The Workplace Communication Podcast

No matter where you are in the world, communication is at the heart of everything - how we lead, how we connect, and how we get things done. Yet even with the best intentions, misunderstandings still happen. Whether it's a clash of communication styles, unspoken expectations, or deeply rooted behavioral habits, gaps can form in the most unexpected places which often leads to people talking at each other instead of with each other.    John Whitehead, Executive/Leadership Coach at JKWhitehead & Associates, spent over a decade helping senior and emerging leaders navigate the human side of communication. John's work is deeply rooted in helping people untangle their thoughts, voice their ideas and discover powerful truths that drive personal and professional growth.    On this episode of The Workplace Communication Podcast, we're talking with John Whitehead about how the gaps we experience between departments, cultures, personalities, or expectations, can quietly undermine leadership and collaboration, and how we can identify and overcome them.    Leadership tips you won't want to miss: 

Whether it's a language barrier, a generational gap, cultural misunderstandings, or the invisible walls built by socioeconomic class, communication in today's world can be complex and challenging. More often than not, miscommunication isn't just about words; it's about tone, context power dynamics, and the silent biases we carry.    In a setting with high-stakes such as healthcare, where an interaction could literally affect lives directly, bridging these gaps is very critical. Inspired by her mother - a dedicated doctor who served patients from all walks of life - Shweta Ramkumar learned that true connection in healthcare is more about meeting people where they are, listening deeply, and leading with compassion.   On this episode of The Workplace Communication Podcast, we're talking with Shweta Ramkumar, a Communication Coach in the Healthcare Industry, about how meaningful communication is much more than just speaking the same language - it's about connection, empathy, and understanding people's lived experiences.    Leadership tips you won't want to miss: 

For years, many companies have viewed worker wellbeing as an expense, but what if this mindset is holding them back from true success? According to Anant Nyshadham, Co-Founder and Chief Strategy Officer at Good Business Lab (GBL) and Associate Professor at the University of Michigan, building a good business is more than just the profits - it's about creating meaningful change for both workers and companies.    Anant Nyshadham has spent his career proving that this vision isn't just possible, but crucial. His groundbreaking research is challenging long-held beliefs that worker well-being is merely a cost, and instead, he's demonstrating how it's a key driver of business success.    On this episode of The Workplace Communication Podcast, we're talking with Anant about how businesses can go beyond profits and actively invest in the wellbeing of their workers. Drawing from his extensive research, Anant delves into projects like soft skills training, worker voice technologies, and organizational policies that have driven better productivity and workplace dynamics. Join us as we learn how small changes in workplace practices can lead to big returns for both workers and businesses.   Leadership tips you won't want to miss: 

Imagine navigating the world of leadership while juggling the weight of societal expectations, constantly being the reliable go-to person, yet feeling a disconnect between how confident you appear on the outside and how unsure you feel on the inside. For Sarah Schneider, this wasn't just an occasional challenge - it was a recurring theme that inspired her to break free and redefine what it means to lead authentically.   Sarah Schneider, a Professionally Certified Executive Coach and Leadership Strategist, believes in helping leaders use their unique gifts to design their most compelling version of leadership. Her work empowers individuals to shed the masks shaped by societal norms, creating space for authenticity, curiosity, and a deeper connection between their inner and outer selves.    On this episode of The Workplace Communication Podcast, we're talking with Sarah Schneider, Executive Coach and Leadership Strategist at Sarah Schneider & Co., about unleashing your authentic leadership and breaking free from societal expectations.   Leadership tips you won't want to miss: 

Making a career change is no easy feat. But for Layne “The Auctionista,” it's been nothing short of transformative. From a financial advisor to redefining the role of the charity auctioneer, Layne has built an incredible path that challenges industry norms and pushes boundaries.    Their story is a testament to the power of following your passion, embracing change, and creating your own path, even in the face of adversity. As a non-binary entrepreneur who's raised over $45 million for charities across North America, Layne's story is a powerful reminder of how career evolution can foster both personal and professional wellness.    On this episode of The Workplace Communication Podcast, we're talking with Layne, CEO of The Auctionista and Creator of The IMPACT Workshop, about fostering wellness through career change. Layne's career has been a journey of reinvention, from financial advisor to auctioneer, defying industry norms and redefining what it means to build a meaningful, impactful career. They're sharing how embracing change, even in the most uncertain times, can lead to unparalleled wellness and success.   Leadership tips you won't want to miss: 

2024 was a year that forced me to re-evaluate everything –personally and professionally.   Last year wasn't just about running a business; it was about navigating grief, rebuilding purpose, and finding strength in moments when it felt impossible to move forward.   On this episode of The Workplace Communication Podcast, Lindsay shares a personal reflection on the challenges of navigating big life transitions, the connection between personal and business growth, and why slowing down doesn't mean falling behind.   We'll dive into how the transformative journey of the last year reshaped Lindsay's perspective on both business and life, and how the lessons learned have guided her into a more intentional, focused 2025.    This episode wasn't an easy one to record, but it was necessary. Listen in to learn more about how the past year has been filled with profound lessons, resilience, and reimaging what's truly possible.    Leadership tips you won't want to miss: 

Being “one of the guys” has always been seen as an achievement, as it felt like a recognition of having made it. Oftentimes, in different fields and rooms, ‘guy' related phrases are thrown around, with the assumption that the noun covers the entire gender spectrum, just like most dictionaries define it.    But just who are the guys?   And why are we all forced to fit in as ‘one of the guys'?   Emily Nichols, Chief Connection Officer at Connect Better Inc., has a mission, which is to challenge the status quo by educating us on the importance of observing inclusive language in the workplace. Through her experiences in male-dominated fields, Emily offers valuable insights into how our language and physical work environments can perpetuate gender inequities.   On this episode of The Workplace Communication Podcast, we're talking with Emily about the significant impact of language in the workplace. Emily shares her experiences and expertise on how inclusive language can foster a more equitable and supportive work environment.    Leadership tips you won't want to miss: 

From navigating a farm restaurant job as a teenager to leading soldiers in combat during his mid-20s with the British and Canadian armies, and eventually diving into the public service and corporate world, Phil Jewell has explored a multitude of leadership styles. Each chapter of his career has taught him something unique, forming the foundation of his belief in becoming an irrelevant leader.    After the pandemic, Phil took a step back to reassess his life's purpose, combining insights from his diverse experiences as a soldier, restaurant worker, spouse, and father. This introspection led him to challenge conventional beliefs, as he discovered that true leadership is more focused on empowering others to make decisions and thrive independently.    On this episode of The Workplace Communication Podcast, we're talking with Phil Jewell, Founder, Impact Leadership Development and Coaching at Impact Leadership about the concept of becoming an irrelevant leader. Phil explains how leaders can foster trust, delegation, and empowerment within their teams, ensuring that the team can thrive even in their absence.    Leadership tips you won't want to miss:   

Leading a team where the focus on humanity and results seamlessly coexists may seem like an unattainable goal, doesn't it? For many leaders, striking that balance between driving performance and prioritizing their team's well-being is a daily struggle. So, how can you keep your team productive and engaged without neglecting either aspect?   Pierre Battah, an award-winning author and workplace leadership specialist, steps into this delicate terrain, offering insights honed through years of experience. With a background encompassing HR management, consulting, and academia, Pierre focuses on bridging the gap between people management and achieving exceptional outcomes.   On this episode of The Workplace Communication Podcast, Pierre shares practical tips on how leaders can engage employees, maintain work-life balance, and achieve outstanding results without sacrificing one for the other. Join us as we explore strategies to foster a culture that values both people and results.   Leadership tips you won't want to miss:   

Marathons on their own are tough. But imagine running a marathon with someone else's heart and lungs. Mark Black is a living testament to the incredible power of resilience. Born with a congenital heart defect, Mark underwent life-saving open-heart surgery at just one day old. His journey of resilience began even before he took his first steps.    Against all odds, Mark not only survived but thrived, becoming the only man in history to complete a marathon with another person's heart and lungs. His remarkable story serves as a poignant reminder of the human spirit's capacity to triumph over adversity.    On this episode of The Workplace Communication Podcast, we're talking with Mark Black, Speaker, Author, Coach at Resurgo Training Solutions Inc. about the roadmap to building inner resilience and its profound impact on personal and professional development. Mark's compelling narrative offers invaluable lessons on embracing adversity, fostering adaptability, and cultivating resilience in the face of life's trials.   Leadership tips you won't want to miss: 

Many of us navigate the complexities of corporate culture, tiptoeing around uncomfortable conversations and elusive accountability. From navigating tough conversations to redefining accountability, Watchen Nyanue Hampton sheds light on the elephants lurking in the boardroom that we can no longer afford to ignore. Drawing from her expertise in talent management strategy, she emphasizes how embracing open dialogue can drive real change and foster a healthier workplace culture.   On this episode of The Workplace Communication Podcast, we're talking with Watchen Nyanue Hampton, Founder & CEO at I Choose the Ladder, LLC about addressing the corporate culture "elephant in the room." Discover how to foster authentic dialogue, elevate accountability, and prioritize people over metrics to cultivate a healthier organizational environment.    Leadership tips you won't want to miss: 

Many times, we find ourselves on the wild roller coaster called life - navigating twists, turns, and unexpected loops along the way. We push through the chaos, driven by the need to prove our resilience and greatness, whatever the cost.  After all, isn't that what resilience is all about?  We scream, cry, laugh, and hold on tight, eagerly awaiting the moment when the ride comes to a peaceful stop, allowing us to finally catch our breath.  But what if there was another way? What if we could find strength in vulnerability? As a Certified Movement Professional and Owner of Inspired to Move, Ashley Farrar is the ultimate guru of finding both meaning and humour in life's absurdities. She brings a refreshing perspective to the table, reminding us that it's okay to get down from that ride if it no longer brings us joy.  With her contagious energy and relatable anecdotes, Ashley shows us that resilience isn't about forcing ourselves to endure the chaos - it's about embracing the messy, beautiful journey of life with open arms. On this episode of The Workplace Communication Podcast, I chat with my younger sis, Ashley, about the hilarious mishaps and unexpected turns that shape our journey through life. From surviving bike accidents and brain injuries, to navigating the twists and turns of neurodiversity, Ashley's story is as relatable as it is inspiring. Get ready to laugh, learn, and maybe even snort with laughter as we uncover the secrets to resilience and finding joy in life's chaos. Embracing the balance between perseverance and self-compassion Fostering open communication and empathy to support team members facing adversity Cultivating a workplace culture that prioritizes holistic well-being and mental health Encouraging vulnerability and authenticity in leadership to inspire resilience among team members Encouraging your team to embrace imperfection and celebrate progress over perfection Leadership tips you won't want to miss:  As a Certified Movement Professional, Ashley believes that movement should be enjoyable, that the mind and body are interrelated, and that all bodies are good bodies. She creates space in her classes for practicing self-compassion, increasing body awareness, and finding ease through movement. A neurodivergent mom of three, Ashley is passionate about challenging the status quo, loves to ski, read, and spend time in nature.  If you're seeking inspiration to overcome life's challenges and cultivate resilience in your personal and professional journey, then this episode is for you!  If you've enjoyed this episode, please be sure to subscribe and leave a review.   Listen to the episode: https://lindsaylapaquette.com/podcast/  For a full written transcript of the episode, please see the show notes at the link above.  Ashley's contact information: Website Instagram  YouTube  Facebook Video of Ashley Farrar post-accident Lindsay's contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes

Whether or not we want to admit it, for many of us, leadership has been defined by authority and control. However, now is the time to step into the future of leadership – one where effective leadership is defined by embarking on a journey of self-discovery. One that enables you to connect deeply with yourself and your team, while also guiding others. According to Dan Owolabi, Founding Executive Director of Branches Worldwide, an authentic leader isn't someone who bosses others around, but rather someone who remains true to themselves while serving others in a similar capacity. With over two decades of leadership development experience across multiple continents, Dan brings a wealth of wisdom and practical insights to the table. On this episode of The Workplace Communication Podcast, Dan and I explore how to authenticity, cultivate effective communication, and leverage strategic transparency with your team members. It's high time we ditch the rulebook and discover how being yourself can transform your leadership style and supercharge your team's success! Leadership tips you won't want to miss: Engaging in active listening to foster better understanding and connection Embracing vulnerability as a strength to build trust and authenticity within your team Recognizing and valuing diverse perspectives to promote inclusivity and innovation Cultivating empathy to enhance communication and foster stronger relationships Leveraging strategic transparency with your team members Dan Owolabi is the Founding Executive Director of Branches Worldwide, a fast-growing non-profit dedicated to making long-term investments in high-impact Christian entrepreneurs around the world. With over 20 years of experience teaching leadership, Dan is a sought-after international keynote speaker, teaching pastor, and a member of the Global Leadership Summit teaching faculty. To date, Dan has worked with leaders in over twenty countries and four continents, helping them clarify their identity and leverage their influence to serve others.   Dan's latest book "Authentic Leadership", quickly became an Amazon #1 New Release. He holds a graduate degree from Ashland University centering on American Leadership and is completing a doctorate in Global Leadership from Fuller Theological Seminary. Dan is a teaching pastor at Grace Church in Wooster, Ohio where he lives with his wife & two daughters.  If you're looking to enhance your leadership and communication skills while fostering a culture of authenticity, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Dan Owolabi's contact information: Website Book LinkedIn Facebook Instagram Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Ever tallied up the number of meetings you've been in since you stepped into the workforce? How many of those have dragged on endlessly, achieving next to nothing? Amidst tight deadlines, conflicting priorities and endless emails, meetings can either facilitate progress or be a total soul sucking adventure. With over two decades of experience in nonprofit and community development, Jason Doiron is here to guide us through the chaos. Jason guides us as we uncover the secrets behind why effective communication is the key to untangling the mess and unlocking the potential of diverse teams. On this episode of The Workplace Communication Podcast, Jason Doiron, Cocreator at O Stratégies, talks to us about how to leverage your time and efficiency in meetings by consciously crafting meetings to serve the purpose you most need, at each different point in time. Say goodbye to wasted time, watch-checking, and doodling, and say hello to better conversations that will lead to innovation, clarity, and stronger team dynamics. Leadership tips you won't want to miss: Designing meeting structures that align with desired outcomes Creating space for creativity and innovation in team meetings Balancing structured and organic conversation formats Leveraging diverse methodologies for idea generation and decision-making Jason has over 20 years of experience in the nonprofit and community development world. He focused his academic studies in language and communications studies at the Université de Moncton. He is a practitioner of Art of Hosting and Applied Improv and has held positions in many nonprofit organizations focused on youth, arts and culture, capacity building and social innovation.  His strong and adaptable skills as group facilitator helps him to guide groups in finding clarity, common purpose and work better together in meaningful ways, creating spaces for learning, innovation and co-creation. Jason is co-owner at O Stratégies, a consulting firm specializing in organizational strategy, leadership and social innovation. If you're looking to harness the power of conversation to drive meaningful change and collaboration in your workplace, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Jason Doiron's contact information: Website Instagram LinkedIn Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes  

Are you ever spending your profits on resolving conflicts that could have been solved with just a thoughtful 5-minute conversation early on?   Mediating conflicts often results in the loss of team efficiency, alongside and a significant financial investment. The challenge of balancing peace, productivity, and profit in the workplace is real.   As a Workplace Relationships Expert, seasoned professional speaker and coach, Penny Tremblay, helps teams and individuals through workplace relationship complexities, not only addressing surface-level issues but also uncovering the root causes of conflicts. This approach fosters an environment where communication flows effortlessly, creating a path to sustainable workplace harmony.   On this episode of The Workplace Communication Podcast, Penny shares elements of her Sandbox System, so you can unlock the secrets to a workplace where peace, productivity and profit can coexist harmoniously.   Leadership tips you won't want to miss:   ️ Cultivating a workplace where open communication is key to building a positive atmosphere ️ Resolving conflicts promptly by addressing issues head-on ️ Actively listening to your team to foster a culture of empathy and collaboration ️ Recognizing the power of empowerment in the workplace ️ Embracing diversity to nurture an inclusive work environment   Penny Tremblay is the founder of Tremblay Leadership Center and the Workplace Sandbox System™. Organizations save millions of dollars by helping their teams manage conflict from the inside out. Harvard training and years of experience bring fresh concepts and stories to inspire productivity and peace in the workplace sandbox.   If you're looking to create a workplace where peace, productivity, and profit coexist seamlessly, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.     Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.   Penny Tremblay's contact information:   Website Book LinkedIn YouTube Facebook Instagram   Lindsay's contact information:   To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

  In a world where work often feels like a routine, Mark Mears, Founder & Chief Growth Officer at LEAF Growth Ventures brings a refreshing perspective. One that focuses on the transformative power of LOVE in leadership – learning to listen, observe, value and empower.   On this episode of The Workplace Communication Podcast, Mark brings his extensive background in conscious capitalism and purposeful growth to reshape how leaders can create meaningful and fulfilling environments.    Join us as we discuss how to reimagine the workplace together - Let's reimagine the workplace together – where purpose meets productivity and leadership is all about love.   Leadership tips you won't want to miss:   ️Fostering a workplace culture that values individuality and diversity ️Actively listening to your team's needs to create a more engaged workforce ️Recognizing the whole person – not just the employee – to build genuine connections and relationships ️Cultivating a leadership style centered around LOVE – Listen, Observe, Value, and Empower   Mark A. Mears is a #1 Best Selling author, keynote speaker, consultant, and visionary business leader. He has a significant track record of building stakeholder value—driving innovation and profitable growth among world-class, high-profile brands such as PepsiCo/Pizza Hut, McDonald's, Frito-Lay, JCPenney, NBCUniversal, and The Cheesecake Factory.Today, Mark serves as Founder and Chief Growth Officer for LEAF Growth Ventures, LLC—a consulting firm inspiring individuals, teams, and organizations to find purpose in fulfilling their true growth potential while making a positive, lasting difference in the world.   Mark has just released his new book titled, The Purposeful Growth Revolution: 4 Ways to Grow from Leader to Legacy Builder. Mark is also a member of the Senior Leader Network within Conscious Capitalism, Inc., a global organization whose mission he shares: Elevating Humanity Through Business.   If you're looking to foster a workplace where love leads, and individuals thrive, then this episode is for you!   If you've enjoyed this episode, please be sure to subscribe and leave a review.    Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.   Mark Mears's contact information:   Website Book LinkedIn Purposeful Growth Self-Assessment   Lindsay's contact information:   To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Reflecting on what's working, what is not, and adjusting path is second nature to me. I don't do New Years resolutions. I think they're a bunch of garbage. Yet here I am, with my very own version of annual reflections. Just call me a sheep In this solo episode, I bring you beyond the polished facade and delve into some of the raw, unfiltered learnings from the past year. This episode also offers a self-guided reflection for you, the listener, on your own successes and key learnings from 2023, alongside a wave of promise and inspiration for 2024. Cause if we don't believe in ourselves on January 1st right fresh off of vacation, when will we??? All of this is of course served up alongside key business highlights because they're all part and parcel of determining what worked and what didn't. Finally, you'll get a sneak peek into our exciting plans for 2024 while hearing about the discovery that led us here. Strategy, innovation and discipline. Join the conversation and engage in some deep self-reflective questions that will help you unveil your own professional and personal clarity for the year to come. Leadership tips you won't want to miss: Embracing reality for heightened adaptability Building for stability amidst chronic illness Confronting deep-seated fear of disappointment Embracing vulnerability for greater business outcomes Bridging previous and current business passions with our new business vision If you've ready for an aligned and purpose-driven 2024, then this episode is for you! Listen to the full episode here: https://lindsaylapaquette.com/podcast If you've enjoyed this episode, please be sure to subscribe and leave a review.  A written transcript of this podcast episode is available upon request.  To request a copy, please send us an email. Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Rethinking power dynamics in the workplace is a conversation rarely ventured into, yet it lies at the core of prevalent challenges such as disengagement, burnout, inequity, and organizational fragility.   As a psychology researcher, author and Founder of Scarlet Spark, Tania Luna's extensive work on leadership has brought her to the thought-provoking exploration of power and leadership. Her works makes insightful parallels between the instinctive behaviour of squirrels hoarding nuts and the inherent human tendency to seek the accumulation of power.   On this episode of The Workplace Communication Podcast, we explore the complexities of leadership and the often-overlooked dynamics of power in the workplace. Drawing on her extensive background, Tania shares practical lessons for leaders seeking to comprehend the impact of leading through a power over approach, and shares actionable insights into reshaping power distribution for more effective and ethical leadership.  Join us for a conversation that transcends conventional leadership paradigms, offering valuable lessons for leaders navigating the intricate tapestry of diverse teams.  Leadership tips you won't want to miss:   Engaging your team in active decision-making to foster a sense of ownership and inclusivity Fostering open communication channels to promote transparency, understanding, and effective conflict resolution Cultivating curiosity within your team to encourage innovation and a willingness to embrace new ideas Embracing change as an opportunity for growth, emphasizing the importance of adaptability in leadership Empowering your team by delegating tasks and building their confidence as leaders  Tania Luna, author of LEAD TOGETHER: Stop Squirreling Away Power and Build a Better Team, is a psychology researcher, educator, and entrepreneur. She has built and grown multiple companies, including LifeLabs Learning — a leadership development resource that serves thousands of the world's most influential companies – and Scarlet Spark — a nonprofit that grows the power of organizations that help animals and our planet.   If you're looking to redefine power dynamics and elevate your team's synergy, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.   Listen to the episode here: https://lindsaylapaquette.com/podcast/  For a full written transcript of the episode, please see the show notes at the link above.   Tania Luna's contact information:   Website Book LinkedIn Instagram Other: TikTok Any additional links: my nonprofit, Scarlet Spark   Lindsay's contact information:    To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Catherine Kontos showcased exceptional resilience as she confronted the harsh reality of stage 3 breast cancer amid a tumultuous divorce, all while running her own business. Catherine faced these profound challenges by harnessing the extraordinary power of the human mind, employing techniques like meditation, visualization, and sheer determination to foster a triumphant, resilient spirit. Her journey stands as a testament to unyielding strength. On this episode of The Workplace Communication Podcast, as a seasoned entrepreneur and Founder of RetreatBoss, Catherine and I explore the transformative journey of regaining personal power through self-awareness and healing and how the lessons she learned through this journey can be applied to all facets of life. Leadership tips you won't want to miss: Cultivating a culture of mindfulness for heightened self-awareness and resilience Fostering open communication to create a supportive team environment Prioritizing mental well-being for enhanced coping skills in the workplace Fostering a workplace culture that empowers vulnerability Creating a culture of constructive feedback for continuous team self-awareness and development Catherine Kontos is a Transformation Maven and Founder of RetreatBoss. She is an author, a TEdX speaker and retreat consultant.  If you're looking to unlock the secrets of building resilient teams through self-awareness and healing, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Catherine Kontos's contact information: Website Website 2 Book LinkedIn Facebook Lindsay's contact information: (note that when you put this into Libsyn, the underline here and above needs to be added in as it doesn't copy) To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

In the leadership world, the spotlight often shines brightest on the extroverts, those charismatic individuals who command attention with their bold presence and effortless engagement. Yet, lurking behind this outgoing exuberance lies a vast untapped potential – the power of introverted leadership. As a former Fortune 100 executive, Rico Nasol's illustrious career at Netflix and Zappos was unveiled by the realization that introversion is not a constraint, but a unique lens through which brilliance is expressed. Growing up in a traditional Filipino household, he had honed the art of being a "social introvert," effortlessly navigating the nuances of social interactions while cherishing the solitude that fuels his creativity and insights. On this episode of The Workplace Communication Podcast, as a Leadership Coach & Consultant, Rico joins us to uncover the misconceptions surrounding introversion, while emphasizing the power of quiet introspection, analytical thinking, and the need for recharging. Join us as we discuss the transformative power of shifting from emulating others' leadership styles to embracing authenticity. Leadership tips you won't want to miss: Embracing the power of quiet introspection for effective decision-making Fostering a culture of acceptance, engagement, and empowerment Recognizing the value of authenticity in leadership Cultivating a leadership style that aligns with your unique strengths Rico Nasol is a former Fortune 100 executive (Netflix/Zappos) whose mission is to share and coach strategies that helped him build and scale large teams in 7+ countries. His 3 C's of effective leadership: confidence, clarity, and culture—have created dozens of successful Fortune 100 leaders in the workforce today. If you're looking to redefine leadership and unleash the power of introversion in your professional journey, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Rico Nasol's contact information: Website LinkedIn YouTube Facebook Instagram Other Lindsay's contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Julian Reeve's professional journey through the music industry was an exhilarating rollercoaster ride, filled with soaring highs that rival Broadway's top notes. As musical director of the ground-breaking Broadway sensation Hamilton, Julian Reeve scaled career summits that seem insurmountable to most.   However, the peak of his success crumbled just three months into his dream role when a stress-induced heart attack abruptly plummeted him to new lows. What was once a beautiful symphony of perfectionism and unwavering commitment quickly descended into chaos, marked by self-medication and self-neglect.  On this episode of The Workplace Communication Podcast, we're joined by Julian Reeve, Founder & CEO, at Perfect Equilibrium™ Inc. to discuss the pivotal role of effective communication, self-reflection, proactive dialogue, and prioritizing self-care in burnout prevention. Join us to explore concrete strategies for maintaining balance and conquering burnout among high achievers. Leadership tips you won't want to miss:   

In an era where the pursuit of equity has yet to be achieved, it is glaringly evident that individuals who hold minoritized identities continue to be significantly underrepresented in the C-Suite. Drawing upon her own experience in Senior leadership in the tech industry, Angel G. Henry has made it her mission to transform corporate environments into inclusive spaces that value and amplify every voice – at all levels of the organization. On this episode of The Workplace Communication Podcast, Angel explains how the Agile Mindset Framework can be applied to the realm of diversity, equity, and inclusion. With its emphasis on transparency, prioritization, action, and reflection, this framework has the potential to revolutionize leadership practices, converting complex DEI challenges into tangible, immediate gains. Join us as we explore the transformative potential of an Agile mindset in reshaping the corporate environment into a more diverse, equitable, and inclusive space. Leadership tips you won't want to miss:

Leadership positions, even in democratic societies, often become breeding grounds for the abuse of power. This alarming reality is evident right before our very eyes. From the physics labs of Northern Ireland to the depths of psychoanalytic psychotherapy, Ian Hughes has seen firsthand the potent influence of dangerous personalities in shaping our society. As the acclaimed author of “Disordered Minds: How Dangerous Personalities are Destroying Democracy”, Ian's meticulous research and profound understanding of history and human psychology unravel the complex interplay of psychological and societal dynamics that enable individuals with personality disorders to rise to positions of authority. Once in power, it is not uncommon for these individuals to perpetuate cycles of abuse through their leadership. On this episode of The Workplace Communication Podcast, prepare for a gripping discussion as Ian shares profound insights into how personality disorders can profoundly impact societal structures and leadership. His thought-provoking insights will challenge your thinking, prompting you to explore innovative ways to reshape our communities to counteract the influence of dangerous minds. Along the way, Ian draws compelling parallels to the business and leadership that will leave you hungry for more. Leadership tips you won't want to miss:

Imagine a workplace where the diverse backgrounds of your colleagues enrich every project and the understanding cultural nuances becomes a superpower for collaboration. Having travelled to 28 countries and lived/worked on five continents, Janet Livingstone recognized early on that being curious about others can bring you some of life's most rewarding learnings. As the Founder of Culture Is Key, she's on a mission to show us how embracing cultural diversity can forge unbreakable bonds among teams and lead to some of the most innovative solutions in business. On this episode of The Workplace Communication Podcast, Janet and I explore intercultural collaboration, delving into the nuances that shape successful interactions within diverse teams. Janet's wealth of experience on five continents enriches our understanding of how to bridge differences to forge resilient workplace relationships, ultimately driving meaningful results. Join us as we embark on a journey through the heart of cross-cultural dynamics, discovering profound insights about how to nurture effective communication and teamwork in diverse teams. Leadership tips you won't want to miss:

Richard Newman's path to communication prowess was far from conventional. At the tender age of four, he found himself grappling with the feeling of being misunderstood.   As he continued to navigate the labyrinth of human interactions, he gradually recognized that he experienced unique communication challenges.  He explored his introverted nature, and after discovering the power of body language, he even ventured to a Tibetan monastery in the Himalayas.  Little did he know that later in life, all of his experiences would culminate in a revelation that he was Autistic, shedding new light on his communication journey throughout his lifetime.  On this episode of The Workplace Communication Podcast, as Founder and CEO at Body Talk, Richard talks to us about the transformative power of embracing authenticity, which he has seen both in his own life and through his professional work.   Join us as we talk about balancing authentic voices with societal expectations, how you can lose our authenticity without even realizing it, and what you can do to reconnect with your authentic self.  Leadership tips you won't want to miss:  

The dynamics of multigenerational teams have become increasingly complex. From major advances in technology, to different values, and differing perspectives on boundaries and work-life balance, these gaps can become the perfect storm. With a passion for bridging the gap across generations, Vivek Iyyani saw the need for understanding and collaboration in the workforce. Leaning into his background in psychology, he has built his expertise on intergenerational work, becoming a sought-after speaker and author of countless books on related topics. On this episode of The Workplace Communication Podcast, as Millennial Specialist at Millennial Minds PL, Vivek talks to us about how technology, parenting styles, and social media have widened the generational gap, heightening communication challenges between older and younger team members at work. Join us as we uncover valuable insights and strategies for effective leadership in a multi-generational workforce. Leadership tips you won't want to miss:

Imagine having to navigate the challenges of living with a chronic illness. Now imagine having to deal with the additional burden of a job that doesn't offer you the accommodations you need for the unseen challenges you face. For many who live with a chronic illness, the result is a life of underemployment or unemployment. Yet, with appropriate accommodations, many individuals who live with a chronic illness can thrive in their professional roles. It's time to close this gap. On this episode of The Workplace Communication Podcast, we're talking with Julie Hamilton, Certified Fibromyalgia Coach and Life Coach, Owner of Coaching PI at Coaching PI LLC. After her own diagnosis of fibromyalgia in 2009, Julie realized she needed to blend her personal experience with her background in Human Resources Management to shed light on the challenges faced by individuals with chronic illnesses in the workplace, and what can be done to support them. Join us as Julie offers valuable insights on how to create a supportive work environment by cultivating open communication, collaboratively identifying appropriate accommodations, and fostering a culture of trust and inclusivity. Leadership tips you won't want to miss:

Trust is the secret ingredient that holds relationships together, weaving an intricate tapestry of human connections. But what exactly does trust mean, and how does it impact our lives? Through her exploration of the science of trust as President and Founder of INGCO International, Ingrid Christensen has uncovered the intricate dynamics that shape our ability to trust ourselves and the profound impact of trust on our relationships. With her expertise in global language solutions, Ingrid brings a wealth of experience and insights on the tangible benefits of trust in driving productivity, innovation, and employee engagement. On this episode of The Workplace Communication Podcast, Ingrid shares four powerful strategies to help you build and sustain trust-based relationships. Join us as we discover the profound significance of trust in our lives and the power of bridging communication gaps to empower individuals to truly connect with one another. Leadership tips you won't want to miss:

In the vast realm of workplace dynamics, it is all too easy to fall prey to the alluring pitfall of misinterpreting mere harmony as genuine collaboration. But did you know that there is a difference between simply "getting along" and embarking on a journey of intelligent collaboration? On this episode of The Workplace Communication Podcast, we're joined by Dr. Heidi K. Gardner, a Harvard University Professor, Bestselling Author, and Co-Founder at Gardner & Co. Dr. Gardner shares her research into smarter collaboration, providing practical insights and strategies for leaders and teams to create an environment that unlocks the full potential of collaboration. Join us as we uncover the secrets to smarter collaboration and discover how it can enhance engagement, performance, and success in the workplace. Leadership tips you won't want to miss:

In a world where speaking up can often feel futile, where justice and fairness seem elusive, and where workplace conflicts can leave us feeling unheard, it's easy for many conflicts to go unresolved. Finding a neutral party that will lend an ear and unearth the truth without being swayed by the biases and preconceptions ingrained in our society may seem like an impossible feat. With over 25 years of experience investigating and mediating disputes, Dean Bernard has seen what happens when people are silenced by fear. As a Conflict Strategist and CEO of Bernard and Associates, he deeply understands that honesty, integrity, and fairness must be the pillar of any workplace investigation for people to be willing to open up. On this episode of The Workplace Communication Podcast, Dean shares valuable insights on the most crucial aspects of any investigative process, choosing a neutral investigator, adopting a trauma-informed approach, addressing employee curiosity, and more. Join us as we delve into Dean's methodology, where he emphasizes the power of listening, understanding, and maintaining an open mind to navigate the complex world of workplace investigations. Leadership tips you won't want to miss:

Driven by her passion for conflict resolution, Carol Bowser's journey began in community mediation training. There, she discovered the profound significance of actively engaging individuals in the resolution process in order to unlock possibilities for those seeking resolution of conflict. Her background in law further fueled her desire to empower people through mediation while emphasizing the vital role of effective communication and validation in building trusting, collaborative relationships. As a Workplace Conflict Expert and Founder of Conflict Management Strategies, Carol empowers individuals to actively participate in resolving workplace conflicts. She firmly believes in the transformative power of involving people in creating collaborative solutions, setting her apart as a true visionary in her field. On this episode of The Workplace Communication Podcast, Carol shares invaluable insights into universal themes surrounding workplace conflict so you can address conflict head-on with less stress. Join us as we delve into practical strategies that individuals can use to strengthen their conflict resolution skills, whether a team leader or team member in a virtual setting. Leadership tips you won't want to miss:  

Katrina German, a visionary entrepreneur and passionate advocate for social change, is revolutionizing our relationship with technology through her company EthicalDigital.ca. Katrina 's ground-breaking research with the University of Saskatchewan has revealed what we've all suspected intuitively - social media impacts our mental health. This concern has been the driving force behind Ethical Digital's emphasis on mindful communication for a healthier online environment. On this episode of The Workplace Communication Podcast, Katrina talks to us about the importance of leading with kindness and empathy in our communications, both in business marketing and the online workplace. We explore how our digital interactions and the way we communicate affect our well-being and mental health, productivity, and sleep. Join us as Katrina shares insights and practical tips on creating healthier communication habits and fostering a kinder online environment. Leadership tips you won't want to miss:

Shelby Scarbrough has worked in the White House as a member of President Ronald Reagan's advance team and a protocol officer in the U.S. Department of State. Through these roles, her interactions with prominent world leaders led her to a journey of evaluating, exploring and deeply understanding the concept of civility. As author of Civility Rules! Creating a Purposeful Practice of Civility, Shelby believes that civility is not just about how we treat each other. She believes it extends to the characteristics of our own behaviour and how we show up in the world as individuals who aim to build a civil society. On this episode of The Workplace Communication Podcast, Shelby joins us to talk about how to stop hostility and incivility in the world. Join us as we discuss how shifting from focusing on the “difficult” people who prevent us from living collaboratively in a civil society to self-reflection on our own behaviours and decisions can have much greater impact on the world than we sometimes imagine. Leadership tips you won't want to miss:

Darrin Jahnel has had the heart of an entrepreneur since the day he was born. From a software engineer with multiple side-hustles to $70,000 in credit card debt, he has experienced the rocky start of many entrepreneurs. Despite his initial challenges, Darrin has always kept his eye on his true passion, trusting this would open the doors he wanted in life. Now, as a founder and CEO of Jahnel Group, Darrin leads a 150-person team in his thriving software consulting company in upstate New York. His unwavering focus on building a world-class workplace culture full of happy people has been the secret to his success. Together with his brother and partner, Darrin has spent more hours thinking about and planning for how to bake workplace culture into every aspect of their company than anything else. On this episode of The Workplace Communication Podcast, we sit down with Darrin and dive deep into all of the ways in which Jahnel Group has built their workplace culture into one where people wake up eager and excited every day to tackle their next big project. Tune in now to be inspired. Leadership tips you won't want to miss:

Anyone who knows me knows I am a wee bit passionate about communication. A brief interaction can touch your soul and change your life when you truly connect with someone. I began The Workplace Communication Podcast with the hopes of having this impact on others' lives, and to bring these skills to leaders around the world who want to lead through trust and respect. For our 100th episode, we did things a bit differently. I'm joined by my 11-year-old niece, Maddy Farrar. Maddy is an 11-year-old who has the soul and wisdom of a 90-year-old. After watching the video clip for this episode, my 11-year-old daughter said, “what's happening to her? I'm really worried about her. She's starting to sound like you”. Watch out listeners, I may just end up with a permanent co-host. Join us as Maddy grills me about the history and goals of the Workplace Communication Podcast and explores how my passion for learning influenced my career as a leadership trainer and speaker. Leadership tips you won't want to miss:

Change is an inescapable aspect of our lives. It often happens faster than we are able to adapt. One of the challenges we face during change is the fear of being left behind. This can happen if we aren't able to fully adapt to the changes surrounding us. And let's face it. With the current economic climate, adaptability is key to businesses survival. According to Jim Frawley, Founder of Bellwether, by tapping into our beliefs and the traits that make us each uniquely human, we can ensure we are not left behind is. Armed with a deep connection to ourselves, we become more adaptable to change without even needing to fully understand every aspect of the changes we need to adapt to. On this episode of The Workplace Communication Podcast, we talk with Jim about how employers can prepare for an economic downturn and communicate effectively with employees through challenging times. Leadership tips you won't want to miss:

Christian Espinosa was convinced from an early age that his intellect was his greatest asset. This belief served him well until he became a CEO and noticed that his team members also coveted the sought-out title of smartest person in the room. This jockeying for recognition of intelligence began affecting how Christian's team related to and communicated with clients. Christian suddenly realized that his greatest weakness was people skills – and that it was one he would need to develop to continue to be successful in business. On this episode of The Workplace Communication Podcast, we talk with Christian about the 7 steps he took to raise emotional intelligence and improve his self-leadership skills, ultimately turning his biggest weakness into his greatest strength. Leadership tips you won't want to miss:

Faisal Hoque is no stranger to the typical hurdles of life. After building a highly successful company in his late twenties, he learned that things don't always work as anticipated when he was fired from the second company he opened. Things only got worse when his twenty-year-old son was diagnosed with cancer. Faisal not only had to take care of his son throughout his illness, but he also had to find a way to rise up again in his career. These life experiences are what led Faisal to a journey of internal life reflections that revolved around overcoming the fear of failure. On this episode of The Workplace Communication Podcast, Faisal Hoque, Founder and Chair at NextChapter at Shadoka, gives us a peek at his acceptance journey, where he found that practicing mindfulness, resilience and empathy helped him maintain a consistent sense of pragmatic optimism in the face of fear. Leadership tips you won't want to miss:

Working as a team of diverse members with hundreds of differences is something that many of us have yet to master. One thing that often remains untapped is the strength and power of optimizing those differences that lie between us. Carolynne Wintrip has been fascinated by team work and collaboration from a young age. She believed that learning about team collaboration would not only help her to impact change, but also help her team to become more productive, achieve better results, and build stronger relationships. On this episode of The Workplace Communication Podcast, we're talking with Carolynne Wintrip, Learning & Team Effectiveness Consultant at Luminus Learning about cognitive diversity and the kind of power it holds in the workplace in order to enhance team collaboration. Leadership tips you won't want to miss:

As a nationally acclaimed attorney mediator, Hesha Abrams has earned her stripes as a Professional peace maker by mediating everything from business cases to car accidents to civil rights to whose roommate peed on the rug. On this episode of The Workplace Communication Podcast, Hesha (tag: Hesha Abrams Mediation) Hesha joins us to share her top tips to help you handle tension before it escalates into conflict. Leadership tips you won't want to miss:

After graduating with double degrees in International Relations: Language & Society and German Language, Heather Hansen moved abroad and began working in global environments while speaking a foreign language. She quickly began to notice that speaking English afforded her a certain level of respect, power and privilege that wasn't necessarily given to second language speakers – particularly to those who weren't as proficient or intelligible in English. As Founder, Author and TedX Speaker at Global Speech Academy, Heather joins us on this episode of The Workplace Communication Podcast to talk about microinequities related to language and accent in international teams and how to build UNMUTED cultures where every voice is heard. Leadership tips you won't want to miss:

After listening to a recent podcast episode, my mentor commented that there wasn't a single sign of the mountains of struggles I've been dealing with this past year. She said I sounded competent, together and professional. I should hope so. Ha! But it also led me to reflect on why. Why was the podcast episode the polished version of me? Was I trying to portray success and perfection and hiding what was really going on? The honest answer is that I simply haven't had the energy to engage much on social media this past year. But being real is important to me. And this year has been anything but smooth. Tune in to this solo episode, as I share a run down of the challenges of the past year, share my top 7 lessons learned and give a sneak peak into what's around the corner at Collaborative Solutions. Leadership tips you won't want to miss:

After working 60-hour weeks for multiple years and laying off 100s of people, Jerome Myers realized that despite his long list of accomplishments, his work lacked a sense of significance. By creating a business and career that brought purpose to his work, Jerome discovered that when you are passionate about what you do and are using your talents, the need to seek balance naturally disappears. On this episode of The Workplace Communication Podcast, Jerome and I discuss how to unlock your hidden potential and to live a life of fulfillment while delivering massive value to the organization you serve. Leadership tips you won't want to miss:

Mark C. Crowley had a tumultuous childhood. His mother died when he was very young, spiraling his father into years of abusive behaviour towards Mark. A few days after Mark graduated from high school, his dad kicked him out onto the streets. As a top finance and banking exec, Mark's journey towards heart-led leadership began years and years before he had ever realized that his focus on leading from the heart was a way of healing from his own past. On this episode of The Workplace Communication Podcast, Mark shares insights and tips from his recently revised and fully updated book: Lead From The Heart: Transformational Leadership For The 21st Century to help all leaders lean into heart-led leadership. Leadership tips you won't want to miss:

Workplace communication can often give rise to conflict as people intensely share and defend different opinions on topics they are passionate about. When not addressed effectively, these differences of opinion can start to affect how we treat one another. How do we find common ground so we can start moving towards one another instead of dividing further? On this episode of The Workplace Communication Podcast, we're talking with Attorney Frederick T. Golder about bridging the divide by proactively identifying common sources of conflict and then using Frederick's simple, constructive strategies. Leadership tips you won't want to miss:

The golden rule that you should treat others the way you want to be treated yourself never quite made sense to Julie Pham. What if the way you like to be treated doesn't quite hit the mark with others? As CEO and Founder of CuriosityBased and author of 7 Forms of Respect, Julie's research has redefined the meaning of respect, as a dynamic, subjective concept that means different things to different people. On this episode of The Workplace Communication Podcast, Julie shares the 7 forms of respect from her research and reflections on how to negotiate expectations surrounding respect in a way that works for all. Leadership tips you won't want to miss:

When a decade of building a reputation as a networking expert became irrelevant overnight, as in-person events disappeared, Robbie Samuels swiftly shifted his focus to virtual events building a thriving six-figure business based on all-new revenue streams. On this episode of The Workplace Communication Podcast, Robbie and I discuss concrete steps that you can implement today to build a successful business, regardless of the size of your mailing list. Leadership tips you won't want to miss:

As a teenager who found his way into some pretty dark places over the years, Michael King felt like a misfit. When he began dating the youth pastor's daughter (yikes!), he somehow found his way to church. He found a place where he belonged. Following the footsteps of his youth pastor, he eventually became a pastor himself, ultimately working with leadership pipelines and successfully leading a large team within the church for close to 20 years. Until he hit burnout. On this episode of The Workplace Communication Podcast, as an Executive Coach and Founder of TEAMS.COACH, LLC, Michael shares tips on how to set clear and actionable goals, while building momentum and collaboration so you can turn organizational dreams into reality. Leadership tips you won't want to miss:

According to Marlene Chism, conflict isn't the problem - mismanagement of conflict is. If you think of almost any conflict you've ever had, it can be traced back to a conversation that should have happened but didn't. As the author of From Conflict to Courage: How to Stop Avoiding and Start Leading, Marlene joins us on this episode of The Workplace Communication Podcast, Marlene joins us to talk about the role of avoiding, appeasing and aggression in conflict and guides listeners to reflect how identity drives behaviour. Leadership tips you won't want to miss:

Do you have clarity on your priorities to an extent that it is easy to make daily decisions on when to accept requests for your time? While many experts talk about the importance of saying no and others teach how to say no, Don Khouri, Executive Coach at Khouri Coaching, noticed that the real problem is that we don't like to say no. On this episode of The Workplace Communication Podcast, as author of When to Say Yes, The 5 Steps to Protect Your Time, Don teaches us what he's learned about the mindset of the most productive people when they say YES. Leadership tips you won't want to miss:

Having spent many years as the only woman executive on a team, Teresa Vozza spent much of her time looking to men as her role models. It was only after hitting the ER for a severe burnout that she could see the gender inequity and patriarchal systems that keep women from finding full command of their voice and their message. This was an episode that spoke straight to my heart. Join Teresa and I for the most recent episode of The Workplace Communication Podcast, where we explore how Teresa worked to change her old patterns and discussed her current mission of helping successful women become the voice in the room everyone listens to. Leadership tips you won't want to miss: