Podcasts about digital shelf

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Best podcasts about digital shelf

Latest podcast episodes about digital shelf

The FMCG Guys
238. Jack Lindberg, Head of Product at Shalion: Incrementality Unpacked: What Really Drives Growth?

The FMCG Guys

Play Episode Listen Later May 7, 2025 52:39


Watch on YouTube: https://youtu.be/fVTj7G31UAk  Incrementality has become one of the big words—and key levers—in Consumer Goods, especially in a time when growth is no longer a given. But what does it actually mean? How do you measure it? Is it even attainable? Or is it just a myth? To help us unpack the concept, and explore how best-in-class brands are building towards it, we're joined by Jack Lindberg, Head of Product (and more) at Digital Shelf leader Shalion. Tune in to learn: Why incrementality has become a critical focus for Consumer Goods The role and relevance of the Digital Shelf today How leading Consumer Goods brands are approaching this growth lever A “Buying Guide” to incrementality How to measure incrementality—and what good looks like How to integrate incrementality into mainstream brand strategy

Always Off Brand
“LIVE from Digital Shelf Summit” Starring Sreenath Reddy & Ash McMullen

Always Off Brand

Play Episode Listen Later Apr 16, 2025 27:21


Live shows from New Orleans at the Digital Shelf Summit conference. Ash McMullen sits down with Scotty O with Sreenath Reddy CEO of Intentwise! From Amazon Marketing Cloud to the holy grail of "Incrementality". We have some fun and learn all about how Inentwise works and why it is a must have for many Amazon Vendors & Sellers.  So much fun and great topics all around the Digital Shelf. Guest:Sreenath Reddy  LinkedIn:https://www.linkedin.com/in/sreenathkreddy/   Guest: Ash McMullen  Linkedin: https://www.linkedin.com/in/ashmcmullen/      FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon.Hayley is the Director of Ecommerce at Camco Manufacturing and is responsible for their very substantial Amazon business. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music “Office Party” available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   “Always Off Brand” is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Always Off Brand
“LIVE from Digital Shelf Summit” Starring Jeff Cohen, Ash McMullen, Lena Moriarty, Chris Perry

Always Off Brand

Play Episode Listen Later Apr 10, 2025 39:38


Live shows from New Orleans at the Digital Shelf Summit conference. Wow, we started off with all the stars and then Jeff Cohen with Amazon joins the conversation! A spectacular episode all in the same room, sitting around the table! So much fun and great topics all around the Digital Shelf Guest: Betsy Jeff Cohen LinkedIn:https://www.linkedin.com/in/jeffreycohen/   Guest:Chris Perry  LinkedIn: https://www.linkedin.com/in/chrisaperry/   Guest: Ash McMullen  Linkedin: https://www.linkedin.com/in/ashmcmullen/   Guest: Lena Moriarty LinkedIn: https://www.linkedin.com/in/lenamoriarty/    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon.Hayley is the Director of Ecommerce at Camco Manufacturing and is responsible for their very substantial Amazon business. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music “Office Party” available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   “Always Off Brand” is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Always Off Brand
“LIVE from Digital Shelf Summit” with Meghan Corroon & Brian Hennessy

Always Off Brand

Play Episode Listen Later Apr 9, 2025 24:24


Live shows from New Orleans at the Digital Shelf Summit conference. Meghan Corroon CEO of Clerdata and Brian Hennessy CEO of Talkoot sit down with Scotty O to talk ad measurement and story telling powered by AI. Super interesting conversation as both stories, copy and how we measure paid and organic sales are all that matters!  Guest: Betsy Meghan Corroon LinkedIn:https://www.linkedin.com/in/meghan-corroon-67a30b5/   Guest: Brian Hennessy  LinkedIn: https://www.linkedin.com/in/brian-hennessy-91b9413/    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon.Hayley is the Director of Ecommerce at Camco Manufacturing and is responsible for their very substantial Amazon business. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music “Office Party” available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   “Always Off Brand” is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

The FMCG Guys
234. Gael Peigné, VP Product at Shalion: Food Service Aggregators in FMCG, Opportunties and Challenges

The FMCG Guys

Play Episode Listen Later Apr 2, 2025 48:37


From explosive growth to high-profile mergers and eventual market consolidation, Food Service Aggregators (FSAs) like Deliveroo, Uber Eats, Wolt, and Delivery Hero have transformed how consumers access food. And despite all the ups and downs, one thing is clear—FSAs are here to stay. In this episode, we're joined by Gael Peigné, VP of Product at digital shelf intelligence leader Shalion, to unpack the evolving role of FSAs and the opportunities and challenges they present for FMCG brands. We cover: What the Digital Shelf really means today The evolution and current landscape of FSAs Why FSAs matter—for both shoppers and brands Key differences between Q-commerce and restaurant-driven FSAs How FSAs fit into the broader commercial strategy of an FMCG What their continued growth could mean for traditional retailers Watch on YouTube: https://youtu.be/WBDrHTFuEGw  More Follow us on LinkedIn: https://www.linkedin.com/company/fmcgguys/   Audio Mixing by Rodrigo Chávez Voice Acting by Jason Martorell Parsekian

Unpacking the Digital Shelf
It's Our 300th Episode - What Have We Learned?, with co-hosts Peter Crosby, Lauren Livak Gilbert, and Rob Gonzalez

Unpacking the Digital Shelf

Play Episode Listen Later Mar 31, 2025 44:05


Three hundred freakin' episodes of Unpacking the Digital Shelf! We celebrate by bringing together the 3 co-hosts to squeeze out the lessons learned from our generous and brilliant guests, and highlight where we think you'll want to put your energies to make sure you, and your organization, are ready for the opportunities to come.

The CPG View
Elevating eCommerce with Content : The Kraft Heinz Company's Approach to Digital Shelf Mastery (Christina Tziallas, Head, Digital Shelf, Process Improvement and Last Mile/Emerging Markets)

The CPG View

Play Episode Listen Later Mar 20, 2025 22:36


Can you tell us more about the specific challenges that Kraft Heinz faced when it comes to reaching consumers through the digital shelf? What was the process like of selecting your tech partner to help address those challenges? How did your team work to create content that would effectively maximize the algorithm across retailers? Looking ahead, what are some of the trends or innovations in the digital marketing and content space that you and your team are keeping an eye on? With the increased demand for quality content from consumers, what are some of the strategies and tactics that you and your team have implemented to ensure that Kraft Heinz is meeting those expectations? 

The CPG View
Winning the Digital Shelf: Omar Haque on Omnichannel Strategy, Leadership, and Innovation (Vice President & General Manager, Omnichannel at Bimbo Bakeries USA)

The CPG View

Play Episode Listen Later Mar 13, 2025 23:14


Given your experience in shaping the online future of CPG and FMCG, could you share some key strategies or insights on how CPG companies can successfully navigate the ever-evolving digital landscape, especially in the context of e-commerce, direct-to-consumer models, and retail media?Having held roles in various countries and grown businesses globally, what unique challenges and opportunities have you encountered in different markets? How do you approach adapting CPG strategies to diverse consumer behaviors and market dynamics across countries? In the realm of new Shopper & Consumer Experiences, could you highlight a specific initiative or innovation that you've been involved in, either at Colgate Palmolive or Bimbo Bakeries, which significantly impacted customer engagement and satisfaction? How do you foster a culture of innovation within a large CPG organization?You've successfully grown businesses from $0 to $500M+ twice. What are some key principles or leadership strategies you believe contributed to this remarkable achievement? How do you balance the responsibilities of a P&L role with the need for continuous innovation and adaptation in the fast-paced CPG industry? 

Talk Commerce
B2B Digital Evolution at 3M with Xavier Rio

Talk Commerce

Play Episode Listen Later Mar 4, 2025 29:57


In this conversation, Xavier Rio discusses the transformative impact of generative AI on operational productivity and scalability. He emphasizes the importance of understanding the specific problems AI aims to solve and the value it brings to the organization.TakeawaysGenerative AI is crucial for productivity and scalability.Understanding the purpose of AI is essential.AI should not be implemented for its own sake.The focus should be on solving real problems.Content creation is a significant area for AI application.AI can enhance operational efficiency.Defining the added value of technology is key.Generative AI can transform product content creation.The integration of AI requires clear objectives.AI's role should align with business goals.Sound Bites"Generative AI will be a key element on productivity""What is the added value of the technology?"Chapters00:00Introduction to E-commerce Leadership05:523M's Vision and E-commerce Strategy07:24Innovation in B2B E-commerce11:28The Evolution of Omnichannel Strategies13:49The Role of Video in B2B Communication16:03Generational Shifts in B2B Buying Behavior17:213M's Growth Channels and Sustainability Initiatives19:10Global Insights and Regional Adaptation20:08Implementing the Digital Shelf21:42AI's Impact on E-commerce Solutions23:43Future Trends in E-commerce26:14B2B Sales Cycles and Promotional Events28:21Innovative Products for the Future

Ecommerce Brain Trust
Winning Search, Unlocking Reviews, and the ROI of Content With Profitero's Mike Black - Episode 381

Ecommerce Brain Trust

Play Episode Listen Later Feb 25, 2025 29:28


Welcome to The Ecommerce Braintrust podcast, brought to you by Julie Spear, Head of Retail Marketplace Services, and Jordan Ripley, Director of Retail Operations. Today, we're thrilled to welcome back Mike Black, former CMO and current Chief Growth Officer at Profitero.  We'll be diving into key insights from Profitero's latest reports, exploring the ROI of improving search placement and the vital role that ratings and reviews play in driving success.  Make sure you tune in to find out more!   KEY TAKEAWAYS In this episode, Julie, Jordan, and Mike discuss: Introduction and Welcome: Mike Black's background Profitero's Report Series Background on Profitero and its role in E-Commerce analytics. The digital shelf concept and its components. The need for factual ROI data to support digital investment. Impact of Search Placement on ROI Importance of moving from page two to page one in search results. Stats on sales increase with better organic placement. The difference in ROI between organic and paid search placements. Consumer Research and Behavior Shoppers researching product reviews online even while in-store. Importance of reviews in omni-channel influence. The challenge of internal silos in brand side teams handling reviews. Review Importance and Strategy Sales impact of moving reviews from below four stars to four stars. Review velocity significance in achieving high organic search ranking. The connection between review quality and sales. Future of Profitero Reports Upcoming updates and new benchmarks in content reports. Profitero's focus on deeper content analytics and recommendations. Invitation to provide ideas or questions for future research.

Beyond The Shelf
Digital Shelf Dominance: Understanding CPGs with Hayden Consultancy's Eleanor Hayden

Beyond The Shelf

Play Episode Listen Later Feb 25, 2025 32:21


Dave's guest this week is Hayden Consultancy Founder, Eleanor Hayden.  Hayden Consultancy works with food and beverage brands to help them increase their digital footprints and and improve their eCommerce strategies. Having worked in the industry for more than 10 years, both as an entrepreneur and as a Shopper Marketing expert, Eleanor understands that every brand needs to find their own unique approach when it comes to getting in front of the consumer. Eleanor talks about how COVID expedited the push into Retail Media (04:42), how brands can assess their in-store marketing spends (07:43), how starting a business of her own provided her with invaluable insights that help her guide brands both big and small (09:14). She also shares how Hayden Consultancy helps clients boost their sales (16:19), and her thoughts on the future of Retail Media (24:37).   Connect with Eleanor: https://www.linkedin.com/in/eleanorhayden/Learn more about It'sRapid: https://itsrapid.ai/Get the It'sRapid Creative Automation Playbook: https://itsrapid.ai/creative-workflow-automation-playbook/Theme music: "Happy" by Mixaud - https://mixaund.bandcamp.comProducers: Sean Leviashvili, Jake Musiker

Retail Sound Bites from Kantar Consulting
Episode 77: The future of the digital shelf with Coca-Cola's Lindsey Aitken

Retail Sound Bites from Kantar Consulting

Play Episode Listen Later Jan 27, 2025 46:05


With competition for the digital shelf at an all-time high, how can you make your products stand out, look attractive, and drive conversions? Lindsey Aitken, senior director of ecommerce planning at Coca-Cola, joins Kantar's Barry Thomas, senior retail thought leader, and Rachel Dalton, head of retail insights, on episode 77 of Kantar's Retail Sound Bites to discuss the future of the digital shelf. Have a topic you'd like us to cover? Contact us at Kantar's Retail Sound Bites Podcast. Contact Barry: Email | LinkedIn Contact Rachel: Email | LinkedIn https://www.wsj.com/business/retail/food-fight-with-kroger-spells-trouble-for-albertsons-279eb4b8?mod=retail_news_article_pos5 https://www.cnbc.com/2024/12/05/dollar-general-tests-same-day-delivery-as-discounter-chases-walmart.html https://chainstoreage.com/2025-look-ahead-year-retail-tech RFK Jr.'s regulatory earthquake: Five impacts on FMCGs https://www.numerator.com/resources/blog/walgreens-store-closures-hit-home/ Taco Bell is testing a beverage concept called Live Más Café

Ecommerce Brain Trust
Introducing the ENDCAP Awards with Chris Perry of firstmovr - Episode 375

Ecommerce Brain Trust

Play Episode Listen Later Jan 14, 2025 35:45


Welcome to The Ecommerce Braintrust podcast, brought to you by Julie Spear, Head of Retail Marketplaces Services, and Jordan Ripley, Director of Retail Operations. Joining us today is none other than Chris Perry of firstmovr — a frequent guest and the industry's go-to “CPG whisperer.” Chris is here to introduce The ENDCAPS, his innovative new industry award that debuted just a few months ago. We'll explore key insights from the recently announced grocery category winners and get a sneak peek at what's ahead as other categories and brands compete for ENDCAP supremacy this year. Don't miss this exciting conversation—tune in now!   KEY TAKEAWAYS In this episode, Julie, Jordan, and Chris discuss: Importance of a detailed rubric for shopper-centric content. Consistency, storytelling, and clarity in visual content to engage shoppers. Digital shelves require ongoing updates and feedback-driven enhancements. Targeting content appropriately, maintaining relevance, and engaging storytelling. Emphasis on mobile-friendly content length and visibility. Creative mobile hero images maximizing product appeal. Comparison of platform restrictions, with Amazon being more restrictive than Target and Walmart. Avoiding overlays that obscure important content through regular audits. End Cap Awards Introduction to the End Cap awards for excellence in digital merchandising. Methodology and objective assessment by industry judges. Focus on U.S. markets initially, with potential international expansion. Shopper centricity, mobile optimization, and sales growth incrementality as key factors. Future improvements include accessibility, ADA compliance, and retailer-specific tailoring. Complexity of ROI, focusing on leading metrics and actions instead of just lagging metrics. Examples of inclusive marketing approaches like razor brands attracting new and maintaining existing customers. Enhancing PDPs with User-Generated Content to boost customer confidence. Legal considerations and innovative uses of influencer content and statistical endorsements. Storytelling and Incrementality: Effective PDPs answering essential consumer questions and utilizing cross-selling strategies. Highlighting marketing occasions such as Super Bowl or back-to-school for sales driving.  

Better Advertising with BetterAMS
Bringing Retail Strategy to the Digital Shelf

Better Advertising with BetterAMS

Play Episode Listen Later Jan 3, 2025 28:33


Episode #064 - What happens when brick-and-mortar strategies meet the digital shelf? In this episode, Destaney sits down with Serena Hopson from Nestlé Purina to unpack how traditional retail principles still hold power in an online-first setting — but only if they're adapted, not copy-pasted. From the idea that search results are today's planogram to the challenge of getting leadership buy-in for online investments, this conversation includes real-world examples and actionable insights.A few topics we will cover: The Digital Planogram: Why search results mirror physical shelf placement and how it impacts sales.Leadership Buy-In: Educating traditional retail leadership about the nuances of eCommerce.Content and Visibility: Why tailored content strategies per platform are non-negotiable.Career Growth in eCommerce: Building flexibility and resilience in a fast-changing industry.Future Trends: The role of AI and operational efficiency in shaping strategies.Connect with Serena on LinkedIn Connect with Destaney on LinkedIn Learn more about BTR MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Digital Deep Dive With Aaron Conant
Recognizing and Rewarding a Great Digital Shelf With Chris Perry

The Digital Deep Dive With Aaron Conant

Play Episode Listen Later Dec 26, 2024 43:49


Chris Perry is the Co-founder and Chief Learning Officer at firstmovr, a satellite Center of Excellence (COE) for eCommerce education and change management. He is also an Executive Educator and Keynote Speaker at Path to Purchase Institute. With over 12 years of experience as an eCommerce leader and executive educator, Chris aims to empower leaders to embrace change with actionable knowledge, strategies, and KPIs. In this episode… As brands grapple with small teams and increased content demands, compelling, optimized content remains a priority. In a landscape where even a 1% improvement can produce significant gains, how can brands ensure their content resonates with target audiences across channels? With platform and retailer algorithms ranking content based on qualitative and quantitative factors, eCommerce thought leader Chris Perry emphasizes the importance of conducting content page audits. This includes measuring keywords for specific categories, identifying your target audience, including relevant images, and ensuring your titles reach the required character count. Updating your PDPs with a single image can increase conversion rates by 2%. Chris also recommends optimizing your content for mobile devices to meet customers where they shop. This involves creating user-friendly designs and prioritizing image creation. Tune in to this episode of The Digital Deep Dive as Aaron Conant hosts Chris Perry, the Co-founder and Chief Learning Officer at firstmovr, to discuss optimizing content for the digital shelf. Chris explains how to test content creation tools, how to produce and measure full-funnel content, and firstmovr's ENDCAPS educational program.

Retail Daily Minute
Hy-Vee's 10,000 TV's, Lowe's Marketplace Launch, and Asda's Digital Shelf Label Pilot

Retail Daily Minute

Play Episode Listen Later Dec 13, 2024 4:27


Welcome to Omni Talk's Retail Daily Minute, sponsored by Microsoft, Ownit AI and Mirakl. In today's Retail Daily Minute:Hy-Vee Partners with Grocery TV for Digital Advertising: Hy-Vee will install 10,000+ digital screens across 400+ stores, enhancing its retail media network to connect advertisers with consumers through dynamic in-store campaigns starting February 2025.Lowe's Expands Store Network and Launches Marketplace: Lowe's plans to open 10-15 new stores annually, boost rural product offerings, and grow online sales with a new marketplace that enhances its omnichannel strategy and customer loyalty.Asda Pilots Digital Shelf Edge Labels: Asda tests 3,000 eSELs in Manchester, enabling near-instant price updates and freeing staff for better service, as part of its push toward tech-driven operational efficiency.Stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there!

Beyond The Shelf
The Connected Commerce Rocket Ship with Danone's Jennifer Angelus

Beyond The Shelf

Play Episode Listen Later Dec 10, 2024 28:17


Dave catches up with Jennifer Angelus, Director, Digital Shelf + Capabilities at Danone.  Jennifer has been with Danone for nearly a decade across a multitude of roles, including Brand Strategy, Trade Marketing and Category Insights, before shifting to the Digital Shelf side of the business in 2021, where she leads her “E-MAZING” team of ecommerce experts. Topics discussed include: Jennifer's advice for other leaders looking to change from one specialty to another (5:46), the role that content plays in a digital strategy (11:27), balancing strategy between innovation and evergreen products (13:50), the importance of forming meaningful connections with your team (17:29) and an overview of the Danone portfolio (19:22).Connect with Jennifer: https://www.linkedin.com/in/jenniferangelus/ Take advantage of a special offer from It'sRapid and get a free image, video or banner ad by emailing sales@itsrapid.io with code "BEYOND2024"Learn more about ItsRapid: https://itsrapid.ai/ Theme music: "Happy" by Mixaud - https://mixaund.bandcamp.comProducer: Jake Musiker

The FMCG Guys
211. Gerbrand Hoogvliet, Commercial Lead at FrieslandCampina: Demistifying the Digital Shelf

The FMCG Guys

Play Episode Listen Later Dec 7, 2024 38:21


Join us for an insightful conversation with Gerbrand Hoogvliet, current Commercial Lead and former Head of eCommerce at FrieslandCampina Netherlands. Gerbrand shares his experiences leading the digital commerce function for beloved brands like Chocomel and Fristi. Drawing from his general management background and recent transition to leading Commercial for FrieslandCampina's Foodservice division, Gerbrand offers a unique perspective on navigating the evolving world of digital commerce.  In this episode, we dive into: Gerbrand's approach to making eCommerce accessible for non-digital natives Why search is the new shelf  His 3 must-do's for FMCG brands to dominate the digital shelf How avoiding jargon and internal 'e-legend ambassadors' can drive digital success across marketing teams More: Follow us on Instagram: https://www.instagram.com/fmcgguys/   Follow us on LinkedIn: https://www.linkedin.com/company/fmcgguys/  Audio Mixing by Rodrigo Chávez Voice Acting by Jason Martorell Parsekian

The FMCG Guys
208. Ana Afán, Group Head of Digital Activation at Coca-Cola Europacific Partners: Staying Relevant in Retail Media & The Digital Shelf

The FMCG Guys

Play Episode Listen Later Nov 27, 2024 26:52


In this episode, recorded live at P2PI and SMG's Retail Media Summit UK 2024 in London, Daniel is joined by Ana Afán, Group Head of Digital Activation at Coca-Cola Europacific Partners. With an extensive eCommerce background at renowned companies such as The Hut Group, PepsiCo, and Lavazza, Ana is widely recognized as one of Europe's leading authorities on Digital FMCG. Watch on YouTube: https://youtu.be/uuhcTenmNAE Topics covered: Her take on the evolution of eCommerce in the last years Why both Brands and Retailers have jumped into the Retail Media craze Other relevant touchpoints in the customer journey What's important when measuring the Digital Shelf How companies are evolving to adjust to changes More: Follow us on Instagram: https://www.instagram.com/fmcgguys/   Follow us on LinkedIn: https://www.linkedin.com/company/fmcgguys/  Audio Mixing by Rodrigo Chávez Voice Acting by Jason Martorell Parsekian

Ecommerce Brain Trust
Growth vs. Cannibalization: How to Approach Incrementality Measurement on Instacart with Juan Munoz & Robert Benlloch - Episode 369

Ecommerce Brain Trust

Play Episode Listen Later Nov 26, 2024 24:07


Welcome to another episode of The Ecommerce Braintrust podcast hosted by Director of Retail Operations, Jordan Ripley. In this episode, we're joined by Instacart experts Juan Munoz and Robert Benlloch to tackle some key retail media questions:  Is my ad spend cannibalizing my organic sales?  How should I be assessing my investment for growth?  And what are the right measurement frameworks and metrics to use when having these conversations and providing guidance to our clients?  Through the lens of Instacart, we'll explore its unique nuances and advantages for measuring and understanding incrementality. Make sure you tune in to find out more!   KEY TAKEAWAYS In this episode, Jordan, Robert, and Juan discuss: Defining Cannibalization: Two types of cannibalization: traditional (ads taking credit for sales that would have happened anyway) and placement cannibalization (paid ads replacing organic placements). Understanding concerns about ad investments cannibalizing organic sales. Instacart-Specific Metrics: Overview of metrics unique to Instacart such as Halo Sales, New to Brand, and market share. Importance of the Customer Insights tab for tracking market share and competitive positioning. Sales per Instacart Weighted Distribution (SDPI): Explanation of how this metric isolates sales velocity by excluding changes in distribution. Importance of controlling for shifts in product availability across stores. Determining Optimal Ad Spend: Discussion on metrics like market share and total sales as better indicators of ad spend efficiency. How Instacart allows correlation of ad spend to market share growth against competitors. Developments in Instacart: Announcement of new metrics like "Share of Digital Shelf" which shows your position relative to competitors. Introduction of "Inspirational Ads" for targeting users looking for specific recipes. Speculations and Insights: Speculation on why Instacart is more transparent with data compared to other platforms. Reflection on Instacart's commitment to providing detailed analytics for better business decisions. Future of Instacart Innovations: Excitement around new ad placements and features like the recipe-based ads. Taking advantage of new developments on Instacart.

Beyond The Shelf
Retail Media Joint Business Planning with The Digital Shelf Institute's Lauren Livak Gilbert & Microsoft's Nate Pinkston

Beyond The Shelf

Play Episode Listen Later Oct 1, 2024 39:06


Dave welcomes two luminaries on this week's episode: returning guest Lauren Livak Gilbert, Executive Director at The Digital Shelf Institute, and Nate Pinkston, Head of Growth, Retail Media at Microsoft.  The two recently authored a DSI & Microsoft advertising report, "Joint Business Planning (JPB) Between Retailers and Brands: Effective Optimization Strategies for Collaborative Growth."They discuss why retail media is still "a reasonably immature medium and space" (5:56), how the tech stack varies across all the different retail media networks (10:37), the most important things to keep in mind for your retail media strategy (13:25), and highlights of the DSI/Microsoft JBP report (18:44).Download the free report here: https://www.digitalshelfinstitute.org/report-dsi-microsoft-advertising-joint-business-planningConnect with Lauren on LinkedIn: https://www.linkedin.com/in/laurenlivak/Connect with Nate on LinkedIn: https://www.linkedin.com/in/natepinkston/Take advantage of a special offer from It'sRapid and get a free image, video or banner ad by emailing sales@itsrapid.io with code "BEYOND2024"Learn more about ItsRapid: https://itsrapid.ai/Theme music: "Happy" by Mixaud - https://mixaund.bandcamp.comProducer: Jake Musiker

Always Off Brand
“LIVE from eTail - New Friends, Content, Sinks and Laptops!” All-Star Guests

Always Off Brand

Play Episode Listen Later Sep 12, 2024 34:50


What an incredible show from Boston eTail! We were going to interview Tom Logan from Coehly and it turned into a networking party with Michael Challinger and Donna Bedford and Lauren Livak Gilbert. What a blast!   Always Off Brand is Ecommerce Simplified, Learn & Laugh!  Our SPONSOR is back! They are back MAGIC MIND!!  Go to their website! https://magicmind.com/pages/hp-v1   Scott has been using Magic Mind and is the best MENTAL PERFORMANCE Shot there is out there! Our listeners get a FREE trial offer to try out Magic Mind for yourself and get the mental performance you want! Get a 3 sample pack for free! And now you can get 20% off one-time purchase and subscriptions.    CODES: ALWAYSOFF20 -  https://magicmind.com/ALWAYSOFF20   - 20% off for one-time purchases and subscriptions- the rest of the episodes   ALWAYSOFFTRIAL -  https://magicmind.com/ALWAYSOFFTRIAL  - get a 3 sample pack for free- 1st episode QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/   Guest: Tom Logan  LinkedIn: https://www.linkedin.com/in/tdlogan/ Website:https://www.cohley.com/   Guest: Michael Challenger  LinkedIn: https://www.linkedin.com/in/mchallinger/ Website: https://www.houzersink.com/   Guest: Donna Bedford  LinkedIn: https://www.linkedin.com/in/donna-bedford-1429a11/ Website: https://www.lenovo.com/us/en/ Guest Co-Host Lauren Livak Gilbert LinkedIn: https://www.linkedin.com/in/laurenlivak/ Website: https://www.digitalshelfinstitute.org/ Podcast: Unpacking the Digital Shelf - https://www.digitalshelfinstitute.org/ecommerce-podcast/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 16 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 29 years in retail, online and has launched over 200 brands on Amazon. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley is based out of North Carolina and has worked in multiple product categories and has also worked on the brand side and started with Nordstrom on the retail floor.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music “Office Party” available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   “Always Off Brand” is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

The FMCG Guys
186. Hannah Skardon, Global Digital Commerce Director; Retail Media & Customer Experience at Reckitt: Essential Strategies for Digital Success

The FMCG Guys

Play Episode Listen Later Aug 31, 2024 42:05


Our guest, Hannah Skardon, has a remarkable career in Fast Moving Consumer Goods: fast, international, and cross-functional. With that background, she's taken the challenge of leading Retail Media at the company where she's grown her career: Reckitt, the leading Health & Hygiene company. In this episode, she joins Efrain and Daniel to speak about her learnings in going from local to global and back again, moving countries and, now, facing the challenge of winning on the digital shelf. Topics discussed: How someone with a Brand Marketing Background approaches eCommerce Demystifying Digital across fucntions Must do's for brands on the Digital Shelf: getting the basics right Retail Media compared to classic Shopper Marketing and its fit in a company's overall Marketing Mix AI and other Emerging tech that will impact our industry More: Follow us on Instagram: https://www.instagram.com/fmcgguys/  Follow us on LinkedIn: https://www.linkedin.com/company/fmcgguys/ Audio Mixing by Rodrigo Chávez Voice Acting by Jason Martorell Parsekian

Sn Off the Shelf
How to drive revenue using digital shelf tags

Sn Off the Shelf

Play Episode Listen Later Jul 25, 2024 17:37


Electronic Shelf Labels (ESL) are taking off. Walmart recently announced that it plans to switch over to 100% electronic shelf labels by 2026, citing a need for increased productivity and reduced walking time as well as simplified stock replenishment and faster order picking and fulfillment. ESL is transitioning past the early adopter phase — the tech is now becoming more and more a necessity that gives retailers a leg up.The cost on electronic shelf labels has also been dropping in recent years and, simultaneously, labor costs have been rising. All of which has industry analysts speculating that ESL tech is going to begin to quickly scale.On this special tech edition of our podcast, “SN Techwire,” Supermarket News editor Chloe Riley sat down with Tighe Renner, senior manager, new business development with Aperion (a retail technology arm of the Hussmann Corporation) whose primary product is ESL offerings from digital store solutions company Hanshow.

Unpacking the Digital Shelf
The Scoop from the Beaches of Cannes, with Lauren Livak Gilbert, Executive Director of the Digital Shelf Institute

Unpacking the Digital Shelf

Play Episode Listen Later Jul 1, 2024 27:48


A couple of weeks ago, the advertising and communications industry gathered on the beaches of Cannes for the Cannes Lions Festival of Creativity. In addition to celebrating the best creative work of the past year, there are executives from around the industry connecting to figure out what's next. Our own Lauren Livak Gilbert was part of that throng, and she returned with some great insights we just had to share, so we put her in the hot seat for a change.

Omni Talk
Ask An Expert | Winning Wallet Share With Storytelling: DAM, PIM, And The Digital Shelf

Omni Talk

Play Episode Listen Later Apr 30, 2024 39:00


In this episode of The Omni Talk Retail Ask an Expert Series, Chris Walton and Anne Mezzenga sit down with Brian Kavanaugh, Director of Global Revenue Marketing at Bynder, and Alex Alves, Head of Analyst Relations at Salsify, to discuss the importance of product experience management (PXM), product information management (PIM), and digital asset management (DAM) in the world of e-commerce and digital commerce. Learn how brands and retailers can optimize their product content and digital assets to win on the digital shelf across any digital retailing platform, discover the role of AI in enhancing omnichannel strategies and retail media, and gain insights into the future of brand marketing and analytics in the ever-evolving retail landscape. #DigitalShelf #PXM #PIM #DAM #Ecommerce #DigitalCommerce #Retail #Brands #ProductContent #ProductInformation #Omnichannel #AI #BrandMarketing #RetailMedia

Beyond The Shelf
The Growth of Commerce Content from Afterthought to Pre-Thought with Digital Shelf Institute's Lauren Livak Gilbert and Profitero's Mike Black

Beyond The Shelf

Play Episode Play 39 sec Highlight Listen Later Mar 26, 2024 39:19


This week Dave speaks with Lauren Livak Gilbert, Director of the Digital Shelf Institute (DSI), and Mike Black, CMO at Profitero. Lauren and Mike recently collaborated on the DSI/Profitero report, "Defining Content Effectiveness: How Content Maturity Can Help Brands Better Meet Shopper Needs."They discuss why Mike is such a prolific poster on LinkedIn (6:33), Lauren's experience managing the digital shelf for J&J brands during the pre-COVID era (8:49), takeaways from the "Defining Content Effectiveness" report (18:19), the importance of AI usage complying with a brand's legal requirements, brand guidelines and workflows (27:51), and the narrowing of the gap between upper and lower funnels (29:37).Download the DSI/Profitero "Defining Content Effectiveness" report: https://www.digitalshelfinstitute.org/report-dsi-profitero-defining-content-effectivenessConnect with Lauren on LinkedIn: https://www.linkedin.com/in/laurenlivak/Contact the Digital Shelf Institute: https://www.digitalshelfinstitute.org/contactConnect with Mike on LinkedIn: https://www.linkedin.com/in/mikeblack/Take advantage of a special offer from It'sRapid and get a free image, video or banner ad by emailing sales@itsrapid.io with code "BEYOND2024"Learn more about ItsRapid: https://itsrapid.ai/Theme music: "Happy" by Mixaud - https://mixaund.bandcamp.comProducer: Jake Musiker

Ecommerce Brain Trust
How Brands Define Content Effectiveness With Lauren Livak and Mike Black - Episode 326

Ecommerce Brain Trust

Play Episode Listen Later Jan 30, 2024 37:23


In this episode of The Ecommerce Braintrust, Kiri Masters is joined by Lauren Livak, lead at the Digital Shelf Institute, and Mike Black, the Chief Marketing Officer (CMO) of Profitero, a global commerce acceleration company. In this podcast, they're discussing the new Digital Shelf Institute and Profitero report “Defining Content Effectiveness”. Here you can register to join them in the webinar in February. In today's episode, we delve into the ever-evolving world of content effectiveness in digital retail. Kiri, Lauren, and Mike unpack the intricacies of creating impactful content that resonates with consumers and drives conversion. Drawing from their new report which involved interviewing over twelve digital leaders, they explore the duality of art and science when it comes to defining what effective content truly means for different brands.  If you're looking for comprehensive insights on improving your ecommerce content strategy, you won't want to miss this enlightening conversation. Are you ready to transition from merely sufficient content to truly effective communication with your consumer base? Make sure you tune in! More about the guests: Mike Black Mike joined Profitero in 2017 as Vice President of Marketing and has been instrumental in the company's growth after joining Publicis Group, grew the company's offerings beyond digital shelf analytics to include predictive analytics, retail media, and content activation solutions. Before joining Profitero, Mike held marketing roles at Nielsen and Staples Lauren Livak Lauren leads the Digital Shelf Institute in defining the strategy to create a global commerce community that supports brands, retailers, and future leaders in the complex world of digital. Across her roles, she has worked with hundreds of brand manufacturers helping them to develop an overall commerce strategy and vision for their commerce journey leveraging her work at Johnson & Johnson where she was the owner of the Digital Shelf for the Consumer family of products for North America. She launched a new approach for the way the Consumer North America business went to digital retail both in pure play & omni-channel streams covering multiple platforms such as OTC, Beauty, Oral Care, Baby Care & Wound Care with accountability for 40+ retailers and 33+ brands.   In this episode Kiri, Lauren and Mike discuss: - The five core pillars of content effectiveness: people, data and systems, process, measurement, and retailer collaboration. - The importance of understanding shopper behavior and using that knowledge to drive engagement with content. - How content impacts organic search and can be utilized to educate leadership teams on its importance. - Using retailer conversion data and measurement tools to understand content effectiveness in terms of emotional and brand impact. - The necessity for organizations to go through a maturity curve to fully understand and define content effectiveness. - The significance of internal processes and avoiding siloed teams to maximize content impact. - The potential of advanced tools, such as AI, once the content effectiveness fundamentals are well-established. - Upcoming webinar announcement and the availability of the content effectiveness report at digitalshelfinstitute.org. - The debate around whether content is being managed for mere sufficiency or optimized for effectiveness. - The essential role of communicating the value of content to leadership, particularly in the absence of clear-cut metrics. - The value of search-optimized content and transitioning to content that both builds a brand and drives conversion. - The need for resources that can harness consumer insights, and processes that ensure content reaches the right channels. - Surprising variations in content effectiveness definitions among digital leaders, indicating a lack of a one-size-fits-all approach. - Importance of content integration with product launches, and how some brands succeed while others fall short. - The balance between the creative and methodical aspects of measuring content effectiveness and return on investment.  

Ecommerce Brain Trust
Unpacking the Digital Shelf with Kiri Masters and Tom Spaven: The Walmart Marketplace Copy and Paste is a Waste - Episode 325

Ecommerce Brain Trust

Play Episode Listen Later Jan 23, 2024 58:11


In this episode of The Ecommerce Braintrust, Kiri Masters shares a special replay from "Unpacking the Digital Shelf" webinar,  presented by our friends over at the Digital Shelf Institute, Peter Crosby and Lauren Livak. They are discussing ‘The Walmart Marketplace: Copy and Paste is a Waste!" and are navigating the intricacies of the Walmart Marketplace and why it's not just another Amazon. Guests were Tom Spaven, VP of Marketing at Goodwipes at the time of the recording, and industry expert Lauren Livak on board to discuss the unique challenges and opportunities on this emerging platform.  Whether you're a seasoned seller or new to the ecommerce space, this session is packed with insights on how to tailor your strategy for success in the Walmart sphere.  Make sure you tune in to find out more! In today's episode, Peter, Lauren, Kiri and Tom discuss:   - Walmart's specific product title guidelines and the importance of keyword research and content optimization. - Behavioral differences between Walmart and Amazon consumers, resulting in the need for platform-specific strategies. - The valuable yet underutilized newer tools on Walmart, such as videos and feature sets. - The challenges of updating product pages and the competitive advantage of using tools like Acadia. - Walmart's immersive shopping experience that promotes browsing through collection pages. - The difficulties and significance of obtaining product reviews on Walmart. - The contrast between self-serve ad platforms on Amazon and Walmart. - The disparities between Amazon and Walmart in terms of assortment, basket size, and purchase frequency. - Content quality scores and their impact on Walmart's algorithm. - The necessity for lower-priced products, seller performance, and content quality for better visibility on Walmart. - Attribution and metadata differences critical for Walmart optimization, as opposed to Amazon. - Updates on content quality, attribution weighting, and the importance of strategic cell sheet updates. - Tom Spaven's challenges in syndicating reviews and Lauren Livak's insights into review challenges across retailers. - Kiri Masters delved into advertising on Walmart, including its limitations and opportunities. - The prioritization of data improvement for Walmart Connect and the call for transparency from the platform. - Allocation of resources across omnichannel brands and the distinct growth avenues on Walmart's marketplace. - The cost difference in accessing data from Amazon versus Walmart's Luminate platform. - The advantages of being a one p brand versus a three p brand at Walmart and the online presence implications. - The criticalness of online optimization for retail strategy, highlighted by consumer preferences and the synergy of in-store and online shopping. - The discussion on the increased focus on retail media, its influence on consumer consideration and conversion, and the need for modernizing marketing strategies with a consumer-centric approach. - The potential and challenges of Walmart's grocery focus and Walmart Luminate's data-sharing capabilities.  

The Digital Deep Dive With Aaron Conant
Convergence of the Digital Shelf and Media With Mike Black

The Digital Deep Dive With Aaron Conant

Play Episode Listen Later Dec 28, 2023 32:26


Mike Black is the CMO of Profitero, a leading eCommerce acceleration company offering intelligence-driven solutions for profitable growth. With a background in marketing, he held leadership positions in product marketing and demand generation at various global analytics companies. Before Profitero, Mike was the Vice President of Product Marketing at Nielson, where he launched new analytics products for the company's retail measurement business. In this episode… Digital marketing has shifted from an occasional perk to a new business standard as brands optimize content to drive conversions on the digital shelf. Yet with so much demand for innovative content and record-high consumption rates, how can you test and measure your content to ensure your efforts generate maximum ROI? According to eCommerce-focused marketer Mike Black, the first step in content optimization is to assemble your briefs to target retail algorithms and advertise in the appropriate categories. However, keywords and competitors change dynamically and frequently, so you must leverage automation and other analytics tools to track incremental performance. Mike cites the digital shelf as a key performance driver but warns that data sets can become siloed, so by applying the data to various marketing channels like retail media, you can develop an integrated strategy for informed decision-making. In the latest episode of The Digital Deep Dive, Aaron Conant hosts Mike Black, the CMO of Profitero, who talks about the convergence of media, commerce, and the digital shelf. Mike addresses the democratization of eCommerce and technology, how to leverage software tools for paid media, and how data-driven insights boost content performance.

Salesforce Commerce Cloud Innovations
043: How Data Influences Product Discoverability for Brands with Digital Shelf Institute Strategist Lauren Livak

Salesforce Commerce Cloud Innovations

Play Episode Listen Later Dec 27, 2023 41:01


Unlock the secrets of thriving in the ever-evolving world of e-commerce with our special guest, Lauren Livak, the leader of the Digital Shelf Institute. We promise you a discussion filled with insights from Lauren's vast experience working with over 100 strategic customers and her tenure at Johnson & Johnson. Together, we'll examine how brands are leveraging data and riding the wave of current market conditions to boost their product discoverability. Navigating through the economic impacts on the retail industry, we unpack how consumer behavior has shifted and how brands strategize in response. We delve into the rising significance of retail media, looking into how personalized messaging engages consumers effectively. We'll also shed light on how brands are adding extra value to their products, enhancing delivery services, and honing in on personalization to provide a stellar customer experience. We're also breaking down the complexities that come with online shopping and its ripple effects on consumer behavior. We'll discuss the necessity for cross-functional collaboration within organizations and the increasing demand for retail efficiency. Get ready for a captivating conversation that emphasizes the importance of a holistic view of commerce to successfully steer through the digital transformation of the retail industry. Show Highlights: How brands are leveraging data and adapting to market conditions to enhance their product discoverability. The impact of the economic situation on the retail industry, changes in consumer behavior, and brands' strategic responses. The rise of retail media and the use of personalized messaging to effectively engage consumers. How brands are enhancing delivery services and focusing on personalization for improved customer experience. The complexities of online shopping, the importance of data consistency across multiple marketplaces, and the challenges faced by brands. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: More about the Digital Shelf Institute: https://www.digitalshelfinstitute.org/ Listen to the DSI Podcast: https://www.digitalshelfinstitute.org/ecommerce-podcast/ Join the Commerce Cloud Community: http://sforce.co/commercecrew *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.  

Unpacking the Digital Shelf
Real-World Examples of How Top Brands are Using AI on the Digital Shelf

Unpacking the Digital Shelf

Play Episode Listen Later Dec 11, 2023 61:07


AI's impact on e-commerce continues to grow with many brands using test-and-learn approaches with AI in their content creation, testing, syndication, and digital shelf optimization practices. Those who aren't taking advantage of AI-based tactics risk falling behind the competition, but they're surrounded by questions about how to get started with AI and what the new era of content creation will look like. In this audio rebroadcast of a recent Digital Shelf Institute webinar hosted by Lauren Livak Gilbert, learn how fellow digital leaders like Todd Hassenfelt from Colgate and Pam Perino from Ghirardelli approached the same questions. Eli Orkin, VP of Marketing at Vizit, also joins to map out how AI-fueled data can drive measurable performance improvements on the digital shelf.

Ecommerce Brain Trust
Unpacking the Digital Shelf with Ross Walker: Wringing Performance out of Amazon Marketing Cloud - Episode 316

Ecommerce Brain Trust

Play Episode Listen Later Nov 14, 2023 35:52


In this episode of The Ecommerce Braintrust, host Kiri Masters shares a special replay from "Unpacking the Digital Shelf," presented by our friends over at the Digital Shelf Institute, Peter Crosby and Lauren Livak. They're diving into the realm of Amazon Marketing Cloud, an open database that provides deeply insightful data for advertisers, with Ross Walker, the retail media team lead at Acadia, joining them to unfold the complexities of AMC and, more importantly, how to use it to our advantage. Whether you're an executive, an e-commerce manager, or a budding data analyst, get ready for a knowledge-packed session. Make sure you tune in to find out more! In today's episode, Peter, Lauren and Ross discuss: - AMC offers the ability to positively target customers based on specific behaviors, which includes customers who added items to the cart but didn't purchase. - Use of the AMC in remarketing to customers who were previously exposed to a campaign. - AMC helps brands identify their prime products for generating new customers and aids in making wise marketing decisions. - Introduction to the ASIN Overlap report aiding in predicting customers' future purchases. - Differences in the adoption and usage maturity of the AMC among clients, ranging from unawareness to sophisticated usage. - Successful clients often have internal abilities and use AMC data for informed marketing decisions. - Importance and significance of the 'New to brand' metric for Amazon sellers and vendors. - Insights offered by AMC allow a better understanding of marketing performance from a new-to-brand perspective.  - The emergence of the incremental ROAS concept for assessing sales lift and ROAS due to increased ad spending. - Potential improvements for Amazon Media Console, such as AI capabilities for natural language queries. - Recommendations for incorporating AMC into future strategies by tracking new-to-brand campaigns. - Challenges in effective utilization of data when outsourcing AMC insights to third-party tools. - The bystander effect of very few brands using AMC to upload and anonymize CRM data to target customers through Amazon DSP. - The importance of the 'New to brand' metric surfaced by AMC in evaluating the effectiveness of campaigns in attracting new customers. - Possible shift towards a focus on acquiring new customers rather than upselling to existing ones in uncertain economic times. - Features of AMC being complex and requiring understanding of writing SQL code. - Explanation of the queries AMC offers for various stakeholders to get insights into their advertising performance.  - The use of AMC in providing broader picture of a brand's performance on Amazon.  - Use of AMC to target audiences based on shopper behavior, location, and other factors.

Always Off Brand
“Only Top Shelf Digital Juicy Nuggets!” with Lauren Livak

Always Off Brand

Play Episode Listen Later Oct 26, 2023 58:32


We want to talk Digital Shelf with you! So we brought in the absolute best, Director of the Digital Shelf Institute Lauren Livak joins the program. We talk about organizational structures, silos, content and how to get the senior decision makers to move on what the digital peeps need! Whether it is your D2C, ecommerce, Amazon or any Marketplace every organization has to understand how the digital shelf works! Scott Ohsman, Hayley Brucker and Summer Jubelirer are your hosts. Always Off Brand is Ecommerce Simplified, Learn & Laugh!    QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/   Guest: Lauren Livak  Director of Digital Shelf Institute  LinkedIn: https://www.linkedin.com/in/laurenlivak/ Website: https://www.digitalshelfinstitute.org/ Podcast: “Unpacking The Digital Shelf” https://www.digitalshelfinstitute.org/podcast-unpacking-the-digital-shelf Digital Decoder: https://www.digitalshelfinstitute.org/digital-decoded-how-to-drive-omnichannel-growth HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 16 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 28 years in retail, online and has launched over 200 brands on Amazon. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. She is currently a Senior Account Manager at Envision Horizons. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley is based out of North Carolina and has worked in multiple product categories and has also worked on the brand side and started with Nordstrom on the retail floor.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music “Office Party” available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   “Always Off Brand” is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Beyond The Shelf
Developing a Market Leading E-Commerce Strategy with Circana's Anne Zybowski

Beyond The Shelf

Play Episode Listen Later Oct 10, 2023 42:52


Today David speaks with Anne Zybowski, VP of E-Commerce and Digital Shelf at Circana (formerly known as IRI and NPD). Anne's is a pioneer in the e-commerce and digital space, with an illustrious career that's included senior leadership positions at Kantar, Clorox and Ideoclick prior to joining Circana. Dave and Anne discuss her experience as subject matter expert for Target, Walmart and Amazon at Kantar, her work at Clorox and her learnings at Circana.Connect with Anne on LinkedIn: https://www.linkedin.com/in/anne-zybowski/ Learn more: https://itsrapid.ai/Theme music: "Happy" by Mixaud - https://mixaund.bandcamp.comProducer: Jake Musiker

The Digital Deep Dive With Aaron Conant
The AI-Driven Digital Shelf

The Digital Deep Dive With Aaron Conant

Play Episode Listen Later Aug 31, 2023 44:45


Todd Hassenfelt is the eCommerce Director of Growth Strategy and Planning at Colgate-Palmolive, an innovative growth company that reimagines a healthier future for people, pets, and the planet. He has extensive leadership experience in brick-and-mortar and eCommerce channels, serving as a leader on both sales and marketing teams.  Todd has also sold some of the top brands in the US to multiple channels, including C-store, mass merchandisers, wholesale clubs, supermarkets, and eCommerce. As an eCommerce and content contributor, his articles appear in publications, including BRAVE Commerce, Ecommerce Braintrust, and The Digital Shelf Cast. In this episode… Creating engaging content for the digital shelf is more demanding than ever as it requires refining strategies consistently to maintain relevancy and drive conversions. Generative and other AI tools allow content creators to test various approaches and gain actionable insights from the results. How can you optimize your digital shelf content using AI? According to digital strategist Todd Hassenfelt, private, beta, generative AI tools like Ask Profitero allow you to integrate KPI data from the digital shelf, including availability, retailers, search terms, ratings, reviews, pricing, and promotions. Additionally, you can input prompts to enhance and iterate variations of PDP content with descriptions, bullet points, images, and videos. With in-store and online shopping experiences becoming increasingly centralized and brands losing consumers to competitors, optimizing your PDPs for physical screens and leveraging an AI-driven scoring system to rank content is imperative.  Join Aaron Conant in today's episode of The Digital Deep Dive as he welcomes Todd Hassenfelt, the eCommerce Director of Growth Strategy and Planning at Colgate-Palmolive, back to the show to discuss AI content optimization for the digital shelf. Todd shares how to create content prompts for the digital shelf, the difference between generative and traditional AI, and how to leverage generative AI to summarize product reviews and ratings.

Unpacking the Digital Shelf
A Guide to Bringing Data to your CFO Conversations on Digital Shelf Investments, with Mark Koster, Digital Shelf Strategist and Ilse Goverts-Van Kesteren, Lead Business Consultant, at Wunderman Thompso

Unpacking the Digital Shelf

Play Episode Listen Later Aug 28, 2023 41:19


The digital shelf is a part of the business that can have tremendous impact on both the top and bottom line, but also an area that still requires considerable investment to realize the full value potential. That makes your relationship with your finance business partner intensely critical for you to get both the flexibility and the support you need to build for efficiency and performance, with agility. Mark Koster, Digital Shelf Strategist and Ilse Goverts-Van Kesteren, Lead Business Consultant, at Wunderman Thompson joined the podcast to unveil the key findings from some new research on how digital shelf leaders are collecting the right data to demonstrate value realization, not just value targeting, in order to secure budget flexibility and a omnichannel view of the true impact of your digital shelf investments.

Unpacking the Digital Shelf
AI Can Change the Scale and Impact of your Digital Shelf Program Right Now, with Steve Engelbrecht, Founder and CEO at Sitation

Unpacking the Digital Shelf

Play Episode Listen Later Aug 7, 2023 49:23


Okay, yeah, so you need to pay attention to this AI thing. Steve Engelbrecht, Founder and CEO of Sitation, and his team have developed an AI tool that is capable of generating 15,000 product descriptions per hour for their enterprise customers, connected with their PIMs and the workflows to keep humans in the loop. And that's just the tip of the iceberg. What does all this mean? Where is it going? What are the risks? Is this a job killer? Can it write my podcast intros? Steve provides some answers to all this and more in this episode.

eCommerce Evolution
Episode 242 - Optimizing the Digital Shelf with Jacques Van Der Wilt

eCommerce Evolution

Play Episode Listen Later Jul 12, 2023 36:07


Over 1 billion shopping experiences take place on Google alone every single day. Millions more occur across popular platforms like Facebook, Instagram, and Amazon.Are your products showing up on the “digital shelf” for eager shoppers? Feed marketing is the perfect blend of art and science, advertising and merchandising.Feeds power Google Shopping Ads (PMAX) and Facebook ads. They lay the foundation for eCommerce brands, enhancing all other marketing efforts and driving better results.Here is a look at what we cover: Common feed mistakes that keep your products off the digital shelf and unavailable to eager shoppers.How a sporting apparel company increased clicks by over 200% with better product titles.Optimizing your efforts as you go (based on results). Giving shoppers AND platforms (Google, Facebook, etc.) what they want so that you attract more new customers.What Dynamic Prospecting is, and how optimized feeds can fuel new customer acquisition.

Unpacking the Digital Shelf
Drawing a MAP Away from Pricing Erosion and Towards Brand Equity, with Rae Guimond, Director of Digital Shelf Strategy at PriceSpider

Unpacking the Digital Shelf

Play Episode Listen Later May 29, 2023 34:28


As everyone strives towards increasing profitability in ecommerce and omnichannel, exerting more control over pricing erosion is a key area of opportunity. Which brings us to the people, process and tech to pull that off, and that often means building out and enforcing a MAP policy. We invited Rae Guimond, Director of Digital Shelf Strategy at PriceSpider, to join the pod and lay out the why, whats and how of implementing and honing a MAP policy in this era of profitability.

The CPG View
Elevating eCommerce with Content : The Kraft Heinz Company's Approach to Digital Shelf Mastery (Christina Tziallas, Head, Digital Shelf, Process Improvement and Last Mile/Emerging Markets)

The CPG View

Play Episode Listen Later May 28, 2023 23:12


Can you tell us more about the specific challenges that Kraft Heinz faced when it comes to reaching consumers through the digital shelf?  What was the process like of selecting your tech partner to help address those challenges?  How did your team work to create content that would effectively maximize the algorithm across retailers?  Looking ahead, what are some of the trends or innovations in the digital marketing and content space that you and your team are keeping an eye on?  With the increased demand for quality content from consumers, what are some of the strategies and tactics that you and your team have implemented to ensure that Kraft Heinz is meeting those expectations? 

Good Data, Better Marketing
Instacart's Ali Miller: Inspiring Product Discovery and Brand Engagement

Good Data, Better Marketing

Play Episode Listen Later May 25, 2023 46:52


This episode features an interview with Ali Miller,Vice President of Product Management, Ads at Instacart. Since joining the company in 2021, she enables brands to connect with consumers to discover and purchase products they will love. Previously, Ali served as the Director of Product Management at YouTube and spent 11 years at Google as a Product Specialist and Product Manager. She also tested her skills on Jeopardy!, America's longest-running quiz game show, in early 2023.In this episode, Kailey sits down with Ali to discuss the power of human interaction, winning the digital shelf, and creating a recipe for trust.  -------------------Key Takeaways:Mastering the digital shelf is crucial right now. Because it's not finite, there's endless opportunity to level the playing field for emerging brands while also showing consumers personalized and dynamic products that will resonate with them. Generative AI can unlock powerful consumer insights that were once unknown. AI has the ability to identify concepts and products that the consumer finds personal and inspirational.Creating trust as a CPG is a balancing act between building connections and driving results. Fostering relationships with the folks who control the budget allows you to have transparent conversations and drive efficient outcomes.-------------------“Digital shelf space is not finite, you can find the right thing that's going to resonate with the consumer at the right time. And so, emerging brands have a chance to play on a level playing field, and we can provide a little bit more diversity in what consumers are able to find and discover. I love that the digital shelf can be so much more responsive. And that's an amazing ads opportunity as well as a great opportunity for consumers to discover something new.” – Ali Miller-------------------Episode Timestamps:‍*(02:13) - Ali's career journey*(10:17) - How Instacart helps promote diverse businesses*(11:51) - Industry trends in customer engagement in CPG*(19:15) - Challenges in the customer engagement journey*(28:50) - How Ali defines “good data”‍*(37:21) - An example of another company doing it right with customer engagement (hint: it's Magic Spoon)*(40:55) - Changes in customer engagement in the next 6-12 months*(43:52) - Ali's recommendations for upleveling customer engagement-------------------Links:Connect with Ali on LinkedInConnect with Kailey on LinkedInLearn more about Caspian Studios-------------------SponsorGood Data, Better Marketing is brought to you by Twilio Segment. In today's digital-first economy, being data-driven is no longer aspirational. It's necessary. Find out why over 20,000 businesses trust Segment to enable personalized, consistent, real-time customer experiences by visiting Segment.com

Retail Sound Bites from Kantar Consulting
Episode 34: The digital shelf with Chris Perry and Oskar Kaszubski

Retail Sound Bites from Kantar Consulting

Play Episode Listen Later May 17, 2023 63:16


In episode 34 of Kantar's Retail Sound Bites, hosts Barry Thomas, senior retail thought leader, and Rachel Dalton, head of retail insights, discuss the future of the digital shelf with guests Chris Perry, chief learning officer, and Oskar Kaszubski, chief growth officer, of firstmovr. Have a topic you'd like to have covered? Contact us: Kantar's Retail Sound Bites Podcast Barry's contact information: barry.thomas@kantar.com Barry's LinkedIn Rachel's contact information: rachel.dalton@kantar.com Rachel's LinkedIn Hy-Vee unveils $99-per-month health and wellness subscription | Grocery Dive https://www.pymnts.com/news/loyalty-and-rewards-news/2023/more-than-half-restaurant-customers-now-use-loyalty-programs/ https://vegworldmag.com/love-life-restaurant-opens-in-los-angeles-as-part-of-new-immersive-health-wellness-brand/ https://www.retaildive.com/news/Costco-Walmart-Biden-supply-chain-data-exchange/650187/ https://www.nytimes.com/2023/05/02/business/china-luxury-spending.html?searchResultPosition=9 https://www.retaildive.com/news/Costco-Walmart-Biden-supply-chain-data-exchange/650187/

Mastering Metail
eComm Masterclass: The Omnichannel Mindset - As Important As Brushing Teeth

Mastering Metail

Play Episode Listen Later Mar 22, 2023 26:32


Omnichannel is not a new concept on Mastering Metail, but how does a large manufacturer or brand tie everything together across its teams to provide the best consumer experience possible? That's where someone like Todd Hassenfelt, eCommerce Director, Growth Strategy & Planning at Colgate-Palmolive, can help.This episode focuses on 3 key digital shelf management elements - PDP Content, retailer search, and ratings & reviews - to always be thinking about from an omnichannel perspective and we discuss how your brand can adopt this approach. The Digital Shelf should get as much attention as the physical shelf does since the consumer journey starts anywhere and finishes anywhere. 

Unpacking the Digital Shelf
The 8 Factors for Maturing Ecommerce in 2023, with Chris Perry, Chief Learning Officer and Oskar Kaszubski, Chief Growth Officer at firstmovr

Unpacking the Digital Shelf

Play Episode Listen Later Mar 13, 2023 33:43


The first 10 years of the Digital Shelf was about standing a program up on the side, seeing what would come of it. Now we know - and it's the main growth driver of virtually every brand. So now, the way we operate it must mature to be a profitable, reliable, measurable part of the business. That is why Chris Perry, Chief Learning Officer and Oskar Kaszubski, Chief Growth Officer at commerce education and change management consultancy firstmovr, revised their Sheared report to a new edition for 2023, entitled Going Corporate Commando in the Clash for Commerce. Get ready for some sage advice for moving yourself along the commerce maturity curve.

Unpacking the Digital Shelf
Fresh Consumer Digital Shelf Insights, with Cara Wood, Head of Brand Journalism at Salsify

Unpacking the Digital Shelf

Play Episode Listen Later Feb 27, 2023 28:56


For 8 years Cara Wood, Salsify's head of Brand Journalism has surveyed consumers across a growing list of countries to identify the shifting trends of consumer behavior on the digital shelf. 2022 was a year of shift from pandemic to inflation and recessionary fears. The results of the latest survey are now in, and Cara joined the podcast to lay out the chief takeaways, and what steps brands might take to drive discovery, conversion and loyalty based on how consumers are shopping today.

The CPG View
Winning on the Digital Shelf: Optimizing Visual Content (Jehan Hamedi, CEO/Founder, Vizit)

The CPG View

Play Episode Listen Later Feb 14, 2023 27:04


Strategy, Tactics and Best Practices for Optimizing Visual Content with Jehan Hamedi from Vizit

Unpacking the Digital Shelf
Small but Mighty Team Standing Out on the Digital Shelf, with Zack Rubin, Director of Ecommerce and Marketplace at Zephyr

Unpacking the Digital Shelf

Play Episode Listen Later Feb 13, 2023 33:41


Zack Rubin, Director of Ecommerce and Marketplace at premium kitchen appliance manufacturer Zephyr, has been on a 3 year journey to build out their digital strategy. With a broad array of responsibilities and a very small team, Zephyr has managed to make their digital shelves gleam and earn the premium that their products deserve. A super power Zack brings to his role is digital retailer experience, as a category manager at Wayfair. Zack joined the podcast to share insights from both sides of the digital shelf equation.

Unpacking the Digital Shelf
Moving through the Digital Shelf Maturity Curve, with Cara Wood, Chief Brand Journalist, Salsify

Unpacking the Digital Shelf

Play Episode Listen Later Nov 7, 2022 29:15


Over a year ago, the DSI and Salsify launched a Digital Shelf Maturity curve - a framework for brands to understand the stages they will pass through on the marathon towards maximum digital shelf efficiency and performance. For it is truly a marathon, not just a sprint. As part of that Maturity Curve, Salsify also developed an assessment brand leaders could take to determine their place on the curve and how they might get to the next stage. Salsify now has a year of the data from the hundreds of assessments that have been taken, and the creator of the Maturity Curve, Cara Wood, joins the podcast to outline the maturity curve journey stories that the numbers bring to life.

Unpacking the Digital Shelf
How To Drive Omnichannel Growth by Understanding Each Commerce Touch Point, with Jennifer Angelus, Danone North America, Matt Fantazier, Johnson & Johnson, and Dean McElwee, Strategy at Stanley Black & Decker

Unpacking the Digital Shelf

Play Episode Listen Later Oct 3, 2022 51:37


To drive maximum growth, both in-store and online teams need to bridge the gap between the digital shelf and the physical shelf. That starts with a shared vocabulary on the tactics for success in each channel and across the channels. There is more in common than we think. This is podcast rebroadcast of a recent DSI webinar featuring 4 commerce experts who worked with Lauren Livak, Director of the Digital Shelf Institute on a report entitled Digital Decoded: How To Drive Omnichannel Growth by Understanding Each Commerce Touch Point. Listen as Lauren unpacks the key takeaways with Jennifer Angelus, Director, Digital Shelf and Capabilities, Danone North America, Matt Fantazier, Director, Digital Experience, Johnson & Johnson, and Dean McElwee, Director of International Ecommerce Strategy at Stanley Black & Decker.