Podcasts about chief people

Samantha Simmons is the Chief People & Internal Operations Officer for the Ladies Professional Golf Association (LPGA). In this episode, Sam shares how the LPGA is navigating growth, performance, and culture in a rapidly changing world of sports and work. During this conversation, Samantha shared the people org's strategic priorities and why their team is scaling impact, how the LPGA is investing in manager development and wellness, and why embracing collaboration is key to high-performing teams. Sam also reflects on the evolving employer-employee relationship, the role of autonomy, and the challenges of leading in a mission-driven, global organization.LinkedIn: https://www.linkedin.com/in/ssimmonsgpc/

The power has shifted from organizations to people. How do you meet the new expectations employees have? How do you retain your top performers? My guest today is El Lages, Chief People and Culture Officer at Flexera, and we talked about how she and her team are strategically and creatively planning for a flexible work environment, while also not forgetting the basics. I'm glad you're here to listen in. And, then we'd love to hear from you. Leave a message in the comments about your lessons learned about working virtually or in a hybrid setup.Resources MentionedThe Inspire Your Team to Greatness Assessment (the Courage Assessment)How can you inspire our team to be more proactive, take ownership and get more done?You demonstrate and empower The Courage of a Leader. In my nearly 3 decades of work with leaders, I've discovered the 11 things that leaders do – even very well-intentioned leaders do – that kill productivity.In less than 10 minutes, find out where you're empowering and inadvertently kills productivity, and get a custom report that will tell you step by step what you need to have your team get more done.https://courageofaleader.com/inspireyourteam/About the Guest:Elizabeth Lages is a change agent. El, as she is known, has spent her time building operational excellence throughout the organization. She is known for increasing employee engagement, driving rigor in our sales processes, and building relationships with her optimism and warmth.She is instrumental in making Flexera a “top workplace” through performance management, manager training, and continuous employees feedback. El has been with the company since 2004 in various sales and operations leadership roles before moving into organizational effectiveness in 2017.Born and raised in New York City, El has a B.S. in communications at State University of New York.https://www.linkedin.com/in/elizabethlages About the Host: Amy L. Riley is an internationally renowned speaker, author and consultant. She has over 2 decades of experience developing leaders at all levels. Her clients include Cisco Systems, Deloitte and Barclays.As a trusted leadership coach and consultant, Amy has worked with hundreds of leaders one-on-one, and thousands more as part of a group, to fully step into their leadership, create amazing teams and achieve extraordinary results. Amy's most popular keynote speeches are:The Courage of a Leader: The Power of a Leadership LegacyThe Courage of a Leader: Create a Competitive Advantage with Sustainable, Results-Producing Cross-System CollaborationThe Courage of a Leader: Accelerate Trust with Your Team, Customers and CommunityThe Courage of a Leader: How to Build a Happy and Successful Hybrid Team Her new book is a #1 international best-seller and is entitled, The Courage of a Leader: How to Inspire, Engage and Get Extraordinary Results.www.courageofaleader.comhttps://www.linkedin.com/in/amyshoopriley/ Links mentioned in the episodewww.managertools.com Call to actionWe'd love to hear from you. Leave a message in the comments about your lessons learned...

What if the alternative to capitalism's excesses isn't revolution—but quiet reinvention?In this episode I'm joined by Claire Costello, Chief People & Inclusion Officer at Co-op Group. We explore how Co-op's values-led, member-owned structure creates a different kind of leadership. One that's attuned, distributed, and accountable.Claire describes how Co-op's flexible executive structure, enterprise-wide mindset, and strong connection to its 6 million members foster leadership that is both commercially astute and socially responsible.Claire joined the Co-op in 2019 as Chief Procurement officer and moved to her current role as Chief People and Inclusion Officer at the Co-operative Group in 2022.Her team works across 3 core areas: setting and delivering the strategy for Reward, Wellbeing, Employee Relations, Inclusion, Skills, Colleague proposition and Leadership development; supporting the strategic people challenges across a diverse set of business areas; and delivering a pensions proposition to 54,000 colleagues and 30,000 pensioners.  Claire is also on the Board of Co-op Academies Trust as a Trustee.

Stendert Krommendam is the chief people and sustainability officer at Ecotone, a leading private equity–backed company in Europe for organic, vegetarian, healthy and fair-trade food. Krommendam, who has built a dynamic career at the intersection of people, sustainability, and business, was formerly an HR leader in Unilever and Ahold Delhaize. In this interview, he discusses his new leadership model that embeds sustainability and systems thinking as core leadership qualities, describing what healthy leadership means in the context of Ecotone's mission of biodiversity. He also shares the leadership qualities he believes are critical for balancing performance, purpose, and sustainability; how he fosters a purpose-driven culture; and his perspective on the balance between long-term sustainability commitments and the growth and profitability expectations that are typical in a PE environment. Hosted on Acast. See acast.com/privacy for more information.

Hvordan kan du modernisere et firma i en tradisjonell bransje til å tenke nytt og sette mennesker først? I en bransje som ofte er kjent for lange arbeidsdager, høye prestasjonskrav og dårlig balanse mellom jobb og fritid er Brækhus Advokatfirma en arbeidsplass som tenker litt annerledes enn resten av bransjen. De har ikke bare et ønske om å modernisere og tenkte nytt i forhold til hvordan man jobber med mennesker i eget firma, men vil bidra til å sette en ny standard for hele bransjen.Rebekka Egeland, Chief People & Culture Officer i Brækhus, forteller oss hvordan de har gått frem med sin «people first» strategi og hvordan de har klart å transformere miljøet i selskapet til å representere en god «work life balance»:Hva betyr egentlig «people first», ikke minst i praksis?Kartleggingsprosessen i forkantImplementering av  «people first» strategienHvilke rutiner og daglig oppfølging innebærer dette?Hvordan gjøres målinger i det daglige og over tid?Tips til hvordan du kan starte for å få en mer bærekraftig kulturOg ikke minst, hvilke positive konsekvenser dette arbeide har hatt for firmaet.________________Rebekka Egeland jobber som "Chief People & Culture Officer" i Brækhus advokatfirma. Hun har flere års erfaring som toppleder i privat næringsliv, strategisk rådgiver for ledere samt kurs- og foredragsholder. I tillegg er hun forfatter av tre bestselgende bøker innen psykologi ("Mindfulness i hverdagen", "Hverdagspsykologi" og "Jobbpsykologi"). Rebekka er utdannet klinisk psykolog (Cand.Psychol) med videreutdannelse i organisasjonspsykologi og ledelse.________ Vil du ha e-post med ukens fagtips og personlig invitasjon til webinarer fra Leonda? Ja takk! Liker du det du hører? Trykk på følg i din podcast app så får du beskjed når nye ukentlige episoder legges ut.

Brevo est un animal mythique. Une licorne, un centaure, et surtout... une boite tech qui va bien en 2025. Et qui concurrence les géants mondiaux.Le secret de ce succès ?Pour Laure Rudelle Arnaud, Chief People & Impact Officer de Brevo, ce sont les valeurs de l'entreprise qui en sont l'ingrédient.Au prisme de ces 3 valeurs, elle met en exergue les clefs d'un passage à l'échelle réussi :Today is Day One : je vous confirme de première main qu'au vu de l'effervescence qui règne chez Brevo, on a l'impression d'être au début d'une startup. Tout le monde cherche des manières de mieux faire en permanence, et le cap peut être ajusté très, très vite. Startup donc... sauf qu'on compte 950 Brevonautes, sur 3 continentsWalk in their shoes : la notion d'empathie est structurelle chez Brevo. Qu'il s'agisse de comprendre les besoins des clients ou de réussir à gérer l'interculturel entre l'Inde, les Etats-Unis et la France, cette valeur est une clef de voute de l'entreprise. Et explique beaucoup de choses dans la réussite de son passage à l'échelle.Boots on the ground : pour faire fonctionner ce système de valeurs - et cette entreprise - il ne peut y avoir aucune déconnexion entre le "haut" et le "bas" de la pyramide. Laure nous raconte comment elle recrute des talents qui ont cette capacité rare de savoir à la fois mettre les mains dans le cambouis et prendre de la hauteur... avec quelques histoires incroyables à la clef*.Cet épisode est une plongée de première main pour comprendre comment bâtir une entreprise prospère, robuste, et dans laquelle l'humain a grandi aussi vite que le business. Nous sommes très heureux de les avoir accompagnés pour mettre des mots plus clairs sur leurs valeurs et leur mission. Welcome Inside Brevo !* on y apprend par exemple qu'on peut être le fondateur d'une entreprise de 950 personnes et prendre 15 jours pour répondre à des tickets clients. La suite est dans l'épisode !_____Harmony Inside est le podcast du collectif B-Harmonist. Harmony Inside, c'est aussi le Label qui distingue les entreprises harmonieuses.Une entreprise harmonieuse, c'est entreprise alignée entre ce qu'elle est, ce qu'elle dit et ce qu'elle fait. Le label Harmony Inside distingue les entreprises authentiques et alignées autour d'une culture forte et d'une stratégie claire.Si vous souhaitez savoir et faire savoir à quel point votre entreprise est harmonieuse, vous pouvez faire le test gratuitement ici !Et pour aller plus loin et bénéficier d'un diagnostic à 360° de votre culture d'entreprise, écrivez-nous sur hello@harmonyinside.fr, ou rendez-vous directement sur notre site.Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

Episode Links: Write down your thoughts and shred them to relieve anger, researchers say How to Deal with Guilt: 14 Tips for Coping YOUR FEAR IS BORING. I can say this with all honesty and authority, because I k… Life doesn't happen to you, it happens for you How to Help Others Through a Difficult Transition Kaleidoscope Health and Care 9 Things to Do When Change Is Forced on You The Imposter Syndrome One The “in-between” times of transition are amazing opportunities for growth and reflection. Transition is an Opportunity for Growth The power of a slow transition Transition The Power Of Curiosity In The Workplace   Our first guests is Chrysa Vazitari. Chrysa is a silver award winner as the best EMEA coach. She is focusing on career advancement, career pivots and burnout prevention. She is a PCC-certified coach by ICF and she is using different methodologies in her coaching like LEGO Serious Play, phototherapy, embodiment to support the self-discovery and to keep her sessions and workshops fun and engaging.  https://www.linkedin.com/in/chrysanthi-vazitari/ website link:  https://www.chrysalogy.com/   Krystyna Mailer is an instructional and graphic design specialist with expertise in visual communication, e-learning course development, video creation and job aid design. Known for her ability to transform complex information into clear and engaging learning materials, her mission is to create solutions that are both impactful and practical. She has an instagram and a TikTok page sharing tools, tips and practices on instructional design @learningdesigntime and a portfolio website www.krystynamailer.com https://www.linkedin.com/in/krystyna-mailer/   Juliet Morris is a multi-award-winning leader and coach dedicated to helping people create purpose-driven, sustainable futures. With expertise in leadership, sensemaking, and coaching (Clean Language, executive coaching, and mental fitness), she partners with those seeking meaningful progress. Currently, Juliet is Chief People & Culture Officer at the UK Dementia Research Institute.   In her spare time, Juliet writes a weekly newsletter, "I.F. Club," hosts thought-provoking podcasts, volunteers at school career events, and serves as a delegate for UN Women UK. She's also training in five-element acupuncture. LinkedIn: Juliet Morris Subscribe: I.F. Club Listen: What Kind of Future?   You can contact Women Talking About Learning through our website, womentalkingaboutlearning.com We're on Twitter @WTAL_Podcast You can buy us a coffee to support Women Talking About Learning via Ko-Fi. Or you can email us via hello@llarn.com

In this special on-the-road episode of EdHeads, we're taking you to the Netherlands alongside Tiffani Bibb, Chief People & Culture Officer at Saga Education. High-impact tutoring is now a global movement, but can evidence-based programs be successfully adapted to different cultural and political contexts? Join host AJ Gutierrez as we explore:  How high-impact tutoring is transforming classrooms in the Netherlands Insights from Bo Paulle, researcher at the University of Amsterdam The challenges and triumphs of scaling personalized learning internationally Featuring real-world observations from Dutch classrooms and discussions on the future of tutoring, education policy, and equity in learning. Whether you're an educator, policymaker, or education enthusiast, this episode is packed with valuable insights! Subscribe for more expert conversations on EdHeads!

En este episodio de nuestro podcast, entrevistamos a José Andrés Sánchez Bueno, Chief People and Culture Officer en PLD Space, sobre cómo esta empresa española está revolucionando la industria aeroespacial y qué desafíos enfrenta en su crecimiento desde el punto de vista de la gestión del talento. José Andrés nos explica cómo PLD Space ha pasado de ser una startup fundada por dos jóvenes apasionados por el espacio a convertirse en un referente del sector New Space en Europa. Con un equipo que ya supera los 300 empleados y con planes ambiciosos de expansión, la compañía se posiciona como un actor clave en el desarrollo de lanzadores reutilizables. José Andrés nos cuenta cómo han conseguido atraer talento altamente cualificado de más de 20 nacionalidades, equilibrando la agilidad de una startup con la solidez que el crecimiento requiere. Entre sus estrategias destacan la creación de un modelo organizativo flexible, la implementación de procesos de onboarding innovadores y la promoción de una cultura empresarial orientada a la excelencia. Finalmente, conversamos sobre el futuro de PLD Space y sus próximos hitos, como el lanzamiento del Miura 5, su primer cohete orbital, previsto para 2026. Con este proyecto, la compañía busca consolidarse como uno de los grandes actores del sector en Europa. ¡Esperamos que disfrutes de este episodio!

Dave Scott, Chief People and Administration Officer at ADT, joined us on The Modern People Leader. We discussed ADT's evolution from a services to tech company, Dave's journey from Walmart to leading HR at ADT, and how to cut costs in HR without cutting value. ----  Submit the craziest request you've ever gotten in HR. Buy tickets for MPL Live Boston. ----  Timestamps: 06:39) Dave's professional journey: From Walmart to ADT (11:01) Dave's early career as a professional clown (12:33) ADT's mission and transition to a technology company (22:40) ADT's transformation: A product-focused mindset (27:51) Hiring strategies to attract tech talent at ADT (30:39) Transforming the HR function at ADT (35:24) Skills and organizational design for the future workforce (41:34) Cost management strategies for HR in 2024 and beyond (49:55) Rapid-fire questions ---- 

Sam Simmons, Chief People and Internal Operations Officer at the LPGA, joined us on The Modern People Leader. We talked about her transition from the San Antonio Spurs to the LPGA, 2025 HR predictions, and the LPGA People Team goals for the year. ----  Buy tickets for MPL Live Boston. ----  Timestamps: (03:21) Sam's journey to the LPGA (14:47) Challenges and learnings from 2024 (17:42) Leadership goals for 2025 (21:25) Mantras for 2025 (23:26) Predictions for HR in 2025: Challenges and opportunities (27:25) AI's role in HR: Optimizing work with tools (29:54) Addressing key challenges in DEI and organizational change (33:45) 2025 HR goals and Sam's strategic planning approach (40:33) The most critical HR goal for the LPGA in 2025 (46:16) HR tech stack considerations and streamlining processes ---- 

This episode features an interview with Donald Knight, Venture Partner at Valor Ventures and Miriam Connaughton, Chief People and Experience Officer at Simpplr. Donald's expertise is in creating a culture where employees thrive and has a proven track record of constructing scalable global strategies that support international expansion. Miriam utilizes her three decades of HR consulting experience to shape and deliver a great employee experience, through dynamic HR strategies and AI-powered technology.In this episode, Shawn, Donald, and Miriam discuss the concept of high-performance cultures, how fostering human connection and empathy in the workplace can combat loneliness, and the impact of AI on workplace dynamics.-------------------“Historically, our profession has been rooted on five major time periods. It started because of being administrative in nature. Then from administration, we went into compliance. From compliance, we went into employee satisfaction. From satisfaction, you got companies that are focused on how do they engage their employees, mainly through this lens of productivity. Last, I think the best companies understand that they want people to be fulfilled. If you want people to be fulfilled, you got to recognize that there's plenty of talent at your organization that just isn't. There is a large sentiment of loneliness.” – Donald Knight“If you have lots of people with similar habits, that becomes the culture. It's habit-creating. If managers in general are good at creating psychological safety in an organization and they have a habit of practicing that, then people will generally report that's a cultural trait here. I feel really included and I feel like I can be my authentic self because it's very psychologically safe here. It doesn't just happen because you say it, it happens because people have healthy habits around that on a daily, moment-to-moment basis.” – Miriam Connaughton-------------------Episode Timestamps:*(02:35): Getting to know Donald and Miriam*(08:46): Being an intentional leader*(17:56): High-Performance Index and the ripple effect*(27:28): Loneliness in the workplace*(46:56): Incentivizing human-centric leadership*(53:29): The role of AI in enhancing employee experience-------------------Links:Connect with Donald on LinkedInFollow Donald on InstagramFollow Donald on ThreadsEmail DonaldConnect with Miriam on LinkedInEmail MiriamConnect with Shawn on LinkedInCohesion PodcastAbout Simpplr

When a Jüsto shopper fills their digital basket via the platform's app, the teams behind the scene are getting to know the customer. Using AI, they create a personalized experience to meet the customer's evolving needs. Paulo Neto, Jüsto's Chief People and Performance Officer, visits host Natalie Pierce for a conversation about the teams and technology that are driving Latin America's fastest-growing online grocery platform. Tune in as Paulo pulls back the curtain on Jüsto's strategies for building high-performance teams and processes that ensure its fulfillment centers deliver results 24/7. Every person, regardless of position or level, must be committed to Jüsto's culture: “Always thinking about the customer,” Paulo explains.Episode HighlightsJüsto is a 100% digital platform that leverages AI to map the customer's shopping journey for a unique experience. By cutting out supply chains, buying from local farmers and products, and saving customers' time, Jüsto responds to these key components of shopping: experience, time, and economy. Jüsto's strategy to ensure operating efficiency is focused on these three pillars: people, process, and systems.New people leaders should not try to turn a team's weaknesses into strengths, Paulo suggests, but rather discover strengths and consolidate. That way, high-performance teams can deliver results that support the company's goals.

Lauren Lopez, the Chief People and Culture Officer of the National Women's Soccer League, speaks with Seth Cohen, Chief Impact Officer of Forbes, at the NASDAQ MarketSite studio in New York City on how women's sports are shaping equality and leadership on and off the field.Stay ConnectedForbes newsletters: https://newsletters.editorial.forbes.comForbes on Facebook: http://fb.com/forbesForbes Video on Twitter: http://www.twitter.com/forbesForbes Video on Instagram: http://instagram.com/forbesMore From Forbes: http://forbes.comForbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

On this special “swap-cast” episode (The Source by DailyPay), Pete is LIVE from the annual HR Tech Conference and Expo in Las Vegas, Nevada, on the Workday Forever Forward bus with DailyPay's Chief People Officer, Jon Lowe! After a ‘geeking' out on the amazing recording location (thank you Workday), Pete and Jon catch up to talk the big event, and the rapidly advancing innovation powering the future of HR.  Jon shares his lens as the Chief People leader for a fast moving, global organization, sharing challenges, trends, and opportunities. Jon explains where the value and ROI is in tech adoption and skills investment for the critical practice and profession. Jon shares his vision and outlook for fintech and HR tech to further converge and modernize employee wellness, to facilitate enhanced inclusivity, personalization, and education for all employees while returning measurable value to their businesses. Connect with Jon: https://www.linkedin.com/in/lowejon/ Connect with DailyPay and The Source podcast: www.dailypay.com www.dailypay.com/podcasts Connect with the show: LinkedIn:  http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR

Colin Mincy, Chief People & Culture Officer at Centering Healthcare Institute, joined us on The Modern People Leader. We dove deep into his personal transformation, how his leadership style has evolved, and the tough truths HR professionals face today. Colin shared his journey of progress over perfection, emphasizing small wins, accountability, and momentum to create lasting change—both personally (losing 68 pounds and reclaiming his energy) and professionally. ---- 

Leadership isn't just about hitting the numbers - it's about how you get there. Through candid stories from his 25+ years in human resources, Chief People Officer Tushar Pandit challenges common misconceptions about workplace culture and HR. He explains why foosball tables and kombucha aren't company values (though he enjoys kombucha), why measuring employee engagement isn't enough, and what it really takes to build an organization where people want to stay and grow. This conversation dives into why the "Chief People and Culture Officer" title misses the mark, how to lead through constant change, and what it means to truly care for your team while driving business results.About Tushar:Tushar Pandit is a values and culture catalyst People Executive with 25+ years of broad and deep experience in the tech-enablement space: from start-ups through multi-nationals, and VC/PE-backed privately-held to publicly-traded. He is currently the Chief People Officer at SPINS, the leading provider of retail consumer insights, analytics and consulting for the Natural, Organic and Specialty Products Industry. He's an enabler with a principle focus to be a strategic, people leader: to lead with data to enhance an organization's sustainable and scalable long-term growth and success – all within a social and collaborative enterprise environment! Highlights:How an internship at a law firm unexpectedly led Tushar to discover his passion for HR and people operationsWhy the Chief People Officer role has evolved beyond "getting a seat at the table" into driving organizational transformationThe problem with treating culture as HR's responsibility - and why every leader needs to own itHow to handle high performers who get results but leave "20 dead bodies behind"Why work-life balance is a myth - and what work-life management looks like instead The importance of letting people be adults and trusting them to manage their timeWhy the best leaders believe more in your potential than you do yourselfHow to lead through VUCA (volatility, uncertainty, complexity, ambiguity) in today's business environmentThe danger of the phrase "that's the way we've always done it" - and why change management matters more than everLinks & Resources Mentioned:Follow Tushar Pandit on LinkedInSPINS (Tushar's company)Who Moved My Cheese? by Spencer JohnsonGive and Take by Adam GrantGet your FREE 5 Day Leadership Reset Challenge guide here: https://llpod.link/challengePodcast Website: www.loveandleadershippod.comInstagram: @loveleaderpodFollow us on LinkedIn!Kristen: https://www.linkedin.com/in/kristenbsharkey/ Mike: https://www.linkedin.com/in/michael-s-364970111/Learn more about Kristen's leadership coaching and facilitation services: http://www.emboldify.com

Can the company that hepled build the internet revolutionize AI?

What if AI wasn't a threat to your job, but a tool to unlock your potential? Cisco's Francine Katsoudas, EVP and Chief People, Policy & Purpose Officer shares the forward looking stance Cisco is taking towards AI in the workplace and empowering employees to make AI work for them – navigating the challenges and opportunities in an AI-driven workforce. Hosts Patrick Moorhead and Daniel Newman dig into these topics for Six Five Media On The Road at the Cisco Partner Summit: The impact of AI on jobs and the critical importance of skilling and upskilling in today's job market The evolving landscape of work with the rise of AI, and its implications on job roles and required skills for the future Cisco's strategies for addressing the skilling and upskilling needs of the modern workforce Visions of the future of work, focusing on skills and opportunities rather than traditional roles and jobs, and how leaders can adapt to these changes  

In this episode 235 of the podcast I bring you all the detail about a recent case decided by the Employment Appeal Tribunal, Hunter V Carnival plc in which the Appeal Tribunal considered the protection provided by regulation 10 of the Maternity and Parental Leave Regulations 1999. In this episode we cover: The protection provided to women on maternity leave by regulation 10 of the Maternity and Parental Leave Regulations 1999. The analysis of a suitable alternative vacancy in the context of maternity leave protection when a redundancy situation arises. What employers have to consider if they are making redundancies when an employee is on maternity leave or another period of family leave. What the difference is between reducing numbers of staff in a role and creating new reduced number roles. You can read the full judgment here: Hunter v Carnival plc     Sexual Harassment Training Requirements: Prevention Obligation Webinar Training for Managers 20th November at 10am  90-minute training webinar to ensure they understand what sexual harassment is, how to prevent sexual harassment and reporting and investigation obligations and processes. Each webinar is 90 Minutes, and the cost is £81.96 per person. To book please head to Eventbrite here: https://www.eventbrite.co.uk/e/sexual-harassment-prevention-training-for-managers-tickets-1059654728819?aff=oddtdtcreator   Marie Fall, Chief People and Culture Officer from Axel Arigato had this to say about the training provided:  “We recently participated in a workshop led by Alison Colley on sexual harassment prevention, and it exceeded our expectations in every way. Alison brought an engaging and structured approach, delivering critical insights with clarity and depth. The session was interactive, making the complex topic accessible and relatable for all our leaders. The feedback from participants was overwhelmingly positive, highlighting both the quality of the content and Alison's expert facilitation. We left feeling equipped and motivated to foster a safe, respectful workplace culture. Thank you, Alison, for an impactful session!”   DIY Training for Employees – £18 per person (inclusive of VAT) We have also created a training programme for all employees so that they understand what Sexual Harassment is, how to report and what they should be doing to help prevent sexual harassment. The training can be completed as required and will take approximately 75 minutes to complete. For more information or to access the course please go to: We are also offering a discount for bulk orders to please contact me by mail alison@realemploymentlawadvice.co.uk for more information. Certificates will be provided for all attendees as proof of training.   Training for your Team Would you like to arrange training for your team to reduce the risk of both unhappy employees and claims being made against you? Please get in touch for a no obligation discussion, we can offer training anywhere in the UK in person or delivered remotely via MS Teams. Please drop me an email alison@realemploymentlawadvice.co.uk   Fixed Price Advice from Real Experts As part of our HR Harbour annual subscription service for employers we provide guidance and training for employers, supervisors and managers. If you would like to know more about the HR Harbour Service and how you can get unlimited support from as little as £210 per month please contact me for a no obligation discussion – alison@realemploymentlawadvice.co.uk or you can find full details here: HR Harbour Don't forget you can contact us by telephone 01983 897003, 01722 653001, 020 3470 0007, 0191 375 9694 or 023 8098 2006 We have a variety of free documents and letters which are available to download here: DIY Documents We are also on YouTube! You can find a range of topics and also listen to this podcast on YouTube here: YOUTUBE   Zoes Law Raising awareness of melanoma and skin cancer. You can find more information here: https://www.facebook.com/zoepanayilaw  

https://www.sherylkline.com/blog/leading-in-times-of-uncertainty-with-stephanie-royalIn this podcast episode, I had the privilege of speaking with Stephanie Royal, Chief People and Culture Officer at the Robin Hood Foundation. Stephanie's journey and experiences provide a powerful reminder that leading with authenticity, resilience, and purpose is essential, especially in today's ever-changing landscape. Together, we unpacked the importance of embracing our unique leadership journeys, navigating cultural and societal expectations, and finding strength in community and self-care.Here are five key takeaways from our conversation:Embrace Your Unique Journey (1:17)Stephanie's journey to becoming a leader wasn't linear. Inspired by strong female role models, she learned early on the importance of carving her own path. Despite societal and familial expectations, Stephanie emphasized that we must give ourselves permission to pursue the career and life paths that align with our values. "You do you," as we like to say, because it's your life to live and your legacy to build.Find Strength in Authenticity (9:14)Stephanie reminds us that being our authentic selves is crucial for effective leadership. She shared her own experience as a woman—and often the only woman of color—in executive spaces. Staying true to her identity allowed her to cultivate meaningful relationships and lead with confidence. Authenticity, she believes, is key to feeling settled, comfortable, and ultimately impactful in our leadership roles.Trust is Essential in Times of Uncertainty (16:45)During uncertain times, having the trust of your team is paramount. Stephanie emphasizes that being a trusted leader makes it easier to guide teams through crises. By building relationships grounded in trust and transparency, leaders can inspire confidence and collaboration. In times of change, clear communication and a well-articulated plan can be a stabilizing force for the team.Prioritize Self-Care and Reflection (24:12)One practical tool Stephanie introduced is embedding weekly reflection time into your schedule. This allows leaders to pause, review, and celebrate progress with their teams, helping everyone stay grounded and motivated. Whether it's a dedicated hour or even just 10 minutes, reflection gives you the chance to recalibrate and focus on what's working.Build Your Support System (28:33)Stephanie's final takeaway is about the importance of finding and nurturing a support system. Building connections, having trusted peers or mentors, and taking time for self-care are vital for long-term success and well-being. As she reminds us, “find your people” and invest in relationships that keep you grounded and resilient.This episode was a powerful reminder that being intentional, authentic, and supported as leaders is essential for navigating today's challenges. If you're ready to strengthen your leadership journey, I'd love to connect. Book a discovery call with me to explore how high-level coaching can support your biggest goals and support your team.Cheering you on always.Sheryl

למה משמשת מתודולוגיית OKR? איך ניגשים להטמיע תוכנית אסטרטגית רחבה בכל הארגון? איך מנהלים תוכנית כזו בפועל? ישנן לא מעט מתודולוגיות לבניית אסטרטגיה לחברה ותרגומה למדדי הצלחה ותוכנית פעולה בשטח. אחת מהן היא הצבת ״OKR״, (Objectives and Key Results), וזו גם השיטה שמאנדיי התחילה לעבוד איתה בשנתיים האחרונות על מנת ליצור פוקוס במטרות החברה ויישור קו בין המחלקות השונות. המסע להטמעת התוכנית הזו (שנמצא עדיין בעיצומו) הוא מורכב ומלא אתגרים: איך רותמים את כלל הלידרשיפ לתהליך, איך יוצרים פוקוס מתוך מאות המטרות שהיינו רוצים להשיג, איך בכלל מנסחים נכון את כל אחד מהשלבים, איך יוצרים עוגנים בשגרה כדי לשמור על קצב קבוע במטרה להגשים את החזון, איך מנהלים התנגדויות שונות ועוד ועוד. אז השבוע בפרק, דריה ורטהיים מדברת עם שירן נאווי, Chief People and Legal Officer ויוליה פרגו, Director of Program Management במאנדיי, שהובילו את תהליך ההטמעה של ה-OKRs בחברה. הן דיברו על המסע המתמשך של מאנדיי עם המתודולוגיה, האתגרים, ועל איך שומרים על גמישות בתהליך, ולא מתאהבים במסגרת שאנחנו עובדים בתוכה.    רוצים לדעת בכל פעם שיוצא פרק חדש? עקבו אחרינו באפליקציות הפודקאסטים  מוזמנים להצטרף אל קבוצת הפייסבוק שלנו ולהמשיך את השיח - www.facebook.com/groups/startupforstartup/ ניתן למצוא את כל הפרקים ותכנים נוספים באתר שלנו -   https://www.startupforstartup.com/    See omnystudio.com/listener for privacy information.

In today's episode, we're joined by Jyoti Chopra, Chief People, Inclusion, and Sustainability Officer at MGM Resorts International, whose inspiring career journey has taken her from the iconic United Nations headquarters in New York to the vibrant world of Las Vegas hospitality. Jyoti's path is anything but typical—starting as a journalism student surrounded by international diplomats, she eventually found her way into the hospitality industry, where she now leads MGM's initiatives in human resources, inclusion, and environmental sustainability.Whether you're a hospitality professional or simply someone interested in the stories that define our industry, Jyoti's journey offers profound lessons on the human side of hospitality, leadership, and the power of connecting with people from all walks of life.Listen to how Jyoti's unique background shapes her work at MGM Resorts and inspires her mission to make every moment count.Send Josiah a textA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

This episode is brought to you with support from Hireology. Check out our free masterclass: How To Hire Great People, Faster.In this episode, Jyoti Chopra, the Chief People, Inclusion, and Sustainability Officer at MGM Resorts International, shares insights into her powerful partnership with the company's CFO and how they have aligned their finance and human capital strategies to drive significant change.Listen to learn:How strong collaboration between finance and human resources can turn big ideas into measurable impact.The importance of aligning human capital with financial capital to make a hospitality business thrive.The introduction of digital dashboards for real-time workforce data at MGM Resorts.The creation and benefits of one of the industry's first paid sabbatical programs.The role of top leadership in championing learning and development initiatives.How to make a compelling business case for investing in people and organizational programs. This episode is brought to you with support from Hireology.Check out our free masterclass with Hireology's CEO, Adam Robinson: How To Hire Great People, Faster.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

This episode is brought to you with support from Hireology. Check out our free masterclass: How To Hire Great People, Faster.In this episode, Jyoti Chopra, the Chief People, Inclusion, and Sustainability Officer at MGM Resorts International, shares insights on transforming hiring strategies and employee engagement in a rapidly changing world.Listen to learn:How MGM Resorts overhauled its hiring strategies from one-size-fits-all fairs to specialized events.The importance of flexibility and well-being for employees post-pandemic.Innovative recognition programs like "years of service" pins and Showstoppers Awards.The impact of the "Ask the CEO" program and Courageous Conversations series at MGM.The introduction of the World of Well-being (WOW) initiative.The role of employee engagement surveys in understanding and improving employee satisfaction.The MentorcliQ program for pairing employees with mentors.If you liked this, you may also enjoy our other conversation: Why MGM Brought in Microsoft, IBM & Workday To Teach Our Teams - Jyoti Chopra, MGM Resorts This episode is brought to you with support from Hireology.Check out our free masterclass with Hireology's CEO, Adam Robinson: How To Hire Great People, Faster.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Send us a textIn this Episode: Angela Gardner and Christi Powell interview Kerri Smith from Baker Construction, the nation's leading concrete contractor. Kerri shares her 20-year journey within the company and discusses her current role as Chief People and Strategy Officer. The conversation covers innovative leadership strategies, the importance of mentorship, and the unique challenges and rewards of being a mother in the construction industry. They also explore the critical role of early education and sports in developing careers in construction. The episode emphasizes fostering a supportive culture for women in male-dominated fields and encourages listeners to connect with Kerri and explore opportunities at Baker Construction.Support the show

In this special episode, we traveled to Nashville to attend the Guild Opportunity Summit.This episode features conversations with Matthew Daniel, Talent Strategist at Guild, Terrence Cummings, Chief People & Opportunity Officer at Guild, and Katie Giles, VP of Associate Experience at Gentiva and Board Member at AMPED Louisville. During each interview, they explore key themes such as skills-based organizations, the impact of AI on talent development and the workforce, and creating equitable opportunities for all those who have been underserved.LinksGuild Opportunity Summit: https://events.guild.com/opportunitysummit2024Guild Website: https://guild.com/ AMPED Louisville: https://ampedlouisville.org/ Work with Al Dea: https://al-dea.com/leadership-offerings/

In this insightful live episode from CultureCon, Andrea speaks with Jeff Lindeman, Chief People, Culture and Capability Officer at WD-40 Company. Jeff talks about his leadership journey, sharing stories about his time in retail, his pivotal career transition from HR to leadership, and the importance of values-driven, purpose-led cultures.  Additional Resources: Connect with Andrea Butcher on LinkedIn Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Jeff Lindeman on LinkedIn Key Takeaways:  People Matter: Jeff's core belief is that treating people as professionals leads to professional behavior and business success. Story-Doing Over Storytelling: WD-40 is not just talking about values but manifesting them in real actions, ensuring the culture aligns with their business strategy. Leadership is Transferable: Jeff learned early on that leadership is not confined to a specific function. In fact, leading teams without functional expertise pushes him to rely on curiosity and collaboration.

This episode is brought to you with support from Hireology. Check out our free masterclass: How To Hire Great People, Faster.In this episode, Jyoti Chopra, the Chief People, Inclusion, and Sustainability Officer at MGM Resorts International, shares how AI and technology are transforming HR and learning and development at MGM Resorts.In this, we cover:How MGM Resorts is leveraging technology to propel careers forward.Learning from top innovators like Microsoft, IBM, and Workday.Real-world examples of AI-driven tools, such as micro-courses and digital assistants.The impact of technology and data on HR transformation.Future plans for AI-powered HR support at MGM Resorts.The importance of staying ahead with technology in the hospitality industry.Jyoti's sources of inspiration today.Mentions:IBM WatsonWorkday Rising conferenceIf you liked this, you may also like these other episodes:AI & Hotel Tech Bets For Our People-First Approach - Dina Belon, Staypineapple HotelsWhere The Real AI Revolution Is Happening Now in Hospitality - Stuart Greif, Forbes Travel GuideThe Next Frontier: Innovation at the Edges of Hospitality - Jason Himber, MINA GroupInnovation Starts Here: Removing Barriers in the Hospitality Industry - Adam Zembruski This episode is brought to you with support from Hireology.Check out our free masterclass with Hireology's CEO, Adam Robinson: How To Hire Great People, Faster.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

NEW episode of The ASHHRA Podcast that we know you'll find invaluable! Tune in as we broadcast from the stunning rooftop of the Alida Hotel in Savannah, Georgia, during the prestigious ASHHRA Executive Summit. Bo and Luke are joined by an exceptional guest, Michelle Wiles, the Chief People and Culture Officer at the University of Arkansas for Medical Sciences. Dive into an episode filled with insights, strategies, and inspiration for healthcare HR professionals!Episode Highlights:The ASHHRA Executive Summit Experience: Get a front-row seat as Michelle Wiles shares her appreciation for the close-knit setting of this summit, where healthcare HR executives build relationships and share industry experiences. Learn why this non-salesy, member-driven event stands out!Practical HR Strategies and Operations: Michelle delves into the importance of a strong HR foundation, likening it to constructing a house. Discover her practical advice on streamlining transactional processes and how she significantly reduced time-to-fill positions from 66 to 44 days at her organization by optimizing business processes.Transforming Through Technology: Explore Michelle's expertise in change management as she shares insights on effectively implementing new technology. Learn about the common pitfalls of incorporating old processes into new systems and the importance of seamless workflows and effective communication.Career Development and Workforce Insights: Passionate about helping others explore career paths, Michelle offers valuable advice on gaining real-world experience and the benefits of varied professional exposure. Dive into her reflections on healthcare employment benchmarks and strategies to improve job satisfaction among new graduate nurses.Leadership and Teamwork: Hear from Michelle on balancing rational decisions with empathy in leadership roles. Gain perspective on the unique integration of healthcare HR with business operations and the vital role of collaborative effort within teams.Why Attend the ASHHRA Executive Summit?Networking and Skill Enhancement: With roughly 20-25 healthcare HR executives in attendance, this is your chance to engage in meaningful relationship-building and problem-solving.Career Advice Corner:Michelle Wiles also touched on the MHA (Master of Health Administration) residency programs and the importance of lateral career movements for development. She stresses the significant impact of diverse professional experiences and encourages a proactive approach to career progression.Get ready to redefine your HR strategies and operations with insights from one of the industry's most respected leaders. Thank you for being a part of our thriving community. Let's continue to learn, grow, and excel together!Warm Regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show

Making Risk Flow is back for it's sixth season! In the first episode of the new series, host Juan de Castro speaks with Bettina Dietsche, Chief People and Culture Officer at Allianz Group, one of the world's largest and most diversified insurance and asset management companies. Bettina is a global executive with over 25 years of international experience in leading and managing business, sales, and operational divisions in the financial services, insurance, and IT industries.Together, Juan and Bettina discuss the intersection of technology, people, and culture in the ever-evolving landscape of commercial insurance. The pair also talk through how to foster a culture that embraces both digital transformation and personal development, the need for upskilling for the future via lifelong learning, and the importance of valuing and leveraging the experience of older employees while also embracing the innovation and dynamism of younger generations.If you'd prefer to watch the episode instead, simply click here!To discover out more about digital risk processing, click here.Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

What does it take to lead one of Africa's largest banks through a transformative HR journey, affecting 55,000 employees across 28 countries? In this episode of the Digital HR Leaders podcast, Sharon Taylor, Chief People and Culture Officer, and Jaco van Vuuren, Chief Operating Officer for Human Capital at Standard Bank Group, reveal the behind-the-scenes journey that's reshaping how Africa's largest bank manages its people and drives business success. Hosted by David Green, this episode dives into how Standard Bank has leveraged digitisation, AI, and people analytics to enhance employee experience, streamline operations, and empower leadership with real-time data insights. Key topics covered include: The evolution of HR from support function to strategic business partner The challenges and rewards of digitising HR for a global workforce How centralised data and workforce analytics are driving pay equity, enhancing ESG reporting, and improving decision-making The importance of ethical AI use in shaping the future of HR This episode is packed with insights for HR leaders navigating digital transformation. We would like to take the opportunity to say thank you to Visier for sponsoring this series of the Digital HR Leaders podcast. Visier is the people analytics platform for successful HR teams, bridging the gap between HR productivity and business performance, giving managers the insights they need to lead effectively. Learn more at visier.com. Links to Resources: Sharon Taylor Jaco Van Vuuren Visier MyHRFuture Insight222 Hosted on Acast. See acast.com/privacy for more information.

This is a rebroadcast. The episode originally ran in March 2020. DeAnna Murphy is a former stake Relief Society president in Minneapolis, Minnesota, and the Chief People and Culture Officer for Thrivin, with a twenty-seven-year international career as an organizational psychologist, expert learning and development practitioner, and executive coach. She is also an internationally-known keynote speaker, Top 100 Global Coaching Leader, and author. DeAnna has shared her expertise and inspiration in many Leading Saints articles, podcasts, and events. Her personal time is joyfully spent loving and lifting her family and friends, and helping each person she meets to recognize how valuable and important they are. Links Shift Up! Strengths Strategies for Optimal Living Choose to See You Read the transcript of this podcast There is already a discussion started about this podcast. Share your thoughts. Get 14-day access to the Core Leader Library Highlights 0:00:03 Introduction of DeAnna Murphy 0:00:48 Her deepest desire has just been to be a great mom; her best leadership training has come in that arena. Professionally, she's an executive leadership coach. 0:03:44 Great leaders don't just ask “what we are trying to accomplish?”, but also, “what is important about it?” 0:04:07 When we start a meeting establishing the purpose of the meeting, it creates power. 0:04:20 Beginning a 13-14 Sunday School class by establishing the purpose 0:05:43 “Of all the things you're trying to accomplish with this summit, what's the most important thing you'd hope they'd learn and they're longing to hear?” 0:06:00 (Kurt) Hope people walk away with a deeper ability and motivation to run a meeting 0:06:50 We meet to unify. We meet to connect. We meet to multiply our resources together. D&C 43:8-9 – When we meet, we should instruct and edify one another 0:08:08 To “instruct and edify together” implies that each participant holds a piece – no one person holds all the pieces 0:11:06 Each person in a council has a unique strength and a unique perspective. 0:13:23 DeAnna's experience with a leader having a diametrically opposed viewpoint – she might have a difficult time understanding his perspective. She sometimes had a difficult time communicating with him. It helped them to understand how the other viewed situations. 0:15:29 Feelings of self-consciousness, uncertainty, and fear led to defensiveness. Granting herself grace allowed her to grant others grace, and remove the defensiveness. 0:16:05 Citing Ether 12:27 (weakness that they may be humble); DeAnna focuses on Ether 12:37 (because you see your weakness, you'll be made strong) 0:16:35 DeAnna's weaknesses were not made strong by becoming like her Stake President. Instead, they learned from each other, they became stronger in each other, and were unified in the Savior. 0:19:00 Identify what is important about the meeting 0:19:18 Identify “how” we will be together: (1) There's always room for the Savior (2) Recognize we see things differently 0:20:30 Three or four questions always help to create clarity: (1) “What are you noticing…” or “I'm noticing…” (2) “What's important about that?” (3) “What does it mean?” (4) “Now what do we do about it” (“Why?When?How?”) 0:22:58 What do you do when you're in a meeting and you realize that you're not tracking what is being said? Many remain silent. 0:24:00 Feeling confusion in a meeting may be a spiritual prompting that others are confused. Consider that speaking up will likely help others in the room, not just yourself. 0:24:35 Going into meetings, agree about how we are going to “be” together. Set up ground rules for how we will conduct the meetings and participate. 0:26:17 Google experiment: The number one thing contributing to high-performing teams – cohesive and agile – was psychological safety. 0:27:17 There's nothing more intimidating that being one of three women in a room with 15 men in their suits.

Jolen Anderson is the Chief People and Community Officer at BetterUp. In her role, Jolen is not just responsible for leading the talent and people strategy at BetterUp, but she also connects and speaks with numerous HR leaders and other members of the broader HR ecosystem. During the conversation, Jolen spoke about the challenges and opportunities facing HR leaders today, and the complex nature of the role, especially in navigating both technology topics (ex: Artificial Intelligence) as well as human topics (ex: politics) Jolen also spoke about the importance of developing managers and leaders with skills in resilience, empathy, and coaching, so they can help elevate the performance of each individual employee.Links:Jolen Anderson: https://www.linkedin.com/in/jolen-anderson-5616762/BetterUp: Pilots vs Passengers: https://grow.betterup.com/pilots-passengers 

In this episode, Shaun Smith, SVP & Chief People & Culture Officer at New York Presbyterian Hospital Group, discusses the evolving role of people leadership in healthcare, the importance of culture and teamwork, and how NYP is shaping the future through talent development and innovative strategies.

Hey CX Nation,In this week's episode of The CXChronicles Podcast #242 we welcomed Liza Rodewald, Founder & CEO and Erica McMannes, Founder & Chief People & Community Officer at Instant Teams based in Southern Pines, North Carolina.Instant Teams leads the way as a CX talent marketplace committed to the financial well-being of military families while providing companies instant access to remarkable talent.Liza Rodewald is the Founder and CEO of Instant Teams, a CX marketplace that connects companies with military spouse talent. She is a 4x entrepreneur and software engineer with over 16 years of technical experience. Erica has been a leader in the military community for more than two decades, holding various roles within the Department of Defense and private sector. In 2016, Erica founded Instant Teams with Liza Rodewald. In this episode, Liza, Erica and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that their team thinks through on a daily basis to build world class customer & marketing focused experiences.**Episode #242 Highlight Reel:**1. Leveraging the power of USA military spouses living across the globe 2. Building a market place of CX talent & coverage across a variety of industries 3. Integrating with customer tech-stacks & building customized playbooks 4. Providing a whole new approach to BPO offerings  5. Using employee feedback as fuel to drive innovation & customer success Click here to learn more about Liza RodewaldClick here to learn more about Erica McMannesClick here to learn more about Instant TeamsHuge thanks to Liza & Erica for coming on The CXChronicles Podcast and featuring their work and efforts in pushing the marketing, customer experience & customer success space into the future.If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today.For our Spotify friends, click here to make sure you are following CXC & please leave a 5 star review so we can find new listeners & members of our community.For our Apple friends, same deal -- click here to follow CXCP and leave us a review letting folks know why you love our customer focused content.You know what would be even better?Go tell one of your friends or teammates about CXC's content,  strategic partners (Hubspot, Intercom, Zendesk, Freshworks, & Ascendr) + they can learn more about our CX/CS/RevOps focused services & please invite them to join the CX Nation!Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused business content.Reach Out To CXC Today!Support the Show.Contact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!

Ayeshia Toy is a dynamic HR leader with almost 20 years of experience, driving organizational success through a holistic focus on employee well-being and mental health. Throughout her career, she has collaborated closely with executives across diverse industries including advertising, hospitality, government, and tech, delivering strategic executive coaching, fostering talent engagement, and providing comprehensive human resources support.  Specializing in prioritizing mental health and well-being in the workplace, Ayeshia is dedicated to implementing initiatives that promote a healthy and supportive environment for all employees. Her expertise spans HR operations management, including immigration sponsorship, diversity, equity, and inclusion initiatives, as well as change management and leadership coaching.  Ayeshia's impactful leadership extends beyond the workplace as she actively contributes to community initiatives. She has served on the board of E4 Youth, an organization dedicated to guiding youth towards fulfilling careers in the creative economy through arts, sciences, and technology. Additionally, she has contributed her skills as the Volunteer Program Manager for ADCOLOR Conference and Awards, an organization committed to advancing diversity and inclusion in creative industries.  Ayeshia holds an MBA in HR Management from St. Edwards University and a Bachelor of Business Administration from Texas State University. She is a Certified Professional of Human Resources (PHR) and a proud member of the Society for Human Resources Management (SHRM). With her dynamic leadership and unwavering commitment to employee well-being, Ayeshia continues to drive positive change in both professional and community spheres.

Dr. Jessica Kriegel speaks with Tara Ataya, Chief People and Diversity Officer at Hootsuite, to explore the innovative and people-first strategies that Tara has implemented at Hootsuite to foster a culture of belonging, engagement, and empowerment. Tara shares her approach to navigating the balance between business goals and people-focused leadership, offering insights into the importance of listening, the power of servant leadership, and how Hootsuite has scaled a strong, inclusive culture across a global workforce. This conversation dives deep into the tactics that have made Hootsuite a leader in employee experience and how these strategies can be applied to other organizations. What Is Your Why: Tara Ataya reveals her professional and personal "why," which revolves around leaving every company and the world better than she found it, emphasizing the ripple effect of positive impact through strong human relationships. Balancing Business and People: Tara discusses the tension between achieving business objectives and fostering a culture of belonging and wellness. She highlights the importance of ensuring that employees feel valued, safe, and engaged to drive business success. Scaling Culture Globally: Jessica and Tara explore the challenges and strategies involved in scaling a company culture across a global workforce of 1,500 employees, emphasizing the importance of listening and adapting to regional needs. Listening as Leadership: Tara emphasizes the significance of listening in leadership, sharing how Hootsuite employs surveys, focus groups, and culturally appropriate listening sessions to understand and meet the needs of their diverse workforce. Innovative Culture Strategies: Tara details some of the unique strategies at Hootsuite, such as Perch Days and Hoot Pulse surveys, which foster collaboration, belonging, and continuous engagement among employees. Overcoming Resistance and Building Leadership: Tara talks about the initial resistance to people-focused leadership at Hootsuite and how the leadership team overcame it by hiring and developing leaders aligned with a servant leadership model. Walking the Walk: Jessica highlights the diversity and inclusiveness of Hootsuite's leadership team and board, discussing how this reflects the company's genuine commitment to DEI. Mental Health and Employee Well-being: Tara shares the comprehensive mental health and wellness initiatives at Hootsuite, including increased mental health benefits, company-wide wellness weeks, and leadership training focused on empathy and support. Future of People and Culture Leadership: Tara reflects on the future of people and culture leadership, considering how these roles can evolve beyond traditional HR and DEI functions to become integral to business strategy. Personal Reflections: Tara offers her thoughts on what's next for people and culture leaders, encouraging a shift towards more business-focused roles that lead from a people-centric perspective. Tara Ataya is the Chief People and Diversity Officer at Hootsuite, known for her servant leadership style and dedication to creating inclusive, employee-centered workplaces. Tara has been instrumental in developing Hootsuite's innovative culture strategies, making the company a leader in employee experience. LinkedIn: linkedin.com/in/taraataya Jessica Kriegel: Website: jessicakriegel.com LinkedIn: linkedin.com/in/jessicakriegel Instagram: instagram.com/jess_kriegel Culture Partners: Website: culturepartners.com LinkedIn: linkedin.com/company/culturepartners/

In part two of this series, Julie Tschida Brown, EVP, Chief People & Culture Officer at Zayo, dives into the critical role HR plays in preserving company values and fostering a positive unified culture during transformative times. Listen in as we explore strategies for bringing teams together, aligning goals, and ensuring employees feel valued and motivated throughout significant times of change, including the M&A process.

Change is inevitable, especially in the world of business. Mergers and acquisitions (M&A) can be exciting opportunities for growth, but they can also pose significant challenges to a company's culture. In this episode of HR Works Julie Cheetah Brown, EVP, Chief People & Culture Officer at Zayo, dives into the critical role HR plays in preserving company values and fostering a positive unified culture during these transformative times. Listen in as we explore strategies for bringing teams together, aligning goals, and ensuring employees feel valued and motivated throughout significant times of change, including the M&A process.

The African continent faces several unique challenges that increase its vulnerability to cyber-attacks: a shortage of cybersecurity professionals, outdated software, lack of digital literacy among individuals, and struggles with personal data protection. While digital accessibility is on the rise in Africa, 60 percent of Africans (about 700 million people) remain unconnected to the internet. Digital literacy is the first step in tackling this challenge as connecting people is essential for improving education, job opportunities, and healthcare, as well as economic growth. However, Africa innovation and solutions show promise in ensuring the continent will overcome these hurdles and actively participate in the “digital revolution”. Fran Katsoudas, Executive Vice President and Chief People, Policy and Purpose Officer at Cisco, joins Mvemba to share findings from Cisco's recently launched report “Elevating Africa's Cyber Resilience: Unveiling Regional Challenges and Charting AI Solutions.”

Dr. Jessica Kriegel talks with Jolen Anderson, BetterUp's Chief People & Community Officer, to delve into her inspiring journey from law school to leading people-centric HR strategies at various large organizations. Jolen shares her evolving purpose, the significance of trust and respect in leadership, and the crucial role of mental health in the workplace. Tune in to discover how Jolen navigates complex organizational dynamics, fosters inclusive cultures, and envisions the future of work in a rapidly changing world. What Is Your Why: Jolen Anderson discusses how her purpose has evolved over the years, focusing on making an impact in her community, family, and friends. Career Journey and Transitions: From law school to becoming a CHRO, Jolen reflects on her career transitions, driven by a desire to solve complex problems and make workplaces better. Trust and Respect in Leadership: The importance of starting relationships with trust, over-communicating, and treating people with respect and dignity. Navigating Organizational Dynamics: Insights into managing people-related problems, the significance of employment law, and the journey from antitrust litigation to HR leadership. Creating a Positive Work Culture: Practical strategies for fostering a great workplace, including open communication, psychological safety, and the role of coaching in employee development. Mental Health and Workplace Dynamics: Addressing mental health challenges, building psychological safety, and the importance of personalized support for employees. Challenges and Insights as a CHRO: The unique challenges faced by CHROs, the loneliness of the role, and the importance of courageous leadership. Future of Work and AI: The evolving nature of work, the impact of AI on leadership skills, and the importance of human connection in a technology-driven world. Diversity, Equity, and Inclusion: Addressing the current landscape of DEI, managing challenges, and the importance of systemic interventions for building inclusive organizations. Jolen Anderson CHRO at BetterUp, known for her impactful HR leadership across various large organizations. Jolen's journey from law school to HR leadership highlights her commitment to solving complex problems and fostering inclusive cultures. She is passionate about democratizing coaching and leveraging technology for personalized employee support. LinkedIn: linkedin.com/in/jolenanderson Website: betterup.com LinkedIn: linkedin.com/company/betterup/ Dr. Jessica Kriegel Website: jessicakriegel.com LinkedIn: linkedin.com/in/jessicakriegel Instagram: instagram.com/jess_kriegel

On today's episode of Hire Learning, I am joined by Henry Lescaille, the Chief People & Culture Officer at the United States Tennis Association. Throughout the episode, we talk about his time working at MTV, being in the media industry, working with a legacy organization like the USTA, and how you promote inclusivity and diversity within your own company's culture. Henry is an amazing leader and has so many insights to share. I know you're going to love this episode! Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid. Learn more about MSH: https://www.talentmsh.com. Don't forget to rate, download, and subscribe to the podcast so you won't miss out on creative, innovative strategies for hiring the best talent. #Talent #Hiring #Learning #Teams #Jobs

We all dread tough conversations at work. But what if they held the key to a thriving, inclusive workplace? Listen in as Hannah Yardley, Chief People and Culture Officer at Achievers, dives deep into the importance of fostering open dialogue, even when it gets messy. Discover how HR leaders can cultivate psychological safety and create a space where employees of all backgrounds feel comfortable bringing their authentic selves to work, and how diversity and inclusion play a crucial role in building a culture of safety and belonging.

In part two of this two-episode series, Hannah Yardley, Chief People and Culture Officer at Achievers, takes a seat at the table to discuss how companies can help increase employee trust and set up organizations – from top leaders to entry-level employees – to foster a culture of safety and belonging for all employees. Additionally, she also sheds light on how diversity and inclusion plays a role in all of this too.

In this episode, we welcome Camye Mackey, EVP and Chief People, Diversity, & Inclusion Officer for the Atlanta Hawks. Camye shares her remarkable career journey which includes working for Walt Disney World, Special Olympics, and MGM Resorts International. Today she serves as the top HR executive for the Atlanta Hawks and State Farm Arena and leads the team responsible for strategic development and implementation of the people philosophy and culture. Her journey is one of persistence, courage, and a strong belief system rooted by the remarkable and supportive family that raised her.

In this episode of the Culture First Podcast, we take you on the road with us to give you a front-row seat to an incredible conversation that took place at SXSW Austin this year.In this episode, Didier Elzinga, CEO and Co-founder of Culture Amp, will moderate a discussion on achieving and sustaining a high-performance culture by drawing upon lessons learned from the world of high-performance sports.He was joined by Lindsay Verstegen, Chief People & Diversity Officer at the Detroit Lions, John Ferguson, Chief HR Officer at NASCAR, and Ben Crowe, former global Nike executive and one of the world's most in-demand professional mentors and mindset coaches, working with CEO's, teams, executive teams and athletes.They discuss the importance of intentional pauses, building relationships, and the need to fix the environment rather than the individual. The conversation provides valuable perspectives on leadership, team dynamics, and the power of data in understanding and supporting employees.Show notes and timestamps: 03:21 - Creating a Culture of Belonging and Inclusion12:20 - Navigating Uncertainty: From 'Me' to 'We' Mindset32:29 - Fixing the Environment, Not the Individual33:51- Data-Driven Insights for Organizational Improvement34:09 - The Power of Vulnerability and Trust in Leadership36:31 - Connecting with Intrinsic Motivations for Success41:18 - Feedback as a Catalyst for Growth and Development49:48 - Bridging the Gap in Multi-Generational TeamsClick here to download the State of the Manager Report mentioned during this interview. If you've enjoyed this episode, please subscribe, follow and leave a review.Learn more about Culture Amp at www.cultureamp.com or @cultureamp on InstagramSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Derek Johnson is a  United States Army Veteran, Retired, DV. 1776 nation which is thedocuments.info, where breaks down the covert operation that is going on right now. Derek is also a 2 time Billboard Hit Artist and Songwriter, Derek is best known for his two Billboard Hits "Real Cool Kinda Hot" and "Right Beer Right.  Derek begins the conversation explaining how we are still on track with the plan and the operation to clean out the bad guys is on going. The [DS] is not in control of the country, Trump is the commander and chief and we are now running on COG. The residents term is part of the plan, this is Trumps 2nd term to wake the people up. If the military was used to remove the [DS] players it would have been seen as a coup. The people must take back this country, the plan is working on schedule. The [DS] will attempt to fight back but it will fail.

In this episode of Tech Talks, Chief People & Systems Officer Arvind KC and Chief Information Officer Shobhana (Shobz) Ahluwalia join CEO David Baszucki to discuss the tech that forms the platform for how we work, the human element that sits on top of it, and how those things help us create a culture of innovation and bring our mission and vision to life.

In today's episode of the Second in Command podcast, Cameron is joined by Eliza Jackson, the Chief People and Administrative Officer for ButcherBox, as she dives into the intricacies of operational excellence and how it intertwines with a people-first culture within the company. Eliza describes ButcherBox's journey, especially during the challenging times of COVID-19, highlighting their direct-to-consumer meat delivery service's focus on quality, sustainability, and customer satisfaction. She emphasizes the importance of maintaining strong relationships with partners and ensuring a seamless logistics fulfillment process, which is crucial for subscription-based businesses. Eliza also touches upon the company's strategic decisions regarding outsourcing parts of the business and what they choose to keep in-house to uphold their high standards and mission.The conversation explores the innovative approach ButcherBox takes towards employee development and creating a positive work culture. Eliza introduces the concept of a "talent factory," where every employee's journey is seen as a pathway to personal and professional growth, supported by tailored coaching through partnerships with organizations like BetterUp. This, along with other initiatives like DEI committees and operational excellence programs, are parts of ButcherBox's efforts to ensure that their team is thriving, engaged, and aligned with the company's values and goals. The flexibility and adaptability demonstrated through their hybrid work model post-COVID are also discussed, showing ButcherBox's commitment to employee well-being and satisfaction.Eliza also shares insights on the role of AI in optimizing operations and enhancing the employee experience at ButcherBox. The company's proactive stance on incorporating AI tools for tasks like customer service and job description creation reflects their forward-thinking strategy. This integration aims to streamline processes, allowing employees to focus on higher-value work. Eliza's advice to her younger self about the importance of being open to various career paths and the power of change management encapsulates the spirit of continuous learning and adaptation that she champions at ButcherBox. Through her leadership, ButcherBox not only stands out for its product quality and service but also as a model for cultivating a supportive, innovative, and dynamic workplace.Enjoy!In This Episode You'll Learn:How ButcherBox's internal logistics and fulfillment teams play a crucial role in the company's success by maintaining strong relationships with partners and ensuring high-quality customer service. (1:54)How ButcherBox navigated the challenges posed by the pandemic, including shifting their business model and managing a significant increase in demand. (2:26)The strategies ButcherBox employs to foster employee development and satisfaction, including a unique coaching program through BetterUp. (9:18)ButcherBox's experience transitioning to a hybrid work environment during COVID-19, including the balance between remote and in-office work, and how they continue to cultivate a strong company culture in a hybrid setting. (32:07)How ButcherBox is integrating AI tools to optimize customer service and operational tasks, freeing up employees to focus on more strategic initiatives. (35:46)The critical role of change management in a fast-growing company and how understanding and implementing change management strategies can lead to more effective and resilient operations. (39:59)And much more...Resources:Connect with Eliza: Website | LinkedInConnect with...