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How do you double the size of a major sporting venue, rebuild its technology foundation, and still deliver a seamless experience for hundreds of thousands of fans? Recording from Cisco Live, I spoke with Robert Nichols, Principal Technical Architect for the Cincinnati Open, about the enormous undertaking behind one of the most respected tournaments in professional tennis. As an ATP Masters 1000 and WTA 1000 event, the Cincinnati Open recently completed a $260 million expansion that increased the campus from 20 to 40 acres, all while working against a deadline that could not be moved. Our conversation explores what happens behind the scenes when nearly 300,000 visitors arrive expecting every aspect of the event to work flawlessly. From ticket scanning and connectivity to food service, hospitality, broadcasting, security, and crowd management, every part of the operation depends on infrastructure that most fans never think about. Robert explains how the team approached modernization without losing the qualities that have made the tournament special for generations. Accessibility, proximity to the players, and a welcoming atmosphere remain central to the Cincinnati Open experience, even as the venue continues to grow. We also discuss occupancy analytics, connected cameras, wireless networking across 40 acres, and how data helps organizers make better operational decisions throughout the tournament. Along the way, Robert shares insights into the scale of planning required to support one of the largest events in professional tennis. Looking ahead, we examine how AI and automation could influence the future of live events, helping organizers improve operations while keeping the focus firmly on the fan experience. Whether you're interested in sports, technology, operations, or large-scale event management, this episode offers a rare look at what it takes to deliver an event watched by millions worldwide. What part of a live sporting event do you think requires the most coordination behind the scenes?
Alex Rodriguez joins the Consensus Main Stage for a candid conversation on life after baseball, building a championship organization, and the lessons that shaped him. From buying the Minnesota Timberwolves during COVID to applying AI and real-time technology to the fan experience, A-Rod breaks down what it actually takes to turn around a franchise. He also opens up about growing up without a father, the mentors who changed the trajectory of his life, and why showing up with full attention is still the most underrated competitive advantage. - Timecodes: 00:00 - Alex Rodriguez at Consensus Miami 2026 01:06 - The 2004 Red Sox-Yankees Series and Baseball's Big Moment 04:00 - Buying the Minnesota Timberwolves and the NBA's Global Growth 06:56 - Building the Timberwolves from the Ground Up 09:39 - The Jump App and Applying Tech to the Fan Experience 12:18 - Anthony Edwards, Rudy Gobert, and Building a Championship Team 15:41 - Family, Faith, and the Importance of Being Present 19:50 - The Power of Mentors: Buffett, Magic Johnson, and Giving Back 23:50 - NBA Playoffs Predictions and Parity in Pro Sports
The hour opens with Chris Russell making the case that the Commanders should adopt a more fan-friendly pricing model similar to the Atlanta Falcons, arguing for broader affordability and “value menu” style concessions that extend beyond just season ticket holders to all fans. The conversation then shifts into the financial realities of the NFL, as Chris breaks down dead cap charges from major deals like A.J. Brown and Myles Garrett, emphasizing that salary cap management is far more complex than fans often assume and that teams cannot easily manipulate their way around financial consequences. The discussion continues with reaction to Chris's debate with Cowboy B over NBA tanking and the league's new lottery system, exploring alternative approaches teams can take to rebuild without intentionally losing seasons. The hour closes with a broader reflection on competitive integrity across sports, tying together how roster building, financial discipline, and fan engagement all intersect in modern professional sports.
Hour 3 1:12 - Mark Clouse Shares Updates for Commanders Season Ticket Holders 17:49 - Mark Clouse on the Value Menu and $5 Beers for Commanders Fans 27:31 - Myles Garrett Introduced in LA
It's no secret that being a child of Asian parents isn't always the easiest for everyone. From high expectations of your character to the pressure to be a millionaire, a lot of times it can feel like too much. In this episode, we talk about all things growing up asian, and more importantly, how to take on these challenges with a mindset of understanding and self-confidence. We hope you can enjoy this week's Q&A advice session episode of Asian Glow Podcast. For deleted clips of this episode: IG: @clarenceeangelo IG: @asianglow.podcast Tik Tok: @asianglowpodcast For more yapping with the rest of the Glow Gang, join our community discord server and watch our livestreams on Youtube every other Tuesday: Discord: https://discord.gg/ReGGDAFw7s Youtube Channel: https://www.youtube.com/c/ClarenceAngelo Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
The World Cup is coming to Miami, and the excitement is REAL.
A charity poker event turns into a mix of sports, stories, and unexpected moments behind the scenes. Art and Julie McPherson share their experience meeting Phillies players and staff, along with interviews and lighthearted reflections from the event. From competitive tables to candid conversations, this episode blends sports fandom with personal stories from a unique setting. For more information visit www.artofmoney.com! Follow us on social media: YouTube | Instagram | Facebook | LinkedInSee omnystudio.com/listener for privacy information.
Send us Fan MailYou're halfway through the season and the pacing report says you're behind — maybe way behind. This episode breaks down the three levels of being behind pace, how to diagnose the actual problem instead of panic-marketing your way into a deeper hole, and the strategic paths forward depending on how far off target you really are. Jeremy shares a daily pacing tracker template and explains why protecting future value sometimes matters more than saving today.KEY TOPICS COVERED- Why being 5% behind pace and 25% behind pace require completely different responses — and why most teams treat them the same- How to build and use a daily pacing tracker so you evaluate with data, not emotion- Why schedule context matters: weather, remaining inventory, weekend vs. weekday balance, and premium dates still ahead- The "diagnose before you prescribe" principle and why reacting before understanding the problem leads to wasted budget- Four root causes of falling behind: low awareness, weak positioning, struggling game types, or failed pre-season assumptions- Why clicks and website traffic don't pay bills — only ticket sales do- The 82% stat: most single-game buyers in MiLB don't return the following season, so there's no hidden reserve waiting to save you- Three strategic paths when you're behind: optimize the machine, get aggressive with concentrated impact, or protect the rest of the season- Why over-discounting trains fans to wait, destroys pricing power, and creates long-term problems- How growing your database and improving the fan experience can set up a stronger next season even when this one is tough- The difference between quitting and being strategic about what you can realistically recoverTIMESTAMPS[00:00] - Introduction: the uncomfortable moment when you realize you're behind pace[02:11] - Three buckets of behind pace: slightly behind, moderately behind, and the danger zone[04:22] - Why hoping isn't a strategy and the danger zone reality check (20-30%+ behind)[06:45] - Daily pacing trackers: how to build and use a spreadsheet that tells the truth[09:03] - Why daily tracking beats emotional or promo-by-promo evaluation[11:28] - Evaluating remaining inventory: schedule context, premium dates, and what's still ahead[13:50] - "You can't prescribe until you diagnose" — David Hass, Hickory NC, 2001[16:10] - Problem: positioning is weak — when you're getting clicks but not selling tickets[18:33] - Problem: your pre-season assumptions were wrong and the market responded differently[20:53] - The 82% stat on single-game buyer non-return and why you can't manufacture demand overnight[23:11] - Three strategic paths: optimize, get aggressive, or protect the season[25:26] - Why protecting margins and growing your database isn't quitting — it's leadership[27:47] - Main takeaways recap: pacing daily, diagnosing before reacting, concentrated impact[30:10] - Don't let panic destroy future value — the Chick-fil-A lesson on discounting[32:27] - Steve Robinson (Chick-fil-A CMO) interview reference, free pacing template offer, and closeCALL TO ACTION- Download the free daily pacing tracker template (link in show notes — no email required)- Listen to Jeremy's interview with Steve Robinson, the first CMO of Chick-fil-A: Episode 84 — Improving the Fan Experience the Chick-Fil-A Way with Steve RobinsonDaily Packer Tracker Download - Share the episode with someone in sports who's trying to sell more tickets and grow their fan base- Leave a rating or review on Apple Podcasts or SpotifySports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
On this episode of The MMA Report Podcast, we break down all the major storylines coming out of UFC 328, preview the key matchups for UFC Vegas 117 and MVP MMA, and discuss the recent comments from the PFL CEO regarding the overall fan experience and the future direction of the promotion. 🔥 In This […] The post UFC 328 Fallout, UFC Vegas 117 Preview & PFL CEO's Fan Experience Reaction appeared first on Radio Influence.
We break down all the major storylines coming out of UFC 328, preview UFC Vegas 117 and MVP MMA, and discuss the comments from the PFL CEO John Martin regarding the overall fan experience.
On this episode of The MMA Report Podcast, we break down all the major storylines coming out of UFC 328, preview the key matchups for UFC Vegas 117 and MVP MMA, and discuss the recent comments from the PFL CEO regarding the overall fan experience and the future direction of the promotion. 🔥 In This […] The post UFC 328 Fallout, UFC Vegas 117 Preview & PFL CEO's Fan Experience Reaction appeared first on Radio Influence.
Quick observations from a day 1 at Aronimink, followed by a conversation with Ryan Decker from CapTech on how he's working with the PGA to use live data and AI to “produce” the fan experience. Personalized itineraries, IoT cameras, and instant alerting are helping manage crowds, concessions, safety, and operations across the entire event.
Title: Ticketing, Fan Experience, and MemoriesGuest: David Lane, CEO of Sports Illustrated Tickets
Greg's a huge fan of The Beatles. Holly likes them, but their producer Andy does not like the band. But they all can agree that a new fan experience celebrating The Beatles sounds pretty cool. Inside Sources finishes by talking about the plans, plus Holly's fun facts and Greg's closing argument.
AP correspondent Haya Panjwani reports on a new attraction for Beatles' fans,
Send us Fan MailYour customer service problem isn't actually a people problem—it's a consistency problem. When fans get different experiences depending on who they interact with, they blame the organization, not the employee. This episode introduces the non-negotiables framework: simple "always do" and "never do" rules that eliminate guesswork and scale great service across your entire operation.KEY TOPICS COVERED• How inconsistency in fan interactions destroys ticket sales and repeat business• Why your best employee doesn't define your customer experience—your most inconsistent one does• The Cleveland Insight: John DeJulius's non-negotiables framework for scaling service without burnout• Why "always do" and "never do" rules work better than motivation, pizza parties, or lengthy policy manuals• Death by a thousand moments: how one bad interaction overrides five good ones• Why customer service isn't a department—it's an organization-wide responsibility• The direct connection between consistency and revenue: fans return when the experience feels smooth and effortless• Building your organization's always do and never do list: start with 5–7 rules, not 20• Specific always do rules for ticket sales teams: same-day responses, clear pricing, preparing fans before arrival• Specific never do rules: don't make fans search, don't overcomplicate offers, don't treat all fans identically• How to implement consistency at every touchpoint: parking, ticketing, concessions, guest services, sales calls• Testing your consistency: Does your fan experience change depending on who they talk to?TIMESTAMPS[00:00] – Episode introduction and topic preview[01:18] – The real problem: consistency vs. customer service[02:50] – Introduction to the Cleveland Insight and John DeJulius's framework[03:47] – What are non-negotiables? Always do and never do rules explained[04:30] – Why simple rules scale better than motivation or lengthy manuals[05:15] – How consistency shows up in staff speed and confidence[06:07] – Death by a thousand moments: fan experience as a series of touchpoints[06:35] – Why one bad moment overrides five good ones[07:00] – Customer service isn't a department—it's organization-wide[07:40] – The friction created when marketing, sales, and operations send different messages[08:00] – How consistency directly impacts repeat purchases and ticket sales[08:23] – The challenge: Is your experience dependent on who the fan talks to?[09:00] – Building your framework: start with 5–7 rules, not 50 pages[09:30] – Specific always do rules for ticket sales teams[10:10] – Specific never do rules across all departments[10:43] – Implementing always do and never do lists across ticketing, parking, concessions[11:30] – Preview of next episode with deeper examples and implementation guidanceLINKS Mentioned:John DiJuliusAlways Do/Never Do - YoutubeEpisode Link - https://revelocitysports.com/podcast/episode-163/Sports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
The FIFA World Cup is a month away and already we're having things taken from us: at the time of recording, the Melbourne Arts Precinct Corporation had announced there would be no more live matches shown at Fed Square in Melbourne, scene of some iconic moments (see Mathew Leckie's goal celebrations in 2022). But then, on Thursday afternoon we had breaking news - Premier Jacinta Allan intervened to overturn the decision and bring the games back to Federation Square. We debate why it matters so much to Aussie fans. Also this week it was our Super Bowl - the Met Gala. It was an event bankrolled by billionaires with questionable ethics; should we be having such lavish displays of wealth with the world in its current state? We discuss it, but also there's no getting away from the incredible fits - who was giving ‘hot parrot’? Why did we see what looked like a Dotti dress from 2014? Never fear, we make an attempt to link it all back to sport (where was Lewis Hamilton?). Harvey Norman love sport. Supporting Australian athletes at all levels, from grassroots to the world stage for over thirty years. SHOP Furniture, Bedding, TVs, Fridges, Vacuums, Laptops, Mobiles and more instore or online! See omnystudio.com/listener for privacy information.
The May 2026 Party in the Back podcast features a conversation between Jon and Erik Mertens, the Director of Fan Experience for the Tri-City Dust Devils and known as "Erik the Peanut Guy." Jon and Erik explore the fundamental differences between pacing and storytelling across sports, noting how the structure of each game shapes the show. In hockey, the speed limits opportunities, forcing hosts to be sharp, efficient, and intentional with every moment. Baseball, on the other hand, provides more breathing room to build narratives, layer in humor, and connect larger story arcs throughout the game. They also touch on the fine line of comedy in live entertainment, emphasizing that the goal is to engage without crossing into territory that could alienate the audience. The conversation then shifts to tone-setting and adaptability, with Erik highlighting how every game has its own personality. From high-energy Friday nights to more laid-back Sunday afternoons, the best hosts “read the room” and adjust accordingly to stay authentic and credible. Establishing a positive tone early matters, as does framing the experience in a way that elevates the moment rather than diminishing it. They reinforce the importance of genuine interaction, pointing to examples like Andrew Grover, whose heartfelt engagement with fans creates lasting impact. At its core, the discussion centers on connection and community. Erik shares practical ways to build that bond, from greeting fans at the gate to recognizing individuals during the game, while Jon underscores how meaningful those moments are, especially for fans attending their one game a year. The conversation expands into branding, creativity, and purpose, with examples like the Dust Devils' character-driven promotions and spontaneous in-game moments that resonate. It all builds to a bigger idea: sports aren't just games, they're shared experiences that create belonging, and the people behind the mic have a real opportunity (and responsibility) to make those moments count.
In an era dominated by high-definition home entertainment and endless digital distractions, what does it take to convince a fan that a live, in-person experience is not just worth their time and money, but is something they can't afford to miss?Agility requires not just having a plan, but building a system to listen and respond to your audience in real time. It's about turning feedback from a retrospective report into an in-the-moment action plan.Following the recent Qualtrics X4 Summit in Seattle, we're going to talk about what it takes to engineer a world-class fan experience. We'll explore how a legacy brand moves beyond the traditional event model to create personalized, memorable moments, and how they use real-time data not just to measure satisfaction, but to proactively shape the fan journey from the moment someone buys a ticket to long after they've left the course.To help me discuss this topic, I'd like to welcome, Zach Carlson, Director of Fan Engagement at PGA TOUR. About Zach Carlson As a Director of Fan Engagement - Decision Sciences at PGA TOUR, I leverage my consumer research expertise and project management skills to gather feedback and insights from various stakeholders, including fans, players, and employees. I have over 10 years of experience in applying data-driven marketing and research strategies to support business decisions and optimize outcomes.I am passionate about enhancing the fan experience and creating value for the PGA TOUR brand and partners. I built and managed the PGA TOUR Fan Council, a research community of over 12,000 fans who help us identify what golf fans want and shape the products and experiences we create. I also lead the implementation of @Qualtrics CX and EX solutions throughout the organization to measure and improve customer and employee satisfaction and loyalty. I enjoy working with cross-functional teams and communicating effectively with both technical and non-technical audiences. Zach Carlson on LinkedIn: https://www.linkedin.com/in/zacharyjcarlson/ Resources PGA TOUR: https://www.pgatour.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703 Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.
In an era dominated by high-definition home entertainment and endless digital distractions, what does it take to convince a fan that a live, in-person experience is not just worth their time and money, but is something they can't afford to miss? Agility requires not just having a plan, but building a system to listen and respond to your audience in real time. It's about turning feedback from a retrospective report into an in-the-moment action plan. Following the recent Qualtrics X4 Summit in Seattle, we're going to talk about what it takes to engineer a world-class fan experience. We'll explore how a legacy brand moves beyond the traditional event model to create personalized, memorable moments, and how they use real-time data not just to measure satisfaction, but to proactively shape the fan journey from the moment someone buys a ticket to long after they've left the course.To help me discuss this topic, I'd like to welcome, Zach Carlson, Director of Fan Engagement at PGA TOUR. About Zach Carlson As a Director of Fan Engagement - Decision Sciences at PGA TOUR, I leverage my consumer research expertise and project management skills to gather feedback and insights from various stakeholders, including fans, players, and employees. I have over 10 years of experience in applying data-driven marketing and research strategies to support business decisions and optimize outcomes.I am passionate about enhancing the fan experience and creating value for the PGA TOUR brand and partners. I built and managed the PGA TOUR Fan Council, a research community of over 12,000 fans who help us identify what golf fans want and shape the products and experiences we create. I also lead the implementation of @Qualtrics CX and EX solutions throughout the organization to measure and improve customer and employee satisfaction and loyalty. I enjoy working with cross-functional teams and communicating effectively with both technical and non-technical audiences. Zach Carlson on LinkedIn: https://www.linkedin.com/in/zacharyjcarlson/ Resources PGA TOUR: https://www.pgatour.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703 Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
In an era dominated by high-definition home entertainment and endless digital distractions, what does it take to convince a fan that a live, in-person experience is not just worth their time and money, but is something they can't afford to miss?Agility requires not just having a plan, but building a system to listen and respond to your audience in real time. It's about turning feedback from a retrospective report into an in-the-moment action plan.Following the recent Qualtrics X4 Summit in Seattle, we're going to talk about what it takes to engineer a world-class fan experience. We'll explore how a legacy brand moves beyond the traditional event model to create personalized, memorable moments, and how they use real-time data not just to measure satisfaction, but to proactively shape the fan journey from the moment someone buys a ticket to long after they've left the course.To help me discuss this topic, I'd like to welcome, Zach Carlson, Director of Fan Engagement at PGA TOUR. About Zach Carlson As a Director of Fan Engagement - Decision Sciences at PGA TOUR, I leverage my consumer research expertise and project management skills to gather feedback and insights from various stakeholders, including fans, players, and employees. I have over 10 years of experience in applying data-driven marketing and research strategies to support business decisions and optimize outcomes.I am passionate about enhancing the fan experience and creating value for the PGA TOUR brand and partners. I built and managed the PGA TOUR Fan Council, a research community of over 12,000 fans who help us identify what golf fans want and shape the products and experiences we create. I also lead the implementation of @Qualtrics CX and EX solutions throughout the organization to measure and improve customer and employee satisfaction and loyalty. I enjoy working with cross-functional teams and communicating effectively with both technical and non-technical audiences. Zach Carlson on LinkedIn: https://www.linkedin.com/in/zacharyjcarlson/ Resources PGA TOUR: https://www.pgatour.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703 Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.
In an era dominated by high-definition home entertainment and endless digital distractions, what does it take to convince a fan that a live, in-person experience is not just worth their time and money, but is something they can't afford to miss? Agility requires not just having a plan, but building a system to listen and respond to your audience in real time. It's about turning feedback from a retrospective report into an in-the-moment action plan. Following the recent Qualtrics X4 Summit in Seattle, we're going to talk about what it takes to engineer a world-class fan experience. We'll explore how a legacy brand moves beyond the traditional event model to create personalized, memorable moments, and how they use real-time data not just to measure satisfaction, but to proactively shape the fan journey from the moment someone buys a ticket to long after they've left the course.To help me discuss this topic, I'd like to welcome, Zach Carlson, Director of Fan Engagement at PGA TOUR. About Zach Carlson As a Director of Fan Engagement - Decision Sciences at PGA TOUR, I leverage my consumer research expertise and project management skills to gather feedback and insights from various stakeholders, including fans, players, and employees. I have over 10 years of experience in applying data-driven marketing and research strategies to support business decisions and optimize outcomes.I am passionate about enhancing the fan experience and creating value for the PGA TOUR brand and partners. I built and managed the PGA TOUR Fan Council, a research community of over 12,000 fans who help us identify what golf fans want and shape the products and experiences we create. I also lead the implementation of @Qualtrics CX and EX solutions throughout the organization to measure and improve customer and employee satisfaction and loyalty. I enjoy working with cross-functional teams and communicating effectively with both technical and non-technical audiences. Zach Carlson on LinkedIn: https://www.linkedin.com/in/zacharyjcarlson/ Resources PGA TOUR: https://www.pgatour.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703 Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Wir sprechen über die aktuellsten Entwicklungen in der Football-Welt und blicken gemeinsam mit Headcoach Martin Hanselmann hinter die Kulissen der anstehenden Saison. Wir analysieren die Ligen-Landschaft: Wir diskutieren die kontroverse Kritik von Thomas Kösling, der die AFLE als „Luftnummer“ bezeichnet, und beleuchten die rechtlichen Entwicklungen zwischen EFA und ELF. Wir geben Einblicke in die Jugendarbeit: Wir berichten von den Tryouts der U18 Bavarian Warriors in Königsbrunn und erklären, warum nachhaltige Nachwuchsförderung das Fundament des Sports bleibt. Wir hören exklusive Berichte vom NFL Draft: Dank einer Sprachnachricht von Carsten Keller erfahren wir alles über die „Fan Experience“ in Pittsburgh, den neuen Zuschauerrekord und die Stimmung vor Ort. Wir informieren über den Saisonstart: Wir fassen für euch zusammen, wo ihr die Spiele der GFL und EFA live auf Twitch, YouTube oder im Free-TV (DF1) sehen könnt. Unsere Links zur Folge: NEUER Podcast “leicht erzählt” von Johannes: https://open.spotify.com/episode/1MGmNVt648wF0bKsDjVGIC?si=-k1AoWnlSaSU3HOvUlyvAQ RSS-Feed: https://anchor.fm/s/111d29e18/podcast/rss Der Artikel zur AFLE-Kritik: https://rp-online.de/sport/football/rhein-fire/afle-luftnummer-galaxy-cheftrainer-schiesst-gegen-rhein-fires-liga_aid-147342227 Artikel von Carsten Keller: über IAL: https://www.football-aktuell.de/cgi-bin/mnews.php?artikel=177725773690141115&idp=1&rubrik=90 über NFL Draft: https://www.football-aktuell.de/cgi-bin/news.pl?artikel=177715342910&rubrik=10 Instagram von “the_german_packer”: https://www.instagram.com/the_german_packer -- Hast du Fragen an uns: mailto:football.hautnah@martin-hanselmann.de Instagram "football.hautnah": https://www.instagram.com/football.hautnah per Textnachricht: https://linktr.ee/footballhautnah oder via Youtube, Spotify Kommentar -- Weitere Infos zu Martin und Johannes oder dem CTK Sportpark: https://linktr.ee/footballhautnah --.- Kontaktiere Martin direkt: mailto:info@martin-hanselmann.de ----- Musik von Gvidon
1. Intro / SetupTease: “Did we miss out this weekend?”BTS in town for multiple showsGuest: Valerie from sister station shares firsthand experience2. Unexpected Concert TripValerie wasn't a fan going inLast-minute invite from a friend → spontaneous decisionSets up “outsider perspective”3. First Impressions of the ShowHigh energy, nonstop entertainmentDidn't get bored despite not knowing the musicLarge, diverse crowd (all ages, strong fanbase presence)4. Music & PerformanceMix of English and Korean songsLive translations during crowd interactionsEasy to follow even for non-fans5. Production ValueMassive stadium show at Raymond James StadiumBig screens, pyro, and visualsCompared to major pop tours (Taylor Swift-level production)6. Fan Culture HighlightFans welcoming and interactiveExchanging gifts, complimenting outfitsStrong sense of community and positivity7. Post-Show ImpactValerie now warming up to BTS music“Accidental fan” effectHosts admit they're curious tooSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Alan Saunders and Zachary Smith discuss all things Pittsburgh Steelers. On today's episode, we discuss what fans coming in for the 2026 NFL Draft can look forward to in and around Pittsburgh. Alan got a look at what all the city has to offer fans from an experience perspective for the event and believes Pittsburgh and the Steelers have done as good of a job as they could have. We also answer questions about Jermod McCoy and Ty Simpson as potential selections for the Steelers. Let's go for another Steelers Afternoon Drive and discuss all this! Learn more about your ad choices. Visit megaphone.fm/adchoices
Minnesota forced the favorites to hit and made the NCAA team final, Oklahoma looked like the clear title favorite, Faith Torres won the all-around, and Jordan Chiles finished her NCAA career with another floor title. We break down both semifinals, the event champions, the teams moving on, and the biggest judging and podium storylines from Fort Worth. Then in the members-only Behind The Scenes portion, we get into the arena shennanigans, Oklahoma podium-training injury news, DJ choices, puppies, and all the weird little details you didn't see on the broadcast. GymCastic Live: Featuring Chae Campbell at NCAA CHAMPIONSHIPS (APRIL 17) — streaming and in-person → Get tickets here MEMBERS-ONLY BEHIND THE SCENES: This episode also includes a Behind The Scenes section for Club Gym Nerd members, with extra reporting from the arena including the Oklahoma podium training injury discussion, LSU's arena music moment, the fan fest, puppies, and other live-show chaos you didn't see on TV. Join Club Gym Nerd: https://gymcastic.com/join-the-club/ CHAPTERS 00:00 – Teams Advance to the NCAA Final 00:40 – Event Champions: Faith Torres, Kira Wells, Riley McCusker, Brooklyn Roray, Jordan Chiles 02:23 – Live Show Preview with Chae Campbell 03:54 – Minnesota Breaks Through in Semifinal Two 06:37 – UCLA Misses Its Chance on Vault 08:15 – Jordan Chiles' Bars Fall and Floor Title Redemption 10:45 – Arkansas Falls Short 12:18 – Oklahoma Dominates the Day 12:45 – Faith Torres Wins the All-Around 14:17 – Oklahoma Injury / Lineup / Podium Questions 16:29 – End of Public Show 16:53 – Members Only: BTS Begins 17:39 – LSU Arena Music Discussion 18:38 – Oklahoma Gymnast Injury in Podium Training 20:31 – Recovery, Catsuits, and Arena Noise 24:20 – Semifinal One Vault Debate: Kaliya Lincoln vs Kailin Chio 28:37 – Why NCAA Judging Drives Everyone Insane 32:08 – Chio's Recovery and LSU Team Mentality 35:03 – Florida and LSU Advance, Georgia Misses Its Opening 38:35 – JaFree Scott's Beam Miracle 42:05 – What Florida and LSU Need to Do for the Final 45:36 – Can Minnesota Beat LSU? 47:26 – UCLA's Underperformance and Jordan's Beam Response 50:27 – Proposed Beam Rule Changes 52:25 – FanFest, Food Trucks, and NCAA Atmosphere 54:43 – Event Winners and All-Around Follow-Up 57:16 – Maggie Slife and the Air Force Story 59:38 – Puppies, Fan Experience, and More BTS 01:01:41 – Event Specialists: Vault, Bars, Beam, Floor 01:04:25 – Is Podium Good or Bad for Nationals? Live show tickets https://gymcastic.com/ More from GymCastic: https://gymcastic.com/
In this episode Ben and Spence talk Ben's perspective on youth sports as a professional athlete and how his career has impacted the way he parents and coaches his kids. They also dive into upcoming NFL draft in Pittsburgh. FOOTBAHLIN MERCH:https://footbahlin-with-ben-roethlisberger.clockwise.io/products00:00 Introduction and Show Origins02:03 Beer Tasting and the 'Ball Horn' Story04:11 Flying Dog Brewery Artwork and Hunter S. Thompson07:47 The Influence of Sports Culture and Behavior11:19 Family Sports Moments: Basketball and Baseball15:22 Parenting Strategies and Developing Young Athletes20:52 Upcoming NFL Draft and Team Strategies35:10 Fan Experience and Draft Week Plans39:35 Closing Remarks and Future Episodes
Welcome to episode 245 of Sports Management Podcast. Today's guest is Claire Nelson, Managing Director of the Netball Super League. Claire is leading one of the most ambitious transformations in women's sport - building a fully professional league, growing fandom, and redefining what a modern sports product looks like. In this episode, we spoke about: Building a women's sport league without a men's structure Turning participation into fandom Commercial partnerships and growing revenue Leadership, resilience, and driving change in sport Timestamps: 00:00 What Is the Netball Super League 00:16 Building Women's Sport Without a Men's Model 01:53 Turning Participation into Fandom 03:29 The Relaunch Strategy 06:19 Transforming the League Structure 07:44 New Clubs & Innovation 08:32 Creating a Fan Experience 10:52 Competing for Attention (Not Just Sports) 12:25 Digital Storytelling Strategy 13:22 Broadcast Strategy Explained 14:44 Commercial Partnerships Strategy 16:20 Aligning Brands with Purpose 18:42 Leadership Style & Vision 21:45 Biggest Challenges Behind the Scenes 26:54 Vision for the Next 5–10 Years Photo: Ben Lumley. SPONSOR: Listeners of the Sports Management Podcast get an exclusive 20% off on SportsPro+ with the code SMPOD20. All you need to do is head to sportspro.com/membership and start exploring today. Follow Sports Management Podcast on social media Instagram Twitter LinkedIn YouTube www.sportsmanagementpodcast.com
Professor David Henkin, a historian of American culture and author of Out of the Ballpark, joins the Wharton Moneyball team to examine how baseball's history, statistical evolution, and fan engagement reveal a complex, ever-changing sport that defies any single interpretation. Cade, Eric, Shane, and Adi also discuss early data and strategy implications of the automated ball-strike system in Major League Baseball while also analyzing tournament dynamics and competitive balance in NCAA March Madness. Hosted on Acast. See acast.com/privacy for more information.
Send us Fan MailThis episode of the FerDaRibbs Podcast previews the upcoming Blue Ribbons season following MLB Opening Day, focusing on what fans can expect at Joannes Stadium this summer. Host Nick Witwer is joined by team president Ken Leo, who discusses his role, the organization's growth, and the vision for building a successful summer league team both on and off the field. Jen Leo adds insight on community involvement, local sponsorships, fan engagement, and new concessions and promotions for the upcoming season.
What does it take to run a horse racing track? In this episode, Ashley catches up with one of her former co-workers, Scott Lishia, to find out. Scott recently became the new Director of Racing at Hollywood Casino at Penn National Race Course in Grantville, Pennsylvania, but has held many roles throughout the thoroughbred and harness horse racing industries. Their conversation covers everything from their time together working at the Maryland Jockey Club to Scott's new role and some of his goals for Penn National this year! Chapters:00:00 – Introduction00:36 – Scott's Racing Roots & Career Journey03:57 – From Operations to Regulation08:19 – Different Perspectives in Racing10:35 – Maryland Jockey Club and Triple Crown18:40 – Favorite Racing Moments23:23 – Harness vs. Thoroughbred Racing32:13 – New Role at Penn National37:22 – Industry Challenges & The Future of Racing47:39 – Events, Fan Experience & What's Next50:49 – Hot Seat Questions
On this episode of the SeventySix Capital Sports Leadership Show, Wayne Kimmel interviewed Paul Rigault, CEO and Co-Founder of Døds Diving League. DØDS Diving League is a next-generation global sports property built from the ground up for digital-first audiences. Rigault brings more than 25 years of experience as an advertising and media executive, including serving as CEO of Publicis Norway.At DDL, Rigault has applied a modern, digital-first media and commercial playbook to transform a grassroots discipline into a scalable international league. In 2026, DDL will make its premier live broadcast debut on ESPN, and has been named by Fox News as one of the fastest-growing action sports in the world, with an estimated 100 million global media views in 2026.Rigault works at the intersection of sport, media, and cities, focusing on how Gen Z and Gen Alpha are reshaping sport, culture, and business. His approach moves beyond traditional “heads-in-beds” event models, emphasizing long-term value creation for host cities through cultural relevance, talent attraction, and community engagement. He is currently piloting new three-way partnership and funding models between leagues, cities, and commercial partners in 2026, designed to reduce public risk while strengthening alignment and long-term impact.Chapters:00:00 Introduction to the Døds Diving League02:37 The Evolution of Døds Diving05:40 Event Structure and Competition Format08:39 Diving Styles and Athlete Profiles11:33 The Fan Experience and Event Atmosphere14:35 Media Partnerships and Future Growth17:33 Social Media Strategy and Community Engagement20:07 Global Expansion and Future Plans23:21 Cultural Impact and Inspiration from Other Sports26:21 Closing Thoughts and Future Outlook
Jacob Dye on the Mickey Dunn Stadium Fan Experience by Kennesaw State Athletics
Step up to the plate! In this episode of Saturdays with Sandra, Jacob Dye, Assistant Athletic Director for Marketing and Fan Experience at KSU, takes us behind the scenes of the brand-new Mickey Dunn Stadium. From state-of-the-art amenities to upgraded concessions, discover how this reimagined ballpark is transforming the fan experience. Plus, get the scoop on upcoming games, parking tips, and the 2026 Conference USA Baseball Championship Saturdays with Sandra Follow us on Facebook and Instagram or download our app to stay connected! Saturdays with Sandra www.1011thepulse.com ios App Android App Advertise with Us KSU Athletics Chapters:00:00 Introduction and Welcome00:05 Jacob Dye on Mickey Dunn Stadium01:30 Stadium Features and Fan Amenities02:21 Parking and Game Day Tips03:45 Upcoming Events: 2026 Conference USA Championship04:50 Closing Thoughts and Ticket InformationSee omnystudio.com/listener for privacy information.
HOUR 4 - John Dickinson joins the show to break down the Warriors’ big win last night. We recap the fan experience with MLB’s new ABS challenge system and how it changes the game. Plus, Jerry Seinfeld delivers a hilarious take on what it really means to win the silver medal.See omnystudio.com/listener for privacy information.
HOUR 4 - John Dickinson joins the show to break down the Warriors’ big win last night. We recap the fan experience with MLB’s new ABS challenge system and how it changes the game. Plus, Jerry Seinfeld delivers a hilarious take on what it really means to win the silver medal.See omnystudio.com/listener for privacy information.
In today's saturated sports and entertainment landscape, attracting fans to live games is no longer driven by the game alone. To compete, venues and their surrounding districts must deliver something screens cannot: an intentionally designed, customized, end-to-end experience that feels worth the trip. Playfly Sports has identified a 45% blind spot in mixed-use developments: the difference between revenue generated from comparables-based (comp-based) commercial projections and the revenue these districts could generate if commercial strategy, fan intelligence, and sponsorship were integrated from the earliest stages of design. This report outlines why mixed-use districts must be designed as media platforms, not just physical spaces, how data-driven fan intelligence and valuation influence design, pricing, and partner demand, and why early commercial integration is no longer optional.
Get your Exclusive NordVPN deal by going to nordvpn.com/fyp - it's risk-free with Nord's 30-day money-back guarantee! Jack and Joe reflect on a chaotic match against Burnley, analyse the performance of goalscoring newboy Jorgen Strand-Larsen and preview the upcoming matches against Zrinjski Mostar and Wolves. They also dish out some 321 points and run the rule over some more Not Having Thats. Get tickets to Jim's 2026 UK Tour here: jimdalycomedy.com/tour April 23rd LONDON (Last few tickets) April 30th BRIGHTON May 3rd MANCHESTER May 23rd CHESHAM June 7th BIRMINGHAM June 13th LIVERPOOL Join the FYP Clubhouse for extra episodes, match previews, post match reviews, early access to live podcast tickets and more: patreon.com/fyppodcast Chapters 00:00 Introduction and Context 03:10 Analyzing Jorgen Strand-Larsen's Debut 06:02 Game Dynamics and Midfield Control 09:08 The Chaotic First Half 12:05 Defensive Lapses and Burnley's Goals 14:48 Leadership and Team Dynamics 17:55 Substitutions and Tactical Changes 20:50 Player Performances and Future Prospects 26:39 Brennan Johnson's Struggles at Palace 29:05 Managerial Concerns and Fan Sentiment 30:05 Evaluating Glasner's Tenure and Future 36:44 Potential Managerial Replacements 40:10 The Impact of Recent Managerial Changes 50:04 Cup Ties and Player Participation 53:13 Social Media and Player Identity 55:07 Fan Experience and Matchday Innovations 59:02 Player Performances and Team Dynamics 01:10:10 Upcoming Matches and Season Outlook facebook: FYPFanzineinstagram: @fypfanzinebluesky: @fiveyearplan.bsky.socialtiktok: @fiveyearplanpodcasttwitter: @fypfanzine email: contact@fypfanzine.uk Learn more about your ad choices. Visit podcastchoices.com/adchoices
The List: Tiger Basketball, Kansas State; Eric Hasseltine on Fan Experience from Arena to Arena, Affordability of Live Sports, Tanking in the NBA this Season.
The FIFA World Cup really is bigger this year, taking place in Summer across 39 days, taking place in 16 cities across the US, Mexico and Canada. While all the on-pitch fun is happening across the Atlantic, how can brands across the pond engage UK audiences effectively and authentically?In this episode of The Campaign Podcast, Campaign welcomes guest Lizi Hamer, the global executive creative director at Octagon to discuss some of the biggest mistakes brands make when creating brand experiences around the World Cup, and why advertisers should be thinking community first, not country first.Tech and multimedia editor Lucy Shelley hosts the episode with Campaign's deputy editor Gemma Charles and creativity and culture editor Charlotte Rawlings.Further reading:Beyond borders: why countries don't define modern fandomFifa 2026's longer tournament window presents a golden opportunity for fan activationsIdentity launches global sports propositionThe Year Ahead 2026: Cultural trendsThe Year Ahead 2026: ExperiencesCampaign calendar:Audio Advertising Awards: final entry deadline on 12th February, with multi-entry discounts Hosted on Acast. See acast.com/privacy for more information.
Dave Hendon hears from listeners about their experiences of attending the Masters, some impassioned debate over the future of the Crucible and whether 147s should count at the Championship League. Email us at snookerscenepodcast@mail.com. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Welcome to episode 225 of Sports Management Podcast. Today's guest is Vance Morris, and in this episode we will uncover what sports teams can learn from Disney when it comes to service and fan experience. We spoke about: How Vance went from a security guard at a birth control factory to working for Disney Why he was a lousy employee Why his business charges 40% more than its competitors Taking the leap to starting his own business, and his wife getting sick 3 days later And much more! SPONSOR: Listeners of the Sports Management Podcast get an exclusive 20% off on SportsPro+ with the code SMPOD20. All you need to do is head to sportspro.com/membership and start exploring today. Time stamps: 00:00 Intro: 02:21 From factory security guard to Disney 03:32 Experience design in boring moments 05:50 Engaging fans on non-game days 07:25 Linertainment explained 08:44 What teams can do between purchase & game day 11:18 Reaching younger fans with physical mail 13:01 On-stage vs off-stage mindset 15:26 Attention to detail & perceived value 17:30 Tellable moments & word of mouth 19:44 Systems create freedom 22:34 Cost of keeping vs acquiring fans 24:27 Why he charges 40% more 28:57 "The bar is set so low" 31:23 Service standards disconnect 33:29 Hiring for service mindset 38:19 Major career setback & resilience 40:00 Outro Follow Sports Management Podcast on social media Instagram Twitter LinkedIn YouTube www.sportsmanagementpodcast.com
Ever wonder why some matchdays feel electric before you even take your seat? We dig into the subtle choices, both digital and physical, that make fans feel connected every day and locked in when the whistle blows. This Stoppage Time highlight unpacks how constant content, smarter stadium design, and proximity-driven experiences turn casual viewers into a living, breathing community.We start with the daily drumbeat: short, steady updates that educate fans and reinforce identity well beyond seven Saturdays in the fall. That stream of content doesn't replace the stadium; it primes it. By the time supporters arrive, they know the storylines, the rituals, and the players, which raises the emotional stakes and lowers the barrier to belonging. Then we pivot to the venue itself, where “premium” is no longer a luxury tier but an expectation. Think tunnel clubs, player walk-ins, and closer sightlines, features once reserved for a few now shaping design for all price points.Proximity is the north star. Right-sized stadiums minimize bad seats and maximize intimacy, keeping live action visible from concourses so no one fears missing the moment. We spotlight MLS examples like Kansas City's fan-forward design: you enter and move toward the pitch, not away, reinforcing closeness from the first step. Along the top deck, many clubs are trading underused rows for social terraces, embracing what fans want most, places to connect, react, and share without losing view of the game. Even small tweaks, like renumbering sections to reduce “nosebleed” stigma, shift perception in powerful ways.At the heart of it all is the social charge that only live sport can deliver. Technology sustains the relationship all week; the building concentrates it into a shared experience that feels personal. If you care about fan engagement, stadium design, or the future of live events, this highlight offers clear takeaways: use content to keep the story alive, design venues that compress distance, and create spaces where people face both the field and each other. Subscribe, share with a fellow supporter, and tell us the stadium feature that made you feel closest to the action.
Ben Criddle talks BYU sports every weekday from 2 to 6 pm.Today's Co-Hosts: Ben Criddle (@criddlebenjamin)Subscribe to the Cougar Sports with Ben Criddle podcast:Apple Podcasts: https://itunes.apple.com/us/podcast/cougar-sports-with-ben-criddle/id99676
The Podcast Gods have come together to give us the ultimate UK pod. Shxts N Gigs are BACK after 2 years and boy did we miss them...ANNOUNCEMENT
(2:00) If you thought he was a bum before, you're suspect. If you think one game changes everything, you're suspect(8:00) Buy-in and inconsistencies(30:00) Duce Robinson. Baller.(35:00) Core pieces for a strong 2026 complicate things?(38:00) The ACC was ripe this year and poof you missed out(55:00) After 50 minutes of defending Norvell, Corey gives you a name to watchMusic: The Starting Line - Grantedvitaminenergy.com | PROMO: warchantbogo | buy one, get one free!Get 10% off your first month at betterhelp.com/warchant Download the Underdog app today and sign up with promo code WARCHANT to score fifty dollars in Bonus Funds when you play your first five dollars.Must be 18+ (19+ in Alabama & Nebraska; 19+ in Colorado for some games; 21+ in Arizona, Massachusetts & Virginia) and present in a state where Underdog Fantasy operates. Terms apply. See assets.underdogfantasy.com/web/PlayandGetTerms_DFS_.html for details. Offer not valid in Maryland, Michigan, New Jersey, New York, Ohio, and Pennsylvania. Concerned with your play? Call 1-800-GAMBLER or visit www.ncpgambling.org. In New York, call the 24/7 HOPEline at 1-877-8-HOPENY or Text HOPENY (46736) Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
(2:00) If you thought he was a bum before, you're suspect. If you think one game changes everything, you're suspect(8:00) Buy-in and inconsistencies(30:00) Duce Robinson. Baller.(35:00) Core pieces for a strong 2026 complicate things?(38:00) The ACC was ripe this year and poof you missed out(55:00) After 50 minutes of defending Norvell, Corey gives you a name to watchMusic: The Starting Line - Grantedvitaminenergy.com | PROMO: warchantbogo | buy one, get one free!Get 10% off your first month at betterhelp.com/warchant Download the Underdog app today and sign up with promo code WARCHANT to score fifty dollars in Bonus Funds when you play your first five dollars.Must be 18+ (19+ in Alabama & Nebraska; 19+ in Colorado for some games; 21+ in Arizona, Massachusetts & Virginia) and present in a state where Underdog Fantasy operates. Terms apply. See assets.underdogfantasy.com/web/PlayandGetTerms_DFS_.html for details. Offer not valid in Maryland, Michigan, New Jersey, New York, Ohio, and Pennsylvania. Concerned with your play? Call 1-800-GAMBLER or visit www.ncpgambling.org. In New York, call the 24/7 HOPEline at 1-877-8-HOPENY or Text HOPENY (46736) Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.