Podcast appearances and mentions of dale carnegie course

In this episode of The Best Guest, I talk to seasoned sales strategist Becky Davidson about mastering the art of selling. Becky shares her five-phase framework for moving prospects from awareness to decision, the importance of emotional and logical selling, and how entrepreneurs can boost their close rates.We talk about:The five phases every prospect goes through in sales.How to build trust and create a buying atmosphere.Why mastering sales is essential for entrepreneurs.About Becky DavidsonBecky Davidson is a seasoned sales strategist with over 40 years and 80,000+ hours of experience in the art of selling. As the creator of the K.I.S.S. Strategy (Keep It Simple Sales), she has distilled her expertise into a powerful system that doubles close rates.A graduate of the Dale Carnegie Course, where she was selected as a Graduate Assistant Trainer, Becky has honed her skills in leading conversations towards decisions.With two decades of coaching experience, Becky has developed a comprehensive roadmap for taking prospects from cold to sold. Her approach focuses on creating genuine interest, qualifying opportunities, building trust, and facilitating natural, resistance-free closes. Becky's training philosophy emphasizes simplicity and equips professionals with tactical skills for unshakable confidence.Through private coaching and group intensives, Becky partners with solopreneurs and sales professionals to shatter income plateaus. Her clients consistently report surges in close rates and increased sales confidence. Becky's K.I.S.S. method has led to remarkable success stories, including a struggling rep who achieved a 100% close rate after implementation.Key TakeawaysThe Five Phases of Sales: Awareness, Interest, Conviction, Desire, and Decision—understanding these helps guide prospects from cold to sold.Building Trust: Establishing credibility through stories, experience, and showcasing expertise helps prospects feel confident in their decision.Creating a Buying Atmosphere: Setting expectations at the start of a conversation can make closing a deal much smoother.Sales is a Learnable Skill: Many entrepreneurs struggle with sales because they've never been formally trained—investing in sales training can transform results.Selling is Serving: If you can't sell, you can't serve—developing strong sales skills helps you help more people.The Power of Questions: Asking the right questions at the right time helps guide prospects to their own decision.Marketing vs. Sales: Marketing generates leads, but it's the sales process that converts them into paying clients.Entrepreneurs Need Sales Skills: Even if you're great at what you do, without sales skills, your business won't thrive.Quote"If you can't sell, you can't serve." – Becky DavidsonConnect with Becky DavidsonWebsiteConnect on LinkedInFree Resource: Becky offers a free guide with 50+ ways to attract leads, plus a complimentary 45-minute sales strategy session Join Becky's Facebook Group to access the resource.Connect with Victoria BennionLearn more about us: https://thebestpodcastguest.co.uk/Download our checklist: How to be an Excellent Podcast Guest https://thebestpodcastguest.co.uk/checklist/Follow us on Instagram:...

Joe Hart, Global President Dale Carnegie & Associates Previously Joe was President Asset Health, President at Info Ally, Development Director Taubman, and as a lawyer, Associate at Dawda, Mann, Mulcahy & Sadler, Associate at Clark, Klein & Beaumont.  He has a BA from the University of Michigan and a JD from the Wayne State University Law School.  He is a certified trainer in the Dale Carnegie Course. Summary: I reflected on my journey to becoming the President and Global CEO of Dale Carnegie & Associates and wanted to share some key insights about leadership. My career began in law, but everything changed after I took a Dale Carnegie course in 1995. It was a transformative experience that not only gave me the courage to leave law but also set me on a path toward personal and professional growth. Over the years, I've built and sold companies, including an e-learning firm and a wellness business, learning the importance of adaptability and innovation along the way. When I became CEO of Dale Carnegie, my approach was rooted in humility and a commitment to listening. I spent months connecting with our franchisees around the world, understanding their challenges and opportunities, and using their input to create a five-year strategic plan. My focus has always been on fostering trust, building relationships, and creating a culture where people feel supported and engaged. The COVID-19 pandemic was one of the most challenging periods of my leadership. Thankfully, Dale Carnegie's foresight in developing online training back in 2010 allowed us to pivot quickly to a digital model. It wasn't easy—shifting globally to virtual delivery required rapid training and certification—but the effort paid off. Transparency and regular communication were critical during this time. I made it a priority to check in with team members, listen to their concerns, and provide as much clarity as possible about our direction. These actions helped build trust and kept the organization aligned during a period of uncertainty. I also see tremendous potential in leveraging artificial intelligence (AI) to enhance productivity and client engagement. AI can streamline tasks like meeting preparation and research, freeing up time for more meaningful interactions. However, I believe the human element—skills like empathy, communication, and storytelling—remains irreplaceable. Leaders need to build trust and provide the necessary training to help teams adapt to these changes. I emphasized that effective AI implementation depends on employee confidence, motivation, and trust in leadership. Throughout my career, I've witnessed the power of confidence and psychological safety. At Dale Carnegie, we create environments where people feel empowered to take risks and grow. This approach aligns with our principles of focusing on strengths and encouraging positive development. I'm deeply committed to helping individuals and organizations build these capabilities, which are more important than ever in today's fast-changing world. For me, leadership is about continuously learning, staying true to core values, and ensuring that people feel supported and valued. By leveraging technology, fostering strong relationships, and prioritizing personal growth, I believe we can navigate even the toughest challenges. My goal is to carry forward Dale Carnegie's mission of transforming lives and reaching more people around the globe with tools that build confidence, inspire trust, and create lasting impact.  

Recently, I was asked to coach the President of a 100,000 person company with a long history for his presentation. What I noticed was how difficult it was to do a good job of promoting the firm, without it sounding like a blatant commercial for the business. Many of us in business are asked to give public presentations and these are excellent opportunities to promote our personal brands, professional brands and company brands.  The only problem is that as soon as it sounds like propaganda, the audience just us switches off. Here are some ideas on how to bridge this tricky divide. 1.        Tell Stories Get straight into a story about the firm and keep sprinkling stories throughout the talk.  In the case of the President, he mentioned that the firm was a venture business when it started decades ago with just three people.  They came up with a breakthrough technology for the audio business which made this firm a household name and we all owned their products.  He could have done a lot more with this.  Why were there three people at the start? Who were they? What did they do to build the business?  In particular, we needed to hear about their struggles, which set up the basis for their ultimate triumph.  There is bound to be a tremendous amount of drama hidden away in there. We are all trained to absorb drama, which is why we have favourite movies and TV series. The drama remained well hidden by the President, so the opportunity went begging. Their breakthrough technology was overtaken by new technologies and they had to exit that business.  Here is a treasure trove of stories about how they made that pivot, all the problems they faced, and the struggles they went through.  Nothing from the President about these details, but this is the type of drama we thirst to hear more about. 2.        Provide Insights As the audience, we are seeking insights and guidance on what to do and not to do.  We are seeking hints, lessons and direction on what we can do with our own firms for when we face the same struggles.  Yes, the details about what happened in the stories are great, but we have to move things up to a higher level and get into the take aways for the audience.  Tell us what we can learn from what they did wrong. Inform us of the pitfalls to be careful about. Warn us about the hidden dangers lurking in the shadows which could bring us down. 3.        Provide Valuable Data Not all data can be shared publicly, but wherever possible, expose the numbers, tell us about the key data and results from the actions which were taken.  Even if we can only talk in terms of percentages, rather than raw numbers, these are great indicators for the audience to latch on to in order to add colour to the story. “Data needs stories and stories need data” is a good mantra to work off. Usually at business talks, all we get is the data and no stories or insights.  This tells us that there is a tremendous opportunity to build our brand, because it is so easy to differentiate ourselves from all the other boring, mediocre, unprofessional business speakers. 4.        Engage Through Questions Rhetorical questions are a gold mine for speakers.  They allow us to really engage the audience and get them on our wavelength.  If their concentration is flagging or they are distracted by their phone, tossing out a question to the assembled masses is a great way to get them back and focused on us.  The power comes from the fact that nobody, except the speaker, knows this is a rhetorical question which the audience won't have to answer and only the speaker will provide the response. That tension acts like an attention magnet for us to grab our listeners and hold them tight 5.        Third Party Endorsements Saying we are great doesn't fly, but quoting a reputable third party who says we are great is well accepted. We think our Dale Carnegie Course is terrific and if we say that, for the audience, this is a “so what” moment.  Instead, we can say, and this is true, that Warren Buffett thinks the course is terrific and it changed his life.  This is gold.  Warren is the most impressive investor of all time and he is well respected.  His endorsement carries a lot of credibility.  Who can you find as a third party authority figure to add lustre to your firm's story? We should promote our companies when we have the chance to speak in public, but in a ninja way, which doesn't provoke scepticism or disdain.  The line is clear about this and we have to navigate that divide with great caution and be adept at making the most of the opportunity without blowing the chance.  Remember, people don't recall what you said in detail, but they do recall you.  Always start your talk design with how you want to be remembered by the audience and go forward from there. The upside is unbounded because the competition is so lacking and unremarkable.  Our time to stand tall and shine.  

Previously Joe was President Asset Health, President at Info Ally, Development Director Taubman, and as a lawyer, Associate at Dawda, Mann, Mulcahy & Sadler, Associate at Clark, Klein & Beaumont.  He has a BA from the University of Michigan and a JD from the Wayne State University Law School.  He is a certified trainer in the Dale Carnegie Course.

Joe Hart is the President & CEO of Dale Carnegie and the author the Wall Street Journal bestseller, Take Command: Find Your Inner Strength, Build Enduring Relationships, and Live the Life You Want. He is the host of a top global podcast, “Take Command: A Dale Carnegie Podcast”, and he speaks around the world on topics such as leadership, resilience, and innovation. Joe Hart began his career as a practicing attorney. After taking a Dale Carnegie Course, Joe reassessed his career path and future, ultimately leaving the practice of law, going to work for a top real estate company, and then founding an innovative e-learning company called InfoAlly. After selling that business five years later, Joe became the president of Asset Health, a US-based health and wellness company—all before becoming the President and CEO of Dale Carnegie in 2015. Joe and his wife, Katie, have six children, two dogs, and one cat. He is an active marathoner, having run many races, including Boston, New York, Chicago, Berlin, Detroit, and Toronto. LISTEN TO THIS EPISODE IF: You want to live a more intentional life You want to take command and find your inner strength You want to foster a more positive mindset You want to build enduring relationships Follow: Instagram: @joseph_k_hart Twitter: @josephkhart

Today on Meldon Law & Friends, we're joined by Barry Sides. He will discuss his history in music in Gainesville as well as how recent events have impacted musicians and their teams in the US. We will also be joined by Bob Ganzak, Dale Carnegie Course instructor!

If you're feeling stuck and unfulfilled, despite your best efforts to find your purpose and alignment, then you are not alone! You may be tirelessly searching for answers in self-help books or attending countless motivational seminars, only to find temporary inspiration that fades away. Instead of the result you desire, you may find yourself trapped in a cycle of doubt, confusion, and frustration.Harness your innate powerThe power to transform our lives lies inherently within us, waiting to be utilized effectively. Maria underscores the importance of unleashing this innate power through self-love, the pursuit of continuous growth, and the resilience to withstand life's tsunamis. She firmly believes that each challenge encountered is an opportunity for personal development that brings us closer to our optimal selves. Maria Mantoudakis, a resolute guide in the realm of personal development. Celebrated as an award-winning speaker and bestselling author, Maria empowers individuals to break boundaries, challenge fear and uncover their authentic selves. While teaching the Dale Carnegie Course as a certified instructor and being a certified trainer under the Jack Canfield Success Principles program, Maria refined her mastery of transformational techniques. Making her mark in the corporate world as well, she currently plays a significant role at British Telecom. Her bestselling book, 'Tsunami to Greatness,' underlines her profound understanding of personal alignment and purpose.You are perfect just the way you are. Embrace your true self and strive to become the best version of you. - Maria MantoudakisThe resources mentioned in this episode are:Visit Maria Mantoudakis' website, Recreate Success, to learn more about her corporate seminars, speaking engagements, small group training, and personal life coaching services.Purchase Maria's bestselling book, Tsunami to Greatness, on Amazon to gain insight and inspiration on overcoming life's challenges and finding your purpose.Enroll in Maria's Life Transformation Mastery course to receive step-by-step guidance on navigating life's tsunamis and transforming into the best version of yourself.Connect with Maria on LinkedIn to stay updated on her latest speaking engagements and coaching programs.Follow Maria on social media (Facebook, Instagram, Twitter) for daily inspiration, motivational quotes, and tips on personal development.Share this episode with your friends and family who might benefit from Maria's expertise and insights on resilience and personal growth.Connect with Maria:Website: recreatesuccessnow.comFacebook: https://facebook.com/maria.mantoudakis/Facebook Group: https://facebook.com/groups/recreatesuccessnowLinkedIn: https://www.linkedin.com/in/maria-mantoudakis-6979aInstagram: https://www.instagram.com/mantoudakis_/Twitter: https://twitter.com/mantoudakisListen and Lean into our Resilient Community! Get your free monthly magazine and all access to our video vault. www.resilientgift.com Did I mention.... totally FREE!https://www.twitter.com/https://twitter.com/Kim_Hayden1https://www.youtube.com/channel/UCowz4fs2_3aPu8D5d1NAmQwhttps://www.resilientnewmedia.comhttps://www.facebook.com/KimTalkscahttps://www.linkedin.com/in/kim-hayden-74a203181/

Joe Hart began his career as an attorney. After taking a Dale Carnegie Course, he rethought his career path, leaving the practice of law and going to work for a real estate company, and then founding an e-learning company called InfoAlly. After selling that business, Joe became the president of Asset Health before becoming the President and CEO of Dale Carnegie in 2015. Founded in 1912, Dale Carnegie is a workplace training organization with operations in 75 countries and delivers solutions in 29 languages.

Joe Hart began his career as a practicing attorney. After taking a Dale Carnegie Course, Joe reassessed his career path and future, ultimately leaving the practice of law, going to work for a top real estate company, and then founding an innovative e-learning company called InfoAlly. After selling that business five years later, Joe became the president of Asset Health, a US-based health and wellness company—all before becoming the President and CEO of Dale Carnegie in 2015. In 2019, the CEO Forum Group named Joe as one of twelve transformative leaders, giving him the Transformative CEO Leadership Award in the category of the People. He is the host of a top global podcast, “Take Command: A Dale Carnegie Podcast”, and he speaks around the world on topics such as leadership, resilience, and innovation, among other things. Joe and his wife, Katie, have six children, two dogs, and one cat. He is an active marathoner, having run many races, including Boston, New York, Chicago, Berlin, Detroit, and Toronto. https://www.dalecarnegie.com/en/joe-hart

We are joined by Russ Ledbetter to discuss The Secret to Dental Practice Profitability and more!Russ Ledbetter has been successfully coaching dentists and their staffs since 1989. He is well known for consistently producing breakthrough results and showing successful dental practices how to get to the next level. He selectively works with only practices he knows he can help and has delivered results that have exceeded the expectations of 100% of his clients.Russ graduated from The University of Alabama Business School with honors. He also obtained his Certified Financial Planner (CFP) designation from The College for Financial Planning. Russ is a graduate of the Dale Carnegie Course. Russ continuously trains and develops himself in the latest information available regarding the dental profession, business management skills, staff management and leadership skills and anything he can learn to make a difference for dentists.“I take pride in my ability to see what's missing in all kinds of practices, large and small, metropolitan and rural, and single and multiple doctor practices. My clients like that I don't take a ‘cookie cutter' approach to my consulting. I personalize my coaching to what is needed in each unique practice's situation. I take pride in treating doctor's staffs with a high level of respect and regard and having the ability to train them effectively while winning them over to the vision of the doctor. I have had the immense satisfaction of greatly improving the incomes, stress levels, and staffing issues of my clients.”Learn more:https://www.dentalconsultingexperts.com/ ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick's LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/

Take Command Joe Hart, Dale Carnegie   – The Sharkpreneur podcast with Seth Greene Episode 936 Joe Hart Joe Hart has a unique understanding and perspective on today's workplace, leveraging Dale Carnegie's primary research as well as connections with clients and executives. Joe explores how leaders can inspire trust, create an environment of psychological safety, drive employee engagement, and instill a culture of creativity and resilience toward change. Joe also hosts, “Take Command: A Dale Carnegie Leadership Podcast” which ranks globally in business/management. In 2015, Joe Hart become the President and CEO of Dale Carnegie. Dale Carnegie is a global training and development company with operations in over 75 countries and a worldwide leader in professional development, performance improvement, leadership training and employee engagement. Participants can build skills through in-person, live online, and hybrid programs.  As with millions of other people, the Dale Carnegie Course has had a profound and transformational impact on Joe's life. He is excited to serve as the leader of this tremendous organization, to work with a talented team, and to help individuals and businesses unlock their great potential to perform at their very best. Since he stepped into his role as CEO, Joe has been awarded Transformative CEO Leadership Award in the category of People by The CEO Forum Group in 2019. Joe began hosting Take Command: A Dale Carnegie Podcast in January 2020. It became a Top 50 Leadership Podcast in April 2021. During the Covid-19 crisis, Joe stepped in, embraced digital transformation, and lead through change to transform Dale Carnegie's core business worldwide into a live online instructor-led training business. This included featuring a new enhanced learning platform, Dale Carnegie eVolve, in January 2021.   Listen to this informative Sharkpreneur episode with Joe Hart about taking command in your life and business. Here are some of the beneficial topics covered on this week's show: - How the anyone can take the Dale Carnegie Course. - Why Dale Carnegie courses have gone from being in person to mostly online. - How being agile allows you to run a more effective company. - Why writing a book is a great way to connect with your audience. - How you need to have a vision for yourself and understand your values to be successful.   Connect with Joe: Guest Contact Info Twitter @DaleCarnegie Instagram @dalecarnegietraining Facebook Fackbook.com/DaleCarnegieTraining LinkedIn linkedin.com/school/dale-carnegie-training   Links Mentioned: dalecarnegie.com   Learn more about your ad choices. Visit megaphone.fm/adchoices

Joe Hart shares powerful wisdom on how to create the life you want based on the timeless principles of Dale Carnegie. — YOU'LL LEARN — 1) The questions that make your mind unshakeable 2) The powerful habit that sets you up for daily success 3) The secret to getting along with even the most difficult people Subscribe or visit AwesomeAtYourJob.com/ep852 for clickable versions of the links below. — ABOUT JOE — Joe Hart began his career as a practicing attorney. After taking a Dale Carnegie Course, Joe reassessed his career path and future, ultimately leaving the practice of law to start and sell a company then Joe become the president of Asset Health—all before becoming the President and CEO of Dale Carnegie in 2015. In 2019, the CEO Forum Group named Joe as one of twelve transformative leaders, giving him the Transformative CEO Leadership Award in the category of the People. He is the host of a top global podcast, “Take Command: A Dale Carnegie Podcast”, and he speaks around the world on topics such as leadership, resilience, and innovation, among other things. Joe and his wife, Katie, have six children, three dogs, and one cat. He is an active marathoner, having run many races, including Boston, New York, Chicago, Berlin, Detroit, and Toronto.• Book: Take Command: Find Your Inner Strength, Build Enduring Relationships, and Live the Life You Want (website) • Company: DaleCarnegie.com • LinkedIn: Joe Hart • Twitter: @josephkhart — RESOURCES MENTIONED IN THE SHOW — • Book: How to Stop Worrying and Start Living by Dale Carnegie • Book: How to Win Friends & Influence People by Dale Carnegie • Book: The Earned Life: Lose Regret, Choose Fulfillment by Marshall Goldsmith and Mark Reiter • Book: Deep Work: Rules for Focused Success in a Distracted World by Cal Newport • Book: Digital Minimalism: Choosing a Focused Life in a Noisy World by Cal Newport • Book: Can't Hurt Me: Master Your Mind and Defy the Odds by David Goggins — THANK YOU SPONSORS! — • LinkedIn Jobs. Find quality hires fast with a free job posting at LinkedIn.com/beawesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Joe Hart: Take Command Joe Hart began his career as a practicing attorney. After taking a Dale Carnegie Course, Joe reassessed his career path and future, ultimately leaving the practice of law, going to work for a top real estate company, and then founding an innovative e-learning company and serving as president of health and wellness company. In 2015, Joe was named president and CEO of Dale Carnegie. The CEO Forum Group named Joe as one of twelve transformative leaders, giving him the Transformative CEO Leadership Award in the category of the People. He is the host of a top global podcast, Take Command: A Dale Carnegie Podcast, and he speaks around the world on topics such as leadership, resilience, and innovation. He is the author with Michael Crom of Take Command: Find Your Inner Strength, Build Enduring Relationships, and Live the Life You Want*. In this conversation, Joe and I explore how to discover another person's values through meaningful conversation. We examine three types of questions to ask that gradually illuminate what's important to another person. By knowing what to ask and what to listen for, we can uncover values without asking a more awkward question like, “What are your values?” Key Points Dale Carnegie invited us to, “Try honestly to see things from the other person's point of view.” Use three types of questions to frame a conversation that uncovers another person's values: Examples of factual questions: How did you first find out about…? What keeps you busy during the week? What do you like to do for fun? What hobby or activity holds your interest? Examples of causative questions: What got you interesting in doing this kind of work? How did you get involved in that hobby? What do you like about…? What caused you to enter into this industry? Examples of values-based questions: Tell me about someone who's had a major impact on your life. If you had to do it over again, what — if anything — would you do differently? Tell me about a turning point in your career. Tell about about something that you look back on as a high point or moment of pride. How did you get through a major challenge in the past? How would you describe your personal philosophy in a sentence or two? Resources Mentioned Take Command: Find Your Inner Strength, Build Enduring Relationships, and Live the Life You Want* by Joe Hart and Michael Crom Related Episodes Three Steps to Great Career Conversations, with Russ Laraway (episode 370) Discover Who You Are, with Hortense le Gentil (episode 459) How to Genuinely Show Up for Others, with Marshall Goldsmith (episode 590) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Happy New Year! Our first episode of 2023 is dedicated to Dale Carnegie & Associates' newest book, Take Command. The book, like our podcast, focuses on what professionals in the modern world can do to take command and succeed in their personal and professional lives. Our guests today are the book co-authors: Joe Hart, President & CEO of Dale Carnegie & Associates and Take Command Podcast host; and Michael Crom, author, Board member of Dale Carnegie & Associates, and Dale Carnegie's grandson. In this interview, Joe & Michael illustrate how building self-confidence, enhancing our network of support, and becoming more intentional can help us succeed in 2023. The episode is dedicated to a behind-the-scenes look at the creation of the Take Command book. It is a compilation of real-life stories. The use of Dale's principles and other leadership philosophies will serve as a manual to take command of our lives.Our guests have been influenced by Dale Carnegie's principles. Joe started his career as a practicing attorney. After taking the Dale Carnegie Course, he reassessed his career path and founded an innovative e-learning company. He became the CEO of Dale Carnegie, the global professional development training organization, in 2015. He speaks around the world on leadership, culture, change management, resilience, creativity, and innovation. He is a contributor to Rolling Stone magazine, Newsweek, HR.com, and Forbes magazine. In 2019, the CEO Forum Group awarded him the Transformative CEO Leadership Award. He has hosted the Take Command Podcast since 2020. Michael is currently a board member of Dale Carnegie & Associates. Prior to that, he served in different leadership positions in the organization, most recently as Chief Learning Officer and Executive Vice President for Dale Carnegie & Associates.In the episode, Michael & Joe share how they leverage the Dale Carnegie principles and apply them in different situations. Learn how to control our thoughts, build relationships, and envision our future. The book's goal is to familiarize younger generations with core communication and leadership principles from Dale Carnegie and others.Joe says that a fundamental purpose of this book is to offer readers some insights and learnings that he and Michael wish they had known when they were younger. The people interviewed and included in this book not only faced similar challenges as the authors did, but they thrived during that time period. This should become a guidebook for readers to follow, understand, and grab onto.Michael & Joe conceived the book as a set of concentric circles, with each of the three sections—complementing and depending on each other.In Part I, “Taking Command of Your Thoughts and Emotions,”  the authors focus on self-awareness, stresses, fears, and insecurities, and ways to understand and manage negative thoughts. Part II, “Taking Command of Your Relationships,” reviews building trustful relationships as a critical part of life success. Joe explains that today, building meaningful relationships has become more difficult because of our polarizing world. Part II principles and tips to deal with people come from How to Win Friends and Influence People.The last section, Part III, “Taking Command of Your Future,” draws on the famous Dale Carnegie Course that asks participants to write their short- and long-term vision. When they follow through, they will ultimately get the most out of their lives. Part III asks: What are the things that are important to you? What are your values? How do you want to be remembered? What's the impact you want to have?Both Joe and Michael want readers to act. Their goal is for this book to be a manual, a roadmap, and something that can activate people to really take control. It's not only there to help you think about your life, to study, or learn by research. The book says, “Hey, take command and make it happen.”Also, Take Command is a guide to creating a “strength inventory.” The book influences readers and helps them build an intentional life. Intentionality is about giving people time and space to understand what's important to them and how they can condition themselves for success so that every day, they become better and stronger. Having a North star helps us follow the steps to get us there.Michael explains, “You know, we're made up of many great strengths and a few perceived weaknesses. So, let's begin to focus on those strengths, the positives that are going on in our life.”Joe and Michael believe that young people can and will make a huge difference on this planet by bringing about unity rather than division. “Let's make a difference. Let's bring this to be a better place for all of us to live in.”Join us and learn how building self-confidence, enhancing our network of support, and becoming more intentional can help us Take Command in 2023.Order a copy of Take Command  in hardcover, eBook, or audiobook at your favorite bookseller or at takecommandbook.io.  Available online and in stores today, January 10th.Visit takecommand.com for additional information on the book and more free resources.

In this episode, Dan gives a brief history of the Lyceum and Chautauqua speakers' movements. While the circuits boast such luminaries as William Jennings Bryan and Emerson, a lesser-known speaker gave a single speech over 6,000 times. Listen to learn who he was. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

Dan expounds more on the concept of a hero's journey. While the Harry Potter book series are great examples, Dan sees Rowling's personal story as a better example of a hero's journey! As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this episode, Dan outline's the five stages of the hero's journey. He tells of some little-known facts about Ben Hogan, the Hawk, and his incredible hero's journey. A story that will inspire non-athletes and athletes alike. You need not know a thing about golf... to love this story. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

Dan gives a broad overview of the most popular speech training programs. In this episode, he explains how bringing formal speech training to the corporate and entrepreneurial worlds can be "tricky." He introduces the concept of speech cultures, and how one can successfully navigate through them. He introduces the audience to his new online speech class. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

Dan gives a broad overview of the most popular speech training programs. In this episode, he explains how bringing formal speech training to the corporate and entrepreneurial worlds can be "tricky." He introduces the concept of speech cultures, and how one can successfully navigate through them. He introduces the audience to his new online speech class. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

This episode includes: 1) Definition of mirror neurons 2) What method actors and self-development have in common 3) Lots of talk about movies I GAVE YOU MY FAVORITE MOVIE SPEECHES, PLEASE GIVE ME YOURS? As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

Listen to this episode and you will learn: 1) About the handshake induction: https://www.youtube.com/watch?v=x85prwKYgOQ 2) How a supermarket executive selected one item out of 80,000 without knowing why: https://www.youtube.com/watch?v=UR81VZXVR6U&t=220s 3) How hypnosis works. 4) Why rethink watching cable television. 5) And much more As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

This episode will include: 1) Why golf is a great metaphor for life 2) Who the golf gods are 3) You'll discover why a WW2 soldier became a lifelong optimist 4) How to define integrity 5) Just how profound relationships can become As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

*From LBJ to Joe Biden, Dan analyzes and ranks each president by their rhetorical skills. *At least one ranking will certainly surprise the listeners *Find out which president was a master practitioner of NLP *The listeners will learn what the Johnson treatment was *Learn which president Joe Rogan believed had the timing of a stand-up comic. *And much more... As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this episode, Dan takes the listeners through his introduction to Eastern philosophies. Additionally, the listeners will learn of several books still in print today that expound on these philosophies and how they can benefit from them. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this episode, Dan advances the notion that we all have a unique blueprint or a personal philosophy on how the world works, and how this impacts our ability to discover our life's purpose. Additionally, he takes the listeners through a series of questions that will help them discover their own unique mission in life. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this episode, Dan gives examples of speakers and speeches that have changed the world. More importantly, he makes the case that an individual can drastically change their world by developing the skill of public speaking. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

While dissecting a 4,500-year-old quotation, in this episode, Dan makes some unusual connections. And tells of a fisherman who gives a Havard business grad a lesson in life. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

With this episode, Dan recounts the tale of R.U. Darby's search for gold, and golf's modern version of Darby's story. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives. Visacki video link: https://www.youtube.com/watch?v=6HSgg3_XACM

Ever heard that a training course changed somebody's life?  "It was good", "I enjoyed it", “I learnt something new”, maybe.  Warren Buffett, the famous American billionaire investor is a huge Dale Carnegie fan and often mentions in TV interviews how the Dale Carnegie course changed his life.  Being in Japan, it is great to hear a leading local businessman like Mr. Masami Atarashi say the very same thing. He is very well known in Japan and spends his time writing, adding to the 40 plus books he has already published and giving public speeches as well as training to executives.  Previously he headed up Johnson & Johnson, Philips, and Hallmark in Japan as President.  I asked him how the course impacted him, "The Dale Carnegie Course changed my life. When I was asked to make a speech to an audience or to a customer etc., I trembled with fear and I was a lousy speaker, not so much technically but mentally. Half way through the Dale Carnegie Course I found myself beginning to enjoy talking, that's one significant visible change which occurred to me. And overall I began to look at things in a positive way. Instead of saying we can't do it, I start looking at how we can do it. The whole mind set changed and that happened when I was 32." We determine trust through listening to what is said and how it is said.  Everyone puts their best face forward, but we are trying to get behind the superficial to the reality.  We are racing around in business, with our antennae on full throttle, trying to dodge the dodgy types and find some trustworthy keepers. Yet, people say the dumbest things to us, ruining their credibility.  We see people who are quite clever, scoring "own goals" all of the time because they can't control what comes out of their mouth or because their self-awareness level is hovering somewhere around zero. The Japanese call it KY, an acronym using English to abbreviate “kuki wo yomenai” or can't read the air or no sense of occasion, as possible translations. Business is too complex for us to do it all by ourselves anymore - the day of the hero is over.  Today we need the hero team.  To get things done requires more and more specialisation but with that often comes a poverty of skills in other key areas.  Persuading people rather than trying to order them.  Getting willing cooperation instead of whipping them into a frenzy of reluctance and resistance.  Having technical skills but little common sense doesn't help. Being smart is good, but it isn't enough.  We need to be better communicators, better with people, better with diversity, more capable with complexity. Buffett and Atarashi both discovered that the Dale Carnegie course was a source of answers to a lot of the business challenges they faced to be successful through other people.  There is a good reason this course is still around for over 100 years.  It works.  That is why it is paid the ultimate compliment of having changed their lives.

Responding to an email question, Dan takes you on a personal odyssey into oratory. He reveals those speakers most influential in his own life. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

Today is a very special and personal episode to me. For our session today, I've invited over my grandmother to share with us a whole bunch of important life lessons she's accumulated and learned throughout her 97 years on God's green earth. From growing up with a love for music, to taking inspiration from her husband and dedicating her life in service of others-- all for the glory of God. Be sure to listen in as this episode features her commencement speech for the Abraham Baldwin Agricultural College, sprinkled with little inspiring stories from her life! Episode Highlights: Nell's childhood, growing up in the arts-- particularly music Her marriage and meeting her husband, Bill Getting involved with her community, becoming a community leader The Milltown Murals and “Lila” Her message for people contemplating marriage, the 3 A's and 3 C's It is never too late for change Lessons I Have Learned Through the Years by Nell Patten Roquemore Through the years, I have learned a few valuable lessons that I want to share with you. Hopefully, you graduating students may find them helpful in starting out your adult life. I was born in 1924 in Milltown, before it became Lakeland. As a child, I was painfully shy. As a teenager, I was still very shy, especially with boys. Had it not been for a boy named Bill Roquemore, I probably would have ended up an old maid. Bill and I had a blessed marriage, although it was not perfect, and we added considerably to the population of Georgia and South Carolina. Music has always been an important element of my life. My mother started me in piano lessons when I was about six years old. When I was ten she decided I should learn to play the violin. At age twelve I played at my first wedding. At about thirteen I played at my second wedding: Ellene Jones and Monroe Atkinson. Sixty-five years later I played at Monroe's funeral. I am still playing at church every Sunday, and occasionally at weddings and funerals. I have enjoyed attending the ABAC Concert Band performances for the past several years, and am impressed with the quality of your music program. I hope that those of you who have performed in the various ABAC musical events will keep your talent alive throughout your life. Music provides a constant joy to your everyday existence. One lesson I have learned is that big things can happen where there is encouragement and cooperation. Getting back to Bill Roquemore: He was my devoted husband as well as my mentor. As a World War II B-26 pilot, he had assumed great responsibility while still a teenager. He became a citizen of Lakeland a few years after we married, became editor of the Lanier County News, and turned into an outstanding community leader. He encouraged me to take part in community and civic affairs, while raising our five children and working full-time. My first effort, at Bill's suggestion, was to organize a county-wide cleanup campaign. Under the auspices of the Lanier County Garden Club, county agent John Strickland and I co-chaired an organization that came to be known as “Lila”, standing for “Let's Improve Lanier's Appearance.” John was the husband of ABAC's beloved journalism professor Helen Strickland. We recruited a representative of each target area, such as churches, cemeteries, old abandoned cars, roadsides, schools, etc. The committee met regularly and scheduled a certain week to concentrate on each phase of the campaign. Because of the enthusiasm of the committee and profuse publicity in the Lanier County News, the campaign was hugely successful and won state and national awards. Although “Lila” is now forty-eight years old, her very small committee still meets monthly. You may have seen our “Milltown Murals” in Lakeland. That project was initiated by “Lila”, who continues to grow, maintain, and underwrite the murals. My employment history included school teacher, clerk of the draft board, medical secretary at Moody Air Force Base, and Lakeland postmaster. After my retirement as Postmaster, Bill decided I should run for city councilman, which I did, serving two years as chairman of the sanitation committee. I have learned that preserving family history is extremely important. One of the most rewarding projects of my life was compiling a family history, “Roots, Rocks and Recollections.” That led to compiling a county history, “Lanier County: The Land and Its People.” These two books have proven to be well worth the nineteen years I spent working on them. I have learned that golf is an important sport. Bill and I had thought, like many non-golfers, that chasing a little white ball around for half a day was a foolish waste of time. Bill was forced to take up the game when he started building golf courses. It was not long before he was hooked. Soon, I took up the game, and we played regularly for many years. Through golf, we renewed old friendships and gained new friends who enriched the rest of our lives. Incidentally, it's pretty good exercise if you walk a lot. Some of you in this graduating class will soon be contemplating marriage. There is a wonderful rule for a successful marriage that I learned too late to apply to my own marriage but I urge you to make a note of it: The three A's: Affection, Admiration, and Appreciation. And then there are the three C's, which I learned from my son Jim, who had taken the Dale Carnegie Course as a young man and found it of great benefit in his life and career. The three C's are: Don't Criticize, Don't Condemn, and Don't Complain. Two important lessons I have learned through the years are easy: Smile at people and always say “Thank you” when it is deserved. It is never too late to change your direction. I had joined the Baptist Church at age 11 at a revival, along with my sister and brother and 13 others, mostly children. Bro. Johnny Harrell baptized us in the southeast corner of Lake Irma. I have gone to Sunday school and church for many years. But something was lacking in my spiritual life. Three and a half years ago, at age 89, I asked the Lord to come into my heart and take complete charge of my life. I wish I had done that a long time ago. I like Dr. Wayne Hanna's favorite scripture: Psalm 37: 4: “Delight yourself in the Lord, and he will give you the desires of your heart.” Thank you so much for listening! See you on our next episode!

With this fascinating podcast, Dan reveals how the mystery schools of antiquity are linked to our current times. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this podcast, Dan had every intention of talking about a fascinating memoir, The Diving Bell and the Butterfly, but got sidetracked by a cliche. The Diving Bell will be explored in another podcast. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this episode, Dan talks about the illusion of time. And how most people are keeping the wrong time. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

Join Dan in this stream of consciousness podcast regarding stories and business. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this episode, Dan explores some fascinating applications to the 80/20 rule. Listen to find out how you can use time and habits to improve every area of your life. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this inspiring podcast, Dan gives a unique perspective on archetypes and how they tie-in to what author Steven Pressfield calls Resistance. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In today's episode, Dan shares some clinical experiments that demonstrate the Power of Imagination. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this podcast, Dan revisits this classic story. And then goes on to offer a modern-day equivalent. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In honor of Dr. King's birthday, Dan shares some of his favorite clips of him and explores some of the lesser-known factors that made him the great orator that he was. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives. #mlk #martinlutherking #drking

Dan explores unique methods for speakers to develop their own rhetorical devices. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

Dan tells the story of the remarkable transformation of one woman that had a global impact. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this episode, Dan speaks on the magical properties of words. When used wisely, they have a multiplicative effect. When clothed in rubbish, however, their otherwise powerful impact is greatly diminished. Here, he eviscerates the Mehrabian model and goes on to examine Caroline Kennedy and how she destroyed her candidacy for the senate. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

In this episode, Dan introduces himself and where he's taking this podcast. As a teenager, while most kids were listening to rock ‘n roll, Dan preferred listening to the speeches of the ages. He had memorized the Gettysburg Address, could recite large swaths of Kennedy's 1961 Inaugural Address, Martin Luther King's I Had a Dream speech, and Lou Gehrig's Farwell to Baseball before he could vote. In a business career spanning 40 years, from bagging groceries to the executive suite, Dan has attended - and delivered - several hundred presentations and speeches. Throughout his odyssey, Dan has attended many proprietary executive speech programs. He is a four-time graduate of The Dale Carnegie Course and a Toastmaster, but most of all, he is a lifetime student of the great orators, past and present. Combining this experience with years of study and training, he has distilled and synthesized this body of work in his podcast, An Odyssey into Oratory, to create actionable strategies that people can use to leverage the power of speech in all aspects of their lives.

Effective communication and people skills

Joe Hart is the President and CEO of Dale Carnegie Training, an organization whose founder pioneered the human performance movement over 100 years ago and has continued to succeed and grow worldwide, through constant research and innovation building on its founding principles. In this episode we discuss with Joe: - His leadership journey, the path he took to get where he is today - His values and approach to leadership - Stress and worry management in the challenging times. - How Dale Carnegie is helping professionals to cope with big changes during the pandemic - Dale Carnegie live online programs and pivot to digital in 2020 Follow Joe Hart on LinkedIn and Instagram. Find out about Dale Carnegie trainings on Facebook, LinkedIn, Instagram, Twitter Sign up for the famous Dale Carnegie Course (in-person and live online) Thank you for joining me on this episode of IDEAS+LEADERS. If you enjoyed this episode, please share, subscribe and review so that more people can enjoy the podcast https://podcasts.apple.com/pl/podcast/ideas-leaders/id1531433083

“We all have possibilities we don't know about.  We can do things we don't even dream we can do”.  This quote from one of the pioneers of the self-help movement, Dale Carnegie, marked a major change in how people thought about the future.  Up until the 1920s, fate and God's will were the more common explanations for what would become of us.  Psychology research in the USA began to drive the idea that we could control our futures to a much greater degree than we thought, by controlling our thoughts. Not so remarkable today, but this was a brand new idea back then.  The problem though is we still haven't quite found the escape velocity to blast us out of our self-limiting beliefs about ourselves. The decline in available well paying jobs following on from the Lehman Shock on September 15, 2008 had a broad impact around the globe.  China's ability to become the factory of the world, has meant that many manufacturing jobs have disappeared in the developed nations.  The recently discovered danger to global supply chains, from over-reliance on China, may wind this back but it will take some time to set a rebalance.  Recent research is telling us that workers are not transitioning seamlessly from one declining industry into other growth sectors.  In Japan, companies found the banks wanted their loaned umbrellas back, at the first spot of rain after the Lehman collapse and so became fixated on having large reserves of cash and minimum borrowings.  This has proven fortuitous for many companies in order to weather the economic disruptions brought on by Covid-19.  Even in better economic times, despite profits rising, wages did not rise. To overcome the rigidity in the labor pool mobility here, part-time jobs grew enormously, offering no great stability and no great pay for the workers involved.  This trend to keeping people as part-timers was partially being reversed, as the war for talent kicked off again, but Covid-19 put a pause on that. Also, because of the economic disruptions Covid-19 has caused to a broad swath of industries, many full time workers have now lost their jobs.  For the survivors, the fear of being restructured out of your company if you are part of the aging baby boomer cohort, but with prospect of additional decades of life expectancy (which have not been funded), is causing concerns.  For young students graduating and looking for a job, many doors have suddenly closed.  We face a very uncertain future. Looking back, Covid-19 has sunk the entire world in the space of just a few short weeks.  Health prospects both personal and economic have been shredded.  Government mishandling of the spread of the virus has killed thousands.  Many loyal staff have been cast off and flung into a world of unemployment.  It looks grim and with no end in sight. In such a scary world, the idea of challenging the new doesn't look so attractive.  We may have had the benefit of decades of the self-improvement industry pushing us all to be better and do better, but the reality is we are not purpose bent on discovering our unheralded possibilities.  Instead we are searching for security in a very insecure world.  We have gone back to looking outside for solutions, such as a magic bullet vaccine being released, rather than trying to discover what lies inside ourselves.  We are now privy to previously unthinkable, instant, vast, global, information 24/7, but we don't feel much better for it.  We all carry immense computing power in our hands, but we feel more stressed.  Belief in fate and God's will have not made particular comebacks as alternate explanations of where we are today, but belief in our own possibilities is also flagging. In these dark times, we need to re-immerse ourselves in the world of possibility, to re-read ancient and modern wisdom about our potential.  We need to find that escape velocity to project ourselves beyond Covid-19.  If we keep doing the same things, in the same way, we will keep getting the same results.  Einstein defined insanity as repeating the same things but expecting a different outcome.  So staying in place, but expecting to do better is basically a crazy idea.  The problem is how do you find the strength to move forward, especially in this highly uncertain, dangerous and challenging world.  Dale Carnegie came up with an answer that works.  Through experimentation, observation and adaption he found ways of challenging people, using bite sized pieces, that would gradually expand their word but not blow it up.  The process involved taking practical ideas and getting people to act on them immediately.  It also involved providing feedback that was only positive and encouraged people to keep pushing forward.  That process became known as the Dale Carnegie Course.  Like so many people, when I took the course, I was kicking myself for not having taken it when I was much younger.  Eventually, we will all emerge from this current situation.  Are we going to get busy then or shall we get busy working on ourselves now?  We can do things we haven't dreamt are possible, but we don't have to work it all out by ourselves.  We can follow what already works and get the benefit of all that kaizen built up over ten decades.  If we want to grow, we need a proven method and this Dale Carnegie course definitely works.  If mankind ever needed a course like this, then this is the time.

Dale Carnegie shares dozens of psychology tricks in "How to Win Friends and Influence People". In this episode, I'm going over the 3 easiest ways to get people to like you based off the psychology tricks you can learn in this book! These simple tips are sure to help your communication and social skills. If you are want to learn how to influence people and make friends, this episode is for you!For more tips on how to have your best days, follow her on instagram: https://www.instagram.com/iamchristinakelly/Check out Christina's YouTube videos: https://www.youtube.com/channel/UCSIvIAMbCpJBXBU2gbgM0ogIf you want to learn how to create your best morning routine, go to:https://www.yourbestmorningroutine.com// GET THE BOOKHow to Win Friends and Influence People - https://amzn.to/2S5ONQgDISCLAIMER: Christina is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

Lynn McIntosh is a Certified Life Coach with Go Pro Coaching. She specializes in relationship coaching , helping people heal who are in a toxic relationship. She is also a licensed esthetician and has worked in the field of modelling and photography. She has been on The Cherene Francis Show and is a co-author in 365 Empowering Stories.Lynn has spent a large part of her life working in the field of Personal Development. She has taken The Dale Carnegie Course and is currently a member of Toastmasters.Overcoming the experiences of death and divorce, Lynn helps women move forward into healthy relationships with themselves and others so they can let go of their pain and take control of their happiness. https://parkbench.com/blog/lynn-mcintosh-healthy-living-mill-pond-richmond-hill-lynn-mcintosh

108 Japanese Leadership Legend Mr. Atarashi's Big Breakthrough Ever heard that a training course changed somebody's life?  "It was good", "I enjoyed it", “I learnt something new”, maybe.  Warren Buffett, the famous American billionaire investor is a huge Dale Carnegie fan and often mentions in TV interviews how the Dale Carnegie course changed his life.  Being in Japan, it is great to hear a leading local businessman like Mr. Masami Atarashi say the very same thing. He is very well known in Japan and spends his time writing, adding to the 40 books he has already published and giving public speeches as well as training to executives.  Previously he headed up Johnson & Johnson, Philips, and Hallmark in Japan as President.  Last Thursday evening, he gave a brilliant talk at our graduate party on being successful in business in Japan. He also shared with me how the course impacted him, "The Dale Carnegie Course changed my life. When I was asked to make a speech to an audience or to a customer etc., I trembled with fear and I was a lousy speaker, not so much technically but mentally. Half way through the Dale Carnegie Course I found myself beginning to enjoy talking, that's one significant visible change which occurred to me. And overall I began to look at things in a positive way. Instead of saying we can't do it, I start looking at how we can do it. The whole mind set changed and that happened when I was 32." Like many senior Japanese businessmen who took the Dale Carnegie course in their younger days, he rose to the top ranks in Japan because of how he applied these ageless and universal principles of how to get on with people and how to get their active cooperation. Buffett and Atarashi share a common passion for a system of training that has been so carefully refined over the last 100 years.  It changes with the times but never dates, because the person to person relationship is always the centrepiece of any successful business partnership.  We may believe that technology has completely changed how we communicate and how we interact in the business world, now that we are together on email, LinkedIn , Facebook, Twitter etc.  The reality is we don't do deals over business social media.  We want to look the business partner in the eye and confirm we can trust them.  Especially in Japan and especially when dealing with foreigners. We determine trust through listening to what is said and how it is said.  Everyone puts their best face forward, but we are trying to get behind the superficial to the reality.  We are racing around in business, with our antennae on full throttle, trying to dodge the dodgy types and find some trustworthy keepers. Yet, people say the dumbest things to us, ruining their credibility.  Sometimes I am amazed by what I hear.  I was in my gym gear recently, waiting to pick up my car after a workout and a long established businessman I have known socially for many years was also waiting for his car.  He looked me over and said disparagingly, "so what are you trying to prove?".  I was flummoxed by the question, and I am still not quite sure how to answer it, but more so because of his poor human relations skills on display.  I thought, "Wow, how has this guy lasted so long in business, if his communication skills are so poor". We see people who are quite clever, scoring "own goals" all of the time because they can't control what comes out of their mouth or because their self-awareness level is hovering somewhere around zero. The Japanese call it KY, an acronym using English to abbreviate “kuki wo yomenai” or can't read the air or no sense of occasion, as possible translations. Trust me, these KY people will have a hard life in business getting others to cooperate with them or getting people to follow them.  They can pull position power on the team and force everyone's compliance.  This is a long way though from having the team really engaged, actively thinking how we can win against the competition or how can we have things run better around here. Business is too complex for us to do it all by ourselves anymore - the day of the hero is over.  Today we need the hero team.  To get things done requires more and more specialisation but with that often comes a poverty of skills in other key areas.  Persuading people rather than trying to order them.  Getting willing cooperation instead of whipping them into a frenzy of reluctance and resistance.  Having technical skills but little common sense. Being smart is good but it isn't enough.  We need to be better communicators, better with people, better with diversity, more capable with complexity. Buffett and Atarashi both discovered that the Dale Carnegie course was a source of answers to a lot of the business challenges they faced to be successful through other people.  There is a good reason this course is still around after 100 years.  It works.  That is why it is paid the ultimate compliment of having changed their lives.  

Sadly not everyone is like us.  At time, we have to deal with people who are quite rude or aggressive.  This usually triggers an escalation of tensions and problems arise and smolder away under the surface, until the next eruption occurs. How can we stop this vicious cycle of downward spiraling emotions?  That is what we will deal with today. Welcome back to this weekly edition every Tuesday of "THE Cutting Edge Japan Business Show" I am your host Dr. Greg Story, President of Dale Carnegie Training Japan and best selling author of Japan Sales Mastery. We are bringing the show to you from our High Performance Center in Akasaka in Minato-ku, the business center of Tokyo. Why the Cutting Edge?  In this show, we are looking at the critical areas for success in business in Japan.  We want to help advance everyone's thinking so that we be at the forefront, the Cutting Edge, of how to flourish here in this market.   Before we get into this week's topic, here is what caught my attention lately. Japan is a crazy place. A pair of hybrid melons from the City of Yubari in Hokkaido fetched a record price of five million yen or forty six thousand dollars at the start of the season.  The melons usually sell for between four thousand yen and ten thousand yen and are given away as seasonal gifts.  In other news, Japan was the world's top investor in two thousand and eighteen.  This is the twenty eight consecutive year that Japan has been number one.  The net balance of assets held by the Japanese government, companies and individual investors stood at three hundred and forty one point five six trillion yen or three point eleven trillion dollars. Germany was second at two hundred and sixty trillion yen and China at Two hundred and thirty six trillion. Direct investment in the USA by Japan was a record high of fifty five point six three trillion yen or five hundred and nineteen billion dollars.  Japan's total overseas investments was also up by zero point five percent to reach one thousand and eighteen trillion yen or nine point three two trillion dollars, rising for the tenth straight year.  Finally, the government is going to legislate to reduce food waste.  Major convenience store operators Seven eleven and Lawson will start discounting rice balls and lunch boxes that are close to their expiry dates, by offering customers enrolled in their loyalty campaigns special shopping credits worth five percent of the value of purchases. The Japanese government said there was six point four three million tons of waste in two thousand and sixteen and half of that came from the commercial sector. This is episode number Ninety three and we are talking about How to Deal with The difficult     Soredewa ikimasho, so let's get going. You know you are not perfect, but some of those around you are a real pain to deal with.  Why are they so difficult to get on with? Who knows, but the easiest way forward is to reduce the stress to a minimum by avoiding them or minimizing any interactions.   I mean, come on, putting up with these people is exhausting and just wastes a lot of valuable time.   That may be true, but in fact unresolved conflicts, miscommunication and diminished information exchange, leads to even greater time wastage, morale hits and the bottom line of lost productivity.  If your rivals are dealing better with these internal issues than you are, in the end, their team will win in the marketplace.   One of the conundrums is defining “difficult”.  It varies so much between individuals and from situation to situation. Nevertheless, we can all recognize trouble immediately when we see it.  Can we control other people, especially those we deem difficult?  Good luck on that one!  We can however control ourselves in any situation or relationship. A bit of self-reflection will help to flush out our perceptions, biases, attitudes, behaviours, feelings and communication style that might be fueling conflict.   Past situation analysis is a handy tool to plumb the depths of our unhappiness with others.  Reflect on a situation where you didn't handle the difficult person well and things rapidly deteriorated.   What was the trigger point for you or them?  What was the outcome after the confrontation?  Is it possible you contributed to the explosion of emotions?  What was the biggest lesson you came away with from this meltdown?  Additionally, have there been any situations where you did pretty well handing a difficult colleague?  What worked, what was the outcome and what did you learn as a result?   A handy helper in the tool box of dealing with the difficult is “the benefit of the doubt”.  This means suspending the attractive beliefs that you are right, they are wrong, you are perfect and they are an idiot. Before allowing the chemical reaction in the body to take over and go into fight or flight mode, mentally just hit the pause button for 6 seconds.    What do you know about this person that might be triggering their behavior that you find upsetting or at the least plain annoying?  Is there some historical context operating here around they way they were raised, the life experiences they have had and the influences they have absorbed?  Is this a communication issue because neither of you are a native speaker of the same language?  Keep the pause button on hold for another 6 seconds and think if there is some situational context in play here.  Have they scratched the duco on their new car that morning, had a fight with their partner at home, just been royally chewed out by their boss, etc?   Find out more when we come back from the break   Welcome backIf you really want to learn how to do better with people, then the Dale Carnegie Course is a wonderful programme to help you do just that.  This is a twelve week programme that improves communication, leadership and people skills.  The next Japanese language programme will start on September 18th.  There is also a three day Immersion version available starting on August 22nd. The next twelve week programe in English will commence on September 26th. Details can be found at enjapan.dalecarnegie.com  Back to the show. When we take a breath and pause, we can have better control over how we react to them, rather than letting the chemical surge take over.  There are some useful human relations principles we can apply to move us into a positive mental framework.  Instead of telling others what they need to do to fly straight, we can swap in some questions instead.  What led them to reach that conclusion?  What experience has led them to believe their idea is the best solution?  The hard bit is biting our tongue after we have asked the question, so that we don't cut them off and jump in with our own shiny insight.  Instead, hear them out and ask follow up questions.  This now allows us to better understand what is driving the disagreement or their behavior.    Letting them save face is a handy idea.  Our egos can lock us into positions we don't fully hold, because we don't want to be seen to be backing down.  We can take the ego bit out of the equation by how we communicate during the interaction. Being polite, reasonable and open goes a long way to reaching a resolution.    We might even disarm them with praise and honest appreciation for raising their countervailing views with us.  When they know there is likely to be a disagreement, they mentally gear up for battle. By not providing a target there is no battle.  We could thank them for being forthright and candid.  We might mention some mistakes we have made in the past and how we have resolved to do a better job of educating ourselves and thank them for widening our range of viewpoints.  There is nothing more disconcerting than trying to argue with someone who doesn't argue back, but instead praises you.   Hard core difficult types may still try to get a rise out of us, because they need to have a fight, but let's not fall for that one.  Instead get them talking about the way they came to their conclusion and where they have seen this work well in the past.  Smiling silence is our best defence, as we get them to do the talking.    Difficult people are only difficult if we allow them to annoy us.  When we take the high road, they often just run out of gas because we are not supplying the fuel for the fight.  This is the verbal aikido approach of not confronting or resisting attacks, but re-directing the energy along a path of our own choosing.  Superior human relations skills are a powerful ally in dealing with the difficult, but they need practice and discipline.    Try using these ideas and life will get a whole lot easier! THE Cutting Edge Japan Business Show is here to help you succeed in Japan.  Subscribe on YouTube, share it with your family, friends and colleagues, become a regular. Thank you for watching this episode and remember to hit the subscribe button. Our website details are on screen now, enjapan.dalecarnegie.com, it is awesome value, so check it out. Please leave me some feedback on YouTube, I would love to know how this show helped and what other topics you are interested in for me to cover.  Remember I am here as a free resource to help you, so just tell me how I can help you best. You might also enjoy my podcasts. Look for the Leadership Japan Series, The Presentations Japan Series and The Sales Japan series wherever you get your podcasts. Remember the next Dale Carnegie Course Japanese language programme will start on September 18th.  The three day Immersion version is available starting on August 22nd. The next twelve week programe in English will commence on September 26th. Details can be found at enjapan.dalecarnegie.com In episode  Ninety Four we are talking about the Four Hundred Face Presentation Find out more about that next week. So Yoroshiku Onegai Itashimasu please join me for the next episode of the Cutting Edge Japan Business Show We are here to help you and we have only one direction in mind for you and your business and that is UP!!!

In this episode of the Optimized Success Podcast we talk with Phil Zeller of Dale Carnegie. He walks us through how adding one more thing to his schedule (The Dale Carnegie Course) actually saved his life and built his career. He shares the biggest challenges we face are with people and how we can understand others in a more positive way for personal growth.  Recommended Books: How to Win Friends and Influence People by Dale Carnegie How to Stop Worrying and Start Living by Dale Carnegie

Kristin Moore often describes herself as an MBA on paper, but an MFA in her heart.For years she has straddled the worlds of Corporate America and the and the whimsy of her imagination through her artistic endeavors. Lately, her focus is parlaying these endeavors from hobby status, to her life's work.She has spent 10 years in engineering support roles in the aerospace industry – but in between tasks she dreams of flying off to far away places in the very airplanes manufactured by the company that employs her.She shies away from calling herself a renaissance woman for fear of seeming pretentious. However, corporate professional, blogger, soccer / karate mom, certified widow life coach, and creative are roster of titles that make for a well rounded busy-body trying to find and live her purpose in this world. Personal Development has always been of great interest to her, and she has done everything from the world-famous Dale Carnegie Course, to improv training at the Groundlings comedy school to foster continued growth.Her latest project is a blog, online community, and grassroots movement called Joy Scavenger, which is a community created to be a safe space for people seeking comfort after the loss of a loved one. Launched shortly after the sudden passing of her husband in 2017, Joy Scavenger is a real time look in to Kristin's journey as a young widow raising two young boys, and salvaging joy and peace after experiencing tragedy.No matter what Kristin's focus is at any given moment, her mission is to create meaningful smiles where ever she goes, and leave people vibrating higher and feeling better after each encounter.Podcast Music by Dj QuadsSupport the show (https://www.buymeacoffee.com/BlkWomenRising)

Busy Bosses You Need To Go With Your Salespeople To See Clients   Many of us are player/managers.  We run the sales team and we also do our own sales.  This means we are pretty busy bees, buzzing around trying to cook up some deals for ourselves, as well as keep the various sales team noses to their respective grindstones.  One of the dangers though is we start to leave the business of sales to the salespeople entirely.  Especially so when they are seasoned regulars and highly experienced.  We feel we don't have to do much for them and we can concentrate on our own sales.  The folly of this approach was drawn to my attention recently when my boss visited town.   Because he is based in New York he is in no danger of wearing out his welcome in Tokyo.  We only see him every few years, as he tours his 100 plus country global empire.  He was in town recently to celebrate our 55thanniversary of being established in Japan, which is a pretty big deal.  In the course of his visit we took him to see some clients. This is when the penny dropped.   We were sitting there having green tea and chit chatting with this medium sized Japanese company, when one of the Japanese executives said something that really grabbed my attention.  We have been delivering training for this company for the last four years as regular as clockwork and have built a really strong relationship with their HR team though the efforts of one of our sales guys.  The thing is though, that we only deliver one solution for them and it is always the same solution.  You don't have to be a genius to work out what is wrong with this picture.   At some point we will have worked our way through the entire staff with this solution and will run out of things to do for them.  This is when the money stops flowing in and life gets harder.  So there I was sitting next to my boss, safely sipping my green tea, when I heard the senior Japanese executive talk about the fact the company needed to make some major shifts around employee mindsets.  That is just what we do and we have an awesome solution for that problem.  This course is known as the Dale Carnegie Course:  Effective Communications and Human Relations.    Here was one of the leaders of the company talking about an issue and we have been training them for years without ever managing to introduce this solution for them.  Well that is not quite true, because we recently had one of the HR team do the course with a view to having them test it, to see if we could roll it out throughout the rest of the company. Nothing had happened since then, even though the HR person was impressed with the programme.   This is where we get stuck. We are talking to the HR people and they don't have the knowledge of what the senior ranks are thinking or they have no authority to bring these types of suggestions to the leaders.  The occasion of my boss visiting meant we had him, me and our sales guy there in the room with the top brass.  Usually our sales guy wouldn't get past the HR team but this time we had leverage in the shape of the big shot visit.   I did a follow approach to one of the executives who made that remark about mindset change and it looks like we might get to start doing some testing of the programme next financial year.  I was reflecting on how the meeting unveiled with my boss and noted to myself that we didn't require him to fly out from New York, to be there, to get access to the top people.  I am the President in Japan and I can also get access to the higher ups.  But I don't do that so often.  Why?  Because I am too busy doing my own sales calls to my own clients and leave the rest of the team to get on with it.   Japan is a place where we can get trapped in the lower echelons of the organisation, where the power is limited and leverage even less so.  As the boss, we have to use our vice-regal prestige, status and power to get in front of the senior executives and find out what is on their minds, about advancing their business.  When we do this, we can uncover some hidden gems and can make our potential sales solutions come to reality.  So bosses, let's allocate some regular client visit time for our sales staff high potential clients and see if we can flush out some great additional business.

Stefanie Peters stopped by our E&V podcast studio to share her story on where Lady Boss came from and how a Dale Carnegie Course changed her life at 19 years old.  Being passionate about inspiring women (and men), Stefanie is getting ready to launch her own Podcast in 2018! Make sure to follow along as Geoff sits down to gets all the details on where Stefanie started and where she's heading! 

So you’ve been hearing from people who have already been transformed by taking the Dale Carnegie Course, but what about someone who hasn’t? What about someone who still has doubts and fears about what to expect? Well Joey and I …

Dream It   “We all have possibilities we don't know about. We can do things we don't even dream we can do”. This quote from one of the pioneers of the self-help movement, Dale Carnegie, marked a major change in how people thought about the future. Up until the 1920s, fate and God's will were the more common explanations for what would become of us. Psychology studies in the USA began to drive the idea that we could control our futures to a much greater degree than we thought, by controlling our thoughts. Not so remarkable today, but this was a brand new idea back then. The problem though is we still haven't quite found the escape velocity to blast us out of our self-limiting beliefs about ourselves.   The decline in available well paying jobs following on from the Lehman Shock on September 15, 2008 has had a broad impact around the globe. China's ability to become the factory of the world, has meant that many manufacturing jobs have disappeared in the developed nations. Recent research is telling us that workers are not transitioning seamlessly from one declining industry into other growth sectors.   In Japan, companies found the banks wanted their loaned umbrellas back, at the first spot of rain after the Lehman collapse and so have become fixated on having large reserves of cash and minimum borrowings. Despite profits rising, wages have not risen and to overcome the rigidity in the labor pool mobility here, part-time jobs have grown enormously, offering no great stability and no great pay for the workers involved. The fear of being restructured out of your company if you are part of the aging baby boomer cohort, but with prospect of additional decades of life expectancy (which have not been funded), is causing concerns. Add global extremist terror attacks to the mix and we face a very uncertain future.   In such a scary world, the idea of peaking out from your Comfort Zone and challenging the new doesn't look so attractive. We may have had the benefit of decades of the self-improvement industry pushing us all to be better and do better, but the reality is we are not purpose bent on discovering our unheralded possibilities. Instead we are searching for security in a very insecure world. We have gone back to looking outside for solutions, rather than trying to discover what lies inside ourselves. We are now privy to previously unthinkable, instant, vast, global, information 24/7, but we don't feel much better for it. Belief in fate and God's will have not made particular comebacks as alternate explanations, but belief in our own possibilities is also flagging.   We need to re-immerse ourselves in the world of possibility, to re-read ancient and modern wisdom about our potential. We need to find that escape velocity to project ourselves beyond our Comfort Zone. If we keep doing the same things, in the same way, we will keep getting the same results. Einstein defined insanity as repeating the same things but expecting a different outcome. So staying in our Comfort Zone, but expecting to do better is basically a crazy idea. The problem is how do you get out of your Comfort Zone and find the strength to move forward, especially in this highly uncertain, fast paced and challenging high tech world. Dale Carnegie came up with an answer that works. Through experimentation, observation and adaption he found ways of challenging people, using bite sized pieces, that would gradually expand their Comfort Zone but not blow it up. The process involved taking practical ideas and getting people to act on them immediately. It also involved providing feedback that was only positive and encouraged people to keep pushing forward. That process became known as the Dale Carnegie Course. Like so many people, when I took the course, I was kicking myself for not having taken it when I was much younger.   We can do things we haven't dreamt are possible, but we don't have to work it all out by ourselves. We can follow what already works and get the benefit of all that kaizen built up over ten decades. If we want to grow our Comfort Zone we need a proven method and this Dale Carnegie course definitely works. Try it!

The course is amazing.  The kaizen on a 104 year old course is even more amazing.  This is taken from a live presentation I gave on the course, explaining what the course will do for your career.  There are 9 million graduates of this course and it is taught in nearly 100 countries in 30 languages.  I have included this audio, because people ask me: "what does Dale Carnegie training cover?".  In this programme, i go into a lot of depth about what the most famous training course in the world covers and how it achieves its results.  I hope this audio will inspire you, wherever you are located, to take the course and experience its immense power.  I wish I had taken it much earlier in my career - I know it would have helped me so much in learning how to deal with people - especially people who are not like me.

Atarashi San And The Big Japan Breakthrough Ever heard that a training course changed somebody's life? "It was good", "I enjoyed it", “I learnt something new”, maybe.  Warren Buffett, the famous American billionaire investor is a huge Dale Carnegie fan and often mentions in TV interviews how the Dale Carnegie course changed his life.  Being in Japan, it is great to hear a leading local businessman like Mr. Masami Atarashi say the very same thing. He is very well known in Japan and spends his time writing, adding to the 40 books he has already published and giving public speeches as well as training to executives.  Previously he headed up Johnson & Johnson, Philips, and Hallmark in Japan as President.  Last Thursday evening, he gave a brilliant talk at our graduate party on being successful in business in Japan. He also shared with me how the course impacted him, "The Dale Carnegie Course changed my life. When I was asked to make a speech to an audience or to a customer etc., I trembled with fear and I was a lousy speaker, not so much technically but mentally. Half way through the Dale Carnegie Course I found myself beginning to enjoy talking, that's one significant visible change which occurred to me. And overall I began to look at things in a positive way. Instead of saying we can't do it, I start looking at how we can do it. The whole mind set changed and that happened when I was 32." Like many senior Japanese businessmen who took the Dale Carnegie course in their younger days, he rose to the top ranks in Japan because of how he applied these ageless and universal principles of how to get on with people and how to get their active cooperation. Buffett and Atarashi share a common passion for a system of training that has been so carefully refined over the last 100 years.  It changes with the times but never dates, because the person to person relationship is always the centrepiece of any successful business partnership.  We may believe that technology has completely changed how we communicate and how we interact in the business world, now that we are together on email, LinkedIn , Facebook, Twitter etc.  The reality is we don't do deals over business social media.  We want to look the business partner in the eye and confirm we can trust them. Especially in Japan and especially when dealing with foreigners. We determine trust through listening to what is said and how it is said.  Everyone puts their best face forward, but we are trying to get behind the superficial to the reality.  We are racing around in business, with our antennae on full throttle, trying to dodge the dodgy types and find some trustworthy keepers. Yet, people say the dumbest things to us, ruining their credibility.  Sometimes I am amazed by what I hear. I was in my gym gear recently, waiting to pick up my car after a workout and a long established businessman I have known socially for many years was also waiting for his car.  He looked me over and said disparagingly, "so what are you trying to prove?".  I was flummoxed by the question, and I am still not quite sure how to answer it, but more so because of his poor human relations skills on display.  I thought, "Wow, how has this guy lasted so long in business, if his communication skills are so poor". We see people who are quite clever, scoring "own goals" all of the time because they can't control what comes out of their mouth or because their self-awareness level is hovering somewhere around zero. The Japanese call it KY, an acronym using English to abbreviate “kuki wo yomenai” or can't read the air or no sense of occasion, as possible translations. Trust me, these KY people will have a hard life in business getting others to cooperate with them or getting people to follow them.  They can pull position power on the team and force everyone's compliance.  This is a long way though from having the team really engaged, actively thinking how we can win against the competition or how can we have things run better around here. Business is too complex for us to do it all by ourselves anymore - the day of the hero is over.  Today we need the hero team.  To get things done requires more and more specialisation but with that often comes a poverty of skills in other key areas.  Persuading people rather than trying to order them.  Getting willing cooperation instead of whipping them into a frenzy of reluctance and resistance.  Having technical skills but little common sense. Being smart is good but it isn't enough.  We need to be better communicators, better with people, better with diversity, more capable with complexity. Buffett and Atarashi both discovered that the Dale Carnegie course was a source of answers to a lot of the business challenges they faced to be successful through other people.  There is a good reason this course is still around after 100 years.  It works. That is why it is paid the ultimate compliment of having changed their lives.

All of us are being bombarded by so much information and data that we can barely keep up. If we want to be able to influence more effectively, we need to be able to do it concisely. Bonni and I discuss strategies for making this happen. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: @DaveStachowiak #CFLshow feedback@coachingforleaders.com Mark Twain received the following telegram from a publisher: NEED 2-PAGE SHORT STORY TWO DAYS. And famously replied... NO CAN DO 2 PAGES TWO DAYS. CAN DO 30 PAGES 2 DAYS. NEED 30 DAYS TO DO 2 PAGES. In his book Information Anxiety, Richard Saul Wurman states that a standard issue of the New York Times contains more information than a citizen of 17th England would have absorbed in their entire lifetime. The problem? Many people will tune us out when we are not concise. People stop taking calls or are often "unavailable" from people who can't be concise. Lots of people will stop seeking advice from someone who can't give it concisely. We don't have credibility with most audiences if we can't communicate what we know concisely. What are the causes? For many of my clients, their technical training works against them in communicating concisely. People believe (falsely) that they are more credible the longer they speak. Not true...it's about quality, not quantity. The "PowerPoint culture" in many organizations has reinforced the myth that more information in slides is better when presentation information. Most of the time, it's not - less is more. Since making something concise takes time and investment, some of us simply just don't want to do it out of laziness...even when we know it would help the audience. Selfishness sometimes creeps in - we like to hear ourselves talk and we forget that our purpose is to add value for the audience, not to look good ourselves. What are the solutions? Ask yourself if what you are about the communicate is really essential to the overall message? If you put yourself in the audience's shows, would you really care about what it is you are about to say? Have someone you trust who knows your audience listen to what you are going to say before you get in front of your manager, a meeting, or a large presentation. Budget time to edit down what you are saying to make it more concise. Suggestions for implementation: Have firm standards on your conciseness and stick to them... As an example, this show is almost always 40 minutes or less. My weekly articles are 500 words or less Join Toastmasters and get practice speaking concisely Attend the Dale Carnegie Course and learn and use many models to get ideas across quickly. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: @DaveStachowiak #CFLshow feedback@coachingforleaders.com One Coaching for Leaders article is showing up weekly in your inbox - stay connected with the show mid-week and keep getting ideas and tools that will keep you moving forward. If you're not already receiving the weekly articles, you can subscribe at this link. Thank you to Samuel Lewis, Jim Munchbach, Cliff Ravenscraft, Wade Wingler, and Brian Wallace for leaving written reviews on iTunes for the show. If this show has been valuable to you, please rate this show on iTunes to help others find it for the first time. Wherever you are in the world, whatever is on your agenda today, take one idea from this show to engage and develop someone you lead.

All of us are being bombarded by so much information and data that we can barely keep up. If we want to be able to influence more effectively, we need to be able to do it concisely. Bonni and I discuss strategies for making this happen. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: @DaveStachowiak #CFLshow feedback@coachingforleaders.com Mark Twain received the following telegram from a publisher: NEED 2-PAGE SHORT STORY TWO DAYS. And famously replied... NO CAN DO 2 PAGES TWO DAYS. CAN DO 30 PAGES 2 DAYS. NEED 30 DAYS TO DO 2 PAGES. In his book Information Anxiety, Richard Saul Wurman states that a standard issue of the New York Times contains more information than a citizen of 17th England would have absorbed in their entire lifetime. The problem? Many people will tune us out when we are not concise. People stop taking calls or are often "unavailable" from people who can't be concise. Lots of people will stop seeking advice from someone who can't give it concisely. We don't have credibility with most audiences if we can't communicate what we know concisely. What are the causes? For many of my clients, their technical training works against them in communicating concisely. People believe (falsely) that they are more credible the longer they speak. Not true...it's about quality, not quantity. The "PowerPoint culture" in many organizations has reinforced the myth that more information in slides is better when presentation information. Most of the time, it's not - less is more. Since making something concise takes time and investment, some of us simply just don't want to do it out of laziness...even when we know it would help the audience. Selfishness sometimes creeps in - we like to hear ourselves talk and we forget that our purpose is to add value for the audience, not to look good ourselves. What are the solutions? Ask yourself if what you are about the communicate is really essential to the overall message? If you put yourself in the audience's shows, would you really care about what it is you are about to say? Have someone you trust who knows your audience listen to what you are going to say before you get in front of your manager, a meeting, or a large presentation. Budget time to edit down what you are saying to make it more concise. Suggestions for implementation: Have firm standards on your conciseness and stick to them... As an example, this show is almost always 40 minutes or less. My weekly articles are 500 words or less Join Toastmasters and get practice speaking concisely Attend the Dale Carnegie Course and learn and use many models to get ideas across quickly. Community Feedback USA: (949) 38-LEARN Global: +1 (949) 385-3276 Twitter: @DaveStachowiak #CFLshow feedback@coachingforleaders.com One Coaching for Leaders article is showing up weekly in your inbox - stay connected with the show mid-week and keep getting ideas and tools that will keep you moving forward. If you're not already receiving the weekly articles, you can subscribe at this link. Thank you to Samuel Lewis, Jim Munchbach, Cliff Ravenscraft, Wade Wingler, and Brian Wallace for leaving written reviews on iTunes for the show. If this show has been valuable to you, please rate this show on iTunes to help others find it for the first time. Wherever you are in the world, whatever is on your agenda today, take one idea from this show to engage and develop someone you lead.

When Eli was 19, he says that he had little to no confidence in being himself. While studying abroad, he took a Dale Carnegie Course about public speaking and self-esteem building. That course helped him break out of his shell and learn what it truly meant to be himself.  The rest, as they say, was history!  After working for a teen youth organization for 7 years in both the New York and West Coast area, he went to Fordham University School of Social Work where heI received his LMSW and he's now a practicing Social Worker. It's his passion and life goal to help people feel happy, confident, fulfilled and powerful in their everyday life. Eli has gone on to create ELIvation, a program that focuses on public speaking, confidence-boosting, relationship coaching, mental health, general motivation, and inspiration, and has been featured on the Kelly Clarkson Show.   In This EpisodeEli's website The last Lecture, Randy Pausch Born for Love: Why Empathy Is Essential--and Endangered, Bruce D Perry, Maia SzalavitzSupport this podcast at — https://redcircle.com/the-trauma-therapist-podcast-with-guy-macpherson-phd-inspiring-interviews-with-thought-leaders-in-the-field-of-trauma/exclusive-contentAdvertising Inquiries: https://redcircle.com/brands