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As the world continues to face multiple and interconnected crises, organizations are being challenged to revisit their resiliency plans and ensure that these will respond effectively to today's emerging and evolving risks. And considering the fast-changing nature of today's challenges, resiliency plans need to be risk-agnostic, allowing organizations to be agile in adapting them to the crisis they are facing. Marsh's Cathy Cyphus, Nicholas Martin, and Renata Elias discuss talk about the need for organizations to build well-structured and holistic resiliency plans that allow them to respond to multiple crises. You can access a transcript of the episode here. For more insights and insurance and risk management solutions, follow Marsh on LinkedIn and X and visit marsh.com
Tim Mulligan is a best-selling author, home cook, party host, food blogger and amateur food photographer. Though his days are spent in the office, you will frequently find him in the kitchen on nights and weekends. There he tests, creates, and rethinks recipes – many dating back to his childhood. Tim is also the author of A Perfect 10: Ten Proven Scrumptious Recipes for Each Part of Every Meal, and ROAR: How to Build a Resilient Organization the World-Famous San Diego Zoo Way, as well as the acclaimed play Witchland. A father of two, he lives in Palm Springs and Los Angeles with his longtime partner, Sean, and their loving dogs. For more information, visit www.aperfect10cookbook.com or connect with him on all social media at @aperfect10cook A Perfect 10 PARTY EDITION is available on Amazon, B&N.com and wherever fine books are sold. ► Luxury Women Handbag Discounts: https://www.theofficialathena.... ► Become an Equus Coach®: https://equuscoach.com/?rfsn=7... ► For $5 in ride credit, download the Lyft app using my referral link: https://www.lyft.com/ici/ASH58... ► Review Us: https://itunes.apple.com/us/po... ► Subscribe: http://www.youtube.com/c/AshSa... ► Instagram: https://www.instagram.com/1lov... ► Facebook: https://www.facebook.com/ ► Twitter: https://twitter.com/1loveAsh ► Blog: http://www.ashsaidit.com/blogBecome a supporter of this podcast: https://www.spreaker.com/show/feeling-some-type-of-way/support.
Maintaining an environment where your employees are confident about speaking up, taking risks, and adapting to change is just as critical in good times as it is during challenging times. The key is to create a culture built on psychological safety and resilience. For ideas on how to accomplish that, we've called in Anna Gullstrand, Chief People & Culture Officer at Mentimeter. Highlights [4:15] An HR leader as a successful CEO [9:28] Trying out different people in roles across a business [10:39] Preparation for occupying the CEO seat [16:32] Psychological safety [18:53] Levels of psychological safety [22:14] Integrated Model of Group Development [25:32] Team building budget [28:52] Team building ideas [30:14] How Mentimeter relocates to promote resiliency [34:51] The ROI of relocating the workforce and controlling the expenses Guest Bio Anna Gullstrand, Chief People & Culture Officer, Mentimeter Anna Gullstrand is the Chief People & Culture Officer at Mentimeter, the leading audience engagement platform, making the workplace more engaging, productive and inclusive. She also wrote the book “Facilitate,” which was named HR Book of the Year in Sweden. Links https://www.linkedin.com/in/annagullstrand/ https://www.mentimeter.com/ https://www.linkedin.com/feed/update/urn:li:activity:7028376764967985152/ https://neuroleadership.com/research/tools/nli-scarf-assessment https://www.mischiefmakers.co/facilipedia/susan-wheelan-imgd-model https://www.hrmorning.com/articles/benefits-of-remote-work-for-employees-employers/ https://www.hrmorning.com/articles/culture-at-a-crossroads/ https://www.hrmorning.com/lp/webinars/authenticity-at-work-with-robin-roberts/ Berta Aldrich's best-selling book, Winning the Talent Shift, is available on Amazon https://a.co/d/iS7MuPJ We want to hear from you. Leave a review (5-Star would be nice!) on Apple Podcasts and add your question in the comment. We read every review and use them to choose topics, guests, and interview questions for the podcast. You can also reach out at podcast@hrmorning.com. If you love this show, please share your favorite episodes with colleagues and on social media. We greatly appreciate your support. Thank you for listening. Remember to subscribe and follow us so you never miss an episode! Voices of HR is brought to you by HRMorning.com.
Is your workplace too soft, too challenging or just right? Resilient organizations, like effective leaders, strike a purposeful balance between connection and accountability, and between comfort and challenge. Join Bridgette and Irvine to hear more about the characteristics of resilient workplaces and how you can contribute to creating one for your team.Here is the link for the free assessment we mention at the end of the podcast.
As a service models can help companies become more agile, which may provide more choices for digital solutions. Lenovo helps their clients build digital resiliency through application changes, leveraging cloud, and narrowing the IT skill gap.Yadin speaks with Dale Aultman, VP & GM of Infrastructure Solutions Group Services at Lenovo. Dale has almost 30 years of experience in IT strategy, execution and leadership. She helps Lenovo create as a service solutions, smarter technology, and go-to-market maintenance support. In this episode, Dale describes the importance of digital resiliency, the success of as a service models, and leveraging hybrid cloud for consistent operation models.---------Key Quotes:“From an as a service model, whether it be cloud or on-prem, you can better align your cost to your needs and use it to help you become more agile… I think that there's some interesting models from a cloud standpoint and from an as a service standpoint that can help clients navigate where they need to go and where they need to make some of those transitions from a digitization standpoint.”“If you want to take advantage of cloud, can your applications be migrated to cloud? There's a lot of legacy infrastructure out there, from even a cloud standpoint. What if you put something on a public cloud and all of a sudden your costs go up to X? These are real things that we've seen in the industry.”“A lot of clients are trying to align their cost with usage. And be able to leverage the latest technology, but also put their workloads in the right place. So if you think about things from a workload standpoint, that's really the starting point, as far as the needs for different workloads. Some are gonna work great in the public cloud, some of them are gonna be more expensive in the public cloud. So how do you look at a hybrid option to give you the economics of paying as you go? Aligning your cost with your usage and go into more of a hybrid model that allows you to take advantage of public cloud?“It's not just about hybrid cloud, it's also about digital work for solutions. And then frankly, while as a service will grow, it will probably grow faster than traditional IT. We also have a really good business in traditional IT. So it is about providing choice, and then it's about partnering with the industry leaders.”“I don't think that there's gonna be a one size fits all. I think it is about providing choice. It's gonna be about providing flexibility. And it's gonna be about helping clients fill those skill gaps when they identify that they just need to focus on higher value.”“CIOs are looking at hybrid cloud. I think there's a good reason for that. They wanna leverage the best of both. Where can they get the most benefit out of public cloud? And when can they get the most benefit of keeping something on-prem? DevOps may be something that just makes sense to be able to use public cloud for. Developing in a cloud native way helps set clients up for the future. Where can they get the best of both worlds? As well as the security that they need at the right cost point.”---------Time stamps:01:47 Risks of ignoring digital resiliency03:44 Success of as a service models04:59 Challenges of becoming more resilient07:48 What should companies prioritize?12:56 How IT leaders can enact change16:09 The skill gap issue23:44 Leveraging hybrid cloud25:44 Consistent operational models28:47 Successfully deploying cloud30:43 Where to connect with Dale---------Links:Dale on LinkedIn: https://www.linkedin.com/in/daleaultman/CIO Exchange on Twitter: https://twitter.com/vmwcioexchangeYadin Porter de León on Twitter: https://twitter.com/porterdeleon [Subscribe to the Podcast] On Apple Podcast: https://podcasts.apple.com/us/podcast/cio-exchange-podcast/id1498290907 For more podcasts, video and in-depth research go to https://www.vmware.com/cio
Connect with us: Amelie on Linkedin Me, Helena, on Linkedin or Instagram , or visit my website for more inspiring change stories----------------------------------------------Hey fellow change enthusiast,I hope you enjoyed our conversation. Please share my podcast with people you think may also enjoy the insights. Please rate and review me as this helps me reach more change enthusiasts like yourself. :)Thank you for tuning in,Helena Follow me for content on healing, growth, and transformation to unleash your authentic self and find your purpose ✨ TikTok: https://www.tiktok.com/@helena.unapologeticInstagram: https://www.instagram.com/helena_unapologetic/ LinkedIn: https://www.linkedin.com/in/helena-arjuna-suter-65471740/ Youtube: https://www.youtube.com/channel/UCcOt6Yo8eFgLQxLGmfQ5qHQ Thank you for sharing, rating and reviewing this episode, it helps us grow and reach more people like you.-Helena
Leadership is a powerful role that allows you to realize what is bigger than yourself. How do you take on this role effectively? In this episode, Mark Havenner discusses how trust is the biggest factor in a resilient organization and how corporate should be working together more. He emphasizes that the corporate structure creates bottlenecks and slows down the efficiency of the organization. Mark Havenner is a marketing and communications strategist with a specialized focus on brand and executive thought leadership, strategic content development, and corporate communications strategies. He has more than 20 years of experience aligning messages with business goals and developing myriad communications vehicles and message strategies for a lengthy roster of clients. He started a consultancy in 2021, focusing on industry leadership communications and marketing. It is important for entrepreneurs to understand why they are doing what they are doing and what the end goal is. Listen in as Denis and Mark tackle this critical aspect of leadership and how leaders should condition themselves for optimal performance. In this episode: Mark talks about how trust is the biggest factor in a resilient organization and that corporate should be working together more. The key to dismantling bottlenecks in businesses is to align around what the organization is trying to do and what its goals are. A common mistake businesses make is focusing on what they deliver to the market instead of why it matters. Mark argues that what makes Washington a great leader is his understanding of his role and the scope of what he was doing. Mark emphasizes the importance of trust in leaders and resilient organizations, noting that if leaders cannot trust their people, it will be difficult to manage through periods of uncertainty. Leaders need to scale back on what they do day-to-day in order to take care of their mental and physical health. Employees have expectations of leaders that have changed over the past few decades. They are more likely to set boundaries for themselves and be self-sufficient. The mindset shift for leaders will be to cooperate with other business leaders and industry leaders. Key Takeaways: Examine how the corporate structure is built with the framework of bottlenecks Business must be aligned with something bigger than profit The value statement is king in better positioning Understand resiliency to posture the organization to handle storms Leaders must embrace uncertainty and be flexible in order to thrive Leadership in the future will be cooperative and focused on solving world problems Tweetable Quotes: “The corporate structure is just built with a framework of bottlenecks. Everybody's getting in the way of everybody else, even though they have a shared goal and intention… Everything from meetings to what I'm doing on a Saturday afternoon… All of that works so much better without that corporate structure.” - Mark Havenner “If you don't know the point of the organization, then how are you supposed to know your role? And how are you supposed to know what your goals and objectives are?” - Mark Havenner Connect with Mark on https://www.linkedin.com/in/havenner/ (LinkedIn) and check out his http://www.havenner.com (website). Email: denis@leadingchangepartners.com Website:http://www.leadingchangepartners.com/ ( http://www.leadingchangepartners.com/) Leadership Is Changing Facebook Group:https://www.facebook.com/groups/LeadershipIsChanging/ ( https://www.facebook.com/groups/LeadershipIsChanging/) Leadership is Changing LinkedIn Page: https://www.linkedin.com/company/leadership-is-changing-podcast/ (https://www.linkedin.com/company/leadership-is-changing-podcast/)
The use of Knowledge Management (KM) within the Business Continuity industry can help organizations with their goal of becoming more resilience. I talk with Knowledge Management (KM) specialist, Vanessa Thurlwell, who will help us understand what Knowledge Management is and the considerations for implementing a successful KM program. We talk about: 1. Principles of resilience (A Resilient Organization, Indicators of Resilience), 2. An overview of Knowledge Management (Explicit Knowledge vs Tacit Knowledge, Knowledge Hierarchy, KM Program components (People, Processes, Tech, Structures, Culture), 3. Steps to Implementation, 4. Linking Knowledge Management principles with Business Continuity Management (Identify, Assess, Develop, Track), 5. The importance of organizational learning, and 6. Success factors for true resilience. Knowledge Management isn't a well-understood discipline, but Vanessa does a great job of displaying how much it can help our organizations when trying to become more resilient. Don't miss it!
The use of Knowledge Management (KM) within the Business Continuity industry can help organizations with their goal of becoming more resilience. I talk with Knowledge Management (KM) specialist, Vanessa Thurlwell, who will help us understand what Knowledge Management is and the considerations for implementing a successful KM program. We talk about: 1. Principles of resilience (A Resilient Organization, Indicators of Resilience), 2. An overview of Knowledge Management (Explicit Knowledge vs Tacit Knowledge, Knowledge Hierarchy, KM Program components (People, Processes, Tech, Structures, Culture), 3. Steps to Implementation, 4. Linking Knowledge Management principles with Business Continuity Management (Identify, Assess, Develop, Track), 5. The importance of organizational learning, and 6. Success factors for true resilience. Knowledge Management isn't a well-understood discipline, but Vanessa does a great job of displaying how much it can help our organizations when trying to become more resilient. Don't miss it!
Many healthcare organizations, already beleaguered by staffing shortages among many other challenges, sailed into a storm of all storms, the COVID-19 pandemic. Tresha Moreland, a 30-year experienced HR leader in healthcare who specializes in strategic planning, workforce planning, and employee engagement, shares that it's never too late to start again and build a resilient organization and 10 steps on how to get there.
Tom Morris, PhD, professor, author and a self-proclaimed public philosopher talks with Bill Marquard, managing director, Monitor Deloitte, and host of the Becoming Resilient series about how ancient wisdom can help leaders be resilient in the face of disruption.
Enjoy this conversation about resilience with Sandy Asch, keynote speaker bestselling author of Roar: How to Build a Resilient Organization, the World-Famous San Diego Zoo Way. Here are some of the points she presented to build resilience amid life's challenges: 1. Prime yourself in the morning (read, meditate, pray, journal) - something to build that inner quiet 2. Connect and work with others 3. Discover what it means for you to be "whole." Check out Sandy's new podcast “The Whole Woman's Way” and her powerful videos on YouTube Watch Cosmic Chats on IGTV on my Instagram.
Business Professor Gerald Kane of Boston University, along with his co-authors, found themselves in the middle of a pandemic conducting deep research through hundreds of interviews with executives that resulted in new scholarship around thriving through disruption. This is part 2 of Peter's conversation with Professor Kane, focused on the necessary capabilities to thrive, and how the right technology choices can enable those qualities.Here is the link to Gerald Kane's book: https://www.amazon.com/Transformation-Myth-Organization-Uncertain-Management/dp/0262046067
Resilience is the ability to grow through change, including good times and bad. It's being tough but also being flexible in your organization. We all have the capacity to be resilient, just as we have the capacity to be stressed and anxious over something. Planning before you act is the surest way to succeed. To attain a resilient organization, a leader must have an accurate picture of what must be done first. -Create an environment of psychological safety -Resilience is staying in that calm state -Holding back to stressors and hastened emotions As a leader and as an individual, to achieve resiliency you may ask, what can I do about it? What's the nitty-gritty of it I can solve? More of this is in the episode with Jodi Woelkerling. Find us on social media: BBSE LinkedIn: https://www.linkedin.com/company/7406... CAARMO LinkedIn: https://www.linkedin.com/company/5000945 Vinay Raman: https://www.linkedin.com/in/vraman/ Follow us on our podcasting channels: https://linktr.ee/caarmobbse
There is no question that our future will continue to be one of disruption. Either acute disruption, like COVID, or chronic disruption, like the emergence of digital technologies across industries and use cases. So the question isn't a matter of will there be disruption, but what do leaders do in response? Business Professor Gerald Kane of Boston University, along with his co-authors, found themselves in the middle of a pandemic conducting deep research through hundreds of interviews with executives that resulted in new scholarship around thriving through disruption. The book is the Transformation Myth, and Professor Kane sat down with Peter to discuss it.
Episode 24: Continuous Improvement and Building a Resilient Culture In Jodi Woelkerling's book, World Class Leadership :10 Critical Insights Every Leader Needs to Know to Foster, Create and Build an Enduring Resilient Culture she shares how stress as well as resilience is common across all industries. Through her book leaders can find activities that help them build strength within themselves as well as others which will lead them towards a more productive workforce. JODI WOELKERLING Jodi is an Author, Coach and Consultant. passionate about assisting businesses to build an enduring resilient culture at the whole culture level, the various levels of leadership within the business and at the individual level, so that the business as a whole and the individuals within the business can experience the enormous benefits of an enduring resilient culture LinkedIn : https://www.linkedin.com/in/resilient-culture-consultant/ Personal Website : https://www.jodiwoelkerling.com/ Topics in this podcast: Jodi in her career reached a turning point when stress increased in her job so much that it started impacting her health. That's when she started down a path of helping herself and then turning and helping others who were in the same position. What is resilience? When we have stressors, and all of us will have it in our life, picking up signs of stress early and being self-aware enough to get us back as much in that state of calm as quickly as possible. Understanding why people quit their job due to stress and how can leaders help them to stay in the organization and how they can mitigate some of the reasons for stress. What is psychological safety and understanding the positive effects it has on employee wellbeing and success. In a small businesses or company investing in people is very imprtnat. You gain benefits you can gain when your leadership has a positive impact of on your employees. Healthcare organizations dropped their continuous improvement plan due to the pandemic, but what can they do to keep it going? What motivates them to pursue it? KEY TAKEAWAYS Jodi's new book is a road map for leaders and employees to handle stress within the workplace. It also provides advice on how managers can motivate their team in addition to keeping them going even when they are faced with challenges. Stress is common in any industry, which can be exhausting; we need people to motivate us and push the boundaries of our abilities and that is what leaders are supposed to do. Employees with psychological safety are more confident in their work. This confidence makes them produce better results for the company, further encouraging a positive atmosphere where everyone can succeed together Leaders should have a close relationship with their employees to boost their trust and confidence working together because that is the great foundation of teamwork that leads to success. Despite the pandemic, healthcare workers still have a job to do. They need someone who can motivate them and give them time for themselves so that they don't burn out entirely. Leadership is not limited to just managing the team's work; you can always reach out to your people in ways that show that you really care about them. Memorable Quotes from the Episode JODI WOELKERLING ‘'Knowing what your triggers are, knowing what your strengths and weaknesses are, knowing what situation helps you perform at your best self-awareness will go an enormous way and help you develop your strengths.'' So there are different stressors in different industries, definitely but stress is a common I think across all of them.
While working in senior strategic positions in global multinational corporations, Julian Roberts came to realize that what he loved most about his work was supporting others in unlocking their own potential and watching them thrive. Now, as an Executive Leadership Coach, he gets to do this every single day. On this episode of the Workplace Communication Podcast, Julian shares his insights on how leaders can build their own resilience, as well as the resilience of others within their organization. Leadership tips you won't want to miss:
In this episode, we welcome Professor Doctor Nico Rose as our guest. Nico is a non-medic business doctor. His work is devoted to the topics of leadership, business, and better living. Clearly, all of these subjects are in urgent need of treatment. We need to re-think leadership, transform business as we know it today, to have a better living in the future. Sounds complicated and tricky? No problem, lean back, take a deep breath, and let’s hear what the doctor has to say. I talk with Nico about how his world has changed in 2020, how forced remote work/ home office has confronted us the hard way with many unattended organizational dysfunctions, what are possible approaches to alleviate the physical distance in the virtual space, and why finding purpose in times of uncertainty is no contradiction. For our English-speaking community. This is a German episode and you can find the transcript of this conversation on our blog at www.flashuhb.io/blog, on www.happyscribe.com/public/virtual-frontier, or watch the video with subtitles for this episode on our YouTube Channel. You'll find all the links in the show notes below. QUESTIONS AND VIEWS HIGHLIGHTED IN THIS EPISODE: How did an expert in positivity cope with the year 2020 and all the changes? What can the individual and the organization do when we navigate in uncertain times? What is KAARMA model? Why zoom meetings and online meetings tend to produce fatigue? EXCERPTS YOU MIGHT WANT TO JUMP IN [00:00] Intro [02:19] What is meant by the team scaling? [05:59] What do I need to know as a business owner so I can scale with my business? [32:10] Why are we lacking to compensate presence in online meetings? [42:00] What the heck is a ninja call? [52:40] Why bad leadership is very expensive for an organization? LINKS & HINTS ON THIS EPISODE Visit the website from Nico and find out more about Better Leaders. Better Business. Better Living Read his recent publications on Business Punk Grab a copy of his book "Arbeit besser machen" (German title) Watch this episode on YouTube with English and German subtitles. Visit Flash Hub to get free access to the virtual business builder training. Learn in this free training how you can build, grow and scale your business with virtual teams and global freelancers. Follow us on Facebook and engage in our daily discussions. Connect with us on LinkedIn Support our show on Patreon Drop us a message podcast@flashhub.io
Tim Mulligan is the chief HR officer for Vulcan, a Seattle-based organization that was originally founded by the late Paul Allen who also happens to be one of Microsoft's original founders and the organization is set up to realize Paul's vision. In this episode, Tim and I are going to talk about topics revolving on building resilient organizations and the Five Point Model that are very timely with all that’s happening in the world right now as well as Tim’s background, experiences, and what led to what he is today.From Tim:“Resilience is evermore important now with the pandemic and the surge in remote working and this new, what is this new workplace going to be? You know, right now, People in our employees ask quite a bit like nothing more than to get back to normal. And I think the big question is what does that mean?”➡️ Keeping the employees safe, pivoting the entire workforce to be productive and remotely or where they might work. And of course, managing things like virtual layoffs or furloughs while trying to protect health benefits during the pandemic.➡️ The Five-Point Model from his book: "Roar: How to Build a Resilient Organization the World Famous San Diego Zoo Way"➡️ Oscillating between the physical and virtual world in the new normal➡️ How does company culture thrive in the new normal?Tim MulliganTim Mulligan is the Co-Author of the Best-Selling leadership book "Roar: How to Build a Resilient Organization the World Famous San Diego Zoo Way." His professional experiences include 12+ years as the Chief Human Resources Officer at the San Diego Zoo. He’s presently the Chief Human Resources Officer at Seattle-based Vulcan Inc., the engine behind philanthropist and Microsoft cofounder Paul G. Allen's network of organizations and initiatives. LinkedInWebsiteThinking Inside the BoxConstraints drive innovation. Each week we tackle the most complex issues related to work & culture.LinkedInInstagramTwitterWebsiteApple PodcastsGoogle PodcastsSpotifyStitcherPocket CastMatt BurnsMatt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.LinkedInTwitter
Is your organization ready for anything? In this episode of Fix This, the team dives deep with Edgar Haren, Amazon Web Services (AWS) product marketing manager, and Shonte’ Eldridge, executive government advisor at AWS, to uncover the importance of business resiliency. From universities to local governments, our latest eBook, A Guide to Building Organizational Resilience, explains how public sector organizations can use the cloud to navigate emergencies and disruptions to maintain business continuity. Next, we checked in with Dan Beeston, ICT manager of Juniper. Dan shares his experiences helping Juniper, an Australian aged care nonprofit, digitally transform and prepare for the unpredictable future.
Resilience in action Resilience has become a popular word this year as it represents one thing that people can lean on to get through this clear and present crisis. But it’s a word that might make you feel like you need to take on more than you have already - when you might feel less and less like doing anything at all. It’s funny because by definition it refers to our ability to both “cope with adversity” and “protect ourselves from it”...which is why it’s such a sticky word. From that perspective, we should really think about how we do both of these things. So, despite the challenges we’re facing, I’d guess that we’re all still doing stuff. Still getting up and finding something that needs doing - and doing it. And what I’m talking about is framing up those actions in the form of a roadmap to resilience that builds over time. A plan that puts Cause and Effect in a perspective that has them pumping in unison. Do you know how the heart works? Basically it receives oxygen-poor blood from veins into the right ventricle - and it pumps oxygen-rich blood into arteries from the left ventricle. But what happens in between? The heart also circulates oxygen-poor blood through the lungs to oxygenate it before pushing back into the body… In a similar way, we act because inbound information informs the energy we need to output - but that outbound information must be enriched by the oxygen of purpose and purity of meaning and intentional outcomes…in order to keep us “alive” That’s how I think about resilience - a way to oxygenate my actions so that they are focused on long term results and some sort of health benefit...for me, my family, my business partners and associates, my clients and any others indirectly affected by the things I do... Purpose, focus and diligence - not intrinsically heroic words. But anybody who has tried to get fit - lose weight - learn a skill - run a marathon - get elected (ha ha) - knows that their success will be achieved incrementally - that every little decision and action over time adds up... And, they draw from their experience and the experiences of others - unavoidably fraught by failures, disappointments, injuries, losses (or gains, in the case of weight loss)... Resilience is a mental callus - not to totally dull sensation, but to endure the pain of repeated effort… To minimize the risk of injury, while improving chances of greater success. This year has required a lot from us all. And, a lot more from some. And, for others it’s even meant paying the ultimate price… From all of this sacrifice we can learn and draw strength. As you and I, Thiago, shared our experiences from this year we landed on this topic for a few reasons...Eileen McDargh’s podcast on your Business Access feed stood out as really insightful. She spoke about the perpetual energy required for Resilience - and how it’s all about moving forward and adapting to change… This resonates with me. Then we talked about your “rake in the car” story...I don't know if you’ve already shared this story on your podcast, but you should... It concluded that failure doesn’t have to be a foregone conclusion… What’s really cool and motivating about all of this is that much of the value of Resilience lies in the storytelling - which proves it’s a universal theme - it’s relatable and accessible… This is super important. In some ways, Resilience is contagious. Take that, CoronaVirus! In fact, the New York Times has dedicated a series to Resilience…with subsets in Health, Wellness...and even Horse Racing - incredible storytelling - and ingredients for Resilience themselves... Feel like you’re going out of your mind? Consider your mindsetFixed mindsets don’t believe their abilities, intelligence and personalities can morph and change; they see mistakes and setbacks as incompetence -- and they tend to give up...Growth mindsets understand that intelligence and capabilities are malleable; they see base-hits are part of baseball, not just home runs...they see strike-outs as ways to help the next batter gauge the pitcher… They see success as incremental attempts at moving forward, not binary win/loss moments to be judged with finality…Is resilience overrated?Meaning, is it enough?Is it too much of an additional burden?Is it fair to ask of us?And more very human, very relatable anecdotes worth reading… The point is, this word is salient right now - but we have to agree that it must be put into action to mean anything. And, those actions must be part of a Ritual of Resilience for each of us… For me I had to think hard about how to respond to the toll Covid-19 has inflicted on my industry - live events… Pretty much overnight the whole industry vanished in a fog like Brigadoon. It’s been devastating for many people - agencies, vendors, suppliers, and experts of all sorts… It’s been hard on our clients too. And clearly it’s been hard on everybody. No question... But it’s also been a source of great invention, like this podcast. And, for me, it’s been a source of jet fuel for my business - enabling it to ascend to a new level and see the world much differently. We’ve increased our vernacular, expanded our expertise, and brought an arsenal of new skills to market...and while business is still challenging (really challenging), we feel very optimistic - and that enables us to achieve new milestones every day… As I thought about what we’ve done and decisions we’ve made this year that have enabled us to realize true progress… I landed on 5 essential inflection points in our process that made a huge difference. And I thought they might be worth sharing on this podcast… Since we don’t have visuals, think of a 5-pointed star where each point is an angle supported by 2 sides... maybe that helps following along. And we’ll start at the top... RESILIENCE: Begin by seeing resilience as a process of equilibrium. We have to intend to achieve Resilience, not assume that bouncing back from adversity will just result in resilience. From this starting point recognize a balance between Ingenuity and PreparednessPreparation: There’s a great McKinsey series on Building a Resilient Organization... It’s all about preparation. Preparing for resilience by investing in agility, speed and flexibility - and understanding that adversity can’t be avoided, only anticipated...Ingenuity: Set goals for ingenuity - meaning newness of approach and fresh perspectives on potential… And recognizing that ingenuity needs space to breathe - it needs a place to grow and become something discernable and valuable… Preparation buys you that time...Balancing Preparation with Ingenuity is the necessary overarching condition.RESET: Reset your business plan and its related actions. This means striking a balance between what most people have said or heard in the form of “pivoting” -- and the concept of “unrealized potential”Pivoting: As annoying as it sounds, came from this notion of doing what you do, but in a different direction. At face value it actually understates what’s really important and misleads around what’s really happening… But the important part is that a pivot literally changes scenery, alters perspective and forces minds to open to new options.Unrealized potential: The balancing part of this duo is employing necessary introspection to identify untapped skills, dormant or sidelined assets, unrealized expertise, raw abilities and potential applications.Seeing your Pivot as the key to unlocking otherwise latent potential (i.e., potential revenue opportunity)EXPERIMENTATION: The action that follows point 2 is Experimentation - the cause that begets effect...this is subjecting latent potential or unrealized potential to real world conditions… The balancing factors for Experimentation are (1) recognizing that a “new normal” is a fiction...a security blanket of belief that never covers your entire body; and (2) that risk and reward share an inextricably codependent relationship…No New Normal: Don’t get sucked into the notion of “new normal” because you cannot allow yourself to cozy up to regularity - good or bad. This extremely stressful COVID condition has forced us to feel discomfort - and it’s the gnaw of discomfort that we have to draw inspiration from…Risk & Reward: This condition pushes us into an exploratory mentality that’s more creative and more excitable than our more comfortable self - inviting experimentation into our workflow - and opening ourselves to the joys of new discovery. Risking failure (at all levels) is paramount to reaping the benefits of success… So it’s important to determine what you’re 100% willing to risk (i.e., possibly lose) in order to gain something otherwise unattainable...Without oversimplifying too much, we can’t truly be good students of our crafts without staying uncomfortable - and inviting risk into our lives…MENTALITY: Adopt a Mentality that can survive your new Resilience - this is what professional sports coaches teach the greatest amateur talents...making success a practice, not a result. You cannot truly be Resilient if you see it only as an end state and not infuse it into the essence of who you are…EQ: The two-parter here starts with EQ - which sounds super pretentious. But since there’s a ton of great info out there from reputable medical and psychological sources, I’ll just say that this means digging our heels into the soil of our humanity...the primordial grit we have as evolved animals whose instincts are somewhat atrophic, but not gone. Patience, focus and desire for fulfillment…Break-even mindset: The second part of this mentality is a break-even mindset...which doesn’t sound pretentious, but may sound somewhat lame. What it means is that in our world of quarterly profit making and double-digit annual growth...we recognize that if we can just break even - make and spend in value-oriented flatness, we’ve not lost. We’ve maintained. We’ve survived. As Elizabeth Warren epitomized...we’ve persisted.PROOF: Finally, we must convince ourselves that we are in fact achieving resilience - otherwise we never get there. We have to Leverage Proof...for ourselves and for those who we depend upon for support and encouragement. And Leveraging proof has its own duality of decision making… Proof is an outcome. And an outcome can be analyzed and SHOULD be used as a gauge of progress to determine readiness.Stay the course - we’ve demonstrated resilience, we’ve effectively reset our practice, achieved our new goals and have begun to see the fruits of our labor - however small, subtle or dubious… Keep going!Alter the course - as evidence of decline, adverse or harmful outcomes, or even just concerning irregularities...make changes to the approach, to the team, to the organizational structure...or otherwise… Go back to point #2...Is it too convenient then to come back to Point 1 - and as proof points accumulate, the very definition of Resilience - preparatory practices - and proportions of ingenuity can be scrutinized with greater clarity and focus… I’ve charted these 5 points out for myself. If they seem glib, then perhaps the meaning isn’t clear - maybe oversimplified for this conversation. But these 5 points have emerged from our efforts R Original Syndicate over months of hard work... And now they have become part of our machinery, if that makes sense… Hopefully a positive part of your machinery, too... I see evidence that the world has permanently changed this year...and we have only just begun to glimpse at the massive challenges we will be facing for decades to come. So, is Resilience a convenient word at the moment. Yes, likely. But like all other words, it’s meaningless until it isn’t. And that’s up to each one of us to find meaning or not… And I hope it does. And I hope your listeners are already there - and are seeing the silver lining in this dismal cloud in their own ways. As we continue to stare into the inevitably of adversity, we should have a smile on our faces because we have a plan. A tough, thoughtful, flexible plan that’s at the ready.
This podcast is specifically for leaders intent on guiding their organizations through adversity. It is for leaders who don't just want to survive storms, but to thrive post-adversity.
Varadayini has done Masters from Loughborough in Sports & Exercise Psychology & has been in the field , including enabling corporates / individuals thorough Mindfulness Sessions She speaks about how can once create Resilience in current Job situations For more details you can reach her company on https://www.mindfirstperform.com/
Sandy Asch is a TEDx speaker, bestselling author, and resilience expert. Sandy has helped many major organizations such as the famous San Diego Zoo develop and build resilient leaders. Sandy discusses the importance of staying true to yourself and making connections to “the why” of what you do to build a holistic perspective of resilience. To download a free E-Book copy of, “Roar: How to Build a Resilient Organization the World-Famous San Diego Zoo Way”, follow this link: https://sandyasch.com/ebook/ To download the resilience daily planner, follow this link: https://sandyasch.com/planner/
Great leaders elevate organizations and communities, while simultaneously giving back. Join President of Chalmers Insurance Group, Steve Cote, as he interviews local leaders who champion important causes in their community. Whether you own a company or support a local passion project, this is the podcast for you. Today we hear from Brenda Leavitt of Badger Realty in New Hampshire: how she grew into her leadership role; what the pandemic has taught her; and how she is shaping the future of real estate.
This episode features Mark Chubb, Chief Resilience Officer for ManitouNW LLC and Senior Fire Analyst at CODE LLC Corp.This is an extract from the webinar From Surviving to Thriving: How to Manage Crises and Create a Resilient Organization. Marks speaks about the application of agile crisis management in Bangladesh following the Rana Plaza disaster in 2013 and the Portland Oregon Police Department following a series of officer involved shootings in 2008.
Have you considered what type of leadership and support your team will need on day one? Do the traditional leadership and change management models feel outdated to you now? Parker Avery's industry experts will share tools and frameworks that surpass typical approaches and are more relevant in today's environment, so you can confidently guide teams through this transformational period. We’ll provide real-world examples you and your teams can use during the first weeks “back” as you tease out the business practices and behaviors that will carry you into the future.In this podcast excerpt of our Reconstructing Retail webinar series, Parker Avery experts Kathi Toll, Deanna Emsley, and Marty Anderson are joined by industry analyst Joe Skorupa in helping you understand:Understand how to prepare yourself to lead in a post-COVID 19 worldGather skills, tools, and frameworks to prepare your team for Day 1 and build resiliencyUnderstand the stages of personal change and learn how to identify and assist your team members during the early weeks of returnLearn how to collectively assess “lessons learned” and determine which elements your team wants to continue into the new worldThe webinar content references a slide deck, which can be found by clicking here. Learn more about The Parker Avery Group by visiting: https://www.parkeravery.com/ Introduction music: On My Way by Kevin MacLeodLink: https://incompetech.filmmusic.io/song/4163-on-my-wayLicense: http://creativecommons.org/licenses/by/4.0/Cover image by Jorge Guillen from Pixabay
Something’s not working at work. Record-high stress and rock-bottom engagement show that pretty clearly. Across the board, workers are burnt out, disconnected and struggling to maintain work-life balance. Fortunately for employees, organizations and chief learning officers alike, there’s something that can be done. A culture of resilience is “a form of psychological immunity” and key to bouncing back from the inevitable effects of adversity, says Tim Mulligan, chief human resources officer at Seattle-based Vulcan, the umbrella company for a number of investments and projects created by late Microsoft cofounder Paul Allen. “It's our role as leaders in the business world to create an environment that is realigning conditions in a way that people are able to balance the stress level, be productive, to leave work every day knowing you got a lot of stuff done and to look forward to coming back to work the next day,” Tim said. In this episode of the Chief Learning Officer Podcast, we talk to Tim about Vulcan, the lessons he learned from twelve years at the San Diego Zoo as documented in his book “Roar: How to Build a Resilient Organization the World Famous San Diego Zoo Way” and how other companies can build a toolkit for resiliency. Plus, co-hosts Mike Prokopeak and Ashley St. John talk with Tim about what a resilient leader looks like, why branding is so important in learning and development work and how simple, catchy phrases can be the difference between a good program and a great one. Podcast Producer: Jesse McQuarters Book: Roar: How to Build a Resilient Organization the World Famous San Diego Zoo Way
HRD Leaders LIVE - We are joined by Tim Mulligan, CHRO at Vulcan Inc. Check out Tim's new book Roar: How to Build a Resilient Organization the World-Famous San Diego Zoo Way
Sponsored by the MS in ERM Program at Yeshiva University's Katz School- https://www.yu.edu/katz/programs/graduate/ms-risk In episode 4, part 5 of our extract from our webinar From Surviving to Thriving: How to Manage Crises and Create a Resilient Organization, we heard from Mark Chubb and Steve Gutkin. Mark Chubb is Chief Resilience Officer for ManitouNW LLC and a Senior Fire Protection Consultant with Telgian Corp, and Steve Gutkin is Deputy Director of the New Jersey Office of Homeland Security and Preparedness. Mark and Steve discussed how focusing on shared values, as opposed to large amounts of data, and reciprocity of trust between government agencies and the community increases the whole community’s resilience and the ability to bounce back from crisis.
Sponsored by the MS in ERM Program at Yeshiva University's Katz School- https://www.yu.edu/katz/programs/graduate/ms-risk In episode 4, part 4 of our extract from our webinar From Surviving to Thriving: How to Manage Crises and Create a Resilient Organization, we heard from Dr. Bernard Jones and Mark Chubb. Dr. Jones is the Founder of ThinkGRC, and Professor at Yeshiva University and Berkeley College, and lead speaker in the webinar. Mark Chubb is Chief Resilience Officer for ManitouNW LLC and a Senior Fire Protection Consultant with Telgian Cor. They discussed two examples of how Wal-mart demonstrated leadership factors in crisis situations, addressing previous negative perceptions, and how building organizational resilience can lead to greater competitive advantage.
Sponsored by the MS in ERM Program at Yeshiva University's Katz School- https://www.yu.edu/katz/programs/graduate/ms-risk Episode 4, part 2 is an extract from our webinar From "Surviving to Thriving: How to Manage Crises and Create a Resilient Organization", Mark Chubb, Chief Resilience Officer for ManitouNW LLC and a Senior Fire Protection Consultant with Telgian Corp, discussed his model for crisis leadership and crisis culture. Later in this discussion, Steve Gutkin, Deputy Director of the New Jersey Office of Homeland Security and Preparedness, added his thoughts on how this model related to his experience responding to crisis situations in the State of New Jersey.
Sponsored by the MS in ERM Program at Yeshiva University's Katz School- https://www.yu.edu/katz/programs/graduate/ms-risk This episode features Mark Chubb, Chief Resilience Officer for ManitouNW LLC and Senior Fire Protection Consultant with Telgian Corp., and a speaker in our webinar From Surviving to Thriving: How to Manage Crises and Create a Resilient Organization. This is an extract from the webinar and focused on the implementation of the related risk management standards and practical implications in Bangladesh following the Rana Plaza disaster in 2013.
Sponsored by the MS in ERM Program at Yeshiva University's Katz School- info.yeshivagrad.org/erm-ms In episode 2, we continued our conversation with Dr. Bernie Jones, MBCI, CBCP, CORP, ITIL Founder of ThinkGRC, and Professor at Yeshiva University and Berkeley College. Dr. Jones is the lead researcher and speaker of our upcoming webinar: From Surviving to Thriving: How to Manage Crises and Create a Resilient Organization. We discuss how relationships and the tendency to work in silos factors into organizational resilience.
Sponsored by the MS in ERM Program at Yeshiva University's Katz School- https://www.yu.edu/katz/programs/graduate/ms-risk Dancing with the Black Elephant (DWBE) is a podcast series focused on enterprise risk management and related topics, featuring the latest thinking in ERM and current practices. In episode 1, we spoke with Dr. Bernie Jones, MBCI, CBCP, CORP, ITIL Founder of ThinkGRC, and Professor at Yeshiva University and Berkeley College. Dr. Jones is the lead researcher and speaker of our upcoming webinar: From Surviving to Thriving: How to Manage Crises and Create a Resilient Organization. We discuss how leadership is a critical factor contributing to organizational resilience.
Sandy Asch authored, "Roar: How to Build a Resilient Organization – the World Famous San Diego Zoo Way."
Join us today for Women Lead Radio as Michelle Bergquist, your host of Women Who Lead, interviews Sandy Asch, Principal at Alliance for Organizational Excellence LLC. Sandy is the author of the best seller, ROAR: How to Build a Resilient Organization the World-Famous San Diego Zoo Way and Excellence at Work: The Six Keys to Inspire Passion in the Workplace. Sandy will discuss the business strategy of resilience. Resilience at work includes practicing collaboration to ensure that your company continues to thrive in an environment of challenges and adversity. Putting resilience to work at your company will provide your team with the ability to accomplish goals and enjoy the process of achievement professionally and personally! ROAR: How to Build a Resilient Organization the World-Famous San Diego Zoo Way, is a must read for business leaders! Sandy shares parts of her writing journey and her collaboration with co-author Tim Mulligan, Chief Human Resources Officer for San Diego Zoo Global. Sandy Asch is an internationally recognized speaker. Asch partners with companies globally to create workplaces that are passionate, focused, healthier and more resilient. More than 30,000 leaders in 350+ companies in fifty countries and six languages have implemented her strategies with sustainable results. As the CEO and Co-Founder of Connected Women of Influence, Michelle Bergquist is a passionate advocate for women in business. At Connected Women of Influence, we believe that more women need to lead in business and everything we do is center-focused on designing platforms, programs, connections and collaborative opportunities for b2b women to prosper, succeed and lead the way in business today!
Business, Life, & Coffee | Entrepreneurship, Life Hacks, Personal Development for Busy Professionals
What Does it Take to Become an Award-Winning Executive? Tim Mulligan, J.D. CHRO, San Diego Zoo Global Author Winner - 2016 CHRO of the Year (HRO Today) This episode is sponsored by Halogen Software About this Episode: On this episode of the Business, Life, and Coffee show, Tim Mulligan discusses how he refined his corporate culture at one of the nation's premiere service-oriented non-profit organization. Also, he shares his wisdom about becoming an award-winning executive, advice for young professionals climbing the corporate ladder, and the unique advantage having a law degree can have as an HR professional. Be sure to check out his book, "Roar: How to Build a Resilient Organization the World Famous San Diego Zoo Way" by visiting the link below or on Amazon. About Tim: Tim Mulligan serves San Diego Zoo Global as the Chief Human Resources Officer, managing a staff that fulfills employment needs for the organization's nearly 3,000 employees. Since joining San Diego Zoo Global over 11 years ago, his team has developed programs which led to several awards, including San Diego Business Journal's "2008 HR Professional of the Year" and San Diego City Beat's "2014 Best Places to Work in San Diego." Links for Roar and San Diego Zoo Global TheRoarBook.com San Diego Zoo Global Career Facebook Page San Diego Zoo Global on The Muse