We're passionate about creating a space for discussions that straddle both realms as our work and our lives continnue to overlap more than ever.Five key concepts to listen out for are:Embracing your limitations. The idea of waiting for perfect control. How to be aware of the productivity trap. The joy of seeking novelty in the mundane.And did the term ‘strategic underachievement', as coined by Oliver, lay the foundations for the quiet quitting trend? As usual, this episode is packed full of actionable takeaways for everyone looking to build a culture first workplace.​​If you enjoy listening to Culture First, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.comSHOW NOTES:At the top of the episode, you'll hear Damon reference one of Oliver's latest New York Times articles, as he sets a challenge for every listener: Opinion | Stop Multitasking. No, Really — Just Stop It. - The New York Times.Damon also mentions the work of Alain de Botton.You'll also hear Oliver reference the work of Cal Newport, an MIT-trained computer science professor at Georgetown University who also writes about technology, work, and finding depth despite distraction.

This episode contains the never heard before full interview from our very first episode with Esther Perel. It was this sit down conversation that sparked a friendship between Esther and Damon that continues to this day. We believe in the magic that real conversations can create, so we want to take you back to that moment in time, back to the start and give you access to the first time Esther and Damon sat down together.For the first time ever, we're releasing the full interview from start to finish. This conversation offers a great opportunity to be reminded of the foundational elements of relational intelligence, and gives you tangible takeaways to help you build a better world of work. Psychotherapist Esther Perel is the New York Times bestselling author of The State of Affairs and Mating in Captivity. Fluent in nine languages, she helms a therapy practice in New York City and serves as an organizational consultant for Fortune 500 companies around the world. Esther's TED talks have garnered more than 20 million views and she is the host of the podcast Where Should We Begin?​​If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramLearn more about Esther at www.estherperel.com or @EstherPerelOfficial on Instagram.Show notes: In this episode Esther mentions: John Gottman's metaphor of the The Four Horsemen of the Apocalypse. The four communication styles, according to his research, that can predict the end of a relationship are criticism, defensiveness, contempt, and stonewalling.

Interviews with a curated list of workplace culture experts and thought leaders full of actionable insights to help all of us create a better world of work.

‘Pop' Culture First is a new style of episode and one that we'd love to do more of if you, our audience, agree!In this episode, you'll hear Damon and his guests unpack the leadership styles of Ted Lasso and Logan Roy, both lead characters in smash hit shows that take us to the edge of what typical leadership is often confined to. When we say smash hit, we mean it! In 2023, Ted Lasso received 21 Emmy nominations, while Succession received 27!Priya Parker, author of the best selling book 'The Art of Gathering', compares the two starkly different management styles of the main characters in each show and breaks down for us what we can learn from how they gather and how they use or abuse power. Gary is a Culture First Chapter Lead Volunteer for Culture Amp in San Diego, a facilitator and a master improv teacher, and dives deep into what Ted Lasso, as a leader, taught us across the three seasons. Our guest's thoughts on why The Lasso Way works, and why the cruel manoeuvres of Logan Roy don't, are well worth the listen!​​If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com

What can 200,000 employees tell us about the relationship between engagement and performance? It turns out quite a lot. On the latest episode of the Culture First Podcast, we are returning to the data to bring you the latest in employee experience research. In the first part of our data and research series, I sat down with Culture Amp's Lead Researcher Fresia Jackson to lay the foundations for the scope and size of the data lake that Culture Amp has. You can listen to that episode here: https://www.cultureamp.com/podcast/diving-into-data In part two of our data exploration, we are looking at a specific study just completed by our data and research team. In this episode, you'll learn: How we standardized the data to get the most robust engagement and performance research set in the world. The different types of performance rating systems organizations have implemented, and we find out if there is a sweet spot when it comes to how often you should measure performance. What type of feedback do your high performers need? The external reasons that may be causing underperformance for some of your employees and what you can do about it. If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com

While we all know that the world has changed significantly, what you might not know is that the state of mental health in the workplace has also been adjusting to respond to it. One of those changes was that in June of this year, the world's first International Standard (ISO) to address Psychological health and safety at work were published.To better understand what is happening with mental well-being and the workplace, Damon sat down with the Co-Founder of Unmind, Dr Nick Taylor. In this episode, you'll learn: - The macro trends and policies impacting mental health in the workplace- Why disclosure is such a complex subject when it comes to mental health - How to focus on your mental wellness before supporting others on your team- Tips for anyone who's managing a team of humans in this complex environment Links referenced in the episode: ISO Standard 45003Culture Amp & Unmind PartnershipCulture First Global On Demand Content

In this bonus episode of the Culture First Podcast, our host Damon Klotz announces the four keynote speakers for Culture First Americas. Join him at Culture First on Wednesday, the 26th of October, to hear from Susan Cain, Valerie Jarrett, Oliver Burkeman and David Whyte. Click this link to get your free ticket.

For the first time on the Culture First Podcast, we are doing a mini-series where we go behind the scenes of a company to learn how they put Culture First at all levels of the company.The first company that we will be exploring is Wilson Sporting Goods. While many people would know Wilson for its products, you probably don't know that they've been around for over 100 years, and it was only in the last few years that it launched retail stores. In the third episode of this series, we will be speaking with the Wilson Director of Retail for North America, Erin Pelton. In this episode, you'll hear Erin share her experience building a career in the retail industry, why Wilson was her dream opportunity and the importance of diversity, inclusion and belonging when you launch a new initiative within an established organization. If you'd like to hear more from Wilson Sporting Goods, register to attend Culture First Virtual Americas, where their VP of HR, Geoff Watts, will be joined live on stage with Damon Klotz.

For the first time on the Culture First Podcast, we are doing a mini-series where we go behind the scenes of a company to learn how they put Culture First at all levels of the company. The first company that we will be exploring is Wilson Sporting Goods. While many people would know Wilson for its products, you probably don't know that they've been around for over 100 years, and it was only in the last few years that it launched retail stores. In the second episode of this series, we will be speaking with the Wilson VP of HR, Geoff Watts.In this episode, you'll hear how Geoff thinks about company culture, measuring employee experience and what he's excited about as the company moves into retail. If you'd like to hear more from Geoff, register to attend Culture First Virtual Americas, where Geoff will be joined live on stage with Damon Klotz.

For the first time on the Culture First Podcast, we are doing a mini-series where we go behind the scenes of a company to learn how they put Culture First at all levels of the company. The first company that we will be exploring is Wilson Sporting Goods. While many people would know Wilson for their products, you probably don't know that they've been around for over 100 years, and it was only in the last few years that they launched retail stores. In the first episode of this series, we will be speaking with the Wilson CEO and Chairman Joe Dudy. In this episode, you'll hear how Joe worked his way up from an entry-level role in the company to eventually becoming CEO. Joe will talk about how he thinks about company culture, measuring employee experience and what he's excited about as the company moves into the retail space. You'll also have to listen to the end as Joe answers the question about the impact Wilson the volleyball from the movie Castaway had on the company culture and the bottom line. To hear more from the team at Wilson Sporting Goods, make sure that you register to join us at Culture First. Geoff Watts will join me live in conversation to discuss how Wilson put Culture First. Make sure you click the link above to get your free ticket.

Have you ever wondered what happens to your survey data after you submit your response? In this episode, we will dive deep into the world of employee experience data and how Culture Amp turns data into insights.Join us as we explore what happens when one individual responds to a company engagement survey. First, we'll share how the company uses it. Then we'll share how this one response goes on a journey to land in the largest employee data lake where Culture Amp can use that response to answer questions like “what impact does engagement have on retaining customers?” and “what is the best performance rating scale?”This episode will be the first in a series as we explore the 34 million data points that make up Culture Amp's data lake. Before we explore the depths of Culture Amp's research, this episode will provide all listeners with the foundations of people analytics and data collection.My guest on this episode is Fresia Jackson. Fresia is a People Scientist and Lead Researcher at Culture Amp. Here are just a couple of things that keep Fresia busy every day. Overseeing Culture Amp's research projects connecting Culture Amp's data to business outcomes. Determining the most impactful hypotheses by keeping her ear to the ground of what's going on in the world and how our data can provide insight into creating a better world of workDisseminating research results by crafting findings into a story, evangelizing that story internally, so they're put into practice and sharing the story externally to share our science with the world. If you've enjoyed this episode, please make sure you subscribe and leave a review.To hear from more Culture First Leaders, register to join us at Culture First. Culture First is a series of free virtual experiences exploring how culture, science, and innovation can guide organizations, leaders, and teams through the challenges and the opportunities of reworking work for everyone. Get your free ticket here.

In this episode of the Culture First Podcast Damon sits down with Professor Jane Burns and Adam Smiley Poswolsky to discuss how to talk about mental health in the workplace.Professor Burns is a Board Member of the NDIA, Committee Chair at Open Arms Veterans & Families Counseling and formerly involved in Streat and Beyond Blue. Adam is a keynote speaker on workplace belonging and the future of work as well as the author of Friendship in the Age of Loneliness. He also writes for Harvard Business Review and his TED talks have amassed over 2 million views.In this episode you'll learn:The foundational level of knowledge everyone needs to understand a topic as complex as mental healthWhat the research is showing us when it comes to the global loneliness epidemicWhat role does the organization and company culture play in positively and negatively impacting mental healthHow a manager can play a critical role in supporting the mental health of their teamThe questions you can ask your team members to better support them to talk about mental healthThis is an incredibly important episode and one that we hope gives you a better understanding as well as practical actions to take to create mentally healthy workplaces.This is an incredibly important episode and one that we hope gives you a better understanding as well as practical actions to take to create mentally healthy workplaces. If you or someone you know needs help, please use the following resources as a guide. If you or someone else is in immediate danger, please call the emergency services in your local area.Mental health resources: ‍This page contains a wide range of mental health services around the world.https://www.wearespur.com/org/mentalhealthhub Culture First Global 2022To hear more stories from Culture First Leaders make sure that you register to join us at Culture First Global. Culture First is a series of free virtual experiences exploring how culture, science, and innovation can guide organizations, leaders, and teams through the challenges and towards the opportunities of reworking work for everyone. Get your free ticket here.

In this episode, Damon sits down with Priya Parker, master facilitator, and author of The Art of Gathering: How We Meet and Why it Matters. Priya provides listeners with a masterclass in the art of gathering. Here are some of the questions you might have about your work meetings: Have you wondered if your meetings were serving the right purpose? Have you questioned whether the right people are in the room? Do you worry that the way you gather at work is impacting someone's ability to feel like they belong?Don't worry, these questions are being asked at every level of organizations around the world right now. Priya will lay the foundation for how to gather, why to gather and what we can do to make our gatherings more meaningful. Damon and Priya also analyze some famous examples of workplace culture in the form of Ted Lasso and Succession to learn what they can teach us about gathering. By the end of this episode, you'll also learn the difference between a conversation and a gathering and why you need to find the deepest need of your gatherings to truly create a meaningful experience. To hear from more Culture First Leaders like Priya Parker make sure that you register to join us at Culture First. Culture First is a series of free virtual experiences exploring how culture, science, and innovation can guide organizations, leaders, and teams through the challenges and towards the opportunities of reworking work for everyone. Get your free ticket here.

Welcome back to another episode of the Culture First Podcast. In this episode podcast host, Damon Klotz talks about what's to come in the future for this podcast and for announces new Culture First events for 2022 and beyond. Culture Amp is excited to announce that Culture First – Culture Amp's annual, global virtual event series – is back! I'm inviting you to join us and the community as we explore the role of culture, science, and innovation in building better workplaces and overcoming uncertainty.Head to the link in the episode show notes to register now to join over 30,000 international attendees for any or all of our three regional experiences:Culture First APAC - September 7, 2022Culture First Americas - October 26, 2022Culture First EMEA - March 2023Explore ideas, share your experiences, dive into the data, and gain the clarity and skills you need to turn current and future uncertainty into opportunity.By reworking work, we can build a better world of work – for everyone.We'd also love to hear from our listeners if there's particular guests you'd like to hear from on the podcast. You can send me an email podcast@cultureamp.com or contact me @DamonKlotz on social media. I'd love to know if there's a company leader, author, or practitioner that you want to hear more from. One of the core principles when we design culture first each year is to ensure that for every well-known guest like Simon Sinek we also create space for emerging leaders or people who don't typically speak at events like ours. So no guest suggestion is a bad suggestion.

In this episode, Damon sits down with Rachel Botsman, a leading expert and author on trust in the modern world, to discuss the positive impact of trust in the workplace. You'll hear Rachel and Damon discuss: How Rachel navigated the changes to her professional life without being on physical stages with audiences. The process Rachel uses before she creates a new keynote speech. The definition Rachel uses for trust: “Trust is a confident relationship with the unknown.” The relationship between trust, humility and ego. The rise of employee activism and why employees want to know just what their organization stands for, but also what a company stands against. Analyzing the role that vulnerability has on trust when building new relationships. Four phrases we need to rethink in the workplaceRachel Botsman is a trust expert, author, and lecturer at Oxford University. She is passionate about teaching people how to think differently and challenge ideas around trust and humility.She has been recognized as one of the world's 30 most influential management thinkers by Thinkers50, one of the Top 10 most influential voices in the UK on LinkedIn and honoured as a Young Global Leader by the World Economic Forum.

In this episode, Damon sits down with Lainie Tayler the General Manager People at Carman's Kitchen & Founder of HR Squad to discuss reimagining the employee experience and how to retain your best employees. Lainie Tayler is the founder of HR Squad and an experienced Performance Coach, whose mission is to help people achieve their professional and personal goals.In this episode, you'll hear: Why Lainie believes in the whole person experience and not just the employee experience The feedback loops they've created to move fast and execute How being intentional about feedback has removed the need for a formalized performance process What the right amount of transparency is with your employees And why one of their wellbeing initiatives was recently picked up by the media, I'll give you a hint, it's called a doonah day and I think we could all use one of those from time to time. If you'd like to learn more about Carman's Kitchen onboarding program, you can watch Lainie's session from Culture First APAC here: https://www.cultureamp.com/resources/culture-first-on-demand-apac/how-carmans-kitchen-achieved-96-employee-engagement

In this episode, Damon sits down with Anna Binder from Asana to talk about the journey she's been on as she's scaled Asana. As the newest board member of Culture Amp, Anna built a culture powered by clarity, co-creation, and inclusion and shares what she learned from her role at Asana and talk about what's next for people leaders in 2022Anna Binder serves as Asana's Head of People Operations, a role she has held since May 2016. During her time at Asana, both Inc. Magazine and Fortune named Asana as a Best Workplace for four years in a row, and the company has been named a Best Place to Work in 2021 by Glassdoor. Prior to joining Asana, Anna was MuleSoft Inc.'s VP of People.Damon also officially welcomes Anna to the Culture Amp team as she takes on the role as a newly appointed member of the Board of Directors.If you enjoyed this episode please leave a review and subscribe if you haven't. To listen to more podcasts & access the transcripts head over to www.culturefirstpodcast.com, and to learn more about Culture Amp, visit www.cultureamp.com.To find the videos from Culture First Global 2021 mentioned at the start of the episode head to www.cultureamp.com/community

For years Major League Baseball has measured everything related to the game. From the data that individual teams use for onfield performance to the analytics they use to tailor the brand and gameday experience for the fans. Brand is a promise to the customer, culture is how you deliver on that promise. In this episode, you’ll hear how Major League Baseball started their journey to create a culture of feedback and analyze the data that most closely impact their employees to deliver that world-class brand experience. The guest for this episode is Kiera Connerty, Director of Talent Management at Major League Baseball. Kiera is a graduate of West Point and former Captain in the United States Army. After leaving the Army, she joined the NBA’s People and Talent team before joining Major League Baseball in 2019. This episode is a rare chance to go behind the scenes to learn what it takes to run one of the most recognizable sports brands globally and the journey they’ve been on to put culture first. You can hear more from Kiera at this year's Culture First Americas conference: https://culturefirstglobal.cultureamp.com/events/details/culture-amp-events-culture-amp-events-presents-culture-first-americas/If you’ve enjoyed this episode, please be sure to subscribe and leave a review wherever you listen to podcasts.

In this episode Damon Klotz sat down with Richard Taylor, VP of Employee Experience at Nasdaq, to learn about how they think about building a culture first company. What’s holding your employees back from a transformative experience? Nasdaq asked this question, and what they learned was surprising. By deeply listening to employees, the people team gained unexpected insights into key pain points and employee needs. In this episode, you’ll learn how, by addressing your employees’ deep-seated desire to be productive and grow professionally, you can build a transformative culture that is both empowering and highly accountable.